MAS Financial Services Limited (MASFIN) Earnings Call Transcript & Summary
February 7, 2020
Earnings Call Speaker Segments
Operator
operatorLadies and gentlemen, good day, and welcome to MAS Financial Services Limited Q3 FY '20 Earnings Conference Call, hosted by Prabhudas Lilladher Private Limited. [Operator Instructions]. Please note that this conference is being recorded. I now hand the conference over to Ms. Shweta Daptardar from Prabhudas Lilladher Private Limited. Thank you, and over to you, ma'am.
Shweta Daptardar
analystThank you, Inba. Good evening, everybody. On behalf of Prabhudas Lilladher, I welcome you all to the Q3 FY '20 Earnings Conference Call for MAS Financial Services Limited. We have with us today, Mr. Kamlesh Gandhi, Chairman and Managing Director; Mr. Mukesh Gandhi, Whole-time Director and CFO; and entire senior management team of MAS Financial Services. I would now like to hand over the call to Mr. Kamlesh Gandhi. Over to you, sir.
Kamlesh Gandhi
executiveThank you, Shweta, and good evening to all of you. It is my pleasure to connect to you once again. And as we have mentioned in our presentation, we are delighted and excited to present this 99th quarter results. So the company is in its 25th year of operation. The next quarter, we'll be completing 100 quarters. And as we look back with pride that we -- what we have done over all these years and what comes out of it is consistent performance. So while these 99 quarters have been very exciting and consistent, we would once again like to reiterate that we would like to follow the same path. And we always think -- and that [ fulfilling ] a team MAS is anytime we reach a milestone, we feel we have just begun. So with this background, I would like to give a very brief on how we did in quarter 3, which will be followed by detailed number or explanation by Darshana and followed by Mukesh Bhai and Ankit. So as we all are aware that this is the most challenging times for NBFC, and this is a time where the strength and the weakness of the -- any NBFC will come to the fore. So I'm very happy to share with you that even during this challenging times, because of the fundamentals what we have followed over all these years and what we have understood over all these years in prioritizing quality and profitability of our growth, and not only chasing the growth but selecting the borrowers and creating a win-win situation has helped us to navigate this situation very successfully. In past, we have been meant to see that, but let me tell you that according to my experience, this is the most prolonged event of challenge. But nonetheless, I think complaint is the low mind of the weak. Let us focus on how we can strengthen ourselves and how we can prepare ourselves for our future tough challenges, if any -- [ what for ] tough challenges come, but if any. From the performance point of view, I shared with you our AUM grew by 20%, with our growth impact on the Y-o-Y quarter basis at 21.27% and profitability on a 9-month basis of 29% with stage 3 net assets, that is what we call it as NPA at 1.06% as compared to 1.13% during the corresponding quarter last year, and maintained at the same level of 1.06% which was last quarter, despite of the fact that this has been the most challenging time for not only NBFCs but also the customers who will be served that is the MSME segment. And if you talk about the capital adequacy, we are at a very comfortable capital adequacy of 28.79% being our business model of assigning growth to 30%, 35% of our assets that we originate. In our housing finance, also, we grew at a modest 12.75% and reported a profit of 57.84% on a quarter-to-quarter basis on a lower base. On a 9-month basis, it was 27.65%. And once again, the asset quality has been very pristine. In Housing Finance, we think that it takes time to build up growth. And that is why we ought to be courageous to be patient. So we have to raise the book gradually. But we take -- we were happy with the performance of the portfolio that had 0.24% of net 3 stage asset as compared to 0.34% in the corresponding quarter. So we've improved on the quality of the assets. Just to share with you, strategically, we have always concentrated that how we can extend credit where it is due overall this period and improve on quality of assets. We have done a presentation on understanding of MAS from the point of view of what we're billing, the business mission and bill it. What has made this journey of 99 quarters so exciting and so consistent, that is because of the team MAS. And the fundamentals what we have followed in terms of asset creation of extending credit where it is due, the product mix, adding value to our borrowers and a unit distribution model with around 3,500 centers and which are -- and working closely with close to 100 NBFCs of the country. On the liability side, we have a very unique model of a self-propelling model. Thereby, majority of the capital requirement is met through internal accruals. As you can see from our capital adequacy currently at around 28.79%, and over the journey of 99 quarters, including IPO, MAS has raised capital only 3 times. And if you ask me the future plans, the answer is, I don't know, in short, in medium term. Never say never, but in short to medium term, we don't feel that we'll need more infusion, the way we are growing at around close to 20%, 25% and fueling the growth through internal accruals. This makes this model a very robust model, according to me, with a very ALM. And currently the problem faced by NBFC was of ALM. And then somebody asked me that what about ALM, and we've never knew that ALM can be so distorted in the industry. So we've never had any sort of ALM during this period, and that is what has helped us during this time to navigate successfully. Right result mix, and once again, very important the cost efficiency that we have -- we are very confident at the rate at which we borrow. And very important thing in lending, which as a practitioner if I share with you, and I share with many of my colleagues and many of my [indiscernible] partners and with my team, that lending is not a business of capital and debt. Lending is a business of operational excellence. And that is where we have always endeavored to improve, to learn, to unlearn because this is a task we worked up on, timely worked out. So going forward, we will continue to capitalize on what we've learned over all this 99 quarters, carry it forward. We are at a very strategic inflection point now. If we continue doing what we've been doing during all these 99 quarters, we have a tremendous leverage of a large market size, a very robust liability management of a self-propelling capital mode accompanied by our experience of creating quality assets. So the journey looks very exciting. But once again, every opportunity is as good as it is executed and we are aware of the fact. And we are trying to work hard on that to still improve, learn and unlearn. So with this background, I'll ask Darshana to take you through the numbers in detail. As such, it is presented to you, but for the convenience to understand it once again, she will take you through the numbers in detail. Thank you.
Darshana Pandya
executiveThank you, sir. Good evening, everybody. So I'll take you through the numbers quickly. As on December 20, our AUM is at INR 5,960 crores. Last year, it was INR 4,956 crores as on December. So that is 20.27% increase in AUM. Disbursement has increased by 14.17%. Last year, it was INR 3,882 crores, which is -- this year it is INR 3,882 crores. Last year, it was INR 3,400 crores. Total income as on December '19 is INR 510 crores, last year it was INR 417 crores, which is 22.36% rise in total income. PBT has increased by 9.81%. Last year it was INR 169 crores, this year it is INR 186 crores. PAT has increased by 28.98%. Last year it was INR 110 crores. This year it is INR 142 crores. And we have improved in our stage 3 assets. Last year it was -- gross stage 3 asset was 1.38%. This year it is at 1.29%. And net stage 3, last year it was 1.13%, this year it is 1.06%. And regarding the quarter performance, our total income has increased by 13.72%. PBT has increased by 6.59%, and profit after tax has increased by 21.27%. So this was regarding our parent company. Now if I take you through the numbers for our subsidiary, MAS Rural Housing & Mortgage Finance Limited. Performance for 9 months for MRHMFL. Asset under management has increased by 12.75%. Last year it was INR 251 crores, this year it is INR 284 crores. Total income has grown up by 29.46%. Last year it was INR 23 crores, this year it is INR 30 crores. Profit before tax has increased by 27.65%. Last year it was INR 3.26 crores, this year it is INR 4.17 crores. Profit after tax has grown by 18.70%. So last year it was INR 2.64 crores, this year it is INR 3.13 crores. And stage 3, last year it was point -- gross stage 3 has remained constant, and net stage 3 is now 0.25%, last year it was 0.24%. This is regarding 9 months. And for the quarter, total income is -- has grown by 21.85%. Profit before tax has increased by 57.84%, and profit after tax has gone up by 30.52%. So this was regarding the performance of both the companies. Now I request Mukesh sir to take you through the -- take you through our liability management.
Mukesh Gandhi
executiveThank you, Darshana. So basically, if I talk about the liability, we have fundamentally strong liability management with capital adequacy of 30.11%, of which Tier 1 is 28.79% and Tier 2, 1.32%. We have been having the self-propelling business model, meaning thereby, the growth is achieved mainly through the internal accruals. We have a liability tied up for entire year and for next 6 months also of the next year. Cost of borrowing came down from 9.71% to 9.15% even in this tough period. And we have a healthy ALM with us, so we never understand what is the mismatch so far as the asset and liability is concerned. So these are the fundamentals on which we run our liability management, and it has paid off over a period of time. Even in the time of difficulty also, we could navigate successfully because of our fundamental approach for the liabilities. With that, I request Ankit to take you through the -- further details and numbers so far as the liability is concerned. Ankit?
Ankit Jain
executiveGood evening, all. To further elaborate on the liability management. In this quarter, we did around INR 96 -- INR 956 crores [indiscernible] transaction from various banks, namely SBI, OBC and Indian bank. Going forward, we have more than around INR 1,500 crore sanctions in hand, which we'll be utilizing in the subsequent quarters. In this quarter, we used around INR 300 crore term loan, mainly from PSU banks like SBI, OBC, and also we refinanced from Mudra. Further, we have around -- about 15 -- INR 300 crore sanctions on hand, which we'll be utilizing again in the subsequent quarter. We have around INR 1,800 crore cash credit limit, which we utilize around 75% on a daily basis with WCL as a sub limit. During the quarter, we rolled over around INR 1,200 crores in this quarter. The PSL tag on TL -- on the term loan, government put under NBFC sector, along with our robust performance has been dealt -- has helped us to bring down the cost of the borrowing for the given quarter to 9.15% from last quarter of -- last quarter of the year -- of the corresponding year from 9.35%. We continue to work hard to further reduce the cost of borrowing by exploring new and cheaper source of funds. The debt to equity stands around 3x as of now. I'll hand over the call to Kamlesh sir.
Kamlesh Gandhi
executiveThank you, Ankit. So this is about the liability management and talking about how we create an asset during this year. As discussed with you, we grew our AUM by 20% year-on-year. And it is just to share with you that this was a very cautious decision on the part of the company to be very prudent and extend credit where it is due because it was a unique situation for us where we had sufficient liability and had very good traction on demand, but at the same time we had to be very circumspect on who qualifies for the loan, because when -- I personally believe that whenever you lend and extend credit where it is due, you are not only doing favor to the -- to your company, but also you are doing a favor to the borrower. So with this background in mind, we have continued to work with our borrowers. Thereby, I always -- I've always been advocating that we should not create borrowers, but we should create successful entrepreneurs. So this has been our fundamental on asset creation, the liabilities and the results are before you. So with that, we are okay to take questions from you regarding any of the queries you have.
Operator
operator[Operator Instructions] We have the first question from the line of Dhwanil Desai from Turtle Capital.
Dhwanil Desai
analystGood evening, sir, and congratulations for excellent credit quality in a very tough environment. Sir, 3 questions from my side. The first one is, as you mentioned, we were in a situation where we had ample funds available and [Technical Difficulty] also, but we are very selective and apprehensive in terms of lending. So in last 2, 3 months, at least, we are hearing a lot of data points where the economy is [Technical Difficulty] out and things seem to have picked up. So would you be slightly more or less circumspect going forward and you -- as you see situation on the ground?
Kamlesh Gandhi
executiveSee, first of all, I -- we were more circumspect in funding, as you rightly pointed out. And secondly, we are always not seeing so short term because if you see short term, you plan short term. So we never think about a quarter or half a year or year. If you would -- the right question to ask to us is what are we doing in the next decade because you can't frame your policies on a quarter. But having said this, just to answer your question, it will give you some heads up on that. That data point and ground level reality are not always in sync. It all depends upon what type of customers we get, what type of demand we get and individually how we can assess them in such a manner whereby they're eligible for credit. But having said that, even in this tough scenario, because of our network, because of our vintage, because of our customer base, we have the propensity to grow anywhere between 15% to 20%, which we demonstrated, and we think we will be in a position to grow.
Dhwanil Desai
analystOkay. Got it. And sir, second question is on our cost of funds. I think it has come down to 9.15%. And with liquidity situation improving, do you see any improvement on the cost of funds side going forward?
Kamlesh Gandhi
executiveSo as Ankit told, we are -- we constantly endeavor to reduce the cost of funds because I always interact with our bankers that you never lose money funding a good customer with a lower rate, but you lose money when you even charge higher and the customer is not good. So with our background and with the way what we demonstrated over all these years, it is our endeavor to get it further reduced. Let's see how much we can reduce it going forward. Difficult to give any number, but it has been a constant endeavor, and if this quarter is anything to take a clue about what we have done in this quarter, is it is sufficient to understand.
Dhwanil Desai
analystOkay. Got it. And last question on the housing finance. I think, as you rightly pointed out, we are kind of calibrating our business model around that space. I think one question that I have is that this is one space which is where there are many players and some of them have much lower cost of funds than us. So how do we profitably scale up this model? I mean your thoughts around that would be very useful.
Kamlesh Gandhi
executiveSo see, once again, as I told that lending is not only the business of debt and capital and the cost of fund. It is all about operational excellence. If this is a demand in the space where we are working, that is rural and affordable, it is huge design. And if you can understand the customer correctly and if you can satisfy the need honorably and on time, 100 or 150 basis points here or there doesn't make more difference to that. It's all about availability of the credit, understanding their income criteria and all. And having said that, the way we raise the liability, our cost of funds will not be that substantially high, even if you compare with the bigger HFCs or even the banks. So -- and whatever the cost they save, they are higher operational cost. So I don't think that is a substantial disadvantage on cost. Having said that, we'll be definitely higher on cost, but we do not have that substantial disadvantage on cost whereby it will be difficult to sustain given our customer's approach and given the large market space. So there also, the market space is not a problem, but the way we conduct ourselves on terms of identifying the customer and extending credit where it is due leads to a very calibrated growth in AUM.
Dhwanil Desai
analystRight. Sir, the question was from the perspective that we are earning a very, very healthy ROEs, generating very healthy ROEs at a -- on all other lines. Now in housing finance, can we replicate and -- towards 15%, 17%, 18%, not in near term, but in medium term as we scale up? And is that something which is in your business planning, your business model? Is that kind of number which is baked in or factored in?
Kamlesh Gandhi
executiveRight. So we presume that housing finance ROE is on a critical mask, say, about close to INR 1,000 crores, and the way we have planned our activities and various asset class, we'll be in a position to generate close to 15% ROE. This is what we've planned internally.
Operator
operator[Operator Instructions] We will take the next question from the line of Kislay Upadhyay from Abakkus Asset Management.
Kislay Upadhyay
analystCongratulations on another steady quarter. Could you help us -- help me understand AUM movement vis-a-vis the interest income movement quarter-on-quarter? AUM was slightly flattish, but interest incomes are significant...
Kamlesh Gandhi
executiveSee, what happens is that when we talk about AUM on a given day -- when I talk about AUM as on 30th September and AUM as on 31st December, you have to take everything into account in terms of interest earning. So the opening as on Q2 and the closing as on Q2, the average, and the average as on opening as on Q3 and the closing as on Q3. So to keep it simple, as the company will earn interest on the opening plus the increase abilities of it, if it has been steady, it has been around INR 5,900 crores for the whole quarter. The rest of Q2, INR 5,900 crores was as on the reporting date. So we have to take the average AUM. So this is how we calculate and share the average AUM.
Kislay Upadhyay
analystSir, average AUM on monthly basis for the 9 months is INR 5,500 crores.
Kamlesh Gandhi
executiveWe will get you those numbers, but it is -- it was on the average AUM for the quarter. The average AUM for the quarter will increase in Q3 as compared to Q2.
Kislay Upadhyay
analystOkay. So the ending AUM that is reported is actually less than the average AUM for -- the difference should explain the interest income?
Kamlesh Gandhi
executiveSee, I didn't get your point. Can you come again?
Kislay Upadhyay
analystSir, did I get it right? The average AUM of Q2 was actually lower than the ending AUM of Q2, so the...
Kamlesh Gandhi
executiveExactly. It happens like that only because due -- the report -- the AUM what we report is closed -- on the reporting date, that the INR 5,900 crores something as on September, and as on June, there will be some number, so if you average it out. So the average AUM of Q2 was less than the average AUM of Q3. Yes, you understood it correct.
Kislay Upadhyay
analystOkay, sir. Fair enough. Sir, second question, could you write on our plan to increase direct reach compared to lending to our lending partners, NBFC partners? How is that progress coming? And could you throw some color on that?
Kamlesh Gandhi
executiveSee, once again I will take you through the business model. The ultimate aim is to serve the MSME customers, that is lower income and the middle income group. Direct reach versus NBFC are the medium to sell them. So having said that, we -- our approach is not to fund the NBFC, but our approach is to fund to create the ultimate assets. Now it all depends upon the level of efficiencies at a particular region if I was direct to you or if I was to an NBFC. So with this business in mind, we've started this model. Having said that, I will always maintain that the number of NBFCs increasing and our operational centers increasing over a period of time, our operational centers increasing over a period of time will be more than the number of NBFCs increasing as it looks now. So over, say, around a 3-year basis or a 2-year basis, what looks like a 57-43 might close around, say, 50-50, and then it will improve on a direct basis only because our operational centers will increase. There's nothing wrong in distributing credit to the -- and having the last mile delivery of credit to the people who have the perfect demographic understanding, and with our granular approach with all these NBFCs, we have really created an efficient distribution channel. So going forward, it will strengthen.
Kislay Upadhyay
analystOkay, sir. And finally, adding to this, could you mention the number of direct branches that we opened and NBFC partners that we added during the quarter?
Kamlesh Gandhi
executiveDuring the quarter, I said, because...
Darshana Pandya
executive3 branches, we've added.
Kamlesh Gandhi
executiveWe added 3 branches.
Ankit Jain
executiveThis year, we've added 27.
Kamlesh Gandhi
executiveAnd in 9 months, we've added 27, and this quarter we've added 3 branches. And in terms of NBFC partners, I think we must have added around...
Darshana Pandya
executiveAround 7 to 8.
Kamlesh Gandhi
executive7 to 8 partners.
Operator
operatorWe'll take our next question from the line of Sneha Ganatra from Subhkam Ventures.
Sneha Ganatra
analystSir, just wanted to know -- first question is on these channel partner. How -- what are the tie-ups and the [ fees ] on tractions which we are focusing?
Kamlesh Gandhi
executiveSee, the way we work on -- we time this is on an interest-sharing model whereby the -- where we have dedicated a 5-slide presentation on how we work with them. But even though to briefly take you through it, it's an interest-sharing model whereby they will originate as per our mutual agreed credit screen, which will -- and whatever they originate will be omitted and then we are deep diving them from time to time. And then there will be a rate of interest which will be decided between us and the NBFCs and the ultimate rate what they charge to the customer. And based on that, the interest-sharing model is devised. So it is an interest-sharing model with the NBFCs. And it depends from NBFC to NBFCs and the end customer discount too. Say for example, somebody is working at 19%, then the interest is shared accordingly. Somebody working at 24%, the interest is shared accordingly.
Sneha Ganatra
analystOkay. My second question is on the current, what is the status of the liquidity and the borrowing mix considering our -- some of the ALM are on the shorter tenure?
Kamlesh Gandhi
executiveSee, as far as our borrowing mix is concerned, around 40%, 45% to 50% is through assignment, the rest is through term loan and cash credit. And on terms of ALM, we have matching funds as far as assignment is concerned. Term loan, we have a liability, which is of a longer tenure of 36 to 48 months in -- as compared to our average maturity of around 24 months. So that is a positive liquidity position. And in terms of cash credit, whatever we enjoy that is renewed on every year, and that has been reviewed over all these years. So this is our liability profile as I talk to you. And in short, there is no ALM. There is always a positive ALM as far as ALM is concerned.
Sneha Ganatra
analystOkay. Sir, what is the outlook on the two-wheeler industry scenario overall? And what are the underwriting policies for our company on the two-wheelers and the mutual fund business also?
Kamlesh Gandhi
executiveSee, two-wheeler, as we are aware, it's now on 20%, 25%. We all hope that it picks up over next few quarters. And on underwriting policy, can't be share with you in detail, but to sum up, we extend credit where it is due based on the customer profile and the asset profile. So we decide the LTV according to the asset. And depending upon the customer profile, the loans are given to them. So in a nutshell, sufficient care is taken on the retail capacity and sufficient care is taken on what type of asset they purchase in terms of two-wheeler.
Sneha Ganatra
analystAnd which -- and going forward, how do you see the incremental growth? And which portfolio would you expect the growth could be picking up?
Kamlesh Gandhi
executiveSee, as evident from our asset profile, we are predominantly MSME funders and we have our niche expertise on -- in this segment over the last 2 decades. So obviously, the agility of the growth we are expecting it from this MSME products only.
Sneha Ganatra
analystOkay. And on the asset quality front, any stress are we witnessing in any of our portfolio books or anything? Or it would remain on that same trajectory, what we are seeing in third quarter?
Kamlesh Gandhi
executiveSee, on asset quality, we always told that we endeavor to create quality assets and then we create growth. So it is -- I've always maintained that in the range-bound that GNPA will range between 1.25% to 1.5% and NNPA will range between 1% to 1.25% [Technical Difficulty] range-bound defining the performance on a quarter-to-quarter basis.
Sneha Ganatra
analystOkay. And the outlook on the margin front?
Kamlesh Gandhi
executiveSee, it is currently at 7.36%, improved from 7% last quarter, and we expect this to be maintained this quarter also.
Sneha Ganatra
analystOkay. And your ROA and ROE target, which you mentioned, are being intact, right?
Kamlesh Gandhi
executiveYes. That will be in line on the earnings.
Sneha Ganatra
analystOkay. Got it. Any risk or the challenges are we seeing on the overall -- on the book or any other -- any new from the regulation side or anything?
Kamlesh Gandhi
executiveFrom regulation side, over last 1 year, government has been very supportive coming out with various new things to support NBFCs. And on the compliance, over all these years, we've been absolutely compliant. We have adhered to RBI regulations. We have been doing it very diligently. And we don't foresee any risks in short term or medium term.
Operator
operator[Operator Instructions] We'll take our next question from the line of Shweta Daptardar from Prabhudas Lilladher.
Shweta Daptardar
analystCongratulations on good set of numbers. Sir, any impact of floods in the Karnataka and Maharashtra markets in particular? Secondly, sir, in the Rajasthan market, we've been hearing, especially on the SME loans side and the micro enterprise loan sides, that it's becoming a slightly higher NPA risk market. And thirdly, sir, if you could allude on the fact that how has our ALM behaved on the shorter tenure side?
Kamlesh Gandhi
executiveSee, our partners did have to bear some losses on Maharashtra and Karnataka where we have predominantly been creating assets to our partners. And our arrangement is such that they originate and they have the complete risk. So in Maharashtra and Karnataka, they had some spikes in NPAs, but that was borne by our partner. So as far -- as a matter of fact, our portfolio is absolutely benign. And that is how the structured value got with them, that we provide them sufficient margins to match such eventualities of losses. And it is not beyond the margins what we have provided to them while structuring the vital structure -- like, structuring the transaction. In terms of Rajasthan, you are right. There was a lot of -- Rajasthan, predominantly, was a LAP market. Everybody grew very fast during last 2, 3 years when liquidity was available in plenty. Now people have learned their lessons. There are problems on the [indiscernible] they have extended the problems on their assessment techniques. And it always happens. Over all these years, we have seen that whenever liquidity is abundantly available, people tend to make you stick on their underwriting. And the same has happened in Rajasthan. They have tried -- they have understood that and now they are correcting aggressively, and we engaged with all those NBFCs very closely to improve their underwriting practices too. And the third one on shorter term ALM profile, we have no asset liability mismatch. But once again what you exited in the shorter term asset liability profile, you can come again on that. And I'll ask Ankit to respond to it.
Ankit Jain
executiveYes. If you can further elaborate on the question, what do you mean by the short term -- shorter term [Technical Difficulty]?
Shweta Daptardar
analystWhat is our ALM mismatch and maturity on the shorter tenure side?
Kamlesh Gandhi
executiveMonth-to-month, we are positive.
Ankit Jain
executiveBasically, month-to-month, on each bracket, we are positive. And on a cumulative basis, we are also positive on each bracket.
Shweta Daptardar
analystOkay. Okay. Sir, lastly, one question. You highlighted the fact that two-wheeler loan industry is stressed. Sir, what are the kind of customer profile we are catering to in two-wheeler side? And what is your outlook ahead because we have been consistently seeing slightly negative growth on this particular portfolio?
Kamlesh Gandhi
executiveSee, we predominantly serve the semi-urban and the rural parts of the areas where we are operational. And since -- as you know that the phase is down, so automatically, the financing activities will also take a hit. So that is where you're understanding that markets are there to stay -- very important for us to stay. During the time where the markets are down, as a financier, we should never be innovative and try to grab more share or try to increase the growth which is not in parity with the market growth. So that is where we have been very circumspect. So the outlook is that it is -- we will grow along with the industry and that also will be extending credit where it is due. And with that fundamental in mind, we'll be catering to this product. We are one of the oldest two-wheeler financiers in the country, but we are yet to grow the way other people have grown. I'm not in judgment of anybody's growth, but I personally believe that two-wheeler market being a smaller ticket size for companies like us where you have to work in the hinterlands and in the interiors, you have to be very circumspect if you want to create a quality asset. So the outlook is if the growth improves, which is very difficult to predict because every quarter we think next quarter increase will happen and the growth will come back, but the best option for us is to hope for -- to be optimistic. So with the next quarter or 2, if the growth picks up, we'll once again start growing at a rate of 15%, 20% in that product also.
Operator
operator[Operator Instructions] Our next question is from the line of Shubhranshu from BOB Capital Market.
Shubhranshu Mishra
analystMy first question is that we are sitting on quite a bit of capitalization. And so wanted to understand, which particular portfolio will drive the incremental growth going forward? Sir, would it be MFI or would it be -- or micro enterprise loans or SME loans? How do we look at the growth rates? If you can give the growth rates going forward for, say, in FY '21, sir, for each segment.
Kamlesh Gandhi
executiveSee, the -- if you see our product mix, around 85% of our portfolio is from MSMEs and 15% is from wheels, that is two-wheeler, used car, commercial vehicles. And as I replied to one question earlier, that we are predominantly MSME financiers, having at least expertise of more than 2 decades. So going forward, not only for 2021, but we think that for coming time, we'd like to have the specialty, maybe when the market improves as far as wheels are concerned, the proportion of wheels from 15% might be around 25%. But...
Shubhranshu Mishra
analystWhen will that be, sir, 25%, and which year are we forecasting?
Kamlesh Gandhi
executiveIt all depends upon how it picks up because you'll see the commercial vehicle market is down, two-wheeler market is down. So if that starts growing, with our portfolio, it also starts growing. So difficult to predict when it will happen. But until then, the growth which -- the products, which will drive our growth will be MSME, that is micro, small and medium enterprises.
Shubhranshu Mishra
analystSo what kind of growth rates can we expect in this business in FY '21?
Kamlesh Gandhi
executiveSo we always maintain that we intend to grow anywhere around 20% to 25%, depending upon the market situation. If the markets are favorable, it can be 30%. If the markets are not that favorable and we are very selective on credit, it can be even 15%. So that's a range-bound growth. But once again, the focus will be on quality, profitability and then the growth.
Shubhranshu Mishra
analystSure, sir. My second question would be on your stage 2 assets, which have gone up on a Y-o-Y basis. So just wanted to understand this movement. And also, if you can give us some guidance in terms of the credit cost for FY '21, sir?
Kamlesh Gandhi
executiveSee, the movement between the stages is a dynamic process, and it all depends upon the movement in that particular quarter. So ultimately, where we -- our circumspect is on the stage 3 asset and more particularly because the customers [indiscernible]. They are all lower income group class customers and informal, whereby a 30 or 60 people, it does not necessarily mean a stress asset. That is a very regular feature of working with them. So the right way to judge them, even though I'll reckon it's [ streaker ], it's safe to say that stage 3 assets [indiscernible], that is where we concentrate much upon. Because up until stage 1 and stage 2, we are very cooperative with the customers as we presented how they can be regular. So this is a dynamic process, which goes up and down during the quarter. But at the end of the day, what matters is the loss given default and the ultimate losses that you'll have on the balance sheet.
Shubhranshu Mishra
analystSure.
Kamlesh Gandhi
executiveAnd in terms of '21, as I told you, the GNPA will range from -- according to our past experiences and our credit future, what we realized that given our underwriting practices and all, the GNPA should range between 1.25% to 1.5% and NNPA can be anywhere between 1% to 1.25% range-bound.
Shubhranshu Mishra
analystWell, sir, in terms of credit cost, what I was trying to really understand is what will be the provisioning on the P&L? And what kind of ballpark write-off are we expecting in FY '21?
Kamlesh Gandhi
executiveCurrently, we have that also on a range-bound basis, the credit cost comes anywhere between 1% to 1.25%, including provisioning and impairment, and I think we should be in a position to maintain those levels.
Shubhranshu Mishra
analystOkay. Sure, sir. And sir, just one last question. Given that RBI has its new policy, yesterday it came up for the banks where the banks can lend to SMEs with the EBITDA of the CRR extension. So how do we compete against this, sir?
Kamlesh Gandhi
executiveSee, the problem is not on how we'll compete, the problem is that how all of us will create quality assets. There are a lot of people who want more and more money. If I give you an example, just to share our working, that even in our existing customers who normally would fund them continuously, under the current situation, you have to call them and explain them that -- to decrease the level of leverage given the market situation. So the competition is in the space of creating quality assets. If you want to just create assets, there are no problems. Anybody can create assets. And secondly, currently, the problem is not of nonavailability of liquidity to SME. The problem is that -- how SME conducts themselves, MSME conducts themselves to be eligible for funding. So this is the key point, which all lenders will have to address. And demand for funds does not constitute eligibility for such. So our competition is not in the space of growing the books, and we always try to create quality books and the market is so huge. Market has never been -- lending -- India is a credit-sound economy. So there's a lot of incremental credit gap, business credit gap. The only thing is that, what is your aim? If your aim is just growth, then it's a different way of working. But as far as we are concerned, we are never bothered about competition or the marketplace.
Shubhranshu Mishra
analystRight, sir. So we don't envisage any strong competition on the PSU banks?
Kamlesh Gandhi
executiveSee, these are all extraordinary situations. But over all these 25 years, we have never -- we have focused on what we want to do. We are never focused on what others want to do. Again, we are fortunate to have a large size like the Indian market. So we are -- you do not worry about the market size. You need to worry about your operations.
Shubhranshu Mishra
analystOkay. Okay, sir. Sure. Sir, just one data-keeping question if you can help me with that, sir. What will be the concentration of top 50 customers in your SME book and the top 100 customers in your micro enterprise book, sir?
Kamlesh Gandhi
executiveWe will share it off-line. I don't have it right off the top. We'll share it off-line. Ankit will be in touch because -- it will be shared off-line.
Operator
operatorThank you, ladies and gentlemen. Due to time constraints, that was the last question. I now hand over the conference to Ms. Shweta Daptardar for closing comments. Over to you, ma'am.
Shweta Daptardar
analystOn behalf of Prabhudas Lilladher, we thank MAS Financial Services team for the opportunity. Thank you all.
Darshana Pandya
executiveThank you.
Kamlesh Gandhi
executiveThank you. Thank you, everybody.
Ankit Jain
executiveThank you.
Mukesh Gandhi
executiveThank you.
Operator
operatorOn behalf of Prabhudas Lilladher Private Limited, that concludes this conference. Thank you for joining us. And you may now disconnect your lines.
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