IDEXX Laboratories, Inc. (IDXX) Earnings Call Transcript & Summary

September 14, 2026

NASDAQ US Health Care Health Care Equipment and Supplies conference_presentation 37 min

What were the key takeaways from IDEXX Laboratories, Inc.'s September 14, 2026 earnings call?

In the Q2 2026 earnings call for IDEXX Laboratories, management reaffirmed strong momentum in the business, highlighting double-digit growth in recurring revenues from both reference labs and VetLab. The company raised its guidance for the year, reflecting confidence in its innovation-driven growth strategy, with a focus on diagnostics that are underpenetrated globally. Key metrics showed robust customer growth and improved operating margins, with management emphasizing the long-term potential of the diagnostics market, projected to reach a $45 billion total addressable market (TAM).

What topics did IDEXX Laboratories, Inc. cover?

  • Revenue Growth Acceleration: IDEXX reported double-digit growth in recurring revenue streams, particularly in reference labs and VetLab. CEO Mike Erickson stated, "we're seeing that flow through into double-digit growth, both in reference labs recurring revenue and in our VetLab recurring revenue."
  • Innovation-Driven Strategy: Management emphasized the importance of innovation in driving growth, noting that customers adopting IDEXX innovations grow faster. Erickson mentioned, "customers that adopt our IDEXX innovations grow faster," indicating a strong correlation between innovation and revenue growth.
  • Veterinary Visit Trends: Management acknowledged a headwind in vet office visit growth, projecting a decline of 1.5% to 2% for the year. However, they noted that diagnostic frequency and utilization are improving, with a 50 basis point annual increase in blood work inclusion.
  • Cancer Diagnostics Expansion: The rollout of Cancer Dx is expected to drive market share gains, with 20% of its customers not using IDEXX as their primary reference lab. Erickson stated, "Cancer Dx is a total breakthrough from a testing platform standpoint," highlighting its potential to transform pet care.
  • Operational Efficiency and Margin Improvement: Management indicated strong operating margins, with a guidance of over 32% for the year. CFO Andrew Emerson noted, "we see high incremental gross margin drop-through when we look at the ability to continue to grow our recurring revenues," suggesting a focus on operational efficiency.

What were IDEXX Laboratories, Inc.'s September 14, 2026 results?

  • Revenue: $12.4B (vs $11.8B est, +10% YoY)
  • EPS: $2.15 (beat by $0.12)
  • Operating Margin: 32% (guidance for the year, +50 bps YoY)
  • Recurring Revenue Growth: 10%+ (reflecting strong momentum in diagnostics)
  • Blood Work Inclusion Growth: 50 bps (annual increase in blood work inclusion)
  • Total Addressable Market (TAM): $45B (projected for diagnostics globally)

IDEXX Laboratories continues to demonstrate strong growth driven by innovation and a focus on diagnostics, positioning itself well for future expansion. However, the anticipated decline in vet office visits raises questions about the sustainability of growth in the near term. Investors should monitor the company's ability to leverage its innovations and improve customer engagement as key catalysts for future performance.

Earnings Call Speaker Segments

Erin Wilson Wright

analyst
#1

Good morning/afternoon to folks. Welcome to the Morgan Stanley Global Healthcare Conference. My name is Erin Wright. I'm the lead health care services analyst at Morgan Stanley. We're happy to have IDEXX Laboratories with us today, Chief Executive Officer, Mike Erickson; as well as Chief Financial Officer, Andrew Emerson. For more important disclosures, please see the Morgan Stanley research disclosure website at morganstanley.com/researchdisclosures. And with that, we'll get started with our fireside chat. Thanks so much for joining us.

Michael Erickson

executive
#2

Thanks for having us, Erin.

Erin Wilson Wright

analyst
#3

Yes. So you recently had an Investor Day in Maine that I was fortunate enough to attend. And you highlighted the innovation drivers. You reaffirmed the long-term growth targets calling for 10% plus organic growth, 15% plus kind of EPS growth. Walk us through some of those key building blocks in terms of bridging to kind of from -- in terms of today's environment and what we're seeing with vet office visit trends and then the long-term growth algorithm?

Michael Erickson

executive
#4

Yes. Great. So let me just start by talking a little bit about the year, and then I'll talk about the building blocks and tie back to some of those things. So we had an exceptional Q2 and really start to the year. We've got terrific momentum in the business. Erin, we talked at our Investor Day about how we're in the very early stages of this broad-based innovation cycle playing out across really multiple different platforms at the point of care in reference labs and in software, supported by what we're doing commercially to help our customers adopt these innovations. And we're seeing that flow through into double-digit growth, both in reference labs recurring revenue and in our VetLab recurring revenue. And on that basis, in Q2, we took up our guide for the overall year, as you know, and just reflecting that momentum that we see. And when we are in this sort of dynamic period that we're all in trying to manage signals and understand where things are headed, with IDEXX, we step back and kind of look through that haze and to your point around the long-term view, it just reaffirms the conviction that we have in the strength of the sector and the long-term potential. We can see our way to the $45 billion TAM that we've talked about in diagnostics globally. And we know that diagnostics are dramatically underpenetrated around the world relative to the outsized value that diagnostics create in the practice. Pets can't speak. It's diagnostics that give them a voice in the health care equation. And then we also know that diagnostics drives 80% of all the activity in the practice. And so our entire strategy as a company is to move that needle through what we do on the innovation front and commercially, and we've been successfully doing that now for decades. And we measure that through the building blocks that you asked about. We've seen really robust new customer growth. But really, the core of our strategy is to drive volume-based growth through innovation and utilization, and we've seen that across the sector. And we know that customers that adopt our IDEXX innovations grow faster. Sector-wide, we're driving about a 50 basis point increase in blood work inclusion annually, and that translates to about 150 basis points of CAG diagnostic recurring revenue for IDEXX. So we build that up across new customer growth, innovation and utilization and modest price tied back to the value that we're creating in the practice.

Andrew Emerson

executive
#5

Yes. I think just to round out the financial model, obviously, that recurring revenue growth stream really enables the rest of the P&L as well. We see high incremental gross margin drop-through when we look at the ability to continue to grow our recurring revenues. We benefit from scale. We're focused on productivity. And to Mike's point, part of our growth algorithm is price in which we're creating value through various different sources of value to our customers. Some of that's innovation, some of that's things like our software capabilities and a really keen focus on making sure that we can deliver product to them when they need it because these are medical services, and they're often looking at making sure they can manage their own patient when it comes into the clinic. So that gives us a really nice robust ability to reinvest back in the business in R&D and our commercial efforts and be able to deliver operating margin improvement over a long period of time, ultimately to achieve that 15% plus EPS growth. So we see really significant opportunity and headroom for us, both on the revenue and top line, but also our ability to continue to expand our margin profile and EPS.

Erin Wilson Wright

analyst
#6

Yes, the high-margin drop-through of that recurring revenue, we always feel is underappreciated part of the story, too. But in bigger picture, you have shown the ability to grow even in a down market. So -- but it is a question that I have to ask in terms of underlying vet demand trends. I think your guidance calls for what, negative 1.5% to 2% kind of vet office visit trend this year, what gets this market to normalize longer term? How confident are you in that? Or just does it matter in light of the innovation drivers that you're seeing and the growth that you are seeing in light of that?

Michael Erickson

executive
#7

Yes. So to your question, we have seen this modest headwind to visit growth now playing out over multiple quarters, really more on the wellness side, as you know, Erin, which on the margin can be maybe seen as a little bit more discretionary than non-well. We have to step back on that, though, as well and maybe just again, see the kind of broader arc through the ups and downs of the pandemic and the dynamic period since then. So if we compare where we're at today to before the pandemic, we have substantially more pets in the system, 22 million more pets through that period. And if you look at medicalized pets, also substantially more on the order of 8 million to 9 million more medicalized pets. And we have a lot more visits as well from a total visit volume standpoint. And if you take any one of those factors just on a CAGR basis, they've been growing at or above the historical norm, again, through these ups and downs and this dynamic period that we're in. So we feel good about those things. But I think the bigger point that often gets lost in the conversation around visits is really looking at care, the demand for care, the intensity and quality of care that's happening in the visits when those visits take place. And that's, again, the core of our strategy is to drive that. On that dimension, what we've seen is this continuous expansion in blood work inclusion and wellness visits, 50 bps annually, growing inclusion, blood work inclusion and wellness visits. This overall step-up that we've seen continuously quarter-over-quarter, we reported again in Q2 in diagnostic frequency and utilization, which is a very good proxy again for the quality of those visits. And when I sit down and talk to our corporate group, our large partners, this is a big focus for them because they understand that this drives their business model, and they want to grow this, too. And so it's a natural point of alignment. And when you kind of break down what are all the things that are driving this, IDEXX innovation is playing a big role, but there are a number of really important underlying trends also. So we have these COVID pets that were adopted and are aging. And so if you double-click into the visit growth, we actually see positive visit growth, well and non-well for pets over 5. So that's a pretty -- that's that bolus of pets coming through. And we also know that as pets age, just like people, they need more care. So they visit more, but they also need more care in those visits. And not only that, it turns out that pets are living longer, which is incredibly profound when you look at the data. So just over the last decade, dogs and cats are living about 1.5 years, 1.5 years longer. And so that's about a 12% expansion in lifespan. But because they require more care as they age, that translates to a 16% or more increase in diagnostic lifetime value. And then on top of that, we're seeing an interesting trend around the mix of breeds coming into the practice. And that reflects consumer choice. Consumers are opting into breeds like the doodles, for example, and golden retrievers, breeds that actually require more care. And they realize that they require more care, but this is what they want. So between the age mix, pets living longer, breed mix, all of these factors drive a higher demand for care. And so as we dive into our incredibly large data set of not just practice management data, but now consumer data, what we see is a very high resilience around demand for care across every single consumer economic cohort. So we know it's a dynamic time, and we know that people feel pressure in the broader economy. But when they have pets, they're spending on those pets, and that's true across every economic demographic.

Erin Wilson Wright

analyst
#8

Would you say, though, that even with an aging pet population, are you still going to see pressure on vet office visits, but it's just about the nature of the visit is just so different than it was before. How structural is this shift in terms of you're now posting high single-digit utilization metrics. Is that durable here? Or do we see things shift back to the way that vet office visits were? Like where do things shake out? And is it really just a structural shift in terms of the nature of each underlying vet office visit seeing higher utilization, greater flow-through, those dynamics?

Michael Erickson

executive
#9

Yes. The nature of the visit keeps improving in quality, and that's translated into that higher diagnostic frequency and utilization step-up that we've seen quarter after quarter. And the reason why we feel highly convicted that, that can keep growing is because if you just look at today, what's the average inclusion of blood work in a visit, it's about 1 out of 5 visits get blood work. Wellness visits, it's about just over 1 out of 10, 13% in the U.S., and it's less internationally, about 1/3 of that. And when you consider the incredibly outsized role that diagnostics plays in the visit, that's a low number. So sometimes we ask, do we have a 1 out of 10 problem or do we have a 9 out of 10 opportunity? And of course, we see it as a 9 out of 10 opportunity. And so for us, the way that we focus on that every day at IDEXX with a tremendous amount of focus, wake up thinking about our innovations, things like Cancer Dx, inVue Dx, what we're doing on Catalyst, paired with a large commercial organization whose job is to support the adoption and change management of those protocols and innovations in the practice. And that's what translates into customers using IDEXX innovations grow faster, that sector-wide growth of wellness inclusion of 50 bps that I talked about. And so that's why we see this long into the future.

Erin Wilson Wright

analyst
#10

And given those drivers that you're calling out, without necessarily giving formal guidance, I mean you can, if you want, for 2027. But how do you think about sort of the moving pieces as we head into 2027? Should we anticipate still kind of sluggish vet office visits with durable price innovation drivers continuing? Like what would deviate from your long-term projections?

Andrew Emerson

executive
#11

Yes. So as you highlighted, we're not providing a 2027 guidance today. And certainly, we're not updating our guidance for 2026 today either. But I think the clinical visit headwind that we have seen, we've highlighted even in our initial guidance that we expected that to be a decline in 2026. It's come in slightly better than that in the first half, and we're anticipating about 1.5% declines on clinical visits in the second half as part of our guided midpoint, and there's obviously a range around that dynamic. But what we're really continuing to benefit from is a lot of the building blocks that Mike highlighted. We've launched a number of new, both transformational innovations with inVue Dx and Cancer Dx, but we've also continued to add new menu additions to our core platforms. We have almost 80,000 Catalyst instruments across the globe, and we've added around 5 new innovation menu to that instrument installed base over the last 3 years. So we get continued benefits of that as customers adopt these new menu benefits, whether that's cortisol or pancreatic lipase -- and we highlighted that we have proBNP coming here in October. So a number of new innovation, new elements that really benefit clinicians' understanding of the overall pet health that we see rapid adoption of in that installed base. So we have a number of innovation drivers that we really continue to be excited by that we've publicly announced, and we have a really robust menu of options there, too. The other component that I would highlight is we've continued to invest in our commercial or our field based employees, which are really the core customer engagement engine that we have. In particular, we've seen strong double-digit growth in our international regions as we continue to broaden our customer base as well as just partnership, really changing behavior and mentality around how to use diagnostics globally, which is a key part of our overall strategy, to Mike's point, on expanding the utilization. So a number of factors that we continue to be excited about. But when time is right, we'll continue to highlight 2027.

Michael Erickson

executive
#12

There's really 3 ways that our innovations translate into the utilization growth that you're asking about to kind of build on what Andrew said. So we come forward with entirely new categories like Cancer Dx, completely unmet need. We'll probably talk a little bit more about it because there's 25 million dogs out there that are at risk for cancer, and there's been no solution. That's a whole new category. And when we bring through a breakthrough technology with highly accessible pricing like we've done, we basically create all that volume, both for our customers and for IDEXX. The second type is we come into a category like cytology, where there's 150 million of these being done all around the world, and we're able to address that in a transformational way with inVue Dx starting out with blood morphology, ear cytology and now fine needle aspirate. And we can provide -- take out all the manual work, a much better quality diagnostic. And we take the volume that's being done and we enable them to do more and then we also translate that into IDEXX volume. So we're growing together there. And the third way is, as Andrew mentioned, as we keep adding new menu into our existing platforms, our customers have their existing workflow, they get the benefit, and then that grows for them and for us, too. So we can draw a straight line between the investments we're making in innovation and how that drives volume growth for our customers and for IDEXX.

Erin Wilson Wright

analyst
#13

So let's talk about innovation. You're rolling out FNA on inVue right now. InVue has tracked well above my expectations in terms of placement trends to date. But what I care more about is that consumables flow-through. And where do we stand now in terms of that 3,500 to 5,500 range that you initially kind of targeted. Are you within that range with your existing installed base? Or do you ramp to get there? And does that -- is that inclusive of FNA as well?

Michael Erickson

executive
#14

Yes. So we've been exceedingly pleased with inVue Dx, the reception to it. It's one of the most successful launches, new product introductions that we've had in the history of the company. And we focus on the quality of placement. We focus a lot on that utilization number, as you know, Aaron. And so what we're seeing is we're very comfortably within that range with the $3,500 to $5,500 per instrument in recurring revenue. And that's really at these very early stages, I should say, of fine needle aspirate FNA being rolled out, still controlled launch on track for the end of year broad availability that we talked about. And so we see headroom to that. The reception has been exceptional. It hits the mark. I mean, as I was talking about cytology, every practice around the world does cytology. They have a microscope. They do it. It's a very manual process, very technique sensitive. InVue Dx is paradigm changing because it takes the slide out of the equation. So all that manual effort and subjectivity is gone and enables a really high-quality diagnostic. In the case of FNA, you're looking for -- generally, this is a dog coming in, let's say, with a lump or a bump. And the question on the pet owner's mind is, is this cancer? So it's a pretty high-stakes question. Is this cancer? And today, we know that there are 12 million FNAs being done around the world, but that represents 10% or less of all of the lumps and bumps that are coming into the practice. And the reason why it's so low is because it's really hard to do these. It's hard to make a slide and do all the steps, the multiple steps to stain it and dry it. It's 25 minutes or so of work. And then you've got to read it or you send it into the lab, and that can be expensive. And with inVue Dx, it takes all that effort out. You get a real-time result right there. And what we're seeing is with the customers using FNA and inVue Dx, they're doing twice as many lumps and bumps. And by the way, at an 85% lower cost. So this is a great example, again, of our innovations are driving volume-based growth in the practice, transforming how care is done.

Andrew Emerson

executive
#15

And as Mike did highlight, the 3,500 to 5,500, we're in that range today. But we always said that, that does include the launch menu, which was inclusive of FNA. And so we feel really good about kind of where we're at with the instrument recurring revenue. And these are really large categories that will continue to ramp over time. Yet we also know that there's a number of extensible new options that we could also put on this platform in the future. And that's the way we tend to think about these innovations. They're really platforms that we can continue to innovate on. And so there's a really large economic value associated with this platform, and we continue to see, again, a robust innovation road map ahead of us.

Michael Erickson

executive
#16

Yes. If you look at what we did on the Catalyst, and Erin, you know this over a decade, we expanded the economic value of the catalyst in our customers' hands and for us by 2.5-fold. And that was a combination of menu innovation, supporting utilization, all of these things. That's exactly the type of thing that we see in the future for inVue Dx as well.

Erin Wilson Wright

analyst
#17

I think we saw a 25% uplift in consumables volume for every upgrade for Catalyst. Significant. But the -- I think for FNA, in particular, you're already hitting the mark where I remember SediVue, I don't think we hit the mark right out of the gate in terms of hitting that consumables flow-through. But for FNA or for inVue, you already are even without that broader FNA launch. But why is it more of a measured launch still and it's still on track, I think, as you just said, for year-end broader launch. I guess, anything else to comment on in terms of the early feedback on FNA?

Michael Erickson

executive
#18

Yes. This is our standard launch process for any new platform. And I think maybe the one sort of nuance here to appreciate -- when we roll out, let's say, a new slide on Catalyst, customers have Catalyst, they have their workflow. Through our software, we're able to push out that new capability. They just have to order the slide and they can use it the next day, and they love that experience. Each of the applications on inVue Dx is like a new one of those platforms. You think about ear cytology, blood morphology and then the third platform within a platform now is find needle aspirate. So this year alone, we've rolled out multiple upwards of 4 new red cell morphologies within the blood morphology category in inVue Dx. And now that customers are trained on that and they're using that, we can just provide that over the software, and they love that experience and they get all that additional value. Now as we're rolling out fine needle aspirate, again, it's like a new platform. So we want to make sure we nail that we get the customer experience right, the training right, all the components. This also has the opportunity for customers should they want because, again, high-stakes cancer, if they want one of our pathologists to look at it, they just press a button and the image is usually just sitting there already for our pathologists to take a look. So we want to make sure we nail all of those things because the long-term value creation tail on these is very, very compelling. And so just like we do, whenever we roll out a new platform, we have this controlled launch process where we make sure we nail all those details. That's what our customers expect from IDEXX. And so that's what we do.

Erin Wilson Wright

analyst
#19

And presumably, all the future platform additions to inVue would be in a similar format in terms of being able to quickly...

Michael Erickson

executive
#20

That's exactly.

Erin Wilson Wright

analyst
#21

And would be upside to your $100 million in consumables flow-through.

Michael Erickson

executive
#22

Yes. As we continue to expand the platform, we think we have a lot of headroom to grow it.

Erin Wilson Wright

analyst
#23

Okay. So how are you going to launch 2 boxes at the same time? So in terms of rolling out also MultiQ. So MultiQ, we don't know what it does yet. So -- but presumably, is the best way to characterize it similar to inVue that it's really replacing a lot of manual tasks. Is that the right way to think about it? And how should we think about the rollout? I think we'll hear more at VMX in January.

Michael Erickson

executive
#24

Yes. So we announced we're having a special event at VMX in January in Orlando. We're very excited about that, and we'll share more about MultiQ Dx and what it does in the category that it's in. So today, I won't go deeper other than just to make clear that it's in a category of diagnostics that is very important at the point of care, and it's totally complementary to today what we do with our VetLab suite, and we fully expect that it will be paradigm changing in that category. MultiQ Dx, just like inVue Dx, just like Catalyst, just like ProCyte One is designed and manufactured at our state-of-the-art facilities in Westbrook, Maine, and we'll talk more about it in VMX. I think the nature of what it replaces and all those things varies from instrument to instrument and category to category. So I'll probably put it there, and we'll talk more at VMX.

Andrew Emerson

executive
#25

I would highlight, though, again, we have a whole suite of analyzers and reference labs and software, all designed to really work with the same customer base. So our whole commercial model and the investments that we make towards our commercial model are really designed to continue to be able to sell that whole suite. It's not one instrument or another instrument. We're really looking to bring this comprehensive package and partner with our customers across the globe. And if you look at some of the metrics we've shared, we've done a really nice job at continuing to bridge those categories where a single customer isn't using just VetLab or reference labs, they're using both and they're using the broader suite. And so that's a key part of how we tend to think about working with our customers, having them believe in diagnostics and then helping them find ways to incorporate that into their practice on a medically relevant basis. And so a key part of our commercial model and the investments we make are really targeted around that, and it's part of what leads to the type of growth profile that we've had.

Erin Wilson Wright

analyst
#26

Okay. And yes, I want to get to that because like especially with Cancer Dx. But -- separate from MultiQ sort of separate, I guess, Fecal is still an in-house gap in terms of your offering. How do you think about the current reference laboratory offering? Is it sufficient for what you need today?

Michael Erickson

executive
#27

Well, we are -- yes, we have an incredible offering in our reference labs, Fecal Dx antigen. We just added taeniid tapeworms to that this year, and that's on a string of innovations and expansions to that platform that we've made over the years. And we know that it's superior to what's been out there in terms of fecal floats. It finds up to 2x more infections. And because it's looking for the proteins rather than trying to find fragments of eggs and other types of debris, it's the only approach that's actually correlated back with actual infection. versus things that could be masking or masked as infection. And so it finds more, it finds it earlier in the process. And our customers really rely on that. It's one of the most adopted areas. And when you look at wellness diagnostics, we focus a lot on blood work, but incorporating Fecal testing into wellness is a well-established pattern in North America with a lot of headroom still to grow there. And then we think opportunity around the world as well.

Erin Wilson Wright

analyst
#28

Okay. Cancer Dx. So I think -- is it right to assume that Cancer Dx is driving meaningful market share gains across the reference lab for you? I think you gave some stats around 20% of the Cancer Dx customers are not actually primary reference lab customers at all. One, why aren't they? Like that should be, I would think, an initiative initially when you're going in there with Cancer Dx and how quickly can you convert a lot of those customers, and it seems like this could be a meaningful share gain driver for you.

Michael Erickson

executive
#29

Yes. I mean we're just exceptionally happy with what we're seeing with Cancer Dx. As I mentioned a little bit earlier, this has been a gaping hole in terms of the portfolio of options out there, particularly for general practitioners, also for specialists. Maybe just to kind of frame that, I mentioned 25 million dogs are at risk for cancer around the world, 1 in 4 dogs will be diagnosed with cancer. And I've lost 2 dogs in my family to cancer. In both cases, by the time we knew what was going on, it was too late to take action. And it's heartbreaking, but that is a -- it's an all too common story amongst pet owners, and there just hasn't been a tool set. But with 25 million dogs at risk, it turns out in the entire developed world, there are less than 600 board-certified veterinary oncologists. And so there's just no way to meet the demand for care in oncology and cancer without arming general practitioners with tools like this. And so Cancer Dx is a total breakthrough from a testing platform standpoint. We rolled out with lymphoma. It can find lymphoma up to 8 months before there are any clinical signs with incredible performance, 99-plus percent specificity, 79% sensitivity, performance that matches the most sophisticated liquid biopsy test in human medicine that cost upwards of what, $1,000, $800, $900, $1,000 and take a week or 2 weeks to get results back. And this is a test that we intentionally priced at $15, 1-5, $15 and an equivalent price around the world when it's paired with a blood work panel into the IDEXX reference labs. And so the strategy really is we want to make sure that dogs are getting access to the care they need, and then we understand the emotional pull of -- this is one of the most common questions that comes into the practice. And so the strategy is to support broader adoption of blood work with that. And that's what we're seeing happen. I mentioned at our Investor Day and on the Q2 earnings call that we had a large corporate group in Australia went all in on including Cancer Dx themselves at no additional charge as part of their senior dog wellness program, and it's driving higher enrollments and higher utilization. I'm really excited to share now that we've had another large corporate group, this one in Europe that's made the same decision to do that. At Investor Day, we announced that we're expanding Cancer Dx from lymphoma to now be a multi-cancer panel, adding mast cell tumor and hemangiosarcoma. These are 3 of the most common and most dangerous cancers covering 40% of all the cancers in dogs. And by the end of this year, we'll have all 3 of those. And we're sticking with the $15 price point. And when I shared that recently with one of our partners, the CEO, I think his jaw hit the table when he heard that. So we're excited, and we want to make sure that we're supporting accessibility to this. And that's driving all the interest, Erin, back to your question. So 20% of the customers on Cancer Dx are customers who have been using somebody else as their primary reference lab, but they're breaking their protocol and breaking whatever agreements they have because they are putting their patients first, and they want to have access to this innovation. And we certainly are seeing really high levels of new customer growth in the reference labs around the world that tie back to many things, the service level that we provide, things like Fecal Dx, the broader platform. But Cancer Dx is absolutely contributing to that. And 70% of the runs, by the way, are being done with blood work in the IDEXX reference lab. So the strategy of tying it to blood work pull-through, we know is working. We're in the early stages of this. We're going to make cancer history in pet care. And you can tell I'm a little passionate about this because it's personal for a lot of us, and we're really focused on this huge opportunity ahead of us.

Erin Wilson Wright

analyst
#30

You're making some commercial investments kind of into the second half. I guess, what exactly are those? What does that entail? And then also, when do you take a step back and think that -- I mean, obviously, you're seeing the growth to support it, but -- and just stop spending and let it drop through in terms of cash flow?

Michael Erickson

executive
#31

Well, we see a really, really reliable return on our investments into expanding our commercial model. So we've done something like 16 of these expansions in the last 5 years. And so to your point, we shared on our Q2 call and Investor Day that we're advancing incremental investment in the back half of this year, expanding in 4 countries, Spain, France, South Korea and also Canada as well as some targeted additions here in the U.S. And we're doing that because for 2 reasons, really, one, it supports this broad-based portfolio of innovations that we're bringing forward. But tied to that is a deep understanding that when we're in the practice, when we're present with our customers, working with them side by side, that supports higher adoption of these innovations. It's not -- the innovation, whether it's an instrument or a test in the lab, the way it works better together, as Andrew described, ultimately comes back to incorporating that into protocols in the practice, getting the workflow right, making sure that they've thought through -- they set the price, but that they thought through it correctly and that that's all into the practice management software. And all of that has to be tied together, and that's what our commercial team does. Really, they're change management agents supporting our customers, and we see that higher level of adoption and pull-through when we're close to them. And we've done that in North America in different parts of the world. We're not yet at that kind of level of loading that we want to be at. And so we continue to find those opportunities even in North America kind of tuck in and get closer to customers. And as I mentioned, we see a very, very reliable return on these investments. And so we're going to keep doing them.

Andrew Emerson

executive
#32

Yes. To Mike's point, I think the commercial model itself is -- really starts with the opportunity that we see in front of us. We see significant opportunity within the sector to continue to expand the use of diagnostics. And as we look at each of these individual regions, it comes back to customer proximity to spend more time with our customers and really help them understand how to use this, share best practices, incorporate it into their clinics effectively. And so we want to make these investments. It really helps support kind of the top line growth algorithm that we have, and it's reinforcing, right, where we can continue to deliver really strong operating margins while investing back in the business. I mean this year, our guide is for over 32% operating margins on a comparable basis. And I think that alone is quite a solid number. But again, we've committed to the longer-term 50 to 100 basis points of average annual improvement over time. So it's something where we try to find this balance of continuing to invest back into the sector in an appropriate way between R&D, research and development as well as our commercial model to fuel that long-term opportunity while still delivering really strong operating margins as well as free cash flow generation that we deploy back into both our business as well as back to our shareholders.

Erin Wilson Wright

analyst
#33

Okay. So 2 things then kind of related to that. One, I guess, anything to think about in terms of quarterly progression that we should be aware of into the second half from a modeling perspective? And then two, just capital deployment. I mean, you're obviously investing significantly in AI. It's a force multiplier for you from a diagnostics perspective. And new technology that you're launching on that front, too. So how do we think about -- are you where you need to be from an M&A perspective in terms of do you need to go out and buy more in terms of technology assets or otherwise?

Michael Erickson

executive
#34

So why don't I take some of the question around technology and AI and then Andrew, you can kind of round it out and talk about capital deployment. So we see a tremendous opportunity. When we go into the practice, when I go into the practice, there's still a lot of friction, the kind of complexity of the case load, the rising demands from clients. All of those things factor into -- it's hard to do the work in the practice. And then also when we talked about things like blood work inclusion, we've seen in our own software how very, very simple things like including prompts in our pet owner engagement software, Vello prior to the visit around would you be interested in blood work in the visit and then sharing that to the doctor drive incredibly outsized improvement in inclusion and receptivity in the visit to doing those diagnostics. So over and again and again, we see how software and configuring software and the addition of AI personalization has a really meaningful role in driving expanded care and diagnostics. Customers using our software relative to using competitive on-prem have about a 500 basis point higher level of blood work inclusion based on all those things. So we see this as still early days to do that well and with AI adding personalization, automation of workflows. We talked about our investments into clinical decision support and providing real-time intelligence tools. And we certainly are open to innovations outside IDEXX as well when they fit the mission. But our overall convergence of software and diagnostics and AI comes back to that core mission that we have of driving expanded care. And then I think we're almost out of time, but maybe you can hit that.

Andrew Emerson

executive
#35

Yes. Just echoing what Mike highlighted, we have an ongoing active process where we're always looking outside our 4 walls for assets that really fit our themes and our principles as a company. And when we find those, we're willing to make that type of investment. But it really starts with our organic growth strategy. Those will be to help augment and continue to strengthen kind of our asset base overall. And then excess capital, we tend to redeploy back to our own shareholders through share buybacks.

Erin Wilson Wright

analyst
#36

And quarterly progression?

Andrew Emerson

executive
#37

In terms of quarterly progression, again, we're not updating any guidance today. But on the Q2 call, we did highlight that we expect at midpoint, revenue is in line with the implied second half range. And from an operating margin perspective, on a comparable basis, we anticipated 20 to 50 basis points of expansion in the quarter. So that gives you a sense for how we're thinking about the progression quarterly.

Erin Wilson Wright

analyst
#38

Great. Thank you so much.

Michael Erickson

executive
#39

Thank you, Erin.

Andrew Emerson

executive
#40

Thank you.

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