AT&T Inc. (T) Earnings Call Transcript & Summary

June 1, 2021

New York Stock Exchange US Communication Services Diversified Telecommunication Services conference_presentation 30 min

Earnings Call Speaker Segments

Colby Synesael

analyst
#1

Okay. Hello. My name is Colby Synesael, and I'm the communications infrastructure and telecom services analyst here at Cowen. Welcome to day 1 of Cowen's TMT Conference. For this session, we have AT&T. And from AT&T, we have Jason Porter, who is the President of the Public Sector and FirstNet. We have 30 minutes for this presentation. I have a set of questions that I prepared. [Operator Instructions] And I'll try to get to them as well. With that, Jason, thanks so much for being here. I know you have a safe harbor you'd like to read out before we begin.

Jason Porter

executive
#2

Yes. Thanks for having me, Colby. I appreciate it. And thanks to everybody out there. Yes, I got to begin with our safe harbor. I need to call attention to that safe harbor statement, which says that some of our comments today may be forward-looking. As such, they're subject to risks and uncertainties. Results may differ materially. And additional information is available on the Investor Relations website. So thanks, Colby. I'm looking forward to it.

Colby Synesael

analyst
#3

So Jason, can you explain your responsibilities as, again, President of Public Sector and FirstNet and where you're spending most of your time, for those who might not be as familiar?

Jason Porter

executive
#4

Yes. Absolutely. So you said it earlier. I'm President of Public Sector and FirstNet, which basically means I'm responsible for all of our government business, from DoD and civilian, all the way to state and local governments. And so where I'm spending time right now is really about focusing on modernizations. My team's mission this year is modernizing -- helping our customers modernize. And so for us, that means -- first responders are trying to modernize to a broadband technology so that they have more situational awareness and more capabilities as they run to fires and events. And DoD and VA hospitals are trying to modernize towards a 5G platform, where they can get the advantage of low latency and faster speeds. And then states and local school districts are all trying to modernize their learning environments with 5G and broadband and solving the homework gap. So lots of modernization across our space.

Colby Synesael

analyst
#5

Okay. And I guess just talking about the network to begin. In March, AT&T said that FirstNet is greater than 90% complete. And I guess the first question is, how are you measuring that? Is that based on cell sites deployed versus the end goal? Or is it a different way in which you're defining greater than 90%?

Jason Porter

executive
#6

Yes. So it's greater than 90% as defined by the contract. And so the contract has geographical areas that they set out that they wanted us to cover. And we're happy to say that we're almost a year ahead in our build plan. And so we passed that 90% milestone.

Colby Synesael

analyst
#7

And in terms of that geographical way in which it's being laid out, is that based on city? So if you have a cell site in a city that Fox gets checked? Or is it square feet or square miles of coverage to which FirstNet's network has to kind of -- the signal has to reach?

Jason Porter

executive
#8

Yes. It's square miles. So we're 202.71 million square miles covered across the country right now, and we added 100,000 of those square miles in 2020. So our pace is just very rapid as we get to these last few square miles as we get into the more than 90% range.

Colby Synesael

analyst
#9

So I can't do the math. If I took 2.71 million divided by 0.9, that would get me to what the total mileage square miles. Is that we're trying to get to? Is that the right math?

Jason Porter

executive
#10

Yes. That's roughly right, yes. We've got that approximate value left, yes.

Colby Synesael

analyst
#11

Okay. And I guess, how many of your approximately 70,000 macro sites have Band 14? And separately, what's the general mix between macro and small cell deployment on the FirstNet network?

Jason Porter

executive
#12

Yes. So we don't disclose the number of sites that have Band 14 or the macro-small cell mix. It's really for us about getting the coverage that our public safety customers want. In our space with FirstNet, we're really guided by public safety. They tell us where they want it covered to make sure that public safety has it at the areas they need it the most. So whether that's a traffic area -- a high-traffic area that might be known for accidents or a wildfire area, they really define where those square miles are, and that's where we need to populate. And a lot of those, as you can imagine, are not in downtown areas. A lot of the areas that we're building are remote rural areas, tribal lands, national parks, areas like that, that also needed coverage. So it's been a great opportunity for us to grow our broadband footprint with Band 14.

Colby Synesael

analyst
#13

Okay. And then how long will it take to get to 100%? And what work is remaining other than cell site deployment? Or is it simply just cell site deployment?

Jason Porter

executive
#14

Yes. So cell site deployment is the major milestone. And we've got until March of 2023 to be at 100%. As I mentioned, I'm -- we're building ahead of schedule right now, but we are down to the challenging sites that might be really hard to get access to. There are other things in our commitments to the FirstNet Authority that we're measured by. And so those aren't necessarily payment milestones, but they are success milestones, number of applications, number of devices. So we're at 265 devices in our device ecosystem, 165 applications in our application ecosystem. So we have a number of gates that we need to pass to be able to successfully fulfill the contract with the FirstNet Authority.

Colby Synesael

analyst
#15

Okay. And then the 2023 deadline, March 2023, even though you're a year ahead, would you assume that you'll finish a year ahead? Or do you think you're going to need all of that remaining time to get to 100% just given, to your point, you're now on your kind of your punch list of difficult sites?

Jason Porter

executive
#16

Yes. Our target is to be done by that March 2023 -- we may finish a little early -- but we're on track to finish a little early. But as you mentioned, it's -- we're down to some really hard sites to build in rural areas. So we're going to probably take up and -- close to the whole time.

Colby Synesael

analyst
#17

Okay. And then when will Band 14 -- and maybe you could just give the audience an overview of what Band 14 is, just in case anyone doesn't know. But when will that migrate to 5G? I presume everything that's been done with that thus far has been for 4G.

Jason Porter

executive
#18

Yes. So Band 14, if I start there, Band 14 is 20 megahertz of spectrum that was allocated to the FirstNet Authority for public safety, building a nationwide broadband network for public safety. It was part of the 9/11 Commission, wanted to really build a nationwide interoperable public safety network for first responders. And so what they did was they gave 20 megahertz of spectrum to the FirstNet Authority, and that Band 14 is just the nomenclature for that 20 megahertz of spectrum. And essentially, we've been hanging radios focused on emanating that Band 14 spectrum for the last 3 years or so and have really passed that 90% threshold there. So when it comes to 5G, our strategy with 5G -- first of all, we did receive a task order from the FirstNet Authority last year to go ahead and build a 5G core. And so we've delivered that 5G core. We launched that earlier this year. And so what that does is gives the best of both worlds to first responders. They essentially have all of the reliability and stability of Band 14, which is on LTE still. But basically, what that does -- the reliability and stability comes from true, always-on priority and preemption. And what I mean by that is when there starts to be congestion in the network, you can see that we clear Band 14 and prepare it for only-use for first responders. A great example of that is the capital riots that happened in January. When that happened -- actually, PC Magazine wrote an article about what happened. Essentially, all the commercial networks hit congestion, and they started to slow down and struggle through that congestion. But for FirstNet users, those first responders that were there on the scene, of which we had several agencies, they're responding to the capital riot. And their devices worked effortlessly. They had no struggles from congestion or anything. And that's because we had cleared that Band 14 so that they could use that spectrum completely and freely. So the 5G strategy that we're executing right now is maintain that priority and preemption in Band 14 on LTE. But with the new 5G core and the combination of millimeter wave from AT&T spectrum, we now give first responders the ability to take advantage of that low-latency and high-speed 5G access when they go into one of those millimeter wave areas in those 38 cities that we've turned up 5G millimeter wave for AT&T. So they really have the stability of Band 14 while you get the speed and low latency of millimeter wave as well.

Colby Synesael

analyst
#19

So it sounds like -- I have to put words in your mouth, and then you can take them back on and [ rearrange them ] correctly. But it sounds like you're going to stay on the sub-6 gigahertz 4G network, at least for some period of time, and you're not disclosing what that period is. But what you are going to do is augment to also support 5G millimeter wave, and that's going to be the first 5G spectrum to which you're going to be making available for FirstNet. And I guess, to the extent I did get that correctly, any time lines on any of this?

Jason Porter

executive
#20

Yes. You did get it correct. Essentially, we are listening to the FirstNet Authority and to our Public Safety Advisory Council and our customers to determine the time line and time frame of moving Band 14 to 5G. So far, our customer base is very focused on making sure that it's reliable, dependable and that their service, they can count on it, which is why they want the stability of Band 14 on LTE. I think as more and more use cases come out and a level of maturity is secured with 5G millimeter wave, then we would potentially move Band 14, but no timing disclosed yet.

Colby Synesael

analyst
#21

Okay. And just moving on and talking more specifically about the agencies that are using FirstNet and the subscribers. During your March Analyst Day, the company noted 15,000 agencies and 2 million connections as part of FirstNet. Are you able to provide an update to those numbers, perhaps as of the end of the first quarter?

Jason Porter

executive
#22

Yes, I am. So FirstNet is a tremendous growth story for us, and it's a good success story. So I'm able to tell you that now as of the end of first quarter, we're at 2.2 million connections and just over 16,000 agencies. So we've continued to grow. And honestly, we hit a new record for growth every quarter. And so it's been just a tremendous story to watch the first responders gain confidence and trust in FirstNet and start to adopt it at a faster and faster rate.

Colby Synesael

analyst
#23

Great. Well, that certainly would suggest then that part of the strength that we've seen from AT&T the last few quarters has been partly attributable to FirstNet. So congratulations there. But digging a little bit further into that, how many of those 2.2 million connections are phones? And any sense how many you're adding on a -- of the maybe 200,000 delta, for example, it sounds like, between the end of the year and then the first quarter, how many of those might have been phones?

Jason Porter

executive
#24

Yes. So we don't disclose, but I'll say a majority of them are phones. And so we really have seen a massive growth in phones. And what we see is not just one device for every first responder at this point. There's tremendous affinity within an agency. For example, those 16,000 agencies that we have, we see that a member of the agency will also buy their IRU or their personal device as a FirstNet device. They might also have a body cam or a multitude of other devices that they might also leverage, but the majority are phones.

Colby Synesael

analyst
#25

Do you think that over time, it actually becomes more nonphone? I'm just speculating here. But as IoT becomes a bigger opportunity, not just for FirstNet but really the world at large, tied to 5G and what 5G will enable, do you think it remains phones are the majority? Or do you think as connections grow, it's actually more nonphones where that growth is going to come from?

Jason Porter

executive
#26

Yes. I think you're right. As we mature in this and we continue to grow our share here at a significant rate, I think it will shift into more devices. We see really amazing devices from robotics that are being used for bomb detection and diffusion to, honestly, health and wellness applications, using watches and wearables to help make sure we understand -- that first responders understand what's going on with their frontline teams. And then we also see, as I mentioned, body cams growing at a significant rate. And as we see affinity into other areas like transportation and smart cities being used by first responders, I think you're exactly right that we are going to see more and more IoT growth in this segment.

Colby Synesael

analyst
#27

Now I want to talk more about those tangential areas, smart cities being an example. But before we go there, I think in the past, the company has said that there's 3.5 million first responders who are carrying 10 million devices. Is that 2.2 million comparable to that 10 million? And I guess, where could that go in terms of penetration opportunity?

Jason Porter

executive
#28

Yes. So it -- yes, that 2.2 million is comparable to the 10 million. And I will say that, that is -- let me kind of try to break down how we look at this environment. So the 3.5 million is -- has really grown a little bit in the pandemic to just under 4 million. And those are really what I would say are first responders, fire, police and EMS. And then we call those our primary in the contract. There's also extended primary. If you think about it, the primary are the ones that are first on the scene, imagine a hurricane, the first ones that go into the hurricane and try to provide some stability. But everybody who follows after them would fall in an extended primary category, so doctors and nurses, you could say tree-clearing companies, dialysis companies, those kinds of groups. And so the total market for FirstNet is larger, but that 4 million -- or almost 4 million is in that first responder category, that primary area. So we see this growing significantly as we've seen a tremendous affinity over the last couple of years into other segments. I mentioned health care and transportation. Really, what FirstNet is doing for us is it is opening doors that we hadn't been able to get into before, creating new logos for us. And then as we get into, say, a health care company, then you get the CRU devices paid for by the agency. You also pick up the consumer-paid devices within that agency, and you start to grow within it as well. As I mentioned, you start to get into body cams, robotics, all the other growth within those agencies. So there's a tremendous opportunity and upside for FirstNet as we continue to grow our market share.

Colby Synesael

analyst
#29

So we really shouldn't think of it as a ceiling, that 10 million. In fact, that seems like it's discrediting the real opportunity, which is much bigger.

Jason Porter

executive
#30

Absolutely.

Colby Synesael

analyst
#31

And I guess from that perspective -- I mean, you mentioned smart cities, power companies. Is there an equivalent number -- maybe there isn't. But to the 10 million that kind of captures all of that, just I guess, more broadly, it seems like what we'll see from AT&T over the next several years is you overindexing, one would think, on the business side of adds just given your opportunity with FirstNet.

Jason Porter

executive
#32

That's right. We've already been overindexing, if you will, on the business side with adds on FirstNet. You've probably seen a lot of them through the last year as we had record hurricane season, record wildfire season on top of the pandemic. We were extremely busy. Our response operations group was highlighted in business adds. I will say my base and where the first responders are watching and paying attention are maybe not traditional areas. As you can imagine, the profile of a first responder is significantly different than other areas. So we do targeted adds in those areas for FirstNet.

Colby Synesael

analyst
#33

Hey, Jason, sorry about that. I seem to have lost my Internet connection.

Jason Porter

executive
#34

Okay. I can hear you just fine.

Colby Synesael

analyst
#35

All right. Perfect. Do you see me actually on the video again?

Jason Porter

executive
#36

I do.

Colby Synesael

analyst
#37

Oh, lovely. Okay. And I guess, just the other thing I wanted to ask then is as it relates then to the rural opportunity, particularly since FirstNet is -- so much of it is building into these rural areas. Has that expanded the rural opportunity? Are you starting to see yourself now overindexing there, maybe not just on the business side but also a consumer just given that you're improving your own coverage in that area?

Jason Porter

executive
#38

Absolutely. So one of the great advantages of FirstNet for us has been that rural opportunity to expand. It really is a play in both urban and rural areas. In urban, the advantage for us to go and put up all the spectrum we could as we did tower climbs for FirstNet really added capacity. And you saw our speeds significantly grow as we did our FirstNet deployment. And then similarly, in rural space, we were able to cover customers that we hadn't covered before. And so that's given us opportunities to get into clients and help solve digital divide and homework gap and things like that through the build of Band 14 and the associated AT&T spectrum as we did those climbs. So it's really enlarged our footprint significantly and given us areas like tribal lands that were uncovered before. And now we have tremendous numbers of tribal first responders that are leveraging FirstNet. And as FirstNet builds, when we reach new areas, we have rapid adoption. As soon as FirstNet gets in an area and first responders get comfortable with the coverage, they realize the benefits of that priority and preemption that's always on. No number to dial. It's just always on. And you can see, whether it's a 4th of July event in a rural area or a biker rally or, sadly, a capital riot or something like that, whenever there's large populations, first responders leverage that priority and preemption to be able to stay connected.

Colby Synesael

analyst
#39

Got it. And then just switching over and talking about competition for a moment in Verizon and T-Mobile. So Verizon's noted it can defend and still win in the first responder market, and T-Mobile has a first responder discount that it's offering. How would you characterize the competitive dynamics for this subset of customers to which you're going after?

Jason Porter

executive
#40

Yes. I guess I would point you to our growth rates, most importantly, 2.2 million connections over -- in year 4, setting new records every month and every quarter for growth. I'm honestly most proud of what we've been able to do for first responders. The ability for them to perform their jobs better, more safely to help their communities better is really what we're striving to do. I'm less concerned about the competition and more concerned about helping them save lives and protect their own for the first responders.

Colby Synesael

analyst
#41

Okay. And then just shifting over to ARPU for a moment, which is something obviously investors focus on. But FirstNet ARPU has been characterized as below typical commercial ARPU. Is that due to the nonphone devices? Or is phone ARPU also lower than what we see on the commercial side?

Jason Porter

executive
#42

Yes. So I think you got it right. It's really the mix of devices and types of customers within the FirstNet space. So we have ARPUs that are consistent with our general commercial offerings in -- when we're talking about what we call subscriber paid, so a general, more consumer-looking offer that you could buy in our retail stores. We also, though, have a mix in our agencies that -- as we've said, body cams and others that slightly lower our ARPU in those areas.

Colby Synesael

analyst
#43

So from an ARPU perspective, phone to phone, really shouldn't think of it as meaningfully different? Pretty much the same?

Jason Porter

executive
#44

Correct. Yes. Phone to phone, especially in the subscriber paid area, roughly the same.

Colby Synesael

analyst
#45

I'm sorry, subscriber paid area, can you just expand what -- how you're kind of breaking that a little bit?

Jason Porter

executive
#46

Absolutely. So we break -- we have, again, in the contract, 2 different categories. Subscriber paid looks like your general -- if you walked into a store and bought a phone yourself and it was a first responder phone, you would be basically making a subscriber-paid transaction or a commercial transaction. Agency paid is the other category. I will say that the agency paid -- like right now, we're right now onboarding the FBI. And the FBI, a large organization, you could equate it to a large Fortune 500 business that you sold to. And so the rates on those are lower for those phones.

Colby Synesael

analyst
#47

Okay. Got it. That makes sense. Just volume discounting effectively, which would be typical of any business. And then just on the churn side of things, which is another metric investors focus on, can you talk about the churn characteristics of your FirstNet base? And maybe just comparing that to the AT&T total turnovers, which you do disclose, whether it's higher or lower, maybe what the churn characteristics might look like.

Jason Porter

executive
#48

Yes. So we don't disclose the churn on FirstNet specifically, but I will say it's a very low-churn environment in FirstNet right now.

Colby Synesael

analyst
#49

Okay. Got it. Well, with that, we actually have about 30 seconds. So rather than pivot to another topic, I think we'll just conclude here. But Jason, thank you so much for your time. We really appreciate it, and enjoy the rest of your week.

Jason Porter

executive
#50

Very good. Thank you, Colby. Appreciate it.

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