DLocal Limited (DLO) Earnings Call Transcript & Summary
August 14, 2024
Earnings Call Speaker Segments
Mirele De Aragao
executiveGood afternoon, everyone, and thanks for being with us on today's call covering second quarter 2024 results. Should you have missed the earnings release, it can be found in the Financial section of the Investor Relations website. Joining us on this call are Pedro Arnt, our Chief Executive Officer; Mark Ortiz, our Chief Financial Officer; Maria Oldham, SVP of Corporate Development, Strategy, and Investor Relations; and Mirele Aragao, Head of Investor Relations. We've made a slide presentation available to go along with the prepared remarks; this event is streaming live via webcast, and you can access both the webcast and the presentations through dLocal's website at investor.dlocal.com. A recording will be made available soon after the event wraps up. Before we move on, I'd like to note that any forward-looking statements contained in the presentation or referenced on this conference call rest on information currently available as well as dLocal's present assumptions, expectations, and projections regarding future events. Although the company considers its assumptions, expectations, and projections reasonable in light of information currently available, we caution you against placing undue reliance on those forward-looking statements. Actual results could differ materially from those contained in dLocal's presentation or discussed on this conference call for numerous reasons, including those outlined in the Forward-Looking Statements and Risk Factors sections of dLocal's filings with the Securities and Exchange Commission, which you can find on dLocal's Investor Relations website. With that, I'll hand the conference over to dLocal. Thank you.
Pedro Arnt
executiveHello, and thank you all for being here today. I'd like to open with a quick overview of our position now that we've reached the midpoint of 2024. Our business keeps expanding at a healthy pace, and in Q2 2024 we set yet another quarterly record with $6 billion in TPV. That figure's trajectory shows how we keep growing by capturing a larger share of wallet from merchants around the globe and by bringing additional merchants on board. It also highlights the distinctive value we deliver as a dependable partner to some of the biggest and most sophisticated multinationals operating in emerging markets. The momentum behind us is firm, and our pipeline stays strong — both among merchants we already serve and with new logos coming in — which is an encouraging forward-looking signal of our capacity to grow over the long run. This quarter we began processing for several additional high-profile global brands, including a top Chinese fintech company and one of the biggest events and ticketing marketplaces anywhere in the world. We also helped a number of our current merchants — themselves among the largest e-commerce companies globally — with their first moves into Africa, as they kicked off operations in South Africa over the past quarter, which shows how well we're doing across that highly promising continent. One more thing worth mentioning: we keep fueling cross-border payment expansion in Brazil, having taken part in the recent debut of a major global marketplace player there. That $6 billion of TPV amounts to 38% growth versus a year earlier, even against the difficult comparison of 80% year-on-year growth in last year's outstanding quarter. We performed well across numerous verticals, among them ongoing robust expansion in commerce, on-demand delivery, and remittance, plus faster growth among Software as a Service and ride-hailing merchants, which rose 72% and 51%, respectively, compared with a year ago. Growth in TPV that's this resilient and spread across the board, combined with a tight discipline around lower-risk, highly reputable verticals, puts us in a powerful long-term position. From where we sit, the gains we've posted year over year show a mix of expansion and reputable-vertical concentration that leads the class — nobody in the comparable peer group can claim the same, because their growth is slower, their reliance on high-risk verticals is excessive, or both apply. Sequentially, net take rates held steady, despite headwinds including the repricing our largest merchant undertook early in the year, the notable devaluations of currency in Nigeria and Egypt that came later, and the continuing slide in most emerging market currencies. So with pricing holding firm from one quarter to the next while TPV climbed, we ended up delivering an 11% increase in gross profit compared with the previous quarter. On the OpEx side, if you strip out non-cash share-based compensation, the sequential increase was only $1 million — a big change from earlier periods when that sequential growth was north of $4 million. What drove that? We trimmed our cash spending after seeing gross profit soften in our P&L. As I mentioned earlier, there's a limit to how much we're willing to do to defend margins in the short run, because we're truly committed to certain investments that are critical to our long-term success — particularly those in engineering headcount, back-office functions, and supporting our license portfolio. On the other side of the ledger, we keep adjusting other areas of discretionary spend so that they track our revenue performance and reflect the frugal way we run the business. As a result, Adjusted EBITDA landed at $43 million, which reflects a cost structure that stays lean and a disciplined stance on expenses, and our cash generation accelerated versus the previous quarter. Those positives come alongside a few hurdles we intend to address quickly. The biggest one: gross profit was unchanged from a year earlier, weighed down by Latin America, where it dropped 13%, driven by Argentine FX devaluation along with repricing from our largest merchant in Brazil and Mexico. Even though we achieved an impressive 79% increase in gross profit compared to last year in Africa and Asia, that still could not offset the impact of the two incidents in Latin America, which remains our biggest region. To wrap up this section, I want to emphasize that beyond finding more positives than negatives in the reported quarter, if you look past the short-term quarterly view, dLocal is a remarkably robust business with a vast TAM, an appealing operating model, and a highly promising trajectory that eventually will show up in how the capital markets value us. So, to keep the right perspective, we continue to see solid validation in the product market, demonstrated by TPV expansion of almost 40% versus the prior year and 14% compared with the previous quarter. Our business continues to operate on a financial model with strong margins, where adjusted EBITDA relative to gross profit sits above 60%, and we have room to grow back toward prior peaks moving forward. Cash conversion is still quite robust and keeps improving as EBITDA rises quarter over quarter, and our cash conversion cycle has remained around 100% across the trailing twelve months. Looking at how all of this could build on itself over the long run, it's difficult to feel anything but positive about what lies ahead, even with the difficulties and ups and downs that come with operating across the Global South. We hold a strong conviction that brighter days are ahead over the long term, and the most critical variable in whether we seize that opportunity is our own execution. You're hearing that confidence from me directly, and you can also see it in how we're deploying capital. We produce cash at an appealing rate, and we believe our shares have room to rise as the company expands and scales up. Because of that, we repurchased shares aggressively over the quarter; we believe that move will look like a wise use of capital down the road. Having said that, I'll now turn things over to Maria and Mark, who will walk you through a fuller picture of what we delivered in Q2.
Maria Oldham
executiveThanks, Pedro. Hello, everyone, and good afternoon. Pedro noted a moment ago that in Q2 we again posted robust TPV expansion — 38% higher than a year earlier and up 14% versus the prior quarter — hitting $6 billion. Our cross-border operation, which sits at the heart of what we offer, rose 11% from the previous quarter and 22% compared with the same period last year, setting a fresh record of $2.7 billion in TPV. This quarterly gain comes mainly from the ride-hailing vertical. The local-to-local processing arm keeps demonstrating its considerable worth via domestic flows, registering a 16% sequential rise and a 55% year-over-year jump, which confirms the better proposition we give global merchants relative to plugging directly into local acquirers. Growth in commerce across Mexico and Argentina was the principal driver behind the quarterly uptick. Our payments segment expanded a solid 70% quarter-over-quarter and 34% year-over-year, powered by standout results in commerce, on-demand delivery, and ride-hailing verticals. Payouts climbed 7% versus the prior quarter and nearly 50% versus a year ago. That sustained expansion stems chiefly from the financial services, ride-hailing, and SaaS verticals. Turning further down to the P&L, we see contrasting trends at the revenue and profitability lines. On revenue, we brought in $171 million, a 6% year-over-year gain, largely attributable to Egypt, which saw over 100% year-over-year growth across the advertising and streaming vertical, plus commerce and streaming in Mexico, along with solid results elsewhere in LatAm, Africa, and Asia across various verticals. Those favorable outcomes offset reduced revenues in Nigeria stemming from the Naira devaluation in February 2024. Sequentially, notwithstanding the solid TPV growth, revenues fell 7%, pulled down by currency devaluation in Nigeria and Egypt. The further we scale and diversify geographically, the more we anticipate top-line volatility will dilute over time as dependence on a handful of markets shrinks. Now to gross profit trends. Slides 8 and 9 in the earnings materials show that, beginning last quarter, we added a regional breakdown of gross profit. Gross profit for the quarter came to $70 million, slipping 1% year-over-year. Beginning with LatAm, gross profit reached $54 million, a 13% year-over-year drop. Argentina accounted for most of that decrease, owing to narrower FX spreads after the December 2023 currency devaluation. Mexico likewise weighed on LatAm gross profit, falling 17% year-over-year because of merchant repricing and the local-to-local increase. In Chile, gross profit shrank 7% year-over-year on lower cross-border volumes. Other LatAm markets delivered a 10% year-over-year gross profit rise, propelled by Tier Zero merchants growth. Across Africa and Asia, gross profit was up 79% year-over-year, aided by overall growth in Egypt, the ramp-up of our merchants in South Africa — mainly within the commerce vertical — and the temporary FX dynamics in Nigeria; sequentially, gross profit rose 11%; within LatAm, gross profit was up 10% quarter-over-quarter. Growth in Argentina alongside other LatAm markets—chiefly Colombia and Costa Rica—plus Brazil drove the results, helped by reduced processing costs after we renegotiated with processors, combined with a shift in payment mix; those two things partly counterbalanced the effect of the key merchant repricing, which hit fully in the second quarter versus 2 months in the prior one. Gross profit across Africa and Asia rose 13% quarter-over-quarter. Temporary FX dynamics in Nigeria and expansion elsewhere in Africa and Asia were the primary factors. Even with the quarter-over-quarter gain, we recognize these results remain difficult; still, we want to stress that no structural shifts in our business have appeared. I'll now turn things over to Mark, who will keep walking us through our financials.
Mark Ortiz
executiveThank you, Maria. Hi, everybody. Just like Pedro mentioned earlier, throughout this quarter we've stayed committed and continued directing funds toward our team's capabilities and innovation, while at the same time pursuing efficiencies across numerous areas of our operations. With the opportunities we see ahead, we're confident that this type of cost-conscious investment will deliver returns across the medium to long term. Turning to the numbers, our total operating expenses for the quarter reached $40 million, marking a 72% rise compared with the same period last year. When we strip out share-based compensation and certain other non-cash items, OpEx was up 46%. The way this OpEx growth is allocated clearly leans toward investment focused on product development and IT capabilities. When you look at product and IT operating expenses, those rose 143% compared with the same period a year earlier, whereas every other category of expense was up 55%. At the same time, we're still in a cycle of investing to make our back-office capabilities stronger so we can grow down the road. Our commitment to a balanced stance on managing expenses hasn't changed — we weigh near-term and longer-term opportunities against each other. As a result, operating profit for the quarter came in at $30 million, a 12% increase from the prior quarter, and adjusted EBITDA reached $43 million, which was 16% higher than the previous quarter and works out to an adjusted EBITDA margin of 25%. That performance reflects a larger gross profit along with disciplined spending on operating expenses. During the quarter, adjusted EBITDA as a share of gross profit climbed to 61%, which is a 3 percentage point gain compared with the prior quarter. Looking at it year over year, operating profit declined 37%, while adjusted EBITDA fell 18%, reflecting the gross profit trends Maria walked through as well as our choice to keep funding many of the long-term investments I mentioned earlier. For the quarter, net income reached $46 million, representing a 161% increase quarter-over-quarter and a 3% rise year-over-year. In the earnings presentation, you can see the detailed breakdown of how net income moved from the previous quarter, which was largely driven by greater finance income, primarily from a $23 million non-cash mark-to-market impact tied to the Argentine bond investments we use to hedge our local currency exposure in that market. On taxes, our effective rate came in at 18%, down from 29% in the prior quarter and nearer where we've landed in earlier periods. Turning to cash flow, we brought in $35 million of free cash flow from our own funds this quarter, which works out to a 77% conversion rate — that's $23 million more and seven percentage points higher than Q1. If you set aside the unusual gain from the Argentine bond, conversion would have exceeded 100%, which matches what we've typically seen historically. We closed the quarter in a solid liquidity spot at $306 million, made up of $186 million in cash available for general corporate purposes plus $120 million in short-term investments. Ahead of handing things over to Pedro, I want to provide a fuller update regarding our share repurchase initiative. To recap, when we reported first quarter results, we shared that our board had approved a program allowing up to $200 million for buying back Class A common shares, which fits within our approach to allocating capital. In the second quarter, we bought $82 million worth, equal to 9.2 million shares, funded from our own resources. With that said, I'll hand the floor back to Pedro now so he can close us out.
Pedro Arnt
executiveSo, to wrap things up. Emerging markets, as everyone knows, tend to be volatile by nature, and that volatility can frequently affect how we perform over the near term. That said, as I said before, we stay optimistic when we look further out. Each quarter we conduct a bottom-up assessment of our pipeline and the contracts we already hold, estimating share of wallet, likely market expansion, and fresh commercial possibilities merchant by merchant, and from that work we arrive at this updated 2024 outlook. The revised TPV figure we now expect stems from a reduced likelihood that volumes will ramp up with particular merchants, a pipeline increasingly weighted toward Tier Zero merchants that carry lower take rates, and softer projections for emerging market currencies down the road. On gross profit, our projection accounts for those same TPV effects I just described, and it also builds in an assumption that volumes grow in our local-to-local flows as our local businesses keep flourishing. What we currently anticipate for Adjusted EBITDA mirrors our unwillingness to decelerate several important investments in long-term projects, which is why we chose not to protect our near-term margin structure as forcefully as we otherwise might, since we can keep tight reins on costs and benefit from a flexible cost base; we must keep bringing on additional IT and product talent, reinforce our internal controls for the increasingly complicated operations we run, and put money into control functions that safeguard our merchants' business and reputations throughout the Global South. Let me be sure to remind everyone that we still anticipate meaningful operational leverage in the business over the midterm, once those investments are complete. To close, we keep prospering throughout emerging markets in spite of their complications, which we welcome as we provide straightforward, workable solutions to our merchants. We stay concentrated on execution and growth over the long haul, and our dedication to our merchants plus our knowledge of the areas where we do business let us regularly take business away from those global players. As we grow larger, that growth will assist in softening near-term volatility and cushioning market swings. So it matters greatly that we keep our attention on TPV growth, on raising our share of wallet, and on bringing in new clients, all of which we have reliably achieved from the company's very beginning, while we keep pushing operational leverage in the business once we move past the present stretch of disciplined investment we find ourselves in. With all that said, we're happy to take your questions, and thank you for your interest.
Tito Labarta
executiveHello, and good evening. I appreciate you taking my question on this call. My query concerns the guidance, and I'd like to grasp the underlying dynamics a bit better. Pedro, thank you for clarifying things—that was quite useful. However, to step back for a moment: during your call for the first quarter, you were already roughly midway into the second quarter, and you expressed confidence about hitting the guidance's lower end. I fully grasp how much instability exists in emerging markets, so what I'd like to determine is whether anything shifted between that prior call and right now. Regarding gross profit, you had noted that March came in quite robust. It appears performance since then has been trailing that March level. Looking ahead, it sounds as though you anticipate a slight uptick in gross profit from this point. Still, I just want to clarify whether anything differed in the second quarter—comparing when you held the first quarter call against today—that makes you somewhat more guarded about achieving that guidance. After this, I have one more question. Thanks.
Pedro Arnt
executiveAlright, thank you, Tito. I have to admit, looking at how our guidance has moved across the past several quarters, it's clear things shifted as we worked through the exercise of estimating how current volumes from the 706 merchants we have live will shake out for the rest of the year, and then what we assume about fresh volume from those same merchants plus new ones. And on top of that, there's a piece where we try to layer in some macro assumptions around currency. Sadly, as we go through that disciplined exercise, the changes in the last two reviews have leaned negative, but that's just how it has gone. So we're talking 40+ markets, 700+ merchants. These aren't software-as-a-service agreements. Every single day we genuinely have to win that business back, and we put in our best effort to forecast how we believe the year will land. On the cost side, we believe we have total command over our spending; when it comes to TPV and gross profit levels, it's evident we give it our best shot. Where we stand is this: we keep witnessing robust uptake of our products and services, and I believe the TPV guidance and the TPV growth capture that. Moving to gross profit, we are observing a bigger proportion going to existing Tier Zero merchants. We're seeing ongoing outperformance in the local-to-local segment, which on one side lacks FX monetization, and that pushes take rate down slightly, but down; on the other side, you could make the case that those local-to-local operations both demonstrate the durability of what we provide and consist purely of transactional revenues. So in some sense, they're less volatile, and one might say lower margin, higher quality volume that we expect the mix to lean toward more than was true a quarter ago. Then regarding EBITDA, like I mentioned, we completely govern our spending. We simply want to ensure we keep building for the long haul; and therefore the tweaks we're making aren't entirely aggressive in chasing the margin target, but rather ensuring that when there are investments we believe are necessary, we go ahead and make them regardless. As we've stated a few times, and as the trajectory of our OpEx demonstrates, those lean heavily toward product development and technology, and then bolstering certain mid-office and back-office functions.
Tito Labarta
executiveAll right. No, Pedro, that really helps a lot. I appreciate the detail you gave us there. So I suppose I'll ask something that builds on it — you brought up, as you know, that local-to-local is where you're seeing more growth. We noticed the gross take rate fell quite a bit, while the net take rate, I'd say, maybe held up pretty decently, if you look at it positively. So my question is, do you think this move toward more local-to-local will keep going? Is that potentially going to add even more strain on the gross take rate? But also, do you think — and I realize again this is tough to forecast — that the net take rate might be leveling off somewhat compared with what we saw in earlier quarters?
Pedro Arnt
executiveYes. So, one thing—I'd really encourage everyone to zero in on net take rate when trying to gauge how much monetization capability our business has moving forward. Gross take rate gets pushed around a lot by revenue that swings significantly, particularly because of markets with dual exchange rates. So I actually think the net take rate question you're posing is the correct one. When you look at the midpoints in the guidance, our view is that with the shift toward local-to-local and more weight from Tier Zero merchants, take rates will keep declining over the near term, though these are modest decreases. I think if somebody anticipated a total collapse or merchants lining up to reprice, the way our biggest merchant did back at the start of the year, that simply hasn't happened, and the Q-on-Q movement in net take rate shows it—it's down a few single basis points, single digit basis points. So once more, looking at the midpoints, we expect a downward direction, but very much under control. Taking a somewhat more midterm perspective on take rates, what we're focused on, and I think the aim here is, as some of our newer offerings, such as the invoicing product or the platform products and, and ideally new products we bring to market, start to grow and scale, we can attempt to counterbalance some of the structural take rate declines occurring throughout all of fintech, particularly on the payments side, attempt to counterbalance that through more value-added services. But that's more of a midterm strategic response. To your specific question, looking at the midpoints, we anticipate a somewhat downward path for take rates, caused by more local-to-local and more Tier Zero merchants, meaning the very large merchants within the mix, but reasonably controlled when it comes to how big that take rate decline is.
Tito Labarta
executiveYeah. Okay. That, that's super helpful. Thanks a lot, Pedro.
Soomit Datta
analystHello. I appreciate the chance to pose a few questions. To start, let's return to the topic of merchant repricing. You mentioned that there isn't exactly a lengthy line of parties waiting to push prices down. Yet what degree of visibility do you possess regarding that matter as we look ahead over the next several months? I suppose all of us were somewhat taken aback by what unfolded at the start of the year. What kind of visibility can you claim over that process, especially since merchant concentration is still quite elevated? That's my first question, if you don't mind. And if I may quickly fit in one more, something a bit more granular concerning Egypt, where the devaluation impact was clearly felt. Even so, gross profit appeared to hold up rather well compared with my own expectations and compared with the pattern seen in Argentina. So some additional detail on how all of that played out in Egypt would be quite useful. Many thanks.
Pedro Arnt
executiveThanks. Now, regarding visibility. As we said during the previous quarter's call, our pricing isn't set through long-term agreements or contracts with fixed dates. The contract does specify it, but a merchant can come to us and talk about pricing whenever they want, so there aren't any set points in time for renegotiating prices. That cuts both ways, doesn't it? So how much visibility we have really depends on the ongoing dialogue our commercial team maintains with various merchants and whether the topic of pricing gets raised. To keep this from turning into a nonstop discussion, we've made most of our contracts tier based, meaning a merchant understands that when they reach higher volumes, an automatic, previously agreed repricing kicks in. That isn't what occurred early in the year, when everyone sat down and said let's rework every tier past what the initial tiering had set out; so when we say we don't see other merchants queuing up to push on price, we mean that quite literally — the majority of our contracts keep operating in line with the original tier structures established when they were signed. And that, based on what we currently know, is what gives us confidence that the situation with the biggest merchant — which we've consistently described as twice the size of number two, so the scale involved was considerable — isn't repeating itself across the remainder of our merchant base. Turning to Egypt, I'd say Egypt has performed better than we might have expected. The macro conditions have unfolded the way we thought they would, with the gap narrowing between the market rate and the official rate, and that kind of dynamic squeezes our gross profit in that market. Even so, it's been offset by very robust TPV growth of about 30%+. That keeps us among the most dependable sources of liquidity in that market, enabling our global merchants to carry out cross-border transactions; and because of that, plus our strong combination of pay in and payout in that market that produces that liquidity, we've recorded substantial growth in payments volumes there, cross-border, which has compensated for the squeeze in unit gross profit, so to speak.
Soomit Datta
analystOkay, that's clear. Thank you.
Guilherme Grespan
analystHi, and thanks, Pedro, for taking the call. I've got two questions. First, Pedro, if you could give us a brief update on how remittances are trending — I believe that's one of the opportunities you see ahead of us. Just a quick highlight of how that's developing, and whether you could say a bit specifically about which countries those remittances, with their different flows, can be used in to offset the cross-border business. Then my second question — not sure if this is a technicality — but I just want to understand, Nigeria's gross profit came in above revenue. I'd like to understand exactly what caused that mismatch. Thank you.
Pedro Arnt
executiveSure. The remittance vertical keeps performing very strongly. It was up more than 80% year-on-year, as we keep bringing on board additional global remittance, consumer-facing remittance companies. Keep in mind that in this vertical, like in most of them, we're an enterprise solutions provider, meaning we act as infrastructure for the companies that hold the consumer-facing remittance relationships. So this is a newer vertical for us that we truly started leaning into roughly 18 months to 2 years back, but which has really started gaining momentum across the last few quarters; it's an interesting business on its own, but as we've also mentioned, it additionally gives us very efficient liquidity in certain markets where netting is allowed. The roster of markets where netting is allowed is in fact quite a long one. Some markets don't permit it. In the past, Brazil was one where it wasn't possible; that may be changing, but we don't actually net in Brazil; and then there are a handful of others. In most of the remaining markets we can net, and we net wherever payout flows come into those markets as our remittance business expands.
Guilherme Grespan
analystUnderstood completely. Now, about Nigeria — is there any particular cause for the gross profit coming in higher?
Maria Oldham
executiveYes, absolutely; regarding that, hello, Grespan. When it comes to Nigeria, the situation involves FX movements, in which the official rate is trading above the parallel market; as a result, those movements produce the P&L you are observing, in which the gross profit appears above the revenue. In our view, this is a short-term dynamic.
Guilherme Grespan
analystAlright, thanks.
Carlos Gomez-Lopez
analystHi there, good afternoon. Carlos Gomez-Lopez here, calling in from HSBC. Two things I'd like to ask. First, on the assumptions you laid out: you said you're attempting to project, at least partly, what's happening with foreign exchange as well. So which markets worry you most? Where do you expect we might witness yet another meaningful FX correction? Would that be Egypt, Argentina, or some other places we aren't currently focused on? Then second, when it comes to this investment phase and the investments you need to make at present, could you put a number on it, or tell us how many quarters or years you figure this investment phase is going to last? Thanks.
Pedro Arnt
executiveYeah, absolutely. So here's the thing — when it comes to currency assumptions, I can't give you a market-by-market breakdown from memory. What I do remember is the Real, the Mexican Peso, a few of the larger ones being part of it. But broadly speaking, I believe for most of that EM currency basket, we relied on bank and market data to revisit our forecasts for the rest of the year, and those revised figures reflect weaker emerging market currencies compared to what we'd assumed the quarter before. So I'd frame it as a general statement about a stronger dollar against the broader currency mix across the 40+ markets we operate in. Now, on the investment cycle — and I want to tread carefully here, because this topic can sometimes draw scrutiny. The company had issued a midterm target of 75% of EBITDA to gross profit, and my understanding is that it actually hit that level last year in Q3; after that, we lowered it in Q1, and the cause was gross profit arriving softer than expected, settling in the high 50s; at this point it's returned to the low 60s. So if you assume compounding from sequential gross profit growth that outpaces OpEx growth, and you take a somewhat midterm perspective, we think we can return to where we stood historically, and that this isn't some structural long-term shift in how the business's market structure works. As for what that specific timeframe looks like, I don't think we've pinned that down yet. There are still investments being made in product and technology. I said earlier that speeding up how quickly we launch new products is one of the long-term levers for offsetting take rate declines. Over the past two to three years, dLocal has significantly broadened the set of markets it operates in, I believe. That means we've developed processing capabilities and a processing network spanning a large number of those markets. At this point, we're working on reinforcing those capabilities and rolling out additional features to all of these partners, which calls for putting money into technology and product. Would this take several years? Probably not. My sense is we view it as spanning a number of quarters instead. So for sure, this year's margins will land under the midterm guidance figure. Sure, if we’re talking about H1, then yes—but as things improve step by step each quarter, we ought to finish this year positioned to hit margins next year that are a lot nearer to the midterm target; and after that, in a best-case scenario, as we move into the latter part of next year and past it, we’ll already be nearer to those past levels in the low to mid-70s.
Carlos Gomez-Lopez
analystI appreciate the thorough response. Regarding foreign exchange, I hear you saying that overall you anticipate emerging market currencies weakening against the U.S. dollar, yet as you've observed, specific markets can affect the company. Once more, Argentina, Egypt, Turkey — are there any additional currencies we ought to monitor closely?
Pedro Arnt
executiveOkay, so when we think about the 2024 business, Argentina in particular has kind of settled down. There's been an uptick in our Argentine operations; during Q2, it was among the top performers. Keep in mind, that's not due to spreads widening sharply there, even though they did widen, but rather because our Argentine business genuinely sped up. So the currencies that have historically been more unstable and have had a larger effect on operations are the Argentine peso and the Egyptian pound. I'd keep an eye on those, but the risk is much lower now, particularly Argentina, compared to where things stood a year ago. The Egyptian pound, as I just said, spreads have narrowed, but volumes in that market rose over 30% quarter over quarter; so I'm not sure how much further tightening can go. Turkey presents an interesting chance for us, though it remains a very, very tiny business; we're starting to see greater interest and are providing increasingly more services there as some other global processors exit, yet it's still a minor one for us. So I'd suggest focusing on the gross profit disclosures we provide, and those are the currencies worth monitoring more closely. Brazilian Real, Mexican Peso, Chilean Peso, Argentine Peso, Egyptian Pound, Nigerian Naira.
Carlos Gomez-Lopez
analystMuch appreciated. And once more, I appreciate you providing that extra disclosure. That helps a great deal. Thanks.
Cassie Chan
analystHi there, Cassie here with Bank of America. I was hoping you could share whatever you're able to regarding how things have trended so far this quarter during July and August — specifically compared with the second quarter — whether that's around TPV or gross profit. And then, how would you have us frame the third quarter against the fourth quarter? We realize you don't provide quarterly guidance, so just how would you suggest we approach it — perhaps viewing the third quarter, in your thinking, as likely the bottom ahead of the pickup we anticipate in the fourth quarter? Any color on that would be great. Thanks.
Pedro Arnt
executiveThank you. Let me attempt to walk you through the TPV pattern. During May, the region saw major e-commerce promotional events, making it an exceptionally robust month — surpassing $2 billion in TPV, a fresh milestone for our company. When June arrived, TPV was somewhat weaker compared with May, yet it maintained quite well on gross profit. Then, upon entering the present quarter, July again delivered a TPV month exceeding $2 billion. That makes it only the second month in our history where monthly TPV has cleared the 2 mark. On margin, it was marginally softer versus June, though I believe we still ought to keep our attention squarely on the TPV metric. Should we compound that as time goes on, and should we keep producing strong sequential growth, that, in my view, truly sits at the heart of the investment thesis — reviewing several quarters back and observing that degree of sequential compounding; say, for instance, when you examine these results or you take the top end of the guidance and extrapolate it forward, what emerges is genuinely a notable opportunity, propelled by the TAM before us and by how ever more essential emerging markets are growing for multinational corporations. So those are the favorable points. Broadly speaking, once more, you have our guidance update to provide a rough picture of the quarter. Indeed, that leans toward Q4, since e-commerce now stands as our biggest vertical. E-commerce is, clearly, highly seasonal, and that has introduced greater seasonality into the company, which I think also demonstrates that we do perceive certain limited risks in Q3 before improvement arrives in Q4. Still, it remains early to say. Over half of the quarter is yet ahead of us. So we'll come back with the details when we report the third quarter.
Cassie Chan
analystUnderstood, that's useful. And I suppose I just wanted to check — you folks referenced a few postponements for new releases during the prior quarter. Did those actually happen in Q2, or do you anticipate them in the back half? And I suppose regarding NRR, that was somewhat fueling NRR, which came in around 100% this quarter. I realize you brought up Nigeria, but, you know, any perspective or specifics on that, and, and if it — you know, what do you anticipate that metric will be for fiscal 2024?
Pedro Arnt
executiveExcellent. I'll handle those in reverse order. Should you modify NRR, leaving out Nigeria along with the significant devaluation there, and keep in mind that, as Maria explained to us, sales in Nigeria didn't really influence gross profit results, which rose quarter over quarter. However, the NRR adjusted for Nigeria stands at roughly 114%, which keeps demonstrating how sticky our offerings are. We, we almost never lose merchants to churn, which is among the strong points of this business, once again, when considering growth over the long term.
Pedro Arnt
executiveNo, no, apologies, apologies. The question had another portion; so, delays had been flagged by us regarding some key new ventures of ours. Some detail was provided in the prepared remarks; those are now operational, which is excellent. It was noted in the prepared remarks that we regard ourselves as a pivotal participant in Africa's cross-border payments expansion. First entries into e-commerce in Africa and South Africa have been made by 3 of the biggest e-commerce firms globally, and a payments provider for each of those 3 enormous worldwide e-commerce players is what we are, and every one of those launched somewhat later than expected, so the ramp-ups are likewise proceeding more slowly. A short-term material effect on our business is not something I believe Africa necessarily represents. Accretive it certainly is, and over the long term, tremendous opportunity is seen by us there, and extremely well positioned to seize it is how we view ourselves. And that shows in the expansion of our African and Asian segment. The second one is 1 of the biggest fintechs worldwide, headquartered in Asia, and this one was delayed, I would say, considerably, and very, very encouraged we are by having that already live and operating. Relatively small it remains, but the priority now is ensuring we deliver for them and can scale up that business. Brazil is where we began, a solid initial market, and additional markets are already being examined by us alongside them.
John Coffey
analystHello, and I appreciate you taking my question. There are a couple of things I’d like to ask, and I can pose them together. From what I recall, you said the tax rate dropped to roughly 18% during this quarter. Should we view that as a reasonable assumption for dLocal’s tax rate in the periods ahead, whether quarters or years? The other item is this: Pedro, based on what you said, it sounds as though your medium-term guidance hasn’t really shifted. Is there anything else you’d want to mention as a small qualification regarding that guidance that was provided last year at your Investor Day?
Mark Ortiz
executiveOkay, I'll address the tax inquiry. As you're aware, our operations span more than 40 nations, correct? Consequently, our effective tax rate stems from every one of those endeavors. Regarding the revenue blend, we've discussed how local-to-local business keeps expanding. We also have our advanced hedging approaches in place. Each of these factors generally influences how our company gets taxed. Therefore, right now, I'd characterize the second quarter as having returned to what I'd term more typical figures — the kind we had been seeing across the prior 12 months. For us, Q1 was somewhat of an unusual period; once more, it's difficult to predict where things will land down the road. Pinpointing an exact tax rate is tough, in my view, yet I believe where we are presently is roughly the spot we expect to occupy. As our local-to-local operations expand, perhaps tax rates edge up somewhat in certain areas. Still, at this point, we're fairly comfortable with the sort of rate we currently have.
John Coffey
analystGreat.
Mark Ortiz
executiveGreat. Yeah.
Pedro Arnt
executiveApologies, apologies, Madeline — allow me to address the latter portion of that question, since otherwise I worry we'd be sidestepping it. But on the matter of midterm guidance, I want to be extremely exact. As of right now, our midterm guidance has not been revisited. That's a process that takes a bit longer, and we'll take it up at year's end. I'd say we take enormous pride in much of what we've been accomplishing here. Given how volatile the markets are in which we operate, guidance has been somewhat difficult. So we have not formally provided any update regarding midterm guidance. Conceptually speaking, we still observe — and I've mentioned this on several occasions — genuinely strong chances to compound TPV growth across a span of multiple years. As we collaborate with our global merchants, we see a pipeline that remains packed with opportunities; that ought to also fuel ongoing compounding of growth — gross profit growth across lengthier stretches of time. Consider 2024 against 2023, when gross profit growth wasn't positive: we had quite specific tailwinds during 2023, and those create a difficult comparison. Thus, based on our present understanding as best we can tell, 2024 is in some sense a reset, and there ought to be a solid chance for growth, both sequentially and even more so year-over-year off the fresh 2024 base. The sequential growth we've just witnessed, Q2 against Q1, strikes me as one historical illustration of that. Then regarding EBITDA, which the earlier question touched on, we're moving through a disciplined investment cycle. Our EBITDA to gross profit margins now sit in the low 60s%. Even measured against companies with far greater scale than us, that remains best in peer set, or among the best in peer sets. It's worth keeping that in mind too, correct? This is a very lean, well-run organization, even while we invest somewhat more, and all the more so when you stack us against other comparable companies that are much bigger than we are; and we believe that once this investment cycle concludes, the financial model carries strong operational leverage. So those represent, conceptually, the commitments of what we foresee for the midterm. On specific numbers for midterm guidance, we'll provide an update near the end of the year.
James Friedman
analystHello, and thanks. Pedro, Jamie here from Susquehanna. I'd like to inquire regarding constant currency. Is there perhaps a framework you might be considering that you could outline, so we can evaluate how the company is doing on a constant currency basis — from the as reported angle as well as from an investor relations angle? Because I believe many of us on the buy side find it hard to measure that. Your previous firm tended to be, you know, more open regarding it. Could you possibly provide that along with an investor relations message?
Pedro Arnt
executiveJamie, hey. Yeah, you're correct. Most of my career has been spent in a constant currency world. I'm not certain it truly handles the complexity we have here. What makes this complicated is just the footprint involving so many emerging market countries whose currencies swing wildly; so even looking at these matters in constant currency, you would still observe enormous volatility. Yes is the answer to what you asked. Once more, it wouldn't involve revealing anything that isn't genuinely obtainable, since one can take the dollar disclosures and convert them back to constant currency. We can simplify things for you and get that ready; we'll note that down. But I don't really believe that necessarily resolves everyone's trouble when it comes to projecting ahead, or even at times when it comes to actually comprehending the various markets. Currencies count as public information, so it's we provide it in dollars. Translating it back into constant currencies is pretty straightforward. That's something we can do. The truth will remain that emerging markets offer amazing opportunities. A lot of those opportunities stem from volatility and complexity. That's genuinely what we're addressing for our merchants. It renders things such as projecting difficult.
James Friedman
analystAll right. Yeah, I believe that would be useful. If you think we're capable of doing that, you might be crediting us with more than we deserve; and, I mean, we make attempts across particular markets, but 40 markets is, well, that's a treasury task. An analyst would find it difficult; and so, returning to what John asked regarding the medium-term guidance, I mean, I suppose if I put it differently: Is there anything you're aware of today that you weren't aware of when you started the role? I mean, during your prepared remarks you stated that this remains a wonderful TAM and a wonderful company, and I realize you adore the payments space, but, you know, is there anything on the operational side that you're aware of today that you weren't aware of back then?
Pedro Arnt
executiveDefinitely not. Once more, I believe, it will be 1 year, I think, as of tomorrow. I recall that when I accepted the position, I said there was a tremendously appealing opportunity when it comes to addressable market and the significance that the Global South is going to hold for global businesses. A superb roster of global merchants. The majority of the biggest global digital companies measured by market caps, we serve in one market or another, and then a financial model with high margins and high cash generation. I believe every bit of that remains the case, and therefore it provides us with an extremely strong foundation upon which to build the local. Now, once more, admittedly, 2024 has proven difficult from the standpoint of profitability, though not from a TPV standpoint, which I continue to view as the metric that matters most; and so my encouragement matches what I felt when I accepted the position. And in fact, you know, reflecting on earlier quarters, I believe circumstances are starting to appear, in a sense, simpler ahead, since I genuinely believe a broad reset has occurred, and from this point we can begin expanding; it is going to be volatile. At our scale, emerging markets are volatile. As our scale expands and we carry more TPV and more merchants, I think the law of large numbers works in our favor, and with luck the volatility becomes, you know, reduced. Yet I remain optimistic. There is plenty of work, and execution is going to be essential, but nothing structural stands out to me, nor anything that leaves me less optimistic about our capacity to produce shareholder value across the suitable time period.
James Friedman
analystThanks a lot. I'll rejoin the queue later.
Matt Coad
analystHey, everyone. Appreciate you fielding this. I'd like to revisit the net take rate topic, and Pedro, you provided excellent specifics regarding, you know, sort of what fueled the dialogue with your biggest customer; but I was hoping we might elaborate on that a bit further, correct? So, you know, which market elements enabled your biggest merchant to get you to come to the table and bring those tiers down? And why couldn't your merchants ranked two through ten pull off the same thing? If we could grasp that more clearly, I believe we could, you know, perhaps establish a minimum for the net take rate and feel optimistic about the stock once more. Thanks.
Pedro Arnt
executiveYeah. So look, I, I believe several factors are at play here. The first is, where you begin is an extremely pertinent element of this discussion. I think as we shared previously, this was a merchant whom we had supported through outstanding performance and expansion throughout the region, where their priority in handling us centered heavily on efficiency, conversion, reliability, redundancy; they were driving go-to-market very rapidly and weren't really focused on optimizing for cost. That's the standard go-to-market approach, and they've obviously achieved a great deal of success. That likewise meant we were operating them at a net take rate, as we mentioned, that was actually 10x what certain local processors were pitching them. So it truly wasn't something that could last. And that isn't true for every Tier Zero merchant We just referenced a different very large Asian cross-border merchant whom we've likewise been supporting throughout all of LatAm. Their beginning point from a take rate standpoint is significantly lower, so the potential for downside is reduced. Beyond that, there are vertical category factors, country mix factors, that factor into the discussion. But I think the key catalyst is truly that we had expanded very rapidly alongside them, and they were operating at a take rate that just couldn't be sustained long term; so as they've moved to a more sustainable take rate within the 40, 50, 60 net take rate range, which remains 3, 4, 5x what they could obtain from local providers, I think that demonstrates the worth of what we provide them; that's probably closer to what an extraordinarily large merchant in that vertical with their country footprint ought to be operating at, rather than where they were operating before that.
Matt Coad
analystThat's really useful, Pedro. Just one more thing to ask about — thinking longer term, right? I was hoping you'd share some thoughts on what you see as your moat. And this comes from a competitive angle too, since your net take rate sits at 115 basis points right now. Your biggest peers worldwide — Stripe, Adyen, and a firm such as Nuvei — all post net take rates of roughly 15 to 20 basis points in the developed markets where they operate, correct? So I was hoping you could speak at a high level about what your moat actually is, right? Like, what stops your merchants from walking away when a player like Adyen or Stripe comes to them with better processing pricing?
Pedro Arnt
executiveThanks. Great question, and one of those we enjoy answering; so to start, I'd be quite cautious about taking developed market take rates and applying them to emerging markets, which is implied in what you asked. You aren't doing that extrapolation. But I also believe the critical success factors — and the core competencies a company ought to be built around — differ greatly between being successful in developed markets versus emerging ones. In developed markets, I'd say it has largely turned into a race on features and a race on volume, above all. Those firms you named have each built their stacks in the markets where they run. If you tried to copy that model across 40, 50 emerging markets, it just doesn't carry over, since a lot of those markets are subscale; so you could see more vertical integration in a Brazil or in India. You won't go and build a full-fledged acquirer spanning 50 markets. So I like to put it this way: dLocal is less a vertical play and more a horizontal play. We're that API layer and that middleware, a single one that abstracts away all the complexity — technological as well as regulatory complications — spanning 40+ financial markets, 40+ emerging markets; and that's a very different thing to build compared with what's needed when you build for developed markets; so we've consistently said we don't believe we have anything to offer in developed markets, and that's why we've kept our focus on the Global South. I think it's reasonable to say that many of our developed market rivals, with the playbooks they use, we don't think will perform as well as we do in emerging markets, because the critical success factors are different. It's about how you get this network of multiple acquirers, multiple digital wallets, multiple central bank-sponsored payment systems to function in a highly fragmented, highly volatile world, which differs from what works in the U.S. or Europe. On take rates, keep in mind that which currency pairs you handle on your FX and your cross-border activity makes a big difference. So our developed world competitors are dealing with euro to dollar. There's no spread there. Once you start working with the Argentine peso, the Egyptian pound, the Nigerian naira, and the Peruvian sol, you start noticing currency pairings that produce significantly greater FX spread. This has consistently been true — it holds for credit cards too — and it's part of what makes the emerging market opportunity appealing: you've got that cross-border layer, and its take rates are far higher than what you'd get by concentrating on developed markets. Ultimately, what sets our approach apart, in our view, is the mix of an exclusive emphasis on the Global South, a single middleware layer that removes complexity across more than 40 markets, and that FX layer — and that's what gives us strong odds of succeeding down the road.
Matt Coad
analystPedro, that was an incredibly thorough response. I appreciate it.
Pedro Arnt
executiveYes, thanks. So, as always, thank you all for your attention and backing. Quite a bit is happening right now. I believe everyone here feels enthusiastic about what we're creating, since we've established a new foundation during this 2024 for a story of growth over the long term. As we've said repeatedly on today's call, the opportunity we can address is truly enormous throughout emerging markets; and we're convinced that emerging markets are going to keep growing in significance for multinational businesses, and across the Global South we're among the go-to choices for payment requirements. We keep introducing a handful of chosen new markets. We keep witnessing strong enthusiasm for our growth in Southeast Asia and the Middle East. So there are numerous avenues for expansion we must carry out; we've aimed to acknowledge and emphasize that in the near term, there's fluctuation throughout the worldwide regions we operate in, yet over a longer period, as our scale increases, ideally that fluctuation turns into something easier to handle. We genuinely believe this company holds a distinctive position to keep expanding and seize value, provided the appropriate timeframe and perspective on investment. Our financial situation is extremely robust, our balance sheet standing is extremely powerful, and therefore we truly can concentrate on persistently providing value to our merchants across the long term. We're eager to update you as all of this unfolds each quarter, and we'll talk once more 3 months from now. Many thanks.
Operator
operatorAppreciate it. That wraps up our call. We're grateful you joined us. You're free to leave the line now.
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