IMCD N.V. (IMCD) Earnings Call Transcript & Summary
November 11, 2020
Earnings Call Speaker Segments
Operator
operatorGood morning, ladies and gentlemen. Thank you for holding, and welcome to the analyst call Q3 results IMCD N.V. [Operator Instructions] I would now like to hand over the conference to Mr. Piet van der Slikke. Please go ahead, sir.
Pieter Slikke
executiveThank you. Welcome, everybody. I'm here, as usual, with Hans Kooijmans. And together, we will answer your questions on the first 9 months and Q3. Despite the COVID-19 crisis, we report strong results. For the first 9 months, EBITA growth of 8% and even 11%, if you correct for ForEx. Q3 wasn't particularly strong with 11% growth of operating EBITA and even 17% when we adjust for currencies. All regions contributed to this success. Furthermore, free cash flow is 21% above last year. We are very pleased to see that we are able to continue our business also in these difficult times and that we are even able to grow by margin expansion and cost control, although we are, like everybody else, affected in our top line. This is promising once this crisis goes away, as it leaves room for further growth. Generally, we are encouraged by the positive resonance our business model we see from suppliers and customers, which is evidenced by the projects we are working on and which will hopefully fuel future growth as well. This Q3 was very positive in another sense. We were able to sign an agreement to acquire 70% of the shares of Signet Excipients of India and successfully issued an almost 4.4 million shares to finance this acquisition. Last week, we closed this deal. Signet fits very well in our global pharma strategy and expands our position in India. As you know, everything is made possible by our excellent staff, who continues to deliver a top performance under difficult circumstances in the various activities: In sales, in order handling, in labs, in warehouses and logistics. I want to thank them all. In summary, IMCD is in good shape, and we are positive about our near-term prospects. I would like to hand over now to Hans to lead you through our results.
Hans Kooijmans
executiveThank you, Piet. Hans here. Good morning, ladies and gentlemen. Before we go to Q&A, I will briefly summarize IMCD's first 9 months results. And I will start on Page 10 of the presentation with an overview of the key financial figures. As you can see and as Piet just mentioned, ForEx adjusted revenue increased 3% compared to the same period last year. And more important, gross profit increased 9%. And this gross profit increase is a combination of 4% organic growth and 5% as the result of the first-time inclusion of acquired businesses in 2019, like Whawon and DCS, and further acquisition growth includes the positive impact of Zifroni, Develing, VitaQualy and Kokko-Fiber, acquisitions that we signed and closed in the first 9 months of 2020. Signet is, as you might understand, not included in these year-to-date September figures as we closed this transaction on November 4. Gross profit in percentage of revenue increased 1.1% from 22.2% to 23.3%. This increase is the result of gross margin improvement initiatives, changes in local market circumstances, currency developments and the usual fluctuations in the product mix. ForEx adjusted operating EBITA increased 11% to EUR 190 million. And this increase was a combination of organic growth and first-time inclusion of acquisitions. The conversion margin, calculated as operating EBITA in percentage of gross profit, was 39.1% in the first 9 months of 2020, an improvement of 0.7% compared to the same period last year. Net results before amortization and nonrecurring items increased EUR 11 million to EUR 131 million, an increase of 11%. Free cash flow was EUR 168 million, and the cash conversion ratio increased to 87.5%, a substantial improvement compared to the same period of last year. Operating EBITA growth in 2020, combined with a lower increase in working capital in the first 9 months of this year, were the main drivers of this improvement. Year-to-date cash earnings per share were EUR 2.46, the ForEx adjusted increase of 11% compared to the same period of last year. And on the last line of this page, you will notice a 9% increase of our full-time employees. Most of this increase is the result of the first-time inclusion of acquisitions done. On the next slide, Slide 11, you will find gross profit, operating EBITA, EBITA margin and conversion margin per operating segment. EMEA, in the first column, reported 4% ForEx adjusted gross profit growth and 3% operating EBITA growth. Q3 was a strong quarter in EMEA, with low double-digit operating EBITA growth. Further, operating EBITA in percentage of revenue improved from 9.7% to 9.9%. And in the second column, the Americas, where we report 11% ForEx adjusted gross profit growth and 16% operating EBITA growth. Operating EBITA margin and conversion margin both improved with 1.4% and 2.1%, respectively. Asia Pacific reported 25% gross profit growth and 29% operating EBITA growth at constant currencies. Operating EBITA in percentage of revenue and conversion margin further improved compared to the same period of last year. Q3 was a strong quarter with double-digit EBITA growth for both the Americas and Asia Pacific. And in the last column, you will find the cost of the holding companies. On Page 11 (sic) [ Page 12 ], a summary of IMCD's free cash flow. Free cash flow and cash conversion ratio were both higher than in the same period of last year. And this healthy cash flow was mainly the result of higher operating EBITA and less investments in working capital. Working capital days improved during Q3 substantially from 60 days end of June to 55 days end of September. A more or less normalization of stock levels during this quarter was an important driver of the improvement. Then on Page 12 (sic) [ Page 13 ], a short update on net debt and leverage. And compared to the end of December last year, net debt decreased substantially to a level of EUR 319 million. In the first 9 months, we saw healthy operating cash flow, combined with the proceeds of the issuance of 4.4 million of new shares at a price of EUR 91 per share. The net proceeds of the new shares were used early November to finance 70% of the acquisition of Signet and for general corporate purposes. At the end of September, the reported leverage ratio and the leverage ratio based on the definition used in the loan documentation dropped to 1.2x and 0.9x, respectively. Excluding the net proceeds from the new shares and keeping all other factors equal, the pro forma leverage could be calculated at 2.6 and 2.5x EBITA. And then last but not least, on Page 15, you will find the outlook for 2020, where you could read that we expect operating EBITA growth for the full year. That was a short summary of our year-to-date financials. And Pieter and myself are happy to hand over to the operator to answer your questions.
Operator
operator[Operator Instructions] And the first question is coming from Mr. Mutlu Bond Gundogan, ABN AMRO.
Mutlu Gundogan
analystSo I have 2. The first one is on the gross margin. Can you tell us why this was down sequentially by any basis points? I know there can be fluctuations between the quarters. But you have all 3 regions show a similar decline. And I remember you saying at the Q2 results that the gross margin had actually benefited from structural price increases. So I'm surprised to see it come down sequentially. That's the first question. The second question is on order patterns. Can you talk about what you're seeing in terms of client activity in life sciences versus industrials? I mean looking at some of the share prices, we see some of the lifestyle customers come down, perhaps some destocking. And there's obviously the hope of industrial customers restocking. Are you seeing that in the order patterns?
Hans Kooijmans
executiveMutlu, Hans here. Perhaps I should take your first one with respect to margin developments. I think if you look over a longer period of time, and there you see changes between quarters every year and during and during the regions. And basically, that has to do with changes in the mix, changes in product portfolio, changes in certain products that are more linked to a summer period or winter period and whatever have you there. So it is, for me, it is just the usual fluctuations that we see during the year, thereby, we are absolutely happy to report that the overall gross margin percentages are still higher than what we did last year. And that is part as the result of the things that I've just mentioned and part of the things of -- part of it is the result of margin-improvement projects that we run internally to optimize margins in segments where we have the feeling that we could do better.
Pieter Slikke
executiveOkay. Pieter here for your second question, order patterns. I think generally speaking, if we go back to the start of the COVID crisis, it's clear that in the industrial sector, and then I talk about what we call coatings and construction, advanced materials, let's say, all kinds of plastics, composites, et cetera, lubricants, synthesis, which is, let's say, chemicals, intermediates, et cetera. There, of course, we have seen and still see, let's say, a decrease in what we expected and what we saw last year. And that has to do, of course, with the end markets that these stores go into. In the third quarter, I think we could say that we saw a slight improvement. But we have to see how this develops now after the second wave, so to say. In life sciences, differences between the segments, of course, you have effects of COVID also in our personal care business and food business, much less than in the industrial sector. And as I reported earlier, a very positive boost, I would say, in the pharma business. All in all, so if you divide it, quite a stable, steady life science business and an industrial business that has, in certain regions, more difficulty. And I say in certain regions because it also differs a bit from country to country or from region to region, depending on -- very often depending on the severity of the lockdown locally. So I think that's a summary of what we see, Mutlu.
Operator
operatorAnd the next question is coming from Matthew Yates, Bank of America.
Matthew Yates
analystForgive me, but I just want to follow-up on that question about near-term trading. Normal seasonality would be for a sequentially weaker Q4. But I guess we would have said that was also the case for Q3 and that didn't necessarily happen with this year being unusual. So can you be any more explicit on the order trends through Q4, what you've seen so far in terms of whether customer behavior is any different to what it might have been in prior years? The second question, I'd like to come back on the Signet deal for a moment. As an independent entity, they were clearly very profitable and growing quite nicely. So can you just talk a little bit more about how IMCD can add value here? In particular, I'm interested about operationally what you can do from embedding your IT system and then whether your customer service model would be different to how Signet's gone to market historically?
Pieter Slikke
executiveYes. On your first question, I can't elaborate further on, let's say, the forecast. But as we have given that also in the press release, generally, I can say that given the fact that we are, all of us in the economy, working under difficult circumstances, I'm happy about the performance, the ability to expand margins, to save cost, the stability of our business, the possibility to work under difficult circumstances, as I noted. It will depend, of course, on the severity of the lockdowns overall, but given the fact that, hopefully, there comes an end to this crisis gives us reason for optimism. And hopefully, the third quarter is a bit of an indication of that. On Signet, I think generally speaking, and that's why we're also happy with this business is that it fits very well within -- culturally, but also in terms of the type of business that they're doing with IMCD. And we have said, I think also when we announced this acquisition, that we -- that it is not reasonable to expect a lot of cost synergies. But of course, we will bring our systems, at a certain stage, into the company. We have synergies on top line, on the supplier front. We can, together, expand also in the region, so not only in India. There's a lot of knowledge. There's a lot of relationships that both of us can further explore it. So I'm very positive about using the strengths of us and theirs to, yes, to further grow the business. So in our view, it fits perfectly with us.
Matthew Yates
analystAnd can I just squeeze in a follow-up? I think you said that your employees were up 9% year-on-year, and that's obviously before you even closed Signet. Can you talk a little bit about how the integration process for those people is being managed in, clearly, what's a very unusual environment?
Pieter Slikke
executiveThat's a good question. And of course, it's more difficult because we all -- most of us work from home. But depending a little bit on the, let's say, the acquisition -- normally, of course, the smaller ones, we do integrate and we have an elaborate program to welcome them in the company, to make them part of IMCD, to put them on our IT systems. So in that sense, that is successful. In the particular case of Signet, of course, that's just closed. That's on the 4th of November. So it's not in these numbers. But we will -- for time being, it will run separately. But the smaller acquisitions, people are, with an elaborate program, integrated. And IT, of course, is the major factor as well in addition to our internal communication, these kind of elements to make them feel at home. Perhaps to add to that, the companies like Develing in China and DCS in Switzerland, Kokko-Fiber in the Nordics, and there, the markets are -- is open and people also commute, visit and meet each other. And these companies are, in the meantime, in a standard process of integration, yes.
Operator
operatorAnd the next question is coming from Quirijn Mulder, ING.
Quirijn Mulder
analystMy question is about the organic growth mentioned in the press release by -- in the comment of Piet, 10% organic growth impacting gross profit. If I do the math, looking at 9 months and 4%, and for me, it's somewhat at the high end. So maybe you can elaborate on that. And then your remark on, let me say, resumption of growth, and you are optimistic when the pandemic is over. Can you indicate where you will see the improvements, let me say, the improvement is that you expect, let me say, higher revenue, higher gross profit? Or is that you still think to benefit from the cost savings in 2020, that they will continue? Is that -- or is that a combination of many factors?
Hans Kooijmans
executiveI -- Hans here. I missed your first one, to be honest.
Quirijn Mulder
analystNow my first question, if you look at the press release, you speak about 9 months organic growth for gross profit of 4%. And Pieter made a comment in the press release about 10% organic growth for gross profit. If I do the math, then I do not come to that number. So maybe there's an explanation for it.
Hans Kooijmans
executiveI'm looking for the 10%, to be honest.
Pieter Slikke
executiveI did say that. At least I can't read my own quote, and I don't see it here.
Quirijn Mulder
analystNow you say 5%, let me say, 5% organic growth, including FX, and that means, in my view, 10%...
Pieter Slikke
executiveOur gross profit increased by -- and that's not -- there, I do not mention the word organically.
Quirijn Mulder
analystAnd that's correct that the FX is 5% so...
Pieter Slikke
executiveYes, so in the 5% increase, there is inorganic and the result of acquisitions. So it's a combination of the 2. And the year-to-date organic growth profit growth is 4%, as mentioned on Page 2 of the press release. Perhaps that takes the confusion away.
Quirijn Mulder
analystYes. And that means, for me, in the third quarter, it grows between 5% and 6% or maybe 5% to 7%, given what we have seen in the first half year.
Pieter Slikke
executiveYes. And that is -- there, you do the calculation right. I think on your second question, Quirijn, I think, of course, we -- if this crisis would be over, of course, we will be seeing, hopefully, top line growth coming back. We have, as I said before, in the industrial sector, we have missed top line addition. So that's an important element. Of course, we save cost also because of this pandemic. That's probably worldwide, totally changed in a situation of people can travel again, for example, or have exhibitions again. We will have to see that. But net-net, so to say, we expect, let's say, positive results because we have hope that we will significantly grow our top line there as well.
Quirijn Mulder
analystYes. And you see also structural changes because of -- in your cost levels. In fact, your SG&A expenses because of, let me say, the opportunities which were opened by the COVID-19...
Pieter Slikke
executiveYes. I mean we'll have to -- I think all of us and all come -- all kind of different companies, so I don't think that's IMCD-specific, but we see, of course, everywhere that, as also all airlines see, that we don't travel anymore. So there is actually a very significant cost reduction, partly that, of course, as everybody says, tells us something for the future. On the other hand, of course, you can't expect that we now stop traveling for the rest of our lives in companies. So it will come back to a certain extent. But certainly, this crisis has helped us also to look at that again and hopefully save -- that we be, let's say, more prudent in the future also with this cost item.
Operator
operatorAnd the next question is coming from Mr. Steven Goulden, Deutsche Bank.
Steven Goulden
analystIf I look at the difference between revenue and gross profits, it appears roughly that maybe the combination of pricing, mix, maybe some FX and also the internal self-help efforts that you've done kind of added around 5 percentage points this quarter. If we had to sort of break that down between those impacts and volume impact, is that roughly right? And that seems kind of stable with the last quarter. Based on what you've said in terms of the general margin improvements, particularly in North America, should we, therefore, expect that kind of gross profit per unit to be relatively sticky going forward? Or would you expect maybe some normalization toward the end of this year and into next? And obviously, you've talked a bit already on the call around Signet. But given the company has -- given Signet's acquired margins were obviously so much higher than IMCD's, would you say there is scope within the business to -- and potentially it's just within pharmaceuticals or within the geographical region where Signet's particularly prevalent, but to essentially replicate those practices or to spawn other similar business units or products that have the potential to have significantly higher-margin than group as you expand the core Signet business? That's it.
Hans Kooijmans
executiveYes. So Steve, Hans here. The -- I think the first question is a bit in line with what Quirijn asked. I think you were looking for what was the organic growth level in the margin in Q3, isn't it? Was that exactly the question?
Steven Goulden
analystWell, what I'm trying to get a feel for is just the extent to which the growth in gross profit per unit perhaps will be sticky going forward. And obviously, that's a combination of pricing, mix, et cetera. Some of it is obviously cost-cutting and operational improvements. But should we essentially assume that gross margins are going to continue at these levels going forward? Or should we, because of obviously the extreme circumstances, assume maybe something of a normalization? I think you more or less gave the answer yourself.
Hans Kooijmans
executiveI think you, more or less, gauged the answer yourself. It very much depends on a lot of factors like the mix, like pricing in the market, like availability of products, like currencies and so on and so forth. But I think it's fair to assume that over the years, we have showed to the market that we -- that gross margins have a tendency to stay at a level around about, what is it, 22%, 23%. But you always see fluctuations between the quarters and between the regions. And what Piet said before, if certain business lines come back to more normal, that could have a bit of an impact on overall margin percentage, either positive or negative depending on the margins that we typically generate in these business lines.
Pieter Slikke
executiveYes. I think adding to what Hans is saying, I fully subscribe to that. I think in addition to that, of course, as we have told before in various quarterly meetings is that we also put a lot of emphasis on increasing the margin in the North America. And I think that -- I hope that we are able to also include these sustained margins. But I think that we have to be careful to give guidance for whether or not our margins in the future will remain at this level. It's exactly what Hans says. If we add product lines that have -- that are significant but have a bit of a lower margin, then that has an effect on the mix. I think in the end, we have to look at our productivity and not only to our gross margin. And the absolute amount of EBITA.
Hans Kooijmans
executiveYes, absolute amount of EBITA.
Pieter Slikke
executiveOn Signet, I think it's always good to have a benchmark. And so in that sense, we carefully looked at possibilities, also learning moments for ourselves. It is a specific business in a specific region, so I don't want to give the impression that we easily are able to transfer that to others as well. But we will look carefully at how we can also learn from the way they do this.
Operator
operatorAnd the next question is coming from Mr. Henk Veerman, Kempen & Co.
Henk Veerman
analystI have 2 questions remaining. Firstly, on the conversion margin in the Americas in Q3 was above 45%. You just commented that it's very difficult to sort of forecast these margins in the future. But maybe could you comment like that 45%, is that also the result of maybe, yes, for example, less traveling costs or currency -- and currency effects in there? And is that 45%, is that an indication of how the other conversion margin in sort of the medium-term will also look like, that you can sustainably ramp up that margin from, let's say, 40% in 2019 to closer to 45% in the next years? That's my first question.
Hans Kooijmans
executiveYes, Henk. Hans here. I think we start repeating a bit here that it's very difficult to predict the future. For sure, if you save on travel cost, that has a positive impact on the conversion margin because your cost base is lower. But what we also see in Q3 in the Americas is a drop in top line compared to last year, but still margin expansion there because, as Piet said before, we worked hard there to improve the gross margin percentage. And I think the impact of the higher-margin percentage plays a bigger role here than the cost savings on travel. And what that will mean going forward, future will tell.
Henk Veerman
analystRight. Okay. The second question is on the working capital, quite a strong result at the end of Q3. Now that you've also -- you're very busy with integrating Signet and the working capital as number of days stood at 55 days at the end of Q3. I think during the last conference call, when you acquired -- announced the acquisition of Signet, you mentioned that working capital profile of Signet is a bit higher. Could you maybe give like any idea, any indication of the number of days at Signet, for example, at the end of Q3 just to give us an idea what the exact differences are between the companies?
Hans Kooijmans
executiveHenk, we don't want to go too much into details of working capital days per country. But I think it is a common understanding in the market that typically debtor days in India are much longer than what we see in Western Europe. However, if you look at the revenue size of Signet, they do about EUR 150 million of revenues. Overall, it -- I don't expect it will move the needle in working capital base substantially if we integrate them. But for sure, working capital days, especially debtor days, are higher than group average in a country like India.
Operator
operatorAnd the next question is coming from Mr. Rajesh Kumar, HSBC.
Rajesh Kumar
analystJust when you look at the performance year-to-date, are there any one-off gains from COVID-related product, which might have -- which we need to consider when we are looking at our forecast next year in terms of they might be not recurring? The second question is -- I'm not sure if you touched on this, but do you have any exposure to the vaccine supply chain in any of the businesses? And finally, you have very clearly deployed a lot of working capital in the generic space and you're leading in the market charge. One of your competitors have indicated that they wish to consolidate the market itself. How do you think about your competitive positioning when you think of market consolidation in speciality chemicals space going forward?
Pieter Slikke
executiveOkay. Thanks, Rajesh. Here is Piet. Your first question on, let's say, incidence in our -- or one-offs in our results. I -- let's say, I don't want to -- I don't think that you should take that into account when looking at our results. What we said, we had, of course, pluses and minuses because of COVID generally, stronger pharma business than -- and particularly in the first period of the year, are maybe COVID-related or stock-building-related. We don't have a big HI&I business, so household, so we don't benefit a lot from all these, how do you call that, sanitizers, sanitizer business that some of our competitors have. So generally, I would say, of course, we save cost, as we have said earlier in the call, which in a normal situation, some of that cost will come back. So yes, there are COVID effects. But on the other hand, of course, there are negative COVID effects and positive ones. And let's see how that will even out when the situation turns to normal again. Your second question on -- I think on competition because it's a bit difficult for me to understand that how we look at, in particular, Brenntag in terms of focusing more on specialties. Was that your question, Rajesh?
Rajesh Kumar
analystYes. I didn't name any competitor, but yes.
Pieter Slikke
executiveNot -- okay. But at least, they announced it very big, so I don't think that's really a secret here. Listen -- but that is, of course, a very important competitor. I don't want to comment too much on competitors. Let's see how they give this form and shape. We have always been very confident, and I'm going back now many years in, let's say, the fact that we have focused on specialties, that our total model is focused on specialties. And let's see if you split up your company into segments, how you do that and how that affects your total business. It's very difficult for me to predict. But we regard any competitor and also -- or we take them all serious and also Brenntag. And of course, they are, in terms of size, they are a very, very important player.
Operator
operatorThe next question is coming from Mr. Laurent Favre, Exane BNP.
Laurent Favre
analystOn Signet, I think when you disclosed the deal, you talked -- or you announced the deal, you disclosed EUR 39 million of LTM EBITA as of June. I was wondering if you could provide us with an update of how Signet has been doing in Q3. And also, any seasonality we need to be aware of when we model 2 months of contribution for Q4? And then the other question on Signet I had. Well, I guess, in excipients, they do have exposure to vaccines. So I was just wondering if they had -- or you had now any exposure to companies involved in COVID vaccines and if that could be a significant opportunity.
Pieter Slikke
executiveI think on your first question, I think that we should not say more about, let's say, the results of Signet than we did when we acquired the business. We become owners now -- last week -- since last week. So I don't want to comment on that. I guess that our seasonality, I don't see that, in particular, although generally speaking in pharma, and we have to see how that works out with -- Signet is a bit more skew to first 6 months than the second 6, but I don't know exactly how that is in India in this particular period. On vaccines, you're over-asking me. Quite frankly, I don't know. It probably depends on the vaccines. It depends on who makes them and where. So we will see if the products that we deal with play a role in that as well. But I have not more to say about it now.
Operator
operatorAnd the next question is coming from Mr. Daniel Hobden, Credit Suisse.
Daniel Hobden
analystMy question is focused around the vaccine. So maybe I'll just move on to one final question from me. Given maybe we've moved out of the COVID restrictions going through the summer and coming into the start of Q3, I was wondering how you've seen sort of new contract discussions, if there's been any increase in outsourcing penetration and how you've seen sort of your win rates or new engagements through Q3 and looking out across Q4, perhaps.
Pieter Slikke
executiveYes. It's a good question. I alluded to that a little bit in my opening remarks. I think what we see also during COVID times is that we continue to engage very well with suppliers. Yes, that's also one of the lessons that you can also do that through video. And that, let's say, I'm encouraged by the projects we are working on in terms of outsourcing, expanding with suppliers, in this way, also ensuring that we have future growth. So in that sense, I'm positive about the traction that we have in the market also with suppliers.
Operator
operatorAnd the next question is coming from Mr. Chetan Udeshi, JPMorgan.
Chetan Udeshi
analystJust one question from my side. It seems from IMCD perspective, this year has been probably a bit more busier than usual in terms of acquisitions. Is that because underlying, you see a change in terms of the seller behavior? Is there more eagerness or more willingness to engage in discussions on transactions now in this environment? Or is it just like a bit of coincidence that maybe this year has been a bit more busy than usual in terms of acquisitions? And second, sort of associated question is, do you think we are, at this point, just looking at all the deal flow that you might be considering, is there a reason to believe that we are at a stage where we see some sort of bigger consolidation in the industry, given it's still pretty fragmented?
Pieter Slikke
executiveYes. I'm not sure if we see because of this -- more deal activity because of this crisis. Many of these transactions started also pre-COVID. Generally, I would say, my experience is that people are less willing to sell. Sorry, I have to sneeze. But generally, I would say that in situations where your profits are under pressure, that owners are less inclined to sell. So let's see how that develops. I think we're always active and busy in having a pipeline. On the consolidation question, I find it very difficult to predict. I think we are, of course, fragmented. On the other hand, if you compare big players now with 5 to 10 years ago, there's a huge difference in terms of bigger companies coming on the scene. Whether or not we will see further consolidations with big acquisitions, I can't predict that. I don't know. But generally, I would say, this trend continues.
Operator
operatorAnd last question. There's a follow-up question from Mr. Mutlu Gundogan from ABN AMRO.
Mutlu Gundogan
analystSo it was actually on a remark that you made on the repricing and the gross margin of North America or the Americas. So just wondering, can you talk about the impact where you reprice a contract? I mean do you generally lose customers or a certain amount of volume, and that is more than offset by your higher margin that you make on that? And then maybe related to this. So clearly, Americas is lagging EMEA, for example, how long will it take you to get to a similar level? Or is that even possible given the product mix that you have there?
Pieter Slikke
executiveIt is a complicated question because, first of all, we -- of course, we don't have long-term contracts with customers. And so -- and we -- we also should always bear in mind that we have to reconcile, let's say, optimal pricing in the market with growth of volume as well for our suppliers. We can't -- we are also here, of course, to ensure that there's growth, also volume growth for our suppliers. So it's always a mix. I think what's more important is I think the diligent organization of our own processes, each order to ensure that we price it at the best possible -- in the best possible way and of course, it depends a bit on the product mix, as Hans often reminds you of. So it's a -- I know it's not -- maybe not too satisfactory to bring so many factors in, but it is a difficult play of outside circumstances, of competition, on our own ability and quality of our people, our systems, et cetera, to ensure the highest possible margin. So a lot in the mix. But that's, of course, where -- that's why we are sitting here and our people to ensure that we do that in the best possible way. And with 40,000 or 50,000 products and many different product lines, this is often, of course, not uncomplicated. But yes, I think I should leave it with that, Mutlu.
Operator
operatorAnd there is a last question coming in from Mr. Fernand de Boer, Degroof Petercam.
Fernand de Boer
analystActually have two. One is on the working capital, now at 55 days, where you mentioned that the inventories has now been normalized. So from that, I conclude that, that should be a normal -- this would be the normal level. But if the market picks up again or normalizes back after COVID-19, should we then initially expect a cash outflow for working capital, working capital to deteriorate in the short term? That's the first question. And on the other one, if you look at the top line growth, organic growth seems to be flat to slightly positive in the third quarter. In the industrial side, has there been any restocking effect yet? Or is that still to come?
Hans Kooijmans
executiveFernand, perhaps, Hans here, I should answer the working capital. I would love to show a big working capital investment because of substantial top line growth. I think if you look at the 3 most important components, stock, creditors and debtors, then what we typically see in our business is that most of our stock, we can finance with our creditor positions and the working capital investment is often driven by movement in debtor positions as a result of increasing sales values there. I would love to report a higher working capital number related to a higher working -- top line growth there. Your second question, I think your conclusion was top line flattish in Q3 around working capital.
Pieter Slikke
executiveYes. The question is about restocking of the industrial sector. And I think the answer is that we don't see -- again, it's a little bit anecdotal because it depends a bit on where -- which regional you talk about, but we don't see a huge change yet.
Operator
operatorThere are no further questions. Please continue.
Pieter Slikke
executiveOkay. Well, then if there are no further questions, then I think we're done for the day, at least for this item. And I thank everybody, again, for the interest in the company, and I wish you a very good day.
Operator
operatorLadies and gentlemen, this concludes this IMCD event call. You may now disconnect your line. Thank you.
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