Cullen/Frost Bankers, Inc. (CFR) Earnings Call Transcript & Summary

July 30, 2026

New York Stock Exchange US Financials Banks earnings

Earnings Call Speaker Segments

A.B. Mendez

executive
#1

Thank you, Sherry. Phil Green, our Chairman and CEO, together with Dan Geddes, our Group Executive Vice President and CFO, will lead this afternoon's conference call. Before handing things over to Phil and Dan, I should briefly cover the safe harbor provisions. Certain remarks we make today will count as forward-looking statements under the Private Securities Litigation Reform Act of 1995 as amended. It is our intention that such statements fall within the safe harbor protections for forward-looking statements set out in the Private Securities Litigation Reform Act of 1995 as amended. For more details regarding the risk factors tied to these forward-looking statements, please refer to the last page of text in this morning's earnings release. Should you need one, a copy of the release can be found on our website, or you may obtain it by contacting the investor relations department at 210 220 5234. Also, please note that we are webcasting this call, and a replay of the webcast will be posted on our investor relations website at investor.frostbank.com. I'll now hand the call over to Phil.

Phil Green

executive
#2

A.B., thank you. Good afternoon, all, and I appreciate you being here. During this call, we'll go over Cullen/Frost's results for the second quarter of 2026, and Dan Geddes, our Chief Financial Officer, will offer further remarks and guidance ahead of your questions. Cullen/Frost posted earnings of $170.4 million in that quarter, which is 9.7% higher than the $155.3 million we earned during the same period a year earlier. Earnings per share came to $2.70 for the quarter, up 13% versus $2.39 in last year's second quarter. Return on average assets for the quarter was 1.3%, while return on average common equity was 15.41%. For comparison, those figures stood at 1.22% and 15.64% in the second quarter of the prior year. In Q2, our average deposit balances came in at $42.6 billion, which is up compared with $41.8 billion during the same period a year ago. Average loans for the second quarter rose to $22.6 billion, climbing from $21.1 billion in Q2 of last year. Frost Consumer Bank remains a standout, leading the industry when it comes to customer experience as well as organic growth, and this is happening even as more new competitors enter the Texas markets. On a year-over-year basis, growth in consumer checking account households sped up, going from 5.3% as reported a year ago to 5.7% in this quarter, and that was fueled by our strongest quarter for customer growth since Q2 of 2023. We think this remains among the best organic growth in the industry — if not the very best. Alongside that substantial gain in customers, we're seeing sizable lifts in non-interest income as well. On a year-over-year basis, non-interest income for each consumer has reached $2.89, which marks an 11% rise compared with the prior year; since we kicked off our expansion in late 2018, our organic growth has shown striking steadiness. The past seven and a half years of growing organically have made a deep impact. Throughout that expansion, the number of consumer checking accounts has risen 47%. Put differently, one out of every three of our customers has joined Frost since the expansion got underway; these figures offer more proof that, as I've noted previously, the organic growth approach we follow is both built to last and able to scale. We're likewise seeing steady, above average gains in organic growth when it comes to consumer lending. At the close of the quarter, consumer loans stood above $4.5 billion in outstanding balances. That marks a $751 million increase compared with the same period a year earlier, equal to a 20% annual growth rate. Mortgage lending served as the main driver of that expansion, posting $533 million in year-over-year growth, while second lien home equity products contributed another $198 million. Turning to consumer deposits, the first quarter saw a 0.7% decline, largely a result of seasonal patterns. Impressive growth is also evident in our commercial line of business. To illustrate, our 90-day weighted loan pipeline rose 11% versus the first quarter, reaching $2.17 billion — the highest level ever recorded in our history. The mix is well balanced, with roughly half consisting of C&I and the other half CRE. Roughly 62% of what's in our pipeline comes from customer deals, while prospect deals make up 38%. If we turn to new loan commitments that were booked, Q2 came in 23% higher than Q1, which made it the second strongest quarter in two years. As for core commitments that got booked, remember that we define core relationships as those under $10 million, and during Q2 they accounted for 58% of the dollar volume of our commitments. Growth was solid in every segment compared with the prior quarter. C&I was up 15%, CRE was up 33%, energy was up 47%, and personal was up 13%. Let's now turn to new relationships. They fell 1% from the first quarter, and that made it the fifth quarter in a row above 1,000. When it comes to commercial relationships, expansion continues to be a big factor. In Houston, it accounted for 33% of new relationships; in Dallas, 39%; and in Austin, 24%. Across all markets, expansion made up 22% of commercial relationships for the quarter. Market disruption is still working in our favor. New relationships stemming from that source are up 65% so far this year compared with the same period last year. Our overall credit quality remains solid by historical standards. As of the end of the second quarter, total criticized problem loans — those we risk grade 10 or worse — stood at $917 million, down from $989 million in the prior quarter and $989 million a year earlier. During the quarter, we saw a decrease, and that was driven by several resolutions that worked out well but had originally been anticipated in earlier periods. When the second quarter ended, non-performing assets stood at $114 million. That compares with $73 million the quarter before and $64 million during the same period last year, so it was up. At quarter-end, non-performing assets represented 49 basis points of period loans and 21 basis points of total assets. In the previous quarter, those figures were 33 and 14 basis points. The increase in non-performers largely reflects one $54 million multi-family commercial real estate loan. That loan is going through a property sale, and we expect it to be resolved in either the third or the fourth quarter. A $20 million reduction on a non-performing loan that came to light in the fourth quarter of 2025 helped counterbalance that. In the second quarter, net charge-offs totaled $9.5 million, compared with $5.7 million the quarter before and $11.1 million during the same period last year. Measured against average loans, annualized net charge-offs for the second quarter came to 17 basis points, up from 11 basis points in the preceding quarter but below the 21 basis points recorded a year earlier. Alongside the gains we've made in commercial and consumer business lines, our efforts to grow the wealth management and insurance brokerage businesses are another source of encouragement. I'll close by thanking our incredible staff for these outstanding results that we're delivering and acknowledging that they are the ones who make it all happen; with that, I'll hand it over to Dan for some further insights.

Dan Geddes

executive
#3

Phil, appreciate that. I want to start by talking about the way our branch expansion is progressing. As a reminder, the results we're reporting now reflect 11 additional branches we've launched in markets outside of the previously announced additions in Houston, Dallas, and Austin. During the second quarter, this expansion contributed $0.16, which equals 5.8% of EPS accretion, and on a year-to-date basis it added $0.30, or 5.9% of EPS accretion. We continue to feel good about the volume levels we've been able to bring in. On a year-over-year basis, average loans climbed 38%, representing 13.4% of total loans compared with 10.5% the prior year, and that represented 53% of the growth. At the same time, deposits were up 20% on average, representing 8.7% of deposits versus 7.4% during the comparable period a year earlier, and this drove 72% of the growth. Loans at the expansion branches have now hit $3 billion, while deposits there total $3.7 billion, and those branches have added over 100,000 new households. Since the previous call, five new locations have opened: one apiece in the Austin, Dallas, and San Antonio regions, plus two in the Fort Worth region. Currently, we intend to launch five additional branches during the remainder of 2026. Turning now to the company's financial results for the second quarter. For the quarter, our net interest margin percentage was 3.75%. That's a 1 basis point increase over the 3.74% figure we reported in the prior quarter. The margin benefited as earning assets shifted in volume away from lower yielding balances held at the Fed and toward loans as well as investment securities. Partially offsetting those gains were increased volumes of interest-bearing deposits along with a higher overall cost of deposits. Now, on our investment portfolio: during the second quarter, the total investment portfolio averaged $20.6 billion, an increase of $796 million versus the prior quarter. During the quarter, we acquired $2.2 billion in investments. That breaks down as $1.95 billion in agency MBS at a 5.32% yield, plus $259 million in municipals yielding 5.57% on a tax-equivalent basis. On the maturity side, we had $375 million of treasuries come due at a 3.35% average yield, $211 million of municipals with a 5.46% average tax-equivalent yield, and $427 million in agency MBS paydowns. Our available for sale portfolio finished the quarter with a net unrealized loss of $1.15 billion, compared to $1.04 billion at the close of the prior quarter. For the total investment portfolio, the taxable equivalent yield came in at 3.96%, an increase of 11 basis points quarter over quarter. During the quarter, the taxable portfolio's average balance came to $13.6 billion, which is $840 million higher than what we saw in the previous quarter, and its yield reached 3.51%, marking a 12 basis point increase over the 3.39% recorded last quarter. Turning to our tax-exempt municipal portfolio, the average was $7.1 billion, unchanged from the earlier quarter, while its taxable equivalent yield came in at 4.87%, which is 14 basis points above the prior quarter's figure. As of the second quarter's end, pre-refunded or PSF insured bonds made up approximately 68% of the municipal portfolio. When the second quarter concluded, duration for our investment portfolio was 4.9 years, whereas it had been 5.2 years at the finish of the first quarter. Turning to where our funding comes from, measured against the prior quarter, average total deposits came to $42.6 billion, which represents a $394 million increase over the preceding quarter. Roughly 80% of that gain came from interest bearing deposits, while about 20% came from non-interest bearing ones. Phil brought up the seasonal pattern consumer deposits show in the second quarter. I'd like to add a bit more detail about how commercial deposits behaved as the second quarter wrapped up, and how deposits overall are shaping up so far in July. For the month of June, average commercial deposits rose roughly $770 million, or 3.6%, versus the March average, with growth spread evenly across checking accounts, money market accounts, and CDs. In July so far, deposits are continuing to show firming trends, with average July deposits rising 3.9% on an annualized basis. Interest bearing deposit costs came to 1.61% during the second quarter, which is 6 basis points above the 1.55% recorded in the first quarter. Customer repos averaged $4.4 billion in the second quarter, an increase of $219 million relative to the first quarter. Customer repo costs for the quarter were 2.65%, 5 basis points lower than in the first quarter. Moving to non-interest income and expense, I want to flag a few seasonal factors affecting the linked quarter results. On the non-interest income side, insurance commissions and fees declined by $7.9 million. Keep in mind that the first quarter is a < > beginning in May, along with more headcount tied to branch expansion. Benefits expense fell $9.5 million, driven by lower payroll taxes and 401K costs — a typical pattern, since the first quarter usually runs higher because annual incentive payments are made then. As for our guidance for full year 2026, the outlook we currently have assumes one 25 basis point increase in the Fed funds rate during the third quarter. We anticipate net interest income growth across the full year landing between 4.75% and 5.25%. That represents both a raise and a tightening of our earlier guidance range of 3.5%-5%. Regarding net interest margin, we anticipate an increase of about 10 to 13 basis points compared with our full year 2025 net interest margin of 3.66%; that range is tighter than the 10 to 15 basis points of improvement we mentioned last quarter. For full year average loan growth, we expect a figure between 7% and 8%, exceeding our earlier guidance of 6%-7%. When it comes to deposits, we're projecting full year average growth of between 2% and 3%, unchanged from what we guided previously. Based on current projections, non-interest income growth should hit 8.5%-8.5%, above the 4%-5% range we had guided earlier. As for non-interest expense, we expect year-over-year growth of between 4.5% and 5%, lower than the 5%-6% we guided before. Regarding net charge-offs, our projection for the complete 2026 fiscal year falls within a range of 15 to 20 basis points relative to average loans. When it comes to our effective tax rate for all of 2026, we anticipate it will be somewhere between 15.5% and 16%, and that represents a reduction of the upper bound from the 16.5% figure we cited during the prior quarter. Turning to share buybacks, I want to mention that during Q2, we utilized $90 million from our authorized $300 million repurchase program, buying around 655,000 shares; with that said, I'll now return the floor to Phil for the Q&A session.

Phil Green

executive
#4

Thanks, Dan. Okay, we'll open it up for questions now.

Dave Rochester

analyst
#5

Hey, good afternoon, guys.

Dan Geddes

executive
#6

Good afternoon, Dave.

Dave Rochester

analyst
#7

I'd like to begin with the NII outlook and that upward revision. I was wondering how much came from incorporating the additional rate increase, which I believe you mentioned lands in Q3. Which month does that fall in?

Dan Geddes

executive
#8

September.

Dave Rochester

analyst
#9

All right.

Dan Geddes

executive
#10

That's only a single quarter's effect, so likely not— Dan Geddes: Correct.

Dave Rochester

analyst
#11

Would that really move the total that much?

Dan Geddes

executive
#12

The total wouldn't be affected, though our usual guidance has been roughly 2 million dollars each month, and nothing has changed there. What you're seeing is the effect from the prior quarter.

Dave Rochester

analyst
#13

Alright. So, regarding the competitive landscape, we've been hearing from a few Texas banks that things are getting pretty intense for bigger loans, and it seems like part of that pressure comes from banks newly entering the market. Based on the pipelines you mentioned before, it doesn't sound like this is a major problem for you, but are you noticing any increase in that pressure? Also, if you could touch on the deposit side regarding that, that would be helpful.

Phil Green

executive
#14

I'd say on the lending side, we are noticing more competition; it mostly centers on structure. When we do lose deals, the majority of the time it's about structure. We do compete on price. We've committed to doing that, especially for solid relationships and promising prospects out there. It's necessary. You need to understand what the market rate is, and you need to price at that level. That's what we're doing. I was reviewing some C&I figures, and we aren't losing much on price this past quarter. I felt good about our team figuring out the clearing price and managing to close deals based on that. Where I've noticed more deals we didn't win — and you're correct, we are winning — but when we do lose, it's mostly CRE, and that involves some price, but largely structure. It feels like the market keeps racing to the bottom on certain structures. You have to be very cautious and ensure you're working with the right clients. Depending on what you want to achieve, in some situations, since you always do that, and for the highest quality clients, you'll do your best on structuring terms. As you mentioned, again, we are succeeding. From talking to our team, it's clear there's more competition when it comes to loans, and I'll let Dan discuss deposits.

Dan Geddes

executive
#15

To my mind, competition is showing up most in the deposit space. Usually this involves big-balance opportunities, where you'll find some truly aggressive pricing on either CDs or money markets. A few of these carry, I suppose, a sense of urgency. Unless you act during a set window, that rate disappears; that's simply not how we treat our customers or our opportunities. We aim to be transparent, and once a rate is out there, barring a market shift, we stand by it. That, I'd say, is where a great deal of the rivalry sits, and you noticed something of a rise in what our deposits cost us. Part of it is merely the organic move, I'd argue, given the market signaling that rates are likely heading higher. You're likely also witnessing some pure yield-seeking behavior. That's something we've observed. In other cases, it comes down to our choice not to shed business; on deposit pricing we make that call at times; we are staying competitive.

Dave Rochester

analyst
#16

All right. Perhaps a broad question regarding the changes to guidance. Net interest income improved, your fee outlook improved, your expense outlook improved, so I suppose I'm attempting to understand what happened on the expense side. Was it simply the stronger outcome this quarter, which provides a lower starting point for the back half? What enabled you to adjust that expense guidance downward while revenue expectations are rising?

Dan Geddes

executive
#17

A portion of it is purely the second quarter's performance, and at this point we have half a year rather than only a quarter to examine. With additional information available, we can gain clearer visibility into how we anticipate performing across the entire year; beyond that, we're simply noticing hiring possibilities in the market. Should those materialize, we could land at the upper end if more chances arise to bring on bankers who have been displaced. Broadly speaking, it comes down to having greater visibility and the sense that, through the first six months, our expense growth was 4.5%, 4.6%, and we believe that during the back half, we'll see our typical seasonal rise in fourth quarter expenses for salaries and wages, which tends to happen when we grant our stock awards. Certain of those, by design, vest right away, so you'll probably observe the fourth quarter behaving as it usually does. On the whole, we feel everyone here has performed exceptionally well at controlling expense growth. In many respects, as I've noted on earlier calls, it's simply a larger base when it comes to expansion growth. When you're adding 10 to 15 branches against 130 branches initially, that produces a bigger percentage than adding 13 to 15 branches against 210 branches. Part of this is merely the scale we've achieved, which gives us greater confidence about the growth rate.

Dave Rochester

analyst
#18

Thanks. I might squeeze in a final question about the securities purchases. $2.2 billion this quarter. You mentioned speeding that up to counter some of the deposit cost pressures. What are you aiming for in purchases during the back half? And with any runoff you expect, what sort of net growth do you anticipate for securities in the back half? Thanks.

Dan Geddes

executive
#19

Sure. Our plan is to raise this by roughly $750 million, along with that pull forward we completed last quarter to protect the NIM. Looking at our investments for the back half, we have approximately $1 billion more to spend during the year's second half. Those will probably be divided roughly half and half between agencies and municipals, with the tilt likely a little more toward municipal purchases. Should the market present us with an opportunity, we reserve the right to shift that to either direction. That's roughly where our purchase plan stands. Did I address all the components of your question?

Dave Rochester

analyst
#20

All right, that sounds positive. Thanks a lot. We appreciate your time in addressing every question.

Jared Shaw

analyst
#21

Hello there, good afternoon.

Dan Geddes

executive
#22

Hey there, Jared.

Jared Shaw

analyst
#23

Turning to deposits — with rates probably heading higher, what should we expect on beta, given the mix changes you've seen across the past several quarters, and considering how market expansion plays into that?

Dan Geddes

executive
#24

Sure. At this moment, our interest-bearing deposits carry a 46% beta, and we anticipate a modest decline, I'd say, into the low 40% range for the remainder of the year. That reflects expected competitive pressures along with the adjustments to our money market rates for the tiers I brought up last quarter, roughly the 100 to 250 and the 250 to million tiers on the consumer side. With those adjustments and the competitive landscape as it is, that's where we'd look for the beta to drift.

Jared Shaw

analyst
#25

Alright, then, thank you. Regarding the repurchase program, with the amount going up this quarter, should we view that as a solid run rate to assume for the remainder of the year, or did some opportunistic factor play into the buyback during 2Q?

Dan Geddes

executive
#26

A portion of it was, I'd say, opportunistic — as we said, the intention on our end was to keep the buyback steady, hold part of it back for chances like this, and keep a third piece as dry powder earmarked for what I'd describe as a macro event, a moment when the market simply drops and you'd want reserves on hand. What I'd tell you is that under our plan, one-third of that piece would sort of be active, while the remaining two-thirds would hinge on the nature of the opportunity.

Jared Shaw

analyst
#27

All right, thank you. And then just one last thing from my side: regarding the shift in NPLs, and you mentioned multifamily specifically — was there any particular reserve or charge-off recorded during the quarter tied to that? Or, should it get worked out later in the year, might there be something that comes through?

Dan Geddes

executive
#28

Go ahead.

Phil Green

executive
#29

I was just going to mention — I figured there might be a question about this — let's discuss the non-performer picture as a whole. What's driving the rise in non-performers is essentially a net effect: one existing non-performer got paid down, and then a new one was added. The payoff on the existing one had to do with that shared national credit beverage distribution business we discussed back in January. At that time, we noted we'd set aside a specific reserve of $10 million against it. With what's happened recently, only three will be needed. That true-up happens this month, and that was the pay down. The fresh non-performer is a $55 million multifamily credit, like I said. It's located in the Austin region. The owners are working on a sale; among the few loans left from the 2022 vintage, this is one, and it was underwritten when rates and costs were far, far lower. For a while now, private credit has been taking out those loans. Here, there's a third-party equity partner who won't put in more to do what's required to get that done, and that's what forces the sale. Without getting into too much detail, in cases like this, one party may hesitate to fund the expenses for another party's benefit, leaving the project stuck until a sale comes along that resolves those problems. As I said, I believe there should be little, if any, impact on the bank. Before that sale happens, in this case, we think it has to be classified as a non-performer, and that's what we've done. I can't remember whether we hold a specific reserve against it. If we do, it's quite small, but there is a guarantor on it. We expect it to be taken. Have a small reserve against it.

Dan Geddes

executive
#30

We do, about a million and a half.

Phil Green

executive
#31

One and a half million. Right. Quite modest. Whether we'll end up requiring it is still up in the air.

Jared Shaw

analyst
#32

Thank you.

Phil Green

executive
#33

You bet.

Casey Haire

analyst
#34

Great. Thanks. I'd like to revisit the NII guidance. Essentially, you're indicating that beta turns negative as we move through the year. There's some modest NIM expansion. My assumption is that this comes from fixed-rate assets repricing and loan yields recovering, which would counterbalance pressure from deposits. Could you provide a bit more detail on that, and what are new money loan yields at present compared with that 617, and perhaps spot loan yields as of June 30? Thank you.

Dan Geddes

executive
#35

Yeah. Much of this is simply fixed-rate repricing, whether for fixed-rate loans or within our investment portfolio. For our fixed-rate loans, what we expect during the back half is slightly above $500 million. The gap between what's maturing and what we can put in its place should probably land above 120 to 125. As for what we plan to invest during the rest of the year, we expect to recover about $1.5 billion, in the neighborhood of 360 to 365, roughly speaking. We definitely can do this — yields look to be around 525 to 540, in my view. So on the piece coming back to us, let's say that's an improvement of 170 to 180. Given where our loan yields actually sit, I'd say the answer hinges on the mix. Looking ahead, my expectation is that we keep expanding, though it really hinges on which areas pick up steam during the second half. On commercial real estate, we're spotting some chances, and typically those come with returns above our overall average. Meanwhile, the mortgage side is growing, and yields there tend to run somewhat below our typical average — we're deliberately choosing to build up that book. We view it as a strategic move. If I can digress briefly on mortgages: based on the figures we have right now, 45% of the customers our mortgage loans bring in are new to the bank. Through this quarter, out of that 45%, we managed to convert 35% by opening either a checking account or some other type of account for them. Those accounts carry average balances of roughly $22,500, a figure that outpaces our typical consumer deposit average. To my mind, it's proven to be quite a powerful tool for bringing in customers. And one additional point worth noting regarding the source of the NII: a $250 million treasury position comes due in August, and it's currently earning below 1%. Once that reprices, we'll see a lift in the fourth quarter.

Casey Haire

analyst
#36

Yep. Understood. All right. Only a single follow-up here, and it's a broad-picture thing regarding the Texas market. Not only from you but from everybody we keep hearing that it's clearly extremely competitive, with a few new players arriving. I just wanted to tap into — you folks have been doing this for ages. What's your expectation for how this unfolds? Is this simply the fresh reality? Should we expect it to continue for several years, or given what you've been through, what's your expectation for how this unfolds?

Phil Green

executive
#37

Oh, that's a great question. This is something we've witnessed many times, and my belief is it will settle down after likely 2 years. The reason is that a number of these transactions getting done, which are quite lightly structured, you won't have any way of knowing whether it's a solid loan or a troubled loan until another 2 years pass. Should conditions get softer, they'll encounter some items they wish they hadn't pursued, and that will shift how they view what they'll pursue down the road. That's something we witness frequently. We witness folks who come in extremely aggressive, and then conditions shift somewhat, and they're gone. That's among the things that I believe is widely recognized about our firm, which is that we never leave the field. What I say is that we stay in the fairway. We might drift toward the left fairway a bit, perhaps toward the right, yet we stay in the fairway and we're simple to locate, correct? We're going to remain in the marketplace. My sense is it takes 2 years for a number of these aggressive moves to make their way through the system. Folks attempt to purchase market share, correct? They attempt to enter a market; they're aggressive. They aren't insane. It's a fairly typical playbook. I'm doing that in mortgage, correct? We're being extremely price competitive there since we want to be a part of the market that must be accountable; for others, we're being accountable, so we're being extremely successful. Will we always witness that same degree of aggressive pricing? No, we won't; we're approaching a billion dollars there. Our pricing will get tighter. I'm doing that, and that's roughly my perspective regarding it. I've been in that market for 2 years now; that's approximately what I'd anticipate seeing.

Casey Haire

analyst
#38

Great. Thank you.

Phil Green

executive
#39

You bet.

Catherine Mealor

analyst
#40

Thank you. I had one more thing about the loan yield conversation. Over the course of the quarter, did movements in SOFR affect loan yields in a way that could give loan yield a lift as we head into Q3? At several other competitors with large floating rate portfolios, we noticed that, and I was wondering whether it had any effect on you too.

Dan Geddes

executive
#41

The SOFR index being, I believe, roughly 3 basis points higher last quarter versus this quarter had an impact of approximately 1 basis point. Our loan yield felt about a basis point of that. When we examined loan yields, much of it was simply — it isn't a single factor, it's multiple. A portion of it is purely mix, which is what wound up rising. We made the decision to refinance certain commercial real estate and move them to longer terms. As part of that, we did reduce the yield, since by then the construction risk and the lease-up risk were gone. The options were whether we wanted to retain those loans or have them refinanced into the permanent market. This commercial mortgage program has expanded, and it's roughly $700 million. It's for our sort of preferred developers with whom we've had a lengthy relationship and on properties we consider, I'll say legacy properties, that carry very low leverage and have high debt coverage ratios, which we feel very comfortable extending longer terms on than what we'd normally do as merely a construction lender and then having a permanent lender sort of take us out.

Catherine Mealor

analyst
#42

All right, that's quite useful. I just have one broad question regarding the outlook. You've raised the revenue guidance for seasonal NII and also lowered expenses. It seems like we're entering this favorable operating period that we've been anticipating as we get toward the later part of your branch expansion plan. I'm wondering, when you look ahead to 2027, without providing specific guidance for 2027, would you expect that trend to keep going?

Dan Geddes

executive
#43

I believe we're at roughly 140 basis points of positive operating leverage this quarter, and I think that holds even on a year-to-date basis. That's a meaningful moment, and we acknowledge it. Looking at 2027, again, without giving guidance, what I'd say is that given the tailwinds we have from loan growth and from these overall — I'd call them growth in funding sources and deposit growth — combined with what I mentioned about our ability now to have a higher base of expense to grow out, I feel good about 2027 being a year in which we can sustain positive operating leverage.

Catherine Mealor

analyst
#44

I appreciate it.

Peter Winter

analyst
#45

I'm grateful. Hello in the afternoon.

Dan Geddes

executive
#46

Hey there, Peter.

Peter Winter

analyst
#47

My question is regarding the margin. It's basically sitting at a 15-year peak. With the revised guidance, you clearly still anticipate a bit of margin growth during the back half of the year. Could it go even higher in the coming year, or are we nearing a ceiling on the margin?

Dan Geddes

executive
#48

My expectation is that the third quarter will be fairly flat. As I noted, we have treasury securities maturing worth $250 million yielding under 1%; that provides a boost in the fourth quarter, and our NIM ought to improve then. I continue to believe there's room — naturally this hinges on the rate environment — but assuming an upward-sloping yield curve and rates that either involve a single hike, or unless interest rates decline very sharply and rapidly, there's potential for the net interest margin to expand into 2027, driven largely by fixed-rate maturities repricing.

Peter Winter

analyst
#49

Understood. Regarding the fee income outlook, that revised figure points to a solid lift across the back half of the year and an even better result for the entire year. Could you explain what's behind the improved fee income expansion relative to January? Is it simply that you're finding more success cross-selling to newer clients? It's a solid gain, so I'm curious what shifted from the start of the year.

Dan Geddes

executive
#50

In our wealth management business, it's likely the increase in our managed assets alongside the market, since we had expected a less robust bull market. That's a major factor. We are adding customers, though I believe at a 2% or 3% pace for managed accounts year to date. That's a favorable sign. Given all the adjustments we've implemented in our wealth management and leadership. That's an encouraging trend early on; we're hopeful those leadership changes will produce results in maybe not — it could take some time, but you're looking at the back half of 2027 and 2028; that's a segment I would anticipate continuing to expand. There could be some growing pains as certain advisors may or may not support the new leadership. That might occur, but it creates chances for us to add new talent. I'd say that covers the wealth management side. I think the most significant factor, Phil brought it up in his notes, is simply our customer growth, on both the consumer and commercial sides; that's a major force behind the interchange income, the fee income. Our capacity to bring in new customers is a major element of our fee growth and I think it's truly the foundation of that growth. Our interchange has been quite robust, we expect it to end the year robustly; we're seeing solid adoption of our Visa card. We're seeing solid usage of our Visa card relative to our peers. We feel confident about our interchange and our fee income. Adding new customers is truly at the heart of everything.

Phil Green

executive
#51

Peter, let me offer an illustration, and I'll discuss something that might seem a bit odd to bring up. I'd like to address overdraft fees. Dan, how much did our overdraft fees grow this quarter?

Dan Geddes

executive
#52

The fees we collect for overdraft coverage increased by 17% compared to the same period last year. I'd say that figure landed somewhere in the double digits.

Phil Green

executive
#53

So we're seeing growth in the strong double-digit range, correct? It feels as though we make every effort not to hit a customer with an overdraft fee. We introduced an overdraft grace feature allowing you to go $100 into the negative without any charge from us. It's comparable to having a reliable friend who'll front you $100. Personally, I don't know anyone who would front me $100. When it comes to forgiving overdraft amounts, our levels were previously twice what the rest of the industry offers. I'd wager they're pretty close to that still. This lets us expand in a space where we've grown increasingly careful about not placing a burden on our customers, while continuing to provide a product they appreciate. The reason people use it is convenience. Alright. There's a piece that, absent this, would have been declining, and it's expanding at, say, 15%, since I don't have the precise figure.

Dan Geddes

executive
#54

14.4%.

Phil Green

executive
#55

14.4%. Alright, so that figure has risen by 14.4%. Why does it expand at such a rate? It's due to customer growth. If your consumer customer base is up 5.7% compared with the same period a year earlier, those people will make use of what you offer. That's exactly what's taking place. The check card that Dan brought up — sure, there's a usage component we've observed. For whatever reason, our check cards are being used more. Demographics might have something to do with it. We have some fascinating demographic data. I'm not certain I can hold this line of thinking together, but all of those items are truly central pieces of what occurs when your business expands organically, and I believe that's what you're witnessing. Since organic growth is my subject and I'm discussing how people make use of your products, I've brought up check card usage. Here's something I find genuinely compelling that we were examining just recently. Our distribution footprint keeps getting bigger, and we're doing that in what some might consider a back-to-basics manner. Through placing brick-and-mortar sites in Frost Bankers, we are in fact connecting with those communities, all right? Some folks view that as old-fashioned. Let me give you a few demographic details. Looking at how our consumer customers are currently distributed, Millennials, Gen Y, or Gen Z make up 42% of them — 42%. Turning to how our customer count has increased across the past 12 months, 45 years old or younger describes 82% of the new consumer customers we've added. So that's 82% who are Millennials, Gen Y, or Gen Z. Not only is our growth rate the best in the industry, but our capacity to connect with that demographic — which is genuinely the lifeblood of a company's expansion and of how these account relationships develop over time — strikes me as an enormous opportunity for us. Fascinatingly, Peter, when you examine "why customers choose us" — keep in mind that among consumers, 45 years or less accounts for 82% of our growth, and Gen Z, meaning those under 29 years old, represents the largest share of that growth. What ranks as the top reason? We put the question to them, and we have the results. They're right here in front of me. Convenient locations is the number one reason people come to choose Frost — number one — and that holds true both for those who open a deposit in the branch and for customers who open their account online. Current locations — I mean convenient locations. Reputation comes in at number two. A family member's recommendation ranks number three. I could continue through the entire list. We have all the — incidentally, competitive interest rates sits at roughly the third lowest among these; honestly, we run a very simple business; we are banking people in communities. We go where they live and where the businesses are, and we are expanding relationships. What do you know? Your growth and consumer fee income is growing. You say the same thing on the commercial; we talk about that. Take a look at the expansion we're seeing in commercial service charges, in commercial-

Dan Geddes

executive
#56

Commercial service charges are up 22% year-over-year. Billable services are up almost 10% year-over-year.

Phil Green

executive
#57

Yes. There's nothing magical about any of it. It simply takes effort. Our team excels at expanding our operations and connecting with communities by growing organically. That's the name we've given this approach, and for the past several years, we intend to carry on with it. I anticipate we'll keep witnessing results along these lines. Apologies for rambling, but that's the picture on our end.

Peter Winter

analyst
#58

Honestly, that expansion is quite striking. I'm grateful for all those specifics. Thanks very much.

Phil Green

executive
#59

Indeed, David.

David Chiaverini

analyst
#60

Hello, and thank you for fielding the questions. I'd like to inquire regarding expansion in loans. The guidance was raised by you, to 7%-8% from 6%-7%. You brought up that pipelines have risen 11% across the last 90 days. You likewise brought up how competitive the market currently is. Could you discuss what's driving what you're observing that produces this expansion?

Dan Geddes

executive
#61

Regarding lending, I believe, the single item to keep in mind whenever you bring up loan expansion in our increased guidance is that we experienced an all-time high volume of bookings during the prior quarter, and slightly more than $600 million consist of revolving lines with under 10% drawn against them; that's an extremely low advance rate. We believe that represents a favorable wind for the latter half of the year as those loans recently written, yet still unfunded, reach some typical funding ratio. Had we possessed the identical funding ratio we saw in the prior quarter, our average balances would have risen by roughly $300 million. A portion of that sits within energy, where you'd anticipate their cash flow getting better and them not needing to draw on their lines. The bulk of it involves simply C&I credit lines that simply aren't being tapped at present. There's a significant favorable wind there. You brought up rivalry. We continue to prevail. We noted during the prior quarter that we had secured slightly more than 80% of the deals involving banks that had either been bought or were the buyer; that figure remains, I believe it's 78% on a cumulative basis since essentially the beginning of this M&A activity. We've secured almost double the loan deals across that same span from those institutions. We believe that whenever we get a chance, we can finalize it using competitive pricing and structures. Honestly, frequently, they seek consistency and they seek the banker who has been visiting them for 2 years, and their banker might have departed or lacks clarity on what the credit culture will look like at the new institution. We're capitalizing on those chances. Rivalry exists, as Phil noted, in structure. Usually, recourse when it's commercial real estate alongside some C&I. We encountered one deal where there were hardly any covenants or limits regarding what they might draw, and we simply weren't at ease with it. We've essentially stated we'll be extremely aggressive on pricing, yet structure, we won't compromise our credit standards for the purpose of expansion. It's going to be sound expansion.

David Chiaverini

analyst
#62

Thanks. I’ll keep this brief, on deposits. You said something about July—pretty solid expansion, 4% so far. For Cullen/Frost, should we be modeling deposit growth in the low to mid-single digits? Your loan-to-deposit ratio is quite low, so faster loan growth is affordable, but I just wanted to check whether that low to mid-single digit range is the right ballpark.

Dan Geddes

executive
#63

Deposit growth in the low to single digits? Did I hear that correctly?

David Chiaverini

analyst
#64

Yeah. Low to mid-single digit.

Dan Geddes

executive
#65

Okay. Yeah, I believe that in the near term, given where rates currently sit, competitive pressure is going to be a factor. My view is that we'll see 2%-3% for this year. I'd point out that during last year's fourth quarter, we had a customer in the data center industry, and they completed a capital raise, and we observed their deposits rise by roughly $700 million, and then by the time the quarter ended, they had disappeared. So there will be some noise in the fourth quarter. An estate also settled during last year's fourth quarter, amounting to about $200 million. That's give or take nearly $1 billion for the fourth quarter at the end of last year, and none of that will be present in the fourth quarter of 2026. Bear that in mind when you hear our growth, kind of, for the full year. With the strategies we've put in place, we believe the range you mentioned makes sense for 2027 and beyond, though we don't know what the interest rate environment will do, and that clearly is a major driver of deposit growth.

David Chiaverini

analyst
#66

That's quite useful. I appreciate it.

Janet Lee

analyst
#67

Hello there. To build on what you were asked regarding deposit beta, you brought up how much competition there is. What makes you think the beta will decline somewhat? Could you perhaps address what the spot deposit cost looked like as we left June?

Dan Geddes

executive
#68

Sure. I'll have you tackle your latter question first, and after that I'll explain roughly what we anticipate for our betas. When it came to June, the cost across all our deposits came to 1.11%. Once more, that's somewhat above the average. On interest-bearing, the figure is 1.66%. Once more, my sense is that during the latter portion of the year, we'll probably need to be somewhat more aggressive regarding certain deposit chances, and probably seize chances to shift business in situations where the entire relationship—loans along with deposits—has to be considered. We might simply see a greater number of chances arising from us providing an incentive so they switch from BankX over to Frost.

Janet Lee

analyst
#69

All right, I understand.

Dan Geddes

executive
#70

You continue to anticipate that an increase in rates works in your favor on both— Dan Geddes: That's right.

Janet Lee

analyst
#71

-NIM and NII?

Dan Geddes

executive
#72

Yes.

Janet Lee

analyst
#73

Right, okay. So it seems clear you're still seeing really strong growth in resi. I think you said something about a resi target of roughly $850 million by the end of 2026. Has anything changed on that? And with the 10-year up fairly high compared to earlier, does that worry you at all?

Phil Green

executive
#74

The 10-year being a worry? Are you referring to —

Janet Lee

analyst
#75

Let's talk about the revenue growth.

Phil Green

executive
#76

I believe I follow your point. Take the 10-year rate, for instance — when it moves, that will probably reduce a portion of the refinance volume we've been seeing. We're way out in front of a target we'd stated publicly, which was $850 million by year-end, and the reason is that we're six months in and already slightly past it. Where we stand right now, I'd say possibly around $1 billion, and that's because refinance activity came in very strong. Those weren't our own mortgages being refinanced, since we're a newcomer to this business. My expectation is that refinancing will ease off. My guess is that growth in the mortgage originations we generate will taper somewhat. Honestly, what we concentrate on is home purchases and putting people into homes. That accounts for more than half of our business. Should refinancings drop to zero, I'd still anticipate reasonable growth in our mortgage portfolio, thanks to the home purchase piece.

Dan Geddes

executive
#77

Janet, just a few more figures to add; during Q1, refinances accounted for 46% of the mortgages we did. In Q2, that figure dropped to 36%. For our mortgages, the typical credit score comes in at 769. That reflects solid quality. During the second quarter, loans averaged roughly $640,000.

Janet Lee

analyst
#78

All right, I appreciate the additional detail. If I could squeeze in just one more, perhaps directed at you, Phil. Would you ever consider it, or do you feel any desire to branch out beyond Texas by opening new locations from scratch? I realize your attention is on organic growth, yet I simply wanted to find out if that possibility might appeal to you.

Phil Green

executive
#79

Yes, that possibility does appeal to me. When I consider where our company is headed over the long haul, eventually, that's what we'll pursue, though at present it isn't where our attention lies. The explanation is that Texas offers us an enormous amount of room to grow, and this state's economy is simply incredible. We'll keep doing that throughout what I'd describe as the foreseeable future. Eventually, there's no justification for why our approach—delivering this fantastic service offering along with reliability and everything else we provide that customers appreciate—couldn't be replicated elsewhere. Someday we'll make that move. That's how I see it, anyway. Someday we'll make that move. Don't expect that from us at any point soon, yet eventually, we will.

Janet Lee

analyst
#80

Thanks.

Jon Arfstrom

analyst
#81

Thank you. Afternoon, everyone.

Dan Geddes

executive
#82

Hello, Jon.

Jon Arfstrom

analyst
#83

I believe nearly all of it has already been addressed, though I have a couple of points. Phil, you brought up the focus on the insurance business for growth, and that might be the single item, Dan, that you didn't touch on. Could you share what's happening on that front?

Phil Green

executive
#84

What makes us most hopeful regarding the insurance business is that within our company we're highly focused on what we refer to as teaming, which essentially means ensuring we deliver that product to other areas of business, and particularly our commercial line of business. Our penetration hasn't been adequate. By adequate, I mean we're not achieving what I'd describe as a typical penetration rate for commercial insurance, which is where we primarily operate. Personal lines makes up a small portion, and the remainder is benefits plus property and casualty. As we boost that penetration, our leaders in that space are concentrated on it. We've brought in new leadership there over the past couple of years; actually, it's now run at the top level by our Chief Banking Officer, an officer oriented toward commercial. He has excellent insight into the way our sales culture functions in the commercial line of business and how to bring that over to the insurance business and ensure we get a shot with this incredible commercial customer base to simply have the chance to earn the business. As we've improved how those groups collaborate, and in certain instances, we've promoted licensing among some of our bankers so they can participate in a commission, so to speak, that we receive as an insurance broker. That's a marginal positive. More significantly, I believe, it demonstrates the new sorts of things we're prepared to attempt in order to enhance this cross-pollination and grow the relationships, so we're going past even the deposit and lending and cash management function to the point where we're doing something and offering a product that everyone requires. Everyone has insurance; that's the reason I'm hopeful about it; it's largely common sense. It's like, wow, we ought to be better at this. That broad acknowledgment has been there. They're working on how we can accomplish that. I have this expression, you must be cautious about what you ask a Frost Banker to do because they will do it. I'm fully confident we're going to be far more successful in the insurance business.

Jon Arfstrom

analyst
#85

Yep. Okay. That's good. Helpful. Turning back to credit — clearly this isn't some massive issue — but are there any hints that credit conditions are shifting? Dan, I'd just like to hear what you think about where the reserve might head as time goes on. Should we simply figure it holds flat going forward, or is there a factor I'm overlooking?

Phil Green

executive
#86

On the broader credit question, I'd tell you our feeling is positive. Take, for instance, the non-performer from this quarter — when I examine it, there are likely three additional credits from that same vintage, underwritten during 2022, possibly early 2023, prior to the Fed lifting rates 500 basis points and costs rising as much as they did. Honestly, a couple of those sit in Austin. They don't worry me. They might resemble those other credits we've seen paid down via private credit and similar arrangements; they could reach a risk rate 10 while working through that; their financial sponsorship is very solid, with people ready to remain and do what's necessary to reach either a sale or a private credit option. Even with a few of those on the books, I don't foresee a situation that could arguably resemble what we've got. Keep in mind, a third-party equity partner simply chose to stop participating, and that's okay. That sort of thing occurs. Those other cases don't involve anything like that. I don't anticipate an event similar to what happened this quarter. When I review the remaining portfolio, it's quite robust. Energy is quite robust. A customer recently told me, "Phil, last month we hit the biggest cash flow level in our company's history." These folks generate substantial cash flow, so that statement carries weight. I'm also glancing at Dan since he spent years doing this — I'd say single-family builders face some strain because while the top end of the market remains fairly healthy, the middle tier and starter segment is genuinely tough with mortgage rates sitting at 6.25%. They're feeling some strain, especially the independents. They'll need to work that out. Their balance sheets are extremely solid; they simply have to push through it; that's a cycle. You might notice a bit of weakness in spots. I don't anticipate it, but some risk rate increases could appear there. Beyond that, does anything else come to mind, Dan?

Dan Geddes

executive
#87

Right. Regarding the builders, you noted they were earning really strong margins in the period after the pandemic. To bring buyers into homes, they've needed to return part of that by paying down mortgage rates. What you're observing, I'd say, is simply a normalizing trend. With our office portfolio, there was an upgrade plus a payoff compared with the prior quarter. As for the remaining portfolio, what we're seeing is that it carries the strongest debt coverage test among every real estate sector. That has genuinely solidified. Multifamily retail, as you've already covered, remains robust. Turning briefly to our reserve, I'd describe it as consistent. A basis point or two of increase, or some variance, could show up in the latter half of the year. Part of it simply involved shifting the allowance from the funded side over to the unfunded. If you combined funded and unfunded against total loans, the figure is 1.45%. For the first quarter, it's 1.49%. That's an improvement, and I'd call it stable.

Jon Arfstrom

analyst
#88

Got it, that's useful. Phil, just so it's on the record, I'd lend you $100 to cover an overdraft. That's fine. That's fine.

Phil Green

executive
#89

Okay, agreed. My cash is sitting in the cupboard.

Jon Arfstrom

analyst
#90

Sounds good.

Phil Green

executive
#91

Alright, I appreciate everyone taking part, and with that we'll bring the meeting to a close. Thanks so much.

Operator

operator
#92

Thanks. That brings us to the end of today's call. At this point, you're welcome to hang up, and we appreciate your joining us.

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