Pediatrix Medical Group, Inc. (MD) Earnings Call Transcript & Summary
February 17, 2023
Earnings Call Speaker Segments
Operator
operatorLadies and gentlemen, thank you for standing by, and welcome to the Fourth Quarter 2022 Earnings Conference Call. [Operator Instructions] And as a reminder, this call is being recorded. I'd now like to turn the call over to our host, Mr. Charles Lynch. Please go ahead, sir.
Charles Lynch
executiveThank you, operator. Good morning, everyone. I'll quickly read our forward-looking statements, and then we'll get into the call. Certain statements and information during this conference call may be deemed to be forward-looking statements within the meaning of the Federal Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on assumptions and assessments made by Pediatrix's as management in light of their experience and assessment of historical risk -- historical trends, current conditions, expected future developments and other factors they believe to be appropriate. Any forward-looking statements made during this call are made as of today, and pediatrics undertakes no duty to update or revise any such statements, whether as a result of new information, future events or otherwise. Important factors that could cause actual results, developments and business decisions to differ materially from forward-looking statements are described in the company's most recent annual report on Form 10-K, its quarterly reports on Form 10-Q and its current reports on Form 8-K, including the sections entitled Risk Factors. In today's remarks by management, we will be discussing non-GAAP financial metrics. A reconciliation of these non-GAAP financial measures to the most comparable GAAP measures can be found in this morning's earnings press release, our quarterly reports on Form 10-Q and our annual report on Form 10-K and on our website at www.pediatrix.com. With that, I'll turn the call to our Executive Chair, Mark Ordan.
Mark Ordan
executiveThanks, Charlie, and good morning, everyone. I'm here with Dr. Jim Swift, our Chief Executive Officer; and Marc Richards, our Chief Financial Officer. We announced in December my transition from CEO to Executive Chair; and Dr. Jim Swift's move from COO to CEO. This has been a naturally smooth transition since we had worked so closely on virtually all issues. It also capped a year-long process to sharply reduce executive leadership and other people-related overhead costs which has also enabled fully qualified and proven leaders to assume larger roles at Pediatrix. Over the course of 2022, we saw overall stable volumes and payer mix, both of which ended the year on a strong note. We reduced leverage and improved on our sector-leading financial position. Our revenue cycle transition process, as we have reported, has been very difficult and remains a key operational priority. Within our fourth quarter results, the revenue headwinds caused by our RCM vendors delays in billing activities and extended AR persisted, but were largely offset by negotiated direct financial support provided by the vendor. Marc Richards will detail these offsetting factors in his discussion of the quarter. Since this poor performance persists today, just as in the latter part of 2022, we expect our vendor to provide all necessary support to repair this situation as they knew was necessary in Q4. We believe the plans we discussed on our last call to address the shortfall are the right ones, and Jim will detail where we are today with those plans. Lastly, we continue to be overwhelmingly in network with constructive dialogue with payers in places where we're not. We, along with our government relations team and outside advisers continue to work hard to help defend against improper rules applied to what we viewed as CARES and bipartisan No Surprises Act. Now I'll turn the call over to our Chief Executive Officer, Jim Swift.
James Swift
executiveThanks, Marc, and good morning, everyone. I'm pleased to speak to you today as the CEO of Pediatrix, a company I joined almost 15 years ago. I've had the privilege of serving and expanding roles during my tenure here, which has allowed me the honor of working closely with our great position and clinical leaders, our operating team and, of course, our leadership team and Board of Directors. For many of you, I hope I'm also a familiar face and voice having participated in these calls as well as other events over the past several years, touching on our strategy and growth. This morning, I'm pleased to announce that following my appointment, we have named Dr. Curt Pickert, formerly our Chief Physician Executive as Chief Operating Officer, and Lee Wood, formerly our Senior Vice President of National Operations as Executive Vice President of National and Market Operations. I want to congratulate Curt and Lee, both long-standing Pediatrix leaders in their new roles for our operating team. I'll speak plainly about our outlook for 2023, which reflects the continued burden from our RCM transition activities. Marc Ordan has spoken during the past few years of our view that Pediatrix has fundamental earnings power, which we define as adjusted EBITDA of $250 million and above. We believe that we're not for the shortfall from the RCM transition, we would today be reaffirming this position for 2023. Marc Richards will give additional details underpinning our preliminary 2023 outlook, but at a high level, this outlook contemplates a similar headwind to the adjusted EBITDA that we experienced in 2022 related to our RCM transition activities or roughly $15 million. The key difference is in 2022, we bore the brunt of that impact in the latter part of the year, while in 2023, it is far heavily weighted in the first half of the year, followed by expected improvements in the second half. Since last fall, we have added meaningful internal RCM staffing, some at a seen corporate level, more at a regional level and in some instances, our practice level. Our primary focus is to ensure full continuity throughout the RCM functions, particularly at the front end where we identified the most prominent root causes of documentation and billing delays, avoidable denials and other critical steps that have extended our AR cycle. Just as important, we've been able to isolate those areas where we've identified underperformance in order to validate that they are indeed gaps on the part of our and our vendors' operations and not driven by external forces. To be clear, as of today, our overall RCM performance has not yet improved on a sustained basis. However, we have been able to demonstrate that additional staffing properly deployed, can correct the front-end efficiencies, we identified in the areas we first targeted, we've seen performance improvement in the form of reduced backlogs, better connectivity through the step functions of the front-end processes. Moving from these early positive steps to full sustained improvement at scale is taking time, but we believe we are on the right track, and our vendor is committed to the increased operational support required to improve the process. As a result of this work, we are confident that we can enable a highly functional RCM infrastructure as we and our vendors continue to push our improvement plans, our goal is that this progress translates to our reported results over the coming several quarters. Turning from our focus on urgent efforts on revenue cycle, I'll back up and speak at a higher level. I am enthusiastic about the opportunities we have to build on the core fundamental strengths of our organization, which deserves mention. Demand for the services that our affiliated clinicians provide has been strong. For 2022, our same-unit patient volume increased by approximately 2%, highlight by acceleration in the fourth quarter. Same [ unit report ] across the hospitals where we provide services rose moderately over -- for the year despite a difficult comparison in 2021. We have successfully removed a major layer of executive level overhead as well in other targeted and important to note, nonclinical areas. We don't have the crystal ball on the ultimate effects of the No Surprises Act, but we do continue to be overwhelmingly in-network. And as Marc mentioned, we are in constructive discussions to be back in network in certain instances where we are not in network today. We also continue to look closely at the labor market and possible challenges we may face. But volatility in our cost has been muted compared to other areas of health care. We have a strong balance sheet. We repaid substantially all of our borrowings on our revolving credit facility in the fourth quarter, and we began 2023 with a conservative and durable debt structure with low leverage, significant borrowing capacity and extended maturities following last year's refinancings. We believe our hospital and clinician relationships are strong, and combined with this financial strength, offer us the opportunities for both organic and inorganic growth. We are focused directly on these hospital relations and on a very close working relationship with our world-class affiliated clinicians. And most important, our mission, take great care of the patient. It's a clear one, and the commitment to that mission spans our entire organization, both clinical and nonclinical. As a physician, I know firsthand that this is vital and it informs all of our decision-making. Our passion for our patients, clinicians, hospital partners, coupled with our adherence to strong and conservative business principles gives us real confidence in turbulent times. This also provides the foundation of careful growth. We are in promising discussions with a number of health systems on ways we can expand what we do. We believe there are opportunities for targeted, acquisitive growth in our core, and we continue to expand and refine our pediatric primary and urgent care platform. As noted in our press release this morning, we believe that our outlook for the coming year represents a realistic achievable near-term financial profile for our company, and it is both my privilege and priority to build on that outlook as we look beyond 2023. To summarize, we have many strengths and many opportunities. We believe that once we can look back on our current RCM challenges, we can have a platform that's stronger and more efficient than anything we could have done on our own. Working with Curt, Lee and our senior team alongside our affiliated clinicians and support team, I am confident and excited by what's ahead. With that, I'll turn the call over to Marc Richards.
C. Richards
executiveThanks, Jim. Good morning, everyone. I'll start with certain components of our fourth quarter results. Our same-unit volumes were strong and payer mix was stable. Within the pricing component of our same unit revenue, we detailed in our press release the impact of the funds received from the CARES program, which were significant in the prior year. Underlying RCM performance presented a similar headwind to what we discussed in Q3, but was largely offset by an advance against older AR provided by our RCM vendor. On the cost side, this incremental Q4 revenue largely flowed through variable comp within practice, salaries and benefits. And our malpractice expense was also elevated, which we view as specific to the quarter and not an ongoing trend. As a result, adjusted EBITDA was within our expected range for the quarter. Turning to 2023, we expect net revenue of $2 billion to $2.1 billion and G&A expense as a percent of revenue should be comparable to '22 or just under 12%. Our preliminary outlook for adjusted EBITDA of $235 million to $245 million contemplates a rough $15 million RCM headwind, which, as Jim discussed, is expected to be heavily weighted towards the first half of the year. For reference, we estimate that the headwinds resulting from our RCM transition activities totaled roughly $15 million to $20 million in adjusted EBITDA in 2022. In terms of our quarterly earnings progression, we anticipate that our first quarter adjusted EBITDA will represent 16% to 18% of full year adjusted EBITDA, which is largely due to the normal seasonality of our financial results but also to our outlook for the impact of ongoing RCM transition activities. Finally, we do not anticipate any additional CARES funds in '23, which in 2022 contributed $6.7 million in adjusted EBITDA, mostly in the first quarter of last year. Turning finally to our balance sheet. We were paid substantially all remaining revolver borrowings and ended the year with net debt of just under $640 million, leverage of 2.6x. With that, now I will turn the call back over to Jim.
James Swift
executiveThank you, Marc. Operator, let's now open up the call for questions.
Operator
operator[Operator Instructions] It looks like we'll go to Ryan Daniels with William Blair.
Jack Senft
analystThis is Jack Senft on for Ryan Daniels. Just wanted to start off and touch on the margin expectations. Just kind of curious how we should be kind of thinking about margins heading into 2023, especially as it relates to the AR reserves. Just given that you kind of expect the headwinds to subside more in the second half, I just kind of wanted to make sure that your expectation -- or what your expectations are for the second half of this year? And just kind of wanted to see if you're on track to still kind of see the margins improve in the second half.
C. Richards
executiveJack, it's Marc Richards. I would expect margin trends in '23 to continue very similar to what we saw in '22, certainly with our expected ramp relative to our RCM transaction activities. We'd expect those to marginally improve towards the second half of the year. But entering into '23, I'd expect similar margins as we saw in '22.
Jack Senft
analystOkay. Awesome. Just as a quick follow-up too. Just kind of curious how the recovery efforts have trended this quarter. I mean, I think it was a cumulative $20 million prior to this quarter. Before I know it seems that it was -- the recovery efforts were a tad lower than you originally expected and that this is an area that you're monitoring and addressing. So just kind of curious how those efforts have progressed and if the success rates have increased.
C. Richards
executiveRecovery efforts relative to our RCM activity?
Jack Senft
analystYes, correct.
C. Richards
executiveYes. I'd say they remained relatively unchanged moving from the third quarter into the fourth quarter in terms of our core RCM activity.
Jack Senft
analystOkay. Awesome. And then just a quick last question here. Just kind of curious how labor has trended this quarter and kind of what your expectations are for 2023?
C. Richards
executiveYes. We've seen labor trends in the quarter with respect specifically to clinical compensation in the 5% range, kind of quarter-over-quarter. Jim's got some more details in terms of...
James Swift
executiveYes. And a fair amount of that is related to our contract labor as we brought new programs on organic programs on -- in the last quarter, so again, we don't see that necessarily as a trend going forward. And we really have not seen material effects of the volatility, as I stated.
Operator
operatorAnd next, we go to A.J. Rice with Credit Suisse.
Albert Rice
analystJust because you mentioned a couple of times in the prepared remarks, are you seeing any more activity on the part of payers to try to move you out of that work and then go to arbitration? Or is it still steady state? I couldn't really tell from the prepared remarks.
James Swift
executiveYes, A.J., this is Jim. No, it's steady state. We really have not seen additional activity or change in behavior by payers where we are in network. And again, as stated, we're working on certainly right now with some of those out-of-network issues, and we have -- we feel very strongly that we're going to be successful. So no material changes.
Albert Rice
analystOkay. Usually -- the [ last time, I recall ] the pediatric urgent care effort has been a topic of discussion and you didn't really spend any time on that. Any update on what's happening there?
James Swift
executiveYes. We're continuing to open up locations in parts of the country in certain geographies, and we have a team of folks working on that, inclusive of a new physician that we brought on board who is going to be leading our primary care initiatives with those clinics. So the activity continues.
Albert Rice
analystOkay. And then maybe my last one. You called out -- well, 2 expense items, I think in the quarter, a little step-up in malpractice, I wondered if that was just a normal year-end true-up? Or is there anything else going on there? And then the incremental labor that's been taken on to deal with the revenue cycle management issue, is that on your books? Is that going to continue to be on your books? Or is that part of -- as well as getting the revenues, right, but part of why the outlook improves in the back half of the year that some of that will go away.
C. Richards
executiveA.J., it's Marc. With respect to the incremental staffing efforts that both we and our RCM vendor have made some of that additional cost is -- will be borne by us and some of it will be borne by the vendor.
Albert Rice
analystOkay. And does that fade down at some point? Or is that a permanent step-up on labor?
C. Richards
executiveI'd say that remains unknown at this point.
Albert Rice
analystOkay. And then on your malpractice comment, anything there?
C. Richards
executiveWith respect to the spike in the fourth quarter, this is really related to normal year-end activity and settlements related to that activity.
Operator
operatorAnd next, we'll go to Pito Chickering with Deutsche Bank.
Pito Chickering
analystJust a follow-up to A.J. question there. You talked about making sure that your commercial payers are following proper rules for the No Surprise Act. I guess a couple of questions here. What percent of our commercial cases are going to arbitration? Is your [ win ratio is still ] 75%? And can you quantify the revenues lost in these cases, what the revenue contraction was in those cases?
James Swift
executiveYes, I think from our standpoint, one thing on the IDR process, we feel that we have a very robust process for the claims that we submit. And it's a very small number of claims that we've entered into that process. And I would say that we've been largely successful in doing that. We've won over 80% of the time with our packet that's submitted in the IDR. So we're fairly confident, and we think that's the message to the payers, by the way, that they see that -- with that success rate that -- they're going to move through to have us come back in network. So I think, again, we've been largely successful there.
Pito Chickering
analystOkay. Second question on the transformational costs here. They spiked to almost $20 million in the fourth quarter. that's a pretty big jump versus we have seen these levels since 2020, we're doing a lot of the consulting fees. So can you give us details of sort of what was in that number and what you're seeing for transformational costs for 2023?
C. Richards
executiveSure. It's Marc Richards again. That number represented exit costs associated with those executives that were terminated at the end of the year. There were a significant amount of executives in that pool. And going into '23, we do not expect any transition in restructuring expenses.
Pito Chickering
analystOkay. Great. And then last question here. Just looking at the net leverage ratio, I think it was 2.6, with EBITDA sort of flattish or down the last couple of years, what's the right leverage that you guys would be running at? And does the leverage ratios on the '23 EBITDA guidance change how you look at acquisitions for next year?
C. Richards
executiveNo, I don't think so. We've said in the past that we're very comfortable in the 3x range. Certainly, our leverage will move from quarter-to-quarter as we make draws on our credit facility, but I would say, as a general rule of thumb, we like 3x.
James Swift
executiveYes. And we also have plenty of cash flow in order to do transactions such as acquisitions. I will say, as we've talked about in previous quarters that we're being prudent with regard to No Surprises Act and how we look at targeted acquisitions. And that kind of principle will continue through. We do think there's opportunity, but we'll be wise and conservative in that regard.
Operator
operatorAnd next, we can go to Whit Mayo with SVB Securities.
Benjamin Mayo
analystYou guys have made some material progress reducing G&A in '22 or 2022. I feel like you communicated previously that the target for 2022 was $250 million for G&A, and it came in around $230 million. I know there's some natural inflation inside that number offset by whatever you took out. So I'm trying to kind of circle a number like what the permanent G&A savings that you found in 2022? And also, is there another savings number that you're targeting this year?
C. Richards
executiveWhit, it's Marc Richards. Yes, you are right. We made significant progress in reducing overhead throughout all of '22. We think, and as we indicated in our guidance for '23, we think that a lot of that progress has been made and that as a result, we're probably looking at a similar G&A load in '23 to that in '22 in the sub 12% -- 11.5% to 12% range of total revenue.
Benjamin Mayo
analystOkay. Okay. So there are no additional initiatives to further reduce that G&A this year? I feel like there was a number that I had in my head, maybe like a $13 million number that you had previously communicated.
Mark Ordan
executiveWell, we had savings over the course of '22, which are permanent savings of over $25 million. An offset to that is obviously we pay fees to our RCM vendor and other things that hit the overhead line item. But the savings that we achieved over the course of the last -- over the last year are permanent savings, and they're concentrated at the executive level and on the people side.
Benjamin Mayo
analystOkay. Got it. So $25 million is kind of the number that you took out of the organization that should be recurring going forward. Okay. That's helpful. I'm a little confused on the malpractice comments. I mean looking at your 10-K, the end-period malpractice costs were actually lower year-over-year. It was like $53 million versus $56 million last year. And there was another $4 million favorable prior year development. So I don't know, Marc, can you maybe flesh that out just a little bit more, maybe there was just something elevated in the fourth quarter, but not necessarily in the full year.
C. Richards
executiveYes, that's correct. So it was 1 event, and we don't see that going forward. There's no pattern, and we haven't seen that in the past. We don't anticipate that, but you never know in terms of malpractice. So that was just 1 event in the fourth quarter.
Benjamin Mayo
analystOkay. And 1 last one here, sorry. I'm still a little confused on this. It's just the AR write-down in the fourth quarter. I presume there was one and did R1 absorbed that for you. They make you [ hold ], and what are you assuming in terms of perhaps a headwind in 2023?
C. Richards
executiveWell, in terms of the headwind, we said that we expect the headwind in '23 to be approximately $15-plus million in adjusted EBITDA related to continued rate erosion. Looking at the fourth quarter of '22, our net patient service revenue, of course, reflects all the ins and outs -- related to write-downs and the associated billings in the quarter. So that's all contemplated both in the rate discussion and in what we saw in total revenue for the quarter. So I'm not sure there's no real direct write-off related to that. It's just our revenue recognition relative to our aging policies.
Mark Ordan
executiveIn the fourth quarter, R1 backstopped our vendor back a portion of our receivables. And that was a onetime event, which directly supported our numbers because they realized that they had been very deficient coming into the fourth quarter.
Benjamin Mayo
analystOkay. Sorry, 1 last follow-up, and I'll get all off -- sorry. I just -- with any of the AR that you've already previously written off, are you making any progress to collect any of that or all of the initiatives focused on the bills going out the door today?
C. Richards
executiveA couple of things on that. Certainly, there's a lot of initiatives on the bills going out today, as I mentioned earlier, with respect to the revenue that we recognized in '22, we believe any difference in bad debt expense is appropriately recognized and therefore, reflected in our P&L.
Operator
operatorAnd next, I go to Kevin Fischbeck with Bank of America.
Kevin Fischbeck
analystGreat. Yes. I guess it's still not 100% clear to me how this R1 payment is working. Is it -- is it flowing through your revenue number? Or is it -- where does it show up, I guess, in the P&L?
C. Richards
executiveIt's in revenue.
Kevin Fischbeck
analystOkay. So your pricing includes the R1 impact. So I'm just trying to think about like what -- what do you think ex CARES, ex R1, but with normal performance on collections, what do you think pricing would have looked like in the quarter?
C. Richards
executiveDown about 200 basis points, ex those factors.
Kevin Fischbeck
analystEx those factors, even though commercial was up in the quarter. So like what else, I guess, that's on a mix basis. So what else was causing a down 20 basis points?
Charles Lynch
executiveYes, Kevin, it's Charlie. For the fourth quarter, that's predominantly the comparison of CARES dollars as they flow through, which was pretty significant in the fourth quarter of '21 digging through all of those variable pieces, whether it is the impact of the rev cycle process, the CARES dollars and the like, we're still looking at an underlying price trend in the range of, call it, 1% to -- between 1% and 2%. And that's a function of normal pricing trends across managed care and governmental payers as well as, as I think you know, we account for our admin fee revenue -- our contract and admin fee revenue within pricing, and that usually has some increase to it in the fourth quarter, it was fairly modest.
Kevin Fischbeck
analystOkay. So you think underlying pricing is 1% to 2% is kind of a go-forward way of thinking about it once this is all stabilized.
Charles Lynch
executiveYes. I don't see any reason for it to be different from that.
Kevin Fischbeck
analystAnd then just to understand maybe go back to the other question for this. Because when we think about companies that would go through these types of disruptions, I guess there's 2 potential implications going forward. One is that you get back to the right run rate. And then the second one is that you collect on things that you didn't collect. So there's actually a period of outperformance, I guess, as you start collecting on old receivables. Is that the right way to think about it? Or is the fact that R1's backstop things kind of taken away some of that catch-up opportunity? I mean is there -- how should we be thinking about what this looks like when it's -- we get the other side of it?
Mark Ordan
executiveI think our forecast is that we're going to get back to the right level over the coming quarters. And there may be some bump from additional collections. But in our forecast and the numbers that we're forecasting, we are working hard, as Jim detailed to get back to a proper functioning process and get back to the levels that -- where we should be.
Kevin Fischbeck
analystOkay. And then just to try and round out this 1 payment dynamic. You guys mentioned that you're putting extra costs into improved collections, some of which you're taking, some of which they are taking. And the $15 million includes those costs that you're undertaking and that may or may not be permanent?
Charles Lynch
executiveNo. That is solely related to our expectation of the flow-through of revenue impact of the AR process, as we've talked about the last few quarters, the -- any kind of incremental costs that we're incurring or believe we might incur, additional staffing is embedded within our outlook for G&A for this year that sub-12% G&A that Marc referenced.
Mark Ordan
executiveBut we're still in discussions with our vendor, if there are additional labor costs that are needed on how we share those costs because they stepped up properly and helped cover a lot of the costs that we incurred from additional labor in Q4, and we have talked to them about the need to continue that bolstering by them for cost that we need to get back on track.
Kevin Fischbeck
analystOkay. And then just last clarification on a question on the question that was asked earlier. I think you said you're not seeing any change in behavior from payers that are in network. I just want to make sure I understand 2 things. One is rate updates from payers in network are consistent as what you're saying that you're not trying to squeeze more out of you to stay in network? And then two, you say you're overwhelmingly in network, has that percentage changed at all during the last couple of years. You could still be overwhelmingly but have it go from 4% to 6%. So I just want to make sure we're not missing anything there.
James Swift
executiveYes. This is Jim. No, it hasn't changed. Again, we've had a few of the payers where we've been out of network. And as I said, we've been very successful in the IDR process and we have not seen a trend of payers coming to us to look to move us out of network. It's very stable.
Mark Ordan
executiveI'd say that there was a fear in the market over the last, say, 18 months that payers would use this as a weapon, and we haven't seen that. What we've seen is the normal proper discussions with payers about being in network and in many cases, renewing in rates in line with what we've had in the past. So if you're asking relative to a big concern that everybody had, we said we have not seen that materialize. As Jim said in his remarks, we don't have a crystal ball about the future, but we continue to have constructive relationships. We have not had a change in more out-of-network situations. And in fact, in some areas where we've been at a network, even though there were a few, we're having very constructive dialogue. What's clear is that payers want us in network. We are the premier provider of these necessary services from mothers and babies. And I think people know that if you want to have subscribers you want to have Pediatrix physicians and clinicians providing care.
Operator
operatorAnd next, we go to Rishi Parekh with JPMorgan.
Rishi Parekh
analystOne, going back on the NSA. I think you said that you're winning 80% of your cases, I believe or I assume, you're winning at a rate that is above the QPA. So a couple of things. One, can you confirm that you are winning above the rate -- above the QPA rate and what that multiple looks like? And then two, can you just give us an idea as to how many claims you're running through arbitration and what the DSOs are on these claims?
James Swift
executiveYes, it's Jim. Listen, we're actually winning those well above the QPA, and we see that as a barometer in terms of our ability to contract back in network at relatively good rates. And the process, as everybody has heard the process has been a bit disjointed. We, however, feel that we've had a great team and or same vendor has been -- one of those people on that team. So process of submitting the claims into the IDR has gone very smoothly for us.
Rishi Parekh
analystOn that, has the R1 situation in any way affected your ability to collect on those claims?
James Swift
executiveNo, not at all. Actually, that's been a bright spot in the relationship.
Rishi Parekh
analystAnd then the TMA summary judgment with regards to the QPA. Just curious as to how you guys think it will affect you?
James Swift
executiveWell, I think the -- we all can look at the effect that they're shutting down -- the claims going in after February 6, we look for resolution to that issue and hopeful that there'll be a more judicious view of what should be considered in the IDR process and not just the QPA. So we remain vigilant, and we remain very positive that there will be an outcome there. But none of us can know HHS and CMS what they're going to do with that. So we're waiting to hear following that court case.
Mark Ordan
executiveRight now, claims can go into the IDR process, but they can't come out. So it's going to increase the backlog, which is very unfortunate. Fortunately for us, because we're overwhelmingly in network, it doesn't affect us the way it does many other people. but we certainly hope that the government clarifies the rules so the IDR process can restart. So this is the second time that the courts have said that the rulings have been inappropriate and don't mirror the bipartisan legislation. But now this stall, which is unfortunate. Again, fortunately for Pediatrix, we are overwhelmingly in network. And we win -- we have won overwhelmingly in the cases that have gone to arbitration. So I think it is, again, a signal that if you look at all the factors that were in the bipartisan legislation, it favors a group like ours.
Rishi Parekh
analystAnd just a last question on the NSA. As it relates to the percentage that is out of network. Can you just remind me as to what that percentage is? And then I think you had stated earlier that you think that there's a high probability that you could move some of that in to an in-network agreement. And I was hoping that maybe you could quantify of that amount that is out of network, where do you think there's a high probability or what is the amount that could actually move in network over the course of '23?
James Swift
executiveI think roughly, we have about 5% where we're out of network, and that's kind of held traditionally along those lines over the last number of years. Obviously, anybody had the concern that with the NSA and payer behavior that could get worse. To Marc's point, where we are out of network, we feel very, very good about what we're able to do with that. And again, we may be in a good position to be back in network.
Rishi Parekh
analystAnd just the last question for '23, can you just walk us through your capital allocation policies.
James Swift
executiveSorry for that. This is Jim. Listen, I think what -- again, as I referenced on the call is that we are going to be very careful about our strategic acquisitions and deployment of capital in that regard. I think we are with the balance sheet where it is, we have plenty of cash flow in order for us to do transactions. At this time, we're coming off the heels of having the stock buyback. We thought that was an original allocation that we took in 2022. And right now, I think we, again, have the balance sheet to look at some acquisitions in our core areas that may be attractive. And I will say that one of the behaviors we've seen change with groups is instead of us having to do prospecting and call the groups, we have people who have been reaching out to us about interest in being a part of Pediatrix.
Operator
operatorAnd next, we go to Tao Qiu with Stifel.
Tao Qiu
analystCould you talk about the expectation in terms of potential impact on either payer mix shift or patient volume from Medicaid redetermination that's expected to start in the second quarter? And how much of that is baked into your guidance?
Charles Lynch
executiveTao, it's Charlie. We haven't given that a huge priority in our outlook. We tend in all the changes that have occurred, whether it was additional support during the pandemic and even going back a long time ago to some of the rules within the original affordable CARES Act. The nature of the services are affiliated physicians provide for expecting mothers and newborns. Virtually, I think, completely across the country has a higher eligibility threshold as a percent of property for Medicaid eligibility. So that has tended not to create any movement in our Medicaid mix as a part of our payer mix based on those changes and indeed, we did not see that in any material fashion through the course of the pandemic.
Tao Qiu
analystGot you. And then, you called out the $15 million expected revenue headwind from R1, what was the level in fourth quarter? Could you kind of give us the cadence of the expectation through the next 4 quarters on the $15 million.
Mark Ordan
executiveI think Marc referenced that in the fourth quarter, the impact embedded within our results, although it's difficult to see in the fourth quarter, it was comparable to what we experienced in the third quarter of last year. And if you're asking about '23, as Mark said, we just -- we think that the $15 million drag in '23 will be largely in the first half of the year and ramp up as we approach the end of the second quarter into the third and fourth quarter.
Tao Qiu
analystOkay. Got you. Mostly in the first half. So then when we think about the DSO, when -- where do you think that might stabilize that in 2023 or once the R1 transition is complete?
C. Richards
executiveWe don't know. We saw a positive movement in the DSO from the third and the fourth quarter, but it is a slow recovery to normal. So we would expect that once again, probably weighted towards the latter half of '23 when we see our DSO come back in line.
Mark Ordan
executiveAnd we'll continue to report on that in the coming quarters.
Tao Qiu
analystYes. So when you talk about normal, right, are we talking about kind of pre-pandemic level DSO? Or do you expect to be a little bit elevated?
C. Richards
executiveCorrect. Pre-pandemic levels.
Operator
operatorAnd next, we have a follow-up from Pito Chickering with Deutsche Bank.
Pito Chickering
analystThis follow-up. Just a quick 1 here. excluding contract labor, what your practice as a benefits increase in fourth quarter?
Charles Lynch
executiveIt was right in the mid-single digits, Peter. Jim referenced, and we've given similar comments in the second and third quarters that underlying trend was a little bit elevated from what we expected, certainly not to the level of volatility we've seen elsewhere, but somewhat elevated primarily related to the standup of new practices on behalf of our hospital partners and the -- some of the difficulties in those expansions in new recruiting and the like and the need for locums and others as we get staffing right?
James Swift
executiveYes. And it's not unusual in that time period because of the holidays that we have to have additional staffing opportunities or challenges of people taking time off. So that's probably baked in there as well.
Pito Chickering
analystOkay. So actually let me ask it differently. Excluding sort of the sort of that -- the higher cost labor kind of in general, what was your core labor inflating in the fourth quarter.
Charles Lynch
executiveWe still have the same kind of directional comment there, Pito, right kind of in that mid-single-digit range. And within our outlook for 2023, versus the historical norm, we're looking at somewhat elevated but not in a great fashion.
Mark Ordan
executiveSingle digit. By mid-single digit, like 4% to 5%.
Pito Chickering
analystYes. Okay. So to Kevin's question, sort of normalized pricing sort of 1% or 2% labor inflating either low single digits or mid-single digits. Just what makes sort of this margin start increasing in 2024 and beyond? Is it the pricing gets better than 1% to 2%? Is it the labor comes down to like 1% to 2%? Or is it the amount of G&A leverage you can get off of the business in order to help negate the negative yield spread?
Charles Lynch
executiveThere is a volume component in there as well, which carries operating leverage when it's positive. So that's just one thing to keep in mind in that equation. Jim, I don't know if you want to add further.
James Swift
executiveNo.
Operator
operatorNext, we can to Brian Tanquilut with Jefferies.
Brian Tanquilut
analystJim, just trying to put on your former biz dev hat on. As I think about -- obviously, there's a lot of focus here on rev cycle near term. But once you get past that, how are you thinking about where your focus is from a growth perspective? And what do you think will be kind of like a good normalized growth rate to be thinking about maybe once we get to 2024.
James Swift
executiveYes. I think what we focused on in the last number of years, and you know that we reported on this is really around the build-out of our organic growth team, which really paid off in dividends in terms of sourcing opportunities with our hospital partners and also sourcing opportunities internal to us that were all around ambulatory services. What we've seen going forward now is that, and I mentioned on the call, really these relationships with the hospitals where we have had hospitals reach out to us. And instead of it being a 1 program they're looking for, there's a suite of programs that they want us to build out around women and children. So we always talk about the fact that we're not a staffing company. We're a program building company and those programs are in women and children's. So we've seen a significant uptick in that activity. When you look at the core areas, I think there's a confluence of issues coming down the pike. I think there are succession issues and some of these practices on some of the hospitals where the hospitals are concerned about, do they have the right people as the population ages in the physician population. So I think we stand ready, both on an organic side, but I would also say on the acquisitive side, there's opportunity for us in multiple specialties and in the core. You have to remember, I think the core is going to be a big part of this when you talk about NICU, when you talk about MFM. And we're focused on that because that is really obviously key to what we do on the growth side. But I think it's going to be pretty measured. We'll keep our powder dry if we need to in terms of a big acquisition. But there's something out there that is material to what we're doing, we're going to go after it.
Brian Tanquilut
analystGot it. And then I guess, Marc, as I think about just seasonality, and I know Q1 is always one of the issues here, but maybe if you can quantify for us how we should be thinking about payroll tax just for sequential modeling purposes?
C. Richards
executiveI mean I would look at the first quarter of last year. We would expect a similar load in the first quarter of '23, which will tail off as those limits are met typically towards the end of the first quarter into the second quarter.
Operator
operatorAnd currently, we have no further questions in queue.
James Swift
executiveThank you very much, operator. Thank you all for joining the call.
Operator
operatorThank you very much. Ladies and gentlemen, this conference will be available for replay after 11:15 Eastern today and running through March 3 at midnight. You can access the AT&T replay system at any time by dialing 1 (866) 207-1041 and entering the access code 7838189. International participants may dial (402) 970-0847. Those numbers again are 1 (866) 207-1041 and International parties (402) 970-0847 with the access code 7838189. That does conclude our call for today. Thanks for your participation for using AT&T conferencing service. You may now disconnect.
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