Humana AB (publ) (HUM) Earnings Call Transcript & Summary

Welcome to the Humana Q2 2026 Report Presentation. [Operator Instructions] Now I will hand the conference over to speakers, CEO, Nathalie Boulas Nilsson; and CFO, Christoffer Herou. Please go ahead.

Good morning. Welcome to Humana's Q2 presentation. My name is Ewelina Pettersson. I'm the Head of IR at Humana. With me today, I have our CEO, Nathalie Boulas Nilsson; and our CFO, Christoffer Herou. I leave the word to you, Nathalie. Please go ahead.

Thank you. We will give you a short introduction, followed by financials and operational performance. We will then wrap it up with concluding remarks and open up for questions. Humana is a Nordic care provider with a high degree of specialized care. We have a well-diversified portfolio of services in the Nordic countries, with Sweden being the largest market, followed by Norway and then Finland. As regards our Q2 highlights, we are executing on our plan to reach our financial targets, and we have an adjusted operating profit increase of 6% year-over-year. In Sweden, we can in Q2 as well as we did in Q1, see that the efficiency program is beginning to show on the margin, driven by Individual & Family with 7.2% profitability compared to 6.1% last year. We have continued to strengthen our financial position with a net debt ratio now of 2.4x. We are continuing to take responsibility in the sustainability area and have now also included customer and employee satisfaction as well as climate targets as KPIs as we have sustainability-linked our bank loans. We welcomed our new customers and colleagues from the Homsan LSS units in April. We are continuing on our active growth trajectory and have since our Q4 reporting opened units from our pipeline of approximately SEK 100 million in yearly revenues. In addition to that, we have signed new contracts of approximately SEK 200 million in revenue year-to-date. Our current pipeline is now consisting of approximately SEK 550 million in revenue in our targeted growth areas with high need and higher profitability. At the end of the quarter, Ambea announced a public offer on Humana. Our current pipeline of signed contracts is now more heavily weighted towards Finland and Sweden since we have opened several new units in Norway during the first half of the year. As previously announced, we are focusing mainly on disability and elderly care, which will give us a good balance in the service portfolio and will help us reach our financial goals. As already announced, we have made 2 bolt-on acquisitions this year and we will continue on this trajectory. This is one of the units we opened during the quarter. It is a specialized unit with 4 places targeting boys aged 10 to 13. Here, we work with Trauma-informed care and low-arousal approach. And now, over for the financials.

Thank you, Nathalie. The change in the revenue development LTM is still impacted by the divestment of the Elderly Care segment in Finland and the customer outflow within Personal Assistance, which, however, decreased compared to previous periods and some FX headwind. With our secured pipeline, we look forward to increasing our revenues going forward. Moving over to the EBIT development. The adjusted EBIT in the quarter is at SEK 81 million compared to SEK 76 million 1 year ago. The segments showed, in general, improved underlying profitability. Also in this quarter, we faced some temporary costs, which we do not foresee to the same extent going forward. The bridge comparing the current LTM EBIT to last year is impacted by the divested Finnish Elderly Care as well as some currency exchange effects. In the quarter, we achieved a strong free cash flow generation, mainly due to the divestment of the elderly care property in Stennes. Also in this quarter, we have been active in our capital allocation with a bolt-on acquisition in Sweden and also the decided and paid dividend amounting to SEK 64 million, in line with the company's dividend policy of a level of 30% of the annual net income.

In Sweden, we have a year-over-year improvement in the margin from 4.1% to 4.4% in the quarter. This is primarily a result of both increased occupancy and the efficiency program starting to show effect. Individual & Family has an increase in the margin from 6.1% last year's Q2 to 7.2% this year. As we already mentioned, we welcomed the Homsan customers and colleagues to Humana during the quarter. With this addition, we double our daily activity units and establish a good platform to continue to grow from. We also opened 2 new units during the quarter. Within Personal Assistance, we are continuing to reduce the outflow of customers. Year-to-date, we have halved our customer outflow compared to last year. And during Q2, we had our first net positive month. We see an increased inflow of customers, and we expect to reach net zero later this year. Even though we have a positive trend on the customer flow, the margin is pressured due to the low increase in the reimbursement this year. We lost the claim process versus the State in district court, and we have appealed the verdict to the Court of Appeal. In Norway, we have a nice organic growth during the quarter. This is both a result of opening the new units in our pipeline as well as a positive trend in the Child and Youth segment as regards occupancy. We have had margin pressure during the quarter due to the higher personnel costs, which has not been fully compensated with price increases. We have initiated an efficiency program to address this. In Finland, we have an underlying shift in our portfolio. The Open Care services have been under pressure for a long time now due to the well-being counties savings programs. Several municipalities have either discontinued the service or started to offer the service in their own management. Revenues in the Open Care services have decreased with 22% in Q2 this year compared to last year. Luckily, we are focusing on growing in other areas that have been able to compensate for this effect. We have grown with 4% in child welfare services, primarily through increased occupancy and with 15% within disability services through new units and ramp-ups. Although the margin for the period may not be so impressive and is burdened by SEK 4 million in growth costs, it is an improvement from last year and a positive contribution to the group. We expect profitability to pick up significantly during Q3. We have seen a significant increase in our growth pipeline in Finland year-to-date and now have a pipeline of signed projects totaling SEK 270 million in annual revenue. These are projects in good locations in bigger cities and with good communications nearby, and we have many more in our pipeline being worked on currently.