AF Legal Group Limited (AFL) Earnings Call Transcript & Summary

September 1, 2026

ASX AU Industrials Professional Services earnings 75 min

Earnings Call Speaker Segments

Operator

operator
#1

Welcome, everyone, to the FY '26 Full Year Results Presentation for AF Legal Group. I now hand over to Chris McFadden, David Kahn and Peter Johns. Thanks, Alex,

Christopher McFadden

executive
#2

And good morning all, and thanks for joining us this morning for this presentation of our FY '26 results. Joining me today are Peter Johns, our Non-Executive Director, who will be familiar with from previous presentations. And I'd also like to introduce David Kahn, who is yesterday announced as our new CFO. Dave has been around for a little while now. He's been with us since late February as General Manager of Finance and Operations. And he's been on gold through the finalization and the go-live phase of Project Titan, which took the project to introduce our new practice management and document management system. So welcome, Dave. We'll move on to these. So starting -- I'd just like to start with our revenue numbers. Our revenue number, $35.5 million, obviously, a new high for us, up 29% on the prior year. And growth -- strong growth across all practice areas as we'll see shortly, and also giving a level of $693,000 per week across the year and even in quarter 4 at it 694, which was a new high from a quarterly point of view. The underlying profit, $1.82 million at a normalized net profit attributable level, which we'll, again, we'll talk about and define again on a subsequent slide. Again, that $1.2 million is up $440,000 or 32%. So relative to the 29% revenue growth, relatively close. And again, we'll discuss the reasons for that shortly. But important to note that our underlying profit number of $1.82 has grown every year now 4, 4 years. What else went well for us in FY '26, I guess, Project client Project Titan went well for us. So our new practice management and document management system implementation. It went live, I think it was 18th of May, so on time and within budget. So very pleasing. There will be some aspects that we'll talk about later on in the presentation. But all in all, it went well. And the other thing that we have up there as well is a Great Place to Work. So a Great Place to Work Certification back late November 25 now. So it's still within the current year, 85%. So we held the big improvement that we had seen in the previous year, where we had gone from 53 back in August 23 to 84% in October 24. So very positive there. So whilst they are all the positives, I guess there are a few headwinds there for us in the results as well, and that will be something that we talk about on this slide and also in subsequent slides. The detail probably comes on the subsequent slide. Second half revenue quite flat. So our revenue for first half was $17.8 million and revenue for second half, $17.7 million. So we'll discuss the reasons for that a little bit later. Our H2 profit and again, we'll get into the details on subsequent slides, and I'll start saying that now, around $700,000 of one-off costs, which reduced our second half profit, but which we didn't adjust out of our underlying results. So we do adjust certain amounts out in terms of our normalization, which again, we'll speak of. But these are amounts that we didn't adjust out. Our cash flow in -- across FY '26, it lagged a little. And I would say that some of the reasons were around Project Titan, and so the Project Titan costs themselves are part of it. The delayed billing and collections that happened with a go-live in mid-May that impacted things across the end of the year and also just some other one-off payments, which absorb some of our cash. I would say though, and we will talk about our deliberate investment in a number of things over FY '26, they are now behind us. And I think that FY '27 sees us with a real focus and a discipline around costs that will -- that we will benefit from in FY '27. Okay. This slide is just the full takeaways and some of these overlapped the previous slides. So the strong full year growth and the softer second half. They're up there for you to see. I feel that we've talked about those a little bit on the previous, and we will talk about them a little bit more on the following slides. Deliberate year of investment, I think that is an important thing for us to really explain that. We deliberately made the choice to invest in our business to position us for future growth. Part of that was obviously Project Titan and the practice and document management system, which you'll see costs in the order of $1 million in FY '26. But that hasn't set up well and has us a great growth platform and they are systems that are very scalable for us and it gives us a real competitive advantage as a national practice, and I think that we will reap the benefits of that for years to come. The other investment was in a restructured senior leadership team. So we've made some changes there, which date is a part of it and a few others that we might touch on a little bit later. And the other thing, and again, the detail will follow, but our level of legal expertise within our legal professionals has really gone to the next level in FY '26, a real skew towards very senior lawyers joining us, and that will serve us well going forward. Little call out on FY '27. So you'll recall that $683,000 was our average week revenue for the year, pretty short was $694,000 for quarter 4. But already in FY '27, it's been quite encouraging to see the growth. So we are averaging over $730,000 per week for the first 8 weeks. But I would even say that includes the school holidays. And post the school holiday period in July, we were averaging more like 770, as I say, a very encouraging start to the year. This one here, our underlying profit up 32% on revenue growth of 29%. And just to call it out here, I think, is really why we use normalized net profit before tax attributable. The definition is there for you to see, and I won't go through it, but it is actually a really important -- it's an important measure for us because it really reflects recurring mix. It's what is truly repeatable in our business. And I think that you can look at the numbers up there, 1.82 on the 1.38, up 32%. And you can see above our one-off items adjusted out to our normalization adjustments. They are in the order of $1.26 million in total, but $1.07 million on an attributable basis. So we'll move forward on to the next slide. Our revenue slide here. And obviously, this is a very positive growth we see, and it's called out on the top. So we grow at $35.5 million. We have grown over 88% over the last 3 years, grown 108% over the last 4 years. So a very solid growth profile there. And I would say that in April '24, so towards the end of FY '24, we added in the strong legal contested wells in the States business. And then in October of '24, which is in the FY '25 bar there, if you like. We added in the criminal law business. So that growth, which in the last couple of years is 27% and 29% benefits obviously from the non-comparable nature of the strong acquisitions. And before that, FY '25 grew at 15, FY '24 grew 11%. So you can see that we have ramped it up a little bit through that period. But important to notice as well that we haven't really had an acquisition since October '24. So we're now getting to a stage where our year-on-year growth is comparable. In terms of the practice areas in relation to that 29% growth, all very strong. So family law growing at 23% and contested bills in the states, 27% or $900,000. And we'll talk about that a little bit later in relation to the implications of the growth of contested wills and states a little bit for working capital as there is a timing delay on that, which we'll discuss. And criminal law, obviously, up a crazy percentage there in 151, but based on the fact that 4 months noncomparable. Since October '24, November '24, actually, probably the first month of comparability. So we're comfortable for the second half of FY '26 and going forward. Looking at it from a -- looking at it from an average weekly revenue point of view. And again, just talking out some of these numbers. So we talked about half 2 revenue of 17.7%. And as I said previously, that's relative to 17.8% for half 1. Half 1 grew at 40% because it had, relative to the prior corresponding period, it grew at 40% because it had the noncomparable advantage in relation to criminal law. Second half, we don't have that. So we grew at 19% in the second half where criminal law was comparable. And again, looking at the graph there, and you see that sort of -- apologies -- of the site on the bottom of the slide. But you see that we've held that around this $70 to $60 sort of level in FY '26, but the growth that you see before that we're at sort of probably 1, 2, 3, but about 6 periods of consistent growth. That really coincides with the Armstrong acquisition, not that they were all of that, but they obviously made a fair difference to it in a lot of ways. In terms of our lawyer numbers, we talk about our lawyer numbers there as well. So our average layer numbers in FY '26 were around about 66, and our average number of lawyers in FY '25 were about 56. So that drives some of the growth. But obviously, some of that average is related to the criminal law coming on board through the FY '25 period. Important to note from a half-on-half basis is that our lawyer numbers roughly went from a little bit over 65 to 66.7% in the second half. So not significant growth in layer numbers over the second half. So we were relatively far and probably a conscious decision from us as well to not bring on too many new people until we got the project tightened. Although as you'll see a little bit later, we still did bring on a number of people and we had ins and outs, which we'll discuss. And again, you see the little orange dot there, so $730, which is the first 8 weeks. So we're starting to see a lift again. And as I mentioned, since July, it's even better than that. So I think we do enter a period now July, August, September, October, November, and even the start of December, it's relatively clear period. It doesn't have the level of holidays that you see around Christmas, January, Easter, all of those things, although obviously, July school holidays and some school highlights around the end of September, early October for us to deal with as well. So the normalization adjustments that we had included in our results and they've been relatively well flagged. So project tightened implementation. These costs are as a nature of the accounting standards, they are expensed as they're incurred. And there's just a touch over $1 million in the period, legal defense costs, which delayed which dates back to 21, 22 to legal defense in relation to a regulatory matter in 1 of our locations, which has been discussed previously. That is an ongoing matter for us. We have in our FY '27 endeavor to take the costs or the estimated cost to finalize that. So we've taken an estimate on what that will be, and that is included in that number in the $400,000. Again, I will refer you on all of these to just back to the ASX announcement and/or the annual reports, which really give the detail, particularly in relation to the historic reconciliation amount. So a lot of those relate back to acquisitions for -- what's McCray and/or Kordos that were back in the '21, '22, '23 years varying amounts. And I think also the process of new system implementations has probably caused a level of scrutiny on some -- on a few balances that were included in there. And equally, there was an amount as well that probably dates back to a period where looking at the finance resourcing at that point in time, it was quite transitory in a way. So we didn't -- we will resource through that period. And I feel that there are a few errors made during that period. And this is correcting those. And we are really comfortable that our balance sheet is clean, and there are no further nasties to come out of the past. The last 1 there is a deferred consideration write-back. So that relates to the Armstrong Contested Wills & Estates acquisition back in April '24, which was a cash payment at that point of $3 million. It also included 2 earn-out payments for $375,000 each. The second of those -- the first of those was paid. The second of those has not been paid. The second of those has not been made. Basically, there were a number of obligations of the seller in terms of providing leads through websites and the like, which hadn't really been fulfilled and in fact, the seas gone into liquidation. So -- we have raised a claim against that, which far at seeds for 375. So in those circumstances, the likelihood of paying that deferred consideration or that earn-out payment is very, very remote. So we've taken the opportunity to write it back into these results. Looking at the results up there as well. I think it's important to note that -- you see the $1.26 million underlying profit for H1. And you see that second half of $560,000, so a drop of $700,000 across that period at a time when our revenue numbers, as I mentioned previously, went from 17.8% to 17.7%. So revenue really didn't change, but our profitability or our underlying profit dropped by $700 million. And really, again, this is a number of one-off type nonrecurring issues, which because they are a normal part of business, we haven't normalized them. But they're not expected to recur, and we have absorbed them into the second half results. So they do, in a large plant explain the $700,000 drop from $1.26 to $5.60. What they are -- and again, I will refer you back to the ASX announcement and/or the annual report, which goes into in quite a bit of detail. But in relation to Project Titan, just the disruption of Project Titan from the early stages where there's a lot of training activity but also the go-live itself just creates challenges for people to come to grips with it despite all the training that you do -- it's obviously they're not going to be as familiar with it as they were with the previous systems, and it takes a little bit of time. And we see a clear dip in our revenues across the weeks following go-live, and that's of a conservative sort of estimate of around $200,000 to $300,000. The cost in relation to our senior management restructure of $300,000 or thereabouts are also expense into the second half, and equally in relation to our debtors and with provisions. I think the process -- and this is a 2-file process in a way, I think that in terms of the new systems play a role in this, but also Dave coming in again with a new set of eyes on the way things are done. And I think we went to a bio-matter level like we've never done before on this in terms of both our debtors and our rep provision. So that's across all of our various divisions. So family law states and also criminal. And we are -- that was a very line-by-line process where the finance team worked closely with the practice leaders by matter. And I'm really comfortable that we are now appropriately provided for. And the expectation is that there will be no further impact on bad debt other than just the normal matter of course, as we grow but we don't have another word lease to come through. And I think that -- I think that the important thing to note is that, that adjustment to those provisions for debtors and we all took place in the second half. So it was all booked into the second half. So again, you could argue that 100 of it belonged in the first and 100, all in the second rather. And I think the last thing to call out there on that slide is that normalizing adjustments are expected in FY '27. So as we stand here at the moment, we're expecting it to be clean in FY '27. I talk about the fact that we have taken an estimate on the cost to file on the legal events or this estimate. So it may not be perfect, but I feel that we are relatively well covered there to wrap that up without any significant costs into FY '27. Moving on. So I think this is an important one. And again, a year of deliberate investments in a number of things that will serve us well into the future. I might start by -- I'll let Dave have his first discussion here. So Dave is closely involved in Project Titan. And Dave has a strong background in system implementations as well. So I'll get in to talk to the first of these in terms of the systems changes and then I'll rejoin on the others.

David Kahn

executive
#3

Thanks, Chris. Project Titan, the update of new practice management system and document management system is on the just systems undertaking a further can take. It's a business-wide impact. And as Chris alluded to, there's a lot of training and learning the systems and we've already started to see some efficiencies being realized through workflows. And 1 of the great things that gives us is also an ability to drive further insights into the business to help us manage things moving forward. So it was a significant firmwire -- for a number of years that Tim has done an extraordinary job I just came in at the last minute to help deliver it. And we went live, as Chris mentioned, on May 18, and we continue to build on that. And we have great aspirations that it will deliver also to insights to the business to assist us managing things forward. There was a slight delay in some of our bidding in May, whilst we can to speed up to speed on the workflows and that we will call it up now by the time where we are at this point in time. I think that's about it.

Christopher McFadden

executive
#4

Thanks, Dave. Appreciate it. The other 1 -- the other investment for us is in people, and we call out there the -- Great Place to Work 85% just because it is top of mind in our organization. You talk about the average lawyers and legal support numbers up 15% on FY '25, perhaps sort of talking about it at a lower number earlier on. But I do think the thing that's really worth pointing out there is that the level of expertise and seniority in our people and our practitioners joining there -- since December '25, we've had 6 accredited specialists recruited into our organization. Prior to that in my time in the organization, we hadn't recruited any accredited specialists into our organization. So it's just showing that in a way, it is the benefit of the great place to work and what lies behind that is something that really helps us attract senior people into our organization. Across H2, just to give you some illustration across the second half, we had 11 new lawyers joined us, and we had 9 leaders -- of the 11 that joined us, 8 of those were at what we would say a very senior level, including 5 who were accredited specialists. And of the mine that left us Five of them would be relatively senior as well. But I think to illustrate the level of experience that has been added to our organization, out of the 8 additional seniors that have joined our organization in terms of what we call PAE, which is Post-admission Experience. So the years post mission experience on our new starters of the seniors is over 130 years. And of the 5 that left us, it's more like 50 to 60 years. So we are really ramping up the level of expertise and seniority across our practitioners and that will only serve us well going forward. In terms of our senior management team, also some changes. And obviously, Dave is part of that. Dave, as our CFO, is brought on to really play a role in business partnering. So we are really looking to ramp up our business partnering capability, whereby the support services work very closely with practice leaders and the practices themselves. And Dave is an important part of that. Another 1 that is also very important to us as well is we've actually increased our focus from a people and culture point of view, and we have appointed a General Manager of HR for the first time, which we haven't had previously. And that General Manager of HR actually comes from within our business. So it was a former Head of Family Law in Queensland, who has now taken on the GM HR role, and we have backfilled the leadership roles into the Brisbane team as well. So I think that, that will serve us extremely well, and it actually already has over the past 3 to 4 months where she has been in the role, both officially and unofficially and probably through that process of year-end reviews and pay increases and all sorts of things. So I think I already see the benefits of that as huge for us moving forward. Next slide, and I will throw to you, Dave, in terms of the balance sheet discussion.

David Kahn

executive
#5

On the balance sheet, the net assets increased by $1 million. A lot of that has been driven by growth -- general growth in the business. In particular, there was a fairly large upswing in trade and other receivables. The biggest single contributing factor, as I mentioned previously, there was a delay in our billing in May and June as people become more familiar with our new workflows and how to do things in new platforms. And this is supported by the fact if you look at the current component of your aged debtors, with the prior year and 25% of the current represented 26% of the ledger. And after this year, it was 41%. So we had a lot of billing go out in June, which subsequently would be converted to cash in the months of July and subsequent to that. So that was not unexpected. And the other major component is the increase in the growth and the contestable and the stack side of the business where conversion to cash is a lot longer. The cycle is around 15 months, sometimes a little bit short, but it also can be a lot longer. So that's an investment in that business. And we, again, fully expected to see that increase in the debtors on the side of it. With regards to the provision, as Chris just shared, we increased -- we added 20,000 to the provisions as a result of the operator review we had with the leaders. And we -- as you mentioned, we were right down in the weeds dealing with it on a matter by matter basis. And the other side it is payable is up by 2.2%. This is largely representative of distant growth, general growth in the business. And obviously, with the larger workforce, Q4 super, which is a payment goes out in July. So there was -- again, nothing on expected on that front.

Christopher McFadden

executive
#6

I think the other 1 to talk about there is the debt funding. So our borrowings were unchanged at $6.5 million, which is our NAV facility. That facility runs through until January '27. So that necessitates a change in the classification of those borrowings from noncurrent to current. So we already have opened discussions on an extension or a renewal of that facility, and we anticipate that, that will be finalized before the end of calendar '26. And I would say that facility was reestablished, if you like. It did exist from late '22 in some shape or form, but was unused. It was reestablished back in early 2024. And the financial position of our organization from early '24 to where we are now, we are in a fast and strong position. So we don't anticipate any issues on -- in relation to that facility being renewed or whether it may be changed in some respects, possible, but I think that we look forward to having that finalized before the end of calendar '26. Cash flow, again, I might let you run through that one, Dave.

David Kahn

executive
#7

The cash flow, we saw the cash closed the year out about $1.2 million less than FY '25. Again, fully expected, with the delay in the billing cycle that would impact and that started to recover in July. Additionally, the over in excess of $1 million that we had to pay in relation to Project Titan than some of the other initiatives in the business as that will run off. Again, fully planned for, we expected that to hit our cash flow. The pleasing thing is, at the end of August, we can already see things starting to turn, and we expect our cash reserves start to build up again, particularly as we head through to Christmas, which will put us in a good position from that perspective. So at this stage, looking for other investments in the business, I suppose, looking forward, the biggest 1 will be the growth in the contested worlds that will require working capital, and that will probably be our single biggest investment in the FY '27.

Christopher McFadden

executive
#8

Yes, I think that's the point there. So our cash flows in FY '27, we won't need to do all things like Titan. We won't need to absorb other one-off payments. So our cash will be available to strengthen our balance sheet. The only, as Dave says, the only issue is the further growth in Contested Wills & Estates. I think we saw the Contested Wills & Estates grew by 90,000 at 27%. I think it was in FY '26, and we are looking for a similar level of growth again in FY '26. So that will be the only thing that will be a drag on cash. The rest of it won't be there. So move on to the next one. And we'll read through these last couple relatively quickly. So this is our strategy slide on a page, if you like. And again, it might look a bit different from what it has previously, but it's essentially the same. It's basically saying that our strategy is across 5 different leaders. It calls out the fact that our short- to medium-term aspiration is $50 million of revenue and a $5 million net profit before tax attributable to normalize because we're hoping the days of normalization will be behind us. And obviously, the growth areas for us are family law in terms of organic growth. And you see a little bit of organic growth in practices that we opened in Kordos and WA morning to Peninsula and Colon. So we're always -- we always trialing these on a pretty gentle sort of introductory basis to see if there's a demand, and then we expand on them beyond that. And I think that Coburn's looking really promising July and morning to Peninsula earlier days family or acquisitions, again, has to be right. The acquisition has to be right. And I think it only makes sense in places where we have no presence, and we call it a couple out there. They're just examples, they're not do not things that were actually largely or actively targeting at the moment. But we just really need to be selective on those, and they need to be low risk because there are plenty of opportunities to buy businesses for people who want to retire, but you have to really understand is it a viable business when that person retires? And often, when you do a little bit of work with them, you got maybe not and maybe the risk is not worth it. So I think organic is probably going to be our focus on family will growth. Complementary areas, obviously, from an acquisition point of view, we've already done the Armstrong Legal, Contested Wills & Estates and Criminal Law. There may be others. Again, it will depend on a case-by-case basis as they come across. But equally, we have the opportunity to grow these complementary areas organically. And we've already started to do that across criminal law where we have grown from a Sydney-based business when we bought it to opening practices in Melbourne, Brisbane and Canberra. And it's early days on all of those, I would say, they've all had -- they've all had a few full starts in a way as we've had people come and go and come again. So I think that we're still working through that in terms of establishing the East Coast presence for criminal -- but I do think in terms of our Contested Wills & Estates business, we already have an East Coast presence. But equally, that East Coast presence expands across the nation because, for example, our Melbourne team look after as South Australia and WA and our Queensland team look after the top end, if you like, as well. So we don't need -- we don't feel the need to expand into those locations at this stage. And the last item there is the consultant model and really -- that's something that we moved into. I think our consultant that we brought on board, who is a high profile criminal lawyer in the Sydney market. He joined us in, I think, it was April of this year. And he is of the utmost quality is actually an Armstrong who's come back to us and team, very pleasing with the number of people who do come back to us. And I think that just speaks volumes for what people are feeling within our organization that their former colleagues are obviously hearing good things, and they're coming back to us and a number of those people in our organization. I don't know the number at the moment you ask, but it's going to be going to be around 10, I would say, that have come back to us and eating 1 of them has come back to us twice to be honest. Moving on and just have a quick look outlook on FY '27 really. And again, the revenue growth there, it's just calling out the fact that, okay, we're 683,000 for the FY '26 with 694,000 for the last quarter. We are already at 730 and rising is what we would say for the early stage of the encouraging start of FY '27. So we are looking forward to good revenue growth in FY '27. Our operating leverage, we again are looking to improve that. And I think that when you look back at the history, we grow our bottom line profit at our underlying profit at a rate far in excess of our revenue growth. Going back, revenue growth, I think FY '24 was 15%, the profit growth obviously, off a low base of 300 to 400, 3% to 400% growth. So it's an unusual number. FY '25, 27% revenue growth but bottom line growth of 77%. And in FY '26, that gap -- that gap between those percentages closes a lot because of the impact of the $700,000 that we discussed previously. So revenue growth of 29% and bottom line, underlying profit of 32%, remembering that we haven't adjusted that $700,000 out of that. If we did adjust the 700,000, it would be more like a 70% bottom line increase. And I do think that FY '27, we'll see a solid revenue growth, and we'll see a bottom line growth at more than double the rate of the revenue growth. So -- and the last thing to call out there is the fact that few if any one-off costs in FY '27, so I think that we don't expect any in FY '27 at the moment. I think that, that statement there at the bottom, and I'll read it out because it is really important. We are conscious that in the second half of our most recent year FY '26 fell short of expectations. The investments, however, made during the year in our systems, in our people and in our leadership that were deliberate. And then I may say that the growth that we deliver in FY '27 is both profitable and sustainable. And the rest of it, I think the appendices we won't go through. So I will throw it back to questions now.

Operator

operator
#9

Chris, I'll throw some questions at you got right. So the first 1 we had was in an e-mail from Brice Smith, which I think you've got there, but I'll read it out anyway. Page 57 of the Appendix 4E shows the subsidiaries not 100% owned by AF Legal. The dividends show 3 payments, at least with North and AF Legal Gold Coast. Am I correct that the 343,000 and 264,000 noncontrolling interest payments are both to within $37.50 payment is the Gold Coast of no payment towards McCrae or aware?

Christopher McFadden

executive
#10

Yes, Chris here. That is right. So there's noncontrolling those first 2 are in relation to witness. So they go to the 49% shareholder of the wet mill entity. And in relation to Gold Coast, yes, the $37,500 is something that was a payment to a 25% shareholder in our Gold Coast Australian fine layers entity as well.

Operator

operator
#11

Thanks, Chris. Some questions from Stella Wang. And she notes that operationally, that the results seem to be matching your expectations, but the burning question is whether NAB need us to raise capital for a refinancing. Perhaps you can talk, Chris, in terms of your perspective around your interactions or Dave, your interactions with NAB so far, and then I'll talk from a Board perspective?

Christopher McFadden

executive
#12

I think that all of our discussions with -- they are very comfortable with the relationship we have. They're very comfortable with our performance. They had a good visibility on our cash flows and also on our operational performance. I think that obviously, our results have got better each year over the 4 years. So the position that we were in, as I mentioned previously, at the time of the facility being put into place. We are in a far better position now. And so the likelihood that there will be any need for any capital raise or anything similar is extremely unlikely. I couldn't see that happening at all and Pete, I'm sure we'll touch on that. I do think that the 1 change in our organization, I guess, through that period is obviously contests in the states a Armstrong Contested Wills & Estates as we talk about it, and I'll give you an illustration here. When we bought Contested Wills & Estates, that was a business that turned over about $3.1 million. It had a we gained the working capital. So we gained the debtors and WIP of around $3.8 million on acquisitions. So from $3.8 million relative to 3.1, you could argue that, that's sort of a 15-month sort of cash cycle, if you like. And in the first year, which was FY '25, the revenue number was 3.3%. So it's not something that really impacted the working capital significantly in New one. However, in FY '26, we moved to we moved to $4.2 million. So we run up by $900,000, and that does start to have an impact on our working capital. And I think that we're forecasting something similar for the year ahead. So I think as part of our discussions with in relation to our facility, we just need to bear that aspect in mind because is different than what existed at the time this facility was put in place. So that's probably the only thing but in terms of having a very profitable division that is growing at 25% plus year-on-year. It's a nice problem to have.

Operator

operator
#13

Thanks, Chris. And from the perspective of Board, I suppose, bear in mind that are money 1 or 3 Board members and the questions around these type of things and dividends, which will come to later are a matter for the Board. But certainly, I'd reiterate what Chris says. Our initial facility with NAB was $9 million provided some time ago, you'll see that we've drawn $6.5 million. So look, I am not aware that they would require any such thing. I would personally be extremely against any capital raise, have a main philosophy as an investor and being on this board is not to unnecessarily dilute investors, including Manon, which is the largest investor. So that's very much a focus -- and I suppose it does time with some of the interstate we'll give subsequently around dividends and why dividends are on the table in the near term. But I'm just -- following on with Stena's questions, she also asked what went wrong with the provisioning? Are there more bad debts than expected? And how do we not have this recurrent future. Dave or Christian?

Christopher McFadden

executive
#14

Yes. I think hopefully, I covered it reasonably well on the way through. I do think the transition in systems and also the new set of eyes that Dave brought in was really an important part of the process. The fact that we then went into this very detailed by matter approach with each of the practice leaders working with Dave and the rest of the finance team. I think that we see ourselves now with the appropriate level of provisioning across both our debtors and our WIP. And I think given the work that has gone into that we don't expect there will be any issues into the future because we feel that we have a level of visibility such that we've never probably had before.

Operator

operator
#15

Dave, can I just get you to expand? I mean it's a bit more than that side-- the Board commissioned a report this year to really bring this process up to the level of professionalism and expectations that we should have as an ASX company. You'll see, first of all, that this is the first year where we've properly divided our working capital between current and noncurrent. I mean that had not been done as well as it should have been in the past. But also, we engaged a third-party outfit to examine our approach. And can you just talk about their recommendations, which was implemented to put in place, in particular for where a general provisioning as well as specific provisioning that we were using.

David Kahn

executive
#16

Certainly. So we had -- what 1 of the top 2 accounting firms review what was done previously at the end of H1, and they come up with a number of recommendations, which we implemented -- and when we looked at the whole of use was aged to review, as you mentioned, we went right down to the grassroots -- so what we wanted to do is not only determine the collectability, but also the timing on that. So that permitted the appropriate splitting between the current and noncurrent assets and it also gave us additional insights just as what the potential risks and exposures are. So I think still you raised about decrease in bad debt. There actually wasn't an increase in bad debt. It's more just an increase in the provision to ensure that we inside it gets in potential bandits just through the additional insights that we're able to gain through the process and we'll send in the systems per minute. yes. So when we did that, I put together a report, we had the top tier recurring firm review it, and they reported independently through to the Board as to where they hate the outcome of our provision and the process. So I think Boroucanattest to what the information gap through to the world, but I think they were quite comfortable with regards to the outcome and the provisioning that we've applied. Yes, I think were the first time in the history of this company that's at a really high level now.

Christopher McFadden

executive
#17

And I think Emma, my Co-Director, who has really helped to drive that level of oversight. And an example as to how that has affected us is that the percentage general provision going against all previous WIP in the past in FY '26 had to apply to our total WIP book -- the reason why we can be confident that won't have the same effect going forward is because, obviously, that general percentage provision will only apply to any incremental web and we can go even down potentially. But even if it goes up, it won't go up a massive amount that percentage is quite small and therefore, won't have a significant effect on future profits like it did in the year gone by, and it's not something we normalize because it's I suppose it was a one-off, but it's part of doing business, so we didn't normalize it per se.

Operator

operator
#18

Stella also asked about the management restructure, Chris, can you just talk a bit about that and why that wasn't something flagged at the half year.

Christopher McFadden

executive
#19

Yes, I think that we just thought there was a need for a different approach of some of our support services to better suit our business partnering focus. And I think that Dave is a part of that. I also think that whilst it's not part of the restructure costs, we definitely are definitely our move to increase our people and culture focus as well by bringing on a General Manager of HR, which is an additional resource to us is also part of that restructure, if you like, even though it's not part of the cost. And as to -- there was no mention at the half I think it was underway at the half. But as with all of these things, hard to talk about things when they have done your best of sort of talking about them when they actually are in place rather than what you're trying to put in place at a point in time because things may have been at slightly differently. So whilst we was on our radar and what's underway at that point in time, we didn't feel that it was appropriate to discuss it at that point.

Operator

operator
#20

Sorry, Chris, can you talk a little bit about Amara family, Laura is a new brand that's been presented and touch on future plans with tools regarding the current 51% ownership. I'll talk a little bit about the line from a board perspective as well.

Christopher McFadden

executive
#21

Right. Yes. I think what we've done in Northern Territory is we've actually split our operations up there. So the 49% shareholder is now in a new entity -- it's the existing entity rebranded. But called Imara family law, which is pretty much herself and a few support start and really servicing some really high-end clients, particularly in sale and surrounding areas, so in order territory at the top end. And equally, we have a team of 5 to 6 more junior layers, I would say, who will continue under the AFL Witmills brand out of the previous site as well. And they will -- we will endeavor to build a business there that can really capitalize on what is quite shortage and good legal practitioners in the Stanley award space. I think that if you talk to people up there, you talk to the practitioners up there, a lot of them have their books closed because they're just too busy. So I think that we are endeavoring to build a business separate to the high-end business, which can capitalize on the opportunity in Darwin. And equally, as part of that as well, we have also introduced a criminal layer into -- not into the Witness team, but they're working out of the same office. So we have a former Brown Prosser, who is very senior again, who is really looking to capitalize on the criminal law market for us in Northern Territory as well. And again, similar issues. The number of lawyers in Darwin is probably not sufficient for the workload. So I think that, again, we have an opportunity to pick up some incremental growth out of that criminal law division as we do with the splitting of our family or division 2 of which the AFL Wignall division will be a wholly owned subsidiary, whereas Imara, a family law, will continue on the 51%, 49% basis.

Operator

operator
#22

Thanks, Chris. There's a number of questions here about dividends. I'll just have to go answering that to start with. It's obviously met for the Board. The aim, I think, for FY '27 would be to direct cash generated to paying down debt and to supporting the growth in working capital with intense wheels in the states.

Peter Johns

executive
#23

So on the latter, I appreciate that's probably something about narrative shift perhaps to how this business has been presented as the opposite to something like Shine, which is in terms of cash generally following profits, that's still certainly the ultimate aim and very much a focus for us. Where it's perhaps change is our seeing how successful and the great potential that contestable if the states has you don't need to go far to find an article or trend during the year on what a large growth area, this is at a macro level. We also happen to have 1 of the very best lawyers in Allen Hill in this space based in Sydney. And that business has grown and will continue to grow very sharply. So it has gone from 3.3% to I think Chris was saying 4 million, and we think it will grow again at a similar level this year and has great potential into the future. That requires working capital because the -- on average, it takes about 15 months for the money to come through. As an investor, I'm very happy to support that, but it's still a much more robust area than something like personal injury. There's an extremely high level of success. There's a great ability for the lawyers to foresee how matter is going to play out at the restart of the matter. And also to secure and put in place in various ways, security over fees from the estate. And to that extent it differs greatly from the more hit and miss personal injury approach or sort of class action type matters, which tend to fail more regularly. So the provisions we have in place for that are conservative and ultimately, that cash will flow and we're happy to support it. So that's where some of our cash will go. The debt -- from my perspective, I would like it to be lower before we started paying out dividends. And the third aspect we have to consider is, as Chris has touched on, the Darwin mode, the current Board came into the business with a put option already in place, whereby us as a business were obligated to buy out the remainder of the Darwin business, and that's going to cost some money to do. I mean that's fine. It's going to be a good business to own. But it's money that we need to use as well. So as the largest investor in my fund is keen to get a return, but the business would benefit this year and possibly even into FY '28 to having cash directed at those 3 areas. And so Stephen, Kochi has indicated that your promotion of the company to investors needs much more effort and work. And I know Stephen has made this point before. Look, I don't agree with that. I take the view as someone who spends my whole professional life reading the announcements and promotional material of other companies on the ASX that I wouldn't suggest our stacks up very well. I doubt you would find many other companies at all of the ASX that reports quarterly profit numbers like we do, plenty are required to provide quarterly cash flow reports, of course, but there's not many that provide each quarter, a detailed profit and loss right down to the very bottom line. And then 3 times a year, have investor calls like this. Now maybe we don't do as many conferences or whatnot -- I know Chris has done a small cap investor conference each year for the last couple of years. He's made himself available readily to fund managers who meet with him. We've attracted a really good, high-quality investor base as a result of that. We're not interested in pumping the tires of the company or being promotional for the sake of being promotional to attract short-term investors. So I'm very content with that. And I'd reiterate that I think the information we put out there is essentially unmatched in terms of that quarterly reporting. Chris, there's 5 questions here from SME. I'm going to have a sort of a shotgun approach of answering them, and then you and Dave can correct my answers. So -- he says, in FY '27, you expect AFL to generate positive free cash flow. Yes, number of net fee earning as we expect to add in FY '27. We don't have a set target, but I would expect us to have certainly net gains. We've got a really good basis for organic growth on that front. Any acquisitions currently in the pipeline, I would say, no, we certainly keep an eye on. And look, the reality is we could get very close last year. And this took -- again, in the second half of last year, took up a lot of Chris' time us going very close to an acquisition, which we decided to pass on at the end. There's a lot of organic growth we can work from a very low capital cost on the back of the Armstrong acquisition still and even on our family Lo brands. But yes, certainly, we're always looking for options. The reality is that the vast majority of things on the market or firms that come up with sale in our area are not worth anything because they are 1 2-person practices at best. And the people tend to end up wanting to sell them their retiring whereas they need to be doing it 5, 10 years earlier. The noise that left Kerrison why they left. I'll get Chris to expand a bit on this. I know a number of them went to the bar, which is you can't stop and ultimately, is good for our network in the profession. I've come to after many years, in this company to the understanding and become comfortable with the idea that there is just going to be some turnover of lawyers. And the indications are that across professional services and legal firms, it's not unusual to have a 24% turnover or you going to have 25% of your staff or lawyers leave in 1 year, that's sort of a base level. I think we do quite well when compared to that statistic, especially more recently. Lawyers are just going to leave for various personal reasons, career progression reasons. I think we do quite well keeping as many as we can. And as I said, it's quite encouraging that some of those went to the bar. We are very pleased for them to that. We support them and breathe them when they do. CapEx similar to FY '26 at $0.5 million, I would suggest yes, indeed, maybe to Dave, I hope it would be lower because we did have a couple of significant office openings in Brisbane and Darwin last year. And perhaps this year, we don't have the same number of office openings on the horizon in terms of big offices, there's sort of room to growing in Brisbane. So look, I'll throw over to you, Chris and Dave, how much of that did I get wrong?

Christopher McFadden

executive
#24

Pretty side know the business for Pete, which is good to hear. I think in terms of the 9 layers, I would say, about 94 are relatively junior levels. And at the junior levels, -- sometimes the boys just want to change. Sometimes, some of them have left to go to a different area of law. So they've decided that they -- before they lock into family or they're going to try something different, and that was a couple of those. We also had a couple, as Pete mentioned, that went off to join the bar. So 2 of our layers actually are now embarrassed. We had 2 other longer-term people, I would say, who had been with us or with organizations that are part of us now for quite a while. And again, like Pete said, sometimes it's just the personal circumstances that again, people want to try something different. And I think that we should never discourage that what we always we are very gentle to people on the way out, if you like. We really treat them well all the way through their employment, including their exit. And I think that, that is really important as well because I do think that -- for example, as I mentioned before, we probably had 8 to 10 that have rejoined us. Equally, we had a goal in WA recently, who has expressed interest in coming back to us again. She went to something which looked bright and shiny for her, but didn't turn out to be a nice environment. She didn't feel that it was suitable for -- so she is likely coming back to us shortly. So I think that people will have -- they will all have their various reasons, and you can't -- you can't second guess them. And things are always going on in people's lives. And we can't judge what the what their reasons are for needing to make the move that they feel that they need to at some way. Sometimes we may disagree with it, but it's up to them. And we will always say to those individuals as they leave if for any reason, especially if they're really highly valued by us. We will say if for any reason that it doesn't work out for you in the future, don't hesitate to contact us because you'd always be welcome back with us. So I think that's the approach that we've taken. It has served us well so far.

David Kahn

executive
#25

Can I just add. I've had extensive experience in the professional services space. And this is the first organization of of coming to where there is such a large number of returned employees. It's absolutely natural through our people's career. They look for opportunities and therefore, the that leads to movements and sort of exploring other things at other firms. And as Pete said, 20% to 25% is a standard turnover in professional services. But -- so that's to be expected, but it's the returning employees that I think is the great story here. certainly not net, but it's by what the first ones I've come across to this extent -- and I credit specialists, 2 of those creditors specs that have joined us in the last 12 months.

Christopher McFadden

executive
#26

Returning employees on from AFL Corus and 1 from Armstrong. And -- that doesn't happen by chance either. So we do cultivate those relationships both at a practice level and also need personally. So I will keep in touch with people that I feel that there's a real there's a real likelihood that may come back to us at some point or we would like to. So I think that we do cultivate those relationships to ensure that if a -- if the right conditions prevail that they do know that they will come back at any point.

Peter Johns

executive
#27

Thanks for that, Chris. Can you speak as asked by Peter Truman, to the ongoing regulatory investigation in terms of expected timing of resolution of the investigation and expectations on the outcome.

Christopher McFadden

executive
#28

Yes. I think in terms of the outcome, it's hard to say. It's very hard to say what the outcome will be of any regulatory investigator. I think we've been very comfortable with the approach so far. I think our advisers are very -- they're quite confident of a favorable outcome for us, but you never know. It is a government authority that you're dealing with. -- and a professional body as well. And they have the certain works, if you like. And I think that we have to accept that. I do think that we have -- we have invested in a solid defense for this. And I think that we feel that we are getting to the end of it now. I think the last submissions are written submissions, which are shortly. I should know the exact time, but to be honest, it's been a bit caught up in her into that exact date. I know it's quite imminent, and then there will be a deliberation period in that. So I just feel that it's something that we should hear our final position I would expect before the end of the calendar year. I would be amazed if it wasn't. But government authorities and the like can drag on. But I do think that -- I do think that the level of outcome could be many and varied, but I do think that we're feeling that it is not going to be at the far end of the spectrum at this point, but we will keep you informed as and when we know.

Peter Johns

executive
#29

Thanks for that, Chris. And just a reminder that those -- the modest concerns are from 2022 the practitioners practice since very successfully on a large number of moments without any subsequent complaints. And I make the point that across our business, we have no other active matters in front of law societies, which for a national large practice in situations where low sites can be quite active -- I think indicates that certainly, there's no institutional issue there. David, welcome to the business from Zach Jay, where do you see the biggest opportunities to improve financial performance, particularly around working capital, cash conversion and capital allocation?

David Kahn

executive
#30

First of all, thank you. Go ahead to be part of this business. It's very exciting looking ahead. So there's no question the systems that we now have in place do provide there opportunities to manage both our open debtors and the conversion to cash. So that's certainly of I see this year, improving in our processes. We're going to want to get all the workflows running then the next thing we're looking at our processes to try and streamline and make things as efficient as possible. I see there's some great opportunities in this coming year. And we're certain certainly on the right path. And there's still a few bit more work to do to be done with a dentist because like I said, now that we have that additional insights to the actually, we get that conversion to cash only done appropriately better on a timely basis. So that additional insights will help us on that front as well. The growth side of it, I see this year is going to be mostly organic. And again, the great thing is, as we just alluded to, we are being contacted by people when we become to business, which is a very previous and we place to be in. So we just need to make sure that we keep our resourcing and imbalance on that front. And I see this year being the year that I think we'd be looking to -- for a couple of years now. I think I see it all coming to fruition this year. A lot of the hard work that's been done in the prior years -- as Chris mentioned, we're not anticipating much of any on the normalization state. So we're really looking to this year to consolidate and grow that aspect of it.

Peter Johns

executive
#31

Thanks, Dave. Stella has asked about the consulting growth model and so far as it related to Andrew Ted, who's a senior criminal lawyer in Sydney. Chris, you know, it's another senior counsel Carlin Printers joined recently shown a similar model, Chris, what you answer. I think she's special counsel, which is just a term for some layers. And I think it's just on a normal employment basis, isn't it, Chris?

Christopher McFadden

executive
#32

It's true Carlin was an employee of ours in our Gold Coast operations and had some personal issues, some health issues with a family member, which saw who need to go away from us and focus on family. She has since returned to the business on a casual basis or like a part-time basis, you very senior practitioner for us. And it's really someone that can work with Demir up there in Gold Coast and it's a real safe pair of hands and the very senior person that can pick up files and run with them very quickly. So yes, she's not the consultant model, but she definitely is a senior practitioner who is really performing an important role for us in supporting the Gold Coast team.

Peter Johns

executive
#33

Yes. The consulting model is not something we're actively pursuing. It's just an opportunistic thing if it was to come up and it requires a very sort of unusual special type practicians I think, for us to be interested at this stage, To be honest, Peter, as well, we do have additional to Andrew's, the obvious one-off of the consultant malls. We do have a couple of others in our organization who do play a role on in family law and another in criminal law, although not overly active is, I would say, describing the semi-retired, but he does do a little bit of work from time to time. And we do have 1 within our female network in Sydney who is fairly active for us. It's not exactly the same as the Andrew tie model, but there are similarities.

David Kahn

executive
#34

I think the general takeaway here is that each of the size of our organization was that we have a national footprint we're not redid and we're not encountered with too many layers of requirements. And therefore, we're open to anything that makes sense from a commercial perspective. And that allows us to be nimble and not miss out on opportunities if they present.

Christopher McFadden

executive
#35

Thanks, Dave. And David, this might be 1 for you. let me know if you need time to consider it, but still was asking about the segment reporting. And does corporate head office expenses include the noncontrolling interest share of the earnings. I might let you have a look at that one.

David Kahn

executive
#36

Yes, I don't think let us have a look and we'll get back to Stella that one.

Peter Johns

executive
#37

Yes. Chris, Zach arising about your time at actually services and what listens from that business? Do you think are most applicable to where AF legal is today.

Christopher McFadden

executive
#38

As services. And I think, look, in a lot of ways, it's what we've done, the Services was a business that really had gone through a very difficult period and had to streamline from what it was and then rebuild credibility. And I think that's really what we've done over the last few years. I think we have really rebuilt credibility. We don't go out there promising the world. We say judge us on our results. And I think that -- you look at a lot of our grafts and you see that the results have got a really solid trend to them. And I think that -- that's what we're about. We're about building a sustainable, long-term, profitable growing company. And I think that's what we established at Ashley. It might -- may have had a few hiccups since then, to be honest, but I can't comment on those. But I think that we just judge us on our results. And we -- I'm not going to say we are under promise and over deliver. I think that we just -- we promised sound and solid results, and we seek to deliver results that are better than that.

David Kahn

executive
#39

Yes. Well, I think acknowledging that FY '27 and FY '28, we probably deserve to be judged on as the first years where we, I guess, say that a lot of the restructuring has been dealt with the matters arising from the practice management system implementation have now been finalized. And then I think the final question is from Zach. There's a couple of questions from Zach in relation to theoretical change of control offers, which I probably can't comment much on at all. This -- and the other question related to the benefits of being listed. -- saying that the market cap hasn't followed despite a more profitable business. I think like as an investor, I think I can see it's clear enough to me why our market cap hasn't we have steadily each year, increased our net profit before tax attributable on a normalized basis. investors like myself or skeptical types. And I think over the last 2 or 3 years, it's easily enough to look at our results and say, all right, that progress is there on a normalized basis. But -- it has been ultimately disappointing to investors that each year has involved a level of one-offs, particular investments we've had to make that have eaten away at the actual cash profits in each year. Initially, that was to drive an emergency turnaround of this business from a very low point. Then to get a lot of accounting practices in place to drive growth, perhaps at the expense of profit and cash flow in the short term and then more recently to implement a much-needed practice management system that brings together a Merian of other systems, which has cost money on its own. And it's unfortunate timing. But this year, FY '20, and is the first time where I hope we'll be able to show to investors that, that progression of profit is still there, each year on year on year-on-year, but it's not eaten away in the next couple of years by anything other than the growth in contest wells in states and paying down debt and bolstering our business. So it looks much stronger. So I think the benefits are being listed will then start to play out. It is a solid expense for us each year, but we will, over time, move to that process of being able to pay dividends. And we will then attract investors that you get from a public market that will drive up our price and then give us a multiple that we deserve. But look, we haven't earned that yet this year and next year or the years where we earn it. I think that's all the questions we have at the moment. So look, thank you very much, everyone, for your time. Chris, I'll just hand back over to you to close.

Christopher McFadden

executive
#40

Okay. I think -- that's the end of that. So I thank everyone for joining us here today. And as always, if you feel the need for any direct questions, feel free to come through it to me. Obviously, there's a fair number up there, semi-direct. But probably the e-mail is better in terms of cristalegal.com always happy to speak to our investors, and I do highly value the interaction I had with a number of you out there, and thank you for your interest in our company, and I wish sure all the best for the day here. Thank you all.

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