Qualitas Limited (QAL) Earnings Call Transcript & Summary

October 19, 2023

Australian Securities Exchange AU Financials Capital Markets investor_day 213 min

Earnings Call Speaker Segments

Kathleen Yeung

executive
#1

Good afternoon, everyone. I think we'll -- if you can take a seat, we'll start this afternoon session. Hello, and welcome to the 2023 Qualitas Investor Day. I'm Kathleen Yeung, Global Head of Corporate Development, and I'll be your host for today. We're absolutely delighted to welcome so many of you in the room and extend a warm welcome to those attending virtually. I can see a number of familiar faces as well as many new ones, and we're very thankful to everyone for taking the time to join us here. I would also like to welcome Andrew Fairley, our Chair of the Qualitas Board, who's also here and also Qualitas Director, Brian Delaney, who you'll also be hearing from a bit later. Firstly, I would like to welcome -- acknowledge to the traditional custodians of the lands on presenting from today, the Gadigal people of the Eora Nation. I would also like to acknowledge the traditional custodians of the lands in which those joining virtually are on. We pay our respect to elders past and present. We have an extensive agenda planned for this afternoon with presentations covering the breadth of our business, and you'll have opportunity to ask questions at the end of each session. It's been nearly 2 years since Qualitas listed on the ASX. And since then, we spent a lot of time discussing our business and the market opportunity with existing and potential shareholders. We hope to address some of the common questions we get, asked, but most importantly, to share with you our vision for the future as a leading Australian alternative real asset investment manager. Our aim is for you to leave this room with a better understanding of the strategic growth pathway to help us deliver on that vision. You'll firstly hear from cofounders, Andrew Schwartz and Mark Fischer as they discuss our growth levers and what differentiates us from the market. We are thrilled to have Fiona Reynolds, Ian Woods and Brian Delaney, members of our recently established ESG Advisory Group for a panel discussion on integrating ESG into alternatives. One of our key investment strategies built-to-rent and Ashleigh Macdonald from the GQ BTR platform will join Mark Fischer to discuss our vision for that platform, a joint venture with Gena. And to round up the afternoon to share what we're seeing in opportunities in private credit and to talk us through some investment case studies, we have senior members of our investment team, Mark Power, Gil Norwood and Sam Khalid. But first for some housekeeping. We'll be conducting Q&A at the end of each session through Slido. For those in the room, you will find information on your table with instructions on how to submit questions. And for those virtually, you can scan the QR code on the screen or you can find details or on our event [indiscernible] e-mail that was sent to you. We'll also be taking questions directly from the floor. We will try an answer as many questions as possible. But if we cant, please feel free to put them through an email, and we'll get back to you. And if you do technical issues if you're joining virtually, please e-mail our Investor Relations inbox, at investor.relations@qualitas.com.au. Before we start the first session, I do have a responsibility to advise that the presentation shared today contains general information only, and Qualitas is not licensed to provide financial product advice in relation to Qualitas shares or any other financial products. Today's presentation does not constitute financial tax or legal advice nor it offers invitation or recommendation to apply for or acquire shares in Qualitas or any other financial product. Before making any investment decision, you should consider whether Qualitas is appropriate, given your objectives, financial situation or needs. So before we start, can I please ask you to turn your devices silent, and I am delighted to welcome our Co-Founder and Group Managing Director, Andrew Schwartz, to open our first session of the afternoon to speak about our growth pathway.

Andrew Schwartz

executive
#2

Good afternoon, everyone. I'm Andrew Schwartz, Group Managing Director, Co-Founder of the Qualitas Group. It's really a pleasure for me today to present to those in the room. Also, we have about 100 people who have joined us virtually, so welcome to those. And it's great to have so many interested stakeholders in our business. Mark and I commenced the business some 15 years ago. And at the time that we did that, it was already evident that the financing markets were starting to fail to provide capital to those participants, particularly property developers. And I think 15 years later, that thematic has only continued to play itself out. And in fact, I would say, just continues to gain momentum. And really off the back of that together with a very experienced team, Qualitas has continued to enjoy very high growth amongst the tailwinds that we've been experiencing. In many ways, I think Australia continues just to catch up with other parts of the world, particularly places like the U.S. and Europe, where traditional financiers, the banks constitute about 50% in the market. But as we know in Australia, the traditional financiers are the vast majority of the market and groups like ours continue to gain market share year-on-year. In total, we've now done 270 investments since we started the firm 15 years ago. And as of today, we have 69 credit investments looking through all of our portfolios, and we have 10 equity investments. And the reason I highlight those numbers is really to demonstrate that Qualitas is not a high-volume deal shop. We don't strive to do investments for the sake of doing investments. We're careful. We're selective. We know what we're looking for within our funds. We have very specific mandates, and we execute upon those. We really cherish our track record. It means everything to us. It takes a long time to build. And to date, we now have a definition, a 15-year solid track record. And we also really treasure the fact that we've got a long dated capital, which I'll talk more about as I move through the presentation. Just going to go to the next slide. So this is really demonstrating where we've come from and really the underlying growth of our funds under management. And I think that anyone objective would say, Qualitas has really experienced exponential growth in its funds under management. Our current trajectory based upon all of our various assumptions, business plans, strategies, we'd like to think we can get to $18 billion by financial year '28. Currently, committed capital is sitting at $8 billion. You can imagine for a group like Qualitas, who I think has a reputation of being really conservative, that was a hard number for us to put out there and one that we agonized quite substantially. And one that I also need to emphasize for us, it's not a budget. It's not a forecast. It's sharing with you our stakeholders what we believe we can achieve based upon our current initiatives. And as I make my way through these slides, I will talk more about what some of those initiatives are. And why I think? We have the potential to achieve that particular outcome. And in fact, when you analyze the numbers, Qualitas has achieved 38% CAGR on its funds under management since inception of the firm. So in fact, just either we're going to go from $8 billion to $18 billion, assuming we can achieve it, is actually a slowing down of our CAGR from 38% to 18%. So I just want to highlight that particular point on our growth rate, which no doubt will pick up more when we get into the Q&A. I'll just move on to Slide 7. And this is about how we achieve that particular outcome. And really, our growth strategy in my mind is simple, and it revolves around the following: deeply understand what the brand Qualitas stands for in the market. For us, it stands for real asset financing. We've capitalized on what our significant strength is. We're known to be core expertise of real estate finance domestically in Australia. We have significant runway in respect of our current products, and we need to capitalizing in respect of that core level of expertise. In terms of our capital providers, our view in respective institutional capital is not to try and have hundreds of institutional capital investors, but rather have a few investors that provide very deep levels of capital support to our firm. I think we have upside in respect of our business plan by way of both the potential for geographical expansion, take our core expertise into markets that we think are showing very favorable conditions at this present point of time but also I look to product expansion, where we can develop products that meet the market and the thematic that's presenting for our investors. Most importantly, I think Qualitas is a magnet for talent. And since we've listed the company, from December 2021, we certainly haven't been sort of people that are highly skilled and have wanted to work in our firm. And again, I'll talk more about that as I'll make my way through these slides and focus on being a management fee-centric business reoccurring earnings from our funds, highly predictable and expand upon those fee streams. Just moving on to the next slide. I want to talk a bit about the tailwinds that have really underpinned our success for 15 years. And in my mind, that continue to amplify. The traditional capital sources continue to be in decline. And interestingly for those that are an avid reader of the financial stability report is not a plug for the RBA, but they do release it twice a year and they just released their last report. Talks about the role of the banks and the role of the alternative financiers, and basically, in the report, it notes that the banks themselves have reduced their participation in construction, real estate construction and development loans considerably over the period. And in fact, in discussions with our own investment team, they too have noticed the pullback by the traditional financiers in regards to those construction loans, particularly when you're getting into loans that exceed $80 million, $100 million type levels. We're finding that the traditional financiers are not huge active participants in those markets. And that for between the demand for capital and the supply of capital continues to be met by private credit groups like Qualitas who are enjoying the fact that we have base rates increasing as a result of now 400 -- circa 400-basis-point increase in risk-free rates but also the fact that credit spreads have been increasing. And that's not a point particular to Qualitas or Australia. It's actually a global phenomenon, but our investors are really coming to enjoy those aspects, I think in many ways, global investors continue to be underinvested in respect of credit. And what we seeing at the moment as a trend is we have a view that property values will continue to recalibrate for the foreseeable future. In many ways, cap rates have been on property -- this is a generalization, but cap rates on property have been really relatively stable, notwithstanding we're seeing rises in interest rates. We're finding cash flows aren't keeping up with that underlying cost increase and interest rate increase, providing uncertainty in respect of equity valuations. And global investors understand that point, and they understand that on a risk-weighted basis, a risk-adjusted basis the credit is providing a much more attractive entry point into real estate relative to equity at this point of time. And we're seeing that at Qualitas through increasing allocations being made to us from some of the world's largest investors. Lastly, on this slide, I'd point out that some degree of sadness -- the great degree of sadness the geopolitical situation around the world. And Australia we are seeing as a very safe place invest and a haven for those that are looking for the type of investments from thematic that we can offer in the safety and security of a country such as Australia. Just moving over to the next slide. And this is really about our leadership team and the dedication of my executive team who help me steer and execute on our business plan. We meet as a group every week, literally. We talk about the objectives to achieving our outcome under our business plan, and we execute on that plan accordingly. I think that what you can see on this slide, is that the average tenure of my executive team is 8 years. So it means that not only are we attracting best of talent that we're retaining. That talent within the firm, since IPO, we have further in the platform, 13 new hires in Mark Fischer's team, 4 hires in our capital teams so we're building out the origination, but also the capital raising through Dean Winterton's team and also our fiduciary management and continuing to build that out. Now obviously, we're on a mission to take economies of scale, increase our margins. So we're ensuring that overheads are not getting ahead of our revenue, but we are taking this as an opportunity to really capitalize on the market thematic but also the ability to raise further capital. Just moving on to the next slide. And in particular, looking at the real estate asset class and some of the challenges we're seeing more globally. The truth is that real estate is a less liquid asset class relative to listed equities and bonds. It takes time to monetize real estate. It has transaction costs associated with it. And we have seen globally, both debt funds and equity funds have a mismatch between their asset and liability. And you are seeing that, in particular, in some of the offshore markets you're seeing that in some of the office funds where you've got relatively illiquid assets that are supported by funds where investors can redeem on a quarterly basis and fund managers, GPs are unable to keep up with the quantum of those redemptions, particularly in those offshore markets where you've had equity values recalibrate. And having seen that through multiple cycles previously, we've worked hard at Qualitas not to expose ourselves to that risk. Proudly, we can say 92% of all of our capital has a new perfect match between asset and the underlying redemption or liability as we like to call it. So we don't get caught out in that asset liability mismatch, which I think is prevalent in other parts of the market that we're seeing. I think also what that provides for us is really long-dated sticky capital, great certainty in respect of the revenues that we can drive under our various funds. Just moving on to Slide 11. At the time of the IPO, we did say that we think our business platform is highly scalable. And I think that it's interesting to see that if you take 30 June 2023, we announced that we had allocated $3 billion of capital. And of that $3 billion of capital, $1 billion had yet to be deployed. So at the time of balance date, we were earning various fees on the $1 billion that have been allocated. It was predominantly in our construction and development portfolios. But as we move through this year and that money is now deployed our base management fees are increasing. And if I just try to express that in a different way, if hypothetically, we didn't do another transaction all year and my co-founder Mark Fischer is about to get up and tell you how much momentum he's got in the business, I'm sure he's sitting there saying, why is Andrew being hypothetical that we've got no momentum. But if hypothetically, we accept that assumption, our base management fees will continue to increase as we deploy that capital that we allocated in previous periods. And it's should be of interest that taking our -- at the time of our IPO, our base management fee revenue and our principal income of $18 million, in the short time we've been listed, we've tripled that number, and we've also increased our operating margin by 18%. Just on Slide 12, I think in terms of the pathway from $8 billion to $18 billion, we're really focused on 5 key activities. The first one of those in terms of looking for scale is how do we use technology to really provide economies of scale, and we're underway on really deepening technology platform. In terms of existing funds, which is really the main pathway, its larger funds, its deeper commitments from our various investors. We want to further develop product. We're very active later you'll hear about our sustainability, ESG sustainability initiatives. We're active on our tactical credit funds, which were active on capital raising at the current point of time. So it's through greater product development, recognizing where we are in the market, but also penetrating other capital channels outside of institutional capital. And over the last period, we've made further investment into retail, really for the benefit of our listed fund QRI, which we will only do through intermediaries, but also family offers which is a very important part of Qualitas and advised wealth, which is also a very important part of Qualitas. We do think there's a role for inorganic M&A in Qualitas. I don't think we need to do it in order to achieve our $18 billion. So I would say that's on top of achieving that particular firm. We're not rushing out to acquire anything and everything. If we do it, it will be selective, and it will be acquisitions that we could not have otherwise done organically by turning our minds and energy to it. And on the right side of that slide, we highlight some key metrics, which is 50% margins being derived from our funds management business. Base management fees between 90 to 100 basis points. Now ultimately, that's going to depend on the mix of our investor channels. We're -- like everybody else, we received better fees from our family office and distributed wealth as opposed to institutional, but then we get a lot of volume of capital through institutions. So ultimately, that will depend upon the mix of capital. And looking for transaction fees around 30 to 40 basis points on our annual deployment levels. In terms on Slide 13, in terms of our development, it really is about having the right products, the right time to deliver that to market. As I said earlier, Qualitas needs to capitalize on its core strength, real estate financing in Australia, it's a large market, $435 billion market. At $18 billion of fund, we would still be a relatively small participant in the totality of the market that we think exists just capitalize on what we do well and grow our market size and share. Continue to develop out on the new products, which I've spoken about, move deeper into the private and family offers and advised wealth and also to look at over time, over that 5-year period, some real asset adjacencies, where we take our core real estate financing skill that apply to adjacent asset classes. Again, I'm happy to address that later in Q&A. This is my final slide, and then I'm going to hand it over to my co-founder, Mark Fischer. 5 key takeaway messages. Our aspiration is to double our firm to $18 billion by FY '28. Again, I need to emphasize not a budget or forecast, but that is our aspiration, and that is under our business plan and our existing initiatives. We capitalize on the brand that Qualitas has built the trust. We capitalize on the listed status of our company, our ability to use balance sheet to underwrite in respect of our funds. Thirdly, we take advantage of the fact we have multiple growth levers at our disposal and also capitalize on economies of scale. We attract and retain best-in-class talent. I think in many ways, that should have been my first point, which is you're going to have the best capital and the best investments, but more importantly, you need the best talent. And I think Qualitas is poised for that best talent, has the best talent and continue to attract the best talent and show loyalty to its staff and the talent that it has and stay focused on matching our asset and liability and having -- achieving our track record, which is our single biggest asset. So on that very positive note, I will now going to hand over to Mark Fischer. Thank you very much.

Mark Fischer

executive
#3

Thanks, Andrew, and it was interesting that, as Andrew said, to talk about attracting new talent to the firm, one of our new staff members happened to walking in the back of the room at that exact moment. So welcome, Matt, well done. I want to thank everyone for attending today. I always like these events. One of the exciting things throughout a year. And for those that I haven't met before, I lead the investment team at Qualitas. So what I'm going to talk about is markets. And what we're seeing as well as how we're going on deployment momentum as well. As I reflect on what we achieved during financial year '23, and Andrew touched on this briefly before, we achieved around $3 billion worth of deployment. And what it did was really start to consolidate our market-leading position in the private credit space. At the same time, though, it was obviously a volatile macro environment. And when that happens, you need to focus on asset management. And thankfully, what we have managed to achieve heading into financial year '24 is enter the year not only with significant dry powder that Andrew has touched on, not only with great deployment momentum but also with a well-performing portfolio. And I think that's a very important point when I come to some of the competitive landscape later. Later in the day as well, just before I kick off, you're going to hear from some of my team to talk about more specifics on case studies. And I just want to give thanks to the entire Qualitas team about their efforts during the year. We obviously had some great growth. We had some great momentum. But most importantly, to me, they maintained their discipline as investors during that period of time. And I think that's paramount. So if I get to detail today on what I'm going to talk you through, I'm going to talk about our 3-cycle investment approach and how we think that will continue to serve us well. We're going to touch on the history of Qualitas through cycles and the things we've done historically to manage the cycle. And then I'll give an update on how we're going for FY '24 as it relates to deployment and then as I said, touch on the market landscape. So those who attended Investor Day last year would have heard me talk about what do we look for when devising our investment strategies and what the key ingredients for success. And over the 15-year journey, one of the things I think we've done well is focus on what differentiates us from the competitive set. We think that scalability and being a meaningful player in your strategy is important, not only because of what it means for you as a management platform in relation to execution and management efficiency, but typically, you also find great long-run investment strategies when you do that. But we are cognizant at the same time that whilst we might be in what is known as the golden age for private credit, we do need to keep our eye on the changing cycle and maintain our platform in other areas where we do have a significant track record, and that's the equity strategies, which I'll touch on in a bit. The thing that allows us to remain agile, though, is focusing on what I think of as the client demands and needs. And when I say client, I mean both sides of that coin. Obviously, there are investor clients, investors in our funds and what they are looking for. They are the people that entrust us with capital to manage and deliver returns but then also what we think of as the uses of capital with borrowers and the partners that we have. And in order to have a viable business, we need to make sure we're looking at both sides of that coin at all time. And I think the deployment volumes we've achieved recently as well as the finance growth we've achieved recently speaks to the fact we're doing that well. The next one I'll talk about, and it goes together in a sense, is, to have that market-leading edge is a great asset of the firm, but we do need to consolidate that position while it is a good time for us. The markets are dynamic. They're cyclical, and we might have a great story and position in private credit now, but that can change and it will change, and we've been really doing that recently through some investments in the team you saw in Andrew's presentation in my team in particular, that's about attracting some further talent to the business, specifically in the credit strategies. And I think what that's doing is allowing us to continue to scale the deployment activities as well. But what we've also done of recent times is established teams within the investment team. So we have established a credit team specifically focused on execution of that as well as the equity team specifically focused on those opportunities. And that's important because as I touch on where we're seeing in the market, we are starting to see green shoots in the equity space, and it's important that we keep the team focused on that over time. If I leave you with just a clear point about where, we're at today. We're very clear internally on where we're at on a meaningful market participant in the areas we specialize in. We think it's matched very well to current day client demands and needs. We are conscious of remaining agile and allowing us to pivot the business when we need to into areas that are still our core competency when that market cycle inevitably changes. If I move to the next slide, I'm going to talk about how we have managed the same issues of changing cycles over the history of the firm. And the way I think about this is to break it down into for distinct phases or chapters of the firm. And the initial one, which in a way is the DNA of a lot of the team is to be an opportunistic investor. It's where we got our start. It was the post GFC liquidity crunch we did are investing in equity and mezzanine debt. It was what we call total return style equity investing, looking back how the numbers were incredibly small, but they were some of the most lucrative and profitable transactions that we made as a firm. That was something we did for the first phase. But the catalyst really was around 10 years ago when we brought into the remit to become a private credit investor as well. And the reason we identified that is because of what we were seeing in the equity platform. We were seeing in the platform, the difficulty in obtaining finance on the transactions that we were investing in, and we identified that as a strong opportunity. Initially, we started out in what we call now the total return credit space, construction loans. And that transitioned at the same period of time that we began raising discretionary funds. So we moved the business to start doing private credit and we moved the business to start raising funds. As we started to get momentum in our private credit space, however, and this fund started to really scale, we went to what I think of as the third chapter of the evolution. And that was that period of time. that seems like a long time ago now, but the lower for a longer interest rate cycle. And what we did was we focused on delivering income products to our clients. If you go back to what I said before, we're very focused on what our investor clients demands and needs are. And that was a period of time where they were looking for income. And so we did that through our credit strategies. We've got obvious example being the listing of QRI as an income-based credit vehicle. And then also in the equity strategies as well. And a great example of that is the Food Infrastructure Fund. So that ability to use our skill set, spot value, create income products and that the environment we're in is a great testament to our ability to pivot through cycles. If we move to where we are today, I think we're set up for great growth because this new era defined by rapidly rising base rates has obviously resulted in liquidity dislocation in the market. It's not dissimilar to the first chapter that I talked about. However, where we are today is we are going into that cycle with a great amount of dry powder and a scaled credit platform. This is important for us because it allows us to continue to build and consolidate that position. But also, we still retain that core competency in the equity side of the business as well. And this next period, I anticipate will allow us to build out that part of the business as values start to recalibrate, and we see that lens come back into the market. So just to leave you with the key point here, we've demonstrated 3 to 15 years of the firm innovation in how we go about investment strategies and innovation in how we meet client needs from a capital perspective. I'll move now to the slide that I'm sure some people in the room have been interested in hearing about, which is deployment. Obviously, when we did the full year results, there was some great news around the dry powder capital we had in the business, and I think a fair feedback piece of feedback received was you now need to deploy that and put it to work. And it is very early in the year. So I want to caveat this with the fact that it is a very challenging macro environment, but the momentum is good. Year-to-date, we have line of sight on around $2.3 billion of transactions that we anticipate will close by the half year. If I compare that to this time last year at our Investor Day, and I talked about line of sight on deployment, we then had about $1.7 billion line of sight. So it's up about 35% compared to where we were this time last year. I would like to caveat though with the fact that, and you'll see it on the screen in the dark blue area, a large portion of those deals are what we call mandated and yet to close. We are being incredibly thorough and vigorous in our due diligence. It is a volatile macro environment. So I would expect we may drop some deals, but equally, we have a lot of the origination team out there every day, getting new leads and getting new pipeline. Consistent with what we achieved for the full year '23, the SKU remained in credit strategies. For full year '23, we're around 95% of our deployment in credit as we sit today on that, visible pipeline that we have of $2.3 billion, around 96% of that number is in senior credit. So whilst I'm starting to see the emergence of the new opportunity set in equity, it's clear that the main opportunity for us remains in credit. To my earlier comment around what I described as Chapter 4 and momentum. I want to talk a little bit about the consolidation of our market presence in the credit strategies. We've been very fortunate to attract some experienced and well-connected origination capacity in our 2 core markets, being Sydney and Melbourne. And when I think about FY '23 deployment. Those resources have only just joined the business. There was no output from them being new to the firm. And with those key new hires in the market for FY '24, we are starting to see pipeline from them. So we feel that the investment in the team is starting to show through our pipeline as well. I do want to talk about flexibility as it comes to deployment as well. We will always look to maintain the flexibility to pause or pivot our deployment if we see the market cycle change. We'll remind ourselves of this every single day. We cannot be forgiving a bad investment decisions within the business. It's what built our track record. It's what our fund investors expect of us, and it's important that we don't chase deployment for the sake of us. It's what served us well over the past 15 years. And we need to make sure if we see trouble coming, we can pivot to shelter from it. If we see a great opportunity, we really want to accelerate into that. What I'll talk about now as the final section is the current market landscape. In particular, I'll talk about competition and the things that are driving deal flow. And you've heard a lot about material withdrawal of liquidity in the market and less competition and some, what I call, moderate return expansion. We are not in an environment of lenders such as ourselves, naming our price is what I described moderate return expansion. We're getting higher base rates, and we are getting expanded credit spreads. But there is competition in the market. However, the number of competitors has materially reduced. The theme here often in the market on other sectors generally is around bifurcation. And I think that applies here as well. There are competitors that have capital that, but the second tier have really fallen away. Those competitors are sophisticated. They have dry powder, but there are 2 significant offshore managers. And what we are doing in the business is using our domestic edge to win what we think are the best deals to be there first and to use our local knowledge to get the deals that we want to do. So whilst there is competition, we think we have a competitive advantage there. Beyond that leading path though of ourselves in the 2 large offshore managers that I mentioned, it really has seemed out from a competition perspective. And I understand anecdotally that a lot of the other management platforms are finding it hard to raise capital but also potentially have some issues in their existing portfolios that need to be worked through. So this is the time where we are really looking for the transactions that we want to do. I think this theme of bifurcation continues to borrow a community as well. There are high-quality sponsors, and those high quality sponsors have availability of debt capital are being funded by the likes of ourselves and in many cases, still the banks as well. And then there is the other tier of borrowers who are finding it incredibly tough to access liquidity. Typically, that other tier of borrower was serviced by second-tier alternative financiers who are struggling to raise capital. And so there is a vacuum in that space. If I turn to sectors, similar theme, residential, and you've heard us talk about it before our core capability is incredibly well sought after backed by strong fundamentals. But at the same time, if I move to the office sector, there are a number of assets in that space. that are effectively unbankable. It's an interesting opportunity set. I think it will only change when we see movement in the direct property market. I think that recalibration of asset and values is coming, but there remains more downside risk to that in our view at this point. Touching quickly to finish up on construction costs. Obviously, an interesting issue for us given the exposures in our business. We're not currently seeing significant price increases in construction. The previous period of 20% to 40% construction cost increases appears to be behind us. We expect now just moderate growth in construction costs through new enterprise bargaining agreements with unions and general inflation in materials. That's important because it makes it easier to forecast, but our view is the cost increases that have occurred over the past few years are baked in now. Replacement cost is materially higher. And what that will do is be supportive to asset values, where you have strong fundamentals on the demand/supply side. I'll just touch as well given I've got a little bit of time on the equity space as well given they are seeing green shoots there. We're seeing it both across what we call total return or opportunistic equity as well as income equity. We are starting to see in the opportunistic space to recapitalization deal flow that people will have trouble transactions that need to be recapitalized. The team that we have focused on that are actually busy screening transactions on that at the moment. The way we're accessing that though is using our credit capital that is able to price for risk, and getting great downside protection, but with profit shares and equity kickers to allow us to earn beyond debt style returns. And in the income equity space, the REIT reporting season was incredibly interesting. I think it started to make the disconnect between buyer and seller come closer. We have been incredibly close on a number of off-market acquisition opportunities recently, where I think we just missed pricing by a small amount, and I feel that there was a potential during the next year that we may click on that and potentially make some deployment into that space, too. So before we jump to Q&A with Andrew, I'll just recap for you a few key takeaway points. I think we have flexibility in the platform to pivot our strategies as the cycle changes, and we've shown that over the past 15 years that we can do that. I think we've got great momentum in the deployment side of the business, but we are remaining incredibly vigilant on the macro picture. And finally, I think the competitive landscape has materially changed in our favor over the past little while. So I'll leave it there and pass I think to Kathleen, who is going to come up and conduct a Q&A. Thank you.

Kathleen Yeung

executive
#4

Thanks, Mark, a number of key messages there for us. We'll take Q&A now. [Operator Instructions]

David Pobucky

analyst
#5

David Pobucky from Macquarie. Just in terms of your sum target, would you mind piecing or helping us please other come how you get there by FY '28. I mean how much of that can be deployed. How much transaction activity is required per annum to get there as well, please?

Andrew Schwartz

executive
#6

David, so I've just got to get used to Mark and I being on stage together with bright lights.

Mark Fischer

executive
#7

That one is incredibly bright.

Andrew Schwartz

executive
#8

But basically, to get there and assuming we're doing predominantly using existing products means that we've got a near on double our FY '23 deployment is what I basically assumed. So there's effectively, assuming we can raise the capital, which is fundamental assumption is probably your next question, it ultimately revolves around increasing the size of the origination team and larger check sizes in the market. Now interestingly, if you look at real estate as an asset class in Australia, it has been escalating for many, many years now. And so check sizes generally are increasing. Project sizes are increasing. Mark talked about the fact that construction costs are rising in the market, which is really being met through higher in realization values, larger projects. So I think that one of the areas that Qualitas has really made a name for itself is our ability to participate in some of the largest real estate construction and development transactions occurring in Australia. So it's a long way of saying it's a combination of more people, more slightly more volume of transactions. We have in previous periods reported that we do roughly 40 new investments a year of about between $70 million and $80 million per average investment size. So it will be an increase on the 40 and will be an increase in the average investment size as well and really just capitalizing on the existing products. I think some of the opportunities that I noted in overview, was really about upside to our ability to achieve a particular number as well.

Mark Fischer

executive
#9

And maybe I've said one thing, David, I know as wall, and I touched on it in the phases of how the firm has evolved. I think income products are a key part of it. They generally have longer duration for us than the total return products where we deliver returns for investors through exiting the position. And I think a lot of the opportunity we're seeing, particularly in the credit space is just on expanding universe of income credit opportunities. The banks are retreating even on longer-dated passive commercial real estate financing. And I think that's a big way to maintain the growth in the portfolio, particularly from the deployed capital perspective.

David Pobucky

analyst
#10

And just one last one, if I may, before I hand it over. Just in terms of potential funding from a co-investment perspective, if you don't mind touching on that, please?

Andrew Schwartz

executive
#11

Sorry, the question being the adequacy of capital available for co-investment. Is that the question?

David Pobucky

analyst
#12

Yes, to reach the target.

Andrew Schwartz

executive
#13

Okay. I think. we've got sufficient capital in order to get there. And from our point of view, we did say at the time of the IPO, we're seeking to achieve between 15% to 20% ROE on our own capital that we're actually deploying into co-investment. And we measure that a way of the primary return we earn from the investment in the underlying fund, but also the various management fees and transaction fees that we receive from the fund itself relative to the capital we're deploying. And so if I'm wrong, and I don't think I am, but if I'm wrong on we need to do further capital raise, then I think we're in the world of rating for the right reasons. We're achieving 15% to 20% ROE in that particular environment. We've got more funds and more opportunity that we need to co-investment for. The one thing that we will sacrifice is our underwriting capability as a firm, which we really treasure and we have been extensively using. You can see that in our results coming through is principal income in our revenue line. So the more we continue to put into co-investment, the less capability we'll have in our underwriting. And potentially, that's something Qualitas separately looks at as it looks to achieve its ambitions.

Mark Fischer

executive
#14

I think draw attention to as well, the [indiscernible] is a great example of this. If you look at our co-investment in the initial capital commitment versus our required co-investment for the second capital commitment, there is a disparity there as the scale of these commitments are getting bigger, there is a view that, that percentage may come down over time as well, and we're starting to see that.

Sholto Maconochie

analyst
#15

Sholto Maconochie from Jefferies, appreciate it. Just a couple of questions. Your disciplined in your DD and deployment. If you see any distress in your portfolio or been captured in DD already?

Mark Fischer

executive
#16

As a general process in the portfolio reviews on every single investment between 4 to 6 weeks depending on which strategy it is in, and we run a traffic rating system on how we think about it. And if I take a step back from that and think about, well, how many transactions have we categorized in the [indiscernible] category versus previously, there's no notable increase in that. And we've been, I think, incredibly thorough in [indiscernible] what we call the back book. So going back on existing transactions and almost reunderwriting them. There are instances, particularly on construction projects where there have been cost increases typically, I mean almost without exception, thinking about it right here, right now. Sponsors have funded those. We obviously in underwriting transactions if there is cost expansion, one scenario analysis on it to say what if we have a cost expansion and typically, the mathematics works. So there's no distress there. What we look carefully at is in a world where base rates of 4-and-a-bit percent and everyone has a sense of the types of margins we charge on assets that aren't generating cash flow, how long can borrowers hold on for. So we're very, very focused on that. But typically, in those things, we have interest reserves as additional collateral items. We have prepaid interest, et cetera. So we're not seeing it yet. What we are seeing outside of our portfolio, and this is anecdotal as we are starting to see on some exposures or lenders where interest is not being paid starting to move on that rather than giving growth, but we're not seeing it in our portfolio at this point.

Andrew Schwartz

executive
#17

Maybe one thing I'd add and Mark, if you've got a different view, you will express it. We spend a lot of time looking at other markets in other parts of the world. And if you look at places like the U.K. many parts of the U.S. at the moment, there's clearly a fair amount of distress that's happening in those markets. And the office sector would be a great example of where a lot of distress in those markets. And interestingly, in Australia, and this is a general comment, we're not seeing the same level of distress, as others are seeing, our counterparts are seeing over in Europe, U.K. and the U.S. and in our view around it. And it doesn't mean there's no stress because the newspapers are not sort of calling out some very high-profile developers who have got caught short with significant amounts of land at the wrong time of the cycle. So I'm not saying there's no distress, although thankfully, Qualitas has steep clear of those situations. But interestingly, our observation is a lot of capital, a lot of profit was made by developers in the last part of the cycle. And by and large, Australian developers are actually relatively, not generalizing, relatively cashed up, and they've been relatively patient getting themselves through this part of the cycle, allowing land values to adjust if they're going to adjust. We're seeing that in subsidies more than others before they're relaying into the next stage. And what we're not seeing widespread is developers turning around and saying, "Oh, we need to cut this land, and we need someone to rescue us as a general comment. And I think it's because, there's lots of liquidity in the market. There was a lot of profit. We're dealing with a thematic where a short of residential. I mean I think most people know the statistics in the room, but Australia is a country shorter residential, vacancy rates are relatively low, sub-1%, sadly rents are escalating residential rents, significant escalation rates, which I think is a sad fact, but the end result of that is it has kept a stress out largely out of the Australian as a general comment. You shared that for you, Mark?

Mark Fischer

executive
#18

I do. The exception that I expect to see, and this is some of the transaction flow that our opportunistic equity team are starting to see is where people have completed assets with fixed contracted cash flows. We're now on the wrong side base rates and overlevered on those and need to do a recapitalization of it. That's a very difficult situation for some owners. And I think maybe the last 12 months has been categorized by let's hope we get through this cycle more quickly and maybe we're at peak rates and coming down again, but clearly not the world we are in. And that's why I think we're starting to see some of that recap deal flow. And typically, what it looks like is us putting in preferred equity or mezzanine capital to pay down senior debt in order to deal with that and earning base levels of return with some level of equity kicker on the transaction.

Sholto Maconochie

analyst
#19

You raised some really good points and issues there in the [indiscernible]. If you look -- you talked about construction costs not going to come down, they're moderating in the escalation, you've got cost of capital up in debt and equity, and there's a big spread to apartments between house prices and apartments at demand not a lot of supply. The affordability is an issue, if I developed today, is find it harder to fund? Does it just about to get squeezed on the margin better than they have you take that you talked about the super problem does it just mean developers hook product with their margin lots theme going forward given you can't push price 30% to cover.

Mark Fischer

executive
#20

There's a few points in that. One goes to what is the funding model of property development in Australia. And then the second one, I think, goes to affordability and ability to escalate revenue without linked in a major way. If you think about historically how, I'm talking about residential mind here, how residential development was financed historically, it was about acquire the land, get a planning permit, enter into a presale campaign for depending how good the project was, 20 weeks to 18 months to get presales, then hope to build out and then approach your finance here and off you go. If you do that model now, the mathematics does not work. The model is being flipped on its head. They will need to lock in their production costs first and then go procure revenue. If you think about it from just a general business perspective, it was madness to sell your product before you knew what it would cost to produce. So that has changed. But what it means is because they're not pre-selling anymore, and they need to do that in order to have a locked cost base, the banks would not finance that. So in the world of alternative capital, which is higher. And so the developers are having to take a view on revenue escalation in order to justify commencement. We are seeing it across the portfolio on great projects that are well located, well conceived. Revenue is escalating materially, which goes to your second point about affordability. Well, how can that still be affordable? Personal view, and I think it's a house view and this Andrew will correct me in a moment. This is the start of a great transition in the housing mix in Australia. The typical purchase of a 3-bedroom townhouse with a small backyard, it's no longer the reality. That purchase with their budget will buy a 2-bedroom, 2-bathroom apartment because it is the only thing that is affordable. And the reason for that is we've got vacancy below 1%, construction cost is not coming down, cost of capital has gone up. So either we have no supply, which is just unrealistic when we have somewhere between 450,000 to 500,000 net migration into the country in a year, or prices have to go up. And if prices have to go up, it means you purchase a different products to meet your needs. And I think that next decade, probably longer in Australia is about that.

Kathleen Yeung

executive
#21

I think we can take one more from the floor and then we've got a number that's come through on the Slido. So Ali.

Unknown Analyst

analyst
#22

[indiscernible]from ENP. Just on the office potential financing opportunities, how are you thinking about the LVR? And I guess your collateral that you're lending against there? Is it the credit of the tenant? Or are you actually just looking at the land value or alternative use, et cetera, like how are you thinking about that given the potential long-term secular risk...

Mark Fischer

executive
#23

First of all, we're not doing a lot of it. We're seeing a lot of potential. And we're actually not doing a lot of it given the views we have on it. And the first part about what LVR might you be, it's not about LVR because I think what the value is an open question until we look at sizing on what we refer to as a debt yield. So what do we think maintainable long-term net income is on that asset and what is that as a percentage of our debt exposure. That's the way we size and think about debt on those sorts of assets because the V is -- I want to add to anyone's guess at the moment, but it is volatile. So that's sort of how we think about debt sizing. But then sort of views on the sector more generally. I used the word bifurcation, about four times in my presentation, but it's the same here that If you look at tenant demand in that market, very strong tenant demand for certain assets, and there is no tenant demand for others. And it really goes to what is the purpose of the office for that tenant? If as a business, you have staff performing high-value tasks that require collaboration and need office space, they are paying very big rents in order to achieve it and vacancy is incredibly tight. If it was processing and administrative type office work, there's no demand for that office space as well. And so the sector will split into 2. We're trying to be, obviously, in the first of those categories. But more interestingly for us as someone who's looking for higher returns in what we do. Transitional use is something we're looking at a lot, what is underlying land value to your point and what else done with this property. We're not taking a general sector view on office.

Andrew Schwartz

executive
#24

Just one overlay comment to that, and I agree with everything what Mark has said. But only one comment I'd make about it as well is it also comes down to where you see opportunity and who's your client. And, it's one thing to say opportunistically, there will be a right time to get into office because of valuation adjustments and Australia hasn't suffered anywhere near many other major cities around the world. For Qualitas, the vast majority of our capital comes from offshore, and they are full on office. And if anything, most global investors are trying to offload office at this point in time. So notwithstanding we may think of it as debt and well secured, for a lot of our investors, they aggregate our portfolios with the -- in terms of their reporting, their portfolios. And the last thing they want is Qualitas necessarily turning up and saying, here's a great debt transaction we've put into your portfolio on office. And so what it means is there is some contagion effect between what's going on in other markets around the world in office and what's going on in Australia in our office markets because if you take that to the earth degree, it's liquidity out of the Australian market as well for office. So my -- at some point, it's going to become compelling for everybody, but I think there's a global capital redirection at the moment away from office. So I think it's the most dislike sector globally from institutional investors at this point.

Kathleen Yeung

executive
#25

Thanks, Andrew, there are a number of questions on Slido. I can actually categorize these in 2. So heads up to the Qualitas team around construction and resi stock. So we'll address those later on. There are a couple that goes to our growth, Andrew. So the first one is what market share would that size from give us, I presume it's $18 billion.

Andrew Schwartz

executive
#26

Yes, it's still relatively small. When I first started presenting the size of the commercial real estate debt market 10 years ago, we were just a touch over $200 billion for the total market. And some 10 years later, that market is more than doubled to $435 billion, I'm guessing is a wild guess, but it escalates at about 3%, 4% per annum, some years, significantly more than that and other years less. But I'd say by the time beginning to 2028, total market is probably close to $500 billion in [indiscernible]. No, that's 4% of the total market. So I think still relatively small. You've got to remember that the banks in Australia command about 85% to 90% of the total market. The banks in the ADIs. So every 1% market share that they give up releases about $4 billion to the alternate sector, and the market grows every year as well. And so we see that through a lot of the numbers where we can look at the underlying portfolios of the banks, how much of it is property versus corporate loans and other receivables. And property has been on the decline for quite some time, the introduction of Basel III earlier in the year, the further capital requirements that, that's put on the banks. I think this has lots of runway. It's a big opportunity. We're not going to swamp the market at $18 billion, so hopefully, that answers the question, Kathleen.

Kathleen Yeung

executive
#27

Yes. So great. Probably the last one, which is actually a really good one to finish on. We've spoken a number of things that's going on in the market. But if you could nail down to 3 things that excite you about the current market and 3 things that give you concern. So I'll start with you, Andrew, then move up to Mark.

Mark Fischer

executive
#28

Was it exciting?

Kathleen Yeung

executive
#29

Top 3 and the top 3 that are [indiscernible].

Andrew Schwartz

executive
#30

I guess, and some of it I said in my presentation, just on the positive side, actually, let me start on the negative side, and then I'll end on a positive note. The 3 things have probably concern me the most about the market at the moment, is just contagion effect with other parts of the world and whether you just get the withdrawal of capital more generally because people decide to sit on the sidelines. It's hard to ignore what's going on geopolitically, whether that just people say, until the world sorts itself out, notwithstanding, we hear how compelling Australia is, notwithstanding we here how compelling residential is. We just want the world to sort itself out a bit before we start writing sizable checks. To be clear, we haven't seen any of that to date, but it's always something that one factors in. I think that our portfolios are in particularly good shape. We -- I'm not just saying that we asset manage every 6 weeks. I think we've got a very good handle on the relativity of risk with in the portfolio. But if Qualitas was to lose its track record in some sort of way in an unexplained fashion, we are in a risk business, so we should assume some things become more difficult over time just through the inflection of time. But if we were to hurt our track record, I think that would give me cause for concern. I'm struggling on a third Kathleen.

Kathleen Yeung

executive
#31

That's fine. We're running out of time.

Andrew Schwartz

executive
#32

And then on the really positive things. Look, I think, great brand I'm really on it, we've got the quality and the caliber of the people that we've attracted to our organization. And I think we're really dealing in best of class. And as I said in my overview, the last 3 to 6 months, in particular, are quality of CVs and people who are really wanting to join us has been first rate. And I think that's one of the most significant opportunities for us to capitalize on. And I think that just as I said, the overall market dynamic, we find ourselves in with a shortage of capital, this whole resi story. Sometimes I find myself amazed that I'm still trying to convince people how compelling the residential story, is in Australia on supply. And I'm not sure what they're waiting for when you talk about sub-1% vacancy rates, 10% to 20% rental escalations, 40,000 to 50,000 population growth, what is it that people need to be convinced about in -- I've been investing in real estate for 40 years. And I honestly say hand on heart, I have never seen a better opportunity in that 40 years than residential for Australia, given those set of dynamics. And I think we are poised to play into it, and it's our major pathway to $18 billion.

Mark Fischer

executive
#33

I'll say there'll be one of this really quickly. It's clearly a great time for private credit and now how specialized and hard this can be and how diligent and across markets you need to be. So I get concerned about other new entrants coming in making a big splash and making lots of mistakes and what that might mean for our industry, but what I get excited about is I know how hard it is and how good our team is, and we're going to do an amazing job of it to stop some of that happening. So the 2 sides of the coin about watching big competition in, trying to capture what we're doing.

Kathleen Yeung

executive
#34

Amazing. Thank you. Please join me in thanking Andrew and Mark. Moving right along. I'd like to now welcome our next presenters for our ESG panel. The session will moderated by our Head of ESG, Jason Rackley, who has been with Qualitas for over 6 years, most who was also most recently our Head of Transaction risk. Jason is joined by our ESG advisory group members, and we feel very fortunate that they've chosen to work with us. And I won't be able to do justice to their credentials in the time that we have, but I'll try. Fiona Reynolds, who's the Chair of the ESG advisory group and brings over 25 years' experience. Most recently based in London as Chief Executive of the principals for responsible investment. U.S. supported network of investors representing $121 trillion in assets under management. She additionally, chairs the UN Global Compact Network Australia who seeks to mobilize Australia's leading businesses to create a sustainable future. We welcome Dr. Ian Woods, who is the founding member and Deputy Chair of the Investor Group on Climate Change which aims to raise awareness on the potential positive and negative effects of climate change and encourage best practice investment analysis. He's also a expert sustainability network member. And also joining us is Brian Delaney, who's not only a member of the ESG Advisory Board, he is also, as I mentioned earlier, Qualitas Board Director. He has over 35 years experience in the funds management industry, holding senior roles globally, including member of QIC, ESG Advisory Committee. So please join me in welcoming them to the stage.

Jason Rackley

executive
#35

Thanks, Kathleen, and good afternoon, everyone. Look, I'm really pleased to be here to moderate this session with our ESG advisory group today. As Kathleen said, Fiona, Ian and Brian have decades of experience in ESG and responsible investment, and we're really fortunate to be able to tap into to help us shape our ESG strategy going forward. Today, we're going to talk a little bit about why we set the group up, a little bit about the work that the group will do, and then we're going to talk a little bit also about the sort of some of the trends and issues that we're going to be facing into as we build our strategies out. We've got about -- I think we've got about half an hour, so there'll be some questions at the end, but we'll get straight to it. So Brian, I'm going to start with you if that's okay. From a Board perspective, so what motivated the Board to set this group up, and how does it sort of fit into the governance structure of Qualitas?

Brian Delaney

executive
#36

Thanks, Jason, and afternoon, everyone. First, I hate everyone to think that Qualitas started their journey on ESG when we listed back in 2021. As you've heard from Andrew, Qualitas has been going to 2009. I had the benefit of being on the Advisory Board prior to the listing. But having observed the business, Andrew and the team have been on this journey for quite a while. So I want to make sure people don't think we woke up after this, and you said, "Wow, what's this 3 letters meat. At each of ES&G, you say them all together, and people think that they're all one word. There are actually 3 different things. And each of the focus of those 3 different things you need to think about. So obviously, after we listed in late '21, we need to consider a range of factors. For those who are directors in the room, if you go to the AICD ESG Day, which I did a month or so ago. They scare that the [indiscernible] our view, that you need to be all across this. But of course, there's ASX reporting guidelines, there's our own risk appetite which we set as a Board. The shareholder expectations there is our investors' expectations. And as Andrew touched on, to be able to attract and retain quality people, you need to have a story about what you're doing in this space. Because like my daughter, a 28-year-old my 25-year old, they want to know what you're doing to make the world a better place. Of course, they've understood what you're going to pay them as well, but they want to know about that. So all of these factors led to the decision to establish the ESG advisory committee focused on that future road map. And I think it's critical to our long-term sustainability. Andrew shared with Mark some numbers that we put up for 5 years. If we're going to achieve those, this committee is going to have a big impact on how we get there and the way we get there. Without embarrassing some people on the stage, I'm going to, a clear decision about how serious we were was appointing Jason to his role. We took him away from Mark's investment team and said we need a focal point, someone who's going to spend every day, thinking about this and help us develop that road map. And then finally, at the risk of embarrassing my 2 friends here, you don't attract the quality of these 2 people who are both known domestically and globally as subject matter experts, both from an asset owner perspective, and an asset management perspective, and get them to be sitting here, if you don't have a story that they believe in because I do their DD and you're serious about where you're going. So I'm delighted that they both joined. I know them both for a long time. But I think it's important that you, as the audience realize that with the expertise I've got each side of me, I feel really comfortable that we're going to be able to take this journey and make it meaningful for Qualitas.

Jason Rackley

executive
#37

Thanks, Brian. It's great, great response. Fiona, you are the chair, so can I ask you what drew you to Qualitas? And what does success look like for this group?

Fiona Reynolds

executive
#38

Sure. So what interested me in Qualitas was, first of all, yes, I've worked with investors on sustainability issues for a very long time. And I was in London for a long time. When I came back to Australia, I really wanted to continue to work with investors on sustainability, I wanted to work with Australian organizations who -- they didn't have to be the best at everything but they needed to have commitment to what they were wanting to do and to have aspirations in the space. And to me, that means that it really has to start at the top. And what really impressed me was when I met with Andrew, I could see that from the top of the organization, there was great commitment. And then I talked to some of the Board members. I know Andrew Fairley, it is the chair. And I could also tell that the Board was extremely committed. I have worked with lots of organizations and met lots of organizations over my time, where you can have a fantastic ESG person. They can be the little person in the corner near the backdoor, but nobody knows their name. It used to be the case for me years ago.

Jason Rackley

executive
#39

That's me, Fiona.

Fiona Reynolds

executive
#40

Yes. And unless the Board and the Senior Executives are brought into this, that person just struggles, to get anything done. So that was something that really attracted it to me. I could see that there was a commitment, a passion and a desire to get things done and willingness to bring in external people to help that happen, which not everybody wants to do. And I think there was also an honesty to me about where Qualitas was at. As Brian was just saying, it's not the Qualitas hadn't been thinking about these issues, hadn't been doing anything, but there was also a recognition that we don't know what we don't know. And there's still a lot that we need to do if we're actually going to be best in class and a commitment to do that and hence, getting full-time resource or those sorts of things. And I know Qualitas is at the financing end, but I also think obviously that the real estate sector is an extremely important sector if we're thinking about sustainability from the point of view decarbonization, how we go about that. It's an important sector socially from a housing perspective. It's an important sector as well from many other issues that you need to consider, supply chains, modern slavery, et cetera. So there's a lot of interesting issues there. And so from the Advisory Board and chairing the Advisory Board, our role is to really think about all of the issues that are coming our way. And if we think about Australia. Since the -- in a very short space of time, a lot has happened with sustainability in Australia. So we've seen that the government has set a net zero by 2050 target. It's also said that by 2030, we're going to have to reduce emissions by 43% from 2005 levels. Now to do that, there has to be huge changes across the economy, and that's going to affect every single sector of the Australian economy, whether that's agriculture, whether it's real estate, whatever it is, land use, et cetera. Everything is going to have to have big policy changes. So I think some of the things that we're looking at, including what's happening internally about implementation and how we go about it, but what are those changes? How do we stay ahead of those changes? We don't want to sit back and then just find ourselves being victims of regulatory change and being run over by it, we want to know and be planning and be ahead of the game, and that's what we're doing and then working with the team to ensure that we really embed sustainability across the whole organization because you don't have success if it just sits in a little pocket, it really does have to be embedded across the organization, top down, bottom up to make that work. Now we're relatively new. We have had 2 advisory meetings -- advisory committee meetings so far, we've got a lot of work ahead of us, but it's also a great committee, a great team, and we're really excited about the work to come.

Jason Rackley

executive
#41

Great. And you segue nicely into some of the work we're going to be doing and Ian, I want to talk to you about that. So we've set ourselves as a group, some reasonably ambitious objectives for ESG in the next 12 to sort of 24 months. And a lot of that is focused on improving our reporting and disclosure, but we've also got product development that we're working on trying to work that way so we can channel capital into more sustainable development, particularly in the residential sector. And Mark and Andrew talked strongly about how much conviction we've got in residential. I want to ask you -- what do you see as the most pressing priorities for us in the short term? And also, there's lots and lots of focus on reporting and disclosure. And does that detract from having sort of real-world impact? And how does a firm like us actually have some impact?

Ian Woods

executive
#42

Yes. Again, thanks very much for inviting me to be here today. It's good to be here. I think in terms of priorities, I think you sort of started in the right area in terms of focus because there is a lot of change from a regulatory perspective, compliance perspective with regard to reporting for both listed companies but also funds. And so you'll see reporting associated with the International Standard Board, Accounting Standards Board, ISSB, with the sustainability reporting, which most companies will have to address. But there is also some regulations that governments bring in on disclosure on climate change. Some of you may be familiar with Task Force for Climate-Related Financial Disclosure and the government's regulation [ will effectively mean ] both listed companies and funds will need to start reporting against that. So there's some significant reporting requirements. And obviously, reporting is an output, and the key challenge is to get the inputs or the processes in place to make sure the reporting is meaningful. And so that's the other challenge. And there's 2 aspects of those inputs. There's one is just the data that you need and the other one is the skills and capabilities to take the data and create meaningful reports. I think in terms of, as you say, I think you picked up a good point about reporting for reporting's sake. I think the other priority is it isn't just reporting for reporting's sake, is that you use this information to make better investment decisions and better understand the possibilities and the opportunities in your business. I think as soon as reporting is just seen as a compliance mentality, I think you miss a lot of the points. So I think one of the challenges is really getting value out of that reporting. So I think that is absolutely what their key area of challenge. I think the other area is, and Andrew and Mark highlighted this, it's in the property and the residential area, especially, is incredibly interesting position at the moment. And I think as a result of that, even from an environment and social perspective, when we talked about affordability, there's some really interesting opportunities in that space. And you might see is just "well, that's just a business opportunity," but it also comes as a result of social and environmental pressures, which are driving those opportunities. So I think getting the products and funds and positioning that capitalize on those drivers is another really important area.

Jason Rackley

executive
#43

You touched, Brian, on data, and it's something that I think is really important. I come from a risk background, so data is important. And we're in private markets. So I think data is a real challenge. And I was actually at a meeting this morning with one of our borrower clients, who are trying to do lots and lots of great things, and they own predominantly industrial assets, and they can't even get electricity usage data out of their tenants. So how are we going to measure and track our impact if we can't get good data. You are in a really difficult position here and talk to globally on this issue. Credit card markets and also the size is an incredibly challenging area. I think what you're going to find is that some of the regulatory push and also to some of the market dynamics will create an environment where data will become available. That's not going to happen overnight, so you still need to work in before that. I think what you think about when you think about data is then wait until the data is you feel 100% sure about the data before you start, start with what you can get, absolutely recognizes uncertainty and the challenges associated with it, but use it with understanding their uncertainty. And I think through that process of using that data, you'll understand what the important data is. What data -- I'm uncertain about this area, this particular data area. But to be honest, it doesn't matter. I can be out by a couple of orders of magnitude, and it makes no difference whatsoever. So it helps you really focus on the areas of importance. But to work that out, you have to start by just working out how you answered the question. So I think no data or problems with data is not an answer, so not a response to say, well, I'm not going to do anything. You have to start, work on it and then you'll work out where to prioritize.

Fiona Reynolds

executive
#44

I can add to that. I think that we can't make the perfect [indiscernible] meeting of the Board. And over many, many years in this space, I've heard many people saying we can't do this, we can't do that because we don't have the information, we do not have the data. And if we sat back or just waited for everything to be perfect, we'd be so far behind. So as Ian was saying, we just have to get moving, work with the data, it will continue to improve, but it's never going to be hold the answer to every think that you want to know in one piece of data. There is much more work in thinking about building sustainability into what you do than one piece of data on a spreadsheet somewhere or in a computer system somewhere.

Jason Rackley

executive
#45

Yes. And speaking of being behind, I think we're currently tracking to that 4.5 degrees of warming, so that's not a great outcome. Fiona, I'm going to come back to you because I want to talk about, I don't know with the PRI, you all have experience in this area. I want to talk about the skills gap. Lots of people talk about there being a skill shortage in this space. And I guess I want to ask you how important is education and training in an organization like ours in terms of embedding ESG into the culture of the organization?

Fiona Reynolds

executive
#46

Well, it's really important because as you say, there is a huge skill gap growth globally when it comes to sustainability. It's a very -- well it is not new, but it's a very growing area, particularly in the investment space, and you've got a lot of people in the investment space who've been doing things for a certain way for a long time, and now they're having to rethink how they're doing things and you have got to retrain people, and that's not always easy. So one of the key parts of the strategy that we have at Qualitas for the committee, the work that we're doing, is about training across the organization. Obviously, we need the right training for the right people in the organization. You've got the board level where that's an oversight role, and they need to understand certain things, then you've got other staff who might be in sales, et cetera. They need to understand these issues, but at a different level, and then you've got those who are doing this sort of deep implementation, due diligence, et cetera, who really need to understand this in a different way. So making sure that we're getting the right skills to the right people, the right training. But having said that, the whole organization needs to understand the risk to the business, the sustainability risk, what's material, why we're doing this, what the plan is and how we're going to get there, so that we are all from the Board down on the same page and the same journey, basically.

Jason Rackley

executive
#47

I think the top-down aspect is important. It's not just the investment teams that need to be trained. There's also skills gaps at board level and at senior management level, so that's really critical, I think. I don't think we can have an ESG conversation without talking about regulation. There's lots and lots of acronyms that get tossed around. And I think we're about to get a new one in January with -- in Europe is ESRS, there's something coming out every day. What are the things, and I'm interested in your view, but also Brian, from a Board Director point of view things that -- what are the regulation things that we should be looking out for and expecting to see. Australia is probably a little bit further behind regulatory-wise.

Fiona Reynolds

executive
#48

So I think, not that I think, I know in Australia at the moment, one of the key concerns in the investment community, but also in the corporate sector is the greenwashing, focus. So ASIC has really been focusing on greenwashing and it's going to continue to. It's making it one of its priority areas. In the budget, it was given an extra $4.3 million for the next 12 months to focus on its surveillance on greenwashing. It's scaling up, 40 new staff that it's trying to employ in this space. It's already issued 11 infringement notices within the investment space and there's 3 civil proceedings that are going, that ASIC is also proceeding with, 2 of those are to retail super funds, 1 is to an investment manager. So it is very focused on, are you doing what you're saying that you're doing. So this is something that we're trying to have a laser-like focus on because investors need to be very clear that they can state ambitions, but they need to be clear about what their ambitions are. They need to be clear about what they're doing, how they're going to get there, how they're going to measure those things and then how do they report against them. Investors are getting in trouble if from a labeling perspective, if they're out there using language that just is sort of a bit woolly, and it's not really what they're doing or they on the team is not what's in the team. So we have to be very careful about greenwashing. Green hushing also becoming a point of discussion whereby investors are very concerned about, well, maybe if ASIC is so focused on greenwashing, I should say nothing and be safe. But the regulator is also saying, that's not good enough. We need to actually know what you're doing because you need to be disclosing this information to people. So we've got to get that balance right. In Australia, we're also developing our own taxonomy. So that's something that will impact all investors. That's being developed as we speak. It's been out for consultation. Now treasury is working with the finance sector about how what does it finally look like. There's climate-related financial disclosures that are coming our way as well. So a lot is happening in the sustainability space. We're also seeing globally that there's a lot of focus not just on financial related disclosures, but now there's a lot of focus on biodiversity issue. So there's the task force on nature disclosures. This is something we also want to look at Qualitas and making sure that we're ahead of the game, that we know what this framework is going to mean for us. And I think there's a lot of regulation that will come from a sector basis, as I said, as we transition to net zero, every sector of the economy is going to be impacted. And we're looking at sector pathway. So what does it mean for this sector? What does that mean for the property sector? And what changes will be there? So it's not just at this level, it's also at the sector level. And then, of course, there's a lot of regulation happening across the globe and some of those impact us. I think one of the benefits that Australia does have at the moment because we are a little bit behind is that we can look at what's happened in Europe, and we can look at what's happening in other parts of the world. And although people might talk about the fact that Europe is very well ahead in sustainability, it doesn't mean that they get it all right and far from it. And they often bring things in and they don't work. So now they're going through big reviews of things that they're doing, [ FFDR ] which is sort of their labeling system. So we can sit back and look at those things, and have the advantage of saying, well, what worked and what didn't work? How do we avoid doing that in Australia and how do we make sure that we can learn from others as well?

Jason Rackley

executive
#49

And Brian, you mentioned that the Board, the Directors, institute and being scared. I mean, what's your take on it? Is this focus on greenwashing actually kind of stunting companies' ambitions in this area?

Brian Delaney

executive
#50

I mean I don't think so although, we do tend to spend a lot of time talking about it to Board members, my chair's in the room, and he is quite passionate about making sure that we, it's every one of the tenet as Fiona said we're doing? But I think that is just good practice. I mean if you're worried about greenwashing, then you should be if that sounds a bit illogical. In other words, you're doing something that you shouldn't be. I've been in this industry a long time, and marketing gets ahead of fact sometimes there I say it. So you just got to make sure they're aligned. I'll just add one thing to Fiona because she's run on top of regulations. One of the other hats off where is Chair of Association with all the big industry funds congregate, and I get the benefit of listening to the CEOs and the CIOs. And not only is regulation changing, but the demands, all of you are members of a super fund, unless you're on your own, and therefore, the people that run those okay, are very cognizant of the risk they're running of your money. So they're expecting and demanding much higher levels of, if you like, reporting and information to make sure on your behalf, we're actually doing the right thing and they're doing what they're saying to you because you're becoming more active, you're becoming more active about what you want to see invested in and what you don't. And there are some legal cases against some of the funds in this country that are played out in the last couple of years, but it's come before. And so I'd just add that aspect. It sounds scary. It's not. But at the end of the day, if you do what you say you are doing and you can prove it, you shouldn't have to worry.

Fiona Reynolds

executive
#51

Yes, if we look at the civil proceeding that's happening, one of them in Australia, it is because people who are in a fund were told that it was not, it did not invest in any fossil fuels, for example. Now if you then find out that in actual fact it is, then that's clearly misleading. I think though that there is a big difference between being deliberately misleading with then best efforts. And I do think that with regulation, the regulators need to be careful that they don't stifle innovation because we're in a situation that we haven't been in before, a lot of the sustainability issues are new. We have not decarbonized the global economy before. Investors and companies are setting dual targets for 2050. They're setting shorter-term targets. Do they know everything that's happening in the world right now and how everything is going to impact them and what policy changes are going to happen all the time, some things around their control. So we need to have, without people being dishonest, we need to make sure that we allow for innovation and we allow for trial and error as we're going through huge, huge changes over the next few decades.

Brian Delaney

executive
#52

Genuine intent.

Fiona Reynolds

executive
#53

Yes.

Ian Woods

executive
#54

Maybe if I can just pick up Fiona's comment there. I think there are 2 key aspects of avoiding greenwashing. One is just being transparent about the uncertainties. If you're not really sure, that's fine, but just be really clear about what the uncertainty is in terms of what you're putting out there and the quality of the data that you're using. And the other aspect, especially when it comes to targets, of achieving targets over a period, is what are the contingency factors which influence whether you'll be able to achieve that target. So be really clear about what's in your control and maybe what might be out of your control, or for which you're relying external aspects which you're relying on. Just be really clear about that and also how you're trying to influence though do you don't have control, influence those external factors to help you meet the target for whatever you've said you're going to do. So I think they are 2 really key points with regard to avoiding greenwashing. Just as I think just be what you are on the team and be realistic about what you're going to do and how you're going to do it.

Jason Rackley

executive
#55

I know my clock is flashing red at me, and I've only got one job and it's to bring this thing home on time. So -- but I do want to talk about trends. So lots of focus on climate, which is understandable, but there are other parts to ESG apart from climate change. Maybe I'll start with Ian because -- so what are some of the things that we need to be thinking about in terms of issues going forward, the next big issues in ESG?

Ian Woods

executive
#56

Yes. I think issues around biodiversity are definitely the things which are coming forward. It's significantly, certainly globally. A couple of other issues, I would say, are more on the social side of things. I mean, we've got the Modern Slavery Act being revised here in Australia, and there's requirements here. But I think there will be some other social issues, which actually probably provides some opportunity in this space. One is what we're going to do about aged care and provision of aged care, both from just a capital requirement for aged care buildings given the aging population and the other one is the whole issue around affordable housing. And increasingly, people getting older without having paid off their house. I think there are some real interesting social issues there, which is definitely in the property space which I think are going to be growing issues. Brian?

Brian Delaney

executive
#57

Really quickly. And for those who know me, you would not be surprised I'm going to say this, diversity and inclusion is a massive issue. I've been in funds management for 4 years. I'm the big dinosaur that they're talking about when they say they need to remove them. And so the great thing that I've observed is real, and I'm a big favor of quotas. I know it might be controversial, but frankly, things change in [ glacial ] speed in our industry if we don't put targets on. And so I've seen a huge improvement in that, but we've got to stay the course because as a father of 2 highly successful daughters, you can't be what you can't see it. And so as I said, I've been in this industry for a long time, I'm seeing rapid change, but we've got to stay the course. And on picking on female, male diversity, there are many others that we need to think about, that's the most obvious.

Jason Rackley

executive
#58

Yes. Fiona?

Fiona Reynolds

executive
#59

Well, picking up on that, I think, yes, gender diversity still needs to be something that's focused on, but we need to be looking at many other forms of diversity as well. And I don't think that there is enough focus on other forms of diversity. And I think obviously human rights is a big and growing area, and there's going to be -- there are already is happening around the world a lot more focus on human right due diligence, and that will happen here in Australia as well, getting more into supply chains as well, looking at modern slavery and human trafficking in great detail. So as well as greenwashing a lot of new discussions that are coming up are about blue-hushing and social-hushing and social-washing and a blue-washing as well. So it's not -- it's certainly not just in the green space.

Jason Rackley

executive
#60

Yes. Great. So I want to bring the audience and I think we've got time for some questions. Okay. That lets me off the hook, easy.

Kathleen Yeung

executive
#61

We don't have time for one.

Jason Rackley

executive
#62

Have we got any from the room? Or are we going to Slide or...

Kathleen Yeung

executive
#63

I've actually got the one that's come on Slido, which I haven't released yet, is actually quite interesting, but I will go to any in the room first. I see again. So the one that's come through is around what we are seeing coming through on the U.S. around the negative sentiment towards ESG which seems to also be spreading now to Europe. What are your views on this? And is this more critical rather than actual intent in the target of 2 questions.

Fiona Reynolds

executive
#64

Okay. So in the U.S. there is a big backlash against ESG by some of the states and the governors of those states. They're mainly in Republican states, and it is a purely political issue. It's not an investment issue. But in those states, in some instances, they're basically banning you from thinking about ESG issues, which seems a bit bizarre. I mean if you're an investor and you're not considering climate risk, for example, that doesn't seem like a very sensible or obvious good thing to do. It's going to be interesting to see what happens. And I think a lot of what happens will depend on the elections that come up in the U.S. So while U.S. investors are still continuing down their path about ESG issues, a number of them are pulling back and a number of them are being a lot quieter. They're worried about these issues. Some of the U.S. states have said you will not be able to manage money for us for the state, for the state pension fund, if you're talking about ESG issues. It is very difficult for global investment managers because on the one had you manage money in Europe, on the other hand you manage money in the U.S. and you're trying to balance both of these things. So there's a lot to play out. I do think on the flip side, in the U.S., though, and on the positive side, the U.S. 12 months ago implemented their IRA, the Inflation Reduction Act. And that is huge incentives to invest in the new economy and invest in Climate Solutions. And this is a capitalist society where basically incentives works and it's on the market, and it's changing the way people are investing. So I think it's counterbalancing some of the other things that are happening in the U.S.

Kathleen Yeung

executive
#65

Let me last in comments from you, Brian or Ian.

Brian Delaney

executive
#66

I would just say on that aspect that is what happening in U.S. I think it fundamentally shows from my perspective, anyway, a misunderstanding of what drives value in the company, what drives value in the company is an ability to execute a strategy. And as we just heard Mark and Andrew to say it's all about people. And if there is ever a social issue, it's people. So it's how do you get the right people doing the right things with the right counterparties that drives a lot of good businesses. And that's you can put a social issue label on that where you can just say it's a good business. But I think understanding that is something which is really important.

Fiona Reynolds

executive
#67

Yes. And at the end of the day, we need to keep politics out of investment and think about what our actual risk to businesses, what are opportunities. What is it about doing good business and how do we do good business, and it shouldn't be about politics at all.

Kathleen Yeung

executive
#68

Yes. On that note, thank you, with a great insight from the discussion.

Jason Rackley

executive
#69

So thanks Fiona, Brian and Ian, for your time and insights today. It's been great. And yes, that's it.

Fiona Reynolds

executive
#70

Yes. Thank you.

Kathleen Yeung

executive
#71

Moving on, I'd like to welcome back our Global Head of Real Estate, Mark Fischer, joined by Ashleigh MacDonald, Operations Manager for GQ BTR Victoria. Ashleigh has over 14 years' experience within hospitality and operation sector, holding various management positions. As the GQ operations manager for the newly established BTR joint venture between GQ and Qualitas, she's been tasked to deliver on the vision of delivering world-class service and state-of-the-art amenities. Welcome to Mark and Ashleigh.

Mark Fischer

executive
#72

So we were going to have a technical difficulty be there with Ashleigh's microphone, but it looks like it got sorted. So this panel is to discuss what is what I think one of the most exciting enablers of growth at Qualitas, which is what we refer to as the GQ build-to-rent platform with the GURNER Group. It's something where we're going to touch on operationally how we are progressing in this strategy, and that's why Ashleigh has joined us today. Kathleen gave a brief introduction on Ashleigh, but I'll go into a little bit of more detail before we start. So Ashleigh is responsible for the operational side of the build-to-rent assets. And her background is in the hotel space, where she led the operations team at Crown Towers Melbourne; I am assuming everyone knows, it is one of the most highly regarded hotels in the country. But also she supported the opening of the Crown Towers in Perth as well. And so when you think about build-to-rent and what we're trying to achieve there from a customer service perspective and the opening of new assets, she had an incredible that we think is directly relevant to what we're trying to do. The format today is I'm going to ask Ashleigh about all things relating to customer service and operations to build-to-rent. And then, based on the script I've been given. She is going to ask me some questions about our overall ambition for the platform. So hopefully, they are not too tough. But before we kick it off with some data, maybe Ashleigh, I'll invite if you want to make any opening comments?

Ashleigh Macdonald

attendee
#73

Yes. Well, I started with GQ in June. So I came after that obviously working in Crown for a while and about a long time, and then I was working with the [indiscernible] in New South Wales. And so since my sort of inception into GQ, it's been interesting. I got a crash course in GURNER & Qualitas, and we really broke the ground. So we are working heavily in our lease-up and our marketing strategy. We are working on our first year budget furiously and cutting it and recutting it, working with suppliers, trying to make sure we've got that right. And then doing a lot of really careful curating. I think, of [ BFNE ] and how we're actually going to convert this from a development into an operational building that we're happy and proud to operate. So it's been interesting. It's going to get even more interesting, and I'm really looking forward to the launch of our first building, which is Beach House in St. Kilda in early 2024.

Mark Fischer

executive
#74

Thanks for that and stole a little bit of my thunder there around the excitement of Beach House in St Kilda, which we'll touch on in a minute, but I might just start with some high-level points around the GQ platform and how we measure it. And if we measure the platform by what we call gross committed assets under management, so that's the acquisition capability of the platform, we believe, at $3.2 billion of gross asset capability. It's the #1 build-to-own platform in the country by way of that measure. We have 4 assets underway in the platform, and we have an incredibly strong pipeline of transactions under our control that will deliver around 3,600 units in the future. But as Ashleigh just mentioned, one of the most exciting things for us about the platform is that in early 2024, St. Kilda asset, which is referred to as Beach House, we'll be opening. And we're really excited about this being the ability for us to demonstrate what we're talking about and what we're looking to achieve in this space, both from a physical product perspective, but also from a customer service perspective. And I'm sure some of the things that actually will start to talk about in a moment will bring some of that to life for you. I think at a high level, multifamily is a well understood asset class globally, but it still is a new concept in Australia. And the way that I like to think about the GQ platform is it is akin to a start-up in a sense, but it's backed by 2 very established but fast entrepreneurial businesses as its parents. And we see that is a great thing for the enormous market opportunity that we're talking about. Andrew gave you his view earlier around his conviction level in the residential sector. I almost wanted to quote the best thing he's seen in 40 years, but I think the fundamentals truly do show that. And part of bringing Ashleigh on early into this platform was to make sure we get the customer service part of this right. So maybe to kick it off. I'll hand over to Ashleigh now to talk about and give some color to the audience about who the target market is in terms of our tenant customer and what the strategy is to attract and retain those tenants. Ashleigh?

Ashleigh Macdonald

attendee
#75

So we have determined our target audience being 25 to 39-year-old renters to this asset and for the fund and for the platform, I should say, I don't think anyone needs to be told, but I'll say it anyway that 31% of Australians were renters in 2022. But of that, 60% reference in a household a person under the age of 35. So we've gone around and around trying to sort of determine who -- what that market mix is and what the subgroups within that age bracket, which come into millennials, nonfamily urban professionals, people purchasing their second home or in a position where they would want to and people that obviously can't afford to buy a house and would really like to, I think a general sentiment around renting is negative, and I don't think it's controversial to say, but we intend on obviously targeting people and any build-to-rent operator will be targeting a very different approach because renters will be at the core of what we do. So we've got around about how we target those people. They'll obviously value a range of different things being flexibility, being close to the action, lifestyle, convenience, security, all of those things. So our campaign for launch, everybody is going to be watching, I have been told that don't screw it up. So we've gone around and around about how we'll target people. We will do a really curated campaign. There's obviously a lot of anticipation about our first asset. And we intend to leverage, obviously, GURNER has a really well-established success rate in BTS and we will take the learnings that they have in BTS and apply them appropriately in what we think build-to-rent will like to see. There'll be an off-market campaign that will give us the opportunity to test the market first, and GURNER has definitely seen a lot of success in their off-market campaigns. And we will have a multi-step approach, and it talks a bit to the question around how we also intend to retain those residents is that starts when we when we're leasing up. We need to choose the right people. There will be an interview staged to get into our building. It won't be a doors fly open and everybody come on in. We want to make sure we're really, really carefully targeting the appropriate building and residents should support that sense of community. We'll speak to a few things in the campaign on building and amenity you're going to speak to themselves, it speaks for themselves, and I really cannot wait for people to say, this building is going to be very, very special, and we've chosen really -- there is really intelligent choices being made through the entire building, whether that be on materials and finish to create that sense of luxury whilst also being fit for purpose in a rental market. We have some flexible floor plans. It will create a big sense of personalization that I think renters are really craving. It's kind of like you take what you get. That will definitely not be the case. We have a wide range of floor plan types that will create in terms of personalization. We obviously talk a lot to lifestyle, and I think it might be the next slide as you heard about. Yes. So GQ across all our buildings is going to have a huge level of amenity being just for Beach House alone, we've got bowling alley, co-working space, private meeting rooms, spas, private dining rooms, Sweet Spas. There's a lot in there. It's absolutely amazing. So the amenity will obviously feature heavily in our lease-up. And then there's notion of service, which, obviously, is why I'm here, hopefully, so I think we referenced a lot and people have done it already referenced sort of a hotel style concierge and I think unless you frequent fast hotels, you might not actually know what that means to you. But if we talk about the service that we intend to deliver, it's going to be carefully curated and it was something that we saw a lot of success with Crown Towers and we went for full [indiscernible] award, we were the first ones to get that in Australia, along with the Darling in Sydney, and it took us 2 years. And one of the things, the greatest learnings we took out of that with the service looks different to you as it does to me as it does to probably everybody in this room. And the real key to success is being able to achieve that, whether that be asset to asset of what people need. And I think that's going to be the real benefit of the 2 local powerhouses that are GURNER and Qualitas. But we are really going to be curating a sense of personalization that people won't have seen in rentals before, and that will come out heavily in our campaign and it's what we going to be writing a lot of that experience on is how we target people that can deliver that parts to our service. So I think I'll just touch on it, but just to wrap that up, I think one of the biggest benefits we have is that local knowledge, and it's not going to look different, it's not going to look the same at beach houses, it will look to the future assets, and we're going to really laying on that local knowledge to make sure that we're successful. And I think it's going to make it really hard for people to replicate that.

Mark Fischer

executive
#76

Yes. I mean I definitely agree with the localized point. I think one of the things about residential real estate, in particular, is it has to respond to its local neighborhood. And we've seen, if you look at other multifamily or build-to-rent market globally, the local experts in those markets know that a building in this neighborhood needs to be different to a building in that neighborhood. And I think one of the advantages of the GQ platform compared to some of the competitive set is we collectively have been doing a lot of residential for a long time. And I think we have that local knowledge to allow us to do that. But if I go to more broadly other success factors in this space in order to be a standout leader in this space, we really do need to drive operational efficiency in this platform, and I touched on it before around having 2 well-established entrepreneurial and growing parents behind the business, what that allows us to do from a more, let's say, nuts and bolts perspective is to really get the options of the management platform efficient. So to just bring that to life a little bit, we do not need to hire day 1 at the full finance and accounting team into the platform. We will leverage the resources that exist within the parents to do that. And what that allows us to do, I think, is grow the platform more quickly. We're putting all the power of the 2 parents behind it in order to get that happening, but also, it allows us, we think, to get best-in-market talent. And Andrew and I touched on this both the earlier presentations. I think it applies equally to GQ as well. That one embarrasses, that's why Ashleigh is here. Having those 2 parents behind allows us to get the best talent into what is a start-up type industry. So I'm going to put you on the spot a little bit Ashleigh and ask you what was it that attracted you coming from a business with great reputation like Crown to a business like GQ?

Ashleigh Macdonald

attendee
#77

I think -- well, when I read the add, I remember where I was, I was sitting in my office, and I read this added and always -- I actually shouldn't even apply for it because it spoke so much to my background that I thought it was a bit of a joke. So I e-mailed my resume actually to recruiter and I was like can we just have a chat. And so he was so passionate went about GURNER and Qualitas, and I knew a little bit out of the industry. So I knew a little bit, did a lot of Googling and obviously, the reputations behind both of those companies are really, really powerful. And I then had to Google what build-to-rent was and try and make sure that I had a really strong understanding of where that was going. That was so interesting. Obviously, there's so much information in the U.S. and the U.K. about what build-to-rent was and then not lot in Australia, but obviously, really a lot of interest in what it would become. So I think to summarize it, going through recruitment process was incredibly interesting. I had to -- you didn't know this actually, but I had 7 interviews to get this job. So hopefully, I am the right person after all of that, but I had to do presentations on how we would lace up the story. It was very, very interesting to go through the experience and really gave me the opportunity to make sure that this is what I wanted to do. And I think even going beyond that, we've recruited since, and we've just hired our seating property manager, and we're hiring our facilities manager, but the amount of people that want to be part of this is truly, truly staggering. So whether that be build-to-rent in general, but a lot of people that we have met with have a really deep understand of who Qualitas and GURNER are and they want to work with them. It's amazing.

Mark Fischer

executive
#78

I think just to the point about 7 interviews, which I didn't know. But one of the things we did in bringing people into the operational side of the platform was actually asked them to do case studies. And so we've got them to do some of the street shopping and other build-to-rent assets that are operationalized and to give us feedback on how they felt about customer service in those buildings, we have well-formed views about what we want to do compared to the competitive set. And as I remember Ashleigh's case study on it, it was perfectly aligned with how we're thinking about customer service. Now I think this is a bit though where you get to ask me some questions, so happy for you to fire away.

Ashleigh Macdonald

attendee
#79

Yes. So what do you think this platform looks like in a few years' time and how many assets will we add each year?

Mark Fischer

executive
#80

I mean I think we've talked about the platform and growth aspirations generally. And I think about the size of total residential market and then I think about penetration of build-to-rent in that market. And the story is not dissimilar to what we talk about in private credit, incredibly large addressable market, very small penetration at the moment but taking a cue from what has happened in overseas markets about growth of that. And I think if you look today, and I will refer to the statistics, going to get rounding on. But today, build-to-rent about 0.2% of all residential dwellings in Australia whereas it's 5.4% in the United Kingdom. Now I think United Kingdom is really only 5 years ahead of us on that journey. So what you can see is there is a great runway, go back to my investment thematic, great runway on the strategy and a reason for us to be a dominant player in it; that's what we're attracted to in the platform, but also if you go back to the fundamentals point, this interplay between the skilled migration growth coming into the country, the difficulty in getting supply introduced to the market for cost of capital reasons, construction cost reasons, makes us think that this is part of the new way in which supply will be delivered. It's not our view that the sole way that housing stock will be delivered is built-to-rent, I don't think that is the case, but it will be a meaningful part of new supply. And I think that's an exciting thing for us as a business. And I think to talk about how many assets we might add. I'm always one who is hesitant to give specific numbers on that. But we think about this is something where we can do between 2 to 4 quality transactions for a year, and these are large scalable transaction. So that's how we're thinking about the scale.

Ashleigh Macdonald

attendee
#81

And you referenced before that we're obviously leveraging on all the experience and the, I guess, the talent within GURNER and Qualitas in funds management and finance, development, marketing. We've got part of FTEs that were added to the platform. What does the structure, the independent structure of GQ look like in the future?

Mark Fischer

executive
#82

Yes. I mean the objective is, as you know, to have a self-sufficient platform ultimately. And I said it before, I think about these akin to a start-up with 2 great parents who are accelerating it forward. So we are -- as we've said and as you are adding direct FTE into the platform. And so what it means at this point in time is we are investing in overheads. We're investing in costs in the platform as we start to operationalize and build it up. Now at the moment, what's happening is we have direct staffing in the platform, we have recharges occurring from Qualitas and recharges occurring from GURNER that goes through the cost structure of the platform, but I don't think of it as purely just overheads. I think of it as an investment in the platform. We will continue to make those investments in the people within the platform with the objective of making a stand-alone platform for so long as we see the growth trajectory of it. And when I think about it, I don't like to put a date precisely on when we might be a highly profitable platform, albeit in our projections, and this is not a forecast is by FY '25, we should be able to see a level of profitability in the platform. But if we see the opportunity set continue to evolve, and we'll invest more in that to continue to grow with the objective of at the end of that growth stage, will be just a much bigger platform. I think the opportunity set is huge and so we're not afraid to invest in the platform. It's not dissimilar to the types of things we think about at Qualitas. GQ is a funds management business. We're looking for similar margins on the activities, and we think it's got a similar ramp-up profile akin into the Qualitas business.

Ashleigh Macdonald

attendee
#83

It has been interesting since I've started, [ this is ] very much like a start-up and doing things that really set the foundations for our business, but we've been able to move a drastic pace because of who we have supporting us, and I found that really, really amazing. I think that people would maybe be the people in the room might assume that a $5 billion target under management is pretty achievable. Now that we're at $3.2 billion, do you agree with that?

Mark Fischer

executive
#84

Look, a $5 billion gross asset target for this platform in the medium term, let's say, I think it's certainly achievable, a view we have, and it's in the DNA of both firms, I think, is. This is about finding the right assets. And it takes time, and I think we're incredibly picky. If you think about the assets that we have in the platform today and their locations, they are great urban locations in the neighborhoods we want to be in. But also, we acquired all of those assets off market. So this is through private networks and relationships, and that takes time. We're not going to, again, acquire assets for the sake of it, and we're going to find the right assets because ultimately, this is a business where we will own these assets for a long time. If you think about our model here, it's what I describe as, we call it, build-to-rent, it is build-to-hold, built-the-core-assets. And so we intend through this platform to be owners of those assets for a very, very long period of time. This is not a quick development exercise and then look it up for a profit, we want to own these for long duration. And that means the asset have to be right. But we have to have a view that neighborhood will perform over a long period of time. So we take our time to get that. I think $5 billion is achievable. The size of market is big enough, the team we're assembling is very capable of doing that.

Ashleigh Macdonald

attendee
#85

And I think this is the last question, but given established equity Fund II not long ago, and it hasn't been deployed, what's the rationale behind going for equity fund III.

Mark Fischer

executive
#86

Yes. So we were, I think, blessed in the platform with the first fundraising being quite significant, as $1.2 billion on a gross asset basis and we said about deploying that capital. It has a skew to Melbourne. We then received a [indiscernible] commitment for Fund II, has a $2 billion gross asset target in Fund II, and that was intended to pursue the Sydney market. We had expected material were trade in asset values land values, development site values in Sydney that hasn't occurred, and so we have been patiently waiting. In the meantime, we have a pipeline of transactions in Melbourne. And so we will be looking to launch Fund III in order to capture that Melbourne deal flow that we have under control. So the way I think about it is Fund I was a mix of Sydney and Melbourne, Fund II is specifically targeted on Sydney, and Fund III will likely launch to capture Melbourne.

Ashleigh Macdonald

attendee
#87

Okay. I think we...

Mark Fischer

executive
#88

Yes. We've got questions, Kathleen coming through.

Kathleen Yeung

executive
#89

Anyone's got a question on the floor to raise the hand over here?

Unknown Analyst

analyst
#90

On the rent, [indiscernible] from Jefferies by the way, it looks pretty nice a product in Melbourne, a lot of amenity, what sort of premiums do you get underwriting for that sort of product to justify the extra amenity?

Mark Fischer

executive
#91

I think there's a lot of conversation about amenity and how amenity will solve everything in build-to-rent, and that's going to drive premiums. I think a lot of build-to-sell has historically, particularly in Melbourne had a lot of amenity, but what this is about is thinking about your point of sale. So the reason Ashleigh is incredibly important to the platform is our point of sale to the customer is when the physical property exists and they're walking through it. That's very different to build to sell, which often at least in history was on a preselling basis. So if I had a gym and had this and I had that [indiscernible] building somewhere and you talk to it, maybe you would capture a presale, not the same when you're renting it. Actually in her team, you need to be able to make the amenity function. So this is as much about the functionality and the usability of the amenity. So I think that's critical. I don't think we're talking about materially bigger physical areas in the buildings compared to what's been delivered for quite a while in built-to-sell. It's the way in which it works. On the specific question about premiums, we do underwrite a premium to market rent. It's not significant. In my view, it's materially less than some other players are doing. But what we really focus on is the comp set and how you do it. It's not -- St. Kilda is an excellent example. If you understand St. Kilda in Melbourne, it is heavy dominated by apartment within -- in that neighborhood. The majority of it is 1960s and 1970s, walk-up, 3-level apartments with 0 amenity. My comp set is not at St. Kilda stock. My comp set is new buildings with a similar level of amenity to what we're delivering, and that's the best exercise to draw to, is other comparable builds that might not be right next door, but a nearby and then we do apply a small premium on top of that. Now premium, I think comes from a few things. It's got a premium for the sake of it. It's a premium -- really this is probably 3 or 4 things, but probably the 2 most important ones are holiday of service offering, which we have talked about, but also inventory control. If you can control that inventory and the release of the inventory, we do think there's a premium that you can extract on those rents.

Unknown Analyst

analyst
#92

And just finally, you're very profitable in your other funds, the investor type a bit different, like the total return looking 7.5% unlevered 7.5%, 8% on a 10-year view. Is it more of that total return rental growth play with some capital value rather than initial sort of build to sell?

Mark Fischer

executive
#93

Yes, it's interesting because we've debated internally, where would we categorize this in the way we think about that. And that's why I used the phrase before, it's build-to-core. I think that if these core assets existed, you would see significant demand from income-based investors for these assets. They don't exist. So you have to create them, and you need to have the capability from a development, design and delivery perspective, operational perspective to do it. So I think about it as build-to-core. That's not a new phenomenon. It happens as you would know in a lot of the big wholesale office funds have been doing build-to-core for a long time. It happens in the logistics sector. It's just the same thing here now in residential. And what it means is you do get a blended title return. There's development profit in hold period, and then there's a great period of income collection as well.

Kathleen Yeung

executive
#94

Great. Are there any other questions from the floor before we go to Slido.

Unknown Attendee

attendee
#95

One down here, Kate.

Unknown Analyst

analyst
#96

Oliver from NP. Just on, I guess, historically, you've had 2 different playing fields. And obviously, the federal government has done a lot to even out the part that they can and then some of the states look like they're doing their part of thought. The thing that was really interesting was obviously the Victorian government drastically lowered the land tax threshold. I mean how far away you now were if you're even an individual, you're actually not much better running these things in your own name as opposed to in a REIT, for instance.

Mark Fischer

executive
#97

So it is good question being about how much is the support on taxation measures?

Unknown Analyst

analyst
#98

Yes. Like the historical big issue that has led to individuals owning all the apartment stock is the fact that they've got a land tax threshold, stamp duty thresholds and stuff like that, right? And it seems like we've done the most recent changes that at least the Victorian government has done those, that benefit is drastically reached right because our threshold now is so low.

Mark Fischer

executive
#99

Yes. I think my view on this is the majority of -- build-to-rent in a center has already existed for a very long time. It's just its ownership form was individual moms and dads within a building of 300 apartments and that would make them available for rent and the way that product got delivered was through investor channel preselling of apartments and then they would get it 3, 4 years later and go and rent it out in an uncoordinated fashion. Go back to my earlier presentation. That model is incredibly difficult because of the presales market at the moment. There's no catalyst for the mom and dad investors to commit 3 or 4 years in advance to buy that rental apartment. And so what that has done from a supplier perspective is the majority of build-to-sell now is owner-occupier targeted higher-end product, and there's minimal, if any, supply of investor grade stock. And therefore, the only mechanism to do it, I think, is through built-to-rent. To the question of land tax concessions and so on and the MRT, I think it's all helpful. I think there needs to be some clarity around a number of them. There's been some great announcements, but perhaps not as much follow-up on the actual detail of some of those things that need to happen. But I think the industry is happening already. You've seen sophisticated global investors commit to multiple platforms in this space, notwithstanding those constraints. The one I worry about a little bit is the FinCap issue that's going about, that I'm sure you've heard of where there is perhaps not the right exemptions in what the government are proposing on FinCap given the majority of capital, if not all of the capital in this space is foreign that would be an issue, but there is plenty of advocacy going on at the moment to try and deal in that issue. So tax will get better over time, but I don't see it is stopping the sector where we see it today.

Unknown Analyst

analyst
#100

Okay. And are you worried about any submarkets at all where as obviously, the pipeline is growing pretty drastically. Is there any submarkets where you can see at least a short-term challenge in terms of leasing up because obviously, there's a large buildings and they're targeting kind of tenant that's not the whole market, right? It's a subset of that.

Mark Fischer

executive
#101

I think first principles on real estate is always to look not only at supply that's coming, the future threat of supply as well. And so that's again why we are focused on specific areas. But what I would say is a [indiscernible] South Bank is a market. So we have an asset in South Bank in Melbourne, it's probably one of the most high-density postcodes in the country from an apartment perspective. Do we hold concern around ability to lease up a building in South Bank? The answer to that is no. The vast majority of residents who want to be there, want to be in apartment. It goes to how good is your product, and one of the things I think can happen in those markets is a bit of hopping from building to building. When a new building comes along, a renter moves next on to a 12-month lease, I'll just move to the new building next door. And so our challenge and, this is part of Ashleigh as well, is tenant retention in that. Yes, we'll have the new shiny building for maybe the first 1 or 2 years. We need to make sure we have tenant retention. And one of the things I sort of really like through our process of bringing Ashleigh and is when she talked about experience at Crown Towers, not always the best physical product or what they did really well was service, and that drove their rates and it drove their occupancy. And in our case, will drive tenant retention. So as long as you have a solid physical product, and you do the service part really well, then we're not concerned about that issue.

Unknown Analyst

analyst
#102

Well, I mean in Europe and the U.S., you've seen quite a lot of the large shopping centers kind of become living centers, and they've put in rental housing, et cetera, and often they partner with a BTR specialist. I mean is that the potential opportunity here? It sounds like you're kind of land constrained more than any other constraint at the moment in terms of getting sites.

Mark Fischer

executive
#103

I don't think we're constrained by pipeline of opportunity. I think both the shareholders are very active in private markets. So finding deal flow is not necessarily the most challenging thing in a caveat that a little bit with Sydney, which is incredibly expensive, and I think needs an adjustment in development site values. But of course, we talk to other landowners of what we think are great parcels of land, who may have a need to introduce residential to it. Our model is to be off-market partnerships, really work private networks and relationships to get deals. It's not a model of paying the highest price in an on-market process. So of course, we talk to landowners who we think have those attractive things. The consideration there always is free land is not necessarily a good thing. So you may have an amazing shopping mall but in a wrong neighborhood to really drive rental outcomes from a residential perspective. And even if the land is free, it's not going to make a difference. So it needs a combination of ability to work with the existing retail use, to your example, but the metrics from an income perspective have to be right as well, and that's not always the case.

Kathleen Yeung

executive
#104

Okay. We've got time for 2 here. The first one is, can you clarify the connection between Qualitas $18 billion and what you've just shown at $5 billion for GQ?

Mark Fischer

executive
#105

Yes. I mean, and maybe there's a specific follow-up for your team, Kathleen to give the calculation basis on it. So when we talk about this platform, we talk about gross assets inclusive of debt. And the reason for that is that the investor base in these funds like to measure their capital commitment. When we translate that back through to the Qualitas Limited, we remove the debt and focus on the equity component, and then we take our 50% share of it, given it's a jointly owned platform. So maybe the specific number will follow up with. But if I recall it, it's around $600 million worth of $8 billion FUM in this strategy.

Kathleen Yeung

executive
#106

Great. And the other question is around financing for built-to-rent. So you are providing the equity into these funds. How does one who provides the debt? Is it alternate or the traditional banks? And are they sizing it on forecast market rent? And is there appetite like -- is there education that may still need to be provided?

Mark Fischer

executive
#107

Yes. It's actually an excellent question. One of the things we worked really hard on was to get big 4 Australian banks to support the platform. So I won't name the names, but on the 2 projects that are well progressed in construction, the 2 financiers are 2 separate big 4 Australian banks. That was -- have to be almost one of the hardest I've done in my career was to educate them on that. It's nonrecourse financing. It's project financing of a new sector, it is full rental patronage risk, but we got 2 of the banks to support the platform. That was very important to us. I think it will move beyond that, and we are starting to see some quite competitive terms from some of the nonbank participants. To be clear, Qualitas doesn't finance from a debt perspective on this platform, so we use third-party debt in there. I would say the debt capital is available. They are very conservative on their forecast rental underwriting. So it reduces leverage quite materially, but it's enough to get our underwriting mathematics to work.

Kathleen Yeung

executive
#108

Great. And maybe a last one for you, Ashleigh. Probably a follow-on from [ Cowen's ] question around leasing and marketing. Built to rent, the first asset is out the market, how are you finding that in terms of the marketing and appetite, for the leasing?

Ashleigh Macdonald

attendee
#109

We have people knocking on our door to work with us. It's actually really difficult to weigh through them all that. And I think at the end of the day, everybody is just waiting and watching to say what we do here. And I think the marketing budget, we have cut and recut and cut again several times, and we're yet to actually feel comfortable enough to get sign off because we just want to understand we don't want to go through a traditional "let's just check everything online", and hope that people rent it and we certainly have taken some learnings of what other BTR operators have done and we have got the benefit of using some of those learnings. But I think we'll benefit from the anticipation in the market for sure. And then I think we need to strike a find balance between putting out what renters need in order to make a decision about the fact that that's where they want to live. And the fact that we are in this sort of premium element and affordable premium. So there's going to be lots of people that want to live in that building, we already have a list of people actually that do want to live in that building and are trying to find out more and more information. We'll hold that back until such time that we're really, really comfortable with how we want to approach it, but I anticipate it being very successful, just simply based on the response that we've had so far.

Mark Fischer

executive
#110

The interesting thing for us is the first building happens to be incredibly prominent in Melbourne. It's quite a big building. It's visible from a number of main arterial roads. So there's natural interest in the building, which I think will help, so to Ashleigh's point, it's about how and when we release it. There's no point in having 400 people ready to lease now when the building is not finished until Q1 next year. So that anticipation and then ultimately, our releases is what we need to do well.

Kathleen Yeung

executive
#111

Thank you. We're going to leave it there. I think built-to-rent is something that we're really excited about. We have now actually caught up on time. So if you could come back at 4:00, there's coffee and tea outside, and we will go into private credit after the break. Thank you. [Break]

Kathleen Yeung

executive
#112

Welcome back, everyone, to the afternoon session. As we move into the next part of today's event, you'll hear from senior members of our investment team on the private credit opportunity, and we've included a few case studies to bring what we do to life. To start us off, Mark Power, our Head of Income Credit, will present on the real estate credit and the evolution of opportunities within this asset class. Mark has over 34 years of experience in property lending. He's been at Qualitas for 6 years and before that, almost 16 years at one of the big 4 in their corporate and institutional property division. At Qualitas, he has responsibility for both the investment outcomes and the growth of our income credit business and investment strategies. Please welcome Mark to the stage.

Mark Power

executive
#113

Thanks, Kathleen. I'd like to say I'm delighted to be talking to you today regarding the evolution and opportunities in Private Credit. And the way I like to really think about Private Credit these days is it's kind of the new black [ or ] fast becoming the new black in terms of the investment universe out there. I thought a really good place to start and Mike go to the next slide, please. A really good place to start is just the sheer size of the market and what's playing out broadly in the CRE credit space. So you'll see that on the screen that the sheer growth of private commercial real estate credit on a global scale. So if you turn the clock back about 10 years ago, globally, it was a market of around about USD 47 billion. Now the growth since that period has been absolutely phenomenal. So you're basically talking about a compound rate of growth of 19% per annum. And the market, as today sits at USD 259 billion. So you've got an enormous amount of capital flowing into this sector globally. So then you ask yourself, why are you getting those really strong capital flows into the sector. And it's all around the really attractive risk-adjusted return that you can actually earn in this space. The chart there on the screen on the right-hand side. I think evidence is that quite nicely. And that's showing returns over the last 5 years in Global CRE credit. So what you'll see there is the average return in this space is around about 8% per annum or thereabouts. But at the same which rates really well in terms of absolute returns to other asset classes. But the volatility of the risk in that particular sector is really low. So you're talking about the third highest level of return, but the lowest level of volatility. And that's been recognized by institutional investors and resulting in some really strong capital inflows coming into the sector. And if you think about how that plays out locally on the returns that you're getting locally in private credit are actually larger than what's indicated there on screen. So you're talking high single-digits, low double- digits depending upon the level of risk that you want to embed in any portfolio of lines. So why is this actually -- I think the question that then comes to mind is why are you able to get those sort of returns in this space? Why are you able to keep the risk return curve so effectively? So if we move on to the next slide, I'll talk about how that's playing out in Australia, but it also relevant to how that's playing out globally as well. And the answer to that question that is really all around regulation. So regulation is driving these outsized returns for the sort of risk that you're able to get in the sector, and how that's played out here in the slide is -- and it really started in earnest back post-GFC. So APRA as a regulator, look at the financial system and wanted to ensure that the financial system was sufficiently strong to better withstand any further shocks. So let's say, GFC Mark II or thereabouts is around the corner. I want to make sure that the financial system was very, very strong. And one of the ways in which they decided to approach that issue and the lever that they pulled was essentially derisk the traditional finances balance sheets with respect to their exposure to commercial real estate credit. And that has played out over a long period of time. And the approach was done really on a twofold basis. One, it was to ensure that the absolute dollar exposure -- so the exposure that those traditional finances had in the commercial real estate lending markets as a percentage of their gross lending assets, but that was reduced significantly. So sort of just coming out of GFC, that number was around about 10%. 10% of the traditional financiers balance sheet was invested in commercial real estate loans. And in fact, some of the banks is they're going to hold one bank in particular, their exposure at one stage was as high as 19% of their gross lending assets. Now if you want the clock forward to today, APRA in conjunction with those traditional financiers has now got that figure down from 9% or 10% down to 5.5% today. That's a massive shift in the position of the traditional financiers balance sheets. But it wasn't just a matter of quantum either, it was the nature of that exposure. So APRA effectively has squeezed an enormous amount of risk that of the traditional financiers balance sheets and their commercial real estate exposures. And they've done that in a couple of ways, one by way of directives and instructing them in terms of where they want those financiers to participate, but also in the capital provisioning model as Basel I, II and III, which is essentially driven focus within those traditional financiers to a very low risk exposure within that commercial real estate loans. So effective with the sandbox, the traditional finance is now participating in has been reduced significantly. And what we're looking for in the alternative space is to find those pockets of value where we can participate just outside that sandbox, but in doing so, we get exponentially greater returns for just taking onboard potentially a little bit more risk. So you see here on screen on the right-hand side, how that's actually played out in terms of market share of those traditional financiers over that period of time. So you'll see as a percentage of the [ IRR ] or the CRE deposit-taking institution market here in Australia. The market share is reduced from circa 87% back to sort of 72%, 73% today. And that shows no sign of abating. On a quarter-by-quarter basis, we're continuing to see that number track down, which obviously provides really great opportunity and runway for private lenders such as Qualitas to point into that space. So that's how we're thinking about sort of the macro environment and the strong tailwinds that we've got coming through the sector. And then we start thinking about, okay, how do we then take forward advantage of that and invest in the right parts of the market. Because often, people will ask you what are your thoughts on the property market, how is the property market performing, but the reality is there's a whole lot of different sectors within that market and subsectors within that market as well. So our role as manager is to ensure that we're finding the right pockets within the market where we think that the risk position aligns with our risk appetite. But by the same token, looking for pockets of liquidity where we can get outsized returns. So at the moment, the market is quite interesting because you do have a fair amount -- there's a fair amount of divergence within the actual sector. So if you look at something like Residential, which has been mentioned, so the fundamental is exceptionally strong, very comfortable investing in that market. Industrial once again, very much undersupplied in terms of the market. We're seeing very strong rental growth through the industrial markets now. Industrial was a bit down very heavily in terms of cap rate compression prior to the elevation interest rate. So there's valuation issues there. But the core fundamentals of that sector are still really sound. But then you go to the other end of the barbell and you've got commercial office. And obviously, commercial office has got some real challenges at the moment. And those challenges are structural on the back of that the market and as it adjusts to the whole work from home, work from office environment. And what that means not just the amount of office space, but for the type of office space that remains relevant moving forward. Next slide, please. So I've spoken a lot about CRE private credit. To give you a good sense of exactly what it is, I thought I'd bounce through the core loans that we actually anticipate and invest in within this strategy. And there's essentially 2 types of loans what I described as pre-completion and then 2 types of loans post completion of an asset. So the precompletion firstly is land loans. We've got them up there is land loan, I [ refer ] to describe them as predevelopment landlines. So these are sites that we're providing funding to primarily infill city sites within 10, 15-kilometer radius of the major cities here on the Eastern Seaboard. And they're expected to be activated into a live construction project within the course of the next 6 to 18 months. So we don't take zoning risk on these sort of sites. The majority of these sites have either a level of planning or advanced to some degree in terms of planning or DA applications. They're essentially preconstruction loans prior to that site moving through to its next phase. And ideally, for us, if we were to fund a predevelopment land loan, we then look to fund the construction loan within our construction debt fund series or alternatively, that loan may be refinanced to another provider. The sort of returns you can get in this space -- and this is why I say we're setting the risk/return curve. So the sort of returns on a gross basis, look anywhere from 625 basis points to 750 basis points over the 90-day swap rate. So you're talking IRRs of 11% to 12% on loans to really experience well credential liquid developers on sites, which if we will force the foot into market, would be met with really strong demand. Then if we go into construction loans, which is another core part of what we do here at Qualitas. And we -- those loans can be either first ranking positions or alternately mezzanine or second ranking positions in behind traditional financiers. And often people think about construction lending as the riskier part of the curve on private credit. And it's fair to say there are inherent risks associated with construction. But by the same token, those loans that we do provide into this space are heavily structured to take into account the inherent risk in any particular loan. So for us, providing -- we're extending finance to really strong liquid sponsors on good quality projects with a very strong builder in behind that are heavily either pre-committed or presold. And then the structure we wrap around that loan actually provides really good protection. So they're actually really hard structures to break because if you think about it, the way the whole capital stack works, you're investing into the debt stack here. So to have any sort of impairment in the debt stack, you need to firstly write off the projected profit in the development, which could be 15% to 20% of total development costs. You've got to write off the entire amount of the equity contribution into that project, which could be another 15% to 20%. If it's a builder issue, which has led to a default on the loan, there's performance bonding under the building contracts, which is generally another 5% to 10%. There's a feasibility in-built within the actual construction loans of another 5% plus. So all those layers of protection have got to be completely [indiscernible] before you actually incur any capital loss on construction. And for that reason, very strong institutional capital demand for this type of loan, the sort of returns that you can actually get in that space, senior IRRs on a gross basis from 12% to 15% and mezzanine from 14% to 17%. We then move through the other 2 core types of loans, and these are on completed buildings essentially. So the first is what we described as traditional senior investment loans. So these are against income-producing real estate across all sectors or it could be a bit of an asset repositioning play, where it will become an income-producing property in the very near term. Once again, there is more than a very defensive end of the curve as far as private credit is concerned. But the sort of returns you can still get in this space really attractive. So you're looking at 450 basis points to 650 basis points over 90-day BBSY. So once again, providing a strong IRR relative to the amount of risk that you're actually participating in because you are participating here in the debt part of the capital stack, not the equity part. And then the final line type that I'll mention, residual stock loans. So residual stock loans are essentially loans against a loan of recently completed, but unsold apartments in order to generate some further liquidity for the borrower group. We really like this type of lending because you're essentially lending against brand-new completed residential stock in a deeply undersupplied market, and you're providing funding against the product which is essentially added value, which is in these days sort of well below replacement cost. So I thought it might be also worthwhile to talk about how we acquire -- has actually interface with the private credit market and what our exposure and strategy in this space actually looks like. So you'll see that in terms of the real estate cycle exposure and then how we're positioned, so that's essentially 53% or thereabouts in construction type facilities. And then the other 47% is truthfully what we call more income credit. So that's your predevelopment land loans, your residual stock loans, investment loans. Importantly, the underlying loan maturity across our book is kept quite short. So a little under 60% of the loan exposure book is within sort of -- within no greater than 2 years. And then the rest of it is sort of up to around about 3 years. And those loans in that 2- to 3-year bracket are generally a larger construction facilities, which you've got a defined source of clearance from exit. The benefit of actually keeping that loan maturity profile quite short is it gives you the ability to retrade, refinance, restructure recalibrate the loan to market at any point in time as the market tends to shift on you. So you are not locked into yesterday's deal in the same way that you might be if you were investing in a loan that ran for 3, 5 or 7 years. Geographically, we point really heavily into New South Wales and Victoria. So roughly about 3/4 of our exposure is in those 2 states. And when I say New South Wales and Victoria is primarily Melbourne, Sydney. We really like those markets. They're the deepest, most liquid markets in real estate in this country. I get strong support from an institutional investor perspective, but we also like them because it gives us the ability if we wish to refinance out of the loan or if we need to restructure or do something with the loan, playing in those particular markets gives you a lot more optionality as far as that's concerned. And then in terms of the sectors that we participate in, and this is a really important point and a key differentiator for Qualitas. I know Andrew and Mark have referenced it during their presentations as well. This is our very heavy weighting in residential. So you'll see there on screen, 74% residential in terms of private credit. And if you include some exposure we've got in build-to-rent as well, you're up at 77% of our overall FUM is invested in that residential market. Obviously, we've got really strong conviction in residential to Andrew's point earlier, he was saying he hasn't seen a market which is more favorable submarket -- which is more favorable in 40 years. He [indiscernible] because I was going to say the same thing because I was only going to call it 34 years rather than 40, Andrew. But it's just so true, you're sitting there with a vacancy rate of circa 1%. A market in equilibrium is 3%. So today, we're chronically undersupplied, but [ world's ] population growth coming through this country, then overseas migration in the last 12 months to March this year was over 450,000 alone. The forecast of population growth are OECD leading, over the next 10 years, forecast population growth of over 13%. So all those -- all that population growth has to be accommodated. And then we look at the supply outlook over the next 2 to 3 years. Our supplies delivery is actually a decade lows. So from a societal point of view, that's the disaster. But from -- in terms of a market and investment thesis to point into that market and to get the sort of returns that we're able to get in that market simply because of the fact that the traditional financing sandboxes narrowed to such a degree presents a really attractive investment option. We go to the next slide. I'll talk very briefly about loan valuation and then impairment, how we think about risk at Qualitas. It's part of -- it's a core foundation of what we do as part of our DNA. At the time of loan underwrite, we're unapologetically intrusive in terms of the way in which require information from our borrowers. I think about -- the process we go through here at Qualitas [indiscernible] Qualitas now for over 6 years. But prior to that, I spent 28 years in the major banks here in their corporate and institutional property times. The amount of due diligence we do underwrite on these loans would be 2 to threefold what the major banks would be doing. And then from a loan management point of view, once again, we're much, much more intensive than a traditional financier. The traditional financier will have potentially -- an annual review on the loan, they'll set up some loan covenants that are monitored every, half year, annually. We review every single one of our loans monthly, where formal update report is done. We've got a traffic light system of green, amber, red, depending upon the position of the loan at any point in time. And if we see the risk profile deteriorating, we do our absolutely utmost to get ahead of the curve and to ensure that we would put risk mitigation strategies in place before it becomes a problem. So to give you an example of how it's played out over a long period of time at Qualitas, we've invested in 2022 credit investments since inception, and we haven't had a single impairment in terms of -- from an interest collection perspective nor from a capital perspective. We move to the next slide. Also to comment on our Qualitas Real Estate Income Fund. I know it's been mentioned earlier in presentations that the majority of our capital comes in from large institutional investors generally in long-dated closed-end funds. This fund is a little bit unique in the sense that it's an ASX listed fund that IPO-ed back in 2018. It's the only MREIT or mortgage REIT listed on the Australian Stock Exchange, which is included in the ASX300 and ASX300 A-REIT indices. It's quite unique. And the reason we actually developed this as a fund in the first place was to give investors outside the large institutional universe, the opportunity to invest and enjoy the sort of returns that you're able to get in private credit. So the key pillars of the fund around providing a monthly distribution to investors and to give you an view on how that's performed if you annualize the last month's distribution, that's running about 9.02% with distributions paid monthly. And the other key for us is this is a defensive fund. It's key focus on capital protection, ensuring the NAV that the fund remains at or above the level it was when IPO-ed, which was $1.60, which has remained at or above that level all the way through. And pleasingly, it's now trading at pretty much at NAV level as well on the ASX. Just a couple of other data points for you to get your mind around that as a fund. It's got a very short average weighted loan maturity profile, just under 1 year. And that's -- we do that intentionally because to my earlier point, the short loan maturity profile enables you to retrade on the portfolio, enables you to restructure, reprice, reconfigure, do all things that you want to do in real time rather than being locked into long-dated contracts. And the average weighted loan-to-value ratio across the portfolio runs at about 66%. So you've always got that capital buffer protection of circa 34% ahead of you, once again, underlining the importance of investing in the debt stack. So key takeaway sort from the presentation today, and I know there's been a lot of information that's been extended to the audience. For me, it's really around CRE private credit is really outperforming in a risk-return sense, other asset classes. It's around the size of the addressable market. We're only really -- for mine, we've really only scratched the surface here in Australia in terms of the CRE private loan market. We think it's got a tremendous runway ahead of us. I think it's very important if you are investing into the sector, but you're investing with a manager that's got deep experience and a really strong skill set to navigate what needs to be navigated and what's a fairly dynamic market. I'm also pleased to turn to be part of QRI, and we see that as a fun. It's a bit of a pioneer in a sense because it's giving access to CRE private credit to the public market, which previously hasn't been available. So with that, I'll draw it to a close, and we'll open up to questions, Kathleen.

Kathleen Yeung

executive
#114

If anyone has a question, please put up your hand. We've probably got time for one.

Howard Penny

analyst
#115

Howard Penny, Citi Bank. I just wanted to ask a question about investor appetite that you're seeing and maybe the change over the last year or 2 to now in the interest in this asset cost.

Mark Power

executive
#116

From a capital perspective, you saying, Howard?

Howard Penny

analyst
#117

Yes, from an investor...

Mark Power

executive
#118

Yes. So we're seeing really strong appetite in the sector with very strong capital flows coming through. And how that really goes back to my earlier point, the institutions can see the sort of risk return equation playing out in the space, particularly in this environment where equity in real estate is hard at the moment. It's really, really tough [ loan market, ] you made the point earlier how you value your assets, what the true valuation is, where that's going to land -- particularly in office and certain other asset classes pretty tough in the equity space. So where the majority of our capital flow is coming through is into that private credit space because if you can get high single digits, low double-digit returns and be in a debt part of that capital stack with all the protections that provides, it's kind of a good place to be.

Kathleen Yeung

executive
#119

Great. Thank you. We're going to wrap it up there. Please join me in thanking Mark.

Kathleen Yeung

executive
#120

Our next presenter is Sam Khalid, who's going to talk through our first case study. Sam is our Head of execution of Credit Investments and has been with Qualitas for 6 years but has over 12 years in banking and finance and like Mark was previously in the institutional property lending division in one of the big banks. She's responsible for structuring due diligence, execution of transactions, including ongoing management existing clients.

Samantha Khalid

executive
#121

Thanks, Kathleen, for the introduction. So as Kathleen mentioned, our team covers for credit execution for both the income credit, which is Mark Power's world as well as total return credit, which is Gil's world. And I can confirm we do all the due diligence, which is as extensive as Mark said, we do the underwrite, we do the credit papers. We do the execution, and we do the ongoing asset management for all our investments. So the case I'm going to take you through today is a residual stock loan that we funded earlier this year. Residual stock loans are secured by completed units in a project. Usually, proceeds are applied to repay any remaining construction debt, and we often also allow an equity repatriation back to the sponsor. So that effectively allows a sponsor to take the profits out of the project and reinvest them into their next project without having to wait for all the apartments to sell and settle to get the profits out. Traditional financiers don't typically fund residual stock facilities because there's no income generated by these assets, but we've actually found they performed really well. And what we like about this type of facility is that leverage progressively reduces over time as units sell and settle throughout the chain of the facility. We've actually recently done some analysis on our residual stock portfolio and we found that the majority of our loans, the sales rate has actually been either in line with or higher than we'd forecast at the time of the original underwrite. So we can't tell that the portfolio is performing quite strongly. So this particular investment, it was located in city Melbourne. We like the location, it was close to transport and amenity. And it was quite a large project. It was about 450 apartments. So by the time we funded close to 250 of those units, had actually already sold and settled. So that gave us a lot of comfort around the market acceptance of the product and that there was a good level of demand there. So the security pool for this project was about 200 apartments. There was also a retail component on the ground floor. So we also had security over [indiscernible] supermarket, and we're comfortable with that given, obviously, the nature of the tenant. The product proposition, it was a mid-market product. So we like that appeal to both investors and owner occupiers. So the smaller units is probably the 1 bedroom or more target and investors, and there were some foreign investors and the larger units were probably more on occupier-focused. The facility was quite a large facility. It was about $150 million. And what we find is that there's probably a lot more competition in the smaller ticket size for this type of facility. So there's a number of lenders that will do a 10 to 20 million residual stock facility. So the ability for Qualitas to do these larger residual stock facilities is really one of our competitive advantages in terms of having that institutional capital available to fund something of this size. And the pricing there is typical of what we charge for residual stock loan, so we've got an upfront fee and margin over BBSY. So why Qualitas? Firstly, this is a good example of the strong relationships that we have got in the market. So the originality of this facility had known the sponsor for many, many years, and the sponsor was also well known to Qualitas senior leadership. We actually originally presented the opportunity to participate in this project as an equity capital partner. And then although that didn't proceed, we will then represent with the opportunity to participate in the residual stock funding. The other reason we were successfully investing in this transaction was our ability to really structure up a solution that worked for the client. So we structured this to have a slightly higher starting leverage than we'd probably typically do for this type of facility. So that was a 75% LVR and the main reason we're comfortable with that was that there were a number of units that were already presold at the time of funding, which would then settle shortly after financial close. So that gave us comfort that there would be a level of amortization and there was certainty around the timing of that being opt in, given the contracted sales. I'll talk a little bit more about the leverage risk on the next slide as well. The other reason we were able to structure up a good solution was that we actually agreed to fund this before the project was finished. So the project was completed in a couple of different separable portions. And although the majority of the project was complete, there was roughly a few million dollars left in cost to complete. So I think a lot of financials out there doing residual stock facilities would have said that [indiscernible] would be that -- the product would have to have reached actual completion before they fund it. But because of our expertise in terms of construction funding as well, we were able to offer a solution where we could fund before that last separable portion was completed. So the way we got ahead around the construction risk was we got our Head of Development and Asset Services to undertake due diligence with a focus on structural integrity. So that included physically going out, inspecting the site, speaking to the builder, speaking to the quantity surveyor, making sure we have copies of all the required paperwork in terms of the structural certifications. And then we funded the remaining cost-to-complete. We structured it similar to how we will a typical construction facility even though it was only a few million dollars in cost to complete. So we basically drew the funds day 1. We put it in a cost-to-complete account. And then we funded invoices every month subject to [ QA ] certification on a cost-to-complete basis. In terms of the leverage risk, as I mentioned 45 units had already presold at the time we settled this facility. So that gave us comfort that those were locked in and there was amortization that would bring the facility down to a more normalized leverage. And we included step-downs in terms of the LVR to make sure we were going to achieve that step-down, so at 6 months, we acquired the LVR to step-down from 75% down to 70%. And we had a pricing penalty if that step-down was not achieved. We also then had a covenant step-down down to 65% after 12 months. And that's really the level that we see that there's a really good level of funding from other alternative finances, and we're really confident that it will be refinanced at that 65% LVR. The other reason we're comfortable aside from the presales was obviously the actual product itself. So we always make sure we do detailed due diligence on the product. So we actually go visit the site. We look at all the floor plans. We make sure we go to the actual apartments that we're funding, not just go to the nicest departments, but the developer wants to show us, make sure there's no inferior aspects and make sure that we're happy with the product that's there. Interest servicing risk is one that we are very focused on across, obviously, the whole portfolio. And we always make sure that we're looking at the sponsor and the broader sponsor group, not just the specific assets that we're lending to. So we typically ask for a sponsor group cash flow that shows the forecast inflows and outflows across the whole group for the term of our facility. And what we do is we do a real deep dive into that and stress test it to just try to see what would have to go wrong in order for the sponsor to run into issues. So some things we might do for that is we typically verify the opening cash balance in that cash flow. Go to the level of detail to ask for bank statements to prove that, that's how much cash they have in the bank at the time that we fund. We then look at the key inflows for a developer, it would be things like settlements and try and sensitize those to see what happens if the project completion gets delayed, what happens if some of those settlements default? What impact would that have on their cash flow? We then look at interest costs. So obviously, we've seen interest rates rise significantly over recent times. So we synthesize that to say what happens if interest rates continue to rise. Again, do they have the ability to continue to service and also construction cost escalation has been spoken about as well. We look at that for projects where construction contracts are not fixed in at that point in time. So this particular facility, we obviously look at the sponsor group cash flow. The initial drawdown also provide a level of equity repatriation. So we knew that there was liquidity going back to the group from the facility. And the other things we did was we also structured it to include a 3-month interest servicing account and a 3-month interest reserve account. So the reserve account is funds that sit there basically at all times. So if you get to maturity, then we've still always got 3 months in that account. And the servicing account has 3 months to cover that first few months of servicing, particularly while the final works were still underway. The other thing we do in terms of looking at potential exits is we look at the potential to rent out these units. So what's the market range for this type of unit if we have to go down the route of renting these out to provide some holding income before we could deal with the asset and what level of servicing would that cover? And typically, we'll find for these types of units that it might cover above the majority of servicing costs while you might have to deal with the assets. In terms of refinance risk, it really comes down to, obviously, the sponsor cash flow assessment that we spoke about and then the forecast leverage at the end of the facility getting down to that level where we are comfortable that we could be refinanced. So how is the deal tracking today? Today, over 60 apartments have settled since we first closed this deal, so that was about 6 months ago. And the LVR has reduced down to about 69%. So that the 70% covenant step-down has been met. The actual sales prices have continued to be above those in the valuation. So over the last few months, it's probably been about 5% above valuation. And as part of our asset management, we track every settlement. So we'll get notification of a settlement coming up, we actually go check the sale price against our valuation and make sure they're not discounting them significantly to sell them. The policy for market has also been sold. So that's well settle by the end of the year. And again, that will amortize the facility and reduce the leverage. And overall, the average sales rate is above the rate that we forecast at the time of underwrite. So it's about 7.5 a month versus our original forecast of 6.5. Overall, we're really comfortable with how this loan is tracking. It's been really good investment for us, and we're comfortable overall with the way the residual stock portfolio is performing. So I might finish up there and pass over to questions.

Kathleen Yeung

executive
#122

Great. Thanks. I actually have no questions on Slide 0. If we have any from the floor, please put up your hand. No. I think, it's [indiscernible]. Before our next session -- Thank you. Before our next session, we would like to showcase the current project, AURA by Aqualand is located in North Sydney, and we provided a funding package of approximately $600 million, which we understand is one of the largest construction financings done by an alternate in Australia. Landmark projects like Aura that contribute to urban regeneration and develop with a commitment to sustainability are imperative in the major Australian gateway cities that as you heard Andrew and Mark mentioned earlier, are experiencing historically low vacancy rates, and we've got heavily constrained supply of new residential product. So let's take a look at Aura. [Presentation]

Kathleen Yeung

executive
#123

Right. The next case study is going to be presented by Gil Norwood. Gil is our Head of Total Return Credit with over 20 years' experience in the property sector, 6.5 years at Qualitas, and like Mark and Sam [indiscernible] hearing a theme here 17 years within the institutional property lending team at the big 4 banks. He's responsible for the origination and management of our construction debt investments focused on maintaining key relationships within the sector and formulating our leading solutions for our borrowers. Over to you.

Gil Norwood

executive
#124

Thanks, Kathleen. They've told me that they've saved the best to last. And it looks like there's quite a few people here. So thank you for attending and staying around. I'm fortunate that I've had some pretty high caliber people up on the stage today, and they've covered off a fair bit of a thematic and our strategy. So thank you, Andrew, and Mark, Mark and Samantha. My primary role is head of the total return credit, which means overseeing most of the construction debt within our business. What does that mean? Well, basically, I'm interacting daily with fund investors to assist them with their current trends within the market, nurture long-term relationships with borrowers and support our originators across the country as they seek out the opportunities we've spoken about today. Of course, first and foremost, also is to contribute to the overall objectives set for our Qualitas investors. As a broad overall comment since our last sitting at the investor conference in Melbourne, I'm pleased to say that construction portfolio remains in good shape, and that's despite all the challenging times for investors, borrowers and builders as we emerge out of COVID-19 pandemic. The case study that I'm sharing with you is a clear example of the disciplined approach to credit investments, the established steps we apply to protect against the downside and our depth of experience to grasp the opportunities and offer effective funding solutions. What we liked about this opportunity was that the scale was both consistent with our overall strategy. It was a shovel-ready project with no planning impediments. The submarket, which was evidenced by the success of the presales was strong and the location had a constrained supply given the lack of sites permitted and the maturity of the suburb. The leverage included good levels of embedded equity and profit. The track record and capability of the borrower. And finally, our view was that the risk-adjusted returns from a moderate structural concession compared to traditional lenders was strong. If you take into consideration the line fees and margins and fees on the screen today, typically, we'd probably see 100 to 120 basis point premium to the traditional lenders, both online fee and margin and up to 75 basis points premium compared to the arranger fees. So you can see that it's quite a lucrative business. The opportunity in front of us today was to partner with an experienced integrated developer and builder. And what I mean by that is the borrower was very well experienced in the property area, very experienced in the Melbourne market, also had integrated businesses within there in terms of coordination of sales and most importantly, with this particular asset class being a townhouse project, where there's not so many scale of third-party builders to engage, they have their own building capability. It was a 16-stage residential medium-density townhouse project. As I said earlier, it was zoned, and there was no planning impediments. We're seeing that, that continues to be one of the barriers to entry in all markets. The funding structure was done on a peak debt basis, which means basically the rollout and sequencing of the stages on this particular project were undertaken in 4 lots. So '16, there was 4 stages. And what we have to do in terms of cash flow in this particular project in determining the senior debt limit, was to understand the nexus between the commencement of that project and the drawdown of the facility and the repayment and in conjunction in coordinating the next stages that are flowing on from there that are drawing up the facility as well. So we've got to find the equilibrium nexus there that establishes our facility limit and create buffers on top of that to mitigate against sequencing delays or acceleration of drawdowns. This particular project had a funding of civil infrastructure and construction of the dwellings in a separate contract, which is different to some of the vertical structures you'll see particularly with Aura that you just noted before on the screen, where infrastructure needs to be installed first, followed by the housing installation. What we did also like with the fundamentals of the area. Port Melbourne and in southern suburb affluent, massive barrier to entry. It's very well developed. Putting together a size of site like this is vastly difficult. And therefore, the dwelling values are very well established. The 3 beds sort of detached housing average is just under $1.8 million. The value that you can actually -- for the purchase is coming into this particular project at $1.25 million demonstrates a lower cost to buy into the area, but also potential upside in the long-term. The structure of pricing with construction is determined in a very traditional manner with both traditional lenders and nonbank. Line fees basically charged on the entire facility limit. So in this case, the $94 million limit. And the draw on funds is charged on the interest rate, which is a margin above [ BBSY ]. The benefit of construction is that it's generally only drawn on average on the life cycle of the project about 50% to 60% of the total limit. So that line fee is really important when generating the IRR, as you see in the top corner. Turn to the next slide, please. So what if the borrower choose an alternative finance. Well, if I sort of step back for a moment, looking back 5 years, it was probably a choice between traditional lenders and non-banks. I think both markets have matured to a point where the deal kind of chooses itself and chooses the market at which it will be probably funded out of and then in this case, it was a non-bank project. And the reasons behind that is that the borrower needed responsiveness. And what we're seeing more and more in the market is Mark Fischer alluded to earlier, is that the life cycle of a project is long. So a purchaser or a developer is buying a site 5 years ago, they're going through their feasibilities. They're going through presales, building contract prices, et cetera. It's a long time. And so time is money and what they don't want to be doing is fussing around for 6 months, 12 months on trying to find their finance. So responsiveness certainty is really important. In this case, seeking leverage. And as I said earlier, they invest a significant amount of capital, time and effort into their projects. And in this case, with a high amount of presales, the costs were locked in. It was a shovel-ready project. Their use and efficiency of capital is really important. So being able to find a leveraged position and a provider was really important. I've mentioned the peak debt structure, and that was an important aspect in terms of their consideration. The borrower has broad understanding of the market. So they've got relationships across both the banks as well as the non-banks markets. And therefore, they're attuned to what is a non-bank style project and also where terms and conditions sit. Probably a major input to this project was the related party builder involvement. We saw it as actually a positive. As I said earlier, 3-story walk-up detached or semi-detached townhouse projects really falls in between a gap in the market in terms of construction builder and delivery. It doesn't fall in a detached housing volume builder market and it doesn't sit within a vertical builder commercial market. And so there's very limited alternative builders in the market, some of which that do participate are strong, but in this case, having the internal capability was critical to delivery of quality, their vision, their design and their ability to move with variations, et cetera, to purchases likes and wants. And our ability to understand the high profitability versus low cash equity. So we talked earlier about the buffers within senior lending. And in this case, the absolute level was the same, and the buffer is exactly the same. But the makeup of that particular buffer was probably more skewed towards profitability as opposed to cash equity. And that was due mainly because the developer bought very well into the site and added significant value through the planning and presale process. So why did the borrower chose Qualitas? Well, we did go through an extensive tender process probably 9 months before being involved in this project. And at that particular point, an alternative second-tier senior lender actually won the tender. And part of our discipline and our approach knowing the market and appropriately structuring these facilities was our ability to actually walk away. We said we're not prepared to fund at those returns or at that structure. The other alternative lender was predominantly backed by retail investor funds and had a very narrow and tight facility, but it was cheaper. As it happened that Alinda was unable to deliver on that alternative and the borrower reapproached Qualitas on the basis of our previous structure, happily to say we did secure a little bit more of additional margin and change to the terms of conditions. But what drove them to come back to Qualitas was probably a bad experience in terms of the investor profile, our certainty of discretionary capital, and I emphasize discretionary and I emphasize institutional capital. And that gave them a lot of comfort that the money is going to be there every month. Every month, there's drawdowns in construction and the certification of costs, and that was a really important point. We had a strong relationship with the borrower, both pre Qualitas and during Qualitas and our ability to have delivered on time critical solutions with a further enhancement. But more importantly, and probably whilst it's the last point, it's probably one of the most important and going through some of these difficult times, it's knowing their business and understanding their strategy. And so we do a deep dive into those areas. And by understanding that, I believe we are able to move quickly and understand the opportunity. Now to step through some of the key construction or risk items and risk mitigation strategies with the residual stock, not too indifferent with a construction facility. We identified 3 critical aspects to this particular project, one being the construction and delivery risk, probably one of the most important critical risks within our business. What we generally look for is sponsor guarantees and support, not only for the project, but in this case, where the builder was co-owned by the same entity as the sponsor and the borrower by supporting the building entity as well. And that's a critical aspect in the sense of the next point around liquidity, payment of subcontractors and their capacity to deliver on what they promise. We go through an extensive builder replacement scenario and builder default insolvency. And as I said, because of the narrowness of alternative builders in the third-party market, it was a really critical step for us to get comfortable. We engage our asset management service team to assist us in that due diligence in conjunction with Samantha's team as well. In this particular instance, we generally have a contingency for the project, which is kind of 5% typically by market of the construction contract price. Given we had exposure to the builder and ultimately, their ability to deliver and the cost and the exposure to subcontractors. We took the view and not necessarily on advice of external consultants, but our own evaluation of the situation to include further trade escalation allowance. We felt that was critical just given the tightness of the market around labor and materials that as they go through the trade letting, which is fixing the price below the line, so where the builder is building to offset that risk. In terms of sponsor risk similar to what Samantha mentioned earlier, we're monitoring closely liquidity and contagion risk. So what does that mean? What cash do they have at bank, what inflows are predicted? How comfortable are we that they're going to happen? What if they don't? And more importantly, any contingent liabilities, so options or future obligations that they have committed to in their cash flow. So we need to know and have that level of transparency. Fortunately, we had a very well capitalized, strong asset position with sponsors in a business that had operated for in excess of 10 years and retained significant capital in the balance sheet. And finally, the exit risk. High proportion of these sales were secured during 2019-'20. I think for those who are from Melbourne, we're pretty much locked down during that period. They were -- I think it reflects the dynamic, as I said earlier, the supply and demand in that area that they were sold, effectively 106 were sold off the plan. The balance were to be kept by the sponsor. And so that was a pretty successful outcome. But by virtue of the COVID impact, there was a delay in the site commencement. And obviously, the issues with [ Financia ] early days. So that required the purchases to be a reapproach to confirm their commitment under the contract, which was our requirement. And fortunately, what we took from that was a high level of that conversion being 95% plus gave us the comfort that those purchases were very much looking forward to settling. So how is the deal tracking? Well, at the moment, we've got presale debt covering well in excess of our facility limit. As I said earlier, they are retaining 12 townhouses, which I think is an endorsement of the developer long-term in terms of the value accretion. And as we said, I think Mark touched on in terms of the presale strategy in the live current market, those 6 are going to be retained and sold to purchasers who can touch and feel and walk the actual assets at the end. And I'm delighted to say it's on time, and we expect the completion to be in April 2025. Thank you very much for your time.

Kathleen Yeung

executive
#125

Thanks, Gil. Do we have any questions from the floor? Otherwise, so there are a couple -- a couple of questions have come in online. No. Okay. So there's an interesting one here that's come through around, is there a link between construction facilities and residual stock loans that we just heard from Sam. So if there's a market for residual stock loans, does that change your thinking around underwriting on the presales during your construction?

Unknown Executive

executive
#126

I think it's certainly a consideration. I think, I think it comes back to the earlier point that the thematic and the strategy and the imports prior to our sort of project commitment. That is around the demand supply of product and sites as well as vacancy rates. So it all points towards projects being presold or sold through construction or shortly thereafter. As it relates to residual stock loans, yes, we do take a lot more comfort these days. The market has matured significantly in the non-bank market. The terms and conditions related to that are quite favorable in terms of our exits and we have seen on a couple of occasions, incoming borrowers -- sorry lenders taking out residual stock loans to repay our facilities. But in the main -- we tend to want to secure those.

Kathleen Yeung

executive
#127

Great. I've also got another one quite topical around delay. How do you think about delay risk given supply chains and DA risk on your underwriting and on your existing portfolio?

Unknown Executive

executive
#128

It was probably a genuine problem sort of 3 years ago. I think what we're seeing now with builders engaging with developers that they're embedding significantly more surplus sort of time in their programs. And so we're not seeing probably the new projects having significant delay. Part of that is -- building is obviously a sequence, and you can't sort of go beyond a certain step significantly, and you've got to maintain that sequence. So builders are mitigating that by procuring their joinery or facades, particularly of the 2 major components earlier in the sequence and program and storing them off-site and that way it gives them certainty. So program slippage, probably less of a problem because you can predict some of the delays a little bit easily now.

Kathleen Yeung

executive
#129

Great. And the last one is we hear about ticket size and how important that is for Qualitas. Is there a maximum limit that the banks will go to on construction financing?

Gil Norwood

executive
#130

Look, we -- as a rule of thumb, I generally would say banks tend to thin out at about $100 million hold on a single asset and probably a relationship level as well. So there's 2 dynamics there, the specific deal we're looking at, but also their aggregated relationship across the bank. And generally speaking, the way they try to get around that is syndicating with other banks. And there's a material execution risk that we see for borrowers with that. And I think that's part of the value proposition and why we can probably charge more than a typical bank.

Kathleen Yeung

executive
#131

Great. Well, on that note, I think thanks, Gil. And please thank me in a great case study. Okay. That brings us to the end of our session. We hope that you've come away with a better understanding of what we do and how we're going to capitalize on the opportunity ahead of us. On behalf of the executive team, and we're all here today. I'd like to thank everyone once again for joining us during a real extremely busy time, not only in markets, but also what's happening offshore and really appreciate you coming to hear our story. I'd also like to thank the entire Qualitas team for their hard work in making today possible. We have a bit more time, and we're only 5 minutes over, which is actually on the upside. I'd like to invite you to join us in the foyer for some drinks, and we'll be happy to answer any further questions you may have. Otherwise, we wish you a safe journey home, and we look forward to seeing you again next time. Good afternoon.

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