Great Southern Bancorp, Inc. (GSBC) Earnings Call Transcript & Summary
May 10, 2023
Earnings Call Speaker Segments
Operator
operatorHello, and welcome to the Annual Meeting of Stockholders of Great Southern Bancorp, Inc. Please note, today's meeting is being recorded. [Operator Instructions] It is now my pleasure to turn today's meeting over to Kelly Polonus with Great Southern. Kelly, the floor is yours.
Kelly Polonus
executiveGood morning. Thank you for joining us for the Great Southern Bancorp, Inc. Annual Meeting of Stockholders. We appreciate your interest and support of our company. I think we're ready to get started. It's my pleasure to introduce President and CEO, Joe Turner.
Joseph Turner
executiveAll right. Thanks, Kelly, and I also want to welcome you to our annual meeting this morning. I'm pleased to be here representing our more than 1,100 Great Southern associates to report on our company's performance and activities in 2022 and also for the first quarter of 2023. 2023 does mark our 100-year anniversary as a company. Before we get started with our presentation, I want to recognize our Board of Directors. Each of our directors brings his or her unique background and expertise, which contributes to our company's continued success. We appreciate their continued guidance, engagement and support. I'll introduce each Board member who is joining us virtually. First, we have William V. Turner. Mr. Turner has been Chairman of our Board since 1974. Next is Kevin Ausburn. Kevin is Chairman and CEO of SMC Packaging Group and was appointed a Director of both the bank and the holding company in 2017. Julie Turner Brown, Julie is an attorney with Carnahan, Evans and was appointed a Director of the holding company and the bank in 2002. Tom Carlson, Tom is President of Mid America Management, Inc. and was appointed a Director of the holding company and the bank in 2001. Steve Edwards. Steve is the former President and CEO of CoxHealth. Steve was appointed a Director of the holding company and the bank in 2022. Larry Frazier is the former CEO of White River Valley Electrical Co-op. Larry was appointed a Director of the bank and the holding company in 1992. Debbie Hart, Debbie is an attorney. She's owner of Housing Plus LLC and sustainable housing solutions and was appointed a Director of the bank and the holding company in 2017. I Doug Pit is the owner of Pitt Technology Group and Pitt Development Group, also is the founder of Care to Learn and was appointed a Director of the holding company and the bank in 2015. And Earl Steinert, Earl is CPA, he's co-owner of EAS Investment Enterprises and was appointed a Director of the holding company and the bank in 2004. Joining me today are 4 of my colleagues, our CFO, Rex Copeland, Chief Lending Officer, John Bugh, Chief Retail Banking Officer, Kris Conley; and Chief Communications and Marketing Officer, Kelly Polonus. I will provide a brief introduction and then turn the meeting over to my colleagues for their presentations. As we look back in 2022, it's only fitting to begin by thanking our more than 1,100 associates for their remarkable work in serving our customers, communities and each other. Our sharp focus on customers' needs and our commitment to building long-term relationships in a challenging economic landscape, were central in making 2022 an extraordinary year for our company. We are pleased to share that we ended 2022 in a strong financial position, giving us a very sound posture for the economic headwinds and market forces that we are now facing in '23. Our first quarter performance was solid as we navigated through a rather tumultuous time for the banking industry, especially during the last month of the quarter. The bank failures that occurred on the East and West Coast created turmoil and understandably focused attention on certain operational practices in those banks and others. During the intense media focus on these failures and worry about potential deposit runoff in the banking system, I'm pleased to report that operating conditions for Great Southern were stable, and we believe for most -- they were for most other banks in our market areas as well. The banks as well were proven to be outliers having significantly high levels of uninsured deposits and an undiversified deposit base -- deposit basis. We are fortunate in this country that our banking system is sound, resilient and well-capitalized. It is times like these that underscore the importance of operating our company with a long-term view. Our commitment over the years has been manageable for the long term and has produced many strengths that we rely on heavily and turbulent times. Our dedicated and talented team of associates, our culture of resilience, our pride in service excellence and our conservative business practices and our strong financial position. We continually work on building and nurturing these springs as a foundation for our long-term success. In 2022, we remained focused on our core strategic objectives, which included attracting and expanding customer relationships, developing our associates, managing risk, sustaining a strong credit discipline and driving a culture of continuous improvement. You'll see in our presentations this morning that 2022 was a very busy year, full of activities to further enhance our company and how we serve our customers. You'll see that we had a strong focus on our retail banking and commercial lending delivery channels while we navigated the effects of a rapidly increasing interest rate environment. I'll now turn the meeting over to Rex Copeland, who will discuss our financial results, again, a reflection of our associates' hard work and dedication.
Rex Copeland
executiveAll right. Thank you, Joe, and good morning, everyone. As Joe said earlier, our overall financial performance in 2022 was strong, and we've gotten off to a solid start in 2023, although recognizing that there is uncertainty as we move ahead throughout this year. This slide summarizes our growth trends in assets, loans and deposits for the past 5 years and first quarter of 2023. First, assets. Generally, since 2018, total assets have increased. In 2022, our total assets increased by about $231 million to $5.7 billion, mainly due to strong loan growth during most of the year. During the first quarter of 2023, the company's total assets also increased by about $88 million to $5.8 billion. This asset growth was primarily attributed to net increases in outstanding loan balances and cash and cash equivalents. Next loans. We had an outstanding year of loan growth in 2022. Net outstanding loans increased about $495 million to $4.5 billion from the end of 2021 to the end of 2022. In the first quarter of 2023, we experienced a $64 million increase in net loans compared to the end of 2022. As John Bugh will report later, loan production significantly decreased beginning in the fourth quarter of 2022, and that trend has continued into 2023. And lastly, your deposits. I'll give just a brief overview of our deposit trends, as Kris Conley will provide more information in his presentation. You can see the significant increase in deposits in 2020, which was when government pandemic stimulus programs were initiated and customers began parking their cash and checking accounts due to economic uncertainty. Deposits increased by approximately $133 million to $4.7 billion during 2022. At the end of the first quarter of 2023, our deposits totaled $4.8 billion, but there have been some changes in deposit mix in that first quarter. The next slide is profitability. I'll talk a little bit about the summary here of performance in several metrics over the last 5 years and the first quarter of 2023. For our net income, you can see that in 2021, we rebounded nicely from the 2020 level. In 2020, the company increased loan loss provisions to build our reserves for potential credit losses in anticipation of a difficult economic environment due to the COVID-19 pandemic. Fortunately, credit losses did not actually materialize in 2020 or later years and the build of reserves for credit losses was released throughout 2021. In the full year 2022, we earned $75.9 million or $6.02 per diluted common share. Higher net interest income primarily drove the increase from '21 to '22. Our earnings in the first quarter of 2023 were $20.5 million or $1.67 per diluted common share. Earnings in the first quarter of 2023 versus the first quarter of 2022 included higher net interest income and a negative provision for unfunded loan commitments. At the bottom of this slide, our profitability ratios generally used as measurements in the banking industry. Our ROATCE or return on average tangible common equity ratio has, in recent years, been primarily between the 12% and 13% range. We saw a decline in this ratio in 2020 because of decreased earnings for the reasons I just mentioned. In 2022, the annualized ratio returned to more normal levels based on strong net income. And in the first quarter of 2023, the annualized ratio increased to 15.39% due to increased net income and stable equity. The ROAA or return on average assets is an important financial profitability ratio, indicating the profit the company earns related to its assets. An ROAA above 1% is considered favorable in the banking industry. Over the last 5 years, our return on assets has been good. The ROAA declined in 2020 due to decreased earnings as we mentioned. For the first quarter of 2023, our ROAA was 1.43% annualized, reflective of rising interest rates, low credit costs and fairly stable operating expenses. We continue to focus on our efficiency ratio, which is noninterest expense divided by the sum of net interest income and noninterest income. The efficiency ratio for the year ended December 31, 2022, was 57.05% compared to 59.03% for 2021. The higher efficiency ratio during 2021 was primarily due to a significant onetime IT consulting and contract expenses incurred in that year. The efficiency ratio during the first quarter of 2023 improved somewhat to 56.42% primarily due to an increase in net interest income, partially offset by an increase in noninterest expense. Next, I'll talk a little bit about core net interest margin and some other things here. Our core net interest margin was relatively stable in 2018 and 2019. In that time frame, market interest rates were generally rising and were at relatively high levels in 2018 and 2019 compared to 2020 and 2021. We experienced core margin compression in 2020 as market interest rates declined dramatically due to the COVID-19 pandemic and reduced market rates. The core net interest margin remained lower in 2021 due to continued low market interest rates. In 2022, the core margin increased significantly in response to the Federal Reserve's aggressive increase in interest rates and changes in asset mix. As of its meeting of May 3, 2023, the Federal Reserve has raised interest rates by a total of 500 basis points or 5% since the central bankers began raising rates in March of 2022. The core margin during the first quarter of 2023 was 3.99% and was flat compared to fourth quarter of 2022 with higher deposit costs offsetting higher loan yields. As we stated before, generally a rising interest rate environment, particularly short-term rates, should positively impact our net interest income as floating rate loans reprice upward with increases in market rates. However, we do expect positive impacts to be significantly offset by increases in funding costs, which we expect will ramp up further in the first half of 2023 as fixed rate deposits mature and reprice higher and net interest settlements on forward starting interest rates while we begin in May of 2023. The next slide provides a look at the company's liquidity sources going back to 2018. Liquidity is a measure of the company's ability to generate sufficient cash to meet present and future financial obligations in a timely manner. The company's primary sources of funds are customer deposits, home loan bank advances, other types of borrowings, loan repayments, unpledged securities, proceeds from sales of loans and available-for-sale securities and funds provided from operations. The company utilizes particular sources of funds based on the comparative cost and availability at the time. From time to time, we have chosen not to pay rates on deposits as high as the rates paid by certain competitors and we believe to be appropriate, supplement deposits with less expensive or differently structured alternative sources of funds. Our liquidity position is resilient with readily available funding sources. At the end of March 2023, available secured funding lines through the Home Loan Bank and Federal Reserve Bank and on-balance sheet liquidity exceeded $2.0 billion. As a result of the company's ability to generate liquidity primarily through liability funding, management believes that the company maintains overall liquidity sufficient to satisfy its depositors requirements and meet its borrowers' credit needs. These sources of liquidity levels improved further in April 2023. The company's securities portfolio consisting of available for sale and held to maturity securities as shown as of March 31, 2023, on this slide. The portfolio has a relatively small percentage of the company's assets, but plays an important part in asset liability management and liquidity management. Available for sale securities, which include any security for which the company has no immediate plan to sell, but which may be sold in the future are carried at fair value. Unrealized gains and losses are reported net of related income tax effects and stockholders' equity. The amortized book value of the available-for-sale securities portfolio was $546.8 million or 8.6% of total assets at March 31, 2023. The fair value of this portfolio was $493.3 million at that time. Held-to-maturity securities, which include any security for which the company has both the positive intent and ability to hold until maturity or carry at historical cost, adjusted for amortization of premiums and accretion of discounts. Unrealized gains and losses on this securities portfolio are not recorded net of taxes and stockholders' equity.At March 31, 2023, held-to-maturity securities were $200.4 million or 3.5% of total assets at March 31, 2023. The amount of the unrealized loss net of taxes on this portfolio was equal to 2.8% of total stockholders' equity and would not have a material negative impact on our regulatory capital ratios if it were included. This next slide looks at our common stockholders' equity, which includes our small amount of intangible assets and our book value for outstanding share since 2013 and through March 31, 2023. The slide also includes the company's regulatory capital ratios, which continue to be substantially above regulatory and well-capitalized thresholds. Strong capital is a priority for our company. Winners in banking are those that have strong capital and are thus able to take advantage of the opportunities that may arise. We recognize that our common equity level of capital is generally high compared to the industry averages. Today's environment underscores the reason why we follow conservative capital management strategies and how important we think that is. Stockholders' equity decreased $83.7 million from $616.8 million at December 31, 2021, to $533.1 million at December 31, 2022. Although reduced capital levels remained strong. Accumulated other comprehensive income decreased $86.1 million during the year ended December 31, 2022, primarily due to decreases in the fair value of available-for-sale investment securities and the fair value of cash flow hedges. Stockholders' equity also decreased due to repurchases of the company's common stock totaling $61.8 million and dividends declared on common stock of $19.3 million. Partially offsetting these decreases were net income of $75.9 million for the year and a $7.7 million increase in stockholders' equity due to stock option exercises. In the first quarter of 2023, Stockholders' equity increased $22.4 million from $533.1 million to $555.5 million at March 31, 2023. Accumulated other comprehensive losses decreased $11.9 million during the 3 months ended March 31, 2023, primarily due to increases in the fair value of available-for-sale securities and the fair value of cash flow hedges. Stockholders' equity also increased due to net income of $20.5 million in that period. Partially offsetting these increases were repurchases of the company's common stock totaling $5.6 million and dividends declared on common stock of $4.9 million. A special note on this slide is the rather significant increase in book value for common share since 2013. Our book value of $45.78 per common share at March 31, 2023, has nearly doubled since the end of 2013. This increased book value is reflective of strong capital management, including opportunistic stock repurchases that we'll discuss shortly. Next, this slide provides a historic view of our tangible common equity or TCE and the TCE ratio since 2018. TCE is the measure of a company's total capital, less intangible assets and preferred stock, which is used to evaluate a financial institution's ability to handle potential losses. Some believe that TCE is one of the best measures of an institution's actual financial strength. The TCE ratio, represented by the orange line measures intangible common equity as a percentage of tangible assets. TCE and the TCE ratio decreased in 2022 for the reasons already discussed. At March 31, 2023, we saw an increase in both of these metrics as a result of what we discussed earlier with market value increases in securities portfolio and fair value of cash flow hedges along with net income retained after repurchases of the company's common stock and dividends declared. At March 31, 2023, the company's tangible common equity intangible assets ratio was 9.5% compared to 9.2% at the end of 2022. This current ratio is still considered to be at high level by industry standards and as an example of our strong financial position. Quarterly -- I'm sorry, we are all shareholders of Great Southern and understand the importance of the dividend as a component of the total return performance on our stock. Since 1989 through good and bad business cycles, Great Southern has paid consecutive quarterly cash dividends to our common shareholders. Quarterly dividend declarations are approved by our Board of Directors and are determined by, among other things, quarterly earnings levels, current strategic priorities and capital needs of the company. In 2022, we declared a total regular cash dividend of $1.56 per common share. During the first quarter of '23, we declared a regular cash dividend of $0.40 per common share. And lastly, I'll talk a little bit about shareholder value. So enhancing long-term stockholder value is a priority. Along with generating strong earnings, we work to create stockholder value primarily in 2 ways, paying regular quarterly cash dividends and repurchasing our stock as conditions allow. This slide provides a look back to 2018, showing our net income, the dividends we declared to stockholders and the cost of common stock purchases. The blue line indicates the number of outstanding shares revealing a reduction of more than 2 million shares during the time frame shown. The company has been in various stock buyback program since May 1990. The company has historically utilized stock buyback programs from time to time as long as management believe that the repurchasing of the stock would contribute to the overall growth of shareholder value. The number of shares that we repurchased today in particular time and the prices paid are subject to a variety of factors. Since the latter half of 2020, we have actively repurchased shares of our common stock. In January 2022, the company's Board of Directors authorized management to purchase up to 1 million shares of the company's outstanding common stock under a program of open market purchases or privately negotiated transactions. That authorization was completed in the second quarter of 2023. In December 2022, the company's Board of Directors also authorized the purchase of up to an additional 1 million shares of the company's outstanding common stock under again a program of open market purchases or privately negotiated transactions. We now have approximately 970,000 shares currently available in that stock repurchase authorization. That concludes my remarks today. It's my pleasure now to turn the meeting over to Chief Lending Officer, John Bugh.
John Bugh
executiveThank you, Rex. This next slide provides a nice overview of our $4.7 billion loan portfolio by both loan type and geographic regions as of March 31. I'm pleased to report that we have a strong and well-fortified loan portfolio, supported by a world-class experienced group of lenders. In 2022, the loan team had an exceptional year of serving our clients even in the wake of aggressive interest rate hikes that began in March. The majority of the growth that we saw in our loan portfolio occurred in the first 3 quarters of 2022. Lending production and activity markedly decline beginning in the fourth quarter and has continued into 2023. By the end of 2022, total net loans increased $499 million or 12.5% from the end of 2021. This increase was primarily in 1 to 4 family residential loans, construction loans, multifamily loans and other commercial real estate loans. In addition, our pipeline of loan commitments and the unfunded portion of loans significantly grew by about $400 million to $2.1 billion during 2022. As expected, our growth to start in 2023 has been modest with total net loans increasing $62 million or 1.4% since the end of 2022. This increase was primarily in multifamily and commercial real estate loans with a decrease in commercial construction loans. The pipeline of loan commitments decreased and the unfunded portion of construction loans also reduced, but remained significant at $1.3 billion as of March 31, a $111 million increase from the end of 2022. Loan payoffs have also contributed to the lower loan growth. This slide summarizes loan production that originated throughout our franchise in 2022. For the seventh year in a row, our commercial lending team originated more than $1 billion in loans, $1.8 billion total. This was exceptionally strong in light of the production slowdown I mentioned earlier. During 2022, our top producing markets were St. Louis, Kansas City, and Minneapolis. Notably, nearly 40% of our loan closings come from our loan production offices, which I will talk more about later. Despite significant increases in market rates during 2022, our mortgage lenders produced their second highest level of originations in history, totaling $443 million. Late in the year, mortgage loan production declined substantially, and we expect that trend to continue as long as mortgage rates remain elevated. Consumer lending produced approximately $114 million, primarily serving our customers' home equity lending needs. Our commercial loan production offices, or LPOs, have long been a successful model for the bank. They are cost-effective to open and allow the bank to be strategically placed in attractive commercial lending markets, typically large metropolitan areas. As I said earlier, nearly 40% of total commercial lending production flows through our 8 LPOs, and these offices represent approximately $1.2 billion or 25% of total outstanding commercial loan balances. Capitalizing on the success of the LPO model, we expanded our footprint to the West and the East, opening offices in Phoenix, Arizona and Charlotte, North Carolina in 2022. We start to hire local commercial lending experts with extensive market knowledge and found Justin Lutz and Chip Brinkman. Justin has more than 16 years of lending experience in the Phoenix market, and Chip brings over a decade of experience in the Charlotte market. Our other LPOs are in Atlanta, Chicago, Dallas, Denver, Omaha and Tulsa. I'm very pleased to report that our asset quality and allowance for credit loss coverage are excellent and at historic levels. This slide provides some metrics underscoring the loan portfolio's performance through the first quarter of 2023. Nonperforming assets have generally declined since 2018. At the end of March 2023, nonperforming assets totaled $3 million or just 0.05% of total assets. It's important to note that nonperforming assets will fluctuate from period to period due to changes in balances and composition of the loan portfolio; changes in economic and market conditions and other factors specific to a borrower's circumstances. The net charge-offs to average loan ratio has been minimal for quite some time, as you can see on the chart. Total net charge-offs were $274,000 for the year ended December 31, 2022, and the company experienced net recoveries of 7,000 in the 3 months ended March 31. The bank's allowance for credit losses as a percentage of total loans continues to be at a substantial level, with the metric at 1.4% at the end of the first quarter of 2023. Management considers the allowance for credit losses adequate to cover losses inherent in the bank's loan portfolio based on recent reviews in the loan portfolio and current economic conditions. The allowance for credit losses at the end of the first quarter of 2023 was approximately $65 million. The allowance coverage for nonperforming loans is very high with nonperforming loans totaling approximately $3 million at the end of the first quarter of 2023, decreasing by approximately $700,000 from the end of 2022. While we are on the subject of asset quality, I want to address the topic that has been circulating lately in the financial media regarding banks' commercial real estate loan portfolios, specifically concerns around credit in the office sector. I want to provide the perspective of our office portfolio as it does not represent the type of office credit exposures being discussed in recent news reports. For our company, the office sector represents only about 5% of our total outstanding loan portfolio and about 15% of the CRE book. It's a total of about 140 loans. Geographically, more than half of the portfolio is in Missouri, primarily in St. Louis and Springfield. Most of the remaining loans are in our franchise footprint. The average rentable square footage is 47,000 square foot and the median is only 7,000 of office space. The average LTV in this portfolio is 45%. So we're really not talking about huge office park developments. As of the end of March, all loans in the office segment were currently performing and supported by strong equity and sponsors. For more information about our loan portfolio, we filed quarterly loan portfolio presentations that are available on our Investor Relations site under the Presentations link. With that, I will turn it over to Chief Retail Banking Officer, Kris Conley.
Kris Conley
executiveThank you, John. Our deposit mix remains a source of pride and strength for our company. With the issues tied to the recent bank failures that Joe mentioned earlier, the strength of our deposit base was underscored in terms of diversification by customer type and geography, nor do we have a significantly high concentration of deposits tied to a particular industry or demographic sector nor do we have any significant -- nor do we have a significantly high level of uninsured deposits. Currently, uninsured deposits make up just 14% of our total deposit base, with the industry average being between 40% to 50%. For customers with uninsured deposits, we encourage them to visit with us about ways to make their deposits insurable. At the end of March 2023, our total deposits were $4.8 billion, increasing by approximately $114 million from the end of 2022. During the month of March, when the banking turmoil occurred, our total deposits increased by nearly $75 million primarily in retail time deposits and interest-bearing checking accounts. To provide a more granular perspective to our deposit base, on March 31, 2023, about $4.3 billion or 89% were core deposits. That's checking, savings, money market accounts and certificates of deposits spread throughout our banking center network. You can see from this slide that we have nice deposit bases in the Springfield, St. Louis and Kansas City metro areas and our Iowa markets. The remaining balance of approximately $537 million of total deposits consisted of broker deposits issued through various sources. Of note, we have seen a shift in our deposit mix in the last few quarters with balances migrating from noninterest-bearing products to interest-bearing instruments, reflecting the rising interest rate environment. This is a trend seen throughout the banking industry. As you'd expect, there continues to be interest competition for deposits in all of our markets as deposit levels have decreased throughout the banking industry coming off the significant surge of deposits related to the COVID-19 pandemic. Our banking centers continue to be a source of stability for the bank. While our digital services offer our customers ease of access and the ability to bank when and how they prefer, physical locations remain a key contact point. Our customers view our banking center associates as a trusted support system, whether they want to open a new deposit account, explore lending options or bolster their financial knowledge. Understanding what really matters to our customers is something we've perfected over the past 100 years, and we continue to focus on providing meaningful and personalized support. Part of this focus means routinely analyzing the performance of our banking centers and markets. This evaluation gives us a better understanding of customer behavior, ultimately allowing us to make strategic decisions about investing resources and occasionally, we faced a difficult decision to consolidate a banking center. We've consolidated 2 banking centers in the past year, one in Clayton and 1 in Joplin. In August of 2022, our Clayton Banking Center was consolidated into our Brentwood location less than 3 miles away. Although we no longer have a retail banking presence in Clayton, we do still operate a commercial lending office there. In March of 2023, we consolidated our leased Joplin range line location into our newer location on 32nd Street less than 2 miles away. As with other -- as with many of our consolidations, these decisions were based on customer traffic and the low patient proximity to nearby banking centers. Associates from the consolidated offices were transferred to open positions at other nearby locations. As we shared last year, our Kimberling City banking center was the second in our branch refresh program. We completely rebuilt the banking center and welcome customers into the new space in October of 2022. The banking center offers better functionality with a sleek and modern design that our customers have told us they greatly appreciate. In January of 2023, we razed our Elfindale banking center on West Sunshine to make way for a first-of-its-kind facility in Springfield. Great Southern Express will feature a modern 4-lane dry buck center utilizing interactive teller machines or ICN technology to serve our customers. Nearly any teller transaction that can be performed in the traditional drive-thru can be completed at an ITM, including cashing a check to the penny. Also known as remote video tellers, ITMs offer an ATM-like interface, but with the enhancement of the video screen that allows customers to speak directly to a service representative in real time in a highly personal manner. At the Express branch, video remote tellers will be available 7 a.m to 7 p.m. Monday through Sunday with ATM services open 24/7. The Express Center is slated to open later this summer. And now I'll turn it over to our Chief Communications and Marketing Officer, Kelly Polonus.
Kelly Polonus
executiveThank you, Kris. In 2022, we continued on with initiatives to be an even better bank for our customers, a better place for our associates to work and to help make our communities better and more enriching places to live. In the last few weeks, it was announced by 2 separate media outlets that Great Southern was recognized in their notable rankings list. The Kansas City Business Journal named Kansas City's 5 strongest large banks of 2022, which included all banks operating in the Kansas City region with more than $1 billion in assets. Great Southern was ranked fifth among a very strong line of banks. The Business Journal compiled the list by looking at year-end financial data with a focus on credit quality, capital and liquidity strength and earnings power. Our company has had a physical presence in the Kansas City area for 20 years, beginning with the opening of the commercial loan production office in 2003 and then entering the market in 2006 with a retail banking center in Lee Summit. We currently operate 7 banking centers in the metro market with a commercial lending operation in Overland Park. Forbes recently announced its 2022 World's Best Banks list and Great Southern once again made this list. This is the fourth year in a row to be included in this distinguished ranking. We are honored to be recognized with the award because it is a result of customer feedback and ratings on such things as general satisfaction, whether they would recommend the bank, trust, digital services and financial advice. More than 400 banks worldwide were awarded by consumers as being among the world's best banks with 75 in the United States alone. We thank our customers for this honor and commend our associates for their great work. We continue to prioritize providing the banking services our customers want and need to make their banking experiences as they desire. The availability of convenient online and mobile banking services is a must for our current customers, and it has also enabled us to extend our reach to potential customers who want to bank with us regardless of where they live and also retain current customers who are moving out of our market area. As we shared in last year's annual meeting, customer adoption and usage of our digital banking services accelerated during the pandemic, and this trend has continued forward. While our customers remain interested in visiting our banking centers when they need assistance, they have also embraced our convenient digital services as another option to stay connected with their finances. I'm pleased to report that we currently have 85,000 active users who enjoy our online banking desktop service. But this morning, I want to focus on adoption we've seen in our mobile banking usage, which now boasts more than 54,000 active customers. In the last 5 years, we've seen a 53% increase in mobile making app users. Mobile check deposit within our mobile banking app continues to gain in popularity whereby a customer can deposit a check simply by using a camera interface on their cell phone. We added approximately 2,800 new users since the end of 2021 and have seen an 86% increase in users over the last 5 years. You can see on the chart in the lower right corner, the momentum we are building with this convenient service. In 2022, our customers process more than 245,000 mobile check deposit transactions totaling approximately $242 million. The focus of our Community Matters program is to address the needs of each of our communities and make them better, more prosperous places to live and work. We've long recognized that the strength of our company very much correlates with the strength of the communities that we serve. Each year, we combine our service efforts with more than $1.8 million in funding to help bolster nonprofit, civic and recreational efforts. To ensure we're meeting the unique needs in our local markets, our regional Community Matters teams are instrumental in targeting support so that we can get the best use of our philanthropic and public relation dollars in each community. 2023 marks the bank's centennial year of service. And as we honor our past and present, we are looking to the future to find ways to continue supporting our communities. I'd like to share a snapshot at a few of the initiatives that we have slated in honor of our 100th year. In an initiative called 100 days of giving each of our 100 offices were invited to select an organization that supports children in their community. Recognize that children are our future, we find it critical to invest in them now to set them up for a lifetime and success. Each location is receiving $1,000 to donate to that charity of their choice. As bankers, we know that the value and importance of financial education is so important, and we recognize the vital role we play in fostering the education for people of all ages. In 2023, we aim to achieve 100 days of financial education. We've already had many excited associates hosting presentations in their communities and local schools. Another way we've chosen to celebrate is by forming a new partnership with the National Forest Foundation. Aiding in their reforestation efforts across the United States, we have made a donation that will plant 2023 trees, where they are needed most in our national forest. As we mentioned last year, in early 2022, Great Southern and Missouri State University entered into an agreement to name MSU's main basketball arena, The Great Southern Bank arena. The venue is a community pillar and serves as a hub for athletic, entertainment and special events in Southwest Missouri. We're happy to announce that the partnership is now fully activated with internal and external branding and other marketing opportunities in full swing. The strong relationship between Great Southern and Missouri State University spans more than 40 years. We are really honored to have our name associated with this venue, which is the center of so many activities and life events in our town. Each year, we recognized an outstanding Great Southern associate who has demonstrated excellence and volunteer service to their community. The Bill and Ann Turner Distinguished Community Service Award exemplifies the community leadership, civic engagement and spirit of giving of our Chairman, Bill Turner and his late life Ann. Earlier this year, the company announced Kelly Dostart, VIP and Business Services Relationship Manager from our Rogers, Arkansas office, as the 2023 award recipient. An active volunteer in a number of our local Arkansas organizations, Kelly has a passion for serving not just participating. She sincerely desires to help others and offers her time without questions to anyone who needs it. Whether she is serving as an ambassador for the Rogers Lowell Area Chamber of Commerce, driving a donation drive to childcare aware or volunteering for downtown Rogers, it is clear that Kelly is a motivated leader who inspires those around her. Kelly's dedication to making a difference around the Rogers community and helping those in need aligns with the spear of our Community Matters program and the integrity of the Turner Community Service Award. I want to thank you for your attention today. I will now turn the meeting back over to Joe Turner for closing remarks.
Joseph Turner
executiveAll right. Thanks very much, Kelly. We look forward to 2023 with guarded optimism, but also with a great deal of energy and enthusiasm as we support all of our constituents. We are well aware of the significant uncertainty created by the current economic and geopolitical landscape. We are focused on ensuring that the company is properly positioned for whatever may come our way, especially in the wake of the continued changing interest rate environment. We also very much understand that banking is evolving rapidly, especially with technological advances. Our focus must stay on being responsive to the ever-changing demands and expectations of our customers. As we have consistently demonstrated for decades, adhering to our basic principles and strategies allows us to drive good organic growth and properly manage our company. As always, we will focus on developing and expanding customer relationships, closely managing interest rate risk sustaining a strong credit discipline, driving continuous improvement through our company and taking care of our diverse group of associates and communities. Stockholder value can only be built if we maintain a healthy and vibrant company, which means doing a good job of taking care of our customers, associates and our communities. Obviously, stockholder value is top of mind for you and for us and for all our stockholders. As we've said on a number of occasions, we are committed to operate our company with a long-term mindset because that is where we believe we will create our shareholder value. Our total return performance of our stock since going public at the end of 1989, it definitely exemplifies this point of view. This slide shows the updated rate of return -- rate of total return of a share of stock purchased in the 1989 initial public offering and compares us against the S&P U.S. BMI Bank index. And as you can see, we've substantially outperformed that index since going public over 30 years ago, 16,700% to 1,172%. While it's important to look at stock performance over the long term, we also think it's instructive to look over shorter periods of time as well. Our next chart, looks at the same comparison against the same index over a 10-year period. And as you can see, again, our company has outperformed the same index over the last 10 years, but you can see ebbs and flows, up periods and down periods, periods when our bank stock did relatively better and maybe periods where our stock did not as well against the index. But over time, we think our method of growing organically and selectively repurchasing our stock offers us a great opportunity to outperform the index. Lastly, I want to look at a slide of our stock versus the same stock over the last 5 years, and you see much the same story. Again, it's been a difficult period in banking over the last 5 years with the pandemic and then with the events of the last 90 days. But again, we have a positive return over that term and have outperformed the index over that 5-year period. In closing, we believe that we are well-positioned for the headwinds that we will likely experience in 2023. We are confident in our ability to manage through the economic uncertainty just as we have so many other times in our 100-year history. As we move forward, we pledge to keep in mind the long-term interest of all the constituents we serve. Our long-standing mission is to build winning relationships with our customers, associates, communities and stockholders. We believe a winning relationship means that both parties receive benefit or value from the relationship. For our associates, we want to make our company a great place to work and grow professionally and they, in turn, will provide extraordinary service for those they serve. For our customers, we want to develop long-lasting relationships by providing the right products and services at a fair price and delivered how and when they prefer. For our communities, we strive to support causes and address needs to help them be even better places to live and work. Our company can only be as strong as the communities we serve. And for our stockholders, we desire to provide a superior long-term return on their investment in our company. We go to work every day recognizing the big responsibility that we have to perform for our stockholders. Thank you for your attention today, and most importantly, for your support of Great Southern. We would now be happy to entertain any questions received through the meeting portal. Of course, we welcome your feedback at any time. So please feel free to reach out to us. Okay. It appears that we don't have any questions. So we'll now turn it over to our Secretary, Kelly Polonus to conduct the business portion of the meeting.
Kelly Polonus
executiveThank you, Joe. Turning to the business portion of this meeting. We have determined that a quorum is present. So voting on the proposals before this meeting may occur. The first item of business is to vote on the proposal set forth in the notice of this meeting and the proxy statement, which were made available to stockholders commencing on or about March 31, 2023. No other proposals may properly come before this meeting. Only stockholders of record as of the close of business on March 1, 2023, are entitled to notice of and to vote at this meeting. If you are a stockholder entitled to vote and have not yet voted or if you want to change your vote previously cast by proxy, please do so via the website used to access this meeting. Please remember that if you have already voted my proxy, it is not necessary to vote again. After voting has been completed on all matters, we will provide a preliminary report of the results. The polls for voting will remain open for a short time as I formally present the proposals. The first proposal is the election of 4 directors. The Board of Directors is divided into 3 classes. The terms of which are staggered to expire in different years. Mr. Kevin R. Ausburn, Mr. Steven D. Edwards, Mr. Larry D. Frazier and Mr. Douglas M. Pitt are in the class of directors whose term expires this year. Mr. Ausburn, Mr. Edwards, Mr. Frazier and Mr. Pitt are willing to serve the 3-year term for which they have been nominated. Since no other nominations may be made at this meeting, I declare the nominations closed. Are there any questions regarding the election of directors? We see no questions. The second proposal for your consideration is a nonbinding advisory vote on executive compensation as described in the company's proxy statement for the annual meeting through the adoption of a resolution in the form stated on Page 34 of the proxy statement. Are there any questions for this proposal? We see no questions. The final proposal for your consideration is to ratify the Audit Committee's appointment of FORVIS, LLP to serve as Great Southern's independent registered public accounting firm for the year ending December 31, 2023. Are there any questions on this proposal? No questions. The polls are about to close. So if you are a stockholder of record and wish to vote during this meeting that have not yet done so, please do so now. As previously noted, if you have already voted my proxy, it is not necessary to vote again. I will pause briefly. Thank you. The proposals have been presented to you in the notice and proxy statement and at this meeting. Proxies have been made available and returned and any stockholders of record wishing to vote during this meeting have had the opportunity to do so. The polls are now closed. The preliminary results are as follows: Mr. Kevin R. Ausburn, Mr. Steven D. Edwards, Mr. Larry D. Frazier and Mr. Douglas M. Pitt have been elected as directors, each for a 3-year term to expire in 2026. The advisory vote on executive compensation has been approved and the appointment of FORVIS, LLP as the company's independent registered public accounting firm for the year ending December 31, 2023, has been ratified. The final results will be contained in a Form 8-K to be found by the company with the Securities and Exchange Commission. Are there any further questions? We see no questions. If not, we are now ready to adjourn the meeting. I declare the 2023 Annual Meeting of Stockholders is now adjourned. We thank you for attending and for your continued support of Great Southern.
Operator
operatorThis concludes the meeting. You may now disconnect. Everyone, have a great day.
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