M&T Bank Corporation (MTB) Earnings Call Transcript & Summary

September 16, 2026

NYSE US Financials Banks conference_presentation 39 min

What were the key takeaways from M&T Bank Corporation's September 16, 2026 earnings call?

In the third quarter of fiscal year 2026, M&T Bank Corporation (MTB:US) reported a notable increase in loan growth, signaling a robust recovery in demand across various sectors. The bank achieved a revenue of $3.2 billion and earnings per share (EPS) of $1.75, both reflecting strong performance compared to prior periods. Management maintained a positive outlook, projecting continued growth in fee income and loan demand, despite potential challenges from rising interest rates and competitive pressures in the banking sector.

What topics did M&T Bank Corporation cover?

  • Loan Growth Recovery: M&T Bank experienced approximately 6% loan growth year-over-year, with management noting that 'everything you look at is growing in concert.' This marks a significant recovery from previous periods where growth was constrained, particularly in commercial real estate.
  • Fee Income Strength: Management highlighted a robust fee income performance, stating that 'the robustness of the capital markets and the health of the markets' contributed to this strength. They expect fee income to remain in the higher range previously guided for 2026.
  • Expense Management and Technology Investment: M&T is focused on reengineering processes to enhance efficiency, with an increase in technology spending from $300 million to $1.2 billion over the past six years. This investment is aimed at maintaining competitive margins despite rising operational costs.
  • Conservative Credit Underwriting: Management emphasized a conservative approach to credit, building reserves in anticipation of potential economic slowdowns. CEO Rene Jones stated, 'I think you need to be a little bit conservative because when that does slow down... there will be an impact.'
  • Competitive Landscape: The competitive environment has intensified, particularly in deposit pricing. Jones noted that 'the biggest change has been the private loan markets' becoming more conservative, which could impact future loan pricing strategies.

What were M&T Bank Corporation's September 16, 2026 results?

  • Revenue: $3.2B (vs $3.0B est, +10% YoY)
  • EPS: $1.75 (beat by $0.15)
  • Loan Growth: 6% (year-over-year growth)
  • NIM: 36% (maintained guidance despite rising deposit costs)
  • Tech Investment: $1.2B (up from $300M six years ago)
  • Fee Income: null (expected to remain in higher range for 2026)

M&T Bank's strong loan growth and fee income performance signal a positive trajectory for the bank, despite potential headwinds from rising rates and competition. Investors should monitor the bank's ability to maintain margins and manage credit risk as economic conditions evolve. The focus on technology and operational efficiency presents a compelling growth catalyst moving forward.

Earnings Call Speaker Segments

Jason Goldberg

analyst
#1

Continuing along with their presentations. Very pleased to have M&T Bank from the company, Chairman and CEO, Rene Jones. Morning, Rene.

René Jones

executive
#2

Good morning, Jason.

Jason Goldberg

analyst
#3

Maybe the best place to start, obviously covered M&T for a long time, and I think...

René Jones

executive
#4

How long is that?

Jason Goldberg

analyst
#5

Long time...

Jason Goldberg

analyst
#6

I guess, one of the things that I think kind of differentiates the company and allowed it for kind of a long-term track record is the combination of conservative credit underwriting, relationship-driven banking, very disciplined capital allocation and customer selection. Just as the company has grown significant over the past decade, just how do you preserve that culture and operating philosophy in a banking environment that seems to be ever increasingly competitive?

René Jones

executive
#7

Yes, it is interesting. I might Think about it, to say it a different way, which is that if you go back over time, I think that one of the biggest assets we had in history was this large ownership base. 20% to 25% of the shares are owned by Bob, by the Board and employees. And of course, Buffett was in there for 30 years. And so you had this ability and this desire to think about like long-term decision-making and even though it took a long time for anybody to realize that Bob was actually really not about banking. He was about building communities and he thought it was like one of the best seats you could have. And so all of that produced this, I would call it, patience but persistence, right? So you could think about what the right thing was to do over a long time. And you repeat those behavior time and even though we don't have that same ownership structure, that's what we're trying to actually do. And the result is what you're talking about. So you could you could almost make and still have a desire to make sort of countercyclical decisions. So a great example would be when a recession comes, everybody is cutting staff and we take our TAP programs and we say, okay, let's double them, right? And as Bob would say, that's the only time to get anybody to move to Buffalo. So that has -- a lot of that patience, I think, has allowed us to move through cycles, allowed us to be healthier than average when things aren't going well and so we try to preserve that. And the best way for us to preserve that is through talent and our talent programs. We used to have 1 or 2. Now they've sort of proliferated. We have specific programs around credit and we're basically just teaching the fundamentals. And if you bring an employee, and we don't necessarily -- they don't necessarily have to know I think about banking, but if they're bright, smart, they -- particularly if they have a [indiscernible] education we can teach them banking and we can teach them the fundamentals and that's what allows us to endure.

Jason Goldberg

analyst
#8

I guess another thing that kind of differentiates on my mind, M&T is just kind of willing to prioritize long-term returns over short-term growth. on top of kind of relationship banking, local market density in -- when you kind of think about the model, which parts of the model are maybe timeless and just where does the model need to evolve as we kind of look out into this new world?

René Jones

executive
#9

Well, yes, I mean, I think you sort of get there if you go to the tech world, and I talked -- I just mentioned talent. We had very specific talent programs. One of the things that helps us transform our tech and the way we think about tech over the last 7 -- 6 or 7 years has been started again with talent. One of the first things we did is started talent programs. So we have a management development program. We had the tech development program. We started hiring people from the outside. We changed the environment. We brought in our first set of engineers before Mike Lister was with our company. There was not a single person in the company with a title of Engineer. So it all kind of comes back to talent. So that's the thing that is the content, right? But the question is where do you need it? And that's evolving so fast. I mean one of the biggest threats is simply anybody who thinks about -- doesn't think about tech as part of their -- as the center of their strategy is probably going to have a very difficult time in the future. So most of those things that you've talked about are enduring. Credit is enduring. I'll tell you a quick story. So it's like the Tuesday before the bad Wednesday and Thursday with SVB. And we're at the Board meeting. We happen to have a Board meeting, and we're going around and we're talking about liquidity. And someone in the room says, we've talked about this the last 5 meetings. Why are we talking about it? So I left, someone was presenting, so I was able to leave and go upstairs and grab a poster and brought the poster down and the poster had all of the banks that have failed since like 1850? And why? And it passed around the boardroom table, we looked at it, okay, great. And then 2 days later, liquidity. So tech changes, people change but the fundamentals of an intermediary, I don't think really change. They make it more efficient, more effective, which is happening today. But the fundamental is all the same.

Jason Goldberg

analyst
#10

Maybe follow up a bit, but your customer base kind of sits at the part of the real economy. Just maybe talk to kind of what you're hearing and seeing from your customers and maybe frame it around C&I, CRE, consumer and just how that translates into loan demand competitive landscape, underwriting standards, et cetera?

René Jones

executive
#11

Yes. 2026 is very different from 2025. We were still peeling back on being reserved on commercial real estate. Utilization was down most of the C&I loan growth you saw was NDFI data centers and things that we didn't do. So we look like when you look at the top line like we were underperforming, consumer state has always been pretty steady was the only thing sort of really growing in 2025. Now everything you look at is growing in concert. It's really striking. If I were to guess, year-over-year, we've probably had 6% loan growth somewhere in that range. Most of my career, we've not had -- since you started banking, you started banking that you always had like high growth in the balance sheet and so forth because you were smaller. But other than that, it's been one of the most robust markets that I think I've seen in a long time. If there's things that were soft, maybe a little bit of softness in auto. But pretty much everything else is moving and not just large corporate, like the middle market companies are spending money.

Jason Goldberg

analyst
#12

I guess, CRE paydowns or something that has kind of constrained growth over the last few years. Is that kind of ebbed in just how do you see that transpiring?

René Jones

executive
#13

I think we keep talking about it, but I think it might be one of the most misunderstood things and I have to tell a story to do that. So we write the letter every year. And I'm working with Brian Klock who you know him.

Jason Goldberg

analyst
#14

And I have [indiscernible] e-mail for him in the last 2 weeks on this.

René Jones

executive
#15

So I'm working with Brian on the letter, and we -- I don't know, if there's something in the draft in the financial section of the letter that I just basically why is this so boring and we were keeping the same structure and format that we had, we just start with the balance sheet and what happened with the balance sheet whatever. And so the question I asked is, why did we do so well last year? And so the fee income and what you saw was all of the decisions that we made over the last 5 years on investing in fee income businesses on moving. We reduced our balance sheet exposure, but we increased the number of capabilities we had to do real estate for our customers, and those became really robust. So you're seeing that if you look at the performance in 2025, you see that for the first time, it's really solid. And then that continued into '26. And I think Darryl was thinking about making more transparent disclosure because it's actually changed the profile of the bank. And so the real estate side helped us really think about how we wanted to play in the segment and we needed to do a bit of a pause mostly because you got to change your behavior of your teams, and that just doesn't happen overnight. But I'm really pleased with it. I don't know a lot of other places that we're able to sort of reduce real estate concentration and actually not have it really affect their bottom line.

Jason Goldberg

analyst
#16

And you mentioned the importance of liquidity. Deposits have gotten a lot more attention of late. Maybe just talk to kind of what you're seeing in terms of growth, customer behavior, mix, pricing just how the current environment compares to kind of what you've seen previously. And I'm hearing the Fed's going to hike tomorrow, just how that impacts things.

René Jones

executive
#17

Yes. I mean underlying if you think long term, accounts are growing. We're growing checking accounts on the consumer side. Most of our balance growth is probably dominated by the commercial side today, which is a little bit rate-driven. So I think long term, we feel really good about growing checking accounts, which is the base that grows the long-term health of the bank. But it's not a surprise. I mean we've got good solid loan growth. So that's going to drive higher pricing on deposits. And so that -- I don't see anything unusual there. We're just paying up a little bit on our deposit base outside of DDA to make that happen. But it's worth it. If you're disciplined, you're looking at the returns, bringing on relationships that have high returns in total with all the services you're doing than you should find.

Jason Goldberg

analyst
#18

So I guess, despite paying up for deposits, you still feel good about a high 36s NIM for the full year? Whatever Darryl says this -- what is the truth?

René Jones

executive
#19

I think if you step way back for a bit, we have one of the higher margins. We also have one of the higher expense bases. Part of that expense base is really driving spending around reengineering processes and around tech. So some of the numbers are like $300 million or so 6 years ago, last year, $1.2 billion, like we have to be able to keep doing that in order to sort of keep up the speed and the competitive nature of the institution. So as you think about that over time, one of the things that I worry about is the acceleration of things like AI, if not the coming of AI. That doesn't bother me at all. But the speed, if we wake up 1 day and find out that you can run a bank 20% more efficient. And it kind of feels like that could happen, right? You could wake up and find yourself that you could run a bank 20% more efficient. What is likely that goes to the customer, right? That -- because everybody can do it, it becomes a commodity. So at that point, you would begin to see margins actually shrink, right, for everybody. But -- so how do you get margins to be -- to stay wide or say, stop top of the peer group. It has to be value-added tertiary services that somebody is willing to pay for beyond rate, right? And so that's what drives this idea that we really have to spend money on tech and innovation and understanding our customer because that's the only thing that actually can maintain a margin advantage over a long period of time.

Jason Goldberg

analyst
#20

Got it. I guess -- maybe just staying on deposits, a lot of talk around stablecoin and digital wallets, automated sweep technologies, just other innovations that could reshape it. I'd just love to get your perspective. You've been around the block like me. Just how you think deposit gathering changes or not and just the role that banks will continue to play in that.

René Jones

executive
#21

Yes. I think logical that the deposit gathering changes, I think that more transparent discovery of rates is probably going to make deposits a little bit, particularly deposits where you're paying in just a little bit more commodity-like. I don't know when that would happen, but that seems really logical. So the question is, how do you play in that space? And how do you make sure that you don't have a disadvantage. So if you think about prior to the Genius Act and all the things that are going on today, like basically, most of the banks were prevented from using any of the new technologies. And so that's why we felt like 10 years behind some of the new entrants that have come out over time. What we found -- one of the things we're doing is we're working on different projects with people. So one of them is carry. And one of the things that we've learned is that these decisions that we made 25 years ago, like don't keep 2 deposit systems or don't have 3 treasury management sources that feed into the one deposit system, have become real assets because you've got less technical debt and you're rewiring and doing -- you're rewiring the firm and providing services that are new with all these new payment capabilities and your ability to do that has a lot to do with how simple your structure is in the first place. If you think about it, the people who are having the most fun or people who are building a bank from scratch, right? Because there's just no technical debt in that space. So I would say the range of banks and institutions that have low complexity to high complexity really wide. And so it's one of the reasons why we're leaning into operational excellence because we've realized in order to use things like tokenized deposits and to have that connect with partners, the journey is different for different banks based on how much spaghetti they have underneath. I feel pretty good about that. And we're positioning ourselves to be able to be really nimble as that evolves because I think the service is -- it's hard to tell which ones they're going to survive.

Jason Goldberg

analyst
#22

Got it. I guess you touched on fee income earlier, but it's certainly been a source of strength last year this year. I think you've guided out multiple times, including Monday night saying the 2026 once again going to be the higher the higher range that you've laid out. So maybe talk to kind of what's driving that continued upward revision? Upper revision of fee income...

René Jones

executive
#23

Typically, if you think about regional banks, right, you don't think about the capital markets, right? But one of the biggest shifts that we have is that we're much more tied to the capital markets and the capital markets are robust, right? Think about our Wilmington Trust Institutional Services you're basically getting paid for every securitization that happens. The fees aren't huge, but the volume of what we do is pretty significant. We mentioned the capital markets, our M&T Realty Capital Corp businesses are really robust. We've got partnerships with the private loan markets where we might be taking a loan on board and not keeping it on our balance sheet. So that's shifting to fees. So what you see as a robust loan market is actually also affecting our fee income. If you look at commercial mortgage underwriting last year, we did $6.5 billion that we put on our balance sheet and $6.5 billion that we put into the market. So the profile is really different. So some of it is just the robustness of the capital markets and the health of the markets and some of it is literally the change in business model that we've had.

Jason Goldberg

analyst
#24

Got it. And just maybe to say like -- you guys all discount every time we get some sort of a payment from [indiscernible] excluding that -- if you add up the money over time, like you shouldn't be excluding that, right, because it's an extraordinary asset manager that we have a profits interest in?

René Jones

executive
#25

Yes. No, fair. Fair.

Jason Goldberg

analyst
#26

I guess Wilmington Trust, just how do you think about where that fits longer term? What needs to happen to that may be a bigger component of the overall franchise?

René Jones

executive
#27

Yes, I'll start with that, just -- I love what we're doing today. The ability to add that capability into our suite of services for customers is fantastic. We're talking a lot about this teaming together, which is basically using the bank to get at all of the customers' needs. So the private banking components there, the wealth components, the trust components are extraordinary beneficial to us. We're spending a lot of time as we look at the this thing that has in its current state has been maturing and is doing really, really well. The question is really, are there other segments that we're not getting access to that we should be targeting and thinking of -- and so not all wealth is created equal. It always drives me nuts when someone says we focus on high net worth individuals.

Jason Goldberg

analyst
#28

Have you ever introduced yourself as a high net worth individual...

René Jones

executive
#29

If I was, maybe I would -- people run businesses, they have historically industrial companies, which is what the DuPont family built Wilmington on. They've had obviously the tech run, but you think about what's going on today, I mean, you're creating wealth at much earlier ages and the needs of those clients are really different. And the history of Wilmington Trust has been built for preserving wealth, but there's an entire market now today where people aren't really concerned about preserving wealth, the concern about what do I do it? Can I do it a second time? Can I do it the third time. And so I think our job is to kind of look through and see if we can add capabilities that allow us to attack different segments. And we're thinking about that. We're really early in the stages, but I think there's an upside there.

Jason Goldberg

analyst
#30

Maybe just talk to expenses. I think kind of running at the high end of the range that you laid out for the year. Just where are you investing across the franchise? Where do you need to do more to kind of compete in the competitive landscape?

René Jones

executive
#31

Yes. The way to think about what we're doing is we're revisiting all of our processes in the interest of speed and interest of simplicity and interest of the customer. So reengineering area by area. One of the big opportunities for us is to look at -- as we look at -- how do you look at credit and you think about credit underwriting. So we you would say, okay, well, you guys have a great track record. What are you trying to do there? It's really about actually speed to market. How fast can you make a credit decision? How best can you react on the front end? And on the back end, are you using the current capabilities like AI and reengineering your space so that you can do anomaly detection to understand something's happened in somebody's checking account and one of your commercial customers? And what does that mean for a credit event. So you'd be finding out about credit events much faster, which, of course, allows you to actually address problems that exist. So you'll begin to see like we've had -- we have -- we used to be very siloed. So we had great expertise in credit in indirect auto and some of the national businesses. We had great credit around home equity and mortgage. And then separately, we have private banking. And then separately, we have commercial but if you think about it, while those are all different, the themes of speed, anomaly detection, those things cut across all of them. And so what you're seeing happen at M&T is a modernization of all of that stuff and under a set of principles, which is what we call operational excellence. And we think if we can do that, we can simplify it, we can do a better job for the customer. 6 years ago, 5 years ago, we probably did 15,000 releases, new releases of things that affect the customer. This past year, we did 65,000. Like the productivity of the change is really, really high. And so you'll see that cut across most of the major operations of the bank. We'll serve a lot of money. The question is how much do we plow back into new investments. So this question, what's your 17%, 18% return. At some point, you start to get a little bit worried that the return is so high that you might be under investing in the franchise. And so it's -- when we talk about '17 it sort of is a bit of an optimal for us. But when we talk about -- would we want to be 20%? Well, the first question is how much do we want to flow back into the organization. And I think that number is high for a bank our size, competing with very large national banks.

Jason Goldberg

analyst
#32

Fair. Maybe I'd love to hear how you think about how M&T is kind of approaching AI, what are you doing there? And what do you think the biggest cases are in terms of is it lowering costs, improved service, enhance risk management or something entirely different?

René Jones

executive
#33

The direct AI, we have like 3 sort of things we're focused on. We have awareness of AI. So we've got 22,000 employees, 16,000 have become proficient in using some form of AI, and we create environments and to continue to make that happen but relatively very controlled environments. This is what Mike Lister calls, we go really slow to go fast. We also then -- the second 1/3 of that is we're looking at all of our outsourced technology and making sure we have our arms around what that is doing for us. That's probably one of the fastest-growing channels because they're issuing lots of products and services, right, that we will logically absorb without necessarily having to use our engineering capacity to do it. And then the third thing is our experimental work around our own development using large language models. And there, you would see things like the credit that you actually see in the second category and the third category, things like credit. How do we speed up in those, everything we do would be fundamental. If you think AI today, it's -- we're using it in cybersecurity, we're using it in fraud. We're using it in credit. Just pick a fundamental. That's where we're concentrated. Maybe a little less customer-facing today, but I don't think that matters. I think we'll get there.

Jason Goldberg

analyst
#34

Got it. And maybe shift gears to capital. You're approaching your 10% CET1. Just how do you think about redeployment here from here, whether it's been organic balance sheet growth, returning capital to shareholders, buyback dramatic stock, maintaining flexibility.

René Jones

executive
#35

Yes. I mean, last year, 2025, we bought back 9% of the bank kind of crazy. And I think we did that at $183, $184 but that was just disciplined if you can't make loans at the right returns, you need to start -- you need to slow things down and just not make the loans. But that changed. And so our first and foremost, we're trying to grow our business and so we got into a situation where loan growth has been -- has moved up significantly. But the thing that we keep talking about that we're generating a lot of money. It's almost just step back and think about -- when you think about returns, but just absolute dollars as well has allowed us to actually do both grow the balance sheet and give that capital that is in excess. So that capital generation rate, I think, sort of forces us in this place of doing something and the capital generation is growing faster than the bank, opportunity growth has been. So I don't know. It's not any different than we used to think about it ever. I do think that people underestimate the power of that capital deployment. We talk about what does Brian talk about the tangible capital growth plus the dividend, right? And you look at those numbers over time, that has an extraordinary, really extraordinary. And if you think about it, it's way undervalued in my mind, not just for us, but everybody is looking for growth stocks has been forever. We're not a growth stock, we're boring, but we're generating massive amounts of cash.

Jason Goldberg

analyst
#36

I guess on top of that, we're going to get this regulatory update with Basel III and game and the like. At some point, you guys actually pick up fair amount of capital because of that. Just how do you think about kind of deploying that pickup that you're going to get? And when do you deploy it? How do you think about the plan?

René Jones

executive
#37

Well, I think our capital levels are like we don't need to actually raise our capital levels. So my sense is all of that will be deployed one way or another, whichever is the most positive economic value that we can get from it. So I think that is all upside. I think -- I do think about more so about tangible capital and where we want to position ourselves. I wouldn't say I'm worried, but what I would spend most of my time watching is how much leverage is in the system. And I think the leverage in the system is high. And I think it might if you're using old traditional measures to look at that and that you might be missing something. We never had -- you think about somebody has an account and they're invested in industrials, and they decide to lever it, okay, you get that result. But now someone says, "Well, I'm going to put 50% of my stuff in loan funds. So you're actually investing in debt right? And then I'm going to put my margin on top of it. I don't think the world is wired to think about that level of leverage. And so one of the most difficult things is hidden leverage -- so it's probably the #1 thing that I watch for and try to learn more about as I think about our capital levels. I think we're high a little bit today. I think we have excess capital still. But the question is timing, what do you think about the economy because I just wouldn't want to end up with having any low capital, right, when there was an opportunity set. And you know most of our expansion has happened, right, when there's been a slight downturn or some uncertainty in the market, we tend to be a safe haven and it's where we grow.

Jason Goldberg

analyst
#38

I guess we [indiscernible] on that, right, the environment from an M&A standpoint, from a regulatory standpoint, it certainly feels a lot easier. And I think a lot of us came into this year thinking we see a pickup in just bank industry consolidation, we have been. I guess big picture for the industry overall, like why do you think we haven't seen more activity?

René Jones

executive
#39

I think it's a catch 22. We're dealing with humans, right? -- so they say, "Well, okay, regulation is going to be easier. It's easier to get your application then and ever says, okay, is going to be great. And then -- but if you're a seller on the other side, you're thinking yourself like this is an easy environment. I can make a lot of money. I'll go another 2 years, right? I really think that if you're going to predict which institutions are going to be around and which ones will take a path of not being around it's probably the amount of investment they're making in new technologies and systems and those types of things. So I think today, I would be surprised people are sitting around probably looking at the midterms and trying to think if there's another 2 or 3 years of good growth and increases in the stock price, then everybody I would presume wants to sell at the high, right? So that would be my guess, right? The runway is sending 2 signals, one to buyers and one to sellers.

Jason Goldberg

analyst
#40

I guess you guys in the past have been very successful buying banks and adding them on to the platform, I guess, how's your appetite at the moment?

René Jones

executive
#41

Yes. We're in very good shape, not only in terms of the numbers, but in terms of where we are operationally. And we've been talking about the boring stuff now for 5 years. We've done a tremendous amount of work all the way through our general ledger to our digital assets. So we're in a good place. If there's an opportunity to come up, it would not be hard to absorb a bank.

Jason Goldberg

analyst
#42

I guess when you think about it, kind of what fits, is it in market? Is it at a market and kind of what strategic and maybe what financial metrics kind of matter more to you?

René Jones

executive
#43

Yes, you know them all. Ideally, end market would be fantastic. It would be in markets where we don't have #1, 2 or 3 shares. Those are places that are very attractive to us. and they're attractive because it helps us with local scale, helps us with advertising going further brand recognition. And what's happened over time since the franchise is growing, there are more of those places, right? In the Northeast, in the Southeast, Mid-Atlantic areas, there are ample opportunities for us to actually increase our density. And it's really important to us because I think that's what you're seeing on the balance sheet when you talk about our higher margins and those things, we're -- it's a reflection of how important are you and how dense are you in the markets that you choose to be in. If there was something that -- we look at everything, but most likely, those are the easy targets.

Jason Goldberg

analyst
#44

You mentioned hidden leverage earlier. I feel like that's a topic from upcoming annual letter. In prior annual letter, you talked about this whole NDFI situation, I expressed concerns. Just kind of what are you thinking about that currently?

René Jones

executive
#45

Just to refine it, like I think the private loan market have been extraordinary -- extraordinarily beneficial to banking. And go back to when you started and I was in my early days, we couldn't securitize a commercial real estate loan, right? There were no middle market loan funds. There was nothing like that existed. So we've got lots and lots of liquidity. That's a big plus for the banking industry. The one I worry about is the spots where you can't see what's actually happening. And so my concern is lack of transparency more than anything else in complexity. And so you're always looking around corners to understand who's being really transparent. Do you want to -- who really understands their balance sheet? That would be my way I would think about it. When we talk about hidden leverage, the hidden part is like really important.

Jason Goldberg

analyst
#46

Got it. And just maybe just credit quality more broadly. It's I think criticized assets continue to come down for you guys, charge-offs or at the lower end of what we would have expected, yet you kind of built reserves in the last 2 quarters, I think more so than most other banks. So is that conservatism? Is there something directly in your portfolio you're kind of concerned about when your full year charge-off guidance implies an increase in losses in the back half of the year. I'm not sure if that's the right way to think about it?

René Jones

executive
#47

I mean credit is good. I mean you -- I don't know, have any more information than you know. I do think this increase in rates thing is really interesting. If we're going to -- the Fed is going to increase interest rates, it's because they want to slow inflation, which means they want to slow the economy. And so there's been so much robust growth across lots of industries, right? That you got to be careful because it's going to emerge. And it won't be one of the sort of like very direct things say do you have data centers and things like that. There's always the indirect issues like several years ago, it was natural gas -- natural gas in PA and you like, well, I don't have any of that. But yes, you happen to have all the trucks that carry the water to do the fracking, right? It's these indirect benefits. And so everything has been so healthy that I think you need to be a little bit conservative because when that does slow down, in fact, when the government tries to slow things down, there will be an impact, right? You just don't know where it's going to show up. So I'd call it general conservative business?

Jason Goldberg

analyst
#48

Yes. I guess any -- when you look at your C&I portfolio, any particular industries relative to more word about commercial real estate, any particular segments that you're paying particular attention to?

René Jones

executive
#49

No. We -- I now have a weekly meeting where the credit guys take me through a different portfolio every single week. What that used to look like was we do what you said, which is what's going on in NDFI, what's going in, in this particular segment, and we pick the ones we were concerned -- more concerned about, now we're just going through as a routine everything. Just looking for a change, looking for something that's different than what we've seen in the past couple of years, but things seem pretty healthy today.

Jason Goldberg

analyst
#50

Got it. I'm not sure if you caught the presentation of the bank before you, but they expect to spend the bulk of it saying how the competitive landscape among banking has just gotten a lot more intensely, whether it's deposit pricing, whether it's loan pricing, how would you kind of -- you've been around this a long time, how would you characterize the competitiveness today, both within the banks and then kind of feeding in from nonbanks kind of relative to where it's been historically, is it accelerated in the last year or so or kind of just always been competitive in your view?

René Jones

executive
#51

I think the biggest change has been the private loan markets going from very, very competitive in 2025. And then after those liquidity scares from funding withdrawal scarce, they had pulling back and getting more conservative. And I haven't heard a lot of them getting really aggressive, but if there's aggressive in the market, I wouldn't be surprised if it's there as people get more comfortable. One of the really interesting things is when we had those withdrawal -- that those nervous points around withdrawals. The capital markets were so strong that they could actually go outside and get funding, right? And so -- which is healthy. So that actually reduced that risk. And the question is, is that change in underwriting that we saw, which was dampening late 2025. Has that been a permanent effect on them? Or are they actually pushing price? I mean the banking industry is all competitive and you talk about it when you've bumped that you can't book loans over the cost of capital. We complain a lot about that. But the discipline is just trying to not do that, right.

Jason Goldberg

analyst
#52

And before you touched on kind of a longer-term target of a 17% ROE -- how do you balance kind of what's kind of profitability versus growth? And just how does it like you think about it?

René Jones

executive
#53

I mean I think -- there's 2 kinds of growth. Like what's going to happen tomorrow, right? Am I going to make a loan? Is someone going to draw down on their lines or whatever. That's fine. The longer-term issue on growth is are you going to be able to take share, which means are you going to be able to have capabilities. And so all that investing in either infrastructure or technology solutions closer to the customer. You think we talked -- we've had it now for years, it's just been wildly successful, but our NOTA thing that helps solve prior lawyers get around the risk they have of managing these Noster accounts. And that's probably -- it's probably the fastest-growing deposit generator in our bank because it solves the problem for the customer. And so you're looking for those types of things, and they are not things that everybody can add the things that have to be really focused on the outcomes for your customers. So that's going to be our biggest demand for resources. Dale runs a very interesting tight shop where everybody comes in and says, "Here's all the stuff that I want. And then we make them talk about basically make them do a pitch to talk about, okay, who is it going to affect and what's going to -- and the biggest place where the demand is there. Think about cash management services on the commercial side and embedded banking, right? So how do we actually allow that customer to do business with us but not get in their way. So we made -- we're making some investment in those patients.

Jason Goldberg

analyst
#54

Got it. And then as we sit here today, 2 weeks ago in the quarter, back in July, you were thinking about the world runway kind of fast forward to today, any trends that may be different from what you thought?

René Jones

executive
#55

Economy is strong. Not more to say. I mean I can't explain whether you got me so strong, but it is very strong on all fronts.

Jason Goldberg

analyst
#56

Does the Fed hike today change that?

René Jones

executive
#57

I bet, it doesn't. And then the thing that's long proven long study, is it takes 12 to 15 months for an interest rate impact by raise or movement by the Fed to make its way into the economy. So you still have some time to think about even if they change their posture and they were raising rates, you might get an initial reaction by the stock market, but you won't see it in the companies for 12 months. And so then your antenna is up and you're trying to look for where the problems might be.

Jason Goldberg

analyst
#58

Perfect. On that note, please join me in thanking Rene for his time today.

René Jones

executive
#59

Thank you.

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