Peter Warren Automotive Holdings Limited (PWR) Earnings Call Transcript & Summary

October 30, 2023

Australian Securities Exchange AU Consumer Discretionary Specialty Retail shareholder_meeting 44 min

Earnings Call Speaker Segments

John Ingram

executive
#1

[indiscernible] We're expecting [indiscernible] anything [indiscernible] [Audio Gap]

Mark Weaver

executive
#2

Thank you, John. And I would like to add my welcome and good morning to this year's Annual General Meeting. As many of you would be aware, Peter Warren has been operating in Australia for over 6 decades. And we have expanded our footprint, building a reputation amongst customers, OEMs and the broader automotive industry as a trusted dealership group, establishing a thriving network of over 80 dealerships across the Eastern Seaboard of Australia. As outlined in the company's full year results on 22nd of August, we were pleased to deliver a solid result. I would describe the period as one which demonstrated the diversity of our revenue streams and one which also validated our position as a dealer of choice for both our customers and the OEMs we represent. It also demonstrated our sustainable income streams despite some external factors influencing our ability to deliver vehicles. Our total revenue for FY '23 came in at a record $2.07 billion, up 21% on FY '22, $1.71 billion, remembering that this incorporates the added performance of the Penfold acquisition, which was acquired in the comparative period. During FY '23, we have demonstrated a proactive approach to driving revenue with double-digit growth in all key revenue streams. Underlying EBITDA grew by over $10 million or 8%, representing a solid outcome in the period in which we absorbed a modest contraction in gross margin and the impact of cost inflation. Our profit before tax was marginally ahead of our expectations for the period at $81.9 million. This was down around 7% on the prior comparative period as we, like many of our peers were faced with rising interest costs, but we are pleased with this overall outcome. Statutory net profit after tax was consistent with the results from the prior year, equating to earnings per share of $0.328. We paid an $0.11 per share fully franked dividend for the 6-month period in the weeks after our announcement, bringing our FY '23 total dividend to $0.22. This is in line with the prior period's total dividend and is a testament to our focus on delivering returns for our shareholders. We remain focused on delivering on our acquisition strategy and have the capacity to act when value-enhancing opportunities arise. At 4%, our net debt to property value, a key measure of our ability to acquire businesses closed in a strong position, and our net debt to EBITDA is a positive signal of our strong capital management strategy. On Slide 5, our highlights page for FY '23 draws on some key themes in the current climate. Firstly, we are not immune to the higher cost environment, and we continue to focus on strong inventory management and cost reduction measures to offset rising costs. We are encouraged by our increasing penetration and growth in Parts and Service. This has come on the back of investment in our processes and technologies to ensure we can maximize our throughput on a per order basis as well as through efficiencies achieved as we scale our operations. At the same time, we continue developing our digital offering and building upon our out of leadership capability, allowing our assets to work for us while the physical sites are closed. We have invested in technology to enhance our current revenues and provide our customers with 24/7 access to our products and services. This provides us with cost efficiencies and greater centralization. Our goal is to provide a consistent customer experience through all of our sales channels, in person, online, self-service, call center and via our chat capabilities. Our order book remains very strong and continues to provide a buffer against gross margin contraction in new cars as inventory supply improves. We anticipate a slow and steady unwind of that order book going forward. The group has actively pursued our growth pillars throughout the year, and our management team worked tirelessly on our organic growth as we focus on strengthening our digital capabilities, embracing the adoption of new energy vehicles and engaging with our suppliers in the shifting supply dynamics. I am delighted with the strength of the team and our collaborative approach to embracing these catalyst events that are changing the nature of the automotive industry, both in Australia and globally. We expect growth from a range of capabilities, including consumer-focused initiatives, technology-based solutions, cost reduction programs, cost recovery measures and an improving vehicle supply. Our group is well placed to take advantage of this market and continue to act as a consolidator of dealerships. We also have the capital management plan to execute acquisitions when required. We continue to adopt a disciplined approach to the evaluation of acquisition opportunities as demonstrated by the Toyota and Volkswagen dealerships after year-end. This has been a significant milestone for us, and we're delighted to welcome Australia's market leader into our stable of brands, and we look forward to pursuing further opportunities. Our industry will continue to change and evolve as with our customers' expectations. I expect the rate of change to increase further and our ability to remain resilient and adapt is vital to our success. This truly is an exciting time for our business, our partners, our people and our customers. On the right-hand side of the slide, there is some commentary on our FY '24 outlook. During FY '23, we experienced improvement in new vehicle supply in some brands, which has been a factor in driving our revenue increase of around 21% alongside growth in Parts and Service as we embrace new technologies and achieve scale economies in these operations. Challenges related to inconsistency of supply, port congestion and product mix remain. And whilst these are easing, they still hamper the accurate prediction of delivery schedules. In the 10 weeks since our update in August, we continue to experience a reasonable performance in an environment that is certainly tougher than 12 months ago. New vehicle supply has increased across most of the brands, albeit inconsistently, leading to higher volumes of vehicles delivered to our customers. This supported the continuation of the revenue growth we experienced in FY '23. Our customers have benefited from increased vehicle availabilities. However, increased inventory has also brought limited pressure on retail margins in some pockets as dealers manage stock and aim to match with customer demand. This is not across the board and appears limited to certain brands and models. From a demand perspective, interest rates are impacting customers with new vehicle orders, marginally below the peaks at this time last year. As outlined in August, we expect an increase in interest costs due to elevated interest rates and inventory levels. We continue to focus on inventory and cost management with significant cost reduction programs continuing across our business. These external factors are somewhat cushioned by the strength of our order back and by other revenue streams, including a strong Parts and Service business, which continued to grow. As FY '24 progresses, we'll continue to monitor and manage these external factors to maximize the trading outcome of the business. Our recent acquisitions are contributing to our revenue growth as these brands have enjoyed a period of strong supply. These dealerships are operating well, are largely integrated into our operating model and are performing to our expectations. We also envisage FY '24, we'll see further growth in the supply of new energy vehicles with a new wave of products coming to market. Our focus is on supporting our OEM partners as these models are supplied, and we have a vast range of new energy vehicles in our current model lineup to service the needs of our wide-ranging customer base. This range is expected to increase by around 90% in the coming 12 months, which will see our offering extends to 90-plus models. And I'd like to emphasize, we have a strong representation in each of the volume, prestige and luxury segments. Peter Warren is well positioned for the second wave, and we expect the early market leaders will be naturally diluted as the supply lag improves across a wider group of OEMs. Many of our facilities are new energy vehicle ready, and we continue our focus on opportunities arriving for complementary consumer products and adoption of new revenue streams through strategic partnerships linked to this growth. In closing then, I'm confident the group is well placed to take advantage of both organic and strategic acquisition opportunities that arise as the market conditions change. I'd like to thank our team for their dedication and determination, keep delivering in this changing environment. And I'd also like to thank our business partners and our investors as they continue to support throughout this period. Thank you. John, thank you. I'll hand back to you.

John Ingram

executive
#3

Thank you, Mark. We will now move to the formal part of the meeting. The Notice of Meeting updated the 28th of September 2023 was circulated to members, and I will take the notice -- Notice of Meeting as read. Before moving on, the various resolutions to be considered today, I will now briefly outline the meeting and voting procedures for today's meeting. When you registered your attendance this morning, you would have been issued with an attendance card. Only those with a yellow card can vote at the meeting. All resolutions will be determined by poll, and I appoint Link Market Services to act as returning officer for the purpose of the vote today. I'll put each resolution to the meeting in turn and shareholders will be given the opportunity to ask questions or make any comments in relation to those resolutions. After that, I'll put each resolution to a poll. At the end of the resolutions, Link will collect the poll cards from you. As Chairman of the meeting, I intend to vote all available proxies in favor of each resolution. The first item of formal business is to receive and consider the company's financial statements and reports for the financial year ending 30th June 2023. As set out in the annual report, a copy of the annual report was made available on the company's website, the ASX platform and was sent to all those shareholders requested it. This item of business does not require a shareholder to vote on the reports. I will take the report as read. I would like to take any general questions or comments about the reports or questions for the order of. Are there any questions on the financial statements or reports.

Unknown Executive

executive
#4

[indiscernible] have 4 questions. More about the presentation.

Unknown Attendee

attendee
#5

Sorry, [ Greg Hoffman ], proxy holder. I have some general questions about the presentation today, but I don't know if you'd like to take them at the end or whether now it's appropriate or just kind of general question.

John Ingram

executive
#6

At the end, we will have a general session for any of those general questions. But each resolution, you'll have the opportunity to ask any questions or queries that you might have. Thank you. Are there any further questions on the financial statements? No questions? Firstly, as this will be the last AGM, [ but Deloitte ] will be -- [ audited in ] our company, and they have boarded the company for the last [ 15-odd ] years. We'd like to -- I should like to record the company's [indiscernible] the Deloitte team. Deloittes have been our advisers for many years, and we wish them all well in the future. Thank you for your professional service. I appreciate it, particularly over of the period of the last 3 years, the IPO and the first few years as a public company. If there are no other questions, we'll move to the next item of business. We will now move to Resolution 1, which is for the reelection of Niran Peiris as a Director and is set out in the -- set out on the screen. Are there any questions on the reappointment of Niran Peiris? No questions? There are -- and here are the proxies are shown on the screen here. As there have been no questions, we'll move on to Resolution 2, it's for the reelection of Paul Warren as a Director and is set out on the screen. Are there any questions about the reappointment of Paul? The proxies are listed on the screen [indiscernible] If there are no questions, please now complete the voting card. Resolution -- we will now move to Resolution 3, which is the nonbinding and advisory vote of the company's remuneration report for the year ended the 30th of June 2023 and is set out on the screen. Are there any questions on the remuneration report? The proxies are shown on the screen behind me. There are no questions, thank you. Please now complete your voting card. Resolution 4 is the appointment of the auditor. We will move now to the Resolution 4, which is the approval of the appointment of KPMG as auditor and is set out on the screen. Are there any questions about this auditors appointment? If there are not, the proxies are shown on the screen. Thank you. Please complete your voting card. We will now move to Resolution 5, which is the approval of the Equity Plan is set out on the screen. Are there any questions with respect to the Equity Plan? The proxies are shown -- the proxy voting is shown on the screen for your information. If you have no questions, please now complete your voting card. As that was the final resolution to be considered at the meeting, I would ask you to hand your voting cards to Link representative. That completes the formal part of the meeting. We now move to general business, where I'll open the floor to any questions from any of the shareholders.

Unknown Attendee

attendee
#7

I have a few, but I'm happy to take some of them offline if you want to wrap the meeting up at any stage. I'm only relatively new shareholder. So I'm just still trying to wrap my mind around the business and the strategy. So that's really what most of these questions are about. Mark mentioned in his address about the recent acquisition providing further opportunities. Can you explain how that acquisition in particular -- is it just bringing the Toyota into the stable? Or can you just flesh that out a little bit in terms of the other opportunities that, that acquisition brings and what they are prior to that acquisition?

Mark Weaver

executive
#8

Yes, sure. So we were previously not able to bring Toyota into our stable as a result of having significant private equity participant on our share register. So that was something that was a legacy issue from when we IPOed. And wasn't specific to Peter Warren, they hold that as a set of rules for who owns and who doesn't own sort of dealerships across the country. Having seen Quadrant Private Equity was, in that case, exit the register, we would, of course, getting -- afforded the opportunity to go back to Toyota and ask for their consideration. So we acquired the business that was privately owned by the Warren family. So we acquired that business. There were 2 [indiscernible] one in Liverpool or [indiscernible] where our sort of motor-ship operations are [indiscernible]. The significance of that and the milestone event is that, that was really a passing through of Toyota's set of rules and standards. Are we a suitable participant to go forward? So once you've opened that banner, then the opportunities with Toyota will carry on. So up until that acquisition, we weren't able to bring Toyota anywhere in the country. Now the -- I won't call it [indiscernible], but now that opportunity set is much larger. And so both Paul and I work very actively in the acquisitive space. In the management team, we're working very hard and looking at all opportunities in the market, but we're no longer prohibited from any other brands that have represented other than those that are directed to market like testing.

John Ingram

executive
#9

And like you said, Toyota was 24% of the market. So we did have one arm tied behind our back in our growth strategy as a result of that. So that's clear that logjam -- we think that's a potentially a very large improvement over the next 2 to 3 years, we can make.

Unknown Attendee

attendee
#10

Now this may or may not be appropriate, but I noticed the [ deal Eagers recently ] did. I know I don't have the Warren family's position, but are there other dealerships that the Warren family owns or are they all now within this group? Is there potential for more of those kind of transaction has to come from this channel or...

Mark Weaver

executive
#11

I'll give the answer to that. So when we IPOed, all of the Warren family's businesses -- dealership businesses were rolled into the IPO process far, anything [indiscernible] There was one Volkswagen business that sat alongside the Toyota business in [ Bafas ]. They are now all inside the operations. And whilst they have other interest in property, et cetera, outside, all of the distributors are interested now inside the public company.

Unknown Attendee

attendee
#12

If anybody else has any questions -- because I have a few. In the Board's view or management's view, what are the pitfalls and risks that you've seen when you look at other industry consolidators that are following this path, what are the worst-case scenarios with acquisitions? What are the problems people fall into? I guess you've done some kind of industry review and study and thought. What are the things to sort of watch out for and be careful of?

John Ingram

executive
#13

I'll just answer that and [indiscernible] then I'll hand it to Mark and Paul, who might have something to add to it. This is a very fragmented industry made up by families of Warren, but a multitude of small dealerships. We are in the hands, and we work very closely with our OEMs. The OEMs now are getting to a stage where they want consolidation. It's more discipline to [ the market. ] So there, that's what we believe consolidation around that [ East Coast bridge ] market, particularly added on to hubs where we have concentration, where we can leverage our distribution parts and other factors and add value to the business.

Unknown Executive

executive
#14

It's Greg. I would say the greatest risk would be falling out with an OEM. When I say falling out, them not liking our culture or our strategy or management style because they're very influential on the granting of those franchise and whatever. So I think to answer your question, I would say that one of the greatest risk is absolutely not having a good relationship with an OEM and, therefore, not having the opportunity of acquiring and getting approval. And I think as I think Mark and John have alluded to, the family and the management of this company have had a long relationship with all our OEMs and continue to grow those relationships, again, performing. Management has got to perform, but also as a culture and looking out to our customers, that's important as well. So hopefully, that answers your question.

Unknown Attendee

attendee
#15

I guess just one other aspect valuation. Are the valuations of these things change and is that fairly well established? Is that not typically a pitfall [indiscernible] to overpay.

Unknown Executive

executive
#16

Are you happy for me to answer this?

Unknown Executive

executive
#17

Okay. In the industry, there are established I guess, parameters or whatever. So you talk about what you call sustainable earnings, the first thing. So we do business and we say what do we think is sustainable over the next number of years. We probably don't worry about turnover too much. We think if you granted the franchise, the turnover will gradually increase. So we look at the sustainable earnings and then we look at a mixture of those franchises. In other words, what the normal return on sales are, what their futures are and then geographic positions in terms of the demographic and the management of that company. And that determines, I guess, the [ multiple should pay ] and how you get into that.

Mark Weaver

executive
#18

Yes. And if I can add there as well, I think that's a good summary. There are some areas like -- for example, we may represent Toyota in a certain location, but it's not a representation of total on a national scale. So that local representation becomes very important. And market share and concentration becomes very important. So if we are able to achieve another brand in one of our sort of auto more concepts where we can add $0.04, $0.05, $0.06, $0.07 more market share to an existing operation. We get huge scales out of the back end of these businesses through the centralization of reconditioning and predelivery our finance functions, et cetera. So we're able to achieve a lot of economies that some of the other smaller -- going back to John's point, more fragmented cottage industry, mum-and-dad investors just simply kind of change. Of course, there's always -- there's always a bit of execution risk as well. We do need to integrate and that's important. But having now set up our sort of Easter Seaboard strategy with major hubs in each of the key states, I think we're in a really place to keep executing on the kind of acquisitions [indiscernible]

Unknown Executive

executive
#19

Just giving you one example there, Greg, you talked about parts. So all of a sudden, you grab another Parts business. So you've got the one truck going out. You add another brand or two brands onto that. It's the same Parts manager. It's normally the same warehouse. It's the same truck. So that gets your costs down and get your economies of scale. So very important as well.

Unknown Attendee

attendee
#20

And when you look across the industry, when you're looking at acquisitions, is there a range of quality in terms of how some of these things operate that you can say, okay, we can add value to that. They're not doing this automated...

Unknown Executive

executive
#21

100%, certainly.

Mark Weaver

executive
#22

And there are great operators, there are some weaker operators. And I think some of that depends on location. I mean, for example, the same brand could become available to us in a stand-alone town, we'll call it, Newcastle, where we can't quite get the efficiencies as we would be able to in the [ Gold Coast or ] in Victoria and Central Melbourne, for example. So we would look at the strength of the management team. There's one of about eight criteria. One of them is certainly sustainability of earnings. Another one is the mortgage that we're paying. But there's a lot of other things the property set up, the brand mix, the market share, et cetera, that we would consider in each of those. And there's about 8 or 9 different criteria that we've measured against.

Unknown Attendee

attendee
#23

And other things being equal, would you prefer to own the property or...

Mark Weaver

executive
#24

Look, that's an interesting question. We have come to market with a view of consolidating. And so property has been instrumental in our ability to do that. We brought property into our balance sheet on day 1 we IPOed. That's quite strategic property. There are too much of operations, [ '22 and 8.5, 9 acres ], so that they are sizable operations. I think we'd like to have the ability to be able to consider properties in our acquisition journey if that was to [indiscernible] but it's not necessarily a key significance of ours. We'd like to invest in where we are going to get those scale operations in back of house, not necessarily in the stand-alone side of a major highway.

Unknown Executive

executive
#25

Greg, the only other thing I'd add to that is there's no secret that bricks and mortar businesses in terms of how it's set up now will probably change in the future. So if you've got a real what I call a hub in particular areas, I think that's an advantage in terms of the [ cost there. ] So I see that, but you've got to be strategic in terms of that property acquisition.

John Ingram

executive
#26

And also the land usage, land usage changes, it can get too expensive to operate those sites. So that's why the relationship with the OEMs is very important, knowing where they wanted you to be. So you might actually go [indiscernible] one e to sell more somewhere else further out, as I said, give a wider range of products on that site.

Unknown Attendee

attendee
#27

So when you say land usage charges, what are you referring to, rates or just the rent or...

John Ingram

executive
#28

Well, the OEMs have a plan themselves a footprint. They want to make sure they get in coverage in particular areas. We have to be aware of that and where we are and where the purchase is and where the opportunities over that site acquisition modeling.

Unknown Attendee

attendee
#29

Got a couple of more. One was around just higher interest rates. You did mention, Mark, in your presentation. I guess, when I just think about it from the outside, there's the impact on the economy, the consumer tightening up and the flow on of that is the corporate level debt. And then I guess the floor plan with finance. And are they the kind of major factors, that plan?

Mark Weaver

executive
#30

Yes. There's four factors as well, which is how consumers paying for their vehicles. So we're a provider of finance through a broker essentially to those individuals. That has an impact on how people might pay for their vehicle. But the largest impact, I mean we have a significant inventory carry on our balance sheet. It all sounds perfect. Vehicles don't just arrive in a day as they go out. Some need quite a bit of preparation. Some need complete rebuild and fit out and that could take 3 to 6 months in some instances, particularly some [ street ] business. So the time when that's there, that's sat on our inventory, and we've got a floor plan balance. So the one thing we didn't anticipate going into FY '23 was the number of interest rate rises that were going to impact. And in the case of floor plan, everything is variable. So we are at the best of that. But we have -- and maybe [indiscernible]. We have a lot of programs around our inventory management, making sure we are scaling down the amount of time that we're holding vehicles, working with the OEMs and the ultimate customer to reduce the holding time that we have. But of course, as supply increases, you will naturally start to see a bit of available inventory demonstrated vehicles, et cetera, coming into the market where we haven't had that to return. So those are the impacts that are largely coming into that interest cost line.

Unknown Attendee

attendee
#31

When I think about the business to come off in an extraordinary period, the industry has come off an extraordinary period in terms of margins and turnover and demand and all that. So that's normalizing from what you're saying. So in my mind, the margins are coming down from extraordinary numbers, the margins are coming down to something more normal or who knows it may dip below normal. But at the same time, you are getting a push on that floor plan, finance as well.

Mark Weaver

executive
#32

Yes, correct. So the pre-COVID position was there was a lot of inventory held in Australia full stock. So one, they are on the key side; two, that was stuck with the OEMs, and three, they are in the dealer network. So I'm not sure we're going to quite get back to that sort of inventory levels that we saw pre-COVID. There's a much more orderly patterns in the way that the OEMs now produce and ship and logistically arrange the vehicles to arrive in our stock. So I think it's improved, but the interest rate has been the countering factor to that. So yes, we will keep merging that very, very carefully. And we have 15 or 20 different monitors and measures in place to ensure that we can reduce the amount of exposure we have to especially sold inventory for the minimum amount of time that we can, but by just improving the speed at which we can predeliver cars and get them into customers' hands.

John Ingram

executive
#33

And we are still [ receiving ] [indiscernible] from the current period where supply chain hurts and all of a sudden that's -- clear and that's caused this inventory issue that Mark is talking about. And also moving from agency to franchise, there's been a few large companies on there as well also, all those movements have been come through.

Unknown Attendee

attendee
#34

You can just elaborate on that change, what does that mean the agency to franchise?

John Ingram

executive
#35

I do you see we are in the vehicle and we still have commission [ to solve ]

Unknown Executive

executive
#36

Yes. It's the other way around. We've moved in some instances from franchise to agency, but the main bulk of our operations is still operated under a franchising model. We have circa 4% or 5% of our business, maybe 7% or 8% operated under an agency model. So we don't actually hold the inventory in that case.

Unknown Attendee

attendee
#37

And you mentioned a number of your sites already, I forget the terminology new energy vehicle, can you explain me what does the site need to be new energy vehicle ready?

Mark Weaver

executive
#38

So there's a few things in that. So being EV ready is another tip of technology here out there. So we need to have the charging capability inside our workshops and showrooms. That sounds quite straightforward. Some of these are what you would see on the side of residential house, [ whole box ] whole box is great, but it takes about 8 hours to charge a car, so we have the super fast chargers at our sites. And that often plays on the grid capacity, the amount of how we've got to put through a distribution board, et cetera. So we've done a lot of audits and embed our ourselves for each of those occasions. We're still working through some of those in our smaller sites, but our larger locations are ready for the supply that's coming. We've got workshops, showrooms and car parking areas fully kitted out and ready to go for whenever this explosion in electric vehicles comes.

Unknown Attendee

attendee
#39

Not a year.

Mark Weaver

executive
#40

Not quite a year. It is growing, it is growing. And as we've seen around the world, it's grown and tapered and we're not quite sure exactly where Australia will fit, maybe the fuel efficiency standards will give us a steer on that. But we're ready, and we're working with the OEMs, and we're very sure to ensure that the OEMs know that we are willing to be part of and drive this process forward. So we're certainly at the front of the back.

Unknown Attendee

attendee
#41

I'll make this the last one so we don't go too long. But just in terms of what the Board sees as the changes in the history that are risks or threats to the business, things that are going on more broadly out there, what's on your mind? And what are you concerned about?

Mark Weaver

executive
#42

I'll certainly start, and then I'll invite the others. I think there are a couple of catalyst events that are occurring at the moment. So one we've spoken about already, which is the change in the products itself, the move from internal combustion engine to electric. That sounds fairly inconsequential. And you're going to go through time, you've had diesel and you've had [indiscernible] a big deal. There's a bit of an ecosystem that exists around electric vehicles. And that means you've got to fuel your car differently, you might think about how you charge it, how it will work. And that provides us with, I think, quite a great deal of opportunity going forward that maybe we don't own that space in the petrol engine variance. So that's one, and that will change over time.

Unknown Attendee

attendee
#43

Sorry, what will that be? What is then, the opportunity?

Mark Weaver

executive
#44

Well, the nature -- I mean, the context to sort of parking your car on a carpark downstairs or you've got your car park inside your house, tethered to your house, I think that changes the dynamic quite a bit. So one, they traverse themselves to the charging unit, three, how you think about how you're generating the power of home, your energy plans, et cetera, your insurance, all these things start to come into play, whereas previously, it was a vehicle, and our job was to manage your mobility in that vehicle, transact at the point of transaction and then keep you through parts and service. I think there's a different connection between driver and electric vehicle going forward given the fueling status of it. So that's interesting, it's something we keep exploring. The other side is just the mass digitization of everything and you're only going to look at Uber and taxis to see what that does, people we have transparency, et cetera, in the process they go through. I think that will be a significant catalyst in itself. Going forward, you put that together with EVs, and that means we need to be at the forefront of the cutting edge of digital relationship with consumers, which gets outside of our localities and footprint right across our whole city, for example. And the last piece, which John already touched on is the supply dynamic and we've been through significant up that's a bit I'm looking for, upheaval in the last few years through COVID with zero supply, I think as we start to see that come back, we're trying to find as an industry, the balance of how many vehicles should we now hold to be able to service, the -- person that wrap the car, run around, person need to call tomorrow versus the person that is naturally conditioned to say it's okay to wait 8 to 12 weeks. I think there's a bit of balance to find there. In isolation, these three things are probably all very manageable together. I think the timing of them trade is a slightly more catalyst event and so that's something we think about on a daily basis, and we're very well prepped and planned for the next 3 to 5 years.

Unknown Executive

executive
#45

I think Mark has covered it perfectly, Greg. The only thing I would add to it, each OEM has probably a different strategy, right, and just making sure you understand what that strategy is. So some OEMs previously used to incentivize you very much for volume, right? So you drop your growth to get the incentive. Now with COVID and all that, some of them are saying, well, what are we paying that for in terms of all that money that's sort of trying to manage our inventory better so that we're not having to do that. So I think the other thing, too, is to make sure our management and our team are all over the strategy of the OEM so that you're fully aware of where they're going, how they're handling and what you're doing and you manage that brand accordingly.

Mark Weaver

executive
#46

And how we be the best branded business for them? I mean, it is now supply agreements with the OEM are critical to our business. And going back to your point there, 65 years in business, it's only been [indiscernible] as a public company, but the strength of those relationships are really, really important. And so we want to be both pioneers and strong ambassadors for all the brands.

Unknown Executive

executive
#47

Just -- so one other thing, Greg, I'd say is one of the advantages of a public company is its access to capital. And what we're seeing -- and again, look at the family situation over the last number of years, this ability to go out and take that capital and expand with the OEMs. The OEMs like that. And I think that's a real strength for our business going forward. But if we're the right OEM partners and we've got the right access to capital, there's a good story there.

Unknown Attendee

attendee
#48

I think it's a separate question then. It occurs to me around capital allocation and dividends versus all of that. But the other one, I was just going to ask, and you may not want to comment in this forum. But the Mercedes case, is that something on the...

Mark Weaver

executive
#49

So I'll comment briefly. The Mercedes case has finalized the OEMs. We won the case in court. We were one of the participants in that. We are a very large Mercedes-Benz dealer. We're still operating our operations around Sydney and we think right now we need to get back to doing what both the OEM and us as retailers do best, which is looking after our customers and making sure they're well looked after. That's been knocked around a little bit while we've been at each other in court. Now is the time for us to focus back on the customers.

Unknown Attendee

attendee
#50

And then do you want to come back to the capital allocation? In terms of access to that capital, but then I wouldn't say there's a conflict or tension with dividend. But how do you balance it? Is there -- I should know, I guess, as a shareholder, but is there a stated dividend policy? Or will you just look at if you've got a big acquisition, you cut the dividend back? Or how do you think...

Unknown Executive

executive
#51

We have a dividend policy. [indiscernible] every year. Dividend policy is normally a 60% payout ratio. But it goes to capital requirements and the cash flow at the time, we review that every 6 months. We are making clear dividend. We're fully aware that this is a dividend stock as well and we take that into account. But of course, if we made a big acquisition, we more have just to fund or some part from shares or issues. So our dividend policy is pretty stable, subject to the cash flow of the company at the time.

Mark Weaver

executive
#52

It's good being asked questions. Great.

John Ingram

executive
#53

Any other questions?

Unknown Shareholder

shareholder
#54

I am also a new shareholder. If you could tell me what your opportunities you see for the new Western Sydney Airport given that your flagship is not that far away from there. Would you like to tell us what you can see on the horizon?

Mark Weaver

executive
#55

I'll start with that one. The great news is we've seen good opportunities out of that. Our business operations in Sydney are centered around the [indiscernible] area and down into the [indiscernible] region, [indiscernible]. Both of those areas actually typically have that area within our [ PMAs ] already. And so we are well positioned with the OEMs. For those that have decided to carve that out all that on, we're in deep discussions with them about the representation in that area. But we think there's a strong opportunity. I mean the network of motorways alone lends itself to things like the way we think about distribution of our Parts business, the centralization of some of our activities, et cetera. So we're looking in that space. There's nothing to talk about today. But it's one, it's inside our PMAs, which is important. PMA, for those who aren't familiar with, it is set of postcodes that the OEMs allow us to operate in. So we are very well positioned for [ Battery Creek ] and the surrounding area and it's very much something we're looking into.

Unknown Executive

executive
#56

Good question. Can I just add one thing to that. I'll try painting it a really simple situation that all of a sudden, if your business is there, and you've got these growing areas around there, but you've got tipped dairy [indiscernible] and all of a sudden, those dairy [indiscernible] about to turn into a city called Bradfield and probably our third biggest city in Sydney, [ you go wow ] because it is an opportunity, whether school teachers, tradesmen or whatever. So the point I'm trying to make is already growing areas. We've got dairy farms and market gardeners all here. I was out there, I just said to Mark, I was out there yesterday, I spent 2 or 3 hours out. It's amazing. It's amazing. So all of a sudden, that changes from growing roses and cattle to whatever, and Bradfield becomes a city. I got to win anyhow, you are going to win. So hopefully that answers your question.

John Ingram

executive
#57

Any other questions? Well, thank you for those questions. That ends the formal part of the Annual General Meeting, and I now declare the meeting closed. The results of the meeting will be announced on the ASX company announcements platform and will be available on the company's website as soon as possible after the close of the meeting. Thank you for participating in our meeting today and for your continuing support. I invite you to join the directors informally for coffee to be served outside. Thank you very much.

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