Verizon Communications Inc. (VZ) Earnings Call Transcripts
Verizon Communications Inc.'s Latest Earnings Call - September 9, 2026
In the Q3 2026 earnings call, Verizon Communications Inc. (VZ:US) showcased a significant operational turnaround under CEO Dan Schulman, focusing on customer-centric strategies and cost efficiencies. The company reported a revenue increase, with guidance for adjusted EPS growth of 6% to 7% and free cash flow growth of 9% to 10% for the fiscal year. Management emphasized a shift away from device subsidies, aiming for sustainable net additions and reduced churn, which is projected to continue improving through the remainder of the year.
Reported metrics
| Metric | Value |
|---|---|
| Revenue | $33.5B (beat) |
| Adjusted EPS | $1.25 (beat) |
| Free Cash Flow | $8.0B (positive) |
| Postpaid Phone Net Adds | 750,000 to 1 million (inline) |
| Churn Rate | 1.5% (positive) |
| Broadband Net Adds | 350,000 (positive) |
Guidance from management
Verizon maintains its guidance for adjusted EPS growth of 6% to 7% and free cash flow growth of 9% to 10% for the fiscal year, indicating confidence in continued operational improvements.
What analysts pressed on
Analysts expressed concerns about the sustainability of customer growth without device subsidies and the competitive landscape in broadband. There were questions regarding how effectively Verizon can differentiate itself in a crowded market and manage costs while pursuing growth.
Main topics on the call
- Customer-Centric Strategy — Verizon is prioritizing customer satisfaction, achieving an all-time high in Q3. Schulman stated, "I want everything to approach perfection" in customer experience, which is expected to drive down churn and increase net ...
- Cost Efficiency Initiatives — The company is targeting $5 billion in operational savings and $4 billion in capital expenditure savings. Schulman noted, "We cut almost 13,000 people" to streamline operations, indicating a strong focus on efficiency.
- Shift from Device Subsidies — Verizon is moving away from traditional device subsidies, with Schulman stating, "You can separate out mobile from device". This strategy aims to enhance profitability and customer retention without the financial burden ...
- Postpaid Phone Net Add Guidance — Management expects to achieve the top end of their guidance for postpaid phone net additions, projecting 750,000 to 1 million. Schulman emphasized, "This quarter... will be positive phone net accounts for the first time ...
Read the full Verizon Communications Inc. transcript (September 9, 2026) → Summary generated from the call transcript; every figure above is stated by management on the record.
About Verizon Communications Inc.
Verizon Communications Inc. (VZ) is a publicly listed company in the Diversified Telecommunication Services industry, within the Communication Services sector. It trades on NYSE and is based in US. EarningsCalls.dev maintains a free, full-text archive of its earnings call transcripts — 115 calls on record spanning January 7, 2020 to September 9, 2026. Every transcript is split into speaker-by-speaker segments with headline metrics, free to read or available through our REST API.
Earnings Call History
EarningsCalls.dev has 115 Verizon Communications Inc. earnings call transcripts on record, spanning January 7, 2020 to September 9, 2026. Based on this history, Verizon Communications Inc. reports quarterly. The most recent call on file is dated September 9, 2026. The full list is below — each row opens the complete, free-to-read transcript.
- Ticker
- VZ
- Exchange
- NYSE
- Country
- US
- Sector
- Communication Services
- Calls on record
- 115
- First call
- January 7, 2020
- Most recent
- September 9, 2026
- Reporting cadence
- quarterly