Region Group (RGN) Earnings Call Transcript & Summary

November 25, 2020

Australian Securities Exchange AU Real Estate Retail REITs shareholder_meeting 92 min

Earnings Call Speaker Segments

Philip Clark

executive
#1

Good afternoon, ladies and gentlemen, and welcome to SCA Property Group's 2020 Annual General Meeting. On behalf of the Board, I extend a warm welcome to all our unitholders participating in today's meeting. I would like to commence by acknowledging the traditional owners of the land on which we are formally conducting this meeting, the Gadigal people of the Eora Nation. Recognizing that you may be participating in this meeting on land with the other traditional custodians, I pay my respects to elders past, present and emerging of all of those custodians. Due to the current COVID-19 pandemic and in the interests of the health and well-being of our unitholders and other stakeholders, we thought it prudent to avoid a physical public gathering and to encourage alternate attendance online. We also heard that holding a virtual meeting will encourage greater participation and engagement amongst our unitholders and stakeholders. If we experience any technical issues today, a recess or an adjournment may be required, depending on the number of unitholders being affected. If this occurs, I shall advise you. My name is Philip Marcus Clark, and I'm the Chairman of the group. I've been appointed as Chair of this meeting, and I now table my letter of appointment. This afternoon, we are simultaneously holding the meetings of Shopping Centres Australasia Property Management Trust and Shopping Centres Australasia Property Retail Trust. And for the rest of this meeting, I'll refer to the business of each trust conducted as one meeting. SCP's independent directors and senior management are joining me in the room or participating via webcast today. My fellow independent directors are: Steven Crane, Deputy Chair of the Board, Chair of the Remuneration Committee, member of the Nomination Committee and the Investment Committee; Dr. Kirstin Ferguson, Chair of the Nomination Committee and member of the ARMCC Committee and Remuneration Committee.

Kirstin Ferguson

executive
#2

Good afternoon.

Philip Clark

executive
#3

Beth Laughton, Chair of the ARMCC and a member of the Remuneration Committee and Nomination Committee. And...

Beth Laughton

executive
#4

Good afternoon.

Philip Clark

executive
#5

Belinda Robson, Chair of the Investment Committee and member of the Remuneration Committee and Nomination Committee.

Belinda Robson

executive
#6

Good afternoon.

Philip Clark

executive
#7

Our executive directors are: Anthony Mellowes, our Chief Executive Officer; and Mark Fleming, our Chief Financial Officer. Joining us in the room is Mark Lamb, our General Counsel and Joint Company Secretary, who will be acting as moderator. We have Andrew Coleman from the group's auditors, Deloitte, as well as representatives of the group's registry, Link Market Services, joining us today. I've been informed by our company secretaries that a quorum is present, and I declare the meeting open. The agenda for the meeting will be as follows: the Chairman's address; the CEO's address; formal business of the meeting, which includes the resolutions of the meeting; and general business questions. Voting on the resolutions will be conducted by way of poll. Unitholders attending the meeting online will be able to cast their vote using the electronic voting card received when online registration is validated. Please refer to the virtual annual meeting online portal guide or use the help line specified in the guide. Following the voting, general business questions will be taken. [Operator Instructions] I do encourage unitholders to send their questions through as soon as possible. General business questions received from unitholders prior to the meeting will be addressed during the general business questions period. [Audio Gap] There's 4 areas. First, I'll overview SCA's financial performance and return to unitholders. I'll outline our response to the COVID-19 pandemic, then some brief remarks on governance matters. And I'll conclude by looking ahead. As I've done at recent AGMs, I'll present some metrics which give a long-term perspective to our performance. Our CEO, Anthony Mellowes, will provide more detailed commentary on FY '20 results in his presentation, which will follow mine. Anthony will also update you on FY '21. And while I don't want to steal his thunder, I think you'll be pleased with what he has to say. Our commitment to unitholders is to deliver secure earnings and distributions which grow over time. You can see from this slide that we've delivered earnings and distributions which have grown over the years until the pandemic struck in 2020. In FY '20, we were traveling well until the COVID-19 pandemic. We reported a strong result for the 6 months to 31 December 2019. This was reflected in a record unit price of $3.17 on 19 February 2020. However, the unit price fell as low as $2.05 on 19 March as the impact of COVID was felt. The price recovered some ground and closed to $2.18 on 30 June 2020. [Audio Gap] It traded in the -- and has recently traded above $2.40. I remind you that in December 2012, at the time of our initial public offering, the unit price was $1.40. Total unit holder return measures both unit price growth and distributions. SCP's total unitholder return has outpeformed the ASX AREIT index by 11% over the last 5 years. Distributions to unitholders increased every 6 months since 2014, except for June 2020, which was impacted by the pandemic. Our management expense ratio, which measures corporate costs as a percentage of total assets, is low. That's because we maintain tight control over corporate overheads. We are a low-cost operator measured against our peers. Capital management. Our weighted average cost of debt is currently 3% per annum and continues to be among the lowest in the sector. Our average debt expiry is 6.2 years and again has consistently been amongst the longest in the sector. We have our CFO, Mark Fleming, and his team to thank for those excellent outcomes. I'll highlight 4 of the many responses we made in response to COVID. Firstly, we strengthened our balance sheet. In April 2020, in response to the onset of COVID, the group raised $250 million by way of an unwritten institutional placement, which was followed in May 2020 by $29.3 million unit purchase plan offered to our retail shareholders on the same terms as the placement. The UPP once again demonstrated the Board's commitment to equal opportunity for retail unitholders in capital raisings whenever that aligns with our capital management strategy. Institutional demand for the placement was 3.5x oversubscribed with final demand at $889 million. Demand for the UPP was more subdued, given the prevailing uncertainty. The purpose of the equity raising was twofold: First, to strengthen the group's balance sheet to provide a buffer against future shocks such as the second wave of the pandemic and more stringent shutdown, as subsequently occurred in Victoria; secondly, to provide funding flexibility to continue to deliver on the group's strategy of investing in convenience-based, supermarket-anchored shopping centers as suitable opportunities arise. Anthony will update you on the implementation of our acquisition and development strategies. In addition, we secured $200 million of additional lines of credit, thereby assuring that the group had adequate funding to meet the repayment obligations of the medium-term note, which was due for repayment in April 2021 but has now been repaid to reduce interest expense. As a result, I am pleased to report our balance sheet remains strong. We reduced gearing from 34.2% at 31 December 2019 to 25.6% at June 2020. Also at June 2020, the group had $622.8 million in cash, cash equivalents and undrawn facilities. Secondly, we stuck to our strategy: sustainable tenants paying sustainable rents. We discharged our responsibilities to tenants by providing rental assistance to our specialty tenants in accordance with the National Cabinet mandatory code of conduct. Anthony will provide more detail. We did not apply it for JobKeeper, even though we may have been entitled to do so due to a technicality in our arrangements for paying corporate expenses. The Board did not consider that taking advantage of that technicality was the right thing to do in the circumstances where we were able to retain and pay our staff without JobKeeper. We also showed restraint in KMP remuneration. We exercised restraint on executive bonuses and remuneration. Given the group's financial circumstances, the Board decided, in consultation with our key management personnel, not to pay short-term incentives in 2020 nor to increase KMP remuneration, including directors' fees, in FY '21. Steve Crane will provide more detail when he delivers the remuneration report. Governance matters. First, our management team. At the opening of the meeting, I introduced our key management personnel: Anthony Mellowes, our CEO; Mark Fleming, our CFO; and Mark Lamb, our General Counsel and Joint Company Secretary. Our KMP is supported by a relatively small but very capable team. We have a good combination of experienced managers, supported by some very talented young people. I'd like to take this opportunity to introduce our senior managers and acknowledge the great contribution they make: Campbell Aitken, our Chief Investment Officer; Greg Inkson, Head of Corporate Finance and Funds Management; Janene Kellaway, HR Manager; Erica Rees, Senior Legal Counsel and Joint Company Secretary; Michelle Tierney, Chief Operating Officer. During 2020, our management and staff have been subjected to abnormal disruption and demands. That has created stress and anxiety not just in their working environment but also in their personal lives. I'd like to take this opportunity to acknowledge them and to thank them for the way they have responded to those challenges, for their commitment and for their hard work. The Board. Philip Redmond retired as a director effective 30 September 2020. Phil had been a director of the group since before we listed in 2012. Drawing on his extensive knowledge and experience as a former senior investment banker, Phil has made a great contribution as a director, particularly to our investment and capital management strategies. Phil also made a significant contribution as an effective Chair of our Audit, Risk Management and Compliance Committee, the ARMCC. One of the minor highlights of my year was presenting Phil with an unusual farewell gift, a beehive for his farm. On behalf of the Board, I thank Phil for his contribution and wish him well in retirement. Beth Laughton, who joined the Board in December 2018, has been appointed to chair the ARMCC. Beth is an experienced director with strong accounting and financial credentials. Steve Crane has been appointed Deputy Chair of the group. Steve also joined the Board in December 2018 and came to us with extensive management and Board experience and strong credentials as a director. Since joining the Board, Steve has helped ensure that the Board has met the challenges of a particularly difficult operating environment, and I welcome his appointment. Significant demands were made on the Board members during the year, and they have all risen to the occasion. I take this opportunity to thank my Board colleagues for their contributions and their hard work at numerous extra meetings. The directors and staff are sharing the financial pain felt by unitholders. Most of our staff own SP -- SCP units, and all of our directors have significant holdings in SCP. We have also suffered a diminution in the value of our investment and a reduction in distributions during the year. That hurt, even though we did perform -- outperform many of our peers in the retail property sector. Sustainability strategy. Anthony will report on our sustainability strategy, but I particularly wanted to acknowledge the progress we've made this year in implementing and reporting our sustainability programs. The Board strongly supports those programs, which discharge our social responsibility but also strengthen our business and deliver good outcomes for unitholders. The impact of the COVID-19 pandemic has already been significant and no doubt will endure for some time. Who knows how long? The pandemic will change the way we all live, work and shop for years to come. This is something we, at SCA, acknowledge as a challenge and embrace as an opportunity. Our opportunity is to make our centers even more relevant to their local communities and to make them locations where our tenants can conduct viable businesses. The Board remains committed to our key objective, which is to deliver secure earnings and distributions which grow over time. Our strategies have served us well. But in times like these, we know we need to respond to a changing world. So our Board and management will keep our strategies under close review. Finally, I acknowledge that 2020 has no doubt been a difficult and stressful time for our unitholders. In closing, I would like to thank you all for your continuing support and to thank you again for taking the time to join us here today via the Internet. I'll now hand over to Anthony.

Anthony Mellowes

executive
#8

Thanks, Phil. Good afternoon, ladies and gentlemen. My name is Anthony Mellowes, and I'm the Chief Executive Officer of the SCA Property Group. Phil Clark has outlined the group's achievements since listing. And this afternoon, I'll run through some of our key achievements for FY '20 and update our outlook for FY '21. For those of you not familiar with the SCP portfolio, as at the 30th of June 2020, it consisted of 89 managed shopping centers across Australia, being 85 on SCP's balance sheet, plus 4 managed properties in the SURF, which is SCP's unlisted funds management business. Approximately 48% of our income is derived from Coles, Wesfarmers and Woolworths with average lease tenures in excess of 10 years. And as at the 30th of June 2020, our portfolio was valued at approximately $3.18 billion. And we now have approximately 1,840 specialty tenants with total occupancy across the portfolio in excess of 80 -- of 98%. I'll now take you through some of the key highlights for the financial year ended 30th of June 2020 and, towards the end of my presentation, the outlook for FY '21. In FY '20, our earnings were negatively impacted by the COVID-19 pandemic. We delivered funds from operations of $0.1465 per unit, a decrease of 10% on the prior financial year. This enabled us to pay distributions to unitholders of $0.125 per unit, which was a decrease of 15% on the prior year. This represented a payout ratio of around 100% of AFFO. Our total funds from operations was $140.8 million for the year, which was a slight decrease on the prior year. Our gearing at the 30th of June 2020 was 25.6%, which is well below our stated policy range of 30% to 40%. Our NTA at the 30th of June 2020 decreased slightly to $2.22 per unit, down from $2.27 per unit at the same time in the prior year. This is due to transaction costs, stamp duty paid on our acquisitions and some COVID valuation impacts. Our portfolio occupancy was 98.2%, which represents a specialty vacancy rate of 5.1% at the 30th of June 2020. This included all of our acquisitions. Due to strong pricing for neighborhood centers over the past 2 years, SCA remained disciplined. However, we did take advantage of an opportunity to acquire Warner Marketplace in Brisbane, and we also completed stage 3 of our Shell Cove development. We disposed of Cowes in Victoria in February 2020 for $21.5 million, which was 10% above our June 2019 book value. Our key achievement for FY '20 was how the team dealt with the impacts from COVID-19. It affected all aspects of our business from our capital management initiatives. Our ability to charge and collect rent was compromised through to how we had to adapt very quickly with respect to how we cleaned and operated the centers. I'd now like to run through in a bit more detail how the pandemic affected the business and how we responded. The balance sheet. When the pandemic hit Australia in late February 2020, SCA took immediate steps to strengthen our balance sheet. We initially put in place some additional debt capacity and then undertook a capital raise that was well supported by both institutional and retail unitholders that raised $280 million. SCA was the first REIT in Australia to raise capital. On income. As the crisis was unfolding, relevant industry bodies such as the National Retailers Association and the Shopping Centre Council of Australia, together with the federal government, developed a code of conduct as to how landlords and retailers would deal with small to medium enterprises, or SMEs, as the crisis unfolded and as certain businesses were forced to close due to social distancing measures. Effectively, the code of conduct was a set of rules as to how tenant rental would or could be abated or deferred, and the landlord's ability to enforce the leases was reduced as well. At SCA, we called this Project Assist. And during FY '20, we abated approximately $8.8 million of rent to our tenants. April 2020 was the height of the pandemic at SCA with approximately 24% of our retailers closed. Costs at the center level were also affected. Our pandemic cleaning regimes were enacted, and this meant not only additional hours of cleaning but also additional types of cleaning products were required. We also engaged extra security at our centers to ensure that social distancing measures were enforced. These increased measures, which were absolutely necessary, cost approximately $1.6 million for the FY '20 year. And the recovery process. As the pandemic took hold, it became clear that the local convenient centers in the suburbs were, in fact, showing strong signs of recovery. Some of our sales categories never decreased their sales but increased them at levels not seen in Australia before. Supermarkets are a good example. Our marketing tagline for the past 5 years of Love Local, Shop Local, Act Local has never been more relevant. With respect to our existing centers, the supermarkets Coles and Woolworths continue to perform strongly, increasing their moving annual turnover sales growth at June 2020 to 5.1% per annum. Our discount department store category increased to 7.6%, and our specialty stores reduced slightly by 1.1%. However, since June 2020, the sales growth has accelerated. Notwithstanding the lockdowns experienced in Victoria, the September 2020 quarterly sales for supermarkets were 10.5%, up on the previous -- on the corresponding period of the prior year. Discount department stores were 14.1% up, and the specialties were flat. If you exclude Victoria, which is approximately 18% of our portfolio, the supermarkets were 9.4% up. Discount department stores were 22% up, and the specialty stores were 7% up on the corresponding period last year. The October 2020 sales have followed similar trends with a strong rebound in Victoria's specialty sales. The key statistics for our specialty tenants remain relatively robust with an occupancy ratio of only 10%. We concluded 232 renewals at a slightly negative 1%, and our retention rate was 76%. We continued to lease to new tenants throughout the pandemic, and we concluded 148 new lease deals at a negative 7.7% for the FY '20 year. And we're seeing similar numbers in FY '21. Our rent or cash collection rates have been improving since the pandemic hit in March 2020. Our collection rates hit a low in April 2020 at 69% and have improved each month. In October 2020, we collected 85% of the rent invoiced in October and collected a further 11.5% of the rent invoiced in prior months. Although we are not yet back to pre-pandemic levels, our progress has been steady and shows the resilience of our portfolio. With respect to our currently identified growth opportunities of acquisitions, development and funds management. Acquisitions, as outlined earlier, we completed an acquisition at Warner Marketplace in Northern Brisbane for $78.4 million and disposed of Cowes in Victoria in February for $21.5 million. As previously announced, we also settled Bakewell in the Northern Territory for $33 million on the 30th of September 2020 and contracted to acquire the adjoining petrol station for $6.4 million in October 2020. This acquisition rounds out the entire block. On Thursday, the 19th of November 2020, we also announced the acquisition of Auburn Central in Sydney, New South Wales for $129.5 million at a yield of 6%. We anticipate settling this asset early in 2021. With respect to our developments, we completed stage 3 of Shell Cove, which is just south of Wollongong in New South Wales, for $4.8 million. Our funds management business continues to be active. SURF 1 was launched in October 2015 and successfully sold the 5 assets, consistent with the product disclosure statement. Our fund generated an internal rate of return, or IRR, of 11%, and the fund is now in the very final stages of being wound up. SURF 2, which comprised 2 assets, being Katoomba, Woolworths and Big W; and Mittagong, Dan Murphy's, Mittagong was sold in June 2020 for $9.7 million, and the proceeds were used to delever the SURF 2 balance sheet. And this fund continues to distribute in line with the PDS. SURF 3 was launched in July 2018 with 4 properties. Swansea was sold in July 2020 for $15.6 million, and the proceeds were used to repay debt and strengthen the balance sheet of SURF 3. As SCP has matured over the past 8 years, so has the planning and execution of our sustainability practices. We have 3 pillars to our sustainability strategy which guide the investments and initiatives that we implement each year. Our sustainability strategy will continue to deliver positive outcomes for our customers, our retailers and our investors. The first pillar is stronger communities. The second pillar is environmentally efficient centers, and the third pillar is responsible investments. I'll now go into a little bit of detail on each of those. Stronger communities. 2020 has been a challenging year for the communities that we serve. Extreme weather events and COVID-19 has seen the need for SCP to support our retailers and local communities in new and varied ways. Through rent relief for COVID-19 restrictions, shelter for affected communities and partnering with charitable organizations, SCP has endeavored to improve the engagement and relationship with our customers and the communities in which we reside. During 2020, SCP formed a corporate partnership with The Smith Family. The Smith Family is a national, independent charity helping disadvantaged Australians to get the most out of their education so that they can create better futures for themselves and believe supporting a child's education is the best way to help break the poverty cycle. The Smith Family works across 91 communities in Australia, where the communities have been identified as having higher concentrations of families living in economic disadvantage and are across all Australian states and territories. The Smith Family targets and supports disadvantaged youth through education, allowing these youth to participate fully in their education, giving them the best chance of breaking the cycle of disadvantage. We have committed to a 3-year partnership with The Smith Family that will provide opportunities for our staff and our center teams to provide volunteering assistance and participate in charitable activities in support of disadvantaged youth. I look forward to building this relationship and being able to provide positive examples of collaborative activities delivered between SCP and The Smith Family. Interest in sustainability performance of our centers continues to grow with the impacts of climate change on our communities such as fire, drought and extreme weather conditions increasing in frequency. We recognize the need to continuously improve the efficiency of our centers' consumption of natural resources while minimizing waste and emissions productions. We're pleased to confirm that we exceeded our 3-year target for the reduction of energy consumption. Our target was 4%. Actual was 8% and met our target for the reduction of GHG emissions. Our target was 8%, and our actual was 7.5%. We're developing future targets that will focus our efforts on further reductions across a range of areas such as water, waste, energy and carbon emissions. The specific focus areas will include: Renewable energy generation and storage, reviewing current market practices for on-site renewable energy generation, developing technologies such as batteries and sourcing renewable energies from external sources to move towards a low carbon operations; building automation, the continued installation of smart building controls, managing the energy consumption of the building's systems such as air conditioning, lighting and energy demand; and waste management, working with all of our retail partners to ensure waste production is minimized, encouraging active participation in recycling programs, new shop fit-outs utilizing recycled or repurposed materials and food waste diverted from landfill through technologies such on-site treatments. Climate change and the need to manage climate risk is an evolving area for SCP. Earlier in 2020, we engaged in an external party to complete a climate risk assessment across all of our properties. This risk assessment focused on future climate changes and the possible impacts they may have on our portfolio. The assessment focused not only on the physical impact of extreme weather, it also reviewed management capabilities in dealing with weather events. Our teams are well prepared in this area and have demonstrated a positive spirit and a professional approach in managing extreme weather events. SCP will further the risk analysis by moving into the second phase of the assessment, which is assessing further identified higher-risk properties during 2021. With regards to disclosure and transparency on performance, we have recertified the portfolio under the Green Building Council's rated tool, Green Star - Performance. We maintained our 5.5-star NABERs energy rating for our head office, and we'll continue our participation in external investor and adviser benchmarking of our ESG performance through GRESB. Results of the annual GRESB benchmarking are expected shortly, but we acknowledge that there is still work to be done, and this process will be an ongoing one. In summary, I'm really pleased with our ESG results to date and believe that our focus on supporting our local communities and partnering with legal -- with leading social charities such as The Smith Family place SCP in a strong position for future growth in the area of environmental, social and governance performance. Our strategy has remained unchanged since we listed 8 years ago, and a lot has changed in 8 years, particularly the challenges facing the retail industry as a result of the pandemic. My senior team and I, in conjunction with the Board, have spent a lot of time challenging ourselves as to whether, in fact, we have the right strategy or whether we should vary or change it. I'm pleased to say that we are uniform in our belief that our strategy is, in fact, the correct strategy for these challenging times in the retail industry. We will continue to deliver defensive, resilient cash flows to support secure and long-term distributions to our unitholders. We will do this by continuing to focus on convenience-based retail centers, which are weighted towards those nondiscretionary retail segments of food, pharmacy and medical and retail services. These are the necessities for the everyday spend of households. The benefits of these retail categories is that there is a very low volatility, and they are required by all demographics every day of the week of every year. We'll continue to have an appropriate or conservative capital structure, and we'll continue to seek out growth opportunities which suit our risk profile in a disciplined way. We'll continue to deliver on our stated strategy in FY '21, which assumes a continuation of the current economic environment of low inflation, low interest rates and relatively low unemployment. We'll continue to focus on optimizing our core business by focusing on sustainable tenants at sustainable rents. Our asset management teams are exploring additional new income opportunities across the portfolio; and all teams, whether at a corporate or center level, managing our expenses to grow at a level that is no greater in percentage terms than our income growth; and commence work on our sustainability project to reduce the environmental footprint of our buildings while continuing to be a central component of the communities that we serve. We'll also focus on our growth initiatives by continuing to seek value-accretive acquisitions consistent with our strategy and investment criteria and continuing to progress the identified development pipeline. We'll continue to actively manage our balance sheet to maintain diversified funding sources with a long weighted average debt expiry and a low cost of capital, consistent with our risk profile. Of course, if there's any material change to the current macroeconomic conditions, our strategy will need to adapt to these changes. But at this stage, I believe that maintaining our gearing at the lower level of our preferred range is the appropriate setting. Finally, I'm pleased to reaffirm the SCP guidance for December 2020: it's that for distributions per unit of between $0.055 to $0.057 per unit, and the second half DPU will be greater than the first half. Thank you for your time this afternoon, and I will now hand back to Phil.

Philip Clark

executive
#9

Thanks, Anthony. Ladies and gentlemen, we will now progress to the formal business of today's meeting, matters requiring resolution, which are outlined in the Notice of Meeting. The resolutions for consideration today may only be voted on by unitholders, proxy holders and unitholder company representatives. Unitholders participating online through the virtual meeting website will have the opportunity to ask questions or make comments on each matter being put to unitholders. I've been informed that the Notice of Meeting was available online to all registered members within the notice period required. I now table the Notice of Meeting. And unless there are any objections, I will take the notice convening this meeting as read. A reminder that we are simultaneously holding the meetings of Shopping Centres Australasia Property Management Trust and Shopping Centres Australasia Retail Trust. And although only one resolution will display on the presentation slides and you will only be asked to vote once on each resolution, your vote will be taken as a vote for each trust. In accordance with the Corporations Act, as Chairman of the meeting, I demand a poll on each resolution to be considered in this meeting. I'll endeavor to give all unitholders who wish to comment or ask a question a reasonable opportunity to do so. I do ask that you please keep your questions or comments related to the matter at hand and as succinct as possible. [Operator Instructions] Resolutions 1, 2, 3, 4 and 5, set out in the Notice of Meeting, are ordinary resolutions and, as such, must be approved by a simple majority of the votes cast by unitholders entitled to vote in voting on the resolutions. Resolution 6, set out in the Notice of Meeting, is a special resolution and, as such, must be approved by at least 75% of the total votes cast by unitholders entitled to vote in voting on the resolution. I have demanded a poll on all resolutions. You should record your vote by selecting the for, against or abstain squares for the relevant resolution shown on the electronic voting card. We will announce the results of the vote to the ASX following the end of the meeting. I now open the poll. I appoint Link Market Services as scrutineer for the poll. In accordance with the Corporation Act, each member will have one vote for each dollar of the value of the total SCP securities held by them. Link have the details of this value per security. I've been advised by Link that all proxies received have been checked. And those that have been found to be properly completed, I declare valid for voting at this meeting. I will disclose proxy votes on the screen prior to the vote being taken for each resolution. These figures will be at the closing time for receipt of proxies, which was 2:00 p.m. on Monday, 23 November 2020. These figures may change if a unitholder who previously submitted a proxy has joined the meeting online today and revoked their proxy. I remind the meeting that the Chairman will vote all undirected proxy votes in favor of all resolutions. All voting by the Chairman is subject to the voting exclusion details included in the Notice of Meeting. The first item of notified business is to consider the annual financial report, directors' report and the auditor's report for SCA Property Group for the financial year ended 30 June 2020. There is no resolution in respect of this item of business. But if there are any questions or comments on the annual report, you may submit them now. Mark, are there any questions or comments on the management of the group?

Mark Lamb

executive
#10

Yes, Chairman, we have one from the Australian Shareholders' Association. I will note that I will be reading all unitholder questions and comments verbatim. "The ASA congratulates SCA, its Board and management on successfully navigating an extraordinary year of business disruption and community impacts arising from COVID-19 pandemic. We are particularly heartened by the recent trading update, showing an increase in shopping activity and rental collections over the last 3 months, even while Victoria was in lockdown."

Philip Clark

executive
#11

Thanks, Mark, and thank you to the ASA for those kind words. I'll ask Anthony Mellowes to respond to that question.

Anthony Mellowes

executive
#12

Yes. Thanks very much. It was a very trying time, and we did do very well in terms of all of our responses to COVID. And it was a lot of help from the Board. We had weekly meetings during the lead-up to it. But overall, it was a very good, well-oiled response, and we're very pleased with how we've come out. Obviously, we followed the code of conduct, which was outlined by the government, which set those framework as to how we would do rental rebates to our tenants.

Philip Clark

executive
#13

Thanks, Anthony. Mark, are there any questions or comments on the financial statements and reports?

Mark Lamb

executive
#14

Nothing at this stage, Chairman.

Philip Clark

executive
#15

Thanks, Mark. And are there any questions or comments relevant to the conduct of the audit or the preparation and content of the auditor's report for the directors or the auditor?

Mark Lamb

executive
#16

None at this stage, Chairman.

Philip Clark

executive
#17

Thank you. I'll now move on to the second item of notified business to consider and, if thought fit, to pass the following resolution as a nonbinding ordinary resolution, that the remuneration report for the year ended 30 June 2020 be adopted. This resolution is an advisory, nonbinding ordinary resolution and does not bind the directors of Shopping Centres Australasia Property Group RE Limited. We will disregard any votes cast on this resolution by those persons set out in the voting exclusion section of the procedural notes section to the Notice of Meeting convening this meeting. On behalf of the Board, I'd like to take this opportunity to thank the Remuneration Committee, the Chair, Steven Crane, and each of the members for all the work they've done. 97.47% of votes cast at our 2019 AGM were in favor of the remuneration report. And based on the proxy votes received before the start of this meeting, it looks like the 2020 remuneration report will receive a similar level of support from unitholders. I'd now like to hand over to our Remuneration Committee Chair, Steve Crane, to present the remuneration report.

Steven Crane

executive
#18

I'm pleased to present the SCA Property Group remuneration report for financial year 2020. As unitholders are well aware, financial year 2019/'20 was certainly without precedent, impacting many lives and businesses, which, in turn, has directly impacted trading conditions for our tenants and customers. It's also changed the way our management and staff work. Despite these challenges, our team immediately responded to the changed working environment, both implementing new mandated COVID-related regulations, requiring rental reductions with tenants and switching to working remotely. This environment, combined with our capital raising to strengthen our balance sheet, saw us not achieve our STI financial metrics for fiscal year 2020. Additionally, given the impact of COVID-19 on the unit price and unitholder distributions, the Board exercised negative discretion in not awarding any payment for the personal component of STI. This was supported by management. While there's some increase in fixed remuneration for KMP of around 5% to 6% following our annual benchmarking review in 2019, this was the first increase in fixed remuneration since 2017. In setting STI targets for 2020/2021, we have focused on 2 metrics: AFFO and rent collection. Given the uncertainties of the future trajectory of COVID-19 and its financial impacts, we decided to split the objectives into the 2 halves of the financial year rather than attempt to predict suitable objectives for the entire year. At this stage, we've only finalized the first half targets. We intend to set the second half targets in December, January once the first half performance is clearer. Another enduring priority for the Remuneration Committee and Board is the retention of our well-respected senior management team. Consequently, we continue to regularly review the remuneration framework to ensure it remains fit-for-purpose and that the structure, design and mixture of remuneration for our senior managers fairly rewards and motivates them, having regard to the external market, their individual contributions and the overall performance of SCP. While this year has presented unique challenges, we believe our remuneration framework aligns unitholder interests with those of senior management to provide unitholders with an outcome that is fairly reflective of the current environment. On behalf of the Remuneration Committee, we look forward to your ongoing support in achieving the best results for our unitholders in financial year '21.

Philip Clark

executive
#19

Thanks, Steve. I'd now like to open this item for discussion. Mark, have we received any questions or comments in relation to resolution 1?

Mark Lamb

executive
#20

Yes, Chairman. We've received a number of questions and comments. Perhaps we'll start with the Australian Shareholders' Association. And that comment is as follows: "The ASA supports this resolution, notwithstanding that it would prefer to see longer testing and retention periods for LTI awards. The ASA believes the remuneration framework is appropriate in terms of quantum and testing hurdles. We acknowledge and support the Board's decision to award no STI this year in the interest of unitholder alignment, but note, this should not be seen as any reflection on the management team, which has done a very commendable job during the pandemic."

Philip Clark

executive
#21

Thanks, Mark, and thanks to the ASA again for those comments. Are there any additional questions in relation to the remuneration report, Mark?

Mark Lamb

executive
#22

Yes, Chairman. There are still a number of questions. We have a question from [ Celestine Eckrich ]. The question is, "When will the Board eliminate the current Remuneration Committee, which is purely self-serving? All KMPs are already extremely well paid, and there is no other input for ordinary stapled unitholders as to whether the increases awarded are warranted. Further, the awarding of STIs and LTIs is unnecessary, and I ask that this practice be ceased immediately."

Philip Clark

executive
#23

Thank you. And thank you for that question. Could I ask you to respond, please, Steve?

Steven Crane

executive
#24

Yes. Thanks, Phil. Look, I think we understand that the amounts that people get paid are a constant discussion point. But we undertake quite an extensive review of the market, our competitive environment. And we clearly need to go out and to have -- to run a good and successful company, we need good people. And the remuneration arrangements which we put in place, we believe, are reflective of that. And quite a lot of work goes into making sure that, that is the case. So I can assure unitholders that the Remuneration Committee spends a lot of time making sure that the arrangements that we have are suitable for this team and this place and the performance that we get. So I don't know that I can offer you much more comfort than that, other than that we take our obligations seriously on behalf of unitholders.

Philip Clark

executive
#25

Thanks for your response, Steve. Mark, are there any further questions on resolution 1?

Mark Lamb

executive
#26

Yes, Chairman. Yes. Unitholder [ Robert Ralph ] asks, "Why is it necessary to offer long-term incentives to already highly paid executives? If they cannot do their job as required, they should be counseled by the Board. And if they don't like it, they should be replaced."

Philip Clark

executive
#27

Again, Steve, could I ask you to respond, please?

Steven Crane

executive
#28

Yes. Well, I think actually, there is certainly a large group of shareholders who believe that long-term incentives are actually very important in the way that we remunerate our executive team. And again, we do a lot of market sounding to make sure that, that's appropriate. And as the ASA already pointed out in their response to us, they actually like to see long-term incentives even probably longer and more available. I think -- look, I think it's, first of all, important to note that this management team received no STIs this year and didn't receive any personal component of their STI, which they were [Audio Gap] But I mean, in fact, management have taken a reasonably sizable cut in their remuneration this year. And I think you actually read that in the annual report. And so I think they've done that. In terms of the other parts of the question, I think, I've probably already dealt with the issues that are raised in the rest of the question.

Philip Clark

executive
#29

I agree. Thanks, Steve. Next question, Mark?

Mark Lamb

executive
#30

A question from [ Marie Louise Taylor ], unitholder. "With the loss of income for the renters of SCA Properties, would it not be prudent for the CEO, CFO and Board to accept half their remunerations for the following financial year?"

Philip Clark

executive
#31

Again, Steve, could I ask you to respond on behalf of the Remuneration Committee?

Steven Crane

executive
#32

Yes. Certainly, Phil. Yes. Look, I think I've probably dealt with this question and that reductions have already taken place and I think some reductions that could have been argued by management, and they haven't. So -- and I think they've agreed with them. So I think that's a good outcome for unitholders.

Philip Clark

executive
#33

Thanks, Steve. Next question, please, Mark?

Mark Lamb

executive
#34

Yes. This is a comment from unitholder [ Mark Sully ]. "Hell, with all the performance rights, remuneration the directors are entitled to, don't give to directors. Use the funds to employ more people. SCA would look good in the general public arena in employing more people. The directors have enough funds to live off. The unemployed would be more grateful, A, for the job; and B, to earn some good money."

Philip Clark

executive
#35

Thank you for that comment. I think Steve has already dealt with that in the comment he's made on earlier questions. Mark?

Mark Lamb

executive
#36

We have 2 further questions, Chairman. One from unitholder, [ John Cream ], which is, "We've lost money. How can you justify incentives over your significant salary? An idiot can make money with a lot of shareholder capital. And you were there for shareholders to ensure good governance. How do you prove your value? Executive salaries are not matched by performance."

Philip Clark

executive
#37

Thanks, Mark. I will ask Steve to respond to that question.

Steven Crane

executive
#38

Thanks, Phil. Yes, look, I think the performance of this company through the pandemic has actually been -- has been excellent. And I think behind the scenes, from a sense -- from a unitholder point of view, I can say that there's been tremendous effort put in. And I think as Anthony pointed out earlier, the Board and management got together at one stage on a weekly basis to make sure that we're on top of what was going on, trying to get the best outcome, trying to make sure that we adhere to a whole raft of new regulations, et cetera. So I think the management team have done a great job. And I can assure you that in the marketplace, they are very highly regarded and regarded as doing a good job on behalf of unitholders.

Philip Clark

executive
#39

Thanks again, Steve. Mark, final question?

Mark Lamb

executive
#40

Yes. The final comment is from unitholder [ FL Schram ], similar vein, "Share price was $2.33 on the 23rd of July 2016, but the first thing you always see in resolutions is some sort of rights for management. Try taking a step back like shareholders."

Philip Clark

executive
#41

So I think that Steve's already dealt with that question. I would point out that the share price is now over $2.50. So things are starting to look up, which is good. So thank you for that. The voting proxy statistics on this resolution are now shown on the screen. The directors unanimously recommend that unitholders vote in favor of this resolution. I will now put the motion to vote. Please now mark either the for, against or abstain box on your electronic voting card in respect of resolution 1. [Voting]

Philip Clark

executive
#42

I'll now hand the chair to Steve Crane for the next item of business. Steve?

Steven Crane

executive
#43

Yes. Thanks, Phil. We now move to resolution 2 in your Notice of Meeting, the reelection of Philip Marcus Clark AO as an independent director. The resolution is to consider and, if thought fit, to pass the following resolution as an ordinary resolution, that Philip Marcus Clark, who retires and, being eligible, offers himself for reelection as a director of SCPRE, be reelected as a director. This resolution is an ordinary resolution. And therefore, to pass, it requires no more than 50% of votes cast by unitholders to be in favor of the resolution. If sufficient votes in favor of the resolution are received, this resolution will come into effect. I would now like to invite Phil Clark to make a few comments. Phil?

Philip Clark

executive
#44

Today, I'm seeking your support for reelection as an independent Non-Executive Director of SCA Property Group. I'll take this opportunity to explain why I'm keen to be reelected and what I offer the group. I've chaired the group since it was established in 2012, shortly before we listed. I enjoy my work at SCA. My role at SCA has been my top priority, and I've managed my other work accordingly. [Technical Difficulty] Sorry about that technical glitch. The voting -- the proxy statistics on resolution 1 are now shown on the screen. The directors unanimously recommend that unitholders vote in favor of this resolution. I will now put the motion to vote. Please now vote either the for, against or abstain box on your electronic voting card in respect of resolution 1. [Voting]

Philip Clark

executive
#45

I'll now hand over the chair to Steve Crane for the next item of business.

Steven Crane

executive
#46

Thanks, Phil, and apologies if you've already seen this or not. I'm not sure. We now move to resolution 2 on the Notice of Meeting, the reelection of Philip Marcus Clark AO as an independent director. The resolution is to consider and, if thought fit, to pass the following resolution as an ordinary resolution, that Philip Marcus Clark, who retires and, being eligible, offers himself for reelection as a director of SCPRE, to be reelected as a director of SCPRE. This resolution is an ordinary resolution. And therefore, to pass it requires more than 50% of votes cast by unitholders to be in favor of the resolution. If sufficient votes in favor of the resolution are received, this resolution will come into effect. And I would now like to invite Phil Clark to make a few comments. Phil?

Philip Clark

executive
#47

Today, I'm seeking your support for reelection as an independent Non-Executive Director of SCA Property Group. I'll take this opportunity to explain why I'm keen to be reelected and what I offer the group. I've chaired the group since it was established in 2012, shortly before we listed. I enjoy my work at SCA. My role at SCA has been my top priority, and I've managed my other work accordingly. It's been a great privilege to chair the Board. The Board has worked effectively together and with a very capable management team. I've also enjoyed getting to know many of our unitholders, large and small. I would nominate 3 highlights of my service as Chairman. Firstly, our total shareholder returns have outperformed the index by a significant margin. I think it's fair to say that we've exceeded initial market expectations. The group has grown through an effective acquisition program overseen by the Board. We've managed risk well, including the impact of COVID-19. I am proud of our achievements, but I'm also well aware that there are uncertain times ahead, and there is more work to be done. Strong leadership will be essential to successfully navigate these challenging times. I believe I am well equipped to contribute. My credentials, qualifications and experience are set out in detail on Page 62 of the annual report. My executive experience has been in industry, investment banking and over 25 years as managing partner of 2 of Australia's leading law firms. I retired from my executive role in 2005 and have since served on numerous boards, including listed companies, principally REITs; private companies; university and government boards; and not-for-profit organizations. I have chaired many of those boards and gained extensive governance experience both as a director and chair. In summary, I offer a sound track record, experienced safe hands to lead in these uncertain times and strength in specific skills which meet the requirements of SCA's Board skills matrix. Finally, I have a strong commitment to SCA Property Group. I have recently reduced my roles with other organizations. SCA remains my principal focus and my #1 priority. Also, my wife, Maria, and I have made a significant investment in SCP. We have purchased over 200,000 units. We want to see our distributions grow over time and the value of our investment increase. If that happens, there will be peace and harmony in the Clark household. I greatly appreciate the support unitholders have given me in the past, and I now seek your support for a further term.

Steven Crane

executive
#48

I now open this item for discussion. Mark, have we received any questions or comments in relation to resolution 2?

Mark Lamb

executive
#49

Yes. We've received one question from the Australian Shareholders' Association, which is, "The ASA appreciates the commitment shown by -- to SCA by Mr. Clark since his installation as Chairman when the company was first floated in September 2013," which I think should be December 2012. "With a very able Board behind him, can you confirm if this is the last term for which he seeks reelection?"

Steven Crane

executive
#50

Phil, I think you should answer that.

Philip Clark

executive
#51

Thank you, Mark. Yes, I can confirm that this is the last term for which I will seek reelection.

Steven Crane

executive
#52

Mark, are there any other questions?

Mark Lamb

executive
#53

No other questions on this resolution.

Steven Crane

executive
#54

Thank you. All right. So we have now the voting proxy statistics on this resolution are shown on the screen. And the directors, Mr. Clark abstaining, unanimously recommend unitholders vote in favor of this resolution. I now put the motion to a vote. Please submit your vote. [Voting]

Steven Crane

executive
#55

And I'll now hand back the chair to Phil.

Philip Clark

executive
#56

Thank you, Steve, and thank you, unitholders. I'll now move to the next item of notified business. Resolution 3 is taken as read. It's on the -- shown on the screen. This is an ordinary resolution. And therefore, to pass, it requires more than 50% of votes cast by unitholders to be in favor of the resolution. If sufficient votes in favor of the resolution are received, this resolution will come into effect. We will disregard any votes cast on this resolution by those persons set out in the voting exclusions section of the procedural notes section to the Notice of Meeting convening this meeting. I now open this item for a discussion. Mark, have we received any questions or comments in relation to resolution 3?

Mark Lamb

executive
#57

We've received no questions or comments on this resolution, Chairman.

Philip Clark

executive
#58

Thank you, Mark. Voting proxy statistics on this resolution are shown on the screen. The directors, Mr. Mellowes and Mr. Fleming abstaining, unanimously recommend unitholders vote in favor of this resolution. I will now put the motion to vote. Please submit your vote. [Voting]

Philip Clark

executive
#59

I'll now move to the next item of business, resolution 4. Resolution 4 is taken as read. It's shown on the screen. This resolution is an ordinary resolution. And therefore, to pass, it requires more than 50% of votes cast by unitholders to be in favor of the resolution. If sufficient votes in favor of the resolution are received, this resolution will come into effect. We will disregard any votes cast on this resolution by those persons set out in the voting exclusion section of the procedural notes section of the Notice of Meeting convening this meeting. I now open this item for discussion. Mark, have we received any questions or comments in relation to resolution 4?

Mark Lamb

executive
#60

No. We've received no questions or comments in relation to resolution 4, Chairman.

Philip Clark

executive
#61

Thanks, Mark. Voting proxy statistics on this resolution are shown on the screen. The directors, Mr. Mellowes and Mr. Fleming abstaining, unanimously recommend that unitholders vote in favor of the resolution. I will now put the motion to vote. Please submit your vote. [Voting]

Philip Clark

executive
#62

I'll now move to the next item of business. Resolution 5 is shown on the screen and is taken as read. This resolution is an ordinary resolution. And therefore, to pass, it requires more than 50% of votes cast by unitholders to be in favor of the resolution. If sufficient votes in favor of the resolution are received, this resolution will come into effect. We will disregard any votes cast on this resolution by those persons set out in the voting exclusion section of the procedural notes section of the Notice of Meeting convening this meeting. I now open this item for a discussion. Mark, have we received any questions or comments in relation to resolution 5?

Mark Lamb

executive
#63

No. We've received no questions or comments. But I think it's worth noting that this resolution has received very strong support, as those unitholders who participated in the placement in April this year could not vote in favor of this resolution. I think that's worth noting.

Philip Clark

executive
#64

Thank you for that explanation, Mark. The voting proxy statistics on this resolution are shown on the screen. The directors unanimously recommend unitholders vote in favor of this resolution. I now put the motion to vote. Please submit your vote. [Voting]

Philip Clark

executive
#65

I'll now move to the next item of business. Resolution 6 is shown on the screen and is taken as read. This resolution is a special resolution, which means that to be passed, the resolution needs the approval of at least 75% of the total votes cast by unitholders or their proxies entitled to vote on the resolution. If unitholders vote in favor of the special resolution, the amended constitutions will operate as the constitutions for the respective trusts with effect from the date upon which they are each lodged with ASIC. The amended constitutions will not affect the validity, acts or appointments under the current constitutions for each trust. I now open this item for discussion. Mark, have we received any questions or comments in relation to resolution 6?

Mark Lamb

executive
#66

Yes, Chairman. We've received 2. Perhaps I'll start with the Australian Shareholders' Association comment. "The ASA is in favor of hybrid AGMs but not virtual unitholder meetings. Can the Chairman confirm that it is SCA's intention to return to in-person unitholder meetings, possibly supplemented by online attendance voting, i.e., hybrid meetings, as soon as regulations permit it to do so?"

Philip Clark

executive
#67

Well, the Board hasn't had the opportunity to discuss that proposition, I feel, and I'll make some further comments in a minute. That would certainly be our intention.

Mark Lamb

executive
#68

We have a further question from unitholder [ John Connelly ]. [ Mr. Connelly's ] question is as follows: "I find it inconceivable that you are proposing hybrid and virtual meetings. Why are you doing this without simultaneously still requiring actual physical meetings where we, the shareholders, are involved?"

Philip Clark

executive
#69

Thanks, Mark, and thanks, [ Mr. Connelly ]. I would like to make some comments. I'd say at the outset that I've enjoyed previous AGMs, which have all involved physical attendance by unitholders. We value unitholder participation at our meetings, and I particularly enjoy the opportunity to hear from, meet with and chat with our unitholders, particularly our retail unitholders. Having now chaired or almost chaired one virtual AGM and having attended as a shareholder or observer a number of others, I have to say that I'm certainly not a convert to the virtual AGM model. It's also been our experience at SCA this year that the costs in terms of time and resources of both management and the Board for a virtual meeting are considerable. So based on my experience, my own preference would be to continue to hold physical meetings, perhaps complemented by video access for unitholders who are unable to attend the physical meetings. I do want to reassure unitholders that it was certainly not the Board's intention to disenfranchise unitholders by putting this resolution, quite the reverse. Our intention was to give more unitholders the opportunity to participate in future AGMs by providing an electronic attendance option. Based on the proxy vote, it seems that resolution 6 will not achieve the requisite 75% majority. And of course, the Board respects that decision of unitholders. The Board will consider options for future AGMs guided by the decision of unitholders, which I interpret as a vote against virtual AGMs. Voting proxy statistics on this resolution are now shown on the screen. The directors unanimously recommend unitholders vote in favor of the resolution. I now put the motion to vote. Please submit your vote. [Voting]

Philip Clark

executive
#70

Unitholders are reminded that they can submit their vote online until 5 minutes after this meeting closes. Ladies and gentlemen, this concludes the formal business of the meeting. I'd now like to invite our unitholders, if they haven't already done so, to please send through any general questions or comments for the Board and management. Mark, have we received any general questions or comments?

Mark Lamb

executive
#71

Yes. We have. We've received 9 questions and comments. Shall I proceed to read them out?

Philip Clark

executive
#72

Yes, please.

Mark Lamb

executive
#73

We have a question from unitholder [ Angela Pew ], who is asking why she has to wait until August 31 to get enough information to complete her tax returns.

Philip Clark

executive
#74

Thank you. Could I ask our CFO, Mark Fleming, to respond to that question?

Mark Fleming

executive
#75

Sure. Thanks, Phil. Well, this is an issue that's common for trusts. We're not like companies in that we're a tax pass-through arrangement. And what that means is that we're not able to send out the tax statements that you need for your tax return until we've completed our financial statements. And then our tax advisers from there can work out what the right tax-deferred percentages are for your tax return. So this is not just an SCA issue. This is an issue that all listed trusts have.

Philip Clark

executive
#76

Thank you, Mark Fleming. Mark Lamb, do we have any further questions?

Mark Lamb

executive
#77

Yes. We have a number, Chairman. The next question is from unitholder [ Pamela Cooper ], who asks, "How has COVID-19 impacted on the shopping centers' income?"

Philip Clark

executive
#78

Again, could I ask our CFO, Mark Fleming, to respond to that?

Mark Fleming

executive
#79

Yes. Thanks. Look, in FY '20, the COVID impact was -- or the direct COVID impact was $20.5 million impact to our earnings. That was primarily in relation to waivers and deferrals that we had to give to tenants under the code of conduct. There was, secondly, an expected credit loss allowance that we provided for against unpaid rent; and thirdly, an increase in expenses, particularly cleaning in the centers, that was required as a result of COVID. In addition to that direct impact, there was also an indirect impact, which was related to the $279 million equity raising that we conducted to strengthen our balance sheet in the light of the COVID pandemic. So the combination of those 2 things was about a $0.025 per unit impact to earnings and distributions, and that was set out on one of the slides that Phil put up earlier. In relation to FY '21, obviously, that's still evolving. But as Anthony noted in his presentation, the trading conditions are improving. Retail sales have rebounded strongly once the states have come out of lockdown. The collection rates -- the rental collection rates are improving. So at this stage, we expect there to be less impact in FY '21 than there was in FY '20. And that's shown in our distribution and AFFO guidance, which, for the first half of FY '21, is $0.055 to $0.057 per unit, which is greater than the $0.050 per unit that we paid in the second half of FY '20.

Philip Clark

executive
#80

Thank you, Mark. Mark Lamb, next question?

Mark Lamb

executive
#81

We have 2 questions from the Australian Shareholders' Association, Chairman. The first one is, "Given the very significant growth in online shopping with supermarkets and other retailers increasingly meeting orders through their fulfillment centers, what is SCA's strategy to capture a share of online sales through its shopping centers?"

Philip Clark

executive
#82

Thanks, Mark, and thank you, ASA, for that question. I'll ask our CEO, Anthony Mellowes, to respond.

Anthony Mellowes

executive
#83

Thanks very much, Phil. The major way that we collect online revenue is through our retailers, predominantly through our supermarkets and our discount department stores. To that end, we work very closely with Woolworths, Coles, Kmart, Big W to really try and ensure they have the best and most convenient click and collect available in the catchments that we serve. So that's the first and foremost. The second way is we really try to have tenants that are quite resilient to online, such as local cafés, food retailers, takeaway food, et cetera. So they're the major ways in which we try and take advantage of and protect ourselves from online. Thanks, Phil.

Philip Clark

executive
#84

Thanks, Anthony. Next question, Mark Lamb?

Mark Lamb

executive
#85

Yes. Again, this is from the Australian Shareholders' Association, which is, "We have all seen the effects of rental pressures on smaller retailers and subsequent rental reductions and increased incentives offered by shopping center landlords, including SCA. What is the outlook for rental income returning to pre-COVID levels? Or are we in an environment where rents will remain at lower levels for some time?"

Philip Clark

executive
#86

Thank you again for the question. Again, I'll ask Anthony to respond.

Anthony Mellowes

executive
#87

Thanks a lot, Phil. Look, our rents are set for our specialty tenants over leases that are for 5 years' time. And effectively, COVID gave a short-term benefit through that code of conduct, as I've explained earlier. With our sales rebounding as strongly as they have been, obviously, that short-term relief dissipates. And so they do return back to those pre-COVID levels. The only other area is just how is our -- how are our retailers affected by other things outside of COVID, such as online, et cetera. And that's why we've always said we'd like the specialty shop categories that we really like, food, medical and pharmacy and retail services. So -- and those 3 categories are actually performing very well. And we expect there to be some rental increases going forward.

Philip Clark

executive
#88

Thanks, Anthony. Next question, Mark?

Mark Lamb

executive
#89

We have a question, Chairman, from unitholder [ Donald Wilson ]. This question relates to his own personal financial circumstances, and he's having -- which is effectively he's having difficulty obtaining his dividend payments. I think the best resolution for this question is for me to acknowledge the question and to undertake to [ Mr. Wilson ] that I'll be in touch with him in the next day or so to make sure that we find a solution to the problems he's experiencing.

Philip Clark

executive
#90

Thank you, Mark. [ Mr. Wilson ], you'll hear from Mark Lamb very shortly. And I do apologize for that problem.

Mark Lamb

executive
#91

The next questions all relate to sustainability, environmental matters. The first of which is from unitholders [ Timothy Hackney ] and [ Andrea Hackney ]. And the question is, "What action is the Board taking to mitigate against the impact of anthropogenic climate change?"

Philip Clark

executive
#92

I'll refer all of the sustainability questions directly to Anthony Mellowes since he...

Anthony Mellowes

executive
#93

Thanks very much, Phil. As I mentioned in my address, we have completed our first phase of our climate risk analysis, and that's outlined in our Sustainability Report, and we have engaged a very reputable group to assist us with that. And although we acknowledge we've got a lot more work to do on it, our key teams are continuing to develop their knowledge on climate change and the future impacts to ensure that our centers are well prepared and managed for any potential climate-related impacts.

Philip Clark

executive
#94

Next question, Mark?

Mark Lamb

executive
#95

Next question is from unitholder [ Dr. M. Cannon ], who asks, "How will SCA encourage the greening of Australian shopping centers, both with emissions reduction and using vegetation to reduce heat pockets? How will the Board oversee the above? Will measurable targets be introduced to performance criteria on the above?"

Anthony Mellowes

executive
#96

Okay. Thanks, Mark. Again, as I mentioned in my address, we do continue to invest in smart technologies to deliver reductions in emissions, whilst also improving our center's presentation and indoor environmental standards. Examples of these can be found within our Annual Sustainability Report. The Board reviews this performance regularly against our published targets, which again is in the report. And as we said in my address, we're pleased to advise that we exceeded our annual targets by almost 100% during the year. There will be further targets, which will be developed moving forward, and these will also be published in our upcoming reports. We also participate in global property benchmarking activities such as GRESB, NABERS and the Green Building Council of Australia. And our participation encourages sharing of activities across other shopping center owners, collaborating to improve the industry's overall performance on emissions. Thanks, Mark.

Philip Clark

executive
#97

Thanks, Anthony. Could I just add, as I said in my Chairman's address, the Board takes its particular interest in the sustainability program that we have, and we're very pleased with the progress that we're making. There's a lot more to do. But it's certainly a matter of, if it's high on the Board's agenda and will remain so. Thanks, Mark. Next question?

Mark Lamb

executive
#98

The next question, Chairman, is from unitholder [ Steven Gouger ]. And the question is, "Will the good management and auditor at SCA complete a full audit of all energy consumption and return a total offset CO2 footprint and include staff travel, electricity, heating, cooling, et cetera?"

Anthony Mellowes

executive
#99

Thanks, Mark. We have detailed our total emissions and CO2 outputs and energy consumption within our Annual Sustainability Report. And we have also reported on the emissions that generate, well, staff activity, including staff travel. We published this data annually and closely monitor our performance throughout the year. For the full detail of this data, please refer to Page 19 and 20 within the Sustainability Report, which is located on our website. Thanks, Mark.

Mark Lamb

executive
#100

Thank you. We have 2 further questions on general business. The next question is from unitholder [ Mark Waddier ], who asks, "Do you see opportunities for SCA in the current market? Or are you waiting for COVID economy to recover further? Is there a preference for opportunities in metro or regional locations and neighborhood or regional centers in these locations?" Thank you.

Philip Clark

executive
#101

I'll refer that question to Anthony Mellowes. Thank you, Anthony.

Anthony Mellowes

executive
#102

Thanks a lot. I think we've demonstrated already that we are going to continue to grow and acquire assets throughout the COVID. We bought Bakewell up in the Northern Territory in September. We announced last week that we acquired Auburn in Sydney. So we look at each asset and the particular attributes of each asset, whether they are in a metro or a regional location. And we have certain financial hurdles that we have to make. We look at all manner of things. But our preference is still for local convenience-type neighborhood centers as opposed to large regional centers. We don't have any large regional centers. We have the vast majority of local convenience centers, and we have, I think, 10 smaller subregion-type shopping centers. So it's really about local neighborhood centers. And it depends -- we're not -- we're agnostic as to whether they're in metro or in regional locations.

Mark Lamb

executive
#103

Thank you. We have one further question in general business, which is from unitholder [ Peter Gregory ], who asks, "Our news media is full of stories about the rapid explosion of digital shopping. There is abundant hyperbole, which makes for interesting reading/viewing. However, there can be no question that accelerating change is underway in how we choose to shop. Any change creates opportunities. Can you please share your view as to what is happening, the opportunities it creates for Shopping Centres Australia and what strategies are in place to leverage these opportunities?"

Philip Clark

executive
#104

Thank you. Anthony?

Anthony Mellowes

executive
#105

Yes. Thanks a lot. Great question. Look, the assets that we like are those local convenience shopping centers. And you've seen during COVID, where there has been lockdown, that those local convenience centers are the centers that have actually been performing the strongest. You've seen that in both Coles and Woolworths announcements recently that there has been a change in shopping habits of their customers away from CBD and larger shopping centers towards the local convenience shopping centers. So as I was saying before, love local, shop local, act local. That is what we are all about, and we see that as a real change. With respect to online, yes, there is online. It's growing and growing rapidly. We'd like to be part of it. We are part of it. We work very closely with the likes of Woolworths and Coles to ensure that they have the best click and collect available in their shopping -- in the shopping centers that we own and they're a tenant, because we see that as a point of difference. If we don't have it, it will go up the road to the other shopping center. And then we also look to having, as we said, more community-based usages such as local coffee shop, local restaurants, all the food, the local butchers, et cetera, which traditionally have been -- and during COVID, have also been quite resilient to online. Also pharmacy and medical and retail services. It is difficult to get your hair cut online. So they're those types of tenants that we like, and having our local community, local neighborhood, local convenience shopping centers.

Mark Lamb

executive
#106

Thank you. We have no further questions, Chairman.

Philip Clark

executive
#107

Thank you very much, Mark. And I would like to thank unitholders for their questions and for their interest. I'm sorry, it's taken a little bit longer to conclude the meeting. So thank you also for your patience. But given the criticism that's been made in several quarters of virtual meetings not being an adequate opportunity for shareholders' questions to be properly asked and properly answered, we decided to make sure that we did the very best we could. And I hope that, that's been the case. And again, I apologize for our short technical glitch, and thank our technical team for recovering so quickly. I now declare the meeting closed. I'd like to take the opportunity to thank my fellow independent directors, to thank Anthony and his management team and, indeed, all of the staff of SCA for their diligence and commitment to the business. We're very fortunate to have an outstanding team. I'd like to thank all our unitholders, old and new, large and small, for your continued support and confidence. And finally, we'd like to thank you for your attendance today online. And hopefully, we'll see you in person next year. Thank you very much.

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