J.B. Hunt Transport Services, Inc. (JBHT) Earnings Call Transcript & Summary
June 3, 2021
Earnings Call Speaker Segments
Todd Fowler
analystOkay, great, and good morning. We're going to go ahead and get started with the 10:00 fireside chat. I'm thrilled to be joined by John Kuhlow, who's the CFO of J.B. Hunt; as well as Eric McGee, the Executive Vice President of Highway Services; and Brad Delco, who used to be my friendly competitor, and now I have to think of as just my friend, who's the Vice President of Finance and Investor Relations. We've got a lot of ground to cover in a 30-minute session, especially given the breadth and depth of the markets that J.B. Hunt sees. There is a link if you have questions that you want to pin to me, it should be below the presentation window. You can go ahead and send those to me, and we can try and work those in. With that first, guys, thanks so much for joining us this morning. And if it's okay, we'll maybe just jump right into a few questions.
John Roberts
executiveGreat, thanks. Thanks Todd.
Todd Fowler
analystSo maybe to start, John, maybe this one's for you. I think that your team has done a very good job of communicating that the capital is allocated based on the returns of each of the business segments. And with the updated margin targets that you provided during the first quarter, does that change how we should think about growth within each of the respective segments? The dedicated margins went up. Intermodal came down a little bit, but those are margins and it's not really reflective of the return. So how should we think about the growth profile and capital allocation for each of the businesses going forward?
John Roberts
executiveWell, Todd, I think you're exactly right. We did update some of the segment margin targets. But that doesn't necessarily change our return profile and how we look at allocating capital. Capital allocation is a little weird for our company in the sense that there's not a -- where there's this pot that we have to divvy up and where we decide to allocate capital. Ours is more of where we see the growth and where the opportunities are, and that's where we focus our capital attention towards. That really hasn't changed. It is -- we see growth in all of our segments. And that's where we determine where to invest the capital and when. The capital that we have is longer dated. When you think about Intermodal and in the containers, those are a 20-year asset. And so there's going to be ups and downs, peaks and valleys on that return in margin profile throughout the cycles. But over the long term, we still feel good about our return metrics for each of the segments.
Todd Fowler
analystYes. That makes sense, John. And then is there a thought around the fact that certain segments may support and kind of step in and kind of having the value of all the segments together as you think about growth with the business? Or is it purely just kind of on a stand-alone and where the growth is as you think about growing the business going forward?
John Roberts
executiveNo. I mean, we are a consolidated entity, and we do have segments based on our service offerings, and those will ebb and flow, as I mentioned, on the different cycles. But we use the segments to benefit the entire organization, and as we demonstrated with dedicated through the pandemic. When we had equipment that wasn't being used because some customers had shut down, we were able to redeploy that elsewhere, and we use our brokerage segment to help us and the others on backfill, things like that. So we really are a consolidated entity, working towards satisfying our customers' needs. And we have segments that we'll use to serve those as we see fit.
Todd Fowler
analystYes. That makes sense. And maybe just kind of the last high-level one on the mix of business. I don't think that your team has specifically spoken to targeted contribution, either EBIT or revenue, across the segments. But do you think about an optimal mix of how much you'd like Intermodal to contribute relative to Dedicated? Or how do you think about or how should we think about maybe the contribution from each of the segments into the future, particularly as you see some growth in some of the faster-growing currently smaller segments right now?
John Roberts
executiveYes. Really, again, Todd, it's more where do we see the growth, where are customer needs, and that's where we develop or devote our attention and our capital resources to serve that. And so it's not that we have -- are looking at certain segments to either subsidize or take care of the others. It's just where is the growth, and that's where we plan our CapEx.
Todd Fowler
analystSounds good. So let's talk a little bit maybe about where some of the growth is, and maybe that's across all the segments right now. But maybe I'll start with Dedicated and the fact that we've seen very, very good fleet growth within Dedicated over the last several years. Obviously, a little bit of a pause last year with the pandemic. And it sounds like going forward, the target is kind of around the mid-single-digit range for Dedicated. Eric, I'm not sure if this is one that you want to take or, Brad, you can kind of feel it how you want to, but is mid-single digits, is that really where the market's growing at right now on the Dedicated side? Or is that more of a level of what you've determined is kind of comfortable for Hunt to grow and to add fleets and not incur kind of substantial start-up costs from kind of outsized growth in the dedicated market?
Brad Delco
executiveTodd, I'll take that, and appreciate the question. So dedicated fleet, let's say, is plus or minus around 10,000 trucks right now. And I think most people are aware, the focus for dedicated for us is really on private fleet conversion. We think it's a pretty substantial addressable market, close to $60 billion. And we've communicated a goal to sell roughly 800 to 1,000 trucks a year, and that would be on a gross basis. There would naturally be some attrition. So it's a number less than that. I think probably backs into maybe more of a mid- to high single-digit fleet growth per year. I don't know that the limitation in terms of 800 to 1,000 is really based on demand. I think it's just being responsible with the level and need for management to be at each of one of those individual accounts and wanting to make sure that growth is managed where it could be handled and service standards and quality can be really high. So that's how I'd answer that. I'd invite John or Eric to add anything more to that. But clearly, we're in an environment today where demand is far greater than that 800 to 1,000 normal range. But we think over the long term, that's a good target for us.
Todd Fowler
analystYes. Okay. That makes sense. And maybe to the comment on the environment being strong right now. Within Dedicated, are there any issues right now with either getting equipment or driver availability that's going to impact kind of the growth expectations for this year? Let me pause and ask that one and I've got kind of a follow-up along the same sort of lines on just some of the cost inflation and the resetting of the Dedicated contracts.
Brad Delco
executiveSo that's an easy answer for me, Todd. The answer is yes and yes. So I think equipment as well as driver availability is a challenge for our industry. It's even a challenge for J.B. Hunt. And so I think what that does is really cements or supports the value proposition of outsourcing a private fleet to a J.B. Hunt to manage because this is what we do each and every day. And so I think that's -- while it could be a hindrance, it's also something that I think is also driving the demand up for our services.
Todd Fowler
analystAnd Brad, just to be clear, I mean, when you say it's -- we understand it's an issue for the industry. But I mean, specifically within Dedicated right now, are there any issues that you're seeing specific to Dedicated as far as growing here in the near term or getting equipment in the near term on the Dedicated side?
Brad Delco
executiveI would say it's having a modest impact. I mean, we're probably seeing a little bit in terms of start-ups. If it was a 3-month start-up, it might be moving to a 6-month startup. But I don't know that it's really changing our view or expectations for how the fleet will perform over the course of the year.
Eric McGee
executiveI'd add too, Todd, there, that the efforts, obviously, to secure drivers now is a monumental effort. We have a machine here at J.B. Hunt that is phenomenal at hiring drivers, but it's more costly than ever to do so. And it's harder and it's a challenge across the industry, and it's a challenge at J.B. Hunt. And when we hire, we hire a region and job specific. So it's really understanding where that job is and what's the pay relative to that area and what's the pay relative to the work that we're asking the drivers to do. And that's a cost challenge right there that we have to make sure that we have priced into the deal. So we fully expect that we'll have the drivers to satisfy the demand, but it is a lot more difficult to secure and it's more expensive to find those drivers in this environment.
Todd Fowler
analystEric, you're going to throw me a little bit off on kind of the cadence I wanted to go through, but because we're talking about drivers, it's really top of mind for kind of the industry right now. So maybe just to spend a couple more moments on just the driver market in general, what has your experience been? And maybe this is more kind of an over-the-road question versus Dedicated, but we've heard that there's maybe some diminishing returns right now on driver pay. And so historically, if we took up driver pay, we'd see more people come into the market. We've heard issues with driver schools. So maybe if you could just elaborate and spend a little bit more time on driver availability, some of the things that you're seeing kind of across the different segments as far as recruiting and bringing drivers in. And then maybe just some expectations for how this plays out. If this is something that we'll see from a normal cycle standpoint, whereas driver pay starts to drift up, we'll see drivers come back? Or maybe if this is something that's structurally different right now?
Eric McGee
executiveWell, I think you touched on a few things inside that, Todd. One of those is the driver schools that you mentioned, although those are ramping back up and will supply drivers back to the industry, the gap that was left when the driver schools didn't supply what was normal or what was historic is not going to be able to be made up. So that part is going to continue to leave us a little behind. In terms of supply, there's still challenges across the board, whether it's drivers or warehouse or office employees that is driven, in large part, by what's going on with government, unemployment and benefits. And some of those, I think we may see some reprieve on. I think there's 13 states in June that's pulling back on some of those benefits. So that may push some applicants back into the market. But most of that won't change until September. So there's still going to be the challenges that we expect to see for the next several months. And again, that's affecting drivers, but we're seeing it inside the office with office employees as well. So it's -- you have to make significant increases in terms of driver pay and some of the sign-on bonus incentives to pull some of that capacity back into the market or enticing that passing back into the market. So I've been with the company 23 years, this is the most challenged driver environment I've ever seen in my career. And obviously, that again goes into this the most challenged environment I've seen in the office employee side as well.
Todd Fowler
analystYes. No. That's interesting. It's obviously a really unique time just in general. Eric, how do we think about, I mean, your comment around the sign-on bonuses, the wage increases? How do we think about the offset of that or the margin impact of that? I mean, is the rate environment right now strong enough to offset the cost inflation that you're seeing? And then, just to kind of close the loop on Dedicated, one thing that I did want to ask is, is there any issue with the lag where if driver pay is going up, that you need to see that for a period of time to kind of go back to your customer and support that in the rate increases? So kind of 2 parts just on really the driver pay side of it.
Eric McGee
executiveI'll hit -- and Brad may want to add more color here, but our dedicated contracts, well, many of those are tied to indices that as the market changes, there's a little lagging effect to that. But as the market changes around some of the -- some of those indices, those will predicate increases with our customers automatically. So it makes the conversation a lot easier and a lot quicker to have those implement now, again, with the lag in mind. In terms of the broader market, when you think about the -- just the small care community, where 90-plus percent of the drivers in the market are inside a small carrier, those carriers typically don't live in the published world. So the needs that they've seen in terms of price to brokers or to shippers have already -- a lot of that's already been baked in the cake. A lot of that's already been given. And you've seen that with margin squeeze on the brokerage side. You've seen it with the spot market rates being at record highs. So you're seeing that translate already to some degree. Now the bid season that started in October of last year, those rates start implementing in February of this year, February, March, April, May and June. And so we're in the cycle right now where we've seen probably about half of that business implement with new rates, and there's still more of that to have. So some of that pricing, where you've seen the cost side impact already, whether that's giving incentives to drivers, raising driver pay, equipment costs, a lot of cost has already been outlay-ed, some of that recouping is inside the customer pricing that is implementing as we speak.
Todd Fowler
analystGot it. That makes sense. And I don't know if there's anything maybe to be said, anything more on Dedicated pricing or the CPI piece kind of covers it. And so you're able to go back to the customers in kind of a pretty real-time basis and recoup those higher costs?
Eric McGee
executiveThat's right.
Todd Fowler
analystGreat. Maybe just to shift gears and Brad's conditions, I'll kind of move Intermodal to the end, but I want to make sure, given the time that we've got, to get some questions in on Intermodal. But maybe one place to start with the updated margin targets, and I know that you've been asked a lot about this. But when we take a look at profit per load, I mean, it's one thing that it has moved down a little bit over the past couple of years. How do we think about the impact of on profit per load from mix versus cost inflation and maybe the stability of kind of profit per load and what would drive that back up going forward on the Intermodal side?
Brad Delco
executiveYes, Todd. I mean, I'll kind of that quickly. I mean the reality is we've seen rates move up considerably. We had a big rate cycle in 2018. We're in the midst of that right now. And so I think when you really drill down into sort of the unit economics, which I appreciate you taking the time to do, you can see contribution per load get back to or even move above prior levels. And that supports this idea or notion where you could have a lower margin target, but with contribution per load being similar or better than prior periods, maintain similar returns on your investments you've made. And the key focus there is thinking about containers and those being 20-year assets. And if equipment is going to be on the rails for a longer period of time, or if the equipment is going to be in customer locations for a longer period of time, that has to be factored into pricing discussions, but also how you think about the proportion of chassis and trucks to your container levels also can play into that in terms of the asset intensity of the overall business. And so all those things were contemplated and thought through in extreme levels of detail when we went through the process of updating our margin targets.
Todd Fowler
analystSo Brad, that's super helpful, and it's a good short answer because it sounds like that the message there is that structurally, there's not -- I mean there's no reason why the profit per load can't get back to where it's been historically. But when we look at the operating margin side of it, there's different things that kind of impact what we look as reported margin for the overall segment.
Brad Delco
executiveYes. As John Roberts alluded to, I mean, ROIC is our North Star. I mean margins are output to what our targeted ROIC levels are at the business unit level, but North Star is still ROIC.
Todd Fowler
analystGot it. Any comments that you want to share just on rail service or things operationally here into the second quarter? We've heard that rail service has picked up a little bit, but we know it's still not where it's been historically. We've also heard some issues in kind of getting equipment into the West Coast and containers. Any kind of comments on how that's impacting Intermodal? I think that the message for the second quarter was things weren't going to be worse and maybe a little bit of gradual improvement, but any update you'd like to share on just the Intermodal trajectory here as we're 2 months into the second quarter?
Brad Delco
executiveYes. I mean, I'd say that the challenges are still very present. The challenges exist in rail fluidity and the challenges persist at customer location. We continue to believe labor is kind of the main focal point of where some of these challenges are originating. So I would say box utilization or box turns are certainly not where we would like them, and I think they are being meaningfully constrained. So that's probably the extent of the update I'll be willing to give.
Todd Fowler
analystOkay. So we can read into what meaningfully constrained means, I guess. Maybe just one last one that I've got on Intermodal. When I think about the intermodal market over several cycles, there were periods where, if one of the large intermodal players wanted to balance a lane or kind of make sure they had some volume growth, price was one main way to do that. Structurally, as we think about kind of pricing discipline, kind of, broadly within the industry, how does your team see Intermodal going forward from both a price? Within the market standpoint, is it there the potential that this is a more rational market from a pricing standpoint going forward? And then the second part of that is how do you think about the longer-term growth potential within Intermodal from a volume perspective?
Brad Delco
executiveI wish Darren was here to answer that one, but I…
Todd Fowler
analystNobody's jumping up and down to take that one.
Brad Delco
executiveI'm going to -- I'll give it my best shot and hopefully, Eric or John will provide some cover and support. I think we, obviously, are investing a meaningful amount of capital in Intermodal, which -- that should tell you that we still think that there's a long runway for growth. We've identified I think the number is 7 million to 11 million loads that could still be converted off the road onto the trains. In terms of the pricing, listen, we understand the cycles in Truckload, and we understand that Intermodal pricing and Truckload pricing tend to be highly correlated. Could there be things that change that, ESG being one of them, right? If customers really want to think about what the cost of their carbon footprint is, that, I think, could, over time, enhance the value of Intermodal and maybe break down some of that historical correlations between the 2. Are we there today? No, but we could be in the future. I would say in terms of the long-term growth opportunity, we continue to think Intermodal grows at GDP plus, and we feel like, based upon our scale, size and advantages we feel like we have in the market, we should be able to grow at least in line with the market at superior rates of return or grow faster than the market at similar rates of return. And that's consistently been our message, and that's still our message.
Todd Fowler
analystSounds good. And I've asked that question to several other people in your seat just in the last couple of days, so it was a very consistent answer. So Eric, on the truck side, you made the comment that driver availability, you haven't seen this in the 20-plus years that you've been at Hunt. Maybe if you could talk a little bit about the demand side and kind of your view on the sustainability of some of these trends. We know that we've got lean inventories. So aside from drivers, if you have any comments on kind of the underlying demand environment, any areas of strength or weakness? And your view on how long some of these trends might be in place going forward?
Eric McGee
executiveYou bet. Well, to answer the last part first, definitely through the end of this year, maybe through the end of the second quarter next year, we expect demand to remain strong. What we're seeing right now is that pick up the last 2 to 3 weeks. And you're seeing more people get out and do more things. You have pent-up demand for entertainment. You have pent-up demand for sporting activities. And so people are looking to get out and do things. So the shippers that provide those products, we're seeing those requests increase. At the same time, I'll tell you, you have the driver challenge, which I'm -- I've always been confident that we will lead the industry and being able to satisfy getting drivers in the trucks, as challenged as it might be. A dynamic that is probably more impactful or as impactful is the container and trailers that are held at our customers waiting to be unloaded. The amount of equipment, that is the number of hours that have increased year-over-year, is significant. And it is taking capacity from the market. And if you think about the market being potentially half drop trailers between Intermodal and truck, you have that equipment tied up significantly more hours at the receiving ends or at the shipping ends, it's effectively just taking capacity out of the market. And so at the same time, Todd, you have demand increasing and customers saying, "Hey, I need to get more product moving through the supply chain to be on the shelf for customers." You are pulling capacity effectively out of the market. With that drop trailer equipment, it's making it more and more difficult. And so I was on a supply chain call, a couple of weeks ago, and we have -- with the benefit of having the only transportation provider on the call and there's about 40 of the largest shippers in North America that's on that call and the conversation that dominated was warehouse and manufacturing labor. And so some of the things that shippers are doing in the short term, to try to satisfy that, it's much different than what their long-term plans are. And they all acknowledge lean inventory at current and they all acknowledge they would love to have the desire to even ramp up inventory to make certain that they can get out ahead of it. And some of those are even changing the lines that they manufacture. So they would typically run a certain line, take the line down, switch over to a different product, run that line, that they don't even want that lag time, that downtime. So they're just running the lines extra to try to accumulate a little extra product in that line before they take it down and switch over. So they're changing manufacturing to try to overcome some of that. But it's a significant issue, warehouse labor, manufacturing labor, is tying up more capacity with our customers, and it's making it a lot more difficult to service those customers, because at the same time, those customers are the ones tying up the equipment. They're also the ones coming to us and saying, "Hey, Eric, I need a plan to get extra boxes. I need a plan for extra trucks. I need a plan for extra containers." Well, if we could move our equipment faster, and this is not at J.B. Hunt, this is an industry issue, if the equipment can move faster inside the industry, it would add capacity and be able to satisfy a lot of that.
Todd Fowler
analystYes, that's interesting. And it's good color that it's kind of circular to an extent where as we see this demand pick up, there's other things that kind of come along with it that help constrain the capacity and make things a little bit tighter. So we've got a couple of minutes left and Eric, we probably could have spent the whole call talking about J.B. Hunt 360, and I think it's one of those areas where the investment community kind of has a view of it and thinks about it very specific to the brokerage business. But maybe you can share with us a little bit about how J.B. Hunt 360 is going to benefit kind of all the businesses going forward and really, how we can see that maybe come through in some of the results outside of just the brokerage segment.
Eric McGee
executiveYou bet. Great question. And we do view it as an enterprise product here at J.B. Hunt. It sits in between all the capacity components that we have inside our company. And for our customers, it's that visibility to capacity. So what the industry sometimes might think is access to that small care community, that brokerage capacity on the platform. It also has access to what Brad said earlier, the 10,000 trucks that are out there. Kuhlow mentioned about when some of those shippers shut down and dedicated and dedicated capacity is able to flex into the 360 platform and be available for our customers that are out there. Right now, I talked about Intermodal and truck, containers and trailers being held up. Well, that's causing shippers to have to move that equipment in a different manner. So that Intermodal business that may have moved 10 years in a row in a certain lane, in Intermodal is now flipping over to Truckload and it's running inside the platform. So that's becoming capacity to satisfy what the Intermodal customers' demands are. Same token, the Intermodal capacity that we have on the dray fleets can move into the equipment and fill back -- or move into the platform and fill backhaul. So it is all and sits in the center of the business units that J.B. Hunt has and it's all geared to helping create the most efficient transportation network in North America. And we are learning and seeing new values every day in that aspect.
Todd Fowler
analystYes. And maybe just as kind of a corollary with that, where does it seem like the organization is at and kind of the implementation of 360 and seeing some of the benefits from it?
Eric McGee
executiveWell, I'd say, I don't know if we'd put an inning to it, Brad, but...
Brad Delco
executiveEarly.
Eric McGee
executiveWe're early. We have a road map. I feel like we are doing extremely well as compared to the competition inside the industry. But the vision that we have and where we want to be, and you saw the Google alliance that we put out here recently, and that's really geared around trying to satisfy a couple of big issues in the industry, one being visibility to capacity, which is something that transportation has always had a difficulty and making sure you're buying the right truck at the right time. And the other is around price predictability. And so those are a couple of big aspects that we're actively working on, that we have great vision for. So I think we're far down the road in advancing some product that the industry has never seen. But where we want it to be, we still have a lot more that we're excited to be able to bring to the table.
Todd Fowler
analystYes, that makes sense. We've got -- I'm just going to ask maybe just one last question, Eric, and it's kind of sticking with kind of the ICS piece of it. It seems like you've kind of hit profitability a little bit ahead of what you had talked about initially. How do we think about kind of the sustainability of ICS? I know that the market's been all over the map for the last couple of quarters. But just kind of any comments on the investment that was made in ICS outside of 360 and kind of where that business is positioned right now?
Eric McGee
executiveWe have -- we're on the path that we expected to be on. And you commented in the fourth quarter and first quarter there, we did show profit ahead of where we expected. And that's really a mix component where we're just reacting to the industry, and you see spot make up a higher percentage of the business in those periods of time, and that's due to capacity tightening, us working with customers and moving business to a more fluid environment, some of the new start-ups relative to bid awards starting those off in a short-term pricing environment to make sure we secure capacity for our customers. But I think besides that, the long-term outlook remains the same. I'd say, for second quarter, we're -- we had planned to be pretty close to breakeven, and we'll be a little bit on one side or be the other of that. So we're right where we expected to be at this point, Todd, I'd say.
Todd Fowler
analystWell, good. Well, hey, guys, I want to keep everybody on schedule today. It's great to catch up virtually. I look forward to doing this again, hopefully in person sometime soon, and we'll have to a lot more than 30 minutes because it goes by pretty quickly. But John, Eric, Brad, thanks so much for the time, and we'll talk to you soon.
Eric McGee
executiveThank you.
Brad Delco
executiveThank you, Todd. Appreciate you.
Todd Fowler
analystYes. Thanks, guys.
Read the full transcript via the API
You're viewing the first half of this call. Get the complete J.B. Hunt Transport Services, Inc. transcript — plus 251,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.
Get the API View API docs →This call discussed
For developers and AI pipelines
Programmatic access to J.B. Hunt Transport Services, Inc. earnings transcripts and 251,000+ others is available through the
EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments,
full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.