Blue Dart Express Limited (BLUEDART.NS) Earnings Call Transcript & Summary
August 1, 2025
Earnings Call Speaker Segments
Operator
operatorSo, good afternoon, everyone and welcome to the interaction with the management of Blue Dart Express. So firstly, I would like to thank the management for giving us the opportunity to host the call. So today, we have with us Mr. Sagar Patil, CFO; and Mr. Tushar Gunderia, Head of Legal and Compliance and Company Secretary. I would now hand over the call to the management team to provide some opening remarks on the performance, and then we can start with the Q&A session. Thank you, and over to you, sir.
Tushar Gunderia
executiveYes. Thank you, Alok, and good afternoon all. A very warm welcome to all of you. I would like to inform you that Mr. Sagar Patil, Interim CFO, has since been appointed as Chief Financial Officer with effect from today, that is 1st August 2025. And most of you may be aware, Sagar is already associated with Blue Dart Express for last more than 8 to 9 years. As you are aware, the Board of Directors of the company in its meeting held on 29th July 2025 approved the financial results of the company for the quarter ended 30th June 2025, and the company declared the financial results for the quarter ended 30th June 2025, wherein the company posted revenue from operations of INR 14,419 million and profit after tax of INR 469 million for the quarter ended 30th June 2025. Blue Dart continues to build strong momentum, driven by substantial traction across both B2B and B2C products. Blue Dart marked a major milestone with the launch of India's largest integrated operating facility at Bijwasan in New Delhi, further enhancing our operational capabilities in the service efficiency. Additionally, the company recently announced the expansion of its network with the introduction of Guwahati last year as a direct flying location. This strategic move was driven by Blue Dart's vision to empower Northeast Asia -- Northeast India, a zone that plays a pivotal role in the country's economic growth. Furthermore, Blue Dart was awarded the Best Express Logistics Provider 2025 by the Institute of Supply Chain Management. In addition to this industry recognition, Blue Dart was also certified as Great Place to Work for, for the 15th consecutive year, an acknowledgment of our unwavering commitment to fostering a culture of trust, inclusivity and excellence. By consistently investing our infrastructure and people, Blue Dart continues to strengthen its position as both the logistics partner of choice and the employer of choice. The results have been already uploaded on the stock exchange websites and also posted on the company's website. I now hand over the call to Mr. Sagar Patil, CFO, for further proceedings. Thank you.
Sagar Patil
executiveThank you, Tushar. Good afternoon all, Sagar Patil here. So we have closed another quarter with a healthy growth on revenue backed up by good growth in kilos, as well as shipments. We have closed the quarter at a consolidated level with a EPS of INR 20.5 per share. And yes, this is the normal business or results for the quarter. And yes, we are looking forward for rest of the year. And yes, we can start with the questions.
Operator
operatorSure. So first, we'll take the first question from Mr. Krupashankar.
Krupashankar NJ
analystFirst of all a bookkeeping question. If you can share what would have been the tonnage for the quarter as well as the number of parcels transported?
Sagar Patil
executiveSure. So the number of parcels was 94.1 million and the tonnage was 340 or 340068 tonnes, thousand tonnes.
Krupashankar NJ
analystYes. Sir, one follow-up question on that. So as you can see that on a sequential basis, the tonnage has improved. And also the total parcels have also increased quite well. But if you look at margins, the decline has been quite sharp, what was around -- on a consolidated basis, about 15% and on a stand-alone basis, about 8% to 9% has dropped to about 7% and close to 13.5%. So just wanted to get some sense on, what are the key reasons why the margins are weaker? And is there any one-off related costs in this profitability, what you have reported?
Sagar Patil
executiveThe EBITDA margin has been 15.63% in last year same quarter, which is now 14.15%. So there is a drop of about 1.5% there. No one-off, but what we see and also all the products are trending the trajectory. What we see is more of a change in the product or the customer mix, some products going faster. As you can see also last few couple of quarters, we have been growing faster in kilos as compared to the growth rate in shipment. So, we see heavier parcels coming more. So, with the heavier parcels, the element of, I would say, the freight as we see goes higher as compared to the service when it comes to the smaller parcel. So we see that shift typically, so there is no major business loss or gain for any specific customers. I mean, beyond the materiality threshold. However, we see that shift happening within the customer and the product or the lane mix that we see, weight mix as well. Yes, it's a complex network with multiple locations, multiple modes that we operate in. So sometimes the customer mix may cause a percent here and there in terms of the profitability as it derives. So yes, other than that, there is no one-off that has impacted this profit.
Krupashankar NJ
analystUnderstood, sir. So nothing to do with the recently commissioned facility in Delhi because there should be some ramp-up cost attached with it. So is that something which is potentially dragging your margins until the ramp-up reaches an optimal level? That's not a reason.
Sagar Patil
executiveThat's not the reason. I mean, yes, there is a new investment that has come in. But in the overall scenario, it is not as significant as it will impact the margin as a percentage, yes.
Krupashankar NJ
analystUnderstood. One more question which I had was with respect to growth what we would have reported on the B2B, as well as B2C. If you can share that, that would be really helpful.
Sagar Patil
executiveSo yes, I mean, we do not have segmented results as such, but from the point of view of products per se, B2C is the e-com or e-tail segment as that we say, I mean, as we call. Growth is largely driven by both in B2B as well as B2C. But yes, B2B also includes products like air parcel or documents. In B2C, we see revenue growth of about 20%. And in B2B, it's about 2.4% for the quarter.
Krupashankar NJ
analystThat's quite material. I think -- but in the previous comment, you also mentioned that there is a higher growth in heavier shipment parcels as well. This is on a Y-o-Y basis we are talking about, right, sir?
Sagar Patil
executiveYes, yes, yes, yes.
Krupashankar NJ
analystSo we are getting higher portion of heavier shipments in B2C as well. Is that understanding correct?
Sagar Patil
executiveWithin B2C, if you look at it, there is no significant change in the kilos per shipment profile in our both ground as well as air segment of e-tail. Within B2B surface, which is a higher KPS as compared to air or documents, so that is where the KPS would go up. But as far as B2C is concerned, there is no significant change in the profile.
Operator
operatorSir, we'll take next question from Mr. Achal Lohade.
Achalkumar Lohade
analystSir, if you could help us understand in terms of the freighters, the number of freighters, how many of these are owned, [ stock ] leased? And b, if I look at the tonnages, what we report in the annual report, that seems to be fairly similar for last 4, 5 years. If you could just clarify as to how it works in terms of these tonnages, how do you compute that? Is that only for the owned or is that owned plus leased? Or is it the tonnages is for the -- even what you ship through the other passenger lines?
Sagar Patil
executiveYes, sure, Achal. So we have total 8 freighters. We have 6 - 757 and 2 737's, of this one 757 is leased, whereas the rest of the 7 are owned ones. So that's the profile of the freighters. In terms of tonnages, what we report as tonnages is including all the products as we build to the customers. So whether we fly them on our own aircraft or our trucks or the commercial airlines. So these include all the products. In fact, just to add also, these are all build kilos. So for example, if there is a shipment going from place A to B, there can -- these are essentially multimodal movements from door to door. So partly, we may also move on road the same shipment. But when we report, these are reported as -- we build kilos because customer will be billed only once for the total weight of the shipment.
Achalkumar Lohade
analystUnderstood. Understood. And if you could help us understand in terms of the aircraft utilization for the quarter, how do you see it growing? And I see that -- and if you could help us understand in terms of the growth in surface versus air for the quarter in terms of revenues?
Sagar Patil
executiveYes. So in terms of the -- sorry, the first question was one about...
Achalkumar Lohade
analystYes. In terms of the revenue growth in surface, stock air.
Sagar Patil
executiveOkay. Yes, yes. So the surface growth, which includes both e-tail, as well as the surface B2B, the growth has been 13% in sales, whereas in air, it has been 2.2%. Yes, your first question one was about the capacity utilization of the freighter. So, this has been consistent around -- between around 85% plus or minus. So our capacity utilization is in terms of how do we fill our aircraft in terms of the weight that we carry on the pallets and not in terms of the number of hours that we fly for. So essentially, these are the flights that fly essentially at night to carry the daily picked up shipments, that's it. So there can be different ways of looking at aircraft utilization for us. It is supporting our express movement. So we calculate based on the loads that are being loaded on the aircraft when it flies. So -- and also the way we operate our network is that we ensure unless there is a load available, be it weekend or holiday or weekday, we would not fly the aircraft because we also have a good amount of network on the commercial airlines, the belly loads that we carry.
Achalkumar Lohade
analystGot it. And if you could just clarify on the lease arrangement, sir. So out of 8, you said 1 said is leased, everything else is owned. Have I understood right?
Sagar Patil
executiveRight, yes.
Achalkumar Lohade
analystOkay. So if you could help us understand in terms of these cost, how does it work for the owned versus leased? And how do you make the decision between whether to purchase aircraft or take it on lease?
Sagar Patil
executiveSo we had most of our aircrafts leased at some point of time, I think few years back. We converted them into -- from lease to buy. Essentially, even when we lease the aircraft, the requirements related to maintenance, approvals, statutory approvals, these are all to the account of the leasing. So we found them more beneficial by leasing -- sorry, by owning rather than by leasing because the interest element was proving out to be better. From a balance sheet point of view also, even if you lease, they are accounted as a ROU asset in the balance sheet. So it doesn't make your balance sheet light as such. So from that point of view, we converted them from lease to buy some time back.
Achalkumar Lohade
analystUnderstood. And just one last question, if I may. In terms of fundamentally between air and surface, is there a difference in terms of ROCE profile? I understand last time you said margin, there isn't a big difference between the 2. But how about the ROCE?
Sagar Patil
executiveFrom ROCE point of view, I mean, there are 2 elements. One is return and then the capital employed. So capital employed for air would typically be higher because of the captive assets that we have. So the ROCE would be relatively lower as compared to surface.
Achalkumar Lohade
analystUnderstood, understood. And just, yes.
Sagar Patil
executiveYou had also one question as in terms of the kilos or the weights have been little more or less on the same lines since last few years.
Achalkumar Lohade
analystFor past few years, yes, sir, yes, tonnages basically, yes.
Sagar Patil
executiveOne reason that '21, '22 and financial year, including even '22, '23, we had done lot of charters during post-pandemic times. So that had taken our kilos really on a higher level. It was more of a pandemic impact where we had to -- we could fly large number of kilos across the countries as well as within the countries. And now after '23, '24 onwards, it is a normal business that we are in.
Operator
operatorWe'll take next question from Mr. Dhruv Jain.
Dhruv Jain
analystYes. Sir, my first question is that if you could provide the mix between B2B and B2C as a percentage of consolidated sales, how much is what segment?
Sagar Patil
executiveSo for this quarter, it is 71% and or 71% and 29%. B2B is 71% and B2C is 29%.
Dhruv Jain
analystAnd how has that trended over the last few years, sir?
Sagar Patil
executiveLast -- so it was around -- last year same quarter was around 74% to 26%. So we have seen the share of B2C going up, but it was around the same between 70s and 30s in the earlier quarters as such, yes.
Dhruv Jain
analystSir, broadly, what would be the margin differential between the 2 segments?
Sagar Patil
executiveMargin across the products would be more or less same on the same lines, I would say. The yield would be different, but the margin percentage would be similar, yes.
Dhruv Jain
analystOkay. And sir, optically looking B2B growth seems quite low in this quarter. So just wanted to understand how should we think about this segment's growth over the next, say 2 to 3 years? And why such a smaller number in terms of growth in this quarter?
Sagar Patil
executiveSo we do have -- we would have plans to grow the B2B business as well, especially driven by the surface. On air, we have captive capacity, and it is also optimally utilized unless we have opportunities for doing day flights either for charters or so I mean, it would be a forward-looking statement, but I would say that we are also looking for growing our B2B segment faster. Surface, B2B, we do not have a very high market share. We are not #1 over there. So there will be plans to ramp up that business along with, of course, B2C on ground, as we call a [indiscernible] plus we used to call it. So I mean, there is plan on both the segments.
Dhruv Jain
analystAnd sir, in the B2B segment, if I may, if you could just split what would be the air mix and the road mix, the surface mix?
Sagar Patil
executiveAir would be slightly higher in terms of revenue. So, 71% may include about maybe 35% of air and no -- close to 40% would be air and 30% would be surface.
Operator
operatorSir, we have one question in the chat box. So the first is on the margin side. So margin actually had come down in the quarter if you look at the stand-alone basis. So what's the view ahead? Should it improve from here on? Or any color you can throw on the margin side?
Sagar Patil
executiveYes, I mean, without making a forward-looking statement, but yes, we -- there is also seasonality that comes in wherein we have second half characterized by the peak loads that come in. So the focus in first half is typically to maintain and plan for the maintaining the service quality when the peak volumes come in. So yes, we would be working towards improving the margin. But this is a normal business that we have had in this quarter. And yes, the effort will be to improve the margins.
Operator
operatorSure. We'll take next question from Mr. Nirmal.
Unknown Analyst
analystSo my question is, in one of the responses you mentioned that the fall in EBITDA has been a result of change in customer mix. So if you can elaborate on that, what kind of customer mix has the company got, sir?
Sagar Patil
executiveSo it's a mix of number of factors, including the -- at times maybe high margin or high I mean the mix of customers, the product mix as well as lane mix. So if the customers who provide you good volume and enjoying better pricing if they ship more or if the customers who ship with you a higher kilo or KPS product versus a lower kilo product, so the service element in the product involved, if that goes up and down, then the margin can also move accordingly in a short term.
Unknown Analyst
analystAnd sir, what was the reason in other expenses this quarter, there is write-off about 25% Y-o-Y?
Sagar Patil
executiveSo other expenses would include, say, rentals wherein we had implemented or we had added Bijwasan last year around -- I think this quarter, part of the quarter, that spend was not there. So that will be one small reason over there. Communications, there will be some increase, but not a big number. We have implemented some automated tools for call bridge where we have invested some amount there.
Unknown Analyst
analystOkay. Sir, should we – sir, this should be the green sort of normal going ahead like, should we see this going ahead for the next quarters also?
Sagar Patil
executiveSo in terms of absolute, this may not go down, but this will support the incremental volumes as the business goes up with continued growth, as a percentage to revenue, it can improve.
Unknown Analyst
analystOkay, sir. Sir, one last question on number of shipments, if you look at the growth in the number of shipments, growth in the number of shipments and also tonnage for the past three years, while growth has been positive, the growth rate Y-o-Y has come down from about 24% to 5% in shipments and 24% to 11% in tonnage? What would be the reason there?
Sagar Patil
executiveYes. That is where if the higher kilos per shipment, heavier parcels grow faster, these are characterized by more of a freight element, I would say, that the customer look at it. So that is where the rates become more competitive, whereas the smaller lighter shipments would have more of a service component from a door-to-door efficient, timely delivery point of view. So that is where the value perceived and paid for by the customers would be higher for a lighter shipment. So if your kilos go faster, as compared to shipments in a given period, there can be some dilution in the margin. Again, depending on -- along with that comes the lane mix, customer mix, et cetera.
Operator
operatorWe'll take next question from Mr. Anshul Agrawal.
Anshul Agrawal
analystOne clarification, sir. What is our B2B and B2C growth numbers for the current quarter Y-on-Y, I missed that number.
Sagar Patil
executiveYes. So for B2B, the revenue growth was 2.4% and B2C was 20.2% in revenue.
Anshul Agrawal
analystGot it. I understand that we don't break down our revenues in terms of air and surface. But in general understanding, would B2C see a larger share of surface? Or is it more restricted towards air only?
Sagar Patil
executiveSo the share of air has been more in B2C, but our ground or B2C also, in fact, has been the growth driver. So the share of ground has been also growing. The ratio is between now 16 is to 11 between air and ground on B2C in revenue.
Anshul Agrawal
analystOkay. So, the -- just the way you suggested that 40%, 30% is the breakup of B2B in air and surface. In B2C, it is 16% or 11%, I didn't -- is that correct?
Sagar Patil
executiveYes, yes, yes. That's correct, yes.
Anshul Agrawal
analystGot it. The second question was in terms of understanding, sir. When you mentioned that when kilos grow faster than shipments, wouldn't that also imply that when surface grows faster than air because I would suspect the lighter shipments go via air versus the heavier freight goes via surface. Would that understanding be correct?
Sagar Patil
executiveLargely, yes, because the products also are -- so we do have shipments, heavier shipments going on air. We have the air parcel business catering to that. But yes, the surface shipments would typically be heavier than the air shipments.
Operator
operatorWe'll take next question from Ankita.
Ankita Shah
analystSir, we were doing investment in our ground network, so largely the focus here is to handle more B2B parcels or B2C parcels and where can we see this improvement in network because if I see the annual report, the facilities 2 years back was approximately 2,347 which is now 2,284. So where are these investments happening?
Sagar Patil
executiveSo, largely the investments also happen by consolidating smaller facilities. And that is what we have done in Bijwasan last year for air cum e-tail facility. Even what we are doing now for ground facility is also consolidation of about ten facilities. So typically, as the business grows, we do not do a big bang, big investment. But then in pockets wherever the demand is increasing, that is where we add the facilities. But then when it reaches to a good volume, then we consolidate. So that is where the reduction in the number of facilities will be a mix of both consolidation, as well as at times closing down the smaller facilities, remote facilities where we do not see a significant utilization. These will be very small facilities, 100 square feet, 200 square feet also would come in there, where we may consolidate or even close sometimes when there are no significant business or shipment going to that location.
Ankita Shah
analystAnd between focus area more towards B2B volumes or B2C?
Sagar Patil
executiveIt's both. So our driver has been surface B2B, the growth driver and the e-tail, both are running on ground B2C – B2C on ground as well as B2B on ground.
Ankita Shah
analystHello, sorry, sorry for the disturbances.
Sagar Patil
executiveCould you hear me?
Ankita Shah
analystYes, sir. Can you please repeat?
Sagar Patil
executiveYes. So I was saying our growth drivers are both in B2B, as well as B2C in terms of volumes, we see the growth coming from surface B2B and also from the surface B2C, which is the e-tail business.
Ankita Shah
analystAlso sir, you earlier giving that tonnage handled on owned aircraft in the annual report. I didn't find the number this time for FY '25. So how much could that be?
Sagar Patil
executiveOkay. I do not have that number handy right now.
Tushar Gunderia
executiveWe'll send it to you, Ankita.
Ankita Shah
analystGot it. And sir, where is the new -- the 2 new aircrafts that we had added on which routes are they deployed currently? And what is the utilization of the 2 aircrafts specifically?
Sagar Patil
executiveSo we run our network. So these are not catering to any point to point, but then both the aircrafts are touching Guwahati. So while Guwahati is one of the stations for them, they also touch Delhi, Bangalore as well as Mumbai in their route at night.
Ankita Shah
analystAnd utilization?
Sagar Patil
executiveUtilization, again, it's a normal it will be about 85%. There would be a -- it would made up of sectors, which are weak and strong, but overall utilization would be at about 85%.
Ankita Shah
analystGot it. And sir, just one last thing again on the annual report, we have our per night capacity, earlier it was 500 tonnes per night. Even after the addition of the 2 aircraft also it still shows 500 tonnes per night. Has it not gone up our capacity?
Sagar Patil
executiveYou are comparing 500 from which year we have mentioned in annual report?
Ankita Shah
analystSir I have numbers -- since FY '18, this number is showing 500 tonnes per night till FY '25 annual report.
Sagar Patil
executiveWe'll check and come back to you, Ankita.
Ankita Shah
analystAnd sir, last one, if we say that our profitability both on the B2B and B2C segment in percentage term, the profit markup on both the segments is similar, then why change in mix is impacting margins?
Sagar Patil
executiveSo when you look at the profitability, we have a network that is interconnected when it comes to product. So the smaller parcels will have same first mile and last mile, but it will get mixed up with the middle mile whether it is air or ground, depending on whether it is going on air or around. So there are some -- there would be some allocations in play. Especially when you are ground is growing faster as compared to air, the variable margin on the air because there is a largely fixed capacity will be relatively lower as compared to ground. So I'm talking about variable margin, not the actual margin as such. So when the business grows and when it goes more on ground in a quarter, then there can be a -- at an overall level, the margin can grow slower or it can be lower as compared to the earlier quarter as such. So -- but at the same time, having said that, air is a limited resource. We are the only freighters who are consistently buying aircraft on a daily basis. So there can be a -- so with the same capacity and with the business volumes growing, there can be a better possibility of getting better yields over there. So that again opens up an opportunity when you look at the movement in margins happening. So as a business, we keep on looking at what mix of products or mix or customer mix or the lane mix that is being flied and work towards reaching to a better number of yield improving the margins at an overall level.
Ankita Shah
analystSo I understood this on the ground and air side. But on the B2B parcels and B2C parcels, if there is – is the profitability even on the B2B parcels and B2C parcels also has this variability like the way you said between ground and air. And if that is the case, which one is better for you in terms of profitability? Is it B2B parcels which are higher weight parcels? Or is it B2C which are low weight parcels, which yields better profitability?
Sagar Patil
executiveEven in case of B2B and B2C, depending on -- so at a stand-alone level of a for a or a static level of margins, they are comparable, not very different than each other. But depending on which -- the variability in the volumes, so if your ground grows faster, it grows along with the variable cost. So in a quarter, if the air is not growing as fast as ground, the impact of variable margin would be less beneficial in that quarter, yes, sir.
Ankita Shah
analystSo, effectively, basically it is not the type of shipment whether it's B2B, B2C, it is more of the movement of the cargo which impacts the margins, am I correct?
Sagar Patil
executiveYes, yes, the variability would be more on air where we have a largely fixed kind of network, though it is optimally utilized, but at the same time the incremental volumes coming in on a variable, but lower cost commercial airline over there will yield more margins for the air product.
Operator
operatorSir, just one question is there in the chat box. So any color on the volume growth for this year and next year?
Sagar Patil
executiveSorry, I couldn't get…
Operator
operatorAny color on the volume growth trajectory for this year and next year?
Sagar Patil
executiveMaybe it would be a forward-looking, so we will not be able to comment. There will be seasonality and there will be, of course, lane growth that is happening. And we'll, of course, as a management, we will try to include the numbers, but no view from the company point of view.
Operator
operatorSure. And just one more question, sir, on the capacity utilization. If you can just provide some capacity utilization on the new aircrafts and how -- where it has reached and what's -- any sense on the existing aircrafts as well?
Sagar Patil
executiveSo the new aircrafts have also reached the normal capacity utilization, which comes to about 85%.
Operator
operatorSo all the aircraft are not, yeah.
Sagar Patil
executiveYes. So they basically -- we don't fly point-to-point. It's a part of an overall network and even the new aircraft have been kind of merged into the existing network, adding only Guwahati as an additional station. So, overall network utilization is about 85%, and that is more or less standard across the flights I would say.
Operator
operatorGot it. Yes, I think those were the question. Any other question can please raise their hand or we can close the call. Yes. I think we'll just take the last question from Mr. Achal.
Achalkumar Lohade
analystSir, if you could give us a sense in terms of the demand situation or the business, how it is trending because we hear that consumption is weak. There is a fair amount of slackness. So, just wanted to check, are you seeing any improvement in the volumes as we speak? And b, any structural change you're seeing in the industry in terms of competition or in terms of pricing or anything on that front, sir?
Sagar Patil
executiveSo, our volume growth trajectory, you can see that, I mean, it remains stable, not significantly going up or down. So from that point of view, and we also have a very stable base of the customers even when we hear about slowdown in certain industries or at times in e-commerce. We don't see that because we are not very big player, but we service a very niche set of customers. And customers also, given the premium that we have with the service quality, customers would use us for their critical shipments where they are willing to pay a good price given their service requirements or their customer requirements as such. So, we don't see a very significant up or down in the numbers that we have.
Achalkumar Lohade
analystUnderstood. And of your total expenses, sir, would it be possible to know what is the fixed cost as in if the volumes go down 10%, you still incur the same cost? If you could give us a sense, let's say, of the on the quarter's expense, how much would be fixed, let's say, of the total employee cost and the other expenses? We have roughly about INR 400 crores quarterly expense, right? So how much would of this would be fixed cost according to you? Because I presume the freight and service cost and all that will be fixed before we calculate the gross profit.
Sagar Patil
executiveSo yes, employee costs would be largely fixed in short to medium term. Within freight handling, we have a mix of both fixed and variable. The aircraft cost will be largely fixed as far as the cost of the aircraft, but the running cost of the ATF would be variable with the number of flights we would have. And largely, we try to variabilize that by ensuring that we fly only when we are sure of the capacity being utilized. But now with the increasing growth in the ground, we so are increasing the variable costs for the middle mile. Last mile also largely our deliveries are outsourced with our vendor, with our partners, which will have 50-50 variable and fixed element. So, it's a mix. If you ask me at a quarter level, looking at the expenses, how much will be variable and how much will be fixed, it would be close to 50-50. 50 plus it would be…
Achalkumar Lohade
analystThus sir, massive operating leverage actually if the growth picks up, if the growth is substantial, let's say, a double-digit growth, you can have a reasonably large delta on the margin. Is that understanding right?
Sagar Patil
executiveYes, that is one, yes and no because with the capacities being largely optimally utilized, we also cannot add a very big volume because the capacities are all across. They are not only [indiscernible].
Achalkumar Lohade
analystSorry, I couldn't hear you, sir.
Sagar Patil
executiveYes. So, the first mile, last mile capacities would take time to ramp up, be it facilities or even manpower for pickup and delivery. So, we need to really when pick up when peak season also happens, we start ramping up the capacities, which are variable. So for 1 or 2 months of peak also, they would be more or less like fixed in nature because we would hire the vehicles as well as manpower for that period and some facilities, yes.
Operator
operatorYes. So we'll just take one last question from Mr. Vinod from [indiscernible].
Unknown Analyst
analystYes. This is such a -- I mean I'd like to hear the strategy question, like how does Blue Dart plan to strategically balance its focus on expanding the market share, especially, let's say, particularly in the surface segment where the competition is growing much faster, while simultaneously driving the margin recovery as well in the coming years through operational efficiency as well as and the premium service differentiation.
Sagar Patil
executiveYes. So our prime focus is always on service differentiation, the service quality. So, while we also work towards increasing the volumes, the market share, that is without giving up on the margin. Yes, it's a mix of different products with different variability with margins going up and down with the increasing volumes depending on the customer mix, as well as the product mix. But the prime motto is to have that differentiated service, which will help us to grow without giving up the profitability. I hope strategically, that is how we look at moving forward.
Unknown Analyst
analystProfitable revenue is the key.
Sagar Patil
executiveYes.
Unknown Analyst
analystOkay. So basically, you don't want to sacrifice just for the sake of increasing the volumes.
Sagar Patil
executiveYes. That's right. Yes.
Operator
operatorSo we are done with the questions. So, sir, any closing comments from the team, then we will close the call.
Sagar Patil
executiveYes. So I mean, we see the growth trajectory being consistent and stable. And we are also working towards improving the business further with improvement in -- both in taking care of the peak volume, adding to our profitability, as well as margin that is going to be the way forward for us, yes.
Operator
operatorSo thanks, everyone, for joining in. And once again, thank you to the management of Blue Dart for giving us the opportunity to host the call. Thank you. Thank you, everyone.
Tushar Gunderia
executiveYes, thank you all. Thank you, Alok for organizing. Thank you.
Sagar Patil
executiveThank you.
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