Nedbank Group Limited (NED) Earnings Call Transcript & Summary
August 4, 2026
Earnings Call Speaker Segments
Jason Paul Quinn
executiveGood afternoon, and welcome to Nedbank's 2026 interim results presentation. The presentation today will cover an overview of our results before turning to some thoughts on the operating environment and the outcomes we're starting to see on the back of strategic decisions we've made over the last 18 months. After that, Mfundo, our Chief Operating Officer, will cover the progress we've made on some of our strategic focus areas; and Mike, our CFO, will then unpack our financial results, and I'll return at the end to discuss our outlook and our guidance. Let me start with a few overarching thoughts on the operating environment, the strategic progress we've made and my comments on our financial performance in the first half of the year. The overarching theme of Nedbank's results was one of focused execution and growth. If 2025 was a transformational year for Nedbank's strategy, 2026 is a year of transition and focus on execution and growth. On the operating environment, we've got 3 key messages. Firstly, despite global volatility and uncertainty following developments in the Middle East and pressure on energy prices, we maintain that the South African investment case remains structurally and broadly intact. Secondly, corporate balance sheets remain healthy and the fixed-investment cycle still lies ahead of us, something that Nedbank remains well positioned to participate in. And thirdly, from a consumer perspective, credit growth is gradually improving, although consumers have been under renewed pressure from higher inflation from the second quarter of the year. The strategic decisions we made in 2025 are now translating into tangible outcomes with preprovision operating profit increasing by 8% and by 15% when excluding ETI in the base. This growth was supported by strong underlying operational performance and growth momentum across all our clusters. With regard to the NCBA transaction, I'm pleased that our offer to acquire a majority stake has been accepted by NCBA shareholders, securing us a 66% shareholding as we originally targeted. The transaction remains on track for completion towards the end of Q3 or early Q4 and supports our ambition to diversify our earnings and expand in attractive East African markets. From a financial performance perspective, I was really pleased with the DHEPS growth of 2%, which is ahead of market expectations of a decline in earnings in the first half of the year. Excluding ETI base effects, DHEPS growth was very strong at 15%. This half should now represent the low watermark for group earnings given the base effect of ETI. On the back of this earnings profile and good management of capital, ROE printed 15%, also ahead of expectations. Mike will unpack the drivers of our financial performance in his section a bit later. Given our strong balance sheet and a CET1 ratio of 12.6%, we ended the period slightly above the top end of our target range, and thus the Board declared an interim dividend of ZAR 10.52 per share. We believe that South Africa's prospects as an attractive investment destination remain structurally and broadly intact despite global uncertainties and the conflicts in the Middle East. There's growing evidence that reform momentum is beginning to translate into operational improvements. Eskom's electricity availability factor has increased. Port processing of bulk commodities has risen nicely off its lows and rail volumes have increased. This progress is further supported by stronger public-private collaboration, continued fiscal discipline as reflected in a primary budget surplus and an improving debt trajectory, both of which are important in reinforcing confidence in South Africa's sovereign outlook. Municipalities are also increasingly being held more accountable for their finances. As a result, and following S&P upgrading South Africa's credit rating to BB with a positive outlook at the end of 2025, Moody's affirmed its rating of the sovereign at Ba2 and revised the outlook to positive, while Fitch upgraded their rating of the sovereign to BB with a stable outlook. The graphs on this slide highlight how financial markets have priced in the progress that's been made, including better government bond yields and CDS spreads, bond purchases, and a stronger rand. More importantly, despite initial negative reactions at the start of the Middle East conflict, as highlighted by the black arrows, many indicators have returned to levels achieved at the start of the year. We continue to monitor the global developments given the unpredictability of that situation. In summary, though, financial markets have been reasonably resilient in this crisis period. So now turning to the corporate sector. Industry-level credit growth was robust, but mostly as a result of a low 2025 base. South African corporates remain well positioned with conservative balance sheets and limited signs of overextension. And this creates capacity for a future investment cycle, provided confidence continues to improve and infrastructure delivery and policy certainty remain on track. Nedbank's long-standing capital investment schedule indicates a meaningful increase in investment plans that will be led by the private sector. This suggests that corporates are beginning to reengage, although the fixed-investment cycle has not yet fully materialized and remains ahead of us. The opportunity is significant with South Africa's estimated public-sector infrastructure investment requirements at ZAR 1.1 trillion, including more than ZAR 200 billion in energy, ZAR 185 billion in water and sanitation and more than ZAR 400 billion in transport and logistics. These are areas that Nedbank is well positioned against, and we will actively participate in. On the consumer side, the picture is mixed with stress emerging in Q2. Household credit growth is gradually improving off a low base, but still weak at around 5% given affordability constraints. Here, we've seen stronger growth in mortgages and vehicle finance, slower growth in areas such as personal loans. While personal disposable income continued to increase into 2026, the health of the consumer was negatively impacted by higher levels of inflation and particularly higher fuel prices. On the back of the bold strategic decisions we made and executed in 2025, as shown on the left side of the slide, I'm pleased to report that we have experienced improved underlying growth and sustained momentum as well as productivity benefits in the first half of this year across all our business clusters. In CIB, leading sector capabilities and attractive, more diversified pipelines have started to emerge. Gross advances growth improved to 8%, reflecting improved client flows, increased participation in larger transactions through its revised sector-focused execution model. Trade finance revenue increased by 18% and commission and fees increased by 16% as a result of stronger deal flow, while early progress in the cluster's focus on transactional deposits resulted in an improvement in our funding mix. While the establishment of the new BCB cluster resulted in a planned investment curve, new business momentum and early revenue benefits have started to emerge. Advances growth of 6% accelerated when compared to the 2% decline in the prior year. This was supported by double-digit growth in new loan payouts in both the mid-corporate and commercial segments. Commission and fees increased by 14% on the back of improved client activity and ongoing franchise expansion as well as synergies from the recent acquisitions. For example, iKhokha point-of-sale devices are now sold in Nedbank branches and Eqstra fleet cards are now issued by Nedbank. In PPB, we are accelerating growth and unlocking efficiencies as the focus on improving the cluster's ROE intensifies. Advances growth momentum of 6% continued as new loan payouts in home loans and cards increased by double digits, resulting in market share gains, while MFC retained its market-leading position as payouts increased by 9%. Very importantly, we also continue to gain retail deposit market share now for 2 consecutive years. Payments and digital ecosystem scaled further as value-added services revenue grew strongly. PPB's focus on insurance growth saw MyCover premium revenue increase by 23% and insurance revenue increase by 21%. Productivity initiatives such as rightsizing head count on the back of the reorganization supported cost optimization. This resulted in expense growth printing at only 3%, contributing to the 1% improvement in the cost-to-income ratio now to below 60%. Much more opportunity still exists here. In NAR: SADC, strategic execution supported revenue growth and operational efficiency, which led to the cluster's ROE increasing by 3% to 10%. Advances grew by 21%, while NIR increased by 12%. Efficiency initiatives included a business rightsizing program that reduced head count by 9%. Capital optimization continued throughout with the repatriation of excess capital to the group. In January this year, we announced our intention to acquire effective control of NCBA Group, one of East Africa's leading financial services groups, which aligns with our strategy to grow and diversify in East Africa through a controlling stake in a leading Tier 1 bank with a scalable regional platform, complementary strengths and exciting growth prospects. In July, Nedbank's offer was accepted by NCBA shareholders. And as a result, we've achieved our targeted 66% shareholding, subject to confirmation that all conditions have been met. The transaction will result in the issue of around 43.6 million new Nedbank Group ordinary shares to participating NCBA shareholders and a cash payment of around KES 23 billion or ZAR 3 billion, subject to final settlements. Postimplementation of the transaction, NCBA shareholders will hold a shareholding of just over 8% in Nedbank Group on the JSE, while NCBA will continue to be listed on the Nairobi Securities Exchange. Regulatory approvals required for the offer have been obtained from various regulators and authorities, and outstanding approvals are progressing in accordance with their timelines and are expected to be received towards the end of the third quarter or early in the fourth quarter of 2026. After 22 years of dedicated service to Nedbank, Mfundo has decided to retire and will step down as COO at the end of the year, having reached the age of 60. Mfundo has made a significant and lasting contribution to Nedbank, and we're all deeply grateful for his leadership, wisdom and insight. Throughout his career with Nedbank, Mfundo has brought deep banking expertise, strategic acumen and a steadfast commitment to clients, our people and the continent. He's been instrumental in shaping and executing the group strategy, strengthening operational excellence and helping Nedbank navigate the significant periods of change with clarity and resolve. I'm personally incredibly grateful for the support and guidance Mfundo gave me as I settled into the CEO role over the last 2 years. His generosity, experience and perspective made a meaningful difference to me during the important transition. Succession has been well planned here. And with the recent announcement of our Chief Technology Officer starting next month, Mfundo will be with us till the end of December, no doubt driving execution focus day to day. So for the last time, let me hand over to Mfundo to reflect on the progress we've made on our strategic value unlocks.
Mfundo Nkuhlu
executiveThank you, Jason, and good afternoon, everyone. It is a bittersweet moment, but time catches up with us all. Nedbank has provided me with an enriching growth experience and fantastic relationships. I will miss you all. Our investment in technology has moved beyond enablement to become a genuine driver of business value at Nedbank. Platform modernization has translated directly into faster client onboarding, improved digital adoption, enhanced client experiences and measurable gains in operational efficiency. Investment in data and AI capabilities is beginning to show returns, and I will cover this shortly. On the retail side of the group, digital metrics in PPB continued to improve, evident in strong growth in digitally active clients and app users, higher levels of app log-ins and digital sales that increased to 76% of all sales. The progress we have made has supported client satisfaction metrics, with Nedbank ranking #2 among the large SA banks on NPS and the value of the Nedbank brand increasing by 16% in 2026 to ZAR 24 billion, ranking eighth among all South African companies. Our juristic businesses also showed steady progress as the use of the Nedbank Business Hub by clients continues to increase. Adoption rates in BCB and CIB increased to 77% and 56%, respectively, driven by higher levels of self-service and the delivery of enhanced digital features, highlighting the opportunity ahead of us. From a client experience perspective, in BCB, we continue to lead the industry in the mid-corporate segment with a client satisfaction score of 92, while client satisfaction in CIB increased to 82%, improving from the prior year and now consistently above the global benchmark of 80%. Following from the early phase of experimentation with individual AI use cases, our focus on hyperautomation and AI has progressed to be domain-focused to scale execution and increase impact. On this slide, we provide early proof points of hyperautomation as well as AI in practice and its impact on priority domains. AI-driven next-best-action capabilities in PPB's digital and frontline channels have enhanced our ability to cross-sell. Sales linked to the next-best-offer efforts increased from 5% to 13% of sales, contributing to the improved cross-sell ratio in PPB of 2.04x. In CIB, automation has assisted origination processes with improvements evident in faster turnaround times, better client servicing and more effective origination. In BCB, an AI-powered intelligence platform helps bankers to unlock growth opportunities, manage risk proactively and deepen client relationships by creating the 360-degree view of more than 25,000 clients. Key outcomes include a 3.5% increase in NPS and meaningful time savings per engagement. AI is also enhancing productivity. And 1 example, as shown on the slide, is our conversational AI digital assistant, Enbi, that handles more than 370,000 chats per month, resolving almost 80% of all client queries without human intervention. Lastly, we have also leveraged AI in our fraud processes, reducing the time to create fraud cases by 95% and registering fraud cases much faster. Looking ahead, technology will remain central to how we create value, not as a cost center to be managed, but as a capability that differentiates us in a competitive, digitizing financial services market. We're also making good progress in building stronger client franchises and enhancing client primacy, which is central to growing revenues. Total group clients increased by 4% to 8 million, supported by increases across PPB, BCB and NAR. Cross-sell penetration in PPB improved further. Main-banked clients grew by 2% to 3.9 million and Greenbacks, our loyalty and rewards program, increased its client base by 13% to 2.2 million. This growth in Greenback clients was supported by enhancements such as our partnership with retailers, which for example enables customers to earn up to 30% or ZAR 1,500 back each month when shopping at Checkers. We plan to strengthen this proposition further by adding Sixty60 later this year. We also continue to improve the experience in our travel offering, with plans to add car hire and accommodation to the existing benefit of up to 80% off flights. In BCB, cross-sell penetration increased to 4.75, the number of point-of-sale devices in market ramped up to more than 160,000 on the back of the iKhokha acquisition and for Amex card users, 20% more merchants now accept our cards on their devices. From a lending and deposit taking perspective, we had mixed outcomes in growing key segments and products. In wholesale lending where banking loans grew by 8% in CIB and 6% in BCB, term loans market share increased by almost 1% since December, while we remained selective in commercial property where we have a leading position. Overall, core corporate loan market share increased to 19.4%. The positive outcomes were driven by various strategic initiatives and the conversion of existing pipelines. CIB participated in diversified larger ticket transactions, while growth in BCB was supported by deep sector expertise, growth in SDG-linked finance & the rollout of preapproved overdraft & revolving credit facilities. In retail lending we increased market share in home loans and card, while retaining a leading position in vehicle finance. In secured lending we continued to benefit from our differentiated strategies and partnerships. In personal loans, we kept our cautious stance and implemented various actions to arrest market share losses, including enhancing our fulfilment processes and the launch of new innovative products. As shown in our booklet slides, loan growth was also supported by sustainable development finance, which increased to ZAR 213 billion, representing around 21% of gross loans and advances. A key highlight was the 80% increase in financing of clean water and sanitation, while renewable finance exposures increased to ZAR 50 billion. From a deposit perspective, while we gained retail deposit market share, transactional deposits remain a key strategic priority in which to find traction. I now hand over for the last time to Mike to take us through the review of the group's financial performance.
Michael Davis
executiveThank you Mfundo, and good afternoon. Our financial performance for H1 2026 was slightly better than we had expected and ahead of market consensus that expected a decline in earnings. Headline earnings were flat with DHEPS growth slightly faster at 2%, due to the share buybacks we concluded in 2025. ROE was also slightly stronger than expected in the half, albeit slightly softer versus the prior period at 15%, reflecting the impact of the sale of ETI. Importantly, the ROE did not drop below 15%. Excluding ETI that was included for the last time in first half of 2025, HE increased by 12%, DHEPS increased by 15% and ROE improved strongly from an adjusted 13.6% in the prior period. Other ratios also improved on the back of strong underlying business performances, including the cost-to-income that improved to 56.2%, and preprovisioning operating growth that increased by 8%, reflecting the early benefits of strong revenue growth and productivity initiatives. The only slightly disappointing feature of our results was the credit loss ratio that increased to 95 basis points, which I will unpack shortly. From a balance sheet perspective, gross banking advances pleasingly grew by 7%, with banking deposits growing at similar levels. Net asset value per share at almost ZAR 255 increased by 4% year-on-year, while our CET1 ratio ended the period above the top end of our target range. As Jason noted, the interim dividend for 2026 was ZAR 10.52 per share, at a payout ratio of 57%. Unpacking the numbers: headline earnings remained flat, supported by improving NII growth of 4%, strong NIR growth of 10% and disciplined expense management that grew at 3%. This was offset by a 66% decline in associate income, followed by the sale of ETI, and a 26% increase in the impairment charge. Reflecting on balance sheet growth: advances growth was more broad based, underpinned by 10% growth in term loans and overdrafts, and 6% to 9% growth across commercial mortgages, home loans and vehicle finance. The growth in term loans reflects the outcome of the strategic actions we have taken in both CIB and BCB, as Jason and Mfundo referred to earlier, while our secured retail lending products continued to benefit from our differentiated strategies and partnerships. Modest growth in personal loans of 4% reflects our cautious stance, while credit card growth has started to improve in line with our plans. A key insight into the growth numbers is the strong year-to-date annualized growth, as shown next to the black arrows, evident across commercial mortgages, term loans, credit cards and overdrafts. Banking book deposits growth of 7%, as shown on the far right, was underpinned by an 11% increase in franchise call and term deposits, a 6% increase in other deposits as clients extended tenure in response to Nedbank's competitive term offerings, and NCDs that increased off a low base. Turning our focus to the income statement: Net interest income increased by 4% as actual gross banking advances growth of 7% was offset by margin compression. The 7% advances growth was supported by 8% growth in CIB gross advances, 6% growth in BCB, and 6% growth in PPB. The 12 basis points decline in margin to 375 bps was primarily driven by a 21 basis points endowment impact, due to capital and transactional deposit balances growing slower than average interest earning banking assets; and from lower average interest rates. Active balance sheet management, including the endowment hedge we have put in place so far, supported margins by 2 basis points. To date, we have implemented approximately 40% of our endowment hedge. This has reduced our sensitivity from around 17 basis points in 2022 to 11 bps when expressed on average interest earning banking assets. The impact of asset and liability mix and pricing changes was much smaller than in prior periods as pricing pressures eased and the difference in growth between low and high margin assets has narrowed. Noninterest revenue growth was strong at 10%, driven primarily by strong growth in commission and fees, and insurance income. Commission and fees increased by 11%; driven by a 16% increase in CIB, given improved client activity and fee generation; a 14% increase in BCB, given good growth in the client segments and card, and the first time contribution from iKhokha; a 7% increase in PPB on the back of strong growth in value-added services, client gains and higher levels of cross sell; and 13% growth in NAR: SADC, given strong client activity. Trading income grew by 5%, driven by strong equities trading outcomes which was partially offset by lower foreign exchange and fixed income trading. Insurance income pleasingly increased by 20%, on the back of improved claims experiences in our nonlife portfolio and strong premium growth in the MyCover suite, benefiting from the organizational restructure. Turning to impairments. The groups' impairment charge increased by 26% to ZAR 4.8 billion, following 2 years of decline. The increase was driven by a 13% increase in PPB impairments, while BCB impairments increased off a low base, and CIB had a smaller impairment recovery in comparison to the prior period. At a cluster level CIB reported a recovery of ZAR 5 million and a credit loss ratio of 0, primarily the result of disciplined risk management and a high-quality portfolio. Impairments in BCB increased to ZAR 191 million, inclusive of a once-off impairment on a large single client exposure. Despite this its credit loss ratio of 40 bps, ended the period at the bottom of its through-the-cycle target range of 40 to 70 basis points. Excluding the single client credit loss, the core performance of the book remains healthy. PPB's impairments increased to ZAR 4.4 billion and its credit loss ratio increased to 205 basis points, above its through-the-cycle target range of 130 to 190 basis points, and higher than our previous expectations. At the start of the year we guided for the credit loss ratio to end the year around mid-70s, with seasonality in the first half, implying a credit loss ratio of just above mid-80s followed by an expected improvement in the second half. The H1 2026 credit loss ratio of 95 basis points is therefore higher than we had expected and is a result of higher PBB impairments. The increase in PPB's credit loss ratio was driven by higher credit losses in home loans and card, both coming off a low 2025 base, while the personal loans credit loss ratio remains elevated, although down year-on-year. Pleasingly the credit loss ratio in vehicle finance continues to trend down. The increase in PPB impairments was largely the result of book growth and the impact of model adjustments taking into account a deterioration in forward-looking macroeconomic assumptions to build higher levels of coverage. Revised macroeconomic assumptions include lower levels of GDP growth, higher interest rates than we had expected at the start of the year and higher levels of inflation, particularly as a result of higher fuel prices. In addition, impairments increased as a result of higher arrears in stage 2 and higher client defaults within stage 3, particularly in home loans and card. Pleasingly, front-book origination across all products in PPB continued to improve, as evident in better average bureau scores, giving us comfort that growth since 2023 has been of a higher quality. In addition, various actions have been taken across the PPB portfolio to continue to enhance our collection efforts, including investing in our collection capacity and the use of technology to improve collections going forward. These actions will support a better second half credit experience. Reflecting on staging, at a group level, stage 1 loans increased by 12% year-on-year, given stronger front-book growth and inflows from stage 2 and stage 3, as stage 2 and stage 3 loans reduced by 10% and 6%, respectively, with coverage in stage 2 increasing to 7.9% and in stage 3 increasing to 41.8%. As a result, we have updated our credit loss ratio guidance for the full year to mid-80s, supported by an expected improvement in the second half of the year. Shifting our focus to costs. Expense growth was excellent at only 3%, reflecting good cost control and benefits from various productivity initiatives. A 5% increase in salaries and wages was driven by average annual salary increases of 4%, offset to some extent by higher additional staff costs due to lower project recoveries associated with reduced IT project capitalization costs; and lower pension fund benefits. Variable pay incentives were flat, aligned to HE growth. All other costs were also well managed as we continued to benefit from optimization initiatives and the cost discipline across computer processing, communication, travel and accommodation costs. Expense growth was also well managed across all clusters at 3%, with the exception of BCB, where expenses grew at 6.5%, when excluding iKhokha, given the continued investment in digital capabilities and higher costs associated with establishing a stand-alone cluster. Moving to capital. The movement in our CET1 ratio since December reflects strong capital generation, the payment of the '25 full year dividend, the impact of Directive 2 relating to the exclusion of postacquisition insurance entity reserves from qualifying capital, and a less than 2% increase in RWA since December. At 12.6% our CET1 ratio remained strong, ending the period above the top end of our target range of 11.0% to 12.5%, with sufficient capital to support growth and the NCBA acquisition, while paying dividends within our Board-approved payout range. I will close with a summary of the financial performance of our clusters. CIB produced strong headline earnings growth of 11% and delivered an impressive ROE of 23.7%. Earnings growth and returns were supported by NII and NIR growth, which exceeded expenses that only grew by 3%. The increase in NII was underpinned by stronger advances growth and higher credit margins. The increase in NIR was driven by strong commission and fees growth and an increase in trading income. Equity investment income, that includes associate income, grew by a very strong 51%. The cluster reported a credit loss ratio of 0 when compared to the minus 15 basis points reported in the prior period on the back of higher recoveries. Headline earnings in our Business & Commercial Banking business increased marginally and delivered an ROE of almost 19%. NII increased by 5%, given stronger advances growth and its margin declined only slightly despite lower endowment on the back of lower average interest rates. NIR increased by a strong 15%, including the acquisition of iKhokha. Underlying NIR growth was strong, driven by Card Acceptances and Commercial Issuing volumes and good growth in the client segments, particularly Commercial and Mid-Corporate. Expenses increased by 11%, but by only 6.5%, when excluding iKhokha. Headline earnings in our Personal & Private Banking business increased by 5%, delivering an ROE of 11.8%. Growth was driven by a 5% increase in NII, given ongoing momentum in advances growth, and NIR was up 7% on the back of strong growth in value-added services, digital-related revenues and insurance income. Expenses were well managed and increased by only 3%, reflecting disciplined discretionary spend and the benefits from optimization programs and efficiency gains from enhanced digital capabilities. Given the sale of ETI in 2025, we have moved its 2025 contribution to the Centre and as a result Nedbank Africa Regions now only reflects the performance of our SADC operations. Headline earnings for the cluster increased by 39%, albeit off a low base, delivering an improved ROE of almost 10%. Earnings were mainly driven by good revenue growth, a sound credit performance and expenses that increased by only 3% on the back of cost optimization efforts. Thank you. I'll now hand back to Jason.
Jason Paul Quinn
executiveThanks very much, Mike and Mfundo. So let's start this section by looking at our latest macroeconomic forecasts. At the start of the year, we expected banking conditions to improve in the coming years, and while this remains our position, South Africa's GDP has been adjusted downwards to between 1.3% to 1.9% on the back of global developments. Inflation spiked in the second quarter on the back higher fuel prices and will now average around 4% in 2026. Resolution of the Middle East crisis would support lower levels of inflation into 2027 and beyond. As a result of higher inflation expectations and the SARB's 25 basis points increase in May, we were surprised that rates were not increased by a further 25 basis points in July. However, we still expect a 25 basis points increase in September this year, followed by a prolonged period of stability and potentially rate cuts emerging later in 2027. Credit extension is forecast to remain relatively robust at around 6% to 7%, although slightly lower than we expected at the start of the year. Although very difficult to forecast due to geopolitics, the rand held up much better in this crisis than many expected and now forecast to average just above ZAR 16 to the $1 in the coming years. Turning now to our guidance for 2026, which, on balance hasn't changed much. We expect NII growth to be slightly above mid-single digits, an upward revision of previous guidance of around mid-single digits. This will be underpinned by stronger advances growth and the endowment benefit from higher interest rates in the second half of the year. We have demonstrated good momentum at interims on NIR which we expect to continue given the underlying momentum across our business. Our credit loss ratio is expected to be around mid-80 basis points, above the midpoint of our through-the-cycle target range. And this is an upward revision from our previous guidance of mid-70s. In the second half of 2026 we expect impairments in CIB to normalize off its low H1 '26 base, while the PPB CLR which was above its target range in H1 2026, is expected to improve. Expense growth is expected to remain below mid-single digits as our focus on cost management and productivity continues. On capital, following the acquisition of NCBA, we expect to operate within our Board-approved target range and dividends, subject to Board approval, declared within our target range of 1.75x to 2.25x cover. At our 2025 year-end presentation I shared with you our commitment to accelerate growth and unlock value as we progress towards our medium-term targets. Today I am pleased to say that we demonstrated delivery on that commitment in the first half of the year. Strategic progress in 2026 and beyond will continue to come from strong underlying business momentum and productivity gains, and you have seen that underpinned throughout our presentation today. The negatives we predicted in 2026 remain. These include wholesale impairments normalizing off a low base and no further earnings contribution from ETI. Additionally, PPB impairments were higher than expected in the first half and are receiving significant management attention. The focus for 2026 remains on delivering an ROE above 15% and improving our cost-to-income ratio which was already evident in the 6-month numbers. In the medium-term, we still expect to see a more constructive macroeconomic environment. We remain well positioned to capitalize on large energy and infrastructure finance opportunities while we continue to diversify across products, sectors and geographies. We expect the health of the consumer to improve on the back of lower interest rates and inflation from 2027, although both were higher than we expected in 2026. Our transform initiatives continue to scale, and the contributions from insurance, payments and other growth vectors, ongoing market share gains in lending and deposits, productivity gains and unlocking synergies from iKhokha and Eqstra were already evident in the first 6 month's results. While we have not accounted for the synergies and growth prospects from NCBA in our guidance yet, we clearly see more upside here over the medium- to long-term. From a capital perspective, we remain committed to be flexible in the management of capital and being good stewards of capital. Overall, these initiatives, along with underlying momentum underpin our confidence in progressing delivery against our medium-term targets of an ROE of 17% and a cost-to-income ratio of 54%. Thanks very much. We'll now take your questions.
Jason Paul Quinn
executiveAll right. Super. Look, we've got a number of questions coming through the online portal, but let's rather just first check in with the moderator on Chorus Call, if you could lead us through any questions on the wires.
Operator
operator[Operator Instructions] The first question we have comes from Harry Botha of Bank of America.
Harry Botha
analystTwo questions, please. I think the first one is just how we should think about the shape of the 2027 income statement and towards '28 in terms of your 17% ROE ambition. I imagine it requires higher revenue growth, and I'd probably like to get some color on where that comes from. And then the second question, just around the net interest income guidance. You've given us the segmental guidance, which is very helpful. Could you possibly provide us some color in terms of where the above-mid-single-digit growth comes from if CIB is low-to-mid single digits, BCB is slightly faster than 5% and PPB is around mid-single digits?
Jason Paul Quinn
executiveThanks, Harry. That's great. On our, let's call it, more medium-term guidance that you ask for a little bit more detail on, of course, by the end of this year, we will have closed out the year, and we'll refresh all of that. But you heard today, a lot of momentum on various lines of our P&L, whether it's advances or deposits laid on the balance sheet, margin stability, good NII momentum, NII coming through pretty strongly across our franchise, cost control, productivity gains and the like and then, of course, continued focus on capital management. So I wouldn't suggest there's anything other than just continued momentum against a very clear strategy. On the second part, I'm going to ask Mike to come in a little bit. I think you were -- was it net interest income or noninterest revenue, I think we can answer both if you'd like. Clearly, with respect to noninterest....
Harry Botha
analystNet interest income.
Jason Paul Quinn
executiveNet interest income. Fine. So NII, yes, Harry, so you can see in all our businesses, some pretty good lending momentum, deposits coming through a bit stronger. If I break out our different products in PPB, defending that leading market share in autos remains important to us. You know what, we're busy with from a strategy perspective in mortgages and building out relationships with mortgage originators gives us a great pipeline. I think 2 years ago, I said to you guys, we'd probably see some growth from cards around about now, and that's coming through. Personal loans probably remains challenging for us given the environment we're in. Looking at BCB, I think it's fair to say half 1 last year, we had loans down 2%, now up 6%. So you can see the underlying momentum starting to build there. And then in CIB, clearly, we've diversified. So we clearly still have a huge focus on infrastructure as a segment. But looking across that, whether it's logistics or resources, pretty strong conviction around our pipelines there and pipeline conversion. At some point also, Harry, I think we'll see renewable energy start to come back onto the table. And then if you just look at NAR, although smaller -- or NAR: SADC -- pretty good growth coming out of Namibia and some prospects in Mozambique. So pretty broad-based across our different franchises. Mike?
Michael Davis
executiveYes. Just to add Harry, one of the reasons we gave you guys on the advances slide both effectively average advances growth as well as year-to-date advances growth, so it would be annualized off the back of 1st of Jan through to effectively the 6-month period June, you'll see that in a number of portfolios, the year-to-date growth is stronger than effectively the average over the year. So that annuity will run rate into the second half. By way of example, CIB's average advances growth was 3% in the period. The actual growth was 8%. So you'll get the annualization thereof into the second half. And second, as Jason's indicated, we saw a reasonably slow quarter 2. We think we'll see -- so we saw a good first quarter, slow quarter 2, we think we'll see momentum build in the half for effectively the second half 2025. And then, of course, when we originally gave guidance, we were actually expecting two 25-basis point rate cuts. We've had a rate hike, and we're expecting a further hike in effectively September, which obviously has a small positive endowment impact.
Operator
operatorThe next question we have comes from Simon Nellis of Citibank.
Simon Nellis
analystI just have 2 questions. First, on the guidance. I see on slide -- what slide was it? -- 49, looking for faster DHEPS growth 2H '26. Can you just confirm that that's versus H '25 DHEPS growth? Or are you looking for your '26 DHEPS growth to be faster than what was posted in the first half? That's my first question. And the second question is just on the good control. Well done. Just how confident are you that you can sustain that cost control management going forward? And what are the drivers?
Jason Paul Quinn
executiveThank you very much, Simon. I'll take the second question first, which deals with our conviction around productivity in our company. Clearly, Simon, you've seen our full year guidance is very much in line with what we've printed in the first half. Just from a strategic perspective, though, much of our productivity gains comes from the organizational restructure we did a year ago. So that's run rate type opportunity. I'll also say just practically, we granted salary increases in the first quarter. Therefore, that's in the run rate also for the rest of this year. There's also loads we're doing to continue to improve productivity. I think Mfundo mentioned some efforts with respect to AI and technology and other enablers. But there's other parts where we're -- like we have been investing in. You saw a huge investment curve in Business and Commercial Banking, where our costs were up, let's call our investments were up, and clearly, that's starting to get into the base now, and then we should see revenue and other productivity benefits come through that business. So a combination of investing for growth into the future and harvesting from some of the decisions and actions we've taken over the last couple of years. Mike, I don't have the page numbers he's referring...
Michael Davis
executiveNo, DHEPS growth is correct. Yes, obviously we are expecting DHEPS growth to be faster in the second half. Yes, that is correct on Page 48.
Jason Paul Quinn
executiveYes, Simon. So clearly, a fair first half...
Simon Nellis
analystBut is that full year?
Jason Paul Quinn
executiveYes?
Michael Davis
executiveSo effectively, DHEPS in the second half...
Simon Nellis
analyst[indiscernible] second half.
Michael Davis
executiveSecond half will be stronger, and it will result in full year being stronger than effectively the 2% we reported in the first half. So yes and yes.
Operator
operatorWe have a follow-up question from Harry Botha.
Harry Botha
analystJust to clarify on the CIB net interest income guidance, the low-to-mid single digits growth for '26 versus 4% in the first half, I guess what headwinds do you see in that outlook?
Jason Paul Quinn
executiveYes. If there was a headwind, it will be more in our clients and their activities than in our possibility to support them. So although we've got pretty good pipelines, like I mentioned, there's always some risk of conversion of pipeline. But I do think that the CIB team has done an amazing job, as I mentioned earlier, Harry, to diversify us a little bit away from our core strength, which have always been infrastructure and commercial property and structured lending into some other corporate type lending activities. But yes, the only headwind I could probably foresee would be outside of our hands. I think we've got really good pipelines.
Operator
operatorAt this stage, there are no further questions on the conference call, sir.
Jason Paul Quinn
executiveSo folks, I'm going to then go to the online portal. I'll read out the questions just in case anyone hasn't got sight of them. And then I'll just distribute the answers to them between the 3 of us here on the stage. So the first one is from Baron from JPMorgan. He's got 2 questions there. You guide expense growth below mid-single digits. What specific cost actions give you confidence you can deliver this while still investing for growth? Baron, I think that came up already in Harry's questioning. There's, like I said, a hell of a lot we've done with respect to the strategy of the company to improve its productivity, reset some of the operating model work is all behind us. We're harvesting the benefits from that. I'd also suggest that the underlying cost growth is well in our hands. And I'd also say that we've got strong conviction on that line of our guidance. Second part, please comment on how the BCB earnings performance would have been when excluding the one-offs in the large single client impairments and first-time inclusion of iKhokha. So I'll answer a bit of that from a strategy perspective. And then maybe, Mike, if I need help, I'm sure you'll come in on some of the numbers. So clearly, iKhokha is a big strategic play for us that has medium- to long-term opportunity. From memory, we made about ZAR 160 million of revenue and costs of iKhokha in that first half. And then if you added all that up and said what -- if you took the single client impairment out, I think our headline earnings growth would have been closer to about 8% -- just looking at Mike here -- that feels about right. So as you mentioned, a pretty good underlying performance. Even if you looked at NIR, and I'm just looking at Andy, NIR, I think it's 15% with iKhokha in, it was 9% if we didn't include iKhokha. So you can see an underlying like high single-digit kind of outcome with good momentum behind it in the underlying business. Just from a strategy perspective on iKhokha, Baron, I think a lot of the opportunity is obviously still ahead of us. We're only in early phase of reaping benefits from that investment. But some things we've got right thus far. You can get all those devices in our Nedbank branches now. But ahead of us still, we've got now 160,000 devices out there. That's up by about 55,000. The nice thing is they're all in areas where we weren't big. So there's no cannibalization of the opportunity. So that's clearly a benefit to Nedbank over time. And what's also, to be fair, still ahead of us is commercializing lending opportunities into those businesses, utilizing the device and the great data on it. I think that covers that. Charles Russell from SBG. First question, can you provide some color on the difference between earlier guidance and more positive results today? What surprised you versus previous expectations? Well, let's do them one by one because there's a number of them. It's probably easier to do it that way. I'll answer a bit of that. Mike may come in as well. Charles, I think probably NII a little bit better, NIR a little bit better. So let's say, revenue is a little bit better. Costs, we knew we had a great plan and our guidance there is intact. So we probably upgraded our guidance a bit on NII. Some have asked why we haven't upgraded guidance further on NII. I think it's premature to do that, although we've got conviction on both of those lines. And then similarly, we increased guidance on credit loss ratio for all of the right reasons. So if anything, I think our bottom line guidance remains intact, probably with a slight underlying beat in first half. Mike, is that fair?
Michael Davis
executiveYes, I would suggest probably in the GOI side, 1% up, as Jason indicated, probably expenses maybe 0.5% down -- 50 basis points better than we had expected. Credit loss ratio, I would suggest 10 basis points worse than we had expected. You put those numbers together, hence the slight beat.
Jason Paul Quinn
executiveYes, spot on. Yes. And pretty good conviction then for the full year ahead.
Michael Davis
executiveYes.
Jason Paul Quinn
executiveCharles, your second question there, can you give some more detail on your ZAR 2 billion portfolio overlays versus underlying book performance to date? Mike, do you want to take that?
Michael Davis
executiveYes. So as you know with the purposes of a perfect world, you wouldn't have overlays. Your models would fairly reflect the deterioration or improvement in your various books. But obviously, what happens in real data, real life is obviously, we run a series of regrounds twice -- 2 points during the year. And the effect of those regrounds is to update actual data and utilize actual data in effectively modeled outcomes. To the extent that hasn't yet translated through the model, we do a manual overlay through effectively the ZAR 2 billion. What we also do effectively in provisioning under IFRS is we obviously need to effectively take into account from a forward book or forward-looking perspective what's happening to the macroeconomic environment, and we do that through the FLI. So overlays are a function of effectively what hasn't yet made its way through a modeled outcome in order to get the impairment charge correct.
Jason Paul Quinn
executiveThanks, Mike. Then there's a second part -- or third part, sorry. How sustainable is your 3% growth in IT function costs? Look, certainly, from my perspective, strategically, we've made tremendous technology investments at Nedbank over the last number of years, and we will continue to do that. Mfundo, I'd like you to come in a little bit on that one, just to give some conviction. But certainly, I feel comfortable with where we are investing.
Mfundo Nkuhlu
executiveIt's exactly the point you're making, Jason, that on the back of the capitalized cost in our managed evolution IT investment program, we can see now lower levels of amortization of that charge as we go forward. That's one element. The second element is that in our forward budgeting and projection plans, we anticipate cash flow spend of the order of magnitude of ZAR 2 billion per annum. And so if you take a combination of those, it should be able to be sustained at about mid-single-digit levels. And so, yes, the reference point is 3%. But if you have some headroom, you can sustain this at mid-single-digit level over time.
Jason Paul Quinn
executiveYes. And then, of course, even if that's a little bit higher, if we find opportunities to invest, they all have a really good business case against them with benefits over time. And then the underlying cost growth should fund any of those lines. Ross Krige from Investec. Number one, what has driven the challenging late-stage book performance in PPB unsecured? And is there a risk that deteriorates further in half 2 given increasing real wage pressure? Probably we'll take that between Mike and I. I think the most challenging vintages across PPB were written in 2022-2023 period, after which we saw the real acceleration in interest rate rises. So those vintages remain the ones that mill around stage 2 and 3. For it to get -- can you hear me?
Michael Davis
executiveYes.
Jason Paul Quinn
executiveFor it to get worse from here, Ross, we've obviously got a set of macro assumptions, which we were very transparent about today, which includes pretty persistent inflation for the rest of the year and the interest rate hike coming up. Of course, if it was anything different to that, we'd have to update guidance. But I'd remind you that unsecured lending for us is a relatively small portfolio. Number two, in BCB, medium-term targets are for double-digit compound annual growth in loans. What are the drivers for this? Does it imply market share gains or growth into new markets or both? Well, it's clearly both, Ross. We expect to take share in fact, from others in that area, but also to continue the great momentum that we've started in that business over the last year. Number three, please comment on the drivers of the 2% computer processing expense growth and what run rate this is likely to look like on the medium term. Ross, I believe that that is the same as Charles' question, and I believe we've covered it. We can no doubt go into that in more detail when we meet all of you individually, but I believe we've covered it for today. And then we've got James Starke. I'll read it all. It's quite a long commentary. Congratulations on the pleasing operational momentum. Please comment on the NIM or the NIM outlook from here, following on Mike's NIM slide showing that 11 basis points lift for 100 basis points in rates. So can we fold that out into a few basis points lift for half 2 2026 based on time-weighted rate moves? I would suggest that sounds reasonable, Mike?
Michael Davis
executiveYes. There's a small pickup as a result, James, of the rates moving up as opposed to down. And as you know we previously were modeling guiding with 50 basis points as a cut. Now potentially there's 50, and to your point, weighting that through May and September, you'll be able to quite easily run the endowment impact of 100 basis points.
Jason Paul Quinn
executiveAnd James, as you've commented, the time-weighted part is important. If the rate change was very late in the year, it wouldn't make much difference in this year. At the moment, we've got a 25 basis point hike in September in our outlook. And then on NIR, impressive fee and commission growth, plus 11%. How durable is this growth momentum into '26 or second half 2026 into 2027? I think we've covered some of that already from the previous questions, James. But clearly, we've maintained our guidance of high-single digits in NIR for the full year. Please comment on the outlook for associate income into 2H '26. Okay. Let's do that before we go to effective tax rates. Yes, Mike, I think that obviously, we know -- you know, James, ETI is out. So all we had in half 1 was an investment or private equity portfolio investment in CIB, which is busy being realized. And I don't think we'll provide more guidance on that line at this point.
Michael Davis
executiveNo. But probably it was an attractive deal. We have a number of additional associates we book through the associate income largely in CIB. And to Jason's point, I would suggest to model that at probably half 1 levels.
Jason Paul Quinn
executiveThanks, Mike. I think that sounds reasonable. And then on effective tax rates, should we be run rating the half 1 '26 trends into 2 half on effective tax rate, Mike?
Michael Davis
executiveYes. I would suggest, James, it's probably you could model similar levels, but take into account what I've just said around associate income.
Jason Paul Quinn
executiveYes. I think that's fair. Yes, there's no other one-offs there. So I think that sounds about right. Okay. Then the booklet mentions the resignation of the Group Strategy Officer, the expanding of the group strategy cluster. Please expand on considerations arriving at the decision to reallocate responsibilities to the relevant enterprise owners. James, look, here at Nedbank, we've got a very [ federal ] model where strategies and their formulations largely reside in our businesses. We had a small function in the Centre that coordinated some of that work. And basically, we can do that within a little bit in my office and a little bit in Mike's office going forward. A lot of our strategy heavy-lifting is behind us. We're very much in the execution phase. James, you're busy here. You've got another whole host of questions. We'll keep going. We are seeing you tomorrow. So we'll probably have some more there. Okay. So we go now into PPB. So please expand on the shape of PPB ROE improving from the current 11.8% towards 18% medium term. It feels like it's back ended towards year 3 or 4. Look, James, I think that it is a journey. I would suggest that revenue momentum is picking up. You've heard what we've said about loans across key products like cards, mortgages and autos. Over time, you'd expect us to do more in personal loans, and we always said that would be back ended. I'd also suggest that areas like noninterest revenue with insurance, James, picking up 20% over the last year since the organizational restructure give us a lot more tailwind. And as you know, that's had a very high ROE. A lot still to do on the productivity. I think hugely pleased with the very low cost growth, but there's more efficiency to extract from a business that's got a 60% cost-to-income ratio. So I think you'll see continued progress. The only part that may be more back-ended may be our strategies into unsecured when the market is more receptive to such an approach.
Michael Davis
executiveMaybe, James, I'll just add to that. James, probably the best way to think of PPB, if we run that business in the middle lane, in the middle of its target credit loss ratio, together what Jason's just explained around momentum building in GOI and the expense discipline demonstrated by that business, I think you'll find that we can get to 18% sooner than your 3- to 4-year target. But again, that's what we're going to demonstrate to market. We run this business at 160%.
Jason Paul Quinn
executiveYes. I think -- sorry, Mike, that's a great point. Loan loss would be part of that. James, another one. No, sorry, I've covered you off on that one. The next one is also from James actually on the regrounding. What were the biggest areas of change? Specifically, can you comment on expected versus realized collateral values for autos and home loans? On the regrounds, look, I think we've covered the macro update. So we've certainly brought in a set of assumptions that have interest rates up, inflation up and growth down. Clearly, that builds coverage. And then if you look within the stage 2 and 3, like I mentioned, we've got a portfolio there that was originated in '22 and '23 that is experiencing a little bit more distress in the second wave of distress given that second quarter inflation going up and in fact, real experienced inflation transmitted very swiftly to the consumer base. I'm not particularly concerned about collateral values in autos and home loans. That certainly wasn't a factor. They actually improved in the period. They improved in the period. So that should cover that off. Thanks, James. And then we've got Jarred Houston from All Weather. Please explain the positive CIB equity investment portfolio income, i.e., the ZAR 364 million share of associate income under CIB. Jarred, I think we covered that just now. Clearly, from a strategy perspective, our Corporate Investment Bank has a private equity portfolio. It's obviously got a pipeline of investments coming in and then a realization period that often sits around the 7- to 9-year mark. And this was literally one of the ones that reached a realization or a liquidity point, and that's where it got booked given its accounting. So it's definitely part of the strategy and a pretty strong robust portfolio of private equity investments that we're very proud of. Thank you, Jarred. Then Chris Steward from Ninety One. Are there any factors outside endowment that you would call out for net interest margins in half 2 '26? I don't think so, Mike. I think with the mix effects...
Michael Davis
executiveMix. Anything would be mixed, right? So to the extent that we grew, obviously, 8% book growth in CIB and within that, very diversified lending away from potentially renewable energy, for example. We speak about the front-book in terms of investment or infrastructure opportunities ahead of us. So it would depend on the mix within CIB as to what pipeline converts. And secondly, obviously, we've spoken about 6% growth in PBB, 6% growth in BCB, 8% growth and effectively CIB, depending on what shape that looks like in the second half, there might be mix between businesses. But other than mix, it's endowment.
Jason Paul Quinn
executiveYes I'm happy with that. All right, folks, I'm going to refresh one more time, but I'm not seeing anything come through. And look, we are seeing many of you -- almost all of you sell-side tomorrow in Johannesburg and on Teams then through Cape Town on Friday and then in London and New York next week. So we're looking forward to seeing all of you in person, but we thank you for your attendance today, and we thank you for your questions. On behalf of the management team, thank you very much.
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