Kingdee International Software Group Company Limited (0268.HK) Earnings Call Transcript & Summary
August 16, 2024
Earnings Call Speaker Segments
Bo Lin
executiveShareholders, good morning, I'm Bo Lin from Kingdee. Welcome to join us in the 2014 interim results announcement. And this session could be divided into four parts. I will talk about the financial review, Kingdee Cloud products, China SaaS market outlook and appendix. So let's look at the results overview of 2024. You can see that our group revenue has increased by 11.9% year-on-year, reaching RMB 2.87 billion and ARR has increased by 24.2% year-on-year reaching CNY 3.15 billion, and the net loss attributable to shareholders decreased by 23.2%, reaching CNY 218 million. And as of July, we have repurchased the share with of about CNY 400 million, and the employee incentive could reach CNY 1 million. And also, this CNY [ 540 ] million also include cancellation and employee incentive program. And this year, we have also made some investment, and we also have some -- we have also paid back some loans. So the cash reserve is CNY 4.28 billion. It is quite sound in terms of the cash flow. So Kingdee has committed to our commission -- committed to our principle of providing our services for more enterprises. So here, in terms of enterprise business capability, EBC, we have let -- we have taken the lead in China. And as a leading company in China, we have also been recognized by many authority authorities. For example, by IDC, we have, by IDC report, we have been rated as #1 in terms of market share in terms of SaaS ERM. And we are also the market #1 in terms of the low-code and no-code software category. And in terms of the market share for growing enterprises, we're also ranking them. And we are also the only Chinese vendor in the Asia Pacific SaaS ERP small and medium market competitive report. And we are also serving over half of the China top 500 companies. At the same time, we're also serving the specialized in innovative companies, and we are serving 43% of them. Here, I have stats. We are providing our services to 5,500 specialized innovative companies. And in China, we have 12,000 in total -- around 12,000 total. So we are serving 43% of them. And we have many excellent clients making our development really fast in 2023. So the head count increased 1.6% year-on-year, but it decreased by 1% month-on-month. To compare with December 31 last year, the head count decreased by 1%. But if we compare with the same period last year, like to compare with July last year -- to compare with June last year, the headcount increased by 1.6%. And now let me give you some hints about the revenue growth. So here, you can see that our CAGR of 7 years -- of 7 years revenue CAGR has reached 15.4%. And a lot of customers are willing to choose our services. But some customers are concerning that maybe we are transforming from a product-based company to a project-based company. But here, I want to assure you of that. So here, you can see the revenue growth in the past 7 years as well as headcount growth. So you can say that our company is, of course, still a product-based company or a product-driven company. We are also charging great importance to the performance of our employees -- sorry, there is a glitch here with the remote. So here, you can see the bar chart, the CAGR reached a double-digit growth. And the head count increase is within the range of 1% to 2%. Specifically this year, 1.6% so that you can calculate the performance rate or the head count efficiency. So we are actually a company driven by product. And in the product, the most important business is subscription, cloud subscription. So in the first half 2024, the cloud services revenue accounts for 83.2%. So you can see this proportion is quite large, 83.2%. Why should we -- why are we stressing the subscription model here? A lot of investors are asking us this question. So against these economic crisis nowadays, if we are still a project-based company, we need to have more projects to come in the future, so as to sustain our development. But here, you can see that we haven't got too many new customers joining in. For example, our customer base is 10,000. And this year, we plan to have 1,000 more customers. But when we are growing and growing, the increased rate of the new customers will be lower down. However, we are now -- we are a product-based company and our business centered on subscription model. That is the main source of our revenue. Here, you can also see the contract liabilities. We have also viewed many other industry reports. So now our annual revenue is CNY 6 billion and the account receivable is CNY 180 million. We have also compared ourselves with other listed companies. That is a peers average. So here, you can see that we are transforming in a very healthy and sound way. And our contract liabilities is among the top in terms of -- among all the peers in the same industry. And the cloud subscription also drive our operating cash flow to uplift. So here in this chart, you can see the cash flow of each year. At the end of last year, our cash flow could reach CNY 653 million. And in 2024, we are very confident to increase the cash flow. And our goal because a lot of people are asking us about our goal. Despite all the challenges, we also -- we still have the same goal to maintain to reach a cash flow of CNY 900 million. And you would also see that our revenue of cloud service will also improve. So here, you can see the revenue. The profit margin of cloud services in the first half of each year and the second half of this year. So here, you can see that in the first half of last year, it's negative 21.9%. And in the second half of 2023, is 3.2%. So we believe that this year, we're expecting to see a turning point in terms of the profit margin. And here is all about the cloud subscription services. So you can see that ARR is increasing by 24.2%, reaching CNY 3.15 billion. It's not an easy task to achieve. But our expectation will be a little bit higher than that. We expect to see 25% increase. But now we've achieved a 24.2% increase. If we look at the categories, you could see that the industries -- if we look at the revenue based on different sectors, you would see that in industry clouds area, we are still reaching our expectation. In terms of operating expense, you can see how our expense are distributed in different sectors. So no matter we're talking about S&M and G&A or R&D. You can see the proportion of operating expense, and they are all decreasing as a proportion of the total expense. And the year-on-year growth of expense is far below than the growth rate of our revenue. That is why we are performing very well this last year. And our profit -- gross profit is also increasing. And now let's take a look at our business update. A lot of people are paying attention to Cosmic and Constellation. In the first half of 2024, we have contracted -- we have signed CNY 900 million worth of contracts, 60% of increase -- representing 60% of increase. And the ARR growth is 29% and NDR is 97%, a little bit lower to compile with the same period last year. But if we look at the statistics, you will see that we don't have many customers leaving us like our customer retention rate is still high and the reason why the rate is not as high as we expected, is because the customers -- our customers are cutting their budgets. But we expect to see the NDR going back to 100% in the years to come. And we also know that we -- Kingdee has suffered some loss in terms of our services provided for those large companies. We have also done analysis over that. So here, you can see from 2018, we have many new customers using our -- starting to use our customers. Let me give you an example. Like in 2020, we have signed CNY 400 million worth of the contracts with customers. And then in 2023 and 2024, the contract could reach CNY 1,200 million. So you could see that even though at the beginning the large clients haven't invested a lot in our software, but they have a large potential to increase the investment in the future. That is why we need to investments in the software providing for -- provided for those large enterprises. They will be our cash cow in the future. And we also need to strike the balance between our services for the large companies and the midsized enterprises. And here, you can see that ARR improving consistent -- is improving consistently in Cosmic and Constellation. So you can see that 35% of our customers with over -- actually, customers with over [ CNY 1 million ] ARR, contributing 35% of the total subscription of the total subscription. So you can also see the proportion of different customer subscription segments of different ARR. And here, which I'll go and talk about the Cloud Galaxy, Kingdee Cloud Galaxy is very well -- very well acknowledged by the midsized enterprises. And now our net customer base could reach 42,000. And when we launched Galaxy, our initial goal is to reach -- was to reach 40,000, and we have already exceeded our goal. And the ARR growth is 24%. The NDR is 95%. Operating margin is 20%. So for Galaxy, we have many excellent midsized enterprises as our customers. And for small and micro sized enterprises, we have Cloud Stellar and Cloud Jingdou and the net customer base for Stellar is 63,000 and NDR is 92%. And for Kingdee Jingdou, the net customer base reached -- the revenue brought by the Kingdee Jingdou has increased by 25%. And for Stellar, the increase is even higher. And for Jingdou, the NDR is 87%, and operating margin is 40%. And here is all about the market outlook. And this adapted from the China enterprise application market report. And according to this report, we believe that the ERP SaaS market to reach CNY 33.4 billion with the estimated CAGR reaching 22%. And you can also see the different segments under the umbrella of SaaS market, ERP SaaS market. And was the advent of AI, the growth of AI, Gartner, IDC and Sequoia have all launched reports here. So according to their consensus, for example, like Gartner, they believe that by 2027, at least 50% of AI functions, the ERP application generative AI. So that is why in Kingdee, we will also prioritize AI. So here, you can see the new generation enterprise AI platform. We don't need to restructure it. we -- we already are a cloud native -- we already have a cloud-native structure. We don't need to restructure our cost mix. we don't need to rebuild our technology base or rebuild development process or user experience. It hasn't brought us a lot of cash flow yet. But we also -- we already have our Cosmic application employed by some of the big companies, for example, like a HiSilicon as well as another company in Xiamen. And we have also demonstrated this application in many [Audio Gap] so because I know that a lot of you are well concerning about this topic. So that is why we've shown you this Cosmic application interface. So with AI -- with generative AI, a lot of people will be -- it will be very easier for people to use our software. And the user interface is also more friendly, and we can also provide more convenience in terms of data mining. And that is all about my report. Thank you again for attending to attend this conference on site.
Operator
operator[Operator Instructions].
Duan Bing
analystI'm Duan Bing with Nomura, Nomura Securities. So I'm Duan Bing and the first question, is about the performance of the software for the large enterprise. We know that in the first half of this year, the macro economy is still under pressure. So but you've made a really good performance in the first half of the year, and you've registered more than 60% of the growth rate of the software provided for the large enterprises. So could you share with us the drivers and the reasons behind? And can you share with us some of the expectations for the future growth in the large enterprise software? And I also noticed that the NDR for the large enterprise software and the midsized enterprise software is decreasing a little bit. So can you share with us the reason behind? And also, do you have any expectations for the overall growth trend in the full year?
Unknown Executive
executiveThank you. For the large enterprises, from our perspective, we believe that despite the economic crisis or the challenges you would still admit that those large enterprises are the big investors on AI. And the country is now encouraging large enterprises to make innovations in terms of IT to promote digitalization and a lot of enterprises wants to leverage digitalization to promote their transformation. That is why we believe large enterprises are very big -- a very important customers of us. So that is why they have a higher -- they will always have a very high demand on the software provided by Kingdee. And we expect to see a higher growth in the second half of the year for the large enterprise software. And in terms of the NDR decrease for large enterprises and midsized enterprises, let's look at large enterprises first. Because of the economic transformation in the first half of the year, a lot of large enterprises are -- we're actually transforming their structures, for example, like they are streamlining, that is why the NDR is decreasing. And also it is because of the environment, the macro environment is not very good. The enterprises are becoming more and more cautious about the investment, and we could see this decline of investment deferred to the latter part of the year. And we can also see that more and more large enterprises are inclined to use our subscription services. So in the future, we believe that we are like moving towards a positive direction in terms of our software provided for the large enterprises. Here, I would also like to add up something. Actually, for the large enterprises, the Constellation, the Galaxy and Stellar in terms of the Galaxy and Stellar, actually, they are both increasing. And for the large enterprises, when they want to like buy our software or products they need to go through a very complicated process of approval. But since they've approved, since all of the process have been approved, they will purchase our products and use our products, which like boost our revenue in the second half of the year. So we are still quite confident.
Yang Liu
analystI'm Liu Yang with Morgan Stanley. I have also got two questions. And the first question is that Cosmic, Constellation, Galaxy, Stellar have experienced a really good performance. But for industry clouds, the pressure is quite large. So can you shed us more light in terms of industry cloud. And the second question is that we believe that since quarter 2 on, the macro economy is weakening, which concerns us all. So we want to hear more from the executive like from quarter 3 on. What is -- what was the performance of the company in the third quarter?
Unknown Executive
executiveWell, thank you for your question. And also you've -- I believe that you've read through our report very carefully. Industry Cloud is not our focus actually, it accounts for a small part of our business, but I can still give you more information about that. Like Industry Cloud includes our -- the services for the like property management companies or the 4S stores for the automobile. But the industry cloud will not influence our main direction because it's only a small part of our business. And I will go into -- I'll be answering the second question. We all know that the macro economy in China is not very good in the first half of the year. But if we divided the market into three parts, the large enterprise market, midsized enterprise market and the small enterprise market. For the large enterprise market, the policy -- we have the policies going on. And we also have seen many like challenges going on. So it is inevitable for the large enterprises to digitalize themselves to decrease their cost and to improve their efficiency. So the enterprise's customer base will be really large about among 50 -- among 55 million enterprises in China. About 85% of them are small and midsized enterprises or even 90%. And in each segment, we could see those unit coins emerging. So now despite the challenges, it represents opportunities for the enterprises. So brutal -- brutal, barbaric growth in the past doesn't work nowadays. The enterprises need to improve their like refined management, lean management. So the enterprises as the most frequent questions asked by the enterprises is that how can we improve our efficiency. For example, like [indiscernible], they are a leader in PV industry. They are already a leader in the industry, but they still want to like resort to us to reduce their cost. So I think Kingdee should seize every opportunity to serve all the excellent enterprises in their sectors. For example, that is why we focus on serving those innovative and advanced technological advanced enterprises. And also, we are paying attention to those countercyclical enterprises. Despite all the challenges in the macro economy, we believe that thanks to our services and products, Kingdee could still thrive in this market, and we will have better results in the future.
Operator
operatorNow the gentleman with -- in the suit.
Huiqun Li
analystI'm Li Huiqun from BofA Securities. And my first question is about the growth rate for the large enterprise software, especially based on the already large -- already very large customer base. So my question is that in the downstream sector, do we have any plans -- future plans to provide to our customers so as to increase our future revenue. And the second question is about the profit margin or the gross profit margin. And from last year on, you could see the gross profit margin is improving. So why is that? What are the reasons behind? Or are you going to take many more measures to improve the gross margin gross margin? And what is the expectation of the gross profit margin in the future?
Unknown Executive
executiveJust now we've talked about the large enterprise software for many times. And in terms of the taxation field -- and finance and taxation field, we have -- we still have a long way to go. In our country is also encouraging us to establish a world-class financial management system and the state-owned enterprises also needs to realize digitalization of their financial management by the end of September 30. And digitalization has also been well leveraged and adopted in those high-tech sectors, for example, like equipment manufacturing, PV and the PV field is undergoing great transformation. They need to adopt. They need to strengthen their digitalization capability to restructure their restructure their capabilities. And another sector, we are expecting to see high growth is consumption, for example, food, pharmaceutical, retail. So in those sectors, aforementioned sectors, they have very high requirements for digitalization, Hence, the high demand on our software. And when they are trying to like transforming their management system, they will resort to digitalization. That is why they will resort to our services. And we are providing the different kinds of cloud solutions like Cloud Constellation and Cloud Galaxy and Claus Stellar for large enterprises, midsized enterprises and small enterprises at the same time. And for Galaxy, we are providing the services for many midsized enterprises. And we are now undergoing the -- we are now going through the maintaining period of cloud Galaxy since we've already been through the high-speed development phase. And we will also strike a balance in terms of the profit and loss in this area, taking a lead in the SaaS market in China. We are expecting to see the profitability emerging this year or next year. We are confident about our future in this area.
Yu Lee
analystI'm Edison. And for the large enterprises, I know that you've already got CNY 900 million worth of the orders. But I want to know the proportion of the new customers and the existing customers. And for mid enterprises, I've noticed that ARR increase is actually like lower than the revenue growth. So I want to know the reasons behind.
Unknown Executive
executiveCan you repeat your question? Sorry about the large enterprise.
Shao Xu
executiveWell, we believe that in terms of large enterprise customers were still developing. I don't know -- I'm not really sure whether the stats is correct, is exact, but I believe that 50% comes from upsells. But the upsell proportion is actually decreasing to compound with previous years. It is because that the enterprises are controlling their investment or expenses. Can you repeat your second question also?
Yu Lee
analystIt's about the revenue growth.
Unknown Executive
executiveFor midsized enterprise, revenue growth is lower than ARR growth. So it depends on the addition of the new users as well as a proportion, and the proportion of our delivery method. And we also need to take into account of the new customers. For the midsized enterprises, when the macro environment, the macro economic environment is being challenged. So for the midsized enterprises, the upsell rate will be lower than large enterprises. That is why the revenue growth will be lower. That is why the ARR will account for a larger proportion here. So it's all about the investment cycle.
Unknown Analyst
analystThank you for sharing with us about cloud Galaxy, especially I'm interested in Page 16. So my question is, is that for those customers who has spent more than CNY 3 million, you say that they contributed 35%. So can you share with us absolute number of the customers with the subscription ARR over CNY 3 million? And are you -- and what is the future expectation over that? And the second question is about the HI products collaborating with Huawei. Can you share with us the progress of this collaboration?
Unknown Executive
executiveSo I want to answer the first question. Actually, that is not for midsized enterprise. It is for large enterprises. If we go back to 16 -- Page 16, that is -- that diagram is based on a calculation. Our calculation actuarial figure. We are only taking into account of the trend. So it's very hard to make prediction out of that. So you can see here from 2018 and 2019, the increased rate is very high. But since 2021 on, the increase rate is lowered slowing down. We don't know why, but we are still analyzing that. And in terms of our business structure, we believe that in the future, the large enterprises with higher subscription ARR will be higher. And the acceptance of the subscription will be higher as well. And for those large enterprises, if they sign a very large contract with us, the higher -- the future potential of increase of the subscription ARR will be like slow -- will be lower because the base is higher. So how many customers are using Kingdee instead of SAP or Oracle. I think it's 151 enterprises doing that.
Unknown Analyst
analystSo do you have any expectations over the statics after 3 years?
Unknown Executive
executiveInternally speaking, we believe -- we hope that we can have 500 enterprises with a large subscription ARR. And here, it is just a diagram for all the large enterprises. We haven't like further divided them into super large enterprise or the centrally administered enterprises. So now let's open the floor for questions online.
Operator
operatorAnd now the phone number with 9838, can ask your question?
Unknown Analyst
analystI'm [indiscernible] with CICC. I have two questions. The first question is that in the first half of the year, you can see the small and micro size enterprises. The business for that is developing in a sound way. The NDR is high and the growth rate -- revenue growth rate is also higher than the peers. So can you share with us the reasons behind? And the second question is about the repurchase. So you have already have -- you've already got 4 million -- HKD 400 million worth of the cancellation. So what is the future expectation on that?
Unknown Executive
executiveAnd now I think our distribution -- distribution system is quite sound because in the distribution system, it is quite -- it is very easy for the distributors to like to withhold the inventory. But our system is quite sound. So the ecosystem, the ecosystem allows all the partners in the system living like performing really well. And the quality of company running is also high. And the macroeconomic environment will definitely influence our newly signed contracts. But for our old customers, our contract liabilities is quite high. So it offsets the macroeconomic back wind, a headwind. And for the small and micro size enterprises, they may have some new scenarios of consumption. Hence, higher demands on Kingdee's services. And in terms of the repurchase in the first half of the year, we've repurchased HKD 400 million, and we will further do this process, but I cannot give you an exact number. But we will do that. We will repurchase the shares in the second half of the year.
Operator
operatorNow the participants with a phone number ending with 1949.
Unknown Analyst
analystCan you hear me?
Operator
operatorVery clearly.
Unknown Analyst
analystI am Wusu Pong with GF Securities. I have two questions. Actually, some of our concerns have sort of been addressed previously in your answers to other colleagues questions. So my question is that from 2024 to 2025, what is the expectation for about headcount?
Unknown Executive
executiveWell, objectively speaking, actually, recently, we've also read through any statement -- annual report and the semi-annual report raised by other companies. A lot of them are controlling the risk of the headcount. And for us, we have already mentioned that compared with the end of last year, the head count decreased by 1%, but you compare with last June, the headcount has increased by 1.6%. So for headcount increase, we'll be more cautious because headcount is also -- so I think in internally speaking, we will tap into the potential of existing employees. But I cannot give you an exact answer. I can only tell you that we don't have any plan to expand our headcount. But I cannot give you an exact answer for my expectation. And the future head count growth will be based on our development strategy as well as like the security of our company. We also understand your concern. I'm sure that in the future 1 or 2 years, we will present a better cash flow performance. And next year, we will have -- and just as you mentioned that in the future, 1 or 2 years, the profits will be positive.
Unknown Analyst
analystSo in your opinion as well as taking into account of the industrial trends, have you made any evaluations about the profitability after 2025, especially, for example, like from 2026 to 2027. Do you have some quantified expectation for the future growth after 2025? And what are the most important business during that period?
Unknown Executive
executiveWell, I think our strategy is quite clear. In our financial statement. We have made it very clear that our future development direction is that we will provide more precise services for the large enterprises. So as to avoid the unreasonable financial structure internally, we need to precise for high services for large enterprises. And for the year 2026 to 2027, we -- internally, we have our own plan. But there are so many uncertainties here. I don't think I'm going to disclose more details about that because it will be very risky for both investors in our company.
Operator
operatorThe participants with the phone number ending in 2562. Please give us your institution and your name first.
Unknown Analyst
analystI am [indiscernible] Liu from TF Securities. So I also have two questions about strategy. And the first question is in a first half of the year in terms of the bidding result, you could see there is a rat race. The low price competition is more serious. So what's your opinion about that? Are you expecting to see more rat races in the second half of the year? And what are your countermeasures in terms of large enterprise services?
Unknown Executive
executiveWhile we would see that the large enterprises they will -- when they are sometimes they will curb the price. They will bargain with us. But for us, we are going to provide high-quality services to our customers. We are also choosing our customers, not only customers chose us, we also choose customers. So we have a guidance internally. We have two modes. And in both two modes, we have a bottom line. And when there are any enterprises which are not worth of investment and not worth of investing, we will like stop cooperating with them. And for some customers, they are beacons in the industry. For example, like Huawei and other like enterprises, big enterprises, excellent enterprises, we will be committed to providing services to them. So for large enterprises, we have a very clear -- we have a very clear attitude. We need to provide quality products and services for them, and we'll also choose our customers. And we need to stick to our bottom line of price as well. we also need to cherish our reputation because for enterprises, for large enterprises, our goal is to empower them. We should never join the rate. I think rat race will compromise the interest of all the stakeholders. So I think any enterprises which could thrive in the market should be should be sticking to its bottom line as always.
Unknown Analyst
analystAnd the second question is about the ecological system development. So for the midsized and small enterprises, you've already established a relatively stable cooperation method. But for Cosmic and Constellation, do you have any plan to further develop its ecosystem? And you could also see that in the downstream, the willingness of payments will be lower -- so against this backdrop, can we guarantee -- how can we guarantee a [indiscernible] result in the ecosystem?
Unknown Executive
executiveAnd for the large enterprises, we are mainly doing direct sale. Eco -- we haven't done many ecosystem development. But in the future, since our -- the maturity -- with the maturing of our products -- in the future, we will also develop ecosystem for large enterprises. And now in our existing channels, we already have some distributors being capable of enterprises. And also, we have some partners from, for example, from Big 4 or the industry leaders. So also since Kingdee is developing really well recently. Those large enterprises are also recognizing our recognizing our performance and achievements, they are more willing to -- willingly to -- they're more willing to cooperate with us. And the consulting firm is another customer type that we will pursue in the future.
Operator
operatorSo the next question. The phone number -- the participants with the phone number ending with 1416.
Unknown Analyst
analystThank you. I'm Lee Shohan from Chinese Security construction investment. And first of all, congratulations on the improvement of the gross profit margin and the contract liabilities. I have two questions. The first question is about the large enterprise, what are the future plans for -- what is the current IT innovation? And what are the reasons behind?
Unknown Executive
executiveWell, just now, we've touched upon this topic like -- our country has released a document #779 for the year 2027, setting the goal for 2027. So for those centrally run into -- centrally administered SOEs, they are more willing to go through the digitalization. And for those large enterprises, they've already realized a digitalized technology base. And the large enterprises will also have higher requirements on the management and digitalization. They also need to have higher granularity and refinement of the management. For example, like [ Huawei ] now the macroeconomic economy is not very good and always also losing money, but they are investing more in digitalization. They are doing a double layer ERP. So for many large enterprises, transition also represents great [indiscernible]. We need to make innovations on that like the double layer ERP, aligning the overall ERP system in the company with the vertical, the vertical ERP system in each department. So now you see that although the time is not good. Many enterprises tries to -- tries to thrive based -- tries to make a way out based on innovation. So for those large enterprises, what we should do is to provide better quality, better products and higher quality services and to improve our capability of service in our team, personnel team so as to improve our competitiveness in the market as a whole.
Unknown Analyst
analystAnd the second question is also about the macroeconomic environment. And for the midsize enterprise -- midsize and small enterprises, you are reaching this market through channels. But -- and also, Kingdee is doing well in this regard. And why is that? What have you done to sustain such a high growth?
Unknown Executive
executiveWell, it's -- I think it is all attributed to the transformation of our transformation in the cloud service. And previously, distributors may withhold inventory. But now since we have already migrated all the data on the cloud, the distribution system is more sound. And also, we have seen the great growth in terms of subscription business. That is why the cash flow in the distribution system is higher than our peers. You can also -- if you're interested in that, you can also see -- you can also see the performance of the channels for Kingdee and for other peers. And during the past years, you would also -- our partners in the ecosystem have also realized that the model will increase, have concretely increased their own interest and benefits. It is exactly because of the transformation of the cloud services that makes us performing better in mid- and small-sized enterprise market despite the economic challenges.
Operator
operatorThat is the end for the Q&A session. And now let's give the floor to Mr. Robert Xu, Chairman of the Board and CEO, to deliver remarks.
Shao Xu
executiveDistinguished investors, thank you for supporting us as always. So here, I want to make three points. And first of all, I want to share with you my opinions on the Chinese economy. I always say that the economy is not going downturn, it is actually brewing the new opportunities for development. The upgrade of consumption, the increase of the quality of the product as well as the new demands of the customers. These are all representing new opportunities for us to grow in the future. And second, I want to want to tell you that there is always a market. The only difference is that the market is changing. And the third thing I want to make clear is that the great company will always brave in the midst of the great changes. And the market is reshuffling and the customer base is also reshuffling, bringing us great opportunities. And we need to pay more attention to management and the quality of management we need to do that through digitalization. And I also see that in many industries, they are increasing. And in the industry where Kingdee is in, is also increasing. So that is my opinion about the Chinese economy. And secondly, I want to say that the dividend era for SaaS market in China has already emerged. Previously, I say that the enterprises should pay more attention to management. So the dividends are actually in [indiscernible] geographic dividends. But in the future, we will have technology dividends, the AI dividends or the management dividends. And also since the enterprises are transforming, they are paying much attention to cost, to reduction. So SaaS is less costly than licensing. And it is also easy for us to maintain, and its security level is also higher. And the integration of cloud and AI is better. So after 12 years of transformation of our cloud services, that is a secret recipe to our high growth in ARR in Kingdee. The ARR has increased by 24%, right. So our secret recipe is the transformation of the cloud service, and our relationship with our customers is even firmer. With our customer base becoming larger and larger, our cash flow will also be healthier and healthier. Even though we faced with some loss in the past years, I think that loss is strategic loss. Our cash flow is quite sound. And last year, we've registered a cash flow of CNY [ 6,500 ] and this year, we expect to see CNY 900 million. And in the year after next year, we expect to see positive gross margin -- positive -- positive profits. So what we should do is to improve the customer service continuously and to improve the quality of our products and services. When the customer base is getting bigger and bigger, the snowballing effect will be more -- many people are saying that the software industry in China is at danger. It's not making any money, but I don't agree with that. I think the enterprise software industry in China is now embracing the year of dividends. Let me give you some examples in addition to the Kingdee. [indiscernible], one of the company invested by Kingdee. The SaaS -- the SaaS revenue increased by 23% and another company we've invested also witnessed increase by 24%. And [Youku], our investment in the retail software industry, the SaaS revenue increased by 23%. We have also invested a human resource management software facing midsize and small-size enterprises, their SaaS revenue has also increased by 24%. So by giving you this example, I want to tell you that the dividends era for China, the Chinese SaaS market is coming. And the golden 10 years of the SaaS market in China has arrived. And I think Kingdee has already reached the best stage of our development after 12 years of cloud transformation, our [indiscernible] expected to see stable development in the future. And next year, we will turn the losses into profits. So I think the future for us is very prospective. So here, I would like to say thank you to the investors and our old friends. Thank you for your long-term support. I believe that Kingdee will bring you more pleasant surprise and satisfying return on investment in the future. Thank you.
Operator
operatorThank you, Mr. Xu. Thank you, the executives. And here comes to the end of our investors presentation and announcement. Thank you again for joining us, and thank you for your support. [Statements in English on this transcript were spoken by an interpreter present on the live call.]
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