Ford Motor Company (F) Earnings Call Transcript & Summary

November 20, 2024

New York Stock Exchange US Consumer Discretionary Automobiles conference_presentation 38 min

Earnings Call Speaker Segments

Dan Levy

analyst
#1

Great. Thank you so much. As we continue the Barclays Global Auto Conference, very pleased to have with us Ford. John Lawler, company's CFO; Sherry House, who will be the incoming CFO. I just actually -- before we go on, I want to actually thank John, is this going to be your last sort of like public sort of street-facing event before you move to the strategy role?

John Lawler

executive
#2

Probably not.

Dan Levy

analyst
#3

Okay. Good. Because we like you.

John Lawler

executive
#4

Well, thank you. No, I'll still be engaged. Of course, not as CFO after we go through Q4 and then Sherry will take over. But one of the great things about this is, we've been partnering really well. It's been great to have her. And so we're going to continue to do that as we go into next Q.

Sherry House

executive
#5

Yes, I feel like this is really an advantaged way to do the transition. Allows me to go over and really work on the operations of the business first. Tax, treasury accounting, those things are easier for someone to come in as a new CFO but learning the business and being able to take the time to dive in deep has been -- has really been a privilege and helpful.

John Lawler

executive
#6

It's been very helpful for the company. It's been good.

Dan Levy

analyst
#7

So thank you. I think this is a good opportunity. We're just going to start. Maybe Sherry, you can talk about sort of your background. You were previously with Waymo and Lucid. What you intend for your agenda to be as CFO, how that might differ? And then what are maybe some of the learnings that you could provide from Waymo, Lucid and apply to Ford?

Sherry House

executive
#8

Okay. Yes. So just my background really briefly. I started -- my first 15 years with General Motors and I spent some time, I was in private equity. I was in venture capital. I did banking for a bit, largely around auto and tech. But then the last 7 years, I spent on the more progressive edges of auto tech. So I then focused at Waymo in autonomy and then most recently, Lucid in electrification. And part of what was really attractive about coming to Ford was to be able to take some of those progressive edges of auto tech learnings that I had there and potentially be able to drive it at scale. So that was a major reason why I was interested in coming here. Sure. Of course, you have the iconic brands. We have a strategy that enables us to really keep consumer-centric, customer-centric. I like the opportunity to be able to lean into hybrid if you need to as an operator, to be able to lean into EV, to be able to lean into the ICE business and having all of that available to you as part of it. In terms of learnings, well, there's many but some of them, I think, Ford is already is well established in. So one of the observations that I've had early on is that when you're in a startup, you have the ability to be really focused, laser-focused on what's most important. But the way that Jim sets up his strategic agenda, is he really forces our executive leadership team to be looking around corners and to be setting up with those strategic decisions need to be before you need to make them. This is very similar to the way that you're operating when you are a start-up because you're looking at quarter-to-quarter, am I going to make the quarter because it matters if you're losing money every quarter. He really keeps us on that same type of pace so that we're able to make the decision. So I was also surprised at how much time that we spend with our peers and the leadership team. A lot of times in companies, you spend more time in your function than you do with the peer set. But given it's a big strategic decisions that we need to be making as a company, being able to spend that time with the peers is incredibly important for the objective setting, to making sure that everybody is coming together as well. In terms of learnings, there's also many other things that I would say. I think one thing that Waymo did well is they very quickly went to Arizona to do the launch and to do that fully. And they did that before they scaled across many different states and countries. I think that you see that as a strategy that Ford is using in Model e, right? So instead of trying to scale everything simultaneously, you take 2 products, you take the Mach-E, you take the Lightning, you get those out quickly. Maybe you don't do it as efficiently but you gather those learnings very rapidly. And that enables you to make better longer-term capital decisions after you're able to identify what the friction points are and then be able to deploy that at larger scale, which now we're doing in Europe, for instance, with the Explorer EV coming out and the Capri EV that just launched in October and the Puma that's coming out after that, you're able to take those learnings as well. The last thing that maybe I would comment on in terms of observations and learnings is that when you're in companies like a Waymo or Lucid or Rivian, some of these companies that are more pure play, you have a design methodology that tends to be more linked up. So you tend to have hardware and software and supply chain, all working together simultaneously. We are doing that with the Skunk Works and we'd be happy to kind of share more about that later in our conversation, if you'd like. But what is interesting is that this is reinventing the way that Ford does design, the way that Ford does manufacturing, the way that Ford does procurement. And that is going to be a competitive advantage for us, I am convinced. I thought that as I was coming in but now that I'm inside and I'm able to see it more, you're seeing that the way that this links up enables you to reduce complexity. It enables you to reduce mass. You have more vertical integration, so you don't have all these friction points with suppliers, which enables you to have more rapid feedback cycles as well. That type of design methodology, I believe, is going to be what allows Ford to move into electrification more fully at scale in an affordable way.

Dan Levy

analyst
#9

Okay. I want to start with maybe some of the more near-term environment. And then perhaps we could start with an announcement this morning that you made on some headcount reduction in Europe. Could you just talk to that?

John Lawler

executive
#10

Yes. So we all know that the biggest opportunity for Ford or unlock for Ford is our cost structure. We've also seen over the last few years, the benefits of the restructuring we've taken overseas. Started restructuring in Europe. We restructured in India. We restructured South America. And the punchline to all of that is that we're now very positive from a free cash flow and EBIT standpoint versus losses that we had in the past. So we're going to be aggressive in restructuring where we see the need to do so. So this is another step along that line. We announced 4,000 heads coming out in Germany, largely in the U.K. and Germany and Europe, largely in the U.K. and Germany. And we're seeing the market dynamics in EVs come along a bit slower. There's still pressures on the business there. So we're going to be aggressive and restructure. And that's the commitment we've made and that's the commitment we're going to follow, is we're going to create higher growth, higher margin, more durable and lower cap expense businesses and this is part of doing that. And so it's another step forward in what we're doing to get our cost structure fixed.

Dan Levy

analyst
#11

Timing.

John Lawler

executive
#12

So we have to work with our sourcing partners but we've said that most of them are going to come out by 2027. And you know in Europe, there's a process that you need to go through. We'll follow that. We've done it in the past and we'll work with our partners.

Dan Levy

analyst
#13

Another item that's sort of been topical, U.S. inventory. So using some of the third-party data, it was 95 days at the end of October, 91 days at the end of September. I know that part of this is it's sort of an elevated because it's in transit or with upfitters so it's not as high versus the target you've communicated. Can you maybe just talk about the path going forward, how you balance volume and price and how you think about that inventory target in light of the competitive environment that we have?

John Lawler

executive
#14

Yes. So you're right. Exactly. So 95 days based on 611,000 gross inventory. There's about 225,000 of that is vehicles in transit and Pro vehicles. Pro vehicles at the end of October, 2 things, one, upfitters; two, we had a lot of orders at dealers. So it's largely sold that will roll through coming out of October into November. So when you look at it on a retail day supply standpoint, it's about 65 days. And we've said that we're going to end the year about 10 days higher than our 50- to 60-day target. So 50 to 60 days is on average. End of the year, we're going to be about 65 days. We have Expedition and Navigator launching in the first quarter. Now remember, Expedition and Navigator are built down in Kentucky. Super Duty is built in the same plant. So when we take that plant down for Expedition and Navigator, we have to take Super Duty down. So we're going to have higher stocks at the end of the year for those 3 vehicles. Now next year, on average, we're still going to be in the 50- to 60-day supply. Some quarters will be above that. Some quarters will be right in that range or at the low end of the range. I doubt it seeing us go below 50 days but we're going to manage that. I can guarantee you, we are not going to go back to the pre-COVID levels of inventories where they were sitting in the 80 days on an ongoing basis, which caused pressures on the top line. We're not going to go back to that. We're going to manage this. So it's important to understand the details. But I don't want you to think that that's -- we're parsing that out to say it's okay. That's not what we're doing. We are going to manage to the 50 to 60 days on average and we're going to adjust that up and down as we see fit, depending on launch cycles, other things that are going on, mix of vehicles.

Dan Levy

analyst
#15

[indiscernible]

John Lawler

executive
#16

Yes, that's everything. That's it. That's ICE. That's hybrids. That's EVs.

Dan Levy

analyst
#17

The election, obviously, has driven a lot of questions.

John Lawler

executive
#18

There was an election?

Dan Levy

analyst
#19

I thought Michigan was a swing state. Hopefully, you budget only one.

John Lawler

executive
#20

I did grow up in Chicago.

Dan Levy

analyst
#21

So I think the question that's on top of everyone's mind is, we've heard about potential changes to EV policy. We've heard about potential impacts to trade. And recognize there's still a lot that has to play out but want to get some preliminary views. And let's just start with EV. Heard about potentially reduced emission standards, IRA repeal that's already been reported as a likelihood or possibility. How does the strategy change in light of that?

John Lawler

executive
#22

Strategy in itself doesn't change, right? What we do is provide choice. ICE, multi-energy, hybrid plug-in, HEV, other -- there'll be other multi-energy choices coming and then EVs. So the strategy is not going to change. We are going to provide consumers choice so they can choose the best propulsion system that fits their duty cycle and their need. Now there are requirements for meeting emissions. There are requirements for meeting ZEV state regulations. Of course, the IRA plays into it, et cetera. All that's going to change. So what we're doing is we're modeling various scenarios and we will adjust accordingly. I think we're in pretty good shape because we do have hybrid vehicles and we can pivot. So I don't know how it's going to play out. I don't think anybody knows how it's going to play out but it's going to change. That's for sure. And we're going to adjust based on clarity when we have clarity. So other than that, we could speculate and we have a list of scenarios that we're going through and we're modeling and that's what we're going to do for now.

Sherry House

executive
#23

And when you think about like our cycle plans, they extend longer than political cycles do, right? So you have to be able to adapt. We've been adapting for 121 years, to political changes, to policy changes. And what I talked about earlier in the outset about one of the strategic advantages I think our company has is their nimbleness as an executive leadership team. These are the things that we're studying right now. And then we're looking at all of the ancillary items as well, like what's happening with currency, what's happening potentially with inflation and running those types of scenarios and sensitivity analyses to make sure that we're ready to be able to optimize within the situation but not change course, right? We think that the course that we're on is correct but we may need to modify in order to optimize for the circumstances.

Dan Levy

analyst
#24

Does IRA credit repeal potentially change your pricing strategy with the EVs? And I know there's -- it's a more limited line of sight now.

John Lawler

executive
#25

Yes. So I think one of the things we believe is that there is going to be incredible pressure on prices next year in the EV market, right? It has been for the last few years and we think it's going to continue next year. There's reports that there are going to be, by 2026, 150 new nameplates. Will there be that many? We don't know. But there's going to be new entries. And if the IRA comes off, the consumer tax credit comes off, that means prices are going to go up for consumers, which means volume is going to go down unless the prices continue to go lower. The one thing we do know that I'll say with certainty is that consumers are not willing to pay much of a premium for EVs versus an ICE vehicle. So that's been proven in the marketplace so far. And so with that as a cornerstone, you understand and then you build your models and your analysis around that.

Sherry House

executive
#26

What's interesting, though, is that we have found that consumers are interested in paying a premium for hybrid. And we've seen that in F-150. We've seen that in Maverick. And this is where I talked about our ability and the flexibility to be able to lean into different parts of our strategy is an advantage.

Dan Levy

analyst
#27

Great. The trade side of things. Again, we have to see how everything plays out. But maybe you could just remind us, we know you have some Mexico exposure but less than others, it's Bronco Sport, Maverick and Mach-E, if I recall correctly. What was the impact for Ford when USMCA was enacted in 2019, '20? And if there is a tariff or incremental cost in doing business in Mexico, what is the flexibility to change path or to flex against that?

John Lawler

executive
#28

Yes. So the good news is, as you said, we are the #1 producer in the U.S. So that's a positive. And it's our cornerstone vehicles, right? We have F-Series. We have Super Duty. We have Expedition, Navigator, the Transit Van, Explorer. So it's a good footprint to have. And when we talk about some of our cost disadvantage versus competition, that's part of it. So maybe that becomes a positive going forward. We'll have to see what the level of tariff is, what we can do with that, what type of pricing we would have to take on those vehicles coming in to offset that? Or do you just take margins down a bit. Remember, it's 4 years. And we don't know how lasting this will be. So again, as Sherry said, we need to think about things on the longer cycle and the longer arc. So no good answers right now. We have to see what happens. It depends on the level of tariffs. And then based on that, we'll have to adjust accordingly.

Dan Levy

analyst
#29

Great. I know you have -- we still have a few more months before you're going to give your 2025 guidance. So maybe we can set some parameters of industry conditions and movements in the business, how to think about '25? Maybe let's just start with industry assumptions. Do you have some maybe preliminary views on SAAR, pricing? I know you mentioned EV pressures but how do we think about industry as a whole going into '25?

John Lawler

executive
#30

Okay. I'll start and then Sherry you can jump in. Industries, the 2 big ones to look at, U.S. and Europe, we see U.S. in 16, mid-16s. We see Europe about 15 million units. Pricing, pretty much turned out the way we had talked about last year at this time. I think we said we thought as an industry, we'd see about a negative -- 2% negative pricing. I think you're going to see it in that range for the industry again in 2025. So again, we're going to continue to have pressure on the top line given that supply and demand is back in balance. We did a bit better this year on the top line than we had expected largely due to the strength in Pro and mix. We have new vehicles coming out next year, Expedition, Navigator. We got some changes on Bronco. So Maverick, that might be a partial offset to what we see on the top line pressures. So we do expect, as I said earlier, for EVs, there to be pressure on the top line. If you look at EV since the first quarter of '23, volumes up, what 35%?

Sherry House

executive
#31

34% to 35%.

John Lawler

executive
#32

And revenue is flat.

Sherry House

executive
#33

Yes.

John Lawler

executive
#34

$14 billion of revenue, even though volume is growing. So I don't think we're going to see a change in that trend. So there's going to be top line pricing pressure.

Sherry House

executive
#35

Yes. If you look at our Q3 modeling, volume's up, pricing continues to go down. And so it's that leveling, yet we were still able to eke out a bit of improvement versus the prior quarter but this is what we're managing day in and day out.

John Lawler

executive
#36

And so then, Dan, I think the most important thing for us next year is cost flowing through to the bottom line, cost reductions, getting after the $7 billion of cost that we have relative to competition and that's the big unlock for us.

Dan Levy

analyst
#37

When we think about these product launches, so you said Expedition, Navigator, some on Bronco and Maverick, what do you think about the puts and takes within the profit bridge? Is this -- okay, there can be some price benefit offsetting top line industry pressures. But is there incremental cost that you'll absorb from these new launches?

John Lawler

executive
#38

So one of the things this year -- take this year, for example, we took out $2 billion of cost out of material and the manufacturing and supply chain systems, so freight and duty, et cetera. But we also had some headwinds, that's on warranty and we had headwinds on inflation in Europe through our joint venture with AutoZone. But the good news is, we took the $2 billion out. So we should see, again, this year, progress on our costs coming out. But we need to see that flow through to the bottom line and that's what we're focused on. And that's where we're headed. We did see costs go in on new products in 2024. And with the new products coming in next year, there will be some added costs. Now going forward after that, what we're working to do is to design the vehicles, so that when they come out, we come out with a new vehicle, we don't have the big cost increase, right? So we have to find the offsets upfront to offset emissions and regulatory requirements that add cost in traditionally. But coming out with the vehicles at the same cost or lower cost, I think, is going to be a big unlock for us as we go forward. And that's what Kumar and the whole industrial platform is working on right now.

Sherry House

executive
#39

I think what's important, though, is to be able to show that we've built the muscle to be able to reduce costs. We've done that across the enterprise. We've also done that very specifically within Model e. The Model e, this past year, we had over $1 billion in cost reductions. That was material costs, that was some of the supply chain costs that John just referenced as well. And that's what we're going to have to continue to do. So that muscle is being built and it needs to continue to be exercised in the years ahead. Good news is that we see opportunity to go after there.

Dan Levy

analyst
#40

Another aspect of cost warranty, that's obviously dominated a lot of the questions. Maybe you can give us a sense, when we add it all up in 2024, how much was -- has this headwind tracked that? And how do we think about framing how much of this has been inflation related versus just sort of ongoing field service actions on previously produced vehicles? I mean how much of this is theoretically nonrepeat into 2025?

John Lawler

executive
#41

So about half of it was inflationary and then half of it was fiscals related, when you looked at the warranty cost on a year-over-year basis.

Sherry House

executive
#42

But when you go after the inflationary, there's also innovative ways to go after that. One of the things that we've done is to use more frequently over-the-air updates. So you've seen us on 4 million vehicles this year doing over 20 million over-the-air updates. This is a way to reduce the cost when you do have something that can be repaired by an over-the-air update. So you see us really learning that better. We've got a much larger part of our fleet, park -- our car park that is now enabled, that you're able to do over-the air updates with. And we're also pushing some of that into the dealers. So if in a case where something has to be done in a dealer, we're moving to this more push button ability to flash a vehicle, which is bringing costs down on a repair basis, which ultimately when you're looking at repair times, repair costs, number of repairs since repair costs is bringing and shrinking that down. So there's innovative and very tactical steps that we're taking to address that inflation. So it's not that it's just a foregone conclusion that it's going to exist. There's things we can do to back off of that.

Dan Levy

analyst
#43

You're taking the steps and I think, hopefully, that provides some green shoots on the new vehicles. But can we get a sense for -- how do we get comfortable with the magnitude of recalls that we've seen on previously produced vehicles? When does that eventually start to flatten out? Would just love any color on that.

John Lawler

executive
#44

Yes. So that's a great question. We've been working feverishly, as you would expect, to run predictive models on what we think is going to happen with the field service actions. And I can't tell you with confidence that we're through everything because we don't know what we don't know relative to what could potentially fail. We'll react quickly. So given that things can happen, what have we done to help mitigate the impact of that? So we have a whole process in place where we react much quicker so that we can, if it's in production, cut it off very quickly. But if it's been on past vehicles that we can get out in front of it and we can work out in getting the lowest cost repair possible and get through them quicker so that we have it behind us. So I wish I could give you an absolute, yes, we've been through the peak, that we won't have any more on past models but that's not anything that we can do because we don't know what we don't know. I would like to think that we're through a majority of the issues. And we're tracking very carefully the rate and pace of change because I think it's the second derivative we need to look at and what's happening with the older models. And as we gain confidence that that's slowing, we'll be able to talk about that.

Sherry House

executive
#45

I would say in addition to what John just said, kind of focused on the here and now, tracking things like 0 MIS, 3 months in service, these types of things, we're also looking backwards. We're seeing where earlier in the development cycle can you take more actions. Can you make sure that you've got KPIs on some of these core things that can later contribute to a warranty event? I used to be an engineer. I was a design release engineer very early in my career. But some of the things that you do as you do these design and failure modes, effects analysis, as you go out to your suppliers and you do the production part approval processes, you make sure that they can run at rate, you make sure that they can get the yield quantities out. And so what we're doing, in a very systematic way and Liz Door, our supply chain leader, is really leading a lot of this is, is making sure all of that is happening and that we're tracking it on a monthly basis with KPIs. That gets ahead of it so that hopefully it ever becomes a warranty. Now we realize the effect to that's going to be years down the road but you have to be doing that at the same time as you're addressing the current situation.

Dan Levy

analyst
#46

To put a bow on costs, you talked about a $7 billion cost gap versus your competitors. Is there anything that structurally prevents you from narrowing that gap?

John Lawler

executive
#47

No. Absolutely not. So we need to make progress on that. There's nothing. One thing, footprint. May be footprint -- there's footprint. So we've said in the past that it's $3 billion to $4 billion of warranty, roughly $2 billion in material and about $1 billion of footprint. So footprint will -- could [indiscernible]

Sherry House

executive
#48

Even that can change over time but it takes time.

Dan Levy

analyst
#49

Let's talk about EVs and you talked about -- you hinted at some opportunities on production tax credits from IRA. Maybe you could just walk us through where are you right now? Do you have any benefit and how does this play out over time?

Sherry House

executive
#50

Yes. So the production tax credits, right now, we do receive it on the battery modules for the Lightning. We don't receive it for the Mach-E today. As we're moving forward, we do have plans in place. You might have seen announced that we did a deal with LG to be able to move our production of batteries from Poland to Holland, Michigan that will enable an unlock for the production tax credit. You also know that we have our BlueOval manufacturing site that's going into Marshall. Eventually that will provide for the full production tax credit to be both at the cell level as well as the module level. On the consumer kind of basis, our Lightning enjoys that today, the Mach-E doesn't today. So the -- there's various levels of where we're advantaged in using it today versus where we will in the future. It's a mix.

John Lawler

executive
#51

Yes. So, right. So if it goes away, it's less of an impact for us than potentially those that get a full PTC or [ CTC ].

Dan Levy

analyst
#52

Another question on EVs and it's on Europe 2025, sharp step-up in emissions compliance requirements. How are you positioned right now? And how do you view as the different -- how do you weigh out the different opportunities or options to achieve compliance between pooling or more EVs? And if the consumer demand isn't there for EVs, how do you manage that?

John Lawler

executive
#53

Well, of course, the levers we have are sell more vehicles. And so we're launching Explorer and Capri right now. Yes. So that's a positive on that end. We are pooling where we see fit. And as we've said in the past, we will look at all the levers we have and we will optimize for profits across those levers. We'll do the same thing in Europe as we're doing here and that is to optimize based on where the level of demand is, the price -- clear that demand relative to the cost of pooling or other means of meeting compliance. So we will be compliant. But we'll work to optimize that across the levers we have.

Dan Levy

analyst
#54

Let's pivot to Pro and then I'll open it up to folks. Maybe you could just give us some context on the margins in Pro and specifically on pricing because we've seen this incredible run on Pro pricing. How sustainable is this? How much of this pricing is contractual versus spot, so to speak? And 3Q saw a step back on margins, this quarter 11%, 12% -- 11.6%, you were operating previously at that mid-teens target. Give us a sense on the puts and takes on growth.

John Lawler

executive
#55

Yes. We're seeing strength continuing in Super Duty and Transit in the vans, primarily on the stripped chassis. So that's continuing to be strong. In some of the ancillary products within Pro, so it's not just Super Duty and Transit, we do sell other fleet vehicles to fleets. So you'll have things like Explorer come along with that and stuff. We're seeing more pricing pressure there as you would expect. But overall, Pro still has a lot of upside. It's a strong business. We're seeing incredible growth as we move towards the solution sales. Paid subscriptions are up about 30% this year. Margins on paid subscriptions are over 50%. And I think the future for Pro is the moats that we're building and the approach to our consumers, commercial customers. And that's the great thing about the segmentation, is we're focused in on what the needs are for those specific commercial customers and it's providing them with fleet management, plus software product. And the opportunity there then over time will be the unlock on share of garage and share of wallet. And we're starting to see that we're gaining traction in both of those places. So...

Sherry House

executive
#56

We also have the largest commercial dealer network in America, which is enabling the services part of it, you just talked about software, which is growing over 50% year-over-year on a revenue basis but then you also have the whole dealer network that's a huge advantage.

John Lawler

executive
#57

So there's lots of puts and takes within that business. And we're very bullish on where we can head with the Pro and the upside there. We're going to continue to build out the moats and we're going to continue to build out those competitive advantages.

Dan Levy

analyst
#58

Can you talk to electrical architecture and how that plays into the software side of things?

John Lawler

executive
#59

Yes. So we're continuing to progress electrical architectures. With each new product, we go to the next level of electrical architecture, which makes the vehicle more capable from a software-enabled standpoint. And so when we launch our next generation of commercial vehicles, they'll have the next generation of electrical architecture and there'll be a bigger unlock. But we're doing things today, if you look at that solution sales that we can do from a fleet management standpoint, that are really accretive to customers, like we can control the vehicle. Those who don't have access to the vehicle the way we do, who just have a [indiscernible] or a dongle that they plug in, they can't control how long the vehicle idles. They can't shut the vehicle off. They can't do limits on speed. They can't give feedback on braking or how the vehicle is being driven, start/stop. Turning the vehicle off where it can't be started. So all of these things are unlocked to help the fleet managers manage the vehicles in a better way. And so that's available today and there's going to be increasing features that are supplied as we go through time, safety, security, et cetera.

Dan Levy

analyst
#60

Folks in the room?

Unknown Analyst

analyst
#61

Just to go back to the product warranty, $3 billion to $4 billion -- $7 billion. Of the vehicles you're producing in 2025, where are you relative to the competition? Because you're talking about this gap, right? So I'm just trying to figure out what our starting point is, what you're producing today? So maybe use 2024, just as a reference point.

John Lawler

executive
#62

So when you look at it, one of the things that we measure is 3 months in service, things gone wrong at 3 months in service. That's improved about 35% on a year-over-year basis, 2 years -- over the last 2 years, it's improved 35%. So that's the indicator. That correlates very higher and so high correlation there with high time in service. So that's the initial leading indicator that the quality is getting better. Again, launches, spike starting launches, that's improved as well. So those are the leading indicators. The warranty cost is going to be a lagging indicator, right? And that we need to see those leading indicators improve and then warranty costs will come down over time. So simply, the vehicles we're producing today the quality is 35% better than what it was 2 years ago. And we're going to continue to work on improving the 3 months in service as the leading indicator of where the quality is.

Unknown Analyst

analyst
#63

It's all relative?

John Lawler

executive
#64

Right.

Unknown Analyst

analyst
#65

So just given that 35% improvement, have you like, halved the gap with your peers?

John Lawler

executive
#66

So when you look at J.D. Power, they rank and I think we improved 9 spots in the last ranking. And I think that puts us in the top 1/3, from the bottom 1/3 to the top 1/3.

Dan Levy

analyst
#67

Let's talk quickly about capital allocation and free cash flow. Maybe we can talk about the CapEx side. Do you see any opportunities for reallocating spend? And if there's a longer tail of ICE and EV policy changes, how does that change the CapEx side? Is sort of extension of ICE platforms fairly capital efficient for you?

John Lawler

executive
#68

Yes. We haven't backed off on investments in ICE. We still believe that there's a long tail to the ICE business, especially for the larger vehicles. As we've talked about in the past, the application of batteries to large vehicles, the physics doesn't work. It's not in its favor. And so we think that for trucks, vans, large SUVs, the ICE business is going to go on for quite a while. And that's why we pivoted to the Skunk Works as well. We'll have offerings for our customers because our commercial customers will be required to have electrification, sometimes for access for the balance of their fleet, et cetera. So we think there's a long tail to ICE and we're continuing to invest in ICE.

Dan Levy

analyst
#69

Why don't we just wrap with one on Skunk Works and the path to driving EV costs lower. You comp -- and you've talked a lot about comping a lot to the Chinese who have a very clear cost advantage versus the rest of the industry. How you replicate that going forward, knowing that you do not have the same supply chain benefits that you have in China? And how does the Marshall, Michigan plant factor into that?

John Lawler

executive
#70

I'll start and then Sherry can jump in. So 2 things. Marshall will -- when up and running, will be the lowest cost cell pack in the U.S., available in the U.S. So that's one. #2, the Skunk Works team has benchmarked what a Chinese competitor could produce in Mexico. And so their challenge is to be cost competitive with that. And there are different things that we can do. So will they have a lower cost of battery? Yes. Their battery costs will be lower than what we can achieve because they're very vertically integrated and they've been at it for quite a bit longer. But there's things that we get to do to optimize, to be able to get the same performance for a similar vehicle with a smaller battery and that's what we're seeing. So there's ways that you can go about finding opportunities to get to lower costs. The other thing is, part of that is going to be utilizing some of the new suppliers that are emerging as well in Mexico and in other areas. And so then the third point and I'll let Sherry talk about this a bit deeper because she's seen this at her old companies and she's seen what Skunk Works is doing about that integrated process and the new [indiscernible] integrated design process that's allowing us to get to a much more efficient design.

Sherry House

executive
#71

Yes. And I'll just pick up where I left off earlier, I talked about the fact that you're colocating your manufacturing engineers with your design engineers with your supply chain. And it just allows this ability for the hardware to be optimized for the software, for the software to be optimized for the hardware. So when you're not outsourcing these things, you're not taking something off the shelf that someone else is producing, you are making something that as efficient as possible in a design as pure as possible. Also, you're not having to wait and have longer time periods for the design as well. All of this translates into cost over time because you got engineers on task for a longer period of time if you're not shrinking the time as well. So you've got this, basically this improved cycle time, you have this efficiency that comes out, John spoke to the efficiency in the overall product design. So you're actually optimizing voltage, you're optimizing aerodynamics, you're optimizing mass and a lot of what they're doing is driving simplification. So they're ending up with fewer parts, less mass, few parts mean less things that you have to manufacture, less things and less parts that you have to bring line side in the manufacturing plant, so that reduces your logistics costs. So you just keep building on these small efficiencies that when taken at scale and when taken across the entire product development cycle, actually makes a very large difference. And then also just case in point, why do we believe that our costs are going to be better is because that we're 70% already sourced. So we know what those numbers are on this next program that we're launching.

Dan Levy

analyst
#72

Okay. We'll leave it there.

Sherry House

executive
#73

Great.

Dan Levy

analyst
#74

John, Sherry, congratulations on the new role.

Sherry House

executive
#75

Thank you. Thank you.

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