Emerald Finance Limited ($538882)

Earnings Call Transcript · June 1, 2026

BSE IN Financials Consumer Finance Earnings Calls 53 min

Highlights from the call

In Q4 FY '26, Emerald Finance Limited reported a total income of INR 9.76 crores, up from INR 6.49 crores in Q4 FY '25, signaling a strong year-over-year growth. The net profit stood at INR 4.364 crores, with an EPS of INR 4.36, maintaining the same EPS for the full fiscal year. Management expressed optimism about future growth, particularly in the Early Wage Access (EWA) segment, and indicated a focus on expanding corporate partnerships and enhancing technology capabilities. The company also received a credit rating upgrade from CRISIL from BB+ to BBB-, which could positively impact its cost of funds going forward.

Main topics

  • Revenue Growth: Emerald Finance reported a total income of INR 31.2 crores for FY '26, reflecting healthy growth over FY '25. Management stated, 'FY '26 has been a very decent year for Emerald Finance as we continue strengthening our position across digital lending.'
  • Earnings Performance: The net profit for Q4 FY '26 was INR 4.364 crores, consistent with the EPS of INR 4.36 for the full year. Management noted, 'We continue to strengthen both our operational and financial performance.'
  • NPA Management: Emerald Finance reported a gross NPA of INR 66 lakhs, with recoveries of INR 38 lakhs and write-offs of INR 23 lakhs. Management confirmed, 'We have not added any new customer to the NPA.'
  • EWA Segment Growth: The EWA business is showing strong traction, with management stating, 'We strongly believe that EWA continues to be scalable and a recurring use platform with strong long-term growth potential.'
  • Corporate Partnerships Expansion: Emerald aims to onboard 150 to 200 new corporate clients in FY '27, with management indicating, 'We look to increase this rate quarter-on-quarter subject to market condition.'

Key metrics mentioned

  • Total Income: INR 9.76 crores (vs INR 6.49 crores in Q4 FY '25, +50% YoY)
  • Net Profit: INR 4.364 crores (consistent with EPS of INR 4.36 for FY '26)
  • EPS: INR 4.36 (consistent for both Q4 and FY '26)
  • Gross NPA: INR 66 lakhs (with recoveries of INR 38 lakhs and write-offs of INR 23 lakhs)
  • EWA Disbursements: INR 10 crores (out of total INR 22 crores in EWA plus cross-sell)
  • Corporate Clients: 185 (targeting an addition of 150 to 200 clients in FY '27)

Emerald Finance's strong revenue growth and net profit performance in FY '26, coupled with a positive outlook for the EWA segment and corporate partnerships, position the company favorably for future growth. However, analysts are cautious about NPA management and disbursement trends. Investors should monitor the company's ability to maintain growth momentum and manage credit risks as it expands its corporate client base.

Earnings Call Speaker Segments

Operator

Operator
#1

Ladies and gentlemen, good day, and welcome to the Emerald Finance Limited Q4 and FY '26 Earnings Conference Call hosted by Kirin Advisors Private Limited. [Operator Instructions] Please note that this conference is being recorded. I now hand conference over to Mr. Karan Thakur from Kirin Advisors Private Limited. Thank you, and over to you, Mr. Karan Thakur.

Karan Thakur

Attendees
#2

Thank you. Good afternoon, everyone. On behalf of Kirin Advisors, I welcome you all to the Q4 FY '26 earnings call of Emerald Finance Limited. We have with us the senior management of the company led by Mr. Sanjay Aggarwal, Managing Director; Ms. Gurmeet Kaur, Chief Risk Officer; and Mr. Talin Aggarwal, Head of Business Development. We will start with brief opening remarks, which will be followed by a Q&A session. Thank you. And now I hand over the call to Mr. Sanjay Aggarwal. Over to you, sir.

A. Aggarwal

Executives
#3

Hi, good afternoon, everyone, and a very warm welcome to all our investors, analysts and stakeholders for joining us today for the Q4 and FY '26 earnings call. Joining me on the call is Ms. Gurmeet Kaur, our Chief Risk Adviser; and Mr. Talin Aggarwal, who heads our Technology and Business Advisory initiatives. On behalf of the management team, I sincerely thank all of you for your continued trust and support in Emerald Finance. FY '26 has been a very decent year for Emerald Finance as we continue strengthening our position across digital lending, Early Wage Access solutions and the gold loan and other syndication business. During the year, our focus remains on scaling our technology-led financial services platform, strengthening our strategic partnerships and improving operational efficiencies across all the 3 business verticals. Our Early Wage Access business continued to witness healthy traction during the year, supported by increasing adoption among corporates and employees seeking flexible digital financial solutions. During Q4, we continued expanding our corporate ecosystem and strengthening employee engagement across onboarded partners. We strongly believe that EWA continues to be scalable and a recurring use platform with strong long-term growth potential driven by increasing focus on employee financial wellness and digital value-added solutions. Operationally, we have continued to invest in digital infrastructure automation and platform integration capabilities to improve scalability and turnaround times across our -- all the 3 business verticals. Our proprietary API-driven technology platform enables seamless onboarding salary validation, disbursement and customer services while maintaining prudent risk management and operational discipline. During the year, we also strengthened customer accessibility and digital engagement through the rollout and scaling of the Emerald EWA mobile application. Also, we are one of the few companies who are disbursing through WhatsApp mode. In our gold loan syndication business, we disbursed about INR 375 crores during the last quarter through our banking and NBFC partners, including ICICI, HDFC, RBL and Muthoot Finance. Our partner ecosystems remain one of the key strengths of the company. Today, Emerald works with more than 40 financial partners and is supported by relationships with 14 lenders across multiple lending products and financial services category. Coming to the financial performance of Q4 FY '26, the company reported total income of INR 9.76 crores as compared to INR 6.49 crores in Q4 FY '25. Our net profit is at INR 4.364 crores and -- net profit is at INR 4.364 crores with an EPS of INR 4.36. For the full year FY '26, the company delivered total income of INR 31.2 crores, reflecting healthy growth over FY '25. EBITDA margin stood at INR 3.3 crores while the net profit came at INR 15.15 crores, translating into EPS of INR 4.36. During the year, we continue to strengthen both our operational and financial performance while simultaneously investing in technology, infrastructure, platform capabilities, customer acquisition and strategic partnerships to support the next phase of scalable growth. I'm very pleased to share that CRISIL has upgraded our rating from BB+ to BBB-. Looking ahead, we remain optimistic about the opportunities emerging across India's fintech and digital lending ecosystem, increasing digital adoption, growing financial inclusion, rising demand for alternative lending solutions and deeper fintech penetration continue to create meaningful long-term opportunity for technology-led NBFC platforms like ours. Going forward, our focus will remain on expanding our corporate network, strengthening technology capabilities, deepening strategic partnerships and scaling transaction volumes while maintaining prudent risk management and operational discipline. Before I conclude, I would like to sincerely thank to all our shareholders, lending partners, customers, employees and regulatory authorities for their continued trust, confidence and support throughout the year. With a strong business pipeline, expanding partnerships and increasing digital trends, we remain confident about sustaining our growth momentum and building Emerald Finance into a scalable technology-driven resilient financial services institution. Thank you, everyone. I would now request the moderator to open the floor for question and answer session.

Operator

Operator
#4

[Operator Instructions] We have first question from the line of [ Manish Kunwar ], an individual investor.

Unknown Attendee

Attendees
#5

Congratulations on a great set of numbers. My concern is about that in the last concall, you have called that NPA of INR 26 lakhs, you have achieved INR 9 lakhs and remaining INR 17 lakhs was scheduled to be received in the -- before the March, how much amount has been received since?

A. Aggarwal

Executives
#6

Come again. Repeat the question, please?

Unknown Attendee

Attendees
#7

Sir, in your last concall or quarter, it was mentioned that NPA of INR 36 lakhs that you have collected the INR 9 lakhs and the remaining INR 17 lakhs was yet to be collected. So has that amount has been collected.

A. Aggarwal

Executives
#8

Okay. So I'll give you full year figure. Will you give or should I give?

Gurmeet Kaur

Executives
#9

I can do that, Sanjay.

A. Aggarwal

Executives
#10

Yes.

Gurmeet Kaur

Executives
#11

Okay. So we had a gross NPA last year, which is including EWA plus our business loan and personal loan of INR 66 lakhs. We recovered INR 38 lakhs from our NPA pool and remaining as of March 31, we had written off INR 23 lakhs.

Unknown Attendee

Attendees
#12

So Ma'am, then another INR 16 lakh yet to be recovered?

Gurmeet Kaur

Executives
#13

So this is the gross NPA number, which is across EWA and business loan and personal loan.

Unknown Attendee

Attendees
#14

So how much amount is...

Gurmeet Kaur

Executives
#15

So we had the total gross NPA for the financial year was INR 66 lakhs. Out of the recoveries that happened during the year before we could write it off was INR 38 lakhs already. And then we have written off as of March 31, we had written off INR 23 lakhs. And out of this INR 23 lakhs also, Sanjay, we were just discussing, we have already post write-off collection that has happened in April, that is of about INR 6-odd lakhs. So those are the write-offs at the portfolio level, including EWA, business loan and personal loan, what we finally wrote off is INR 23 lakhs. However, the recovery process does not stop. So the recovery -- that particular recovery would be shown as a post write-off recovery and it will come into the income...

Unknown Attendee

Attendees
#16

Okay. Got it. Ma'am, another question as by EWA program, Ma'am, how many -- after onboarding so many, confirm please. How many are write-off or closed, Ma'am? Can you tell me the exact number?

Gurmeet Kaur

Executives
#17

No, I don't understand the question. So what do you...

Unknown Attendee

Attendees
#18

In EWA program, you are onboarding the new companies -- yes ma'am. So, yes...

Gurmeet Kaur

Executives
#19

Talin, can you please give that number? How many of them are active currently with us?

Talin Aggarwal

Executives
#20

Okay. Active are about 180, 185.

Unknown Attendee

Attendees
#21

Got it. Got it. And in this year, what will be the strike rate, sir, to add the companies...

Talin Aggarwal

Executives
#22

Sorry, this year you're asking, for the year...

Unknown Attendee

Attendees
#23

Yes, yes.

Talin Aggarwal

Executives
#24

So we're looking at an addition of anywhere between 150 to 200 companies depending on the market environment and the quantum and the size of the company we are getting.

A. Aggarwal

Executives
#25

So on average, last year, only about 31 companies per quarter. So that is a bare minimum number we are looking at. I think the numbers will increase this year given our penetration of the market and now people are slowly becoming aware of this product. I think this number should be more than that only.

Operator

Operator
#26

The next question from the line of [ Harshul Sood ] an individual investor.

Unknown Attendee

Attendees
#27

Congratulations sir, on such a great set of numbers. My question is from 2 statements, which were from your old concall. The first statement is you said that in your -- old concall that you planned to onboard large corporates, is there any update on that?

Talin Aggarwal

Executives
#28

Yes, we are in talk with a few large corporates. We cannot disclose the name until the MOUs are not signed with them. But yes, we have a bit of a focus from onboarding everything. So [indiscernible] in the past quarter.

Unknown Attendee

Attendees
#29

So there has been progress. That is in pipeline, that thing.

Talin Aggarwal

Executives
#30

Yes, yes.

Unknown Attendee

Attendees
#31

Okay. And my second question is before the app was rolled out, your app on Play Store, you said that the app was reviewed by a big banker in Mumbai. And in the shareholder pattern of September 2025, there was a name that came up Vishal Sudhir Kampani. That name is also in promoters of JM Financial, is there any correlation or it's coincidence?

Talin Aggarwal

Executives
#32

I'm not aware of any such linkage there.

Unknown Attendee

Attendees
#33

No linkage, right?

Talin Aggarwal

Executives
#34

No, no, not aware of any such linking.

Unknown Attendee

Attendees
#35

Okay. Okay. But my last question is that the -- I was going through the downloads on the Google Chrome and the download for the app was still very low just over [ 500 ] so my question is how do the customer avail the -- how do they use the app, how do they avail it to do they have website, WhatsApp or app, what's the [indiscernible]

Talin Aggarwal

Executives
#36

I would say these are healthy mix of all 3 so Android users can get the app, the iOS users are using either WhatsApp or the portal. And anyone who is logging from a desktop is using the portal.

Unknown Attendee

Attendees
#37

Okay. Is there any advantage of one over the other or it's all the same?

Talin Aggarwal

Executives
#38

I mean, it's just multiple channels we're giving to our customers and from where they can access. It's a better reach for us as well in the future when we add more products, we can showcase it on all the portals/channels at the same time. It is just a matter of reach...

Operator

Operator
#39

[Operator Instructions] The next question from the line of [ Bibhor Halan ] an individual investor.

Unknown Attendee

Attendees
#40

My question is that you stated in your presentation that you have got INR 22 crores of disbursal in EWA plus cross-sell. Can you provide the split of this INR 22 crores, how much was disbursal in EWA and how much is cross-sell?

Talin Aggarwal

Executives
#41

I would say INR 10 crores and INR 12 crores. INR 10 crores is EWA and INR 12 crores cross-sell.

Unknown Attendee

Attendees
#42

Okay. So while the disbursal run rate is -- quarter by quarter growth is slowing down. In the last quarter, you had guided that we will do something around INR 11.5 crores to INR 12 crores by the end of this quarter and we are only INR 10 crores right now. Why the run rate is quarter on quarter dropping this much of EWA disbursal.

Talin Aggarwal

Executives
#43

The market is very finicky. The markets become highly volatile since the last quarter in the past 3 to 4 months. Our corporate rejections rate is almost 60% down, we tend to reject [indiscernible] so I think overall we call this market very choppy at this moment and aiming to particularly large disbursement as well.

Unknown Attendee

Attendees
#44

Okay. So next question is what is the actual EWA revenue in the last quarter including disbursal and cross-sell? What was the EWA revenue in the last quarter?

Talin Aggarwal

Executives
#45

For EWA?

Unknown Attendee

Attendees
#46

Out of the total INR 8.2 crores of average that you have done in the last quarter, how much got attributed to EWA per se?

Talin Aggarwal

Executives
#47

About 6%.

Unknown Attendee

Attendees
#48

Only EWA, 6%.

Talin Aggarwal

Executives
#49

Yes, 6%.

Unknown Attendee

Attendees
#50

But in the presentation it was said that on the overall you [indiscernible] 8% of revenue from EWA. So how come the last quarter [indiscernible] 6 percentage and in the last call, you had said that [indiscernible] 5% from EWA till December. The number should be approximately 10% to 12%, right? [indiscernible] for the entire year to be 8 percentage.

Talin Aggarwal

Executives
#51

[indiscernible] EWA only. Only the proceeds from EWA. The number given in the presentation is...

Unknown Attendee

Attendees
#52

I'm asking total EWA. EWA plus cross-sell?

Talin Aggarwal

Executives
#53

I think we calculated that, I will share.

Unknown Attendee

Attendees
#54

You are saying only EWA disbursal it is 6%. And what is the average yield you get from the cross-sell of EWA of the INR 12 crores of the disbursals that you have given from cross-sell, what is the average yield you get?

Talin Aggarwal

Executives
#55

1.3.

Unknown Attendee

Attendees
#56

1.3?

Talin Aggarwal

Executives
#57

Sir, that is keep on changing across production. Personal loan [indiscernible] if it's gold loan, we will have 1% and if it's home loan [indiscernible] again 1%, 1.25%, it depends, what is the mix of that [indiscernible] 3% to 4% that just keeps on changing every quarter.

Unknown Attendee

Attendees
#58

Okay. Got it, sir. So if I assume your average yield to be 1.5% for EWA disbursal and 1.3% for EWA cross-sell then can I assume for total EWA revenues will be somewhere around INR 22 crores multiplied by 1.4%, which is approximately may be what INR 22 crores into -- so INR 22 crores for only [indiscernible], right?

Talin Aggarwal

Executives
#59

It is.

Unknown Attendee

Attendees
#60

So if I take that -- so can I assume it to be somewhere around INR 70 lakhs to INR 80 lakhs for the quarter for the EWA revenue.

Talin Aggarwal

Executives
#61

Right, right.

Unknown Attendee

Attendees
#62

That is only for the month of March, right? If I paid for the quarter, it should be around INR 70 lakhs, ballpark number?

Talin Aggarwal

Executives
#63

We can share -- no, no worries. We understood the point. We can share the exact numbers if you want main data.

Unknown Attendee

Attendees
#64

Got it. And the next question is basically in the last quarter, your cross-sell percentage was around 25% to 30% that was shared. So what has led to such a sharp jump in the cross-sell revenues because on the INR 10 crores disbursal if you have done INR 12 crores of cross-sell, what is the reason of such a sharp jump in the cross-sell?

Talin Aggarwal

Executives
#65

Right. Because we actually made some changes within our app and portal. We added a cross-sell [indiscernible] our customers from the very front end reasonable eligibility criteria that we -- could apply for the loan and [indiscernible] instantly with the respective bank.

Unknown Attendee

Attendees
#66

Sir, we are focusing now majorly on the cross-sell part also, no?

A. Aggarwal

Executives
#67

[indiscernible] focusing on cross-sell. Earlier we [indiscernible] that much of focus on cross-sell. Now, we have systems are in place and our major focus right now is on cross-sell also.

Unknown Attendee

Attendees
#68

Got it, sir. Sir, you had said that in your previous calls for FY '27 guidance, right, of INR 32 crores to INR 40 crores of profit where are we on that for FY '27 guidance?

A. Aggarwal

Executives
#69

Yes, I think so. See, [indiscernible] the foundational skills of Amazon was slow, smooth and smooth is fast. Slowly and smoothly they are moving forward. If you look at -- I was looking at the slide, in Q1 '25, our total PAT revenue was INR 4.39 crores and in Q4 '26, our total PAT is INR 4.39 crores. We have moved very slowly and smoothly and across the 2 years, what was our revenue at one point is now our PAT. We continue to move very slowly as well as smoothly. The main thing is we should move smoothly and don't do any major goof ups given the market...

Unknown Attendee

Attendees
#70

That is absolutely well appreciated. But from the guidance perspective, since we had given that guidance, so just wanted to understand the update on that. So what is...

A. Aggarwal

Executives
#71

Last year, we were 4.36. I'm pretty decent if all things go well, we should be crossing INR 7 crores this year. We crossed [indiscernible] pretty decent.

Unknown Attendee

Attendees
#72

Sir, just one more suggestion, if you can make the PPT a little more data oriented, which will help a lot to understand the numbers -- So I think the PPT this time has come around very well, just one small suggestion, if you can make the PPT a little more data oriented and we will built up at a quarter level, right [indiscernible] and gold loan since you have given at an year level, if you can give it at a quarter level and provides a breakup of the revenue components and the traffic components, it will help us to understand the segment-wise business well at a quarterly level.

A. Aggarwal

Executives
#73

Sure.

Operator

Operator
#74

The next question is from the line of Rohit from [ Optum Capital ]

Unknown Analyst

Analysts
#75

Sir, what is the average salary of employees who use EWA as a product...

Talin Aggarwal

Executives
#76

About INR 55,000 to INR 60,000.

Unknown Analyst

Analysts
#77

And sir, how much loan amount did we give to them?

Talin Aggarwal

Executives
#78

On a portfolio level, INR 25,000 is the average.

Unknown Analyst

Analysts
#79

And highest or lowest...

Talin Aggarwal

Executives
#80

Highest INR 1 lakh. We don't go beyond INR 1 lakh as per our policy. Lowest people, as low as INR 100...

A. Aggarwal

Executives
#81

[indiscernible] INR 100.

Unknown Analyst

Analysts
#82

And sir, what the cross-sell opportunities.

Talin Aggarwal

Executives
#83

On cross-sell primarily right now, we are doing personal loans, home loans, gold loans, but we're looking to expand into various other categories as well, including small ticket mutual funds and insurance.

Unknown Analyst

Analysts
#84

Mutual funds to your clients?

Talin Aggarwal

Executives
#85

Small ticket, small ticket.

Unknown Analyst

Analysts
#86

Small ticket mutual funds, fee income from expense ratios -- are we looking to earn distributor fees from the existing client base of EWA.

Talin Aggarwal

Executives
#87

Absolutely.

Unknown Analyst

Analysts
#88

Okay, sir. And sir, any guidance for FY '27?

Talin Aggarwal

Executives
#89

I think we'll stick to the guidance we had given a couple of quarters back.

A. Aggarwal

Executives
#90

Sir, I have recently said, like [indiscernible] crossing 7 EPS this year.

Operator

Operator
#91

The next question from the line of [ Devesh Rathi ] from Capital [indiscernible]

Unknown Analyst

Analysts
#92

Congratulations on the great set of numbers. First of all sir, I would like to ask you whether there has been any reduction in the cost of funds post the rating upgrade that we got.

A. Aggarwal

Executives
#93

Not yet, but we are receiving a lot of offers from financial institutions to take funds from them. I think you should hear from us shortly.

Unknown Analyst

Analysts
#94

So in the near future, you are expecting that there should be a reduction in the cost of funds, right?

A. Aggarwal

Executives
#95

Yes, yes. We'll be updating you shortly. I can't say right now. We will be updating pretty shortly.

Unknown Analyst

Analysts
#96

Okay. Any disbursement guidance for EWA in the next year or next 1 to 2 years?

A. Aggarwal

Executives
#97

See, we are focusing on increasing the number of corporates, onboarding [Foreign Language] but number of corporates [indiscernible] our network is expanding so I would not like to comment on that. I think we will continue to grow [Foreign Language] we should continue to grow in that manner.

Unknown Analyst

Analysts
#98

[Foreign Language]

A. Aggarwal

Executives
#99

[Foreign Language] network is expanding and our systems are in place. [Foreign Language] she has a lot of own network.

Unknown Analyst

Analysts
#100

[Foreign Language] if you look at diversification [Foreign Language]

A. Aggarwal

Executives
#101

Correct, correct. We do multi-cap here. The maximum is [indiscernible] 50% of earned salary to an employee and on a corporate level, we have cash. That too corporate level not exposed more than [indiscernible] corporate is shut for the month till we don't receive the payment.

Unknown Analyst

Analysts
#102

Just on the previous participant, what I understood was, the salary level of the employee is INR 50,000, INR 60,000 and we give loans up to a INR 100,000. So how does the 50% cap work out?

A. Aggarwal

Executives
#103

So, it is either 50% of the earned salary or INR 100,000, whichever is [indiscernible] having higher salaries applied. The maximum they can avail is INR 1 lakh.

Unknown Analyst

Analysts
#104

So maximum -- okay, the cap is 50% and supposingly the salary is more than INR 2 lakh, then he can avail a maximum of INR 1 lakh, is the understanding correct?

A. Aggarwal

Executives
#105

Correct, correct. 50% of the salary or INR 1 lakh, whichever is the lower. This is subject to overall cap of the company. Let's say if an XY company will keep a cap of INR 50 lakh. So the moment [indiscernible] withdrawn this INR 50 lakh so next employee cannot withdraw [indiscernible] unless and until we quote [indiscernible] INR 50 lakhs...

Unknown Analyst

Analysts
#106

Okay. So that would help us the concentration with the concentration risk, right, sir?

Talin Aggarwal

Executives
#107

Absolutely, absolutely. These are done in line without business loan [indiscernible] so these are the financials and banking [indiscernible]

Operator

Operator
#108

Next question from the line of [ Harshul Sood ], an individual investor.

Unknown Attendee

Attendees
#109

I had one more question on number of employees currently covered under the EWA platform and among these covered employees, what percentage of them actually were [indiscernible]

Talin Aggarwal

Executives
#110

15%.

Unknown Attendee

Attendees
#111

Okay. How many employees are there in total covered under our program?

Talin Aggarwal

Executives
#112

About 35, 40 -- 30,000, I believe.

Unknown Attendee

Attendees
#113

How many? 40,000?

Talin Aggarwal

Executives
#114

About 30,000.

Unknown Attendee

Attendees
#115

Okay. 15% actively available. And what percent of these like -- 15% of these 30,000 people, how many of them have been able to cross-sell any of our product, or services.

Talin Aggarwal

Executives
#116

I think what the beauty is the cross-sell is actually taken by the balance 85%.

Unknown Attendee

Attendees
#117

Pardon, I couldn't understand.

Talin Aggarwal

Executives
#118

So, out of the 100% pool that I have, out of the 30,000 I have, 15% is EWA on a month-on-month basis, but the cross-sell is specially been driven from the balance 85%.

Unknown Attendee

Attendees
#119

85%?

Talin Aggarwal

Executives
#120

So the people who were not using EWA, they were taking the cross-sell products.

Unknown Attendee

Attendees
#121

Okay, okay. So they are using the partnership for the product more than the EWA?

Talin Aggarwal

Executives
#122

Yes. So and being able to monetize the larger [indiscernible]

A. Aggarwal

Executives
#123

So our tele-calling team has been in touch with all these -- let's say there are 100 employees in a company and 10% to -- 12% to 15% take EWA so there are -- the rest 85% also so they take -- they may not take EWA, but they take other work from us.

Unknown Attendee

Attendees
#124

Okay, okay. And one last part of the question. What is the -- what are the repeat customers? Like what's the retention if one person takes EWA for 1 month, what are the chances we'll do it again in the next...

Talin Aggarwal

Executives
#125

90%.

Unknown Attendee

Attendees
#126

90%, okay.

Operator

Operator
#127

[Operator Instructions] The next question from the line of [ Nitish Rajput ] from SMIFS Limited.

Unknown Analyst

Analysts
#128

First of all, congratulations on your results. I wanted to ask the question. So my first question will be regarding the EWA platform. So it is essentially your cheapest customer acquisition, right? Yes, so what does the actual conversion look like? Like out of every 100 active EWA users, how many go on to take a loan or other financial products from you and has this number been improving over the last few quarters?

Talin Aggarwal

Executives
#129

So as you mentioned out of the 100 onboarding the company, 15% is EWA and the balance 85% are into cross-sell products. The percentage of people taking cross-sell we will have to check from the database.

Unknown Analyst

Analysts
#130

So, what is the average revenue that has been generated per EWA [indiscernible] customer today? And as you add products like insurance, mutual fund, and digital loan, where do you see that number going over the next 2 or 3 years?

Talin Aggarwal

Executives
#131

We do expect the number to increase, we expect that number from the cross-sell [indiscernible] at a much higher rate than EWA itself.

A. Aggarwal

Executives
#132

We are in touch with those -- once we get the database from the employees, we are in touch with all of the them through the month. They may not take EWA from us and most of other products which may cross-sell to them. And we have a dedicated team for doing this thing.

Unknown Analyst

Analysts
#133

Okay. So can you just give a simple revenue split like how much is coming from EWA fees or how much from loan distribution commission and how much from your own [indiscernible] book? And where do you see like each of these buckets in FY '28?

Talin Aggarwal

Executives
#134

So we just see the numbers from our database and share with you on mail. We will have to segregate all of them. The cross-sell piece just included within the [indiscernible] so we have to take that out and segregate it from the entire piece.

Unknown Analyst

Analysts
#135

Okay. Understood.

A. Aggarwal

Executives
#136

The last part -- pretty decent in terms of top line. We almost have a 25% growth from the last quarter.

Operator

Operator
#137

The next question from the line of Rohit from [indiscernible] Capital.

Unknown Analyst

Analysts
#138

Sir, what is total number of corporate clients as on today?

Talin Aggarwal

Executives
#139

Sir, about 185 -- 214 [indiscernible]

Unknown Analyst

Analysts
#140

214 as on 31st March 2026. I'm asking about 1 June, 2026.

Talin Aggarwal

Executives
#141

Sir, we cannot disclose, it's a listed company. You will see the numbers in the next quarterly results.

Unknown Analyst

Analysts
#142

Sir, we are disclosing as we add every client.

A. Aggarwal

Executives
#143

That should inform the BSE.

Unknown Analyst

Analysts
#144

Yes.

A. Aggarwal

Executives
#145

[indiscernible]

Unknown Analyst

Analysts
#146

We have to share that, but we can't hear the number.

Talin Aggarwal

Executives
#147

Sir, there are a lot of clients in between who ask us not to report to BSE for the compliance issues. When we disclose in the next quarter, I mean next month rather, then we will share the update there.

Unknown Analyst

Analysts
#148

And sir, what is the process, how we actually onboard a client?

Talin Aggarwal

Executives
#149

Sir, our team follows up with the client either through their own network or through a channel partner. We convince the client, we get the formalities done. There's a bit of paperwork involved a bit of an agreement to be signed with the client, post which then we start with the onboarding of the employees. When we onboard employees, we give them a demo of the entire process. We get the KYC done and then we can start disbursement.

Unknown Analyst

Analysts
#150

And sir, our biggest corporates, how many employees does it have?

Talin Aggarwal

Executives
#151

In total, 30,000.

Unknown Analyst

Analysts
#152

No, out of our 214 corporates, which is the biggest corporate in terms of employees, sir.

Talin Aggarwal

Executives
#153

Ind-Swift Labs and IDS Infotech.

Unknown Analyst

Analysts
#154

Sir, how many?

Talin Aggarwal

Executives
#155

Ind-Swift Labs and IDS Infotech.

Unknown Analyst

Analysts
#156

And how many employees do they have?

Talin Aggarwal

Executives
#157

1,000 each.

Operator

Operator
#158

The next question from the line of from [indiscernible] Capital.

Unknown Analyst

Analysts
#159

Sir, I want to understand more about our NPA one more time. Sorry, I missed that time. Yes. As I said, ma'am, around INR 36 lakh we recovered and INR 20 lakhs we write off and rest INR 10 lakhs, we continue recovering. Am I right?

Gurmeet Kaur

Executives
#160

Yes.

Unknown Analyst

Analysts
#161

And my next question on your client addition -- corporate addition. As on March, close to around [ 214 ] corporates. Any target for next 2 years?

Talin Aggarwal

Executives
#162

I think the next 2 years, we're just looking to add about 120, 150 corporates a year. Hopefully [indiscernible] quarter on quarter.

Unknown Analyst

Analysts
#163

120 to 150...

A. Aggarwal

Executives
#164

Yes, 120 to 150 corporates per. And we look to increase this rate quarter-on-quarter subject to market condition.

Unknown Analyst

Analysts
#165

So there is no limitation on the number of corporates we can onboard. So as of 2 quarters, but these are bare minimum we like to target because this is the bare minimum, upper limit is not there. Our systems are prudent and robust enough to handle even, we are able to onboard about 400, 500 corporates this year -- the question is finding new corporates, good credit-worthy corporates in the market.

Operator

Operator
#166

Next question from the line of [ Chetan R. Khera ], retail investor.

Unknown Attendee

Attendees
#167

Sir, my first question is with respect to the upcoming products that you have mentioned in your presentation, the insurance products, the mutual fund, the gold and silver, digital gold and silver. So I understand you are going to do distribution of these products. Is that understanding correct?

Talin Aggarwal

Executives
#168

That is correct.

Unknown Attendee

Attendees
#169

Okay. And what kind of commissions would we expect to get from these distributions?

Talin Aggarwal

Executives
#170

We are negotiating the commercial -- with the vendors.

Unknown Attendee

Attendees
#171

Sorry, say again?

Talin Aggarwal

Executives
#172

We are negotiating the commercial with the vendors.

Unknown Attendee

Attendees
#173

Okay. The other question is with respect to the disclosures, would it be possible for you to mention in the assets under management for the loans that you are giving from your own balance sheet like you have personal loan, gold loans...

A. Aggarwal

Executives
#174

All loans are on balance sheet.

Unknown Attendee

Attendees
#175

Sorry, say again?

Talin Aggarwal

Executives
#176

We have no loans under management, all the assets were on our balance sheet.

A. Aggarwal

Executives
#177

We are not managing any asset on behalf of anyone else.

Unknown Attendee

Attendees
#178

Right. So what I'm asking, sir, as of now, for example, you've got the personal loans, gold loans, home loans, business loans so what is the assets under management at the end of every quarter or at the end of every year, if you could start giving this disclosures, it would help us to track what is the movement of the assets, we will right now what you see in your results and presentation is what is the interest income that [indiscernible] but if you can also provide the regular disclosures of the assets under management, but also would help the community to evaluate our business better?

Talin Aggarwal

Executives
#179

No worries. From next time onwards, we [indiscernible] the total AUM of the company.

Unknown Attendee

Attendees
#180

[Foreign Language] of the syndication business. No, no, loans that you are giving yourself not the distribution so much. But the loans which you are giving yourself, what is the assets under management, what is the book of personal loans.

A. Aggarwal

Executives
#181

You're talking about our book, right?

Unknown Attendee

Attendees
#182

Yes, your book, Yes. Yes. The other question I have is right now, when you are adding so many corporates every year under your EWA program, could you also share that what is the churn rate in the sense how many corporates kind of dropped out, if at all, any are dropping out from your EWA program?

Talin Aggarwal

Executives
#183

Till now, there are 7 corporates who dropped out from the program or we have dropped them due to nonpayment or due to other liquidity risk which we take seeing it with the corporate.

Unknown Attendee

Attendees
#184

So there are 7 numbers for the year of FY '26?

Talin Aggarwal

Executives
#185

Overall, overall. [indiscernible]

Unknown Attendee

Attendees
#186

You mean in discussion?

Talin Aggarwal

Executives
#187

Yes. Overall, till now. We have closed business in 7 corporates.

Unknown Attendee

Attendees
#188

Okay. And do you also track in terms of how many corporates even though they are still -- I mean within your network, but they've kind of gone dormant.

Talin Aggarwal

Executives
#189

Sorry.

Unknown Attendee

Attendees
#190

I'm saying do you track this metric that corporates or number of employees that you have onboarded, how many actually go dormant after some time or in a year or something like that?

Talin Aggarwal

Executives
#191

Yes, [indiscernible] all of that. And we actually have workflow stated at our end just to keep them active. As mentioned earlier, our [indiscernible] 90% a month M-O-M. So the idea is just to activate employees that cooperate and then we have them...

Unknown Attendee

Attendees
#192

Okay. And in terms of revenue are bottom line, are you providing any outlook for FY '27?

Talin Aggarwal

Executives
#193

We just look to grow it at [indiscernible] FY '25 to '26 subject to market condition as the market has been very volatile in the last 3 months. [indiscernible] lot of new corporates for EWA program.

Unknown Attendee

Attendees
#194

Sorry, I didn't get that.

Talin Aggarwal

Executives
#195

[indiscernible]

Operator

Operator
#196

The next question from the line of [ Bibhor Halan ], an individual investor.

Unknown Attendee

Attendees
#197

My question is what was the incremental NPA in Q4 FY '26 that you recognized from EWA individually and from the SME yield, can you give that number?

Talin Aggarwal

Executives
#198

So we just check the book and get back to you. We just need to check our database...

A. Aggarwal

Executives
#199

I appreciate, but these are very, very important numbers to understand in the last call also we discussed the same that we will provide this in the presentation. Without these numbers, it becomes very difficult to understand the business so -- if the reporting kind of make it comprehensive and transparent otherwise it becomes very difficult to understand the business at an open level because every time if I am discussing the same thing and you say that we will provide, but [indiscernible] so sorry to say this, but these are very important and [indiscernible] from the last call also we discussed.

Talin Aggarwal

Executives
#200

[indiscernible] No worries. [indiscernible] and we will get back.

Unknown Attendee

Attendees
#201

Yes, I just want to understand the NPA numbers, the impairment of the financial, the impairment numbers that you had given in the Q4. If you can provide the breakup of that impairment that how much of that was from the EWA and how much of that was from the business loan?

Talin Aggarwal

Executives
#202

[indiscernible] but if you want from [indiscernible]

Unknown Attendee

Attendees
#203

No, that is from last year, sir. The numbers that you have divided earlier -- no, that is from the last year NPA you are saying the data. you are saying out of the [indiscernible] that you provided last year, what is the makeup of that. I'm talking about in the Q4...

Talin Aggarwal

Executives
#204

[indiscernible] last concall, but we recovered that money along with overdue. We recovered the entire money along with overdue returns.

Unknown Attendee

Attendees
#205

So, is there any slippage in the Q4 sir [indiscernible] in the last quarter of about INR 23 lakhs, is there any incremental in the Q4 also.

Talin Aggarwal

Executives
#206

Come again.

Unknown Attendee

Attendees
#207

Is there any payment issue in corporate [indiscernible] that's what I'm saying?

A. Aggarwal

Executives
#208

That problem was what happened in December was problem with one major university that money at that time also we said we will recover and in this quarter, we recovered the entire money along with the overdue.

Gurmeet Kaur

Executives
#209

Let me just answer that. Have we added any new customer to an NPA? No, we have not added any new customer to the NPA.

Unknown Attendee

Attendees
#210

Got it. The next question is basically what is our -- what is the loans that we are cross-selling loans that we giving to EWA customer, what is the percentage that we are underwriting in our own book and what is that we are distributing from the other revenue partners?

Talin Aggarwal

Executives
#211

[indiscernible] 100% distribution. We are not giving any [indiscernible] loan to our EWA customers.

A. Aggarwal

Executives
#212

[indiscernible] from our books, these are not large customers what we have given [indiscernible] EWA customer, loans up to INR 4 lakhs to INR 5 lakhs were given [indiscernible] that also where the promoter [indiscernible] and all these are short term loans up to 12 months.

Unknown Attendee

Attendees
#213

Got it. And sir, there is a good [indiscernible] in the other expenses line item in the Q4 most at [indiscernible] Q-on-Q level, so what is the reason for that?

Talin Aggarwal

Executives
#214

See lot of conclusions are there, we would have written off the entire expenditure plus [indiscernible] included that this thing, in that additional, other expenses. And plus the credit landscape, in NBFC sector, input [indiscernible] the 50% we have to write it off then that other [indiscernible] other expenses.

Unknown Attendee

Attendees
#215

Okay. And sir, the last question is basically on the SME loans, what is the plan to grow the SME loan, the current book is approximately INR 120 crores to INR 130 crores, if I'm not wrong. What is the plan...

Talin Aggarwal

Executives
#216

INR 111 crores.

Unknown Attendee

Attendees
#217

INR 111 crores. So what is the plan to take this book in the next 1 year?

A. Aggarwal

Executives
#218

I think there should be good growth in this year. I cannot comment on the numbers right now, but there should be decent growth this year. A lot of proposal in the pipeline. There should be decent growth in this year.

Unknown Attendee

Attendees
#219

Okay. And any...

A. Aggarwal

Executives
#220

We are also asking on business loans [Foreign Language]

Unknown Attendee

Attendees
#221

Got it. Sir, can you provide the revenue mix for the next year? I think in the last call, you had mentioned you will do some -- your target is somewhere around 7 to 8 percentage for next year and...

Operator

Operator
#222

We have next question from the line of [ Mr. Jashwanth ] an individual investor.

Unknown Attendee

Attendees
#223

Like I observed from last 1.5 year like most of the customers -- most of the clients are from North India only. I'm not seeing anything from like Hyderabad or majorly from South India. Like is there any plans to expand in the South side as well.

Talin Aggarwal

Executives
#224

We do -- based on the opportunities right now, we are focusing primarily on the North and West given that we have a very strong distribution presence here. And these are the markets which we know very well, given that our own office is in Chandigarh. But if the opportunity arises, we will definitely love to expand towards the southern and eastern states as well.

A. Aggarwal

Executives
#225

We have already signed up with one or two corporates in the eastern side and we have recently onboarded one company in South India, but nothing has not started as yet. I think it should start this month or maybe next month.

Unknown Attendee

Attendees
#226

Okay. So one more question, is there any plans to start with IT giants like TCS, Infosys, HCL, like that?

Talin Aggarwal

Executives
#227

No, no. Those are very large corporates. There are multiple complications in targeting such huge giants. We're not looking to expand our [indiscernible]

Operator

Operator
#228

That was the last question. I now hand conference over to Mr. Karan Thakur for closing comments.

Karan Thakur

Attendees
#229

Thank you for joining the call of Emerald Finance Limited. Should you have any queries, you can drop an e-mail to [email protected]. Thank you for joining the call. Thank you.

A. Aggarwal

Executives
#230

Thank you.

Operator

Operator
#231

Ladies and gentlemen, on behalf of Kirin Advisors Private Limited, that concludes this conference. Thank you for joining us, and you may disconnect your line. Thank you.

Gurmeet Kaur

Executives
#232

Thank you very much.

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