CIR S.p.A. - Compagnie Industriali Riunite (CIR) Earnings Call Transcript & Summary
March 11, 2022
Earnings Call Speaker Segments
Operator
operatorGood afternoon. This is the Chorus Call conference operator. Welcome, and thank you for joining the CIR Full Year 2021 Results Conference Call. [Operator Instructions] At this time, I would like to turn the conference over to Mr. Rodolfo De Benedetti, Chairman of CIR. Please go ahead, sir.
Rodolfo De Benedetti
executiveThank you. Good afternoon, everybody. Welcome to this conference call. I would, as usual, go through the presentation that you have on the website. I will do this quite briefly because I assume that you have seen the numbers and maybe leave more time to Q&A, which is probably the most interesting part for you. So I'll start on Page 4 where we have resumed some of the highlights of the year. So last year, we successfully closed a partial self-tender on 12% of our capital at EUR 0.51 a share. So we returned basically EUR 80 million to our shareholders. And we just today, at the Board, decided to start a new buyback program using the authorization that we had from the shareholders meeting last year. This is limited to EUR 17 million because this is the amount of available reserves that the company has on its balance sheet. So we will start with that and then see, when that will be done, what to do next. As you know, because we communicated this a few month ago, Sogefi completed some divestiture of nonprofitable assets, and particularly the filtration activity in Latin America, which actually contributed, accounting-wise, negatively to both Sogefi and CIR, you will see, even though that is not a cash cost. We reiterated our commitment on both our operating businesses to ESG targets that we have quantified, and we are committed, and we have also linked some management incentives to those KPIs. In terms of the consolidated numbers, our turnover was close to EUR 2 billion on a consolidated basis. It was up 8.7% on the previous year. Net result was EUR 18 million. It would have been EUR 31.9 million, almost EUR 32 million, which is the real number, but accounting-wise, we had to take the hit from the divestiture of the filtration activities in Latin America that contributed negatively to the CIR P&L. Our net financial position was actually better at the end of the year despite the EUR 80 million outflow from the partial tender offer. So we had a good -- we generated a good cash flow during the year that enabled us to strengthen our financial position. I would -- in terms of outlook, as we said to many of you with whom we talked in the last few months, we are seeing a progressive recovery of the KOS activity starting from the spring of last year, progressive and slow. So we are clearly not where we would like to be compared to the pre-COVID volumes. And occupancy rate, we'll talk about that later. And Sogefi managed a pretty good year despite a challenging market. We had a very good first half of the year and a much more challenging second half of the year, which was impacted materially by higher purchasing prices in mainly raw material and energy costs. I will also make some comments about what we see for the current year when we talk about the businesses. On Page 6, you have the consolidated P&L. So you see close to EUR 2 billion in sales, a bit over EUR 300 million in EBITDA. So good progress on the previous year and a higher number than the '19 numbers. A good EBIT number, pretty much at the pre-COVID levels. And as you can see, the net results from continuing operation is a positive EUR 31.9 million. And then the assets held for sale, this is our pro rata share of the Lat Am divestiture, which had a purely accounting effect of EUR 13.9 million for our share. On the right-hand side of Page 6, you have a breakdown for the 2 businesses, both in terms of -- in terms of revenues. And then you have the financial results. I think what is notable here is the very good result of the financial assets in CIR that had good performance both on the listed part as well as on the private equity portfolio. We had a very good year. We -- I recall you that we mark-to-market those results every period. And so last year was a good year. Markets were good and we had good performance despite the fact that, as you know, the bulk of our financial resources are invested in very low-yielding and low-risk type of assets, which we are happy this year, which is clearly -- has started as a much more challenging one than last year. You have the breakdown of the contribution of net results. So basically, KOS contributed almost 0. We'll see its P&L later. And Sogefi had good contribution, particularly before the accounting effect of the Lat Am divestiture. And net profit was EUR 18 million. On Page 7, you have the financial position, both -- of the holding company. We ended the year with EUR 333 million in net cash, after having spent EUR 80 million in the self-tender in August, so good cash generation. And you have a breakdown also of both the KOS and the Sogefi net financial position. I would say that in both cases, it was a good year from a cash generating standpoint. So we were able to lower the leverage of both operating businesses, which was one of the objectives that we had. On Page 8, you have the simplified holding company balance sheet, where you have the carrying amount of our 2 operating businesses for EUR 311 million. And then you have the holding company assets for EUR 429 million. And you have the detail here, both the liquid assets and the illiquid assets. There hasn't been really much change in the composition of our financial assets. You have some detail on the right-hand side of Page 8. And obviously, if you have any questions, feel free. I will go on to talk about the operating businesses, starting with KOS on Page 11. You know the business, so I won't describe it. I would say that -- what is notable here is the fact that, starting in the spring of last year, we have seen some comeback in occupancy rate, particularly on the nursing home business, both in Italy -- particularly in Italy because it was deeply reduced the previous year, but also in Germany. We still had some contribution during the year from public support, particularly in Germany, but also in Italy, which were basically deemed to compensate the lower volumes, the lower occupancy rate and the higher cost due to COVID-19. So this business is normalizing, but it -- as we said many times, the process is slow. It's not a rapid one. But we expect, during the course of this year, to basically be at a normalized level on the rehab business, but probably not before next year on nursing homes. Clearly, it's difficult to make forecast because the progression of the pandemic is difficult to forecast, and it goes by waves. And before the end of last year, we thought that we were probably on the way out, and then Omicron struck. And I think the situation is much more manageable than it was at the outset of the pandemic, simply because vaccination rates are very high, both for the personnel and for the guests. And this is clearly creating a substantial and major protection in terms of the virus. But the virus is still there. So there are extra costs which are related to protection materials and to -- more space that we have to make available for our guests. And probably, some of it is going to stay for the long term, so we will get out of this pandemic with a slightly higher fixed cost. The question is how much of that will be passed on in tariffs over the next few years? As you know, in the past, the tariff system was somewhat linked to inflation. And so some of those costs, we hope, we will be able to pass them on to -- in tariffs to our clients. Obviously, this is not easy to do when you have a lower occupancy rate and where you have more room than what -- more volumes available than what demand is. But we don't see any reason why the dynamics that were prevailing before the pandemic will not come back in terms of shortage of quality accommodation in this business. This has not changed, in our opinion. So we believe it's a question of time, and we are working in that direction. The German business is performing according to plans. You might remember that, that business was barely profitable when we bought it. And we are executing on the acquisition plan, and so we're pretty satisfied with what we are seeing there. And we confirm the strategic interest of being part of the consolidation process in that market. We have deleveraged substantially our balance sheet. Net debt is relatively low. I mean this business compared to most of its peers is substantially deleveraged. So we have financial flexibility, which enable us both to expand unforeseen events like a lower occupancy rate, but also, we have financial resources to grow the business inorganically, which is part of the strategy both in Italy and in Germany. On Page 12, you have a few data on the number of beds, both split between Italy and Germany, and the nursing homes and rehab. You have a number of beds and you have occupancy rates. And then you can see the big hit was particularly to the occupancy rate in Italy more than in Germany. And as you can see in the comment below, that number is gradually recovering from very, very low levels, because as you can see, the average for '21 was lower than 70%, which is something that we've never experienced in 20 years we've been operating in this business. So this is really a one-off, very, very severe event that has affected this business. On Page 13, you have the numbers by business and by quarter. There, you can see some progression quarter-by-quarter in the different businesses. If you have any questions here, just feel free. And on Page 14, you have the P&L for the last 3 years, where we have separated to make it comparable, the LTC/Acute Care business in Italy, the German business, which was acquired during the course of '19. So you just have parts of the year in '19 and then you have full year in '20 and '21. So there, you can see the progress that we made on that business. You have the ClearMedi India, which is the leftover assets from the Medipass business which was divested. As you know, we kept the Indian business with the objective of selling it as soon as the business stabilized after COVID, which it partly has, as you can see in the results. It's a small business, but the results are -- have been quite decent in '21. And the -- you see the impact of the pandemic when you look at both EBIT and EBITDA in '20 compared to '19. And you see some of the recovery in '21, but clearly, we're not there yet. On Sogefi, the results are public, so I guess -- I just recall them, but they are known to you. Last year, as I said, was overall a pretty good year, particularly good in the first half, less good in the second. We had a higher level of profitability than in '19. So despite the fact that we had lower volumes and lower sales, but we're able to have a better bottom line. We have outperformed in terms of volumes, the market in every geography where we operate. And I think that those results are mainly thanks to the very prompt and deep fixed cost restructuring plan that was enacted at the outset of the pandemic in the half -- in the first half of 2020, which bear this fruit in the second part of the year, but particularly in '21. And so we are able to have a significantly lower fixed cost, which we think is important going forward because this is enhanced competitiveness. We have -- you have a breakdown -- on Page 17, you have a breakdown of the business by -- in the 3 business units. And as you can see, we have good and growing, and I would say that in absolute terms, a very satisfactory results, both in Air and Cooling and Filtration, which are experiencing good profitability and good free cash flow generation. The more challenging business is the Suspension one, which was challenged before COVID, which actually was affected by COVID, particularly because of the rapid increase in raw material costs. This is the business which has the highest incidents of raw material cost on sales of the 3 businesses. And so we are in the middle of a turnaround plan there. We have a new management team in place since now a year. And we are very hopeful that the actions that were put in place in a very decisive way in the last few months will bear fruit. Clearly, what is going on in the last few weeks is not helping. We have -- we don't have any direct exposure to either Russia or Ukraine in terms of sales or in terms of industrial footprint. But we are indirectly affected by what's going on in the energy markets and by what's going on in the material markets. So we clearly are experiencing significant price inflation on purchases and significantly higher costs on energy. And so this is exacerbating a trend that was already there, which is creating some tough discussions with our clients in terms of passing on those price increases to them. As you might have seen from carmakers, results last year was an exceptional year for most of them. They had extremely positive results. Despite lower volumes, they were able to raise prices, and therefore, have very good bottom lines. And we are basically discussing with them the fact that we need to be compensated for those sharply higher raw material costs which we cannot continue to provide products to them on a medium to long-term basis. On Page 16, you have the splits of the revenues by quarter, both at the group level, and then you have the different geographies, and you have all the data here. And obviously, if you have any questions, please feel free to ask. And then lastly, on Page 19, this is a new chart, we have basically included the ESG strategies and KPIs that we have included in the business plans of both KOS and Sogefi. There is something also for the holding company, but the holding company is really not very meaningful and material from that standpoint. And we have included those goals and those KPIs in the objective, based on which we're going to measure and we're going to pay our top management in the operating businesses as well as in the holding company. I will pause here. I don't want to take too much of your time and leave it up to your questions.
Operator
operator[Operator Instructions] The first question is from Martino De Ambroggi with Equita.
Martino De Ambroggi
analystThe first question is inevitably for KOS. We have the occupancy rate on average for the full year, but what was at the end of the year? And what's the visibility for the first quarter this year? Just to have an idea of what is the speed of the recovery. And on last year results, what's the total amount of subsidies you received? And third question on KOS, you already anticipated that profitability will not be as good as it used to be before the pandemic. But could you try to quantify what could be the impact in terms of inflation cost, labor cost and so on? Just to have an idea of what could be -- when the business will return to normal life, what could be the profitability. And last on KOS, you mentioned it's not easy not having full occupancy. But what's your ability or your expected ability when you will be, with a higher occupancy rate, to recover these inflation costs through tariff increase?
Rodolfo De Benedetti
executiveOkay. I will try. And then I'll ask Michele to -- and Pietro to jump in on some of your questions. So occupancy -- so if you go to Page 12, you have the occupancy. On the higher end of the table, you have the average for the 3 years. So if you take nursing homes, Italy, the average occupancy was slightly less than 70% in '21. And if you look at the note down on the page, you have the number for -- at the end of the year, which is December '21 was at 74%, okay? And the first quarter was 62%. So the average is somewhere in between, and the exit number for December is 74%. And Germany, the average number is 83.6%, and the December number is 83%. So it's pretty much in line with the average. So those are the occupancy numbers. I hope that answers your questions. On subsidies...
Martino De Ambroggi
analystIf I may, sorry, before changing the subject, what's your speed expected in Q1 based on the visibility so far?
Rodolfo De Benedetti
executiveMichele?
Michele Cavigioli
executiveIn Q1, we -- it's typically a not very strong quarter for seasonality. So it's pretty flat today, both in Italy and Germany. Last year was more or less the same, and then we had a recovery later in spring. Yes, can we move on? Or do you have any other?
Martino De Ambroggi
analystYes. And the rehab occupancy?
Michele Cavigioli
executiveWell, rehab is not really measured on occupancy usually, because that's not a very good indicator as we have a lot of mix effects. In fact, it depends what you do much more than how much you do. So in general, what we can say, activity is -- has gone well right after any of the waves -- of COVID waves. So the interruption was more severe during the COVID waves, but then the recovery was much faster, because there, the stay in the rehab structure is pretty short. So it means that as soon as the hospitals start doing their normal activity, then the rehab [indiscernible] quite fast. Then I think you had a question on subsidies. So subsidies last year -- so '21 were EUR 33 million; EUR 13 million, 1-3, in Italy and EUR 20 million in Germany, of which, partly -- part were related to this year and part to -- even to 2020. And in part, they were related to cost compensation, in part, to revenue shortfall. In general, in Germany, we had a full compensation, both of lost occupancy and extra costs. So almost one to one. And that's been confirmed at least until Q1 this year, and then we'll see. In Italy, it was very much dependent on every region. And very predictable and largely sufficient to cover either costs and revenue shortfall. With regards to profitability, we have given, in the outlook, an indication that long term, we're going to see a slightly lower profitability than we used to have before COVID. We are not in a position to give an exact number today, even though we, of course, are making our projections. But it's going to largely depend on how much the cost increase is going to be compensated by tariffs. And that's an unknown, at least in Italy. Italy, in the past, there used to be a tariff adjustment when there was inflation and labor contract renewals, but there is no rule. In Germany, it's different. In Germany, the system is cost plus. So whenever there is a cost increase, then each nursing home can renegotiate their tariff with the authorities, and that produces a very -- pretty stable and predictable margin on revenues.
Rodolfo De Benedetti
executiveYes. And I think that should answer also your question on tariff, which is clearly key for profitability. And frankly, it's difficult to forecast this on a multiyear basis. As Michele said for Germany, it's probably easier and more mechanic. For Italy, it's going to be a matter of negotiation with the regions. And so it's difficult to forecast what that is going to be in the next few years.
Operator
operatorThe next question is from Daniele Ridolfi with Kepler Chevreux.
Daniele Ridolfi
analystYes. I have a few questions, if I may. The first question is on the treasury shares, which now stands at 14% of the capital and should further increase in '22. I was wondering if you have taken a decision on the destiny of the treasury shares and if you are going to sell them in the future. If yes, what could be the timing? And then on KOS -- on the cash flow generation of KOS, I was wondering if you can elaborate more on the EUR 16 million of negative working capital absorption in 2021. And I also would like to understand if you expect to recover this negative trend in '22? And the last question on CapEx, capital costs, if you can provide some guidance on the maintenance and development CapEx for 2022. If EUR 15 million for maintenance and EUR 16 million for development could be a reasonable level or do you expect something different?
Rodolfo De Benedetti
executiveOkay. I'll ask -- I'll answer the first question, and then I ask Michele to do costs. So on the treasury, you're right. So you mentioned we own today 13% of the capital. We hopefully will increase that in the next few months by executing the decision of today's Board. As we did in the past, we don't see any reason to cancel the share right away. So the civil code allows us to own up to 20% of the shares. And last time when we did get close to that number, we canceled most of them, and we're able to continue our buyback programs. So no decision has been taken. There is no, frankly, reason to give up the optionality of having those shares. We don't need to cancel them today. But obviously, if we want to continue to buy back our own shares, as we did in the past, we will have to do. So no plans for the time being, but everything is open, and the Board will have to decide on this.
Michele Cavigioli
executiveOn KOS cash flow, you might remember that KOS, before COVID, was generating about EUR 50 million free cash flow before for development, so including maintenance CapEx. This year, as we disclosed, we have made EUR 4 million despite a negative working capital impact of EUR 16 million, which would be a EUR 20 million normalized cash flow. So you see fell short EUR 30 million compared to pre-COVID. Regarding to the working capital, we think it's partly seasonal working capital. So most of the payments by the public sector in Italy happen on -- across the deadline of end of the year. So depending on whether the public administrations locally pay before [indiscernible], we have some swings, so that should be not structural. And then the -- half of this EUR 16 million was related to lower usage of factoring, which is just a decision. So that's not structural either. So a good proxy for recurring cash flow in '21 would be EUR 20 million. CapEx, we still have maintenance CapEx in the range of EUR 20 million for Italy, pretty stable over time. And just a couple of millions, EUR 2 million, EUR 3 million, EUR 4 million in Germany, because most of the investments are borne by the landlord there and the buildings that are quite new. And development CapEx, we have a few greenfields which are underway. And that, we will spend around about EUR 10 million or a bit more million planned. But then there would be more this year. In '22, we have a few of them which will go into construction phase. So it's going to be more than EUR 30 million development in '22. And then this is the planned part. Then to the extent we will find the acquisition opportunities, there will be -- there could be more. Does that answer your question?
Operator
operator[Operator Instructions] The next question is a follow-up from Martino De Ambroggi with Equita.
Martino De Ambroggi
analystStill on KOS. Are you planning any additional property divestiture? Second, how the negotiation, if any, is progressing for the Indian assets divestiture? And you mentioned if there are opportunities, we can make acquisitions. And what reasonable potential firepower you believe to have in the -- based on current results?
Michele Cavigioli
executiveSo real estate sales, we're not planning more unless we would maybe need to free up capital for any acquisition. But it's not planned as of today. And the sale of India will probably be done -- at least, will be started this year. We have waited so far because it was not the right time during COVID. Now it looks better. The company is also doing quite well. So we probably will start the process this year. Acquisitions, we have a pipeline, as usual, not particularly bigger than the usual. So we will follow up on those opportunities, both in Italy and in Germany. We have a slight preference to grow in Germany, but it also depends on the opportunities and the conditions of the potential acquisitions. The firepower this year is much better. We have put the covenant situation under control, so there is definitely room for acquisitions. We have plenty of financial lines available, space in the covenant. So for the usual size of acquisitions that we have seen in the past, maybe excluding the large ones like Charleston, we don't need any external financing.
Martino De Ambroggi
analystCould it be in excess of EUR 50 million?
Michele Cavigioli
executiveUp to EUR 50 million, it would be feasible. If we go to the EUR 100 million, then we would need external support.
Martino De Ambroggi
analystOkay. And changing the subject, talking about Sogefi. I know it's too early and very difficult to have a feedback, but we read several carmakers are already suffering production disruption and so on. So is there any updated picture on what Sogefi is seeing on the supply chain issues?
Rodolfo De Benedetti
executiveMaybe one way to answer this is that we -- when we budgeted this year, we used production volumes which were lower than what IHS was forecasting for the year. I think we used like 5% growth for car production compared to last year, against close to 10% number that was provided by IHS. I think we were right to be more prudent. I've seen, in the meantime, some of our competitors reducing the guidance in terms of the car production volumes. And it is very difficult at this stage to understand how long-lasting this impact from the Ukrainian conflict will be. Ukraine is not a significant production hub. But it is a transit hub for some Chinese productions that come in Europe through Ukraine. And obviously, then there is the -- some of our clients have Eastern European production. I think the issue of disruption in production, in my opinion, unless the conflict really becomes much worse, doesn't look like it's going to be a major issue. I think the major issue is going to be [ NAT ]. And it's going to be what is the effect of those higher gasoline prices, and in general, higher car prices, because when you look at -- I looked at some numbers for the impact on an EV in terms of the raw material component is quite brutal. So I think you're going to see significant price hikes in terms of carmakers raising their prices. And this -- largely, this should have an effect on the [ NAT ]. And so I think that -- I think their volumes are going to be frankly lower than what most people thought a few weeks ago. How much lower? It's difficult to say. I think that -- I think we were prudent. I hope we have been prudent enough given what's happening.
Martino De Ambroggi
analystVery clear. And if I may, in your remarks, you -- well, it seemed to me that obviously, it's hard to say, you were a bit more optimistic on the possibility to pass through the cost increase because it's evident and it's widespread. So -- but is it a wrong interpretation? Or it's much more difficult than in the past, the ability to pass on price increase?
Rodolfo De Benedetti
executiveWell, in many years I've been calling this business, it has never been easy. But it's particularly difficult when you have those very abrupt and very rapid price increases, because the tendency from the clients is to say, "Well, wait a second, this is going to correct itself. This is an anomaly. And so don't react too quickly." So I think this is challenging. It is also very diversified in terms of clients. There are some clients which are responsible, reasonable and long-term oriented. And there are some clients which are irresponsible and very short-term oriented. And we have both of them. And so it's clearly challenging with the second category because they don't really care about the long-term sustainability of their supplier base. They're very short-sighted. They have -- they set themselves short-term targets, and they want to deliver on those short-term targets. And that makes it difficult. We had to get to basically stop supplying at least some of them to get them to the table and be a bit more sensible and realistic. But it's tough. It's challenging. But we are very determined. I mean -- basically, we don't have the choice. So we're ready to be very tough and to stop supplying if we don't get what we think is fair. And as you said, it's not very difficult to show the impact of higher raw material costs on our P&L. And so we are very transparent with them in showing them our higher costs. And we don't pretend to make more money, but we pretend not to lose money. That's clearly, for us, it's a must.
Martino De Ambroggi
analystYes. And are you happy with the current perimeter following the recent divestitures?
Rodolfo De Benedetti
executiveExcuse me. I didn't get your question.
Martino De Ambroggi
analystNow if you are happy with the current scope, the current perimeter of Sogefi following the recent divestitures? Or you see the need to realize some additional reorganization rationalization, as you prefer?
Rodolfo De Benedetti
executiveI think some of the moves that we made last year were really driven by judgments about the fact that some of those operations were loss-making and we thought that they would have been loss-making for many years. And we didn't really see a possibility to turn them into positive contributors. And so that was really what has driven our decisions. I think we've pretty much cleaned up the portfolio. That being said, our business is in continuous change, and therefore, continuous restructuring. We have had plant closures almost every year in the last 15 or 20 years because there is a process of following our clients away from high labor cost countries into less expensive geographies. And this is a continuous process. And then there are some changes that happened, like Brexit, for example, that drive a change in the industrial footprint. So I don't think one could say that we are done with it. I think that there will continuously be optimization of the industrial footprint to make sure that we have the right capacity utilization in our plants and in the right geographies to supply our clients. And the electrification of engines is also going to change that because the composition of our clients will change and their industrial footprint will change. And we will have to adapt to that. So it's an ongoing process that one cannot claim is done or finished.
Operator
operatorThe next question is from Gian Marco Gadini with Banca Akros.
Gian Gadini
analystI was wondering about KOS, if you were seeing any issues like those occur to ORPEA, in general, the French long-term sector. I mean if you're worried about possible consequences on the European level, in terms of legislation, or if it was something that may affect the recovery from a reputational standpoint, or by contrast, if it may lower M&A multiples in the sector. So it was a bit of a turmoil in the sector. So what is your view, if I may?
Rodolfo De Benedetti
executiveWell, I'll start, but then Michele or Pietro, you can add. Obviously, we followed and we have read what happened -- what is happening in France. Honestly, I was not really impressed by the list of accusations on ORPEA. Looking at it from the outside, when you have a few hundreds of structures globally and probably 200 in France or 150 in France, the system is obviously difficult to control. And so you cannot rule out any -- some structures -- there had been some bad decisions on some of the centers. Now that is possible. I don't know whether there was a system company-wide that was enacted. And that -- I think that there are a number of procedures and government bodies that are looking into that. And I think we'll know more in the next few months. It is possible. I have not -- the impression that the best service for the problem, for the accidents are more frequent or worse in the private sector as opposed to the public sector, and -- on the contrary. And frankly, I think that in any major European countries, you need more capacity -- in the next few years, you will need more capacity because of the growth in demand following the aging of the population. So I think this is typically a -- this happens in a political moment, which is anything in France, because it's just re-elections. And obviously, it becomes a theme for the candidate. It's very easy to do a lot of deniability the on this. But for the time being, what we have read doesn't strike me as particularly problematic for the sector. I've seen recently some recommendations that were done by the French government. And basically, what they're saying is it's just -- they're going to increase controls. And they're going to make sure that the level -- the service level agreements are respected by the operators, which is fine. I mean we are subject to that. We're continuously verified by the authorities in terms of seeing whether the service that we provide is up to standards. So that's -- frankly, that's not a problem that's going to change the business. I don't know. I mean I -- clearly, it's unfortunate because it has happened in France, which is a leading market for this business. And you have 2 of the global leaders in this space. And so this has had a negative impact on their valuation in the financial markets. And I think it has woken up some investors to businesses that maybe they were not proceeding enough or they were not appreciating enough before. I think, as operators in this business, we've always been very, very cautious and very sensitive to the quality of the service, because you deal with weak counterparts, and so you need to be particularly responsible. And we have never cut corners just for the sake of improving -- this year profitability. I think this would be totally done as a business decision because the value of the asset is its reputation and its ability to stand in the market and to have good demand for its services and good pricing for its services based on a perceived level of quality. And if you go for the 30 basis points or 50 basis points of higher margin in 2021, and you take risks to do that in terms of the quality of the service, you're making a very bad business decision. So maybe some operators have done that. I don't know. I don't have the element. But honestly, I don't think that this is going to change the sector or is going to change the business model -- the for-profit business model in this business. I don't think there is any alternative to that, frankly. We need those directives. We need those guys. We need those operators. And the public sector is not doing a better job. It might be doing a worse job in terms of the quality of the service. And it's not ready or willing or capable to make the necessary investments. So I think it's -- I mean I don't see any major structural changes in the business.
Operator
operator[Operator Instructions] Mr. De Benedetti, gentlemen, there are no more questions registered at this time.
Rodolfo De Benedetti
executiveThank you very much. Thanks, everybody, for joining us, and have a good day. Bye-bye.
Operator
operatorLadies and gentlemen, thank you for joining. The conference is now over. You may disconnect your telephones.
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