Crompton Greaves Consumer Electricals Limited (CROMPTON) Earnings Call Transcript & Summary

July 22, 2023

National Stock Exchange of India IN Consumer Discretionary Household Durables shareholder_meeting 85 min

Earnings Call Speaker Segments

Hemant Nerurkar

executive
#1

Good morning, shareholders, ladies and gentlemen. A very warm welcome to this ninth AGM of Crompton Greaves Consumer Electricals Limited. I would like to thank you for taking time out this morning and joining us virtually. Firstly, let me introduce myself. This is Hemant Nerurkar, Chairman of the Board of Directors of your company and chairs stakeholder relationship and share transfer committee of the company. Along with me is Mr. Shantanu Khosla, Executive Vice Chairman, who chairs the CSR Committee of the Board; Mr. Promeet Ghosh, MD and CEO, who chairs the ESG Committee; Mr. Kaleeswaran Arunachalam, CFO; and Mr. Rashmi Khandelwal, Company Secretary and Compliance Officer are also attending this meeting with us from Mumbai. Also, I'll be chairing this meeting today on behalf of your Board and the company. It is my privilege to welcome you all to this ninth AGM of CGCEL, which is being held through video conferencing mode from our registered office at Mumbai. The AGM shall be deemed to be held at the registered office of the company at Tower 3, first floor, East Wing, Equinox Business Park, LBS Marg, Kurla West, Mumbai, 400070. I thank all the shareholders for participating this morning, and I sincerely wish that all of you are safe, and in good health. This meeting is being held through video conferencing in accordance with the circulars issued by MCA, applicable provisions of Companies Act 2013, and SEBI regulations. We have the requisite quorum present through video conferencing mode to conduct the proceedings of this meeting. Participation of shareholders through video conferencing is being reckoned for the purpose of quorum as per the circulars issued by MCA and Section 103 of Companies Act 2013. The quorum being present, I shall call this meeting to order. Before we start the main proceedings of the meeting, I call upon all the directors who are participating in this meeting through video conference to introduce themselves and confirm their participation. Number one. Mr. D. Sundaram.

Damodarannair Sundaram

executive
#2

This is Sundaram, joining this meeting from Mumbai, and I chair the Audit Committee of the Board.

Hemant Nerurkar

executive
#3

Mr. P. M. Murty.

Pangulury Murty

executive
#4

Good morning. This is P. M. Murty. I'm joining the AGM from Hyderabad. I chair the Nomination and Remuneration Committee of the Board.

Hemant Nerurkar

executive
#5

Ms. Smita Anand.

Smita Anand

executive
#6

Good morning. I am Smita Anand. I'm an independent Director of the company and attending this AGM from Gurgaon.

Hemant Nerurkar

executive
#7

Thank you Mr. P. R. Ramesh.

Prathivadibhayankara Ramesh

executive
#8

Good morning. I'm P. R. Ramesh, Independent Director, participating attending this ninth Annual General Meeting from Bangalore.

Hemant Nerurkar

executive
#9

Thank you. Mr. Hiroo Mirchandani.

Hiroo Mirchandani

executive
#10

Hiroo Mirchandani, an Independent Director, joining this virtual AGM from my residence in Dehradun.

Hemant Nerurkar

executive
#11

Apart from them, we also have Mr. Srividya Vaidison representing Messrs. MSKA & Associates, our statutory auditors; and Mr. Mitesh Dhabliwala, representing Messrs. Parikh & Associates, secretarial auditors, have joined this meeting. Further, I would like to thank our Board members for their active participation and guidance, which helped the company to achieve good performance in the year '22/'23. I'm pleased to inform you that your Board has been functioning in a fully effective manner during this time. I would now like to request Mr. Rashmi Khandelwal, our Company Secretary, to provide general instructions to the shareholders regarding participation at this meeting. Rashmi, over to you, please.

Rashmi Khandelwal

executive
#12

Thank you, sir. Hi, good morning, everyone. Shareholders may note that this Annual General Meeting is being held through video conferencing mode in accordance with the Companies Act 2013 and circulars issued by MCA and SEBI and is being recorded. Please do not disclose any sensitive personal information or personally identifiable information belonging to you. The company has availed the services of National Securities Depository Limited for conducting this meeting through videoconferencing and enabling participation of shareholders at this meeting, remotely voting and e-voting during this meeting. The facility for joining this meeting through video conferencing has been made available to the shareholders on first-come-first-serve basis. For smooth and seamless conduct of the meeting, all shareholders joining this meeting are by default placed on mute mode to avoid any background noise or disturbance during the meeting. During the meeting, if any member faces any technical issue, they may call at the toll-free number mentioned in the notice of AGM. As the meeting is being held electronically, there is no physical presence of the shareholders. And thus, the appointment of proxies is not applicable. And hence, the proxy register for inspection is not available. The register of Directors and key managerial personnel, the register of contracts or arrangements and other documents mentioned in the AGM notice have been made available electronically for inspection by the shareholders during this meeting. The company has received requests from a few shareholders to register themselves as speakers at this AGM. Accordingly, the floor will be open for these shareholders to ask questions or express their views. Thank you very much. With this, I hand over to the Chairman, Mr. Hemant Nerurkar.

Hemant Nerurkar

executive
#13

Thank you, Rashmi. First and foremost, I would like to express my deepest gratitude to each one of you our shareholders, for your unwavering support and trust. Your commitment to our organization has been instrumental in propelling us forward. The company is pleased to report/present its first integrated annual report. This report aims to provide its stakeholders a comprehensive understanding of company's financial and non-financial disclosures. It is an honor for me to address you and to share the performance highlights and achievements of your company during the financial year 2022/'23. Before I touch base on the performance, I would like to inform you that the Board had resolved to appoint Mr. Promeet Ghosh as the company's new Managing Director and CEO effective 1st May, 2023. And Mr. Shantanu Khosla, as Executive Vice Chairman for the period 1 year from May '23 to April 30, 2024, and thereafter as Non-Executive Vice Chairman until December 31, 2025. As a part of Board's regular evaluation of the succession planning of all KMPs, the Nomination and Remuneration Committee conducted a thorough process to identify the right-fit to lead the organization going ahead. The panel evaluated options on various criteria, including ability to balance long-term and short-term goals, lead and operate in fast evolving durables, depth of industry understanding as well as breadth of wider exposure to emerging trends, nurturing and grooming next generation of leadership. Underlying this, the NRC found Mr. Promeet Ghosh as a suitable candidate and decided to appoint him as a company's new Managing Director and CEO. Promeet has been on the Crompton Board since 2016. Over 3 decades of his career, he was quite closely associated with several businesses ranging from technology lead to consumer lead businesses. His familiarity with the company, coupled with his leadership style and vast experience of more than 30 years made him a suitable candidate. Now moving on to the business performance. Over the course of last year, the global economy has experienced numerous challenges in the form of geopolitical tensions, rising interest rates, high inflation levels, et cetera. However, the Indian economy remained remarkably resilient and was amongst the fastest-growing economies in the world. Speaking of the company's performance, the year gone by marks many new milestones and achievements by your company. Starting with the acquisition of Butterfly Gandhimathi Appliances Limited financial year '22/'23 was the first full year of Butterfly operations under Crompton umbrella. And the business has performed well amidst the challenging demand outlook impacted by various macroeconomic factors. Transitioning from erstwhile promoters, key growth interventions were identified and efforts were consolidated to execute the same which the company considered we're in the right direction of growing the company and has resulted in Butterfly delivering highest-ever profits. Another critical event during the year was transition of fan businesses to new BEE norms. I'm happy to share that operationally the business smoothly transitioned to new BEE norms with 100% readiness on designs and approvals. The focus was to create businesses at sustainable margins. To complement the efforts on product fronts, the company stepped up our investments in strengthening brand awareness and made consistent efforts to reach closer to the consumers through wide-ranging activities across various touch points. It included launch of various digital and TV campaigns defining new brand architecture, structured digital marketing, in-store transformation, increasing influencer connect, et cetera. The kitchen segment always has been another focus area for the company. Hence, after an extensive consumer research, the company entered the built-in kitchen appliances segment in quarter 1, '23, with a comprehensive range of chimneys, hops, built-in ovens, built-in microwaves and dishwashers. Close to 1 year of launch, the business has performed well. and is progressing well as per plans. Significant efforts to spend on channel development and building strong back-end processes. The company continued to drive process excellence through our identified and ongoing strategic initiatives like cost excellence to Project Unnati, driving manufacturing and supply chain excellence through Project Udaan. Besides this, your company continues to remain focused on its defined 5 dimensional excellence pillars through which it aims to achieve the business goals. This strategy focuses on enhancing the brand expanding the portfolio -- product portfolio, achieving marketing excellence, optimizing the operations and strengthening the human resources. Starting with brand excellence, I must say that during the year under review, company made consistent efforts to strengthen the brand awareness and recall through robust brand strategy. The company stepped up media spending, including television, print and digital. Multiple marketing and branding campaigns were executed during the year, which attracted significant attention from the consumers. The company has also embarked on a retail transformation program, which completely changes the look and feel of Crompton products inside the key retail stores. Moving on to the product portfolio excellence. The company thrived on its overall portfolio excellence by steadily expanding and enriching offerings to add more meaning and value to the life of our consumers. The company has successfully introduced flagship products with the BLDC technology and IoT features in various product lines. This technology offers higher efficiency, longer life span and less maintenance. It has also launched various products in residential and agri segments with revised brand architecture for key categories. Along with this, a wide range of innovative products in consumer as well as professional lighting segments were introduced. On the technology front, the company is working on 4 major areas: Efficiency across the product lines, energy efficiency across the product lines, smart and connected products such as water heaters and coolers, health and wellness products and material subscription to enhance performance. Speaking of go-to-market excellence, the company has focused on comprehensive strategy aimed at expanding the reach and improving the availability of products while ensuring highest quality standards. The company made continued investments in its go-to-market program to achieve channel excellence. It focused on alternate channels such as rural market, e-commerce and modern retail, which have executed strong double-digit growth. Operational excellence has been one of the key enablers of strong business performance. The company continues to carry out its existing cost excellence, quality enhancements and other key strategic projects, which are yielding significant benefits. The company is committed to responsible procurement practices and focused on leveraging technology across operations to reduce errors and optimize costs. To strengthen the organizational excellence, the company has stepped up the investments in training and capability-building. The company fortified diversity and inclusion journey with establishment of specialized counsel focused on diversity and inclusivity. The endeavor is to constantly create an inclusive positive performance-driven culture, which we believe is a sustainable employee value proposition. Besides the commitment to environmental sustainability remain firm, the company made considerable progress in energy management, waste management, water conservation, and emission reduction, enabling us to operate responsibly. To conclude, I would like to convey my sincere thanks to all our shareholders for their continued trust and confidence in the management of the company. I'm also grateful to my colleagues on the Board for their valuable guidance. I would like to convey my sincere thanks to our customers, suppliers, bankers, auditors, legal consultants, all business associates, government and various authorities for their continued interest and confidence in the company and its management. I also would like to thank all our employees for continuously supporting our company. I look forward to continued support in the growing your company to a new height. With this in view, let me take you through the consolidated results for last year. Revenue of last year was INR 6,870 crores versus INR 5,394 crores previous year, delivering a growth of 27.4% over last year. EBIT stood at INR 655 crores versus INR 727 crores last year. ECD segment revenue stood at INR 4,756 crores against INR, 4,311 crores last year, growing at 10% over last year and EBIT of INR 789 crores versus INR 827 crores last year. Lighting segment's revenue stood at INR 1,058 crores against INR 1,082 crores last year. An EBIT of INR 101 crores against INR 128 crores last year. I now hand over to Ms. Rashmi for providing voting instructions to the shareholders on the transaction set forth in the notice of the AGM. Rashmi, please.

Rashmi Khandelwal

executive
#14

Thank you sir. In compliance to the Company's Act 2013, and SEBI listing regulations read with MCA and SEBI circulars, the shareholders are provided with the facility to cast their vote electronically through the remote e-voting services administered by NSDL on all the resolutions set forth in this notice. The company has provided the facility to cast votes electronically on all the resolutions set forth in the notice by following the detailed voting instructions provided in the AGM notice. Shareholders who have not casted their votes electronically and who are participating in this meeting will have an opportunity to cast their votes during the meeting through the e-voting system provided by NSDL. Shareholders can click on the vote tab on the video conference screen to make use of this facility. The Board of Directors has appointed Mr. Saurabh Agarwal and/or failing him, Ms. Dipti Kulkarni, designated partners of Messrs. MMJB & Associates, LLP practicing company secretaries as scrutinizer to scrutinize a votes cast at the meeting and through the remote e-voting in a fair and transparent manner. Since the AGM is being conducted through video conference mode and the resolution set forth in the notice have already been put to vote through remote e-voting, there will be no proposing and seconding of resolutions. Shareholders may please note that there will be no voting by show of hands. Thank you very much. And I now hand over the proceedings back to the Chairman for taking up the resolutions as set forth in the AGM notice.

Hemant Nerurkar

executive
#15

Thank you, Rashmi. As the notice is already circulated to all the shareholders, I take the notice convening the meeting as read. We now take up the resolutions as set forth in the notice. We will open the floor for any questions by shareholders after all the resolutions are tabled. Accordingly, I will now only read out the resolutions. Item #1 of the notice, adoption of financial statements. The financial statements of the company including the consolidated financial statements for the financial year ending March 31, 2023, together with the report of Board of Directors and Auditors have already been provided to shareholders. Item #2, declaration of dividend. Item #3, appointment of Mr. Shantanu Khosla as a Director, liable to retire by rotation and being eligible offers himself for reappointment. Item 4, ratification of remuneration payable to Messrs. Ashwin Solanki & Associates, cost auditors of the company. Item #5, the reappointed appointment of Ms. Smita Anand, as the Independent Director for the second term. Item #6, appointment of Mr. Promeet Ghosh, as Managing Director and CEO of the company. Item #7, payment of remuneration to Mr. Promeet Ghosh, as MD and CEO of the company. Item #8, grant of ESOPs to Mr. Promeet Ghosh, as Managing Director and CEO of the company. Item #9 is to approve the amendment of Crompton employee stock option plan 2019 called as ESOPs 2019. The text of the resolutions, along with explanatory statements is provided in the notice circulated to the shareholders. If any members desire to ask any questions pertaining to any item on the notice, he or she may do so now. Shareholders are requested to keep their questions brief and specific to avoid repetition, and answer to all the questions will be provided towards the end of the meeting. Thank you. Rashmi?

Rashmi Khandelwal

executive
#16

Before we go live with question-and-answer session, the Chairman will one by one, announce the names of the speaker shareholders who have registered themselves for this meeting. They will thereafter be unmuted by the host of the AGM when his or her name is called out. And will be allowed to express their views and ask questions, if any. In the interest of all the shareholders, you are requested to keep your comments brief and avoid repetition of questions. This will allow all shareholders who have preregistered to get an opportunity to speak. [Operator Instructions] Further, you are recommended to make necessary arrangements at your end to avoid failure of video or audio connectivity, namely, before speaking, you shall identify yourself by mentioning your name and location from where you are joining. While speaking, we request you to preferably use earphones, so that they are clearly audible. Please minimize background noises, if any, to avoid any disturbance during the meeting. Further, you are requested to ensure that your Internet WiFi, if your Internet or WiFi is not connected to any other devices, and no other background applications are running and there is proper lighting to have a good video/audio experience. In the event, there is a connectivity problem at your end, we will ask the next speaker to join the meeting. Once the connectivity improves, the speaker shareholder will be called back to speak. We would like to request you all to be as brief as possible and kindly limit your speech to maximum of 2 minutes. To avoid repetition, all the questions will be collated and the responses will be provided at the end. Hemant sir.

Hemant Nerurkar

executive
#17

Thank you, Rashmi. Now I invite the speaker shareholders to express their views, ask questions, give suggestions. I further request them that as and when their name is called, respectively to unmute, proceed with the questions. I'll now call the names one by one. # 1 is Mr. Kaushik Sahukar. Mr. Kaushik Sahukar, please. Mr. Kaushik Sahukar, are you there. You are on mute.

Unknown Shareholder

shareholder
#18

Am I audible?

Hemant Nerurkar

executive
#19

Yes, now you are. Please go ahead.

Unknown Shareholder

shareholder
#20

Yes sir. So my name is Kaushik Sahukar from Mumbai. I am honored to have the opportunity to address you all today and would like to express my attitude to the Board of Directors for allowing with this chance once again. First of, I salute for Board of Directors for the out-of-box thinking and keeping the meeting on Saturday and also continuance of a virtual mode of meeting. There were a lot of opportunity for Pan holders -- shareholders of India. So I request you to continue the trend. My privilege -- I am a satisfied shareholder of our company. and I must commend the management for the remarkable efforts and creating wealth for shareholders. However, I'd like to raise a couple of concerns. My primary concern pertains to the utilization of savings on account of virtual mode meeting, I believe it would be prudent and fair to allocate a portion of this funds to the welfare of the shareholders, more particularly among the speaker shareholders who actively participate in the AGM as speakers considering their value [ give a conclusion ] active involvement in the meeting. It would be a gesture of recognition and appreciation to distribute a small momento among them on the occasion of festivals. I humbly request the Board of directors to consider my proposal and explore opportunity of our -- mostly to implementing the gesture of gratitude appreciation by doing so, I firmly believe that it will reinforce the positive rapport between company and stakeholders and contribute to the overall well being of our corporate family. My final concern pertains to the company's hesitance in the supporting individual in need, including myself, I kindly request you to reconsider my credentials, which I am resending herewith. Don't you believe that aiding a differently-abled individuals should be considered as part of CSR activity. I sincerely appeal to you to associate with me concerning certification of work including Form 15CB. Your support would make a great deal to me. If I cannot receive support from such a reputable a company like Crompton Group, then to whom should I turn to. I want to clarify that I'm not taking handouts of free money or nor a sympathy. I value my independence and self-reliance and I hope you understand and respect my desire to maintain independence. Thank you for considering my request, I firmly believe with your support, I can make significant contribution to our organization and have a positive impact on society. I'm eagerly awaiting a response and sincerely appreciate the time and attention you have given me today. Additionally, I request the support from auditor to assist me in this matter as a professional brother in need. Thank you. Thank you so much.

Hemant Nerurkar

executive
#21

Thank you, Mr. Sahukar. The next question is from Mr. (sic) [ Ms. ] Homayun Beruz Pouredehi Ms. Homayun, please?

Unknown Shareholder

shareholder
#22

Can you hear me?

Hemant Nerurkar

executive
#23

Yes.

Unknown Shareholder

shareholder
#24

Yes, I am going ahead. See, we are associated with the company since the inception, as you all know, used to attend even your physical AGMs every year, has Parthak Hall. All those memories come to us and we feel proud to personally meet all your Board members. We welcome our new MD, wish him very long innings and all the best to our company. Now what I want to like to say is that we are proud of our Indian-made products, I had purchased fan from your competitor Bajaj Electrical, which was made in China, but we all are Indians. Now, before the AGM, I saw your pump, in you presentations. Yes, I also have your Crompton pump for pulling water. I'm staying in South Bombay and every household has to have a pump to pull water. So I'd like to ask you what is our market share in this pump -- in a water pump. Well, it's a necessity. Everybody has to have and everybody has if they want water in their house. I'm talking about South Bombay. I'm not aware about other places, please. Another thing I want to ask you is what about market share of a fan also because for decades we were having your Crompton fans and I think we still have your Crompton fan, your name brand, yes, your brand is great and you all are doing our best to make it still greater with your research and with your patents and whatnot. I would also like to know who are your competitors. So you are aware about it. We would like to know. Now, and one more thing annual report is full of the product of a company manufactured by us, which should be -- that's the way our annual report should depict. Now 1 more thing I would just like to know is that -- yes, now I first of all, I would like to thank you the secretary team of placing me making me possible to attend your AGM. They took great care. Yesterday, again, there was a trial also, I'm closing here. Just want to the new norm you were mentioning about the fans, what is that UV norms? And we wish our company all the best. Progress of our company naturally will affect our prosperity. You all are working very hard, very sincerely. We know Mr. Shantanu since decades. Thank you very much and all the best.

Hemant Nerurkar

executive
#25

Thank you. And I now request Ms. Smitha Bharat Shah to ask her -- make her comments. Ms. Smitha Shah, please. Good morning. Please go ahead.

Unknown Shareholder

shareholder
#26

Good morning, sir. [Foreign Language]

Hemant Nerurkar

executive
#27

[Foreign Language]

Unknown Shareholder

shareholder
#28

[Foreign Language]

Hemant Nerurkar

executive
#29

[Foreign Language]

Unknown Shareholder

shareholder
#30

[Foreign Language].

Hemant Nerurkar

executive
#31

[Foreign Language]

Unknown Shareholder

shareholder
#32

[Foreign Language]

Unknown Attendee

attendee
#33

[Foreign Language]

Hemant Nerurkar

executive
#34

[Foreign Language] Thank you so much. Can I now request Mr. Praful Chawda to make his points, Mr. Praful Chawda please.

Unknown Shareholder

shareholder
#35

[Foreign Language]

Hemant Nerurkar

executive
#36

[Foreign Language]

Unknown Shareholder

shareholder
#37

[Foreign Language]

Hemant Nerurkar

executive
#38

[Foreign Language] Sri Bimal Kumar Agarwal.

Unknown Shareholder

shareholder
#39

Hello, can you hear me?

Hemant Nerurkar

executive
#40

Yes, please.

Unknown Shareholder

shareholder
#41

Good morning to everyone. First of all, I thank the company secretary and his team, also the management staff and the shareholders. As the very beautiful annual report was made. First time I've seen this -- like that annual report. Thank you company secretary and his team also. And it was a self-explanatory annual report, again thank for the same. And now what is of competition we are facing from China product? And before I had the Crompton fan, that is still lasting that maybe that old is gold. That fan I think, I won't get anywhere. Whenever I to old [indiscernible] that only I see. Those fans we won't get and it won't get spoiled or so. That's all from me. Thank you very much.

Hemant Nerurkar

executive
#42

[Foreign Language] Now can I request Mr. Ashish Bansal, please?

Unknown Shareholder

shareholder
#43

Hello, can you hear me -- my voice sir.

Hemant Nerurkar

executive
#44

Yes please. Please go ahead.

Unknown Shareholder

shareholder
#45

Respected Chairman and Board of Directors, first I thank you very much for keeping on Saturday. Market is off. I hope you will continue on Saturday every year. Also I thank company secretary for sending their physical copy of balance sheet and calling me. Again I thanks comapny secretary. Just I want to know, you will be starting your [ showroom ] of your company right? And [indiscernible] more anything by email if you can replace [indiscernible] I am a thankful to you. Thank you, sir.

Hemant Nerurkar

executive
#46

Thank you, Mr. Bansal. Can I now request Mr. Lekha Shah. Please. Ms. Lekha Shah?

Unknown Shareholder

shareholder
#47

Hello, can you hear me sir?

Hemant Nerurkar

executive
#48

Sure. We can hear you. Please go ahead.

Unknown Shareholder

shareholder
#49

Thank you, sir. Respected Chairman sir, Board of Directors and my fellow members. Good morning to all of you. Myself, Lekha Shah from Mumbai. First of all, I'm very much thankful to our company secretary, Rashmi ma'am, especially Darpita ma'am for extending very good investor services and also sending me the AGM notice well in time, which is full of knowledge, facts and figures in place. Thank you chairman sir for explaining us well on the company. Congratulations for excellent work sir. I pray to god that he always shower his blessings upon you. Sir, at the outset, I congratulate our chairman and Managing Director for the company receiving various awards and recognition. Sir how many engineers or detail workers employed at our R&D facilities. In this domestic market, what is our company market share in the kitchen application division like LPG stove, mixer, grinder, et cetera. And are we in the top 5 in terms of revenue and brand leader. So sir I hope the company will continue video conference meeting in future. So I strongly and wholeheartedly support all the resolutions for today's meeting and my best wishes our company and its prosperity. Thank you so much, sir.

Hemant Nerurkar

executive
#50

Thank you Lekha ji. Can I now request Mr. Satish Shah, please. Yes, Mr. Satish Shah?

Unknown Shareholder

shareholder
#51

Hello?

Hemant Nerurkar

executive
#52

[Foreign Language]

Unknown Shareholder

shareholder
#53

[Foreign Language]

Hemant Nerurkar

executive
#54

[Foreign Language]

Unknown Shareholder

shareholder
#55

[Foreign Language]

Hemant Nerurkar

executive
#56

[Foreign Language] Can I now request Mr. Vinay Bhide please. Mr. Bhide?

Unknown Shareholder

shareholder
#57

Can you hear me. Let me start my video.

Hemant Nerurkar

executive
#58

Thank you.

Unknown Shareholder

shareholder
#59

Chairman, Mr. Nerurkar; Vice chairman, Mr. Khosla; Executive Director, Mr. Ghosh; directors presented at today's AGM; company executives; shareholders, good morning to you all. It's pleasing to see you, sir, I have been seeing and meeting you since the Tata Steel days sir. Thanks for repeating a steady performance in the past financial year through an integrated annual report. Now I have gone through the report, I should say that the report is as well made as the Crompton reports have been made traditionally. This is what I should say. And I've listed out a few questions and in listing the questions, I have kept in mind what normally directors who would like to share in terms of replies as well as, while I got Mr. Khosla would like to share from the prior experience. So the questions are as follows: In the concluded financial year despite substantial growth in revenues, and EBITDA growth in revenues, EBITDA has remained flat. Further, EBITDA margins and PAT have dropped significantly. Now this is a cause of concern and I was trying to find out the reasons from Page 65 and 130 of the annual report, but I could not find any good reasons. So can you please explain the reasons for the drop in the EBITDA margins as well as the fact and give us comfort that this is a temporary phenomenon, and we will get back to the regular figures this year and years to come. Just 1 point I would like to know. Is it that the Butterfly integration will help in this improvement of these figures? And there is -- as a point of concern on Page 31, I find that the capacity utilization of our products, key products remains in the range of 32% to 39%. So could this be a reason for the performance that we have shown this year? And what is the company's plan to improve these figures in the current year and the years to come. Next point is on Page #60. We are glad to know that the company has won so many awards on various fields. Congrats to that and keep the flag flying. I would also like to mention here that Rashmi Khandelwal and her team took more than adequate efforts to ensure our participation and ensure that we had the necessary documents available with us with the information to participate in this meeting. Finally, I will make 1 point, on Page 61 you have mentioned that the company has -- holds coveted title of India's best managed companies. I will definitely say from the current year's working that our new CFO, Mr. Kaleeswaran and his team have got a job on hand to ensure that we do well. Do not forget the [indiscernible] that the Crompton fans used to have the ad line, which the Crompton used to have in the earlier years, built with care built to last. And I'll close with best wishes in all of the directors and employees, and thank you for giving me an opportunity to speak. Thank you, sir.

Hemant Nerurkar

executive
#60

Thank you, Mr. Bhide. Thank you for your all the questions, and we'll come back to you. Thank you. Mr. Jaideep Bakshi, please.

Unknown Shareholder

shareholder
#61

Yes. Good noon chairman, vice Chairman, the CFO, and Board of Directors. Myself Jaideep Bakshi, connecting from the city of Kolkata. Thanks to our company secretary, Rashmi madam and her whole team for conducting this video conference in a smooth manner and presenting an annual report, which is well displayed, informative, and descriptive. Sir, thanks for the bigger presentation and your initial speech when you explained our company's position. Sir the revenue from operation has gone up and excellent performance in this difficult scenario and is maintained by the dedication by all involved in our workplace. Thanks again for the dividend you have passed on. Sir, at the inflation impact, how much has it been to our company and our cost control measures. Sir, you have taken pricing actions under Udaan scheme is great. Sir, now there is a increase in the [ nuclear ] [indiscernible], it's a trend now and our users-friendly consumer products will get a boost, I hope so. So what are the steps for regularizing our product lines and adhere to meet the global standards in our different operations. Sir, and plans for expanding the portfolio of offerings to reach more consumers. Sir, in Page 8, you have mentioned about the merger with Butterfly hope it will unlock our potential for them. Hope sir, our multiple marketing and branding campaign gained more foothold and what is the percentage of online business, which has been generated. Sir, finally, a highlight on the capital expenditure plans on the R&D for developing superior new products as consumer prefer branded products. CSR activity has been great as ever. You have spent INR 13.58 crores reaching out to the society in every field. Congrats for maintaining leadership in residential pump category also. Sir, highlight finally on the segment-wise revenue achieved and also the after sales service, which we are providing. And also congrats once again, this 1 is very -- it's mentioned at the -- in Page 59, regarding the 0 accident and the fatalities, which you have maintained in our company, it's a really [ remarkable ] team. And also for the awards which were received in Page 60 and improving our energy efficiency program. And on Page 99, the policy on women employee is also a great thing. It's helping out to the women employee of our company. And personally, I'm also using our products, and I'm really satisfied with the same. Nothing to add more. I have supported the resolutions and hope our company grow under your leadership and trust and goodwill of the investors in bringing out innovative and sustainable solutions and maintain our brand value as always in the future. And sir, one more request continue with this video conference so that we can connect from out stations and if possible if you are arranging a facility visit, kindly inform us. Thank you, sir, and all stay safe.

Hemant Nerurkar

executive
#62

Thank you, Mr. Bakshi for all your encouraging words. Thank you. Can I now request Mr. Krishnand please. Mr. Krishnand?

Unknown Shareholder

shareholder
#63

Thank you very much. Just to confirm, you're able to hear me?

Hemant Nerurkar

executive
#64

Yes, please. Yes, please. Go ahead, please.

Unknown Shareholder

shareholder
#65

Thank you. And good day to the Crompton Board and management team. I've actually sent through my questions in advance. But what I would do is I'll kind of rephrase them in short 2 questions instead of the 4 questions which I sent you earlier. The first query is, there has been an erosion in our shareholder value over the last few years, and this has been primarily driven by margin and profitability declines. And I'm assuming that enhancing shareholder value would definitely be a top priority for our Board and the management team. So I'd like to have a view from our Board on the strategy, the road map and the milestones to drive or enhance our shareholder value especially. So I'd like to take us through what is the road map strategy and milestones, especially around expansion of our product range, how do we plan to diversify our product portfolio, including the breadth of our portfolio across price segments and scale. How do we plan to grow our sales and market share? And also how do we plan to grow and expand our margins and free cash flows. And what's the road map for the execution of above metrics. My second query is slightly more -- it's more broad-based. What are some of the current disruptive ideas or trends in our industry or the business, which do you think are very structural in nature and what is the thinking of our Board and management on these trends and the impact on our business over a medium- to longer-term. And related to this query is, how are we preparing or positioning ourselves for this change or disruptive trends if any to defend our existing turf as well as to capitalize on these trends to grow our business, which is structural in nature. And if there is a thinking behind this, what's the road map for this. That's it from my end. Thank you very much.

Hemant Nerurkar

executive
#66

Thank you. Thank you, Mr. Krishnand. Can I now request Mr. Kirti Shah, to say his points, please, Mr. Kirti Shah.

Unknown Shareholder

shareholder
#67

Good afternoon.

Hemant Nerurkar

executive
#68

How are you? [Foreign Language]

Unknown Shareholder

shareholder
#69

[Foreign Language]

Hemant Nerurkar

executive
#70

[Foreign Language] Can I now request Mr. Gaurav Liladhar Rozatkar, please, Mr. Gaurav.

Operator

operator
#71

The speaker shareholder with the said name is not connected in the meeting.

Hemant Nerurkar

executive
#72

So Mr. Gaurav is not connected?

Operator

operator
#73

No, sir. He is not there.

Rashmi Khandelwal

executive
#74

Okay. So we'll go to next one. Mr. Yousuf Rangwala, please?

Unknown Shareholder

shareholder
#75

[Foreign Language]

Hemant Nerurkar

executive
#76

[Foreign Language]

Unknown Shareholder

shareholder
#77

[Foreign Language] I received a balance sheet, well on time, well in advance. [Foreign Language] lights, tube lights et cetera -- many products sir. I would like to know, sir, if you give us some 30% discount coupon so that we can enjoy a discount coupon sell. And sir I would like to know Butterfly which I came to know [indiscernible] sir after the Butterfly what shares will we receive in this new company, sir I would like to know? Whether this Butterfly be a -- remain as sister company, whether this company will merge with us? And after the merging, what will be a ratio -- or what will the ratio will receive to us and how many shares will we receive. Point #2, sir, dividend as you've given INR 2 shares, INR 3 dividend. That is a very excellent, very handsome dividend which were you have given Sir, I would like to know -- I'm using your products and everything I'm using sir, but very excellent product of -- product sir. And no complaint regarding product. If you can arrange a factory visit, many years have past you have not arranged a visit. Sir next year, I request you about a physical meet that we can meet you. And thank you very much. Nothing more to add. I end my speech. Thank you very much, all the Board and Director, my fellow shareholders. My name is Yousuf Rangwala speaking from Mumbai. [Foreign Language] Thank you very much sir.

Hemant Nerurkar

executive
#78

[Foreign Language] Can now I request Mr. Narendra Jhaveri, please?

Unknown Shareholder

shareholder
#79

Hello, are you able to hear?

Hemant Nerurkar

executive
#80

[Foreign Language]

Unknown Shareholder

shareholder
#81

Sir, I received your annual report, annual report is excellent. There is no doubt about it. But the physical copy of annual report is just reached and dispatched to us 3 or 4 days before the AGM. Is it the right thing? The question is the 21 days advanced notice provision has been deleted from the company law, we would like to know why such a discriminatory statement between the e-shareholder and physical shareholder. This is not the proper sir. Sir coming next to the holding of the AGM through the video conference. Sir, originally, NCS permitted the holding of the AGM through the VC or OEM means as a temporary or short-term solution to tide over the COVID phenomenon. Now the COVID has gone, but by the Ministry of Company Affairs want to perpetuate COVID. See it's a self interest -- conflict of self interest is arising. People wanted physical meeting, management wanted to avoid the shareholders. It's the or the lie? Sir, COVID has gone by, why you want to perpetuate, why Ministry of Corporate Affairs want to perpetuate this COVID through indirect means. This COVID -- VC meeting is 1-to-1 meeting. It's not a general meeting. What is meaning by the Annual General Meeting take the word general. It is not general meeting. It's a 1-to-1 meeting sir. Sense of the house cannot be got through these 1-to-1 meetings. Now there are 200 or 300 were to people attending the ensuing. Now only 10 to 20 people are able to participate and that too, only speakers, how many independent listeners are there? Will you please enlighten to us next time or this time, independent listener. It's a -- this video meeting is like a medicine. One can't leave on the medicine all the life. One has to take with the [indiscernible]. You can't deny the person of [indiscernible] and live only on video concern. So now coming to the court also rejected the video conference. All political parties are also going to physical, school, church, train, everything is going on. Where is a video? Where is the COVID? So please return to physical meetings next year, sir. Sir, coming to the committee. Sir, normally SEBI has suggested 3 committees, Account, Audit, and Nomination Committee. You have 11 committee, this 11 committee is a permanent feature or it's a temporary feature? Some of the meeting -- investment committee, debenture committee, will it remain forever? Now the question of the share out is this, in this 11 committee is a terrible financial burden on the shareholder on the company. Because of that, the earning per share has come down from INR 945 to INR 750. Dividend has remained stagnant. Sir, we would like to know, this will be a permanent feature of 11 committee member -- this 11 committee in remaining, now this occupying the role of the Managing Director and Chief Executive Officers. Sir, you see on the notice convening the meeting of the 14 by -- while recommending the nomination of the -- appointment of the director, Mr. Ghosh, you stated his precious expertise. His rich experience will be beneficial to the company in general management skill and global experience will be immense benefit to the company. So this committee become fifth wheel. Is it not true that only committee member have the expertise and requisite knowledge? Is it wrong to assume that Mr. Ghosh does not have an ability and skill to cope up with the situation that may arises. Why this committee be down on the company, this is too much sir. By paying non-mandatory committee shareholders are -- left nothing for the shareholders sir. The question is this. Sir, coming to the -- your investment and borrowing. Sir investment and borrowing does not make a sense. Sir 1 minute, I can come to the Page 274 and 275 of the physical report. So nearly INR-530-plus-amount-crores invested in a mutual fund and more than that amount is borrowed. Sir investment in mutual fund, tell me how much yield are getting. Can you enlighten us, this mutual fund will be a permanent feature, or it will be wipeout next year. When we are borrowing money outside why you have investment in mutual fund. Mutual fund investment are fluctuating -- yield is fluctuating. It's not a -- they are not manufacturing activity. Their income is derived from the other sources. And that is also not fixed and certain sir. So discontinued investment or reduce the investment in mutual fund in short time sir. Sir now coming to the dispatch of annual -- dispatch of the physical copy of the dividend advice. Sir in the COVID, unfortunately, the dispatch of this dividend advice has been discontinued. You know sir, dividend advice considered a positive important proof -- legal proof for the shareholders. Now if we don't have any legal proof of the holding shares in the Crompton Greaves where we have to go, where my children will go. It is good investment apart from that, it disclosed the number of share I'm holding. It is essential for the filing of the Form 15. It is good for the income tax purpose, for various purpose officially colorful dividend advise is necessary. When you are printing 125 pages for integrated report for enlightening the shareholders with various photos there are now more than 30 full pages photos are there. So what harm is there? How you cannot cope up with the problem of the -- dispatching the physical copy of the dividend advice. I request you, secretary and managing director also, to see, that all the shareholders receive the dividend advice this year also, it may be after 2 months and it's all right sir. Sir regarding Butterfly, we would like to know how much investment this Crompton Greaves has invested in the Butterfly. Sir , how much turnover you have achieved and how many new products you were able to develop during the year sir. We would like to know. Sir, can you tell us positively that next year, you will return with the INR 5 dividend. Thank you sir. Wish you best of luck.

Hemant Nerurkar

executive
#82

[Foreign Language] I'll now request Mr. Promeet Ghosh to answer all the questions. He should combine whatever are the common questions. Over to you, Promeet. Thank you.

Promeet Ghosh

executive
#83

Thank you, Chairman. And firstly, thank you all shareholders for all your kind wishes. And you are very warm welcome to me. I'll try and answer various questions that have been raised. Please bear with me as we go through them 1 by 1 and combining the various questions that have come up while we got -- while we address what everyone's raised. There have been questions about what the road map of the company is, what the strategy of the company is going to be going forward and how we expect to be in dealing with emerging competition. The fundamental pillars of the strategy of the company are to accelerate the growth of the company while preserving healthy margins, and we believe this is something that will deliver strong total shareholder return. The strategy focuses on an enabled and empowered organization, innovation-led meeting of consumer needs enhancing our brand, expanding our product portfolio, supply chain excellence and strengthening our human resources. By implementing this strategy, we aim to grow our business and provide our consumers with the best possible products and services. And we believe this will lead to continued EPS expansion over a period of time, resulting in shareholder value creation. There's been a question about research and development and how many people are employed there. Last year, the company spent INR 77.72 crores on research and development. This includes about INR 48 crores of CapEx and balance about INR 29 crores in operating expenses. Currently, our research and development facility, which is located at Vikhroli employs about 160 people. The details of our R&D are provided on the Page 317 and note 28 of the stand-alone financial accounts. Coming to a few more questions that have been asked. Some questions have been asked about our market share, who our competitors are, and I'll try and address them insofar as our fans market share is concerned, which is one of the major areas that we have products in. Our current market share is approximately about 28%. All our fans now meet the new BE -- BEE norms that the government has introduced. Insofar as pumps is concerned, there are no BEE norms currently. But having said that, our market share in pumps and I'm going to separate the market share between residential pumps and agri pumps because we operate into separate segments is, in residential pumps, it's about 30% in agricultural pumps, it's about 6%. Our competitors in pumps are companies like KBL, KBS -- KSB, Varuna and Aqua. In fans, of course, all of you well know. Our competitors are Bajaj, Usha, Orient, Havells and more recently, a company like Atomberg. There's a question about Chinese competition. Chinese competition in our core products of pumps and fans is currently quite moderate. Insofar as our market share in kitchen appliances is concerned. As you are aware, now we have further expanded our presence in kitchen appliances with the acquisition of Butterfly and our market share in LPG gas stoves, in which Butterfly is a major player is about 15%. Insofar as cookers is concerned, it's about 5%. And so -- and both Butterfly and Crompton both make mixies, our market share combined in that segment is about 10%. So you know we've spent about INR 2,000 crores in purchase of Butterfly last year. And that, of course, part of that was financed through borrowings. Our current shareholding in Butterfly is 75%. Since the question came up about -- while I'm on Butterfly, there's a question here about where we were going with Butterfly when that was going to be merged. As many of you are well aware, we have integrated -- we have started the process of legally integrating Butterfly with Crompton. So we expect that at the end of this financial year, currently, that's the time line we have and we expect -- depends, of course, on courts, but roughly at the end of this financial year, Butterfly will become the Butterfly, if all approvals are obtained, will become a legal part of Crompton. Separately, we have already started the process of operational integration between Butterfly and Crompton. And yes, we do expect that this will further strengthen our Kitchen Appliances business. Butterfly, again, you must be well aware, is not only a leading kitchen brand, but is one of the leading brands in that segment, particularly in South India. We expect with the benefit of the merger that Butterfly products will also be sold in other regions, namely initially in the north and later in the west. And similarly, we will be using some of the strengths that Butterfly has in selling Crompton products into the Southern kitchen market. Now quickly coming to what is, I think, a popular question about whether we should have a virtual meeting or whether we should have a physical meeting. As you can tell, there are differing views amongst the shareholders. Some of them would prefer a virtual meeting and some of them would prefer an online meeting -- a physical meeting. As we come close on next year, we will evaluate which one to go with. But as you are aware, there are benefits to both. Virtual meetings have the benefit of being easier to, of course, organize and time saving, but more importantly, enabling a larger breadth of shareholders from across the country to be able to participate in these proceedings, which they would otherwise miss out on. But -- and whatever cost savings that accrue from this exercise from not having a physical meeting, obviously, go back to shareholders, not to individual shareholders particularly, I think there was a question about whether they can go back to individual shareholders who ask questions. But definitely, the benefits of areas of organization and most particularly cost savings that accrue go back to all the shareholders and help improving their margins. Insofar as particular questions about margins was concerned, I think there was some questions about those, let me quickly address that. there's -- margins have -- margins have somewhat noted come down at the net level. And this is reflective of factors that are pretty much affecting everyone in the segment in the industry, most particularly inflation. As many of you are aware, inflation has -- inflation in commodities has been a significant factor in pushing up costs for all players in the industry, and we are not separate from that. Having said that, there is an additional factor that is impacting net margins for us. And that is, as we said, the interest costs that have accrued to the company on account of its purchase of Butterfly, -- we think Butterfly is a very important strategic investment that the company is making particularly as it looks to expand its presence, which is currently in areas like home electricals and in pumps and in lighting into kitchen appliances. And we do believe that, that investment will pay off well for the company going forward. And therefore, the higher interest cost was well worth making. It's not really comparable. The mutual fund investments where we on a tactical basis, park funds that we may be generating from time to time in our surplus funds and the debt that we were taking, but I can tell you that over the period of next what, about 18 months, next 18 months, all of the debt that has been taken for Butterfly will be fully paid off. And for that, we will be dipping into the cash generation that we make annually. So we are -- so we will, over a period of time, go back to being a low-debt company, which has increased as a consequence of our -- the debt level has increased as a consequence of our acquisition. I think I would have addressed almost every question that came up, and there was some questions about our CSR policy. And insofar as our CSR policy is concerned, we have some very clear programs that we cater to and that is water conservation, children's education and so on and so forth, you must -- you'll be able to find the details of that. in the annual report. One last point that was just addressed, question was asked about the promoter holding in the company. We are one of the unique companies in India, which does not have a promoter. And we're very proud of that and that I think -- so that is reflected in the shareholder pattern disclosure that we make in the stock exchanges. As you would be aware Temasek and Advent were at 1 point in time, both were promoters and PACs over a period of time, they've reduced their share holding and now ceased to be promoters. I suspect I've addressed most of the questions, Mr. Chairman.

Hemant Nerurkar

executive
#84

Thank you. Thank you, Mr. Ghosh. And most of the questions have been answered. In case any queries or anything are not answered, please send a mail to your favorite Company Secretary, and she will ensure that they are answered. Thank you. With those -- these words, I want to thank all the shareholders for taking the initiative to join this Annual General Meeting through video conferencing mode. I want to thank all our directors who participated in this meeting. I now authorize Mr. Rashmi Khandelwal, Company Secretary, to conduct the voting process and conclude the meeting. The e-voting process will remain open for the next 15 minutes to enable those shareholders to cast their vote, who have not cast their vote to remote e-voting. The remote e-voting results will be declared on or before 24th July 2023, and the same would be uploaded on the website of the stock exchanges, NSDL website and also on the company's website. With your consent, I and all other Board members would like to leave the meeting. I wish all the shareholders and their families healthy and safe future. Can I request Rashmi to conclude the meeting, please. Thank you.

Rashmi Khandelwal

executive
#85

Thank you, sir. I would like to thank all the shareholders, our Chairman, our Director; and my colleagues for your overwhelming support and participation in the meeting through video conferencing. And making this event a successful one. My best wishes to you and your families, stay safe. Thank you very much, and have a good day.

Hemant Nerurkar

executive
#86

Thank you.

Promeet Ghosh

executive
#87

Thank you.

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