Bid Corporation Limited (BID) Earnings Call Transcript & Summary
October 16, 2024
Earnings Call Speaker Segments
Stephen Koseff
executiveI think we've got everyone online that said they were going to be here. Welcome, everybody. The purpose of this meeting is to engage prior to the AGM on any issues that you have around remuneration. Any other questions we will attempt to answer even though we may not have the chairs of the various committees here. But I'm going to hand over to Nigel Payne, the Chairman of the Remuneration Committee. And you can start -- we can -- Nigel will take over and then each and every one of you will be able to answer the questions that you require answered. So again, thank you very much for attending, and I'm handing over now to Nigel Payne. Nigel?
Nigel George Payne
executiveThanks, Stephen, and thanks, shareholders, for joining us. You'll see from our REM report that we have been able to take on board some input from shareholders over the last 2 or 3 years. So we really do appreciate the opportunity to engage. And I mean, some of the things in our REM report that you see, we've put in place a policy for minimum shareholdings by executives as requested by shareholders. We had that in place, and we're tracking it, but hadn't ever included it in our policy. So it's there now. Shareholders -- quite a number of shareholders asked us to change the weightings between HEPS and return on capital. So yes, we made that change. There have been a couple of others and the granularity of some of our disclosures. Obviously, some of the things we -- for strategic reasons, we don't want to disclose in advance. So some of it is retrospective reporting. But we really do appreciate the opportunity to engage because it's an opportunity for us to improve and to meet shareholders' needs whilst obviously, at our Board in Remco also focusing on the very specific nature of what Bidcorp is.
Nigel George Payne
executiveMaybe I can start, Pertunia, thanks. You sent a couple of questions. And if I can start on those. Interestingly, this is -- yours is only the second time that a shareholder in the last 3 years or so has asked about ROIC instead of our return on capital metric. And yes, we do understand why shareholders like ROIC, easy for you to calculate, confirm our numbers. So maybe I can just talk through your questions a bit. And then if you've got follow-up questions, yes, please will you pose them. So ROFE is deeply ingrained in Bidcorp's DNA. In fact, all the way back to the days when it was -- when before Bidcorp was spun out of Bidvest and separately listed, there was a phrase across the Bidvest Group, ROFE for Joffe, Brian Joffe, our founder. And one of the advantages of ROFE, the way we calculate ROFE, so it's trading profit before interest and tax and before IFRS 16 lease adjustments. So operating profit divided by the funds employed in that entity, so fixed assets, working capital and intangibles like IT intangible assets. So your direct profit divided by your direct assets. And the advantage of using that model, we've got about 1,700 warehouses around the world. We can apply that model at a warehouse level. We can apply that model at a regional level. We can apply that model at a country level, and then it rolls all the way up to the Bidcorp listed level. So it's deeply ingrained in our DNA. Our RemCo gets PwC, our external auditors to audit the calculations for us. So we're very comfortable about its accuracy. In terms of the capital that we use, we use an annual average, so it rolls by every single month. The reason for the funds employed, the way we do it as opposed to just shareholder capital is shareholder capital is a mix across the whole group, whereas funds employed at a particular warehouse or in a particular country operation, we're agnostic as to whether that's debt or equity or how much debt there is. We're agnostic as to the tax rate in a particular country. We really focus on the direct performance metrics because we can then measure them against best-in-class within our group, best-in-class compared to our competitors. We can identify those that are underperforming and help them improve their performance. And in some cases, we can identify those who appear to be overperforming. And what is overperforming tell us, we need to invest more in this particular warehouse or maybe country operation. One of the realities of Bidcorp is the amount of -- and of course, you know it, you've seen it in our financials. The amount that we keep reinvesting into our facilities for two reasons. One, the ESG reason that we reduce our emissions every time we're able to upgrade the quality of our warehouses or the quality of our distribution fleet. But the other reality is every time we invest in CapEx, it costs us in that operation for the first -- definitely in the first year significantly. And for about the next 2 or 3 years, it's a cost. And then it pays back for 25 to 30 years after that. So underinvesting, we've, in fact, seen it with some of our competitors around the world where we've really taken profitable market share from them. It's because they underinvested. We invested ahead of the curve and customers moved from them to us. So yes, trading profit before interest, tax and IFRS 16 divided by the capital employed there, so fixed assets, working capital and their direct intangibles, and that's why we use it. Yes, I do understand that for shareholder needs, again, ROIC is easier to calculate. If Yes. Then the other reality, and we -- I've had a chat with Dave Cleasby, our Finance Director. We will take the ROIC calculation because you've asked us to. We'll take the conversation to both our Audit Committee and our RemCo in the next round and at least discuss it there as to how can we perhaps provide more information in our REM report that would help shareholders do the comparison between what we use and the ROIC metric. The other reality, yes, we keep investing, and we're -- at Board level and at Audit Committee and RemCo level, one of our big focuses is keep investing for the future. The other reality at shareholder level in terms of our percentage dividend payout, well, we're very consistent dividend payers. So whether we measure ROFE or ROIC or any other capital measure, it's unlikely to change our dividend payout. So I think that was your one question. Your other question was if we did introduce ROIC, how would we weight it? Well, it would be the return on capital metric. So we would -- if we used ROIC perhaps at the level of our two most senior executives, we would then reduce the ROFE weighting a little bit and allocate a bit to ROIC. This isn't the conversation we've yet had at Remco, but we do note your point, and we'll have some discussion about it.
Stephen Koseff
executiveYes, Bernard, I mean, Nigel, I think it's important to note that ROFE has been a measure that we've used consistently for decades in the organization. And it is the measure that both the Board and executives believe is the appropriate measure for this type of business. And as Nigel said, it can be taken to 1,700 different parts of the organization. We operate multiple facilities in 35 countries. So we believe it is the right measure, and it doesn't distort the ability to work out what is appropriate for leadership all the way through the organization and it is an important measure, and they have quite a high benchmark to actually achieve. It's like 45% before anything kicks in, and it goes -- it's -- you'll know from the REM report exactly what the formula is, but it is a high benchmark. So we do -- we can look at other metrics, but we do believe it is an appropriate metric for our organization. Okay. Nigel?
Nigel George Payne
executiveYes. Thanks, Stephen. Maybe to emphasize that every divisional Audit Committee meeting or other meeting with management, ROFE is just part of the conversation. Everybody knows exactly what we're talking about and how it applies to them. So yes, Betina, hopefully, you find that explanation useful.
Pertunia Mpande
analystYes, Nigel. Thank you so much for the breakdown of everything. We really acknowledge the allocation of ROFE on both STI and LTI. I just want to ask, is there any chance where Bidcorp will consider the increase of ROFE weighting like in the future?
Nigel George Payne
executiveSo Pertunia, what we did based on shareholder requests over the last couple of years. So post-COVID, we set some very aggressive bounce back profit growth metrics. And we had -- particularly on the LTI, we had profit weighted as 40% and return on capital weighted as 30%. From here forward, we are now matching those as both as 35% each, which we think puts an appropriate emphasis on we want this year's returns, but we also want to make sure that we're using our shareholder capital most appropriately. And that will probably be our metric for some time. And that was a request from a number of our shareholders to go to the 35-35 allocation.
Pertunia Mpande
analystOkay. Maybe we can move on to the fourth question in terms of the nonexecutive director annual fees.
Nigel George Payne
executiveYes. I'll start on that. But Stephen, as Board Chair, you might want to weigh in as well. So the reality is we've got a very, very high attendance level across our Board and all of our Board committees. The next reality, and I'm just going to use RemCo, which I Chair as an example. We reflect that we have 2 or 3 Remco meetings a year, but the reality is that we engage our RemCo every couple of weeks, the size and diversity and complexity of Bidcorp. So it's not only about meetings. Once you're a member of RemCo or a member of the Board, you're engaged on an ongoing basis and to count it as I mean, certainly on RemCo, I'm going to say well over half of the input of RemCo members doesn't happen in something that we formally call a RemCo meeting. And we have said that if the -- occasionally, people can't attend because perhaps they have a bereavement in the family or they're ill. But we have said if attendance isn't good, well, the consequences are probably going to be you won't be on the Board, let alone, Stephen, as Chair does have the right to say, well, we're going to tweak your REM. So actually, not a lot hinges on it because our attendance is so high. Stephen, I don't know if you want to add to that.
Stephen Koseff
executiveYes. I think we also do -- we do performance of directors, formal and informal. We have many meetings that are not scheduled meetings to discuss specific issues. And the directors always attend as many as they can. So we would prefer not to sort of say if you don't attend, we cutting your REM because there are many times where they attend and they don't get extra REM for any other kind of meetings. We haven't -- even though we have ability to pay per meeting extra meeting called, we have never done that. And I think what we do, we do demand performance from directors, and we don't think it's culturally right for us to say, well, I'm going to watch every single moment that you spend at Bidcorp in formal meetings, but then I forget about what happens informally. So we would rather be flexible. People do try and attend. As Nigel says, the only time they won't attend is if there is a particular issue that stops them from attending, but they attend many, many informal meetings as well during the year. So I think we get good contribution from our directors, and we really don't believe that we should formula drive directors' remuneration. We do expect a lot from them.
Nigel George Payne
executiveStephen, if I can add, I scrolled back through our last 3 governance reports and the majority of our Board has a 100% attendance record at Board and committee level. So yes, the model is working, I think, Pertunia.
Pertunia Mpande
analystOkay. One more question from me.
Nigel George Payne
executiveYes, the financial disclosure, can I take that one as well?
Pertunia Mpande
analystRight.
Nigel George Payne
executiveSo yes, Bidcorp being in 35-plus countries, the way the group is structured company or 2 or 3 -- like in South Africa, we've got three different company operations. So financial assistance is to Bidcorp entities. I have noted from your question and when I went back and looked at our governance report and our AGM notice, maybe the point isn't to expand on who we are providing financial assistance to. It's to clarify who we aren't. There's no financial assistance to directors or executive management or related parties or the entities that our shareholders own ultimately cascading down from the listed Bidcorp. I hope that makes sense. There's nothing untoward in here.
Pertunia Mpande
analystSo it means this financial assistance is related to the company partners or subsidiaries or...
Stephen Koseff
executiveAny subsidiaries or associates that we...
Nigel George Payne
executiveIt's the companies we own.
Stephen Koseff
executiveNo individuals or anything of that nature.
Nigel George Payne
executiveBut perhaps and we've got...
Stephen Koseff
executiveI think...
Nigel George Payne
executiveYes. Perhaps we can just put one extra sentence in next year to say -- to clarify your question. Early to say there's nothing to directors or anything funny like that. I can definitely give you that assurance.
Pertunia Mpande
analystYes, it was much more about the disclosure, how you disclose the resolution. It was much not into detail. So I think we need some sort of like improvement on that area.
Nigel George Payne
executiveOkay. We'll do that. Thanks for that.
Stephen Koseff
executiveYou got a question.
Theo Botha
analystIt kind of relates to Pertunia's question on the financial assistance. And I think it might be useful if you just have two resolutions, one for S44 and one for S45 because that makes it clear if it's to Bidcorp entities or if it's to individuals. Certainly, our policy is that if you don't have those two resolutions separately, we'll vote against it because of this ambiguity of not understanding if it is actually to individuals or is it to corporate entities.
Stephen Koseff
executiveOkay. Well, we'll take... Thanks. Good advice.
Nigel George Payne
executiveBut Theo just to clarify, it's quite clear in the resolution. There is no financial assistance to individuals. So it only relates to related entities, as Stephen indicated.
Theo Botha
analystSo I haven't read it yet. So I'm not aware of the exact wording. But I see many of these resolutions and not all of them are clear. And in those instances, if it's one resolution and it isn't clear, then we vote against it. But if it's clear and you can make the distinction that it isn't two individuals, we -- then obviously, we'll vote in favor. But it's easier if you just unbundle the two and many companies do it that way now, and it makes it easier.
Stephen Koseff
executiveYes, we take your point. Thanks.
Theo Botha
analystI do have other questions, but I'm not sure where I am.
Pertunia Mpande
analystOne more question. Okay. I really acknowledge the inclusion of ESG -- on both STI and LTI. So I just want to get the clarity concerning this -- I mean, 10% is allocated to which variable of cut of ESG.
Nigel George Payne
executiveSo perhaps I can take that. We set -- in 2018, Pertunia, we set emission reduction targets, Scope 1 and Scope 2 to cut 25% by 2025. And we've, in fact, achieved a 33% cut by 2024. That's our most specific measure. Across each of our -- each of our businesses around the world, we track a lot of other things like reusable plastics how much recycling we do, water and reuse of water and a number of others. But the one that we specifically focused on across the group was to reduce Scope 1 and Scope 2, and we've done a great job in that regard. Obviously, ultimately, we're a food business. This -- if we don't get this right, we don't have a future.
Stephen Koseff
executiveAnything else from you, Pertunia, you want to move to Theo. Theo, you got some questions.
Theo Botha
analystYes. It was also mainly related to the ESG stuff and looking at your emission reductions. And yes, over what was it, the last 5 years, you've done a great job. But I see this year, in absolute terms, your emissions has actually gone up. And that intensity measure or productivity measure that you used was kind of flattish. So I'm interested to know in a business that's obviously focused on growth, how you deal with your absolute emissions and how you plan to get those to come down because it's all good to have it coming down on a productivity basis on a -- but at the end of the day, we need to get these things to go down in absolute terms. So if you're growing, how do you do that?
Stephen Koseff
executiveBut some of the growth is through acquisition as well. So it's not only organic growth. So when you buy something, obviously, it is also having emission. So it's a question of how we get the overall thing down. And that's -- we're resetting the target now for the next period. And we're doing -- making lots of effort. Every time we put in a new facility, we make sure that -- that's all driven by solar. We recycle -- we've got proper recycling facilities to ensure that stuff that can be recycled is recycled. And there's a big effort in every organization around the world. Obviously, some countries are ahead of others, like Europe would be ahead of some of the emerging markets. But there is a massive effort in the organization to stay on the right path and to play its role. And that you can see in terms of the intent of the organization. So yes, your point is valid that absolute emissions did go up. But the reality is the business is a lot bigger. And as we acquire something, they bring their own issues, and we have to resolve those. But ultimately, we'll get to the objective of reducing emissions down to zero. I think the bigger challenge coming is Scope 3, where we have to work out to where -- the people we trade with, we have to measure as well. So this is a journey. It's not a 1-day game, as you're all aware. And we keep making an effort. And I think the important thing is that there is a focus on it and that the organization understands what it needs to do and is making the effort. But we do have trucks -- and trucks, you can't deliver. In some countries, you got to go thousands of miles to deliver. And you can't -- the electric infrastructure is not there yet. The price of the electric trucks is not at a level which makes things feasible. So it's all a question of we also require the world to come with the right inventions that enable us to deliver as well. But there is an intent, a strong intent to deliver. I don't know if you want to add anything, Nigel.
Nigel George Payne
executiveYes. Thanks, Stephen. So obviously, acquisition is one Theo, just to explain that quite a lot of our growth, a high percentage of our growth is where the previous supplier was underinvested, probably small using outdated equipment that had really bad emissions from their refrigeration, et cetera. And ultimately, because they didn't keep investing, yes, their business wasn't able to perform and their customers move to Bidcorp and we grow. Yes, do we grow -- do our emissions go up as our growth goes up? Yes. But what has happened is the one that is -- the one that had freezers putting out really bad emissions and old outdated delivery vehicles and no solar on the roof and no efficiencies like we have in Bidcorp. So I can give you the absolute assurance having seen the story play out in pretty well every country we operate in that as we grow our business, it's the inefficient ones and the greater emitters are being eliminated. So yes, if we could offset the -- what do we save from the one that we took the growth from compared to how much extra have we added in our own emissions. And that's why relative emissions are important. But Corp's emissions in 2024 are way better than our emissions were in 2018. Why? Because we focused on it, we invested in it. And yes, growth is a reality, but then there are 8 billion people who have to eat around the world as well, and that's the industry we're in.
Theo Botha
analystYes. Okay. I understand all those things. Do you have, for example, a percentage of electric fleet that you aspire to have? Do you have a percentage of solar power per facility? Are those targets that you operate the business?
Nigel George Payne
executiveYes, entity by entity does, but you hit on one of our biggest frustrations is electric fleets are nice in theory, but they don't exist. You can't buy them. We are hunting in -- call them very advanced economies like U.K. and Europe to buy electric fleets and how long is the waiting list at any price. So Stephen actually said it, we're dependent on other industries to innovate and to make the fleets available. There are lots of electric motor cars, but electric refrigerated delivery vehicles the world isn't really there yet.
Theo Botha
analystYes. Okay. I want to sort of pivot away a little bit from those things and just thinking about your -- how you plan for perhaps natural disasters and stuff like that. We've seen the U.S. in particular, hit very hard with hurricanes and stuff like that. Maybe in Europe, I don't know if you have had flooding damages because you might have been close to big rivers or stuff like that. But how are you thinking about the potential for more physical damage to your infrastructure? And do you need more insurance? Do you need backup facilities? What's your planning around that?
Nigel George Payne
executiveStephen can ask...
Stephen Koseff
executiveI pass it to Dave because...
Nigel George Payne
executiveDave, please...
Stephen Koseff
executiveYes. We need Bernard also here for that kind of question. This was really intended -- this meeting was intended to discuss remuneration issues. I mean, obviously, we...
Nigel George Payne
executiveThe Audit and Risk Committee, our insurance process and our evaluation of each of our facilities there. Yes, it would be helpful if David did comment a bit on it.
David Cleasby
executiveYes. I think -- I mean, we haven't -- to be honest, we have been impacted a little bit by these floods in Eastern Europe, mainly in Czech Republic. Not a lot of physical damage in reality, some business interruption because of obviously not being able to access facilities over the last 2 or 3 days or a week. But the reality is the way we've counted it, and we've had disasters in many areas. If you go back just in South Africa, you had the riots in '21. And the reality was in a very short space of time, we were able to get up to speed and deliver from a variety of other places and we've seen that. We've had floods in Australia and we've had very little business interruption issues. But I think the nature of the kind of disasters that one are seeing, I mean, if a hurricane comes through, there's not a lot you can do about it. Even if you are -- have facilities close by or even far away. So what we've tried to do, we've tried to, over the years, build more medium-type facilities to service areas and have more of those as opposed to mega facilities on a more centralized basis. And if you go back a few years, we had this metropolitan strategy, which we continue to evolve in many, many cities. And that's given us the ability to, within a very short space of time to be able to service that customer base from other places. Yes, it does cost you a little bit more, but the reality is that the customers generally haven't been too affected and we haven't seen any real impact on the group. So more facilities, medium-sized, and we're able to service the customer base generally out of that.
Theo Botha
analystOkay. Great.
Nigel George Payne
executiveAnd maybe just to add, Dave, I thought you would also say -- and we haven't been declined insurance cover in any of our major operations.
David Cleasby
executiveCorrect. I mean, obviously, you're not going to build in low-lying areas and that kind of thing. So all those things are looked at. But sometimes some of the nature and the size of the disasters, you just can't get around. I've had them in New Zealand, Australia, Eastern Europe now, South Africa. So it's random. And when they do happen, generally, they are big. And -- but we haven't really had massive business interruption claims because of the nature and the ability of -- and the desire of the businesses to serve their customers as best they can and as quickly as they can.
Theo Botha
analystOkay. Great. And last question from me is on the changes to the Companies Act in terms of the remuneration policy and gender pay gaps, et cetera, how do you think -- what do you need to respond properly to these changes? And what -- how do you view these changes?
Nigel George Payne
executiveMaybe I can take that one. So we've had some discussion at both our Environmental, Social and Ethics Committee as well as our RemCo around that. And obviously, the reality of Bidcorp being in so many different countries when we report -- well, we've got employees in, I'm just going to say, Brazil and South Africa and Turkey. And then we've got executives in Australia, U.K. and -- but we'll comply with them and we'll report appropriately. We've already put systems in place to gather as much of the info as we can and it's bottom up country by country.
Stephen Koseff
executiveOkay. Then I don't know, Jocelyn, if you've got anything?
Jocelyn Brown
analystStephen, I just had one question. It's the first time we've had a chance to meet. And I'm just curious, you flagged talent management as a key issue in your reporting. I don't see a dedicated metric on human capital in the variable pay. I'm just curious, how does the committee ensure the payout to the executives is aligned with the experience for the broader workforce?
Nigel George Payne
executiveOkay. So what you see in our REM report is we're reporting on our group executives. But the reality, again, 35 countries. So on a bottom-up basis, we look at country by country, what do we need. And the needs differ. There are some countries where availability of employees is -- there's way more supply than there are jobs available. There are other countries, I'm just going to use the U.K. as quite a significant pressure point where demand exceeds supply. Obviously, in those countries, well, in the end, you pay what it's going to take and put a big focus on training of our people and on our culture, so people want to stay with us and then on retention initiatives. At the more senior level, country by country, we look at what is it going to take to retain our key people and to make sure we build a succession pipeline for the key executives. At an operational level, well, then it's truck drivers, it's people who are operating our refrigerated warehouses, it's people in our sales team, it's people in our IT team. So the metrics differ country by country and we manage it on a decentralized basis with appropriate oversight from our RemCo. I hope, Jocelyn, I've responded appropriately to your question.
Jocelyn Brown
analystThat is helpful.
Nigel George Payne
executiveBut the point pretty clearly, we need warehouses, we need suppliers, we need vehicles, but more than anything, we need people. And the visits to our facilities by our Board members, one of the things we focus on is the sense of culture, the sense of teamwork, the sense of purpose. We do track staff turnover metrics across different categories of staff and different countries and almost without exception where there are pressure points. They are pressure points driven by the realities of the country. And the counter to those are the culture and the things of Bidcorp that enable us to outperform the realities of countries that find it tough. But yes, there have been some tough ones. I mentioned the U.K., but there are others.
Stephen Koseff
executiveSo the staff turnover would take place primarily at that level like warehouse truck drivers in those sort of places where it's -- in certain countries, there's a massive shortage of those types of skills. But Bidcorp has a very strong culture and that's evidenced by the fact that people do stay a long time. We do try and move people around and obviously try and build a bench. And there's a lot of collaboration between the management from different countries. They have off-sites at least twice a year where they get together and there's a lot of work on culture. So overall, I think the culture works exceptionally well and we do build a decent bench. And we find that we can promote from within. We find people within the organization that can move around the organization. So I think that has worked really well for us up to now. Okay. I think then -- I don't know if there are any other questions, but I think that's it. So again, thank you all for attending.
Nigel George Payne
executiveWell, if I can say thanks for the opportunity and the input.
Stephen Koseff
executiveAnd we appreciate the dialogue and we'll see you guys at the AGM. Bye-bye.
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