Canadian National Railway Company (CNR) Earnings Call Transcript & Summary
May 31, 2024
Earnings Call Speaker Segments
David Vernon
analystGood morning, everyone. My name is David Vernon. I'm the transportation and airline analyst at Bernstein. I would like to, first and foremost, welcome you all to day 3 of Bernstein's 40th Annual Strategic Decisions Conference. I would also like to thank you all for showing up in the morning of day 3 and making me look good in front of Canadian National, who's been good enough to join us here for the conference, Tracy Robinson, the CEO; and Ghislain Houle, the CFO; Stacy Alderson, from IR is also here. You guys know the drill by now. I'm not going to tell you what [indiscernible] is or isn't. If you have questions, stick them up in the app, you should be able to get through a QR code. They'll filter up here. I can work them into the conversation. With that, I'm going to kick us off. And first of all, say, welcome, thank you for supporting the conference. And maybe you could give us a little bit of a top-down overview of how you see the state of the economy and the state of your business.
Tracy Robinson
executiveYes, let me -- maybe I'll start. So firstly, thank you for this. It may only be 9:00, but we're halfway through what a day is in railroading by now. The trains have been running for hours and all night. But it's great to be here in New York. So we're just talking about whether we could swing a weekend out of this. I don't know if we're going to get a chance to do this time, but what a fabulous place. Thank you. And maybe I'll just start with a couple of comments for context as we go forward. We introduced, as you know, a new operating model just over 2 years ago. And scheduled operating and planning, it's not complicated. That's the whole point of it. It's not complicated. We have a network operations team that designs it. They look at all of the volume across the railroad, and they build a plan that moves it all that optimizes the whole. So it's not the long train strategy. It's not optimizing for any individual terminal. It optimizes the whole. And then the field operations team runs that plan. So this is our make the plan, run the plan, sell the plan model. And we've been doing that for just over 2-years now, and it's working very well. We are faster, we are more efficient. Our dwell time over 2-years has gone down now by more than 10%. Our velocity is up by 25%. Our on-time departure and arrival performance. Our on-time departure and arrival performance is up 47% and 53%, I think respectively. And so this is working. And most importantly of all, our customer service levels are very strong. They're consistent. We've seen a dramatic change in that, that's given us pricing power. So we've been able, over that 2-years to drive EPS growth to drive to the bottom line growth in EPS of about 23%. So I'm happy with the way the railroad is running. This is working. This is the right model for us. We're not done yet. We're still tweaking, we're still making it better, but we've got significant traction on the ground every day running this model. And as we turn our attention to growth, once we had that kind of running, we looked forward and did an assessment on how much growth we could see looking out over the next 5, 7, 10 years. And that led us to an Investor Day, I guess, about a year at 1.5 years ago?
Ghislain Houle
executiveYes, last May.
Tracy Robinson
executiveWhere we laid out a growth plan. And the big question was how much growth is there in a rail and rail growth. And we came up with a plan that we laid out in front of you all that's going to drive 10% to 15% EPS growth on average over the next 3 years. But it was driven on 2 things. One was, as railroads do, we will grow with the economy. And a scheduled operating plan is a consistent kind of operation that allows us to really understand our capacity and allows us to respond to what's going on in the economy effectively. Whether it is a positive growth, which we're seeing some of now or whether it's some of the shocks to the system, like the fires and the port strike we had last year, this operating model allows us to recover very, very quickly. So about half of our growth as we look forward this year or as we look forward to the next 3-years is from what we believe will be and hope will be a recovering economy. We're starting to see some green shoots on that now. I'm sure we'll talk about that through the -- through your questions today. The other half are CN-specific initiatives. Now these are efforts that we're making with our customers that leverage our network, leverage our customer service levels that we're providing, where they're growing and we're growing with them. But they're making investments or they and we are making investments together that's going to drive growth in both of our businesses. And that is -- we have a significant -- a long list of initiatives. We've talked about bits and pieces of these. We'll get into the details, I'm sure, over the course of the next hour here. But that's coming on exactly -- actually it's a little bit ahead of plan as we watch those come in. There's a lot of upfront investment. We're starting to see that volume move now. And it will form 50% of our growth as we look forward this year as well as the next 3-years. And so that is -- I'm comfortable with that. We've got the pricing power that's going to support the margins on that as well. And then the final piece that we've been working on of last 2-years, of course, is the team. And it's important, you can have all the plans in the world that you want but you need the right team in order to be able to execute them and in order to be able to respond and anticipate all of what goes on in the world, it's moving very, very quickly. And we started at the top. We now have a team that is a great combination of deep railroad expertise and some very different eyes, different perspectives. And what's really important -- so we have some new folks, right? We've got some old folks right here. They have been around for a very, very long time. Can I say how many very's should I say, very, very -- a long time. And -- but what's really important the way that we're coming together. And this team is moving and Ghis runs our operating committee, where we bring the commercial folks together with the operations folks, with the finance folks and their -- Ghis's plan is to run a process that has us pull all the levers that is going to have us execute the plan that we have and respond to whatever is coming up. So it's a collaborative and very tight process. So I'm happy with where we are. Lots more to come as we look at growth in the future. But I'll maybe leave it there as context.
David Vernon
analystSure. So that's a great introduction. Coming back to your commentary around green shoots, I often feel as a sell-side analyst whenever I say green shoots, I'm holding up a sign that says green shoot me, but...
Tracy Robinson
executiveYes, you may be right.
David Vernon
analystWhat are you seeing in the business? What are you hearing from your customers around the economy starting to get a little bit better? Because it does seem like at least in the U.S. side, looking at all those surface rate data, things are still kind of slow.
Tracy Robinson
executiveYes. It's -- I would say it's still -- we're cautiously optimistic. But one of the good things about our business is we're very diversified. So it's really -- it's a tale of a bunch of different industries. So we saw very strong grain movements over the past number of months. We did expect them earlier in the season. Potash has been very strong. Those are less consumer-centric. Coal is a little bit -- it's off in the U.S. because it's thermal coal and metallurgical coal volumes. We'll have another mine opening up in British Columbia. So we're seeing some strength there. We're seeing some real strength in petroleum and in the refined fuels and petroleum, record kind of exports of propane. For example, we've got new fuel facility starting up in Toronto. But there's -- and automotive continues to be strong. The biggest kind of shift over what we would have been saying when we were here last year was the strength in the international business, the containers coming over. We've reconstructed our portfolio there to fit our Rupert corridor, our Vancouver corridor. And of course, we've got Halifax, it's a little soft right now because of what's going on in the Red Sea, but we've constructed this portfolio to fit our network, and it's really strong right now. So that is underpinned by some consumer demand, some restocking, I think, but we're going to be watching that very closely as we go forward. Ghis watches what 150 or so...
Ghislain Houle
executive150 economic indicators. Maybe I can add to what Tracy was saying. When I look at the volumes right now are holding quite well, when you look at our volumes in terms of RTMs in Q2, we're up 8%. And we were talking, Tracy, about intermodal international, intermodal international is up 22%. Petroleum & Chemicals, which is sign of, again, the economy and so on is up 17%. And merchandise in and of itself is up 10%. So I think the volumes are holding quite well. I think, to your point, inventories have stabilized. We are not assuming that Intermodal International will come back to pre-COVID levels. But we're assuming in our modeling in this year that it will -- it will get better than last year. When you look at the economic indicators, and I know for shareholders, to your point, Tracy, would follow 150, but we gave one, which is industrial production. Industrial production in Canada started plus 0.3 in January, and now it's plus 0.9. So economists, they do forecast very often and change by small increments, so they can never be wrong. But it's going in the right direction. Same thing as housing has started at 1.3 and now it's 1.4. So all of this is telling us that we're going in the right direction, but we're cautiously optimistic. Like in our modeling, we did not assume that we would go back to pre-COVID levels, whether it's in intermodal international, whether it's in lumber, whether it's in the automotive sectors and so on and so forth. So we're doing pretty good, and it's holding together. I'll finish to say that lumber is stabilizing. That was the other big weakness last year. If you remember, David, in Q2, when we hit the trough. And I would say that lumber, when you look at car orders, and I'm talking about centerbeams because these are like the sail boats with bundles of lumber. In the trough last year, we would have 1,600 or so car orders per week. We finished the year around 1,800 to 1,900. And we've modeled in that range. And I think we've been doing, Tracy, something like in the range of about 2,000. So -- but there's ups and downs. When you look at every week, there's ups and downs on the demand, but overall, that's what we've been seeing. And there's still a shortage of houses in the U.S. And I think, hopefully, people -- 2 things, I think. Number one, people don't believe that we will have a recession, which that was not the case last year; and second, interest rates, although we now -- it's questionable as to whether interest rates will come down and there will be some interest rate cuts, but people don't see interest rates going way back up. I think it's -- people are seeing that it's either going to be there or maybe come down a little bit. So that's good for housing starts. So -- and that's good for lumber. So we're doing pretty good.
Tracy Robinson
executiveYes, we are. And so if you look at the year, and we've kind of guided to mid-single-digit growth, it's just as -- I think we're about 3% year-to-date, but accelerating 8% year-over-year on the second quarter. And we've got -- talked about all the economic plays, we're watching all of the CN specific initiatives coming in about on plan and that's about half. And then if you look at, as we move out in the year and you look at the compares, you'll recall that we had a pretty significant forest fire season that did impact more customer operations and our operations last year. And we had a pretty significant West Coast port strike last year. So the compares -- the volumes last year went down a little bit. So we're pretty comfortable as we look out for the remainder of the year on where we're expecting volumes to go.
Ghislain Houle
executiveThat West Coast port strike actually cost us 1% of volume growth. So we're not assuming this year that this will happen again, obviously. So...
David Vernon
analystYou get to wait another 3 years until the contract is up.
Ghislain Houle
executiveExactly.
David Vernon
analystOne thing when you think about feeling pretty good about the economy is accelerating, is that a more Canadian thing? Or is that also south of the border? Like is there -- like how do you guys...
Ghislain Houle
executiveIt's A little bit of both. Yes, it's a little bit of both. I mean, like I said, -- it's not coming back to the pre-COVID levels. But when we talk to our customers, when we talk to the shipping lines, demand is better than it was last year. Inventories are now back at normal levels, so they will have to be restocked. People are starting to consume. I mean remember, last year, people were worried about a recession and the interest rate. So they needed to know where am I going to cut. They didn't cut on traveling. I mean if you look at traveling and I speak to Michael Rousseau, the CEO of Air Canada is saying -- I mean, we're even short of pilots. So people are not cutting on traveling. People did not cut on restaurants, they cut on consumption. Now it's starting to come back because those fears are mostly behind them. So slowly but surely, but we can see the signs that -- and it's not in one thing. It's across the board, P&C, plastics and chemicals, it's frac sand. I mean, when you look frac sand, Tracy, I think our volumes are up 50% in frac sand with some of the drilling that's happened in Northern BC. That's right, exactly. So the place where really we see weakness is thermal coal. This is coal coming from Southern Illinois going to Convent, Louisiana and then exported to Europe with some of the demand out there that's soft and also the weak natural gas prices. And frankly, I believe that thermal coal eventually will probably go away. But that represents like coal, for CN represent overall metallurgical and thermal coal represents only 3% of our book of business. So that's one of our strength, too, is we're well diversified. The biggest segment we have is intermodal at 25%. Everything else is lower.
David Vernon
analystAnd as you think about the interest rate environment, we had the CEO of Prologis, one of the bigger industrial real estate companies, probably the biggest industrial real estate company around supply chain yesterday for a fireside chat, and he was talking about how the construction part of his business is basically shut, right? The new builds on warehousing space has really, really come down as a result of interest rates. Is that have a chance of maybe still having some lingering effects on parts of the construction market or...
Tracy Robinson
executiveSo I think we look at as we look forward a number of things. You look at the short term, building permits, housing permits, what's happening in the short term. Surprisingly, I mean that's -- it's not really high, but it hasn't plummeted. But as you look over the longer term, there is a structural shortage we know in housing in this continent. And so there's going to have to be some work done on that. And so we believe that over the longer term, this is going to be a pretty stable market from a lumber perspective. There is a question around where it's going to come from and where is -- how much of it's going to come from Western Canada, Eastern Canada, in the U.S.. But structurally, housing needs investment. We're seeing the same things from an interest rate perspective as there's mortgages that haven't come up yet. There's going to be a shock on those mortgages. But as Ghis says, I think the encouraging piece is there seems to be some comfort that interest rates are no longer going up more, it's how do you manage the current exposures that happens. The thing that we hear about around whether it's in Canada or the U.S. is around just a general housing shortage. So we're going to have to deal with that at some point.
David Vernon
analystOkay. So you mentioned the guidance for the year being mid-single-digit RTM growth. And I know you guys have been on the road quite a bit and talking to investors. That guidance was initially met with a lot of skepticism. And as you've had those conversations with investors, can you help kind of maybe share with us what you think the market wasn't getting about your outlook? And why that 5% growth in RTMs even in this sort of slowly recovering, but have been a super robust economy...
Tracy Robinson
executiveI think we didn't perhaps get a couple of things initially, although I think that most do now. Often, the railroads will follow the economy. And so often we have -- our volumes are moving often an early indicator of where the economy is going. And we all have a certain view. We're now calling it cautiously optimistic around what the economy is going to do. We're not sure, but it's feeling a little firmer than it was before. But 50% of our growth is not based on the macro economy, what it's doing. 50% of our growth is on very specific initiatives with our customers that we're tracking very well to. So we've got a fuel facility that we've talked about before. It's going to handle kind of thousands of cars is now open and starting to move. We spent a little bit of money up in Northern BC to build an extra line for the frac sand, as Ghis pointed out is up 50%. We've just had an announcement, we've had a couple of FID announcements at Rupert that will come into play in a couple of years, but we've got the canola crush facilities that we've been working on starting to come on in the Prairie's. We're now moving some of that early lithium down from the northern part of Eastern Canada into markets in for exports. So these were all very specific initiatives that are unrelated to how the economy goes. So that's one thing, I think, that we've been able to drive some clarity to. The other one is that is what I just mentioned was that if you -- what we've guided is year-over-year volumes. And we did have an impact last year from both the port strike and from the fires. And that took our volumes down lower than they would have otherwise have been through last year. And so it's a bit of an easier compare. So if you look at those 2 things, along with a cautiously optimistic view on the economic drivers, we're pretty comfortable in where we are on a volume forecast.
Ghislain Houle
executiveYes. I would say, Tracy, it's exactly right. So investors at the beginning, when we said mid-single digit volume growth, call it, 5%. People thought that we were banking on a positive economy way too much. When you break it down to her point, half of it comes from our CN-specific growth initiative. 1% comes from the fact that we are not assuming that there will be a West Coast port strike. So really, we're looking at the economy to give us about 1%, maybe 1% to 1.5%, and we're assuming industrial production will not go back to 2%, which is what we've talked about as a supportive economy when we did our Investor Day, we're assuming slightly positive, call it, 0.5%. That's what we're assuming. So when you demystify it, then people -- because the other rows, we're calling low single-digit volume growth from the economy, we're about the same. I mean we're even probably maybe a little lower, but we've got the CN-specific. What I like about those is they're diversified. They're across commodities, across geography. So if we're wrong on one of them from a negative standpoint, we're probably wrong on another one from a positive standpoint, and you've got the law of compensating errors. So we're not banking on one initiative. We're banking on a laundry list of initiatives. So we're quite positive about that.
David Vernon
analystOkay. And then you mentioned the Investor Day about 1.5 years ago, and CN had laid out a multiyear through 2026, 10% to 15% EPS guidance range. We're starting a little bit at the lower end of that range. Can you kind of help quantify for investors how much of the CN-specific growth projects are going to be in this year and what's going to accelerate? Sort of maybe I know it's a big, broad diversified business. But if you could get into a little bit more detail on some of the bigger items like AltaGas and really help us understand kind of how much of this is really bankable growth versus maybe it's going to show up?
Tracy Robinson
executiveSo why don't I go to the initiatives and you can sum up the numbers at the end. Does that make sense?
Ghislain Houle
executiveI don't know, I'm not that good with numbers.
David Vernon
analystYou're Better than average, you're better than average.
Tracy Robinson
executiveSlightly better than average. So why don't we just go through some of the initiatives? I think we've spoken about many of these, but I'll give you a kind of a round above them maybe. We'll start with the energy sector, and you mentioned AltaGas. So we're hitting records with the propane export to Japan, but there are other countries in Asia that's looking for as well. And Ghis, this week that AltaGas and Vopak announced a final investment decision on a new facility, a new liquids facility in Rupert. That will be in operation, I think they said by 2026. And so we've got a contract, I think it's one of the largest contracts we've ever signed with AltaGas for propane expansion through Rupert and to export. And that's now going to be supported by additional capacity as we look out beyond 2026. And the energy sector and how it's growing in natural gas, the Montney region, the competitive buffers, it's the frac sand that we've built some capacity for frac sand to get up into Northeast BC right in the key Montney areas that gets that sand very proximate to where the drilling is taking place. A number of partnerships in doing that. If you look at the petroleum, the refined petroleum, our volumes moving refined petroleum and fuels into Toronto right now, into Eastern Canada are up significantly. Ghis will give you the number. But that's in greater demand, plus some of the pipelines in Eastern Canada are being derated. So in advance of that, we've partnered with 2 of the big players in that space. We've contributed some space in our Toronto yard. They are building tanks in big facilities. This will ultimately -- we've just started the shipments -- we've sold out even Phase 2 now. And so this is going to be thousands of railcars and we're starting to see that move now, for example. We put a -- if you think about the ag sector, you know everything that's going on in potash. But we're looking at our partnerships with the biodiesel front with the canola crush facilities. There's a number of that capacity announced. Some of those are starting to come into operation this year. So we've got money in the plan, and we're seeing it come in around some increased canola crush and oil movements coming out of there. If you think about a big part of our growth story was going to be the international. And we have reconstructed our portfolio coming in the West Coast, both Toronto and Prince Rupert. Prince Rupert's 1.6 million TEU capacity now. Soon to be 1.8 million and the 2 million and they've got another facility that they can double that again. And so that volume is lifting per plan. And we've announced -- we haven't announced the Can export facility, the logistics facility was announced. Was it last week now? They got final investment decision, and this is the logistics facility. We're going to haul rail carloads of various commodities, pulses, grains, plastic pellets, wood chips, and they will be transloaded at that facility into the containers. This makes Rupert an even more attractive place. Already, it's the fastest and the most economic way to get from Asia to say Mid-Con in the U.S. That's going to help by giving them loaded returned containers on the way back. And so that's very supportive. If you think about -- it's early on yet, but we are starting to move, as I mentioned, the lithium in -- out of Eastern Canada and South. We've started our short sea service out of Mexico into Mobile that goes up in Chicago. So it serves a port in Mexico that is not rail served. So we're taking truck traffic and putting it up. And of course, we're looking at -- we're advancing -- I'll let Ghis just talk about the interline relationships, the Falcon service with the UP, FXE and also our service with the NS. So these are all initiatives that we're seeing manifest itself. And as we look at the plan as we sit here in -- I guess, is it June today? At the end of May?
Ghislain Houle
executiveNo, the 31st.
Tracy Robinson
executiveThe end of may, as we look forward, that single -- that mid-single-digit kind of plan, pretty much 50% of it, maybe a little bit more is going to happen this year from the CN-specific initiatives. And as we refresh our view 3-years out, there's reason to be very optimistic on those. Do you want to talk about the interline relationships and then any of the numbers you want as well of the Falcon?
Ghislain Houle
executiveNot really -- I'm kidding. So when we were at Investor Day, as you remember, we said that all of these added together would be 800,000 to 900,000 carloads, obviously, in our plan and in our guidance, we did not assume that everything would happen. But just as an example, AltaGas, we had a target overall of 40,000 to 45,000 carloads of NGLs and AltaGas locked up about half of that already. So the notion is we're banking on this, this year to be half of our volume growth. And as you get to the out years, you get a compounding effect of some of these initiatives because what happens is now you get the full year effect of the 2024 and 2025, you get the new 2025. So you'll get a compounding effect in 2025 and 2026 of some of these CN-specific growth initiatives. And my hope, my belief is as the economy does a little bit better, maybe we'll not reach 2% by 2026, but we'll get away from the 0.5% in 2024, more to 1%, 1.5%. Then hopefully, we get from the low end of our range of EPS guidance of 10% more in the middle and hopefully, to the top end of the range by 2026. So -- and like I said, what I like about this is diversified. So it's not banking on one. It's a laundry list, I have about a dozen initiatives. So some of them will fall off. But -- and then Remi, our new guy, by the way, which I'm ecstatic about him joining the team, and he's an enterprise leader, and I think that Tracy and I and she's smiling. So I would like her to smile when she talk -- when you guys talk about me. He's not sitting on his laurel like they're finding new initiatives like this is a living thing. And then on the Falcon service, I'm quite bullish. And if you listen to a couple of conferences we've done in the past, I think this will change the way railroads need to work together in North America going forward. Because when you look at railroads, there's only 3 ways to grow volumes. You either grow with your customers, you either convince somebody to build a facility on your line and then you've gotten that customer's commitment for the next 30 years or you extend your network reach. And when you look at us, we've got great network reach in Canada with the railroad of the north. We have better access to Canada's natural resources, but we're quite limited in the U.S. We have a straight pipe from Chicago to New Orleans. So how do you do that? How do you extend your network reach? Well, you can do that through acquisitions, and we're hoping to get the STB's approval on the Iowa Northern that's contiguous to our line. It gives us market access and geographic access to more grain in Iowa and so on. These are going to be small. Class II railroads, and we're there. We have a laundry list of railroads that we would be interested in. It's got to be contiguous to our network. But the STB, I think, has spoken that there will not be another round of Class I consolidation anytime soon. I'll be retired way before it happens. So how do you do it? It's going to have to be done by partnerships. And I think that when you look at the partnership we have with UP and we've operationalized with Tracy, started this with Lance Fritz and now with Jim. Jim knows us extremely well, good buddies with him, and so on, and he understands it. When you look at our service from Monterrey to Toronto 5-day service, and this is not about taking market share from other railroads. This is about taking long-haul trucking, 1,200, 1,300, 1,500-mile long-haul trucking, put the mack on the rails. I think I'm pretty bullish, and I think you can expect and investors can expect that there's going to be more of these partnerships that are going to pop up. And I think that not if, but we will be successful and we are successful in the Falcon service I think that will be the model of how railroads need to partner together and operationalize to get market share back from the trucks, which, by the way, David, and I'll finish on this has been the most overly promise and under delivered in the last 20 years.
Tracy Robinson
executiveLet me just make a couple of comments on that. So this isn't easy work, right? Railroads traditionally have optimized to their own network, so this is something that's new and it's heavy lifting. It's not natural for us. So it takes a commitment right at the top. And so Fernando, Jim and I get together frequently, we're getting together actually next week in Montreal, again, and we need to be consistent with it. And the way this works is this, is that we say this often to each other. If we were one single railroad, the 3 of us owned this whole network, how would this go? From a routing perspective, from -- so we have the IT guys together so that we can be -- we can have a positive interface with customers. We have to be easier to do business with. Those are not always easy discussions, but we have them with the team in the room so that we're all aligned that this is the way it's going to go, doesn't always optimize one or the other. So we have to -- there's a lot of give and take in this. But I'm with Ghis in that this is small. We're up -- the Falcon business is up 46% year-over-year, but it's off a very [indiscernible] it's tiny. So it's a lot of work for very small, but this is our effort to step back in as Ghis says to a market that we largely exited a number of years ago and to demonstrate that we can provide the consistent truck-like service that is going to allow this and it's good for climate and emissions. It's good for our business, but we need to demonstrate that we can do it.
David Vernon
analystAll right. So you've teed up an area that I was going to get into a little bit later, but since we're on it. Growth, right? You didn't mention one of the other reasons, ways that you grow is you're in the right places, right? The growth in petrochemicals off the Western part of Canada to feed the globalization supply chains moving out of China into other parts. That's just a good place to be.
Tracy Robinson
executiveWe have been gifted, as you say, with a tremendously positive network, right?
David Vernon
analystSo you've got a group of gentlemen here, many of whom are not going to be your typical railroad investors, and they haven't gone through the fact book. From your guys' perspective, at a very high level, what are those 3 or 4 things that are very, very unique about the CN franchise that differentiate it versus other railroads?
Tracy Robinson
executiveI'll start. You can close. The very first thing we touch all 3 coasts, but it's more than that. We've got optionality. On the West Coast, we have Vancouver and Rupert. Rupert is the fastest way to get from Asia to Mid-Con. If you look at the East Coast, we've got Port of Montreal, we access Port St. John, but we have Halifax, deep water port, and when that volume is moving, it's a little bit lighter right now, but we just have the largest container ship in the world partner with PSA at Halifax. That is the fastest way to get from Southeast Asia into the Mid-Con and North America. So we've got port access and optionality. We've got Mobile and New Orleans on the south, right? So -- and 1/3 of our business moves globally. We -- as you made the point, David, we are the northern line in Canada, which means it's the best agricultural growing area, and it's where all the petrochemicals and the energy business is, including all of the inputs like the frac sand. And in the East and the North, that's where the precious minerals are. The lithium and some of the other critical minerals that are starting to develop out there. We've got the flattest network on the West Coast of any North American railroad, which is a privilege. I've worked for another railroad who doesn't have a flat network, and it adds a lot of operating complexity. We have the best route around Chicago, which I think 75% of all volume in North America finds this way to Chicago. We've got the bypass around Chicago that takes off a considerable time, makes us a sufficient there. So we've got some real structural advantages and we have an incredibly diversified portfolio. 3% coal, 25% Intermodal, but is diversified across commodity and geographically. 1/3 of our business touches global markets, 1/3 of it goes across the Canada-U.S. border and the rest of it reside within Canada and within the U.S. 65% of our business originates in destinations on our line, but we're getting better and better at being partners with the other railroads on the rest of it on a single-line haul. What did I miss?
Ghislain Houle
executiveNot much. I think I'll finish on this. You touched upon everything about the network. I think when I look at since Tracy joined, what has changed is really don't underestimate the value of the team, okay? The network -- we had that network in '18, '19. We had the same locomotives, we had the same railcars. What has changed really is 2 things. Number one, we've clarified the operating model we're going to use is. We're going to get our trains on time. That was not clear. And if it's not clear, and if you're in Winnipeg and you're a superintendent and you've got a 7,000-foot train and you know your incoming traffic, you've got 4,000 coming, you're going to wait and your train is supposed to go at 1,400, you're going to wait another 2 hours to get that 4,000 feet so that now you can maximize and optimize that train and you optimize your region, but you suboptimize the network. So when Tracy came on board, I remember we had many discussions together with you, Tracy and what the rest of the team is, we're going to get these trains on time. Now some people have said, well, now you agreed to run the train short. No, we don't. Because now if that train continues to be short, we're going to do 2 things. We're going to push Remi to fill it up. And two, we're going to tweak the schedule but from a networks perspective to make sure that, again, we run long trains. So the other piece is she made -- we made some key people decision to make sure we have the right people in the right spot and the team is gelling and the team trust each other and so on and so forth. And then there were some changes on the Board. We have a brand-new Board. When you put that together, you can have the best network out there, but if you don't have the right people in the right spot to convert that value, that network into value for shareholders and stakeholders, you have nothing. And do not underestimate the value of the team.
David Vernon
analystOkay. So coming back to that topic of growth before, you mentioned really sitting down with the FXE and the UP and managing that business as if it was -- as if you were one railroad.
Tracy Robinson
executiveYes.
David Vernon
analystSounds great, but you're not one railroad. And typically, when you're talking about railroad partnerships and you're talking about interline moves, at some point, you got to divide the revenue. How do you get out of that being the hurdle that constrains that growth for highly competitive traffic? Because at some point, if you're taking 200 miles out of a 1,400 mile move, it's not going to be a pro rate on a percentage basis, but somebody is going to make more money than the other guy and you need both of them to want to cooperate. And that's where we've always...
Tracy Robinson
executiveThat's the tough calls, but you have to do this from principle. And the principle is this, if you can create the fastest service and the most direct route -- in the case we're working on a lot with our partner railroads. We've got a long list of efforts with the UP and the same with some of our other partners. So this isn't the only one. But the principle of them all is that if you can offer the fastest route. So the quickest turn times, the best utilization of assets. That's number one. So what way is that? And I would say that we want the business that deserves, that should be on our line. We don't want the business that shouldn't be on our line because there's a faster route elsewhere. And I would say that my colleagues feel the same way. So when we look at it as 1 railroad, we choose the interchanges that have the lowest miles and the fastest time, right? And those are facts. And so it can be difficult for the commercial teams because we've worked so hard. And sometimes for the operations teams. But we look at that's the rule as we choose that. And then you do your commercial negotiations based on the change in changes and the change in mileage and workload and who's doing the workload of how you divvy up the revenue. But we are staying true to that first principle, which is fastest and shortest and the most natural. And so you were seeing and through this process, some of our volumes that we were handling before carload volumes are changing interchange points because that is the only way to make this pie bigger, is to offer our customers service levels that are fast and consistent and efficient. And that's -- it's a bit of a you got to believe, but we do believe that there's going to be more to move if we can do this well.
Ghislain Houle
executiveAnd we're interchanging information. So we -- this partnership, you're right. Partnerships in the past have not worked, okay? So the naysayers would say, and it would be CEOs going and having dinner and a nice press release and so on, but the partnership would never be operationalized to the ground level and the ground level folks would screw each other up. What we've done here differently is, number one is we have operationalized. So we know. So when we are in Markham and we interchange with UP, UP brings their train from Eagle Pass to Markham. We actually know the inbound in the incoming traffic as if it's our own line. We know it's coming. We interchange -- we exchange information so that now we can be ready, we can have the track available in Markham so that, that train gets there. We call up our crews an hour in advance, they get, they exchange the paperwork. They exchange the [ TBO ], the train journal, they get on the train. That train does not sit there for a couple of days. It sits there for maybe half an hour, an hour, and it goes, and we do that consistently. And then what we do is we measure it. So every day, and she gets the report, I get the report, okay, what has gone well? What has gone wrong so that we can -- if things have gone wrong, then you can have a constructive discussion about it instead of pointing fingers. And we all know that this is a win-win because for us, gives us access to Mexico, extends our network reach. For UP, gives them access to everything north of Chicago. So it's a win-win. And you're right. In the past, railroad would quibble well, I'd like to interchange in Jackson. And well, because I get a better piece of the pie, I'd like -- to her point, when we've looked at this, we said, what's the best for the service, for customers and to be competitive with truckers. That's what we look at. And getting a smaller piece of something is better than getting a bigger piece of nothing.
Tracy Robinson
executiveSo one of the things I'll just add one final thing. This is you got to believe because what would happen traditionally and the volume is slow and coming. It is up 46% year-over-year, but it's slow and coming. And so part of this is we leave the service in place. We don't muck with it because there's not enough volume. You leave it in place. That's going to be the discipline we have to demonstrate to this market.
David Vernon
analystSo -- and just to be clear, I'm not necessarily being a naysayer on this, but I do think that there are sometimes competing incentives on the economic side that do limit the growth, right? If you look at like East West intermodal traffic, originating 100 to 200 miles over the -- across the Mississippi River and go in the other direction. Rail share is way lower over the same distance on one rail. But how do you get around that economic issue and the sharing of the process?
Tracy Robinson
executiveSo the way that we think about this is we're in -- and let's use the UP, for example. The Falcon service is kind of our banner for service. And it's one that we're leaning into, and the performance is going very well. It's complex because it's 3 countries, it's 3 railroads, but it's going very well. But it's one of a number of lists. And the way that I look at this is that we may lose out on some of this from a change in interchange point or how mileage is. But as long as we're doing better off on the total. So we have forest products business we're looking at. We've got biofuels business that we're looking at. We've got all of the truck business that we're looking. So we look at it from a broader perspective. You don't have to win every piece, right? I think that, that's an important -- and Jim and I talk about that a lot. That's an important way to think about that. And there's time where he's going to go off and want to do something that's -- if I can't compete with whatever that is, then I'm out, he'll work with somebody else in the same thing. We talk about we've had a couple of instances where it's better that CN work with someone else with something and that's fine as well. You've got to bring the grownups to the table on this.
David Vernon
analystOkay. So one of the things that has come up a couple of times in discussions around Canadian National because Rupert being that gateway to the China trade into the Mid-Con. If we're in a period where China is no longer the manufacturing floor of the world, and we're shifting more towards Mexico, big broad brushes I'm speaking in here, not like tomorrow. Does that create a challenge for you longer term in terms of being able to continue to mine the economic value out of that port?
Tracy Robinson
executiveSo I think one of the things I love about our network and our business is its optionality. And so we've got the 2 ports on the West. We've got Halifax that we're constructing in a way our business with them to pick up Southeast Asia, kind of production that's going to find its way into North America. But we have in Rupert, what makes Rupert the gem that it is, is it's a multi-commodity facility. We take grain up there. We do a lot of the liquids business up there. We do forest products business up there. So it is a big intermodal terminal. And for everything that we can see that's going to last some time. Mexico could become competitive in this, but it will be one other outlet. We like the positioning of Rupert as the fastest way. If you're in China or -- the fastest way to get to the Mid-Con is go through Rupert in the most economic way. And so if we can be competitive and make that lane competitive, I feel pretty good about it.
David Vernon
analystOkay. So coming back to North America for a second. Obviously, the landscape did shift a couple of years ago with CP acquiring Kansas City Southern and that whole thing shaking out. How has that impacted your business, right? So historically, I've always sort of thought as because you're the railroad of the North, you had a much broader set of destinations you could offer your customers, maybe you've got a little bit better market share. Now they've kind of gotten a little bit of a leg up on that side. Is that having an impact on your day-to-day business? not forgetting about the growth opportunities, would you...
Tracy Robinson
executiveYes. I would say one of the things this team did very well long before I arrived as they were looking at all of that business, both the opportunities for CN, but also more defensively kind of what the exposures were. And the team had in place already plans that covered off almost all of the exposure. So for crude example that we would have been taking and interchanging to the KCS that could have then gone to another Canadian carrier, we now have a different destination. And so we're moving all of that business but to a different destination, that's not on the KCS. So a lot of that exposure, the plans were already in place to mitigate that. So there's really no downside exposure. What I have seen, based on my past in the industry that this is triggered is something really interesting. We used to not work well together with other railroads. This has kind of put everybody off center, whether you're the UP, the BN, whether your us, whether are any of us, and we are working together in a completely different way. And I think that, that's going to be a net positive for our customers and for the potential to pick up truck business is just the way that we're looking at how we use our networks together, which started off as more defensive, and is now kind of much more offensive around where the opportunities to think about service levels and service offerings differently. And there is a whole new kind of way we come together on this across every single one of the railroads. So I think that, if we look backwards on all this and back on it, I think that's going to be one of the big benefits for the industry.
David Vernon
analystDoes that include CP? Or does that just include the U.S...
Tracy Robinson
executiveYes, I mean you've seen CP do all kinds of more creative things as they look to get Mexico into the Southeast and everybody is moving differently. And it's moving more quickly. It's more dynamic. I think it's going to be more competitive. I think it's going to be different and better services for the industries that we all serve. I think it's going to be a net positive.
David Vernon
analystOkay. And then as you think about the -- we've talked a lot about the UP and the Falcon service and that partnership there. You guys have done other partnerships, I think, with some of the Eastern roads with Norfolk most recently. Can you give us any update in terms of like how that collaboration is working? Obviously, there's now, I guess, technically a friend of CN at the head of...
Ghislain Houle
executiveWell we've got friends everywhere. We've got friends of CN everywhere with the draft team of all the other railroads. So I think this -- we have a partnership with NS to go to Kansas City and Atlanta. I think again, remember, these are going to start small because if you're a shipper and you've been given your box to the truck, for the last 25 years. You're not all of a sudden going to give it to the rails and say, go ahead. So we're being tested right now, and I'll test you with 30 loads, 40 loads, I like what I see. I'll give you more. I'll give you more. So this is just another example of another partnership. And as I said, you will see others and we're working currently to get more of these because we want to extend our network reach in the U.S. I mean that's where we're limited. And I think that this is a way to grow volumes. And the U.S. rails will be like us. They won't be able to get to double-digit EPS growth just on cutting costs. I mean, at one point, you can't do that only on one metric. You've got to have a little bit of pricing. You've got to have a little bit of volume. You got to have a little bit of operational efficiency, maybe a little bit of help from share buyback depending on where interest rates are and so on after financing costs. And when you put all that together, we're all shooting to be double-digit EPS growth, which we believe will keep our growth PE. And so they're recognizing the fact that CP, with KCS and the message that now railroads need to work better together. And I think you start -- you can start seeing this happening. I think that they are realizing that they need a little bit of volume. They need to grow, and that's one of the things is to extend network reach. So you'll see more of those and NS is just another example. And I just congratulated Claude. I was supposed to -- I asked him to play golf tomorrow morning and he's busy now, but he's the new Chair of NS. So happy for him. Claude, congratulations. And yes, I mean we're well positioned to do these partnerships because we have friends all over the industry.
David Vernon
analystOkay. As you think about the -- I don't want to get too far into the plumbing of the partnership stuff, but I'm still trying to figure out how you get over the economics.
Tracy Robinson
executiveWe can talk...
David Vernon
analystSo I guess we're coming up here to the end of our time together. So maybe, Tracy, I'm going to leave it to you for some closing comments around why now is a good time for investors to be thinking about deploying capital into CN and what kind of the algorithm looks like from a shareholder perspective?
Tracy Robinson
executiveThank you for that setup. So listen, as I come into -- back into the industry, in particular, at CN. This is a -- and we've talked about it today, David, a tremendous network that's got a lot of just structural advantages to it. That it's our job now is to leverage. And so we've got the strong network. We've picked the right operating model for this company. It's executing well. It's moving well. That gives us very positive customer service, which gives us pricing power. We've got inflation plus pricing power as we go. And this has allowed us over the past 2 years, we've had it in place to the end of the last year, as I said, to drive 23% EPS growth. As we look forward, to the end of this year with our growth as modest as it may be, but with our growth projections of this year, we'll be pushing 35% over since we've implemented this model of EPS growth and a growth of about 6%, say, on volumes. So this is a model that works. We've got a strong balance sheet, really strong balance sheet that allows us to be nimble. But it also means we've got a new target on leverage that uses out when we can buy back shares. Our dividend policies remain consistent for as long as we've been a public company, which is we -- our dividend increases run roughly in tune with how our earnings growth is. So I think this is a strong, consistent model. We've got a growth plan out there. We've got really good line of sight to. And this is one where it's important to us. The what we talk about all the time is we're going to do what we say we do. And that's what we're going to do. And this growth plan over the next -- we've got line of sight of we've guided to 3 years, but we've got line of sight beyond that. I'm pretty excited about the most important part of it, which is the team, right? Because we can have a plan in place, but this engine has got to work no matter which one of us is sitting in the chair. And I like what I see around our senior team, we've made the right choices, but we're doing that throughout the organization, now focusing on giving the next generation, the right experiences, the right exposures so that they're ready as they come up. And it's no place I'd rather be.
Ghislain Houle
executiveAnd I think CN is in good hands with Tracy as a leader. And you owe me $20 on the this. But I'm not kidding. I think she's done great, and we're very fortunate to be able to work with her. And I think shareholders can see that she's made a difference. And like I said, I'm very fortunate to be able to work with her. I've been around for -- and I've seen a lot of different leaders, but CN is in good hands under her leadership.
Tracy Robinson
executiveThank you.
David Vernon
analystWell, thank you. And with that, I would like to thank you all for the support of the conference, Stacy. And for everyone in the audience, enjoy the rest of your day here with Bernstein, and we thank you for your support and your interest.
Tracy Robinson
executiveThank you.
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