ICICI Prudential Life Insurance Company Limited (ICICIPRULI) Earnings Call Transcript & Summary

July 15, 2026

NSEI IN Financials Insurance earnings 74 min

Earnings Call Speaker Segments

Operator

operator
#1

Ladies and gentlemen, good day, and welcome to the ICICI Prudential Life Insurance Company Limited Q1 FY 2027 Earnings Conference Call. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Mr. Anup Bagchi, MD and CEO of ICICI Prudential Life Insurance Company Limited. Thank you, and over to you, sir.

Anup Bagchi

executive
#2

Good afternoon, and welcome to the results call of ICICI Prudential Life Insurance Company for the quarter ended June 30, 2026. I have several of my senior colleagues with me on this call, Amish Banker, Chief Distribution Officer; Dhiren, CFO; Ajit, Chief Service Delivery; Manish, Chief Investment Officer, Souvik, Appointed Actuary; and Dhiraj, Chief Investor Relations Officer. Let me start with the key update for the quarter. We held our 26th AGM via video conference on June 30, 2026, and all the items specified in the AGM notice were duly approved by the shareholders. The Board at its meeting held on July 6, 2026, has approved the proposal to rename the company as ICICI Life Insurance Limited, pending regulatory approval. The name follows the Board approval of BCHL's request to change its status from promoter to investor. The proposed name reflects the strength, trust and legacy associated with the ICICI franchise. The company's core operations, strategy and governance frameworks remain unchanged and continue as usual. We remain well positioned to drive sustainable growth, enhance customer outcomes and create long-term value for stakeholders. On the regulatory front, I has introduced regulations linking key management compensation with customer-centric outcomes and has issued a draft exposure draft for intermediary disclosures. These initiatives are aimed at enhancing transparency, strengthening accountability and further reinforcing policy protection across the insurance industry. We view these developments as positive steps towards fostering greater trust, improving customer outcomes, supporting the sector's long-term sustainable growth. Macroeconomic conditions remained volatile in quarter 1 2027, driven by geopolitical uncertainties, inflationary concerns and fluctuations in financial markets. While some of these pressures eased during the quarter, equity markets remain volatile. Inflation remained a key area of focus with weather-related risks, including the potential emergence of El Nino conditions warranting close monitoring. Against this backdrop, the RBI maintained a balanced policy stance. Despite these near-term uncertainties, strong structural fundamentals continue to support resilient demand for insurance products. As a company, we delivered a strong and resilient performance with VNB growing by 24.9% year-on-year to INR 5.71 billion in quarter 1 2027 and VNB margins at 26.7% PAT also increased by 27.8% year-on-year to INR 3.86 billion. These results reflect the strength of our diversified business model, disciplined execution and continued focus on delivering sustainable growth. Our business model is built on 2 pillars: protection business, which provides coverage and savings business, which creates value through long-term engagement of customer funds. In quarter 1 2027, our sum assured grew by 31.8% to INR 4.90 trillion, supported by a strong 5.7% year-on-year growth in protection APE. Our sum assured market share stood at 11.8%. Retail sum assured increased by 45.9% to INR 1.13 trillion, driven by robust year-on-year growth of 60.4% in retail protection during the year -- during the quarter. As of June 30, 2026, our total assured stood at INR 48.6 billion, reflecting the trust reposed in us by our customers and the scale of protection provided by the company. Notably, our new business sum assured has grown at a CAGR of 18.7% and 25.1%, respectively, over the 5- and 10-year period ending FY 2026, and we remain focused on sustaining this strong momentum going forward. In the savings business, scalability and cost efficiency are key drivers of profitability. In quarter 1 2027, new business premium grew by 21.3% year-on-year to INR 48.6 billion, driven by 13.2% growth in the number of policies, reflecting the continued expansion of our customer base. Over the long term, we have delivered a new business premium CAGR of 13.7% and 13.9% over the last 5 years and 10 years ending FY 2026, respectively, demonstrating the consistency and sustainability of our growth trajectory in the savings segment. During the quarter, API grew by 14.6% year-on-year to INR 21.36 billion and RWRP grew by 13.4% year-on-year to INR 15.38 billion in quarter 1 2027. We continue to focus on driving operating efficiency through leveraging economies of scale, aligning our cost structure with the evolving product mix and investments in technology, digital and AI initiatives. Consequently, our savings cost to premium ratio reduced by 50 basis points year-on-year to 13.6% in quarter 1 2027 despite the increase in expenses resulting from unavailability of import tax credit. Our growth continues to be underpinned by a strong focus on risk management and prudent business practices, which is reflected in the resilience of our balance sheet. Our claim settlement ratio remained strong at 99.3% in quarter 1 2027 with an average turnaround time of 1 day, underscoring our commitment to customer service. Our early claims ratio stood at 22%, best-in-class in the industry, highlighting the high quality of business we have consistently sourced over the years. During the quarter, we settled INR 13.06 billion of death claims and paid INR 33.60 billion in maturity and survival benefits, reflecting our continued focus on delivering timely financial protection and peace of mind to our policyholders. Notably, in FY 2026, we settled INR 51.49 billion of debt claims and paid INR 53.63 billion in maturity and survival benefits. Customer retention also remained healthy with persistency at 84%. We maintain a robust solvency of 25.4%, significantly above the regulatory requirement of 150%, positioning us well to sustain future growth while maintaining financial strength. Further, we continue to maintain our track record of not having a single nonperforming asset in our investment portfolio since inception. Our assets under management stood at INR 3.34 trillion as on June 30, 2026, reflecting the scale of our franchise and the trust placed in us by our policyholders. To summarize, despite ongoing global geopolitical uncertainties and market volatility, FY 2027 has started on a positive note demonstrating our business resilience. We remain focused on sustaining this momentum throughout the year. Our priorities continue to be driving sustainable VNB growth while balancing business growth, profitability, risk and prudence. Thank you, and I'll now hand it over to Amish to take you through the business updates.

Amish Banker

executive
#3

Thank you, Anup. Good afternoon. Let me start with product-wise performance. Our core focus area, retail protection grew by 60.4% year-on-year in Q1 FY '27, driven by the GST exemption on protection products and various company-led initiatives. This marks the third consecutive quarter of retail protection year-on-year growth exceeding 40% following the GST reforms. Consequently, the retail protection segment accounted for 10.5% of AP compared to 7.5% in the corresponding period last year. With only about 13% of the addressable population currently covered through retail protection, we believe this segment presents a significant long-term growth opportunity spanning multiple decades. Our group protection business comprising credit life and group term delivered strong growth of 37.8% year-on-year in Q1 FY '27. The MFI segment witnessed recovery after an extended period of moderation, while the non-MFI segment continued to demonstrate healthy momentum. Group term business also registered strong growth during the quarter. Consistent with our approach, we remain focused on disciplined underwriting framework and pursuing opportunities that meet our risk reward expectations. Ongoing global geopolitical uncertainties and volatility in the equity markets influenced customer investment preferences during the quarter, leading to a shift in the overall product mix. Consequently, the savings business mix moderated from 78.1% in Q1 FY '26 to 72.1% in Q1 FY '27, while the protection business gained share. Our savings APE stood at INR 15.4 billion in Q1 FY '27, registering a growth of 5.8% year-on-year. Within the savings category, our linked business APE grew by 6.4% year-on-year. In this segment, we continue to focus on offering wealth creation solutions that help our customers navigate market volatility while achieving financial goals and family milestones. The non-linked savings business, including annuity remained broadly stable year-on-year at INR 4.94 billion in Q1 FY '27. The segment continued to operate in a competitive environment with alternative investment products offering fixed returns and fixed maturities, attracting customer interest. Within the non-linked category, we witnessed a shift in product mix towards the participating products. Group funds business APE grew by 42.2% year-on-year in Q1 FY '27. Now let me talk about channel-wise performance. Agency channel APE grew by 2% year-on-year in Q1 FY '27 to INR 4.63 billion. Direct channel APE grew by 8.3% year-on-year in Q1 FY '27 to INR 2.86 billion. Together, these channels contributed 45.5% to retail APE in Q1 FY '27. As a strategic priority, we have been investing in the agency channel over the last few years. We continue to recalibrate the channel with our road map centered on a micro market-led brand strategy, complemented by the use of technology and analytics to enhance productivity. We remain focused on ensuring that our cost structure is aligned with the prevailing business mix. Within the channel, we have been optimizing the product mix in favor of products that enhance business quality, improve profitability and support sustainable growth. In the direct channel, our focus remains on scaling online business through differentiated customer offerings and digital capabilities and deepening our presence in the NRI segment through GIFT City. Bancassurance channel grew by 5.6% year-on-year in quarter 1 FY '27 and contributed 27.4% to APE. The growth reflects the continued recalibration of business at some of our partner banks while maintaining a strong emphasis on business quality. We view this as a normal part of the business cycle. Partnership distribution channel grew by 29.5% year-on-year in Q1 FY '27 and contributed 14.6% to APE. Both in banca and partnership distribution channel, we continue to focus on deepening existing relationships and adding new partnerships. Our approach remains anchored in business quality with mortality and persistency serving as key metrics that are integral to driving sustainable long-term value creation. Group business grew by 38.8% year-on-year in Q1 FY '27 and contributed 22.9% to APE. Today, we have a strength of 2.44 lakh plus advisers, 52 bank partnerships with access to more than 26,800 bank branches and 1,500-plus nonbank partnerships. To summarize, in the proprietary channel, our focus remains on driving growth through our micro market-led strategy and scaling the online channel. broadening both our distribution reach and customer proposition, we continue to create a more diversified business model that is better equipped to adapt to changing market conditions. This will support a balanced product and channel mix and enable sustainable long-term growth across market cycles. I'll now hand it over to Dhiren to talk you through the financial updates.

Dhiren Salian

executive
#4

Thank you, Amish. Good afternoon, everyone. Let me now take you through the financial metrics. As a company, our focus is on growing the absolute VNB, which has been demonstrated with the growth in VNB by 24.9% year-on-year to INR 5.71 billion in this quarter. The VNB margin stood at 26.7%, an expansion of 200 basis points from the full year FY '26 margin of 24.7%. This growth in VNB has been achieved through an improvement in product mix and operational efficiencies even after accounting for higher operating expenses. Our product mix has moved favorably towards the protection business [indiscernible] assured registering a strong growth of 31.8% year-on-year in this quarter, thereby supporting value creation. Additionally, we keep working towards improving the profitability of each line of business through longer tenured policies, higher sum assured multiples and increasing ride attachment. On the efficiency front, we have undertaken various cost optimization initiatives over the past few years in order to make our cost structure aligned to our prevailing product mix. One of them being the use of AI/ML, which is being embedded across the entire customer journey, and that is driving targeted demand generation, automated underwriting, improved renewal retention, enhanced customer service and effective claims investigation. Some details of the usage of AI/ML across our processes is shown on Slide #32 of the investor presentation. The result of our productivity enhancements has led to cost to premium ratios for our savings line of business reducing by 50 basis points to 13.6% in this quarter. The reduction in cost is despite the increase in expenses due to the unavailability of input tax credit. Total cost to premium ratio for the quarter stood at 21.8% as compared to 21.2% last year same quarter, primarily due to increase in protection business. We monitor cost ratios for the savings line of business separately. Our objective is to bring efficiency in the savings line of business while we continue to focus on growth in the protection business. The company's profit after tax for the current quarter stood at INR 3.86 billion, an increase of 27.8% year-on-year. Our assets under management stood at INR 3.34 trillion, and our solvency ratio continues to be strong at 25.4% at June 30, 2026. Thank you, and we're now happy to take any questions that you may have.

Operator

operator
#5

[Operator Instructions] Your first question comes from the line of Shreya Shivani with Nomura.

Shreya Shivani

analyst
#6

Congratulations on a good set of numbers. I have 2 questions. First is on -- I wanted to understand the total VNB margins, how it has played out for the quarter. If I simply put the product-wise margins, it looks like there's some probably a lesser margin that we've made on the protection book. If that's not true, then is there still some impact of GST cut on our margins, which is making the -- I mean, it's great margins, but it could have been even higher with the kind of growth that you've come with. So what is it in the margins? Is it there some product level slowdown in margins or still a drag of GL cut? That's my first question. My second question is on non-par sales. Any outlook on how we are planning to go about nonpar for the rest of the year? Have we stayed away due to the price war? Or was there any -- I mean, we are still focused on bringing more efficiency. So we have still not scaled up. So those will be my 2 questions.

Dhiren Salian

executive
#7

Shreya, this is Dhiren. On your first question of VNB margin, [indiscernible] partially explained due to the product mix. But again, you'll have to consider that we don't have the GST availability in this quarter. And this is the third quarter where we've had the impact of the GST nonavailability, input tax rate not availability. So you have to factor that in as you look at the margins, but it's largely being explained by the product mix.

Shreya Shivani

analyst
#8

So can you quantify how much drag we are still seeing on -- I mean it will continue for one more quarter until you have it in the base in 3Q.

Dhiren Salian

executive
#9

That's right. Yes. Yes. It will continue for another quarter. That also will then form part of the base as we get into quarter 3 and quarter 4. But on your second question -- on your second question on non-par, no, we are not staying away from the market, but the environment is such that there are products on the fixed income side that at this point are a little more lucrative for the customer when compared to some of our products, purely from a sticker price perspective. And again, this is the environment that the customer is living in. As time goes by and we see some sort of tempering of those alternative investments, we should start to see some pickup on the non-par side as well. Nonetheless, we look at every opportunity to be able to give value back to customers. So we constantly look at all of our nonpar products, looking at various tenures, looking at various segments, and we keep repricing as is available at that point in time. So we're not staying away from it, but environment is such that the pickup of non-fare is quite subdued relative to previous periods.

Shreya Shivani

analyst
#10

And alternative products that you're talking about, is it more fixed deposit, more pension products? I mean, any...

Unknown Executive

executive
#11

Largely fixed deposits. Yes, the sticker price of some of these products is extremely high. So that does tend to attract customers when we see this sticker price in any of the distribution shops.

Shreya Shivani

analyst
#12

Right. And just a follow-up on the overall VNB margin. This is a great start for the year. But sustainably, what our aim, where are we going to keep our margins for the year and for maybe the medium term?

Unknown Executive

executive
#13

Good question, Shreya. We don't have a margin fixation. We've gone over that answer before as well. Absolute VNB is what we look at growing. And in this period, we have grown VNB by 20% on the back of the growth in protection. So absolute VNB is what we will continue to focus on. Clearly, we see a lot of opportunity on the protection space. The good part is, I'm not so fast about how the retail protection growth rate numbers are, of course, they're elevated at 50%, 60%. But the fact is we have now been able to all distribution channels to sell protection in significantly larger volumes than what was being sold over a year back. . So the endeavor to continue to hold these levels and increase going forward so that we continue to take the advice of the opportunity that takes us in the protection. Within the sim space, as we've discussed before, we'll allow the market to dictate this direction that we get the product mix to move but we've also ensured that our cost structures are nimble enough to be able to align with the prevailing product mix. So margin is not a fixation for us. It's growth in absolute VNB that we will continue to focus on. No change in the strategy there.

Shreya Shivani

analyst
#14

Right. And are we giving out any guidance. Last quarter, you said things were still very volatile on the macro side?

Unknown Executive

executive
#15

No, no guidance. No guidance.

Operator

operator
#16

Your next question comes from the line of Manas Agrawal with Sanford C. Bernstein.

Manas Agrawal

analyst
#17

I have 2 questions essentially. One is [indiscernible]

Operator

operator
#18

Sorry to interrupt, Manas, sir, your audio is not very clear.

Manas Agrawal

analyst
#19

[Technical Difficulty]

Operator

operator
#20

No, sir, this is not good at all. Our next question comes from the line of Swarnabha Mukherjee with 360 ONE Capital.

Swarnabha Mukherjee

analyst
#21

Congrats on a good set of numbers. Firstly, on the margin side, [indiscernible] mentioned that it is product mix, just wanted to think that anything else to read into? And your thoughts on if this going forward, if we are seeing, say, a higher growth on the traditional side of the savings side, would this normalize if you can share your thoughts on that? And on alongside that, just wanted to check that our growth in the month of June, the pickup in growth what led to that growth? And what product mix is leading to that growth? And does it continue in July? If you can give some color on that, that will be very useful. Second is, I just wanted to understand the growth in the partnership distribution channel, what products are driving that? And what are you doing differently now is leading to that growth? And same thing for your comment on the protection business. You mentioned that you are now able to push more protection products through multiple channels. So apart from the GST led tailwind, what -- is there any other -- what other efforts are going [indiscernible] those will be my questions.

Unknown Executive

executive
#22

Margin, I explained in the previous question as well as largely product mix. There is, of course, the impact of higher [indiscernible] of GST input tax credit that exists. So when you're looking at all of it, this is where we land a pack. I didn't quite get your question on what is normalized trajectory for traditional. [indiscernible] if you want to clarify that, I can attempt to answer that.

Swarnabha Mukherjee

analyst
#23

Yes. So I mean, sir, this particular quarter, our -- we have seen a softer growth print on the savings side of products. So I just wanted to check that one that, say, going forward, as that picks up, then should we also expect a normalization in all these trends?

Unknown Executive

executive
#24

Yes. One should because one of the challenges that we have seen in this current quarter and the last quarter as well has been around the nonparticipating product and which is what I explained in the pre-question as well. some of the reasons why the non-par pickup has not been as strong. In quarter 1 last year, the non-par has done exceedingly well. So in that sense, we're working off that base. And in the current context, current environment, non-par is really not selling at this stage. So that's creating this bit of drag in terms of where the overall traditional growth is. But like I also explained in the previous question, if this -- the alternative investments do tend to become a little more benign in terms of rates, then we should start to see some of the pickup on non-par and as I also explained, we will look at every opportunity that we can to be able to position our non-par products from a longer-term perspective, look at what are the rates that we could offer and look at building that category as well. Coming to your second question in terms of growth, I think it's sometimes very difficult to read month-to-month. This is really a long-term business. So our effort is to make sure that we keep growing every month, but there can be volatility in the growth, we look at it from month-to-month, but our endeavor to keep it as smooth as we can. In terms of July early numbers, yes, it's still too early in the month, but yes, it continues to do well. In terms of partnership distribution, I think a lot of work has happened across the quarters, which you are starting to see the output at this stage. There is a fair degree of protection business also sits within it. That has also contributed to the growth that you see here. Again, the point is we've got 1,000-plus partners, and we keep continuing and diversifying this channel to become as large as we can. In fact, if you look at the long term for this particular channel, this actually has delivered a near 20% CAGR over the last 5 years. So we continue to grow as much as we can keep working with our partners and ensuring that we've got all products and propositions that work in each of these customer segments. To your question on what are we doing on protection? We can't [indiscernible] the credit. There is, of course, the environmental tailwind of protection due to the GST impact. But [indiscernible] credit were able to socialize this across all channels and look at embedding this as part of our sales culture. There are a variety of propositions also that we have launched in this period. Some of these are the preapproved summer short, which are exclusively for certain sets of customers. Again, these are identified cohorts that we are going with. There is a lot of work that we have done on the onboarding stage. As we continue to deliver quarter after quarter improvement in terms of the frictionless onboarding that we are working through, deleveraging digital income validation that's available with external agencies. And in all, look at making sure that the onboarding of protection is as smooth as possible without letting go of any of the guardrails. So what you're starting to see at this point is a culmination of efforts across multiple quarters, and we're quite happy to take the benefit of the age. Work's not done. We will keep working at it going ahead as well.

Swarnabha Mukherjee

analyst
#25

Understood, sir. Very helpful. Just one quick question. If I can squeeze in terms of the persistency trends. How should we read because there looks to be marginal softening year-on-year? So if you could [indiscernible]

Unknown Executive

executive
#26

Across the quarter, you've seen that stability. It will see 4.5% as we left March and it's 84% at this point.

Swarnabha Mukherjee

analyst
#27

Correct. So [indiscernible] quarter-on-quarter, right?

Unknown Executive

executive
#28

Yes, yes. You should see it sequentially as you see across the quarter. .

Operator

operator
#29

Your next question comes from Avinash with Emkay Global.

Avinash Singh

analyst
#30

A couple of questions. The first one would be more on bank. So now rental is exiting a promoter. Tender charter is part of their Asia exclusive deal with Prudential. So what is the state -- I mean, current state, I mean, of your agreement with Prudential [indiscernible] is it going to be available like [indiscernible], the Indian open architecture way and you being one of the insurers there or it will go exclusively to the prudential India entity the way I mean they have across [indiscernible] so far, I mean, how that channel has been doing? And related to that, another I mean there is another bank where I mean the group has now got an insurance company of its own. So the question we had, okay, your business [indiscernible] changed, you counter [indiscernible] that particular bank because now you tell in-house kind of. So these are the kind of a question around Banca. The second question would be more around as you have [indiscernible] the margin is not of success. But just going by how kind of the year progresses. The Q1 typical year, a very, very heavy protection contribution one, this time, of course, [indiscernible] is growing very strongly and typically, the DTI credit liability basis, Q1 is there [indiscernible] in our retail protection will have a kind of -- will moderate from that base because last year, it started to pick up. And then, of course, so protection typically from 28 might end up somewhere lower. So in that context, I mean, you see, at least for this year, the margin to hold up at this level or because the product is naturally going wait from protection, it will moderate from here on?

Unknown Executive

executive
#31

I'll just take a second question first, Avinash. Again, we don't have a margin fixation. It's absolute VNB that we're looking to drive. So if you look at it, you're right, typically, protection is higher in the initial part because savings has not grown as such. Protection tends to be a little more even out relative to savings. But we are going to continue to use every opportunity that we can to be able to grow protection. And one of the more important things is that as you look into the second half of the year, also, you will see us an uptick that will come through because of MFI business, which is part of our credit life business. . That had not done so well for most of last year. So we should start to see the benefits of that as we look at the base effect into the later part of the year as well. Again, no margin fixation. We will take the margin as it comes. Absolutely VNB growth is what we're looking at. Coming to your first question on Standard Chartered. Now Standard Chartered has been a partner with us for the last 10 years, right? And in this decade, we have built a deeply integrated relationship that spans not just products, spans, technology, processes and customer service. Now both these organizations, both [indiscernible] value this partnership very much, and we're focused on delivering the best outcomes for the customers. Having said that, all distribution partners are important to us. And one of our stated objectives is that we have to be the most partnerable life insurance company. So we continue to invest in areas such as seamless onboarding digital capabilities, strong customer service support, product propositions. And we keep doing this in each of our partners. Now that has helped us build this highly diversified base of distribution that you see with over 52 banks, 1,500 partnerships across the partnership distribution space. So in that sense, we are very well diversified. The largest single channel for us is ICS Bank. Outside of that, most channels contribute 5% and less for our business, most single distribution engines. So in that sense, are very, very diversified. So in that sense, we are very resilient from a distribution footprint perspective. And in terms of what standard would do, I think they value the distribution partnership that they have with us. And we continue to look at building it going forward.

Operator

operator
#32

Next question comes from the line of Prayesh Jain with Motilal Oswal Financial Services Limited.

Prayesh Jain

analyst
#33

Congrats on good set of numbers. Just a few questions. Firstly, could you highlight as to what is the kind of expense trajectory that you would have built out? And how is it kind of playing out? Is there an operating leverage benefit coming out in the margins today? That would be point number one. Point number 2 is, again, having a bit more on protection in the second half of FY '27 would have some -- would have a high base effect on protection, at least on the retail protection side, you kind of alluded that the MFI growth will come through. But do you think that the high base effect will kind of lower down the growth or margins in the second half as the product mix kind of shifts towards probably more nonprotection kind of businesses. And third would be on your the partner growth again, right? You've seen a very strong growth. Now generally, that would come at higher cost, I would presume. So in that sense, in spite of that, the margin seems to have kind of held up really well. And Dhiren, just trying to pull up -- if you are talking about a target of growth in VNB, if you could allude to that number is whether it's 20%, 24%, 25% that you're looking at for this year. Those would be my question.

Unknown Executive

executive
#34

In terms of the expenses that we have seen for the current quarter, clearly, there is elevation due to the unavailability of input tax credit. But we've been able to mitigate some of that through some of the cost initiatives that we've been doing across the past couple of years. So we are seeing the benefits of all of those. I also spoke about briefly about the outcomes that you've seen in terms of the AIML. So a lot of work that we have done on the tech space, digital space, is analytical space. All of that is helping us improve the cost efficiency that we have, and we continue to feed that back into our margins. . To your second question on what does the protection mix look like in the second half of the year? You're right, protection does come across a fairly steep base as we come into the second half of the year and that base effect goes away. So the question is, will I expect to see a 60-plus percent growth in the second half of the year, very unlikely. This, of course, is elevated because we're carrying through the levels that we have built up over quarter 3 and quarter 4. Our endeavor would be to keep these levels of protection on a production level the way they are and continue to build on growth on that. So of course, the growth of that is expected to taper down. But again, I keep looking at the opportunity. This is an area that we continuously focus on protection is a core focus area for us. Clearly, this is a multi-decade opportunity. And the endeavor on our part is to make sure every part of our distribution is getting more and more immersed about selling protection and to be able to drive the momentum of this forward. To your other question on partnership distribution. I think your going assumption is that partnership distribution is a low-margin business. I would be to defer there. It just depends upon what products you sell because you have to tailor make the product for the customers that you have access to. If you sell the wrong product to the wrong customer set, then you end up with order outcome, especially when you look at persistency. But when you have got that tailor-made, then you end up getting decent outcomes.

Prayesh Jain

analyst
#35

And [indiscernible] anything on VNB growth, that 20%, 25% is a good assumption for this year?

Unknown Executive

executive
#36

No guidance on that, Prayesh.

Operator

operator
#37

Your next question comes from the line of Sanketh Godha with Avendus Spark.

Sanketh Godha

analyst
#38

Sir, just one small clarification. I mean tomorrow Prudential becomes fully [indiscernible] you are confident that [indiscernible] will still remain an open architecture, and you will continue to do business with [indiscernible] or it will be a full migration of time fee to a new company? Any color or any discussions you had with the bank on these lines?

Unknown Executive

executive
#39

So Sanketh, this is a question that's best answered by stance, but let me give you our perspective on this. As I had mentioned in the answer to a previous question, this is a partnership that we have developed over the last 10 years. And again, the deep integration across technology, products, processes, customer service is not something that is trivial. It does take a lot of effort across both teams to be able to sit down at the table together and build solutions that benefit both parties while keeping customers at the center of everything that you do. And that is something that [indiscernible] extremely focused on. . So both of us value the partnership, and we are clear that we will deliver the best outcomes for customers while ensuring that it delivers value for both the partners as well. I think that gives you a sense of what we think about [indiscernible] also thinks about us.

Sanketh Godha

analyst
#40

And sorry, my second question is on the protection business because last time when the GST thing happened, you guys saw [indiscernible] has not changed the prices of the production business despite [indiscernible]. Have you guys or in general industry has moved to a direction to reprice the product to the extent of negating the impact and if you intend to do it in a couple of quarters when you highlighted that growth might slow down on a bigger base in second half? That can be seen as an additional lever for the margin to you and to the industry in the second half? .

Unknown Executive

executive
#41

Let me give you our perspective on this. When the GST change has happened, we saw this as a customer trust enhancing move, and we had repeatedly told on call as well that we have to take advantage of the opportunity. Whatever we have to do, we will do that over a longer period of time. if you were expecting on mass price changes, that has not happened, and we don't expect that at all. There will be certain segments that we will do repricing that. And these will be specific segments where we think we're not getting enough value. And there is sufficient cushion that's on the table that we could reprice our product at. So anyway, this is a continuous exercise. We continuously look at what are these cohorts that we need to reprice and we treat this as business as usual. Now very clearly, I don't expect the industry also to have any on mass price changes even as we get into the second half of the year.

Sanketh Godha

analyst
#42

Understood. Understood. And lastly, on some data keeping questions. The annuity growth, what you saw 3 percentage in the quarter year-on-year is largely single premium led? And second, if you can give a broader mix of nonlinked savings broken down into nonpar. You alluded that it is more for heavy. But if you can give a broader color where it is standing that will be useful.

Unknown Executive

executive
#43

So annuity in this quarter is led by regular premium as compared to what we had seen in the previous quarter. In terms of non-par, [indiscernible] 2:1 on the part to non-PAR ratio at this point.

Sanketh Godha

analyst
#44

So when you say regular premium, actually, we did not sell that product, which is a 0 [indiscernible], right? We went back to the same regular in deferred annuity plan. .

Unknown Executive

executive
#45

Yes, this is a regular deferred annuity plan.

Operator

operator
#46

Next question comes from Vinod Rajamani with Nirmal Bang.

Vinod Rajamani

analyst
#47

I have 2 questions. One is on annuity and also protection. It's -- they've both done well. Have you tapped into newer channels and so on? So just some color on -- what additional, say, distribution capabilities we have employed during this quarter? That's the question one. Second is, so I track NBFC as well. So post January of next year, I suppose the regulators allowing NBFCs to distribute, say, insurance products without with -- they can distribute insurance products with less -- when they require approval they don't need -- they have just taken approval from IRDA as an RBI approval is not required. So any color you can provide on what impact that will have, say, on credit life and so on post say, January 1? That would be helpful.

Unknown Executive

executive
#48

No, Vinod, on your last question of NBFC is allowed to sell insurance, no, I don't have any view on that yet.

Vinod Rajamani

analyst
#49

So the NBFCs can distribute insurance products without seeking RB approval?

Unknown Executive

executive
#50

But that could just be to distribute...

Vinod Rajamani

analyst
#51

So that was [indiscernible]

Unknown Executive

executive
#52

Yes. But if they have to distribute any insurance product, then they would need to be registered with IRD as well.

Vinod Rajamani

analyst
#53

No, that is right. But the full approval process will get speeded up in my sense. So anyway, that...

Unknown Executive

executive
#54

[indiscernible] from RBI side. But if they have to distribute insurance, and they would have to do this approval with IDA.

Vinod Rajamani

analyst
#55

Well, no, that will stand, but it might get a little speeded up as my sense. But yes, I mean it's slightly hypothetical at this case. But yes, I just wanted any color on this on what additional channels you are selling annuity and protection from besides the...

Unknown Executive

executive
#56

This is all in across all channels. Actually, it's across all channels. The levels that we've seen on protection has actually increased across all channels. some more than others. So it is actually secular in terms of growth. In terms of annuity, I think when you look at it, this is another opportunity area that we're continuously focused on. And clearly, we've been doing double-digit CAGRs for a long time now. So this is a -- and frankly, we're getting this opportunity, so we should be able to [indiscernible] this space and we keep building on that.

Operator

operator
#57

The next question comes from the line of Samant Singh with PhillipCapital.

Samant Singh

analyst
#58

Just 2 questions. First is on, again, coming back on partnership distribution. So it is like 14.6% of the total mix and it is normally a commission-intensive business, [indiscernible]. So how we are sort of balancing this growth versus [indiscernible] So is there any internal ceiling on partnership mix? So that is the first one. Second is on the total cost to premium ratio, which expanded by 60 bps to 21.8%, can you please split into GST input ITC disallowance and maybe a second like discretionary sales related spend? So what is the [indiscernible]. So that is the second question. And third, maybe if you can just sort of provide what is the fund level AUM utilization for FY '26. So split between participating and nonparticipating including [indiscernible], what is the buffer to the 100% regulatory limit on each for you? So these are 3 questions.

Unknown Executive

executive
#59

So in terms of our expense of management, we are well within the cap. We've not disclosed that number, but there's very well within the cap. In terms of cost to premium, I think the schedules will carry the details subsequently. You should be able to look at what is the GST component that sits within both Schedule 2 and Schedule 3. And you should be able to drive, if you want, what the full year's impact could be in terms of GST. Coming to PD, and this is something that I mentioned earlier. What you're expending as commission effectively has to take into account base commission and whatever else that you need to provide us overlight which ensure that there is quality in the business. I think most people forget that if you are getting good quality business, then there is a cost to pay for that. We are clear that we focus on those partnerships, which gives us value. Value in terms of business growth as well as quality. We look at the overall cost that we can expect, which includes commission as well as our own OpEx and that tends to be broadly stable across channels. So that means you look at commission, you look at overheads, you look at OpEx. All of it put together tends to be broadly similar across channels. And that's how we look at [indiscernible] business. So when you look at the total cost, yes, just to close that point, when you look at the total cost of business, you will also consider any training costs, any supervisory cost, any support costs that you have, you have to consider all of it when you look at the cost that gets expanded at a channel level.

Samant Singh

analyst
#60

Sure. So we can fairly assume that there's some sort of internal ceiling sort of 15% is quite significant. But we can sort of assume that this can continue to grow as and when the sort of opportunity in the...

Unknown Executive

executive
#61

So the good part is that it's 15%, which is brought about by some thousands of partners. So it's not one partner that you have to worry about a concentration mix.

Samant Singh

analyst
#62

And if I can follow up 2 small questions. Is that okay? So on Slide 23, there's like [indiscernible] of 15,000 advisers liquidity in first quarter. So this is a quite strong number in terms of the front-loading. So what is the full year target equipment? Any cost implication for '27 OpEx? So any color on that would be helpful.

Unknown Executive

executive
#63

I don't think it's [indiscernible] that extent. Last year, we added about 70,000 agents.

Samant Singh

analyst
#64

Okay. Okay. So in the sense, like this year also it will be fairly [indiscernible]

Unknown Executive

executive
#65

Yes.

Samant Singh

analyst
#66

Okay. And just on the group funds because it seems to be on a high growth trajectory since last couple of quarters. So is it like growth is opportunistic or like or is this a structural sort of thing? How should we think about it going forward as well?

Unknown Executive

executive
#67

Group funds is lumpy, but our perspective on group funds is that if it is value accretive, we can be creative, we will take it. Again, I come back to the point, again, we are not margin focused. Our focus is to ensure growth and value of new business. So as long as it is positive, VNB, we will take it. But group funds tends to be lumpier business. It's the most lumpy business of all the segments that we have.

Operator

operator
#68

The next question comes from the line of Nischint Chawathe with Kotak.

Nischint Chawathe

analyst
#69

First one was on agency, where I know you're making investments in this, but agency growth is 2% for the quarter. I guess we all the base, et cetera, now favorable. So how should one think about this?

Unknown Executive

executive
#70

So Nischint, the 2% is a much better number that we had across the previous quarters. So very clearly, you can see the trajectory is now turning positive. And again, we continue to work with the channel to be able to deliver on growth. We've spoken about some of our initiatives earlier. These centers around our micro market approach. This is, again, complementary by use of our technology. analytics, all of it to be able to drive productivity. But just to -- from a number perspective, it is positive from when it was negative in the previous quarters.

Nischint Chawathe

analyst
#71

But it's probably only there in the base now, right? So I mean, in that sense, we would expect -- I mean how would you -- I mean let's without putting a number, I mean, how do you kind of budgeted for the year? Do you expect it to be in line with nominal company growth? Or would you think that it probably takes a couple of more quarters to kind of get there?

Unknown Executive

executive
#72

We would want agency to move towards average company growth faster sooner rather than later. But in addition to that, I think one -- what you'll also see is that we're starting to see a shift in the product mix. So from a VNB perspective, it is a lot more accretive than the 2% growth that it shows on the AP side.

Nischint Chawathe

analyst
#73

Okay. And the product mix at the company [indiscernible] level would be similar?

Unknown Executive

executive
#74

On the agency side, you will see some higher pickup in terms of improved [indiscernible], starting to see improvement in the share of protection with an agency as well. So which is why I mentioned that the VNB growth is better than what you're seeing as the 2% AP growth.

Nischint Chawathe

analyst
#75

And retail protection growth at the company level, obviously, is massive, but as ICICI Bank also believe retail protection has been one of the focus areas out there, growing retail protection at similar levels?

Unknown Executive

executive
#76

Yes, all channels have grown largely at the similar rate.

Nischint Chawathe

analyst
#77

Could have been slightly faster, right? I mean, if I just kind of go back?

Unknown Executive

executive
#78

It depends on the underlying product mix, right?

Operator

operator
#79

Your next question comes from the line of Madhukar with JPMorgan. .

Madhukar Ladha

analyst
#80

First, there is on partnership distribution. That channel has been the best-performing channel for us for some time now. I wanted to ask if there are any particular partners that have been contributing to such a strong growth? Is it more digital-led digital online aggregators that are leading to this growth? Or how would you characterize it? Is it more sort of broad-based? And how sustainable do you expect this to be? Second, on group protection, can you give a breakup of credit life and GTI? And third, are still like our AUM continues to see an outflow because benefits paid commissions, et cetera not -- are still quite high. So what is the read on that? When do we start seeing organic cash accretion?

Unknown Executive

executive
#81

So comment to your question on PD. I think when you look at the longer term, we're looking at nearly 20% over the last 5 years. So it does look a limited in this particular quarter. But if you look at the longer period also, it is not a small number to go by. What's driving the growth? Frankly, what I mentioned earlier, my largest channel is ICC Bank, and that's roughly 15%. No other single distributor is hitting the 5% number. So when you look at the 15% that is PD, you have a multitude of partners within it. And again, the whole point of it being diversified. Take advantage that we can. We work with all of our distribution partners. Again, I spoke about the fact that we wish to be the most partnerable life insurance company, and we continue to build distribution networks and proposition of each of our distribution partners. The this channel also has taken advantage of the protection boost that you see. To that extent, the aggregator space does get classified under partnership distribution, that does contribute to some of the growth there. But again, coming back to the point, not 1 partner is more than 5%. To your question on split of group, we do that on an annual basis. You have that for the year as part of our full year back. You can refer to that, there will be some minor changes across when you look at a read-through for the current quarter. In terms of AUM, I think one of the...

Madhukar Ladha

analyst
#82

To the full year number? .

Unknown Executive

executive
#83

Yes, it will be broadly similar to the full year number. In terms of assets under management, roughly are about INR 3.3 trillion. We also have to consider that 5, 7 years back, we used to do a significant amount of unit-linked business has a lock-in that goes away at the end of 5 years with 0 surrender charge. So we do see a spike in exit whenever these policies come to the 5 -- 6-year window. As we go beyond then, obviously, the surrender rates drop off, but you do see a spike when it gets into the 6-year window. So that is one of the points that we keep working with our customers to say that you have to stay longer. The longer you state becomes that much better for our -- for the returns. And we have to obviously look at what -- how does this product perform over a 10-year perspective, 5-year perspective. The other bit also is that in addition to unit linked, we do have significant maturities that have come up. And these typically are the ones where the policies have hit their 10-year, 15-year mark. And in such an instance, it is a scheduled maturity. There was a significant amount that had gone through last year, and we see some coming through this year as well. And that is what comes through on the AUM side. But if you look at from a VNB perspective, this does not impact the VNB because you already factored that as part of your expectation of persistency across the years.

Madhukar Ladha

analyst
#84

Just one follow-up question. The persistency numbers. So have you seen a dip in the 13th month, 25th month, 61st month, is this any products related or second -- and the second part of the question is also that -- would this mean that are these factored in? Or is it above our expectations and could cause again a dent in our [indiscernible]

Unknown Executive

executive
#85

So 30 months is broadly steady. You're looking at 84.5% and 84%. What you see in the 25th month is the drop that you saw last year that is just carrying through. So it is just an expression that you see from policy that had surrendered in the past period. which is why you see this number that has dipped across 25th month from 81% to 77%. We had done an assumption setting at the -- toward the end of the last year, which is towards March. They're not seeing anything material from then on.

Operator

operator
#86

The next question comes from the line of Dipanjan Ghosh with Citibank.

Dipanjan Ghosh

analyst
#87

So a few questions from my side. [Technical Difficulty]

Operator

operator
#88

Sorry to interrupt, sir, do your voice is modulating right now?

Dipanjan Ghosh

analyst
#89

Is this better? .

Operator

operator
#90

This is much better. So yes, please go ahead.

Dipanjan Ghosh

analyst
#91

Sure. So at the start of the discussion mentioned about the various margin levels that you're using in terms of how have some assured longer duration policies, riders, et cetera. [Technical Difficulty]

Operator

operator
#92

Really sorry to interrupt, again, your voice is modulating. It is better when you start, but then in the mid, when you speak, it is getting modulated, getting kicked off.

Dipanjan Ghosh

analyst
#93

Okay. Maybe I'll rejoin in the queue.

Operator

operator
#94

Next question comes from the line of Mohit Mangal with Centrum.

Mohit Mangal

analyst
#95

Congratulations on a good set of numbers. My first question is that have we done any changes to pricing of retail protection products for the last, say 4 to 6 months? And also I wanted to know which age group of customers are kind of subscribing to our protection products.

Unknown Executive

executive
#96

Mohit, the target market for protection typically centers around the 35-year-old. And again, one can understand this because typically, this is the age median perspective where people tend to take on greater responsibility. So this product tends to be centered around that point. This has not really fluctuated. 34, 35 typically has been -- which has been the median age for quite a while right now. And people typically take it for another 30, 35 years in the sense that they cover they're working life to that extent. So you're looking at a 35-year-old, broadly buying it for another 35 years, which covers to the 65, 70 age bracket. In terms of pricing, I covered this earlier as well. There is no on mass price change. It's business as usual. There are segments that you would like to reprice based on emerging experience that we see and it's a continuous process. And these are small changes that happen at all points in time. There is clearly no almost price change that we have done over the last 9 months, nor are we expecting at this point.

Mohit Mangal

analyst
#97

Okay. Lastly, any new product launches that you can expect for the next 3 to 6 months?

Unknown Executive

executive
#98

Yes, there is always some new product that we will keep working at, but it will be a little premature for me to announce on call. We will, of course, have our scheduled launches with our distribution partners as well as distribution colleagues when it gets closer to actual launches.

Operator

operator
#99

The next question comes from the line of [indiscernible] with BNP Paribas.

Unknown Analyst

analyst
#100

I wanted to understand what is causing the decline in the non-linked AP business that is [indiscernible] is it primarily just an [indiscernible]

Unknown Executive

executive
#101

I covered this question earlier, this is largely the nonparticipating business, which has not done so well given the current environment where you're seeing altered investments such as fixed deposits have extremely high take prices.

Operator

operator
#102

The next question comes from the line of Neeraj Toshniwal with UBS.

Neeraj Toshniwal

analyst
#103

Congrats on good set. So I wanted to check for some non-par savings. I think you already mentioned that demand has been [indiscernible]. But going forward, how do we see this because have been supported, and we would have expected that this environment? This production actually do better. So how do one think about modeling for coming quarters? That is one. Second question is on persistency. I think you already mentioned that quite stable, but still a little bit of collection steps. Is that been there because of external environment or there is some behavior change post us and norms that led to higher payouts from year 1. So this wanted to get some sales or what is the company see here? So these are my 2 questions.

Unknown Executive

executive
#104

Yes. So on persistency, Neeraj, again, you mentioned right, it's broadly stable. Whatever we have factored as part of our assumptions at the end of last year, there's nothing material from then. We actually -- collections are not dropping. In fact, for this quarter, we have collections which have grown at roughly 9%. So it's not a feeble number to that. So I think we continue on that path there. On the nonpar, one has to look at -- if you have to look at modeling it also have to take into account what the environment offers. Clearly, you're right. From a pricing perspective, our non-par products are priced quite attractively. We continue to find areas in which we can offer more to customers without losing too much at our end, which means we're looking at reflecting the yield curve as much as we can for customer prices. But again, like I mentioned earlier, this is also have to take into account what the environment offers in terms of alternate investments such as FD. So if that starts to drop, then you know that these products can pick up and do well over the medium term?

Neeraj Toshniwal

analyst
#105

But generally, we have seen last [indiscernible] like a couple of months when you and then the trend changes whenever that has happened in the past also. Do we thing that Sumatran will follow this time as well? Or are we reading something different?

Unknown Executive

executive
#106

So our endeavor would be to ensure that customers understand the proposition that they're buying. Clearly, FDs are not long-term instruments, but one can understand why customers make it learned and distracted by the high stack of prices. What we continue to do to ensure that customers understand that our products are longer tenure products, 10 years, 15 years, 20 years and the value that they see of those products, especially when you're able to lock in prices at these attractive rates we try to make sure that they understand the proposition as best.

Neeraj Toshniwal

analyst
#107

[indiscernible] from banks is relatively very high right now. And given the loan book is much faster than the deposit, it's [indiscernible] deposits and lower sales on the insurance. So I was coming from that side. We had generally that furs down within a few months. So -- and with the CNR deposits, more flows coming into? Do we think that this will probably lead to a better sale in non-par savings going forward. So it was more specific question to the current LDR proposition where we see.

Unknown Executive

executive
#108

It's possible but your observation is spot up -- it's possible.

Operator

operator
#109

Your next question comes from the line of Dipanjan Ghosh with Citibank. .

Dipanjan Ghosh

analyst
#110

I hope I'm audible this time. So at the start of the discussion, you mentioned about the various margin levers that you're utilizing in terms of higher riders, some issued, longer term or policies, et cetera. Now just in terms of the rider attachment. -- could you give some color on the current attachment or in terms of how that has been shifting over the last few quarters? Some color on that and also the [indiscernible], how that has been tracking. Second, on the credit protect part, you mentioned that MFA has been recovering and momentum [indiscernible] but in terms of direction, in terms of mix between the 2, I mean, let's say, 3 quarters back when MFI was struggling versus now, has the mix like normalized to historic levels? Or is there some more headroom for the segment to kind of ramp up? And lastly, I think -- and going back to your business mix change, both in the partnership channel and in the bank channels I just wanted to get some further -- any -- maybe kind of alluded to some part of this that your kind of -- [indiscernible] strategies for selected customer cohorts, especially in the partnership channel. I mean I just wanted to get some deeper understanding of the nuances of how you're going about the strategy.

Unknown Executive

executive
#111

Yes. So the dimension, both ride attachment and high [indiscernible], both are on the uptick, and they've been doing well continuously across the past few quarters. I don't want to peg a number to it, but you're seeing improvement quarter-after-quarter. On your question of where are we on the MFI mix, I think this quarter were fairly normalized. So we'd expect that both MFI and non-MFI continue the growth into the coming quarters as well. Yes. I answered your question, Dipanjan.

Dipanjan Ghosh

analyst
#112

Yes. So just the last question in terms of the customer cohort with strategies that you are utilizing in the partnership channel with the banca channel, which is driving this favorable business mix change. I mean, what are those exactly? I mean can you give some color on that?

Unknown Executive

executive
#113

So we've got a diversified product mix. Now the whole point is that we've got different products that are -- that can actually fit specific product segments. So if, for instance, at a very gross level, protection works very well in set of customers which are younger. Annuity works well, typically in a 55-year-old plus customer pool. You find savings of various nature, both unit-linked as well as traditional that work across different customers broadly at a median of about 45%, but again, at differential income levels. Now within the partnership space, we work with our partners to identify what are the dominant customer segments that they've got access to. And then we ensure we're fitting our products within that distribution network in an appropriate fashion. That's why I meant. We keep working on that continuously. We keep ensuring that our distribution teams are well aware of what are these segments of segments and propositions that fit well together, and we keep pushing that.

Operator

operator
#114

Your next question comes from the line of [indiscernible] with CNBC.

Unknown Analyst

analyst
#115

Okay. First of all, congratulations on a great set of numbers. My question was largely with respect to the change of promoter status to invest stages for Prudential. Of course, they hold about 22% stake in the company. My question was with their request, as you had mentioned to the regulator as well for the declassification of promoter and relinquishing their [indiscernible] director. Do they hold on to that stake that they have because under IRDA regulations, again, 24.99% stake is what's permitted if an entity turns from a promoter to investor for which the conditions, of course, are relinquishing of both seat and nominee director being out of the board. So then in that case, is that provision available for them? Second, they are seeking that provision and continue to hold on to their stake?

Unknown Executive

executive
#116

So yes, you're right. As per Idea regulations, you can't be a promoter in 2 different life insurance companies. and the requirement to be [indiscernible] as a promoter is that 24.99%. So below which you can be an investor and continue to be invested in the company. What Prudential has done is they've asked for a reclassification from promoter to investors since they hold a little under 22%. And that is the [indiscernible] been approved by our Board, and we have submitted that onward to ID and be able to emit IDs inputs on that. So there is, from our perspective, the way we read our regulation exactly the way you've read it, there is no requirement for them to sell down at this stage.

Unknown Analyst

analyst
#117

And do you think, I mean, you're reading or your communication with them, is the whole exercise of declassification of promoter being done so that they can hold on to that take and I mean maybe are you whenever in the future that they require and not have any unitary requirement to dilute that stake?

Unknown Executive

executive
#118

It would be difficult for us to answer that question, yes. That's best address by Prudential.

Operator

operator
#119

As there are no further questions from the participants, I now hand the conference over to the management for closing comments.

Unknown Executive

executive
#120

Thank you very much.

Operator

operator
#121

Thank you, all the members of the management. On behalf of ICICI Prudential Life Insurance Company Limited, that concludes this conference. Thank you, everyone, for joining us, and you may now disconnect your lines. Thank you.

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