Beforepay Group Limited (B4P) Earnings Call Transcript & Summary
February 25, 2026
Earnings Call Speaker Segments
Jacqueline Pfenninger
ExecutivesGood morning, and welcome to the Beforepay Half-Year 2026 Investor Webinar. My name is Jacqueline Pfenninger, and I help with Investor Relations for Beforepay. With me this morning, we have CEO of Beforepay, James Twiss; and CFO, Laavanya Pari. Before I hand over to Jamie, just to note that we will be having a Q&A session at the end. If you type them into the box on the screen. I would like now to hand over the webinar to Jamie. Please go ahead.
James Twiss
ExecutivesThank you, Jackie, and thank you, everybody, for joining us today. As Jackie noted, I'm Jamie Twiss, the CEO of Beforepay Group. And those of you that have seen the release and perhaps read ahead will know that I'm very genuine when I say I'm really delighted to be presenting these half-year results to you here today, and we'll get into the detail of that. I'll cover a little bit of the introduction and talk a bit more about what we do for those of you new to the story. And then Laavanya, our CFO, will go through some more detailed numbers. And as Jackie said, we'll then go through a Q&A at the end. So one thing that we haven't done in the past, which was a miss, and I apologize, we should have done this from the beginning, is to pay our respects to the elders past, present and emerging to acknowledge the traditional custodians of the country on which we operate. Our head office, where we're sitting today, is on Gadigal land, but we have staff, customers and partners across all of us. And then I won't spend too much time on the summary. I will get into the detail of this. So I will turn just as a refresher of what Beforepay Group is and what we do. So there are 2 parts, as many of you know, to our business. Beforepay is our Australian domestic lending business. It has 2 key products. It's got the Pay Advance. That's our flagship short duration, small-dollar mission-driven ethical lending product. And then the personal loan product, a newer, larger dollar, longer duration product that we've been in the process of rolling out and are starting to scale. So that's the lending business, Beforepay. And then we also have Carrington Labs. That's our business-to-business offering, a SaaS analytics capability that we offer to lenders all around the world. So our primary market for that is the United States, although we work with lenders anywhere. And what that business does is that provides us a lot of the IP and capability that we've developed in terms of how do you assess borrowers, especially those with nontraditional credit profiles, in a more effective and efficient way. That's part of the business that obviously we'll be talking about over the course of this webinar as well. So Laavanya will go through these numbers in more detail on the following pages. So the only one I want to call out and the real standout of the result is, of course, that $4.2 million NPAT number. That's up 50% from the same period last year. And that to me just, I think, summarizes where we're at as a group right now. I think the group is firing on all cylinders. You can see the other metrics here moving in the right direction. I think what we continue to demonstrate is that we have a sustainable, attractive business in Australia with that lending capability. And I think we really both have a great core with Pay Advance product as well as some really exciting growth starting to emerge in that personal loan business. And then, of course, the exciting option of Carrington Labs built off that same capability, technology, and IP as the core business. So I think that very strong profit results from the half just shows that the group continues to go from strength to strength. Laavanya will now go through some of those numbers in a bit more detail.
Laavanya Pari
ExecutivesSo jumping into the detail, you can see that advances have grown from $397 million in H1 FY '25 to $467 million in H1 FY '26. So that was an 18% growth. This was driven by the average advance size increasing, which you can see on the right-hand side. It's gone up from $393 to $458, which is a 17% growth. We've continued to focus on higher-value customers, driving that increase in the average advance size through our performance marketing as well as our credit risk analytical work. We've got a slight increase in our loan defaults from 1.1% in H1 FY '25 to 1.3% in H1 FY '26. This small increase, as we've talked about in the past, we haven't targeted a specific net default percentage; instead, we're focusing on the overall profitability of the business. So this slight increase resulted in the average advances in the previous slide increasing.
James Twiss
ExecutivesI think, actually, it's worth noting 2 other things on this page. One is there is a natural half-on-half seasonality, as you can see across the past several halves between the first and second half. So I don't think we were surprised by the 1.3% number. And then, as Laavanya noted, we do think very carefully about the trade-off with limit management and the default rate in order to maximize that marginal contribution on net transaction margin. And I think we did that successfully this half. I think as many of you who have been on the journey for a while, will know in recent quarters have actually been worried about the low default rate. It suggests that we haven't been optimizing those fully. So I feel very comfortable with that 1.3%.
Laavanya Pari
ExecutivesWe have a small increase in our direct service costs from $0.77 per advance to $0.80 per advance when you compare FY '25 to FY '26, as we have increased our average advance size, that's required additional deductions to be able to collect on that amount, resulting in that small increase. But what you can see is the percentage of advances has actually decreased. So as a dollar value, we've actually improved on our profitability. So we've gone from 0.2% of advances in H1 FY '25 to 0.17% of advances in H1 FY '26. All of that comes together on this slide. So the improvement in the revenue plus the optimization from a cost perspective, resulting in the net transaction margin increasing from $11.8 million in H1 FY '25 to $14.3 million in H1 FY '26. So that's an increase of 21%. We have had an increase in our operating expenses from $8.8 million to $9.7 million. As we've spoken about in previous quarters, this is as a result of our investment in our people side from a personal loans and account and labs perspective.
James Twiss
ExecutivesYes. I think many of you have heard us say over the years that we don't generally target individual components of the overall P&L for -- as a management tool. This is the -- these are the ones that we do target. So we focus very much on optimizing that overall net transaction margin, as we were saying a moment ago, with that trade-off between the individual elements of the number of users, the average loan size, the defaults, and how those trade-off, we have a pretty analytically reverse way of doing that. So as this number continues to move up, we feel good about that trade-off. And if you do the math carefully, you'll see that generally, we like to see NTM growth faster than underlying components. That means we're getting that trade-off, right? And here, you can see that it was up 21%.
Laavanya Pari
ExecutivesSo coming down to our profit before income tax. You can see we brought in $3.7 million for the half-year. We've also recognized a further $0.5 million worth of unutilized tax losses on the income tax benefit line, giving us an overall net profit after tax of $4.2 million, which is a 50% increase on the same time last year. So a big improvement. Here on the balance sheet, we've got a bit more detail. The thing to focus on is we've got a very healthy cash balance at $9.1 million. So we continue to be able to fund our customer advances, which has been growing, as I pointed out in the previous slide, through our cash position as well as our growing loan book. So that's resulted in that great cash position. You can see that our drawn facilities remain flat at $30.9 million. And we still have undrawn facilities of $24.1 million remaining. Our equity position is also very healthy. So it's grown because of the profitability, up to the $44.4 million.
James Twiss
ExecutivesYes. I think that point on cash is a really important one. So cash is down about $5 million over the half. The reason for that is the loan book grew about $5 million. Now the way we've structured our debt facility is we have the ability to fund up to 80% of that through our third-party financing facility. Because we have excess cash on the balance sheet, we've chosen not to do that. And so as a result, we funded those loans directly out of cash. But we have the same resilience and strength and would be able to draw down that 80% on the facility should we choose to do so. We're simply trying to swap the assets a little bit more. You do see that flow through on the previous slide; you see the financing cost actually has been dropping as we're funding these things through funding loan growth through the cash reserves.
Laavanya Pari
ExecutivesSo we've given you a bit more information on the cash flow statement here. Again, reiterating that you can see the receipts from repayment of customer advances growing from $388.3 million to $452.2 million. So that increasing advances combined with our ability to be able to collect on those contributing to that increased number. And again, pointing out the really healthy $9.1 million we continue to hold in cash.
James Twiss
ExecutivesAnd then finally, as we look forward, and again, we have a pretty consistent and steady strategy that we've been executing on for the past couple of years, and it evolves slowly, but it doesn't -- we haven't made any radical shifts because we believe we're on the right course, and I think our results back that up as well. In the core Pay Advance business on the pay side, that business is working well. We continue to optimize it, again, managing limits carefully, continuing to drive growth through getting new customers, and particularly the customers that provide more value to the group. As many of you know, we have really been focused on that question of optimizing that customer base and getting the right ones in, and there's some lower-value ones that have been less of a priority to attract and retain. So that top line growth, the optimization of the margins, and of course, being very disciplined on cost. It's an enormously efficient and automated business. We're doing tens of thousands of each week with a very small number of people. So the Pay Advance business is working well, keep getting better, keep doing the same thing. On the personal loan side, so at the full year results, some of you will recall that I said 2026 will be the year of personal loan, and I stand by that. We've started to significantly increase the origination volumes there. We're still being cautious in terms of how broad we go and being thoughtful about credit. We're still collecting data and experimenting. But I feel confident about the future direction of that business and the ability to scale it over time. Some of you have asked in the past, will that flow through to the balance sheet? And the answer is, of course, in due course, yes. So we are looking at how we can extend and expand our current debt facilities to accommodate that growth over time. And then finally, in Carrington Labs. So we do continue to invest in this business. We've increased the size of the team on the ground in the U.S. We had a flurry of wins and announcements over the half that probably many of you saw and are aware of. We also do continue to invest heavily in making that product better. It's a good capability. And so we continue to both improve that raw analytic core of the Carrington Labs offering as well as the tech stack in which it sits in the way that we deliver that solution to our clients. So the strategy continues to be very similar. We continue to move forward methodically across all 3 elements of the strategy. And I think just to finish where I started, the strongest half the group has ever had, clearly by a pretty significant margin. I do come back to that 50% year-on-year profit improvement while continuing to invest in the business and deliver on the strategy. So we're very pleased where we are. We always like to underpromise and overdeliver. So I think we've done that for certainly this half and hopefully continue to do so into the future. And with that, very happy to move on to your questions.
Jacqueline Pfenninger
ExecutivesThank you, Jamie. Thank you, Laavanya. [Operator Instructions] We do have several questions already. Do you think the relative slow rollout of the personal loan product impinges on the assertion of the superiority of the Beforepay credit risk model?
James Twiss
ExecutivesNo. I don't think that's the case. I think I -- about to go down a very deep kind of credit data sample, rapid pull myself out of time. No, I think with the personal loans, I think we have the luxury of getting that credit really right. And the way to do that is to issue a handful and then get the data, and then issue more, get the data, and so on, find the model as you go. So that's what we've been doing over time, and also getting the tech stack. I feel very confident with credit risk that sits behind both personal and Pay Advance.
Jacqueline Pfenninger
ExecutivesYour next question, can you provide some commentary on refinancing of your facilities, whether you would expect to achieve interest rate savings, and whether your intention is to maintain the current size of those facilities?
Laavanya Pari
ExecutivesSo we currently have a debt facility of $55 million, which expires in October. We've started discussions to get a new facility. Our expectation is with the personal loan products continuing to grow and with higher dollar values and longer duration that we'll need a higher debt facility in order to be able to service it. And of course, we aim to do that with reduced interest rates and improvement from a P&L perspective.
James Twiss
ExecutivesCurrently, funding costs in the half were about 50 basis points, 0.5% of the amount of advance. So the interest savings are very welcome. They won't dramatically shift the economics of it.
Jacqueline Pfenninger
ExecutivesYour next question, would your net transaction margin look the same if you were funding loans through your facilities instead of cash? If not, how would you have changed -- how would it have changed the picture if you had funded it through your facilities?
James Twiss
ExecutivesSo yes, so if we borrowed from the debt facility, then obviously, we would have had the additional interest expense off the back of that. In terms of the fully loaded cost of the facility, and again, there's a cash cost, and there's amortization. With the amortization, the range is between about 14.4% to 15.4% on a cash basis is 12.25% to 13.25%, depending on some profitability metrics that we hit. It would depend on the funding rate. But overall, if we fully drew every bit of the facility at the highest cost, including amortization, the cost of funding advance through the debt facility is about 87 basis points based on the average duration. And when we fund it through cost -- sorry, through cash, it's essentially 0. It can be a tiny opportunity cost because we would use that cash interest-bearing account of some kind, but it's not very material. If you look across the -- so that's for an individual advance. If you look across the entire book, probably the best way to think about this is if you look at our interest costs over time as a percentage of funding, they were 0.7%, and now they're about 0.5%. So that gap, there are some different moving parts in this, but predominantly reflects the change in the drawdown patterns across the whole of the--
Jacqueline Pfenninger
ExecutivesNext question. Given the heightened investment in Carrington Labs and the personal loans division, are you forecasting revenue expansion over the short- to medium-term horizon sufficient to sustain continued profit growth?
James Twiss
ExecutivesSo we don't put out forecast. So I think that's always been the way we've done that, and I think that served us well. We are certainly rational managers of the business, and we don't ever let the dollar leave this building without expecting that it's going to more than pay its own way and investment over time. I don't think we necessarily have a kind of very specific point of view on what we want to see now versus 3 months versus 6 months. But we are very thoughtful about expense and are very keen to make sure we get it.
Jacqueline Pfenninger
ExecutivesYour next question. Can you provide a little more detail on the progression of Carrington Labs sales pipeline? And what time frame do you provide for meaningful revenue generation before you would revisit the resources dedicated to this?
James Twiss
ExecutivesYes, good question. So I think -- actually, let me start with kind of the timeline part of it. The honest answer is that the clients of Carrington Labs, especially as we engage with the larger institutions, those could be significant sales cycles, you're talking to a major bank in the U.S. or elsewhere. That can be a lengthy process, especially if it's going to be something fairly material. So it's difficult to say. And again, we don't like to kind of -- we like to talk a few things and then talk about them instead of the other way around. So it's difficult to say, here's where we'll be in 3 months, 6 months, and 9 months. Again, I think if we didn't feel that we are making good progress, that it was -- the incremental resources were justified, then of course, we wouldn't be doing it. So we do feel very confident about that business, but I don't have a specific timeline to promise.
Jacqueline Pfenninger
ExecutivesYour next question. Can you give us a bit more color on how you're working with AI?
James Twiss
ExecutivesRight. So first of all, and I apologize, it's going to be a bit of a technician's answer. There's not a single standard definition of AI. So some people would include some kind of machine learning and other sort of modern kind of big data techniques in that and some would just focus on large language models, generative AI. So on that first category, I mean, that is what this business is built on, right? The ability to take very large data sets and come up with sharp outputs that couldn't be created by a human. I mean that's pretty much what the entire business is built on. We use quite a bit of the narrower definition of AI, kind of generative AI, large language model, AI, but we obviously quite carefully because, as all of you know, in the financial services business, explainability, compliance, ensuring you don't have reproducibility are all enormously important, and improperly used, AI can be quite problematic in that front. The way we think about it is a core of what we do is creating risk models, both for ourselves and others, and then applying additional analytic infrastructure to translate those raw risk outputs into very concrete commercial practical decisions to do that in a fully automated way. We have this theory of what we call the control point. And the control point is a point at which humans fully observe, understand, and approve every single thing that is happening, every piece of logic. And that usually comes as you are finalizing a raw model, either to use ourselves or to ship to Carrington Labs client. From that control point onwards, we only use deterministic techniques. So we'll use reproducible machine learning algorithms and code, and other statistical techniques. Upstream of that control points, you can use anything you want, right? Because you can use as much AI creativity for the feature generation, for kind of like ideation, fast cycle taking, prototyping, all that sort of stuff because whatever is happening up here, which could be unreliable, crazy things could happen, who knows. But it will all come down to that control point, at which point we will be 100% confident that it is robust and reliable, and it won't go through unless it means that as well. So the AI tends to -- well, AI does live generative AI lives upstream of that control point as well. In terms of practical benefits, so again, I think kind of our core ability to do what we do at a fraction of the default rates of many others sits on that of those twin pillars of machine learning and big data modeling, as well as that upstream capability in AI. That flows through into much faster cycle times for building model, particularly around feature generation. So I literally have code running right now in Databricks, which is building and testing a new model while I sit here talking to all of you. So much faster cycle times, but you also do get sharper results. So if you can generate 400 kind of new manually coded features overnight with AI and testing, you will get better stuff if you're doing it on hand at 1% throughput. So both from an efficiency and effectiveness point of view, it's [indiscernible]
Jacqueline Pfenninger
ExecutivesYour next question. The half-year results state, the group has begun charging interest on a small subset of pay advances. Could you please elaborate?
James Twiss
ExecutivesYes. So without -- well, in line with that comment, there are some pay advances, which will now pay a small interest charge as well as the 5% origination fee. As you can see from the results of the half year, when you look at volumes at revenue, it is not material at this point to the overall group and the economics of the business. But yes, we are charging interest on some advances. And just something else to note there is that the pay advance product is issued under the short-term credit exemption. Under that exemption, the cost of the product can go up to 5% in a flat fee and up to a 24% APR. Our average duration is just under that.
Jacqueline Pfenninger
ExecutivesYour next question, People who work often take their retained earnings and invest in term deposits at 4%. So equity seeks a return of 4%. Why must personal loans be funded with debt? Equity is not automatically more expensive than credit. It sits on the same risk-return curve.
James Twiss
ExecutivesSo that's a very short one. Do you want to talk about that trade-off or I can?
Laavanya Pari
ExecutivesAs we -- at this stage of our business, as we lean more into personal loans, as I spoke about before, we were looking to increase that debt facility size. Of course, we'll look at different options over time and do the ones that make the most sense for the overall business. But at this stage, we haven't ruled or not ruled anything out in terms of those different options. You want to add?
James Twiss
ExecutivesNo, no. I think what I'd say is, first of all, I really like the question. It's a very smart question. As you're probably all well aware, we're highly analytic people. And so we always think about these things from an analytic point of view. Right now, we are actually funding our loans through equity. That's why the drawdown cash. If you look at the total borrowings right now, $30.7 million, obviously, if we fund that out of equity, that would be a substantially different approach to the balance sheet, and it's one that I don't think out given where we are now. But we always do think about these things. And conceptually, I don't disagree with anything you're saying. There is always a [indiscernible].
Jacqueline Pfenninger
Executives[Operator Instructions] Looks like we don't have any more questions coming through. That concludes the Q&A session. I will now hand back to Jamie for any closing remarks.
James Twiss
ExecutivesWell, just thank you all again for being on this journey with us. I think very pleased where the group is. And I think this half was a very strong result, particularly the ability to show that significant profit expansion while investing in the business and progressing on our strategic objectives. I'm really happy with where we're at. I think we feel very confident about the future. We appreciate all of you and look forward to seeing you again soon.
Laavanya Pari
ExecutivesThank you.
Jacqueline Pfenninger
ExecutivesThank you to everyone. You may now disconnect.
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