Moody's Corporation (MCO) Earnings Call Transcript & Summary
June 4, 2021
Earnings Call Speaker Segments
Chinedu Bolu
analystWell, good morning, everyone, and thanks again for joining Day 3 of the Bernstein Strategic Decisions Conference. Our next fireside chat is with Moody's Corporation. I'm very pleased to welcome for the first time to the SDC, Moody's President and CEO, Ray Fauber (sic) [ Rob Fauber ]. Ray (sic) [ Rob ], welcome, and thank you for participating at the SDC.
Robert Fauber
executiveChristian, thanks for having me.
Chinedu Bolu
analystGreat. Good stuff. So let's jump right in here. So Ray (sic) [ Rob ], you've been in the CEO role now for about 6 months. I'm curious kind of how your work schedule has changed -- how your priorities have changed over that 6 months from going to President to the CEO role. And maybe more importantly, kind of what are your key takeaways about the state of the business? And has anything surprised you either to the positive or negative?
Robert Fauber
executiveYes. So Christian, I'm a big believer in the importance of clarity of direction. So I've spent a good bit of time with the executive team over the end of last year and the beginning of this year, just really aligning on our enterprise priorities and communicating those across the firm. And I think a lot of people may think of us as Moody's Investor Service and Moody's Analytics, but we're really focused on the opportunity in front of us as Moody's. And we really have kind of 3 priorities that we've said, and I'm happy to share them with you. We've communicated these kind of relentlessly across the firm over the last handful of months. The first is about developing a deeper understanding of our customer needs. And that's really important because our customers' needs, as I'm sure you can appreciate, have changed pretty meaningfully over the last few years. COVID has been part of that, but it's not the only reason. In particular, our customers are dealing, really, with a wider range of risks than ever before. And these risks are increasingly interrelated. And they want our help in being -- the two words that I hear all the time from our customers, more effective and more efficient in identifying, measuring and managing these risks. So that's the first. Second is investing with intent. And we want to build market-leading businesses in the areas where we are competing. And a great example, Christian, I think of that is what we've done with our know-your-customer business. We have acquired and then we have integrated, and we have built out what we believe is probably the most compelling one-stop shop offering in the market for know-your-customer. And that is a large and high-growth end market. So we're being very purposeful in our approach to investing both organically and inorganically. And the third priority is really around modernizing, collaborating and innovating. And an important part of that is about the integration of our data and our solutions. Again, I hear this a lot from our customers. They want us to be able to pull this stuff together in a way that is most useful for them. We are also further [ earning ] our migration from our installed software to our software as a service solutions, primarily in our enterprise risk solutions business. So that's part of that kind of modernizing. And really leveraging technology to provide some innovative solutions and again, meet these changing customer needs, and I'm sure we'll talk a little bit more about that. But those are really the 3 areas where we're really focused as priorities across the firm.
Chinedu Bolu
analystGreat. When you look at sort of Moody's financial performance over the last 5 years, it's been fairly strong. I think revenues have compounded almost 10%, and EPS doubled out at almost [ 20% ]. Now with you in charge of the business, and you look over, I think, the next 3 to 5 years, how do you think about the firm's financial prospects over the next 3 to 5 years? What are the key opportunities that could sustain or accelerate that growth? Are there any sort of cyclical risks we should be mindful of?
Robert Fauber
executiveYes. So Christian, yes, the growth has been pretty, pretty impressive. And we want to continue to sustain that growth. And that's the name of the game. And I think we're going to do that by capitalizing on this risk assessment opportunity that's in front of us. And I talked about that on our fourth quarter earnings call. And I'm sure, again, we'll talk more about it. But we've tried to really target some large, high-growth end markets, back to my point about investing with intent and building leadership positions in those markets, where we think we have the differentiated capabilities that will give us a competitive advantage. Like I said, our customers are having to manage a wider range of risk than ever before. And I think, Christian, we're better positioned to help them manage those risks than ever before because of the capabilities that we've been building out. And you've seen us be very deliberate and purposeful in investing in areas like know-your-customer, financial crime compliance, live private company data, commercial real estate, climate and ESG, even cyber, to really better serve our customers and capture those growth opportunities. As we think about cycles -- when I think about ratings, ultimately, I still feel like the underlying structural drivers of the business are quite sound over the medium term because it's about economic growth. And certainly, with the health recovery that we're seeing around the world, there are different rates of economic growth in different places. And I think that's going to sustain for some time. And we have also -- have the other drivers of lots of M&A activity, lots of private equity capital to be put to work with M&A and the kind of slow and steady pace of disintermediation. So I think that supports the growth -- ongoing growth opportunity in the ratings business. And then more broadly, how we're thinking about the opportunity across the entire risk assessment landscape.
Chinedu Bolu
analystGreat. So I'd love to dig in some of the non-ratings growth pieces in a bit. But let's start with the core ratings business, which is still the biggest driver for your EBITDA. How do you think about some of the longer-term secular trends and how those have changed or accelerated post-COVID, whether it's debt penetration, et cetera? We've seen a massive amount of issuance across the spectrum. But I'm curious if you observed or if you think there are any changes to the sort of secular drivers of that business?
Robert Fauber
executiveYes. Maybe touching on that last point, Christian. I mean, obviously, we've been through quite a cycle with a surge of liquidity-driven issuance. And that creates some questions for us, I think, in the near term about year-over-year issuance levels. Certainly, we talked about that on our first quarter earnings call. This second quarter has a tough comparable just given the surge of issuance in the quarter a year ago. But if we kind of step back, there's just more debt in the system, right? There's been an enormous issuance of debt from governments, from corporates. But some of that debt, maybe what we call kind of contingent pull forward to raise debt and perhaps pay down some upcoming maturities. But overall, I think we believe that the mid -- kind of medium-term structural drivers of the business look very good. Because, like I said, lots of debt in the system. And while leverage levels have increased a little bit, coverage levels have remained relatively constant because the cost of borrowing has remained quite low. And so as long as that eventual increase in rates is anticipated and gradual, I think it will be manageable by the market. So we still feel good about the economic growth, about the M&A and in turn, the business investment that, that will sustain, and the kind of medium-term M&A outlook. But also, I think our business has a lot of exposure to emerging markets as well. And so I think as we start to see recovery in some of those markets, that will bode well for issuance, both in those domestic markets as well as the cross-border markets.
Chinedu Bolu
analystCan we get into sort of like the intermediation theme? We've had a lot of bank CEOs at the conference, and they always mourn about the lack of, sort of, loan growth. And I always assume that, that's the flip side is the issuance and strength in sort of issuance over the last 18 months. So just talk about where we are in intermediation in the U.S. and also, to your point, globally in Europe and Asia?
Robert Fauber
executiveYes. So it's interesting. While the U.S. market is the most mature and has the highest levels of disintermediation, and you can see here on this chart, we still see growth. There's still lots of first-time issuers coming to market in the United States. So we continue to see disintermediation as a driver in the United States. A lot of that is tied to the health of the leveraged finance markets. That's where we see -- typically see the most first time issuers, as you'd imagine. In other markets, Europe is slow but steady in terms of the increase in disintermediation and I expect that will be an ongoing trend. And then you've got other countries. China is a market where we've seen growth in that domestic bond market. That is now one of the largest bond markets in the world. Now it has different economics for the domestic rating industry in China than the cross-border market that we compete in. But you've got other markets where you see growth of the domestic bond markets. China is the largest. Other markets that I would say are kind of big enough to matter. India has a reasonably sized domestic bond market, Korea, Latin America, kind of taken as a whole, a good bit of domestic issuance in that market. And so we've been really thinking about how do we best address those markets. And one of the things that we've done, Christian, in Latin America, for instance, is we formed something called Moody's Local. So we have local analysts, local methodologies, local language to really make sure that we are best serving the needs of those domestic markets in Latin America.
Chinedu Bolu
analystJust curious, has COVID changed anything in the pace of that market penetration, and are corporates more willing to issue debt? I'm just curious, is there any change in the pace of penetration because of COVID or lower interest rates, et cetera.
Robert Fauber
executiveI don't know because of COVID. I mean, one of the things, obviously, we saw directly because of COVID was a surge in liquidity-driven financing. And a lot of that was investment grade. A lot of that was in the second quarter a year ago. That is not really a disintermediation story. That's different. As the leverage finance markets returned, and certainly there's been a lot of government support for corporate credit and bond markets around the world in different forms, that has supported the leveraged finance markets. And I think, probably, to a greater extent than people anticipated going into COVID. I mean, I think there were a lot of concerns about very widespread defaults. And what we've really seen is default rates -- the default outlook for spec grade credit is actually coming down. Very healthy leveraged finance markets, both in high-yield and leveraged loans. So I don't know that COVID has resulted in a structural, kind of, change in regards to disintermediation, but it certainly had some very meaningful impacts in terms of interest rates and market access.
Chinedu Bolu
analystAnd then how do you think about the same concept within noncorporate markets? So whether it's structured markets, auto, credit cards, real estate, how do you think about some of the structural growth drivers there and the shift between sort of bank lending and capital markets lending?
Robert Fauber
executiveYes. Obviously, that market is a lot smaller than it was 15 years ago. Obviously, RMBS and U.S. RMBS was an enormous part of the market 15 years ago. I guess, Christian, the way we generally think about it is the consumer parts of structured finance, we would expect to grow at rates somewhat similar to rates of consumer asset creation. And it's autos, it's credit cards, it's -- and so on. That's generally true then for the corporate part of the market as well. And that really is around CMBS and CLOs. So CLOs are frequently tied to the growth in leveraged loans because that's obviously the supply part of CLOs. We've seen some very healthy CLO creation. We've seen new investors coming back into the CLO market recently. CMBS has been a little different story, as you'd imagine, with kind of underlying stress in some of those sectors within CMBS, probably less about growth, and it's been more about kind of selectivity of assets there. And so that market is going to work itself through some of the challenges in some of the parts of that market. So -- and I think, ultimately, we -- looking at where we are now, it got certainly a smaller, but probably a more resilient market that focuses on financing real economic growth for both consumers and corporations. And we have seen a real rebound in a number of parts of structured finance tied to the economic recovery and GDP growth. And we would expect that the segments of structured finance that are most sensitive to improvements in the economy are going to benefit the most.
Chinedu Bolu
analystGreat. You mentioned you're getting quite a few sort of first-time issuers, even in very developed markets. And before CEO, you ran strategy, you actually ran sales force at Moody's. So I'd love to sort of dig into the customer acquisition strategy currently in Moody's. So how do you acquire new customers, particularly in the ratings business? Is there a proactive marketing effort? But what exactly is the pitch? I'll be curious for that insight.
Robert Fauber
executiveYes. That's great, Christian, you're right. I've spent years really focused on exactly that. And the interesting thing about it is that it really is a bit different between developed and developing markets. In developed markets like the U.S. and Europe, the primary driver of rating agency selection is issuer demand, as you would expect. And so our issuers generally really understand the value of a rating and syndicate desks at the banks. They have a dialogue with issuers to talk to them about the cost of financing with and without a rating and the benefits of a rating, and that's pretty well understood. And so we spend a lot of time engaging with that ecosystem. We actually recently updated a study that shows the value of a bond that has a Moody's rating versus one that doesn't, and we estimate that spread somewhere in the range of 40 basis points. So there's -- as you can see here, there's millions of dollars of interest expense savings over the lifetime of the bond, that's pretty well understood in the U.S. and in Europe. When you go to developing markets, there really is more of an educational effort to our sales efforts. And a lot of these developing markets, these are first-time issuers ever into the global debt markets. And so we spend real time educating potential issuers on the benefit of a rating. And in particular, the benefit of a Moody's rating. And we -- as a result, we've actually got a larger sales team outside the United States than we do inside the United States, even though the U.S. is our largest market in terms of revenue. And so when we're meeting with these first-time issuers and talking to them about the utility of a Moody's rating, there are a number of things we talk about. First of all, obviously, greater access to capital. A rating, certainly, I think makes debt potentially more attractive to a wider range of investors. Second is really around transparency and comparability. Our ratings are comparable over time in geographies and asset classes. There's a lot of value to investors in that our ratings and our methodologies are very transparent and predictable and meant to look through the cycle. How we handle ratings through COVID is a fantastic example of that. And the last thing I'd say, Christian, is when I'm talking with issuers. I always say that our rating is essentially a gateway to thousands of fixed income investors who read our research and who engage with our analysts. And thinking back in the last year, think how valuable that was when you have a very experienced analyst who understands credit cycles, who understands your industry and your credit, and can communicate that thoughtfully and transparently to fixed income investors in the midst of a pandemic and a crisis. So I think there's a -- I think our issuers and our investors really saw the value of that during the last 18 months.
Chinedu Bolu
analystGreat. In terms of new customers, where are you seeing the most robust customer growth, either by product or by region?
Robert Fauber
executiveYes. So staying focused here on ratings, Christian. If you think about our first-time mandates, first-time issuers, not surprisingly, are coming out of the leveraged finance space, right? These are smaller companies who are issuing debt, whether it's high-yield bonds or leveraged loans. A lot of first-time issuers start in the leveraged loan market, and we rate both leveraged -- institutional leveraged loans as well as high-yield bonds. So as we've seen real strength in the leveraged finance markets in the first quarter, not surprisingly, we've seen real strength in our first time mandates. And back to this point around disintermediation and growth in the markets, the really interesting thing is that the U.S., despite the fact that it is the most mature in terms of disintermediation and debt penetration, that's where we've seen the highest rates of growth of first-time issuers because of the strength of the leveraged finance markets. In fact, first time mandates in the U.S. grew over 150% in the first quarter of 2021 versus the prior year quarter. And then when we think about regions, Christian, we've started now to see a return of first-time issuers in Latin America. That market was very quiet for first-time issuers over the past year. And then we've seen first time mandate growth in both our EMEA region, Europe, Middle East and Africa. That's up over 75% in the first quarter. And APAC, up over 50%. So some very good growth across regions. Not surprisingly, most of that is coming from the corporate market. M&A and private equity activity drives a lot of that. We also see some first-time mandate activity coming out of areas like project and infrastructure finance and even our financial institution space as it broadens beyond kind of the largest banks.
Chinedu Bolu
analystGreat color. How do we think about sort of -- that sort of new customer and the typical monetization life cycle of a customer? And to your point, it starts with leverage finance. But can you walk across that life cycle? And not just the ratings side, but also in sort of the data products, et cetera.
Robert Fauber
executiveYes. So on the ratings side, Christian, when we have a first-time issuer, there's an initial fee upon issuance. And then we have an annual or monitoring fee every year for the lifetime of the rating. And that's what we call relationship or recurring revenue in the rating agency. So there's a mix of that issuance revenue coming in from issuance activity and then monitoring activity. We -- in the rating agency, we do have a suite of products that offers -- that develops a relationship with issuers even before they may be going into the public debt markets. We have a private monitored rating, where we can develop a relationship before a company starts to issue publicly. We have an indicative rating. So we have some other ways that we can start to develop these relationships even before issuing. And generally, a smaller -- much smaller part of the overall revenue opportunity. And then in Moody's Analytics, we've obviously got a mix of different products. And one of the things we talk about is kind of a land-and-expand strategy. You see a number of customers that will take a number of different products from us, and that gives us an opportunity to continue to kind of upsell and cross-sell into that big installed base of banks, insurance companies and increasingly, corporations.
Chinedu Bolu
analystGreat. Can we just talk about maybe more near term on the ratings side? Feels like the Street has been calling for the [indiscernible] of the ratings business for 18 months, and it just hasn't happened here. Just curious how the second quarter is going relative to sort of what you were seeing at the time of the first quarter call. Also into 2021, how you're thinking about the full year for the ratings business. Again, because I think your guidance is a little bit more conservative than maybe your peers. So just trying to just unpack it a little bit.
Robert Fauber
executiveYes. So I'll refer back to our guidance in the first quarter, Christian. For issuance, we had talked about a low single-digit decline, single-digit percent decline for global issuance. And we really called out the second quarter and even to some extent, the third quarter presents some just challenging comps. So the overall level of issuance is quite strong. But we just have some challenging comparables, particularly in investment grade. And so I think the trends that we talked about in April still hold. We had expected a decline in investment grade, particularly in the second quarter relative to those tough comparables. Leveraged finance has been -- has continued to be quite strong, both high yield and leveraged loans, lots of LBO activity. If you think about then translating that to our kind of full year, that low single-digit decline and breaking that down. We had talked about investment-grade being down in the range of about 30%, again driven by very difficult comparables despite the fact that the overall level of issuance is quite strong when you look at it on a historical basis. High-yield bonds, we had expected to be approximately flat, and leverage loans, where we made a significant upward revision, expecting that to be up north of 50% for the year, again, due to kind of that refinancing and M&A activity.
Chinedu Bolu
analystGreat. Let's talk about some of your longer-term opportunities. Maybe we'll start with ESG. You have made a number of acquisitions, Vigeo Elris, Four Twenty Seven, SynTao Group Finance, quite a few across the ESG space. Can you just talk about what you're doing in ESG today? How do these acquisitions present an opportunity? And maybe more importantly, how are you differentiating yourself relative to what feels like everyone attacking the same opportunity?
Robert Fauber
executiveYes. So Christian, I think we've been thinking about -- in approaching ESG and climate, I'm going to include climate within that, let's put that in part of the E, across the entire franchise. So we have a suite of stand-alone solutions. And you're right, we've made some acquisitions. We bought a company called Vigeo Elris. They have ESG scores on thousands of companies. We're actively, actively investing to build out the coverage and the timeliness of the updates and the quality of the data there. Then you think about what we're doing around ratings, and we are integrating ESG and climate considerations into all of our analytical work and into all of our research. And so when you go on our CreditView platform used by fixed income investors, you'll see a wider array of ESG and climate data and content. The rating agency is producing something called a credit impact score for ESG. And that is specifically translating the impact of E, S and G on the credit profile and in turn, the credit rating. So that, I think, is a uniquely differentiated offering in the market. None of the other scores that are available are able to make that kind of connection and translation. So I think that is going to be filling a very important unmet need in the market. Then you think about what we're doing across all of our risk assessment products in Moody's Analytics used by banks and financial institutions. We're integrating ESG and climate into everything from our commercial lending and origination and credit assessment platforms. As you can imagine, banks wanting to understand the ESG profile, who they're lending to, wanting to understand the physical risk related to climate change on the collateral that they are taking. We're integrating it into our stress-testing offerings for banks, as banks are being required now to start to do green stress test in certain jurisdictions, and we have a wonderful stress testing offering for banks. So we're integrating that. We're integrating ESG and physical risk scoring into our commercial real estate platforms, as you can imagine, very important for people that are investing in and lending on commercial real estate. So a lot of integration of ESG and climate content across ratings, across all of our risk assessment offerings and stand-alone offerings to meet the needs of the market.
Chinedu Bolu
analystHow do you think about monetization across those 2 buckets in terms of -- do you see over time, the stand-alone ESG offering as will be a meaningful revenue contributor to Moody's? Or is this going to really be more infusing ESG into the product set to be more value-add and ultimately drive better pricing because of the value add? What do you think is the bigger opportunity?
Robert Fauber
executiveYes. I think it's going to be a combination really of all of that, Christian. So over time, you can imagine as the rating agency builds out more and more ESG and climate content, there's an opportunity for us to think about that on an a la carte basis rather than simply being kind of bundled inside all of our credit research. So I think there'll be an opportunity there. I think there'll be lots of opportunity for integrating the ESG and climate content into all the MA offerings. One place I might talk about in terms of, I think, stand-alone opportunity, you have issuers of debt who are very focused on sustainable finance. And we've seen the growth in the green bond, social bond, sustainability-linked credit facilities, all of that. And when issuing sustainable instruments, companies get a second-party opinion, and often, we'll get some form of sustainability rating. And so as this stuff matters more and more to companies, as they are more focused on their ESG profile and score, as they are increasingly engaging in a sustainable finance market, I think we're going to see those companies wanting to engage with a company like Moody's where they can understand the methodology, they can have an interactive dialogue with an analyst who understands ESG and sustainability and understands their company and their industry. And so I think that will be an opportunity for us over time. It's early days today in terms of monetizing that. But increasingly, I think you'll see that as a place where we'll be able to generate some revenue.
Chinedu Bolu
analystAnd then back to longer-term opportunities, are there other potentially meaningful verticals in the ratings business? Maybe cyber, that seems to be a very big topic just now. I think at one point in Moody's, it was sort of a big area of focus. So just curious, what are the sort of verticals you think over time could be meaningful opportunities?
Robert Fauber
executiveYes. So I'm going to start by saying we've kind of spotlighted several. And this know-your-customer, going beyond know-your-customer, to know your counterparty, know your supplier, know who you're doing business with, that's a big opportunity. And we're investing very significantly in that opportunity. We see commercial real estate data and analytics as an interesting opportunity for us. And we got into that primarily, Christian, because it's such a big asset on our customers' balance sheets. When you think about it, we have thousands of bank customers and insurance customers, they've got huge loan books in commercial real estate. And we felt like there was an offering for us to better integrate our content. I mean, that's what our customers are telling us, to help them around commercial real estate decision-making. And so we're investing in that. And even -- I think, actually, because there's distress in that market, it has put a premium on the need to be effective and efficient. So we see that as an interesting opportunity. Our enterprise risk solutions, the theme of digitization and digital transformation has been in the banking industry for years. You see it increasingly in the insurance industry. And I think you see that, in part, driving the growth in our recurring revenue, in our -- the SaaS part of our -- the subscription part of our ERS business. So that's a very interesting opportunity for us. And we've got a big banking customer base. I think building -- continuing to build out the suite of offerings for insurance companies is increasingly interesting. Because as you can imagine, they have a lot of the same risk assessment needs that banks do, right, around commercial real estate, around climate, around ESG, around fraud. So that's an area. The last thing, Christian, I'll just -- I'll touch on cyber because you mentioned it. This is not an area where we have a big footprint, but we did recently make an announcement about a follow-on investment in a joint venture with an entity called Team8. Team8 is a cyber incubator backed by some former senior members of the Israeli Cyber Command. So they have wonderful cyber DNA. As you can imagine, when we're out talking to customers, one of the main risks that they're talking about right now is cyber risk. It's on everyone's mind. It's in the headlines. We invested a few years ago to build out a small cyber analytics team in the rating agency. This is kind of early days. And people -- this has given us an opportunity to have a real thought leadership in ratings as cyber risk relates to credit risk. But what we're doing with VisibleRisk is they have developed a cyber rating that will attempt to translate for a company on a private confidential basis to be able to answer the question about the extent of financial exposure related to your cybersecurity posture. That is a very difficult question to answer. As what many, many boards want to answer, based on my level of cyber security, what is my risk of financial loss? And so that's what we're working on with VisibleRisk and supporting them there. It's early days. But I think it's a very interesting foray into cyber. And I think you'll see us increasingly work to integrate other forms of cyber content into our risk assessment offerings because that's what we're hearing from our customers. When you think about that 360-degree view of risk, I want to understand the financial crime, I want to understand reputation, I want to understand sustainability profile, I want to understand data security and cyber risk. So an interesting opportunity, I think.
Chinedu Bolu
analystGreat. Let's dig back into -- it's one of the things we talked about in terms of really broadly the credit software analytics space, which is a very high-growth space in the industry, but also very competitive given how high growth it is. I mean your KYC business is a bit of a crown jewel with sort of really standout growth rates. But there are other players coming into some similar areas, whether it's Nasdaq with the Verafin acquisition, obviously, Dun & Bradstreet has always been in sort of that space. So can we just dig into your KYC business? What is the differentiating factor? And really, how sustainable is sort of the 20-plus percent top line growth that you've been posting in that business?
Robert Fauber
executiveYes. Christian, I would love to talk about that. And so let me start by answering the second part of your question about the sustainability of the growth. And let me talk about some of the trends that are driving growth in the market, because I think that will also provide some insights into the competitiveness of our offering in meeting those needs. So first, back to this point I made around digital transformation, COVID has accelerated the need for digital transformation in KYC and customer onboarding that, that's not surprising, right? It is a very manual and fragmented space. And so back to this point, our customers want to be more effective and more efficient, and they want to automate as much of those manual in-house processes as they can to improve reliability, to improve quality control and to increase efficiency. Second, you've got regulation continuing to develop. I touched on that a little bit, right, the expansion beyond simply things like sanctioned screening to now have to screen for modern slavery. Right? So now you're getting into human rights. So that is requiring organizations to know more about their customers than ever before. It's just the nature of offenses that customers either have to screen for or want to screen for that relate to reputational risk, social risk, tax crime, cyber crime, environmental issues, that is expanding. And here in the U.S., you see a focus, even with the Biden administration, around supply chain and better understanding, risks within companies' supply chain. And so to be able to screen for those, customers want more sophisticated platforms around adverse media, and we've been developing that. And then third, sad to say, but financial crime continues to get more and more sophisticated, and that requires smarter solutions. And you've got institutions increasingly trying to understand not just their exposures to their customers but their customers', customers' exposures, right? Everybody is realizing there's increasing interrelatedness of all of this. And that's where merging our internal data with external data and the hierarchy in risk data is really important. So Christian, now to answer what's different about us. So we've been pulling together -- we've got one of the world's largest databases on companies. We've got one of the world's largest databases on risk-relevant people and one of the world's most sophisticated platforms for adverse media screening, leveraging artificial intelligence. And all of that together and increasingly linking all of this together creates a unique and a very compelling one-stop shop offering for our customers around their KYC and increasingly broader financial crime compliance needs. So it's the fact that we're bringing it together in a more holistic solution so our customers can do this in one place and see those linkages to increase their effectiveness and their efficiency, that is what is so powerful, and we think is pretty unique in the market. And Christian, that was the promise of those acquisitions. That's why we did them, was to put that all in one place for our customers. So we're going to keep investing in integrating that and in helping our customers with more and more of that end-to-end -- those end-to-end needs around customer onboarding and customer monitoring.
Chinedu Bolu
analystGreat. The other hard area, I think, generally in the industry, is sort of credit automation or lending automation, I think, with the -- particularly with the IPO of nCino and [indiscernible], Ellie Mae for $11 billion. That's put a spotlight on that opportunity. Moody's has some businesses there as well. Can you just talk about what Moody's is doing around lending automation? I mean, more broadly, how big is that opportunity over the next few years?
Robert Fauber
executiveYes, you're exactly right, Christian. And back to that, that digital transformation trend that's been an ongoing theme for banks for years, it is picking up speed and insurance companies. And like I said, in every meeting I'm doing with banks, it's about being more effective and more efficient. So if you think about our offering in that space, it's really kind of 3 primary areas. The first is around credit assessment and origination, and that's helping our lending customers with everything from providing the initial data on the borrower and the background on that borrower to helping them with credit scoring. So we've got many, many banks around the world using our platforms for loan origination and credit assessment and credit scoring. And then we've got -- the second is we've got solutions around kind of banking and finance that support regulatory reporting, capital planning and asset and liability management. And we just made an acquisition recently of ZM Financial Services, which bolsters our offering around asset liability management for kind of the middle market tier of banking customers. Because historically, our offering has been targeted at the larger banks around the world. And then lastly, the third part in ERS is around a growing suite of solutions for insurers and buy side asset managers and pension funds. And some of the things you've got with CECL and then you've got IFRS 17, you've got some of the same trends that are driving both banks and insurance companies to want and need to adopt our solutions to help them with regulatory compliance and more efficient management of their institution. The other thing I'd say, Christian, is I tend to think of these software-as-a-service solutions as kind of a chassis. You think about -- across these 3 areas, we're very embedded into the workflows of banks and insurance companies, right, across lending and across kind of bank financial management and financial reporting and then insurance companies and increasingly, buy side firms. And that gives us a really interesting opportunity for further integration of our data and our analytics and the ability to then kind of upsell and cross-sell, right? Because I gave that example of we've got banks using our origination platforms, and now they want to integrate ESG and climate content into that. So that -- it's relatively straightforward for us to be able to do that. And that -- back to that example of commercial real estate. That's a great example of why we moved into commercial real estate because we have this huge installed base of customers who want and need more data and analytics and more insight to help them around commercial real estate lending activities. So some good drivers in that segment, I think.
Chinedu Bolu
analystGreat. I'll take one from the audience, Rob. So the question is on MA. It's about margins in MA. And the question is most SaaS-type businesses tend to have higher margins than MA, have [indiscernible] today. What is the opportunity to expand margins here? And how are investments impacting margin today?
Robert Fauber
executiveYes. So first of all, Christian, I would say, we've done a pretty good job of expanding the margin over time. You've seen kind of -- there you go, as you can see on the screen. And part of that -- part of what's driving that margin expansion is, as we're scaling our recurring revenue businesses, a meaningful part of that is around what we're doing in our enterprise risk solutions space that we just talked about, where we've been moving from kind of legacy installed software to more and more of software as a service. And so that is margin-friendly for us. And then we are building out our businesses around data and analytics that have a very strong recurring revenue profile. That is also margin-friendly for us. So I think the opportunity for ongoing margin expansion is there. And I think that's just tied to the evolution of -- and scaling of the portfolio. I would say this, though, that -- I mean, you're hearing me talk about some of these high-growth end markets. And we want to make sure that we are capturing those opportunities. And to do that, in some cases, you've got to make investments. And the reason that's so important, Christian, when you look at the retention rates, right, because we're embedded into these mission-critical work, risk workflows at our customers. The retention rates, you see, are in the mid-90s on many of these offerings. So it's very, very sticky. So when we've got high-growth end markets where there's a net growth in new demand, it's very important that we are investing to capture those market opportunities and getting customer acquisition. And over time, we will be able to get margin growth and margin expansion. So it's -- we really want to make sure we are balancing and not starving the business when we've got some really interesting growth opportunities in front of us.
Chinedu Bolu
analystGreat. Maybe talking about growth opportunities, but inorganic, I guess, opportunities. Obviously, your closest payer has chosen a strategy of scale and diversity and made some meaningful, meaningful acquisitions. So the question for you is, are there any disadvantages, do you think, as a manager, to being relatively smaller and somewhat more aligned in terms of your business model? And maybe a follow-on to that would be any areas where it would make sense to pursue inorganic opportunities to sort of scale the business?
Robert Fauber
executiveSo Christian, yes, we are going to be smaller than, I know one of our primary competitors. But we still, call it, $55 billion of market cap, and we've got an analytics business at north of $2 billion of revenue. So I'm not sure we're a monoline. But I would say that, look, we -- and I talked about this on the first quarter earnings call. We're going to run our own race. We're very focused on what our customers' needs are and how they are changing and how we can meet those needs. And I talked about there's some exciting opportunities, and that's where we're going to invest. We're investing -- back to this point about investing with intent. We're investing organically in those areas, and we are investing inorganically. And I think you can expect us to continue to build out around know-your-customer, financial crime. We have wonderful assets, but there are some opportunities for us to continue to add to our capabilities, as I talked about, continuing to build out, helping customers from kind of end-to-end. You're going to see us around commercial real estate. You're going to see us continue to invest. There's a lot of organic investment in ESG and climate because there's not many inorganic opportunities of any scale. And then back to, Christian, your point about kind of banking and insurance. That's a -- just given the growth drivers that we've talked about, we're going to continue to fill in product gaps, enhance our capabilities not only for banks, but I think, increasingly, for insurance companies, as that becomes a more and more meaningful part of our overall customer base. But one thing you can -- I think you can count on, we're going to continue to be disciplined around how we think about M&A. We know what makes sense relative to our strategy, and we will be active, but considerate.
Chinedu Bolu
analystGreat. We're out of time. So I think it's a good place to end. Again, thank you, Rob, for joining us for the first time in the conference. I really appreciate it. Thank you.
Robert Fauber
executiveChristian, thanks for having me. I really appreciate it.
Chinedu Bolu
analystOkay, bye.
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