Larry H. Miller Group of Companies (ABG) Earnings Call Transcript & Summary

September 29, 2021

New York Stock Exchange US Consumer Discretionary Specialty Retail m_and_a 44 min

Earnings Call Speaker Segments

Operator

operator
#1

Good day and welcome to the Asbury Automotive Group Investor Call. Today's conference is being recorded. At this time, I would like to turn the conference over to Karen Reid. Please go ahead.

Karen Reid

executive
#2

Thank you, Katie. Welcome to Asbury Automotive Group's investor call. Today's call is being recorded and will be available for replay later today. The press release announcing Asbury's transformative acquisition of Larry H. Miller dealerships and Total Care Auto, Powered by Landcar was issued this morning and is posted on our website at asburyauto.com. In addition, an investor deck with an overview of the transaction, which we will be referencing during this call today, is also available on our website for download. Participating with us today are David Hult, President and Chief Executive Officer; and Michael Welch, Senior Vice President and Chief Financial Officer. At the conclusion of the company's remarks, we will open up the call for questions. Before we begin, the company would like to remind you that the discussion during the call today is likely to contain forward-looking statements. Forward-looking statements are statements other than those which are historical in nature. All forward-looking statements are subject to significant uncertainties, and actual results may differ materially from those suggested by such statements. For information regarding certain of the risks that may cause actual results to differ, please see the Forward-Looking Statements section of our press release and the investor presentation referenced earlier as well as the company's filings with the SEC from time to time, including our Form 10-K for the year ended December 2020 and any subsequently filed quarterly reports on Form 10-Q. The company expressly disclaims any responsibility to update such forward-looking statements. I will now hand the call over to David Hult to discuss this exciting acquisition. Mr. Hult?

David Hult

executive
#3

Thank you, Karen. Good morning, everyone. This morning, we announced that we have entered into a contract to purchase the Larry H. Miller Group and Total Care Auto, Powered by Landcar. I'd like to walk through the presentation we sent out this morning, but before I do, I just want to hit on a couple of bullet points and then we'll certainly get into it. Our team has been working hard to thoughtfully grow our company, and this means finding groups that align with our vision, specifically related to serving our guests while taking care of our partners, meeting our manufacturer relations and our shareholders. We believe the main differentiator in a franchise system is the level of service we offer, and we know Larry H. Miller perfectly aligns with this. This is a well-respected group with a rich history of taking care of their employees, guests and giving back in their communities. Their density in these high-growth markets would have taken years for us to build out. We are honored to be stewards of what Larry H. Miller and Gail Miller built. They have a tremendous leadership team and 5,300 professional and passionate team members who align daily to serve their guests. I would now like to hit on some bullet points in our presentation, and then Michael and I will take some questions. Briefly going through the slides, I won't hit every point, I'll just add a couple of things. But the first slide on Asbury, looking at our current footprint in 91 locations, you can see the map and where we're at. We have a strong team that delivers best-in-class SG&A and operating margin, and we feel like we have a disciplined vision and model to grow the company thoughtfully. On Slide 5, Slide 5 is an overview of Larry H. Miller. They are the largest -- the eighth largest group in the United States, great brand, diverse mix and high-growth markets with average revenue per rooftop over $100 million. And you can see their annual sales and EBITDA numbers and revenue numbers. A very strong, well-run group. On Slide 6, this is a very interesting business for us, and this further diversifies our model. This is buying Total Care. And I think that really, that wheels kind of sums it up best, selling products to the dealership, the dealership receiving claims and then paying the claims money back to the dealership. So it's really a great business model that generates high margins for us. And we look to thoughtfully grow this into the Asbury platform as well. So plenty of potential there. On Slide 7, this kind of talks about some of the highlights. I think it's pretty much stated. Larry H. Miller is a well-known organization for how they have been serving their communities and their guests, and we're just thrilled to be a part of this organization. We see this as an opportunity for us to leverage Clicklane and go from a coast-to-coast platform, and we're excited about that. And we're excited about TCA, to be able to scale that, TCA is the Total Care, within our business model as well. This is a strong, very profitable group, and we know it further diversifies us extremely well and positions us well for the future to continue our growth. This acquisition, and we also noted in the release this morning, we have another $900 million under contract, will certainly put us past our 5-year goal in the first year, but we will still continually look to thoughtfully grow the company over time. On Slide 8, this simply is a view of where everyone is at right now. A couple of the organization just announced large acquisitions as well, and we kind of put them in here into the mix as well. And then the pro forma to the far right is trailing 12 months, both organizations through June. So it just gives you an idea of size and scale and where we sit right now. Slide 8 (sic) [ Slide 9 ] is really what's interesting for us, when we close this acquisition and actually have to go through all the normal steps to do so with OEM approvals and everything else. But when we go through this, we'll be over 150 dealerships, but we really laid out exactly where we want to be, the states we want to be in with the brand mix we want to be in. Tremendous high growth in certain markets, as you can see below, and it diversifies us well across the country. On Slide 8 (sic) [ Slide 10 ], the intent here with this slide because when we did the Park Place acquisition, it was all about luxury. There is some luxury in this between Mercedes and Lexus. But what the thought process was here in these 7 states, we pulled data to show what are the top 10 brands in the 7 states where the Miller organization does business. So we aggregated the retail sales for the last 3 years on average. And as you can see, they are ranked here by volume -- retail volume by brand. And then down below, you'll see the LHM dealerships, the number of stores they have within those markets. So not only is this a large dense organization, but the Miller organization thoughtfully built out their model and bought the right brands in the right markets to align with what the consumers want. So it's really just a very strong brand mix and portfolio that completely aligns with the market. On Slide 11, this just breaks it down a little bit deeper. It shows you where we're at. This does not reflect the $900 million that we have under contract, simply taking the current Asbury footprint and adding LHM to it. So really strong brand mix. And then on Slide 12, this was a slide from last year, but it just basically speaks to the acquisition silo, if you will, and where we're at on our goal for that $5 billion in acquisitions. I'm going to hand it over to Michael now to talk about Slide 13.

Michael Welch

executive
#4

Thank you, David. David has covered a lot of the details on the Larry H. Miller Group and the dealerships they have and the brands they have and which states they're located. So I'll skip through the kind of the first bullet of the scope and just skip down to the financial impact. We're going to pay $3.2 billion for this acquisition. That includes $740 million in real estate. That reflects about a 6 multiple on Larry H. Miller dealerships and a 10 multiple on the TCA. The 6 multiple excludes the real estate piece, and it's just the dealership portion of that. For EBITDA, $360 million of EBITDA. And most of that has some day 1 cost savings. We did not factor in any of the synergies from both TCA rolling out to Asbury or Clicklane impacting the business of Larry H. Miller. So those are future benefits that we did not factor into the EBITDA. From an EPS accretion perspective, immediate accretion day 1 of 14%, the Larry H. Miller portion, and 3 years to 2024 of 20%. That accretion assumes $600 million of equity raised and also assumes that the excess cash was already spent on the other acquisitions, but we do not take credit for the earnings from those acquisitions in those accretion numbers. Financing, we'll do a mix of debt and equity. We will do that when the market -- we'll watch the market over the next few months and do the debt and equity raise sometime before closing at the end of the year. Just from a leverage perspective, our assumption is we'll be a little higher on the leverage than our current goal of 3 in 2022. But we will get back down into the 3 range by the end of 2023. As David mentioned earlier, this closing is conditioned upon the normal customary closing conditions, including OEM approvals. And we'll get those -- we'll get through that process by the end of the year is our goal. David also mentioned we have an additional $900 million of additional revenue under contract. We expect to close those prior to closing the Miller transaction this year, but those are also subject to the normal closing conditions, including OEM approval. The last bullet point. Once we roll in those other acquisitions into the EPS accretion, that raises the number in 2022 from 14% noted above to 20%. And then in 2024, so a 3-year look, moving from 20% to 28% accretion. Again, that accretion number does not include any benefits we have from Clicklane rolling out or TCA rolling into Asbury. I'll now hand it back over to David for any closing remarks, and then we'll take Q&A.

David Hult

executive
#5

Just in ending this, I've stated in the past our goal is to grow thoughtfully, and it wasn't about size or scale, but it was aligning with the right groups. We're honored to be stewards or have the opportunity to be stewards of such a great organization. The last few acquisitions we've done in the last 3 years, we've retained 100% of the general managers, 95% of the employees. This business is all about the people. We would not be here today entering into this agreement if we didn't feel like we aligned philosophically with this organization and that we couldn't be good stewards of the business. The story of Larry H. Miller is remarkable, and it's one that will be respected for many years to come, and it's our job to make sure that legacy and history continues, and we're proud to partner with them to do that. So we're honored and humbled to be here. We will be great stewards. It perfectly aligns with our North Star, taking care of our teammates, taking care of our guests and our partners. And our partners are our manufacturer partners and our shareholders. And we think, today, we've added a tremendous group of people, stores and assets to our organization as we continue our journey. We'll now hand the call over and answer any questions you may have.

Operator

operator
#6

[Operator Instructions] Our first question comes from Rick Nelson with Stephens.

Rick Nelson

analyst
#7

Congrats on getting this deal to the finish line, looks like a good one. I'm calculating EBITDA margins below Asbury. If you could speak to the opportunity to narrow that gap.

David Hult

executive
#8

Sure, Rick. I think when you look at it, when we look at our pro forma model going forward and how we handle expenses and things, we think that this will be accretive. We don't look at acquisitions in any other way. It has to be equal to or greater than our current margin levels. So I think as we transition it to -- onto Asbury's P&L and a forward look, I think you'll see that it aligns with our current operations.

Rick Nelson

analyst
#9

Okay. And it would seem to be a big opportunity on the insurance side of the business, if you could speak to that. I know it's not included in the numbers you provided, but it seems layering that into the Asbury platform.

David Hult

executive
#10

It's extremely exciting to us. Very hard to build an insurance company, and it just speaks to their amazing vision over 30 years ago building this insurance company, an invest-rated insurance company. Extremely well run. The opportunity instead of us buying products and just making a margin on the product, now making margins on both sides, for lack of a better term, and diversifying our business model with 20-plus percent margins up to 30% margins in some cases really is exciting to us. And when you think about it, right now, we're buying the product, we're making the margin. And then if we get the service work backed with that particular policy, there's additional work there. On this ecosystem, TCA is selling the contract to the dealership. The dealership is selling it, making the margin. The premium goes back to the insurance company. They reserve the money over time. They pay claims. They pay 90% of their claims back to the dealership. So that money all stays in-house or a good majority of it. So it's very exciting when you think about that. And now that opportunity to scale that within Asbury at that margin level really puts a nice business model together for us and really stabilizes our organization.

Rick Nelson

analyst
#11

And just, David, taking a step back from the financials. Why do you think now is the right time to be buying dealerships? We've got record profitability, record EPS. And how sustainable do you think that is? And overall, why now?

David Hult

executive
#12

Well, it's a great question, Rick. And I'll tell you, in our franchise system, 90% of the dealers, as you know, are privately held. So we've been looking -- why now makes sense because the deal is being announced now, but we've been looking at deals for years. And there's a lot of deals we just simply don't enter into and negotiate on or show interest in because they don't think they align with us. And when we feel like an organization comes up and we have an opportunity to participate where we think we could be a good steward of their business and aligns with us, we aggressively go after it. So the Park Place, why now? It became available at that moment in time. This organization became available. We were highly interested in it. I think there's going to be consolidation as time goes forward, but again, thinking about our partnerships, we -- there has to be a win-win. We can't walk into this acquisition and not take care of the employees and keep them because they're the ones that are running the business. We have to take care of the manufacturers and make sure we're good stewards of the business and that we can operate the business without it going backwards at all. So I think that we're very thoughtful about our approach, that we're just not looking to buy revenue, but we're really looking to buy organizations and people that align with us where it can be a win-win, and we'll continue to do that and build it out. As to the margins, to your point, where it currently exists, of course, it's not going to last forever. But I think if you go back to '19, which is probably one of the worst years for front-end margins in many, many years, we had the highest operating margin then. Your domestic and luxury have high-margin business. When you look at the brand mix and the markets that we're doing business in, whenever the margins settle down, will settle down at a higher number than we were. So we think we're a much stronger and more stable company. And now you layer on that insurance company on top of this, I think that we're really thoughtfully building this out and making us a stronger organization. And we'll continue to look for these acquisitions. And whether that means we don't acquire anything else for the next year or 18 months or 6 months, I don't know. But I can tell you, we won't acquire something that we don't think we could be a good steward of.

Operator

operator
#13

Our next question comes from Ryan Sigdahl with Craig-Hallum Capital Group.

Unknown Analyst

analyst
#14

This is Matt on for Ryan. Just curious if you believe that the incremental revenue from the deal here is incremental to your Clicklane estimate and if LHM adds to or synergizes with that.

David Hult

executive
#15

So yes, we have not layered in any Clicklane into our numbers. We believe with how well their operations are run, layering in the software and allowing them and their guests to utilize this transformative software, we believe, is only going to be accretive for all parties, the guests in that market, the transparent speed and transaction time and certainly, the Miller organization. So I think they're certainly ready for it. They're an innovative, adaptive company, and I'm sure they'll welcome the software, and that's all plus business to us. And when we announced earnings, because we're really going to be 2 quarters into Clicklane full quarters, I think you'll see the progression of Clicklane even in this low inventory model how well it's being received by the consumer.

Unknown Analyst

analyst
#16

Great. And so you mentioned that you're still going to kind of look to grow thoughtfully over time after exceeding your M&A target just here in the first year. Do you feel like you may revise your target? Or does this change your thought set on the M&A target at all in the next 3 years?

David Hult

executive
#17

Sure. I would generally say it's always tough to predict the future. Whenever we put numbers out, whenever we put guidance or a plan out, it's a very conservative model because we want to make sure we can attain it. Others have had much loftier goals and understand it, and maybe $5 billion wasn't an aggressive goal. It's tough to put a number on something and you don't know what's going to come up for the market. I would tell you our growth going forward will really be opportunistic. We'll really be looking for the right organization that aligns with our philosophies in the markets that we want to do business, and it will be very difficult to know what that cadence will be. Really, the end of this year will be 1 year into our 5-year plan. Our intent was in our January earnings to really refresh our 5-year plan as far as where we're at on same-store growth, acquisitions and on Clicklane and kind of model that out a little bit further. So you will see new guidance. But again, we're months into it. And I think that the main goal right now needs for us to get the manufacturer approval and really get to know the Miller organization and layer them into our company and make sure that it's a really smooth transition for all of them as it was at Park Place, and we can continue to move forward as one.

Unknown Analyst

analyst
#18

Great. And then kind of a little bit more of a math one, but just you mentioned that the average revenue per rooftop is over $100 million. There's, I think, 61 rooftops locations. That's a little bit more than the $5.3 billion of TTM revenue for LHM. Does that kind of square?

David Hult

executive
#19

No, it's a great point. I should have clarified that. Thank you. We looked at the 54 stores and didn't really think about the used car operations. Clearly, they add a lot of revenue to it. But it always seems like people tend to focus on the franchise side of it. So we simply took the revenue divided by the number of franchises.

Operator

operator
#20

Our next question comes from Rajat Gupta with JPMorgan.

Rajat Gupta

analyst
#21

Great. And congrats on the announcement. Just had like a couple of like housekeeping follow-ups to some of the questions before. The $360 million EBITDA, that's a day 1 number, I assume. And what is the 2022 and 2024 EPS accretion assumed in terms of where that EBITDA goes for those 2 years? The only reason I ask is because you're obviously running at a pretty elevated level of GPU across the country. So just curious what's baked in, in terms of that EBITDA into the forward years. And I had a follow-up on the TCA business.

Michael Welch

executive
#22

This is Michael. And good question on the EBITDA. On the EPS accretion, we kind of baked in 2022 similar to 2021. And then '23 and '24, getting back down to kind of normal inventory levels -- or new normal of inventory levels and the margins on that business as well going down. And so that's kind of baked into the model. So we do assume that the margins come down, the inventory goes up and that factors through the system. The $360 million is a year 1, but it's -- that EBITDA rise up a little bit in the out years, but it does impact -- get impacted by the margin impact of the -- of just the inventory return to normal.

David Hult

executive
#23

But again, Rajat, as you think about it, we're not including in those numbers any roll-in of Total Care into Asbury or any upside in Clicklane.

Michael Welch

executive
#24

Right.

Rajat Gupta

analyst
#25

Got it. Yes, yes. That was going to be my next question. My sense is that average service contract roughly is $2,500, $3,000 per vehicle. You have like 40%, 45% penetration. So is there any way to quantify like the dollar amount benefit by having this captive in-house just so we can get a sense of what the long-term opportunity is?

Michael Welch

executive
#26

We kind of gave out the EBITDA margin on that business. And so that's an incremental margin that would be on that F&I income. The other thing that -- because of their ecosystem, their VSC penetration tends to run a little bit higher than maybe what our historical penetrations are. And so it seems like from an SI products perspective, they do a little better job of selling that product because of the full ecosystem on that chart.

David Hult

executive
#27

And as you can see, they have a full suite of products beyond the service contracts as well. So the time line for earn-out on those is a lot faster than the service contracts.

Michael Welch

executive
#28

Yes.

Rajat Gupta

analyst
#29

Got it. Got it. Then just one last one on the used vehicle business. Are you looking to maybe venture back into stand-alone stores? Just curious as to what's the plan with the stand-alone stores that are coming with the acquisition. And that would be all.

David Hult

executive
#30

Rajat, absolutely happy to answer that question. No, we will not -- we believe that bifurcation is not healthy and it doesn't support the franchise models within the markets. We believe the value proposition is offering certified cars from manufacturers, and that is meaningful when you think about the cost of sale of a used car and how it goes up. Our goal is to grow the revenue through the rooftops we have. Our omnichannel approach and our Clicklane tool allows us to do that. Having a standard or a stand-alone brick-and-mortar facility that costs $10 million to $15 million to budget when we can do that same book of business through the branded store and in this case, an LHM store, we would never think of doing that. We want our folks to enjoy the revenue that we can generate through the rooftop. And as we grow that, everyone within the store benefits from that. So we'll stay hard and true to that model.

Rajat Gupta

analyst
#31

Got it. Great. Congrats again and look forward to hearing next month.

Operator

operator
#32

Our next question comes from Glenn Chin with Seaport Research Partners.

Glenn Chin

analyst
#33

Gentlemen, congratulations, and ladies. So just some questions around your network and footprint. So first, do you anticipate any pushback from the OEMs relative to your framework agreements? And do you anticipate having to dispose of any stores?

David Hult

executive
#34

Sure. I'll take that question, Glenn. We have already had some light conversations with some of the manufacturers. I can't stress it enough, we're a franchisee and our lifeline is our manufacturer partners, and we value that. So we will always align with them. We'll work through this process with them. But I couldn't sit here today and tell you, will one store be sold, 2 stores or no stores. Our intent is to acquire the whole group and not sell anything. But through thoughtful conversations over the next couple of months and aligning with our partners and what's in their best interest would be great. There may be one framework with one manufacturer that will bump into an issue, but the rest of it is more about conversation.

Glenn Chin

analyst
#35

Okay. And to be clear, David, this does include the entirety of the Larry Miller enterprise? There's no 1 or 2 stores that were left behind?

David Hult

executive
#36

That's correct. It includes all of their franchise stores, all their collision centers, all their stand-alone used car stores that they have, and it also includes ToyotaCare and Saxton Horne, which is their advertising agency.

Glenn Chin

analyst
#37

Okay. And then given your new pro forma brand and geographic footprint, any areas where you think you still need filling out, David?

David Hult

executive
#38

Yes. I would tell you, we -- and it's the right way to look at it. I would say -- and we've talked about wanting to enter into Colorado and Arizona and Utah and certain states. There have been other stores and things that have come up for sale in these states that we just didn't participate in. So it's the state and the operation or the folks that own the business to see if there's alignment there. So we like these brands, and we showed the top 10. There are no luxury brands in the top 10 in these 7 states from a volume perspective. So how we grow it out, we -- there isn't a plan we want 2 more of these brands, 3 more. We don't look at things that way. We look more at the people in the organization and say is it a good fit for us. There are certain states that we try to avoid not because there aren't a lot of car sales there or good people there, but sometimes between the franchise laws and state laws and then your actual fixed costs -- one of the biggest benefits of the franchise model system is it's like an accordion on the expense side. Most of your expenses are collapsible, so you can really adjust to economic conditions. When you operate in some of the more expensive states, you can outrun your fixed expense. So we really try to be thoughtful about where we grow in scale.

Glenn Chin

analyst
#39

Okay. And then last question, sort of the other side of the question that was asked earlier. I don't suppose there's anybody from Larry Miller on the call. But my question would be, why now? I don't suppose you could speak on their behalf. Is it purely price? Or is it -- do they see writing on the wall with upcoming investment risk from EVs or investment required for EVs, et cetera, or capabilities?

David Hult

executive
#40

I understand your question. I have such -- I've been in the automobile business 35 years, actually 36 next -- in December. I have so much respect for this organization and what that family has built and what they have done. I would never speak on their behalf. I'm sure at the appropriate time, they'll discuss it. And any conversations I've had with them, I wouldn't be willing to share. I just don't think that's respectful or appropriate.

Glenn Chin

analyst
#41

Perfectly understood. Okay. Very good. Congratulations all.

Operator

operator
#42

Our next question comes from Stephanie Moore with Truist.

Stephanie Benjamin

analyst
#43

I just wanted to talk a little bit on the synergy opportunity with the acquisitions today. I think you're immediately looking at some day 1 cost savings. So maybe talk through some of those and maybe the opportunity in the future as you looked at this deal for additional synergies. I know you mentioned some revenue synergies just with, in particular, the Clicklane opportunity and TCA, but if you could talk a little bit more on the cost side, that would be helpful.

Michael Welch

executive
#44

On the cost side, that's just taking 2 large organizations and merging that into one. So some of the -- I'll call it, the high-level management overhead cost at the top of the house just comes out with that. We also have some opportunities in used vehicles and things like that to deal with, but most of it is just the cost of that kind of dual management structure on 2 large companies, and that just comes out of the mix kind of day 1. The synergies are more the opportunities in Clicklane and then also in TCA rolling out to the Asbury model. And again, those are not baked into the numbers that we've put out there. The only thing we baked in were kind of the day 1 cost synergies and a little bit of growth in both used vehicle and fixed ops.

David Hult

executive
#45

And I'll add on to that, just to clarify. Like the Park Place acquisition, we don't go in there and eliminate people. We take on everybody because the success of the organization is the people and our intent, we will do the same here. When Michael talks about the top of the house, he's referring to naturally the family and the executive team that sat over Miller Enterprise and all the different businesses that they have. But the senior leadership, their CEO of automotive and their entire management team, we clearly want them and we value them and what they've built and respect that and just simply want to partner with them. Our opportunity is bringing great minds together and growing the business thoughtfully, sharing Clicklane and other things that we can learn from each other that benefits the employees and certainly the guests. And we think like any -- the best business in the world has tremendous opportunity. And that's what we strive for every day, how do we be better tomorrow than we were today.

Stephanie Benjamin

analyst
#46

Yes, absolutely. That's helpful. And then first is just a housekeeping item. Can you give us what the new and used mix is for the Larry H. Miller franchises? And then also maybe as you looked at this, was there anything on potentially the service side or used side that you thought that they did better that you could adopt across your footprint or maybe vice versa and an opportunity to expand there? I think to the Park Place deal, there was some opportunity to enhance some of the service capabilities using their method. So anything you learned there would be helpful.

David Hult

executive
#47

Sure. The 115,000 unit sales, the way that breaks down is basically 0.8:1 is the used ratio -- used to new ratio. So you can figure out the calculation there. This is an extremely well-run group. Their F&I numbers are strong. Their parts and service numbers are strong. Their sales numbers are strong. Their profitability is strong. They have a lot of tenure. They have low turnover. But having said that, and I'm sure they would say this as well, there's always an opportunity for more and to get better. And that will be the fun part of working together, to creatively figure out how do we get better, how do we raise our service retention numbers. So we're excited to be here today. We're armed for the opportunity, but there's a lot of work to do. It's very easy to look at a P&L and see a number that looks off or it doesn't look right or sees opportunity, but you first have to seek to understand. So the first thing we'll do is spend time and see the world through their eyes and align with them and figure out how we can grow the business thoughtfully.

Operator

operator
#48

Our next question comes from Bret Jordan with Jefferies.

Bret Jordan

analyst
#49

On TCA, is there any, I guess, sort of penetration color you could give us? Does that product work particularly well with midline or luxury? Does VSC sell better in one place than another?

David Hult

executive
#50

Yes. We don't want to break into specifics. But what I'll tell you is their overall service contract penetration numbers are higher than Asbury. They just -- these 2 companies, even though they're in separate silos, are so intertwined so perfectly, and they feed off each other extremely well. And if you think about it and spending time with them, they've educated me. This really helps in their retention of their customer base. So it's really a win-win. To be able to control the claims process and take care of your customers is powerful because the average dealer can't do that.

Bret Jordan

analyst
#51

Okay. Great. And then I think you addressed this, but the $900 million under contract, there's no barrier to closing that prior to '23 when your leverage ratio is below 3, right? You're willing to go higher on leverage nearer term to do those deals?

Michael Welch

executive
#52

The leverage ratio that we quoted includes the spend on those acquisitions already. So that's kind of baked into that overall leverage number.

Operator

operator
#53

Our next question comes from David Whiston with Morningstar Equity Research.

David Whiston

analyst
#54

Staying on that service theme from the last question, not knowing Total Care myself, can you help me understand something like when -- if a customer enters into that contract, are they much more likely than have their vehicle serviced by that exact same dealership where they bought the vehicle or they walked into that dealership? Or can they go ahead and say, any Toyota dealer to still do it?

David Hult

executive
#55

Sure. It's a professional stand-alone insurance company that covers the consumer anywhere they go within the United States. So they can take their vehicle anywhere. But again, because most people live local, service local, they're right around 90% retention as it relates to the service contract claims. So for every 100 claims, 90 of them come back through the LHM organization or franchise stores. And then on average, 10% will seek other avenues, whether they are out of state, they moved away or they're on travel, wherever they're going.

David Whiston

analyst
#56

And that's for all service work or just if there's like an accident collision repair or...

David Hult

executive
#57

Yes. So when you talk about service contracts, it's for mechanical breakdown. Now they sell prepaid maintenance plans where the consumers purchase those plans and come -- naturally come back for the prepaid maintenance that they already paid for, but the service contract is for mechanical breakdown. So once the warranty -- an example, if you buy a new car and a year later, you have a warranty issue, you bring it back to the dealership for the warranty issue. These extended plans basically take that beyond their warranty period. So when there is a mechanical breakdown, they would bring it back and to be serviced at an LHM store.

David Whiston

analyst
#58

But the customer doesn't have to go to an LHM store, right, basically? Is that correct?

David Hult

executive
#59

That's correct. Yes, but their 90% retention rate as far as that goes only speaks to the level of service and the consumers wanting to do business there. As a reference, again, on Slide 6, for the 54 franchise stores and 7 used car stores, there's over 2 million outstanding contracts. So it's a big dense business.

David Whiston

analyst
#60

Okay. And earlier, I think it was your last question to Rajat, you were talking about used vehicles and the value of selling those at the franchise stores. So do you want to keep the used-only stores you're buying?

David Hult

executive
#61

Absolutely. Yes. It's part of the culture. It's part of their DNA. It fits into the fabric of who they are. When we acquire something, their goal -- our goal is not to have them align with us. It's us to align with them. Every opportunity in an acquisition is an opportunity for us to learn and grow and align with them. But when we go out and acquire something, we're buying it because of their business model and how they operate. But we're not going to start to move the furniture around.

David Whiston

analyst
#62

Okay. And can you just speak at a high level as to how this deal came about if you guys had maybe approached Gail and her family or her or broker approached you? Did this happen over a couple of years or quickly?

David Hult

executive
#63

Yes. I would say they were represented by JPMorgan. And I couldn't honestly tell you how many different parties they talked to, to get to this point. Again, it wouldn't be fair for me to say. I don't have inside information to know that answer anyhow. But the transaction was facilitated by JPMorgan, and either them or the Miller family would have to let you know that answer.

David Whiston

analyst
#64

Okay. And I just want to clarify something on the 2025 guidance. It sounds like what you were saying earlier in the call that you're going to update in January, but for now, you're just going to remain very conservative on the outlook. Is that fair?

David Hult

executive
#65

Well, I think it's stated, David. I mean we've exceeded the acquisition target. We haven't closed on it yet. Our assumption is that we close on it. It's a busy year in acquisitions. There's a lot for the manufacturers to process these deals. It's extremely important to us that we close everything before the end of the year, and that's our main focus. So that's where all our priority is going to be. We have our core group of stores running the business every day, performing extremely well, putting best-in-class operating margins out there quarter-after-quarter. That's not going to change. But we want to focus on integrating these stores at this point in time. So when we get them integrated and we close by the end of the year, I think January is the logical time to update that 5-year plan. Right now, it's getting ahead of ourselves because we haven't closed on any of this.

David Whiston

analyst
#66

Okay. And you did say the $900 million of other revenue closes before Larry Miller?

David Hult

executive
#67

That's correct.

Operator

operator
#68

This concludes today's Q&A. I would now like to turn the call back over to Mr. Hult for closing remarks.

David Hult

executive
#69

Thank you very much. We're very thrilled and excited to be here today, and we're looking forward to this transaction and bringing on a lot of great new team members to our organization, and we appreciate the opportunity and the stewardship. We appreciate your time on the call today and look forward to talking to you soon on our next earnings call. Have a great day.

Operator

operator
#70

Thank you, ladies and gentlemen. This concludes today's teleconference. You may now disconnect.

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