Appen Limited (APX) Earnings Call Transcripts

Appen Limited's Latest Earnings Call - May 22, 2026

In the earnings call for Appen Limited (APX:AU) held on May 22, 2026, the company reported total operating revenue of $230.8 million for fiscal year 2025, reflecting a 4.5% increase year-over-year, excluding the impact of the Google contract termination. Underlying EBITDA before foreign exchange (FX) was $12.2 million, a significant increase of 250.8% compared to the previous year. Management reaffirmed guidance for fiscal year 2026, projecting revenue between $270 million and $300 million with an underlying EBITDA margin of approximately 5% to 10%.

Reported metrics

Guidance from management

Management reaffirmed FY '26 guidance of revenue between $270 million and $300 million, with an underlying EBITDA margin of approximately 5% to 10%. This reflects confidence in the growth potential of the AI data market.

What management said

I think just some general remarks before I take it to, Ryan. So maybe just for all shareholders. The Google contract we had lost that a few years ago where the last bit of the revenue we saw in fiscal year '24. I will pass it on to Ryan, who could talk more about the discussions we have been having ongoing with not just Google, but many other customers.

Thank you so much, Steve. I will now put the resolution to the meeting as displayed on the screen. Details of votes received for this item are on the screen now. I now open this item for discussion. So are there any questions? Seeing there are no questions, we'll move on to the next item. The next item of notified business concerns the reelection of Mr. Stephen Hasker as a Non-Executive Director. I put the resoluti...

What analysts pressed on

Analysts expressed concerns over the decline in Crowd NPS and its implications for contributor satisfaction and retention. There were also questions regarding the sustainability of growth in the U.S. market and the company's ability to leverage its balance sheet for expansion.

Main topics on the call

• Generative AI Revenue Growth — Revenue from generative AI projects grew to represent 33% of total revenue by the end of 2025, up from 22% in 2024. Management stated, "Growth was driven predominantly by new project wins and expansions in generative AI,...
• Cost Reduction Initiatives — Appen successfully executed a $10 million cost reduction program, which contributed to improved gross margins. The management emphasized that "operational efficiencies through technology and automation" were key to achie...
• Appen China Performance — Appen China reported exceptional growth, delivering $102.9 million in revenue, up 75% year-over-year, with EBITDA increasing 640% to $10.6 million. This performance was attributed to new and expanding generative AI-relat...
• Customer Satisfaction Metrics — Customer Net Promoter Score (NPS) improved to 68 from 57 in the previous year, reflecting enhanced project delivery quality. However, Crowd NPS declined to 22 from 33, indicating challenges in contributor experience.

Read the full Appen Limited transcript (May 22, 2026) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 27 Appen Limited earnings call transcripts on record, spanning February 25, 2020 to May 22, 2026. Based on this history, Appen Limited reports quarterly. The most recent call on file is dated May 22, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

APX

Exchange

ASX

Country

AU

Sector

Information Technology

Industry

IT Services

Calls on record

27

First call

February 25, 2020

Most recent

May 22, 2026

Reporting cadence

quarterly