Corpay, Inc. (CPAY) Earnings Call Transcript & Summary
May 17, 2023
Earnings Call Speaker Segments
Ramsey El-Assal
executiveAll right, we're going to get started. We are -- our next guest here are Tom Panther, the new Chief Financial Officer at FLEETCOR as well as Alissa Vickery -- and I am Chief -- I'm sorry, Chief Financial Officer FLEETCOR as well as the Interim Chief Financial Officer. Welcome to both of you here. We really appreciate you taking the time.
Thomas Panther
executiveGood. Great to be here.
Ramsey El-Assal
executiveTom, congratulations on the new appointment, familiar face. Maybe to open up, can you just talk about the similarities and differences between being CFO and your prior gig versus here, if that's a fair question?
Thomas Panther
executiveNo. No. Absolutely fair question. And thanks for having us, Ramsey. Look forward to not just this conversation, but continuing to work with you and your firm, you guys have been a great host today. So this -- I guess, first start with some similarities. Obviously, a global company in terms of both of the organizations, a high-growth company in terms of FLEETCOR and EVO a broad diversification for payments, right? I mean now I'll use payments as a way to also segue to maybe some of the differences as well. But they're both in the payments ecosystem. And the experience I gained at EVO from understanding the 4-party model from a payments perspective has been very portable, as I've migrated over. But the FLEETCOR business is different than the acquiring business. So you talk about some of the differences. Obviously, FLEETCOR is predominantly B2B. It's got some B2C particularly in Brazil, but it's predominantly on the B2B side. It's also a multidimensional line of business organization where EVO is much more of a monoline merchant acquirer. EVO was in the business that is very simplest form of helping companies, primarily retail, receive card and collect payments whereas FLEETCOR is more on the spend management, spend optimization, helping companies spend money more effectively in a more digital way. So both digital, both payments many times still running through the 4-party model, but in a much more -- in a different kind of value proposition within the different corners of that ecosystem. So I've really enjoyed it. It's been a great transition. I had the opportunity being appointed in late March to have the freedom to run around the company and ask a lot of questions and participate in the company's seasonal spring strategic planning process. So that's allowed me to get exposed to people and processes and information that, frankly, would have taken me 6 months, not 6 weeks to get exposed to. So that's been great.
Ramsey El-Assal
executiveGreat. And thanks to Alissa, who kept the ship headed in the right direction and your -- before you got there.
Thomas Panther
executiveYes. Not just heading in the right direction, but doing a great job at that. And she and many others have been extremely gracious in terms of helping me get up to speed.
Ramsey El-Assal
executiveFantastic.
Thomas Panther
executiveI think they're ready for me to stop asking so many questions.
Ramsey El-Assal
executiveMacro is top of mind. And it's a very confusing and volatile environment. I mean what are you seeing out there most recently as you look at the business same-store sales in the quarter is still a pretty healthy vertical softness potentially? What do you see?
Thomas Panther
executiveYes, I kind of like to break macro down into kind of near-term macro versus longer-term macro. In the Near-term macro, we think about it in terms of those a lot of things in a way that are a bit out of our control, what's fuel price doing, what are fuel spreads doing, to some degree, what's FX credit? How does -- what's credit look like out there? And I say all of those things are in line with our expectations. I kind of view the economy. I've used this word in earlier sessions, but kind of a bit spongy you think about it, there's a little bit of softness, but then you mash on it, and there's a little bit of firmness there, too. And the economy to me is kind of in that range bound Mandarin place. And you look at the FLEETCOR business and it's not highly exposed to a lot of discretionary spending. Sure, there's an element of exposure to the economy. I put that more in the long-term macro bucket if we want to unpack that. But it's we're kind of agnostic, okay? Is GDP up 2% or down 2? I don't know. I wouldn't even know the difference, right? I mean I think we're kidding ourselves in terms of if we even have that level of precision at our disposal. We're not sensitive across the whole suite of our businesses. We're not that sensitive to the economic wins of up to, down to and things like that. And so it's generally consistent with what we would say. If you ask me what direction is the wind blowing, I'd say there's a slight breeze in your face just in terms of how we think about it. but not to a degree where you're sitting there saying, this has a meaningful impact in terms of how we think about the financial opportunity and results that we think are ahead of us in the near term.
Ramsey El-Assal
executiveAnd as a -- and I don't know a lot what you just said about EVO being sort of more of a monoline business versus FLEETCOR sort of multiline business. Back in the great recession, FLEETCOR was also a lot more of a simple monoline sort of fleet car business. Now it's quite diversified.
Thomas Panther
executiveYes.
Ramsey El-Assal
executiveHow does that factor into your thinking about how the company whether it's hypothetical recession?
Thomas Panther
executiveYes. Yes. No. I'm a buyer of diversification. I think generally, it derisks you. And so as you said, FLEETCOR has adjusted its portfolio to be much more diversified geographically, from a business perspective, from a product perspective, I guess, what geographic comes FX, but you've got a lot of things that help provide diversification and rarely does everything go one direction. And that's where I think the diversification is helpful for a company that's a steady eddy grower in those kind of low double-digit top line 10% to 14% kind of range. And so I think that diversification is healthy. And as the U.S. versus the U.K. versus Brazil, we're able to withstand kind of the ebbs and flows and still kind of have a good overall batting average. So I always believe that the diversification is an asset to an organization and you are just less susceptible to, obviously, those kind of one-offs.
Ramsey El-Assal
executiveOne of the things in the quarter that caught my attention was this -- the new bookings number, the sales number was high. You said that kind of apologetically -- that's funny. What's the -- that number -- that is an exceptional result. What's the key driver there? And then also maybe help us think through how do you -- how do they get translated to revenue? Is there a typical formula or a time line for that basically gets converted.
Thomas Panther
executiveYou said that kind of apologetically.
Ramsey El-Assal
executiveOne of the things in the quarter that caught my attention was the new bookings number, the sales number was high. You said that kind of apologetically --That's funny. What's the -- that number -- that was an exceptional result. What's the key driver there? And then also maybe help us think through how do you -- how do they get translated to revenue? Is there a typical formula a time line that basically gets converted?
Thomas Panther
executiveYes. So it was a strong quarter. And -- but at the same time, sales can be things that kind of ebb and flow, you got the comparable to last year. There's lots of things that get into that. But it's -- yes, why? What drives it? It's a proven track record in sales management process within the organization. One of the things I was very impressed with in my early days is the sales culture and the amount of sales information that we have at our disposal, the way our financial guy, the way our incentive plans are designed. And how does that drive real results, which is probably a good segue into your question about how do sales turn into revenue, right? Because at the end of the day, it's revenue, not just sales, because we do want to make sure that there is a high end as quick as possible realization rate when it comes to our sales and it varies by business. If you had to kind of pick a spot in the middle, you'd say somewhere around kind of 3 months, right? But there are some businesses that can get up to speed much quicker than that, kind of fuel, for example, the ability once a company depending on their size, has been approved. You can deploy cards pretty quickly, and they can be put to use and activate it and you're running in a matter of 30 days, 30 to 60 days. Complex integration, maybe on the lodging side or on the full AP side, that takes longer. So that feels like more, I think, the outer bound range of that, that the implementation teams within the businesses try to achieve is more like in the 6-month variety. So yes, middle of the road, 3 months, but there is a lot of rigor. In fact, there's somebody within the finance organization that tracks that realization rate. How are we doing? Let's audit it, bought it, kind of maybe a loose term, but let's review and validate it against what was estimated versus what was realized 6 months, 12 months later. So that we keep accountability and authenticity and what we are quoting. So that does become then the dry powder for the next 2 or 3 quarters. The revenue that showed up in Q1 was sold in the second half of last year. And so when you post those kinds of numbers, it does bode well for the opportunity going forward. The retention numbers under that one your question, but the retention numbers also staying strong allows you to kind of see the uplift rather than replacement revenue, it's actually additive revenue because of the level of retention that we're able to generate.
Alissa Vickery
executiveAnd maybe just to add a little bit there. We really think about the model in the sense that if you retain somewhere in excess of 90% of last year's revenue. And you know that the deals you sold last year, really a company and drive this year's revenue as long as you're investing at the right sales horizon and then the right sales percentage, you're always going to grow somewhere in that purposeful sort of 9% to 11% organically, similar because you're continuing to invest in the model.
Thomas Panther
executiveYes. It's one of the things that my observation was in terms of impressions, FLEETCOR hasn't been able to put up the numbers that it's been able to put up consistently year after year just by luck. It's a process. It's that is well managed and monitored from sales to retention to customer support, to onboarding to IT that allows kind of in spite of the economic environment for it to put up those steady consistent growth numbers. I didn't -- you can't get that until you get inside the organization and having been there inside of it for 45 or so days, you see that process and what those rhythms and cadences work line, and so the outcomes are a function of those processes. And I think I said that on the call, it's kind of been one of my mantras over the course of my career, inputs drive outputs. If you got healthy inputs, you're going to get the kind of output that you're looking for. And I've been really impressed with the quality of those inputs.
Ramsey El-Assal
analystAnother area in the quarter where you guys also outperformance on your margins, the quarter outperformed and then I think you said 150 basis points year-over-year expansion for the year. Talk about what you're seeing just in terms of the cost base and what is the opportunity to kind of create those levers to get?
Thomas Panther
executiveWell, first, it's structural. And so the business goes off positive operating leverage. You're always going to see revenue growth outpacing expense growth. It's got a nice mix of variable cost north of 50%, probably south of 75%, 80%. So somewhere in that range of where the fixed costs are I think I flipped that around. I think it's fixed costs are closer to north of [ 15%], south of [ 70% ]. So you get some good scale where when you're growing, the variable costs are a smaller component than the fixed cost. And so there, you're able to fur off some healthy operating leverage. We've also been doing a number of acquisitions. And so you're able to harvest some of those efficiencies, get those out of the base. That helps margin. we'll be lapping some of the bad debt pain that we felt in the first half -- in the second half of last year. And so that's something that I think will be helpful from the perspective of continuing to see margins expand. But we're a high-margin company as it is 51% was the number we quoted, and so this is where it's a balancing act. If we wanted to grow sales faster we could, but it would be at the sacrifice of margins. At the same time, we don't want to starve the company where margins expand, but yet you haven't created the investment opportunities to be able to capture large market opportunities that are out there, whether it's in corporate payments or EV or lodging. And so it's this balancing act of capital deployment. But it is a cost-conscious company. And so you'll -- but again, it's more of a structural thing that I think allows the company to deliver this consistently high and yet improving margins than it is something where if this kind of episodic, hey, we've got to do something to manufacture "the margin", right?
Ramsey El-Assal
analystInteresting. So another -- obviously, a big topic with the stock is potential for strategic alternatives. You had an activist emerge. You guys seem very much aligned with the activist motivations and potential plans. I'm coming to asking this question on the broader -- it's a question I've asked some other folks who have been here today. The market seems to have lost a thread a little bit in terms of the FLEETCOR story. I agree either over many years, FLEETCOR has put the numbers up and have struck that balance between growth and profit, and yet the multiple is not where it was in the not-too-distant past. So this is a way to potentially unlock some value. How should we think about how you guys are thinking about this process? Is there anything you can share in terms of either of those threads? One, what is The street missing about the story? And two, what can be done about it in this way?
Thomas Panther
executiveWell, we've had me all morning, that's the first time I've gotten this question. Just kidding. No. So listen, I think the process is progressing.
Ramsey El-Assal
analystWe are in ....
Thomas Panther
executiveYou're giving a little warm up before we get it. The process is progressing, you can expect us to do a thorough job and all of that. Our North Star related to the process is value creation, right? But that North Star existed long before an activist came and wanted to better understand the company. And as Ron has said, we're in violent agreement that the company is undervalued. And you look at the various businesses that we're in, some implied multiples and stuff like that, and you sit there and say, absolutely. we totally are a 100% aligned that the company has some multiple expansion opportunity. I think many companies coming out of the kind of Phase 2 of the post-pandemic era, kind of that '21 time frame. Just kind of got roped up in what's going to happen with cannibalization in fintech and software and all that kind of stuff. And having been in the -- having [ Fico ] haven't been in payments for a little while, I kind of got lobbed into that group. But we're going to be very focused on value creation and focusing on what we can control. And that means we'll be very thorough in terms of the quantitative elements of this. As we've indicated, we hired Goldman Sachs to health management and the Board with that evaluation. That's progressing, progressing well. But to do anything strategic, which is implied in the phrase, strategic review, requires a counterparty right? You can quantitative yourself to craziness. But at the end of the day, if you're doing something strategic, that means there's some other kind of counterparty involved. And that's kind of where the -- it kind of depends, right? I mean -- but what I would say is there is nothing forcing the company's hand. We've put up great numbers. We've got proprietary networks. We're a diversified organization. We've got outstanding products, deep customer base, high retention, yes, [ on and on and on ]. Yes. So there's not a forcing mechanism here other than what is the best way to uncork untapped value. And so as Ron said, all options are on the table, but options to execute a strategic review are not entirely in our control. And so if doing what we can control, maintaining control of our own destiny, we'll take that path if that's what we need to do.
Ramsey El-Assal
analystSwitching over to the fuel card business. Sometimes I get this question from investors about what is the state of the market? Is it -- how penetrated is it? small market, large market, et cetera. It's always -- you guys obviously have the best view of that question. How are you looking at it?
Thomas Panther
executiveYes, if you divide it just in the thirds, large, medium and small, just to keep it simple. That large market is quite penetrated. The over-the-road trucks, the semis, they're well penetrated. They're established companies. They've bought into the spend management that a fuel card provides. And so that's more trading market share. But then you get into the medium size and you're dealing with maybe only 30% to 40% penetration where companies have gone and bought a fuel card. Otherwise, they're kind of just using corporate cards or more other prepaid things at various stations that they can go to, depending on the size of their route and things. And then you get into the smaller and I say small, still kind of 5 vehicles and up, not kind of the 1 to 2 that we were involved in more recently. There, the penetration is much lower. So you've got a massive market, billions of dollars of spend that there's still opportunity from an awareness and education standpoint. And one of the things that we're doing to try to drive some of that awareness and get more share of wallet and sales activity and energy is by leveraging the Corpay One acquisition that we did not too long ago, where we can go to target customers and even existing customers and say, okay, here's a fuel option for you, but here's also a multicard option for you. It can do a variety of things. It doesn't have to just be fuel-only. It can also be your garden variety kind of corporate card, T&E types of things. How do we get you up kind of the spend management value proposition? Here's the data that we can provide you. And in this environment where being spend conscious is very important, having those tools and capabilities and that pitch to a treasurer or a CFO I think is -- plays well. So there's -- it's not kind of an old and fully penetrated market as some people may think when you think of fossil fuels and cars, and that's kind of little cliche.
Ramsey El-Assal
analystAnd...
Alissa Vickery
executiveYes. I was just going to say the biggest barriers at that small customer level, you've got to remember is either their personal credit card or cash, quite frankly. And so they're using quite antiquated method to pay for fuel or spend or whatever it is and probably aren't doing a great job tracking it between your business versus their personal set of books, right? And so it's just that added value prop and where there's a ton of potential market that still exists.
Ramsey El-Assal
analystSo that's why you're really competing with in the small market. It's not necessarily another provider. It's cash. It's whatever house accounts or...
Alissa Vickery
executiveInertia, right.
Ramsey El-Assal
analystAnd a general for risk corporate cards, I understand. And in Corpay One, where are we at with the rollout of that product? Is that something we can give us any preliminary read on how that's going? Do you have all your sales systems in place to step across? Or is it still early...
Thomas Panther
executiveIt's still early days is what I would say. Just for the benefit of others, Corpay One is a full AP application that, again, just as the word suggests, allows you to kind of manage end-to-end the AP process, but more down market. So we have more of a mid-market solution through a variety of acquisitions that we had done. And I think where we are viewing the real advantage to that is to cross-sell that 1 product into that fleet business because that's where you see -- not over-the-road, large trucks, but the medium and small fleet companies. a right example of companies that you can provide a multicard solution, maybe even go the full AP route and really provide them a card solution that's multifaceted. So we still have the assets that are available for the mid-market solution, which will be predominantly sourced and serviced out of kind of the legacy corporate payments group. But then we also have the opportunity to be able to use that functionality with businesses where our kind of initial inroad as maybe fuel, but maybe we can expand that share of wallet by also providing the multi-card solutions as well and then ultimately, potentially full IP.
Alissa Vickery
executiveBut adding to that, too, it's really focused on what we call our same customer within that SMB segment. So it's not the small customers who only have 1 or 4 cards to their primary spend is only fuel. That's not who our target is because I think we figured out, hey, they don't have any other spend. And so being quite selective who we make the offering to what kind of terms that they receive as well as just continuing to monitor and watch it. And so I think Tom said it, it's early days there. And so I think we view it really as an add-on, a nice to have. but certainly something we continue to watch and keep an eye on.
Thomas Panther
executiveIt just becomes part of the basket of products that we can deliver to customers.
Ramsey El-Assal
analystYes. Also in fleet, when I think about the expense, pre-pandemic, there was a particular mix, it seems like came in the pendemic; the SMB side of it maybe fell off a bit the OTR, big trucks kept rolling. I felt like there was a normalization occurring. Lately, you hear a lot of headlines about things like freight recession, et cetera, that might be having a disproportionate impact on the small market. How should we think about, I guess, 2 related questions? One is just the mix of your business, maybe to make it -- to simplify it, maybe [indiscernible] I think versus today, small OTR versus smaller fleets? And then second, just related is the credit environment with the small fleets and how you're managing through that volatility?
Thomas Panther
executiveLet me take the latter, and I'll give Alissa the...
Ramsey El-Assal
analystThe good one.
Thomas Panther
executiveWe're going to perform in a historical perspective and -- but in terms of the current environment, we're being very selective in surgical, particularly around those smaller cards, call it, 5 cards or less just because we want to make sure that we're doing a bit more than just kind of a auto-approved digital underwriting, things of evaluating time and business, maybe getting personal guarantees. A little bit more work, not so much where it's tons of friction, but it helps keep the fraudsters out and it also allows you to make sure that the customers that you're getting in are customers that you feel comfortable with are going to give you the right level of revenue and reduced write-off risk. So we've seen good improvement in terms of the delinquency buckets and roll rates and I think the overall strategy of pivoting away from the small and going to the super small micro to more of the small and up, call it, 5, 10 vehicles/cards and up is working out well. there's a time for some of those smaller providers. But right now, I think our focus is predominantly on that kind of avoid the micro and move up a little bit. And I'll let you comment on kind of your pre and post-pandemic?
Alissa Vickery
executiveYes, I would just say pre-pandemic. I think the cost of capital is really low. And so new entrants into that SMB or micro SMB subsegment for our product, we're really just kind of in a healthier place just because the world was in a healthier place, if you will. They could get access to funds, they can borrow money, it was relatively cheap. I think that trend continued during the pandemic to some degree, especially as the spot trucking rates went way up. And so a lot of people who may have been with the larger over-the-road fleet may have said, I'm going to go do my own thing now. It's way more attractive, oh, and plus the government was basically funding the ability for a small business to stay in business, right? And so I think that shift in the macro in the context of interest rates in terms of no more free money. I think that dynamic is really kind of what resulted in where we are today. So I think it's just being quite purposeful given just what the world looks like for that smaller customer.
Ramsey El-Assal
analystMoving on to corporate payments, which we already touched on with Corpay One, but in the virtual card business, putting the cross-border piece aside for a second, it's interesting. You guys have continued to put up the numbers there. There has been some other AP automation players out there who have called out specific weakness. But when you really kind of drill down there, it seems to be very vertical specific. And so I guess the question for you is, I mean, are you -- I guess, first is in that business, are you seeing any width of deterioration in any of the verticals? And I guess the second question is, is that a fair assessment that you just are stacked in the right place in terms of...
Thomas Panther
executiveAs Alissa said, we see on the core corporate payments space, we're middle market, larger companies, not quite as vulnerable to the shallowness of the [indiscernible] of the economic environment that we're in. A lot of their spend we would put in the category of nondiscretionary. So on the margin, there may be some things that they're opting to not spend money on, but that's totally lost in the wash and the economy would have to dramatically change for that to change. I think the real answer to your question is less about the pace and more about what we've been able to do from a spend and back to your question about realization and implementation, the sales and the value proposition that the team has been able to put up has been extremely helpful, obviously. And I think what you're seeing is more and more adoption in terms of companies in terms of the value proposition and what you're moving pieces and parts and potentially all under our full AP solution -- AP model to something that's more digital, that's integrated into their ERP. Their ERP alone doesn't have all the bells and whistles, but some of our capabilities have, there's just more adoption for that. There's a value proposition there where they said they say, gosh, yes, you're right. I can actually save money and not just through headcount reductions, but just through lower cost per invoice, I can actually save money with these solutions. So now the business case sells itself from a financial perspective, and it's finding the bandwidth in order to do the onboarding and the implementation within those organizations.
Ramsey El-Assal
analystI know we were talking about strategic alternatives in a certain direction, but at the same time, you guys are clean balance sheet, very cash generative. Is there a way to further accelerate the strategy? I know you've been acquisitive in terms of -- in certain parts of the business, it seems like on that virtual card side of things, software layers are all kinds of different ways to go to market. Is that a place where, let's just put aside the future configuration of the company for a second. Could you accelerate your strategy with M&A?
Thomas Panther
executiveYes. I don't know if accelarate because I feel like we're running pretty hard as is and regular interactions again in my early days in terms of what the M&A environment looks like and what's the target list and what evaluations look like. I think the thing that's the greater accelerate is the external environment, what happens to valuations? What happens in those companies' cash flows? What happens to some of their owners? As you know, these things -- it's a 2-party model in terms of a buyer and a seller. And so I think the greater accelerant -- as you said, our balance sheet is in great shape, both in terms of cash and low leverage. And therefore, it's really just a matter of what the environment like. And devaluations for the sellers come down where you sit there and say, these are transactions with a little or no dilution and yet you get product capability, distribution, whatever associated with the trade. And so there's people dedicated all day long, wake up every day in FLEETCOR, that's all they do is understand the marketplace and figure out how to continue to expand in inorganic ways.
Ramsey El-Assal
analystFantastic. Out of time. Terrific conversation. Alissa and Tom, great to have you both here.
Thomas Panther
executiveYes, thanks for having us.
Alissa Vickery
executiveYes.
Ramsey El-Assal
analystThank you so much.
Thomas Panther
executiveGreat, thank you.
Read the full transcript via the API
You're viewing the first half of this call. Get the complete Corpay, Inc. transcript — plus 248,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.
Get the API View API docs →For developers and AI pipelines
Programmatic access to Corpay, Inc. earnings transcripts and 248,000+ others is available through the
EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments,
full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.