One97 Communications Limited (PAYTM) Earnings Call Transcripts

One97 Communications Limited's Latest Earnings Call - Q4 FY2026

In the earnings call for the quarter and fiscal year ending March 31, 2026, One97 Communications Limited (Paytm) reported a notable recovery in revenue growth, signaling a potential turnaround. The company achieved revenue of INR 1,500 crores, reflecting a 15% year-over-year increase, while EBITDA margins improved to 6% from 4% in the previous year. Management provided guidance for fiscal year 2027, anticipating continued revenue growth acceleration across all segments, particularly in payments and financial services, with an expectation to reach EBITDA margins of 15-20% in the medium term.

Reported metrics

Guidance from management

Management anticipates continued revenue growth acceleration in fiscal year 2027, particularly in payments and financial services, with a target EBITDA margin of 15-20% in the medium term.

What management said

And just to remind everyone, this is a classic compounding business because our sign-ups are very strong and repeat rates are very strong. So it just sort of compounds upwards as you sort of just go through time. So we're seeing that sort of compounding traction and is significantly faster, as you can imagine, from the first time we started the postpaid journey.

It's primarily the same customer, same merchant, primarily making their life better. Like I told last Manish's question that we believe there will be a significant amount of opportunity for us to create agents and so on.

What analysts pressed on

Analysts expressed concerns regarding the decline in marketing services revenue and its potential impact on overall growth. There were also questions about the sustainability of customer acquisition costs and the effectiveness of recent promotional strategies.

Main topics on the call

• Revenue Growth Acceleration — Paytm reported a revenue of INR 1,500 crores for the quarter, a 15% increase year-over-year, driven by strong performance in payments and financial services. Management stated, "We expect that to be a contributor going f...
• Improvement in EBITDA Margins — The company achieved an EBITDA margin of 6%, up from 4% last year, with management indicating a path to 15-20% margins in the medium term. "We do expect significant operating leverage going forward," said CFO Madhur Deor...
• Growth in Financial Services — Management highlighted strong growth in financial services, particularly in merchant loans and personal loans, with a recovery in market share. "Merchant loans continues to be solid," noted CFO Madhur Deora.
• AI Integration and Future Investments — Paytm plans to focus on AI-driven products to enhance customer engagement and retention. CEO Vijay Sharma stated, "Any new investment only in AI," indicating a strategic pivot towards technology integration.

Read the full One97 Communications Limited transcript (Q4 FY2026) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 19 One97 Communications Limited earnings call transcripts on record, spanning November 27, 2021 to July 21, 2026. Based on this history, One97 Communications Limited reports quarterly. The most recent call on file is dated July 21, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

PAYTM

Exchange

NSEI

Country

IN

Sector

Financials

Industry

Financial Services

Calls on record

19

First call

November 27, 2021

Most recent

July 21, 2026

Reporting cadence

quarterly