Life Insurance Corporation of India (LICI) Earnings Call Transcript & Summary

February 9, 2024

National Stock Exchange of India IN Financials Insurance earnings 67 min

Earnings Call Speaker Segments

Operator

operator
#1

Ladies and gentlemen, good day, and welcome to LIC's Q3 FY '24 Earnings Conference Call. [Operator Instructions] Please note that this conference is being recorded. We have our senior management of LIC led by Mr. Siddhartha Mohanty, Chairperson on this call. I now hand the conference over to Mr. Siddhartha Mohanty, Chairperson, LIC. Thank you, and over to you, sir.

Siddhartha Mohanty

executive
#2

Thank you. Good morning, everyone. I'm Siddhartha Mohanty, Chairperson, LIC. On behalf of the senior management team, I warmly welcome you all to the results and performance update call of Life Insurance Corporation of India for the third quarter and 9-month period ended December 31, 2023. The results and the presentation can be accessed on our website and on websites of both the stock exchanges, BSE and NSE. Along with me on this call, I have 4 Managing Directors, Mr. M. Jagannath, Mr. Tablesh Pandey, Mr. Sat Pal Bhanoo and Mr. R. Doraiswamy. Senior officials of the corporation present on this call are Mr. Dinesh Pant, Appointed Actuary and Executive Director; Mr. K. R. Ashok, Executive Director from the Actuarial Team; Mr. Sunil Agrawal, CFO from the finance team; Mr. Ratnakar Patnaik, Executive Director, Investment Front Office and CIO; Mr. K. Seshagiridhar, Executive Director, Investment Back Office from the investment team; Mr. R. Sudhakar, Executive Director, Marketing and CMO; Mr. Hemant Buch, Executive Director of Bancassurance; Ms. Manju Bagga, Executive Director, Pension and Group Business; Ms. Anjubala Purushottam, Executive Director, CRM Claims, Annuities; Ms. Rachna Khare, Executive Director, CRM, Policy Servicing; and Mr. Sanjay Bajaj, Head Investor Relations. I would like to thank all of you for sparing your valuable time to join this call today and listen to the LIC team. Let me now mention the key business, operational and financial highlights for the past 9 months of the financial year 2023, '24. Premium income. For the 9 months ended December 31, 2023, we have reported a total premium income of INR 3,22,776 crore as compared to the total premium of INR 3,42,244 crores for the corresponding 9-month period of last year, ending December 31, 2022. The individual new business premium income for 9 months FY '24 is INR 38,679 crores. And for comparable 9 months FY '23, it was INR 38,828 crores. Renewal premium income individual business for 9 months FY '24 is INR 1,71,040 crores as compared to INR 1,61,601 crores for 9 months FY '23. Therefore, for 9 months ending December 31, 2023, our total individual premium income, including renewal is INR 2,09,719 crores as compared to INR 2,00,429 crores for 9 months ending December 31, 2022. As measured by total individual premium, we have grown by 4.64% on a year-on-year basis. The group business total premium income for 9 months ended December 31, 2023, is INR 1,13,057 crores comparing a new business premium of INR 1,08,796 crores. In comparison for 9 months ended December 31, 2022, last year the group business total premium income was INR 1,41,815 crores and comprised new business premium of INR 1,37,240 crores. Therefore, for 9 months ended 31st December 2023, total group premium has declined by 20.28% as compared to similar period of previous year. Hence, our overall premium for 9 months ended December 31, 2023, has registered a decline of 5.69%. Our market share by first year premium income is 58.90% as per IRDA report for 9-month period ended December 31, 2023, as compared to 65.38% for the similar 9-month period ended December 31, 2022. If we were to split this total market share of 58.90% into segment-wise, they are of individual and group business. We'd have a market share of 38.74% in individual business and 72.24% in group business for 9 months ending 31st December 2023. On a comparable basis for 9 months ended 31st December 2022, the respective market share for individual and group business were 40.93% and 78.65%. Therefore, we continue to retain the leadership position in both individual and group business segments in the Indian insurance industry. I would also add that we are conscious about doing profitable business. In an APE basis, the breakup of business is as follows: Total annualized premium equivalent, APE, for 9 months ended 31st December 2023 is INR 35,790 crores, which is comprised of individual APE of INR 23,503 crores and a group APE of INR 12,287 crores. Therefore, on APE basis the individual business account for 65.67% and group business accounts for 34.33%. Further of the individual APE, the par business accounts for INR 20,203 crores and non-par amounts to INR 3,299 crores. As you can see, our par share of individual APE is 85.96% and the non-par is 14.04% for 9 months FY '24. You will recall that our non-par share for the year ended 31st March 2022 and 31st March 2023 on APE basis within the overall individual business was 7.12% and 8.89%, respectively. Further, you'll also remember on the last call, on November 10, 2023, we have mentioned about our non-par mix to be 10.76% for H1 of FY '24. At this point, I would like to emphasize that our strategy of focusing on changing product mix by launching new non-par products and marketing the same in a focused manner to meet our customer needs is showing results as we have envisaged. While we have shared non-par mix for the period of 3 months, 6 months, 9 months as a disclosure, you can very well arrive at your own estimates of how these successive months and the quarters are getting better for us on this aspect since we have been listed. Profit after tax. The profit after tax for the 9 months ended 31st December 2023 was INR 26,913 crores as against INR 22,970 crores for the 9 months ended 31st December 2022. The current 9-month period profit includes the transfer of an amount of INR 21,461 crores, net of tax, pertaining to the accretions on the available solvency margin from non-par to shareholders' account. The amount of INR 21,461 crores comprises of INR 7,692 crores for the quarter ended 31st December 2023, besides INR 6,277 crore and INR 7,492 crores for the quarter ending 30th June '23 and 30th September 2023, respectively. At this point, I must highlight that the 9-month profit of FY '24 is not comparable to the published 9 months profit figures of FY '23. Therefore, I will request our CFO, Mr. Sunil Agrawal to provide details after my opening remarks and before the start of the Q&A session today. VNB and VNB margins. Value of new business is INR 5,938 crores for the 9 months ended December 31, 2023, as compared to VNB of INR 5,478 crores for the 9 months ended December 31, 2022. As you can see, the VNB has registered an increase of 8.40% on year-on-year basis. Further, the net VNB margin for the 9 months FY '24 is 16.6% as compared to 14.6% for 9 months ended December 31, 2022. Hence, the VNB margin has expanded by 200 basis points on a year-on-year basis. In comparison, you will also remember that our VNB margin for the past 6 months of FY '24 ended September 30, 2023, was 14.6%. Therefore, the 9 months ended December 31, 2023 results also demonstrate the positive impact of changing product mix in Q3 of FY '24 when new products have been launched. Solvency ratio. The solvency ratio as on December 31, 2023, improved to 1.93 as against 1.85 on December 31, 2022. Assets under management. AUM as on 31st December 2023 grew by 11.98% year-on-year to INR 49,66,371 crores as compared to INR 44,34,940 crores as on December 31, 2022. Product mix and new product launches. Now I would like to inform about new product launches. In line with our strategy of increasing this proportion of the non-par business, we launched new non-par products during the past 9 months of FY '23, '24, to cater to customer requirements, namely LIC's Dhan Vriddhi plan, LIC's Jeevan Kiran plan, LIC's Jeevan Utsav plan and LIC's Group Post-Retirement Medical Benefit plan, respectively. Number of policies sold. During the 9 months ended December 31, 2023, we sold 1.25 crore new policies as compared to 1.28 crore policies in the 9 months ended December 31, 2022, registering a marginal decline of 2.6% over the corresponding period of last year. Agency workforce. As on December 31, 2023, the total number of agents was 13.74 lakhs as compared to 13.23 lakhs agents as on 31st December 2022. The market share by number of agents as on 31st December 2023, stands at 49.67% as against 52.3% for December 31, 2022. Therefore, we have a net addition of approximately 51,000 agents in last 1 year. On number of policies sold basis, the agency force has sold 1.21 crore policies during the 9 months ended December 31, 2023, as compared to 1.24 crore policies during the corresponding period of last year, registering a decline of 2.39%. Therefore, more than 96% of our policies for the past 9 months of FY '24 were sold by our agency force. Even on a premium basis, approximately 96% of new business premiums came from our agency channel for 9 months FY '24. Contribution of Banca and alternate channel. During the 9 months ended December 31, 2023, other channels, Banca and alternate channels collected new business premium aggregating INR 1,423 crores, which was INR 1,355 crores for 9 months ended 31st December 2022, registering a growth of 5.02% on year-on-year basis. With this, the share of Banca and alternate channel had increased to 3.69% for 9 months period ended 31st December 2023 as compared to 3.50% for a similar period of last year. Our overall expense ratio stands at 15.28% for the 9 months ended December 31, 2023, as compared to 15.26% for the same period last year. As you can see, the increase was very, very marginal, 2 basis points on year-on-year basis. Persistency. On premium basis, the persistency for 13th, 25th, 37th, 49th and 61st month for 9 months FY '24 stands at 78%, 71.92%, 67.28%, 64.92%, 62.40%, respectively, as compared to 77.61%, 71.32% 68.31%, 64.70% and 62.73% respectively for 9 months FY '23. On number of policy basis, the persistency for 13th, 25th, 37th, 49th and 61st month for 9 months FY '24 stands at 67.22% 58.59%, 54.80%, 52.01% and 50.23% respectively as compared to 64.99%, 59.06%, 55.32%, 52.45% and 51.42% respectively, for 9 months FY '23. Operational efficiency and digital progress. In our digital initiatives through the agent-assisted ANANDA app, we have completed 7,84,856 policies through this app during the 9 months ended 31st December 2023 as compared to 5,31,792 policies for the comparable period ending December 31, 2022, thereby registering a growth of 47.59% on year-on-year basis. I feel very happy to let you know that more and more agents are adapting to do business on ANANDA. We had also announced during the last call that we have started a digital transformation project called, DIVE, Digital Innovation and Value Enhancement. That, we have taken on board a top reputed international consulting firm for this project. Claims. On the claims front, during 9 months FY '24, we have processed 1,38,02,767 number of claims, which includes 1,32,04,597 maturity claims On an amount basis, during 9 months FY '24, maturity claims were INR 1,30,222 crores, and the death claims were INR 16,288 crores. On a comparable basis for 9 months FY '23, maturity claims were INR 1,13,936 crores and the death claims INR 17,350 crores. Therefore, the death claims are lower by 6.12% and the maturity claims are higher by 14.29% on a year-on-year basis. In summary, I would like to make 3 points. First, our efforts towards changing of our product mix are succeeding and we have been able to increase our non-par share within the individual business to 14.04%, which is a significant increase from 7.12% around the time of our listing. Secondly, we are able to launch products that are competitive, meet customer expectation and the needs of various marketing intermediaries and channels. Finally, our sharp focus on enhancing margins in the business is also yielding results as is evident in the 200 basis points increase in VNB margin to 16.6% on a year-on-year basis. Before I close my opening remarks, I would like to share that the Board has approved an interim dividend of INR 4 per share in its meeting held on 8th February 2023 -- 2024. We are thankful to our customers, shareholders, employees, agents, marketing channels for their faith and trust in us. We remain committed to maintaining our leadership in the market while delivering superior value to all our stakeholders. Thank you very much. Before we open the floor for questions, I would like to invite the CFO, Mr. Sunil Agrawal, to explain the profit numbers, especially with respect to the comparable numbers for similar period last year. Sunil?

Sunil Agrawal

executive
#3

Thank you, sir. Good morning, everyone. The profit figures for the quarter are comparable. The profit figure for the quarter, INR 9,444 crores is comparable with the quarterly profit of last year INR 6,334 crores, which is a 49% increase. The profit number for 9-month period ended December 2023 is not comparable with the 9-month period in the previous year because in the previous year included is accretion of ASM for the quarter ended 31st March 2022 also, which amounted to INR 4,542 crores. So if we remove that from INR 22,969 crores, the profit for 9 months -- the comparable profit for the 9-month period 31st December 2022 is INR 18,427 crores, which is comparable to the profit for 9-month period ended December 31, 2023, which is INR 26,913 crores, which is a 46% increase in profits, comparable profit. Thank you.

Siddhartha Mohanty

executive
#4

Thank you. We'll now invite questions.

Operator

operator
#5

[Operator Instructions] The first question is from the line of Sujit Jain from Bajaj Allianz.

Sujit Jain

analyst
#6

Mr. Mohanty and team, our compliments on a great set of numbers. Sir, I wanted to check with you the sustenance of this VNB margin going into Q4? And what would be the guidance for FY '25 and over medium term? And if not guidance, in terms of your aspiration, how VNB margins will pan out next year and in the medium term, let's say, over a period of 3 years?

Siddhartha Mohanty

executive
#7

Actually, it would not be appropriate to give any specific figures. But as you observed, whatever commitment we made during listing, we are in line with achieving our commitment, from 14.4% to 16.6% now, and you see the product mix, we are launching high-margin products. And it is not only for shareholder but first keep in mind the customers' interest. So those products get traction in the market. And in coming days, we'll continue this effort and the margin my sense is it will definitely improve and it will be competitive in the market in coming days.

Sujit Jain

analyst
#8

Okay. And you have, sir, mentioned in a variety of your interactions in post listing about improving on 3 vectors. And in the initial commentary, you've given the progress on these 3 vectors as well, which is product mix, channel mix and digital intervention. Specifically on product mix and channel mix, you've given numbers. But directionally, where do you see LIC going in FY '25 on these 2 aspects, product mix and channel mix?

Siddhartha Mohanty

executive
#9

Product mix, channel mix, you see already it has -- already shown results. Product mix, new products we have launched. And if you see the share of APE, share of APE has gone up like -- substantially, it has gone up and in coming days also new products, which will be launched we have to take care of customer as well as all other stakeholders. So definitely, this product mix will help not only margin but share and good growth will be there. But at the same time channel mix when we say, our alternate channel we are focusing alternate channel Banca also. Banca, slight increase is there from 3.5% to 3.7%. So further growth we expect. We'll focus more on alternate channel in coming days. But more than that, digital marketing also we are focusing, where our share is very, very negligible, less than 1%. So because we have taken this initiative project, DIVE, Digital Innovation and Value Enhancement. So coming days customers also will be happy to contact directly LIC and consider their policy decision, whatever policy they want to take, they can take. So on these 3 fronts, already work has started and those are showing results, and it will continue.

Sujit Jain

analyst
#10

But you -- what targets you set for you to eventually say that you kind of met the targets or the milestones or did not achieve, et cetera, especially in non-par share, where do you see it going? What is your target there and the Banca share in the mix and the digital share in the mix?

Siddhartha Mohanty

executive
#11

See, non-par share, we committed it will be 15%, APE share of non-par to total business. And we have almost reached there today. And my sense is by March, it will further improve, whatever commitment we will deliver more than our commitment. And so far as Banca and alternate channels, those are going -- if you observe insurance companies, which are doing well in Banca, they are owned by banks. So they have that advantage. We tie up with many banks and gradually, slowly, it is going up. And if you see, volume-wise also our position will be, I think, 7th -- 6th or 7th the total volume of a premium in Banca. So that way, progress will be there. But more than that, we will focus on the technology path, not only for customer acquisition because that is the one area we are focusing more and more, coming days that will be our focus. But also all our aspects, total servicing everything, so that customer never comes to our office, sitting at home he can take policy, he can get all services. This policy, he can get his loan, he can get his claim, he can change the nomination, as in all -- everything. So that is our objective.

Operator

operator
#12

Next question is from the line of Anuj Singla from Bank of America.

Anuj Singla

analyst
#13

Congratulations on a good set of numbers. Mr. Mohanty, the first question is with regards to the strong performance in the non-par...

Operator

operator
#14

Anuj, sorry to interrupt you. Can you please...

Siddhartha Mohanty

executive
#15

Speak louder please.

Anuj Singla

analyst
#16

Is it better?

Operator

operator
#17

Yes, yes. Thank you.

Anuj Singla

analyst
#18

Yes, so sir, my first question is with regards to the non-par mix, so what we have seen is you had this product Jeevan Utsav, where I think -- which has done very well. Would it be possible to share what kind of premium you collected in that product? And the second part is when you look at the pipeline for 4Q, do you have any similar product which can support strong growth on the non-par momentum continuing in the 4Q as well?

Siddhartha Mohanty

executive
#19

See, we have collected almost more than INR 1,000 crore under this product only, Jeevan Utsav. And if you see, recently, we have launched, of course, this last month, LIC Index Plus, then Jeevan Dhara II, deferred annuity plan also which we have launched. So all these products are very competitive, you compare return and other aspects. So these are competitive products. And also, we have revised the rates in our annuity products like Jeevan Akshay-VII and Jeevan Shanti. So these rates have been up upward, revision has been done. And we have also 1 single premium product. There also, we have enhanced the rate, return rate, Dhan Vriddhi. So all these products will get traction in the market, and we expect a very high performance during a couple of days left for the year to close.

Anuj Singla

analyst
#20

Okay. Sir, just to circle back on the question which the previous participant also asked. When you look at the margin outlook, the third quarter which we tend to look at by taking out the 6 months number from the 9 months, is a very strong performance on the VNB margin side. When we look at the outlook for the next quarter or the next year per se, do you think this is sustainable on that part? I -- you alluded to the non-par savings mix continuing to improve, but it's a very strong performance in this quarter, and I think driven by this Jeevan Utsav product, so do you think this kind of margins we can sustain and given the annuity repricing which you have done, does it pose risk to the margins in the next couple of quarters?

Siddhartha Mohanty

executive
#21

See, if I say, definitely, we are very much positive on this aspect. Particularly if we say Jeevan Utsav product that has taken care of all segments. That has not only taken care of customers while giving high and competitive returns but also intermediaries and at the time shareholders. And Jeevan Dhara II other products also, I am very much confident in coming days we'll sustain that margin. I would request our Appointed Actuary, Mr. Dinesh, he will throw light further.

Dinesh Pant

executive
#22

Good morning. See, we need to appreciate one point that, yes, it is a very conscious strategy that corporation has taken about rebalancing. And despite of the fact that last year revision in annuity rates happened twice, but the overall VNB margin, even for the 9-month period has not come down for us. That has been possible because of the business mix. While, yes, certain products have given us head start on this thing, what we are looking forward is not overdependence on any single product. The entire mix of the products is going to sustain this momentum. But we are largely also looking not only in the context of margins, but also in context of overall absolute VNB that is important to us. So the entire strategy is going to be very dynamic in which the growth and a reasonable level of margins coupled together would drive towards the VNB and overall profitability.

Anuj Singla

analyst
#23

Got it. And lastly, sir, on the protection side, the performance, again there is a decline on a Y-o-Y basis, what steps are we taking in terms of maybe product and distribution to address that?

Dinesh Pant

executive
#24

Yes. On the production side also, you would appreciate that the industry overall, and we also had revised our premium rates in order to make them sustainable and viable. It's very interesting that even when their number growth is less, actually their margins have improved there and even the VNB has improved there. But again, we are looking at it very closely. We are trying to -- and in fact to be fair that a group side protection also we have done very good. Very good growth has happened and the margins have also significantly improved, loss ratios have come down there. So again, we are continuously looking into this segment, and we'll look into which are the elements where we can look into reviewing the pricing also. In fact, we also look forward to some more variants of term products to be worked on and considered in the coming quarters.

Operator

operator
#25

Next question is from the line of Avinash Singh from Emkay Global.

Avinash Singh

analyst
#26

Thanks for the opportunity and a good set of performance. A couple of questions. The first one is more on the margin side. So if I see 2 parts of margin, I mean, the non-par and par, at such a large scale, our margin Y-o-Y is appearing to be declining slightly. Now what explains that? Because generally par margins are stable and even interest rates have been broadly stable. So what explains minor drop in par margin? And on the non-par side, I mean, including ULIP or 63% kind of a margin with a little help from protection looks pretty strong. Now that would mean that in terms of your benefit offering likely would be lower than what your competitors are offering on the non-par savings and annuity side. So if competition heats up and you were to sort of improve your offerings in these 2 non-par savings and annuity, do you think that this 63% can come under pressure? Of course, I am cognizant of the fact that at the overall level your non-par share will sort of increase, but the non-par margins. So just I want explanation that what is causing sort of a pressure on par margins? And what sort of margins do you think that can be sustained in this non-par? That's my first question. I will come with second question later.

KR Ashok

executive
#27

Yes, this is Ashok. See, if you look at the par margins, yes, they agree that's a small decline in the par margins but basically what happens is par itself is a big portfolio and the...

Operator

operator
#28

Sir, sorry to interrupt you, can you just come a little closer to the mic?

KR Ashok

executive
#29

Yes. It is true that the par margins -- am I audible now?

Operator

operator
#30

Yes, sir.

KR Ashok

executive
#31

The par margins are slightly declined. That is basically because this is an inherent business mix change in the -- within the par because there are certain products which are having a higher profit signatures compared to other products. So normally what happens is in par portfolio that fluctuation do happen over a period of time. And it is also aided by the movement in the risk-free rates. So putting it all together that -- the minor decline in the par margins was expected. Looking at the non-par and the annuity, see what happens is the profitability and the competition are 2 sides of a coin. So if the competition increases, automatically the profitability is expected to reduce. But the art is in balancing the two. And I think we have successfully done that in our recently launched products because we could able to garner a good amount of premium from the market. And also, we could sustain growth in these margins.

Avinash Singh

analyst
#32

Okay. Just on par, just to confirm, Y-o-Y 9-month margins or this minor dip, is it not caused by any sort of a change in operating side, either the expenses or the persistency behavior? Or some contribution coming out of these 2 factors as well?

KR Ashok

executive
#33

Yes. See, there is a little bit tough, but the contributions are very minor compared to the upside that we get on the business mix. If you look at the margin what we have given, the 2 big impacts, one is on the business mix, which already shared by our Chairman that there is a good movement in the non-par share, including units that are added to that. And in -- we have repriced annuities twice during the year, increasing the benefits naturally pushing the margins up. But the other components are very minor in nature. The major impact or the contributor for the assumption changes are in RFR case which is pushing it south and there has been some -- certain updates in the mortality, looking at the recent experience, and we're just pushing it slightly up. So putting it all together, the single 1 driver is the business mix that our Chairman pointed out.

Avinash Singh

analyst
#34

Okay, sir. And my second question is, again, more sort of explanation I would require from your side. If we see the segmental surplus that you gave in your results of the par surplus that -- the par GAAP accounting surplus has been in the deficit for last few quarters. And also, last year in the 9 months, you were building, I mean, the FFA almost in the tune of roughly INR 9,000 crores, whereas in this 9 months, you have taken out the FFA and INR 3,000-odd crores. So what is sort of explaining this that -- again, I'm not looking just 1 quarter, I'm looking 9 months as a whole. What is explaining this sort of this -- your change in how you are sort of building FFA versus withdrawing and also the surplus emergence in par that seems to be negative for last 9 months?

Sunil Agrawal

executive
#35

Yes. If I would like to explain that, actually, we would appreciate that general insurance companies would be building on the FFAs for the purpose -- either for the purpose of requirement of solvency or when there's no certainty about certain amount to be distributed at any particular point of time. You would have seen from the results of the corporation. Corporation has been going from strength to strength as far as the solvency is concerned. In fact, some years back, we used to have around 1.6. So today, we are standing at 1.93. So in this year, we had taken calibrated decision right from the first quarter that in which -- the certain amounts which were sitting in the FFA be used for the provisions for the liability purposes because that has to be routed through the revenue account. That's why you are seeing deficit. Actually, it's not a deficit. In the balance sheet, it's the entry fee. It is only adjustment to adjust the FFA. Frankly, going towards the end of the year, FFA should keep on reducing because one gets more certainty about how the distribution should happen. So right now, the strategy is not to go overboard to that FFA, it is not a requirement. And we expect this deficit, which is seen. Actually it is -- there is no deficit as such, it is only that the amount which was there in the FFA around INR 4,000 crores plus, still it is INR 1000 crores plus. So that amount has been adjusted towards making greater provision into actually the liability side of it. And because the entry pass is for the revenue account, therefore, it looks like negative. Otherwise, there's no negative. The fund is very much in the plus and is very surplus position itself. So FFA, we do not want to have much, but a certain amount of cushion is required in any point. That's why FFA is provided here. Otherwise, it's not required for any solvency purpose. We would like to make actual distribution of whatever surpluses are there in the par numbers.

Avinash Singh

analyst
#36

Yes. Lastly, if I can just speak because you raised the point of solvency and very valid point that at 1.93% you are sort of having very strong solvency. And also to add to that, a very large amount of unrealized gains that is not right now counting towards your Available Solvency Margin. In that backdrop, I mean, should we expect the dividend -- of course, you have announced INR 4 per share. Going forward, I mean, Q4 also, the Board would likely take up dividend because, I mean, the amount sort of you realized from your unrealized, that is not any way going to impact your solvency part because today that is not part of your ASM. So should we expect again in the next quarter that the Board will be considering dividend?

Sunil Agrawal

executive
#37

Let us wait for that. At this point, we should not guess anything. Board has to take overall call towards what is the capital requirement of the company, solvency, as well as the overall interest of all the stakeholders. I think very bold and rightful decision has already been made by our Board and that would be the course of action in future also in the overall interest of all the stakeholders.

Operator

operator
#38

Next question is from the line of Sanketh Godha from Avendus Park.

Sanketh Godha

analyst
#39

Sir, if I see your non-par margin in 1H was around 50 percentage, now it is closer to 64 percentage. So I believe it is largely because of Utsav. So what nature -- the whole life nature of Utsav makes it better margin? And if you keep on introducing whole life products in non-par or longer tenured plants in non-par, do you expect the 64% margin to hold up going ahead or not? That's my first question.

Sunil Agrawal

executive
#40

Yes, Sanketh, actually, you would realize and appreciate that business strategy is not -- there is no single panacea and it's not that every product just because it is a whole life that is going to sell the purpose because then it also brings about challenges in terms of reinvestment risk and long duration risk also. So it is -- that's why I'm -- I said earlier also that the larger purpose of introducing products, the primary purpose to ensure that your product basket is complete, you are able to tap and your -- whatever the overall directions are mentioned reaching every policyholder ensuring for all policies that the larger purpose that customer-orientated solutions are provided. So it is not only from the margin point of view that products are introduced. So this product, we -- it took us a longer time to design, think around so that we give it a holistic approach. And what we are looking forward is, yes, this is a great product for everybody as Chairman rightly mentioned earlier also. But what -- every product may not necessarily be a right solution. So what -- it's not -- we have rightly -- we're also using the par side also. We already have Jeevan Umang, which is also a whole life product. And it's a very comprehensive product that one also. So -- but we -- what we are looking forward to is that coming out with a different variety of products. We have -- in fact, if you look into our recent products, we have introduced short-term -- premium paying term products also. So what we are looking forward is that product should be, first of all, rightful from the context of the policyholders. It should be attractive enough for the marketing channel. And then it should definitely have a value for the shareholders also. So that is what has happened. That's what I was earlier also saying that the overall strategy is not just in context of products, but the strategy around marketing there and whatever technological support can be provided so that the ultimate value comes out of that. So that's going to be -- and therefore, all our products in that context are important for us.

Sanketh Godha

analyst
#41

Got it. But the margin expansion, what you are seeing from 1:9 months is largely attributed to Utsav and then the nature of the product. That's a fair understanding, right, sir?

Sunil Agrawal

executive
#42

Yes, yes. This is also a product, but there are other products also which are delivering much higher margin than the overall margin that we are seeing. So at this point of time, we will have to review our margins also because then in a competitive market, it's a toss-up between what margins you want to give and what is the business growth, because market share optimum market share is also a consideration. So we expect that there is going to be some saturation point. So we'll continue to introduce a different variety of products and continue to review our existing products.

Sanketh Godha

analyst
#43

Got it. And second point, sir, if I look your growth, your par business is struggling a bit to grow in the 9 months. And whether -- just because company is focusing on non-par whether the focus on non-par is cannibalizing into par and, therefore, it is not translating into overall company growth, maybe product mix is good, margins coming from there is good, but the overall growth is struggling. Just wanted to understand that, is it fair to conclude that the non-par focus has cannibalized into par or to some extent ULIP also when the market share that's great and you're not going in that piece in that sense.

Siddhartha Mohanty

executive
#44

The first thing is that when we talk of par and non-par, first focus is customer. So any product we design we keep customers in mind and the design so that customer gets best of the product term. And since there has been directional change and focus is more on non-par at present, some impact has been there on par, CMO...

R. Sudhakar

executive
#45

Sudhakar, CMO. Yes, as our Chairperson put it, there will be some impact on the par side also. But at this time, we are focusing that the different categories of agents are having their specializations and they are actually selling their products. That is why par continues to be the large proportion of business which we are having today. There are very strong plans which are there in par also, which have actually grown. At the same time, during the last year, there were also revisions which we have made in the -- some of the plans in the par business, increasing the sum assured and increasing the ticket size in certain cases. So such increases have impacted a little bit of a number of policies in those plans, which have been compensated more than the non-par side through the non-par products, which have been launched in the recent past.

Sanketh Godha

analyst
#46

Got it, sir. But sir, given this strategy, can we expect a positive growth to happen in FY '24 or growth to come back in FY '25 in total APE terms or you are okay with not growing as significantly but mix changing and resulting in the margin?

Sunil Agrawal

executive
#47

Definitely, we would like our growth trajectory to be there. In fact, it is already on track to that and it will be -- the APE growth will also continue to be our driver. So that's very much on the focus. And that if you see quarter-to-quarter, that situation has improved. In fact, in the individual side, it is already -- there is APE growth, which is already there. So if we -- so the -- we are looking forward to having rational margins, margin improvement, VNB improvement as well as the APE growth because without APE growth and the combination of the margin, the overall VNB won't grow. So that direction is very clear for the corporation, we have to -- we'll continue...

Sanketh Godha

analyst
#48

Okay, sir. Perfect. And last one, just on group business on overall basis, it has declined for 9 months. Just if you can give a little color on the group business, what led to this decline, whether it is GTL or fund-based business or annuity just -- and your outlook on, say, GTL or annuity, what is your outlook given it has declined in the current year?

Siddhartha Mohanty

executive
#49

Actually, group business, you see some of the big ticket we could not get in time. So those are coming. If you see whatever decline was there in Q2 that has been reduced in Q3. And if I tell today, it has further improved. So I'm confident whatever target is there for group business, we will definitely achieve in the current year because we are getting confidence from our -- all our customers, big clients. So they are gradually releasing money.

Sanketh Godha

analyst
#50

Sir, but this pressure is largely in annuity or GTL or it's more in fund-based business that moderation in the growth in group?

Manju Bagga

executive
#51

This is Manju looking after this. So there is definitely a reduction in the fund-based business and that is because fund-based business is a lumpy business, and therefore, some premiums, which have come last year, definitely, will not be repeated, but we are looking into more funds from other sources. And as regards GTL business, it has shown a good growth and annuities are also continuing to show grow.

Sanketh Godha

analyst
#52

Okay. So sir, the moderation is only because of the fund-based business, the profitable segments like GTL and annuity have grown in the...

Manju Bagga

executive
#53

Yes.

Unknown Executive

executive
#54

Those are growing.

Operator

operator
#55

Next question is from the line of Ajox from Sundaram Mutual Fund.

Ajox Frederick

analyst
#56

Congrats on a good set of numbers. Sir, if I just back compute the new business from individual non-par, the new business on the APE side of things, it seems to be a decline Q-on-Q. Is that what you're getting at?

Siddhartha Mohanty

executive
#57

See, non-par, you are talking, I'll give you a specific figure for 9 months...

Ajox Frederick

analyst
#58

Yes, yes, please, please go ahead. Yes.

Siddhartha Mohanty

executive
#59

Yes. Non-par APE which -- hello?

Ajox Frederick

analyst
#60

Hello, can you hear me?

Siddhartha Mohanty

executive
#61

Yes, non-par APE last year Q3 -- up to Q3 9 months of 2022 and 9 months '23, if you compare earlier, it was INR 2,213 crores as against that, currently, it is INR 3,299 crore. So thereby, we are showing 49% growth in total volume. And the share also -- non-par share also, as I mentioned earlier, it has moved up to more than 14%.

Ajox Frederick

analyst
#62

Yes, sir. I understand that. I was talking from the new business mix, which you gave as a proportion. You gave the split of new business mix and I'm coming from the other non-par segment. Probably I can take it off-line also in case you don't have the numbers available. But sir, again, the follow-up to Avinash's question, the others. Again, if you split the first half and 9 months, we see that the new product's margins are phenomenal like versus the industry is. So you mentioned that there is a case for you to come off and be more competitive. So if that is the case, how much will you sacrifice on the margins there to gain growth?

Siddhartha Mohanty

executive
#63

We have to maintain balance because growth is required as well as margin both...

Sunil Agrawal

executive
#64

Yes, as we explained earlier also, this challenge is always going to be there. And that's what we have ensured that even in the 9-month period, while we have previously increased our rates, there has not been any let down on the mix. So in certain products, for sure, at a certain point of time when the competition -- no market is without competition. So there in order to remain competitive, we will have the review. But then we continue to introduce new products also simultaneously. Our ultimate aim, if you look at 16.6%, we have to move from there upwards on the margin side, that's the direction. And on the VNB side, we want to show robust growth also. So that is like a very dynamic strategy about rebalancing the margin. But very interesting point here to be noted is that when we are having good margins here, the returns to the policyholders are also very good. And the products have been designed in a manner so that it takes care of all the things.

Ajox Frederick

analyst
#65

Understood, sir. That's very promising. And sir, just one question -- final question from my side is that sequentially, 2Q versus 3Q, except this new product, which is propping up margins substantially, have we gained product level margins sequentially speaking, 2Q versus 3Q?

Sunil Agrawal

executive
#66

Product level margins, every product might not have gained, as I was saying. At certain point of time, certain products would be the leaders in the margin setting, others would have to be because we also have to look at which are the point of competition. And we'll have to review our offerings there. For example, recently -- this annuity product we have seen a lot of competition there. So -- then at certain point of time, you have to look into margin versus your growth strategy there. So the overall mix has to deliver, and that's the strategy.

Ajox Frederick

analyst
#67

Yes. I was talking from 2Q to 3Q perspective, historically, 2Q versus 3Q product level margins have broadly remained the same, other than this.

Sunil Agrawal

executive
#68

Yes, yes. Under the non-par, we can say they have remained almost the same.

Ajox Frederick

analyst
#69

Sequentially right. Okay.

Sunil Agrawal

executive
#70

And then non-par -- par also when you asked, what we need to understand that when new product offerings are given, that customers can be very common at certain times, they can choose the new ones. So this small variations in the participating side also need to be seen in that context also that when the greater offerings which are not earlier there, now when they come, people with preference they may been shift. It's not necessarily because LIC wants them to take non-participating products, it's a customer choice. So these sort of variations from quarter-to-quarter or [ trajectory ] of years also can be seen.

Operator

operator
#71

Next question is from the line of Aditi Joshi from JPMorgan.

Aditi Joshi

analyst
#72

So I have a couple of questions. The first one is related to the non-par. Just if you are able to provide some details on it. The first one is, sir, can you please share the duration of these products as in what is the typical duration as compared to your par products? And the second, can you also provide split of the type of premiums, which is coming from these non-par as in split between a single premium versus the regular premium products? And from a risk management perspective, how do you plan to manage the risk from these products, especially from a perspective of investment spread management. Again, I just want to understand your thoughts as in what challenges are you facing? Or if not, is it that -- if the asset management assets liability matching comfortable at this point? Or what challenges you might face in the future? The reason I'm asking that as you shared previously that the mix because you're trying to limit is around 15%. So I'm just trying to understand what is limiting you to this 15% mix because given the margins are pretty much higher for this product? And just a related one is that as you increase the share of non-par in your mix, how will it affect the unwind in your embedded value because the EV mix is largely skewed towards the value in force. And if you look at the EV movement, a large of it comes from the unwind. So this is the first question.

Sunil Agrawal

executive
#73

Yes. As far as you're pointing to that, there's nothing limiting us to 15% sort of level. The appreciable growth I was mentioned earlier from around 8% to 14% has happened, because of the strategic efforts which have been made towards creating a larger set of products, which because as you all will appreciate that we are not offering many non-par products because the surplus distribution mechanism being in a different manner. And now that is being offered. So that there's a natural traction towards that, that also because larger offerings are there, and there's a conscious effort also on that side. So there is nothing limiting that we shall be at 14%. Our aim is to provide products, which are value addition for and good offerings to the customer, and they will pick and chose. And then automatically, we would expect because the people who are interested in guarantees will move towards nonparticipating products, people who want discretionary type of benefits will continue to take and many people will like to take both these type of products also because they would like guarantee as well as discretionary. So that's the element. As far as risk management is concerned, we are very cautious about how to ensure, in fact, very -- line of business-wise specific calls are taken. You would see that larger distribution equity would be there in the participating, discretionary. So therefore, annuities matched by long-dated papers so that -- and where the cash flow matching is actually in tune with the asset -- investment asset there. Similarly, for the funds in the non-par side also, the larger proportion -- significant proportion is towards fixed securities. And very calibrated approach is taken. The investment market is always full of risk and our job is to ensure that proper due risk management is done. So all the policies are in place, all the actions are taken. And we try to ensure that ALM matching takes place. But within that, optimizational returns can be ensured. So that's a very continuous activity, which is undertaken and which is -- that's why we are taking line of business-wise as well as product-wise approach on what should be the backing assets how should their risk and rewards be decided based on the available opportunities there.

Operator

operator
#74

Aditi, sorry, I'll request you to come back for a follow-up question. Participants will be the last 2 questions. The next question is from the line of Nischint Chawathe from Kotak Institutional Equities.

Nischint Chawathe

analyst
#75

I'm looking at your VNB Walk, and this is Slide 18. And what it suggests is that the impact of product benefits over a 9-month period, and I know it's not directly comparable, but it's actually down minus 3.6%. And I know we've seen margin expansion, but it's kind of -- I'm just trying to understand as to why it is negative at this current time?

KR Ashok

executive
#76

Yes, this is Ashok.

Nischint Chawathe

analyst
#77

Particularly in product mix, yes.

KR Ashok

executive
#78

Am I audible now?

Nischint Chawathe

analyst
#79

Yes, yes, sir.

KR Ashok

executive
#80

Yes. See, as I've mentioned earlier, we have repriced annuities twice during the year. That is one in August and one in February. And that is the main reason why the margin was low -- so actually contributing to a lower margin for the period.

Nischint Chawathe

analyst
#81

Sure. And if I look at the impact of assumptions, right, this is 0.7% in the 9-month period versus 1.9% and 2% in the previous 2 presentations. So is it something that assumptions have been downgraded as well for this quarter?

KR Ashok

executive
#82

See, actually, the major part of the assumption is the RFR change, which -- on which we don't have any control and it's a market-driven number. And the RFR is actually pushing the margins by -- in the down south. And the requirements of the VNB calculation required us to update the latest information into the calculations. And we have updated the modernity element based on the recent experience into it. And that is done sometime in June '23. And these 2 are the major things that impact the assumption.

Nischint Chawathe

analyst
#83

And just one small question is, if I look at the average policy term that has gone up from -- in the non-par segment has gone up from 16 years to 43 years. What really explains this?

KR Ashok

executive
#84

Actually, the -- if we look at the current quarter's performance, the current quarter's performance is riding on the product volumes under non-par and the average term because that being a whole life policy, naturally shifts the average non-par savings term up.

Nischint Chawathe

analyst
#85

Got it. No, but I'm just trying to see, first half the term was 16, 9 months the term is 43. Probably, it means that your term for the -- for Utsav that you sold in the quarter would be like 50, 55 and your average age is something like 32. So is that how one should think of it and that's where it goes to like 80 plus is the whole life policy?

KR Ashok

executive
#86

See actually it's -- since it is whole life, technically it is whole life, so it goes to the end of the...

Nischint Chawathe

analyst
#87

And your assumption would be like 85...

KR Ashok

executive
#88

And therefore, the projection period will also be till the end of the contract. And that is because of the huge number of business that is being done there, it takes the average term.

Sunil Agrawal

executive
#89

But this is not the premium paying term, it is a policy term.

KR Ashok

executive
#90

Policy term. 99 minus.

Sunil Agrawal

executive
#91

Or else premium paying term. Generally, these are limited premium paying products.

Operator

operator
#92

Next question is from the line of Supratim Datta from AMBIT Capital.

Supratim Dutta

analyst
#93

So my question is on the hedging mechanism. So could you let us know now that non-par has become around 14% of your APE. How....

Operator

operator
#94

Sorry to interrupt you, your audio is not clear.

Supratim Dutta

analyst
#95

Can you hear me now?

Operator

operator
#96

Clear.

Supratim Dutta

analyst
#97

Yes. So I wanted to understand the hedging mechanism for your non-par products. How are you hedging the risk now that it has become a substantial part of the book?

Sunil Agrawal

executive
#98

Yes, there are 2, 3 things to be appreciated that. First of all, as far as non-par annuities are concerned, there is not a great requirement for hedging there because the cash flow management as long as you can get adequately matching duration long-term bonds, which are available, 40-year bonds, for example, there has been there. So to that extent, the reinvestment risk gets hedged because the cash flows coming from the coupons are very well matched to the pay outs. As far as -- also another point, as of now our portfolio in the non-par segment is not that big as proportion to the overall portfolio. But we already have our derivative policy approved from the Board and we start to roll it out now onwards so that the future cash flows or reinvestment risk can be taken care out of it. For us, the current amount of volumes are there, they don't pose any threat in that context. But we are very cautious about it. Therefore, already the derivative policy is in place, and it starts getting implemented very soon.

Supratim Dutta

analyst
#99

And sir, just a follow-up on that. So now that you're rolling out the derivative method of mechanism, so should that -- because that will come at a cost...

Operator

operator
#100

Supratim, your voice is breaking.

Supratim Dutta

analyst
#101

Can you hear me now?

Operator

operator
#102

Can you come in a better reception area, please?

Supratim Dutta

analyst
#103

Is this better now?

Operator

operator
#104

Yes, thank you.

Supratim Dutta

analyst
#105

Yes. So I wanted to understand now that you're putting in place this derivative mechanism, how would that impact margins because this will come at a cost?

Sunil Agrawal

executive
#106

Definitely. That's why we have not gone for it as long as the cash flow. Generally derivative will be required largely when there are -- cash flows are an issue for an insurance company. More pronounced requirement for them. So we want the policy in place and make a selective utilization of that wherever we need it. Because it's not only about the cost of derivative, but at times when the interest rates go up. So those -- many challenges are there in that also. But the option should be available, so that whenever you are taking calls or such instruments are -- another way of managing that is the duration management. So in case there are challenges, like, we have introduced long-term products, we also are introducing short-duration products also, for example, we talked about single-premium products. So there, the risk will be lesser because the matching instruments will be available. We want to optimize whatever the best option going for the derivative or not going for that. So that will depend upon the cash flow and the situations at that point of time. It's not that just because you're derivative policy, you are supposed to hedge everything that you have. So what is our interest rate view at that point of time, in case if the interest rates movements what are we expecting? So we'll take a call based on that.

Operator

operator
#107

As there are no further questions, I will now hand the conference over to Mr. Mohanty for closing comments.

Siddhartha Mohanty

executive
#108

Thank you. I hope we have answered all your queries satisfactorily. Please feel free to reach out to us if you need to understand more. Once again, thanks for your valuable time, we are committed to living up to the expectation of all our stakeholders. Thank you.

Operator

operator
#109

Thank you very much. On behalf of LIC, that concludes this conference. Thank you for joining us, and you may now disconnect your lines. Thank you.

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