Atomo Diagnostics Limited (AT1) Earnings Call Transcript & Summary

May 1, 2023

Australian Securities Exchange AU Health Care Health Care Equipment and Supplies special 61 min

Earnings Call Speaker Segments

Mark Tobin

attendee
#1

Okay. Good morning, everyone, and welcome to this morning's event. It's an Appendix 4C Results Wrap. A lot of Appendix 4Cs have been dropping over the last week or so. And I'm delighted to say we've got 2 companies here presenting this morning. My name is Mark Tobin. I'm the Founder of Coffee Microcaps. For anybody who is joining us for the first time, you're very welcome. And to all our regular listeners and attendees, welcome back. Just a quick few intro slides, and then we'll get into it. I just quickly do want to mention we've got a live conference in person happening in Melbourne here tomorrow. I'm actually down in Melbourne for it, and there are still a few tickets still available for tomorrow's event, which you can get from the Humanitix ticketing platform. As always, I'd like to mention our virtual event sponsor here, Coffee Microcaps, DMX Asset Management. If you are looking for a micro-cap or a small-cap fund manager, please do check out the DMX Asset Management website for all relevant the guides and application forms. Compliance and disclaimer slide. Finally, who's joining us for the first time? The companies we normally have presenting on here are capped under 300 million in revenue and the cash -- and approaching cash flow breakeven or, indeed, would be already profitable. We generally don't have companies from the resources or biotech sector, what I'd like to call industrial micro-caps, which covers everything of the other sectors: financial services, health care, consumer goods, professional services firms. Structure of this morning's webinar, as I said, we've got 2 presenters presenting over the next hour. Each company has got a 30-minute slot, which will roughly break down into a 20-minute preso, 10 minutes of Q&A. If you do have any questions for either of our presenters this morning, please type them in the Q&A box rather than the chat function, and I will put into our presenters at the Q&A session time. Please note the webinar is being recorded and will be posted under the Coffee Microcaps YouTube channel later in the week. You can follow us pretty much on all the socials: Twitter, LinkedIn, YouTube. And I also write a free monthly newsletter that goes on the Substack newsletter platform. First up this morning, we've got a returning presenter [ in the likes of ] Atomo Diagnostics with John Kelly, CEO; and Will Souter, the CFO. And then after we've also got another returning presenter, and 8Common [indiscernible] joined by Executive Chairman, Nic Lim. And without further ado, I'm going to stop sharing my screen and hand over to John and Will, who are patiently waiting in Sydney for us. I can see the Appendix 4C announcement now, John, so you and Will can take it away when you're ready.

John Kelly

executive
#2

Very good. Thank you, Mark, for the introduction.

William Souter

executive
#3

Thanks, Mark. We'll jump straight into the cash and revenue position. So cash receipts from customers during the quarter of in excess of $1 million, which was mostly made up of HIV sales, the collection of HIV sales from the previous quarter and some sales related to OEM during the quarter as well. So that brings our total cash received year-to-date from customers to just under $3 million. Revenue for the period continued to grow. We've had quarter-on-quarter growth. Obviously, last year, there was a lot of COVID revenue that dominated the P&L. And this year, we've been able to, I guess, get back to the focus on HIV and our OEM business. So we've gone roughly $0.5 million revenue in Q1, similar in Q2, $600,000 in Q3. And we're anticipating that growth to continue Q-on-Q into Q4. In terms of the quality of revenue, I think that continues to improve post COVID, with HIV growing across a number of customers and markets. And John will talk a little bit more about that. And obviously, with new products in the pipeline to be delivered in FY '24, we can maximize those channels that we've opened up now across a number of different markets and a number of different geographies. And I think that quality of revenue and recurring revenue, as well as opening up across different markets, gives us an opportunity to have more of a portfolio approach, which improves our overall margin position as we move into '24. At the end of the quarter, we had $8.9 million of cash on hand and remain debt-free. And in terms of our spend, we are maintaining a clear prioritization on activities that are maximizing opportunities for returns on our installed manufacturing asset base and also our intellectual asset portfolio. So what that means is leveraging our existing Galileo and Pascal platforms, in particular. They're already in market and taking those platforms into new markets and to new products. And John will talk some more about that. Obviously, with that, comes a focus on a couple of key areas of spend, business development. So there's been a lot of activity across Australia, U.K., Europe and the U.S. in that regard, both for finished products and for our platforms. And also, obviously, to maintain and grow our portfolio, we need to continue to focus on regulatory activities and quality activities. So that's been the main areas of spend during the period. Very limited spend on capital because, as I say, we have that installed asset base and production facilities ready to leverage. And really, it's been a focus on business development and product pipeline development.

John Kelly

executive
#4

Yes, and I think we've seen just on the financials a reduction in the overall OpEx of the business, about $1 million of OpEx over the last year. And that's been to, I think, run as lean as we can and, as Will said, utilize the existing validated capacity that we have and focus on delivering new product opportunities as well as restructure our go-to-market channel partners to really focus on the emerging consumer health market, where traditional diagnostics companies have not been focused and don't have core expertise. And we'll talk a little bit about some of those channel partners and why we're excited about those. If we go -- initially, the HIV sales test, we're encouraged by the return to HIV within the public health sort of landscape. There was for a number of years, obviously, an overwhelming focus on everything COVID, and that was not only our customers and partners but also public health providers in global health as well as developed countries. And we saw, as a result, a drop of HIV interest over a period. That's now, I think, returned to normal. And we're also very encouraged by the normalization of at-home testing. That's come about from the pandemic, and that's made self-test, particularly for HIV, more of an option now for public health providers. Prior to the pandemic, self-testing was not really -- outside of global health, not really seen by public health as a preferred channel. And now we're seeing in the U.K., in the U.S. and, more recently, with some positive discussions in Australia, public health recognition of self-testing as a channel. And that's really encouraging for us in 2 ways: one, because it diversifies the amount of public health channels that we can push into. But more importantly, it's dealing with countries where we get better margins. So selling, obviously, products in Europe and in Australia generates a significantly better per test revenue and per test margin than selling into global health. And we'll start to see not only, we think, significant step-up in revenues but also better gross margins associated with that. The first step in that restructuring was to move to a more consumer-focused partner in Europe. We announced an initial order with Newfoundland Diagnostics, who have pushed into retail channels through their COVID business, and they're now expanding into a range of other testing applications. And that shows the appetite in the U.K., in particular, for consumer testing, and they announced -- if you check their website, you'll see they announced a deal where they push into Tescos over 3,000 stores. They put a sizable order in for our HIV self-test, which we're yet to see in the revenue numbers. We expect to see that come through in the coming quarters. And that's not only in the U.K. but Germany and a number of German-speaking markets as well, and they've got solid demand there. And I think that demand will only grow, not only for HIV but for other applications, and we're very mindful of the ability for Atomo to bring quite cost effectively now other applications onto the platform. We have the regulatory approvals. We have the channel partners with access into retail. We have the validated facility in South Africa, where we can make finished products quite cost effectively. And that was done to support global health, which is why we had to really focus on low cost of goods. But that now means that pushing into markets like Germany, the U.K. and Australia, New Zealand and others, we get a healthy margin, and we expect to see our margins improve as we do that. Outside of the HIV business, we are looking to bring a pregnancy blood test to market. That's a very exciting opportunity for us. We submitted to TGA that dossier a number of weeks back. That's based off a dossier that's already been approved in Europe. The product CE-marked and sold in a number of countries by NG Biotech, and they're seeing solid growth in their French business, and we're then reporting that through as new OEM business through NG Biotech as they build up their business in Europe. We went to APP '23 up in the Gold Coast, the largest pharmacy expo in the Southern Hemisphere. During the quarter, we were very, very encouraged by the interest from pharmacy chains and independent pharmacists. The blood-based pregnancy test that we're looking to commercialize here has 2 very significant benefits over urine rapid tests: that they are, one, better early detection. HCG levels in blood build up quicker than they do in urine, which gives blood-based test an earlier detection window and better reliability in that first week of pregnancy. And secondly, blood could be used at any time. So if you go into a pharmacy and buy a pregnancy test at lunch time, you're advised that you cannot use it until the following morning with first flow. Most women who are keen to understand their pregnancy status don't want to wait an extra day, and using a blood test enables them to test immediately. Those 2 benefits are considered by the pharmacists that sell pregnancy tests to be material product advantages. And add to that, the ease of use on the Atomo platform, we're very confident that, that will be a sizable product opportunity for us in Australia. And off the back of approval by TGA, we'll be looking to register in New Zealand, and we've already had solid demand from a number of Asian markets as well. So that's an interesting opportunity for us and one that we're looking to prioritize with revenues coming online, we hope, early in the FY '24 period. We've also worked with a specialist consultant in the U.S. to put together a pre-IDE submission package for FDA. We did secure the rights for North America with NG Biotech in that restructure, and we'll be looking to move forward with an engagement with the FDA to finalize that plan with NG Biotech later this year. So we see pregnancy being not only the next finished Atomo product to market but a very sizable one that's playing into an established market, and we're coming into that market with a very defined value proposition for the user, which we think is valuable. And certainly, the feedback from pharmacists would suggest that, that is a product of potential scale and opportunity. Beyond that, we've had from our channel partner discussions in the U.K. as well as feedback from APP '23, a solid list of next products for us to prioritize on the platform, and we'll be looking to announce, in the coming weeks, the product behind pregnancy. We're already well advanced on putting together that dossier, and we'll be looking to complete some equivalency study testing in the next month or 2 and then submit later in the year for regulatory approval in both Australia and Europe. And we would expect that product to be approved and in market by the end of calendar year F -- sorry, financial year FY '24. So we'll not only be seeing a buildup of HIV revenues over the year but also the introduction of pregnancy test and other tests through this financial year. And that will, we believe, show ongoing quarter-on-quarter growth. And it's important to note that, that doesn't require a lot of additional investment from Atomo. We have the platform. We have the validated manufacturing. We have the certified facility, and we now have the channel partners waiting for product. And I think that allows us to bring a number of products to market in the next 12 to 18 months with a very modest investment from the business now to get those products to market. We also announced in the period the granting of a number of, we believe, valuable patents in key health care markets, primarily U.S. and China. The IP that underpins our technology is fundamental to the value of the business and the ability for Atomo to become a market leader in consumer testing. We have unique usability that the regulators recognize that consumers really value, not only in terms of the ease of use but also the reliability. That's now been proven in a number of independent studies, and those studies are showing that our device gets regulatory approvals in markets where bits-and-box formats struggle. This IP now being granted off the back of a number of first-line patents gives us a defendable proprietary position that allows us to generate a unique position in the market that we can get a premium for as well as obviously a list of OEM customers interested in accessing that platform. Very encouraged to see our existing OEM customers back ordering product. We did have a hiatus on our OEM business through the COVID pandemic when all of our partners and pipeline partners were focused on COVID solutions. Now that COVID has essentially fallen away from the diagnostic market as a priority product, we're seeing NG Biotech reordering at a rate above the orders we were seeing before the pandemic, and they're very bullish about the opportunities for further orders. We're seeing a new pipeline of opportunities coming through our -- based on discussions in the U.S. So that OEM business, I think, albeit been behind schedule because of COVID, is continuing to grow. And again, we have that validated capacity online that is ready to fulfill that demand. So we don't need to really spend any more CapEx to get there. So where that leads us moving into the final quarter, I think, is recognizing that the COVID revenues that we saw, like a lot of companies, has fallen away. We have restructured the channel partner arrangements that we have to move away from diagnostic company partners to consumer health companies, both retail and online. That's where the growth is in self-test markets. That's where our technologies and products add the most value, and that's where we have a defendable patent position that we can leverage off. We're starting to see now interest from companies like Newfoundland and others for accessing our HIV product. They've already put a short list of other opportunities on the table. We have had similar lists provided by local pharmacy partners here at the conference. So I think we're not looking to execute on that, bring pregnancy to market and a number of tests behind that, and we have the capacity now to supply into that, and we're ready to start to grow beyond COVID.

William Souter

executive
#5

I think just to emphasize that point. Because it's something we've been talking about for some time but we're really starting to see it in practice now, I think the Newfoundland order is the first really, really good tangible example of that shift. Conversations we were having previously with customers, as John said, we're diagnostic customers, and they were trying to figure out how to get out of the lab and how to get into the hands of the consumers. These potential customers and existing customers like Newfoundland are coming out of it from the other direction. They're coming out of it from the consumer's direction. They're coming out of it from an FMCG kind of background. And they're coming out of it from a go-to-market and partner with Tescos and Coles and Boots and so on. And that is a totally different approach and one that fits tremendously well with what Atomo is offering. So I think that shift in the landscape that's being brought about by COVID, those guys opened up, all those channels through COVID is now really starting to play out in practice. And we think that's just the first example of how we're going to be able to leverage that shift. We leverage that, I guess, different approach to the market that these guys take as compared with the traditional diagnostics company. So that's really, really encouraging and gives us, I think, an opportunity to generate that really quality revenue that we've been talking about, recurring revenue into bigger markets, different markets with higher margins and also a diversification of the product portfolio. If we find ourselves in a position where we've got U.K., Europe, we've got Australia, we've got North America opened up and it's all underpinned by global health business and OEM, then that's what we're pushing towards, and that's what we're targeting. And I think we're just starting to see the real first tangible steps of that through the last quarter.

John Kelly

executive
#6

Yes. And I think while we wait for that revenue to build up on those products to come to market, we're mindful of the cash-on-hand position that we have. We've worked really hard to pull OpEx cost out of the business, about $1 million over the year. And we'll continue to run as lean as we can. Our headcount has contracted a little bit as we try to do more with what we've got. And that's to ensure that we've got the capital on hand to deliver these new products to market and start to deliver a range of products into these consumer health channel partnerships that we're now looking to firm up and scale.

William Souter

executive
#7

Yes, we've had some questions about that cost base and what does that look like in terms of the executive pay, the overall cost base of the business. And I think the point to emphasize is there's a line that needs to be taken during a period like this in the market, which is to be careful with your capital and be sensible with it, but also to continue to invest. And that's what we've been doing. And in order to do that, there is a core cost base to any business and a poor cost base to any ASX-listed business that needs to be sustained. So I think we've been very, very careful and very judicious with our capital. But as John said, every expenditure decision that we're making, we're thinking about how that plays into the business' overall strategy and how it plays into current market conditions. And the good thing is that we've used shareholders' funds from the IPO to build out our production capacity so that we are now in a position to leverage that. And really now, it's about spending on that core business development, the core regulatory and quality activities and the core -- the quality, I guess, team support for all that activity. So that means having engineers that can onboard products. It means having a team that can deal with regulators in Australia and WHO in the U.S. It means having individuals in our different markets that can talk to customers. And that's really the core of the business that we've got in place right now. And I think that's what's required to deliver on the growth that we're talking about.

John Kelly

executive
#8

Yes. So Mark, happy to take some questions from anyone that wants to put them.

Mark Tobin

attendee
#9

Thank, John. Thanks, Will. I mean we had one question there, as you say, on I guess profitability in executive pay, but I think you guys have, in your remarks there, have kind of covered it off. I just wanted to delve a bit deeper into the TGA approval for the pregnancy test in terms of what is the kind of a time line of steps that happens. Let's say, TGA email back tomorrow, or you get some notification back tomorrow that's approved. What are the steps that then has to follow so that if somebody goes to Chemist Warehouse, your product is going to be on the shelf there beside a traditional Clearblue one, so that they can actually have the option to buy it and kind of roughly how long that kind of process would take before we kind of really start seeing stocking orders or first orders coming through and, obviously, revenue is coming through from it? I just want to kind of get a bit of a deeper sense of how that would go.

John Kelly

executive
#10

Yes. No, that's a great question. So I mean, obviously, the largest variable there is how quickly the TGA responses back and how much time then is required to close that process. Assuming that, that is smooth, we would be hopeful of initial sales potentially in that first quarter of FY '24. Certainly, off the back of that '23, we're talking to distribution channel partners in Australia and New Zealand. We've also had inbound inquiries from a number of markets in Asia, which, we believe, we can get Fast Track approval once we have the TGA approval. The time to get product in country pretty quick because NG is already making their version on an ongoing regular basis, so swapping out the branding and packing to the Atomo versions already sort of set up. So once we get approval, we could have a product in country within a matter of weeks. We're talking to channel partners in advance of the approval. The idea is that we have those agreements, either executed prior to approval or ready to go with approval, maybe being a sort of requirement to execute on the final data but having that partner lined up which means then that the go-to-market time on the other side is relatively prompt. So we certainly would be looking and hoping to be selling product in Australia this side of Christmas, potentially not that far into the new FY.

William Souter

executive
#11

And I guess just to add, we're already selling HIV tests into pharmacies. So we have a network of pharmacies that are already Atomo customers. So we'll be able to go to them. Obviously, that will be our first order of call and ones we can get into quite quickly. And then secondly, we announced that we're selling through API as well. So we would expect to be able to put some stock through them reasonably quickly as well. So as John said, it's about getting through the TGA, getting the product in country. And once that happens, then we'll be up and running, and we'll be able to move fairly quickly to at least hit that first batch of existing customers and expand that out from there.

Mark Tobin

attendee
#12

And then just an extension on that. The kind of age and expansion as the -- let's say, the second order of that, can you directly leverage the TGA approval or the CE mark approval in Asia? Or is there like another in-country regulatory approval that needs to -- process that needs to happen if you were to move it into Asia?

John Kelly

executive
#13

Yes. It depends on the territory, Mark. Normally, the export certificate can, in some countries, facilitate a straightforward registration where you normally need an in-country partner to be sort of the product sponsor to register it. But it doesn't necessarily require any additional clinical evaluation. There are some companies that want to receive a batch of product and do some basic testing to prove efficacy before they'll approve it, but that's normally quite quick. I mean the thing to remember here is that, most territories, a pregnancy test is a Class II. We've obviously been working to a higher standard with HIV being a Class IV. In those types of products, countries normally do want to do some independent evaluation, albeit a sort of summary version, but we don't believe, for pregnancy, that there's an extensive in-country requalification requirement. So we think the time and effort and cost to get follow-on Asian registrations off the back of TGA is pretty quick.

Mark Tobin

attendee
#14

Very great. And in terms of expanding the sales in Europe, is that more about just getting the pharmacy partners on board? Or is it getting different OEMs, channel partners for different markets? Like can NG Biotech expand into other countries for you with their -- so it's just finding the in-country pharmacy partners? Or is it the case of looking for a specific channel partner like [ OGM ], specifically for the Spanish market, and then it's -- they got to find a pharmacy partner for you?

John Kelly

executive
#15

Yes. So within the pregnancy market, NG have access to Europe under the agreement, so they're launched in France, they're launching or have launched very recently in the U.K., they have a distributor in Germany that covers the German-speaking territories, and they're looking to expand outside of those markets, particularly in Eastern Europe over time later in the year, I understand. They've also placed the first order for Brazil, they got Brazilian approval, and we're hoping for a second order for Brazil soon. So they are growing in their markets. And then we decided to divide and conquer. So we took over Australia, ANZ, specific potential opportunities in Asia as well as North America. So I think by spreading our go-to-market resources across both businesses, we're able to get into more countries quicker than we would if we just let NG try and do it all organically. Outside of pregnancy, obviously, we're in discussions with Newfoundland or on opportunities beyond that first order. We're very excited by them having a channel into Tescos. We know that Tescos are interested in a range of different test applications, a number of which are suitable on our platform. So we'll be looking to expand the offering that we bring to Europe. And certainly, the next product that we announced shortly will be not only an Australian-focused submission but also an IVDR submission into Europe for European consumer market that's really growing quite rapidly across a whole range of different applications, not just HIV.

Mark Tobin

attendee
#16

And just one final question, and John, I don't want to keep on the pregnancy one, but it is a larger opportunity he said than the HIV one. Is there an education piece that has to happen for the consumer where they get the benefits? Are they aware of the benefits of the blood-based one versus the urine-based one? Because that kind of Clearblue one, I know I'm going back to it, but it's been in market for so long, and it's kind of -- for a lot of people, it's probably like a default setting for them, and it's how you educate them to say there is actually a better option here, let's say, a cost-competitive price, I'm assuming. Is there an education piece that has to happen that's either funded by you or funded by NG Biotech or training a pharmacy staff or training at the pharmacies themselves so that when somebody is looking for an option, they're guiding them more in your direction rather than a product that's got a long history in market?

John Kelly

executive
#17

Yes, so this is a great question. There's a couple of bits to the answer. I think the first point I'd make is there is an education requirement, but at the same time, people intuitively seem to understand that blood is better than other sample types for diagnostic accuracy. So we've done a few survey focus groups, and we asked the question: "Is a urine sample more accurate than a blood sample for detecting pregnancy?" And not very many people put their hand up for urine. So I think -- and we've had similar things with the Atomo HIV test versus the oral swab test. People don't trust oral fluid or urine the same way they trust blood. And we quite often get feedback, "When I go to the doctor, he takes blood for test. He doesn't use urine or swab cheek samples." So I think people intuitively know that blood is the most reliable sample type for a lot of these types of tests. That said, you're right, blood is not a typical pregnancy test sample type, and there needs to be, obviously, an education program at the pharmacy. So that when people come in asking for pregnancy tests, people know that the blood test first is available and be that it's potentially more accurate if you think you're just pregnant. Or if you want to get a result immediately, pharmacists do know and have already been told that urine tests are more accurate first flow, which means that if you go in and buy one at lunch time, you really shouldn't use it. And we actually got told the reason that pregnancy tests are sold in packets of 2 quite often is because someone will buy it on their lunch break, take the test and, if it's negative, retake the test the following morning because they've been told that the afternoon test isn't as accurate. With our device, that is, you only need one test, and it's going to be more accurate than either of the urine tests and that early [ fear ]. So I think once that education is out there, the channel, we believe, is [ right ] for disruption. But yes, we need someone that can help us get that message out. And I think a go-to-market partner that has access into the pharmacy network will be really helpful in getting that knowledge out quicker than potentially we could do it organically with 1 or 2 people. So I think we're looking and open to finding a partner that sees that opportunity that can really help us get into pharmacies at scale and get that educational piece quickly quantified. But once you do hear that, people accept it and understand it and it seems intuitive that blood is more accurate, and that's really encouraging that people aren't questioning why could -- how could it be a week earlier, people are saying, "Yes, I get that."

William Souter

executive
#18

We've also got that infrastructure in place to support online training and do it sort of reasonably efficiently, Mark, because we needed to do that for the HIV self-tests as well. So there's sort of a pathway there that we can follow to a greater or lesser extent. I think as John says, with pregnancy, it's been easier for people to get their head around quite quickly, whereas there were no HIV self-tests in the market when we first came to the market here in Australia. So we were starting from scratch there. [ The advancement ] has taken that up pretty enthusiastically over the last 9 months since we got the TGA approval to approach pharmacies. So you would think pregnancy would be similar, if not easier.

John Kelly

executive
#19

Yes. And I think you hit an important point. HIV is more of a niche market. We have a monopoly here in terms of being the only product to market, but it is a limited market size. I think the pregnancy market, obviously significantly larger, several million tests each year in Australia. We think there's significant growth opportunities in that channel.

Mark Tobin

attendee
#20

Okay. Guys, we'll have to leave it there because we've gone slightly over time, and I do know our next presenter, Nic Lim is -- from 8Common, is waiting very, very patiently for us on the slide here. So thanks, John. Thanks, Will. And Nic, if you want to start sharing your presentation, I'll let you know when I can see you coming through on screen.

John Kelly

executive
#21

Thanks, guys.

William Souter

executive
#22

Thanks, Mark.

Kah Wui Lim

attendee
#23

Thanks, Mark.

Mark Tobin

attendee
#24

Good morning, Nic. It's coming up now. Yes, I can see the cover slide presentation now. Nic, you can take it away.

Kah Wui Lim

attendee
#25

Okay, thanks, everyone. Good morning. 8Common, I missed it about 2014 August, so it's been an interesting journey for us. We found it very rewarding. Eventually, over the years, we're focused on being a fintech business doing financial transaction management, we do expense management for -- and we've also started a payments business in [ 5 years ]. And we are absolutely focused on [indiscernible] government and very large corporate. And in the last 3 to 5 years, we have built business in being focused on either being a leading player in what we do, which is in the expense management space. Our largest competitor is SAP Concur, and we have been able to make our mark in the business. Very diligently, we build ourselves to ensure that we are best in class, very focused, very functional how we build this business. In very simple terms, what Expense8 does is we help process primarily the credit card transactions of our clients. So when an employee at Woolworths or [indiscernible] in New South Wales or [indiscernible] for credit card for a transaction, being an Uber ride or a plane ticket or hotel stay, that transaction comes into our system within 24 hours. And then we have processing that transaction into the financial accounting systems of the organizations. And for that, we charge them a fixed fee, which is [indiscernible] for transactions. And of course, it pays a baseline fee on a monthly basis as well. So that business when we first [indiscernible] was brining about [ 30,000 in a year -- 8,000 a month ] in revenue [indiscernible]. We've grown at about 10x now. And we've also grown the user base very significantly. For the CardHero business, we started this business about 1.5 years ago at launch. About 2 years -- a year before that, we received our [indiscernible]. And what the card does is leveraging the [ gain ] of that volume. We issue a Mastercard that allows the NDIS participants to receive their funds on card [ we provide ]. So once again, it's very focused. But here -- and instead of being in the business that is quite mature, we went into a pioneering position. We developed this product when we realized we would like it [ up there as ] really a [ client and partner ] [indiscernible] in this space and the size of it looks very large [indiscernible] size of [indiscernible]. So we went with that. I'll talk more about it further on. But essentially, we, over the past 1.5 year, had a very strong product. We see a lot of recognition on large organizations with [ its first fund ] on or behalf of government or in that space, and our costs were a bit [indiscernible]. I'll just step through our financial highlights. In the last quarter, we did [ $1.5 million ] in revenue. I think the key highlight for us is that we are really in this transition to [ funding ] operating cash flow positive. The business has hit a point where the -- there is that maturity of the recurring business but also because of the soft order book we have in our mandate. We are just seeing very strong take-up in terms of our products and our offerings. So I'll just step through these numbers here. That 39% growth PCP in terms of revenue just as a reference point, we've actually surpassed last year's revenue of $4.5 million, so we are at $4.6 million as of the first 3 quarters of the year. Year-to-date, our value of transaction [ or type of ] with expense is at a run rate of about $1 billion for the [indiscernible]. So every market [indiscernible]. Next is the TCV for the year, we signed up $5.5 million of yields. And in combination, that TCV is -- $5.5 million is greater than the combined FY '21 and '22. As a reference, we got [indiscernible] that we see was 1 unit out July, August in 2021. So fast forward about 20 months, in 20 months, we have really found our momentum in how we engage to prepare government agencies, primarily as seen in [ WFE Services Australia ], and we have a good collaborative relationship or we started to build a good collaborative relationship with [ Services Australia ] to ensure that we support them, and they also help promote us as an [ off-grade ] within [indiscernible]. I'll talk more -- in more detail about that [ within ] the slides [ moving forward ]. We're sticking on with the numbers. Obviously, when we invest in a software SaaS business by the service business, we are mostly interested in what the SaaS revenue looks like because it is highly recurring on revenue. And we'll put a nice [ 85% ] year-on-year increase in SaaS revenue. So we're closing on about [ $900,000 ], about [ $300,000 ] on average per month on [indiscernible]. And historically, the Q3 is our [indiscernible] because our business is governed by the most number of working days in the business. When you look at most number of working days in the business, it is the December, January, February [ usage ] quarter, which is what we'd be during the January-March quarter. It [ will be ] 1 month in [ a year ]. We'll still reap this number of working days, and even then, we're still ahead of the [indiscernible]. Touching on to the $47 [ WRP ], ARPU is significantly higher than our average ARPU. So [indiscernible] is being used. Essentially, the fullest set of our offerings, they're used in most [indiscernible] of our product suite. So they pay a higher fee. They get a lot more value out of it as compared to, let's say, Woolworths or [indiscernible] government. These are the [indiscernible] products [indiscernible]. Trailing 12 months revenue, which is a good sense of where we've been in at, where we're at, we're moving, we have very strong revenue growth for this period here. We are [ $6.2 million ]. Hedge balance is [ $1.7 million ] as we only [indiscernible] for us as the [indiscernible]. With cash revenue, we obviously had a bump in around FY late 2020, FY '21 period due to COVID. I think the recovery that is in tandem with a lot of things around travel and [ resumption of ] the world's business activity -- business activity. Our business is predicated on that. And of course, we've also added a lot of new customers as well. So we've seen a healthy increase in movement in the ARPU, [ and the eventual point in ] the [ WRP ] mandate will significantly grow the FY '24 number, and that's also going to be the one that's the basis for getting us to cash positive. We give a picture of it here [indiscernible] not only is the ARPU higher at around [ $47 ] mark as opposed to average [indiscernible] [ $5.5 million ] that we have won in the last financial year. We've rolled out a lot of new clients, but there's a lot more that comes through. And in this current quarter that we're in now, which is quarter 4, we are also doing a lot of go-lives and see a lot of new users [ from all places ]. We had a decrease. It was a little bit disappointing for us. We lost the [indiscernible] plans for New South Wales. There's very high volume, with a net decrease in monthly revenues about 20,000. It didn't affect the numbers that much in our general base because it was offset by the nice onboarding over the quarter, right? Something for us to be cognizant of. We have historically had a very low churn rate. Are we alarmed by it? We're not alarmed by it. It was disappointing to lose it. We understand the process that led to it. What we saw wasn't about our product or offering, et cetera. That is the nature of how some organization is going to organize itself. We still -- we want to think that it's one of those [ highs ] they're going to come see, I think, as in a lot different changes. Interestingly, New South Wales is [indiscernible] where our mandate is probably covering about 80% of the total client base and user base [indiscernible]. We just had a renewal from [indiscernible] as well, which is our -- the largest user base. So we're going to launch it and, of course, keep what happened seriously. So nonetheless, we know that we have an engaged model with our clients plus the existing and the new ones. And we've done our reflection. We're also going to look forward. In terms of ARPU and specifically [ 46 ] [indiscernible] is trending to where we think it will rest. Probably, it will rest at [ the $50-odd ] mark. That's what we expect. We continue to see that [indiscernible] numbers. I think a blended ARPU after 2012 is definitely [indiscernible]. A bit of a -- in a sense, those who are less familiar with Australian government ERP mandate, essentially [indiscernible] government entities and the number on these changes is important for us [indiscernible] mandate [indiscernible]. So out of the [ 90 ] mandated companies [indiscernible], 28 are currently existing or [indiscernible]. And we generally charge, in most cases, average [indiscernible] assess our readiness and, as for the organization, to take on both our mandates for [ WRE ]. And that's in engagement with -- generally about $40,000 per engagement depending on the size in a number of agencies. Our implementation fee on a [ standalone ] basis [indiscernible]. And really, what you see is like implementing rate and now [indiscernible], which is also with [indiscernible]. We'll see much larger implementation fees to go up to [ $400,000 ]. It's because there's a lot of change management involved. So we have -- and the [ major ] are change management capabilities as part of the process. And when that happens, it reprices to [indiscernible] IT providers or experts in -- I think to deliver change management. The number of users we anticipate. So right now, we've seen [indiscernible] thousand live users [indiscernible]. And the maximum number is like 161 as a [indiscernible] in a daily basis. But we expect the minimum to be 110. So the delta we're looking at is 110 [indiscernible] that we have. We have ways to grow, so which we [indiscernible], and you can calculate your -- multiply it by [ 47 ] ARPU. You'll get -- we're very clearly sure that it is a very sizeable [ business government ], and we're well on our way to realizing this [ soft revenue ]. So where are we on this order book? As you can see here on this chart here, it's about 23,000 live users. Let's start on the left. So there's 75,000 users within department, whom we have not had a formal engagement just we can say so. So whilst we have been exposed to these potential [ kinds ] and departmental entities, they have not indicated to us and said, "Hey, you need to be [ at pay 0 ], and we need to find a slot for you guys, I mean, to engage with us and do this pay." So that's 75,000. 36,000 have either paid for us to complete -- to do the [ pay 0 ]. If I don't book it next time [indiscernible], but they haven't [ cited ] the agreement to be onboarded, or they are planning their schedules in terms of the logic ERP. We're trying to figure out how to sort [indiscernible]. On the onboarding plan with the [indiscernible], there is also a mix there is whereby there are some who already signed and begun onboarding process, implementation, et cetera. There's some who have indicated that they want to but still [indiscernible]. Also, they've [indiscernible], which is [indiscernible]. So we have signed and filed [indiscernible]. We had to find a way to give a sense for ourselves internally for the investments as well in the sense of where things sit will now be the best way that we [indiscernible]. Basically, agencies recently that have been signed that have come on board. So that kind of affair is actually within defense. They're quite independent [indiscernible] for us. Actually, signed on this as well [indiscernible] as a fairly new department finance and 6 other departments consumed the shared services from offering and finance and also human services. I'll talk to CardHero now. Essentially, it's a prepaid card product that helps disburse funds. [indiscernible] is there. It allows you to have real-time capabilities in terms of seeing the transactions coming through a number, helping [ keep ] the merchants as well. But more importantly, what really happened. So in a nutshell, and a long-standing [ pioneer of ours ] [indiscernible], we're going to [ find ] out in about [ 10.5 years ] [indiscernible]. But we would like to be [indiscernible] design a solution for the NDIS funds that come through our system. And we developed a system. We've gone live now. And essentially, what we do is we receive the NDIS funding for NDIS participants who [ recycled up there ] [indiscernible] who are using it. And then the funds that come on to ours, CardHero cards, and they use [indiscernible] as a form of payments. And when this replaces is a historical Westpac card -- ATM card to be used [indiscernible], well, basically [indiscernible]. And the Westpac card is an ATM card that is also issued through carriers to make purchases and transactions on behalf of [indiscernible]. The one that we've done is it allows for far more visibility, preapproval, a lot of [indiscernible], and ultimately, it maximizes the [ hour ] of [ care funds ] carriers because they don't -- they no longer have to do very arduous manual-type reporting for the transactions. So we are starting to see the numbers in [indiscernible] starting to get meaningful. Certainly by -- we expect that by year-end this year, we should be at about [ $0.5 million ] a year ARPU run rate for CardHero. The rollout plan has had some changes. And now we will see a lot of visibility [ in the market ] [indiscernible] when they express [indiscernible]. The interesting thing that's happened is that [indiscernible] expanded the use of our cards. So also, it replaces all their employee cards or their credit cards with [indiscernible], and [indiscernible] implemented our cards for [indiscernible]. I know we've got Q&A. Should we kick that off, Mark?

Mark Tobin

attendee
#26

Yes, we can, unless there's 1 or 2 key points you want to call out on these last few slides, Nic.

Kah Wui Lim

attendee
#27

Yes. I think 3 key points. One is that we've got a -- we're in a very fortunate position where we've got a very strong soft order book mandates such pipeline that were within reason, get us through to get us to cash-positive profitability, et cetera. Two is we certainly don't need a capital raise. There is no requirement for that. We can see over the last quarters, we've really brought down the cash burn [indiscernible] on the other side of that equation [indiscernible]. And finally, we are [ enlisting ] whereby we bought a strong business that is in a leadership position. And we've got a new business in CardHero that we are very confident of is going to keep a [indiscernible]. It's a pioneering product, but it's developed itself, it's well positioned, whereby it's leveraging a very strong brand that we have in our core, in our original business, and I think it's gotten the attention of exactly where we want to be. So good [indiscernible] and basically large [indiscernible].

Mark Tobin

attendee
#28

Okay. We've got a couple of questions, Nic. Let's just tackle these as they've come in. The first one is on the transport for New South Wales contract roll-off. The question is, did they go to a competitor?

Kah Wui Lim

attendee
#29

Yes. They went to SAP Concur.

Mark Tobin

attendee
#30

Okay, the first. And are there much similar low-ARPU accounts that we should be expect rolling off in the near future?

Kah Wui Lim

attendee
#31

We don't see an indication of it with government or even with corporate clients as well. First, expense management, so we've got something that they change very often. When they do, there is generally a formal process, so formal process meaning that it's either going to be a tender, RFP, et cetera, and what the incumbent generally has a sense of what's happening as well. Also what happens with these large mandates is that -- or [ including ] the expense management [ work ]. The roll-off and the [indiscernible] can take quite a while. So we [ didn't have ] quite a [ lot of ] visibility right now. It's just there's nothing else that you can see on the horizon.

Mark Tobin

attendee
#32

Okay. And then the next one is -- well, there's a few parts, so we'll just break it down here. This quarter, capitalized IP development is -- cost is 0. Should we expect this to continue, and so, let's say, take that as the first part?

Kah Wui Lim

attendee
#33

Yes. That pretty much is going to be -- they will -- the build is done, and now it is a lot of [ drilling ] for half year.

Mark Tobin

attendee
#34

Okay. And then are the latest investments in cybersecurity and infrastructure permanent OpEx step-up or more product-related expenses?

Kah Wui Lim

attendee
#35

So there are 2 parts to the question. One is that certainly, there is the elevation of what we spend in terms of security, et cetera, and that's not going to change. That's going to be a need for it. But there are a lot of things which are quite project-based. So on the first part, there's security spend that is cyclical in nature. What I mean is that we will have a requirement for PCI compliance, IRA compliance, et cetera. But then there are other things which are one of strengthening. The good thing is that when we do the infrastructure stuff and as we're scaling up in our size, we're getting some [ entry ] discounts from here as well. We saw the spend, and it will be offset by savings in the future. So should we expect FY -- the OpEx to follow the '23 exit run rate? There is an OpEx which is linked to implementations. So that part goes up and down, but the general baseline OpEx, we see that there will be a slight increase, I think, because we are preparing for a little bit more headcount coming on, just given the sheer number of our clients where we have to run a ratio of number of support versus the clients as well [indiscernible].

Mark Tobin

attendee
#36

Okay. And then live users and the GovERP program have only increased by 2,000 over the last 6 months. Is there a bottleneck stopping the onboarding or transitioning of live users?

Kah Wui Lim

attendee
#37

Yes. So generally, organizations like to go on live users in consideration on half year and full year accounting periods. That's the preference. So they like to go sometimes just before June 30 or just after. And then just before December or just after January. There's a preference there. So we are going to see -- previously, we were coming on for -- in June 30. But there will also be some of that, that rolls to the next period. That's just how it's set up because we are [ also ] linked as a product to the ERP accounting system.

Mark Tobin

attendee
#38

And then just one for me. You talked about the government contracts, especially they like to take all of the options that kind of full stack. Do they normally take that from day 1? Or is it something they kind of like build up over time? So all the deals you've done, you called it out in your presentation, total contracts signed this year is more than '21 and, I think, '22 combined. But when these people go live, are they going live with taking all the options available? Or are they just kind of taking the bare basics and you would expect them to add-on extra modules that are paid for different features, 12, 24 months from the time they go live?

Kah Wui Lim

attendee
#39

Yes. So generally, they will take on everything at once. The ones we do the incremental stuff are the existing clients. We then have to do the change management to bring on incremental stuff. Those who are new [indiscernible] everything on because that is the -- is either mandated or they kind of [indiscernible]. So when you do that, they kind of get and [indiscernible]. The interesting thing when you sell to government is it's unlike corporate. In corporate, it's one of [ the other ] organization. We don't talk to each other about our best practices and what they do. Then in governments, they are actually our biggest ambassadors still demonstrated to all the other departments that they speak to all they have an engagement with. So -- and people want to see -- people want what someone else wants, especially when it works, and it comes through a something that works well, so...

Mark Tobin

attendee
#40

Okay. Speaking of marketing, just let's tackle, this is our last question. The government have [ Deloitte ] as an implementation partner. Does this include like marketing, the expense at offering to their client network?

Kah Wui Lim

attendee
#41

Yes. So we've -- yes -- we -- it's not a very long engagement with [ Deloitte ]. We've spoken to them about maybe 8 months. And as they came to us, so that's really the way you want to engage with these, and they are bringing us to a much broader market as well. But where they took notice of us is when they really saw how we were consistently winning very, very high-value, high-quality mandates. And they came in, they looked at our product, they liked it, and they have made the investment to train their teams up to be able to then sell and implement our products. So it's very exciting. I don't want to put too much anticipation on what we will do. But in general, we do large consulting firms. They're only going to bring something on if they think that they can monetize and make something out of it soon. We're excited just keeping up.

Mark Tobin

attendee
#42

No problem. Nic, thank you very much for coming back and joining us. It's been a while since we've got an update for you on how things are coming. And yes, look forward to keeping track of the story over the next couple of months. And hopefully, we can get you back in maybe when the full year results come out maybe September time.

Kah Wui Lim

attendee
#43

Yes, I think we look forward to that. It's going to be nice, of course. We did a great quarter. Thank you. Thanks, Mark.

Mark Tobin

attendee
#44

Okay. Thanks, Nick. Thanks, everyone, and I hope everybody has a good rest of their Monday. Thank you.

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