Bank of the Philippine Islands (BPI) Earnings Call Transcript & Summary

July 17, 2020

Philippine Stock Exchange PH Financials Banks earnings 69 min

Earnings Call Speaker Segments

Maria Consuelo Lukban

executive
#1

Okay. Good afternoon, ladies and gentlemen, and welcome to BPI's second quarter earnings call. I'm Chinky Lukban. I'm the Head of our Corporate Strategy and Investor Relations. I am pleased to introduce this afternoon's speakers. With us today is BPI President and Chief Executive Officer, Cezar "Bong" Consing; and our Executive Vice President and Chief Financial Officer, Tere Marcial. We will start with a few words from Mr. Consing on the second quarter results of 2020, and Ms. Marcial will briefly go through the presentation deck that was sent out earlier. Thereafter, we will have a Q&A session. [Operator Instructions] Bong?

Cezar Consing

executive
#2

Thank you, Chinky. Good afternoon, everybody. The first quarter -- the first half, and I prefer to speak of business in the first half, is really one where the core business, especially our core intermediation business, did pretty well, where our trading businesses did very, very well and where our fees and commissions lagged the last year's results. Based on the strong saving businesses and the results therefrom allowed us to increase our provision to what is more than 4x the amount of provisions that we had in the first half of last year. And we're asking ourselves, is this the right level? Could we do more? And that is something we are assessing now. This is pretty much like the calm before the storm. We're expecting a super typhoon. We wonder whether it will hit us head-on or whether it will be less damaging than we initially feared. Nevertheless, we want to get ahead of it, and so you saw the provisioning we took. So that in a nutshell is our first half results. Again, strong core intermediation income, strong trading results, weaker fees and commissions, primarily because of the lockdown, and much heftier provisions.

Maria Marcial-Javier

executive
#3

All right. Thank you, Bong. Good afternoon, everyone. I will go through 2 parts of the presentation. First is the macroeconomic overview and then I will proceed with a presentation of our financial and operating highlights for the first semester of 2020. First, on the macroeconomic overview. The Philippine economy contracted by 0.2% in the first quarter of 2020. The last time our GDP shrank was as far back as 22 years ago in 1998 during the Asian financial crisis. Another contraction in the second quarter, which is widely expected, will push the country into a technical recession. For the rest of the year, the country's GDP may further deteriorate. Based on our projections, the economy may contract by at least 5% this year. The last time we had this magnitude of contraction was back in 1984, '85. The Philippines jobless rates also hit a high -- a record high of 17.7% as of June, reflecting the adverse effects of the COVID-19 induced economic shutdown on the Philippine labor market. With both supply bottlenecks and slump in demand, imports continue to decline, which underpins a stronger Philippine peso, and our Philippine gross international reserves hitting a new record high of $93.3 billion in June. This is 8.4 months' worth of imports and 7.3x short-term external debt. Next slide, please. With benign inflation environment, the BSP aggressively implemented measures to increase domestic liquidity, bringing M3 growth year-on-year to 16.6% in May. Among these monetary policy measures were a series of policy rate cuts from 4% at the beginning of this year to 2.25% currently, including the recent surprise 50 basis point rate cut. We saw a cut in RRR, reserve requirement ratio, from 14% to 12%, and the BSP actively purchasing government securities in the secondary market. Inflation print was as low as 2.1% in May, picking up to 2.5% in June. And our outlook for full year inflation is about 2.3%. Domestic interest rates went -- declined across the entire quarter, down by an average of 150 basis points year-to-date. Meanwhile, the national government has implemented various fiscal measures to support the Philippine economy. So far, the government's fiscal response, including indirect measures, is less than 10% of the country's GDP. As to the country's budget deficit, the government expects this to expand from 3% to 8% of GDP by the end of this year. As a result, the country's government debt to GDP ratio will most likely increase from 40% to 50%, but still a fairly comfortable position looking at the country's overall credit metrics. As to banking industry updates. Looking at the latest banking industry statistics, we are seeing early signs of a slowdown, with customer loan growth softening to 8.5% in May, this is for the industry, from 9.4% at the end of 2019. This reflects the impact of COVID-19 to the economy, particularly on the spending and investment decisions across both households and firms. Moving on to our financial and operating highlights for the second quarter of 2020. As we operate in the macroeconomic environment, as I have described briefly, the bank's second quarter performance can be summarized in 5 key points. First, revenue. We're seeing higher net interest income and higher net interest margin from lower funding costs, strong securities trading income. Asset quality and provisions, we are seeing higher credit costs due to higher expected credit losses. However, so far, we benign NPLs given the regulatory relief measures of the government to cushion the impact of the pandemic. Third, on earnings quality and cost discipline, we are showing strong preprovision operating profit and lower cost-to-income ratio. Fourth, on capital position and liquidity, we continue to maintain comfortable loss absorption buffer, and at the same time, we saw record high liquidity ratios. And lastly, the rebalancing of traditional and digital channels. The observed acceleration in digital adoption of our customer base, coupled with operational limitations brought about by the lockdown, strengthened our view to continue to rationalize our branch network. Moving on to profitability. Our net income for the second quarter reached PHP 5.29 billion, bringing our first semester net income to PHP 11.68 billion. This is down 15% compared to the first semester of 2019. For the first half of 2020, total revenues increased by 14.8% to PHP 52.69 billion. Net interest income grew by 12.5%, reaching PHP 36.4 billion, on 5.9% increase in our average asset base, supported by an 18 basis point expansion in our net interest margin to 3.55%. Noninterest income was PHP 16.29 billion, an increase of 20% versus 2019, primarily from higher securities trading gains. First semester pre-provision operating profit was up 32% year-on-year. Higher earnings allowed us to accelerate provisioning in Q2, sustaining the bank's reserves buildup since Q1 2020. First half provisions reached PHP 15.01 billion. Operating expenses for the first semester 2020 totaled PHP 24.19 billion, slightly down by 0.3% from the previous year, on lower expenses related to premises, technology, and marketing and product-related expenses. Comprehensive income was down 14.5%, mirroring the trend in net income. Moving on to revenue mix. On a quarter-on-quarter basis, we see asset yields have already shown a decline following the recent policy rate cuts. This brings first semester asset yields to an average of 4.93%, down 33 basis points year-on-year. Cost of funds also continued to trend lower, in line with the fall in interest rates and relatively strong CASA growth, thus improving cost of funds to 1.56%, down 56 basis points year-on-year. Year-to-date, net interest margin is higher by 18 basis points on lower cost of funds. Moving on to noninterest income. Total noninterest income increased by 20.3%. This is boosted by higher securities trading gains of PHP 4.7 billion in the second quarter, bringing first half trading income -- securities trading income to PHP 6.8 billion. Meanwhile, first semester FX income was flat year-on-year, as the higher corporate and retail flows were offset by weaker remittance volumes. Third, fee income for the first semester from our Asset Management and Trust business, Investment Banking business and Digital Payments registered a strong growth year-on-year. That's 14%, 61% and 307%, respectively. However, total income for the first semester was down by 14% year-on-year due to lower transaction volumes and fee waivers since the ECQ. And these are from our wireless businesses, including credit cards, branch service fees, retail loan fees, ATM fees and securities brokerage fees. Moving on to operational efficiency. This pandemic has impressed upon us the importance of continued focus on operational efficiency. During the second quarter lockdown, BAU spending for branches, such as utilities and marketing expenses, were channeled to pandemic-related expenses, such as meal and transportation allowances, implementation of health and sanitation protocols, testing and social distancing measures, which includes [indiscernible] multiple work locations. We have also reduced various discretionary spending related to domestic and international travel, advertising and publicity. We also slowed down on branch-related projects and the similar expenses, as further branch rationalization becomes more compelling given present market conditions. Total OpEx for the first semester reached PHP 24.2 billion, slightly lower by 0.3% year-on-year. Cost-to-income ratio improved sequentially to 42.5% from 49.6% in Q1 and well below the 52.8% cost-to-income ratio registered in Q2 of 2019. Early investment in technology has enabled the bank to pursue its digital transformation, while maintaining moderate expansion in our branch footprint. This pandemic has further accelerated digital adoption. During the ECQ, the number of digital transactions peaked at 90% of total transactions and before settling to 81% as of June 2020 as the economy -- as the quarantine measures continued to ease up. Also, digital channel registration has been growing steadily since the beginning of the year, with as much as 85,900 new enrollments for the month of June. This has grown at a compounded rate of 23% monthly since the beginning of the year. Moving on to balance sheet. Our net loans grew by 6.7% and deposits up by 6.3%. Both to be discussed in the next -- I'll discuss it in further detail in the next couple of slides. We show also that securities was lower year-on-year as we took profits on our securities position, allowing us to generate significant trading income. Year-on-year, loan-to-deposit ratio level was maintained at about 81%, and we are seeing higher CET 1 and CAR. Thus, our loss absorption buffer further improved. Next slide, please. Our loan levels and year-on-year loan exhibited declining quarterly trend in line with the industry. However, the bank continues to maintain its market share. That said, this year's focus is on asset quality and net interest margin accretive loans rather than aggressive loan volume. Despite our loan mix being 73%, 23% in favor of corporate loans, there is no change in the strategic direction of the bank in pursuing our high-margin businesses of SME and consumer, but understandably, the growth trajectory of our consumer and SME business will slow given the significant impact of COVID-19 on these segments. Next slide, please. Next slide. On funding and liquidity. Our total deposits grew modestly at 6.3% year-on-year. Among the customer segments, retail deposits, in particular, were up almost 11% year-on-year, with notable growth in our personal segment as well as overseas Filipino segment. Our CASA ratio was higher at 11.8% year-on-year, as BPI is a beneficiary of flight to quality during this pandemic. Net clearing wins were noted during the ECQ. Similar to our loan portfolio at almost 90% peso-denominated deposits, there is no exposure to currency volatility. Our LCR and NSFR were -- are well above regulatory requirements and are now at record highs. Total customer deposits, which account for almost 90% of our total funding. And despite this pandemic, BPI continued to be present in the capital markets, having issued 3x peso bond, contributing to our overall level of liquidity. Moving on to asset quality. We still see benign NPL levels and NPL ratio given the regulatory relief measures. Q2 2020 NPL ratio was at 1.83%. However, moving forward, we expect that NPLs would be higher as we assume the borrowers who may have available payment relief measures will have difficulty servicing debt and some of them might show NPL formation in the coming months. Reflecting the bank's aggressive provisioning stance, our NPL cover increased to 141% in June 2020 compared to 97.5% as of June 2019. And from pre-COVID credit cost level of about 40 to 50 basis points, our first half credit cost is tracking 200 basis points. On capital and earnings. This will show that we created capital at the end of June 2020, as we increased our qualifying capital coming from reasonably good profits, net of dividends that we declared in the first semester, combined with slightly lower risk-weighted assets relative to the end of 2019 in the first quarter of 2020. Total equity amounted to PHP 278.8 billion, with an indicative core equity Tier 1 ratio of 15.63% and capital adequacy ratio of 16.52%, both well above regulatory requirements. Profits are driven by aggressive provisioning stance taken by the bank, bringing down our second quarter ROE to 8.56% and ROA to 1.08%. We declared dividends of PHP 0.90 per share for the first semester of 2020, and this was paid out in June. Going forward, we expect to be able to continue our semestral dividend payout. And as a final point, COVID-19 has also given BPI another venue for stakeholder engagement, particularly on a segment that needs further support during this crisis. We launched the BPI Care bonds to support micro, small and medium enterprises who have been significantly affected by the global pandemic. BPI recognizes that these enterprises prices, which account for a significant percentage of our country's employment, are critical to the growth and recovery of our economy. I will stop there, and we will open the floor to questions.

Maria Consuelo Lukban

executive
#4

Yes. Thanks, Tere. [Operator Instructions] We have a first question from Elizabeth Santiago of Abacus Securities. How much of loan growth was from extension of loan terms and grace period? How much was from new loan releases?

Maria Marcial-Javier

executive
#5

So this is a year-on-year loan growth. Bulk of this came from our Corporate business. Some coming from term loans that we have provided for the top most corporate names. On the other hand, for our consumer business, we actually saw much slower loan releases, particularly in the months of March, April and May. In the middle of May, we saw some recovery in new loan releases coming from our auto as well as our mortgage businesses. But still, these are lower than pre-lockdown levels. The latter part of June is already showing some further pickup in new releases. But again, total loan book for this segment is expected to be down for the rest of the year.

Maria Consuelo Lukban

executive
#6

Okay. Thanks, Tere. Our second question comes from Harsh of JPMorgan. Harsh?

Harsh Modi

analyst
#7

3 questions, all on asset quality. Could you please clarify what is the total cumulative provisions that you are thinking regarding COVID in 2020, '21 combined and the distribution between the 2 years? That's the first. I'll ask a couple after this.

Maria Marcial-Javier

executive
#8

Harsh, thanks for the question. To be honest, our 2021 expected provisions is still very difficult to quantify at this point. We have provided PHP 15 billion for the first half, and we don't think we will stop there. We will continue to build on provisions for the balance of the year, but definitely not as aggressively as we have done in the first half. Now the best indication I could give you with respect to how we will -- if further provision in 2021 is our expectation of NPL formation, which we expect to peak in 2021, possibly in the latter part, and it could spill over to early 2022, if you will look at the NPL number that we have reported, it's 1.83%. It's still very benign. And a large part of that is because of the implementation of the Bayanihan Act. So there are clients who actually -- there's a part where certain names are probably going to have difficulty servicing debt. But there are certain names, on the other hand, that actually just took advantage of the grace period and showed -- they decided to defer payment. Internally, we track what is the NPL ratio assuming all who took advantage of the grace period were to go in default. And our sense is the 1.83% should be closer to 2% or maybe at much higher than 2%. At the end of the year, we expect NPL to continue to accelerate from the levels today, possibly reaching 4%. Now 2021, based on our models, we are looking at anywhere between 6% to possibly 8% assuming a more adverse economic scenario. And if we look at the worst-case scenario, it could potentially hit 10%. The actual magnitude of real NPL will dictate how we will further provision in 2021.

Cezar Consing

executive
#9

Harsh, to be perfectly frank, when the lockdown started, we thought we would get to PHP 15 billion in provisions by the end of this year. But as the lockdown progressed and as we look at our clients and saw what they were seeing in terms of sales, et cetera, we thought we should increase the pace of our provisioning. That being said, I think I'm comfortable in saying that the second half provisioning will be lower than the first half provisioning. I think PHP 15 billion, if anything, we were looking ahead, I think in the second half, that number will be lower. And then what we will do is we'll see where we are in the fourth quarter, at the end of the fourth quarter, and assess for next year. Tere had made some points about 1.83% NPL ratio. If you took -- if you look at the people that took advantage of the Bayanihan Act, and you simply assumed that everybody who took advantage of the Bayanihan Act went into default, that NPL ratio would be closer to 3%. Okay. And we're tracking that. Now what we also have to be mindful of is infections are going up again in Manila. We have to prepare for a scenario where there is a chance, I hope small, that we will go back into an MECQ environment. If we go back into an MECQ environment, that has also several knock-on effects that we have to prepare for.

Harsh Modi

analyst
#10

Got it. Okay. That's fair. So is it fair to say -- I don't, sorry to put you on a spot, Bong, but that the first quarter number, is that a good indication of a quarterly run rate we should broadly think about, well, next 2 to 4 quarters?

Cezar Consing

executive
#11

I think that's fair. But remember, all of this thing will swing in our provisioning. And we get different senses every single week as we sit down with our clients. But I think that's fair.

Harsh Modi

analyst
#12

Got it. Got it. Okay. Now so -- just so that I get it right. When you say everybody who took advantage of the Bayanihan Act, if you consider it goes from 1.8% to 1.3%, what it tells me is only 1.2% of your borrowers of your loan book equivalent took the advantage of moratorium. Is it that...

Cezar Consing

executive
#13

Harsh, it goes from 1.8% to 3%. But remember, not all amounts due -- fell due during the Bayanihan period, right? The Bayanihan period is a subset of everything, and then not everything fell due during Bayanihan. So if we simply say, "Ah, you took advantage of Bayanihan, we'll not tag you as NPL. So that goes to 3%. So to say that it's only 1.2% of clients is actually inaccurate.

Harsh Modi

analyst
#14

Okay, okay. So then, let's say, if you look at your entire loan book and the proportion of loans which availed of moratorium, what would be that proportion? And then the follow-up would be, what portion -- I know Tere gave a very wide range. But how should we think about relapse into stage 2 and 3 of that entire portion of loans which did avail of some sort of moratorium?

Cezar Consing

executive
#15

Well, I don't have those numbers right now, Harsh. Do you have them, Tere?

Maria Marcial-Javier

executive
#16

Our estimates, Harsh, is, at least on the consumer side, towards the middle of May, we thought that approximately 80% of our clients decided to avail of the moratorium. There was still about 15% to 20% who actually paid. But since the -- no -- the moratorium has expired, we were actually able to resume collection from these consumer loans.

Cezar Consing

executive
#17

Yes. What happens is the moment the moratorium expired, Harsh, we start automatically debiting our clients again. And the amount -- and those -- the successful automatic debit rate is very, very high. It's very, very high, which gives us comfort that we have the right kind of clients.

Harsh Modi

analyst
#18

Right. Any -- sorry, the last question. What is that success rate? Like what proportion of guys who availed of moratorium were -- have again started paying back in last 45-odd days?

Cezar Consing

executive
#19

Well over 90%, in the high 90s.

Maria Consuelo Lukban

executive
#20

Okay. Our next question is from Robert of Citi. I'll read it aloud. His question is, with the post-ECQ grace period over [Audio Gap] expect to apply to the bank for loan restructuring? And what are the key stress sectors, noting that BSP data already shows [ May ] loans past due at 4.88% of loans?

Maria Marcial-Javier

executive
#21

Well, the -- it's hard to give an estimate in terms of the percentage and number of loans that were restructured. I can give you some indications of the segments. Understandably, these are companies that are in, what we call, the COVID-exposed industries, such as food, hotels, restaurants, some auto dealerships, property developers, transport. So we are seeing such discussions happening, but we will have to quantify what percentage of those names will actually be considered as restructured. The BSP has very specific definition as to when a loan is to be recognized as restructured. Among those where we have active discussions on loan payment deferrals, I would say less than half would qualify for the BSP definition of restructuring.

Cezar Consing

executive
#22

Just to add a little color. On the consumer space, our OFW and self-employed clients are the most affected. And obviously, on the corporate space, anybody related to hospitality or tourism are very affected.

Maria Consuelo Lukban

executive
#23

Okay. A follow-up question from Robert. Could you provide updated guidance on credit cost, including going into 2021?

Maria Marcial-Javier

executive
#24

Well, as we have indicated earlier, for the balance of 2020, we will continue to build the provisions, but not anywhere near the PHP 15 billion level that we have within the first semester. In terms of credit cost, I would estimate this to be in the 120 basis point range, probably slightly -- probably even higher. I guess what's important is the actual amount of provisions because credit cost -- translating into the credit cost will depend on the level of our loan book. And just very abruptly, maybe something that is closer to PHP 18 billion, it really will -- it will be decided as we see the coming quarters with respect to how we are seeing the increases in our expected credit losses and after [indiscernible].

Maria Consuelo Lukban

executive
#25

Okay. Thanks, Tere. We have a question from Fredrick of Maybank. Fredrick?

Fredrick De Guzman

analyst
#26

Can you hear me, guys, clearly?

Maria Consuelo Lukban

executive
#27

Yes. Clearly. Go ahead.

Fredrick De Guzman

analyst
#28

I originally have 2 questions, but the first one is related to credit cost, so I won't repeat that anymore. So just my only question is, can you give more color on the effective tax rate in the first half of 2020? It appears that you actually booked a tax benefit in the second quarter. May we know what's the reason of that tax benefit? Is it mostly because of timing issues with the tax authorities with regard to front-loading of the provisioning? And do we expect this to normalize moving forward?

Maria Marcial-Javier

executive
#29

Well, 2 reasons. One, as you mentioned, is related to the tax advantage coming from provisions. And the second is because we registered a significant amount of trading income in the first and second quarters, and most of this trading income are exempt from taxes.

Fredrick De Guzman

analyst
#30

Okay. Maybe just a follow-up question. Just to be clear. You mentioned earlier, Tere, that provisions would probably fall somewhere around the PHP 18 billion level. You're already at PHP 15 billion. So for -- in the BIR's point of view, the provisioning in the second quarter would be booked in the third and fourth quarter. That's why we should expect effective tax rate to normalize back to the 20% level moving forward?

Maria Marcial-Javier

executive
#31

Yes. It should be higher in the second semester.

Maria Consuelo Lukban

executive
#32

Our next question is from Aakash of UBS. Aakash, go ahead.

Aakash Rawat

analyst
#33

Can you hear me all right?

Maria Consuelo Lukban

executive
#34

Yes, we can.

Aakash Rawat

analyst
#35

Okay. Great. My first question is again on restructuring. I just want to understand -- make sure that my understanding is correct. So what you have said is roughly 80% of your mortgage loans were under moratorium. And then after the MECQ ended, 90% of these started paying. So I think what you're saying is 8% or so of the mortgage loans are still in the restructuring categories. Could you share what is this number for corporates and SMEs? Just a [ rough side ] would also be fine.

Maria Marcial-Javier

executive
#36

Aakash, well, as far as we can see from the numbers, there isn't a significant amount that has already gotten into a restructuring classification. And since a greater number of clients actually settled amortizations upon assumption of -- basically, when we went into GCQ, when the Bayanihan Act expired, the NPL formation that we received [Technical Difficulty] and so [Technical Difficulty] because as you count NPL, which is 90 days plus 1, so it's -- as it falls due, we will see that possibly in July, August, September. So the third quarter will be critical in determining whether such those who availed of Bayanihan will actually become NPL. But as to the actual loan amount that's restructured, no significant amounts have fallen into a restructured bucket, at least that's as far as what we have seen in the last 2 months.

Maria Consuelo Lukban

executive
#37

Are you okay, Aakash?

Aakash Rawat

analyst
#38

Yes. Sorry, just a follow-up question on that. So what will be the staging treatment of the restructuring that you do in the coming months? So for example, in the next couple of months, you might restructure some of your corporate or SME loans. What is the stage in treatment? Will they be considered as stage 2? I think you also said that BSP's definition is very different. Could you give us some color on what that definition is? And how is it different from the new accounting rules?

Maria Marcial-Javier

executive
#39

Well, the staging of loans is determined by the -- basically PD and LGDs. And we have seen some migration from stage 1 to 2. And those numbers are already incorporated in the increases in ECL that we have seen year-to-date. If we just look at all loan portfolios, across the different loan portfolios, across different stages, 1, 2 and 3, we recorded approximately 40-plus percent increase in ECL from year-end levels. Having said that, the actual provisions that we have taken is more than that level because we were given basically go signal by our external accountants that given the possible worst-case scenario, it provides additional management overlay to provision more in anticipation of the worst-case scenario. So if you look at ECL increase per se, it increased by less than the actual increase in provisions that we took in the first half of the year.

Cezar Consing

executive
#40

And just to clarify. When we went into this crisis, we went back and we did our ECL models, because it was very clear that our ECLs models needed fine-tuning. So we did it to basically allow for more ECL recognition, if you will. But even after that, we went ahead and took more provisions than the ECL numbers shown.

Aakash Rawat

analyst
#41

Got it. And then the last question I have is on the trading and trading income and costs. So on the trading side, you've had a pretty good momentum in the first half. How should we think about the second half? Can you sustain that kind of trading income momentum? And on costs, again, if I look at the 1Q, it was pretty impressive that your costs fell. When you look at across the categories, it was probably the other costs that really drove this decline in cost quarter-on-quarter. So what exactly went on there? What was in the others category which fell? And can this continue in the coming quarters?

Cezar Consing

executive
#42

I don't think we would plan on being able to replicate our trading gains in the first half of the year. We might get some, but I think the first half was unusual for reasons you well understand. Now in terms of costs, the second quarter cost-to-income ratio was way down. We do think in the third quarter and in the fourth quarter, the cost-to-income ratios might be a bit higher. A lot of it depends on what we actually would put back online. This crisis has had us reschedule a lot of our things we would otherwise be spending on and rethink some of our platforms. But if you want to say in terms of the second half expense base, we're looking at that increasing relative to the first half. Still, we're looking at an expense base that for the full year will be -- won't be higher than all of last year. It will come somewhere around that.

Maria Marcial-Javier

executive
#43

Yes.

Cezar Consing

executive
#44

Is that about right?

Maria Marcial-Javier

executive
#45

Yes. Just to add, Bong. It's really going to be influenced by the denominator effect. Our internal estimates show that our first semester revenue is higher than our second semester revenue. A lot of it is because trading income will not be replicated in the same magnitude in the second half. So by -- even if we maintain our costs in the second half to the same as the first half, cost-to-income ratio will deteriorate just because of the denominator effect.

Maria Consuelo Lukban

executive
#46

We have a question from Melissa of Goldman Sachs. With the acceleration of digital registration and transactions online, what are your thoughts on branch expansion going forward?

Cezar Consing

executive
#47

Well, what I think that COVID has thought us is that the tipping point for digital, this will be brick-and-mortar as we move forward. We thought the tipping point was probably 2 or 3 years away. But it looks like the tipping point is about that. So I suspect we're not alone amongst the banks in looking at our branch network. Today, less than 10% of all our transactions happen in the branch. More than 90% happen in through our digital channels or through ATMs. But in fairness to our branch colleagues, the majority of the value of the transactions still happens in the branch. And the trick is to try to get to a stage where the number and the values kind of equal, but that's going to take a while. So if we're obviously looking at our platform, our brick-and-mortar platform, I don't think we're the only bank thinking about it, and we'll figure this out. But we have the advantage, I think, of probably more digital transactions happening every single day now than any other bank out there, and that gives us a good momentum as we go forward.

Maria Consuelo Lukban

executive
#48

A follow-up question. Can I check if the assumption on which you provided for this credit cost is an NPL of 4%, as you mentioned? And what is the loan loss coverage you should expect the bank to have once NPLs are recognized?

Cezar Consing

executive
#49

Well, a lot of this depends on how long this crisis happens, right? What typically happens in a crisis like this is NPL coverage ratios go in excess of 100%, well in excess, as banks like us take a lot of provisions. And then over time, that comes down. It's hard to say that we're going to try to maintain 100%, because that may not be the most efficient response. So what I think will happen is, early in the crisis, which is now, you'll see banks like us building up our coverage ratios well in excess of 100%. And then when the NPLs hit, you'll see those numbers coming down.

Maria Consuelo Lukban

executive
#50

We have a question from Daphne of RCBC. I would like to ask if there is a set permission for the ABS-CBN exposure.

Cezar Consing

executive
#51

A set provision?

Maria Marcial-Javier

executive
#52

Yes. We have provided a provision for adverse classification of ABS-CBN. We continue to evaluate if this provision is sufficient as we have ongoing discussions with the company for potential credit enhancement.

Maria Consuelo Lukban

executive
#53

Okay. Thank you, Tere. The next question is from Fernand of Bernstein. The bank's net interest margin has held up well despite the rate cuts. What does the bank expect as terminal NIM once the rate cuts are fully transmitted onto the loans assuming no further rate or RRR cuts?

Cezar Consing

executive
#54

Well, one reason the -- our NIMs have held up is because we've taken a lot more in inflow deposits and we've paid down high cost and deposits. So there's a bit of a shift. The name of the game track has been to try to lower and lower our funding costs with every passing month. I think by the end of this year, our NIMs will probably be a little bit higher than they were last year?

Maria Marcial-Javier

executive
#55

Full year 2020.

Cezar Consing

executive
#56

Full year, full year. That's what we are foreseeing.

Maria Marcial-Javier

executive
#57

Just to add to that, Bong. So where we are now, we are seeing a NIM of about 3.55%. But given that rates are expected to continue to be fall, so both on the asset yield as well as funding costs, while there was an accelerated decline in funding costs in the first half, this decline may not be replicated for the balance of the year. In the meantime, loan yields decline is catching up. In the early part of the second quarter, we were able to hold on to these loan yields. But as we ended the second quarter, we had to reprice loans lower. And the trajectory for the balance of the year is for these 2 levels to come down such that many NIMs will close in 2020 at around 3.3%. So that will be our potential exit rate for -- going into 2021.

Maria Consuelo Lukban

executive
#58

Okay. Our next question is from [ Rafa of Regis ]. [ Rafa ], are you on the line?

Unknown Analyst

analyst
#59

Yes. Can you hear me?

Maria Consuelo Lukban

executive
#60

Yes, we can. Go ahead.

Unknown Analyst

analyst
#61

Sorry to belabor the point on the credit cost thing. So your house -- you say that your -- you may not stay at the 100%. How far down are you comfortable going? There was another bank who shall remain nameless, who was soft.

Cezar Consing

executive
#62

I honestly don't know. Historically, we've -- back in the Asian financial crisis, it was -- somewhere between 50% and 60% was the floor. But I'm asking myself right now, at PHP 15 billion for the first semester, is it enough? Are we over-provided? The big difference between now and the Asian financial crisis, if you recall, is there, you had a weakening peso, with a lot of dollar borrowings [ under quite a corporates here], and you had higher interest rates. And what you have now is lower interest rates and a peso that is actually stable. And so you can imagine, getting into a nimble situation where there's no real growth, but the pain is muted, okay? And so that's what we're trying to figure out. And I wish I knew the answer. But my sense right now is to take more than we think we need just in case the situation gets really bad.

Unknown Analyst

analyst
#63

Just a quick follow-up though. I mean, I think I mean you mentioned in one of our previous calls that you'd be potentially taking advantage of the AMC or if whatever they want to call it, loan gets passed. Is this something you still be looking to do?

Cezar Consing

executive
#64

[ Rafa ] we're prepared to take advantage of the FIST. What's going to be important is to be one of the first banks that actually is ready for it. Unlike the Asian Financial crisis where you could assume that capital would be available for this, now if a lot of banks decide to set up what FISTs or the new fab, we can't assume that there will be enough capital for this sort of things. So it is our intention to be ready and go earlier. We also think the sooner we clean up our NPLs and ROPAs, the sooner we can be back in the market trying to win market share.

Maria Consuelo Lukban

executive
#65

Our next question is from Selvie of Morgan Stanley. Selvie, are you on the line?

Selvie Jusman

analyst
#66

Yes. I have 2 questions. So I think, the firstly, related to FIST that was just earlier. So I'm just thinking in terms -- if I say, you work to utilize FIST, how should we think about NPL recognition, because I think you are more inclined to also recognize the NPL earlier? But will there be any implication from the financial point of view in terms of like credit costs or the interest recognized on those loans? And secondly, my second question will be on digital banking. I think you addressed that earlier as well. Because of what's happening, and I saw like the percentage of transactions that is conducted online actually increased during the quarantine period, but that number has slightly declined as the quarantine period get relaxed. Do you see like a sustained change in behavior among customers? And also BSP has issued like an exposures draft on digital banking, which, to me, seems pretty aggressive in the region. Do you -- what's your thoughts on it? And do you see like potential increasing competitions from digital banking in Philippines given that there are really a couple of like digital banking players? And I think that Philippines might be an interesting market for digital banking.

Cezar Consing

executive
#67

Well, to the first point, on the use of FIST, in the old SPAV law, we used that 4 different times. We had 4 different tranches over a span of 2 or 3 years. And that obviously affects how your NPL numbers work out. We're looking at our NPLs and ROPAs now, we think it could lend itself to at least a couple of tranches. And depending on how big those tranches are and when we actually do it, that will obviously affect our NPLs. We look at that as kind of an extra. It might take down our NPLs a little bit. I'm not really looking at it as a way of managing the numbers, as I look at it as a way of trying to get our management to focus on being more aggressive rather than being more defensive. So if we can get the bad stuff out of the way, we can be more aggressive sooner. On the -- on your question about digitalization, at the height of the lockdown, 92% of our transactions were digital. Today, it's about 85%. I think that's going to hold steady. Pre-COVID, it was something like 70% or 60% or 70%. But what happened in the lockdown period is we had so many people enrolling every single day. And that was a time we were putting so many other products out there, and people just got used to it. And I was surprised that we're having 78-year-olds enrolled. People who had never do that. And what we're seeing is, even with our branches open, and today, maybe 95%, 90% of our branches are open, we don't see the same volume of branch transactions. Okay? So you can imagine, if this goes on for another 2 or 3 months, after a while, digital is going to take over. Now as to the government and the BSP pushing digital, we're going to play. We expect the last 3 or 4 years investing in it. We saw the effects of that during the lockdown. We want to build on that.

Maria Consuelo Lukban

executive
#68

Yes. Our next question is from DA of JPMorgan.

Selvie Jusman

analyst
#69

Sorry. Can I?

Maria Consuelo Lukban

executive
#70

Selvie? Okay. Go ahead, Selvie. Sorry.

Selvie Jusman

analyst
#71

Sorry, sorry. I just wanted to follow-up on that. In terms of your fee, would you actually consider waiving your fees, because if, let's say, all the digital banking players got that waiving their fees, and given like during this quarantine period, fees are waived, will you consider waiving your fee payments? Or what's the thought?

Cezar Consing

executive
#72

It depends. I mean some digital -- there are some EMIs that haven't been charging fees. And because of that, they haven't made a peso in their 4 or 5 years here, right? We're not in the business of giving away money. We're going to try to find an intelligent way of making money out of this, right? If someone wants to give away money, that's their business. But we think we can remain very, very competitive, with a very good client base, and charge for it.

Maria Consuelo Lukban

executive
#73

Thank you, Selvie. DA of JPMorgan?

Daniel Andrew Tan

analyst
#74

Yes. Just a quick one from me. I understand that payments are now due. So after the moratorium ended, are you able to at least share to us what you're seeing in terms of past due trends in June and July so far?

Cezar Consing

executive
#75

Well, as we said, the -- with the moment the Bayanihan Act lapsed and we began to debit our clients' accounts, the percentage of those accounts that were funded were very, very high. Very, very high, in the order of about -- call it about 90%. So we're feeling pretty positive about that. Excuse me. Gary, I'll call you back.

Maria Marcial-Javier

executive
#76

So June NPL ratio was still muted and we think that July is probably still going to be muted based on what we have seen in the first 2 weeks.

Daniel Andrew Tan

analyst
#77

Just putting it together with something you mentioned earlier of 6% to 8% NPLs in 2021, it does seem a bit bearish given what you're seeing on how many clients are paying so far. Could you comment on that a little bit?

Cezar Consing

executive
#78

You know what we -- we're still trying to figure out ...

Maria Marcial-Javier

executive
#79

We're happy to be wrong.

Cezar Consing

executive
#80

We're happy to be wrong. That's right. But what we're still trying to figure out is -- we still haven't figured out our clients' behavior yet. In other words, are they just keeping current, and after a while, will they give up, right? Are they -- or are they already seeing their businesses wind down? Every Friday, I chair our Credit Committee, and big corporates are seeing their revenues down 10%, 20%, 30%, 40%. And you wonder, when is it start -- going to start up here in the NPL numbers? It hasn't yet. And it's because of that, that we are provisioning the way we're provisioning now, because I think it's a function of time when this thing will appear.

Maria Consuelo Lukban

executive
#81

Our next question is from Diksha Gera of Bloomberg Intelligence, and there is a related question from Robert. How much funding cost reduction do you anticipate in the second half? Would you be able to sustain NIMs at these levels? And can you update 2020 NIM guidance, including expectations of further BSP rate cuts?

Maria Marcial-Javier

executive
#82

Well, the first semester, we saw our cost of funds dropped by over 50 basis points. We don't expect to replicate that, but there might still be some improvement as rates will continue to fall. And we still continue to see some payoffs in our high-cost time deposits. On the yields, it will also continue to slide. And as I have mentioned earlier, we probably will see net interest margins going down from about 3.55% to possibly 3.3%. So that's the monthly -- where we will see a monthly decline from our June to December. But as I have -- as Bong has indicated earlier, if we look at our full year NIM for this year versus full year of 2019, we will still see a slight improvement.

Maria Consuelo Lukban

executive
#83

Okay. Thanks, Tere. Our next participant who has a question is John Te of PEP. John?

John Te

analyst
#84

A quick follow-up just on provisioning. From my first quarter notes, you did say that 75% of first quarter provisioning was general reserves. And I recall during that time, you guys also said that Q2 will sort of already reflect some of the ECL assumptions, the macro overlay assumptions. So I guess with regards to how much of the provisioning this quarter, which is circa PHP 10 billion, would be related to general reserves or migration from stage 1 to 2 and 2 to 3 and -- I guess?

Maria Marcial-Javier

executive
#85

Yes. John, the -- for the second quarter, the bulk of it is still general provisions, although we did see additional specific reserves for adversely classified accounts, but also that is still general provisions.

Maria Consuelo Lukban

executive
#86

Okay. Our last question is from Harsh. Harsh, you have a follow-up?

Harsh Modi

analyst
#87

A couple, if I may. One, last 5 years, what has been your average loss given default? What I'm trying to get at is, let's say, even a consequent default deteriorates a bit, what is your firepower in terms of cleaning up NPLs?

Maria Marcial-Javier

executive
#88

Sure. Harsh, it's been very good so far in the last 5 years. I would say for -- well, let's focus on consumer. For housing, it's around 15%, 14%. And for auto, it's about 40% to 60%. For corporate, about 40%. What else? For SME, surprisingly, it's lower. It's about 25%. That's because most of our SME loans are actually secured. It's credit cards who have shown historically, and this is not surprising, credit card show higher LGDs, about 65% for the non-depositors, but for depositors, it's so much better at about 40%.

Cezar Consing

executive
#89

We look at the Asian Financial Crisis for -- over the course of that 4, 5-year period, the industry ended up writing off about 1/3 of big NPLs. Big NPLs were closer to 19%. About 1/3 of that ended up having to be written off. That's what we saw over that 4 or 5-year horizon. So we're looking at that and asking, how do we get there again?

Harsh Modi

analyst
#90

Right. Yes. Basically, if I just do back calculation, rough, by -- if I assume PHP 4 billion per quarter till end of 2021 every quarter and what you have already done, gets me to PHP 40 billion, which basically means you can write-off PHP 70 billion, PHP 80 billion of NPLs with that.

Cezar Consing

executive
#91

Yes.

Harsh Modi

analyst
#92

Okay. That versus, whatever, PHP 26 billion, PHP 27 right now. Okay. That's billion. Final question, if I may, is on whatever small growth that you are getting right now, how has your bargaining power changed? Very early days, but there are some guys who you know will survive. But as a bank, providing credit is a precious commodity, can you ask for way higher? It looks like you're getting pricing power. But what about covenants? What about credit enhancements? How has your bargaining power on terms changed and credit standards changed right now? I know early days, but whatever you could tell us would be helpful.

Cezar Consing

executive
#93

Well, at the top end of the market, the top corporates, the bargaining power hasn't changed much yet, Harsh, because there's just so much liquidity, right? So at -- especially at the short end of the curve, right? So we're talking about short-term loans, revolvers, et cetera. The bargaining power hasn't shifted yet. If you're talking about term lending for high-end corporates, yes. We're seeing a little bit more discipline in the market. Below that, the smaller corporates, the SMEs, consumers and micro finance, clearly, the bargaining power has shifted. But the bulk of the loan portfolio of the bank is still at the top end. And so -- and a big part of that is the revolvers and the loans that we price within a year. And there, the bargaining power hasn't changed much yet.

Maria Consuelo Lukban

executive
#94

Okay. We have room for one last question from Najman Isa, Sumitomo. Najman, are you there? You said, how many of your corporate clients have started to talk about restructuring? And how to reconcile when the outlook -- economic outlook worsens?

Cezar Consing

executive
#95

Well, right now, it's still a very small minority, right? Right now, it is still a very, very small minority. And what they're talking about is, can we delay payments for the next 2 or 3 months? That tends to be the gist of the discussion. So again, I take the point. We're still a little bit in nomads land here. And in the absence of information, we will be more conservative rather than less concerned.

Maria Consuelo Lukban

executive
#96

Okay. That's the last of our questions. But before we wrap up, Bong, would you have some final thoughts for our audience today?

Cezar Consing

executive
#97

Well, again, thank you for this. We thought our first semester, all things considered, was okay. Again, a strong core intermediation income, great trading results. Fees and commissions were down by 14%, but that's really because of the lockdown. Our NPL ratios have held up. Our provisioning is up. But more importantly and what excites us the most is just how our digital platform has given us a bit of a boost in this whole COVID crisis. And we want to build on that digital platform to win market share over time, especially in the consumer space, especially in the SME space. We think -- I mean everybody has a digital push. We think we're lucky to be a little bit ahead more than most. We're lucky that more than 50% of our 8 billion, 9 billion -- 9 million client base has latched on to the digital platform, and a large majority of them are very, very active users. So we're quite excited by that because this new normal will require that. And I think over time, that if we can execute behind that, that will allow us to differentiate ourselves.

Maria Consuelo Lukban

executive
#98

Okay. Thank you, Bong. Ladies and gentlemen, this concludes our earnings call today. Should you have additional questions, please direct them to our Investor Relations mail box, and we'll be happy to respond to you. Thank you for joining us today. You may now disconnect.

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