United Parcel Service, Inc. (UPS) Earnings Call Transcripts

United Parcel Service, Inc.'s Latest Earnings Call - Q2 FY2026

In the second quarter of fiscal year 2026, United Parcel Service, Inc. (UPS) reported consolidated revenue of $22.8 billion, a 7.6% increase year-over-year, and operating profit of $2.1 billion, up 12%. The company raised its full-year revenue guidance to approximately $91.2 billion and operating profit to around $8.65 billion, reflecting strong execution of its Amazon glide down and network reconfiguration strategy. Management emphasized the improved economics of incremental volume due to structural changes, which could positively impact future margins.

Reported metrics

Guidance from management

UPS raised its full-year 2026 consolidated revenue outlook to approximately $91.2 billion and operating profit expectation to approximately $8.65 billion, indicating strong confidence in continued growth and margin expansion.

What management said

Well, let's start, Jordan. Thank you very much for the question. Let's just start with automation in our U.S. business. By the end of the second quarter, [ 68.5 ] of the volume in our U.S. business was flowing through an automated building compared to 64% 1 year ago. We know that the cost per piece in the automated building is about 28% lower than nonautomated building. So that gives us confidence in the productivity...

Look, as Amazon is and will continue to be an important customer to UPS as a percent of our total revenue, Amazon made up 9%. And that's down about 100 basis points from a year ago and certainly down from the which was over 13% during the COVID year. As we think about going forward, it's all about optimizing the volume that comes into our network, and we are working together as partners to make that happen.

What analysts pressed on

Analysts expressed concerns about the decline in average daily volume, particularly in the U.S. domestic segment, and how this might impact future growth. There were also questions regarding the competitive dynamics with Amazon and FedEx and the potential impact on market share.

Main topics on the call

• Successful Execution of Amazon Glide Down — UPS successfully completed its Amazon glide down, eliminating 2 million pieces per day of lower-quality volume and removing approximately $4.5 billion in related expenses. CEO Carol Tomé stated, "This reconfiguration was...
• Revenue and Profit Growth — The company reported a consolidated operating profit of $2.1 billion, a 12% increase year-over-year, with a consolidated operating margin of 9.2%. This reflects strong performance across all segments, particularly in U.S...
• Investment in Technology — UPS is investing in RFID and AI technologies to enhance operational efficiency. Tomé highlighted that RFID is "the most significant package visibility advancement in a decade," which is expected to improve decision-makin...
• Raising Full-Year Guidance — Management raised its full-year 2026 revenue outlook to approximately $91.2 billion and operating profit expectation to approximately $8.65 billion, indicating confidence in continued growth. This was attributed to stron...

Read the full United Parcel Service, Inc. transcript (Q2 FY2026) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 34 United Parcel Service, Inc. earnings call transcripts on record, spanning January 30, 2020 to July 28, 2026. Based on this history, United Parcel Service, Inc. reports quarterly. The most recent call on file is dated July 28, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

UPS

Exchange

NYSE

Country

US

Sector

Industrials

Industry

Air Freight and Logistics

Calls on record

34

First call

January 30, 2020

Most recent

July 28, 2026

Reporting cadence

quarterly