DonkeyRepublic Holding A/S ($DONKEY)
Earnings Call Transcript · March 19, 2026
Earnings Call Speaker Segments
Unknown Attendee
AttendeesWelcome to today's event where we have the pleasure to present Donkey Republic. As here highlighted on the front page, we are going to look at the annual report, the results, the expectation for next year. We are joined by the company to help us through today's presentation and answer questions by CEO, Thor Moger; and COO, Signe Storgadd. As always, there's a box down below where you can ask questions. We unfortunately have a firm deadline. You need to be somewhere late on. So we can go a little bit over 1:30, but we already have a lot of questions. So, I guess, we will catch the ones who has already gotten in but do feel free to keep asking questions in case we have the time, but we have a firm deadline. But for now, I think I will hand the call over to you, Thor.
Thor Pedersen
ExecutivesThank you very much, and good afternoon, everybody. Thank you for joining this call. My name is Thor Moger Pedersen and I'm the CEO of Donkey Republic. Together with me, I have Signe Storgaard Sorensen, our Chief Operating Officer. And together, we have been looking very much forward to this presentation of our annual report 2025 and also present our outlook for our company and have a deep dive into our strategy. So let's get to it. We expect to present 10 to 15 minutes, and then we have time to questions and answers afterwards. If we start looking at the big picture, it has been an important year for Donkey Republic 2025. First of all, I would like to highlight that we have launched our company strategy titled, Ride and Do Well. We have enforced a very clear focus on disciplined and profitable growth. And right now, the entire organization is in execution mode and quarter-by-quarter, we execute the strategy, Ride and Do Well. We will get back to that later in the presentation. Also, 2025 was a year where we, as a company, strengthened our market position. We expanded as trusted micromobility partner across Northern Europe. And we did that by fortifying our position in existing cities. And then also we managed to sign 2 very important new contracts in Germany. We will also get back to that later on. As a third very important point for 2025, we created the sustainable foundation for scaling the company further. That meant a structural cost reduction and also implementation of a new operating model, securing that we now can scale the company in a profitable and sustainable manner. All in all, we have a very bright outlook for 2026, and that was also sort of made clear by the completion of an oversubscribed private placement early 2026 based on our company strategy and the new strategic important contracts and also the new operating model we managed to execute a private placement of DKK 75 million that will fund our CapEx investment and also capitalize the company for future growth. So all in all, a very bright outlook for 2026. Now let's look at the figures in the annual report. We are very pleased to present an annual report without any surprises. Financial performance is within our latest guidance announcement published in July 2025, shortly after I took over as CEO. What we see in the numbers is that bike sharing continued to increase. Our number of active riders and also number of trips performed by our fleet increased and also outpaced the fleet expansion we executed, meaning that we actually have an increased adaptation of our existing systems across European cities. Citizens are choosing to use bike sharing as an integrated way of transporting around cities. That is very positive. That is demand increase. Also, 2025 showed that we were able to fortify our fixed revenue -- fixed fee revenue base. And we did that without onboarding new cities or contracts, meaning that we actually managed to expand our existing contracts and thereby growing our fixed fee revenue. All in all, rider revenue and fixed fee revenue grew and totaling a revenue increase of 13%, meaning DKK 166 million is a very good performance also based on the fact that we did not onboard new cities during 2025. Turning towards profitability. Profitability performance 2025 was negatively impacted by legacy costs, also organizational restructuring and timing effects of licenses in the Netherlands and delayed tender processes across our core markets. Nevertheless, adjusting for only the one-off nonrecurring restructuring cost, EBITDA actually increased 18% compared to 2024, meaning that profitability overall is in line with our expectations. And now, Signe you will take us through a couple of important business highlights.
Signe Sorensen
ExecutivesYes. It has been an important year. And as part of our strategy execution, I would like to highlight 4 strategic priorities. First off, during Q3 and Q4, we executed a comprehensive restructuring with a dual aim. First off, we did cost -- central cost. And unfortunately, we had to say goodbye to many valued colleagues. But secondly, we also implemented a new operating model that allow us to scale growth efficiently going forward. I also want to highlight that we introduced our new Gen4 bike platform, both including a new pedal bike and an electric bike. It has been designed to optimize the operational performance, but will also increase our competitiveness across city tenders. We're also in the phase of using AI and machine learning more integrated in our organization, right now focusing on both software team, our street operations and rider support. And this will continue to be a focus throughout 2026 and beyond. And lastly, we ended the year with signing 2 strategic contracts in Dusseldorf and Ruhr. Right now, we are preparing rollout. The first bikes will be on the street in Germany in April, and the roll on will continue until end of September, where we will then have these more than 8,000 bikes on streets. Yes.
Thor Pedersen
ExecutivesWill we move on?
Signe Sorensen
ExecutivesYes.
Thor Pedersen
ExecutivesAnd as part of our enhanced transparency, we have, as of our half year report 2025, disclosed regional performance, and we will also go through that.
Signe Sorensen
ExecutivesExactly. So in 2025, we also implemented a new organizational structure with 3 P&L centers being DACH, Benelux and Nordics. What we see in DACH was that we saw a strong revenue growth. And despite actually both scaling and increasing trip volume, we were able to keep the operational cost tight. This has led us to a strong and stable contribution margin of 54%. Thereby, we also feel confident in the position of scaling both to Ruhr and Dusseldorf contracts. Yes. And for Benelux, we did see a slight decline in revenue due to downscaling of activities, both in Amsterdam and Rotterdam. But luckily, we also managed to basically increase the growth in both Antwerp and Denmark. The 4 percentage point drop in margin was due to onetime hits on both redeploying the fleet, but also exit cost. However, we are very confident going into 2026 that we will be able to restore the margin levels. And finally, we have Nordics. Coming from a period of stable revenue, we've seen an impressive improvement by a 12% increase in revenue and also improvement in the contribution margin even in a very competitive market. This is due to the rollout of the Gen4 platform, which we did in Copenhagen, but also a structured more data-driven approach to our pricing model and a continuous focus on making sure that operational excellence has been implemented. And now over to the company strategy.
Thor Pedersen
ExecutivesYes. Thank you very much. And I would like to have a deep dive into our company strategy, Ride and Do Well because that is the foundation of all our daily activities and also the outlook for our future expectations to our performance and company development. Looking at the market trends towards 2030, we do see and expect a market volume growth, a market for bike sharing doubling in the period from 2025 to 2030. Also, we do see that bike sharing as an infrastructure transportation component is maturing, and we do expect that bike sharing will increasingly be integrated with public transportation in general as an infrastructure component. We do see that already in many of the cities where we operate. It's, for instance, Geneva and Hanover, where we have close links between our bike sharing systems and the public transportation network in general. We see this trend as a key driver for future market opportunities and also as a way to actually enhance the benefits of bike sharing systems in larger cities. And coming from there, we do also see right now a tendency, and we expect that to increase that long-term contracts will be dominant in the bike sharing market across Europe and especially in our core markets. Looking at Donkey Republic, we are very much aware that we are doing business in a very competitive environment, as Signe also alluded to, where we really stand out and where we continue to focus, that is aiming to be the preferred trusted city partner within micromobility. We have a very strong point of departure with long-lasting relationships across cities in Europe, and we do have the ability to take our experiences to new cities. Also, we have a proven track record of integrating our system, both on the software side and hardware side into public transportation systems and making a holistic and good user experience by doing combination travels between metro buses, bike sharing and trains. And lastly, we do have a continued focus on delivering highly efficient operations, making sure that we always and continuously improve our activities on the streets and in our workshops in improving our spare part management and so forth, making sure that we can actually run profitable and increasingly profitable operations. Looking at the road map towards 2030, we aim to grow our business in volume and also harvesting the economy of scale effects. In 2030, with this plan, we do expect to have 30 million to 35 million annual trips, and that would be serviced by a fleet of 60,000 -- 60,000 to 70,000 bikes. On the more short term, we have published guidance for 2026 back in January, and we can confirm this financial guidance also today. We do have a strong focus on implementing our operating model, increasing operational efficiency and, of course, rolling out our new operations in Ruhr and Dusseldorf that will be a key task for 2026. But we do also pursue attractive market opportunities in 2026, enabling us to grow our fleet in 2027, not only reaching the lowest range of our ambitions, but moving towards the high ranges. That will require additional contracts, and we will come back to that in a little while how our pipeline looks like. For 2027, we do aim to onboard additional cities, and we also have a disciplined focus on continued operational efficiency, expecting to increase our overall contribution margin to the level of around 55%. I think that was sort of the short version of our strategy and more can be found in our annual report that was published a few days ago.
Signe Sorensen
ExecutivesYes. And as you see here, this is the tender and protective license pipeline, which is basically the engine that underpins our strategic ambitions and also proves that the market demand is growing. We remain dedicated to actively pursue disciplined growth. And in 2026, we will continue to pursue the strategic opportunities within our defined markets. And as you can see here, the final award stage, which is the 2 contracts that we have alluded to before, being Ruhr and Dusseldorf have been awarded, and we are in motion with rollout. But on top of that, we are right now both in the process of the application for 3 tenders and are preparing additional above 10 numbers of tenders corresponding to more than 30,000 bikes. So a lot to come and a lot to focus on in 2026 as well.
Thor Pedersen
ExecutivesExactly. And now thank you for being patient and listening. Now it's also time for some questions. And Michael, can you take us through?
Unknown Attendee
AttendeesYes. Surely. There's a little bit whether the cost of a standard bike and an e-bike cost. Can you elaborate a little bit on these cost structures on these bikes?
Thor Pedersen
ExecutivesI can at least summarize what can be interpreted by already disclosed data points. And from there, you can extract that the blended average CapEx for a bike is EUR 1,000 per unit.
Unknown Attendee
AttendeesAnd then regarding the new agreements in Germany, are you rolling out both e-bikes or do we see the standard bikes there in these contracts?
Thor Pedersen
ExecutivesIt is only classical [ P ] bikes in Ruhrand Dusseldorf contracts. That was a part of the tender requirement. So that was both the Ruhr region and in Dusseldorf. In other cases, we do see cities prefer e-bikes. So that is very much to follow the city requirements and requests.
Unknown Attendee
AttendeesBecause there's a question also here is a coincidental meaning that those 2 cities are just preferring mechanical bikes. So we shouldn't read too much in it. You are still targeting a strategy with both bikes. Is that?
Thor Pedersen
ExecutivesYes, most definitely. And we do have a hybrid fleet, and we'll continue to have that. And we do see also synergies in systems with both e and what we call P bikes, so classical mechanical bikes and electric bikes. There are -- there is also in both Dusseldorf and Ruhr contracts expansion options. So potentially in the future, those systems can also be expanded with e-bikes, but no decisions has been made at this point.
Unknown Attendee
AttendeesI actually answered the question on whether there was any expansion in the 2 German contracts. So that -- so regarding contracts...
Thor Pedersen
ExecutivesA short one, Michael, on the expansion side, it is an important highlight that from a historical point of view, we have been successful in actually expanding our activities within an existing contract. That was also what I alluded to in the run-through of our annual financial performance.
Unknown Attendee
AttendeesPerfect. And then regarding -- can you get a little bit closer to the time line for when will this rollout start? And when will the, I say, the financial impact be? Is it a little back-end loaded? Or is it a stable rollout through the start of this year and the rest of the year?
Signe Sorensen
ExecutivesYes. So as I already said, the first bikes at Ruhr will be available in the beginning of April. And then you can say the more heavy lifting of the rollout will take place over the course of July, August and September. And then by the end of September, we will have reached the final number.
Unknown Attendee
AttendeesSo if someone wants to model that, then at least we have an idea of that.
Thor Pedersen
ExecutivesYes. And with the point from Signe, you can then also calculate that the full P&L effect of when Dusseldorf will emerge in 2027. But of course, we will also have positive effects already in 2026.
Unknown Attendee
AttendeesThen there's a specific one for the city contract with Turku was announced in '22, a 4-year contract with option for 2 years extension. That seems to be very successful.
Thor Pedersen
ExecutivesYes. And the question is...
Unknown Attendee
AttendeesHas that decision been made to extend the contract? There's a little bit here about the specific contracts or in general, where are you seeing some extensions being imported?
Thor Pedersen
ExecutivesBut I think Turku is a very well-driven and very used bike system, and we appreciate very much our collaboration and partnership with the city Turku . The contract, as you said, is a 4-year contract with 2x 2-year options of extension. And back in June 2025, the first 2-year extension option was signed. So for now, the first extension has already been agreed upon.
Unknown Attendee
AttendeesAnd in general, are you seeing a lot of extensions, a lot of offer extension. So we have the idea about your pipeline, but also, I guess, the extension is also an important part of it.
Thor Pedersen
ExecutivesExactly sort of defending existing cities and business is a vital part of our everyday business activities. And we do see a positive outlook and also have the confidence in us being able to secure prolonging of the contracts needed.
Unknown Attendee
AttendeesThen there's a little bit broader question about the competitive situation in these long-term city contracts. There's a little bit about, has it intensified? Has that meant that there's more pricing pressure than what you maybe have seen earlier on. So a little bit insight into these long-term city contracts, what you mean by your competitors and whether it's pricing pressure out there.
Thor Pedersen
ExecutivesI think it's a very relevant question. And it is important to highlight that we do see that the bike sharing industry in Europe is a highly competitive environment. And for public tenders, price and quality are the key parameters and especially price is the defining sort of point in order to secure contracts. So yes, we do see competition. We do also see ourselves in a position where we are able to win that competition, latest proven by our securing of Ruhr and Dusseldorf contracts. And also that is, for us, a proof point of the success of our Gen4 platform. We bid with the Gen4 platform and had a price competitive offer. And therefore, we can also now roll out in those 2 cities.
Unknown Attendee
AttendeesYou already touched a little bit on the next question then. Are the fourth generation living up to expectation regarding service cost, durability and user satisfaction, I guess that's also a big part of it. So you have already started that. So let's get this question out.
Signe Sorensen
ExecutivesYes. So as I said, we started the rollout in 2025 in Copenhagen, where we both launched the classical pedal bike, but also the e-bike, which was new here in Copenhagen. And we have seen very good user satisfaction and also very high adoption rates to the e-bike. And while doing that, we have seen a continuous sort of low maintenance costs so far. So it's been really nice for us to test with just 1,000 bikes here in Copenhagen before rolling out the 2 major contracts in Germany. So far, we are very satisfied with the results we're seeing.
Unknown Attendee
AttendeesAnd on the user satisfaction, how do you measure that? Can you -- do you have some kind of surveys or something like that to ask about that?
Signe Sorensen
ExecutivesYes, we do. So every time a rider has completed a ride in the app, they will get a question about how the ride has been. And obviously, we do measure across all the different variants of bikes that we have, what was the satisfaction level, how good was the ride, how easy was it? And also if there's been any challenges with the bike, we are also measuring that per bike generation.
Unknown Attendee
AttendeesAnd then we go a little bit into the accounting notes. You have a deferred tax asset, let me see here, DKK 43.2 million that you potentially could activate if auditors start to get convinced that it's a sustainable, well-run profitable model there. So there are some questions about it. Do you expect to start -- yes, taking that in the P&L and put it on your balance sheet in '27?
Thor Pedersen
ExecutivesYes, it is a good question. And also thank you for reading through our annual report that shows that we have participants here that have done their homework. Thank you for that. And yes, we have identified a deferred tax asset of DKK 43.2 million. It is a 2025 financial statements. The deferred tax asset will be recognized when the group generate profitable taxable results in Denmark.
Unknown Attendee
AttendeesPerfect. And we actually catch the question we have got in and on. So we have 4 minutes. So in general, there is a couple of questions around your capital needs for this Germany. There is some calculation. You said a standard bike EUR 1,000, 8,500 bikes and so on and what capital you have raised. So can you comment a little bit on the capital situation? I know you can't be specific, but a little bit on how much is used for -- of the new money for rolling out in the Ruhr and Dusseldorf and so on and how you see this situation with your capital and your investments going forward?
Thor Pedersen
ExecutivesThank you for the question. Overall, it was a very successful capital raise we executed in the early 2026. The utilization of the capital will, of course, be, number one, execution of the Ruhr and Dusseldorf contracts with the related CapEx cost, but also an overall optimization of our financial structure and making sure that we have the capital muscles to react on market opportunities in both '26 and '27 and onwards, making sure that we can actually fund the company strategy, as I presented. So all in all, we do have, I would say, game-changing event with the capital raise that we executed in January -- in early 2026 and really putting the company into a position where we can now focus on optimizing our CapEx funding, optimizing our financing structure and executing the growth plan that we have laid -- yes, laid as a company.
Unknown Attendee
AttendeesAnd then maybe also a little bit -- I'm jumping a little bit because I tried to choose. The AI, and you talked about AI and machine learning. I guess that must be a big part of running a big fleet, running a lot of employees who need to service them, getting customers into the business. Can you -- you mentioned that you're doing it. Can you elaborate a little bit more on the parts you are using here and maybe a little bit about your expectation for efficiency gains or maybe that's a little bit too early. But elaborate a little bit about how you're doing this.
Signe Sorensen
ExecutivesYes, sure. I think, as you say, it's a little too early to really sort of show the results. But as an example, in the street operations, we are getting the AI to basically tell and plan the route for our mechanics to go out and fix the bike. So instead of them planning themselves, we have artificial intelligence telling them what's the good route, what needs to be available for them to fix the bike. And the rider support team is obviously making sure that with the generic questions coming in that a lot of these answers can be generated by AI and support the team by making sure that it's more efficient, but it's also basically the standard answers that everybody gets so that it's the same user experience no matter which city you are calling from, so to speak.
Unknown Attendee
AttendeesAnd on the customer side, moving the bicycles to where they are used. Is there any thoughts about that giving people a free ride -- when they will get rented out.
Signe Sorensen
ExecutivesYes. So we are also working on rebalancing as part of this basically to support that the bikes are where we would like them to be based on where we see the biggest potential for revenue. So that is a project that we currently have in motion and that we will hopefully launch around summer.
Unknown Attendee
AttendeesAnd then there's also a general question. You talked a little bit about your market outlook, how much is going. Do you expect in those market outlook also to take market share from the scooter. I think more and more people are getting tired of scooters in their cities. Any thoughts about the market development here, whether that's -- whether you also expect or have read that in the future, the bikes are going to take over for scooters?
Thor Pedersen
ExecutivesI think that -- yes, of course, we do think that bikes offer a much more reliable infrastructure component compared to e-scooters. Nevertheless, what we do see that is a general quite rapid growth in the demand for micromobility shared solutions and bikes, classical mechanical bikes and e-bikes. So my guess would be, and that is also what all sort of market intelligence will show, that is that moving forward to 2030, we do expect that from a European level, we will have much more e-scooters and much more shared bikes. So it's a general -- it's a growing trend with shared micromobility both being scooters and bikes.
Unknown Attendee
AttendeesPerfect. I have already run you a little bit over time. I'm not allowed anymore. There are some questions. I'm sure if somebody wants a question and answer, they can contact you for the direct question to that. But thank you for you, too, for taking us through the results and answering questions. And thank you for wonderful questions.
Signe Sorensen
ExecutivesThank you.
Thor Pedersen
ExecutivesThank you.
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