Insulet Corporation (PODD) Earnings Call Transcript & Summary

September 4, 2025

US Health Care Health Care Equipment and Supplies Company Conference Presentations 36 min

Earnings Call Speaker Segments

Larry Biegelsen

Analysts
#1

All right. Welcome back. Good afternoon. I'm Larry Biegelsen, the medical device analyst at Wells Fargo. And it's my pleasure to host this fireside chat with the management team from Insulet. With us, we have Ashley McEvoy, President and CEO; and Ana Maria Chadwick, Executive Vice President and CFO. The format is fireside chat. Ashley and Ana, thanks so much for being here. I know that Ashley, this is your first fireside chat as CEO of Insulet.

Ashley McEvoy

Executives
#2

Maybe. Yes.

Larry Biegelsen

Analysts
#3

It's an honor to host this. Thank you for the opportunity.

Ashley McEvoy

Executives
#4

Thank you, Larry.

Larry Biegelsen

Analysts
#5

So Ashley, yes, let's start with some big-picture questions. You've been in the CEO seat now for 4 months, time flies. I know you conducted a listening tour when you assumed the role. What were some of the key takeaways you can share from investors, physicians and patients?

Ashley McEvoy

Executives
#6

Yes. No, thank you, Larry. First of all, it's a pleasure to be here representing Team Insulet, I wear on my T-shirt today. So listen, I'm not the newest kid on the block, we've got some new additions. But I spent about 4 months in a listen and learn tour with many customers and Podders and clinicians and partners, investors. And I will tell you, a week ago, we hosted our founder, John Brooks, who's actually a local Bostonian, who is an early venture capital, and we're celebrating our 25th year. And he came to speak to our global employee base on Thursday and really told his driving an ambition of how to find something better. For him, it was find something better for his son, who's type 1. But that mindset of finding something better really permeates the Team Insulet. And I would tell you, in my 4-month reflection, kind of several things really stand out of what really has gotten Insulet to this year, 25 years. Number one is just unbelievable patient centricity. About 1/3 of our employee base are Podders themselves. So having patients front and center is very much in the water at Insulet. Number two is just remarkable differentiated technology, the pod, patients call it a Pod, not a pump. But quite frankly, in 25 years, we've developed this engineering marvel that we continue to plan to innovate over time. I'd say the company has invested ahead of the curve in science, Larry, to go get really through the landmark trial of SECURE-T2D to go get a type 2 indication, but also really to get broader adoption of AID as the standard of care with the ADA guidelines. So strong science, 3 invested ahead of the curve on manufacturing excellence. We've invested over $1 billion in the past 10 years. We make tens of millions of these pods in Acton, Massachusetts, right down the street, 45 minutes away. And then we also were really the pioneer in the pharmacy channel. You've heard a lot about a recent CMS proposal, but we -- the Insulet company, we really pioneered making a pay-as-you-go business model more available to patients so they could access technology on their terms and really procure depth of access in 47,000 pharmacies as well as getting really broad coverage of 300 million lives. So investing in the pharmacy and then obviously, innovation. So those remain very strong and competitive moats, and it's really up to us to kind of honor the past and build for the future for the next 25 years.

Larry Biegelsen

Analysts
#7

That's helpful. Any changes that you're planning to make because of the feedback you received?

Ashley McEvoy

Executives
#8

No. I think our strategy remains intact of we're going to lead with type 1 in the United States. We still have low penetration and Omnipod 5 has just been out for a couple of years, and we just got the ADA guidelines a year ago. So we're going to also take advantage of our first-mover advantage in the United States with type 2. We're going to continue in a very thoughtful, strategic way of geographic expansion, and we're going to continue to invest in platform innovation as well as building out capacity to say yes to future growth.

Larry Biegelsen

Analysts
#9

That's helpful. So what are your strategic priorities over the next 12 to 24 months?

Ashley McEvoy

Executives
#10

Yes. I mean I think -- I mean, I spoke a little bit about my learning journey about understanding what made this company so remarkable. And we have a big ambition for the future. And while our strategies are intact, you're going to see us also evolve from a mindset of we were borne out to be the disruptor to the market leader. We now are the market leader. We're the #1 most preferred AID in the United States. We're #1 in new customer starts in the U.S., and we're also #1 in the EU in the countries in which we offer patients our technology. But you're going to see us evolve, Larry, to more of a market creator, particularly as you start to think about the type 2 community where it really is a greenfield, it's a new indication for the whole space. You're going to see us invest more in innovation. I would say I'm challenging the team a more agile innovation, how do we be first in the queue with sensor integrations? How do we give broad access to phone control internationally, not just to the U.S. Interestingly enough, 55% of our Podders in the U.S. still use their controller. And we know that when patients use their phone control, they get a better engagement and better clinical outcomes. And we like more U.S. patients to do so, but also OUS. And then we're really going to invest in market development and demand generation and brand management so that more patients are aware of Omnipod and that we start to unlock a little bit more of that clinical inertia going forward.

Larry Biegelsen

Analysts
#11

That's helpful. So Ashley, when you started, you laid out some ambitious goals. I'm not going to repeat all of them. But the question is, how do you know those were the right goals? And when are you going to be in a position to give time lines?

Ashley McEvoy

Executives
#12

Yes. Larry got me on like day 1, so I'm a little wiser now. But we -- I would say stay tuned. We are hosting our first in the past 10 years, I think it's our second in our 25-year old history, Investor Day. So mark the date of November 20. We're welcoming people to Acton, Massachusetts to see kind of our world-class state-of-the-art manufacturing capability, a lot of advanced automation. And you will hear our story on the long-range plan on what our growth algorithm is about, and we're going to share about our pipeline and really reinforce some of those strategic deliverables for the future.

Larry Biegelsen

Analysts
#13

That's helpful. I'd love to hear your thoughts on capital allocation, M&A. And just curious because we have heard there's been market rumors in the past just on vertical integration in the diabetes space.

Ashley McEvoy

Executives
#14

Yes. I would first start with that, and I'll turn to Ana. But number one, I mean, we feel like that we're in a very unique position of -- in medtech of revenue growth in the mid-20s for 10 consecutive years, we've delivered 20% growth. This year, we've accelerated that at 70% GP. We're expanding operating margin. We're cash flow positive, and we have near $1 billion on the balance sheet. So that affords us, Larry, opportunity to continue to invest in ourselves. That's been our primary focus on capital allocation. We participate in a very large under-penetrated TAM, and we still have very low penetration. And so we plan to take this differentiated technology to serve more patients.

Larry Biegelsen

Analysts
#15

And M&A and vertical integration?

Ashley McEvoy

Executives
#16

No plans for vertical integration right now. And I'll turn it to Ana to add any other comments on cash flow management for [indiscernible].

Ana Chadwick

Executives
#17

Sure. So you said it really well. I mean it's really about investing in ourselves. That drives the highest return. Organically, we drive incredible returns. We have actually worked our balance sheet. We recapitalized with moving into the traditional debt, and we continue to aspire to be investment grade as well. So that's going to give us even lower cost of capital over time. In terms of share buyback, we are doing it only to the extent that it avoids dilution from equity compensation from management equity compensation. And then to the extent that there's something appealing out there in M&A, some capability that enhances us, something pointed and specific, we will explore those things. You never say never. But we put everything through a very rigorous funnel, and investing in ourselves in this large untapped market is the priority.

Larry Biegelsen

Analysts
#18

That's helpful. So let's move on to the type 2 launch. So type 2 new starts accelerated meaningfully in the second quarter by our math. How are you thinking about the type 2 launch trajectory the rest of this year and beyond?

Ashley McEvoy

Executives
#19

Yes. It's coming up on about our first year anniversary of type 2. I think what we've learned is we're fortunate, again, for 25 years, we've really been a type 1 company. And there's a lot of equity and know-how and learnings that we're applying to the type 2 community. One is it's a similar form factor technology. Two, it's a similar call point, although we are expanding deeper into the high-prescribing PCPs. But there's a lot of equity and reputation that we're bringing to the type 2. Now what we're finding is there's some evolved behaviors there, and type 2s have a broader armamentarium of care than the type 1 community. So we need to make sure that we take a lot of the very landmark science that has been conducted, which shows reduced time and range, reduced A1c levels of 0.8, improved time in range. We work very complementary with GLPs. We actually don't promote weight gain. And we're taking -- we actually had 20% of our patient population in SECURE-T2D were basal only, so they were not basal bolus. And really taking, I'd like to say, those messages to unlock some clinical inertia, Larry, that exists in the type 2 community. And a lot of that is just clinical bias to the disease state of type 2 relative to type 1, which is life-saving. It's a lifetime that you're on insulin, whereas type 2, there's other health care tools in the armamentarium. And so we have very strong adoption. I would tell you, we're going to -- the path will not be linear of type 2 because it's a complex disease and there are some biases that take time to unlock. Our technology is getting -- I think some of the myths that we're busting are that it's a complicated technology. It's actually not. People in their 70s and their 80s who are type 2 are quite compliant. And number two is we're finding that a lot of like grandparents who are type 2 are getting inspiration from their kids, their grandchildren or their friends of their grandchildren who happen to be type 1. If they can wear a Pod, I think I can wear a Pod. Again, we have very strong access and affordability very similar to type 1. So that's remained constant where, where they pick their insulin up at the pharmacy, it's a pay as you go. They have reimbursement. They have low prior auths required. So that's really a much improved customer experience. So we are early at the innings. Ana mentioned on quarter 2, customer starts are off to a good start. And we also have many different programs from an innovation point of view, Larry, plan that we will talk about on our Investor Day. We've been public with some of our clinical trials with our Hybrid Closed Loop as well as our Fully Closed Loop, and both of those are in clinical assessment right now.

Larry Biegelsen

Analysts
#20

That's helpful. People are also interested in the differences in utilization and attrition between type 2 and type 1. What can you say?

Ashley McEvoy

Executives
#21

Sure. Why don't you talk about that, Ana?

Ana Chadwick

Executives
#22

Sure. So we've been publicly talking about our global levels of utilization remain stable. We've talked utilization in the international market has been a little bit elevated. And in terms of retention, globally, we remain stable. We are early days still in type 2. We do know type 1 is a stronger retention just by the nature that it's life-threatening. But the more important headline is that global retention remains stable.

Larry Biegelsen

Analysts
#23

Do type 2s use more Pods? Is utilization higher because their insulin requirement is higher than type 1s?

Ana Chadwick

Executives
#24

Actually, it's a great question. What we're seeing in type 2 is that behavior that some people change their Pod every 2 days, and that is allowed and accepted by the insurance plan. So no friction there. But we're also seeing some behaviors on the other end, which their pancreatic function still has some function and they might take a little pause and a little break. So net-net, we're still working on the early days of understanding all the behaviors. But globally, everything remains stable.

Ashley McEvoy

Executives
#25

Yes. And the only thing I would just add to that, Larry, is, one, the science has been proven that it's efficacious and safer technology; two, the access and affordability is there. It's really our job is -- and the behavior, there's a need. Once type 2 patients hear about Omnipod and they know they have to be on insulin, they're going into their health care professional and asking for Omnipod. Now we're really working on the clinician to make sure that they're up to speed on the science, they're up to speed around the access and affordability. And what we reduce those hesitations to really -- they don't want to put many people on insulin. They maybe don't want to put people on a highly effective Pod that might create poor behavior. And those are really the biases that exist in the disease management that we're going to educate on.

Larry Biegelsen

Analysts
#26

Got it. So you've talked a couple of times about new starts globally and in the U.S. being really strong in Q2. By our math, new starts were up about 43% year-over-year in the second quarter. Ana, you said the guidance contemplates year-over-year growth in new starts in 2025. How do you see the sustainability of the strong new start growth?

Ana Chadwick

Executives
#27

First, let me acknowledge, your math is absolutely in the ballpark there. And I'm not going to comment really here long term. But what we're seeing in terms of the vast market that we have and the rate in which we are penetrating into those markets give us a lot of the tailwinds to give us the confidence of the delivery that we're doing here in our new customer starts.

Larry Biegelsen

Analysts
#28

That's helpful. Ashley, you talked about 20-plus percent growth for the past few years globally. International is going gangbusters, and we'll talk about that in a minute. You know from your listening to our investors also care about the U.S. growth. How important is it to sustain? And you've had several quarters of 20-plus percent underlying growth in the U.S. How important and durable is 20-plus percent growth in the U.S.?

Ashley McEvoy

Executives
#29

Yes. Again, I'm not going to give forward projections around our growth for the U.S., but you'll hear more about that on November 20. We have very good momentum in the United States in type 1. As Ana mentioned, actually, our NCSs keep growing in the type 1 community as we've launched type 2. So it's been an and, not an or. And a couple of things, Larry, when we think about it. One is Omnipod 5 is still a relatively new technology to the U.S. Two, the ADA guidelines were just about a year ago. And so while the science and the documentation has established that AID therapy should be given as the standard of care at the point of diagnosis, which is pretty remarkable if you know in other health care categories where it's second- or third-line therapy, this is first line at the point of diagnosis. That's not necessarily translating into clinical practice yet because we need to give a leadership share of voice to the ADA guidelines. That, combined with integrating with the latest sensors, so you heard us from an iOS and then the G7. You'll hear us talk about Libre 3 next year. You'll hear us talk about when Dexcom launches its 15 Day, we'll be there day 1. And then we've been expanding our field force to kind of get the science to the Street, I'd say. And that is having a really nice impact on adoption in the United States.

Larry Biegelsen

Analysts
#30

You talked about the sales force. Right now, the sales force can cover 40% of the TAM for type 2. Do you need to continue to expand to reach the other 60%?

Ashley McEvoy

Executives
#31

Yes. I mean we're really going through the most convertible clinicians who have adopted AID therapy. Many endocrinologists, as you know, treat more type 2 patients than they do type 1. And we're targeting the ones that have already adopted type 1 using AID and taking that know-how and comfort and going after them first. And then we're turning them into ambassadors to go educate their peer set of high-prescribing, let's say, PCPs. So we've been having -- we've kept a lot of field continuity of called-on points. We've just been complementing them and expansion versus replacing and changing over who their rep is to maintain business continuity.

Larry Biegelsen

Analysts
#32

So let's move on to international, which as we talked about earlier, is growing gangbusters, I think 40% constant currency in the second quarter. A little bit of this is driven by price, if I'm not wrong. But talk about the new markets you're entering, the sustainability of the strong growth.

Ashley McEvoy

Executives
#33

Ana, you want to start and I'll follow?

Ana Chadwick

Executives
#34

Sure. No. Listen, we grew 39% constant currency in the second quarter, strong growth over the last few quarters here as the demand for Omnipod 5 is there. Just from perspective in the markets we serve, about 3.5 million people with type 1 diabetes, about 20% penetrated. So it's a huge opportunity for us. We see the launch, it kicks off, great. Then we go out there and we put more sensor integrations. As Ashley mentioned, we want to get phone control with iOS out there and other features. And then we work our market access, and we continue to unleash funding like what we've done in the U.K. with the NICE guidelines opening up more dollars and funding for AID, and we're the net winner when that happens. So we see durable growth in international. We are launching in the Middle East come early part of 2026. So we have layers of growth. Our larger markets continue to be, of course, U.K., Germany and France. They're large. They continue to grow. But the 9 that we launched earlier this year combined are about the size of the U.K. and Germany. So again, more growth. And this is a compounding effect of our reoccurring revenue model, so we do see long-term sustainability. The last thing that I'll mention on price, we anticipate the price to continue, especially because only 5-0, 50% of our customer base that originally was all DASH has migrated to Omnipod 5. So we're going to continue to see that migration over time as well. So strong durable growth in international.

Larry Biegelsen

Analysts
#35

So based on where you are with that conversion, that 50%, the mid-single-digit price you expect outside the U.S. in '25 should continue in '26?

Ana Chadwick

Executives
#36

It's a fair assumption. We continue to see some price tailwinds, and we'll tell you more as we guide for 2026 and as we talk about our LRP.

Larry Biegelsen

Analysts
#37

So Ashley, I was looking at our market model recently, and it looks like you've kind of become -- you've become #1 in the U.S. in installed base, but you're -- it looks like you're about #3 outside the U.S. What is it going to take for you to become #1? You don't play in big geographies like Japan, you have to enter those geographies.

Ashley McEvoy

Executives
#38

Yes. I mean in the countries, as Ana was mentioning, we actually -- in the countries in which we compete outside the United States and Europe, like the U.K., France, we have commanded the #1 position. And really, our focus, Larry, is going deeper on penetration there and making sure that we kind of serve more patients. And we, obviously -- you'll hear more on November 20 about our kind of geographic ambition, but we -- U.S. is our lead market. It's our largest market. There's still a lot of opportunity in the United States. The G5, there's a lot of opportunity. There's a lot of opportunity as what Ana mentioned in the Middle East, particularly Saudi. And then we haven't even talked about Asia. So no declarations here today. So stay tuned on November 20, and we'll share more about what our strategy is from a geographic expansion point of view.

Larry Biegelsen

Analysts
#39

That's helpful. So 2026, obviously, you're not going to give guidance today. By the way, in November 20, are you going to give color on '26?

Ana Chadwick

Executives
#40

It's too early to tell right now. Stay tuned. We definitely will be discussing an LRP on November 20.

Larry Biegelsen

Analysts
#41

And the LRP, 3-year, 5-year, anything you can say?

Ana Chadwick

Executives
#42

We're still working through that. There'll definitely be a longer view of the company.

Larry Biegelsen

Analysts
#43

Got it. Okay. So maybe just on the 2026 question, just some of the puts and takes to consider for next year.

Ashley McEvoy

Executives
#44

Yes. I mean I'll start, which is we have good acceleration is what I would say. I think we, as a company, maybe underestimated our performance. We were not the first AID therapy in the marketplace. And so we were a little bit more conservative in our thinking. And then very -- as Insulet does, they have unbelievable engineering prowess. And when Omnipod hit, it's been really accelerating quarter-over-quarter in any country that we launch. And we plan to keep that acceleration going by the following. One is integrating with the latest sensors, making sure we have more phone control available to more patients, making sure that we innovate the customer experience from lead generation to retention, making sure that we invest in creating demand of creating brand awareness of Omnipod and asking consumers to go ask their clinicians, training clinicians on peer-to-peer education as well as direct engagement, both from a marketing point of view as well as a field point of view of as well as a field point of view of selling not just our highly differentiated Pod but selling our unique science as well. And I think the combination of that with an expanded field is we plan to continue the momentum.

Larry Biegelsen

Analysts
#45

That's helpful. And you've been asked a lot about margins because we hear about investments and growth, but still committed to 100 -- at least 100 basis points of operating margin growth per year.

Ana Chadwick

Executives
#46

Yes.

Larry Biegelsen

Analysts
#47

Okay. Just had to check that box. A couple of other areas of questions. So sticking with kind of the -- maybe the outlook of pipeline. And you touched, Ashley, on some sensor integration, talked about the new algorithms. What are some of the product launches and pipeline milestones that are coming this year and next year? But really the big ones that you think are most impactful.

Ashley McEvoy

Executives
#48

Yes. I mean you heard us talk about getting connected to the latest sensors has been just a priority of, quite frankly, catching up on G7 and Libre 3 Plus. You'll hear about that next year and in the EU getting the latest connections, getting phone control. We are -- we've shared that we are in clinical trial right now on the STRIVE and EVOLUTION clinical trials. One is related to our Hybrid Closed Loop, which is really about getting a lower set point at 100, having more agility on the algorithm if you're going high, that we're innovating the clinical experience when the clinician is writing a prescription, so they have to have less inputs to make it a less cumbersome experience. And we expect to have a readout of that next year. And then we're also in feasibility of the Fully Closed Loop, which will be really important, particularly for the type 2 community. And we'll keep you posted in November more about how that is progressing. And clearly, we're always taking a step back and looking at all the big jobs to get done. We get asked a lot about many different preferences. And so we'll share a bit of a multigenerational pipeline that the team has been working on for several years, November 20.

Larry Biegelsen

Analysts
#49

And I'm sure people are going to ask about Omnipod 6 at the Investor Day. What are some of the areas -- how are you thinking about the areas of unmet need with regard to the form factor?

Ashley McEvoy

Executives
#50

Yes. I mean I would say a couple of things. One is it's kind of remarkable how in this category, there are so many players when it's really hard to make money. And I think the sign of that is because it's such a diabetes is one of the leading causes of mortality and morbidity in the world in health care. It's a huge, large under-penetrated TAM. And so we are always looking at those pain points to say, how do we unlock those points of friction? So one was really having a very discrete, wearable, pay as you go. It lives with your lifestyle form factor. And while there may be others who are trying to catch up to us, I can commit that we're continuing to stay ahead to continue to innovate this. Now even though it may look like the external part hasn't changed that much maybe in years, the inside components and you look at our patent estate has had a lot of life cycle management. And then as I mentioned, from software releases, from connections to sensors, from innovating the customer experience, that really is going to drive adoption. And quite frankly, the science backs the efficacy and the performance. And so you'll hear more about our 5-plus year pipeline. But the neat thing about the company is we're about 500,000 Podder strong, but we actually through a highly private cybersecure way, we get data on every Podder. And so we're able to ultimately leverage that data to enable a better experience for them. And so that's why I jokingly say that we are this unique nexus of a consumer health care company, a medtech company and a health tech company. And Larry, what I mean by that is consumer health is -- were worn 24/7. It's part of the daily habits and practices of a consumer annuity business, where also the power of brand matters for brand awareness, brand love. Medtech, we are a medical device, highly complicated engineering. And then we're also a health tech because data flows 24/7, and how we really judiciously use that data to continue to innovate for Podders is really the mission of our company.

Larry Biegelsen

Analysts
#51

That's helpful. You may have answered this, but obviously, transitioning to competition. There's -- right now, you're the only company with a patch pump. A lot of companies are trying to emulate your success, as you're well aware. So how do you sustain your first-mover advantage? I mean it's probably embedded in some of your previous comments.

Ashley McEvoy

Executives
#52

I think so, but I mean I'll start, and I'll turn to Ana. I mean Insulet has really created a lot of durable moats, I'd say, competitive moats. One is while this looks simple, it's actually very complicated, and it's taken us years to perfect and we're continuing to perfect because we're constantly updating what's inside and all the software related to that. We've invested -- it's also hard to make these tens of millions of these at scale at a 70% GP. And then third, it's around clinical evidence around showing performance and both efficacy as well as safety. And those 3 things are hard to replicate. And we're aware that there will ultimately be competition at the right point, but it's going to take a long time to get up to even comparability of where we think the Pod is today.

Ana Chadwick

Executives
#53

And maybe let me build on that. I mean the pharmacy access is another significant moat. I mean we've been working on developing this pharmacy access for 8 years. And I know others talk about entering this space, which is commendable. It takes time to develop, and we have the form factor of the disposability that fits channel. What I mean by it's not all pharmacies created alike, you can have a PBM contract, but you can cover certain lives, but then you have to negotiate with all the payers and everything. And then you have to get up and up into the formularies in the preferred formularies, right? So when you look at the journey today, we cover 300 million, in the U.S., 300 million or 317 million lives and 85% of the time, we're in a preferred formulary, which means we've already negotiated the vast majority of the people pay $1 a day out of pocket. And the other thing is that they are accessible in 47,000 pharmacies. So it's very reachable, very easy to access and widely acceptable. So it's not all pharmacies created alike is another big point to mention.

Ashley McEvoy

Executives
#54

Yes. Also just to balance that because, Larry, you talked about other -- there's maybe been noise around pharmacy access. We also have to maintain the clinical advocacy in the practice, and that influences the pharmacy and the payers. So maintaining the robust body of evidence that gets the clinical adoption is equally important to the pharmacy access, and Insulet has invested in both of those.

Larry Biegelsen

Analysts
#55

On pharmacy access, obviously, there's competitive bidding proposed and kind of a pay-as-you-go model, I think, for the durable pumps like CMS, right? There's a concern that doesn't affect you today. The concern is that CMS will -- that's Part B, I think, the concern is you're Part D. The concern is that maybe CMS will look at Part D at some point. We can all kind of look at kind of your revenue per patient per year, et cetera, and see how that compares. What's your response? How much of a risk is that, that CMS eventually looks at Part D?

Ashley McEvoy

Executives
#56

Yes. Thank you, Larry. We posted our commentary to the docket on Friday to the proposal. First of all, these things take time. Number two, we actually believe in having patient choice and patient access. Patients have to choose us every 3 days, and they can change to the technology that they're preferring. So they do have patient choice, we support that. Three, we innovated the pay-as-you-go model in pharmacy. And four, we did procure Medicare Part D reimbursement. And so we are not part of Part B. And so we work with PBMs and payers where price is already adjudicated, and that's been our point of view with them. So we -- these are going to play out over time. I would say in the immediate term, we're really focused on execution because a lot of what that was being proposed, we're already living into.

Larry Biegelsen

Analysts
#57

Got it. Just one follow-up on type 2, type 1 in the U.S. Sometimes when a company launches kind of a new product, new indication, they take their eye off the ball on the core business, which was type 1 for you. I was pleased to hear early on in the launch of type 2 was actually having a halo effect on type 1. Could you talk more about that, please?

Ashley McEvoy

Executives
#58

Absolutely. Yes. Thank you, Larry. I mean this is where I would share a couple of things. We have 25-year history know-how, reputation, credibility, learning in type 1 with ENDOs and high-prescribing PCPs who manage patients on insulin. And that's really what we've learned over 25 years. A lot of that learning and know-how and a very similar call point with a similar technology is now being applied to the type 2. So there is beautiful reciprocity of -- and that's why when Ana was talking about in quarter 2, we're seeing NCSs type 1 continuing to grow and evolve as we're expanding into type 2. So we don't look at it as an either/or. Again, our strategic focus is to lead in type 1, which we're continuing to do is to drive -- take advantage of the first-mover advantage in type 2 in the United States and thoughtful geographic expansion and then to continue to innovate. So those strategies remain intact. And unlike other categories, this is a similar call point, a similar technology, similar scientific backing, which actually makes it very capital efficient.

Larry Biegelsen

Analysts
#59

And Ashley, you have a lot of consumer experience. Can you give any examples of how or how you have or plan to apply that to Insulet?

Ashley McEvoy

Executives
#60

It's a good question around how do we evolve the culture, Larry. I was asked that earlier today. I mean this is such a can-do, a culture full of ingenuity, entrepreneurship. Again, historically an [ amazing ] tech company, supply chain, pharmacy. But now we've disrupted the market leader, and now we need to become the market leader and act like a market leader and scale and really develop the market. And so it's a beautiful combination of elevating top talent like an Eric Benjamin, who's been at the company for over 10 years and has really leadership helped a lot of the innovation. He's now the COO of the company. And then we brought in a talent like Manoj Raghunandanan, who's really spent 20 years building out markets in consumer health and vision, very analogous categories to what Insulet is competing where you unlock the value of the brand and you create more brand awareness with consumers and encourage them to have the right discussion with the clinician, and you do a lot of market development with the clinician and you're in a highly regulated environment and then you have to scale with superior cost of goods. And so I think you're going to see more of taking advantage of some of the remarkable talent that we have here, but building out some of those market development, commercial execution, mastery and brand management.

Larry Biegelsen

Analysts
#61

And before I hand it over to you for closing remarks, I'll also congratulate you on hiring Clare Trachtman into the IR role.

Ashley McEvoy

Executives
#62

Thank you. We're excited.

Larry Biegelsen

Analysts
#63

Hopefully, Clare is listening.

Ashley McEvoy

Executives
#64

Yes. Clare is listening. She started on Friday. We gave her a moment, reprieve for today so she can tend to things. But we are -- listen, I'm just -- I'm very grateful for -- we have a very strong, passionate crew at Insulet that I'm looking forward for you to meet more of, and we're going to be adding. I mean we've doubled the size of the company in 3 years. We're about 5,000 colleagues strong. I would tell you about half of our company has been at the company less than 3 years. So we are a hyper-growth company with a lot of durability and a large under-penetrated TAM. There aren't a lot of medtech companies nor health care companies that are growing in their mid-20s in revenue at a 70% GP with operating margin expansion, cash flow positive and a healthy balance sheet. And we intend, as I told, our founder on Thursday a week ago during our global town hall, John Brooks, that we will be very good stewards of his baby, and we see a future to a very remarkable next 25 years.

Larry Biegelsen

Analysts
#65

Great. Thanks so much for being here.

Ana Chadwick

Executives
#66

Thank you, Larry. Thank you.

Ashley McEvoy

Executives
#67

Thank you.

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