Kellton Tech Solutions Limited (519602) Earnings Call Transcript & Summary

July 13, 2020

BSE Limited IN Information Technology IT Services earnings 71 min

Earnings Call Speaker Segments

Operator

operator
#1

Ladies and gentlemen, good day, and welcome to the Kellton Tech Solutions Limited's Q4 FY '20 Earnings Conference Call. [Operator Instructions] I would like to thank you all for participating in the company's earnings call for the fourth quarter of the financial year 2020. Before we begin, I would like to mention a short cautionary statement. Some of the statements made in today's con call may be forward-looking in nature, and such forward-looking statements are subject to risks and uncertainties, which could cause actual result to differ from those anticipated. Such statements are based on the management's belief as well as assumptions made from the information currently available to the management. Audiences are cautioned not to place any undue reliance on those forward-looking statements in making any investment decision. The purpose for today's earnings call is purely to educate and bring awareness about the company's fundamental business and the financial quarter under review. Now I would like to introduce you to the management participating with us in today's earnings call. We have with us today Mr. Niranjan Chintam, Chairman and Whole-time Director; and Mr. Karanjit Singh, Chief Executive Officer, India. I request Mr. Niranjan Chintam to give his opening remarks. Thank you, and over to you, sir.

Niranjan Chintam

executive
#2

Thank you, Stephen. Thank you, everyone, for joining our Q4 financial year '20 financial highlights call. I know all of you are going to ask question about COVID. I will answer that in a bit before -- once I finish with the numbers. So let me start with the numbers for FY '20. We have achieved a revenue of about INR 775 crores with an EBITDA of INR 116 crores and the net profit of INR 70 crores. I want to caution one thing, the numbers for 2020 versus 2019 are not comparable because we sold a subsidiary constitutes of Global last year that was contributing about $12 million in revenue. That is the reason why you would probably see a dip in revenue and dip in all the numbers because of the sale of subsidiary. If you have removed that $12 million, then we are actually increasing revenue by about INR 40 crores compared to last year. So that is something that I want to highlight because that is first thing that everybody would -- once they look at the numbers, everybody would observe that. Now coming to the quarter. For the quarter, we were about INR 208 crores in revenue, which is a slight increase over last quarter, with an EBITDA of INR 25 crores and the net profit of about INR 14 crores. Now last year was an interesting year where we actually won quite a few awards, including Software AG's related one, Integration Partner Awards. We partnered with Dell Boomi. So there are quite a few of awards that we achieved last year. And we also won a Food Corporation of India award of about 39 crores last year. Now this quarter, we have added 12 new customers in this quarter, which is not a small achievement. And these belong to various different kind of industries and it's not concentrated in one industry. Now coming to COVID. I want to first talk about our employees, then I'll talk about customers and related ones that are behind that. So the employees right now, all of our employees are working from home, 100% working from home. All of our offices are closed except for skills and staff going there to maintain the systems for connectivity. But otherwise, all of our employees are working from home. We also realized very early of the COVID impact and what is going to be for the global. So we're able to bring back our employees that were dispersed all over the world who had to be shipped out of India. Except for 3 employees, we got everybody back in time before the shutdown took place in India. It was a very short notice, but we're fortunate enough that we realized that this is going to be a global pandemic and we're able to bring them back home. So that is a quick highlight of COVID. The impact of COVID is going to be there for this quarter and potentially -- I'm sorry, for last quarter and potentially of this quarter, too. Just like everybody else in this industry, we are also facing an impact primarily -- probably the first 2 months of last quarter, where people were trying to figure out what was going on within the industry or they're trying to figure out what exactly they need to do. We faced a lot of challenges those 2 quarter. But people have started to -- I guess I noticed that this is the new normal and started working. The pipeline also, while it was built up before March and then there was took a pause for about 2.5 months now, the pipeline has opened up, and now we are able to close new wins last quarter. Again, we have not compiled all the numbers yet for this -- for the last quarter, but we're probably be compiling that very soon. Now that we have closed out the Q4 of last year, we are working on Q1 of this year. So any questions related to that, I will have to defer. But I can talk in generic terms as we go on with the Q&A part of the thing. So with that, I want to open up for questions. So Stephen?

Operator

operator
#3

[Operator Instructions] The first question is from the line of Agastya Dave from CAO Capital.

Agastya Dave;CAO Capital;Analyst

analyst
#4

Hello?

Niranjan Chintam

executive
#5

Yes. Go ahead, Agastya.

Agastya Dave;CAO Capital;Analyst

analyst
#6

Sir, I have just one question this time. The disruption which has happened, so logically, it should help all the companies who are in the business of digital transformation. Yet as you briefly touched upon the sales part that the pipeline, which was -- I mean you must be working on a sales pipeline. And that must have got severely disrupted, plus traveling is pretty much gone out of the part. There's no way anyone can be expected to travel and close the deals. So for Kellton and for the industry, how will we tackle that? I mean how will you close deals? Just the sales part, the implementation can be done from home, but can you actually do the -- closing the sales deals? So that's my first question. Second is just a request, sir, if you can, again, this is -- I've asked this for a number of times. If we can do the results towards the starting of the quarter rather than towards the end because we are always the last company to come out with the results -- that's -- it is not that great. We then lack the visibility. Earlier, we were amongst the first always to report. And again, we are lagging behind. So that's a request. I know the times are tough. But if you could take that into consideration going forward and then the question about sales. That's it.

Niranjan Chintam

executive
#7

Sure. Let me first answer the question about the results. Unfortunately, this time, yes, we were late. We, I guess, underestimated the -- I guess the adaptability of some of our auditors that were auditing the numbers. Given that, we have multi-country audits, and this is a financial year closing part of it. Every numbers had to be audited, so it took quite a bit. There was a held up and I know, we announced one date, and then we had to push it. Because one particular geo was unable to finish the audit, and hence, that consolidation also took time so we had to request for additional time and we were able to compile it. That's given the nature of this pandemic what it is. But I understand and we will try to do that. This quarter also, there might be slight -- we may be the laggards. But going forward from next quarter, if everything is back to normal and our auditors are able to adapt to these new conditions, we would be happy to announce it sooner than later. Okay? Now coming to close...

Agastya Dave;CAO Capital;Analyst

analyst
#8

Q1 is understandable, sir. If there are any delays, Q1 will be understandable because the situation is pretty bad in Hyderabad and Delhi, both the places, so I can understand -- and globally. So that's understandable. But probably Q2 onwards, if we can be slightly -- I mean definitely, not on the last day because we are consistently on the last day. That's not that great. We get lost in there on an average 600, 700 results on the last day. And we are in one of those 600 companies, so our results are never visible. Yes, that's it, sir. We can proceed to the question.

Niranjan Chintam

executive
#9

Okay. So now coming to the sales part, I'll let Karanjit answer this because he faces this day in and day out more so than I do. So Karanjit, can you take that question on how are we closing sales remotely?

Karanjit Singh

executive
#10

Yes. So yes, so yes, you're right. So I think the way it happened and the way it has stand out, and I think this is pretty much the experience with most is that obviously, it was too sudden. And of course, everybody got busy with the whole logistics exercise of moving people to work from home and all that. And then there was a period of uncertainty luckily for us. As I said, there's a popular joke that says that "Who accelerated digital transformation and it is COVID," and I think that broadly, kind of, is true. After about 45 days to 60 days, when people figure out that this is the new normal and we'll have to learn with it, we have seen a change where customers previously even anywhere in the U.S. or even U.K., pretty much things were shutdown. But I would say from the last about 3, 4 weeks now, conversations have started. And in fact, in some cases, especially like U.K. where we tend to -- like Europe, where we tend to -- people prefer -- they are slow and prefer more in-person meetings, they have actually been very responsive on LinkedIn and all that now. Because remember, it is not about me trying to sell now. It is also now they're trying to look for a vendor, and they also have to do it only virtually, right? So those kind of things have happened. Now I try to just tell you factually and give you a little bit of color what happened with the pipeline was about 30%, 40% of the pipeline just went into a deep freeze, right? Given the industry, whatever, whatever, right? But there was a 50%, 60% of the pipeline. And again, it was -- there are variations by region. India remained quite active also that time. People were having conversations. We had webinars, which were not directed at sales, but just about COVID and all that, right? And people attended because otherwise, people who wouldn't catch or wouldn't come webinar, sitting at room, are actually attending because they have time or whatever. So those kind of conversations have started happening. Our pipeline, about 40% -- 30%, 40% went into kind of a freeze. The other 50%, 60%, we were able to have conversation. Even it's not about closure, but at least about -- the conversations are continuing. And some, in fact, got accelerated, and I will give you some examples of some of the customers that you talk about. But of course, new pipeline generation was also took a hit for that 60 days. That has also opened up over the last 3 to 4 weeks or so, right? So that is kind of how it is happening. So it is not only -- yes, it is a challenge. And we think in person is always build their trust and helps you to build that comfort. But then again, remember, the customer is also [Technical Difficulty], and they also have to accelerate some of these things. So they are coming -- ready to come on to the virtual channels to engage. And wherever possible, like in India, we are not traveling because both Bombay and Delhi where we operate pretty much have got impacted, right? So it's not safe. But in the U.S. and nearby, our people have started going and actually meeting people and people have started granting those meetings as well. They have green shoots. I'm not saying everywhere that's happening. So that's kind of a general lay of the land, and we all have to learn to sort of do it in a new way now.

Agastya Dave;CAO Capital;Analyst

analyst
#11

Sir, would it be reasonable to conclude that we should be back to completely normal status in the next 6 months in terms of the sales pipeline?

Niranjan Chintam

executive
#12

So let me answer that, and then Karanjit can add if I just left any gaps there, Agastya. So right now, right, it's very uncertain. There are -- as you can see in India itself, right? There are lockdowns now going on in some of the places because of the flare up. And we're seeing similar kind of stuff in the U.S., too, right? Unlike India, there are no lockdowns happening, but people are tending to be a little bit more conservative. I think I don't want to comment about what industry analysts are talking about the Gartner's of the world. They are saying that the spend, there is a freeze on spend also. People are waiting and watching till December to see what is going to happen. So come the new elections in the U.S. would the purse -- company start opening up purses, it's a little bit of right now a speculation. I don't want to be in that game. But if, let's say, if everything goes the way we expect it to go, yes, we should be back. But the whole year, some people are saying, this is the last year, right? That's a comment that people keep saying that. Are we going to be in the same boat? Probably not because like Karanjit said earlier, digital transformation, who's leading whom? Are we pushing it or are they pulling? So we are getting pulled. Earlier there used to be push, now we are getting pull, too. So there is going to be a loss in revenue for sure this year. How much of it? I don't want to predict today. But I think some of it, like Karanjit was saying, we should be able to recover whatever we lost out in the first quarter if everything goes the way that we -- as of today, right? It goes the same, we should be able to recover some of that lost revenues. I know it's a little bit vague answer, but that's all I can do for now.

Agastya Dave;CAO Capital;Analyst

analyst
#13

I understand. I just wanted to -- I mean because we are the last IT company to actually report, I was just wondering if you have a slightly different answer because so much additional time has passed. So maybe there is some like a much clearer recovery, which maybe you are seeing. So -- but it's -- I perfectly understand the vague answer, sir. It's understandable. I have a couple of more questions, sir. I'll go back in the queue.

Operator

operator
#14

The next question is from the line of Shubham Gupta, an individual investor. Mr. Gupta, we are unable to hear you. Can you speak closer to the handset, please?

Shubham Gupta;Shareholder

attendee
#15

Hello, hello. Yes.

Niranjan Chintam

executive
#16

Yes. Go ahead, Shubham.

Shubham Gupta;Shareholder

attendee
#17

Are you able to hear?

Niranjan Chintam

executive
#18

Yes, we can.

Shubham Gupta;Shareholder

attendee
#19

So sir, I would like to answer -- I would like to ask question, partly it was answer, like in the previous question, the part is left, which I wanted to know, are there any new industry verticals or are the new technologies which we are getting deals of, like any demand for them? Are we anticipating any increase in the new demands for the new technology and new verticals?

Niranjan Chintam

executive
#20

Sure. So let me answer that, Shubham. Okay, let me answer that and then you can ask the follow-on questions, if you have any. So yes, specifically, pharma and health care, there was a huge demand that we have started receiving. That's the reason why, to earlier question that Agastya was asking where I was saying, we will be able to recover some of the lost revenue. We see lot of demand coming from pharma and health care. And we were able to close some of the deals last quarter despite whatever has happened with the lockdown, so we see that. Now -- but with that said, right? There is a big impact in travel and hospitality. We do have some customers in that area. So we lost out there, right? So that is something that is always going to be there. There's a counterweight. Would we be able to recover all of the revenue that we lost out in travel and hospitality, in pharma? Again, that is -- the jury is still out. We can't say anything. But as of today, we -- I can assure you that some of the lost revenue can be recovered if things go the way they are today. Now coming to the new technologies, right? There are certain specific software, right? All of these SaaS-related software security is another one, right? You would see that security implementation. Even for our own needs, we are going and finding security products because 100% work from home is happening. How do you secure the BYOD, right? Bring your own device kind of a thing. So those are areas that we are seeing, some of the technology improvements that are happening. Technology companies are doing very well in this space because of the work from home. So there are certain technologies that are doing very well. Sorry. Shubham, any other question you have there?

Shubham Gupta;Shareholder

attendee
#21

Yes. Thanks for the answer. It was like -- I needed a brief of it. And there is one more question. It's regarding the costing that company is facing. So is the company looking for cutting costs, like cost optimization looking at the current scenario more from a perspective of talent management in the current situation? And how is the talent management team geared up to meet the challenges of hiring new talent for the new wins as you described in the previous one?

Niranjan Chintam

executive
#22

Let me answer that a little bit, and I'll ask Karanjit to add to that. So to answer to your question, absolutely, yes, there are going to be some cost-benefit analysis we are doing. We are trying to reduce our footprint when it comes to the office space all over the world. We have -- me being me and my brother, Krishna, have taken a complete takeout basically. We have not taken any pay for the last quarter. The Board has taken a 50% cut in salary. The senior leadership has gone -- volunteered to go up to 25% pay cut -- up to 25%. Given everybody's individual thing, they volunteer themselves. Whereas the regular employees, we have not implemented any pay cuts. So everybody is drawing the 100%, and we recognize -- including all the way down to the lower staff, even though we are not using the lower staff people and we're still paying them 100%. Given this nature of the situation, right? It's not their fault, so we'll have to take care of them, too. Now coming to talent acquisition, I'll let Karanjit answer because we are hiring people today, and we are successfully able to hire people, too. So I'll let currently Karanjit answer. Karanjit, can you answer that?

Karanjit Singh

executive
#23

Yes. So yes, so I mean we have actually had some closures. And -- so as I said, it was a little bit of an uncertain situation initially for the first 2 months or maybe about at least 4 to 6 weeks. Then really, there were some impact. We weren't sure that projects -- some projects start-ups got deferred or whatever those kind of things. So we have some corrections that were done. But after that, basically, it's been pretty much business as usual. And we have been actually hiring and onboarding people. In fact, we have been hiring and onboarding people all through this time. And in fact, right now, we're hiring a lot of people because we closed out certain large projects at this point. And of course, hiring has been a lot easier right now except for the challenges of virtual hiring, right? That aspect. But otherwise, from a talent availability and all that, obviously, we have been able to onboard people much at shorter durations. Challenge is available previously. Before the lockdown, hiring people, a number of people who wouldn't join was very high. All that is now actually got a little sorted. And in fact, we continue to hire at this point.

Operator

operator
#24

The next question is from the line of Vibhor Sharma, an individual investor.

Vibhor Sharma;Shareholder

attendee
#25

So congratulations on achieving fantastic numbers for Q4. So I have couple of questions for you guys. First one on bundling. First one is like seeing on the company's revenue, it has -- it is concentrated on the U.S. side specifically. So how about the growth in other deals, like India, APAC and Europe? Also, like U.S. growth have been impacted by the recent event of unemployment and COVID-19 pandemic. So what are your views on that? And how about the growth of revenue and other deals?

Niranjan Chintam

executive
#26

Okay. Thank you. So APAC and Europe are area of focus for us. It has -- Europe has always been a focus for us. APAC, I think we have some decent wins in this quarter from APAC, which will -- probably reveal a lot more detail once we get the Q1 results out. Coming to the U.S., U.S. has taken a big hit when it comes to last quarter. There were a number of customers that have either frozen their existing contracts or have demanded for some discounts. And we, just like everybody else, we have to do the same. So what would be the future for U.S. when it comes to unemployment related ones? See what has happened is unemployment is mostly in the blue-collar space than really the white-collar space. Yes, there was an impact of IT employees, too, but not to the extent that rest of the other industries have taken a hit. Retail, travel, hospitality, those kinds of spaces have taken a lot of hit. So there is now -- yes, talent pool is much more open or available like Karanjit was saying. So we anticipate that if we get additional new wins in the U.S., we do have a new wins in the U.S., too, for the last quarter just so that -- mind you, we are not saying we have not won anything. So there is -- I guess right now, we are ramping up the staffing there for that particular win. It's a huge win. We'll make that announcement shortly. So there are a lot of opportunities in this space when it comes to acquiring talent, acquiring new customers, and our people are focused on those particular things. Just like we talked earlier, it's now become a pull versus a push. So we would be able to close out quite a few additional customers this year. I'm talking about calendar year as well as to probably the first quarter of next calendar year, too, which is our financial year. So I believe that, yes, the pipeline is building up, and I think we'll be in a better shape than where we were probably about 4 to 6 weeks back.

Vibhor Sharma;Shareholder

attendee
#27

Okay. So my next question is, it was something related to your commentary. You said in your commentary that your 100% workforce is operating from home. So having said that, are we facing any sort of challenges in terms of productivity, operations or you can say supply side or delivery side? So any certain set of challenges? And what are our plans in the coming future in terms of having a remote workforce? How the company prepared for that?

Niranjan Chintam

executive
#28

Okay. So Karanjit, can you take that, Karanjit? It's right in your territory.

Karanjit Singh

executive
#29

Yes. Sure. Yes. So see, if I were to comment, right? You are right. As a company, we have never done work from home at this extensive level. And while in the U.S., of course, work from home, or even in Europe, people do work. It's a lot more flexible. It's part of the culture. But in India, pretty much, it has always been worked from a physical location. And obviously, there is a whole cultural nuances and managers looking over the kids and all that, right? It's a little different. Luckily, we started somewhere around 2 weeks before the lockdown, right? We kind of anticipated that given that it is spreading, we should start doing some POCs. So we put together a task force and that task force actually did a good job of actually, we were already testing out. So we actually took the top whatever 10 projects where we knew that the managers manage these things well and whatever the productive teams. We moved them as the first 50, the next day, another 50. And we did it in phases. It turned out well to the point that by the time lockdown was announced, for that one Sunday, on that Friday, we were literally 95% of the people working from home, including we have to run people with their desktops and all that. We have very few people on desktop, but we have given out all that as well. So for us, luckily, we did not take a hit because luckily, for us, we were doing all these preparations for the last -- about 2 weeks prior to the actual lockdown that happened in anticipation. Having said that, within -- and yes, you're right, our biggest concern, not only personally as it from a management perspective or me, but also the biggest concern from the account team, the customer-facing teams was that, "Hey, our customers are used to sort of a certain level of productivity. And if things don't go well, what will happen? How will I get impacted as an account manager, my customer will get impacted." So we actually came up with that proper -- it was not only about just giving a hardware and saying go back and work from home. There were elaborate processes that were put in place where people have told, there has to be virtual desktops. The VPNs were triggered. Everybody should do a good morning, 10:00 standup and this and that. So that's -- those all protocols were laid out. The time trapping and the time sheets had to be very -- were done in a lot more detail. There were open documents that were accessible to customers where we were logging what is happening during the week so that -- to allay the concern that the customer doesn't come back after 2 months saying, I'm not sure what happened in the week, minus 8 or something, right? So all those protocols were put in place and credit to our team that all that went very well to the extent that we had almost like, I would say, about 60 go-lives during this -- the first 2, 2.5 months of lockdown, right? Still we're unlocked. We did 55 releases, some of the major ones. And customers have acknowledged it. And even our manager has come back and said that people are working much longer hours because obviously, there was no choice. If people go out of the house and the police will beat you up in India, right? So that helped the cause a little bit. We -- in terms of challenges that we face, some of the challenges that we faced were around hardware, right? So where if people -- power supply went off or somebody's laptops suddenly turned off. Initially, it was really challenge around the first lockdown, right? The first 2 months were a challenge because you couldn't really -- you couldn't really ship out. Amazon was not supplying anything. We couldn't send out anything. By far, people who are within NCR, except Noida, which was very badly locked down, and there also we were able to make something. NCR, we were able to supply. But otherwise, it was a challenge for people who are in some odd area or crazy place or Noida. So people had to really make do, so we have to come up with innovations like, we told them please use your home -- neighbor's computer or home computer, and we gave them virtual servers on Amazon and all that. We have to do that. So those are the challenges that we faced. Of course, there was an odd case -- 2 or 3 odd cases where people had gone over that weekend to their house thinking -- leaving their laptop in the office, thinking they'll be back on Monday, and then there were stuck in Kanpur or wherever, wherever. And poor guys, couldn't work. But then same thing, we have to innovate. Those exceptions were there. We couldn't ship the computer, so they had to work from personal machines virtually logging into our virtual server and all that. So those were the challenges that were really there for the first 2 months. In terms of productivity and all, I was hoping -- I was prepared -- not hoping, I was prepared for the worst, but things have really panned out well. And in fact people have been complaining more about overwork than the other way around. In fact, so much so that for engagement, we are doing virtual engagement attributing and people are just not coming. That's when we came to know that what's going on because people are like we're so busy, we can't even come for this virtual engagement activities. But I think that now people have started adjusting to the new normal. So there are 2 categories of people. There are people who are with their families or who have gone back to their families, they're happy. They want to continue to work from home because they're in Kanpur or lives with their family in Delhi or wherever, right? And there are those bachelor groups where they stay in these PGs and all, and there were a lot of issues around PGs and all during that time, right? With the owners and all. Those guys, of course, were troubled. But now I think after the unlock, they have also moved on and everybody's gone to comfortable surroundings. And most people -- while we hear the sentiment, sir, we should come back to office. But that is more like I should come at my option, but the work from home should continue. That is general sentiment that is going on with people.

Operator

operator
#30

The next question is from the line of Keshav Garg from Counter Cyclical Investment.

Keshav Garg;Counter Cyclical Investment;Analyst

analyst
#31

Sir, our market capitalization is around INR 150 crores, and we are INR 70 crores profit. Sir, so basically, our company is trading at a valuation of 2x our profit. Sir, so that is primarily because, sir, that company is not paying any dividend. There has been no buyback. Sir, so the market thinks that -- I mean if a company is making money and cannot distribute even 10% of profit. And so you know very well that IT companies are major distributors of dividend and buyback. So that is the primary concern of the shareholders.

Niranjan Chintam

executive
#32

So Keshav, I appreciate your question there, but I think we announced this multiple times. Until 2021, I will not be able to give a dividend. The reason being, we are in our growth phase of our company. We have not raised a single rupee from the market. All of the money that has gone in either is through internal accrual or through promote the funding. So we do not have any external money that we have raised. We are growing as an organization. We need the cash to help in the growth of the company. And also, we do have some obligations of paying off earn-outs, paying off our debt so which has taken more priority over giving dividends. By 2021, we would be in a better shape, so we would then consider looking at dividends. Until then, our plan is to conserve cash within the company for the growth as well as to pay off our obligations. Now that COVID has thrown a curveball, we have to see what that means to those 2021 plans. And we have not done that analysis because the last quarter has been nothing but trying to make sure that we have enough cash to sustain the business and make sure that we are running and meeting all of our obligations, and we have successfully done that. We should get some breathing room probably within the next 1 month after we make the announcement of this -- last quarter's results. We will take a relook at, are we still on target for 2021? Or do we need to push that for dividend for some more time? But at this time, we are not in a position to give out dividends because we have the cash needs outweigh for other priorities than to pay dividend. And mind you, probably 60-plus% of the dividend is going to come to me. So it doesn't makes sense to pay myself.

Keshav Garg;Counter Cyclical Investment;Analyst

analyst
#33

Sir, and also, sir, the other financial assets is INR 115 crores and other current assets is INR 70 crores, sir, so around INR 185 crores of, sir, other current assets? Sir, what exactly is the nature of these other current assets?

Niranjan Chintam

executive
#34

We'll answer that question, Keshav. I'll get the numbers, and I pull up and give you that answer. Because right now, we are all working remote. And my team is also remote. So we'll get that answers for that shortly. If you have any other questions, then go ahead, and I'll answer that once I get the numbers in front of me.

Keshav Garg;Counter Cyclical Investment;Analyst

analyst
#35

Sure, sir. And sir, even adding around INR 40 crores to our revenue due to the subsidiary that you sold off. Sir, so even adjusting for that, if we see for the past 3 years our top line and EBITDA is flat. Sir, whereas before that, we had blistering growth phase. Sir, so basically, when will we break out of this range that we have been stuck in the past 3 years?

Niranjan Chintam

executive
#36

So Keshav, even for 2018, we sold out another subsidiary also. That's the reason why the last 3 years probably are looking flat to you and which -- if you look at purely without the qualitative analysis part of it, yes, you're right on that. We, at one time, were on a target to do blistering growth. After that, we said, okay, let's take a pause. Let's consolidate what we have and improve our balance sheet. Our balance sheet at that time was completely different from what it is today. Our ratios were different then, our ratios are much better today compared to then. We had lot more debt we were carrying. I'm talking as a percentage of debt-to-equity ratios. All of that have improved dramatically. Because one of the things that analysts were pointing out was, yes, your numbers are good, but your ratios suck, your balance sheet is bad, right? So we are trying to improve that -- those numbers, our balance sheet numbers, hence, we went with improving the balance sheet versus the growth. Now that corona has come in place, how does this work? Would that give us opportunities to grow? We are really looking at that as a strategy. And like I said, last quarter was nothing but to make sure that we are able to meet our cash needs, and we have successfully done that. So we will have some room to think about this and analyze over the next 1 quarter, then we'll come back, probably come up with a new strategy if required.

Keshav Garg;Counter Cyclical Investment;Analyst

analyst
#37

Sir, and also, sir, are your customers are asking for discounts?

Niranjan Chintam

executive
#38

They did ask for discounts last quarter. There were discounts given. And that was a limited time frame when we gave discounts. We limited to last quarter. Now we are back to 100% of what the ills that we were giving. And I think everybody has faced this, and we also faced it similarly. So that's the reason of this, okay? So the question that you asked, the assets, right? These were -- the 2 subsidiaries that we sold, there is money owed to us. Just like when we buy companies, we pay out over a period of 3 years. The same thing is the case when we sold out the companies, the Bokanyi and Supremesoft. So there was the earn-out payments that are due that slightly got delayed because of COVID, but they are back on track now. And that is the reason why you see that big asset sitting in other financial. That is nothing but the sale price that we are proposed to get the partial payment, and we're going to get that shortly.

Keshav Garg;Counter Cyclical Investment;Analyst

analyst
#39

Sir, but if we are -- in future, if we are expecting around INR 185 crores. Sir, we have around INR 100 crores of debt. So basically, company is already net cash positive by a huge margin. So considering that, sir, I mean, sir, what I'm saying that if we are trading at 2x our profit and the companies that we are acquiring, clearly, we won't be acquiring them at 2x of their profit. We will be having to pay a good premium at maybe 10x profit or even more. Sir, so then does it not make sense for the company to buy back its own shares and extinguish those shares so that whatever future growth comes, will get divided on a smaller share base and the earnings per share will increase?

Niranjan Chintam

executive
#40

Keshav, you're right. If I was sitting on cash, right? I'm not sitting on cash. If I was sitting on cash, absolutely, that is the first thing I would be doing is buy back my shares. And potentially, at that time, look at some other option, right? Because public option is not looking that great for us, right? So you're right. But at this time, right? I'm not sitting on cash because the cash is spoken for. And I have commitments that I need to meet. That's the reason why I said probably 2021, right, earlier, like I was saying earlier. So we have to relook at this strategy and potentially look at long term differently, and that is something that we'll look at this quarter, maybe potentially next quarter and see how things are going.

Keshav Garg;Counter Cyclical Investment;Analyst

analyst
#41

And sir, lastly, wanted to understand, sir, that our receivables, sir, we are giving around 3 months of credit to our customers. Sir, so by industry standard, sir, that looks a little bit higher because it's normally between 45 and 60 days.

Niranjan Chintam

executive
#42

Okay. So you're right. The industry, when you say industry, you're comparing us with the big boys, right? They have a better negotiation power than we do, Keshav. Just to give you a few names that I will tell you without going into the details of it. So we -- for instance, we have UPS as a customer. They pay us 90-plus days. Okay. We have IBM which pays us 80-plus days. We have Novartis that pays us probably 87 days. So all of these do cause in the grand scheme of our numbers receivables to go up. And then before you add the Indian numbers of government paying us late where if we get paid in probably 120 days, we are very lucky. So those are the things that we continue to have challenges with. As our balance sheet goes up, we'll be in a better negotiation power. I beat up all the sales guys, including our CEO in the U.S. saying that how come others are able to get it. And their answer which I feel, which I agree with them, is that, "Hey, we don't have negotiation power. We have to go with whatever standard, template they give us, if you want to get our foot in the door, and those kinds of things. As we go on, as we improve upon our balance sheet, absolutely, we'll be in a better negotiation power.

Operator

operator
#43

The next question is from the line of [ Nikhil Shankar Dhalani ], an individual investor.

Unknown Attendee

attendee
#44

Sir, my question was in line with the other participant's question. As you clarified that current DSO is 90 days, which we compare to industry standards is 30 days above. Yes. So the question was the sale has come down relative to your last year year-on-year, but receivables have gone up. So is there any particular reason behind that? Or just wanted a clarification on that.

Niranjan Chintam

executive
#45

Just -- if you're looking at purely last quarter there, Nikhil, okay. March was a wash. Let's look at year-on-year, too, right? That's what -- last quarter is what is affecting the whole year-on-year, right? I'm not talking about the sales-wise. I'm just talking about receivables-wise. March was a wash. Okay. When I say wash, this is completely -- nobody was working and majority of the large companies that I was talking about earlier. I'm just picking an example, right, please don't think that UPS did this. I'm going to pick UPS as an example. So UPS was supposed to pay us around March '20, let's just say, okay, and they have 90 days. And it's usually because that's one of our largest customers, so we get paid on the March '20. And March '20, they were going to lockdown, and the person who's supposed to pay us did not come to work, so it got pushed by a month or 1.5 months now. So what has caused that is immediately, right, my receivables will go up. And then if you look at -- compared to the last quarter to this quarter, it's INR 20 crores difference when it comes to the receivables going up. And since March being the first month that COVID has impacted, absolutely, the receivables that we are supposed to get in March, we did not get in March. It got pushed to April. In some of the cases, it got pushed even to May. So that has happened the whole quarter for us. That is what I was saying last quarter has been a challenge to sustain cash flow-wise because every customer that we had, there was probably 30- to 60-days delay in payment. And these are large customers, mind you, not because that they don't have cash. It's just that they're trying to figure out how to now work in this work-from-home setup. Even governments, too, right? Despite whatever that the governments were talking about, all work that we're supposed to do, all contracts that we need to suppose to sign, all payments that they're supposed to give, all got delayed by 30 to 60 days. So that has put severe strain both on our receivables as well as if you want to call that number of receivable days has gone up. And yes, that will be the same for this -- the last quarter, too. That was the -- that's not the new normal, right? We are going to hopefully get out of that new normal and have a better receivable days going forward. But I have to caution that last quarter is almost -- last quarter is also going to be like this.

Unknown Attendee

attendee
#46

Okay. So what I understand is not just the DSO numbers have gone up, but also the value of the amount has gone up because -- because relatively the sales figure have gone down. But the value has gone up for one, not just one, but n number of customers that you have in terms of receivables?

Niranjan Chintam

executive
#47

Correct.

Unknown Attendee

attendee
#48

Okay. Okay. The next question is, I just wanted to understand, as you clarified earlier, right, we sold one of our subsidiaries. I believe that was in last quarter -- I mean, last year, last quarter, right? That was in March?

Niranjan Chintam

executive
#49

That was obviously -- yes. Correct. Yes, yes.

Unknown Attendee

attendee
#50

Yes. So I just wanted to understand how did you -- I mean I couldn't see any reflection of proceeds, probably I must have missed it somewhere, but have we received...

Niranjan Chintam

executive
#51

Yes. That is in the other assets that earlier that Keshav was asking about. So that is where the proceeds where we did receive some. Like I was saying earlier, typically what happens is when we purchase, we only pay partial upfront and then we pay -- we get -- we pay the balance in 3 years. Similar to the case when we sold 2, we only get a partial upfront and the balance comes in 3 years. So we did receive some money, not all of it.

Unknown Attendee

attendee
#52

Okay. Is it kind of earn-out?

Niranjan Chintam

executive
#53

It is an earn-out.

Unknown Attendee

attendee
#54

But are the earn-outs dependent on any sales targets or irrespective of your sales targets with company...

Niranjan Chintam

executive
#55

So yes, typically, what happens there is a guaranteed amount, and then it becomes a sliding scale. If the numbers what were projected out are achieved, then they get the amount that -- when we have in the share purchase agreement. If for instance, we achieve more or less, it becomes a sliding scale. We get less or more. Same thing when we buy -- it's a similar model that is followed across the United States.

Unknown Attendee

attendee
#56

Okay. Okay. Okay. So currently, that outstanding that there is in other financial assets, by -- is there a time line that we'll be able to, I mean, we'll receive it or?

Niranjan Chintam

executive
#57

Yes. Yes, it is like when we sold Bokanyi in '18, it was 3 years. So we got probably the first year payment. And then Supremesoft -- sorry, first 1.5 year payment, Supremesoft is -- so probably we received -- we should be getting the first payment. And like I said, because of COVID and everybody is in cash side, and we have to be mindful of that, right? Just like what we have faced, others are also facing, and we are mindful of that. So we should be starting to get that money shortly. In a sense like, probably beginning next quarter, we'll start receiving the payments again. There was a freeze when it comes to cash receiving from everybody.

Unknown Attendee

attendee
#58

Okay. Okay. Okay. Next question is as we -- you've said we've sold 2 of our subsidiaries consecutively in last 2 years. But what I can see is goodwill going up. Is there any particular reason why goodwill is going up and other intangible -- I'm so sorry, and yes, goodwill has gone up relatively.

Niranjan Chintam

executive
#59

Yes. Correct. Yes, the reason for that is there's a currency fluctuation. That's one of the major reasons for that goodwill going up. The second one is we bought Tivix last, I guess April 1 of last year. So we bought Tivix. So that has added some to our goodwill. But like I said, majority is related to foreign exchange shortage.

Unknown Attendee

attendee
#60

Okay. And also other intangible assets is the reflection of the change in the valuation of currency?

Niranjan Chintam

executive
#61

Let me get that answer to you, okay? But if you have any other questions...

Unknown Attendee

attendee
#62

Yes. Sir, looking at the cash flows, what I could see was one particular line, which I was not able to understand, please. So I apologize for my ignorance, but there is change in result. I didn't understand why is that being included in financial activities, change in results. Because of that particular entry, we've shown a positive cash increase. Otherwise, there would have been an impact on our cash. So what exactly changes in reserves and cash flow statement?

Niranjan Chintam

executive
#63

Okay. I'll get that answer, too, while we're there. So to answer your question about these intangibles, there was an IP that we got along with the Tivix purchase. That is why you see that -- and other intangibles coming into play, and that will also increase there, okay? So I'll get the answer to the change in reserves now very shortly, okay?

Unknown Attendee

attendee
#64

And then last question, sir, about the current promoters holding and how much is it being pledged?

Niranjan Chintam

executive
#65

It's about 60% is what we are holding.

Unknown Attendee

attendee
#66

So it's come down relatively...

Niranjan Chintam

executive
#67

I don't have exact number top of my head. That is what I have. On our exact numbers, again, I have to get back to you.

Unknown Attendee

attendee
#68

But have promoters sold in last year?

Niranjan Chintam

executive
#69

No.

Unknown Attendee

attendee
#70

Any portion of shares?

Niranjan Chintam

executive
#71

Not that I'm aware of.

Unknown Attendee

attendee
#72

And the pledge number have gone up because...

Niranjan Chintam

executive
#73

Yes, because the change in -- the change in price. That's the reason why, yes.

Unknown Attendee

attendee
#74

Yes. And current DSO is way higher than 90 days, right? Like 30 -- 20, 30 days probably [ LSG ]?

Niranjan Chintam

executive
#75

One second, let me get the DSO days. I have the number here. Let me pull it up. And while we're doing that, okay, any other questions you have? I'll follow up those numbers with you.

Unknown Attendee

attendee
#76

Sir, just change in reserves and DSO. That's it.

Niranjan Chintam

executive
#77

DSO days, yes, it did go up. I'll tell you exactly. I think it was 80 last year. It went up to 90 -- a little over 90 is what I think it went up. Exactly, I have that somewhere here, and I just need to pull it up or my guys will send it to me shortly. I will send you to that.

Unknown Attendee

attendee
#78

Okay. Okay. Okay. And there's a change in reserves? That's the one thing.

Niranjan Chintam

executive
#79

I'll answer those 2 questions now once -- I guess I'll take the next question from the other people, and I'll answer this once I get those numbers.

Operator

operator
#80

The next question is from the line of Manas Goel, an individual investor.

Manas Goel;Shareholder

attendee
#81

Yes. So I have a couple of few questions. So last year, we were targeting around, like reaching 1,600 mark for employees, right? So I just wanted to know the numbers. Where are we right now? And how much we are planning to hire this year?

Niranjan Chintam

executive
#82

Manas, can you repeat that question again? I'm sorry, I lost a little bit of when you're speaking on that. Can you please repeat that?

Manas Goel;Shareholder

attendee
#83

Yes. So last year, we were targeting around 1,600 employees in total, right? So I just wanted to understand where are we currently in terms of number of employees? And how many employees we are -- like targeting to hire this year? Seems like we -- our mix right now the availability of talent has increased, right? So what are the numbers you can get?

Niranjan Chintam

executive
#84

Yes. So Manas, I'll answer it a different way, right? Yes, we have achieved the 1,500 number. But to answer your question about how many, I cannot -- I don't want to speculate today because of the conditions that we have enjoyed. If let's say, last quarter is the new normal and we are successfully able to close more customers, yes, we'll be hiring. What that is, earlier, we were able to predict. But today, I'm not able to predict because of, I guess what would -- how soon can we close the pipeline. There are too many variables not in our control. Earlier, we had some of them in control. Some, we did not have control. But now, there are many more variables, right? If let's say, we have a vaccine tomorrow, what does it mean, right? Everything goes back suddenly, is it like V-shaped recovery? Or is it not a V-shaped recovery? It goes ups and downs. So what it is that we don't know. So I don't want to speculate on the number of additional hires. But I can say that we are 1,500 today.

Manas Goel;Shareholder

attendee
#85

Okay. Yes. So second question. So I know that COVID impacted also, and as discussed earlier in the call, I know that there has been delays in the receivables. And our receivable number has gone up a bit. But I just wanted to understand, like what -- let's say, our revenue is [ XY ], so around -- but like what percentages actually under delay, is it all the customers? Or like how many customers approximately are in delay? And is it the situation better or worse as compared to March now?

Niranjan Chintam

executive
#86

Okay. So let me answer that, and then I'll answer the earlier person's question also. I have those things right now. So to answer your question, most of our customers were delayed for the first 2 months of last quarter. Is it getting better? Absolutely, the last 3, 4 weeks has gone better. Are we back to where we were before prepandemic? No, absolutely not. When do you think we can get there? I don't know. Let's hope we get to that stage very quickly because cash is going to be tight. Has been tight earlier and now is further tight. But we are able to manage it, right? With a little bit of ingenuity and we are able to manage a lot of those cash thing. And we don't anticipate any defaults when it comes to any of our obligations that we have. So without going into specific numbers, that is all I can answer there, Manas. Now just to give answers of earlier person's question, and please bear with me for a minute. We are at 96 days on the DSO for last quarter than in Q4 of last year, we used to be at 81 and went up to 96. Now coming to the question on change in reserves, one is INR 70 crores that was increased in profit of last year -- or this year, if you want to call it whichever way when you look at it. And there was also impact of India AS of about INR 19 crores. So those were the changes that you see in the changes in cash flow, that is a question that Nikhil was asking. Manas sorry, I just want to answer that and then go on to your question, okay? Any other questions you have?

Manas Goel;Shareholder

attendee
#87

Yes. So like, correct me if I'm wrong, so my understanding is so revenues are reported in INR. So since major part of our revenues come in as U.S. dollars, so we convert that value whatever it is, let's say, for the last quarter, at 31st March, 2020. So whatever is the dollar value, we'll convert based on that. Is my understanding correct?

Niranjan Chintam

executive
#88

Yes. Correct. Yes. So we do an average. When we do reporting, we do an average for the quarter.

Manas Goel;Shareholder

attendee
#89

Okay. Average of the quarter? Okay. Yes. So like, on average basis also, I -- like the example that I would see, I'm assuming that dollar price is also linked up by -- on average 3%, 4% and in total, around 6%, 7%, and -- on quarter-on-quarter, so I know that the numbers are not comparable to last year. But I am just comparing the quarter 2019 December and January, right, and March, right? So the quarter-by-quarter numbers, revenue has gone up approximately 8%. And 4% to 5% can be attributed -- not 4%, let's say, approximately 3% to 4% at least can be attributed to the dollar value increase also, right?

Niranjan Chintam

executive
#90

Probably. Again, I don't have the numbers. Let's just go with your numbers for a minute.

Manas Goel;Shareholder

attendee
#91

Okay. All right. Yes. So I just wanted to understand, right?

Niranjan Chintam

executive
#92

So you're looking for a study rate, what is the growth? Is that what you're trying to get to?

Manas Goel;Shareholder

attendee
#93

Yes. So like -- so I have been following this company from very long, right? And our yearly growth has -- I have also adjusted for the revenue decline, right? Based on the last 2 sales. We made a sale in 2018 for subsidizing, even in 2019. So I'm just trying to understand like what is the expected rate of growth we are expecting because to me it seems like a flat line. Like I see a few highs in some quarters, but it still is a flat line.

Niranjan Chintam

executive
#94

Yes. Manas, like I said earlier, right? We are at a new normal today, and I don't want to predict what it's going to be in future. What has happened, has happened. So you're trying to analyze what has happened, right? That is what I think you're trying to do and projecting it out to what it's going to be. So that is something that is going to be tough to answer today. So that -- it's purely going to be speculation, okay? So please bear with me on that, if that is what you're looking at.

Manas Goel;Shareholder

attendee
#95

Yes. No problem. And also, right, so I know we are in a consolidation phase and we are, as such, trying to reach a position where we have enough cash, and then we can -- like we will be in a balanced mood and then we can start growing the balance sheet and the revenue mood aggressively, right? So I also know that we are expecting to reach a good cash position by 2021. But we also had a target to reach around INR 1,500 crores to INR 2,000 crores of revenue by 2021, right? So like I know the situations have been worse, but do you think we should be there in more probably like 2024, '25?

Niranjan Chintam

executive
#96

Manas, the predicate that I always gave on getting that INR 1,500 crores was that we were able to raise that INR 100 crores that we were planning to raise, right? I have not raised any money. Okay. And I also said that, that is my aspirational goal. And I do want to get to the number because that is a number that is going to give me the confidence to go and target bigger companies all over the world, Fortune 100 companies. I do have today a few Fortune 100 companies as my customers. But if I want to go and stand head-to-head with the big boys, I need to improve my balance sheet and the top line numbers. And I was talking earlier when I said I wanted to be a $0.25 billion company in revenue. So I can say, "Hey, I'm a $0.25 billion versus $100 million today that I have, right?" But that was predicated on raising money, and we are not able to raise money. So all the cash that we are generating internally is used to sustain operation as well as meet our obligations that we have for earn-outs and debt that we have taken. If I am not able to get additional money, yes, I will not be able to achieve that goal of INR 1,500 crores. Until I become in a cash rich, and then I can go target again companies to acquire because, yes, I can grow organically only to a certain extent. But inorganic growth was always in the plan that to get that INR 1,500 crores number to INR 2,000 crores number that we were looking at earlier. Because I was not able to raise the money, I am -- today, I will not be able to achieve that 2021, 2022 is what I said then that number. As well, your question was, can we achieve that in 2024? Yes. And can I achieve it, absolutely, but I do need cash. How much of the cash that I'll have in 2021 after I pay out all the obligations because of the new normal that we are in? I don't know today. So I don't want to predict that today. But my aspiration has been to always get to those numbers.

Manas Goel;Shareholder

attendee
#97

Yes, I totally understand, sir. And I just wanted to get a better perspective from you, right? And having said that, I really believe that we are running this company, like every one in Kellton Tech is doing such an amazing job. And getting our balance sheet and cash position stable first and then focusing towards growth, I believe, is the right approach. So thank you, and I hope -- like we are able to -- like, we are able to handle the crisis well as grow conservatively or aggressively as you plan, right?

Niranjan Chintam

executive
#98

Thank you, Manu. Appreciate your input there.

Operator

operator
#99

The next question from the line of [ Jagadish ] from Kellton Tech.

Unknown Analyst

analyst
#100

Yes. My question is about our future aspiration after this, not considering this current COVID scenario. So how do you wanted to grow in a new technology? So what is our vision and how we are progressing on that one?

Niranjan Chintam

executive
#101

Karanjit? Do you want to take that, Karanjit?

Karanjit Singh

executive
#102

Yes. Niranjan, if you heard it clearly, can you just repeat the question for me?

Niranjan Chintam

executive
#103

He is asking, what are we doing with new technologies is what his question is.

Karanjit Singh

executive
#104

Okay. All right. Yes. Yes, I'll go with that. Yes. So see, the thing is, first thing, as a business, I will talk about the new technologies. But as I said before, I have this sort of expense on that a little bit. See what COVID has done really is it has really accelerated the digital roadmaps of company. So previously, if CIOs could sit or if business would sit on making digital decisions because there was not an urgency, today, it is not. Today, everybody has to get onto the virtual world. A lot of our wins have been around really existing initiatives, but that got accelerated because of this and they have been in the areas that Niranjan kind of touched upon that clearly about working in the new virtual world. So that is what has got clearly accelerated. That's what COVID has done. Having said that, obviously, there are also interesting things that are happening in the new world, right? Which also will happen. One is, of course, as you've seen like whatever Jio has done to the market. Similar things are happening with us where, apart from security that Niranjan talked about, a virtual collaboration, right? Is sort of something on a curated platform, something that has got accelerated. So that kind of -- so I will tell you like we have media or we have education companies which have come to us saying that, "Hey, can we have our own private curated room within the platform, right?" Otherwise you don't know who's joining on Zoom and what's going on. Similarly, on sales, right, people want to have as an insurance salesmen, as a bank salesman, can I just have a private conversation, it's like your private WhatsApp. So I know this is a personal news curated, is there in my database. So those kind of technologies have got accelerated. The other thing, of course, is the acceleration around IoT as well as AI/ML. So these are 2 things. There are new technologies which are actually getting increasingly adopted because not the volume of doing digital things have gone up. So the only way is assisted AI, right? So AI/ML as well as basically the doing things directly on IoT without human intervention. Those are the kind of things, newer technologies, apart from security because, obviously, security is really key to keep you safe. So those are the kind of technologies that have happened. But really, from a business aspect, it is really a business case that we're solving. It's not like customers will develop a love for technology. What has happened with COVID is it has accelerated the digital road map for everybody because they have no choice today, but to move to the virtual platform. So I hope that answers the question.

Operator

operator
#105

The next question is from the line of [ Ujjawal Agarwal ] from New Horizon.

Unknown Analyst

analyst
#106

Yes. Sir, I've just got 2 questions. The first one is regarding the pledge. Is there any plan or time line to pull it down on the promoters of share? And the second is would be regarding just a brief understanding of the business model of Planet Pro, that is one of our step-down subsidiaries? That would be all.

Niranjan Chintam

executive
#107

Thank you [ Ujjawal ]. [ Ujjawal ], yes, see, I don't want to pledge any shares, ideally speaking, right? And like I was saying earlier in my earlier earnings calls, too, we are first-time entrepreneurs and we only have limited amount of collateral that we can give. That's one of the reasons why the banks today, despite whatever the government in India is asking the banks to do, they are not lending without any collateral. So the only way to get working capital limits, mind you, working capital doesn't mean cash only. We're talking about bank guarantees that we are to give for these government contracts. We will have to increase our working capital needs if we want to grow as an organization. So every time, we do ask for additional working capital or if the stock price falls, so what is happening is that we will have to pledge additional shares. Ideally, I don't want to pledge any shares, but in these time lines, so we don't have a choice, but to do that. But with that said, we are working with the banks to get our collaterals released so that the number of pledges come down. I know it's not an ideal situation. But at this time, since, like I said, I'm a first-time entrepreneur, I don't have any hard assets to pledge for raising this working capital. I don't have a choice but to pledge my shares where there is a shortfall in the requirement for the collateral need. So yes -- no, we don't want to pledge, but I can't predict on when we will be able to get all of our pledge out of these banks that we are pledged to get the money.

Unknown Analyst

analyst
#108

Second one would be about a brief understanding for the business model of Planet Pro?

Niranjan Chintam

executive
#109

Yes. Sorry, you asked the question. So Planet Pro's business model is twofold. One, they've worked with salesforce-related activity. So their business model is capacity building for organizations in their sales efforts, okay? This is primarily to do with both technology as well as nontechnology when it comes to enabling the sales staff to achieve greater penetration into the geos that our customers are in. So we do technical, I guess knowledge transfer if it comes to a particular technology that they are selling. We set up sales-related activities for these and then monitor them using tools like salesforce. That is the primary nature of Planet Pro's business. And right now, Planet Pro is in different geos, all the way from U.S., Canada to Asia Pacific. In many of the Asia Pacific countries, they provide this service.

Operator

operator
#110

As there are no further questions, I now hand the conference over to Mr. Niranjan Chintam from Kellton Tech Solutions for closing comments.

Niranjan Chintam

executive
#111

Thank you, Stephen. Thank you, one and all, for joining the conference call. Really appreciate putting us on our toes and answering all the questions that you have. And it's really interesting, the conversation that I had with all of you. We would be having our AGM soon. Hopefully, many of you will join and it's going to be virtual. Hopefully, we'll get a better chance to interact over probably Zoom or whatever other means that we'll we doing when we get to the stage. In addition to that, and I think we will be probably having our Q1 earnings also pretty soon. So thank you, again, and looking forward to chatting with you either as a group as -- or one-on-one. Thank you. Goodbye.

Operator

operator
#112

Thank you. Ladies and gentlemen, on behalf of Kellton Tech Solution Limited, that concludes this conference. Thank you all for joining us, and you may now disconnect your lines.

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