Can Fin Homes Limited (511196) Earnings Call Transcript & Summary

July 20, 2026

BSE IN Financials Financial Services earnings 63 min

Earnings Call Speaker Segments

Operator

operator
#1

Good afternoon, ladies and gentlemen, good day, and welcome to the Can Fin Homes Q1 FY '27 Conference Call hosted by Investec Capital. [Operator Instructions] Please note, this call is being recorded. I now hand over the conference to my colleague, Nidhesh Jain from Investec. Thank you, and over to you, Nidesh.

Nidhesh Jain

analyst
#2

Thank you, Sapna. Good afternoon, everyone. Welcome to the Quarter 1 FY 2027 Earnings Conference Call of Can Fin Homes Limited hosted by Investec Capital. We will start with management commentary, followed by a Q&A session. To discuss the financial performance of Can Fin Homes and to address your queries, we have with us Mr. Suresh Iyer, MD and CEO; Mr. Shailesh Kumar Singh, Deputy MD; Mr. Prakash, President; Mr. [indiscernible] Kumar, President and and Mr. Abhishek Mishra, CFO of Can Fin Homes Limited. Please note that this call is being recorded. I would now like to hand over the call to Mr. Suresh Iyer for his opening comments. Over to you, sir.

Suresh Iyer

executive
#3

Yes. Good afternoon, everyone. Thank you, Nadesh and welcome to this earnings for Q1 FY '27 performance of Can Fin. I'll just start by giving a brief of the performance as a few highlights. Obviously, all these things are covered in the investor presentation. However, I'll just give you some brief and some commentary on these aspects also, and then we can open it up for question answers. First of all, disbursements -- in terms of disbursements we had given a guidance or a projection that in Q1, we'll be doing INR 2,500 crores, Q2 INR 3,000 crores and INR 3,500 crores and INR 4,000 crores in the third and fourth quarters and so on. So I get INR 2,500 crores, which was what was plan what was projected, we have achieved INR 2,609 crores. So we have been able to do more than what we had originally projected. And this has been possible because of a positive growth across all our geographies. That is we have 6 zones and all the 6 zones, including Karnataka and Telangana, we've had a positive growth. And Karnataka actually, with the 18% growth over Q1 of last year is actually the lowest in terms of the growth zone-wise growth. So we've had a growth across all the geographies. Plus, we've also had a positive contribution coming from the sales team as well as from the new branches that were opened post March 2023, which has helped us in achieving this disbursement. And that is a positive thing, which is one of the drivers for this growth. In terms of breakup of this growth, if you see, we've had a salaried and self-employed, both have grown compared to last year corresponding period. So salaried in absolute terms has grown at 21%. The overall growth for the quarter has been 29%. That is against INR 2,015 crores. The current quarter, we have done INR 2,609 crores. So that is a 29% both. But within that, the salaried segment has grown at 21% and the SENP has grown 44%. Similarly, if you break up between the housing and the nonhousing, the housing in Q1 FY '27 has grown at 28% compared to the Q1 of housing figure of last year. And -- whereas the nonhousing that is NHL has grown at 32% and combined, there is a 29% growth. So basically, across all the [indiscernible] metrics, PCR has been a growth across all the 4 things. The next, if you look at what is the challenge, however, has been that the prepayments or the rundown has been a little fair compared to even Q4 of last year. So we had this challenge and 1 of the expectation or one of our planning was that post this conversion from annual to quarterly reset, you may probably see a reduction in our BT house. However, this has not happened. In fact, as against INR 1,730 crores rundown in in Q1 -- Q4 of last year this thing, we are having a rundown of INR 1,857 crores. So basically, there is almost INR 127 crore increase in the rundown. However, if you break up the same run down, there's a -- what comes out is BT out, which which was INR 400 crore in Q4 of last year has increased to INR 408 crores. So there is not a -- there is no major increase or higher BT outs, which has resulted in this rundown. It is just marginal INR 8 crore increase compared to Q4 of last year. Same way if you look at loan closures other than BT, that is cases where customers have closed their loans from their own funds or because they are selling property or where we have initiated the sale under surface, that amount last year -- last Q4 was INR 360 crores. As against that, it has increased to INR 377 crores. So both these things have not actually increased in a major manner. However, what has actually increased resulting in the higher rundown, is that part print payments from the customers and amortization particularly have results that have have increased. So basically, when the amortization of the -- sorry, reset happened from annual to quarterly. Most of the customers were under a change in EMI -- sorry, change in our tenure option. So the EMI was constant and the tenure was changing. So in all these cases, when the reset change from annual to quarterly and the rate of industry was passed on 0.5 percentage, tenure has actually crashed. And the EMI has remained the same because of which higher amount of proportion has gone towards the principal. So as against INR 976 crores in Q4 of last year, which was part prepayment amortization, the number has gone up to INR 1,072 crores. So basically, this is the main reason why the rundown has been higher, and we will have to now work on this particular aspect. Now coming to the AUM growth. So last year, we had an overall AUM growth of 10.4%. And this year, in Q1, it has inched up to 10.8% or 11% as we have reported, but [indiscernible] in real. This has obviously been because of INR 755 odd crores, which has been added to the book from the disbursements net of the rundown. And if you actually see the disbursement was projected at INR 2,500 crores. And for the full year, we had projected that at INR 13,000 crore disbursement for the full year, INR 7,000 crores would be the rundown, which means approximately INR 1,750 crores every quarter against which this quarter, the rundown has been [indiscernible], so almost INR 100 crores more than what we had anticipated. But actually, this has also been offset by the disbursement which has been higher by INR 109 crores against INR 2,500 crores, we have done INR 2,609 crore. So basically, whatever was the expected increase in our AUM, which we had projected in the -- for the full year, the Q1, whatever we had projected actually has the numbers, net-net have been the same, just that the disbursement also has been higher as has been offset by an equivalent amount of higher rundowns as well. So we are still in line with what we had projected at 14% AUM growth, just that we will have to now consistently do a little more disbursements every quarter to see that we offset whatever is the higher prepayment or rundown that is there. So that we will be planning. As of now, we are projecting for INR 3,000 crores only, but we will be pushing for seeing that we cover for the higher rundown. So the projection for the entire year, we continue to have as 14% AUM growth is what we will be targeting. And Next, we talk about the spread and the NIM. So we had in the end of last quarter, of last year -- I mean Q4 of last year, we had indicated that there was a high amount of portfolio, which has moved from annual recent to quarterly reset and have benefited from the reduction in rate of interest plus there was a January 2026 rate at also of 15 basis points. So net of that, our yield would come down to 9.81%, which, in fact, we have been able to sustain throughout the quarter. And for the full quarter, also, yield is 9.81%. So this is something which was already envisaged and was already highlighted in the previous quarter earnings call. As against that, we had indicated that our cost of borrowing would be 6.99%, which in fact has ended at 6.98%. So basically, on the cost of borrowing side, we have further been able to bring down from what we were at as of 1st April. And this is mainly because we also had some high-cost NCDs which have been repaid. And we also were able to time our commercial run rate at a very appropriate time. So this has helped been ensuring that our cost remains low. We do have a couple of term loans, which we have or other one term loan, which we have raised at 7.25% during the quarter. But none of the older borrowings have had any rate revision because there is no revisions. And all our term loans are either linked to T-bill or are linked to repo. There is nothing which is in MCLR. So we have not seen any increase in that. So our spread is [ 2.83 as its 2.81 ] as we had indicated in the beginning of the year. And consequently, our NIM is 3.81, which also is -- we have given our guidance for 3.75. Going forward, we have a good amount of sanctions on hand from banks. And of course, NCDs and CPs are also there. But I think the banks are currently the cheapest option we are having, of course, other than the short-term reps. And we've also got an application with NAV. So at least as of now, even considering that NHB, we don't consider in Q2, we don't raise any NCD, based on the bank borrowings also, there will be a very, very marginal increase only in cost of borrowing, and that also because of the incremental loans not on the existing loans. So keeping that in mind, we are confident we will able to maintain the spread and the NIM because on the yield side also, we have a couple of opportunities available by -- because of our change in mix, product mix and segment mix. So we are confident that the NIM will be maintained at 3.8% plus, and we should not have a problem in that. As regards delinquency, and NPA, the Stage 2 and Stage 3 and delinquency has actually come down compared to March '26 in absolute value. So while there is a little increase of about close to INR 17 crores, INR 18 crores in NPA, it is more than that compensated in the reduction in our SMA 2 and SMA 1. And consequently, our provision of credit cost is marginal. It is much less than what it was in last year. And we are confident, in fact, the trends also indicate that our the last 6 quarters continuously our [indiscernible] bonds ratios have been coming down. And even right now, we don't see any increase in the number of delinquent accounts. So basically, we are confident that we should be able to maintain our credit cost guidance of 10 basis points. So that's in a nutshell the brief highlights of the performance. There are any queries, we can now I open it up for queries. Thank you.

Nidhesh Jain

analyst
#4

[Operator Instructions] So first question is from Shreepal Doshi.

Shreepal Doshi

analyst
#5

My first question, sir, was on the macros, which have been tough and still remain uncertain, while our asset quality indicators have remained resilient. But how do you see that playing out in the next 3, 6 months now, given -- and have you taken any underwriting norms or process changes in the last 2, 3 months? And also in terms of customer profile, any filtration or any dose and ones that we have tweaked there. And any particular trend in terms of salaried, self-employed segment in terms of rejection rates and then aspects on the same. So how do you see the same, let's say, the asset quality trends shaping up in the next 3, 6 months overall and keeping in mind the points that I've highlighted.

Suresh Iyer

executive
#6

Sure. So thank you, Shreepal. First is in terms of macros, I think, as I indicated, across geographies, we are at least not seeing any slowdown in the demand and we are not seeing any major issues either in the project launches also. In fact, in this quarter, that is Q1, we have added another 60 APS projects also. So the projects are also there. We are also envision from 271 approved projects, we now have 331 approved projects as at the end of the quarter. So we don't see any major thing on the demand side. On the interest rate side, of course, and liquidity side, liquidity also, as I mentioned, we are having a good response. Banks are -- almost all our partner banks have come forward and have shown a willingness to sanction. In fact, we've got a couple of large sanctions also. So we don't see any problem in the liquidity either. In terms of the rate of interest, yes, the rates have slightly gone up as against 6.95%, which we were raising in in last year came from the banks. We are now -- the spread, they have increased. And while they can't increase on the existing loans, it's only for the new loans where the banks have been quoting anywhere between 7.25% to 7.5%. So that is only -- that is one change. So now on -- so what we have done is in terms of -- to offset this increase in the incremental borrowing cost, we have also tweaked some of our internal guidelines also. So like now whatever special rates that we are offering, which we are offering for more than INR 20 lakhs, we have increased it to more than INR 25 lakhs. So that is one thing, which was slightly another 20 to 25 bucket, we will slightly get a little better yield. We've also -- in terms of customers rerating basically every year, we have to do a customer appraisal once again and classify the customer's risk profile. So there also, we have relooked at it. One is we have added additional parameters so that we are doing a little more EWS signals have been added. A little more monitoring in terms of OTMS reports and all those things have been added. So that we are -- if anything is there, we get an early warning and we are able to take corrective action. And as I said, INR 20 lakhs to INR 25 lakhs have increased. And now we have also in terms of civil score, as against about 75 to odd percentage. Today, we are 82% of our loans are now having a civil score of more than 700. So I think it's more of customer selection also, which is slightly improved, that is coming for the customers at this point of view. So consequently, there will be some indirect increase in the rejection ratios. But as we know 80% of our customers are going through the DSA channel, so the log-in and everything happens only when it is basically cleared or fitting into our norm. So we don't have a very great data, this thing that we can share about how -- whether the reduction rates have gone up. But basically, these are the things that we have done in terms of this. And as I mentioned, for the last 6 quarters, we have been monitoring. We have our NACH bounce rates have actually come down. And we have also, during the last couple of quarters, run some exercises to see that older cases where NACH was not there, we have tried to convert those cases also into NACH. So these are basically some more of hygiene improvement that we have tried to do. This is what we have done.

Shreepal Doshi

analyst
#7

Got it, sir. My second question was on the IT side. So in the quarter, we were supposed to do a complete implementation on the LOS/LMS and report generation. And I think we've completed the pilot already. So when do we complete implementation. And if it is in 2Q or in 3Q, would -- do you see any impact on the business or on the disbursement targets that we have highlighted?

Suresh Iyer

executive
#8

Sure. See, we have done a pilot of 5 branches. And of course, there have been some teething problems, but nothing which has impacted our business. All these -- actually, we implemented all of them on 8th of July. Today, it is just 12 days. But all the 5 branches have put through all transactions, including sanctions, disbursements, customer creation, at processing, collection of the EMI collection through BPA transactions, loan closures, all these transactions have been put through. And we -- I mean, while there have been some small issues, which have come up and have been immediately attended to, but I mean, we have not had any kind of a problem touch-wood where we have had to kind of -- where we feel that it will impact our business. So -- we plan to, in fact, implement it across our remaining 245 branches in this current quarter only. The only thing is we don't have a weekly upgradation or a weekly implementation process possible. It has to be only at one end because only then we can take the data and compare it and be able to go ahead. So we have done it on -- based on the 30th June data on 8th of July. Senior will be doing it on -- based on the 31st July data in August and August data in September. And so definitely before the next quarter's earnings call, we will be done with all the 250 branches. And going by the experience of the 5 branches, I think we don't envisage any problems or any issues in the business because these branches also are likely to end the month of July with almost the same or better business than June. So we don't -- because already they are all logging files, the disbursements are happening all integrations with all other applications, including internal as well as external APIs, all of them have been functioning quite well. So we don't envisage any problems.

Nidhesh Jain

analyst
#9

The next question is from Sonal Minhas.

Sonal Minhas

analyst
#10

Sir, just a few questions from my side. In terms of the right implementation, what was the experience in coming back to normal business volume for the 5 branches that we implemented in June, we already back to normal business volume or productivity in those branches so that we get to understand that we implemented in the residual number of branches, what will be the business impact and for what length of time?

Suresh Iyer

executive
#11

See, the IT implementer, I just mentioned, it is based on the June data we've implemented in July. We are almost 12 days since we implemented. We are already kind of I would say, on track in terms of the business for the month. All the branches I have -- we have been talking to them. There are small, small issues but nothing major, which is a showstopper. All the processes, as I mentioned, disbursement, sanction, closures, repayment, NACH, everything has been processed, and we are very much on track to -- I think in this month itself, they will probably be on track for the business. Already, disbursements have also started in all the 5 branches. So there is no problem in terms of that. So going by that experience, I think we are confident we'll not have major issues. The only thing is we had 5 branches. We could give individual attention to when we do the next 50 or 100 in the next month, we may not -- it will take a little longer to the handholding. But beyond that, we don't see any problem because the system per -- system-wise in terms of the product that has been delivered and processing that is happening, there is no issue. And in fact, even the people they have been 3 to 4 days is all that they are taking to get the hang of the system.

Sonal Minhas

analyst
#12

Sir, are we targeting a certain number of business in this quarter since it's going to be a very testing quarter from our bandwidth point of view. I mean, so if we did a certain run rate say in June, would we be able to maintain that in July, August, summer despite this implementation? And can you share the number?

Suresh Iyer

executive
#13

No, I think we are confident that [ INR 3,000 crores ] we don't want to change. We are -- I think we will be able to meet that number. However, we do plan to come back somewhere in September and maybe either we will issue a press release or we will maybe come back and have a conference like this. But we can update -- we'll give a proper update on how the remaining 2 tranches of implementation have happened in August and September also, but we are confident the way 5 branches have been able to quickly within 10 days, come back to normal and do all the processes. I think in other branches also, we should be able to do it in the same month. And -- so INR 3,000 crores that we are targeting for Q2 stays, that number stays.

Sonal Minhas

analyst
#14

One last thing on pricing. When I look at the shift in the ticket size mix, to more than INR 30 lakh loans, the proportion is going up in disbursement and INR 50 to INR 100 lakh category ticket sciences loans have also gone up in UN. So if they're contributing higher to our growth with every passing quarter, what is the pricing here versus the overall pricing that we get in the quarter?

Suresh Iyer

executive
#15

So actually, there's a multiple combination is, I would say, a 2x2 or 3 x 3 or whatever kind of metric with some -- So as I said, blended cost is 9.81%. And last year also, we had 9.82% there. And so by and large, overall blended cost is coming to 9.8%. For a salaried customer, who is having a CIBIL score of more than 725 and who is probably looking for a loan of INR 25 lakh plus because we have moved it from [ 20 to 25 ] I think the best rate would be around 8.4%, but then it goes up to around 11% also depending on the customer profile. So if it is individual customer rating is or S2 or S3, then obviously, the rate will be higher. Same way, the customer is vis-a-vis stadias a self-input then it will be a little higher. Against the housing, if it is a little -- so the highest rate would be for non-salaried, non-housing customer who is having an S3 rating. That would be probably the highest rating. So anywhere between 8.4% to around 2.5% would be the range when blended comes to 9.8%.

Nidhesh Jain

analyst
#16

The next question is from Shubhranshu Mishra.

Shubhranshu Mishra

analyst
#17

Two or three questions. The first one is a couple of NBFCs who have reported before you have spoken about some amount of disruptions in the IT sector, hiring, especially at the entry-level management level. Given the fact that we have a larger exposure to Bangalore and the outcome of Bangalore. Are we seeing any kind of changes in the offtake, especially in the IT sector for home loans? If so, have we changed any policies around it? Second is, can we spell out the number of home loans and the number of LAP loans that non-home loans that we have done in this particular quarter? And what's the expected run rate for the quarterly run rate for the rest of the year? And the third question is around any kind of surprises that we might expect in OPEX going forward in '27?

Suresh Iyer

executive
#18

Sure. See, in terms of the IT sector impact on the loans enabling, we have not seen any major maybe Karnataka, as we said, it still is also growing at 18%, and Telengana has grown at a little higher than that only. Of course, to some extent, it is also because of base effect. But having said that, it is still growing compared to last year, and it is also contributing. We are not seeing any major change because of this IT. In fact, we -- there are job losses. That's a fact. But there are also people who are in the mid and all who are able to reset them new, they are also able to get different jobs in different things. So there are -- it's not that there are more jobs and people are absolutely having to sit at home. So far, there has been no impact. Having said that, if you look at our Karnataka delinquency, our NPA as on 31st March '26 was lower than in absolute value as compared to [indiscernible] and in June also, it's a very, very marginal 1 or 2, 3 cases, but nothing major, which is there, which also is anyway first quarter sequential impact. So we have not seen any major impact of that. Second, in terms of number of loans, I don't -- wouldn't be able to give you the number of loan accounts, but I can definitely share the number, the amount. So as in out of INR 215 crores which we have done in Q1 FY '26, [ 12.91 ] was Home HL. [ 724 ] was NHL. As against that, Q1 FY '27, you have done INR 2,609 crores, of which INR 1,650 crores is HL and INR 958 crores is NHL. So basically, in HL, we have had a 28% growth Q1 to Q1. And in NHL, we have had a 32% growth. This is in terms of the amount I can say, number of accounts I don't have right now.

Shubhranshu Mishra

analyst
#19

The third question was around OpEx. And if I can just squeeze in one question, which is around the APF. So the total number of APF you have spelled out is around 331, per project, what is the maximum number of apartments that we can do? And when does this become a major contributor, when I say major upwards of at least 15% in our disbursement number?

Suresh Iyer

executive
#20

I think, see, in terms of OpEx, I don't think there is any major surprise other than what we have been saying that INR 40 crores is yet to happen. As I said, since we have just implemented in Q1 -- in July of this year, we still have some of the things where sign-off is -- we have to still capitalize some of the things we'll capitalize in this in July also. So that will come into by way of depreciation and all those things. But Panda, I think quite a few of the items, which are there where the AMCs have also kicked in, some of the cases where payments and all have been made, which are -- so those things have already started. I think even this quarter, there is a little bit of impact. In fact, if you recollect, last year also about INR 5 crores to INR 6 crores of expenses have already kicked in terms of the project because some of the project items which we had taken in the last quarter of last year, 1 year -- first year, AMC has also started. So basically, in terms of OpEx, I don't think major any major new things are going to come. Salary cost or rent and taxes and all those, everything else other than IT cost is also well under control. There is no major surprise there. Everything is in line with last year's thing only. In terms of APF actually, we are looking at as such about up to 100, 150 units per project also we can consider for APS. So we do have some good marquee projects also, which have been approved by us of some very [indiscernible] also. Although most of the projects are of Cat B builders, but we do have some good market projects of Cat A builders also. As of now, in fact, the contribution is more of a -- they are also testing us. We are also going through whole things. So learning is happening. So it's a very small number. I think 15%, I think, would still take -- will be a while away. But at least we have started getting a good regular trickle from these projects, which is a -- which is a positive thing.

Shubhranshu Mishra

analyst
#21

So this 100 number is what percentage of the total apartment throughput?

Suresh Iyer

executive
#22

No, no. This is a total number of parents in the project. What we are expecting is to start with maybe 1, 2 because we will see all the projects that we have tied up with mostly are already having 2 or 3 tires. And no builder goes with a single tie-up. And since we are not doing developer finance, obviously, the first right of refusal goes to the lender who has also given the project finance.

Shubhranshu Mishra

analyst
#23

So what I'm trying to get at, Suresh, is from a risk management perspective, what is the maximum number of apartments we can do per project?

Suresh Iyer

executive
#24

That actually, we have a dual thing. We have a 10% and there is a number wise also that it is project with units, then you can go up to think 4 to 5 or 6 or something. So we have a metric for that also. So we don't go by the -- from the risk point of view, we will never go with more than 10% in a single project. I misunderstood your question, sorry.

Nidhesh Jain

analyst
#25

Then the next question is from Abhijit Tibrewal.

Abhijit Tibrewal

analyst
#26

Sir, just two things. One is, I mean, we have been the fact that we are going for a higher ticket size now where we are seeing that large part of the growth coming from higher ticket sizes. I think I also heard you on the call that given that the incremental cost of borrowings are moving up, we are also trying to do some mix on the asset side. Basically, where you said that maybe the yields that we used to charge to up to INR 20 lakhs, the same yield we will charge to INR 25 lakhs now. I hope that understanding was correct.

Suresh Iyer

executive
#27

Correct. That is correct.

Abhijit Tibrewal

analyst
#28

Don't you think that as we keep moving up, sir, we are facing higher composition. Basically, what I'm trying to understand is, so until now, the competition always used to be with banks or PSU banks. Now a lot of these large HFCs also talk about doing -- I don't want to call it affordable, but small ticket housing the [ 25, 30, 35 ] where we are building our suites for. So are we seeing higher competition on some banks there I come from these largest [indiscernible] there?

Suresh Iyer

executive
#29

See, actually, in fact, it is not the banks who are the prime players who take away our portfolio. Our main BT happens with LIC and Bajaj only. It's always been the private center and players who are doing it in the [indiscernible] larger HFC space. The banks, of course, are there, but so far, we are not still not in threat size segment, we are directly in competing them. So it's -- if I ask 50 branches, probably 30 branches would say, LIC is the main competitor, maybe another 10, 12, we'll say, Bajaj and an competitor and maybe a few of them will say DNB 1 or 2 in smaller geographies or so rarely, you will have the #1 competition or the #1 entity as a bank. So we don't have that. But so far, at least these other players that have not majorly been able to do a dent, make a dent in our listing. And as I also mentioned, our prepayment or loan BT out has been most stable in Q1 compared to Q4 of last year. So Q4 last year, we had INR 400 crores of BT out. This time, it is INR 408 crores.

Abhijit Tibrewal

analyst
#30

Got it. And sir, then you remember you touched upon this when someone asked you if you're seeing any higher bounce rates, higher delinquencies from salaried customers in the IT sector, given that we have a very good presence in Bangalore and Southern India, Talangana. So sir, just trying to understand, have you had a chance to look at what proportion of our salary customers are employed in the IT sector. That is one part of the question. And the other party is that if these are our customers, what ticket sizes, what is there basically annual income like? But what I'm trying to understand is what kind of IT customers will typically end up going to banks and what kind of IT salaried customers will come to us.

Suresh Iyer

executive
#31

Sure. See, our IT sector exposure is only about 6% in terms of the number of customers who are associated with the IT sector and have taken a loan from us, okay? And we have done so study at least the top companies, which are in IT are definitely not the customers from those companies are not likely to say whether an Infosys customer, whether [indiscernible] customer, whether Cognizant customer or somebody is taking a loan from us, it's almost not there. okay? We have small, small IT-related entities with whom we are there. Obviously, yes, there are those entities also have to have -- we'll be the first ones facing the challenge whenever competition comes or whenever any new change happens. But still so far, we have not seen any major impact on this. At least our check bounce ratio, as I mentioned, for the last 6 quarters have actually our NACH bounce ratios have been coming down. So we have not seen any major impact because of this, yes.

Abhijit Tibrewal

analyst
#32

Got it. And sir, just the last year in the clarification to what you said earlier. What you're saying is that this year, you're still targeting that INR 13,000 crores in this business. Does that -- given that what you explained the EMIs we may say the [indiscernible] for the principal amortization is faster. So to that end, this year, you're expecting the rundown in the book to be higher but still targeting that 14% growth that is [indiscernible]?

Suresh Iyer

executive
#33

So if required, we may have to push business, I think we should be able to do that. And already in Q1, we've overshot our -- whatever we had targeted for also, Q2 also we are targeting INR 3,000 crores. And I think the way our IT transformation has gone, we may not have -- we may be able to push a little earlier than what we had anticipated. So I think we will still -- we will be able to do a INR 6,000 crore accretion to the book by the end of the year. If that means we'll have to push a little more in terms of disbursement, INR 13,000 crores will become INR 13,200 crores INR 3,400 crores or whatever. We will try to push for that.

Nidhesh Jain

analyst
#34

And the next question is from Kunal.

Unknown Analyst

analyst
#35

So just two quick from my side, both on term. First is, is it correct that its 2001, Can Fin Homes has written off just about INR 20 crores in total loans? Is that information correct?

Suresh Iyer

executive
#36

Sorry, 20,000?

Abhishek Mishra

executive
#37

2001, since the year 2001. We have written off.

Suresh Iyer

executive
#38

Written-off you're talking about. Yes, that is correct. That is correct.

Unknown Analyst

analyst
#39

How, sir? I mean, we have companies that have write off thousands of crores in a year. Can you please talk about culture or the process of Can Fin that make it so....

Suresh Iyer

executive
#40

So I'll tell you. So one thing is, in terms of technical write-offs, so there are two things over here. I will just clarify. This is -- we had a credit frauds or credit write-offs that we are talking about. So of course, this doesn't include that INR 40 crores of Ambala, which we are talking about. That is a noncredit issue. In terms of credit things which affect the ring, we are -- there are two things. One, there is a -- there are fraud. So there are issues where some frauds might happen, and these products are -- we are still continuing those frauds with 100% provision and they continue to reflect as NPEs in our books of accounts. So our INR 380 crores or INR 395 crores of NPA that we are showing, this could include some accounts which we have been flagged as fraud, we may be providing 100% provision for it, but we don't -- we would not have written off those accounts. So it's 100% provision, there is a fraud. It continues to show as an NPA. It is there in our books of account. And it is -- we attempt to recover from that, either through surface wherever property is available or through other legal processes is continuing. So that is 1 part of it. The second is in terms of actual write-off, where this happens where one, we know that there is no property customers, some fraud where nothing is possible. That is a case where we would have written off. Our alternative second would be where we have sold the property, there is a difference amount. Like, for example, there is a INR 22 lakh outstanding, we have sold for INR 21 lakhs through surface sale, and we don't envisage the possibility of remaining recovery in the remaining INR 1 lakh, you would have written off that INR 1 lakh also. So those add up when you add up. Those the write-offs also, that is up to INR 20 crores only from the last 20, 25 years. That is correct. But there are additionally some frauds, which are shown as frauds, reported to the regulatory authorities. We have taken police action. They continue to show as NPA, they continue to show with 100% provisioning. And so if we actually -- okay, if we remove those kind of frauds and would have written off, then probably we would have had another INR 60-odd crores, we could have probably -- which pertain to the fraud, which pertain into all other things, maybe about INR 50 crores, INR 60 crores could have additionally been would have written off. So has there been some other entity where there is a fraud, there's a write-off policy, then in that case, we would have had a similar policy, then another INR 50 crores, INR 60 crores would have probably been also written off. In which case, our NPA, which is INR 375 would have come down to INR 310 crores, INR 320 crores only.

Unknown Analyst

analyst
#41

That's still a very exceptional number, especially if it is cumulative given almost how much total loans have been disposed over 20, 25 years and in of just INR 100 crores cumulatively that was my question. Even with reliance on the ESA sourcing, how have we been able to maintain such a pristine credit underwriting practice and [indiscernible] over such an extended period of time? We all know our financial institutions are subject to very great external pressures, human pressures and organizations pressures to grow, where they make mistakes, but Can Fin has been able to maintain that discipline over the last 2.5 decades.

Suresh Iyer

executive
#42

I guess, yes, customer selection and that -- and were tight policies, conservative policies is yes, it has impacted our growth. Sometimes you have not grown in line with what market expects, Yes. But yes, we've been -- it has been a very safe lending, conservative policies, conservative lending has been followed.

Unknown Analyst

analyst
#43

And the second question on the cost-to-income ratio. With the technology transformation and moving towards more in-house sourcing, how do you see that playing out over the next few years?

Suresh Iyer

executive
#44

See, current year, we will do envisage that it will be hovering around 19.5% cost-to-income ratio. And some of it, as we said, has already started kicking in this quarter itself. Therefore, from the 18% or numbers, we have now moved to the 19% plus cost-to-income ratio. For the year, we expect it will be around 19.5%. And since our project is already implemented and we have already worked out the cost. Now going forward, this the AMCs and this depreciation part and all will kind of remain stable. But as the book grows, this percentages again, start to come down a little bit. So I guess we would in under 3 years down the line, we would, again, would want to bring it to 18% or thereabouts.

Unknown Analyst

analyst
#45

That would be the long-term average?

Suresh Iyer

executive
#46

Yes. Correct.

Nidhesh Jain

analyst
#47

And the next question is from Sonal.

Sonal Minhas

analyst
#48

This is Sonal. So I have 2 questions, sir. I'm looking at your book rundown numbers, and they have been elevated for the last 4 quarters. Sorry if I was out of the call because of these IT issues, I want to understand, like how do you understand these numbers? Or do you decide for these numbers? And what is the near-term to longer-term target of these numbers? Should be lower than 4% over the course of the next 1 or 2 years or this is the new normal? That's the first question.

Suresh Iyer

executive
#49

See, first of all, as I had given in the opening remarks itself, the breakup of our turn down. We have about INR 408 crores is coming from BT out. INR 377 crores is from where the customers are making their own closures on their own funds, either because they're selling the property or because we are pushing them to sell the property or we are generally small amounts and they are just making a payment and closing the loan to reduce the liability. So the major challenge or the major portion from where our rundown is happening is actually amortization and more importantly, part prepayments there, customers are making more payments every month. But the loans are still with us. So it's just a conservative approach on the customer side where they just get some extra funds and they are parking with us. So this is something which -- from the customer's point of view, obviously, it is good because we are able to cut down their tears and repay earlier, less interest burden for them. So from that point of view, it is good. But at the same time, it is hurting us. We'll have to see how it is there. What we look at is -- this particular quarter, it has been -- this has been the number. But going forward, I think we will want to work on whether we can convert some of these customers into deposit customers for us or else if we can look at some other kind of thing where they can be retained without having to prepay and move out. So those, we will be looking at it because some of the prepayments probably we may be able to offer them a solution and see. So we have right now analyzing and talking to credit information bureaus to see we can get an alert even at the time when they make inquiry elsewhere so that we can contact them and try to retain them. So those efforts are going on, but another thing which is there is today, if you look at it, before the interest rates started going down, our best rate was 8.95%, whereas the banks and bigger players, larger players we're offering best rate is 8.4%. So the differential was our data was 55 basis points. Today, with the repo rate cut, the banks have moved from 8.4% to 7.25% or 7.15%. And some of the larger players also have followed suit. But we have come down from 8.95% to 8.4%. So basically, now difference is 7.15% to 8.4% or 7.25% to 8.4%. So this difference, which was 55 basis points has now increased to more than 1 percentage point, which is difficult to convince a customer 50 to 60 basis points, we can convince the customers also don't mind because the impact on the EMI is not very large. But over a period of time, a 1% impact is quite large. If it is a 25, 20, 30 kind of ticket size loan. So therefore, it is one issue. If this rate differential can come down either because PSR starts -- I mean, sorry, report starts going up or something of that sort, then this might get -- come down a little bit, then we may not have so much of a pressure. But having said that, I think the bigger challenge for us is the part repayment and not BT out because BTout is just about INR 408 crores out of INR 857 crores.

Deepak Shinde

analyst
#50

Got it, sir. Sir, my second question is with regard to looking at your numbers and you talked about LIC being a competition. I see LIC not growing, you talking about Bajaj Housing Finance being the other competition. So just to understand, like one player is going at 25%, 30%, which is Bajaj Housing. And what is it that you see the trade-offs they are making as a competition vis-a-vis you because of which they are able to demonstrate aggressive growth. So we have 3 as one is 25%, you at 11%, 12%, and there is LIC, which is not doing at all. So from a comp set perspective, if you can just subjectively tell us what's happening and who doing what trade-offs? Basically, that will just help us set the context perhaps.

Suresh Iyer

executive
#51

See, I think Bajaj definitely has had a technology advantage, they have been the first movers, and they have adopted technology and that is able to give them a better edge in terms of TAT and all those things, we are catching up and we have all just implemented our project being implemented. So we also will now be starting on these journeys and customer journeys and digital road maps and all. So I think that is something which we will be able to catch up and we will have to obviously push for constantly 20%-plus kind of a disbursement growth over previous years for us to slowly the AUMs to start picking up and catching up. Second thing is I think having said that, while technology is also one better, I think LIC also has an issue of large prepayments, much higher prepayments because they are directly in competition with our home loans with the bank -- most of the bigger banks because the ticket sizes are also higher than ours. So I guess that they have a pressure of one is constantly growing, having to grow at the same time also retain whereas, had it been a lap book or had it been LRD or a developer finance and all, maybe that pressure would have been less for them. So I guess -- but I guess only they will be in a position to exactly tell you what are the challenges they are facing. I mean, sitting here, I can -- I guess these are what I see.

Sonal Minhas

analyst
#52

So sir, like all else being equal with the IT background and I think more agility with regard to the software platform. Would that mean that you would have more higher capability of assessing risk at higher yields apart from obviously, aggression in disbursement, but that it also means that you are able to launch more products, a little higher yield products, which are not too bad in terms of customer profile, quality of customer, but they are in the 11%, 12%, 13% kind of yield spectrum. Can we see that happening in the near term?

Suresh Iyer

executive
#53

Actually, Today, our system, what we are now implementing definitely gives us the chance or gives us the opportunity to launch these kind of products faster with proper controls and all those things in place, workflows and decision engines and all those things in place. But when and how we'll start, I think we'll have to, as of now, in fact, IT transformation was a bigger -- was our first priority. We will look at all these products going forward. I mean, as of now, I can't comment on that because we -- our Board has not -- we've not actually deliberated and taken a call at on Board.

Nidhesh Jain

analyst
#54

So our next question is from Prachi.

Unknown Analyst

analyst
#55

So I wanted to ask that last quarter, the company has indicated in the end to deliver around 2.4% ROE and around 18% of ROE. So, given that the relatively softer performance in Q1 and some higher OpEx also we're expecting a little bit. So are we still confident of achieving these return ratios in FY '27?

Suresh Iyer

executive
#56

So I guess, this quarter, we have done [ 2.39 ] as the ROA and 18% plus in terms of ROE, at least for the quarter. And yes, you are right, in terms of our OpEx, we -- it has slightly inched up. But because it has inched up a little bit compared to last year, is the reason why, in fact, our ROA has dropped from around [ 2.53 last year to 2.39 ]. But going forward, I think we are -- the costs then whatever impact we had, it started already reflecting. Therefore, this number is something which we will be able to do manage. So one is we may have to -- we will have to obviously ensure that our and spreads and NIM mandate, which as of now definitely looks possible. In terms of credit cost, also the other variable, which is there, where we will have to look at it. As of now, we don't see a problem in the credit cost either. In fact, being the first quarter also, if you look at last year, in Q1, we saw a INR 45 crore increase in NPA the year before that. Again, in Q1, we looked at -- we had a INR 41 crore increase in NPA. So this INR 30 crores, INR 40 crore increase in NPA has been there for -- as a cyclical thing every year. But this year, we have been able to, in fact, restrict it to just about INR 17 crores, INR 18 crores. So basically, what I'm trying to say is that in terms of credit costs, we are in a much better position today. And so the 10 bps that we have been talking about, definitely doesn't look to be a challenge this year. So I guess, as of the moment, there is no reason to believe or nothing to -- that we may not be able to achieve it.

Unknown Analyst

analyst
#57

And so one more question was around the SENP segment increase, which we are looking at. I wanted to understand the portfolio, how we compare it with salaried segment in terms of the yields, spreads, the credit cost and the returns. So going to be -- they are going to be margin accretive right over the medium term?

Suresh Iyer

executive
#58

Correct. Actually, see, when we are talking about SENP, we -- our SENP also is not the assessed income or surrogate income kind of segment. The SENP category or the customers whom we serve actually are ones who have documented income. So they also are having 2 to 3 years of IT returns. And we are verifying the IT returns from the portal. And based on that, we are assessing based on our norms. So even the SENP segment compared to the rest of the operable housing finance companies would be a better segment for us in terms of credit. This -- if I have to look at the credit cost and all, and the yields, self-employed would be at least 0.5 percentage higher in terms of the ROI as compared to a housing customer. If it's everything else being the same, if it was just a matter of salaried versus self-employed, the differential would be 0.5 percentage point. And if you look at it as to the risk weightage -- sorry, the risk, the GNPA in the salaried segment today is roughly around [ 0.6, 0.63 ]. whereas in case of SENP, our current NPL ratio is around 1.45%, 1.5%. So roughly a factor for our credit cost also, I think 0.5% is accretive only.

Unknown Analyst

analyst
#59

Okay. One more on the CBS platform, the branch expansion, all we have invested and the incremental operating expenses, which are going up. So when do we expect the productivity benefits it starts to reflect in my cost income ratio?

Suresh Iyer

executive
#60

See, today itself, the 5 branches that we have initiated. Those 5 branches also the speed and everything is much faster. And I think in terms of the stability, I think it will take about 6 months for the branches to stabilize, to get fully used to it and all those kind of things. But having said that, I think this year itself, we should start seeing some benefits in terms of staffing itself. Not to mention the speed and better quality, more faster tad and all those things. That part, I think even in terms of manpower, I think this year itself, we should be beginning to see some benefits whereby we may not be taking adding staff for the sales team. We might be able to or we in fact, intend to take all the sales -- additional sales people from within the existing team sizes only.

Unknown Analyst

analyst
#61

Okay. Okay. And lastly, just one point on the tax rate, what we see the tax rate for FY '27 overall in total, I should expect?

Abhishek Mishra

executive
#62

Yes, 21% because of some deter benefits, and this will be [indiscernible]. There are no major surprises in the next quarters.

Nidhesh Jain

analyst
#63

Thank you, everyone. That concludes today's session. I will hand over the call to Mr. Suresh for his closing comments.

Suresh Iyer

executive
#64

Thank you, Nidhesh. Thank you once again to everyone for taking your time out to join this earnings call of Q1 results for Can Fin. And I hope we've been able to answer all your queries. And of course, if there are anything more always feel free to write to us, we have our raising. We are also, in fact, meeting -- and whenever we are having any meeting with any investor or anything, we are approaching our transcripts of all our meetings also on our website. So I think that also is something which you can refer to for any updates and all. Second thing is, as we mentioned, that now that we have undertaken this IT transformation thing, and we expect to complete it in this quarter, somewhere around September mid-September or first week of September, we might put up some update also on that on how it is progressing and how many brands have gone live. How is the disbursement performance and all in light of this because it is a very important thing. But having said that, we don't envisage any issues as of the moment, looking at the 5 branches, but we will still be putting up an update somewhere around September. So that's it. So once again, thank you. Thank you very much for joining this call.

Nidhesh Jain

analyst
#65

Thank you. Thank you, everyone.

Suresh Iyer

executive
#66

Thank you. Thank you, Nidhesh.

Read the full transcript via the API

You're viewing the first half of this call. Get the complete Can Fin Homes Limited transcript — plus 251,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.

Get the API View API docs →

For developers and AI pipelines

Programmatic access to Can Fin Homes Limited earnings transcripts and 251,000+ others is available through the EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments, full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.