Megacable Holdings, S. A. B. de C. V. (MEGACPO) Earnings Call Transcript & Summary

October 28, 2022

Bolsa Mexicana de Valores MX Communication Services Media earnings 61 min

Earnings Call Speaker Segments

Operator

operator
#1

Good morning, and welcome to Megacable's Third Quarter 2022 Earnings Conference Call. With us this morning from Megacable, we have Mr. Enrique Yamuni, CEO; Mr. Raymundo Fernandez, Deputy CEO; and Mr. Luis Zetter, CFO. Let me remind you that the information discussed in today's earnings call may include forward-looking statements on the company's future financial performance and prospects, which are subject to risks and uncertainties. Megacable undertakes no obligation to update or revise any forward-looking statements. I will now turn the call over to Mr. Enrique Yamuni. Sir, you may begin.

Enrique Robles

executive
#2

Thank you very much, and good morning to everyone, and thank you for joining us today. During the third quarter, the macroeconomic situation continued to generate a challenging environment for the industry and for Mexican families, including a rising inflation, the increase in Mexico's -- the Banxico's, the Mexican Central Bank reference rate and lower annual growth expectations. In this context, Megacable continued to make steady progress in its business strategy and growing EBITDA. While entering new territories and reaffirming its commitment to offering quality services adding the best value for the market. The remarkable subscriber growth achieved during this quarter confirms that the strategies that we have implemented are paying off. We are convinced that this is only the beginning of the positive trend and that increases for the coming periods should be higher to meet the goals that we have set for the company. It is worth noting that successful sales strategy of the company, which continues to be reflected in the highest level of gross adds for the quarter a proof of the subscriber progress and service position, and this growth is coming from both legacy footprint as well as from expansion to new territories. In that regard, we have added 11 new cities at quarter end and 3 more cities and towns will be announced before year-end. Regarding financial results, continued to be very solid revenue figures for the period reflect an outstanding performance for the corporate segment. This revenue comes from a balanced mix, including the government, corporate and enterprise markets. Regarding EBITDA margin, EBITDA margin erosions is mainly due to the higher cost and expenses inherent to the current operating volume. The EBITDA margin should bounce back, as we continue to increase penetration in the new territories. Moving into our new generation video platform, the integration capabilities and the friendly user interface of Xview continue to position our service on top of the subscribers preference. We are certain that we have the best video product and the market acceptance is being reflected in the close to 90 million interactions registered on a monthly basis. Regarding the GPON Evolution project we can confirm, it has been concluded with a progress of 100%. We are very satisfied with what we have accomplished with this initiative since fiber deployment, together with the evolution of HFC, including [indiscernible] to reach a lower number of homes per node will ensure the quality of our services in all our footprint. As per our expansion plan, we can probably say that we are finally seeing [ a site ] of the total potential of the project. The contribution of the new territories is now visible on the subscribers and RGUs for the quarter. It has been very challenging since we are subject to external factors that are raised in the market such as extended delivery times, electronic equipment shortages and public safety, [ driven ] through the contribution from the new territories is not at the levels that we expected. We are confident there are more noticeable ramp up is underway, starting in the fourth quarter, considering the current fiber rollout capacity of the company. We are aware of the challenges of our current macroeconomic environment, but we are confident that the measures we have deployed to contain those factors, together with the positive reception we have registered in new markets by offering higher-quality products and a great customer service will allow us to achieve greater [ operating ] transactions in the next quarters. Regarding CapEx, it is important to clarify that even though we are -- that even -- that we are behind schedule in terms of activated kilometers, the associated investments have already been reflected in the CapEx figures. We have been working closely to overcome the delays we have been facing in the fiber rollout. As a result, we expect a substantial change in the activation of additional kilometers in the coming periods. Another aspect to finally -- to highlight was the successful placement of MXN 7 billion in long-term local notes issued during this quarter with the participation of various players in the financial market, including brokerage firms, AFORES and investment funds. Thus, the over subscription recorded reflects the high confidence that the investors have in Megacable. This transaction will strategically allowed us to continue strengthening our operating and financial position by recognizing short-term debt and accelerate our outline expansion plans represented our first time participation in the Mexican debt markets and the highest credit ratings from the Fitch and HR Ratings. We are convinced that under the strategic path, we are not only over building the foundation for growth, only building the foundation for growth in the coming periods, but we are also laying the grounds that will allow us to achieve our medium and long-term objectives with the consolidation starting in 2023 of the new territories that we have entered. I will turn the call now over to Raymundo to discuss our operational performance. Raymundo, please go ahead.

Raymundo Pendones

executive
#3

Thanks, Enrique, and good morning, everyone. The first 9 months of the year have been marked by the beginning of the execution of the most important project for the company. This ambition expansion project has been undergoing for several months now, and we are currently offering our innovative services in 11 additional cities and towns with the expectation of increasing that number significantly before year's end. Despite the many challenges that we have found along the way, the company continues to move forward with our plan to consolidate a national presence and take advantage of the opportunities that the market presents. In line with our expectations and as we mentioned in previous calls, this quarter reflects the growth of subscribers coming from the new territories. The aforementioned, coupled with the contribution from our existing footprint has resulted in the highest net add figure in the last 2 years. In this regard, please be assured that we are conducting all necessary studies to strategically select regions where we plan to enter without losing focus on our main operating and financial metrics to [ warrant ] sustainable growth. There is still a lot to do. And despite the fact that we have already added close to 1 million new home passed during the last 9 months, the pace should pick up significantly in the coming periods once we have fine-tuned our building strategy to reach the growth we're looking for. Moving into the results. RGUs rose to more than 10.8 million, which represents net additions of 278,000 during the quarter compared to only 66,000 recorded during the second quarter of 2022. In the same comparison, unique subscribers recorded 84,000 net adds during the quarter compared to 11,000 on the previous quarter, reaching almost 4.3 million subs. On an annual basis, RGUs grew 7%, while unique subscribers grew 4% when compared to the same quarter of last year. As a result, RGUs per unique subscriber reached 2.54 this quarter, comparing favorably with the 2.49 in the third quarter of 2021. Internet subs exceeded the 4 million mark during the quarter due to more than 100,000 net adds recorded in the quarter. On an annual basis, 260,000 subscribers were added, which represents a 7% growth when compared to the third quarter of 2021. The investment that we have carried out since 2020 to migrate subscribers to fiber technology, as well as to increase the bandwidth capacity of our network resulted in 54% of our customer base getting a 50 meg speed [ higher ] compared to only 18% a year ago. In the same line, at quarter end, 45% of our subscribers are receiving their service through our FTTH network. The Video segment added 49,000 net adds during the quarter totaled 3.6 million subs, while on the annual comparison, it increased by 2%. Our new generation platform, XView recorded 650,000 annual net additions and 207,000 sequential net additions to approach 3 million TV outlets. 60% of our subscriber base already joined this service [ in the contact ]. In the same line, telephony subscribers grew 11% versus the third quarter of 2021, reaching almost 3.3 million and recording 129,000 net adds on a sequential basis, mostly due to the bundling strategy of the company. The MVNO service recorded 65,000 net additions in the last 12 months. It is important to mention that this represents a sequential decrease derived from the conservative approach we have maintained in recent quarters in terms of adding new subscribers, as we seek to prioritize ARPUs, and therefore, higher revenue generation of our volume. In that sense, more than 82% of the total 410,000 active lines were postpaid customers. This mix has proven to support revenue generation, as postpaid customers have a higher ARPU than the rest of the MVNO market. On the churn side, following the normalization of several factors that affected the churn rate for the previous quarter, this indicated a decrease on a sequential basis with broadband at 2.3%, video at 2.4% and telephony at 2.5%. This becomes even more important when realizing the challenges of the current economic situation. Regarding ARPU per unique subscriber, it contracted slightly on a sequential basis because under our commercial strategy, new subscribers have promotional rates during the first months of these services, so that as these rates normalize, the contribution of new customers to revenues will grow, and they will be reflected in ARPUs. By segment, ARPU grew 1.1% year-over-year at the Internet service and 2.4% of video, while telephony was down 12.2% compared to the third quarter of 2021. Now the Corporate segment recorded its highest quarterly figure in the history of the company, reaching MXN 1.2 billion, a now outstanding 26% growth when compared to the third quarter of 2021. This was the result of double-digit growth across all the companies that integrate this segment, highlighting Megacable's performance in the connectivity service for the B2B market, as well as the higher revenue in the corporate and government markets in all. To conclude, the results obtained this quarter showed the greater growth trend that we expect for the following periods, as we continue to grow in those markets, where we already have presence and the contribution of new markets is gaining traction. In addition, our expansion strategy continues to make steady progress to reach more cities same that will be soon announced. With this, I conclude my remarks. Now I would like to hand the call over to Luis, who will shed broader color on the financial results.

Luis Zetter Zermeno

executive
#4

Thank you, Raymundo. Good morning, everyone, and welcome. In the third quarter 2022, consolidated revenue grew in the range of 10% on an annual basis to more than MXN 6.7 billion, following the combined effect of a solid performance at the Corporate segment, a larger subscriber base achieved in the mass market. Compared to the third quarter of 2021, the Mass segment revenue was up 6% year-over-year, totaling MXN 5.4 billion, mainly due to the broadband and video growth of 8% and 5%, respectively, driven by a higher subscriber base, but this offset the 2% decline in telephony revenue. Compared to the third quarter of 2021, the Mass segment revenue was up 6% year-over-year, totaling MXN 5.4 billion, mainly due to broadband and video growth of -- sorry, I am skipping a line. Regarding Corporate segment, during this period, revenue grew 25% versus the third quarter of 2021, the largest growth rate for the quarter since the end of 2019, to reach MXN 1.3 billion, supported by the strong performance of all businesses. Metrocarrier revenue increased 34%, positioned as the highest growth rate in the segment, while ho1a revenue rose 17%, MCM climbed 16% and PCTV increased 12%. Metrocarrier revenue for the quarter includes onetime revenue contracts for around MXN 50 million. Excluding those, pro forma revenue growth will have been a healthy 25% growth. Cost of services for the quarter stood at 13% year-over-year, reaching MXN 1.8 billion. This was due to the overall growth of the company, including higher bandwidth capacity and the growth of the MVNO business. In the same way, SG&A increased 15% versus the same period last year, totaling MXN 1.7 billion, mainly due to the inflationary pressures, higher wages and activities costs, coupled with the expansion of the company. Consolidated EBITDA went from MXN 3 billion in the third quarter 2021 to MXN 3.2 billion this period, growing 5% with a margin of 47%. As Enrique mentioned, margin is going through a pressure period effect inherent to our growth and investment strategies, as we have been increasing our operations capacity to support the broader following periods, thus having an upward effect on cost and expenses. Furthermore, despite registering a solid increase in the net adds, most of them count on promotional rates that temporarily affect our profitability margin. Therefore, as we continue to add more subscribers and that promotional rates normalize, EBITDA generation will go up and margins should improve. Net income totaled MXN 823 million this quarter due to a higher depreciation and interest paid items, in line with the investment we have made and the higher level of debt recorded as of quarter end. Moving into the balance sheet. Net debt increased from MXN 4.3 billion in the quarter -- in the third quarter of 2021 to MXN 10.3 billion at the end of this quarter as a result of higher gross debt and lower cash and equivalents balance in line with the investment that Megacable has deployed to drive this expansion plan. Because of the above, net debt to EBITDA ratio and interest coverage ratio stood at 0.81 and 11.18x, respectively. Regarding CapEx, following the investment required by our expansion plans, this reached MXN 2.7 billion, representing 41% of quarterly revenues and 39% year-to-date. Finally, the solid fundamentals of the sector, together with the positive recovery trend shown by the Corporate segment and incremental results projected for the Mass segment during the following periods will not only allow us to overcome the challenges of the current economic situation, but also drive us a greater generation of value for the benefit of all our stakeholders. With this, I conclude my remarks. Now let me turn back the call to the operator to open the line for questions-and-answers. Operator?

Operator

operator
#5

[Operator Instructions] Our first question comes from the line of Marcelo Santos with JPMorgan.

Marcelo Santos

analyst
#6

I have 2. The first is a comment, I wanted you to comment a bit deeper on -- you said that the contribution of new territories is not what you expected. Is this because it's taking longer time to deploy the network because the economic situation is not as good as expected, it's because of competitive environment? If you could just say more clearly what is behind your expectations and how do you see that affecting the whole plan? And the second question is on margins. So I understand you were facing some margin pressure because you're deploying infrastructure, you have costs, you are bringing in users with discounted ARPUs in the beginning, they have discounts [ when ] joined. But could you -- could we assume that you're kind of reaching the bottom of margins because from now on, you're going to start adding subscribers at a faster pace and dilute those costs? Or should we still see further margin pressure in the next couple of quarters?

Raymundo Pendones

executive
#7

Thank you, Marcelo. Thank you for the question. This is Raymundo. Your first question regarding the [ status ] contribution of the new territories and the plan, yes, we know you were expecting more than the 450,000 home pass that we have. What we can tell you, as Enrique mentioned in his opening remarks, we have much more kilometers built and it's part of our CapEx that is already -- already said. The problem we have, and we want to be very clear, is regarding the time of electronic equipment to be received and to be activated. So you can expect from the fourth quarter to have a much more larger amount of home pass and kilometers to be activated. We are very confident you will find them. And nothing has changed with the expansion program that the company had not for the fourth quarter and not for 2023. What we expect is to have a much more larger base of contribution to the kilometers when compared to the company. That one you can count on that. So it's -- nothing will change because of competition and economics, nothing related to that. It's just a matter of execution regarding to the ability to have the hubs, the sites, deals and those kilometers with electronic activated, Enrique was very clear. We already activated 11 cities, as we speak. We are opening 30 more new territories with different sites of -- by year-end. And those will be between October and December, mostly will be in December because of all the electronic I'm telling. So being very clear, you will have an increase in kilometers and home passed for sure, and you will continue to have that, that in 2023 because nothing has changed in our expansion plan, okay? The second one, I will divide that between myself and probably Luis with regarding the margin pressure that we have. We always say that we will have pressure once we enter new markets. We have to get broadband. We have to pay network. We have to pay electricity. Everything related to the fixed cost of the network with an operating system with few subscribers because we are beginning to sell. Even so I want to be clear that the response that we have in those markets has been really positive, and we will talk about that later on. We are very, very happy about the results of the expansion, but we're just offering those, those territories. So it's normal that the margin of those territories is below what we have. But those territories that we opened in 2022 will recover the margins that we have, and we normally have in the past. We will have new territories that will put pressure. So we don't expect to be below those 2 points of the margin that we already reflect in this report, and maybe you, Luis, want to say something else or I was very, very, very detailed on my answer.

Luis Zetter Zermeno

executive
#8

No. And in addition to this temporarily less efficient operations on the new markets, you have to take in consideration that we are growing faster in lower-margin revenues, I mean, the mobile business and the corporate business has had lower margins than cable operators -- operations. So that has to do also with the impact in margin for the quarter.

Marcelo Santos

analyst
#9

Just to clarify, 30 new cities, 3-0.

Raymundo Pendones

executive
#10

3-0. You can count cities, everything that has houses, towns and people living there. So without that [ job ], there are some important things that you will see, and of course, other ones that are of a smaller size. But our first plan is to go for the main cities of our country that we did not have. So the majority are some large cities around all the territory, not I don't want to say in the north in the [indiscernible] or in the central, it's all around everything that makes economic sense and midsize cities that we feel and we believe that they are not well covered by our competition and where we have very successful being sell in the first phase of our expansion plan that we already opened this year.

Operator

operator
#11

Our next question comes from the line of Alejandro Gallostra with BBVA.

Alejandro Gallostra de Arnedo

analyst
#12

I have a few questions. First, I see that you connected 84,000 unique subscribers this quarter. What's the percentage of those new homes connected that come from legacy regions versus new regions? That's my first question.

Raymundo Pendones

executive
#13

Yes, Alejandro, thank you for the question. From the subscribers that we have, what I can tell you is that out of the growth of the -- and let me talk about the year-end, what will have happened here. We have growth in the organic segment. We have not lost subscribers. We continue to present growth and our growth in broadband and some of the unique subscribers, mostly broadband is around 2% in the organic segments, where we have. The rest is coming from the expansion plan that we have. Let me jump into broadband, for example. In broadband, we have around 100,000 subscribers coming from new territories, plus some other ones that we have before that we start with a little test on 2021. So you can count on 100,000. That means that 80,000 is coming from organic. So 45% is coming from organic and 55% is coming from expansion plan.

Alejandro Gallostra de Arnedo

analyst
#14

So you mentioned one -- I'm sorry, previous example, broadband, you said one -- can you give the figures, I'm sorry?

Raymundo Pendones

executive
#15

Yes. That was the numbers for the year. For this quarter, out of the 80,000 unique subscribers as well, 60% is coming from expansion and 40% -- 65% is coming from expansion and 35% is coming from organic.

Alejandro Gallostra de Arnedo

analyst
#16

Okay. Regarding my second question, I see that you have passed almost 1 million new homes this year. However, you previously mentioned that you plan to pass more than 2 million new homes in 2022, you even mentioned between 2 million and 2.5 million new homes this year. Is this still your year-end target? And related to this question, you have spent $400 million in CapEx during the first 9 months of 2022. How should we think about CapEx going into Q4?

Raymundo Pendones

executive
#17

Sure. You can expect, let's say, that our floor is 750,000 home pass, and we are targeting to reach that 1 million. So you can go between 750,000 home pass and 1 million for fourth quarter this year.

Enrique Robles

executive
#18

Additional.

Raymundo Pendones

executive
#19

Additional, yes. Luis, I don't know if you want to take -- Luis, you want to go...

Enrique Robles

executive
#20

Let me clarify on that -- the active kilometers so far, our expense plan. The kilometers, lot of the kilometers are built already. The problem is the electronic and the site. We've been -- the delay is there. The supply chain for the electronic is the one that has been affecting mostly the project. But we are starting to receive that delayed electronic already. So that's why we will activate those kilometers that are already built, but is they are not active. That's why Raymundo is giving you somewhere between 750,000 new homes passed and 1 million new homes passed for this quarter. That doesn't mean that we will build those territories or they are -- we will actually build those. A lot of them is -- have been built already. And yes, for 2024, you should expect the same level of CapEx.

Luis Zetter Zermeno

executive
#21

For '23.

Enrique Robles

executive
#22

For '23, I'm sorry, you should expect that.

Raymundo Pendones

executive
#23

For the fourth quarter...

Luis Zetter Zermeno

executive
#24

And for the fourth quarter is in line with our expectation and our projections that will be around 40% for the year.

Alejandro Gallostra de Arnedo

analyst
#25

40% of the annual CapEx will be in the fourth quarter, okay.

Enrique Robles

executive
#26

[indiscernible].

Alejandro Gallostra de Arnedo

analyst
#27

And one quick question, if I may. Can you please give us more color on what's behind the significant quarter-on-quarter pressure in ARPUs. You mentioned that it's because of initial promotions in new regions and that eventually, these ARPUs should recover. But if you continue into new regions with initial promotions, we should continue to see pressure in ARPUs going for several years. Is that correct? Or how should we think about that?

Raymundo Pendones

executive
#28

Remember that the promotional rate catch up is temporary. So we have very 2 steps. The first one was a very aggressive promotional rate that we put as we enter the markets. That one has a period that is going to finish. And as soon as we finish, we have to go soft. That's the strategy that we have and now that we're facing in those systems, where we already have more than 6 months, okay? We will adjust our promotional rates a little bit higher than that, so we can increase our ARPUs. Of course, there's going to be pressure on ARPUs going forward because the amount of kilometers of the expansion plan for the fourth quarter and 2023, like Enrique said, okay? It's put a lot of new subscribers into promotional rate. But we plan to shorter the pillars of that promotional rate. So the hit in the ARPU is not that strong. What I'm trying to say and what I want to say is that we expect the ARPUs to stay pretty much, where we are right now, regardless of the pressures that we have for the new territories. How are we going to do that? We still have some room in the organic and on the subscribers that we acquired at the beginning of the period of 2022 to increase rates on those territories. I don't know if I'm clear on that, Alejandro.

Alejandro Gallostra de Arnedo

analyst
#29

Yes, very clear.

Operator

operator
#30

Our next question comes from the line of [ Ricardo Oviedo ] with GBM.

Unknown Analyst

analyst
#31

Regarding the margin -- this quarter's margin, could you -- if we excluded the expansion cost, what would your margin look like this quarter? And additionally, I mean, your leverage has been going up. Do you have any maximum leverage ratio that you're willing to reach?

Luis Zetter Zermeno

executive
#32

Well [indiscernible], yes, regarding the margin for the organic cities, there's always a reduction in the margin in the third quarter and the fourth quarter. It's a seasonal thing. But it will still keep close to the 50% that we have presented on previous years, 49% to 50%. And again, remember that we have been growing other lower margin operations in corporate and mobile.

Enrique Robles

executive
#33

And the leverage ratio.

Luis Zetter Zermeno

executive
#34

And the leverage ratio, we still think that the 0.81x EBITDA is really low. So we think that we could reach, I don't know, if there's an M&A opportunity still in the country, which we don't see yet close, we can go up to 3 or 3.5x without suffering to start with. And...

Enrique Robles

executive
#35

But that doesn't mean we're going...

Luis Zetter Zermeno

executive
#36

No, no, no. That's what I'm saying, there's no M&A opportunity. We're not getting into those levels. But I think 1 to 1.5 will be very, very, very easy.

Raymundo Pendones

executive
#37

I am going 1 in addition with what Luis said. We want to be very clear of where is our mind as the top management of the company. We like our expansion plan. We like the leverage of the 40% that we have CapEx right now. And we expect that, like Enrique was very clear to have that from 2023 and decrease in the years future. We foresee a company that will increase and double the amount of EBITDA and revenues in the future and will maintain a very healthy leverage of CapEx going below even 20%. That would put the situation of Megacable in 2025, '26, '27 on a much more different situation of what we have right now. That put pressure on margins? Yes. That put pressure on CapEx? Yes. But we foresee a company in 18 months to 24 months really, really different what we have right now. So if you expect the leverage ratio to increase a little bit, maybe it will increase 5%, 10%, 15% something like that, we are not afraid of that. That's what Luis is sending the message. We have room to do that, okay? But our priority and the leverage ratio should be that one needed to support the plan of the company, okay? And that's our plan, that hasn't changed. It's being adopted, like Enrique said, because of electronic and electronic growing more is everything. It's energy plant, it's electricity boards, it's anti fire, everything related to sites, not only the core access of the network that is there. Even so we have that, that's something we do not control for external factors, and it's affected, okay? But we are very confident that you will see something different for fourth quarter and 2023. So I just wanted to comment that in addition to the questions you have, Ricardo.

Unknown Analyst

analyst
#38

So you expect CapEx to start decreasing by 2024. Is that correct?

Raymundo Pendones

executive
#39

Sure. Yes. Correct.

Operator

operator
#40

Our next question comes from the line of Andres Coello with Scotiabank.

Andres Coello

analyst
#41

Sorry, excuse me. Can you hear me?

Raymundo Pendones

executive
#42

Yes.

Andres Coello

analyst
#43

Okay. Enrique, we were a little bit surprised when we heard that Profeco filed a consumer class action against the company, and we were surprised because we know that Megacable cares about quality and has a very strong track record in terms of investment. So I think everyone was a little bit disconcerted by this announcement. I was wondering if you can give us any comments on this process and perhaps if you have any potential figure regarding a potential penalty or a potential settlement with Profeco.

Enrique Robles

executive
#44

Well, yes, we've heard that. We have not received any notification from any authority about it. It's only -- it's been a fresh scandal pretty much.

Raymundo Pendones

executive
#45

And we're surprised.

Enrique Robles

executive
#46

And we are surprised. And we're pretty sure that there's somebody behind it, not subscribers. I mean, the number of complaints that our subscribers file that -- with Profeco is -- in a monthly basis is not high. One is something that we don't want, not only one. I mean, we are -- as you said, we are very worried about it. We -- I mean, we care about our subscribers complaint. We just don't ignore them. We solve them. We are the company that solves the highest percentage of complaints that are filed with -- in the Profeco. And we are attending that, and we will attend it when we get any notifications. I think that Raymundo has additional comments on that.

Raymundo Pendones

executive
#47

You are very clear, Enrique. Mostly Andres, I am surprised, too. The number of complaints that we have as a company has not increased in Profeco. We expand the company to new territories on a very, very aggressive manner. We have more than 100,000 subscribers in those territories. We are a company that built 24,000 kilometers of GPON like some of you clearly identified will replace 1.5 million modems and 2.5 million set-top boxes will migrate to GPON on that part and clearly benefit of the subscribers keeping the lower rate and the best video product of the market. We are out of the -- that's the small amount of complaints that we have in Profeco, which is ridiculous. It's not more than 500, about 400 something, it varies. Out of everything I'm telling you, we're also the company because we reached the highest percentage of coverage in our cities. In the lowest economic levels, we have the highest amount of gross adds and sales every month. So if you account the number of operations between sales and everything that we have, we have the lowest amount of complaints looking into the level of operations that we have. So clearly, we are open to answer any possible or any demand once we are notified, but we are very prepared that our numbers and the way we present and we operate the company, we shouldn't be looking into a serious problem, but we'll see. We are open to discuss that, and we are like every public company, who are subject to have investigations from any authorities, but we are very confident that we are doing the right things. I'm very surprised, again, like Enrique said, to receive that in the middle of our expansion plan.

Andres Coello

analyst
#48

Right. I think that Profeco was referring to the [indiscernible] webpage in [indiscernible] website. And if you look at those numbers, there was an increase in complaints for the entire industry, but including Megacable, and Megacable apparently have even more complaints in that webpage on [ Telmex ]. So I don't know if there's any problems in terms of data Profeco versus [indiscernible]. But I was wondering, so what you just said about the migration, do you think that when you migrate a subscriber to fiber to the home, that migration may cause some technical problems that may explain the complaints? Do you think that there's something behind that?

Raymundo Pendones

executive
#49

Well, it's not that it caused a technical problem. I mean that subscriber has to be migrated, some subscribers, they don't want to and you have to go and do it. Of course, when you operate 4 million operations of set-top boxes and modems, you're subject to have more problems that if you don't do anything, Andres. The only thing that doesn't put anything in risk in life is staying yourself below your [ bed ]. But when you move as a company like we do very aggressively, you have [indiscernible] and some subscribers, they just don't want to move from the old traditional digital [indiscernible] they have and don't be migrated because of the age, because they don't want to be bothered, whatever you want to call it. So some of this has a problem. The other one is regular, it's tough in the company. But as I said, if you consider everything we do and you say that we have 20 for every 100,000 subsequently in complaints compared to 19 of [ Telmex ], when we have 12 or 11 before, well, in that part, and we will migrate from solving those problems in our situation, in our offices to Profeco. We have an increasing number of Profeco, and they have the numbers. Even though [indiscernible] and 88.3% of those subscribers, we sold that immediately once they reach this and we get into agreement when they get to the Profeco offices on that part. So we're very open to that. I can tell you that, of course, migration contributes to that part. But I also can tell you that we have -- we're very surprised that Profeco has some complaints in the Mexico City part, and we don't have any complaints in Profeco in Mexico City. So still we're open to any investigation, we're open to answer every question and to defend ourselves to something that we believe we are doing right and close that caption and go forward to the big expansion plan that we want for the company.

Operator

operator
#50

Our next question comes from the line of Alejandro Chavelas with Credit Suisse.

Alejandro Chavelas

analyst
#51

I wanted to understand a little bit on churn. Churn fell significantly from the second quarter to the third quarter. I was wondering if this has to do with the promotional pricing that you mentioned or something in particular about the second quarter that affected? And just to follow up on, I think, the question from Marcelo Santos about ARPU and the pace of ARPU for upcoming quarters. I did not understand very well what the pace of ARPU you expect to be. Does promotional activity have a lesser impact going forward? Or how are you seeing the pace of ARPU for the next quarters?

Raymundo Pendones

executive
#52

Thanks, Alejandro. I talk too much, and sometimes I'm not so clear. The question of churn is new one and it's also -- the other one is a very good question. As we said in our previous conference calls, second quarter has for us, what we call a perfect storm. We have a rate increase. We have a post-pandemic effect. We have a macroeconomic condition that was felt everybody going out and spending in something else. So we suffer an increase in the churn. I can tell you that this quarter, we did not change anything of our commercial and promotional policy, we're always aggressive. We don't want our subscribers to leave. But what we saw is that our subscribers has a much more higher rate of reconnection once we disconnect because of lack of payment and they came by itself. The number of subscribers that we have to go for them did not affect the numbers related to our churn [ we recorded ]. It was a good quarter. It was more of the seasonal effect of the going back to school and what we believe is going to stay that way after the perfect storm that we have in the second quarter, where we have all those factors that I'm trying to explain to you. Regarding the ARPU, the ARPU has 2 different variants. One is new territories and promotionals. Every subscriber that gets it has promotional rate for a certain period of time. The more sales that we have related to the active subscribers, the more pressure we put in the ARPU. On the other hand, ARPUs pressure to increase comes from [indiscernible], increases in speeds, okay, and the increase in rates that we have, and the [ RGUs ], of course, in that part. So that's when we say that we can expect ARPUs to remain pretty much where we are because we will continue to have new subscribers with promotional, and we will, on the existing subscriber base, we will continue to sell new products and looking into increase rates to compensate not only inflation, but also to try to compensate the new subscribers with lower ARPU. So it's 2 different sides. One on our side to increase the ARPUs and the other one pressures to decrease the ARPU. So that's why we call it to be pretty much in the level where we are.

Alejandro Chavelas

analyst
#53

Perhaps a follow-up question on the churn, I did not understand. So do you mean that back-to-school benefited churn in the third quarter or positively affect the churn in the third quarter? Or do you mean that there was a negative effect for the second quarter?

Raymundo Pendones

executive
#54

No. It's a positive effect, okay? But it is what we think like that, what we believe is that our systems in that part already came back to the level of churn, where we feel is going to be and is comfortable and that's what we expect. Fourth quarter is also a good seasonal. So it shouldn't be any different to go on that part. What I was trying to tell you is that second quarter, we can't expect that next -- second quarter be different, the one that put a pressure and that's why we did not increase significantly in subscribers. If you can recall, last quarter, we had a very good results in terms of revenues and EBITDA, and it wasn't so good in terms of subscriber because of the churn that we have and because we didn't have all the effect of the new market. So you can expect being really direct that we feel comfortable with the level of churn that we have in this quarter right now and going forward, okay? And that we already passed the perfect storm that we have in the second quarter, Alejandro.

Operator

operator
#55

Our next question comes from the line of Luca [indiscernible] with Bank of America.

Unknown Analyst

analyst
#56

My question, I think it's in the similar line to the last one. If you look at the past 2 years, the third quarter was the best quarter in terms of net additions for Internet, and then this year, third quarter was also really strong -- strong in this line. So my question here is, is there some sort of seasonality that we can expect for third quarter to be stronger going forward? Or should we see similar growth rates in terms of new subscribers in the fourth quarter as well?

Raymundo Pendones

executive
#57

Good observation, Luca. Yes, indeed, the back-to-school campaign has always been a good promotional campaign and a seasonal effect for us. In that part, we take advantage of the going back-to-school campaign on that. So we normally have. This year, besides that, it's not only that, it is also as I explained, the subscribers coming from the new territory. And going into the future, you can expect subscriber growth coming from new territories, as well as the organic, where we believe we will continue to grow, but the majority of the growth will come in that proportion that I explained before from the new territories. So you can expect the gross adds to continue, the growth in subscribers to continue to be in the future, we have no doubt about that.

Operator

operator
#58

There are no other questions in the queue. I'd like to turn it back to management for any web questions.

Raymundo Pendones

executive
#59

Thank you. We have the first one from [ Eric Dela Cruz ]. Is there any specific reason for the considerable growing of telephony? No. Telephony has a different base with that we have in broadband and the unique subscribers. So what we do, it is bundled with the subscribers. So the number of sales has a lower growth for broadband than for telephony, plus, of course, we normally do and we try to do our self to the existing subscribers to have more video broadband and telephony as well, and that's the result. It comes from the bundle of the rest of the systems, of the rest of the subscribers that we have. It goes on a bundle on that and some existing subscriber. But by far, 90%, 95% comes from the bundle of selling [indiscernible] broadband. Okay. Next one comes from Bradford Jones from Sagil. Could you please give us an update on the Profeco class action? And any range of fitness you can expect? I think that we...

Enrique Robles

executive
#60

We already answered that.

Raymundo Pendones

executive
#61

Answered that. We'll move to the next one from Carlos de Legarreta from Itau. Can you disclose what is the contribution to EBITDA of the wireless business? I understand that it might still be ramping up, but I think that it's important to understand what the cable margin will be without that contribution.

Luis Zetter Zermeno

executive
#62

Well, the margin that is handling mobile business is still is in the range of 15% to 20% on EBITDA margin. So still a work in process, but we consider it can grow in the future also. It has a lower margin, of course, it's not our network, but we have the highest -- not the highest -- the highest, yes, we have the highest ARPU of all the MVNOs, okay? We are the second company that has the highest growth of postpaid subscribers in the quarter, just below Telcel. We are growing postpaid. And good thing, we're not selling prepaid right now until we find a way to make prepaid profitable and paid subscribers. And as long as it contributes on the growth of EBITDA and revenues to the company, we will continue to push that business unit within the company. We expect 2023 to pick up, both on the hands of ALTAN and on the hands of AT&T. We already launched AT&T service in several systems that we did not have some presence. So we will have some expectations to continue to grow in that and hopefully, you'll be happy with the results even though it has a lower margin. [indiscernible].

Raymundo Pendones

executive
#63

Okay. We have the next one from [ Patrick Brennan ]. You have talked about your confidence and strength of your core business and your confidence in achieving a strong return in newbuild territories. Despite this, you still continue to trade among [ your valuation lows ], and in past calls, you have noted that you are not planning on a repurchase program. If your business can handle more leverage from M&A shouldn't be able to handle a small amount of additional leverage to repurchase stock when it's trading far below any estimate of fair value. Can you remind investors why do you believe buybacks would be inappropriate for Megacable versus say paying out a dividend? Have you calculated the IRR or share repurchase at current prices or even prices of 20% to 30% above current levels? If yes, can you share what this looks like versus the IRR of acquisitions you have looked in Megacable's history.

Enrique Robles

executive
#64

Well, thank you for the question. That's very interesting, and it's been recurring for us, not only in these conferences, but in other conference with individual investors or people interested. Megacable is not a financial business. Megacable is a telecom business. So we are focused now in the growth of the company to double the size, investing in our network, investing in growth, and we don't want to be stricter in repurchasing stock and leveraging the company to push a stuff. It is a very good business to buy the stock at of these levels in the middle term or long term. It's obvious that the company is -- the trade of the stock is, I don't know, a little bit below 50% of what was the price of the stock 5 years ago. But the company's EBITDA is maybe 50% higher than 5 years ago and the number of subscribers that we have and the basement we have done and the company will still grow -- will grow the EBITDA, the revenues and the subscribers and the assets and everything in the next 3 years or 4 years. So if you buy, whoever buys at these levels will have obviously a big price. But we don't plan to distract ourselves or distract resources or leverage the company to buy stock. I mean even though is one of the best investments you could do. We have talked about that in our Board, and the Board says, no. We will keep giving the dividend that we have been distributing in the past years. In the coming years, we will do the same thing. And we have talked about maybe doing the dividend in stock dividend because that's what you do when you repurchase stock in the -- in Mexico, basically, you're giving limited to the current or the -- yes, the current shareholders. But we -- the Board says, no, we will keep giving the dividend, cash dividend in the coming years. And we know that the price of the stock will go up in the future. It should. I don't see -- we don't see why not. I'm giving you numbers. You know all the numbers. The stock is half of what it was 5 years ago, and the EBITDA is 50%. The fundamentals of the company are much better. So the stock will -- should rise, but we will not distract ourselves in trying to do a repurchase or higher repurchase program of the stock, not at this moment.

Raymundo Pendones

executive
#65

Okay. We have another one from Sagil Capital. Is dividend at approximately 20% of last year's EBITDA sustainable going forward during expansion plan? Any chance it could fall into lower end or dividend policy of 15% of EBITDA? Any chance it will be scrapped altogether during expansion plans?

Enrique Robles

executive
#66

[indiscernible] But as I just said, we will keep doing a dividend. Currently, I mean, the last year -- the policy is 15%. We've been able to do at 20%.

Luis Zetter Zermeno

executive
#67

Maybe we'll go back.

Enrique Robles

executive
#68

Maybe we will go back, but who knows. I mean it's not that we have in our mind right now. I think according to the finances of the company and the balance sheet, we could still have 20%.

Raymundo Pendones

executive
#69

Okay. We have no more questions. So I'll pass it over to Mr. Yamuni for final remarks.

Enrique Robles

executive
#70

Yes. Thank you very much, [indiscernible], and thank you all for attending this conference. As always, it's a pleasure to discuss our results with you. Please contact our Investor Relations Department, if you have any questions or concerns regarding the company. Have a wonderful day. And we will be always at your kind orders in case you need more information.

Raymundo Pendones

executive
#71

And mostly before the end of the year, whatever you want to talk on that because it's our last conference for this year, where will talk about [indiscernible]. We're very happy of our results and open to your questions whenever you want. See you in the next call. Thank you very much.

Operator

operator
#72

Ladies and gentlemen, this does conclude today's teleconference. Thank you for your participation. You may disconnect your lines at this time, and have a wonderful day.

Read the full transcript via the API

You're viewing the first half of this call. Get the complete Megacable Holdings, S. A. B. de C. V. transcript — plus 248,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.

Get the API View API docs →

This call discussed

For developers and AI pipelines

Programmatic access to Megacable Holdings, S. A. B. de C. V. earnings transcripts and 248,000+ others is available through the EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments, full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.