Flutter Entertainment plc (FLUT) Earnings Call Transcript & Summary

January 18, 2024

New York Stock Exchange US Consumer Discretionary Hotels, Restaurants and Leisure trading_statement 33 min

Earnings Call Speaker Segments

Operator

operator
#1

Good morning and welcome to the Flutter Q4 Trading Update hosted by CEO, Peter Jackson; and CFO, Paul Edgecliffe-Johnson. Please note, this conference is being recorded. [Operator Instructions] I will now hand over to your host, Peter Jackson, to begin today's conference.

Jeremy Jackson

executive
#2

Thank you, Jess. Good morning, everyone, and thank you for joining our Q4 trading update call. With me this morning is Paul Edgecliffe-Johnson, our CFO. Hopefully, you've had a chance to review our trading statement this morning. As we move towards our U.S. listing, we will, of course, be starting these calls with standard disclaimers. Whilst we're not U.S. listed just yet, we do have a couple of upfront comments to make today. Ahead of our expected U.S. listing on the New York Stock Exchange on the 29th of January, we are still in an open application process with the SEC. This precludes us from being able to directly reference EBITDA either in the statement or on the call today. Today's release is a brief trading update under IFRS. Our full year 2023 results will be reported on the 26th of March under U.S. GAAP and in U.S. dollars. We will also provide 2024 guidance at this time. A reconciliation of our historic results between IFRS and U.S. GAAP will be made available before our full year results to help you understand the basis of our reporting going forward. Now moving on to Q4. We were very pleased with the underlying performance in the group as the Flutter strategy delivered strong AMP growth of 12% and revenue growth of 15%. In the U.S., FanDuel retained its clear #1 sportsbook position with a 43% GGR share and a 51% NGR share. FanDuel Casino continued to go from strength to strength as we delivered on the strategy to improve our gaming proposition. It took share in Q4, accounting for 26% of the market. The underlying momentum in the U.S. business remains very strong. AMPs were up 33% with sportsbook staking up 53%, and iGaming up 49%. Revenue growth of 26% reflected a well-publicized impact for very customer-friendly sports results, amounting to $343 million largely on NFL gains in November compared to the bookmaker-friendly results in Q4 2022. The nature of our business means that there are periods where the outcomes swing in our customers' favor as we saw in the U.S. in November. This can cause variability when looking at shorter time periods. Though reassuringly, if we look across all of 2023, our actual margin was just 50 basis points for our expectations. And in 2022, it was 10 basis points ahead. Taking into account the impact of sports results, we anticipate the U.S. revenue will be $225 million or GBP 147 million, lower than previous guidance, and that this guidance will drop through to adjusted EBITDA at approximately 35%. Outside of the U.S., Q4 trading was in line with our expectations, leading to an anticipated full year performance in line with the guidance provided at Q3. This ex U.S. performance was driven by very strong momentum in the UK&I, supported by recent product enhancements as well as international growth driven by a good performance in our Consolidate and Invest markets. We completed our acquisition of MaxBet at the start of January, adding another local hero to the Flutter portfolio. Overall, we look forward to 2024 and the strong momentum we are taking to the start of the year gives us confidence in our outlook for the year ahead. We are very excited to add our U.S. listing on the 29th, subject to SEC clearance. The additional listing will enable us to access deeper capital markets as well as making Flutter more accessible to U.S. investors and marks a new chapter in the history of the Flutter Group. With that, I'll turn it over to Jess for Q&A. This is a brief trading update and, therefore, we only have 30 minutes for questions on the trading update itself. We're unlikely to get to everyone as a result, and the IR team will be on hand to help with any follow-ups.

Operator

operator
#3

[Operator Instructions] The first question comes from the line of Ed Young from Morgan Stanley.

Edward Young

analyst
#4

Two questions on the U.S., please. The first one is your expected margins were up 200 basis points quarter-on-quarter to 13.5%. Could you talk through the drivers of that change? It's well above your 12% 2025 gross win margin target. Should we think about that kind of 13.5% level being achievable in Q1 or in 2024 generally? And if not, why not? And then the second question is, your 35% drop-through you referenced is quite a low number, the whole related revenue shortfall. Can you just sort of remind us and talk through what kind of flexibility you have in the business around investments? What kind of mitigations you made in response to November results? So if there's anything you've done in any way to impact the revenue or profit potential of the U.S. business heading into 2024?

Paul Edgecliffe-Johnson

executive
#5

Thanks, Ed. And yes, look, we were very pleased with the results overall and really pleased to see the expected margin up by the 220 basis points. And we've been growing over the years our expected margin and that's -- the capabilities that we have in risk and trading, the very strong market share that we have in the parlay product, which we know we're the most famous for and that does have a higher margin for us. Q4 and Q1 are the biggest sports quarters, as you know, and they're biggest in the sports that we are biggest in, so they are our best quarters from a margin perspective. It won't be a performance that we can replicate every quarter, certainly not at the moment. And we'll have to see what happens in the first quarter. We can't talk about 2024 right now, as Peter referenced. We're very pleased with that. And it doesn't mean that over time, we can't get there. We talked at the Capital Markets Day as to what our margin targets were, and we are beyond that now. And certainly, we will continue to push. But as I say, very pleased with that 13.5%. In terms of the drop-through that we always had a few levers to pull, and we can think about how much we want to invest back into the business. Customers did very well in November, as Peter referenced. And that's sort of an element of generosity. So they have money in their pockets. Perhaps had we not seen that, might we spend a little bit more perhaps. We always have to take a view on that, as you would expect. But really pleased with the results overall.

Jeremy Jackson

executive
#6

I mean, I think, the other point around investment we're making in the business is making sure that we have the right size of infrastructure for the business that we're going to become. You can see the level of growth we are exhibiting in the States. We don't see that slowing down anytime soon. And we think it's important to continue to invest in the infrastructure that supports the scale business that we are and indeed are becoming.

Operator

operator
#7

Your next question comes from the line of Clark Lampen from BTIG.

William Lampen

analyst
#8

I've got 2 on the U.S. also. Peter, I guess, as we think about sort of fairly strong underlying exit rate of growth for the U.S. business in 2023 and if we were to juxtapose that, I guess, against the sort of medium-term U.S. outlook that you guys have provided previously, I'm curious whether it's fair for us to conclude that the underlying performance in the back half of the year has been stronger than you were expecting or are there headwinds to growth that you might sort of remind us of here. And then, Paul, second question, sort of as we think about that same sort of reference point with the medium-term U.S. outlook, could you remind us what's baked in, I guess, at least directionally for the major KPIs like gross win margin, market share and the promo rates?

Jeremy Jackson

executive
#9

Clark, I have to say it's always admirable when you get up in the middle of the night to join these calls, so thank you. Look, I think we -- obviously, we're very pleased with the performance that we saw in Q4. It's worth remembering that our business from a sport's perspective has a degree of seasonality. Q4 and Q1 are always going to be the busiest periods for us. Actually, even within Q4 that, that period where there's a strong push at the beginning of the football season to make sure we sort of reactivate and reengage customers. I think from my perspective, what I look at is the level of AMPs engagement that we had through the back end of the year, 4 million customers on the platform. Also seeing very strong momentum in casino as well as we execute on our strategy to move ahead of the pack from a product perspective and hope to see further gains in that area as well. So I think the business is trading well. Q4 was a good reminder for us that margins can be very -- sports results can be very positive and negative. And it was also a quarter where there's lots of competitive intensity as well. But I think we showed the strength of our brand, our products and the customer engagement that we had to finish the year very well and all as well ahead for the future.

Paul Edgecliffe-Johnson

executive
#10

Look, in terms of the future, Clark, and the framework that we've set out before and how the numbers translate through, it is all translating through very much in line with the framework. We're not talking about the 2024 guidance today, that will come in March. So we'll put out our full year numbers in full on 26th. And we are restricted, as Peter said, as to what we can say today. But we're very confident in the framework, we're seeing really good exit momentum, and we're very confident in the business.

Operator

operator
#11

Your next question comes from the line of Paul Ruddy from Davy.

Paul Ruddy

analyst
#12

Just 2 quick ones. Firstly is just on the November win margin. Do you get any sense that there's kind of any inherent higher level of volatility in the win margin owing to the fact that you have a structurally higher margin, i.e. kind of more parlay or lottery-type products? Or was November just that kind of a one-off-type event? And the second one then just really quickly is just on casino share looks particularly strong. And is that boosted in Q4 by your cross-sell from sports being given it's the strongest quarter from a sports perspective? Or is it more to do with project enhancements? Any kind of color around that would be helpful.

Jeremy Jackson

executive
#13

Why don't I talk to you on the casino piece, and Paul can come back to you on sort of the volatility around the November margins. Look, I think if you look at the gains we've captured here, clearly, a lot of points of share growth year-on-year. We believe a lot of that has actually come from the customers who are solus gaming customers rather than cross-sell. We've always been very strong in the cross-sell sphere because that's obviously where the sports business has given us a leg up. But then product enhancements that we've made, the changes we've made to the product, the branding, the positioning, the daily free-to-play mechanics, the titles we have available on the platform contributed really enhancing the quality of the product for those solus iGaming customers and that's where we've seen the growth come through. And I think we've been taking share from some of the pure-play effectively casino businesses in that area.

Paul Edgecliffe-Johnson

executive
#14

Look, in terms of the win margin and the variability that we could see there, the way I look at it is that we are taking a very high market share of the product that our customers like most and where the biggest growth is and where actually the highest margin is for us, and so that's incredibly good news for us. It does mean that when you see some unusual results, that will have an unusual outcome for us. But across the year, taking significant market share is going to be very valuable for us. And if you look at the biggest game for us at the end of November with Cowboys and the Seahawks, there were some unusual outcomes there. But that was great for customers who bets on that and really drives their interest and so all goes very well for the future.

Operator

operator
#15

Your next question comes from the line of Ryan Sigdahl from Craig-Hallum Capital Group.

Ryan Sigdahl

analyst
#16

Curious on Brazil, what the strategy is going forward there with new legislation. Is it [ govt ] established brands like Betfair where you already have a toehold? Or is it the local hero strategy that you've done in many other markets? And then secondly, just want to say on the iGaming, a lot of momentum there. And I think it's often an underappreciated business for how strong and impressive results you have relative to just how good you are in sports. But any additional product innovation in the pipeline or pockets of targeted iCasino first players that you think you can drive further share gains there?

Paul Edgecliffe-Johnson

executive
#17

Ryan, let me very briefly just deal with those two. I mean I think from a Brazilian perspective, we've been very pleased with the performance of the Betfair and PokerStars brands in the local market. And look, it's been some time coming, but we hope at some point, the regulation will be signed in Brazil. If you look at our approach to markets around the world, we have always been focused on organic growth and that's something we've been doing in Brazil. But we've also used M&A as well as a means of cementing positions on the podium and trying to achieve that gold medal position. So I think you shouldn't be surprised if we continue to push from an organic basis and also contemplate where there are other ways of increasing our scale in the market. And from an iGaming perspective, look, we're following the strategy that we laid out at the Capital Markets Day. We said in the first year, there were things that were broken and we're going to fix. We said in the second year, we get to product parity. And then the third year, we get ahead of the market. We're in the third year. We're going to get ahead of the market. And I'm not going to tell our competitors what we're about to launch, I'm afraid.

Operator

operator
#18

The next question comes from the line of Daniel Politzer from Wells Fargo.

Daniel Politzer

analyst
#19

First one, quickly, what were you baking in, I guess, originally as you gave your guidance a few months ago in terms of the improvement in structural hold sports outcomes and promotions? And you just say that because I believe that in the third quarter, your structural hold was up 80 basis points year-over-year, so this is a big acceleration. And then your promos came down, I think, a little bit. So I'm just trying to bridge what were those expectations a few months ago versus where you came in this morning.

Paul Edgecliffe-Johnson

executive
#20

Was there any follow-up, Daniel? Is that the only question you got? Sorry.

Daniel Politzer

analyst
#21

Yes. And then in terms of just the follow-up, I mean, maybe you can talk a little bit said about the promotional environment over the course of the quarter. Obviously, ESPN came to this market and then maybe your expectations for 2024 with BetMGM viewing in 2024 as a reinvestment year. And that's it for me.

Paul Edgecliffe-Johnson

executive
#22

Thanks, Daniel. So look, the expected GGR that we saw was stronger than we had anticipated and we're really pleased with that. But as we've talked about before on the call, seeing the very high parlay penetration coming through is very encouraging. And what's also really encouraging is the promotional environment and we did spend a little more than we spent last year across the course of the year, but this wasn't a step up in the fourth quarter. And this is our plan because we see that we can acquire very attractive customers. As you know, we have great data on our customer cohort and the returns we make from them. So continuing to invest into that allows us to continue to grow the business. If you look at how we're growing the AMP, how we're growing the margin, it's all stepping in the right direction sequentially. So no meaningful increase in promotional spend and a little ahead on the GGR percentage versus our expectations, but nothing massive.

Jeremy Jackson

executive
#23

The only just -- the only thing I just -- to make sure we could come back on all of your questions, Daniel, is the question around what we had in our guidance at the Q3. Clearly, you can see the strength that we're seeing in our gross win expected margin. And you can see that the gap of the $343 million and how that compares with the $225 million, you can see that the variance is largely higher in the expected margins.

Operator

operator
#24

Your next question comes from the line of David Brohan from Goodbody.

David Brohan

analyst
#25

Just 2 questions for me. Firstly, could you touch on how customer luck played out year-on-year across the ex U.S. business? And then just as a follow-on from that, I think an excellent performance in the U.K. Any color on how staking a win margin contributed to the strong sports performance in Q4?

Jeremy Jackson

executive
#26

I'm happy to give you some views on the U.K., while Paul is pulling together some thoughts on the unlocking in the ex U.S. business. Look, if you look at what happened in the U.K. in Q4, we're continuing to perform very strongly. If you look at our actual gross win margins, they were ahead of last year because of a swing in luck. We have very adverse sports results, if you remember in Q4 2022. And whilst they were not great in Q4 last year, on a relative basis, they were much better. And so that contributed significantly, so we saw a step up in the gross win margins year-on-year. We've also been making some changes to our approaches around generosity, which I know you will all be familiar with as well. And so I think we've seen a big improvement to our net win margin in the online environment in the U.K. And from an AMPs perspective, we're down a little bit, but that's because we saw strong AMP performance in Q4 2022 because of the World Cup. And there's those similar issues, some of staking perspective, but I'm very pleased with the way the U.K. business is performing, taking significant market share and well ahead of what we expect any of the other major operators to be doing.

Paul Edgecliffe-Johnson

executive
#27

So just coming back on that, David, so I think we talked about in the third quarter, what we've seen around luck and across the business as a whole after the third quarter results, pretty much in line with our expectations. So it does vary a bit. And look, as Peter said, the UK&I has been very strong across the number of dimensions, gaming and sports. And we've got a very good business there with excellent brands and strong customer preference and we took steps early to position ourselves for the market as we expected it to be. And it has been as we expected and we really pushed forward and very pleased with the progress that we're making.

Operator

operator
#28

The next question comes from the line of James Rowland Clark from Barclays.

James Clark

analyst
#29

I've got questions on the U.K. and on Australia, please. You just obviously outlined that there's a helpful tailwind on the win margin in Q4 for sports revenue. So presumably when you exit out gaming massively outperformed sports and it seems that's been the case for a while now. I wondered if you could provide any color as to why that is and whether that difference in performance is sustainable from here? On Australia, their constant FX growth was down 2% in Q4 and it was down 7% in Q3. So I wonder if you could just provide any color or further detail on whether the Australian division has stabilized in terms of revenue per user trends.

Jeremy Jackson

executive
#30

James, I'm happy to give you some thoughts on the U.K., and then Paul will talk about Australia just as a continuation, as you said from the tailwind in margins that we saw in Q4. Look, that is undoubted the case and it helped support performance in sports, but I think we shouldn't underestimate the benefits of some of the product enhancements we've made as well, be it on Sky Bet and some of the changes we made around the Betbuilder have been very popular among them. We have a really recreationally focused business and I think that, that has been important together with the changes we've made from our approach around generosity. From a gaming standpoint, we've continued to drive strong cross-sell conversion from Sky Bet and Paddy Power to our casino products. And this is an area where the strength -- our strength in sports is definitely helping us. We've also made some significant enhancements to the quality of the product that we have available for customers on, particularly around the live casino on Sky Bet and some of the slots changes we made for Paddy Power. So I think if you look at it, we have delivered a very strong performance in gaming, and I'm very pleased with what the team has done there.

Paul Edgecliffe-Johnson

executive
#31

And in Australia, I think the first point I'd make is just going back to the strength of the business that we have there, and Sportsbet is the #1 operator there. It has grown very significantly since pre-COVID. And yes, it is giving back some of those gains, and we talked about that at the third quarter, just flagging that. As we looked at our forward-looking indicators, we thought they were going a bit softer. And it pretty much manifested as we expected, so revenue is off a little bit and that's particularly in racing, where we are seeing staking declines. Fourth quarter of last year, obviously, we had the World Cup. And as you lap that, that's driving some of the AMP declines that you're seeing there. But it's a really good business and we're very confident in it and we're pleased to be the #1 there. Sports results were slightly favorable, but not a meaningful number. And overall, the results are pretty much in line with our expectations, so no significant change from what we talked about at the third quarter.

Operator

operator
#32

The next question comes from the line of Monique Pollard from Citi.

Monique Pollard

analyst
#33

Just a couple of questions from me, if I can. The first was just on if you can give any sense of the level of competitive intensity yield, the promotional environment you're seeing in the U.S. I'm sort of conscious that you're gaining material share, let's call it that, in iGaming with plans to gain further, Peter's comments. And free bet to the proportion of handle is sitting at about 4.2%, which includes the profit. We're just trying to understand sort of what the competitive landscape is looking like and the promotional intensity in the U.S. And then the second question just on the margins ex the U.S., so you've given some color. It's really helpful on UK&I and Australia. Any color you can give on international win margins would be helpful.

Jeremy Jackson

executive
#34

Yes. Monique, look, from a competitive intensity perspective, every year is competitive, right? And every launch of the football season, it seems like you've got a new competitor out there, whether it's Fanatics, ESPN, we've had Caesars, BetMGM. Over the years, we've had a lot of competitors in this. I think this year was very intense. But I think, look, the quality of our product stands us in very good stead. And when I look at the returns that we were seeing in Q4 from the customer acquisitions, we're very pleased. We're right down at the bottom end of our sort of payback periods. So I think that the business is in a good place. We've got a great product and great momentum to exit the year in the states.

Paul Edgecliffe-Johnson

executive
#35

And in terms of win margins, obviously, in the international business, there's a lot of different components to that. So it's not quite as straightforward because you get some mix impact. But we did see a step-up in the win margin across the business as a whole, and it's very significant. So Sisal is a very strong business and it's performing very well and adding that into the mix has helped.

Jeremy Jackson

executive
#36

And that Sisal had their worst run of results in October for 14 years or something. And that obviously caused a bit of pressure on the business at the beginning of the quarter, but I think that's been well understood by people.

Operator

operator
#37

The next question comes from the line of Joe Thomas from HSBC.

Joseph Thomas

analyst
#38

My 2. Firstly, circling back to the U.K., I may have missed the comments. You were asked about staking and I just wondered how that had moved. It sounds as though the bulk of that outperformance has come from an improvement in the net revenue margins you've got generosity, so I'm just wondering what's going on in the staking number there. If you could repeat that, if I missed it, please? And then secondly, just looking at the business ex U.S., an overall question. Obviously, you're flagging a profit outlook as expected. When I look at where consensus was going into Q4, it looks as though you've come to have beaten revenue consensus. Is there anything that we should be aware of in terms of costs or anything or any other moving parts that are going on in that ex U.S. business overall to square that mismatch off.

Jeremy Jackson

executive
#39

Joe, you're not allowed to ask those questions about EBITDA, but Paul will decide if he wants to ask you -- if he wants to sort of answer those key questions.

Paul Edgecliffe-Johnson

executive
#40

So I mean, in the U.K., staking slightly off, but that is against the World Cup comparator. So I think that's the reason for it, so a couple of percentage points lower than in the same quarter of last year, but that's really very much as we would have expected. And then yes, we talk about our results versus guidance for the ex U.S. business. And we do actually care, as Peter has said, against talking about EBITDA, but basically it's in line with expectations. So there will be a few small sort of puts and takes there, but overall, it nets out to basically the number that we were talking about previously.

Operator

operator
#41

Your next question comes from the line of Joe Stauff from Susquehanna.

Joseph Stauff

analyst
#42

I wanted to ask in terms of the quarter end or the half, just in the U.S., the parlay mix in terms of the -- between pregame or in parlay. And then in terms of, say, your structural hold, you've obviously achieved that 1 year or 2 earlier than expected in the U.S. And wondering, is it still fair to assume that that's going to increase, say, this year going forward by 50 basis points or so. What can you share with us on that?

Jeremy Jackson

executive
#43

Joe, you got up very early and you're asking us very difficult questions. But we haven't shared our parlay penetration in the past. But look, it is up year-on-year, up around 480 basis points. And it's worth remembering Q4 as I said in Q3, Q4 is, to simply set the high watermark for us just in terms of penetration because of the extent to which we see the NFL and the NBA so strong in the quarter because they're the sports, which really matter for us from a parlay perspective. Paul, I don't know whether you want to sort of comment on structural margins. I know we said we'll give guidance for '24 at a later date?

Paul Edgecliffe-Johnson

executive
#44

Yes, so we'll talk about our expectations for 2024 on the 26th of March. I think as you look at the fourth quarter and the expected structural hold there, it is very strong. And as we talked about before on the call, first quarter and the fourth quarter are our strongest quarters for sports and sports that matter and where we've got most parlays, so you would expect that they would be higher. But we are very encouraged by the direction of travel over the last few years in our structural margin. It's a demonstration of what we can do from risk and trading and bringing out products that customers want and that drive high margins. So overall, it's very good news for us.

Jeremy Jackson

executive
#45

I think we are out of questions at this stage, so I'll just like to a particularly thanks to all of our -- all the people who joined the call from the States. I know you've had to get up very early indeed, so we appreciate it very much and look forward to catching up with many of you soon. Thank you.

Paul Edgecliffe-Johnson

executive
#46

Thanks, guys. Bye for now.

Operator

operator
#47

Thank you for joining today's call. You may now disconnect your lines.

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