MAS Financial Services Limited (MASFIN) Earnings Call Transcript & Summary
August 12, 2021
Earnings Call Speaker Segments
Operator
operatorLadies and gentlemen, good day, and welcome to Q1 FY '22 Results Call of MAS Financial Services hosted by Systematix Institutional Equities. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Mr. Shubhranshu Mishra from Systematix Institutional Equities. Thank you, and over to you, sir.
Shubhranshu Mishra
analystSo today, we are hosting MAS Financial Services. We are joined by Mr. Kamlesh Gandhi, Chairman and Managing Director; Mr. Darshana Pandya, Director and CEO; Mr. Ankit Jain, the CFO; and members the senior management team. Over to you, sir.
Kamlesh Gandhi
executiveThank you, and good evening to all of you, and I wish all of you are in good health, your family, your colleagues are doing well. So happy to connect to all of you once again. As shared with you through our press release and investor presentation, once again, in Q1, also, we are focused on the -- strengthening the fundamentals mainly on centering the capital base, maintaining sufficient liquidity, high quality of assets and maintaining the provisioning buffer because of this unprecedented time and constantly engaging with the investors -- sorry, constantly engaging with our customers. So as a result of it, as I talk to you, we have more than 25% of Tier 1 capital. We have managed to maintain our asset quality at around less than 2% of net stage 3 asset at 1.72, accompanied by a very strong buffer, which is not negative when they calculate this net stage 3 asset of 1.34%. So we have a 1.3% of an additional buffer, which we practically not [ bid ] into throughout this pandemic year [ once it has been created ]. On the performance of the quarter, while -- as we all know that 2 quarters and 2 periods Q-on-Q are not at all comparable, but just to take you through the basic numbers and then it will be followed by my colleague Darshana Pandya to take you through in detail. We could register an AUM of INR 5,170 crores approximately, which is a dip of around 9% as compared to last quarter, Y-on-Y and mainly because of the collection exceeding the disbursement. And as you all know that it was a very difficult quarter for everybody where [indiscernible] practically [ does ] no business [ loan ]. And whatever we could muster was the later part of May and in June. So with that collection excluding our business plans [indiscernible] by 9%. But however, we could maintain our profitability more or less at a stable level Q-on-Q and Y-on-Y, it's close to around INR 37 crores. And as I said, we see that the quality of assets being stable at 1.17%, net tax of 1.17% of our AUM. Our focus continues to be on our [ value added ] product, that is MSME [ durables ] -- MSME [ durables ] and commercial vehicles, where MSME and like microenterprise and SME loans [ forms ] the major part of our assets under management, followed by [ durables ] and commercial retail loans. So the first, about the workings, as far as the parent company is concerned. And just to add to that on the collection efficiency, we had an average collection efficiency of 93% during this quarter, increasing every month from April to May to June. And as I talk to you, we are at close to around 96.8% in our collection at [ our efforts ], very close to our normal 97%, 98%, what we usually maintain. On the restructuring front, as I shared with you, we are in the process of accessing the financial portion of business borrowers that we work with and we'll be in a position to complete our assets in this quarter and with confidence to our policy of not rushing it into restructuring very aggressively. We would be doing restructuring in this quarter, depending upon the matters of the [ cases ] so as not to [ spoil ] the history of the borrowers who are genuinely affected by this pandemic wave. On Housing Finance, as I shared with you last quarter that in the medium term, we see Housing Finance to play an important role in the overall [ recovery ] of the group. We could register an AUM of INR 294 crores, which was a slight increase as compared to last quarter, that is [ Y-on-Y ] basis. And there also, the quality of the asset is maintained at 0.56% of net stage 3 asset and with our [ indiscernible ] almost intact of INR 3 crores, which is around 1.15% of our on book assets and a very strong capitalization of 49% because of the risk weighted -- because of the stated as to [ net stage 3 assets ] and in the class which we are working is less. So that is about the working and housing kind of -- probably based upon a contraction impact by 21%, mainly because of higher provision during last quarter being in the moratorium period. There was not much being done in the Housing Finance company. So instead of INR 1.05 crores of adding in Q1 '21, it's around INR 0.82 in Q1 '22. So there also, we have a very strong balance sheet to grow the asset once the thing normalizes. And we are very, very hopeful that something will start contributing very positively in our overall growth. So before I hand over to Darshana, let me reiterate that the company is well poised to capitalize on all the future growth opportunities because of a very strong capital base, very strong [ lab ] between management, as we shared with you. We have a liquidity for us close to INR 1,000 crores. Currently, we have a debt tie-up almost for the company here in terms of our assignment of loans and various facilities. And the distribution of the 3,500 centers and also through our past [ NDS, ] we are very confident that once the things normalizes, which I think will be sooner than later and it has already started, we'll be in a position to go back to the trajectory of our previous 25% growth, which what we've been doing since launch. And we have all the [ analysis on the page ] To take you through some detailed numbers for you to understand a nice place, I will pass it on to my colleague, Darshana, to take you through those numbers.
Darshana Pandya
executiveThank you. Good evening, everybody. As I'm sure the numbers are in front of your press releases also there and presentation is also the further asset, but would like to take you through the key numbers very briefly. As on 30 June 2021, our assets under management stands at INR 5,162 crores, which is a contraction of 8.77% compared to last quarter, whereby SME and commercial vehicle loans has contributed positively in microenterprise loan line and two-wheeler loans have come down. So if I give you the configuration of the asset, INR 2,462 crores from microenterprise loans, which was last year INR 3,424 crores. [ SME ] loan is INR 1,813 crores as compared to INR 1,674 crores last year. Two-wheeler loan is INR 375 crores as compared to INR 400 crores last year, and commercial vehicle loan is INR 211 crores as compared to INR 158 crores last year. Total income as on June '21 is INR 148.57 crores as compared to INR 150 crores. Once again, there is a contraction of [ 7.42% ] in line with the reduction in assets under management. Profit before tax is INR 49.53 crores as compared to INR 48.92 crores last year. And profit after tax is INR 36.83 crores as compared to INR 36.59 crores last year which is more or less stable. Regarding the quality of the assets, the gross stage 3 effect is 2.21% as compared to 1.41%. And after provisioning, net stage 3 asset is 1.74% as compared to 1.14% last year. And here, I would like to mention that we have not [ counted ] of the COVID provision of around INR 54 crores, which is 1.34% of our on book assets. This was regarding the [ pandemic ]. Now coming to the Rural Housing Finance numbers. Assets under management is on Q1 '22 is INR 295 crores as compared to INR 284 crores last year, which is a slight increase in portfolio of 3.71%. Total income is INR 8.89 crores as compared to INR 8.77 crores, so just 1.41% rise in income. Profit before tax is INR 1.06 as compared to INR 1.41 crores, and profit after tax is INR 0.82 crores as compared to INR 1.05 crores last year. The reduction in [ PBT ] and PAT is mainly because of higher provisions during the -- during Q1 '22. Regarding asset quality of Housing Finance portfolios, gross stage 3 stands at 0.59% as compared to 0.36% last year. And net stage 3 at 0.42% as compared to 0.26% last year. We are also -- we had a provision of around INR 3 crores, COVID provision. It is 1.15% of our on-book assets. So this was regarding the performance during the Q1 '22. Now I'll request Ankit to take you through our capital and liability management.
Ankit Jain
executiveYes. Thank you. So good evening all. To further [ elaborate ] on the liability management, the company, through its efficient liability management, was able to maintain a liquidity buffer of around INR 800 crores and utilize cash limit of around INR 485 crores, which is like around INR 1,300 crores, which is the liquidity which the company has. Recently, the company has sanction on hand to the tune of another INR 1,300 crores in the form of term loan and direct assignments. In the last quarter, the company did around INR 200 crore direct assignment [ transaction ]. The company is further more than INR 1,000 crores sanction on hand, which will be utilized during the quarter -- during the year. The company aims to maintain a 25% of AUM as our book to direct SME transaction, which helped us to maintain the capability of the assets. The company has available capital facility of around INR 1,820 crores, out of which the company maintained utilization level of around 65% to 70%, and this poses capital liquidity buffer. We successfully rolled over around INR [ 1,820 ] crores across working capital loan, which are sublimit to this capital limit. Further, company leased around INR 100 crore term loan during the year -- during the quarter. This helped us to further finance asset liability maturity pattern. The company further has more than INR 300 crores sanction on hand, which will be write during the current year. During the quarter, company ARPU raised to INR 200 crore market-linked debentures for a term of 13 months. And the company has also [indiscernible] special liquidity for the period ended 30th June, and this was assessment date [indiscernible] liquidity and the cash flow in all committed buckets remain positive. As we have told, the company's capital adequacy remained strong at 28.42% with a Tier 1 capital base of 26.54% and debt equity of 2.93x. And the cost of borrowing for the quarter works out to be 8.72% with the last year, which was around 9.24%. So we were able to reduce our cost of borrowing and we further work towards how to reduce the cost of borrowing further. Now I hand over the call to Kamlesh for further closing remarks.
Kamlesh Gandhi
executiveThank you, Ankit, and at this time we are open to take questions.
Operator
operator[Operator Instructions] The first question is from the line of Bhavesh Kanani from ASK Investments.
Bhavesh Kanani
analystI had two questions, one on the growth. Now in this quarter, Q1, we saw that disbursements have stayed quite healthy, especially when we compare to similar kind of operating conditions in the year ago quarter. So should we expect the pace of disbursements to pick up from here on? That is one. And second one was on the asset quality side. It has held up pretty well, except for the absence of any restructuring during the quarter. So do we have any request pipeline as on today? And if you can quantify any such researching pipeline or requests you would have received?
Kamlesh Gandhi
executiveSo yes, we are expecting a good investment this quarter going by the June numbers, because what the majority of the disbursement was done in last 30 to 45 days. Obviously, that was the work of the earlier days and by the team. So we -- that same pace continues, we should have a good business on this quarter. And we are already witnessing the same in July, around 10 or 12 days of August. So I'm very hopeful that the disbursement will pick up. In terms of the asset quality, because we were very happy in terms of asset quality and we are engaging the previous borrowers as to their requirement. And as I talk to you, we are close to around INR 15 crores to INR 20 crores as restructuring demands, which would be regulated closely. And then we would like to -- would like to engage with them and use them to offer these [ award ] policy and the RBI directives.
Bhavesh Kanani
analystOkay. And sir, if I can add one more question. Given the view you just said on the disbursements, is it right to expect AUM growing by end of the current fiscal?
Kamlesh Gandhi
executiveDefinitely, it should. Just to share with you as the team MAS. I'm not sticking my neck out on this. As a team MAS, we know that we don't have only a quarter or 2 of utilization. We utilize our [ sales ] within the next 12 to 15 quarters or the next 3, 3.5 years. What looks like a combining of around INR 5,600 crores should be close to around INR 10,000 crores, which is what we are trying to aim, provided we are not surprised by anything [ nasty ] like the way we were saying in the last 1.5 years. And definitely, this year should see a growth, maybe based on the Q1 number because when we all know that Q1 was around -- half the Q1 or more than half the Q1 was [ listed ] in the pandemic.
Bhavesh Kanani
analystOkay. And lastly, sir, any update on the recovery from the [ Sambandh Finserve ]?
Kamlesh Gandhi
executiveOutside before the agent has been appointed and the total recurring as of now, the MAS introduction I got is around INR 32 crores to INR 33 crores, which has been mined in an escrow account. And once the [ regulatory ] agreement is signed, the same will be distributed accordingly -- according to the share.
Bhavesh Kanani
analystAnd what share would we would have in the total scheme of things?
Kamlesh Gandhi
executiveI think around 8% -- 7% to 8%.
Operator
operator[Operator Instructions] The next question is the line of Shubhranshu Mishra from Systematix Institutional Equities.
Shubhranshu Mishra
analystI had 1 -- 2 questions right now. So one is what is the percentage of AUM sourced by partner NBFC over the last 2 to 3 quarters? And second, sir, while I look at the Housing Finance subsidiary, it has barely made any kind of profit in the last 3 orders, maybe around -- very low profit on. So what is the thought process there? I mean, should we even have that subsidiary that is not making enough profits? So these are my 2 questions as of now, sir.
Kamlesh Gandhi
executiveTo answer your first question, as you know, that around 67% of our AUM is contributed by the distribution effort to NBFC and 43% is through our 3,500 finance centers reach. So that was the proportion we have been maintaining since last 2, 3 quarters also. Let me go to question on Housing Finance subsidiary. I think that is going to contribute meaningfully in coming years. And if you see any housing finance company at this time in the sales will grow, and the profit has been in line with the AUM at around INR 200 crores, INR 300 crores of AUM. The profit has been [ driven ] -- profitable, first of all, to be profitable as a small base is [ certainly ] a challenge. And then also to maintain a return on assets of close to 1%, 1.25% even on a lower base of AUM reflects exceptional management. So we are very hopeful on our Housing Finance subsidiary. It is [ clear to stick around ] with the group very long, and it will contribute very meaningfully.
Operator
operator[Operator Instructions] The next question is from the line of [ Anand Ramnani ] from [ Vital ] Capital.
Unknown Analyst
analyst[indiscernible] quantification of state in case the asset for...
Operator
operatorYour voice is breaking, so we're unable to hear you.
Unknown Analyst
analystYes. So just wanted to understand if you can give us some numbers on segment-wise stage 2 and stage 3 are each of our subsegments?
Kamlesh Gandhi
executiveSegment-wise, stage 3, I think overall it is 2.21. And segments on well, we are approximately close to 3% on stage 3. That is a major part of our portfolio that is SME and the microenterprise loans are in the range of around 1.5 to 1 point -- no, that is good. And then MSE loans and SME loans, it is average of around 2% -- 2.13% in annual loans and 1.95% in SME loans that is stage 3.
Unknown Analyst
analystAnd sir, what will be the stage 2 be?
Kamlesh Gandhi
executiveStage 2, we are -- give me a minute. I'll transfer [ you the computation ].
Unknown Analyst
analystYou can give absolute will -- I mean, we have the segment-wide data, which can be the absolute figures [indiscernible].
Kamlesh Gandhi
executiveStage 2 we are close to INR 8 crores, annual loans were around INR [ 40.1 ] crores, SME is around INR 52 crores. And in FID, it is around INR 7.5 crores in stage 2. So that gives you a total of 110 crores.
Unknown Analyst
analystSir, out of our corporate [indiscernible] what originated to partners?
Kamlesh Gandhi
executiveThrough partners, as I told, our NBFC distribution, we have around close to 7% to 8% of our book coming from our other NBFC part.
Unknown Analyst
analystBut it is fully distributed across all the segments?
Kamlesh Gandhi
executiveNo, it is around -- 40% must be coming from our NFI partners and the rest 50% coming from the MSME and SME partners.
Unknown Analyst
analystSo SME largely the book is our [indiscernible] out of 57 [indiscernible] MFI and remaining 15%, 13% SME and MSME? So that is largely -- MSME is done by maybe 80%, right?
Kamlesh Gandhi
executiveThat is the policy of the company, that we would like to have the distribution tap with the NBFCs who are in the same line of SME. While our main focus is MSME and SME, we would like to have activity of the task with all the partners who are into [ MFIs and SMEs ]
Unknown Analyst
analystOkay. I'm still not sure if I understood the business well. What percentage of our SME and MSME book is done directly by us?
Kamlesh Gandhi
executiveSee, on product to product in annual, around 60% will be done directly by us, whereas in SMEs around 65%, because majority of the business done through partners is in MFI and SME and in two-wheelers and commercial vehicle also the same way, around 14% to 25% is through partners and the rest will be through us.
Unknown Analyst
analystOkay. Sir, just trying to understand the business a bit better. We do a lot of this MSME and SME directly. So there is no balance sheet cushion of the partner, and yet we have been able to have very low stage 2 and stage 3. So what has helped us to get such good asset quality even in direct loans? There is no cushion of [ the partner ] NBFC.
Kamlesh Gandhi
executiveIn the retail portfolio, as I told you, that around 37% of the business it grow across products in different proportions in percentage, give or take, 5% or 10% here or there. The intervention is through our customers, whereby the credit cost is absorbed by that. So whatever the credit cost we are seeing is more or less on the retail portfolio, which has been originated by us. But how we [ work at ] -- on the metrics is that when we work with the partners, whatever the anticipated loss depending upon the product is [ there is updated in lieu of upfront in the view ]. So say for example, directly, like we're doing at 18% but through partners, I might be doing around [ 13% or 14% ]. So ultimately, what we as is to maintain anywhere between 2.75% to 3.25% ROE, depending upon the distribution we do. If you do it through NBFC, we pass on that credit for [ our subsidiary ] to the NBFC. So if they have a better [ asset ] management, they can pay on money. And if they lose more than what has been anticipated, they have to share from their profit. And in our direct, we get higher yields, but at the same time, the credit profile is higher as far as the retail tariff [ hopefully for us ]. So the hybrid of this is maintaining [ a certain level ] that will maintain anywhere between 2.75% to 3.25% of return on assets while having a fair amount of control on the quality of the assets.
Unknown Analyst
analystSure, sir. Sir, overall, in whatever current NPA we see, is it fair to say that 90% would be in the book that we have originated? Because any of the first [indiscernible] the partner NBFC book would ensure that most of the losses are currently -- and the NPA would be going to them? And is that the right expectation, that on 60% -- so 60% of the book is like responsible for maybe 90%, 95% of stage 2's and stage 3's [ costs ]?
Kamlesh Gandhi
executiveThey absorb it.
Unknown Analyst
analystYes. And sir, given that you work with NBFCs currently, the NBFCs might also be incrementally getting a lot more options to work with banks and other agents given system credit uptake has been. So are you seeing any deterioration in terms, [ maybe working with lenders ] because they're getting more options from other banks or PSUs or private sector?
Kamlesh Gandhi
executiveIt's a continuous process. This is a decade old [ investment ] with all these [indiscernible] And I've said a number of times that in NBFCs [ that do ] assets and liabilities runs down continuously. As far as markets are concerned, our relationship with the NBFC is not just like a corporate for me, but it is always like being at the last helping them to do the last lender of credit. And at the end of the day, build up the same assets, which we listed directly. So the consistency from what they get from us is unparalleled, so to say. So our expected business with them, despite of the fact that they grow, they're pulling more capital, they have more options. But the share what we want in terms of amount, we have position -- we are in a position to maintain since last 10 years, and we have seen strong traction because of our performance overall this detail. So given our consistency and understanding of the factor, we get an opportunity to partner with all the NBFCs irrespective of their [ status ].
Operator
operatorThe next question is from the line of Deepak Agarwal from Axis Mutual Fund.
Deepak Agarwal
analystSo I wanted to understand on the growth side, you did mention that in the longer run, over a 3- to 4-year period, you want to see the AUMs closer to INR 10,000 crores. In terms of composition of growth between the growth via NBFCs and what you originate organically in your own books. So your thoughts there, is it like it will be much more in favor of retail compared to NBFC? How should we look [ at the subset accordingly ] ?
Kamlesh Gandhi
executiveObviously, because we plan to increase our reach from current 3,500 centers to not less than 5,000 centers, because in all the fixed state areas of our operations, we are not penetrated as we are penetrated in [ retail ]. And having worked there for more than 3 to 5 years on an average in each of the states, we are up to penetrate those spaces also this [indiscernible] So given this fact, our contribution from the retail assets will increase and what looks like 57%, 43% in our of NBFC [ it might ] work in favor of our direct retail that is in [ 65% what we see ].
Deepak Agarwal
analystGot it. Got it. And second question, so in terms of the product. So obviously, we have a large SME book. SME will continue to be the growth driver? Or you think others, as you mentioned, like home finance or to retail/commercial, any one of them -- because some of them will be subscale right now, considering their own balance sheet size. Is it predominantly in SME [ same thing ]? Or how should we look at it?
Kamlesh Gandhi
executiveWell, definitely, the focus is on the [ MSME space ] and the SME space because we have in the least player since last 25 years. But with the normalization of the economic growth, we will find opportunities in commercial/retail, [ two-wheeler ] and used car also. So I presume that what looks like 80-10 should look like around 75-25 in terms of wheels contributing 25% and 75% coming from [ annual MSME ].
Deepak Agarwal
analystAnd sir, just last question. Sir, any thoughts on NSFD license. How do you look at that opportunity?
Kamlesh Gandhi
executiveWe continue to have other thoughts that as SSP, we are not going to do anything different. We are going to sell the same class of [ the society ]. And in terms of liability management, if you are well capitalized and given our track record with the various bankers and various lending institutes, for us the reliability at a competitive rate has not been a problem. And what all the SBI, we save on interest rates can be absorbed in the operational cost and a lot of regulatory -- regulated compliances. I think we are better place of focusing on the asset side of the balance sheet to creating an efficient last mile of credit across the segments we work in. This is what currently, strategically we deliver.
Operator
operatorThe next question is from the line of Abhijit Tibrewal from Motilal Oswal.
Abhijit Tibrewal
analystI just had one question. But before that, if you could, please, sir, repeat the product-wise or segment-wise, stage 3 and stage 2 numbers that you gave. Unfortunately, my line was not good. So requesting, if you should please repeat that.
Kamlesh Gandhi
executiveNow I have in front of me the percentage also. So stage 3 is a -- as I said, as far as stage 3 is concerned, we have 2.48 in two-wheelers, 2.08 in annual, 1.42 in SME and 2.33 in [ FID ] loans. And the stage 2 percentage is 2.13, 1.53 in annual loan and 2.90 and [ MSE ] 3.54.
Abhijit Tibrewal
analystSure. That is useful. Sir, now the only question I had here is, when I look at your asset quality, and I'm sure you've touched upon it in the last question as well. Difficult to understand, given that the product segments that you cater to, so microenterprise loans, MEL, SME, two-wheeler, commercial vehicle. In Q1, all these product segments appeared very, very stressed. I mean, talk about any of these product segments. And despite that, I mean, I must complement you. I mean your asset quality performance has indeed been very, very good. So if you could maybe try to share some more color around this. And the other thing, sir, given that 57% of our AUM comes from, let's say, loans which are sourced by NBFCs, at least in the current environment. NBFCs which do own lending to other NBFCs, they have gradually been wanting to reduce that book. I mean I understand that is more on lending, while what you are doing is retail loans being originated by your partner NBFC. So indeed, there is a difference there. But at least in the current environment, most of the NBFCs have been more comfortable with organic sourcing and reducing on lending to other NBFCs. While I see that, I mean, do you kind of tend to have a niche in terms of getting your loans sourced from other NBFCs, which I think is beautiful. So if you could just share some of your thoughts around this?
Kamlesh Gandhi
executiveWell, it's all about being one of them over all these years. As you know, we started with a very small size of INR 2 crores, our first balance [ was only INR 2 crores ] and being that NBFC, we can understand the working of the NBFCs very close. And that puts us in good stead in being very consistent in relationships with them. And as you very rightly put for us, these are now cost-side loans, not just writing [ good checks ]. It is about reaching to the last mile during the last month delivery of credit to the people who know the business the best. Because what happens is [ ultimately ] the informal class you need a very strong value chain. It is not a function of a stronger balance sheet side, but it is a function of a better and a stronger understanding. So since last 10 years, we have been working closely with majority of the NBFCs more than [ on the strategies of ] relationship in 2010-11, soon after the [ AP ] crisis. And as I talked to you, more than 135 strategic relationships and growing. And we contribute to each other and complement each other in a way that we, being a 25-year old organization, being larger in size, have access to credit and access to that and understanding of the segment with -- over the years. We share our experience and they will share their demographic understanding. And we provide them the funding on a constant [ send ] basis. Just to give you an example, if something goes wrong, anybody in the economy, the first time -- the first thing that the lenders being that, okay, will you write the check for 1 quarter, 2 quarters now to fund them. That is why we differentiate ourselves that we know these people are working because they are the same product in which we are. And hence, we are enabling the processes to maintain the quality of the assets with this NBFC. So this has been -- this has been an experience of going through what they are going through right now in our earlier figure. And that puts us in good stead, understanding that. So that is the main reason of our consistent relationships with all these NBFCs. And then coming on to asset quality, as I said earlier, that we -- the way we have planned our distribution is such that the -- we are making the distributors also responsible for the asset quality. And we are passing on those expected credit loss right in the -- right in the interest rate we offer. As I told you, I might be watching the same segment at '18. But when I work with an NBFC, [ I visited ] the credit operational cost and their profitability. That is where we -- that keeps us in good stead in managing the asset quality over the years. The partner, as I must complement my partner NBFCs who are more or large, by and large, ex of all the losses, [ these and dealing with COVID, too ]. And because of our assessment in the basis of the stress capital and stress liquidity, we would maintain the good quality of the portfolio. So this is the function of the distribution network that we have. And as a practice, we always believe that if you are a very strong value chain, then you can create an efficient last mile delivery of credit which signifies that extending credit where it is due. And at the same time, everybody, each and every stakeholder benefits from this lending activity.
Abhijit Tibrewal
analystSure, sir. This is useful. And sir, I don't know -- I mean, I don't know if I'm drawing a right example here, but the way I see your business model and the kind of relationship that you have with your partner NBFCs, I mean would it be fair to say, let's say, what, let's say, an Amul has done in the dairy space, you are also more like a cooperative or this large set of partner NBFCs? So that everyone kind of tends to benefit in this relationship?
Kamlesh Gandhi
executiveDifficult for me to drop [ analysis ] But definitely, we have been working in certain manner where we have created a win-win situation for both of us. These are the smaller NBFCs in terms of, as I told you and help them grow. Many of the access what you are seeing right now has been our borrowers at time. So we have been catalysts in that group. And at the same time, we could realize our objective of extending credit where it is due to the both needy classes [ in the supply chain ].
Abhijit Tibrewal
analystSure, sure. This is very useful. That's all I have.
Operator
operator[Operator Instructions] The next question is from the line of [ Anand Ramnani ] from Vital Capital.
Unknown Analyst
analyst[indiscernible] starting of [indiscernible] and overall, you have successfully navigated and maybe done better than our own expectation. Is that the right assessment?
Alpesh Mehta
analystYes, [ Anand ]. Why is it breaking up? I did not really understand.
Unknown Analyst
analystSo my question is, as of today, based on our Q1 performance and our performance in FY '21, do you see that we have done very well and better than our expectation? That's my question.
Kamlesh Gandhi
executiveI'll put it that way, that this has been our focus, then we could get the results as per our expectation because our focus has been to have remained on maintaining consistency and strong balance sheet. And we have never been carried away by short-term goals. So we are never worried about the quarterly disbursement or quarterly growth. We have always taken a medium- to long-term view. So in consistence to our view and our fundamental understanding to work accordingly, and that is in the [ best way I ] put it that way.
Unknown Analyst
analystSure. So given that we have been able to convert it -- you passed. Maybe I would prefer to use the word, passed the COVID test. Do you think there's a case for us to aggressively grow now that, given that our model has over 25 years and [ more so now with COVID ] then -- very well, is there for us to grow very aggressively, is my question.
Kamlesh Gandhi
executiveIf I share my experience as a practitioner, lending aggressively doesn't go together. So you need to strike the balance as to how you should grow. Let me take you through how we assess the situation is, that over the years, we have mainly grown through accruals. We think that the profit you make is the right barometer of the value that you do at the marketplace. And lending is not just a business of getting capital or [ getting ] about operations. So you take for that sense, the level of operations and the growth that we can manage has its own limitation. So we try, I personally believe that we have geared up, and fundamentally we are of the belief, that a growth that's around 20%, 25% is good enough, it passes into doubling AUM every 3 to 4 years. Not only do you grow but an all-round growth will translate into the development. So this is what we believe in as the practitioner of 25 years.
Unknown Analyst
analystSure. And if I may ask one more question. Shall I go ahead?
Kamlesh Gandhi
executiveYes, please.
Unknown Analyst
analystYes. So given this tough environment, have you seen some of your NBFC partners suffering and being on the verge of closure? And how many of your NBFC partners would you -- do you feel that they won't be able to come back due to these 2 waves?
Kamlesh Gandhi
executiveSo there, we do 2 types of things. There's just [ 2 examples where ] growth will be hampered. Few of the ones who are more or less normal, majority of them fall on -- are in that space, whereby within a quarter or 2, they'll come back to normal. And obviously, this is a time where everybody cannot pass through. So there is a few of the NBFCs, which was why we it not stand [ within this space ]. So in the area with whom we are working, if I just share to you, over the decade, we also have done a cumulative disbursement of more than INR 15,000 crores. And we -- even during this situation, we don't expect them off to be more than 1% cumulatively, even in this segment. So definitely, some of the NBFCs will face problems, but the majority of them over a period of time will come up.
Operator
operator[Operator Instructions] The next question is from the line of Shubhranshu Mishra from Systematix Institutional Equities.
Shubhranshu Mishra
analystLast few questions. If you can give me the ROA segment-wise. And the second question is cash credit is generally expenses, and we have it almost 31% of personal borrowing and it has been at similar levels for the last few quarters. The only [ facet ] we are tending to lower interest regime. Any thoughts on lowering this cash [ trail ] percentage of borrowing [indiscernible] expenses? And of course, if you can get the ROA segment side.
Kamlesh Gandhi
executiveSo I'll speak to -- share with you the ROA segment-wise, that I will share with you offline. And on your [ loan question ] let me tell you that we have converted this into an opportunity because of the WCDL factor. What has happened is now that around 60% has to be in the form of WCDL, that is working capital demand loan. And this working capital demand loan, as Ankit shared with you in the opening remarks, that it is a support part of [ system limit ]. And this WCDL demand loans are linked to MCLR anywhere between 90 to 120 days or 180 days, depending upon the options we take, which practically helps us to reduce the rate of interest without creating any [ error ]. So system limit for us out of the 30% of the total site limit, we use 60% of it. So that translates into an 18% of the total liability. And with WCDL in place, whereby the rates are very competitive, that has translated into -- and the cost reduction in cost as compared to term loans.
Ankit Jain
executiveJust to add on, this is the cheapest line in all my facility, because [indiscernible].
Operator
operatorThe next question is from the line of Bhavesh Kanani from ASK Investments.
Bhavesh Kanani
analystMy question was on the partner NBFCs, which are engaged in microfinance business. If you can share some comparison of how they have been behaving over the last 5, 6 quarters, just so that we have a better idea of the movement from stage 1 to 2 and from 2 to 3, in case of this MFI partner NBFC.
Kamlesh Gandhi
executiveIn MFI partner NBFC, we have close to 97% to 98% collections within -- in last quarter post-pandemic. And majority of them are well capitalized and they have sufficient liquidity. Maybe some of -- a few of them might be taking problems where we have close contact with that. We are at around 97%, 98% of the collection efficiency even during this tough time, which is the confidence that they're in a position to navigate the situation.
Bhavesh Kanani
analystThat's quite surprising given that large MFI players have materially inferior collection efficiency. And...
Kamlesh Gandhi
executiveThat is where this intermediation plays a very important role, because what happens is that they cannot pass on their collection efficiencies to the lenders. And the way we have structured that we have such a business with them is that any of the losses or any of the shortfall in liquidity has to be absorbed by them. So that is what I was sharing with all of you. But right from demonetization where there are losses to the tune of 5% to 7% has been absorbed through the profit or through that capital infusion and to current where their collections has dropped to as low as 70% in some of the areas. [ We will ] have managed to be on time as far as majority of the NBFCs are concerned. And this is how we assess their structural liquidity, their liquidity position and their capital.
Bhavesh Kanani
analystOkay. And sir, have you used escrow mechanism when we are dealing with [ partner ] NBFCs, that their collections from borrowers will end up in escrow and then we recur our money costs and then the partner NBFC can use it for operational purpose?
Kamlesh Gandhi
executiveSo we are trying to do it through designated accounts because escrows are very conversant on the long process, so we are trying to go to designated accounts. And the hurdle what right now we are taking is the current RBI restriction on opening accounts other than they enjoy the [indiscernible]. But just to share with you that we already started working on this idea. And within a quarter or 2, we would work on such a manner that we have still got closer control on the cash flow. So that will be it. We will deposited in the designated accounts, we withdraw our part, they withdraw their part, and whatever the shortfall is, they'll make do in that account and we recover money rather than take just paying us on a particular update. So there will be multiple transactions [ in one ]. That should be enabling program alignment with also a partner, and we are in process of that. So over the next quarter or 2, we will see that funds that are absolutely functional.
Operator
operatorAs there are no further questions, I would now like to hand the conference over to Mr. Shubhranshu Mishra for closing comments.
Shubhranshu Mishra
analystThank you, participants, and thank you, management of MAS Financial.
Kamlesh Gandhi
executiveThank you. Thank you, everybody, and please feel free to contact us for any further details.
Ankit Jain
executiveThank you.
Operator
operatorThank you. On behalf of Systematix Institutional Equities, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.
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