National Grid plc (NG) Earnings Call Transcript & Summary

July 14, 2026

LSE GB Utilities Multi-Utilities shareholder_meeting

Earnings Call Speaker Segments

Operator

operator
#1

Good morning, everyone, and welcome to the 2026 AGM of National Grid. I'm Paula Reynolds, Chair of the Board. And since we have a quorum present, I now declare the meeting open.

Deepa Venkateswaran

analyst
#2

Thank you all for joining us today here at King's High School in Warwick. It's a new venue for us, which we've chosen principally because it's close to our work campus, which is just down the -- down the road, and which is the home of our U.K. electricity transmission business and also our National Grid Ventures business. The venue for those of you who've been with us in the past, you'll note that this is a bit smaller than ones we've used previously which I think is more appropriately sized to the number of shareholders who do wish to be with us in person rather than online. So we thank those of you who travel to be with us and those of you who are actually listening to this call -- listening to this meeting online. One of the things about being here in Warwick is that this gives us an opportunity for our employees to join us in person and also for our Board to visit some of our various operations and just month Board members have just been to a briefing around our cybersecurity, which obviously is something that's very much top of mind in this day and age. As set out in the notice of the meeting, the AGM is being held in a hybrid format. So shareholders have the option to participate in person or online. And we'll cover details on how everyone can participate momentarily. First, I want to introduce you to our Board members who are an extremely hard-working group of individuals. And first, I want to start with our CEO, who is here on stage. ZeiUnivit joined us last year as the CEO designate. So she was in the shareholder audience last year while our prior CEO, John Pedigree fielded your questions. So we officially took up the role last November 17. And with several months of advanced preparation, she didn't miss a beat at the time of the transition. And I would say it was a pleasure to be the Board chair when I watch 2 marvelous executives work so cooperatively on that handoff. So it's a great pleasure to have her on stage with us today in her official capacity. And I think you'll quickly understand why she was selected by the Board as our next CEO. Also joined by our long-standing CFO, Andy Agg; and Julian Battle, who you might remember from previous years as our Group Company Secretary. So now I want to go to the directors who are seated upfront. I'm going to ask them to stand and turn so you can see them. And as I introduce each one. First, Jackie Ferguson, and then Ian Livingston, our Senior Independent Director; Ian Mai, our Chair of the Audit and Risk Committee, Earl Shipp, Chair of our Safety and Operations Committee, which is a reformulated committee because of the nature of the amount of construction that we're doing. Tony Wood, who is Chair of a new committee called our Responsible Business Committee because of all the challenges of sustainability media and reputation that we have to manage every day. And then Martha Wyrsch, Chair of our People and Remuneration Committee, again, a bit of a renamed committee is very much on top of talent and our people. Unfortunately, we have 1 director who was not able to be with us Ann Robinson due to some unforeseen and unfortunate circumstances. She sends her apologies. Last, there is a director who will be standing down because he's not sought reelection by shareholders this year, and that's Jonathan Silver. Jonathan has served for 7 years as a Board member a very creative thinker who brought really unique perspectives to the Board and he's standing down because of other commitments. And obviously, we wish him well in his endeavors, which are very much in the energy space. Now on to the order of business. First, I'm going to pass the podium to Zoe who will share a brief overview about the business in the last 12 months. Then Zoe, Andy and I will take your questions specifically on the resolutions or matters pertaining to the business. If there are preregistered questions actually, there are a couple, we'll alternate those with live questions so that we get all questions to make sure we get all themes and please note, if you have any specific questions about your shareholding, those should go to Equiniti because they're here present at the meeting to handle any individual matters. So with that, I'll turn to Zee for her update on strategy and performance.

Zoe Yujnovich

executive
#3

Thank you, Paula. Good morning to those of you joining here in Warwick and for those of you who are also joining us online. I'm really pleased to be speaking to you today, my first AGM as the National Grid Chief Executive; and to provide you with an update of our company's performance over the past year. As Chief Executive, my ambition is really clear: -- to build on National Grid's strong foundations strengthen our execution and position the company for sustained long-term success as a best-in-class business. To help us to deliver on that ambition, we've introduced a clear strategic framework -- it's not a change in strategy. Our purpose, priorities and growth opportunity remain the same. But what this framework does is it sharpens how we execute and how we hold ourselves accountable for delivery. Brilliant Basics are about leading on performance through consistent delivery, covering asset reliability, capital efficiency, customer centricity and functional excellence. And the big shifts are about recognizing how our markets and our stakeholder expectations are changing and how we must step up to respond to this challenge. We're concentrating on 3 key areas here: people, leadership and performance, external positioning and policy advocacy and technology and innovation. And disciplined growth is about building on delivery credibility to create long-term value and support the energy systems of the future. National Grid is a company with a very clear purpose. We bring energy to power possibilities. Every day, millions of people and businesses depend on the networks we own and operate. They depend on us to connect new sources of energy that are needed for the future. But our role goes beyond delivering energy. The availability of reliable energy influences where businesses can invest where industries can expand and where jobs are created. By expanding and modernizing our network, we help create the conditions for economic growth and prosperity in the communities that we serve. Our role is to get the most out of our networks today and invest to enhance reliability and support the changing energy mix, like the connections of renewables and to make sure our networks can meet the evolving needs of our customers. The responsibility that we carry is significant, delivering well requires operational excellence, prudent investment and financial discipline. This year, we delivered a strong performance, investing a record GBP 11.6 billion in our networks and other energy infrastructure, that's 20% higher than last year, growing our asset base by 10.9%. Underlying operating profit has increased to GBP 5.7 billion, with earnings per share up by 8% at constant currency, in line with our guidance. And we increased our dividend by 3.8% in line with U.K. CPIH inflation. This performance shows that we are delivering today while investing in a stronger future. Since becoming Chief Executive last autumn, I spent a great deal of time across both our U.K. and our U.S. operations. I've also spent time with regulators, governments, customers, suppliers and investors. These conversations have reinforced my confidence in our foundations and the scale of the opportunity ahead while reminding me that sustained success depends upon a relentless focus on continuous improvement. In the U.K., over the next 5 years, we expect to connect after 35 gigawatts of new generation to our transmission network. We also expect to connect 19 gigawatts of new demand. That includes demand from homes, businesses, transport, data centers and industrial customers. These are large number -- but put simply, the U.K. needs more network capacity and National Grid has a central role in delivering it. Our task is not just to build new infrastructure, but to get more from the assets we already have using technology and innovation to unlock capacity as efficiently as possible. In the U.S., we serve customers in New York and New England, where continued investment is essential to maintain safe reliable and resilient networks. Demand is also growing, supported by economic development and manufacturing, electrification and data centers. As power demand continues to evolve, we're also exploring new ways to support large energy users with reliable and integrated solutions. That's why National Grid Ventures has recently agreed to invest $1.75 billion for a 35% stake in Deland, forming a strategic partnership focused on serving this growing market demand. Our gas networks continue to play an important role in resilience and affordability, particularly at times of peak demand. Across both the U.K. and the U.S., the same broad themes apply, including reliability, affordability, energy security and economic growth. Our job is to balance these needs responsibly, delivering consistently, continuing to transform the business and investing for the future. How we do this is just as important. Our values are not separate from the strategy, they're how we deliver it. We continue to do the right thing, find a better way and make it happen. And everything we do starts with safety. On leadership and performance, we're sharpening accountabilities and making sure objectives are clear from the group level through to individual teams. A company of our scale needs clarity discipline and a strong performance mindset. On technology and innovation, we're changing the way we build, run and operate our networks by standardizing designs and working at scale with our supply chain to using digital platforms to improve productivity, we're reducing cost and complexity. And at the same time, data automation and AI are helping us unlock more capacity, get ahead of risks and deliver a better service for customers every day. On external positioning and policy advocacy, we'll continue to engage constructively with governments, regulators and other stakeholders. The energy transition requires investment, but it also requires frameworks that support affordability, resilience and timely delivery. Energy affordability is at the heart of discussions on both sides of the Atlantic. It matters deeply to households and businesses. Network investment has a cost but done well, it reduces costs over time by connecting lower cost generation, reducing congestion, improving reliability and avoiding more expensive solutions later. In the U.K., we will be engaging with a new administration on this and other topics. Given the strength of our role and impact, we are well placed to support the government's ambitions. Now let me briefly bring our delivery to life by covering our 5-year plans. In March, we set out our updated 5-year financial framework. We plan to invest at least GBP 70 million over the next 5 years, the largest capital investment program in our history. We have strong visibility over this program, around 2/3 of the GBP 70 billion investment is already covered by regulatory agreements with delivery mechanisms secured for around 3/4 of it, giving us confidence whilst recognizing the scale of the delivery ahead. This investment is not just about energy infrastructure. It supports jobs, skills and economic growth with around 6,000 new jobs in the U.K. over the next 5 years, including around 2,000 graduates and apprentices. There are also wider benefits through our contractors, suppliers and the communities in which we operate. Delivery is the key to turning this opportunity into value. We have a strong track record, but we're not complacent. We are continuing to strengthen project assurance, improve supply chain coordination, standardized designs, where it makes sense and use technology to help plan and manage delivery more effectively. We're also investing in better customer service for our customers. And innovation is a core part of how we deliver that. Through National Grid partners, we're investing technologies that can improve efficiency, unlock capacity and support faster connections. Let me now turn to our financial resilience. National Grid's investment case is built on visible growth and a resilient business model with predictable cash flows from regulated assets and frameworks that support efficient investment and appropriate returns. That does not mean there's no risk. We operate in complex environments, and we must manage factors like inflation, supply chain pressures, interest rates alongside operational challenges. But our business model is designed to be resilient. In the U.K., inflation-protected returns across our regulated asset base provides a natural hedge. In the U.S., a high proportion of our supply chain is domestically sourced, which reduces exposure to some global pricing pressures. We also manage financing and currency exposure carefully. Cash generated from continuing operations was at GBP 7.9 billion last year, up 15% compared with the prior year at constant currency supported by operational performance across our regulated businesses. Net debt increased to GBP 44.2 billion at constant currency, reflecting the scale of our capital investment program and partly offset by proceeds from disposals. Our balance sheet remains an important part of how we create long-term value. We're committed to maintaining a strong overall investment-grade credit rating. And we also retain flexibility in how we fund the business including through debt markets and other funding options where appropriate. For shareholders, the financial framework is clear. Over the next 5 years, we expect asset growth of around 10% per year underlying earnings per share growth CAGR of 8% to 10% per year and continued growth in the dividend per share in line with CPIH inflation. For the current financial year, we expect capital investment to grow by around 10% and to nearly GBP 13 billion, and we expect underlying earnings per share growth of 13% to 15% from our 25 to 26 baseline. These are ambitious commitments and delivery will require discipline, but they're underpinned by strong visibility, the critical infrastructure nature of our assets and the central role that networks play in the energy system. So let me close now with 3 key messages: First, National Grid has delivered strong results and has strong foundations. Second, we are sharpening how we operate, innovate and deliver. So that we're ready for a rapidly changing world. Third, the growth opportunity ahead is clear and significant, and we're investing with discipline to capture it. I'm excited to be leading National Grid at this important time I'm also grateful to our 33,000 colleagues their commitment and expertise and dedication. Thank you for your continued support as shareholders of National Grid. And as I hand back to Paula, I'd like to share a short film showing how we're delivering innovation at scale and building the energy system the U.K. needs for the future. Let's take a look. [Presentation]

Paula G. Reynolds

executive
#4

Thank you, Zoe. I hope you enjoy that little picture of some of the technology that is in the end, going to profoundly change the nature of our business. So the notice of meeting, which includes an explanation of each resolution being proposed today was published on June 3, and for those joining online, the notice of meeting is available under a Documents tab on the Lumi platform in case you want to refer to it during this meeting. Resolutions 1 through 17, inclusive of our proposed as ordinary resolutions and 18 to 22 inclusive or proposed as special resolutions. The Board unanimously in favor of each resolution proposed and recommended votes in favor of all of the resolutions. We trust you've all had an opportunity to read it. And with your permission, we're going to take that notice as read. A poll will be taken on all resolutions each ordinary shareholders entitled to 1 vote for each ordinary share registered in his or her name and each proxy holder or individual representing a corporate shareholder is entitled to 1 vote for each share, which he or she represents. For shareholders attending in person, you can use your paper poll card to vote. I had a lovely talk with 1 shareholder before hand saying I might just ask if anybody is using the polling card because nobody was using the polling card, I could skip all of the explanation of how to use the card. In fact, this gentleman had picked up a polling card because he had reregistered his shares. So for those of you who are not using it, you're going to have to bear with me because we are legally required to do this. So anyone who was present was given a poll card at registration. It details the resolutions and I've appointed Equiniti, which they tell me I can call EQ for simplicity, which is the company's registrar to act as the scrutineers. So I'm going to pass the program over to Julian to take us through the voting process and how to ask questions.

Mark Freshney

analyst
#5

Thank you, Paula, and good morning, everyone. As indicated by the Chair, voting today will be by a poll. If you're attending in person, please complete your poll card clearly, marking your votes and place it in 1 of the ballot boxes as you leave. If you need any assistance, the Equiniti team is available to shareholder inquiries desk in the foyer. If you're attending online, you can vote using the electronic system on the Lumi platform. The full list of resolutions will appear on your screen with 4 against and withheld options. Once you've made your selection, a vote received message will appear. You can return to the list of resolutions at any time by clicking on the voting icon. If you've already submitted a proxy form and do not wish to change your vote, no further action is needed. However, if you would like to change your vote, please resubmit it using either the poll form or the Lumi platform. In either case, please ensure you cast a vote for every resolution. If you need any further guidance on how to cast your votes via the platform, then please refer to the instructions on the home page or the user guide available on the documents tab. May I remind you that a vote withheld is not a vote in law and will therefore not be counted. The poll remain open for 15 minutes following the conclusion of the meeting. I'll now move on to the process for asking questions. For shareholders attending online, you can submit questions in relation to the business of the meeting through the Lumi platform. Click the messaging icon and type your question in the chat box at the top of the screen then press the send button on the right-hand side to submit. We will try to group questions by topic and alternate between questions in the room and any registered online so that we can answer as many of your questions as possible today. If you're attending in person and have preregistered your question and us you'll bring a microphone to you at the appropriate time. If you haven't registered a question but still wish to ask one, simply raise your hand, and a representative will assist you. To ensure we cover as many topics as possible, please keep your questions concise and relevant to the business of the meeting. When speaking, kindly state your name and whether you're attending as a shareholder, proxy or corporate representative, and please direct all questions to Paula in the first instance. If you have other general questions about the company but not related to the business of the meeting, I will ask you to kindly hold those questions until after the meeting business has formally adjourned. If you are participating online and you have general questions unrelated to the meeting, we will apply to those questions by e-mail after the meeting closes.

Deepa Venkateswaran

analyst
#6

Great. Thank you, Julian. So the poll is now open for voting. And so we're going to move on to the Q&A of today's agenda. And Julian will help us coordinate this because he's got some preregistered and questions coming in online. And if you'll forgive me, I'm going to go sit down because I think what we're really trying to do is have a good conversation. And I don't really need to stand here in direct traffic, I don't think so.

Paula G. Reynolds

executive
#7

Thank you, Paula. So starting with a pre-submitted question from Alan Mondi. So there are 2 questions here, so we'll start with the first. Given the arrival of a new labor prime minister who has championed more public ownership of essential services, we change the way you work with the government as a crucial part of U.K.'s infrastructure.

Deepa Venkateswaran

analyst
#8

Maybe I'll start that and turn it to you, Zoe. I think see captured it actually in her prepared remarks of we work with every government, we work with every regulator and the fact that there is a change in government that's pending here in the U.K., we'll work with the new government as well as we have to try to be as close as is appropriately possible. But Zoe, your thoughts? .

James Brand

analyst
#9

Yes. I think I'd just echo that, of course, we will continue to work closely with government, along with other stakeholders and regulators. It's a core part of our business and something for which we deeply value. I think the 1 thing I would say, however, is what we understand as the Prime Minister's policies emerge is that we actually have a lot in common on the trajectory that we are seeing. We can see the need for a broader resilience to the energy network that requires different sources of supply to be connected, but we also see a critical importance to drive the economic growth engine behind the U.K. and, of course, also in the U.S., but focusing on the administration here, how can we continue to ensure that energy policy helps to inform economic opportunity. And I think the grid has a substantial role to play there. The other thing I would say is, of course, National Grid is, in essence, across many parts of the U.K. And so I think we have a real opportunity to really lean into every postcode finding ways to prosper under the investment program that we are delivering and how we can deliver that energy resilience. So we look forward to continuing to work closely as the new government's policies are formed.

Mark Freshney

analyst
#10

And the second part of Mr. Mundy's question, there are 2 parts and Mondays in the audience, thank you for being here. . Given the concerns of people around the world about the threat of global warming, in your U.S. operations, can you lobby Secretary right on our behalf who has rolled back measures to combat climate change and has criticized the U.K.'s commitment to net 0 targets. And the addition -- additional point made today can National Grid lobby the U.S. Secretary of State on his policies as he has reversed sensible environmental policies.

Deepa Venkateswaran

analyst
#11

Maybe I'll start with that one since I'm the American on the stage here. And I think the first thing is, is that we have to be respectful in our various jurisdictions on the policies that are prevailing in those jurisdictions. . And in the U.S., we do have a country at the national level and even at the state levels that takes a different view on, in particular, the use of natural gas for energy generation. It's interesting because this afternoon and our Board meeting, we have some data on what's the composition of our rates in our U.S. jurisdictions. And that goes to the issue of what the generation sources are on the electric side and also our sources of natural gas on the gas side. And the fact is, is we operate in regions that are heavily dependent on natural gas for both heating and power generation. So we have a bit of a delicate balance here, while on the 1 hand, I think all of us hope for a more urgent world where we are taking steps to do our part around climate change. We also have to be sensitive to the fact that we operate in places where the alternatives to, for example, fossil fuels are less obvious. So -- so he does meet with Secretary right from time to time. I don't think you've met with the U.S. Secretary of State and probably given his other responsibilities right now, you might not be high on his agenda of meetings he would take. But I'd like to think that we do try to be extremely thoughtful in the way we approach the fact that we do want to be responsible stewards of the environment but that we also have to be respectful of the differences in the business between the 2 countries in which we operate. So with that, if you want to. The only thing I would add is, of course, our regulated business in the U.S. is predominantly regulated by the states. And so whilst we do, of course, have interactions at the federal level across some of our interconnectors, the majority of our conversations on regulated approaches is in the state of Massachusetts and New York. And I think you'll also see the governors of those respective states have shifted to what's called an all of the above strategy, which I think echos Paula's comments around the criticality of understanding how to balance affordability in the regions with the security of supply and the sustainability objectives. And that is indeed a trilemma as we describe it in constantly iterating for the optimum outcome. We move to the question in the room from Mercy Ross. Thank you for your question, and we've been asked to pose this to the panel. National Grid is involved in the Philippines, what capacity is National Grid involved in this country. Shareholder explained -- Mr. Roth, sorry, explained that our family is suffering in that jurisdiction, and we need to justify questions to her family.

Zoe Yujnovich

executive
#12

Yes. It's actually my understanding that there is a registered company in the Philippines, which is called National Grid Philippines. It is of no connection to National Grid that we are here representing. And so I'm sorry to hear that your family is suffering. Unfortunately, it is not part of our company accountability. It is a separate company entity.

Unknown Analyst

analyst
#13

And now move to a question from the floor for Mr. James Hewitt. Good morning. I've already spoken to the Chief Executive about the first question. I've got 2. The risk of drone attacks is critical to national infrastructure and, of course, to our company's infrastructure transmission lines and transform substations the threat seems to be increasing. Does the company plan to respond to this? And because it jeopardizes the capital value of our company's assets and the related flow of revenues. And if so, how I know you've met with government on this very issue. So I'll just turn that.

Martin Young

analyst
#14

Yes. Thank you, Mr. Huet for the question. I think right now, I can certainly share that we are not complacent in any way, with respect to both the physical and cyber risks that are exposed to our assets. Paula mentioned that our Board has been this morning to our cybersecurity center under the principal risk that you see in our annual report under physical and cybersecurity, any threats, including things like drone attacks embraced under that holistic risk. We regularly do coordinate with into governmental agencies to understand Intel. And we have a number of barriers in which we engage in to make sure that the health of our system is very strong and we regularly also conduct crisis exercises where we role play in the event that some of these attacks happen, how we would go about responding to ensure the resilience around emergency planning. So it's super question. We don't at all remain complacent, lots of work to continue because it is, of course, an evolving threat landscape.

Unknown Analyst

analyst
#15

Indeed. Second question, partly covered as well about data centers and Julen. In the announcement of the recent investment in Julin, our company mentions its aim to connect more than 5 gigawatts of data center demand over the next 5 years, both in U.S. and the U.K. How is this compatible with the climate emergency? By how much would that demand increase electricity prices, worsen fuel poverty and jeopardize the shift from fossil fuel towards electricity as a direct source of energy the third one. Does our company plan to indemnify itself against complicity in harms, which both this and those data centers may cause.

Paula G. Reynolds

executive
#16

Wow, there are a lot of questions in that, and maybe we'll parse it out a little bit. And so One of the overlays that exists around this question of data centers is the tension between growth, prosperity and the needs of an advanced society because, I mean, these data centers are at the end of the day, they're for all of us in our progressive way of life through advanced computing and the fact that all of these data centers are not going to end up being fueled by renewables. So it is an area of great consideration on the part of all the parties. I mean you do see the great technology companies that always said they would try to be 100% renewables, recognizing that the speed of advanced computing requires data centers and that renewables are not the only answer. So back to Zoe's comment that she made with respect to our U.S. governors there is much more of an all of the above type of consideration going on. Nobody wants to see renewables not used in this environment nor do we expect that it can all be done with renewables. And I'm going to take a little bit of a detour and then I'm going to ask Zoe to go and maybe add to some of the specifics here. But 1 of the challenges that we have in operating these grids today is the fact that we have high aspirations in all the jurisdictions to try to be as close to 100% renewable as we can be. But when we're talking about renewables, Nuclear is very far down the road still in terms of new nuclear even in this country as we have nuclear coming on. And so we really are dependent -- when we talk about renewables, it's wind, solar and then batteries to store some of the patterning. And what we really see as we look at these grids is even though we have many hours of the year where we can rely much more on renewables, we can't rely on them 24 hours a day. And so the fact is, is the data centers tend to be more 24 hours a day because we compute 24 hours a day. Now in that video, you saw a thing called Emerald AI. And Emerald AI is a tool to use with data centers to try to figure out how to optimize their demand so that they can take advantage of this patterning that reduces cost to everybody by exploiting the use of what is available at certain times of day. So what we see is even as the grid struggles in the aggregate around renewables versus nonrenewables, there are tools coming into effect to try to mitigate some of that. And so we are great believers as a company in the fact that actually computing will help us find some of the answers to this. But I think to Joe's point is we don't live in a perfect world. And we do see the necessity of advanced computing in the U.K. and the U.S. I mean we are free societies and a lot of our issues around security are tied up in our ability to have advanced computing. So we believe in it from that perspective. We believe in it from the perspective of ultimately job growth and prosperity in our economies. And what we believe is that technology will be part of the mitigant of the complexity that comes from the fact that we don't live in a perfect world, and we can't simply rely on 100% renewables. I think that was really well explained. I think the only thing maybe to add to your second part of your question around who pays? The PPA with Microsoft has been configured as an islanded configuration, which essentially means 100% of the infrastructure costs associated with that generation is paid for by the off-taker. It is not transferred across the broader rate base, and therefore, there is not an impact to the rate base related to affordability -- in fact, over time, they will be connected into the grid, but that will enable more resilience for the broader rate base for which those investments weren't paid for by the rate base. So it can offer some opportunity for resilience over time. I think the other thing to say, which I think Paula has mentioned really well is there's a lot of opportunities that come with AI as well as risks. And so I think we're seeking to try and find that right balance as we understand how the world evolves so quickly. And mainly finally, I'd say that there's a criticality around pace and delivery here. And so the opportunity to deliver something quickly that enables the data centers to get up and running is what provides that compute power and energy that enables us to deliver all of those technology optimizations back to the grid. So a super question. Thank you very much, Mr. Hewitt.

James Brand

analyst
#17

Thank you. Thank you. Next, we have 2 linked -- pre-submitted questions from Ian Kroton. So number 1 is how many times in the last year in the U.K. have National Grid been fine for working without a permit. And secondly, how much of those fines cost National Grid. .

Deepa Venkateswaran

analyst
#18

I'm going to pass that 1 directly to use. It turns out, I'm pretty sure Andy would like this well. SP-13 Thank you. I'll get Andy voice in there. .

Andrew Agg

executive
#19

Thank you, Mr. Rather. This question, I think, relates to our electricity distribution business in the U.K. which is the main business where we're out working in the streets in this country and, therefore, subject to sort of these fixed penalty notices. The reality is, yes, we do experience this a number of times through the year. . The vast majority of those times, probably more than 90% of the occasions is when we're responding to emergencies or to ports on the network, where ultimately, it's just more of a timing thing that our crews need to get out as quickly as possible. And sometimes that happens before the permits are made available and official to us. Financially, it's a very small exposure for us. So it's not significant in terms of our results. What I would say, of course, is that as an organization, we will continue to look to be as compliant as possible. And if there are areas we can continue to improve the permitting process so that we can reduce the number, we will continue to do that. Okay. Now we go to the room to Mr. Adrian Barry Good morning, Adrian Berry. I live here in Marico. And out in the country side, we have lots of pharma friends. Many of these farmers have nonproductive land and lots of ban areas where they can fit to solar panels. And some of them have tried to do this, but have been told that they are too far from a connection point to be able to be connected. . So the question is what technology is being developed to allow this sort of moderate size solar farm to be connected in because you modify that by a couple of hundred farmers and suddenly you've got a lot of capacity coming online. Thank you. . Go ahead. Yes, I can have the first go. Thank you very much, Mr. Barry. A great question. And certainly, it's on our minds as we look through the discussions on our E3, which is the next update to our distribution rate case. There's a lot of conversations around how we can navigate solar, both at the residential level, but also I think as you get into that kind of small to medium scale, it's an opportunity that we embrace because we see that flexibility that comes on to the grid as being a way to which we can optimize and perhaps reduce the overall capital investment. But as you point out, it still does require some infrastructure to be built to enable the connections to come forward. The way we manage connections is very much in consultation with both Ofgem and the government -- and so we ensure that the connection queue is very visible, and then we go through a process supported by NISO as the primary connection arbitrary that makes a decision on the pace for which each connection then comes comes to life. And so I think the pace of connection is always something that we're working to improve, but that is something that's done via -- so in consultation with government and with the regulator.

Deepa Venkateswaran

analyst
#20

Yes, if I might add 1 comment. One of the things that is going on within the context of this case, EDI is the issue of what's the trade-off between enabling individual customers to either have more electrified end uses or send generation into the grid versus the need of the distribution grid to be upgraded for all customers for all time. . And that's a very difficult trade-off because to go from maybe your example of somebody is trying to sell power into the grid, you could generalize that to anybody who also wants to take more power off of the grid because they're creating an electrified end use. Well, the connection issue in some ways is the same. You have to figure out if there's enough capacity in the distribution system to accept that. And the fact is, is the distribution system was never designed for that. It was designed at lower voltages for homes and businesses that use far less power than in fact, most homes and businesses are using today. And so part of the -- what government is looking at in concert with all of the distribution companies, is this issue of how much capital should be allocated to beefing up the whole system versus how much should be devoted to individual connections -- and so I can't speak to your local area. I mean, so we would certainly be glad to get with you afterwards to hear a little bit more in detail. But it's farmers and it's solar and its customers and EVs and heat pumps, all saying individually, this would be a good thing for me, but the system at some point, have to be upgraded to be making this available not just for next year or the year after, but for decades to come. And I think that could be unfortunate in your area if, in fact, you're precluded at the moment, but there is a larger landscape here across the country that the distribution systems, the lower voltage systems were not designed for what the future is, and we do have to grip that in terms of our planning and the approach that's taken.

James Brand

analyst
#21

Thank you, Paul. So we have a final submitted question in the meeting. And then I think there are 2 other questions from the room. So if you could raise your hands, and we can make sure a microphone is with you. But from Christopher, Vermont, National Grid has been harshly criticized including by the inspector at for failing to consult meaningfully on the Norwich to Tilbury transmission project. Is the Board curious in such circumstances. What steps does the Board take to ensure consultation is not just performative. Will the board independently engage with communities that say the National Grid executive is not serious about going beyond the statutory minimum.

Paula G. Reynolds

executive
#22

I guess I will take that 1 since it's really about the Board's engagement. And the Board has been very engaged about engagement, I will say. And I think it manifests itself in several ways. First of all, we're not impervious to the criticisms can be leveled against the company at times of consultation. And that there is -- in parts of the country, there is really an antipathy towards seeing infrastructure built in areas. So we're very aware of that. Actually, the Board sees daily clippings, so we see what the temperament of the public is at all times. So of course, as an active board, as I said, this is a hard-working Board, questions are asked periodically of exactly what's going on with consultations. -- and we have tracking mechanisms on how they're going. But even at that, that's still a step removed -- the Board has done trips out with the team in strategic investments, led by our head of that organization. And we've gone out into the field. We've met with customers. We've met with the people that we have doing engagement. And we've gripped what the controversies can be. So we are very, very aware. Now I will say this issue of whether consultation is, I mean, performative to use the term is we do 2 layers of consultation. We do a nonstatutory process. And that's where a lot of community input is gathered before we even come up with defining route options. And that's not required per se. It's the statutory one, that's the 1 that ultimately leads to the permitting process. So we take a first stab at it to see if we can get the kind of community engagement and support. The second thing that we do that is perhaps not unique to us, but it is, in a sense, highly unusual across the industry. As we do use automated tools. We use 3D modeling where we can actually show anyone who's going to be affected or any member of the public, what the placement of our infrastructure is going to look like including from their living room window. In other words, the tool is that good. And so we -- when we show this to people I think it does end up building more understanding of the fact that we are trying to exercise a standard of care here that is not the utility just barreling through but in fact, really trying to customize a solution within the constraints of engineering to try to make the placement as benign as possible. But I will go on to say that there are parts of the country that have hosted infrastructure for very long periods of time. And there has been a broad understanding in these communities about the fact that this infrastructure is in service of the entire country. And we realized that when we come into new areas that have not hosted infrastructure that there is more sensitivity and there's not the same acceptance and understanding. So we try to come in with empathy to how it feels when you are being asked for the first time to have our infrastructure come through your area. And I think we have satisfied ourselves as a Board in meeting with our people and meeting with individual stakeholders that the standard of care that we are exhibiting is appropriate to what is otherwise quite a great national initiative. The fact that all of our permitting that we've submitted so far that has been through the process has been granted, I think, speaks to the fact that government has satisfied itself that we've met not only the statutory requirements, but in fact, that we have met the requirements in terms of what society expects of us in terms of quality engagement. Obviously, I think I feel rather strongly about the fact that as a Board, we have really leaned in on this issue. But that we do I think you have to add on that -- thank you.

James Brand

analyst
#23

Okay. So 3 final questions. So Mr. Perry first, and we'll go to Peter Tore and then there's a final question in the room. So Mr. Perry?

Unknown Analyst

analyst
#24

Thank you. This -- my name is Rodney Perry. I'm a small shareholder. And it follows on really from your answer to the last question is that I'm really rather critical of National Grid being so far behind the curve in connecting up these offshore wind farms. We are all paying for that in our bills in that the developers a wind farm have got a tremendous lead time. They have to get a license. They have to buy the equipment. They have to get it installed in offshore, very difficult locations. And yet in that time, you still haven't got a grid connection for them. You will obviously say it's a planning problems. But this is not unknown in this country. We live in an area of HS2 here. They took years to get planning consent and they did it in time. You have to start early on planning consents because you know you're going to get a problem. This is not something that comes out of the blue, but you seem to be very much behind the curve on this, and we are paying for it by the developers having their wind farms ready and they can't switch them on because you've got no connection. And we're having to pay for them to have the farm ready and not in news.

Deepa Venkateswaran

analyst
#25

I'd like to try a reframe with you, Mr. Perry on this 1 because your characterization is very much the characterization in general Media. And this is an opportunity I think, for us to maybe try to expand the record of what's really going on here. And I would love for you to be an ambassador for our story when I'm done answering this question and I won't give so a chance. But it has been a bit of a source of frustration to the Board that the narrative is we must be behind. The planning for offshore wind started well into the previous decade. By 2012, 2013, we were already planning what the grid would look -- need to look like in order to accept offshore wind. Now at the time we started that planning, the numbers associated with offshore wind were significantly lower than the ambition that the country has today. So everything we started planning in 2013, '14, '15 was probably not fit for purpose. But at that time, there was not that much wind and the regulator had concerns that we would be effectively overbuilding or prematurely building a lot of that infrastructure. So we submitted. We started to submit proposals 2016, 2017, and there was a reluctance on the part of the regulator to approve those. So we knew that we had to wait. But at the same time, we did start a lot of the engagement around route selection as early as that period of time. Finally, as we came into the 2020 to 2021 period, it was well recognized that this could be the very problem that you've described a mismatch between how much developers would have developed and be ready versus how much the grid could accept. And so we entered into an agreement with the Ofgem for an accelerated strategic investment program. And that's what is, in fact, proceeding today and much of the GBP 70 billion that was described by Zoe as part of that program. And so starting really 5, 6 years ago, much of that permitting started. So yes, we were structurally going to be a bit behind because the regulator said that's going to be okay. but then something else intervened, which was government doubled down on its commitment to how much offshore wind it would acquire. And of course, it holds auction rounds every year. And so these auction rounds became larger, which would accommodate larger wind farms, larger projects and projects that would also involve us and the Scotts in terms of trying to create an overall infrastructure. So as a practical matter, you had something else going on, which was government said more. So what we were designing and starting was not going to be sufficient and more had to be designed. And so we live in a -- I just have to say it again, we live in an imperfect world, which is we are accelerated to try to meet a 2030 deadline that government has imposed everything will probably not deliver in that period. But government also made a decision that said, if you can if your farm can begin to produce, you can send into a grid on an as-available basis. You might not have firm capacity. So this idea that there are wind farms that are spinning every -- that could spin and they're not getting into the grid is a little bit of a false narrative because, in fact, they can deliver -- they just can't deliver all the time because the system gets congested. And so part of what is going on with our program now is the relieving of these congestion costs. So yes, you pay a bit for congest. We pay a little bit for congestion now. But over the course of this multiyear period, that congestion is all being relieved. And so I think if we all had perfect foresight in 2013 as to what would happen, we would not have these circumstances today. But I think it's harsh to suggest that we are behind when we have exercised, I think, an extraordinary amount of due diligence against a changing appetite of the country to have more of the resource. And I think per the earlier conversation, yes, it's true. We're very well aware of permitting, but the total scope of what we've had to build and where it had to be built has definitely evolved over time as the sheer amount of wind and the location of the wind has taken place. Last point I would make is government has decided that in the future, it's going to have a spatial plan, o that it designates where you can develop relative to where the infrastructure is rather than you get to go anywhere and the infrastructure has to meet you. And so in the back half of this decade, I think we will not have a repeat performance of what appears to be the case. But I just want to assure you, this company has bent over backwards to plan well and advance, but there has been a shifting picture about what we would have to connect.

Unknown Analyst

analyst
#26

Not I think that's very well point you made was something that I was going to ask us what influence do you have on the position of these loads. I know you've got congestion in various parts of the network. What authority do you have to suggest that these big data centers are built near the point of generation rather than in the middle of the cities where there is a lot of demand already. And what influence on government do you have over this?

Deepa Venkateswaran

analyst
#27

Yes. Well, we've submitted a map to the government, which is showing where data centers could best be located where we have infrastructure already. And as you would expect, it's not in the cities. It's much more around, for example, former power plant sites that have been decommissioned where the transmission infrastructure is still in place and we have urged government that, to the extent that they want to expedite some of these connections, these locations would be better. So I'd like to think that we are influencers of that, but obviously not our decision to make.

Christopher Laybutt

analyst
#28

I mean there anything to add, I think Mr. Perry is we've got 4 AI growth zones in our jurisdictions -- these are areas that we've been able to identify has capacity to sort of Paul's comments. We've been working with government related to that. And now we're working with the suppliers of data centers to actually enable or to facilitate the growth in those locations for faster connections -- and we've had many examples. We shared one, I think, on the video of how we see that actually accelerating the opportunity for that connection. And we see that as really beneficial because the data center capacity that's connected also helps us to reduce build pressures and enables an affordability opportunity as well. So it's a win-win.

Mark Freshney

analyst
#29

So we just moved to our 2 final questions in the room. So the first is from Mr. Tore. If you could just raise your hand. Thank you. Good afternoon, Board, my fellow shareholders, Peter Tore from Hendon. If anyone doesn't know where Hendon is shame when you. Individual shareholder from the outside. I've addition to the conversations going on here is interesting. First of all, thank you for the venue. I went to came on the bus the coach from Victoria Costation 700 this morning thinking getting off a pathway I'm in the middle of nowhere. I mean, I've used my initiative because I've got gray hair. I found my way here by jogging, plotting Booking bus gave me a lift halfway here and somebody else told me how to get here, and I know how to get back into Warrick apparently to see us to believe. A couple of comments on what's been said. Yes, interesting venue, much more convenient in London, of course, living in London. Well, you never please all the people all the time, like I've never seen Coronation Street, I've never seen data in us, and I've never had a credit card in my life. And I feel in the pole by using a pen and paper. I've still got eyes and I've still got a brain. Let me get to my point. Something was mentioned earlier about the future and planning. A marvelous film made in 1977 and you will know this person, the younger ones haven't got a clue what I'm talking about was with Edward G. Robinson and Charlton Heston, and it's made in 1970 something, and it's in the future 2023. It's called soiled, green. Please write this down. There's no is going to I'm back on the -- I never thought I would see the year 2023, it's been gone. Please, ladies and gentlemen, do watch it is very, very sobering. Edward G. Roberson is actually doing the filming when they finished 3 weeks later died. It really is quite frightening and sobering. This is the future. It's like in the film, the fly 1958 incent price. I'm sorry, do you have a question? Yes, I just mentioned about the flat screen what we've got now. What I'm just saying is we've got to be cautious about the future the technology must not overrun us. All I'm saying is as it's good point, has it bad points. For me, I can live quite comfortably without the technology. But in conclusion, slightly humorous, please arrange the next meeting when there's racing on it Warwick Racecourse. I like horseracing. I want to say thank you on behalf of my fellow shareholders to express again our appreciation for what National Grid does. We do take it for granted. And I'm saying the same thing every year. We come home, we put the switch the light comes on, we flush the toy it goes down a hole in the ground. We do take it for granted. And when there is the occasional power failure, everybody goes crazy. If you go to Bakersfield in America, you look at the wind farms going around not hundreds, I believe there's thousands of them. It's very, very impressive. They're way ahead of the game. So that's -- if we're going to take the future. Let's get on with it and do it ASAP. Thank you very much. I appreciate your time addition to me.

Paula G. Reynolds

executive
#30

Thank you. Thank you very much. And I will say that Zoe and I were in a meeting a while back with an elected official. And he -- Julian, may I use your phone here as a prop. Thank you. And he said that people stopped him on the streets because he was well recognized and they'd say to him, how do you feel about these data centers? And he said, I would do this. He said, I take my phone out of my pocket and I say, we need data centers because of you and me -- but I think what we can say is we need data centers because of everybody, but you don't need it for this because you are managing to navigate in the society without all of the technology. But -- as you say, we need to be cautious about the future, but we need to provide for the future. And so thank you for your remarks.

Mark Freshney

analyst
#31

And the final question, I believe, question point number one. Richard Crump, small shareholder from Morita. Apologies if this has been us or something similar has been asked previously, but I've only recently arrived. What would the Board's strategy be if in a couple of years, Faraj gets in and up ends or destroy everything we've all been working towards for the last 15 years in terms of climate. Have you begun thinking about that possibility yet?

Paula G. Reynolds

executive
#32

Well, I kind of go with Zoe's question, which is we work with every government that is -- that comes to power. And yes, we've given consideration to the fact that if a reform government came in, it could be some rather material changes in energy policy. So are not without scenarios that we consider as a Board.

James Brand

analyst
#33

Yes. I mean the only thing to add is that we do have a number of our staff who attend all of the various political conferences. Of course, once you're in government, you get access to a lot of information and briefings, but we do think it's important to make sure that all of the political parties as they evolve have access to important information. So as they start to develop their campaigns and they develop their public policy, they are well informed with the same information that may otherwise be available to government. So we do make sure that we engage prior to elected officials coming into place.

Unknown Analyst

analyst
#34

So you have the ability to nudge.

Paula G. Reynolds

executive
#35

Well, I wouldn't say it not I think what we seek to do is ensure that we provide the right information, at least from the data sources that we have that help to inform, we believe, strong policy. Paul, that concludes the questions unless anyone in the audience raised their hand.

Unknown Executive

executive
#36

l right. Well, I think we can bring this Q&A session to a close. I thank everybody for their questions and interest. If anybody hasn't registered their vote, please do so. Summary of the proxy votes cast in advance of this meeting is going to be on the screen in a second. And of course, these figures are preliminary. They're going to be reviewed by the registrar after the meeting, including any votes cast today. It would appear all resolutions have been passed, as shown on these slides by a very substantial percentage in all cases. So we're very grateful for the support of shareholders. We will publish the final results on our website. We'll announce them in both the London and the New York Stock Exchanges as soon as the final tabulation is done. And this concludes the business of our meeting, and therefore, we are closed. There are lunch bags for those of you who have come to take away with you. Please return your wrist band on the way out. We recycle everything. That's 1 of the things in our control. We appreciate your continued support and feedback. Again, we thank you for joining us, and Zoe and Andy and I will be around for a few minutes in the lobby. The rest of the Board is going to rush off to get started on the Board meeting, but we can be available if you had any other questions. Thank you so much for being with us today, and thanks for those who came in on the Lumi platform as well.

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