Matrimony.com Limited (MATRIMONY) Earnings Call Transcript & Summary

August 12, 2021

National Stock Exchange of India IN Communication Services Interactive Media and Services earnings 48 min

Earnings Call Speaker Segments

Deep Shah

analyst
#1

Good evening, everyone. On behalf of B&K Securities, I would like to welcome you all to the Matrimony.com First Quarter FY '22 Earnings Call. We have with us today Mr. Murugavel Janakiraman, Promoter and Managing Director of Matrimony.com; and Mr. Sushanth Pai, CFO. So without further delay, I would like to hand over the call to Mr. Murugavel to provide a brief overview of the quarter gone by, and then we can move on to the Q&A session. Thank you, and over to you, sir.

Murugavel Janakiraman

executive
#2

Thank you very much, Deep. Good evening, everyone. I hope everyone is able to hear me. I hope all of you are continuing to stay safe and healthy. India witnessed a severe second wave of the pandemic. And many of our associates and their family members were also impacted. We as a company put health and wellbeing of our people at the forefront. Some of the initiatives we rolled out for the people were special leave, financial assistance, reimbursement of test costs and vaccination costs, online free consultation, enhanced insurance cover, help desk related to COVID, webinar by doctor, et cetera. We also accelerated our CSR initiative to help the society by contributing INR 50 lakhs to the Tamil Nadu CM Public Relief Fund and about INR 20 lakhs towards various other COVID-related initiatives. Given this background, I'm happy to state that we overcame many challenges, and we have reported a strong start for FY '22 with a good year-on-year growth on billing and profitability. As indicated earlier, our strategic initiatives continues to yield results and our focus in product enhancement and customer experience will help to enhance this growth momentum. In quarter 1, on a consolidated basis, we achieved INR 105.2 crores of billing, indicating a decline of 1.4 percentage quarter-over-quarter and a growth of 29 percentage year-on-year. There's a slight decline on a quarter-over-quarter basis as the lockdowns did have some impact in April and May, but the momentum enhanced in June. For Matchmaking, the key highlights are as follows. In quarter 1, the billing was INR 104.7 crores, a decline of 1.3 percentage quarter-over-quarter and a growth of 29 percentage year-on-year. Revenue at INR 104.9 crores, a growth of 4.2 percentage quarter-over-quarter and 21.8 percentage year-on-year. We added 2.2 lakhs paid subscription during the quarter, a growth of 31.6 percentage year-on-year. We continued to see good double-digit growth in volume and billings in North and Western market, which are high competitive -- competition intensity. PAT for Matchmaking business increased 1.6 percentage quarter-over-quarter, but declined 1.9 percentage year-on-year. We continue to track the impact we create for our customers. We're happy to state that we have created about 26,485 success stories in quarter 1. Other highlights for the quarter. During the July 2021, the company has signed a definite agreement to acquire 100% stake in Boatman Tech Private Limited, promoters of ShaadiSaga.com as approved by its Board of Directors. The acquisition will be by the way of share purchase from the existing shareholders for an aggregate consideration of INR 11 crore subject to adjustment at the time of closing. The transaction is subject to customary closing conditions and regulatory approvals. We expect to close the transaction this month. Founded in 2015, ShaadiSaga is a leading player in wedding service industry with over 40,000 vendors across multiple services and catering to customers across 15 major cities in the country. Through a robust digital presence, built with strong social media and the content marketing capabilities, ShaadiSaga has garnered a consistent demand of around 1 million monthly active users with its technology-focused approach. ShaadiSaga offers a differentiated product experience. Following this acquisition, ShaadiSaga founders will join Matrimony.com in senior leadership roles. With this strategic acquisition, we'll accelerate our growth through supply enhancement and superior product capabilities. We intend to integrate ShaadiSaga product technology and social media assets with our offering, that is WeddingBazaar.com and Mandap.com. With this approach, we believe that the deal will significantly strengthen our positioning, which includes both WeddingBazaar.com and Mandap.com, and which enabled both the brands become #1 wedding services brands pan-India. Now coming to the Marriage Services business results, revenue was INR 0.6 crore, a growth of 19.1 percentage year-on-year. Losses in the quarter was INR 2.1 crores as compared to INR 1.9 crores in quarter 4. On the billing and revenue outlook for quarter 2. We have now delivered 4 consecutive quarters of year-on-year double-digit billing growth in Matchmaking, and we expect this momentum to continue, along with the growth in profitability. We expect that Q2 Matchmaking billing and revenue to show a double-digit growth on a year-on-year basis and a single-digit growth on a quarter-over-quarter basis. Wedding service is expected to grow from Q1 levels. ShaadiSaga will be consolidated post closing of the transaction, which is expected by this month. So the contribution from ShaadiSaga will be insignificant in this quarter. Let me now pass on to Sushanth to comment on the key profitability metrics. Sushanth, over to you.

Sushanth Pai

executive
#3

Yes. Thanks, Muruga. Our EBITDA margin for the Matchmaking business in Q1 has improved strongly to 27.7% as compared to 23.4% in quarter 4 and 25.1% a year ago. We are progressing well in our journey to achieve 30% EBITDA margins in due course. Marketing expenses are at INR 37.3 crores as compared to INR 38.6 crores in quarter 4. The EBITDA margins have improved strongly despite salary increments given in quarter 1, mainly due to reduced infra expenses due to lockdown and also revenue increase. Excluding marketing expenses, our margins in Matchmaking are at 63% in quarter 1 as compared to 62% in quarter 4 and 56% a year ago. On a consolidated basis, our EBITDA margins in Q1 are at 21.6% compared to 17.7% in quarter 4 and 18.6% a year ago. We have now crossed 20% mark even on a consolidated basis, and we expect this momentum to continue. On an absolute basis, EBITDA has grown by 27.9% quarter-on-quarter and 40.9% year-on-year. Tax rate is at 25.3% for the quarter. PAT excluding Astro, which are our associate company, is at INR 14.1 crore, a growth of 39.2% quarter-on-quarter and 46.9% year-on-year, which is again a strong growth in profitability. Share of loss from Astro is INR 27 lakhs. Our free cash generation for the quarter has been robust at INR 16 crores, indicating 0.84x to EBITDA, and our cash balance is at INR 302 crores. Return on equity is at 21%. On the outlook for Q2 margins, we expect EBITDA and PAT to show a good double-digit growth, both on a quarter-on-quarter and a Y-on-Y basis, and we expect this trend to continue for the remainder of the year as well. I would like to end with a customary safe harbor statement. Certain statements during this call could be forward-looking statements on our business. These involve a number of risks and uncertainties that could cause our actual results to differ materially from such forward-looking statements. We do not undertake to update any such forward-looking statements that may be made from time to time by or on behalf of the company, unless it is required by law. Over to you, Deep, for Q&A.

Deep Shah

analyst
#4

[Operator Instructions] So as we wait for the question queue to build up, sir, I have a couple of questions from my end. Firstly, could you please elaborate more on ShaadiSaga acquisition? And you have explained that you have changed your strategy now in the Marriage Services business, but how would you like to look at this acquisition, especially that it is largely for the northern market?

Murugavel Janakiraman

executive
#5

Thank you, Deep. See, ShaadiSaga acquisition, in a way, it's significant for multiple reasons. One is that we have moved to a subscription-based business model on wedding services in the beginning of the last financial year. And also for the wedding services marketplace model, there are a couple of things that are important. One is that the good number of listing on the supply side. And while we were strong in certain parts of India, South and to certain parts of India, because these wedding services primarily started in the South. And ShaadiSaga has a good presence in the North and Western market. So in a way, this helps us to become a strong leader in terms of listing across India because also ShaadiSaga has built a good social media presence. They have close to 1 million visitors on a monthly basis. So we'll be able to enhance our offerings in terms of product side, listing side. So these are the benefits. Plus also in terms of product, they definitely built a differentiated and -- product experience. So we see the benefit in terms of product. And also the founders have certain credibility and they invested years in this venture. So the founders joining at a senior position in wedding services, the listing and the social media presence and the product, and all this will help wedding services business to scale up. Wedding is a large business. Somehow so far no one made it big in this category. I hope that with the acquisition of ShaadiSaga, we expect the wedding services business to grow on a strong basis. I mean, however, our base is very small, but we expect post this integration, from Q3 onwards, we expect wedding services to a strong uptake on the growth side. So to sum it up, the benefits on the product, social media presence and also listings side, plus the founder has years of experience in this wedding services operation. These all will be beneficial, plus we're adding leadership capabilities in this space.

Deep Shah

analyst
#6

The next question is from the line of [ Archit Singhal ].

Unknown Analyst

analyst
#7

Can you hear me?

Murugavel Janakiraman

executive
#8

Yes, yes. Yes, Archit, I can hear you.

Unknown Analyst

analyst
#9

Congrats team on good set of numbers. I mean it's good to see the margin improvement. So a couple of questions. Firstly, I mean, Sushanth, if you can answer this one. So marketing spends have come down sequentially, and I think that is one of the reasons why the margins have gone up. So are you seeing a reduction in competitive intensity because of which the marketing spends have come down?

Sushanth Pai

executive
#10

So in terms of EBITDA margins, not only the marketing spends -- obviously, marketing spends have come down by INR 1 crore. That is also the reason why EBITDA margins have improved. But having said that, the competition intensity has not relented in the sense, there is still high competition intensity. But like we told you earlier, we see how much we want to spend for the quarter, depending on our trajectory of the business as well as competition intensity. And we do a balance of both. Given that we had a little slower April month than what we had expected because of the intense lockdown and severe second wave that happened, that's why we sort of tweaked our marketing expenses a bit. Having said this, I think in next quarter, the marketing expenses will increase slightly from the current levels because we did tweak it in quarter 1, we may bring it slightly on the upper side in quarter 2. But that is not going to affect our trajectory on profitability. Like we said in the call, that the profitability will continue to increase in spite of the marketing expenses increase. The other reason why the EBITDA margin increased is also, obviously, revenue increased, right? From a quarter-on-quarter basis also, the revenue increased. And the second thing that also happened was we also got some benefit because of the lockdown, in terms of the offices were not running, in terms of power, in terms of rental, certain things we got some leeway and that sort of also contributed to the EBITDA margin.

Murugavel Janakiraman

executive
#11

Archit, just to add to what Sushanth said. It's mainly on account of the revenue. The benefits all, it's a small benefit. As Sushanth said, in spite of increased marketing spend in quarter 2, we expect a double-digit growth on the revenue side and the profit continued to grow very strongly.

Unknown Analyst

analyst
#12

Understood. And on the growth, I mean, if you can -- so growth has come back. And I mean, if you can highlight what are the key reasons which is driving this growth? Is it the product innovation and the new categories where you are entering, which is driving this growth?

Murugavel Janakiraman

executive
#13

It's basically our leadership team has been able to execute very well because we are continually looking at ways to increase the conversions. So we see that year-on-year, the conversion has been growing very well. So that we expect that momentum continue, mainly on account of our ability to convert free members into paid members on account of multiple things. The continuous product improvements and our execution capabilities, all these factors have been contributing to the increase in growth. Plus also investing in the -- some of the product areas, some of the newer businesses. So a combination of multiple factors have been driving our growth.

Unknown Analyst

analyst
#14

Understood. Two more things from my side. Firstly, I mean, if you can highlight on the pricing per se. And in the annual report, you have mentioned about NRI markets and all. So do you see going forward pricing also to improve? I mean we are seeing the improvement in paid subscribers, but anything on pricing, if you can comment?

Murugavel Janakiraman

executive
#15

Yes. Archit, we see that our ARPU has increased by sort of close to INR 100 compared to Q4. So we continue to tweak in and continue to drive wherever possible, try to get a better pricing possible. And wherever required, we also discount so that the customer can convert better. So basically, we look at both the things so that on one hand, we try to drive the ARPU and one hand, we also look at increase the number of paid subscriptions. So we drive on both the fronts.

Unknown Analyst

analyst
#16

Understood. And last thing from my side, like Murugavel, you mentioned growth should be double-digit going forward also. And earlier, there were comments that marketing spends would be calibrated in the same range. So fair to assume that with growth coming back in double digits because of operating leverage, your margin should increase from these levels and -- I mean, should continue to increase?

Murugavel Janakiraman

executive
#17

Yes. As Sushanth mentioned, we expect the margin to -- because if you look at Matchmaking, the margin at now almost like 27-plus percentage. We expect in due course touching 30 percentage, okay, on the Matchmaking side. And enterprise EBITDA margin will cross 20 percentage, we expect that to further to move up. So while the marketing spend continued to increase to drive the growth and also to take out that increased competition activities. However, we expect the revenue growth and billing growth to continue and our margin also to continue. So yes, Archit, to conclude, yes, we expect the margin to further move up from here on both on a Matchmaking level as well as on the enterprise level.

Deep Shah

analyst
#18

[Operator Instructions] We have a next question in the chat from the line of Mr. [ Kush Dusrani ]. Sir, he wants to ask whether the ShaadiSaga is more of an pinterest model where you can see the listings and contact the vendors directly? What is the model? He wants to understand it better.

Murugavel Janakiraman

executive
#19

Yes. The business model is a subscription business model. Basically, our revenue coming from vendors, paying money to get better visibility and increased leads from us. And as far as the customers who are looking for these wedding services, they come to the portals and they reach out to the vendors who are on the wedding services platform. However, the paid vendors will get a better visibility and better leads. So business model is subscription, which is coming from the vendors in the wedding services space.

Deep Shah

analyst
#20

Right. We have another question in the chat box. Sir, that question is more -- they want to understand more about your marketing spends. The question is that, how long do you think this will continue and whether these are the peak marketing levels?

Murugavel Janakiraman

executive
#21

It's difficult to comment because one hand, because there's -- definitely, the competition and intensity is continuing. And so we need to invest. In some of the areas, obviously, we are not investing it appropriately, we need to reinvest. And also, as a company, we are looking at expanding to newer geographies. We're also looking at launching a new product offering. So it's a combination of all these things, our geography expansion, new product offering and the competitive intensity. So with all these factors pushing us to invest on the marketing side, we expect that the marketing spend to continue. However, as Sushanth said, which definitely is going to help us in the double-digit growth, even with the increased marketing spend, we expect the margin to improve on both at the enterprise level, the Matchmaking level. So that's the outlook currently.

Deep Shah

analyst
#22

Right. Sir, another question was on your international expansion. So there was a time when we had planned to go outside India. Now how is that plan? Do we still see a lot of scope there? Or we will first focus only on the northern markets before going out of India.

Murugavel Janakiraman

executive
#23

No, definitely as far as international expansion, pretty much on the cards. We expect Bangladeshi operations to commence from before the end of this quarter. And we're also working towards the launch of Sri Lankan matrimony or the operations in Sri Lanka, hopefully, before the end of quarter 3. We also have a muslimmatch.com. That's a global matchmaking services -- sorry, the matchmaking service for global Muslim, and it's completely currently online. As far as the physical operation is concerned, it's going to be in Bangladesh for BangladeshiMatrimony; and for Sri Lanka, it's for SrilankanMatrimony. While we continue look at growing the Matchmaking business in India, wedding services business in India, we're also looking at global opportunities also as a part of our growth strategies.

Deep Shah

analyst
#24

[Operator Instructions] The next questions are from Mr. Devang Bhatt.

Devang Bhatt

analyst
#25

Your paid subscriber has declined by 2.9%. Your ATV is up by 1.6%, but the Matchmaking revenue is up by 4.3%. So can you explain us the difference? I also have following -- follow-up questions, but first if you could...

Sushanth Pai

executive
#26

Yes. Sure. So when you look at the paid subscription 2.9% and ATV 1.6%, right, you need to look at actually the billing, not the revenue because the paid subscription is based on the billing number. So that's how it matches. So if you look at 2.9% and 1.6%, the net impact will be about 1.3%, and which is what is shown in the quarter-on-quarter basis.

Devang Bhatt

analyst
#27

So what is -- I mean what would be the breakup of Matchmaking Services in this quarter?

Sushanth Pai

executive
#28

So that is given, right? You are talking about billing?

Devang Bhatt

analyst
#29

The paid subscriber and ATV growth, if you could give us the growth?

Sushanth Pai

executive
#30

Yes, so that's given. So 2.9% is the decline in paid subscription . ATV increased by 1.6%. So therefore the net...

Devang Bhatt

analyst
#31

This is for billing, right?

Sushanth Pai

executive
#32

That's on billing.

Devang Bhatt

analyst
#33

I'm talking about the revenue.

Sushanth Pai

executive
#34

No, revenue that is -- we don't track it like that because the ATV is based on the subscription amount that is received. And then it goes on a -- we amortize it over the period of the package. So you have to see it from the billing wise only.

Devang Bhatt

analyst
#35

Okay. So your billing is down Q-o-Q, but what gives you the confidence of getting a higher revenue growth on a Q-o-Q basis?

Sushanth Pai

executive
#36

Yes. So what happens is that the billing was down on a Q-o-Q basis because quarter 4, there was an impact in terms of how the revenue is shaping up in quarter 1 because of quarter 4 and quarter 1. Now because in quarter 2, we are again seeing a particular billing and particular trajectory, that's how the revenue comes. So it depends on -- it's like this. Revenue accounting is based on how the billing shapes up from month to month. So for example, if in a particular month, it is lower in the beginning of the month, then it affects more in the same quarter of -- rather in the same quarter itself. Suppose the billing is high towards the third month of the quarter, then it impacts or rather you get higher revenue in the next quarter. So it's like that. Because predominantly, our packages are in the 3-month category. So therefore, that's how the revenue shapes up.

Murugavel Janakiraman

executive
#37

Just to add to what Sushanth said. So far as the Q1, the billing was impacted in April and May, and it's a bounce in the month of June. So whatever increased billing in June, we target the bearing on the Q2. So because the April, May, it was impacted and it also had an impact in the billing in the quarter 1. So Q2, we expect that the revenue to continue because of the increased billing we saw in June and 2/3 of the benefits coming in this quarter, plus also the equity has been -- we expect year-on-year the double-digit growth to continue.

Devang Bhatt

analyst
#38

The growth will be in the high single digit or a low single digit?

Sushanth Pai

executive
#39

Hello, we are not able to hear you.

Devang Bhatt

analyst
#40

So this growth will be high single-digit Q-o-Q or low single digit Q-o-Q? And will it continue for next quarters?

Sushanth Pai

executive
#41

So what -- so basically, what we have said is that Q2 matchmaking and billing will grow double digit on a Y-on-Y basis and a single digit on a quarter-to-quarter basis. We are not saying whether it is high or low because we need to see how, for example, August shapes up, September shapes up and all of that. So right now, we are just leaving it at a single-digit basis. So if we do very well in August, then that can improve a little more, right? So we'll have to see that.

Murugavel Janakiraman

executive
#42

At this point of time, we're just kind saying -- at this point of time, we are saying that there's a year-on-year double-digit growth and profit trajectory will continue. We are close to 15 percentage. It can even get better on the profit side. So we expect the profit to improve better and the billing and revenue to have a double-digit growth.

Devang Bhatt

analyst
#43

So your profit trajectory will be similar to this Q1 quarter? Is it?

Murugavel Janakiraman

executive
#44

We may expect better profit also year-on-year basis.

Devang Bhatt

analyst
#45

Okay. Year-over-year basis?

Murugavel Janakiraman

executive
#46

Yes.

Devang Bhatt

analyst
#47

Okay. And then has your pricing stabilized, the mix that you were changing in terms of subscribers, has it stabilized now?

Murugavel Janakiraman

executive
#48

Price is the combination of different packages. So we continue to figure out. As I said, there is a personalized service, which are sold at higher packages. So that kind of similar level, slightly more, depends on how we're able to convert users into various packages. So we expect it will be the similar range or maybe slightly get better, depends on how the quarter ends. Very difficult to kind of put a number to it, but our strategy has been that continue to do what it takes to convert and also where it's possible to get better subscription at a right ARPU, which we try to do that.

Deep Shah

analyst
#49

[Operator Instructions] We have one question from a calling user.

Unknown Analyst

analyst
#50

Can you hear me?

Deep Shah

analyst
#51

Yes. Yes, we can hear you. If you just, kind of please, introduce yourself?

Unknown Analyst

analyst
#52

Congratulations on a really good set of numbers. Murugan, you have alluded in the past that we want to grow double digit. But when do we see a run rate of INR 500 crores? Can we see INR 500 crores on an exit this year in Matchmaking?

Murugavel Janakiraman

executive
#53

We hope we get to the number, okay.

Unknown Analyst

analyst
#54

Yes. But if you stay about quarter-on-quarter single-digit kind of growth, we can exit on a run rate of INR 500 crores. Is it possible?

Murugavel Janakiraman

executive
#55

Yes, yes. I hope that we can -- that is possible. Hope kind of able get to that number.

Unknown Analyst

analyst
#56

Right, right, right. And Sushanth, to reach that number, do we have to spend a lot on marketing? Because I guess 2 quarters back, you said that INR 40 crores is the max you want to go and today you're saying that we might have to increase that. So a word on the marketing expenses?

Sushanth Pai

executive
#57

Yes. So what we are saying is, yes, see, if you remember, we had said that marketing expense is a function of our growth trajectory and also competition intensity. We'll balance both. We had also said, you're right, that even though competition is going to spend more, we'll be in a particular range sort of a thing. But you'll have to keep revisiting this. Right now, our thing is that, yes, we are now in the INR 37 crores, INR 38 crores, that will increase further in quarter 2 within our range that what we have said. Now what we will spend in Q3 and Q4, we will again look at it at that time. But right now, it looks like that it will increase from this level onwards, but whether we want to go much beyond what we had indicated earlier, we'll take a call as we go along. But broadly, that call is also going to be taken, depending on a growth trajectory. If the growth trajectory is good, even if we increase marketing a bit, we can still keep our momentum in terms of increasing EBITDA and PAT on a quarter-on-quarter basis. So broadly, our plan is that we want to increase billing on a double-digit Y-o-Y basis quarter-on-quarter and also improve profitability on a double-digit Y-on-Y basis quarter-on-quarter, even on a quarter-on-quarter basis. So I think as long as we keep track of it, the marketing will be like a number that we keep tweaking depending on those factors.

Murugavel Janakiraman

executive
#58

Just to add to what Sushanth said, there are multiple things. One is definitely increased competitive activities. And we also have the growth plans. We're also expanding into international operations, other countries. We also have the product offering. So there are multiple things. We're also now looking at wedding services also. But wedding services will also be in similar range. So there are multiple things. So we expect that, as Sushanth said, marketing is a function of our growth trajectory and -- plus competitive marketing spend. So what you're looking at broadly, good double-digit growth and profit moving up strongly. And these are the 2 things we're looking at. So top line growth and profit growing strongly. There are a couple of things really depends on that, as Sushanth said, our growth trajectory or growth initiatives plus what we see in the market.

Unknown Analyst

analyst
#59

Right. Right. I have 2 more questions. Murugan, see I guess we ended June on a very good note. Is it because during Q4 numbers, you said that our billings would degrow much more than what you have shown. So was June a really good quarter for -- month for us?

Murugavel Janakiraman

executive
#60

Yes, really, June. I guess the momentum picked up from somewhere in the mid -- the May because when you had an analyst call, kind of the outlook was not so good because it was severe lockdown. And the momentum picked after that. Yes, June we delivered well, yes. Momentum picked the end of May.

Unknown Analyst

analyst
#61

So June would be better than Feb or March, if I have compare like that?

Murugavel Janakiraman

executive
#62

Yes, June is better.

Unknown Analyst

analyst
#63

Right. And my last question will be after the acquisition, do we expect EBITDA loss in our wedding services business to go above the range of, say, about INR 1.5 crores to INR 2 crores on a quarterly basis?

Murugavel Janakiraman

executive
#64

No, we are at around INR 2 crores. It will be in a similar range for this quarter as well, and we don't see any significant increased losses. And again, probably one quarter down the line, post-integration, we also expect the billing momentum to move up in wedding services from quarter 3 onwards. So the outlook at this point in time, the loss will be around INR 2 crores.

Unknown Analyst

analyst
#65

Okay. Okay. Great guys. Congratulations once again on a very good set of numbers.

Murugavel Janakiraman

executive
#66

Thank you.

Sushanth Pai

executive
#67

Thank you so much.

Deep Shah

analyst
#68

The next question is from the line of Mr. [ Manivannan Kannan]. Okay, Mr. Kannan has sent his question in the chat. So I'll just ask from his behalf. So the question is, in spite of 3 players aggressively investing money, the industry growth is tepid, unlike other new age industries, which solve much lower needs. I feel it is because there is no repeat business opportunity from users. A satisfied user on other platforms will do business more, whereas a satisfied user on matrimony will get married and churn out. So the industry can't grow at a great speed. What is your view on this small opportunity, sir?

Murugavel Janakiraman

executive
#69

Yes, that's kind of in terms of -- compared to other Internet businesses, yes, we don't have repeat users. The other Internet business, yes, you are right, once you're a customer, once you become satisfied customers, they can be possibly a lifelong customer or probably they can transfer for long term. Yes. So in the kind of matchmaking, yes, once satisfied customers, where you have to end up in losing them. That's a fact, that's the nature of the business. However, India definitely has the number of users looking at getting married and the level of online penetration definitely is improving. Yes, there is intense competition and for various reasons, it could be that why the things not moving up. One is that, it's because the point what you already said that the people get married and they leave the website. The number of new users coming -- also that because today the multiple players, and today, people are trying to kind of eat into each other markets, that's what trying to happen. So the number of new people coming, yes, there's been growth, it's growing at a double-digit basis. And we expect that momentum to continue. Whether we're going to grow at a higher percentage, it may not be the case. The reason is that while industry why you see the multiple effect much stronger is because existing users transacting again and again. In this case, the new sub base is growing but not growing at the 30%, 40%, can't grow at that base. It can go at a double-digit pace. I think industry growing at a reasonable pace. I think that's what we can expect, in the overall user base growing at probably a double-digit basis, this one growing at double-digit basis. I think that is a reasonable expectation you can have on the business. Unlike other e-commerce businesses, while we can't have existing users keep coming and buying plus they're also buying more services, that may not happen in this category. Yes. Is there opportunity to grow? Yes, there's opportunity to grow because the number of people looking for life partner vis-a-vis the number of people getting married, there's definitely opportunity to grow. But the growth will be in -- the user profile growth only at double-digit until and otherwise, we come up with new innovative ways to kind of target growth. We will continue to figure out what else can be done to either increase that user base. However, it is one thing about driving that number of users coming on the platform. That's one thing. Again, the revenue is a function of what percentage of those users going to become paid number? So while today, a certain percent of users going for a paid membership and we continue to do a product improvement and various strategies to get more people go for paid subscription. So that another way to drive the growth is, yes, the number of users signing up the platform going up. Other way to drive the growth is converting the more number of users going for a paid transaction. So we continue to work on both these areas. And while the thing is that there's a positive outlook, there's a growth momentum, we expect the momentum to continue. We expect only to further move up. Yes, there is increased competition. It's sort of anyway that it's a challenge. But however, as a leader in this space, we're executing very well. We have widened the gap between us and the other players. In fact, we're widening the absolute revenue gap between the other players in the industry. So we're widening the gap. We continue to execute very well. We'll continue to work on the ways to get more people to go for the paid membership and also try to get more people to sign up, sign for the matchmaking platform. Yes, the nature of this business is not like other things. But however, this business in a way that it's strongly entrenched in terms of when it comes to matchmaking, obviously, Matrimony is definitely one of the most preferred brand. So as long as humanity exists, the matchmaking will continue. In that way, this business, in a way, the eternity or the longevity of this business is very high. And so that way, while there are some challenges like we don't have repeat business, there's a lot of positive about it. In fact, among all the Internet business who are paying for subscription, matchmaking is where people pay for highest amount of subscription because today, people pay almost INR 5,000 for digital subscription. No other digital subscription business gets this kind of ARPU. This talks about the people's beliefs in this category and Matrimony.com. So that way, there are a lot of positive around it. And so we continue to work on ways to increase -- drive the growth. So -- and again, more important that satisfied us as a company that because we consider matchmaking one of noble service. So like how healthcare, how education, we truly believe that matchmaking is a very noble profession. So yes, immense satisfaction -- we have immense satisfaction in getting 1 million people married.

Deep Shah

analyst
#70

Right, sir. We have the toll-in user back. If you could please introduce yourself and ask your question.

Mohit Motwani

analyst
#71

Hello.

Deep Shah

analyst
#72

Yes, you're audible. Please introduce yourself and ask a question.

Mohit Motwani

analyst
#73

This is Mohit here from HDFC Securities. So I basically had one question, sir. So with respect to -- we have spoken about this in the previous calls as well regarding the increased popularity of the dating app, right? So now even in the South being your major market, so we have this regional dating apps also, which have come up and have become popular. Like one is, I think, by the name of Anbe, one is by the name of Arike, which is for -- which targets the Malayalam community. And Anbe, I think, targets the Tamil community. So there are the regional specific dating apps which have come up. So do you feel that this could be one of the -- one of the more -- one more layer of competition for your business and it could impact the growth in paid profiles?

Murugavel Janakiraman

executive
#74

Mohit, as I said in the past, we don't see the dating sites are any real competition to matrimony business. Look at all the dating sites, no one even cross a couple of millions of dollars of business in spite of some of the players there being in the market for more than a decade also. So that's why the dating is something which has a low penetration. And the user base is completely different. They have challenges at getting female audience. So even the largest dating sites in India not even crossed $2 million revenue. So we don't see dating as any significant competition to the matrimony business. And we also don't see that this kind of overlapping with the people looking for the matrimony. So we don't see definitely any significant competition for the wedding services. And so we don't see that as a challenge.

Mohit Motwani

analyst
#75

Okay. And sir, my one more next question is with respect to pricing, right? So just a combination of various packages with right from the basic package to the premium packages. So if I understand correctly, so because the -- the ARPU has shot up because of the decline in subscriber base from Q2 to Q1. Is my -- and there's no major change in the pricing. So is my understanding correct on that part?

Murugavel Janakiraman

executive
#76

No. Actually, Mohit, why that -- the number of paid transaction dropped on account of the challenges what we faced in April, May on account of COVID lockdown. Otherwise, the billing volume would have grown compared to the earlier quarter. So ARPU has nothing to do with the drop in the paid transaction. The ARPU is a function of, as you rightly said, it's the mix of various packages. It depends on which package we're able to sell in a particular quarter, the ARPU slightly increases or decreases.

Deep Shah

analyst
#77

Sir, we have one more question in the chat. The question is regarding your employee cost. So the question here is, would we see an increase in hiring now as things open up? How should we look at the employee cost line item?

Murugavel Janakiraman

executive
#78

See, the employee cost is around -- at enterprise level around 32 percentage. And we expect it will be sort of at a similar level. And as the revenue grows, the employee cost as a percentage may even come down because we don't invest so much of -- we don't invest in the corresponding employee cost. So that's the nature of business at economic of scale when the revenue increases, the cost, be it infrastructure cost, be it employee cost, even the marketing cost should come down. So we don't see that -- while we definitely invest in certain areas, but however, we don't see that employee cost moving up. It -- as we progress, it may even come down further.

Deep Shah

analyst
#79

[Operator Instructions] So we have one more question from a caller.

Rajesh Kothari

analyst
#80

Am I audible?

Deep Shah

analyst
#81

Yes, you are audible.

Rajesh Kothari

analyst
#82

This is Rajesh Kothari from AlfAccurate Advisors. I just have one question that in terms of the consumer behavior in the last 3, 4, 5, 6 months, are you seeing any trends over there? And this strong growth of 29% on a Y-o-Y basis, is it just due to the low base? Because if I look at first quarter FY '20, you had INR 92 crores of billing compared to first quarter FY '21, it was INR 82 crores. So of course, the base was very low, and therefore, it is 30% growth. But as we move forward, will it be more like a double digit, low double-digit kind of a growth? That's what you are guiding for?

Murugavel Janakiraman

executive
#83

Yes, Rajesh, because last year, Q1, we were severely impacted because the base was low. This quarter, we had a strong double-digit growth in terms of the billing. So yes. But definitely, we'll be looking at going forward year-on-year basis, like a double digit growth. It won't be likes of 29 percentage or 30 percentage year-on-year, will definitely be double-digit growth.

Rajesh Kothari

analyst
#84

Okay. So when you say double -- so basically, you are saying that INR 110 crores, INR 125 crores, that basically, over a period of time, Q-on-Q basis by fourth quarter exit rate, you can reach to, what, INR 120 crores kind of thing. That's what you are looking for?

Murugavel Janakiraman

executive
#85

No, we'll continue to kind of have a double-digit growth quarter-on-quarter. Yes, it's a work to get to that number and -- before the end of the year. That's what we're working on. That's -- we are working towards it.

Rajesh Kothari

analyst
#86

Okay. And to my first question that in terms of the behavior of the consumers in the last 3, 4, 5 months, any trends to understand any major difference?

Murugavel Janakiraman

executive
#87

No, we don't see anything. Nothing has changed significantly in the last or even to some extent in the last couple of quarters or anything like that. One thing that definitely, during the -- the COVID definitely has accelerated the digital adoption in India and -- so more and more people are now open to online for various services. So that way not only for us, there is -- generally there's good digital adoption taking place in India.

Deep Shah

analyst
#88

Sir, we have one more question from Mr. [ Sunil Kumar ]. He's asking, are we looking at some big matrimony player acquisition in the Northern Hindi markets?

Murugavel Janakiraman

executive
#89

At this point of time, we are focusing on our growth, and we continue to focus on improving our product and the conversions. If at all any opportunities arises in the future, we'll evaluate that opportunity.

Deep Shah

analyst
#90

Thank you, sir. So given there are no more questions, over to you, sir, for any closing remarks.

Murugavel Janakiraman

executive
#91

So thank you, Deep, and thank you, everyone, for participating in the conference call. And I hope everyone kind of continued to stay safe and stay healthy, and look forward to connect in the next quarter. And Sushanth, is there anything you want to add?

Sushanth Pai

executive
#92

No, nothing much. I think we have discussed everything. In case you have any questions or any specific queries, do feel free to write to me or to our IR consultants as well, Valorem Advisors. So look forward to keeping in touch. Thank you.

Murugavel Janakiraman

executive
#93

Yes. Thank you, once again, and I appreciate your interest and participation. Thank you.

Deep Shah

analyst
#94

Thank you. Thank you for joining this call. On behalf of B&K Securities, have a good evening. Thank you so much.

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