Elisa Oyj (ELISA) Earnings Call Transcript & Summary

January 27, 2023

Nasdaq Helsinki FI Communication Services Diversified Telecommunication Services earnings 69 min

Earnings Call Speaker Segments

Vesa Sahivirta

executive
#1

Good morning, everyone, and welcome to Elisa's Fourth Quarter 2022 analyst meeting and conference call. I'm Vesa Sahivirta, the Head of Investor Relations. And here together with me is again a very familiar team, CEO Veli-Matti Mattila; and CFO, Jari Kinnunen. We have also some audience and we start this meeting with a presentation followed by Q&A. [Operator Instructions] And I think we are ready to start, so I give word to Veli-Matti, please.

Veli-Matti Mattila

executive
#2

Thank you, Vesa, and good morning, everybody, on my behalf as well, and welcome to our interim report Q4 2022 event. Fourth quarter was a good quarter. We had solid performance in all of our business areas at Elisa. Revenue was growing 5.1% as our comparable EBITDA was growing 3.9%. Mobile service revenue continued a good growth as well with -- by 5.4 percentage points. In Finland, postpaid churn decreased. So even if the competitive intensity is high in our business, it came down to 16.2%, when in the third quarter, we had 18.6%. Postpaid subscriptions grew by 23,500, while machine-to-machine and IoT subscription base was growing even by 35,400. In the fixed broadband business, subscription base was decreasing 1,500. So that business is relatively stable. The good momentum in 5G continues. We are leading the business here, also network covering now 86% of the finished population in over 200 towns and cities. And our Board has made a decision to propose to the AGM a dividend of EUR 2.15, a payout ratio being 92%. Overall, we can say that we had a record year with 7% revenue growth, 7% EPS growth. And in 2022, Elisa bypassed the EUR 2 billion mark in the revenues first time in our history. EBITDA was growing, for the full year, to 4.2% to EUR 735 million. EBITDA percentage being 34% -- 34.5%, slightly down mainly due to the dilutive impact from our digital service businesses growing faster than the telecom revenues. Earnings per share went up to EUR 2.34 and CapEx, EUR 255 million, 3% growth. CapEx per sales was as guided 12% of revenues. And in the operational KPI side, we saw also great growth in the mobile service revenue, 6.6% in mobile subscriptions, 3.4% growth. In the fixed broadband side, we saw some decline, minus 2.5%. And in the postpaid ARPU also growth of 5% churn slightly coming down and the mobile data consumption is increasing continuously with 17% growth rate. Looking at the development over the quarters, the revenue growth really coming from all businesses, mobile and fixed services as well as from digital service businesses and equipment sales. In the mobile service revenues, of course, 5G is contributing more and more to the growth as well as the upselling of 4G subscriptions as well as the price increases with product changes that we do every now and then. EBITDA is improved, of course, by the revenue growth as well as our productivity improvement, understanding that the EBITDA percentage has a dilutive impact from the -- our international digital service business, strong growth. The churn now has a bit decreasing trend. And we have also seen that the competition, while being keen, the -- maybe the campaigning and the strongest campaigning has not taken place in 4G that much as we've seen over the past quarters. If we look at then the business segments. In the consumer side, revenue growth was 4% as well as the comparable EBITDA growth. The positive drivers from all businesses, then we had, of course, the interconnection price declines that impacted the interconnection revenues. They also impact on interconnection cost. So in that sense, EBITDA neutral. But then traditional fixed-line business as it has been for years and years decreasing. It also impacted negatively to the revenues as early as well. In the corporate side, the revenue was growing at 7%. All the businesses contributing to the growth and the same negative impact from interconnection prices and fixed-line -- traditional fixed-line business, but we also had the Frinx and Cardinality acquisitions to positively impact to the revenue side. Comparable EBITDA was also 4% for the corporate customer segment. We continue to execute our well-proven strategy, long-term development and long-term result creation. Our mission is a sustainable future through digitalization and we have many daily activities and many impacts with our work to a sustainable future, not only in the environmental perspective, but also in other dimensions. We believe that even if we have created already some results with the 3 focus areas of our strategy. There's a very, very strong potential for further results in all of the 3 strategic focus areas. In the mobile business, we continue to see the higher speeds taken by the customers also the smartphone base is moving towards 5G now, 38% of the smartphones are 5G capable, while they were 33% in the third quarter and 83% of the voice subscribers are at 4G or 5G speeds. Our 5G coverage reaches over 277 locations, over 86% of population. And even in Estonia, where we started our commercial operations for 5G, we have over 70% coverage and that has been built during the second half of 2022. Our upselling is continuing with good results. The average billing increase of 5G upgrades is more than EUR 3 continuing. In Estonia, we also won a 700 spectrum [ 2x, 10 ] megahertz slice of 700 megahertz frequency spectrum earlier. We also won 130 megahertz spectrum of the auction in 3.5 gigahertz spectrum auction. And also Elisa's active investments in optical fiber network continues, and our fast connection is already available to more than 1 million locations via optical fiber or cable modem. In digital service businesses in the domestic side, our entertainment video service is progressing very well. The new original series continued their success Summer of Sorrow won four Golden Venla awards. They are Finnish Oscars in a way. And also, the 3rd season of All the Sins became our most viewed series in 2022 and it has been sold to over 60 countries, including also the services of HBO and Showtime -- SkyShowtime. The biggest live event -- esports event: Elisa Masters Espoo 22 was also held by Elisa, thousands of daily visitors and over 1 million viewers via global broadcasting. So we are also active in this developing new entertainment video service domain. In our IT services, IT business grew with improved profitability, especially due to automation and customer demand for our cybersecurity services remained high with a special focus on proactive services and improvement of continued and resilience. In the international business domain, our Elisa industry is making a great developments forward. We have record order intake for Elisa Industry in the fourth quarter. And we have seen customers to remain active even in the end of the year. Elisa Polystar also had a record order intake in fourth quarter and also strengthening the position in North American market with contract expansions. Elisa Videra business outlook remains strong with deliveries to 52 countries in 2022. We continue to work according to our mission. It is really giving purpose for all Elisa's that we can in the 4 domains: Digital, social, environmental and economic sustainable future really make impact in the society. In our ESG indicators, the mobile network energy efficiency in Finland has been improved -- change in energy consumption per gigabyte from Q4 level to 2021 was minus 5.7%. According to our target setting, we are moving forward our population coverage to more than 100 megabit per second. Connections in Finland is also progressing proportion of female supervisors at Elisa is also getting improved step by step and the patent portfolio is developing well. The size of active patent portfolio now is 337, while the amount of first applications was 12. We have also piloted a distributed energy storage solution, which utilizes the base station battery capacity to save our energy cost and also offers a possibility to provide local electricity transition system operator with the grid balancing services. And this is a really exciting new opportunity, which we also have been able to develop utilizing the machine learning AI capabilities, which are needed with this kind of a distributed energy storage. And it really has -- can have impact, if all Elisa's base station batteries are included in this, we can provide 100 [indiscernible] hours per day of capacity. And it is a significant at especially when there would be a peak demand we can really impact on the prices for all electricity buyers. This is very exciting. And of course, this is also a solution that we are selling to other telecom operators. As the next step in our continued sustainability improvement work, we have also our long-term environmental energy management systems receiving ISO 14001 and ISO 5001 certification -- 50001 certification. Our climate reporting score improved to A- in CDP, the Global Climate Disclosure Project, to which we have been reporting systematically since 2011. And also, Elisa's sustainability report won the climate change category in the Finnish annual sustainability reporting evaluation. So we are doing many activities, but in our key focus areas in the sustainability, we also are making tangible impact to a sustainable future with digitalization. And finally, about our outlook, the development of general economy inclusion and many uncertainties. And beginning of this year, even more uncertainties that we normally have. And of course, due to this, the growth of -- in Finnish economy is expected to stall and in particular, uncertainty relating to Russia's war in Ukraine, such as inflation, energy prices and global supply chains will continue. Competition remains key. Our revenues -- revenue will be at the same level or slightly higher than in 2022. Comparable EBITDA will be at the same level or slightly higher than in 2022. However, EBITDA growth potentially is more challenging in the first half of the year. CapEx will be maximum 12% of revenue. Now I'll give the word to Jari to continue, please.

Jari Kinnunen

executive
#3

Thank you. Q4 continued strong trends, both revenue-wise as well as earnings wise. And the whole financial year 2022 was best ever in terms of revenue and the earnings. Q4 revenue growth, 5% or EUR 27 million increase inside that increase negative interconnection impact, EUR 2 million. Equipment sales increased EUR 5 million. In both segments, service revenues continued to grow and corporate segment service revenue increase was EUR 13 million, driven by mobile, digital and fixed services, a negative impact from fixed voice. Consumer segment, service revenue increase was EUR 11 million mobile and digital services increasing and negative impact from traditional voice. In expenses, Materials and Services increase was EUR 12 million. Three quarters of that relating to equipment sales increase. So equipment purchase cost higher as a result of that. Employee expenses, EUR 8 million increase impacted by acquisitions, increased number of personnel 2% collective labor agreement increased beginning of the year and higher expenses relating to short-term and long-term incentive plans. Other operating expenses remained flat. EBITDA increased 4% or EUR 7 million to EUR 185 million. Depreciations fairly much same level as a year ago. EBITDA growing 7% or EUR 8 million to EUR 119 million and slight improvement in EBIT margin to EUR 21.2 million. Financial expenses same as previous year, and EPS growth 9% of EUR 0.05 to EUR 0.60. In Estonia, growth trends also continued and both revenue and EBITDA were growing. Revenue 5%, mobile and fixed services as well as equipment sales growing. EBITDA growth, 9% margin improved to 31%. Subscription -- mobile subscription base remained fairly flat and churn remained at a low 10% level. Then CapEx -- reported CapEx for Q4, EUR 97 million, excluding licenses and leases and acquisitions, EUR 88 million. And full year CapEx, excluding licenses, leases and acquisitions EUR 255 million, which is in line with 12% CapEx to sales guidance. And main CapEx relating to 5G coverage increase and other network and IT investments. Cash flow, solid cash flow in Q4, EUR 86 million, both reported and comparable cash flow, negative impact through higher CapEx and taxes and positive impact through higher EBITDA as well as net working capital change, which was EUR 27 million in Q4 versus EUR 11 million a year ago and lower inventories and receivables impacting positively. Operating EBITDA -- operating cash flow conversion, 52% and for the whole financial year 2022, 65%. Also solid financial position and balance sheet position continuing. Cash and committed credit facilities end of Q4, EUR 385 million. Net debt came down from Q3 -- net debt-to-EBITDA came down from Q3 from 1.9x to 1.7x in line with the target range between 1.5x to 2x. Equity ratio also in line with target at 40.6%, target being higher than 35%. Return ratios improved compared to previous year. Return on equity at 30.5% and return on investment, 18.4%. And average interest expense or interest-bearing debt 1.3%. And solid financial position and cash flow and balance sheet supports strong distributions and Board of Directors proposal to AGM for dividend is EUR 2.15 per share, total amount EUR 345 million. Additionally, there is a proposal for EUR 5 million share buyback authorization. And this would mean dividend growth, 4.9%, and dividend yield 4.3% against the share price end of last year. And payout ratio, 92%, in line with distribution policy, 80% to 100% of previous year's result and will be ninth consecutive year of growing distributions, underlying strong and long-term commitment to competitive shareholder remuneration. And now I will give word to Vesa, please.

Vesa Sahivirta

executive
#4

Thank you, Jari and now we move on to Q&A part, and we start from the audience and the first question goes here. Artem, please.

Artem Beletski

analyst
#5

Artem Beletski from SEB. Two questions from my side. So the first one is relating to guidance for this year. And as you mentioned, EBITDA growth will be more challenging in the first half of the year. Is it fair to say that challenges are more related to basically Q1, if so say, is the biggest pressure of what you are facing is electricity prices. And in Q2, prices are likely to be lower with some support to be provided by PPI deal, which will be in place for you?

Veli-Matti Mattila

executive
#6

Well, we have -- as we have said earlier that we have our 10-year wind power PPA contract to start during Q2. So it's not only the Q1 where we have a bit lower kind of level support from our hedging, if you will. It is also somewhat during Q2. That's why we have said that H1.

Artem Beletski

analyst
#7

Okay. Very clear. And then the second question from my side is really, so to say, MSR growth and what are your thoughts looking at upcoming quarters? So there has been some deceleration, but we have seen, so to say, more rational markets on consumer side, 5G uptake has to be still quite good, but macro uncertainty and so on. So please, could you provide some color as you have done in the past?

Veli-Matti Mattila

executive
#8

Well, we expect the mobile service revenue to grow kind of low or mid-single digits going forward. Strong growth continued, 5G momentum is strong. We see also the kind of price levels of 5G to kind of be staying well. There is no kind of discounts for 5G that much in the market as we've seen. Also, it seems that also in the 4G part of the market, we have done price increases to the front book, but also in the smaller kind of segments to the back book pricing and they seem to be also moving well ahead. So they could -- will contribute also to the service revenue growth. But of course, always when doing price increases, it depends also on the market response and how it will move ahead. But we are positive that the low to mid-single-digit mobile service revenue growth can be sustained.

Vesa Sahivirta

executive
#9

Next question, Kimmo.

Kimmo Stenvall

analyst
#10

Yes, it's Kimmo Stenvall, Op Markets. Back on the guidance, as you said that -- or in your presentation, the corporate revenue is -- or the order backlog is quite nice in the international services and mobile service revenues are growing. So my question on the EBITDA guidance on Artem also touched, is the electricity prices the only worry that you have on the first half of the year? Or is there any some other also cost items that are rising that much that has triggered this comment to you from you?

Veli-Matti Mattila

executive
#11

Thank you. As we were talking about in the outlook that the uncertain level overall for the business and for -- not only for H1 and but also including the full year, the uncertainty is higher than we normally have the uncertainty ahead of -- in the beginning of the year. So there are, of course, many things that can impact also negatively going forward. What happens with when a customer -- for the customer demand, there's uncertainty. So far, we have not seen any dramatic changes, actually, like I said, in the international digital services, customers, B2B customers have been very active also in the end of the year. But there is uncertainty due to the Russian war in Ukraine especially, creating all kinds of challenges in the global markets. and then for many of our customers. Also. even if the electricity prices for consumers in Finland, the outlook is somewhat more positive. Still, it is a very big thing for our consumer customers having maybe impact on their demand, especially, we think then in the entertaining video services side. But also there, so far, there has been -- has not been any major impact. So that is, of course, overall which impacts not only in H1, but the full year, then -- the main reason for making the statement about the slightly more challenging EBITDA growth opportunity for H1, it is really relating to what we know, and it is the energy price hedging that we have. We have hedged now approximately 90% for the full year 2023, but the hedging for H1 is -- the level is a bit lower. And also the average price is a bit higher than we had in '22, especially relating to H1. And this the 10-year wind power contract is, of course, something that will give us pricing that we already said in the summer of '21, helping us from some point in time in Q2 onwards.

Kimmo Stenvall

analyst
#12

Okay. Then on the broadband market, I understand that you have a very, very high penetration of fiber connections in your network. And it seems that the market is fluctuating quite -- not so big numbers, but overall, I think in Elisa's case, it is usually a negative change on the broadband subscription base. So what is behind this kind of trend that we have seen in a couple of quarters?

Veli-Matti Mattila

executive
#13

Well, there has been, of course, let's say, less good development in the corporate side for broadband, fixed broadband overall. And of course, as well, we have not always been so keen on competing for the very low price part of the fixed broadband market where the big apartment buildings are having really, really low prices. So we are looking after the better ARPU fixed broadband customers, even if it comes a bit with the cost of a number of customers.

Vesa Sahivirta

executive
#14

Any further questions from the audience at this point of time? No, we don't seem to have, so we'll take first question from the conference call lines, please.

Operator

operator
#15

[Operator Instructions] The next question comes from Andrew Lee from Goldman Sachs.

Andrew Lee

analyst
#16

And just two questions from me. One on the energy price drag in the first half of the year. Just to dig into the detail on that. And then secondly, on your -- some of the repricing you've been doing. So just on the energy price drag, as you say, you've hedged quite a lot, some of which I'm guessing is at a higher price, but presumably you know broadly or roughly what that drag will be on EBITDA in the first quarter. Could you just give us your sense on what the absolute number is in terms of the price drag in Q1 and Q2, just to give us a sense of how much of a headwind it will be in the first quarter and if possible, second quarter as well? And then second question was on the B2B back book repricing. Could you give us a sense of the scale and scope of that back book repricing? How material is it in terms of the size of the repricing? How much of your B2B revenue base does it cover in terms of both fixed and mobile. Just to get a sense of the proportionality that would be great.

Veli-Matti Mattila

executive
#17

Thank you, Andrew, for great questions. In terms of the energy price difference -- average price difference in -- between H1 and H2, we can say that the H1 price is slightly higher than H2. And then to your second question, repricing the B2B side, now the B2B business side in the back book. We certainly cannot do backlog repricing that much on the large corporate customer segment because we have kind of annual or 2-year or 3-year contracts, and they are kind of set. But of course, there is more back book pricing possibilities in the entrepreneur and SME segment. But of course, now there is a quite good understanding that the inflation, especially the energy prices for these valuable digital services can be visible also in price increases, including also the larger corporate customer segment. But unfortunately, I cannot give you a bit more data on those numbers, but we can pull through the back book price increases to some extent and also then, of course, the front book pricing.

Andrew Lee

analyst
#18

Can I just follow up on the headwinds from the energy? So what exactly does that mean? Are we talking about 2 percentage, 3 percentage, 4 percentage point headwind on the EBITDA growth for the first quarter, but just still struggling a little bit to understand how much of a headwind we should expect to see there from the energy price?

Veli-Matti Mattila

executive
#19

We are not disclosing any numbers, but we can say that the average price level is slightly higher in H1 than we will have in H2.

Andrew Lee

analyst
#20

Is it -- can I ask -- is it enough to see negative EBITDA trends in the first quarter or not that large?

Veli-Matti Mattila

executive
#21

We will have same level or slightly higher EBITDA for the full year, and we have strong drivers for improving revenue and also our productivity. But like I said, there is a more challenge to have a stronger growth for EBITDA during the first half of the year.

Operator

operator
#22

The next question comes from Ondrej Cabejsek from UBS.

Ondrej Cabejšek

analyst
#23

I've got two questions, please. One is on the 4G pricing dynamics. If you could talk to us in terms of what the gap today not just in terms of pricing, but in terms of ARPU, in particular, between 4G and 5G? And how has that evolved over the [indiscernible]? Because I presume a lot of the back book repricing and some of the front book of pricing changes that you did on 4G specifically, the gap presumably has narrowed quite a bit. So that would be a helpful comment. And then second question, just in terms of bigger picture on CapEx going potentially beyond 2023. First of all, with 5G coverage reaching kind of the vast majority of the population this year? And then digital services becoming an ever bigger part of the revenue base. Is there a case to be made that the CapEx to sales ratio over time should potentially trend a bit lower than 12%? Or are there any projects that will require new investment, maybe more competition in fiber that would be pushing the level back to 12%, even though implicitly the mobile CapEx is actually going up as a percentage over the past 6 years.

Veli-Matti Mattila

executive
#24

Okay. First, in regards to the 4G pricing and price increases, as you may remember, during the October, we raised the prices, i.e., the new sales prices, front-book prices in 4G. Actually, we have done the same during this week. And we can say that the difference between 4G and 5G list prices is somewhat smaller now after these 2 front book price changes that we did for 4G. What we get more from 5G customers on average is a bit more than EUR 3 per month versus 4G customers. That's maybe for your question number one. Then in regards to CapEx, we are not quite thinking, even if we have a longer-term investment kind of programs at Elisa for 5G or any other kind of technologies or large IT system renewals, multiyear projects, we do not think investments on annual level as projects, and we tend to kind of have good opportunities to invest to the max 12% level. So even if we might or might not, I'm not saying that we will have less investment to 5G this year. But if we -- even if we would we will have probably something else that we still have a max 12%. So I wouldn't see that we will have less than 12% investments, but the guidance is pretty solid, max 12% for CapEx this year.

Ondrej Cabejšek

analyst
#25

I have a quick follow-up on the 4G versus 5G kind of ARPU delta that you have. What implications does that really have? So is it maybe easier now to upsell people to 5G because the gap is smaller? Or is it conversely a bit more difficult to pass through further price increases on the back book going 4G because the effective pricing is now so close to 5G. What are the implications of that gap narrowing, please?

Veli-Matti Mattila

executive
#26

Well, certainly, the -- when the price difference for 5G is somewhat smaller than 4G, 5G becomes maybe a bit more attractive overall for customers to choose. But we have still many customers who are buying new 4G subscription. Not everybody is just trade going to 5G. So it has really meaning for customers upgrading themselves within 4G domain, for example.

Operator

operator
#27

The next question comes from Peter Nielsen from ABG.

Peter Nielsen

analyst
#28

Just a question on cash flow, please. The cash flow is lower in '22 then slightly lower than in '21, Jari, could you give us any sort of thoughts on indication on how we should view the outlook for free cash flow in '23, please, including should we assume higher interest cost than on the tech side. But any sort of thoughts on how we should view the cash flow outlook for this year would be very much appreciated. And then just a small follow-up on Digital Services, where growth rates seem to have come down in Q4. You've said all along, Veli-Matti, that there will be fluctuations among quarters. So I guess that was to be expecting. But are we seeing sort of at least a temporary slower growth in Digital Services also coming into this year, perhaps macro-driven?

Veli-Matti Mattila

executive
#29

Thank you, Peter. Good. I'll let Jari to respond first question regarding the cash flow. But in terms of the Digital Service business growth, we can say that there is just fluctuation, especially in the international software businesses that we have different quarters for the revenues. But -- the fourth quarter was strong for our Elisa -- Polystar Elisa industry and also especially for the order intake. There is somewhat more maturity coming to the domestic digital service business is also impacting to the growth rate. And even if you didn't ask, by the way, fourth quarter was the first time when our Digital Service businesses revenue was higher than our fixed service revenue business. Jari, please about the cash flow.

Jari Kinnunen

executive
#30

Yes, 2022 cash flow after investment, that was EUR 300 million and excluding acquisitions, EUR 321 million, which was 5% or EUR 17 million below year 2021. And there was change -- the negative change in net working capital in last year, which is the main -- makes the main difference in comparison to previous year and now in Q4, there was improvement in net working capital change. In fact, it was EUR 70 million better the change than what it was in 2021. So first part of last year, net working capital was contributing negatively. And we are not guiding cash flow, but we are not expecting same kind of negative impact as we had in the beginning of last year, repeating this year.

Operator

operator
#31

The next question comes from Sami Sarkamies from Danske Bank.

Sami Sarkamies

analyst
#32

I have two questions. First, going back to the MSR growth topic. It cooled down from 7% level to 5% in the fourth quarter, even though you've been making a material price increases. Can you elaborate on the negative drivers like Estonia and then think about the outlook for this year, what's your expectation that you will be able to maintain current level? Or should we assume return to sort of more typical 3% to 5% range? And then I have a second question on cost inflation.

Veli-Matti Mattila

executive
#33

Okay. If we start from the MSR, let's say that the comparables, of course, also bear the results we are making quite steady development on up-selling in absolute terms, but of course, the comparables influence a bit the price increases that we did lever very much to the front book, so they didn't have that much impact yet during the fourth quarter for MSR. Also Estonia, we have made some price kind of increases there as well, not making an impact yet to maybe to the fourth quarter that much, but later on -- but it's not that Estonia or any other things directly kind of impacting negatively. It's just that we make comparable -- the comparable is quite strong, what we had earlier and we make a steady development moving forward with 5G and up-selling. And the level of MSR, as I said earlier, is low to mid-single digit. That's what our estimation is for the year.

Sami Sarkamies

analyst
#34

Okay. That's very clear. And then on cost inflation, I think we have covered power price. But could you please elaborate on your expectations regarding salary increases when would those be kicking in? And what is sort of the level relative to last year? And maybe finally, what can you do this year to sort of mitigate cost inflation from power price and, sorry, inflation?

Veli-Matti Mattila

executive
#35

Okay. It's very difficult now as we know everybody in Finland that there's negotiations going on in regards to the salary price increase level where it will be landing. So it will be something, but I wouldn't take now publicly comment on that because there's unions negotiating there as we speak, basically. We have certain assumptions in our thinking. And we, however, believe that we will be well covered with our plans for the situations without taking a kind of position on which number there will be for the inflation in salary. What was your other part of your question in the inflation?

Sami Sarkamies

analyst
#36

It was regarding mitigating actions, what measures can you take to offset the cost inflation?

Veli-Matti Mattila

executive
#37

Of course, when thinking about electricity cost or price increase, there's also an element of electricity consumption that is increasing because we are selling more digital services or the consumption of digital services is increasing. So of course, we continuously do energy efficiency development based on automation, but also in many other ways, that's one way to mitigate. But of course, what we -- as we have a long-term thinking with our business we are kind of earning from the decisions and developments that have been done for the hedging of the prices. So even if we are not totally immune to the energy price increases, we have, I would say, a very competitive level of kind of mitigation through hedging.

Operator

operator
#38

The next question comes from Nick Lyall from Societe Generale.

Nick Lyall

analyst
#39

Just a couple of questions, please. It was -- a quick one for us to go back to digital services. As Peter said, it did look quite a bit slower this quarter. Could you just tell us the M&A contribution from the acquisitions, obviously, this in Q4? And also on domestic digital services, is that slowdown possibly going to be a bit more permanent now? Given sort of the cyclicality potentially of some of those businesses. And then secondly, would it be possible to outline what happened? I mean you mentioned in the domestic market -- domestic mobile market, that activity was well down. Could you just describe whether it was one or all players? And did that mean your marketing budget was really sharply down this quarter, given I think the gross ads were down about 20%.

Veli-Matti Mattila

executive
#40

Okay. In terms of the Digital Service businesses, Jari, will give you a bit understanding of the M&A impact, which was not that large. Anyhow, in terms of the domestic businesses contributing to the growth a bit less. I'm not sure if it's a more permanent level exactly what we had in the fourth quarter. But certainly, we are getting a bit more mature in -- especially in the entertaining video business. In the market there is very, let's say, fierce competition, especially in the streaming services. But on the other hand, if you think about IT business, we are very differentiated with our approach with utilizing automation in IT, also getting kind of high respect the cybersecurity services. They are on growing demand. So in the IP side, there is also a very good potential to increase the growth there. But this was the situation for the fourth quarter. In the domestic mobile market, we may have had a little bit less marketing cost or sales cost due to slower churn level in Q4. I wouldn't say that it was particularly meaningful, but somewhat lower level cost there.

Nick Lyall

analyst
#41

Just in terms of EBITDA boost on the EBITDA, sorry, you don't think the -- there is a substantial boost from lower marketing budgets in the fourth quarter. There's nothing too material to worry about coming back in first or second quarter.

Veli-Matti Mattila

executive
#42

Nothing significant, though.

Jari Kinnunen

executive
#43

And the acquisition -- impact of first consolidation impact in revenue change in Q4, that was EUR 2 million.

Operator

operator
#44

The next question comes from Francesca Schild from BNP Paribas Exane. The next question comes from Siyi He from Citi Group.

Siyi He

analyst
#45

I have two, please. And the first one is just a follow-up on Nick's question earlier on. And it sounds like you also suggest that you -- the digital services is now getting mature. And I think in the previous quarter, you quoted that there have been some investments that you need to make to drive the digital services growth. So my question is considering that this part of business is getting mature, do you think that some of the [indiscernible] that you invested in the past will not repeat in the -- going forward? . And my second question is on the 4G and 5G split. I understand you said in the presentation that 4G -- overall 4G proportion is declining because of 5G growth. And I'm wondering when do you think that you will be providing some visibility of the split of the 5G customers?

Veli-Matti Mattila

executive
#46

The growth of digital service businesses, we have to look at it from the angle that we have domestic services that are in their kind of life cycle and development much more further than the international ones. We see some maturity and lowering in the domestic side, especially in the video entertaining services. In the IP side, as I said, there is also a lot of potential in the digital service businesses internationally, there is no slow growth. As I was telling the order backlog was really strong for order intake in Q4 for both of the software businesses we have internationally, also including Elisa video communications. So there's no real slowdown. And in terms of the additional OpEx that you were referring to, especially in the international software businesses, we are growing those businesses and of course, investing, let's say, more than maybe the kind of normal situation in the businesses in relative terms, it's -- in Elisa numbers, they are not that huge investments to the growth of our software businesses. But for those particular services, we are, of course, increasing sales forces and also marketing and so forth to some extent so that we can really spread the great solutions that we have in these both businesses. 4G, 5G split. Unfortunately, we are not disclosing for the time being, the numbers of subscribers. One indication I can give that approximately half of the MSR growth is coming from 5G customers at the moment. So they are contributing very strongly. And the growth rate of 5G customers is quite steady for us going forward what it has been and how we see it moving forward. And there is kind of a good potential left to move customers not only to higher speeds within 4G, but also, of course, to 5G and further to the higher speed in 5G. So the -- more important thing we believe to the market is that we can do more than EUR 3 more on average per month from moving customers to 4G to 5G rather than the number of -- exact number of customers in 5G. And I cannot kind of give the date when we will finally tell about the number of 5G customers at the moment. We focus more on the additional revenue.

Operator

operator
#47

The next question comes from Stefan Gauffin from DNB.

Stefan Gauffin

analyst
#48

Yes. I have a couple of questions. Finland has been much more of a mobile-only market. I think I noticed a little bit more positive comment around fixed or fiber broadband in the CEO letter. So can you just comment if there is a real change in the market relating to fiber broadband? And what -- if that's the case, what is driving this change? And then secondly, you are closing down the 3G network in 2023. What kind of cost savings will we see from this change? Or will that be deployed to 5G network?

Veli-Matti Mattila

executive
#49

All right. The reason, as you know, for more mobile-driven broadband market for residential customers in Finland, of course, relates to the unlimited business model, which we have, which is also a reason that customers are happy to move to 5G because the WiFi is not really an option in Finnish market because there has not been the need to develop WiFi networks that much because customers are happy to use mobile network. But we have seen -- as you said, we have seen in the fiber market, a bit more activity, a bit more maybe customer demand also. In addition to the mobile broadband demand, we have seen more demand for fiber solutions. But we continue, as we have earlier been doing to gradually build the fiber offering, fiber coverage that we have. There's no kind of major change what we do in fiber, but it is something that we see a positive demand, which is, of course, complementing. And it comes probably from the more extensive remote working that people are doing that they -- in addition to the mobile connections, they appreciate also a stronger and stronger fixed broadband connectivity, if it is possible to kind of be achieved with decent initial investments by the customer.

Jari Kinnunen

executive
#50

So the savings of that, they are partly coming step-by-step. So it's not onetime change. So we are reducing step-by-step already during the year and savings relate to different items, like electricity usage or network maintenance and partly during the year and then the rest impacting 2024. And now we are not giving any single number for that. It comes together with the guidance outlook for this year included and then for 2024 outlook as well.

Operator

operator
#51

[Operator Instructions]

Unknown Analyst

analyst
#52

I had a question on depreciation because it's important for EPS outlook, please. Because your sales growth 2022 CapEx is up EUR 19 million over 2020, but in the same time, depreciation is down EUR 7 million. So I was wondering if you could talk about the changes in what you're investing in? How that's impacted asset lifetime? Because I can't see much changing from your commentary over the years in the statements.

Jari Kinnunen

executive
#53

Well, there are -- yes, sometimes, of course, some of technologies, they come end of the lifetime and the end of the depreciation, and that varies from year-to-year. So that has some impact, also some acquisition-related depreciations like customer-based depreciation or software asset-related depreciations. They are typically, let's say, 3 to 5 years depreciation and there has been some of those coming to end last year. So generally, for this year, depreciations, approximately same level as 2022.

Operator

operator
#54

The next question comes from [indiscernible] from JPMorgan.

Unknown Analyst

analyst
#55

I just had one question. Because you mentioned more about front book price increases, but how about back book? Like can you share to what extent they have been done in 2022 if they have?

Veli-Matti Mattila

executive
#56

Okay. Yes, we certainly have done back book price increases, but they are a bit different. We are doing them, let's say, on a cohort-by-cohort basis more. They are, let's say, more, and there will be more -- or there has been more of those, but with the smaller customer groups, depending on a bit how the customers who have some point in time, both the price -- the subscription with certain price plans, how they relate to the current price levels and so forth. So we do those actively, yes, but I cannot single out and detail more, but they are -- the back book price increases, they are for smaller customer groups, but they are more of those what we've done last year.

Unknown Analyst

analyst
#57

And in general, what are the terms in consumer contracts? Like are you allowed to increase prices mid contract? Or are you not allowed like what are the terms?

Veli-Matti Mattila

executive
#58

In the consumer side, after certain period of notice, we are allowed to increase prices in most of the cases. But then in B2B side, there are a bit different kind of contracts and in some contracts, is quite difficult. But in the consumer side, it is quite common.

Operator

operator
#59

The next question comes from Luis Lecaroz from Credit Suisse.

Luis Sanchez-Lecaroz

analyst
#60

I have two questions, please. The first one is on the outlook for 2023. I have here your challenges for H1 2022, which are basically skewed towards Q1 and around energy headwinds. But I would like to understand what are your mitigants to offset those headwinds in terms of cost savings. I hear you talking about the 3G shutdown. Are there any other potential cost savings that you can use to achieve stable to growing EBITDA into the full year? Or putting it differently, how comfortable are you feeling about the 3 percentage growth on EBITDA that consensus is expecting for 2023? The second one is around mobile in Finland. I mean, we are one month already into Q1. How are you seeing competitive dynamics evolving into the first quarter of the year, especially considering that Q3 and Q4 have seen a more rational environment with your two closest peers, lifting up pricing on 4G.

Veli-Matti Mattila

executive
#61

For the first question, We, of course, continuously do productivity improvements of various kinds with continuous improvement, also utilization of automation, which we, of course, continuously have bringing results in terms of cost reductions and then impacting positively to the EBITDA. We, of course, have those. The main kind of mitigation has been, of course, the utilization of hedging for energy price cost and that's kind of the main thing. But of course, we always, in addition to the continuous improvement, certainly, we take a look on additional possibilities to mitigate the -- some cost increases that may come, for example, due to the energy price increases. But I want to underline that Elisa is running the business quite some differently from many organizations and enterprises. We are really for the long term, we develop our productivity and cost base more from quality development in mind that we always improve the customer experience and quality and having then waste and unnecessary use of time and things like that to kind of be taken out from the system. And that is the continuous improvement to how we are running continuously the productivity up, and we try to avoid abrupt cost reductions like slashing some hundred people here or there because short-term, they bring nice results, but they are very often disturbing and bringing actually negative impact to the EBITDA development in a way or another. But of course, we can shut down certain kind of smaller service levels. Now we are shutting down the 3G network, which is, of course, bringing benefits, like Jari said. Asking about our midterm guidance about the 3% EBITDA growth, we are comfortable with that target for the full year. Even if we have the kind of more uncertain future ahead of us versus normal years. The mobile -- for first quarter, we have only one month -- almost one month behind us. But what we have seen is that, certainly, that we are not the only operator in Finland who has negative impacts from higher energy prices. If that's the comment I give you that, I think, is it.

Luis Sanchez-Lecaroz

analyst
#62

And on mobile market environment?

Veli-Matti Mattila

executive
#63

Well, like I said, in the mobile environment, the -- it's too early to comment on what the first quarter from the competitive intensivity point of view would look like. We will report that due time in April, but it is clear that the higher energy prices are kind of impacting not only Elisa, but also other telcos.

Operator

operator
#64

There are no more questions at this time. So I hand the conference back to the speakers for any closing comments.

Vesa Sahivirta

executive
#65

All right. Thank you very much for the questions. And let's take if there is any further questions from audience? No, it's not seems to be. So we thank you for your participation and questions, and we see you lovely rest of the week and weekend. Bye now.

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