ServiceTitan, Inc. (TTAN) Earnings Call Transcripts

ServiceTitan, Inc.'s Latest Earnings Call - Q1 FY2027

In the fiscal first quarter of 2027, ServiceTitan, Inc. reported a robust 25% year-over-year revenue growth, reaching $268.8 million, driven by strong performance in subscription and usage revenues. The company also achieved an operating income of $40.8 million, resulting in a significant operating margin improvement to 15.2%. Management raised guidance for the full fiscal year 2027, now expecting total revenue between $1.13 billion and $1.14 billion, reflecting confidence in ongoing customer ROI and the successful rollout of their Max platform.

Reported metrics

Guidance from management

Management expects total revenue for Q2 2027 to be in the range of $284 million to $286 million and full fiscal year 2027 revenue to be between $1.13 billion and $1.14 billion, reflecting a positive outlook based on strong customer ROI and operational efficiency improvements.

What management said

Josh, I'll take this one. I think in the quarter, we announced a big milestone of crossing 2,000 customers, north of $100,000 ARR each. I think that you can assume is pretty heavily concentrated with private equity partners, and that represents north of 60% of our ARR today, and it's probably the fastest-growing component of the business.

Thanks for getting me involved, DJ. I'll say -- it's going to really depend on what happens during the peak season this summer. If the summer is hot, I'd expect it to be sort of a normal pattern. If the summer is more mild, then I expect it to be maybe a little bit higher in Q1. It's hard for us to know to develop a real conviction on what it's going to be because it's impacted by factors outside of our control, prin...

What analysts pressed on

Analysts expressed concerns about the sustainability of the doubling cadence for the Max platform and whether the company could maintain its growth trajectory amidst labor market challenges. There were also questions regarding the impact of increased AI usage on gross margins and overall operational efficiency.

Main topics on the call

• Revenue Growth Acceleration — ServiceTitan achieved a 25% year-over-year revenue growth in Q1, totaling $268.8 million, with subscription revenue growing 24% and usage revenue increasing 29%. CEO Ara Mahdessian noted, "Our focus on delivering custome...
• Max Platform Adoption — The company doubled the number of locations using the Max platform in Q1 and expects to double it again in Q2. Vahe Kuzoyan highlighted that "every fully ramped Max customer is running at least one fully automated job wh...
• Operating Margin Improvement — ServiceTitan's operating margin improved significantly to 15.2%, up 770 basis points year-over-year, attributed to stronger-than-expected GTV and lower costs. CFO Dave Sherry stated, "We overperformed our expectations du...
• Guidance Raise — Management raised its full fiscal year 2027 revenue guidance to a range of $1.13 billion to $1.14 billion, up from previous estimates. This reflects confidence in the ongoing demand for their services and the effectivene...

Read the full ServiceTitan, Inc. transcript (Q1 FY2027) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 9 ServiceTitan, Inc. earnings call transcripts on record, spanning January 13, 2025 to September 8, 2026. Based on this history, ServiceTitan, Inc. reports quarterly. The most recent call on file is dated September 8, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

TTAN

Exchange

NasdaqGS

Country

US

Sector

Information Technology

Industry

Software

Calls on record

9

First call

January 13, 2025

Most recent

September 8, 2026

Reporting cadence

quarterly