Canara Bank (CANBK) Earnings Call Transcript & Summary

Good morning, shareholders. In terms of Regulation 59 of Canara Bank Shares and Meetings Regulations 2000, I Brajesh Singh, MD and CEO of the bank, Chair this meeting. I request Shri Santosh Kumar Barik, Company Secretary of the bank to confirm presence of quorum for this meeting to commence.

MD and CEO, respected dignitaries attending this meeting and esteemed shareholders present for this 24th AGM through video conferencing or other audiovisual means. I hereby inform the honorable MD and CEO that 56 shareholders are present through VC or OAVM, which satisfies the quorum requirement as per Canara Bank Shares and Meetings Regulations 2000. Now I request the MD and CEO of the bank, Shri Brajesh Kumar Singh, to conduct the proceedings of the Annual General Meeting.

Good morning, dear shareholders. I welcome all our esteemed shareholders to this 24th Annual General Meeting of the bank through video conference or through other visual -- audiovisual means. The requisite quorum as per the Regulation 58-1 of Canara Bank Shares and Meetings Regulations 2000 being present, I call this meeting to order. As permitted by the regulatory authorities, our bank is holding this 24th Annual General Meeting through VC, public other audiovisual means. The deemed venue for the AGM shall be considered as the headquarters, head office of the bank at Bengaluru. I will now introduce the directors on the Board of the bank. Firstly, Shri Hardeep Singh Ahluwalia, Executive Director; Shri Bhavendra Kumar, Executive Director; Mr. S.K. Majumdar, Executive Director; Mr. Sunil Sunil Kumar Chugh, Executive Director; and over VC, we have our Shareholder Director, Ms. [ Abha Singh Yadubansi ], then we have got our Shareholder Director, Shri [ Gunjit Singhpannu], and then we have got our Shareholder Director, Shri Balakrishna [ Raghvvedharausa ]. Ms. [indiscernible], Government Nominee Director; and Shri Rohit Pidas, Reserve Bank of India RBI Nominee Director, could not attend the meeting due to professional commitments. In terms of the Section 32-E of the Banking Company's Acquisition and Transfer of Undertakings Act 1970, the voting right of the shareholders other than the central government have been restricted to 90.7 crore votes being 10% of the total voting rights. The bank has received a communication from the Government of India, authorizing Shri [ Janantos Royji ], under Secretary Department of Financial Services, DFS, Ministry of Finance to vote and attend the meeting through VC as its representative. The Government of India, the major shareholder holds 570.85 crore equity shares being 62.93% of the product equity share capital of the bank. In terms of the circulars issued by the Ministry of Corporate Affairs, MCA, the Securities and Exchange Board of India, SEBI, the bank issued, A, pre-dispatch notice providing details of this meeting, which was published in Financial Express English, [ Jan Satta ] Hindi and Vijay Karnataka, [indiscernible] on 15th May 2026, intimating shareholders about the AGM and requesting them to register their e-mail IDs, if not already registered with the bank public depositories so as to receive the notice and annual report. B, the notice of the meeting, along with annual report 2025-'26 was e-mailed on 27th May 2026 to the shareholders who have registered their e-mail IDs. C, post-dispatch e-voting notice on 24th AGM was published in Financial Express English, [ Jan Satta ] Hindi and [indiscernible], Canada on 28th May 2026. D, the notice as well as the annual report are also available on the bank's website and website of the stock exchange. With your consent, I take the notice as read. Dear shareholders, with great pleasure and immense gratitude, I present to you the highlights of our bank's performance for the financial year 2025, '26. First and foremost, I extend my deepest appreciation to each of you for your unwavering support and trust, which was -- which has played a pivotal role in our bank's distinguished journey over the years and has achieved yet another year of significant achievements, driven by our commitment to sustainable growth, innovation and continuous value creation. I wish you all the best of health and spirits. Financial year 2025, '26 was a mixed bag. As far as global macroeconomic landscape, was concerned, presenting both challenges and opportunities in its way. On the positive note, global economy exhibited resilience, displaying gradual strengthening of growth impulses accompanied by stable inflation despite the imposition of tariff by the U.S. Nevertheless, challenges persisted, primarily driven by escalating geopolitical conflicts, disruptions in trade routes and cautious monetary policy stances maintained by global central banks. The new U.S. regime also imposed reciprocal traffic tariffs on its trading partners, raising the prospects of stagflation across the globe. International Monetary Fund, IMF, latest growth projections, April 2026 World Economic Outlook saw a resilient but fragile global economy as global GDP growth has been estimated at approximately 3.4% in 2025 before moderating to 3.1% in 2026 and 3.2% in 2027 under the assumption of a contained geopolitical conflict, inflationary pressure, which had eased through much of 2025, witnessed renewed upside risk due to higher energy prices and supply side disruptions. On the domestic front, the economy continued to remain robust. The real GDP growth set to touch 7.5% in FY 2026, bounced by robust growth in agriculture and services sectors through growth in manufacturing sector continues to be -- though growth in the manufacturing sector continues to be modest, GDP growth rate for the last quarter of financial year 2026 is expected to be closer to 7.5%, bounced by consumptions and public investment, private consumption, which was a major cause for worry has begun showing green shoots, facilitated by rise in purchasing power on account of reduction in goods and services taxes. Exports have also done well with merchandise and services exports crossing $800 billion mark. This was possible even in an environment of heightened tariffs by the U.S. due to effective trade diversification and series of free trade agreements with major trading partners. However, India cannot be fully immune to the shocks created due to the West Asian crisis. The blockade of the Strait of Hormuz and refinery outages in the Gulf has impacted oil and gas supplies, which could improve -- which could impinge on growth and inflation. Hospitality and tourist, logistics, shipping, fertilizer, restaurants, granules are some of the sectors to name a few, which could be impacted. Remittances could also be impacted if the conflict prolongs. The Indian banking sector remained sound and resilient in FY 2026 with continued improvement in asset quality, enhanced provisioning for bad loans, sustained capital adequacy and rising profitability. Though the new expected credit loss norms will kick in banks as well as to capitalize, to absorb the extra capital requirements. Favorable domestic macroeconomic conditions have fueled credit growth of 15% for financial year 2026. However, headwinds remain from deposit growth lagging behind the credit expansion, thereby intensifying competition for deposit among conditions in the banking system for the most part of 2025 also constrained margins of banks as they had to endure high cost of funds. Despite the challenges, I am delighted to announce that our global business surpassed INR 28 lakh crores with a robust 12.11% Y-o-Y growth in net profit to INR 19,187 crores, 12-months I'm talking about. Further, the Board of Directors of the bank have recommended a dividend of INR 4.2 per equity share. That is 210% of face value of each to the shareholders for the year 2025, '26, subject to the approval of the shareholders at this AGM itself. This is as compared to the dividend of INR 4 per equity share distributed in the financial year -- preceding financial year 2024-'25 and is a testimony to our commitment to value creation for our esteemed shareholders. I'm delighted to place before you the highlights of our bank's performance during financial year 2025, '26, accompanied by details regarding the achievement and initiatives undertaken by our esteemed institution. So I'll just highlight some of the key performance of the bank in the last FY concluded March '26. See, on business front, during financial year 2025, '26, the global business of the bank grew to INR 286,226 crores to be precise, up by 12.1% year-over-year with global deposit growth at a pace of 9.71% Y-o-Y to INR 15,686,78 crores and global advances growing by 15.30% Y-o-Y to INR 12,37,548 crores. The enhanced trust on domestic business resulted in the growth of 11.04% Y-o-Y to INR 25,98,048 crores, which is almost INR 26 lakh crores, with domestic deposit growing by 7.95% Y-o-Y, INR 14,36,905 crores and domestic advances growing by 15.12% Y-o-Y to INR 11,61,148 crores. As at March 2026, retail term deposit registered a growth of 9.3% Y-o-Y to INR 5,81,851 crores. Also as at March 2026, CASA deposits are at INR 4,28,804 crores with saving deposit at INR 3,66,581 crores and current deposit at INR 62,223 crores. The domestic CASA ratio of bank stood at 29.84% as on March 2026, while maintaining a strong deposit clientele base of around INR 12.15 crores. Our bank is always keen on maintaining a well-balanced asset mix, encompassing sectors such as agriculture and micro, small and medium enterprises and MSMEs as well as keeping a focus on retail assets, including housing, education and vehicle loans. This year, our bank's Retail portfolio grew by handsome 32.93% year-over-year to INR 2,96,912 crores, with Housing Loans growing by 17.55% year-over-year to INR 1,24,799 crores. Vehicle loans growing by 26.33% Y-o-Y to INR 2,67,000 crores and educational loan growing by 11.67% Y-o-Y to INR 21,060 crores. Advances to MSME segment stood at INR 1,57,831rores a Y-o-Y growth of 12.85% as at March 2026. The number of borrower clientele stood at INR 1.23 crores as at March 2026. Financial performance, if I go through for financial year 2025-'26, the total income of the bank increased by 7.73% Y-o-Y to INR 1,53,204 crores. And the net interest income, the difference between interest paid and interest earned, by the bank grew by 0.37% Y-o-Y to INR 37,210 crores. The gross NPA ratio declined by very good margin by 110 basis points year-over-year at 1.84%. This year, the net NPA declined by 27 basis points year-over-year, and it is now at 0.43%. Provision coverage ratio, PCR improved by 151 basis points year-over-year to 94.21% as at March 2026. When we talk about profitability, the bank has growth of 12.69% Y-o-Y in net profit, which is very good to INR 19,187 crores in financial year 2025, '26 with operating profit growing by 5.19% Y-o-Y to INR 33,019 crores. Net interest margin of the bank declined by 22 basis points at 2.51% in March 2026 from 2.73% in March 2025. Return on assets, ROA of the bank improved at 1.10% in March 2026 from 1.09% in March 2025. Our bank has a comfortable capital cushioning with improved capital adequacy ratio under Basel III at 17.04% as at March 2026 in comparison to 16.33% as at March 2025. This is well above the regulatory requirements. New digital initiatives taken by the bank. So first, credit card module, in Canara Bank AI One, credit card module with new features such as view EMI details, foreclosure of EMI, changing revolving facility, et cetera, implemented in Canara AI One mobile banking application. Second, Central Bank digital currency, CBDC, [indiscernible], programmability enhancement in CBDC. The programmable CBDC framework for PMGKAY has been enhanced to support commodity level restrictions moving beyond basic parameters like location and merchant codes. This integration with merchant applications enables real-time validation at the point of purchase, ensuring higher precision and effectiveness in targeted benefit distribution. C, the third interoperable card-less cash withdrawals, implementation of interoperable card-less cash withdrawals, ICCW functionality as an acquirer in cash recyclers. Our environmental and social governance, ESG is also very important. So on those practices, on first part of it, environmental, as part of green initiative, bank has undertaken following initiatives: installed rainwater harvesting system in all 122 feasible bank-owned properties and solar rooftop power systems across 165 bank-owned properties with a total capacity of 4,133 kilowatts of power. The bank has been awarded a total 35 green building certifications, including 33 office premises and 1 training center. Bank is having a significant portfolio under sustainable finance, which includes renewable energy projects, compressed biogas and energy conservation schemes, solar pump schemes under PM [indiscernible], rooftop solar for residential sector with subsidy, Canara Green Wheels scheme of E-vehicles. On social aspects, bank is impacting the society by engaging in helping and uplifting the underserved communities through nonprofit organizations, some of which I will quote, Canara Centenary Rural Development Trust, Canara Financial Advisory Trust, Canara Golden Jubilee Education Trust, Canara Relief and Welfare Society, Financial Literacy Centers, FLCs, Rural Self-employment Training Institutes, RCs, Rural Development and Self-employment Training [indiscernible], rural cities. Bank has 118 financial literacy centers, FLCs through which 6,295 [indiscernible] have been conducted and 609,611 persons were extended financial literacy during March 2026 quarter. To promote diversity, equity and inclusive growth, bank has placed a Women Empowerment Committee named as [indiscernible] to support the women employee fraternity of the bank. On governance aspect, for the bank's journey towards sustainability, bank has in place Board-approved ESG policy, green deposit policy and lending framework, bank's ESG risk rating has been improved from high to medium by Sustainalytics, reflecting its enhanced sustainability performance. A way forward, how we plan to go ahead. The outlook for financial year 2026, '27 remains optimistic, bolstered by sustained domestic growth momentum, liquidity support from the regulator, improving asset quality and healthy capital buffers. In this backdrop, credit growth is anticipated to remain robust in financial year 2027 as well. Building on the success of our CASA campaign launched in the fiscal 2026, the bank remains focused to significantly enhance the low-cost deposit base in financial year 2026, '27 by expanding the customer base through innovation and customized products as well as reconnecting with existing customers. Strengthening its digital capabilities to offer secure, fast and seamless customer experience will be a cornerstone of our efforts. Bank also remains focused on enhancing its bottom line by strategically emphasizing RAM credit portfolio, retail agriculture and allied activities and MSME, while reassessing the corporate profile -- corporate portfolio with the aim of enhancing margins. The bank remains committed to continuous innovation, leveraging its strength in response to evolving industry dynamics and shifting customer preferences and generate enduring value for all its stakeholders. The bank management is confident about achieving augmented growth across all business segments by harnessing new-age digital technology with strengthened fundamentals in financial year 2026, '27 and beyond, aligning with the vision to become the best bank to bank with, while contributing to the inclusive growth to the economy. I extend my gratitude to all members of the Board for their invaluable support, guidance and insights provided to the management, those who are present and in [indiscernible] also. I also express appreciation to the Department of Financial Services, Ministry of Finance and the Reserve Bank of India for their support and guidance from time to time. Heartfelt thanks are extended to all our employees for their hard work, dedication and unwavering commitment. The [indiscernible] support of all customers and stakeholders in the growth journey has been extremely important for us. We look forward to our continued -- to your continued patronage, support and goodwill as we strive to reach new heights. I would now request the Company Secretary to brief the members about the voting procedure and take you through the agenda items.

In terms of Regulation 44 of the SEBI Regulations 2015, agreed with Rule 20 of the company's Management and Administration Rules 2014, bank has provided a remote e-voting facility to vote on the items on the agenda to be considered at the AGM by electronic means. The bank has appointed [ Capin ] Technology Limited as e-voting agency, who will coordinate or moderate the interactive session with the shareholders. The bank has also appointed S. [ Anand Subramania & Company ], Company Secretaries as scrutinizer to oversee the e-voting process. The remote e-voting was held from 9 a.m. of 19th June 2026 to 5:00 p.m. of 22nd June 2026. The shareholders who are present in the e-AGM and have not cast their vote through remote e-voting shall be allowed to vote through [ Insta poll ]. To facilitate the shareholders to make their observations or speak at the meeting, the bank had provided a facility to register as a speaker from 10 a.m. of 10th June 2026 to 5:00 p.m. of 12th June 2026 to express views or ask questions during the meeting. Shareholders have registered their names as speakers for this E-AGM. Since this AGM is conducted through VC or [indiscernible] and the voting process is through e-voting, there is no requirement of proposals and seconders at this EGM. I will now read out the resolutions one by one. I will read the first item on the agenda, approval and adoption of accounts to discuss, approve and adopt the stand-alone and consolidated audited balance sheet of the bank as at 31st March '26, profit and loss account for the year ended 31st March '26, the report of the Board of Directors on the working and activities of the bank for the period covered by the accounts and the auditor's report on the balance sheet and accounts. I will read the second item on the agenda. To declare dividend for the financial year 2025, '26. The Board of Directors of the bank has recommended a dividend of INR 4.20 per equity share, that is 210% of face value of INR 2 each to the shareholders for the financial year 2025, '26, subject to the approval of the shareholders at this AGM. The dividend will be paid to the shareholders whose names appear on the register of shareholders or beneficial owners as furnished by NSDL or CDSL as on Friday, 12th June 2026, that is record date. The bank is obligated to deduct TDS on payment of dividend based on the records available with the [indiscernible]. An e-mail communication dated 21st May 2026, in this regard has also been sent to all the shareholders, having their e-mail ID registered with the bank or depositories explaining the applicable conditions for detection of TDS along with the links of applicable forms. I will read the third item on the agenda. To consider and approve the appointment of Shri Sunil Kumar Chugh as Executive Director of the bank. Pursuant to SEBI LODR Regulations 2015, the listed entity to ensure approval of the shareholders for appointment or reappointment of a person on the Board of Directors at the general meeting. In exercise of [indiscernible] conferred by the provision to Clause A of Subsection 3 of Section 9 of the Banking Company Act and transfer of Undertakings Act 197, by the central government, Shri, Sunil Kumar Chugh has been appointed as an Executive Director on the Board of the bank for a period of 3 years with effect from 24th November 2025 to 23rd November 2028 or until further orders, whichever is earlier. I'll now read out the brief profile of Shri Sunil Kumar Chugh. Shri, Sunil Kumar Chugh, a Chartered Accountant and a certified Associate of the Indian Institute of Bankers by qualification has over 3 decades of banking experience. Beginning his career in 1993, he has risen through the ranks serving in 5 public sector banks, Punjab National Bank, Oriental Bank of Commerce, Union Bank of India, Punjab and [indiscernible] Bank and [indiscernible] Bank, gaining deep expertise through diverse functional roles and leadership responsibilities. Over the years, he led key business and operations verticals, including corporate, retail, agri and MSME credit, financial inclusion, stressed asset management and credit engineering. He has headed large corporate branches in Mumbai, Kolkata and Ahmedabad. His roles have spanned corporate office, administrative offices and branches, combining field-level exposure with strategic insights. He has served as a Director on the Board of PNB [indiscernible] and Services Private Limited and Swift India Domestic Services Private Limited. Prior to assuming charge as Executive Director of Canara Bank, he headed Hyderabad [indiscernible] of Punjab National Bank. I will now read out the fourth and final item on the agenda. To consider and approve the appointment of Ms. Salini [ Pandit ] as the Government Nominee Director of the bank. Pursuant to SEBI LODR Regulations 2015, the listed entity to ensure approval of the shareholders for appointment or reappointment of a person on the Board of Directors at the general meeting. In the exercise of powers conferred by Clause B of Subsection 3 of Section 9 of the Banking Company Acquisition and Transfer of Undertakings Act 1970 by the Central Government, Ms. [indiscernible] [ Pandit ] has been appointed as Nominee Director of the bank with effect from 13th May 2026 and until further orders. Ms. [indiscernible] [ Pandit ] is an Indian Administrative Service Officer of the Odisha Government, recently serving as the Joint Secretary in the Department of Financial Services, Ministry of Finance, Government of India. I will now read out the brief profile of Ms. Salini Pandit. Ms. [ Salini Pandit ] has held several key positions in the Odisha government prior to moving to her assignment with the Government of India. She has served as the Secretary for School and Mass Education Department, Health and Family Welfare Department, [indiscernible] Safety Department and ODR Language Literature and Culture Department, Odisha. She has also served as Mission Director, National Health Mission, Labor Commissioner, Odisha and District Collector for several districts. Her work in bringing reforms to the education sector and leadership in the health sector during the COVID-19 pandemic is widely appreciated. Ms. Salini Pandit graduated in Botany from Miranda House College, University of Delhi and completed her MSC in Wildlife Science from the Wildlife Institute of India, [indiscernible]. I request the MD and CEO to take the proceedings further.

I now invite shareholders present to participate in the discussion. Discussions may please be confined only to observations or queries on the agenda items and not to repeat the observations, my request would be, which is already made by other shareholders. For good order, we will endeavor to respond to the observations and queries at the end of the discussion. I invite Company Secretary to moderate the session.

I request Mr. [indiscernible] Kindly coordinate and moderate the session.

Thank you, sir. Now we invite next speaker, Mr. [indiscernible]. [Operator Instructions].

Respected Chairman, MD and CEO, Board of Directors, top management, dedicated candidates and fellow shareholders. [indiscernible], I'm overjoyed to continue to participate in the 24th Annual General Meeting of Canara Bank, one of the jewels of the state of Karnataka as a speaker. I take the privilege of welcoming the new incumbent Managing Director and CEO, Shri Brajesh Kumar Singh on behalf of the shareholder community. Focus on the goals and the profits will follow. This is the philosophy of our [indiscernible] founder, Shri [indiscernible]. The philosophy of the founder of the bank was truly followed by the bank to achieve astounding results, thereby declaring a healthy dividend of INR 4.2 per share of INR 2. Important issues I would like to discuss are: number one, is the issue of bonus shares, if any, on the cards? As per the available information, the face value of equity shares was reduced to INR 2 from INR 10, but then bonus shares are not issued so far. Number two, the bank's preparedness for ECL, expected credit loss, which will be rolled out from 1/4/2027. Number three, while appreciating the growth in many parameters, the bank needs to improve the return on equity, net interest margin, current account deposits and recovery in return of accounts, which were declaring over the previous year. Barring a few parameters which recorded negative growth, most parameters recorded a trace-worthy performance, especially in overseas business, overseas deposits, trading gains and ForEx income. I wholeheartedly appreciate and congratulate the management and all the dedicated cameras for they all performance, which benefits all the stakeholders of the bank. Finally, I acknowledge and appreciate the support extended by Shri [ Santosh Barik ] and his team. I wish the bank another successful year. [indiscernible] Canara Bank contributes to [indiscernible] Bharat. This is [indiscernible]. Thank you.

We invite our next speaker, Mr. [indiscernible]. [Operator Instructions].

[Foreign Language].

We call our next speaker Mr. [ Pramod Kumar Jain ]. [Operator Instructions].

[Foreign Language]

We call our next speaker Mr. Lokesh Gupta. [Operator Instructions]

[Foreign Language]

We call our next speaker Mr. Vimal Kumar Agarwal. [Operator Instructions].

Good afternoon, good evening and good night to the other directors or other shareholders who have joined from different part of the world. Sir, in your presentation, everything was mentioned. Only I got one question. What is -- what is -- I don't want to waste much time of the bank also and directors and what is the attrition rate of our employees? That's all from me. Thank you very much. Please continue video conference so people from all over the world can join. That's all from me. Thank you very much.

Thank you, sir. We invite our next speaker, Mr. Manoj Gupta. [Operator Instructions].

Hello. Good morning, respected Chairman, Board of Directors, fellow shareholders. My name is Manoj Kumar Gupta. I've joined this meeting from my residence city of Kolkata. I feel proud to be a shareholder of Canara Bank. And first of all, I welcome you as MD and CEO of the bank, and I wish to God to give you more success to take the bank on new heights with the entire team of management and the employees. And sir, I thanks to you and your team for the excellent result of the bank for the year ended '25, '26. Sir, what's your future plan for the bank? How you will grow more in every aspect? And sir, have you any plan to float any new venture in the -- via IPO to list in the market like SBI cards. So have you any plan to float Can Bank Cards, debit card, credit card or other cards, sir, have you any plan? And sir, what steps are you taking to recover your loan from the default? And how many cases are pending in the DRT, NCLT and in various platform to recover your loan, those have defaulted. And sir, I keep continuing the video meeting because it's a vision of our beloved and Visionary Prime Minister to success the digitalization. So latest -- it's a good example in the country after epidemic COVID-19 that VC meeting is success. So keep continue the VC meeting in future also that we are in Kolkata, you are in Bangalore. And now, sir, [indiscernible], can I speak in Hindi, sir, something? [Foreign Language] So why you are not reaching there in the area because you will create a huge account. Just now you have mentioned in your opening remarks that INR 12.53 crores.

As our next speaker, Mr. Badri [indiscernible] are not joined. We call. [indiscernible] to unmute his audio and speak.

[Foreign Language] Respected Chairman. [Foreign Language].

We call our next speaker Mr Santosh Kumar Banerjee. [Operator Instructions].

Good morning everyone, respected chairman and esteemed Board members and fellow shareholders, myself, [indiscernible] joining the virtual AGM from Kolkata. Chairman, sir, I wanted to express my heartful appreciation and congratulation to the entire management team for reported a good full year performance for year 2026, marked by steady core interest income growth and stellar improvement in asset quality. I also thank the Board for rewarding with a dividend of INR 4.20 per share. Sir, in the PSU basket, I feel proud to say our bank stand best in class. The service and cordial relationship maintained with customer by each and every employee for the branch to the head office is truly exemplary. Thank you for keeping the customer-first spirit live. Sir, I have already submitted my queries via e-mail and received satisfactory response from the company. I appreciate the prompt and detailed answer. In the light of this, I will skip repeating my question. Before I conclude, I convey my gratitude to our respected Company Secretary, Shir Santosh Kumar, in my experience, he is one of the finest officials of our bank. The secretarial department was always in touch with me, such courtesy truly strengthen the shareholders' confidence. I thank you for your patience hearing. Wish you the company continued success under your leadership. Thank you.

Thank you, sir. We invite our next speaker, Mr. [indiscernible].

To all those who are listening to me. Now I audible?

Sir, your voice is very low, sir. Can you increase mic volume please. Yes, sir.

Yes. It is a great pleasure. I was waiting and certainly read your balance sheet. Let me introduce first myself via [indiscernible] from Kalyan, [Foreign Language] to all those who are listening to me, Respected Chairman, other attending this meeting. Mr. Chairman said in the annual address, innovation. Can you [indiscernible] the innovation the year gone by in our organization and in the current year and expansion. How we will expand in the future and in the current year? And particularly, this bank is very important. Let me congratulate our compliance is very good and our double-digit growth, I like to congratulate because bank doing double-digit growth at this juncture is very good. And I hope in the future, momentum will be there. But finally, one thing I will conclude with not to waste your time, improve the branch level, customer service, customer -- improve the customer because in small city customers are not up to the mark. Quarterly, you meet them, regional manager, manager, improve their standard because in a legacy issue from syndicate bank, we received some customer not well educated. So we have to improve. Our society has to improve. Please do it. Lastly, how our RM business will grow in the years to come, global business, global branches, how we are going to improve? How much you are going to improve this year, increase in branch level? Lastly, only the ARC, how much amount we received from ARC, total notional loss book. Thank you and best wishes from [Indiscernible].

Thank you. We invite our next speaker [indiscernible].

Okay. Thank you, sir. Thank you. Respected Chairman, other members of the Board, my dear fellow shareholders, I am Mrs. C. E. Mascarenas. I am speaking from Mumbai. First, I thank the Company Secretary, Mr. Santosh Kumar and his team for sending me an annual report well in time and also registering me as a speaker and giving me this platform to speak. and I even thank the [indiscernible] team for this platform also. Now I come to the annual report, which is full of information, facts and figures, self-explanatory, adhering to all the norms of corporate governance. Our working is good. Good dividend of INR 4.20 per share of INR 5 and also very good market capitalization. Now I go to the next point. Congratulations for all awards and accolades received during the year and also very good CSR work, also good ESG and climate reporting that has given very importance for our bank. Now my queries, how many branches were opened in the last quarter and how many to be opened this quarter? How many RBI banking license are in our hand? How many staff were recruited -- because just today, I was hearing some news item, the private sector is employing more than the nationalized sector employees. So could you throw some light? How much is the percentage in financial inclusion to total business? Next point is how much is in percentage -- in percentage online to offline business? My next point is how much is gold loan to total loan book, the prices of the gold and of course, silver we don't lend is fluctuating, whether it is affecting our lending on gold, what is the percentage of gold lending to rural against urban lending, where it is more people come for gold loans. Then next one is how much of FCNR we have canvass as RBI has allowed us to increase the rate of interest. Also, you can please throw some light on ECBs. Like that many of my queries, I approach to the secretarial team, and they do answer it. So I go lastly to a very important question, future road map for the next 5 years, which vertical will be the growth engine along with good margins. And as next year will be the 25th Silver Jubilee of our IPO, I expect only one thing. Our market capitalization should be double from here. I wish my bank all the best. I wish, sir, and the entire Canara Bank team very good health as health is wealth. With this, thank you for giving me this opportunity to speak. I just now Mr. [indiscernible]. He is also registered. So he will speak. Otherwise, I'm getting mic problem.

Can I proceed, sir? With your kind permission, can I proceed, sir?

Yes.

Respected Chairman, sir, very distinguished members of the Board and my fellow shareholders. Good morning to you all. My name is Aloaskareas. I'm a proud shareholder of this prestigious bank, which is so helpful and the services are very good from your staff. Always I feel that he is coming to the bank. Never problem like other banks, very good service I received from this bank. And I have only a few questions to ask. Now senior citizen, what extra benefits you all are giving and how many branches we are going to have both in the rural and in the urban area and any foreign branch we are having or we are going to have. And a very important thing is that we have given a very good dividend this year. And about now many frauds are taking place, cyber frauds, how have we got any of such frauds in -- during the year under review and how we have solved it. And digital banking is also there. And now the most recent is the AI, artificial intelligence, which many corporates are implementing. Do our bank have implemented or going to implement any of the AI modules. And the Silver Jubilee is coming next year. I wish we have a good show and good momentum for the Silver Jubilee. So with this, sir, I end my speech, wishing you personally, all the Board members and more importantly, all the employees, all the very best in the days and years to come. With this, sir, thank you very much for patient hearing. Good health, good luck, and goodbye.

We invite our next speaker, Mr. [indiscernible] Singh.

[Foreign Language]

Sir we invite our next speaker Mrs. [ Jaydeep ] Bakshi.

Chairman, Board of Directors and other persons present in today's AGM meeting, virtual meeting. Myself, [ Jaydeep ]Bakshi connecting from the city of Kolkata. First of all, I convey my thanks to our Company Secretary, Santos for giving me an opportunity to express my views and also to the entire secretary team for maintaining good investor-friendly relations with the shareholders and also to the Kfin tech team for conducting this video conference in a smooth manner. Sir, the annual report presented was very much wonderful with facts and figures. And also, sir, in the initial speech was very much informative, shared about our bank's performance and also our future outlook. In this line, I just want to know what are the new schemes, initiative, innovative schemes are we planning to launch for the customer benefit? And what is our expansion plans kindly share and our debt revival policy in the future, kindly also share that. And regarding the latest technology, how are we planning to implement better service to the customers? And cyber fraud, it is really a case of cause of concern for the strategic planning to generate awareness among our customers, kindly share that. And also, we are extending our loans to the MSME and the agriculture sector. How are we planning to revise them? And that's all from my side. And way forward, our bank's outlook for future and value creations kindly share that and wish the bank all the success in the entire team for coming out with much fantastic results. And thanks once again for the dividend passed off and wish our bank all the success in the coming years. Thank you, sir, for the opportunity.

As our next speaker, Mr. [indiscernible] has not joined. We invite Mr. [indiscernible]

Respected Chairman, other Board of members present, myself [indiscernible], an equity shareholder of Canara Bank, joining video conferencing from Kolkata. Sir, I extend my warm congratulations and best wishes to our new MD and CEO, Mr. Brajesh Kumar Singh, on assuming leadership of Canara Bank. We are confident under his guidance, the bank will achieve greater heights and create long-term value for all stakeholders. Special thanks to our well experienced cordial, young, dynamic Company Secretary, Mr. Santosh Kumar Barik for giving me an opportunity to express my views and his secretarial department rendering good investor service, sending in notice physical copy of annual report well in advance. Thanks to Kfin Fintech team for sending joining language speaker sequence number well in advance and conducting video conferencing in a smooth manner. Sir, our bank's performance is good. Global business increased. Domestic business increased. Net NPA increased compared to the previous year. Sir, thanks for declaring dividend of INR 4.20 per share, face value of INR 2. Sir, I have some query. With inflation remaining within the RBI's tolerance band, what impact does the management expect on lending rates, deposit cost and overall profitability in FY '27? Next, the union budget has increased capital expenditure significantly. How does the bank extend to participate in financing infrastructure and logistic projects arising from these initiatives? As foreign portfolio investment norms have been liberalized, does the management foresee any indirect benefit for the bank in terms of liquidity, capital market activity or business growth? Please share your views. Please share your views. Gold loan portfolio grew by 34% to INR 2.45 lakh crores in FY '25, '26. Sir, how does the bank plan to manage concentration risk arising from such rapid dependence on the gold loan segment? Please share your views. The bank has crossed 1.02 crore gold loan accounts. Sir, what measures are being implemented to ensure consistent appraisal standard and present valuation risk across all branches. What measures are being implemented to ensure consistent appraisal standards and present valuation risk across all branches. The bank has opened 3.28 crore PMJDY accounts with an average balance of INR 7,841. Sir, I would like to know, sir, what percentage of these accounts are actively transacting, what strategies are being adopted?

We call our next speaker, Mr. [indiscernible] Singh.

Chairman, first of all, good afternoon to you, all the Board of Directors, all the stock of Canada Bank Limited and my co-fellow shareholders. [Foreign Language]

We invite our next speaker, Mr. Rohan Prakash Kejriwal.

Good afternoon, and good afternoon, everyone, attending this AGM. Myself Rohan Prakash Kejriwal, your equity shareholder from Kolkata. Thank you, for providing me the platform to speak something before you. Thanks to our department, especially thanks to our secretary Santosh sir, for calling me and taking my this is my third AGM only due to virtual. So if possible, please follow this virtual AGM and also so that more and more investors from different parts of the world could join our AGM and express their views and bank could take benefit from their views. Mindblowing performance. Our EPS has improved to INR 21.15 on face value of INR 2 in account compared to INR 18.77 in previous year. And our EPS has improved to INR 21.73 in consol account compared to INR 19.34 in previous year. Our gross NPA improved 1.84% compared to 2.94% in previous year. our net NPA has improved to 0.43% compared to 0.70% in previous year. And so our dividend has improved to INR 4.20 on face value of INR 2 compared to INR 4 in previous year. Say, thank you for increasing our dividend. Our share price is the cheapest share in the stock market at the rate of INR 135 because at INR 135, you are paying INR 4.20 as a dividend, means 3.11% return, which is more than 2.5%, which you are paying on savings account interest. for making successful offer for sale IPO of Canara and Canara HSBC Life Insurance in October 2025. questions. What is your expectation in loan growth for current financial year? And what is your expectation for interest rates, whether it will increase in coming days? I have one suggestion for CSR committee. Please use some of CSR funds to provide drinking water nearby your branches and nearby villages because please maintain your smile and be cheerful. We are always with you as a long investor.

Thank you. Thank you, sir. We call our next speaker, Mr. Ramesh Shankar [indiscernible]. Please go ahead, sir.

Sir, Chairman. And welcome you to our new Chairman and CEO. [Foreign Language] all the team. This is the fully efforts of our Canara Bank team, sir. Sir, I'm Ramesh Shankar [indiscernible], Hyderabad shareholder, but meeting attending from Bangalore, sir. Sir, [Foreign Language] we are going to any new branches in abroad [Foreign Language].

Thank you sir. We Invite our next speaker, Madam [indiscernible] Shah.

Board of Directors and my fellow members, good afternoon and regards to everyone. Myself, [indiscernible] Shah and I'm joining this meeting from Mumbai. [indiscernible] I sincerely thank company secretary, Santosh Ji, for sending the AGM notice in advance. [indiscernible] My question is what are the bank priorities for the next years? And my second question is how is the bank strengthen cyber since getting allow to login without any problem. I would like to thank them for their best especially [indiscernible] sir. Chairman, sir, I hope the bank will continue video conference meeting in future. So I would like to say I strongly support all the resolutions for today's meeting. Thank you, Chairman, sir.

We invite our next speaker Mr. K. Bharat Rao.

I'm Bharat Rao from Hyderabad. I'm happy to see you all safe and healthy. First of all, I warm welcome Mr. Vijay Kumar from Indian Bank. Under your leadership, definitely bank will grow, sir. And I also thank Mr. Raju, Managing Director, who under the leadership, my dividend has increased, my share price appreciated, we received bonus. Definitely, I hope a good health and happy retirement life. [indiscernible] sir, in the annual report, I observed a few key points, sir. Regarding the current account, sir, what is your current account because current accounts are come down 20%, sir, according to the annual report. And the CASA deposits have come down by 3%, sir. So what is your future plans in this financial year, sir? And expect CASA [indiscernible] accounts opening good, sir. Sir, one more thing. What is your future -- what is your plans regarding the wealth management, sir? Are you planning to open any separate segment in the wealth management? Please let me know, sir. Chairman, sir, regarding credit cards, why not introduce co-branded card, sir? Every bank is going for Amazon, Flipkart, or some other type so that the customer, sir. So why not to think about that co-branded card, sir? Chairman, sir, you came from the Indian Bank culture, sir. Canara Bank is different culture, sir. I want to share the testimony because I visit my circle office in Hyderabad, sir, very pleasant office, sir. under the leadership, Mr. Kalyan Muker, GM I met [indiscernible], sir. So I was interacting with him. So I asked what made you to work in Canara Bank. So he told him 35 years back, I got 3 opportunities, SBI, PNB and Canara Bank. So why you joined in Canara Bank, you told what, sir, good HR policy. My bank is very good in the HR policy, sir and very friendly and really taking care of the employees, sir. Yesterday, I visit my -- once again, my cal office, I met Mr. Mohamed, General Manager, who transfer from Bangalore and came as a General Manager, what a lovely person, sir. He visited warmly and he shared his experiences. He also came from [indiscernible]. I met very happily, sir. Sir, why I'm sharing is the employees and the team are very friendly, sir. There is [indiscernible]

Thank you, sir. We invite our next speaker. Madam [indiscernible].

[Foreign Language]

We invite our next speaker, Mr. Sandeep Singh.

Sir, my only question is that what is the road map of our company next 24 months.

We invite our next speaker, Mr. [indiscernible]

Respected Chairman, Shri Harjit Singh, Executive Director, Bhavendra Kumari and Company Secretary, Shri Santosh Kumar and all other directors and my fellow members, Kin team, good morning,. I'm [indiscernible], shareholder of Canara Bank. First of all, thanks to the Board management, the Company Secretary, the [indiscernible] team and all the employees of Canara Bank for conducting AGM smoothly to the virtual mode. Sir, I'm very happy to note that excellent performance of the bank during this year. I congratulate the Chairman, sir, Executive Directors for the management team and the staff members for achieving strong financial performance and results, maintaining the good asset quality and creating the value for the shareholders. Sir, I appreciate the Board for recommending the good dividend reflect the bank's confidence and commitment towards rewarding the shareholders. I also appreciate the bank's CSR initiatives very good you are doing, sir. This is a very good positive impact to the society and you are doing the good -- the education, health care and financial inclusion. Thank you. Sir, my special congrats to the entire Canara Bank team for receiving the various awards, recognition, very so many recognitions during this year. Thank you and congratulations, sir. I would also like to place my record, my sincere appreciation thanks to our former MD and CFO, [indiscernible], for valuable services, leadership and his contribution to the company, Canara Bank growth. Thank you, sir. I wish all the best. God bless you. Sir, and special thanks for [indiscernible] Santosh Kumar, Company Secretary for good governance under his leadership and very good -- because of him, the bank now the AGM is doing very smoothly, sir. And thank you, sir, entire -- all the employees. Sir, my question is, what are the bank's growth targets for financial '27, sir, especially in terms of advances, deposits and profitability. Sir, second question is, what steps are being taken to further reduce the NPAs and strengthen the asset quality? Third question. What is the bank's strategy for expanding the digital banking and cyber security infrastructure and skill development to the staff? Sir, fourth one. Sir, my bank plan to improve. So what is the planning for CASA deposit increasing and strengthen the banking operations? Sir, another question. What are the bank's plans regarding the branch expansion and financial inclusion and rural and semi-urban areas, I would like to know. And final question, sir, so can the management -- the outlook for the credit growth and sector-wise lending opportunities for the current year? And also I would like to ask the contingent liabilities are increasing INR 6,935 crores of contingent labs are I'm seeing in the book, sir. So what is the reason contingents are reflecting.

We invite our next speaker, Mr. Ayush Gupta.

Yes, good day. I, a shareholder of our beloved Karara Bank. I'm calling from City of Jokolka.y respective Chairman, sir and Board of Directors and all our shareholders, our independent directors and our Company Secretary is not necessary to repeat his job about the connection with our shareholders and all our shareholders I'm present in this 25th Annual General Meeting. It's a silver program. Sir, today is 23rd June 2026, sir. It's best for me to get chance. Sir, matter of our agenda is concerned, is the matter of the Shalini, who is nominated Director and another is Sunil Chu, who is the Executive Director, sir. I'm going to cast my vote. I'm going to -- I have not yet vote, I'm going to cast my vote through this system. Thanks to our KF also giving me chance to properly, it is beautifully organizing this program. Sir, my question is related to it, sir. This is A, whereas RAM, what is our future credit ratio, what would be? And sir, another thing is that matter of CSR activities, sir, is available. Siim, it is there, but not in West Bengal, not a single -- so please think about in Bengal and think about it the matter of CSR activities because Siim is available. But Skim is extended area of West Bengal. Anyhow -- and also, it is great for us, sir. It is Page 54, where the awards, it's really great for us. Sir, matter of sir, Gold Award by mobile banking service for sir, minor customer and gold award for hybrid POS. And another, sir, this is VT2025, the matter of sir banking frontier, sir. So it is great for us. I [indiscernible], I wish a good year ahead and good result and good dividend, which is our continuing. Thanks to very much our Chairman, sir. Thanks to our Kfin and it's Canara Bank, which together we next for the next weekend, the best bank to bank building. Thank you very much.

We invite our next speaker, Mr. Subhashkar. As there is no response from him, we call our next speaker, Mr. Amit Kumar Banerjee.

Respective Chairman of the meeting, other Board members present, myself, Amit Kumar Banerjee from City of Kolkata. Thank you for getting me connected and opportunity to speak such a wonderful occasion. It is our 24th Annual General Meeting of Canara Bank. Sir much speakers have already raised. Still being shareholders, I have a feeling to say something on the special occasion. Yes, welcoming address of the Chairman of the meeting is very, very informative. I congratulate also the entire team management for presenting such a wonderful strong financial results during this year under review. As regards performance is concerned, it is very nice, good growth. Net profit increased about 12.19%. Operating profit grew about 5.9% to INR 3,019 crores Asset quality, gross NPA also improved to 1.84. Net NPA also improved to 0.43%. Increased dividend also INR 4.2 face value of INR 2. Capital adequacy is also improved, 17.04% from 16.33%. EPS is also up average current market price quoting INR 133. Net interest income also grew during this year. consider right issue of equity shareholders if it is possible. I repeat that for welfare of the senior citizens as already raised to some previous speakers also, please frame a policy which will be focused on issuing of ATM cards at nominal cost and other NCE banking services. Also try to increase the ATM machine in respective areas about digitalization, information and technology of the bank, how much fund you have placed to invest further for next 2 years, kindly focus. Future roadways to improve sustainable growth near future. I hope our bank will perform better profitability near future, also we will able to maintain capital adequacy as well as effective asset quality management, sustainable business growth and will expand into a new high, keeping definitely in mind shareholders' rewarding policy. I thank all team members and particularly our Company Secretary, Mr. Santosh Kumar Bari and his secretarial team for very, very good investor services. not only during this year, last few years together, we are keeping note that the services, particularly the investors are quite good. I also thank the team members such a wonderful smooth video conferencing meeting today. Myself, Amit Kumar Banerjee, over to you for further proceedings. Thank you, sir.

We invite our next speaker, Mr. Vinod Motilal. Vinod there is no response from the speaker, we invite our next speaker, Mr. Gautam [indiscernible] Tiwari.

Our excellent value creation, sir, and very good value addition. Our dear honorable MD and CEO, Bhijayh Kumar Singhi, first of all, I would like to welcome you, sir. Wholeheartedly, your opening speech was very much knowledgeable, and we could understand whatever you have spoken with as per today's situation or condition of the bank. Our CS, Santosh Bari, all other directors, my fellow shareholders, good afternoon to all of you. Sir, excellent value creation, sustained capital adequacy and rising profitability, very handsome dividend payment, sir, as per each year, yield is more than 3%. Thank you very much. And our promoters holding is 60% gives us very good confidence. Canara Bank is one of the most valued jewel and diamond of Karnataka, not only of Karnataka, but of the whole country. And sir, thanks for paying a very good dividend as per every year, INR 420 per share. Sir, very good services of all employees in all branches and received physical balance sheet also, sir, as per my request. I welcome you as MD and of course excellent investor service [indiscernible], this service is so good, sir, so nice that other company secretary should get listen as to how much humble and how much polite, helpful, harmonious and conversing with each customer, shareholder and solving their needs and respectable and with good hospitality, all customers is dealing with, we are very much thankful to such a customer service, which is in the form of diamond you have selected for your shareholders. Dear, sir, you're keeping always a banking profit and for which we are thankful to you. Sir, we are very much thankful and grateful to all those who are working in the bank because their services are very good. sir, is all very good. I have already voted favorably for each and every resolution. I support the appointment and reappointments of all directors. And as usual, right from day 1, I'm a shareholder of the bank and will remain so forever and ever in the years to come. Thank you very much, sir, once again for the best of the services in the world. Thank you very much is a great value to you, sir. Thank you very much, sir.

We invite our next speaker, Mr. Anil [indiscernible].

This is Anil Mehta attending this 24th AGM of the bank from my residence, Kandivali, Mumbai. The first one is that looking to the global situation, how much growth can we expect and how much it will affect to our revenue and the bottom line in the current FY 2026, '27? Next thing, sir, we are giving a special ROI to the senior citizen staff, ex staff on the fixed deposits. We have a small request that you can also consider special letter of interest on a fixed deposit and other benefit to our Indian Army. As you know, because of that, we are safe. So it is our duty and responsibility to respect or honor them by giving the special benefit under the scheme as my suggestion as operations in scheme to enhance the moral of our Indian Army. With this, we are supporting as a shareholder, all the resolutions and thanks to the secretary department led by Mr. Santos Barik for their cooperation and support and all the best for the bright future of our bank. Thank you, sir.

We invite our next speaker, Mr. Ashok [indiscernible]. As there is no response from the speaker, we invite our next speaker, Mr. Shashi Jain.

MD sir and CEO, Board of Directors and my co-fellow shareholders, I Shashi Jain joined the AGM from Delhi. I thanks to MD sir, Board of Directors and all staff of the bank for excellent results of the bank and also thanks for good dividend. I thank to company secretary and his entire team for giving me an opportunity to express my view in front of the management. On my single request, I read a hard copy of annual report. I score all the regulations. Thank you. Thank you so much, sir.

We invite our next speaker, Mr. [indiscernible] We invite our next speaker [indiscernible]

I'm a joint holder for [indiscernible], respected Chairman, sir, learned and competent Board of Directors and our company Secretary team. I also appreciate the services given by our Company Secretary, Santos Bari, who informed me about the Annual General Meeting. Now coming back to the business point of view. Sir, I have only one question in respect to today's AGM. My question is the company's revenue, profitability, cash flow and debt levels for the next 3 years. With this, I end my speech as a speaker under the video conferencing mode. Over to you, Chairman, sir, for further proceedings. Thank you, sir.

Thank you, sir. We invite our next speaker, Mr. [indiscernible]. Since our next speaker [indiscernible] Gupta were not joined, we request Mr. Bharat Pratab Singh [indiscernible]. There is no response from the speaker, sir. HS Patel, I request to unmute your audio. As there is no response from the speaker, we invite our next speaker, Vivek [indiscernible] As there is no response from the speaker, we invite Sheila Mehta. As there is no response from the speaker, we invite our next speaker, Geeta [ Babu Bhai ] Mehta. Now we invite our next speaker, Mr. [indiscernible] Jain. As there is no response from the speaker, we invite our next speaker, Mr. [indiscernible]

Managing Director and CEO, Mr. Brajesh Kumar Singh, Executive Directors present at today's AGM, Independent directors, company executives, fellow shareholders, good afternoon to all of you. At the outset, sir, Mr. Brajesh Kumar, let me welcome you. The bank is really fortunate to have a banker with us having over 30 years of experience. This is a great bank, and we have great hopes from their experience that will be helpful for the bank. At the same time, I must mention that our outgoing CEO, Mr. Ahluwalia, he has also done a great job. Now coming to the performance of the bank. Coming to the performance of the bank, there has been a double-digit percentage growth in domestic and overseas business as well as a fall in gross and net NPAs, this is very commendable. There is a higher operating and net profit, which is also good. Domestic branches have reached 5 figures. That is also a landmark figure for us. We've crossed 10,000 branches in this current year. Dividend, of course, has been provided at INR 4.2 per equity share of INR 10 each. Now just a few questions from the annual report. The first is that our overseas deposits have gone up by 33% from INR 98,725 crores to INR 131,773 crores. This is a grand achievement. But could you please help us understand as to what exactly were the reasons for this grant performance? The second question is the NIM for the financial year '25, '26 was 2.51%. Could you give us an expected range of NIM for the present financial year? The third question is on the CapEx and OpEx spends. What have been the CapEx and OpEx spends on IT and digital in the concluded financial year? And what are the budgets for the present year? For the next question, I would request you to refer to Page # 504 of the annual report. Now this is a very detailed question. I don't mind having this on mail, but this is for a better understanding of the banks working. Now this particular page is on the segment reporting. While the total revenues as well as the profits have gone up substantially, okay, as well as there has been a good growth in the treasury income, which is understandable. I find that the retail banking profits have dropped. And the corporate wholesale banking, in spite of steady turnover has got a long way to go to come into the bank. So could you help us understand? There must be some specific reasons for that. So could you please help us understand as to what were the reasons for the slight underperformance in retail banking and as to what we are going to do to improve the overall corporate banking area. Now coming to the other parts, we are very happy about the awards that the bank has received. I have voted in favor of the resolutions. And I must mention that I'm a shareholder from Mumbai, and I avail of most of you know the banking services team at our local branch. Our company Secretary, Mr. Santosh and his team have been very helpful in our participation and so have been the support from the local branches also. They reminded me about the AGM. Now there is just one suggestion which I would like to give in conclusion, and that is that we have conducted this meeting very well. We have informed the shareholders about the speaker serial number. Now I will give one more suggestion. When you display the name of the speaker shareholder, please display speaker sequence also and make an announcement. I'll ask Kfin to make an announcement of speaker shareholder that will be more helpful. Otherwise, I find that we are doing very well on the banking front. I support all the resolutions, and thank you for giving opportunity, sir.

We invite our next speaker, Madam Vasudha [indiscernible]

Chairman sir, Board of Directors and my fellow share also thank helping me to join this video. Most of the question was not take much time. On question I would like to ask how many new branches you are going to open during this financial year?

Sorry, the audio is not clear. We move on to our next speaker, Mr. Sunil -- as there is no response from Mr. Sunil Kumar Modak, we invite our next speaker, Sonakshi.

Respected Chairman, esteemed Board members and my fellow shareholders. I'm Sonakshi Sarangi, a shareholder from Bangalore. First of all, I would like to thank the Board and the management team for their continuous efforts and dedication in steering the company through a dynamic business environment. I have a couple of questions for you, sir. Firstly, what are the key ESG goals for the next 3 years? And how is the company tracking progress against them? The second one would be, what specific initiatives are being undertaken to increase gender diversity, particularly in senior leadership positions. I wish the Board, management team and all employees continued success and a great year ahead. Thank you so much.

Thank you. We invite our next speaker, Mr. Gaurav Kumar Singh. As there is no response from the speaker, we invite our next speaker Lata Meghandi. As there is no response from her we invite our last speaker, Mr. Jasmit Singh.

Okay. Thank you for your confirmation. I can appreciate the fatigue going on with all the Board members, such a long meeting. And I received my registration number 54. So I'm happy that I'm able to connect with you and interact with you. My learner speakers have already asked you so many questions. I don't have to ask you anything, except for a couple of observations, which I would like to share with you. First of all, Brajesh, sir, thank you very much. Under your leadership, we are looking for tremendous growth in the coming years. And I appreciate Director Abbas Singh, Director Balakrishna Rao being the shareholders managers who are taking care of all the shareholders apart from the. [Foreign Language] Llooking forward to another year of growth and success. Thank you once again, everyone.

Thank you, sir. We conclude the speaker session and hand it over back the mic to board, sir. Thank you.

Okay. So thank you, all the shareholders for your -- firstly, for your appreciation, both on the listing balance sheet and on the management skills. And I would like to place on record for 3 quarters, the port was held by Satrana and Raju sir and for 1 quarter, [ Hardeep ] Ahluwalia sir was holding the fort and under their guidance and their guideline listing leadership, bank has done exceedingly well, which all of you have appreciated. And for that, the testimony is that our balance sheet and our market prices, market capitalized and everything is speaking in volumes. So now I would again appreciate for all your intuitive questions -- and I mean some of the suggestions also, which will be a guiding factor and which will mean this thing make us to introspect also where we have lagged and how we are going to go forward. And some of the questions are on the way forward also, which we have already presented and which again, we are going to present. So what I'll do, Hi, I'll start answering questions one by one speakerwise. -- audiovisual in clarity or somewhere if I missed Hi, please forgive me some of this thing among shareholders, but we'll try to reach you over your e-mail ID with this thing, our listing observations and our answers. And some of the specific questions, we will try to -- where more of data is involved, we'll try to reach you and we'll try to communicate over e-mail to you. Okay. So I'll start with the first speaker, Venkata Satyrasadir. He asks for bonus shares, if any, on the card. So decision related to issue of the equity of the bonus shares are undertaken in consultation with Government of India, considering they are major shareholders 62-pointsome-odd percentage are with government. But presently, I can inform you, there are no such plans for issuance of bonus shares under consideration. And then our focus is always to increase the wealth of our shareholders. You see that we are working on the value maximization. And as of now, Haki Bank's market cap, which is very robustly placed, and it has increased 1.5x over March 2025. Then I go to Kamal Kal Ki okay. So he is also appreciative of bank's performance. So he wanted to have some extraordinary dividend next year, considering our -- it is our golden Jibilee year of our IPO. So okay? So we are working on those guidelines. when we are maximizing our profits and dividend will be also increasing. from last year, it was INR 4 per share. Now it is INR 4.20 per share. It was 200%, now it is 210%. So that way, with the help of all and under continued support of all by all shareholders, we'll certainly do good, and we'll try to give more dividends to all the stakeholders. Then we go to Pramod Kumar Jain Sah, who has asked for a specific branch where 19041 ATM to be opened and some small coins vending, he has also requested, which we have noted carefully and we'll certainly explore to do that. And how he has asked for new employees also, which has been asked by other members also. So I will answer that. Last year, we have recruited -- and this will go to this thing -- there are many listing questions on employment given. So last year, 2,976 employees we have this thing inducted, out of which 2,976, 1,668 were officers, 1,271 were clubs and in the subordinateisting category, 37 employment was there. So that is to promote Kumar J. And then I go to -- and he has also this thing, I mean, very well informed us that there are many fire incidents are -- fire incidents are happening on 2, 3 days -- yesterday itself, there was a very sad news from Lucknow also, which we saw on the TV. So yes, we are doing -- I mean, our -- all branches are under fire audit or everywhere fire extinguishers and all firefighting equipments are in place. On continued basis, our security officer, whenever they made a visit to our branches or other premises, offices, they make it a point to do audit on those counts, whether all those fire extinguishers are updated, they are not expired and proper event, plastic fans are there. We are continuously removing those things also. So we are trying to take measures on fire safety count also. And fire audit and electrical audit is a mandatory aspect of all the branches. which is happening. And security also, we are very concerned. We have EE surveillance is also there and on-site guards are also in place at many of the places you see. So then we give to lase Gupta, he has requested to increase our ATMs. So I would like to ensure -- inform that we have ATMs in excess of 11,000. And last year, we have -- it changed also, sometimes it gets obsolete, around 2,500 some odd this thing ATMs we have changed and we have converted them to recycler also. And this year also, we have planned to exchange around 2,500, same number of ATMs. And somewhere, we will be replacing it to with the recyclers also. And wherever we are finding Hits are a little less in numbers, we are trying to relook at. Instead of closing, we are trying to relook at where we are expecting that we get more hits there. So then we go to Val Kumar Agarwal sir. He asked us regarding the attrition rate of employees. I would like to inform that attrition level of employee in all public sector banks, including Canara Bank is very low in comparison to private sector banks. We take good care of our employees. There are very well-defined Board-approved policy settlements are also there. So our attrition level is very minimum. It is at least only 1.14%, if I'm correct. So that is not nothing to worry, and those are on many counts. So it has got nothing to do with our service conditions, okay? So Manoj Kumar Gupta sir has asked what are our future plan and how you will grow in all aspects, IPO also and effect efforts for recovery. So future plans, we have already given guidance. We want to grow -- we want to grow globally at in double digit, lower double digit, 10% to 11%. And advances, we want to grow 11% to 12%, a little higher and our deposit considering the market condition also, we want to grow 9% to 10%. So we have given all sort of guidance. We have published that also. And our growth will be fueled around customer acquisition, providing better customer experiences with the help of technology innovations, new products, good customer services. So that is -- that will be fulcrum of all our activities. We are very well placed across the country, good number of branches. We have got in excess of 10,000, 1,097 to be precise. Many existing back office offsets. So everything is in place. And IPO plans are -- as of now, there are no IPO plans. We are very well capitalized. Our capital adequacy ratio is in excess of 17.04%. We are posting good profit. Last year, INR 19,000-plus crores of profit we have posted. So -- and we have permission taken in the Board and AGM also for raising capital also. So we do not see any IPO plans as of now, but it may evolve in the future. And efforts of recovery, last year, whatever the guidance we have given to recovery, we have achieved surpassed all that. And our slippages are far less than then our recovery was far more than the slippages in the year. And that's why our gross NPA and net NPA has improved like anything. So DRT or NCLT, you have asked regarding specific data also. So that data will not clarify many things considering it has got many components, but still, I would like to give you some data, but specific data will provide you over e-mail also. DRT, we have around 38,566 cases. And in NCLT, we have got 378 cases. What the only thing that's a continuous process, cases are getting added, cases are getting resolved also, and we are making good recovery from all this thing recovery measures, may be DRT, may be NCLT, may be OTS, may be Locaala. I mean our specialized branches, those are only interested with recovery measures. So that's why we are doing good recovery. So Bengal, you said that new branches, we are opening new 250 branches we are -- this thing -- plan to open this year, and that is across the country. So last year, we have branch Bengal specific. Bengal. So last year, we have opened 37 branch in Bengal, 263 branches pan-India. And this year, we are planning to open 34 branches across the Bengal. So okay, wherever there is an opportunity, we do our surveys, we take reports from this thing people institute, and we go for expansion also. So then we go to Badri Vishal a -- so new policy for senior citizens and stakeholders -- stakeholders value interim dividend you have asked for. So senior citizens are always very respected for us. And I mean they constitute a very good proportion of both sides of our balance sheet, may be liability, may be deployed. So we are offering differential rate for all senior citizens, priority -- we are offering them priority services also are under ris of government guidelines also, we are providing that doorstep banking also. So we will continue to hold our senior citizens in very high split. We'll try to facilitate them. More than I think I mean financial things, they are more interested in getting good services and at their doorstep, sir. Interim dividend, sir, as things evolve, we'll see. But as of now, I'm not able to answer that, sir. Then I go to Tapas Kumar Banerjee. So he has early appreciated. He has not made any specific questions. So thank you for all your appreciation, Tapas. Then we go to Hirananiahab. He has asked on innovation and expansion, how in the financial year we are planning to expand, what are the -- and he has also this thing, I mean critically and he has made us to introspect that customer services are not up to the mark. And then how our foreign business is increasing and how will this how much received in FCNR he wanted to know. So I would like to -- this thing -- so innovation is a part of our thing -- our journey and one who will not innovate will not survive. That is for sure, change is the only constant life. So we are innovating. We -- technological spend is quite high at our listing bank around 7% to 8%, which we are trying to -- which we are looking further to increase to 10%. And all those innovations, we will be this thing trying to make towards -- first towards customer experiences, how we are going to enhance our customers' experience. So every investment will go towards that. And then it will go towards cybersecurity and how -- and expanding our digital platforms, how we are going to make our digital platforms robust so that we are serving the customers, the Neogen customers or even the existing customers the way they want to be served. So that is what the plan on innovation expansion, I just informed that last year, we have opened 263 branches. This year, we'll be opening around 250 branches. Wherever opportunities we see, we will certainly open branches. Already, our branch network is very robust. And we are this thing investing money in other delivery channels also, not only through the brick-and-mortar branches, like I said, through ATMs, through mobile banking, through Internet banking and cash, there are many other delivery channels that also we are investing. Customer services, yes, that remains a concern. So 20 complaints, I will be this thing handling. I will be listing top 20 complaints or every month so that I myself will have some feel. And our executives may be at regional offices, general and central offices and corporate office, all EDs all CGMs and vertical being heads, they are all very concerned about customer service. So that is a challenge to us to keep ourselves up to the expectations of the customer. I know I'm very mindful that now we are not being -- I mean, compared with bank to bank, but we are compared with other service providers like [indiscernible]. So they are all the age of booking a car, the age of canceling, the age of getting referred and [indiscernible]. So that is how we are compared. So we are all mindful to that. We'll certainly try to improve upon that. And how much we have received? I think INR 1 billion INR 100 billion, those are dynamic numbers in the new -- this thing. Each government has given the dispension -- threefold dispension given in FCRB, considering our good presence in the southern part of the country where NR business is more. Yesterday, I was participating in one conversation with governor, sir, that I saw the data of Kerala, 30% of the deposit in Kerala is nonresident this thing, nonresident deposits. So we expect -- our balance is around INR 10,000 crores. So we expect good number. It's just started, sir. So I hope I've answered Si. Then I go to Madam Masakanjab.he has also appreciated on our balance sheet. how many banks he wanted to know we have opened last year, I've answered 263 branches we opened. This year also, we continue to open branches. He wanted to know what is the financial position of financial inclusion in our banks. So I would like to inform that the financial inclusion started first with the PMJD,ranantri Jandhanosna account, wherein every household, we were interested to make every household have -- at least have one account. So under PMJ this thing, we have got good number of branch. And our outstanding is also very good there. So 24 crore accounts are -- we wanted to know how many of them are live. So 2.34 crore accounts are operated under Prunananthri Janhanijana account, the first facet of the financial inclusion, which is 71.43% of the total accounts opened in PMJDY accounts. Inoperative accounts are only INR 0.93 crores, which is INR 28.57 crores. And then the second aspect of financial inclusion was micro insurance, Pan Mantri Suraksha Bima Yojana and then Praniandaniojana. There also, we have made good thing inroads, sir. INR 28.73 lakhs, we have opened Panananthi Jeevan Jyoti Vimayojana, which is a life insurance product. It's a small lifesurance product. People are installed for INR 2 lakhs. And then PMS accidental insurance for INR 2 lakh, which is very cheap earlier INR 12, now it is INR 20 -- only INR 20 and INR 54.34 of enrollment we have done. Then in social security, the third aspect was social security, -- at P, there also 13.2 lakhs this thing enrollment we have done. So madam was also apprehensive on the gold loan portfolio, how much gold loan portfolio we have got. So I would like to inform that our total gold loan outstanding is around INR 45,000 crores. So that is a very good outstanding, but it is 18% of the total portfolio. So there is as such no -- I mean, not to be worried about on concentration risk. And then we put loan-to-value also, that is only 65%. And whenever we are deciding, I mean, how -- what is the rate of the gold, then there is also a calculation last 1 month average or last debt. So that way it is insulated. So 35% margin is also there. And all this portfolio is backed by near cash collateral that is gold. And we are doing it traditionally. So we have some expertise also. And in the ages of new RBI, this thing circular also their guidelines also. We have further strengthened ourselves therein to take guard. So okay, FCNRB con, also madam has asked so that I have already replied. So we have -- and going further, we will -- we expect can good amount there. Then sir, sir has also asked Peter Ma, future road map. So future map, I've already told our guidance are also there. We want to grow in double digit, and that is all -- will be pivotal to customer experiences, increasing our capabilities towards digital delivery, better this thing credit monitoring so that our assets are insulated with delinquencies and all -- and better capital management. So those will be all these things. And the 25th year, sir has also told that next year will be our Silver Jubilee. So which vertical you say that will be the growth engine. So still, I feel RAM sector will be considering it, it has got many, many benefits that RAM means retail, agriculture and MSME. There are -- our risk is diversified. I mean small, small loan amounts are there. There are ample chances of cross-sell there. Margins are also a little better. And these are all priority of government also. And at times, capital charges are also on many -- this thing, I mean, in RAM, capital charges are also less, also low, less. So on risk mitigation also, it is good and profit maximization, it is good. And the way countries this thing people's purchasing power is increasing, the way GDP is growing at 7.5%, normally bank grows double the growth of GDP percent. So our guidance is humble, but still we'll try to surpass it. So that is what I see. Market capitalization, I also informed that our market capitalization has increased by 1.5x. So sir, thank you for your aspiration. You have also asked about senior citizens, extra benefits, which have already answered. Rural and semi foreign branches, as of now, we do not have any plan to open a foreign branch. We are already present in the good money centers like U.S., U.K. and Dubai. And wherever we are not present, we have got branch in GIFT City, which is a virtual branch -- virtual foreign branch, and it can interact and can transact in any of the country. So that way is helping. Compliance cost in the foreign territory is very high and getting permission. Retail banking permission is also very time consuming. So as of now -- and wherever we see opportunity or whenever some guidance is from there -- from Board, we'll try to foray. But as of now, there are no plan. So Manjit Singh has asked regarding recovery and regarding what are the -- how we are going to manage our NPAs and what was the target last year and how we achieved. So I informed last year, we have surpassed our recovery targets by handsome margin. And this year also in the Q1 quarter, our recovery is on track. And there is absolutely no challenge on that side. All our verticals, all our systems are in place, and we are taking full advantage of whatever the dispension given by government, whatever the verticals we have created, we are exploiting them full. NPA is well under control. You have seen gross NPA has come down to 1.84% and net NPA is 0.43% only. And next year guidance also, we have given for gross NPA at 1.50% and net NPA also, we want to reduce it. 40%. And at the same time, we want to increase our provision coverage ratio also to -- already, we are at a very handsome provision coverage ratio. So which will help us in ECL ECL also, which will come handy in ECL also. So that is what Manjit asked. Then we go to Jaideep Baki sir. New services for customers he wanted, expansion plan he wanted, latest technology, cyber fraud. So everything, I mean, whatever we are outlaying our expenditure, that is all towards customer experiences and that is all towards customer protection and mostly through cyber fraud. So our CISO is there, who is a very qualified person. We have invested a good amount in NOC and SOC also Hakan, which is AI-enabled also. And we have people hired from market also, and we have consultants also who are helping us on that. And government is also on a regular basis, following up with us. So that is our priority, and that is the necessity also for the time. The kind of the speed, this AI and all, they are exploiting our -- they're finding out our vulnerabilities and writing codes also. So we have to take that. We are doing that also. So I want to assure that we are taking good care on that. Expansion plan, I have already narrated and new -- we have -- last year only, we have this thing launched 5 new variants of our saving bank account and current bank accounts. So there we'll be harping on. We'll be taking further feedbacks which has got success, which has got not success, why the success was not there. And accordingly, we will be further improving both on account of delivery and both on account of this thing, I mean, schemes. So that is our, again, our priority. Amrendranath Rao given us good wishes and he says that inflation, leadership, lending rate, deposit profit, he wanted guidance, what is our capital expenditure, how we are going to achieve all these things. Yes, inflation is a little bit heightened, but I think government is taking measure in last MPC also, we saw that there was stability and there is always benefit of stability. So inflation will be under control and the kind of deal happening, the West Asia easing out and opening -- Harmon all going to help us. And there -- he has suggested that government is doing good capital expenditure. So we are participating in all those capital expenditure plans, sir. We are getting in liability side also some share. And on asset side also, we are participating into that may be road, may it be port, may be electrification, roads and all are -- we have done very well in this thing, mostly HAM projects and also. And then infrastructure count on power also, we have invested. Now the new thing is done, battery saving back and then power excavation also ages. So if there are good opportunities that also we are exploring, and we have done some also. We continue to do that, sir. And foreign this liberalization, yes, the threefold liberalization is helping us. And at the same time, it will be helping the country also to manage our gap in balance of payment, both on current account and both on capital accounts. So we are expecting for a country around INR 40 billion to INR 50 billion. And we will be also having our share -- I told that we are having a good presence in the southern part of country where NR deposits are more. Gold loan portfolio, I have already answered this is 2.4 per l. We have taken all measures to safeguard it. And I mean LTVs very strictly monitored system-based. Nobody can breach that. Yes, we are -- appraisal and all everything is placed, and then it is in tune with the new RBI listing guidelines that is also there, sir. Percentage of FI active, I've already informed. So I'll not repeat. So sarjit thing we go to -- he was also this thing appreciated. Omprakash Kejriwalji, not only Omprakash Kejriwalji, but other speakers have also -- they all have told that we should continue with this virtual AGM so that people sitting in the par of places in the country are able to this thing, connect and contribute. So that we note and we'll continue to do that, sir. He has also given appreciation of performance. Expectations in loan growth, what is our expectation in loan growth, he has asked. So we expect to grow in the lower double digit, that is 11% to 12%. And CSR also, he wanted to have around our branches and around our service area of existing villages. So that we have noted carefully. Yes, sir, we do appreciate Jal, which you quoted. So yes, we will -- we have noted it. We'll certainly try to work on this, sir. Then we have this Ramesh Kumar Gola Sahab wanted to know that again, he wanted to know that branches we are going to open in foreign territory. And so we have absolutely no plan as of now, as I've already informed. Our future loan road map I've already given, we want to grow at 10% to 11%. Therein we want to improve the -- we want to -- the mix of the loan a little tilted towards RAM. We are already growing from 72%. We have around 69% is our RAM. We want to grow a little 59% and 41% is our corporate books. We want to grow a little bit more on RAM sector with the benefit which I have already narrated sir. So then we get to Lekha Satisa Madam. Priorities next 5 years, he wanted to know and what we are doing on cybersecurity. So we have given guidance for 1 year. 5-year plans are not really just being chalked out in numbers, we have got plans. We have got plans on IT. We have got plans on innovation. We have got plans on better customer services. We have got plans on skills -- improving skill sets of our own employees. We have got plan on capital. We have got many, many plans that are all in place. But guidance we have given for 1 year, which I've already narrated for some of the parameters that is published also. So -- and cybersecurity, we are very mindful and we are taking all measures and government is also supporting special outputs like IDBRT and all they are also helping RBI, Innovation Hub is also helping us there. So I go to K. Bharat Rao. K. Bharat Rao Sahab wanted to know why our current accounts have gone down CASA also and what is our future plan? So yes, I accept and I appreciate that CASA is a challenge at our bank. It is less than just around 30%, which is increasing our cost of deposit at the same time, putting pressure on our NIM also. So we are very mindful of that. That's why we -- last year, we have opened -- we have given -- we have come up with many good this thing, I mean loaded with features bank accounts in CASA. And we are taking all measures with the help of technology, how we are garnering more CASA. So a little dip is there in the this quarter, which normally happens in the first quarter, that has nothing to do with this thing on an average basis, average basis, we are growing only. That was -- I mean, since we have got big value accounts also. So somewhere -- some money has been utilized. So that's why. Otherwise, there are absolutely no 4, 5 big accounts, some money has been utilized. And -- but we hope to recoup all those monies in days to come. So absolutely, it's a focus area for us. So after my joining, I've given the first call for CASA only, and we will continue to focus on CASA, sir. Future plans, sir, wealth management, yes, wealth management gives us income without utilizing our capital or any risk mitigation and all. So we'll be very mindful of misselling and for selling. And we have got 14 subsidiary associated and joint ventures, 2 of them are in insurance and mutual funds. So they are also helping us, and we have got franchise of more than 10,000 physical brick-and-mortar branches. Through that also, we are distributing. And our income last year was in excess of INR 600 crores from wealth management and more than, I think, any of the public sector banks. So that where we have our plans also, and we'll try to, I mean, go and affluent society is also increasing in the country. So we'll try to tap that also. Credit card also, you have asked the co-branded card. Yes, we have got co-branded it with many of the existing online partners, MM and Flipkart. So I don't remember all the names. But yes, we have participated, and we have plans to go further, considering unless and until anything is bundled. So that is not very popular in the market. So we'll try to bundle it also. So that is there, sir. So then co-branded cards, good HR policies, you have this thing appreciated. Thank you for that. I do appreciate also that people are good at Cantra Bank, and that is only due to good HR policies. And we continue -- we'll try to continue that, and we'll try to improve upon that also. So that is then we go to Devinder sir. Devinder K sir has only appreciated us. Thank you for all your appreciation, sir. Sandeep, sir, also wanted to know, Sandeep Singh, sir, next road map for next 24 months, like I said, 1-year road map I have given. 24 years, we have guidance, but not exact quantified in numbers. But going further, we will inform that also. Gundruappa sir, has appreciated. Thank you -- thank you for your appreciation, sir. Then growth target guidelines. So I have given guidelines also, advances, NPA management, digital banking, skill development, CASA, everything you have spoken. -- strengthening banking experience, bank expansion, FI. So sector-wise lending opportunity, contingent liabilities. So everything I have answered, I guess. Contingent liabilities, I would like to answer. Contingent liability has increased, but that has increased on account of business only. So on account of constituent only, it has increased. That has increased on -- mainly increased on 2, 3 fronts. One has increase in the -- increase in bill of exchanges, then increase in outstanding forward exchange contracts and increase in and bond and bank guarantees. So all these are business -- we are conversing this business only due to this contingent liability has increased. It has got nothing to do with any other thing. But it is all business driven and welcome. These are all contract liability, which we pass in our book and so that it is all reconsigned and we are mindful of it. So it is all part of our capital adequacy ratio, so it is well capitalized also. So other things have all answered in this thing. We have given clear guidelines also, sir, for every -- this thing. Ayush Gupta, sir, has appreciated. I'm thankful to him. Atanu has also given appreciation. He wanted to know the MSME and RAM [Foreign Language]. So future guidance we have given for for RAM, we want to grow a little bit in the mix also, in the total advances mix also, we want to grow RAM. And year-over-year also, we want to post good growth in RAM. Last year, our growth in MSME was 12.5%. Retail, we grew by 33%. Agriculture also, we grew not only by growth or by interest or margin we are earning, but we are earning good sum by selling PSLC also in the market. So that is also helping our bottom line. So we will continue to grow there. We'll certainly think of some CSR in Bengal, which we have requested, sir. So Amit Kumar Subaskar, we could not connect. I guess, Amit Kumar, Banerjee sir, thank you for all your appreciation, and thank you for all the way you articulated this thing, your speech, I heard you also in my earlier organization also. So that you very well articulate this thing I mean your deliberation, sir. So right issue, like I said, we will do it in the consultation with the government. As of now, no plans. senior citizens, I have already informed, sir. And ATM, you have asked about digitization, you have spoke about, sir, sustainable growth in next future and capital adequacy you spoke about, sir. So thank you for all this thing making -- reminding us on these important aspects, sir. So everywhere we are taking care. Like I said, capital, we are very well capitalized and further profit clawback will also happen, then we have taken permission to raise capital also. Tier 1, Tier 2 both, sir. sustainable growth. Anything we'll do, sir, we'll try to do only sustainable. So that's why I'm not worried about a sudden dip or sudden growth. On average basis, we would like to grow, meaning with sustainable growth, we would like to do whatever guidance we are giving, that guidance we are giving to have a robust platform, and we are trying to do more on the developmental aspect than to transactional aspect. So our outlay to IT will be also increased. ATM and all, like I said, more than 11,000 ATM, we are replacing ATMs also to the recyclers. We are changing also somewhere it becomes obsolete, somewhere service is not there. We are relocating also them near to the customers' needs, sir. So thank you, sir. So Anil Mehta, I wanted to know about on the bottom line and a special rate of interest to Indian Army, that is a very -- this thing welcome suggestion, sir, we'll certainly dwell upon it. We'll discuss. So bottom lines are all protected. Last year, we could book a good profit, INR 19,000-plus crore profit. This year also, we'll try to maintain. Though last year, there were 2 this thing I mean of our subsidiaries got this thing listed. So there were some extraordinary income of INR 2,000 crores, but we'll try to recover from other sources by better management by harping upon our basic ban, meaning this from in and all. So then Sasan Madam only appreciated and she said that hard hope your balance sheet, which we know to provide her. So Dilip Kumar J Shah has appreciated. Thank you for your appreciation, sir. Minaaheswha wanted to know 3-year plan for CASA business and profit. Like I said, sir, we have given guidance for 1 year. 3-year plans will be based on those guidance only. We'll be liking to harp upon like what we are doing last year, whatever the good achievement we have done, we are trying to harp upon those capabilities developed, those learnings and those experiences, sir. So same way we'll do for 3 years also, sir. Then we have Vijay [indiscernible] appreciated and profit, NIM also he wanted to know. So guidance for NIM -- and some specific question he asked -- he asked on a specific Page # 504, if I remember correctly. So -- and he has said that he will not mind informing him over e-mail. So specifically, we'll analyze and inform you over e-mail also, sir. But guidance, I will inform. Last year, our NIM was 251 basis points, which increased in the last quarter also by 8 basis points. So we will try -- due to last year, 125 basis point rate cut. And what happens whenever rate cut happens, our advances linked to this repo rate gets repriced overnight. Around 50% of our book is repriced overnight. But there is a time lag -- always there is a time lag in deposits getting repriced. And at the same time, the full -- this thing, I mean, deduction, full reduction is not passed also, suppose. at times. And considering depaice has become bearer, so everybody is fighting for the same pie. So there was a pressure, but still, we would like to -- I mean, the guidance we have given to protect our NIM between the range of 250 to 260. So this will 250 to 60%, we have given a range, but we'll try to keep it towards the higher side of the range. IT spend, you wanted to know the budget, CapEx budget, OpEx budget. CapEx and OpEx, I do not remember exactly, but we'll inform you. But in percentage term, I can inform that last year, it was 7% to 8%. This year, we are trying to increase upon. We'll try to raise it. I would like to inform that the IT spend is only next to our employee cost, I think. That is the second highest spend and which we will try to do happily, sir, considering that is the way forward. Then Vasudaji wanted to know new bank branches, like I said, 250 new branches and [indiscernible] branches will be opening, but at the same time, we'll be this thing maximizing our alternate delivery channel also optimizing, maximizing. We'll be trying to take help of our financial inclusion by way of business correspondent also. That is also our guidance and plan to harp upon the benefits, which we can -- that will increase our reach only. So without having our branches also we can deliver our services there. So Sonakshi Sarangi madam wanted to know our key ESG goals in 3 years. So exactly 3 years, I do not have, but total greenhouse finance, we have done -- green finance, we have done INR 22,101 crores. That is a very good sum and 165 branch bank premises in my deliberation also, I told that having solar rooftop. Last year also CO2 reduction through vehicle finance, we have done 11 -- we have some metrics to calculate, not that robust, but considering this is niche in the country. But due to some -- out of some calculation, 1,101 tonnes of CO2 emission by way of e-vehicle finance, we have done lots of activity we are doing for uplift of social and economical backward segments, we have got targets for weaker section finance, which we have exceeded. We have got targets for private sector finance, which we have exceeded through our social measures, many of which we have got 2, 3, I would like to name like our financial literacy centers like our root cities, our R cities. They are not only imparting trainings that they are organizing market for them also, they are handholding them also so that -- so ESG rating has also improved from high to medium of our bank. And we are also publishing BRSR report also on sustainability report of BRSR also. Regarding gender diversity, you have said, I have some figures. Total staff strength is 81,564. Out of that, females are 26,517, which is 32.51%. And this diversity is on other side also, may be minority, may be disabled person. So we have got targeted hiring also. There is a quota for that also. So that all we are adhering to. So as of now, the good measures have been taken, and we are a very diversified bank as long as our employees are this is concerned. And at top level, you wanted to know. So 2 of our CGMs are females. In the GM cadre, we have got 10 leaders. In DGM, we have got 20 leaders. AGM, we have got 58 leaders. And we want to have them -- we are facilitating them. We want them to come further and take the leadership position. So that is how we are listing placed on diversity madam. Jaideep sir, in the last -- Jaideep sir, last -- he wanted that dividend [Foreign Language] payment ratio 20% cap. Okay, we'll certainly think of that considering we are a growing bank. We are giving our earnings per share is good. Our profit margins are good. So yes, we can think of rewarding, but we'll certainly discuss deliberate on that. So he was last exposure. My apologies will be there if I would have missed somebody's name, but there would be certainly some recording. If I would have missed, we'll certainly try to reach you and try to answer. I hope with my limited knowledge and just joining the bank only 20 days back. I tried to answer all those with your queries, questions and suggestions with the help of my executive directors and all my vertical and being heads. We only one assurance I would like to give that your bank will try to be a good name in the marketplace, not only on the business front, not only on the top line front, but also on the bottom line. And we would like to be a very compliant bank also. There is no fun in doing noncompliant business. So business and compliance, both will be our focus. Whatever we'll be doing, we'll be doing perfectly in compliant way. We will be a diversified bank, and we will be working under the supervisory guidelines of our Department of Financial Services and regulatory guidelines of our Reserve Bank of India under the overall guidance of the bank and expectations of our esteemed shareholders. Thank you. I think I've answered. So I thank the shareholders for their questions, observations and suggestions. And now I proceed to -- I've already responded to them. I conclude the discussion, and I will move forward for e-voting process. Company secretary will take care of it from here.

Shareholders who have not cast their votes through remote e-voting may now cast their votes on the agenda items through Instapoll. The window for e-voting through Instapoll will be open for the next 15 minutes. And thereafter, this meeting will stand closed. The results of the Instapoll aggregated with the results of e-voting will be placed on the website of the bank and also on the websites of the BSE Limited and NSE Limited within 2 working days. Thank you for your presence and support of the meeting.