Repco Home Finance Limited (REPCOHOME) Earnings Call Transcript & Summary
May 29, 2023
Earnings Call Speaker Segments
Operator
operatorLadies and gentlemen, good day, and welcome to the Q4 FY '23 Earnings Conference Call of Repco Home Finance hosted by Yes Securities. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes [Operator Instructions]. Please note that this conference has been recorded. I now hand the conference over to Mr. Rajiv Mehta from Yes Securities. Thank you, and over to you, sir.
Rajiv Mehta
analystThank you, Jacob. Good evening all. Welcome to Q4 FY '23 Earnings Call of Repco Home Finance. We thank the management for giving us this opportunity. We have the entire management team, Mr. K. Swaminathan, Managing Director; Mr. T. Karunakaran, Chief Operating Officer; Mr. N. Balasubramaniam, Chief Development Officer; Ms. Poonam Sen, Chief General Manager; and Ms. K. Lakshmi, Chief Financial Officer. Now I would like to hand over the call to Mr. Swaminathan for his opening remarks on performance of the company and the outlook. Post-this, we'll open the floor for questions. Over to you, Mr. Swaminathan.
K. Swaminathan
executiveOn behalf of the entire management of Repco Home Finance, I welcome you all to the earnings call of RHFL for the quarter and the year ended March 31, 2023. We would like to thank you all once again for joining us in this call. Recalling the priorities of the financial year '22, '23 of bringing stability in business and asset quality to be under control, we are extremely happy to announce that we have continued the momentum of the previous quarters in the last quarter of the year '22, '23 and successfully closed the financial year. We have also been able to initiate the introduction of a new system and business processes and we should take advantage as seen in the current year. Some of the major steps that have been taken by the management in FY '22, '23 are bringing a culture of target-oriented approach in sanctions, disbursements, NPA control, et cetera. Simplification of underwriting processes, including decentralization of power, implementation of a new software, improving the employee morale, controlling BT outs. I'll go to the business update. Despite the expected initial glitches of the new IT platform during mid-quarter, we were able to achieve disbursements of INR 835 crores in the fourth quarter as against INR 601 crores of Q4 FY '22 and INR 696 crores of Q3 FY '23. This is the highest disbursement the company has made in the quarter in the recent past. Our AUM stands at INR 12,449 crores, which increased by around 2% in this quarter from the previous quarter of INR 12,196 crores and 6% from INR 11,759 crores in FY '22. This growth is despite bulk receipt of subsidy from government of INR 84 crores in '22, '23 and INR 51 crores in the current quarter -- last quarter. Loan sanctioned increased 30% Q-o-Q to INR 966 crores from INR 745 crores in Q3, and about 72% increase annually to INR 3,232 crores as compared to INR 1,880 crores in FY '22. The ratio between exposure between self-employed and salaried segment stood at 51.6% and 48.4% respectively. The share to nonhousing loan that is home equity stood about 20.7% of loan book of its housing loan sanctions contributed to about 79.3 of the book. The quality of our NPAs despite INR 700-plus crores of restructured portfolio hitting us during the year, we were able to reduce the GNPA to INR 719 crores at 5.8% GNPA percentage and net NPA at INR 362 crores with a percentage of 3%. We have a total provision of INR 519 crores with a provision coverage ratio of 50% for Stage 3 assets alone. Profitability. Our NIM for Q4 was at 5.1%. NIM for the year as a whole was at 4.8% for FY '23 compared to 5% for FY '22. We have been able to maintain a spread of 3.3% above our guided numbers of 3% by passing on the interest costs, despite intense competition. We will continue to monitor the movement in our cost of borrowings, constrained to pass the change of our customers as well as having a quick control on our other cost. Our average yield on incremental loans sanctioned rose to 10.7% in FY '23 as compared to 10% in FY '22. The profits grew 2% sequentially to INR 82.1 crores during the quarter, driven by stable margin and we earned ROA of 2.7% in Q4 FY '23, same as in Q3 and ROE of 14.4% as against 15.2% in the previous quarter. Our annual ROA and ROE stood at 2.5% and 13.5%, respectively, as against 1.6% and 9.6% achieved in FY '22. New software. We have started implementing a new software in phases. The Phase 1 has gone live from February '23. The loan origination module is fully stabilized. And once the [T-pin] issues are addressed, the loan management, loan collection and [EDL modules] also will be on par by the end of this quarter. There are value addition products as well, which we plan to roll out during the course of this year. Our distribution network was 192, comprising of 159 branches and 33 satellite centers with additional 2 asset recovery branches. I will summarize the key financial highlights for the year ended March '23 before opening the floor. The loan book stood at INR 12,449 crores, registering about 6% year-on-year growth. PAT for the year surged 55% to INR 296 crores. ROA and ROE stood at 2.5% and 13.5%, respectively. The core profitability has remained strong with a solid spread margin of 3.3% and 4.8%, respectively. The gross NPA stood at 5.8%, with a coverage of 50% and net NPA asset 3%. Way forward for the next year, we plan to grow sanctions and disbursements by 20% and achieve an AUM growth of 12% on a conservative basis. The GNPA numbers are planned to be brought down by at least INR 100 crores during '23, '24. I once again thank Mr. Rajiv and his team, and I leave the floor open for any questions.
Operator
operator[Operator Instructions] The first question is from the line of Aniket from BMSPL Capital.
Aniket Kulkarni
analystSo I had a question -- a couple of questions regarding the NIMs. So can you just give a color on what do you feel are the sustainable NIM that we can expect in FY '24, given that rates may have peaked. And can you give some sort of guidance over the next couple of quarters or over the next year for NIMs.
K. Swaminathan
executiveAny other questions?
Aniket Kulkarni
analystYes. And second question is since if NIMs are peaking, then what will be the main catalyst for profitability in the coming financial year and how are we looking at the loan growth and asset quality going into FY '24 as well.
K. Swaminathan
executiveOkay. For the second question, I think I have already answered in the presentation, in the initial remarks. See, we plan to grow around 12% as far as book is concerned, okay? And 20% growth in both the disbursements and sanctions in the current year. This is our broad expectations. We hope that we will be able to do this as we have already done some good momentum in the year pass by that is 2022, 23. As far as NIM, we are confident that we will be able to maintain. In fact, we have passed on all the cost increases, more or less to the ultimate -- in customers. One more thing which I would like to point out, we have also changed the method of passing on the -- that is the periodicity of reset of our interest rate. Earlier, we used to have interest rate reset of every half year. Now from April '23 onwards, now we have decided that such resets will happen every quarter. That is April, July and [Indiscernible] So this also will help us maintain the NIM that we have already projected. We plan to have at least 4.8% in the coming year as well.
Aniket Kulkarni
analystOkay, okay. And just a final question, if I can put in place. Can you just give me the number for the slippages for Q4 FY '23 versus Q4 FY '22?
K. Swaminathan
executiveOkay. I don't have immediately, but I'll give you. Give me some time. I'll get the number.
Operator
operator[Operator Instructions] The next question is from the line of Aviral Jain from Siguler Guff.
Aviral Jain
analystSir, can you please talk about what has been the repayment rates and the competitive intensity. Last 2, 3 years, what we've observed is, there were a large number of BT outs. And even in your opening remarks, you had mentioned that BT outs -- you're trying to contain the BT outs. So how does this balance going forward as you are -- that you see, maintaining BT outs versus maintaining [Indiscernible] and also high disbursements and growing AUM.
K. Swaminathan
executiveSee, the BT outs have been one of the reasons why we could not grow in the last 2 years, okay? We have been able to contain to a large extent. See, last year -- the whole of last year, there were -- the total BT outs were INR 367 crores. But you should also see that we have also got a BT in of around INR 270 crores. So these BT out have been more or less [Indiscernible]. This is one. Second one, the BT outs are also being controlled by our repeated touch with the products from civil. That way we are able to advise the branches about the likelihood of a particular customer going out of our fold. Our branches are able to talk to the customer, meet their requirement, maybe they want some interest reduction or something. If it matches our expectation, then we were able to do that. Because of such things, we were able to contain BT outs to a large extent, especially in the last 2 quarters.
Aviral Jain
analystThe falling book, and if I were to look at the opening book plus disbursements minus your closing book, BT out is not a big portion, but regular amortization of those has caused the loan book to grow only by 4%, whereas your disbursement has grown by almost 25% as a percentage of your opening book for the year.
K. Swaminathan
executiveYes, Aviral. See, this [Indiscernible]. This company is now 23 years old. So naturally, the normal repayments also -- normal repayments also going up year after year. This cannot be avoided. But what we can do is to match this, we need to increase our disbursements so that this is overshadowed, that is what we are planning. And the month after month, we are seeing that the increased disbursement vis-a-vis the previous months or previous quarters are always on the higher side so that we are able to match the AUM. I assure that in 2024, this AUM growth will be more than asset by the likelihood of repayment, normal repayment or some prepayments. Some prepayments also cannot be avoided. So with all this, we will be able -- we are confident that we will be able to increase our AUM.
Aviral Jain
analystAnd sir, this is very heartening to hear about the BT in, you mentioned some INR 200 crores of BT in that your team has been able to garner. Is there a separate product? How is that being achieved? And if you can give us some understanding of are these high-yield loans from some of the NBFCs or housing finance companies which are chasing high-yield housing loans? Or where are you getting in from? Could this be a bigger number? Could you make a bigger play because some of the higher yield housing finance companies are also reporting very, very strong asset performance. So there would be a lot of seasoned loans, which they would have given out 2, 3 years back. Which could be chased. I'm just -- I wanted to understand how is this being achieved? And it's a tremendous achievement on part of your team on this regard.
K. Swaminathan
executiveOkay. Thank you, Aviral. See, the point is, one, our interest rates are really competitive compared to this in the industry. And sometimes, during the course of last year, we found that our interest rates are one of the cheapest. This is one of the main reasons why people are coming from maybe a slightly high priced NBFA to our fold. This is one main reason. We also have a product whereby a customer with a better credit score, we will be able to offer a cheaper interest rate vis-a-vis that in the industry. For these reasons, we are seeing a good amount of BT in the last 2 quarters.
Aviral Jain
analystIs there a focused team who is only focusing on BT in, and how do you see that going forward?
K. Swaminathan
executiveThe fact is, we don't have a specific team. We have a sales team, but we are [filling up our field] saying that this is one opportunity we should not lose. So our people have been able to take care and whenever such customers are there, we are able to get the momentum.
Aviral Jain
analystAnd one last, again, would you expect the trend to continue increase going forward? The BT in.
K. Swaminathan
executiveDefinitely. Because our pricing is slightly competitive compared to the many of the players in the housing finance industry. So this is the main reason of BT ins coming. We will try to maintain the same competitive pricing, so that going forward too, we will have a similar [drive to assess].
Aviral Jain
analystAnd sir, as you mentioned, the interest rates are among the lowest in the industry, so who do we see as immediate competition from a segmental perspective, because -- is it more Can Fin Homes, which is very, very going after prime borrowers and not so much like an [Indiscernible] or some of the other affordable housing finance players.
K. Swaminathan
executiveI don't want to name any specific corporate in this particular call. But in the housing finance industry, I think you know very well, there are players who are giving the cheaper, and there are lots of players who are costlier. So we are somewhere in between. So definitely, customers who have got a track record in other housing finance companies, they are ready to switch over to us. The same way as some of our corporates -- or some of our customers are going to others. So our pricing becomes attractive for those customers who are being priced on a higher scale in some of the [Indiscernible].
Aviral Jain
analystOkay. And going forward...
Operator
operatorSorry to interrupt, Mr. Jain, may we request that you return to the question queue for any follow-up questions? The next question is from the line of Renish from ICICI Securities.
Renish Bhuva
analystCongrats on a good set of numbers. Sir, just 2 questions from my side; again, on the growth side. So does our 12% AUM assumption would require any investment in branches. I mean, we have not yet sort of opening branches in the last 2 years. So with this assumption of 20% disbursement growth and 12% AUM growth, does it require any aggressive branch expansion? Or do you feel that the current branches are capable enough to drive this growth?
K. Swaminathan
executiveRenish, this year, that is '23, '24, we plan to open some 10 branches and 10 satellite centers, okay? This is excluding some of the existing satellite centers. We have around 33 satellite centers now. Some of the existing satellite centers will get upgraded to a branch. When they reach a critical level, we upgrade them to a branch. So excluding such upgradation, we plan to open some 10 branches and 10 new satellites. Any disbursements in these new branches and the satellite centers, we directly lead an [Indiscernible].
Renish Bhuva
analystSir, second, on the credit cost side. So this quarter, credit cost has been still lower. So on a steady state basis in '24, considering our coverage ratio is already at 50%, and if asset quality remains up fresh slippages were to remain at the current level, what sort of a credit cost you are assuming in '24?
K. Swaminathan
executiveMaximum of INR 25 crores. This is what we are planning. A maximum of INR 25 crores of credit cost in '23, '24. Okay, and we would like to continue it still lesser. Hopefully, if slippages are maintained, we will be able to contain, but we plan to have a maximum of INR 25 crores credit costs.
Renish Bhuva
analystIn '24?
K. Swaminathan
executiveIn '24, yes.
Operator
operatorThe next question is from the line of Paras Pandit from Nirmal Bang.
Paras Pandit
analystI was checking through the presentation. I could not find the borrowing profile given this time. So if you could shed some light on the split between the banks and -- yes.
K. Swaminathan
executiveYes. I'm sorry, actually, we only removed because the presentation happened to be a bit lengthy that's why we fairly removed. Anyhow, I will tell you, see the borrowing remained more or less the same. That is why we thought we did not do. But I'll tell you the issue is, see, we had [INR 9,688] crores of borrowings in the previous quarter -- the previous year. Now it has moved to INR 9,914 crores. In that, the borrowing from NHB has come down by around INR 500 crores -- from around INR 2,000 crores in '22 to around INR 1,500 crores in '23. But that has been offset by an increase in borrowings from banks from around INR 6,600 crores to INR 7,300 crores. And our borrowing from our parent Repco Bank remained more or less stable at around 1100 crores. So net to net from INR 9,700 crores approximately to INR 9,900 crores, borrowing in FY '23, which means INR 200 crores increase in borrowings. I'm sorry that we have omitted, it was only because we found that the presentation was becoming a bit lengthy. And we will see to it that from next presentation onwards, these particular numbers are included. Sorry for that.
Paras Pandit
analystCould you also provide the incremental cost of borrowing?
K. Swaminathan
executiveWeighted average cost that is -- incremental is 8.1%.
Paras Pandit
analyst8.1%. And segment-wise, that would be?
K. Swaminathan
executiveSegment wise, I do not have immediately. I will -- Segment wise means, housing loans and [Indiscernible] you're saying, right?
Paras Pandit
analystYes.
K. Swaminathan
executiveYes. So my cumulative borrowing cost -- my cumulative borrowing cost is at 8.08% as of March '23.
Paras Pandit
analystAll right. I would....
K. Swaminathan
executiveI think it's 7% in March '22. So 1% increase is there. In the past, we have more than that. From 8.15, our borrowing -- our lending cost has gone up to 9.6% as on March 31.
Operator
operator[Operator Instructions] The next question is from the line of Himanshu Taluja from Aditya Birla Sun Life AMC.
Himanshu Taluja
analystJust few questions at my end. Firstly, when you're giving a disbursement guidance of 20%. If you can also talk about qualitatively that another new LOS in [Indiscernible] software. How you are seeing the -- have you started seeing the normalized trend in terms of the disbursement in the month of April and May? Secondly, in terms of the mix composition given, we have made last year a lot more cleanup on the asset quality and now we are comfortable on our credit cost as well for going ahead, what should be the mix between the portfolio between home loan and LAP? Do you expect any change in this?
K. Swaminathan
executiveThe software has been implemented only from February. So some stabilization is going on. But definitely, this new software is going to be an enabler in making us reach 30%, that is for sure. Because it has got added features go to give...
Himanshu Taluja
analystSir, your voice is breaking.
K. Swaminathan
executiveThis new software is going to be a definite enabler in increasing our disbursement. That is for sure. And I can tell you that in the 2 months or 3 months of implementation in the branches, this has been accepted well by our fee. [Indiscernible] basic question, there so many ad on features that is going to be there, including mobile lending and all. So going forward, all these things will help us in improving our disbursement. That is for sure. Second, as far as home loan -- I don't -- we don't want to like call -- we would like to call it as home equity because it also includes some of the commercial and other products in this -- so this home loan equity portion will remain more or less at 50-50.
Himanshu Taluja
analystOkay, sure. Sir, second question is around your asset quality. If you can just talk about your restructured book, what is the outstanding, how much provision coverage you are holding, and where is this breakup of the restructured book sitting on the between Phase 2 and Phase 3? And how much you expect to any adverse outcome in your restructured book?
K. Swaminathan
executiveAs far as restructured book is concerned, I can tell you the worst is over. See, we had around INR 700 crores of book -- restructured book during the year -- hitting us during the year, out of which around INR 200 crores has already slipped.
Himanshu Taluja
analystINR 200 crore, sorry?
K. Swaminathan
executiveSo the remaining -- the remaining INR 400 crores, out of approximately INR 150 crores to INR 200 crores is in Stage 2. This -- even though it is in Stage 2, we are seeing some acceleration in repayments. So while I'm not ruling out some slippages from this restructured book, we do not feel that there will be going to be a big hit because of restructured book in the current year. I do admit that this is going to be an issue in the current year if at all there are going to be slippages in the current year. This restructured book will be an issue, but we don't foresee any big hit because of restructured book. Because in our view, the worst is over as far as restructured book is concerned. Given all these Stage 2 accounts, we are seeing repayment. The only thing is, they are paying every month with some lag. We would like to see that some acceleration happens in such restructured books. Hopefully, or this current year, this restructured book will also become normal.
Himanshu Taluja
analystOkay, sure. Sir, in your credit cost guidance for FY '24, you are considering the movement of your restructured book, some slip of the restructured book in your estimate?
K. Swaminathan
executiveYes. But see, please also understand that we will be having some recoveries. To that extent, there will be a saving in provision. So the additional credit cut that we may require because of the slippages is likely to be offset by the recovery that we may make from our core NPA portfolio.
Himanshu Taluja
analystSure. And sir, just my last...
K. Swaminathan
executiveWe plan to have additional INR 35 crores.
Himanshu Taluja
analystOkay, sure. And sir, just my last few questions. On the Slide 13, your margins have improved by 40 bps during the quarter. The spread is compressed by 20 bps, can you give some clarification how triggered this basically -- how this triggered this?
K. Swaminathan
executiveI'm unable to get you. Actually, our margins have increased. There's no second opinion that the margins have increased quarter-on-quarter. Because of our increasing MLR that is a minimum lending rate that we charge our customers, the margins are increasing quarter-on-quarter. But I could not get your question on the...
Himanshu Taluja
analystSir, my question is when the MLR has increased, as you mentioned, your margins have improved. Why there's a spread compression of 20 bps during the quarter?
K. Swaminathan
executiveBecause there may be an increase in costs. So please understand. See, there may be an increase in borrowing cost during the quarter, but we would not have passed on that particular increase to all the customers. The MLR increase has happened only for the new customers. The resetting is happening only once in 6 months. So during January to March, only those accounts which sell for reset only would have got the increased interest rates. That's why I said in the initial remarks that going forward, since we are going to have the reset every quarter instead of every 6 months, this passing on of this interest -- any cost increases from our borrowings will definitely happen in the faster pace from the current quarter onwards.
Himanshu Taluja
analystOkay, sure. Thank you, sir. Thanks a lot.
Operator
operatorThe next question is from the line of Sushil Choksey from Indus Equity Advisors.
Sushil Choksey
analystCongratulations to the team Repco for a stable number, and best wishes for all the growth. Sir, my first question is average ticket, which is approximately INR 12 lakh with the housing prices and line prices on upswing. In the geography where we are -- we have spent, do you see that average ticket size growing?
K. Swaminathan
executiveThanks, Sushil, for coming to the conference. See, the average ticket size as well as is for the entire book. But actually, if you see only the ticket size for the current year, that is '23, the average ticket size is INR 17.8 lakhs. This is as against INR 15.33 lakh in the previous year, which means the average ticket size is, in fact, going up. But when we see 105,000 accounts, the average ticket size remains at [Indiscernible].
Sushil Choksey
analystBut do you see that further going up or stable around INR 17 lakhs, INR 18 lakhs?
K. Swaminathan
executiveYes, definitely. It is going up. It is going up.
Sushil Choksey
analystSecond thing, sir, in competition where the growth is visible between 30% to 40%, and I'm sure your digital and software spend would be stabilizing in this quarter. If so, is the aspiration internally for growth higher?
K. Swaminathan
executiveI would not like to spill the secret, Mr. Sushil, let me be very clear. I want to be very conservative when I'm talking to people like you.
Sushil Choksey
analystConservative is fine, sir. But is organization geared up if there is demand at your existing offices, and remote locations where you have spoken hub or whatever. If the demand is higher than your origination -- origination capability need support. That's what my question is more or less.
K. Swaminathan
executiveDefinite, sir. Definite. We are seeing some momentum, and we trying to fill any gaps, whether it is in human resources, or in technology or in other requirements, wherever such gaps we are finding, we are trying to fill up immediately. And definitely, we are confident that we will be able to even surpass our own estimates.
Sushil Choksey
analystSo does it mean that your current staff strength is capable of handling much bigger and larger volume than what you're processing today?
K. Swaminathan
executiveMay be, if at all there is requirement, current staff requirement is enough, especially in some pockets. Maybe in some geographies, we may require more people, especially where we are not all that popular, we are finding it slightly difficult to get people and some attrition also happening in such geographies. So going forward, maybe we may have to seek our HR policies so that we get the best talent in these geographies as well. But as of now, in our main southern markets, especially in Tamil Nadu, I think our staff strength is [Indiscernible].
Sushil Choksey
analystWhere do you see your cost to income?
K. Swaminathan
executiveCost to income should go down. It's slightly on the higher side, and that can be offset by productivity -- improving productivity. That is our expectation.
Sushil Choksey
analystLast 5 year average is around 20%, 21%.
K. Swaminathan
executiveYes, I understand. I understand that. Maybe see, please understand, in the last year, we had added approximately around 200 people, including some trainees and all we have added. So that is one of the reasons why our cost to income ratio went up, and there was also cost due to this technology change. These things may continue also. See, for example, this year, we are planning to have some staffing cost increases because of the salary revision and all to be given to employees. Because it is long overdue. But all these things may be an initial cost. But going forward, this will be more than offset by an increasing revenue in the coming quarter. That much we are confident.
Sushil Choksey
analystAny view on the parent company's holding in Repco Home Finance?
K. Swaminathan
executiveThey are already having [37%]. I don't think there will be any change in that.
Sushil Choksey
analystBut they are in need of capital, that's what I hear.
K. Swaminathan
executiveRepco Bank is in need of capital?
Sushil Choksey
analystYes.
K. Swaminathan
executiveI'm not aware, sir. I'm not aware. Let me be very clear.
Operator
operatorThe next question is from the line of Praveen Kumar from Equitas Capital Advisors.
Praveen Kumar
analystI was looking at your region-wise loan book disclosure that you provided in the presentation. So there I was noticing that on a Y-o-Y basis, you have degrown in Gujarat and Kerala, and there has been marginal growth in Maharashtra. So what I wanted to understand is that -- is this largely -- what I wanted to understand is that is this largely driven by competition -- competitive intensity in these regions? Or is it driven by any adverse asset quality experience that you might have had and you decided to [Indiscernible] so could you throw some light on that?
K. Swaminathan
executiveThank you, Praveen. It is not specific to this particular market. Maybe Gujarat, what you are saying is right. Maybe we have slightly de-grown in that particular region during last year, but we have taken steps. We have changed some people there and all that. We are confident in '23, '24, Gujarat also will be contributor. As far as Kerala is concerned, I would like to mention that in previous 2 years, we had degrown in a larger manner in Kerala. In fact, we did not grow at all in Kerala. We even stopped the disbursements. But now we have started disbursements in Kerala, this has happened. Pune, that is the Maharashtra region is turning around, you will see good improvement in '23, '24 as well as Maharashtra is concerning. Gujarat was a challenge last year. Gujarat will turnaround this year. And we are trying to open more branches in our Ahmedabad region. Ahmedabad region consists of Gujarat, Rajasthan, as well as Madhya Pradesh.
Praveen Kumar
analystSo when you say it was a challenge, you mean from a competitive intensity perspective or from an asset quality perspective, I wanted to understand that.
K. Swaminathan
executiveNo, no. One is competition. Second one is our brand. Our brand in Gujarat is not as popular as in Tamil Nadu. So that's also a challenge in Gujarat. And there were some issues related to the staff, some attrition and all in that particular locality. These are getting addressed.
Praveen Kumar
analystSo do you -- when you guide for a 12% kind of AUM growth in FY '22. These 2, 3 states, which you spoke up, they should go on par with the book? Or there will still be a drag as far as growing lower than the overall growth rate.
K. Swaminathan
executiveNo. Actually, we expect Gujarat and Maharashtra to contribute better. And not that these areas we are slightly new. So whatever disbursement is going to happen in these particular areas it will largely improve our area, compared to the same type of disbursements in our Tamil Nadu area because these are all new places for us. There will not be much repayment. So our AUM growth will be better in these geographies.
Operator
operatorThe next question is from the line of Kunal Shah from Citi.
Kunal Shah
analystSo firstly, in terms of the balance transfer number for FY '23. You mentioned it was INR 367 crores, how much was that? For full year FY '23.
K. Swaminathan
executive[indiscernible] for BT out.
Kunal Shah
analystBT out. So BT out was INR 367 crores, which is almost like 3% of the opening AUM. No sir, I'm just checking -- is that the right number?
K. Swaminathan
executiveYes, [Indiscernible]
Kunal Shah
analystOkay. So it was just 3% annually for entire FY '23? So when we have -- maybe highlighting in terms of almost like 12% AUM growth, 20% disbursement growth that is suggesting almost like 16% kind of a rundown, which would be just the normal repayment. I think there -- maybe then we are highlighting that this entire BT out will be almost kind 0 kind of a number because this year, it was slightly on side -- but so is that in the assumption that maybe on the BT out side, there will be much, which will be there and there will be a [Indiscernible] delta available?
K. Swaminathan
executiveBT outs will be matched by BT in, or an increased BT in. So next [Indiscernible] there will be an increase. So if you see only BT outs, yes, what you are saying is right, but we are also expecting an increase in BT in. So net, there will be an increase. This is our expectation.
Kunal Shah
analystOkay, okay. And secondly, sorry, if I have missed on the [Indiscernible] you are highlighting to Himanshu's question on restructuring. So what is the [Indiscernible] at this point in time? And if I were to look at Stage 1 plus Stage 2, we have provisioning of almost 1.3 odd percent. So if you can just highlight in terms of how much we are carrying as a provisioning on Stage 1, and how much is the provisioning on Stage 2?
K. Swaminathan
executiveOne minute. I think it is 0.5% on -- one minute. See, Stage 1 provisioning is 0.5%. Stage 2 provisioning is 6.5%. And Stage 3...
Kunal Shah
analystYes. Stage 3, yes. And what is the proportion Stage 2?
K. Swaminathan
executiveStage 2 is around 10% -- approximately 13%. But let me be very clear. Let us give that exact MIS. Maybe going forward, we will be able to give you even the breakup of Stage 1 and Stage 2. As of now, we do not have the exact number, but it should be around 12% to 13%.
Kunal Shah
analystYes. So when we look at it, almost 12% to 13% of Stage 2 and maybe somewhere around 5.8% of Stage 3, so almost like 18, 19-odd percent against which we have ECL provisions of 4-odd percent, and still we are landing for INR 25 crores of credit costs. So does it seem like quite adequate at this point in time because maybe on the overall set fully provisioning of 4.2 still seems slightly lower here.
K. Swaminathan
executiveYes. We are confident on only one front, sir. We are now focused more on Stage 2, as well as the current dues. We have created a separate collection vertical from April 23 onwards. So almost 66% -- 66 people are exclusively or only on collection for current dues as well as Stage 2 dues. These people are not handling the core NPA. So we are confident that we will be going below 10% as far as Stage 2 numbers are concerned. You will see the numbers in the coming quarters, we will be able to give a breakup of Stage 1 and Stage 2 in the coming quarters. That is the confidence that we are getting, and we are seeing increased -- better numbers in the first 2 months itself. This collection vertical is proving to be a game changer in my view -- going to be a game changer in my view in the current year. So definitely, the Stage 2 slipping to Stage 3 will more or less be reduced to the maximum in the current year. That is other expectation.
Kunal Shah
analystOkay, okay. And then in terms of the quarterly volatility, what we see generally in Q1, there is an inch up since we would have rolled this out from April, then should we see [end to debt] trend as well or [debt] will still continue?
K. Swaminathan
executiveI don't get you.
Kunal Shah
analystGeneral in for, Q1 and Q3, we see inch up, which is there in the Stage 3 and that is largely the flow-through from Stage 2, which happens, okay, particularly in Q1 and Q3, and that has been historically the prime for the go. So now given that you're saying that we are putting the collection team from April, more focused on Stage 2, then we should we assume like a more consistent behavior across the quarters or maybe that quarterly volatility can still continue?
K. Swaminathan
executiveThat is our expectation, sir. We want the NPA numbers to come down sequentially quarter-on-quarter. We are confident. Even if there is any slippery, it may be a small number, it may not be a big hit. That is our expectation.
Operator
operator[Operator Instructions] The next question is from the line of Rahul Jain from Credence Wealth.
Rahul Jain
analystCongratulations on the good numbers. And the BT in of INR 200 crores you mentioned that was really good. And just to understand, has the momentum, so last entire year, this amount is at around INR 200 crores. Have you seen the momentum of BT in increasing in last 6 months or last 2, 3 months, 4 months? How do we see that?
K. Swaminathan
executiveYes. In the last 2 quarters, I do not have the exact number of month on month. But in the last 2 quarters, we are seeing a momentum as far as BT in concerned.
Rahul Jain
analystAnd that is primarily due to the competitive interest rates, which we have been able -- you said, we are providing the lowest interest rate. So just to understand what has helped us in terms of this? And is the momentum continuing?
K. Swaminathan
executiveThat is a primary reason. One of -- I will not say we are the lowest. We are one of the lowest in the industry. That is Primary reason.
Rahul Jain
analystSure. But given the industry is competitive and typically, everyone looks forward to growth. So what exactly are the reasons for our success on this side?
K. Swaminathan
executiveI am unable to provide a specific reason, Mr. Rahul. But the only thing is -- maybe because -- we are now focused on disbursements. Each and every file is getting focused. Maybe the customers are having a feel that things are changing in RHFL, maybe because we are attacking [Indiscernible] maybe because of all these reasons, customers get a feel that things are turning for the better in RHFL that could be one of the reason.
Rahul Jain
analystSo with regards to BT in, are we targeting certain markets or certain kind of players where we feel the vulnerability among the customer is higher where we can easily get them to our site. Is that how we are trying to strategize that?
K. Swaminathan
executiveSo we do not have a specific strategy, but most of the BT in are mostly from the [Indiscernible], where we are already popular and where we have DSA also [indiscernible] so these people are able to convince the customers from other housing companies perhaps. But as we say, but we do not have a specific strategy of targeting a particular geography or a particular lender.
Rahul Jain
analystAnd when we spoke about 12% AUM growth, 20% sanctions and disbursement growth. So typically, are we trying to get more market share? And if so, how are we doing it specifically? Is it like one, you mentioned about opening up of new branches, Gujarat area being now the focus area.
K. Swaminathan
executiveOne is, opening the new branches. That is main, I think. Second one is follow-up. Equal level follow-up that is being done. I think that is going to help us in improving our disbursements. Compared to the previous thing, now we have started following up on a [file wise] from our head office once again. Third one is our [Indiscernible] because of our decentralization that we have done, that has proved to be a game changer. There are so many new files are getting sanctioned, given they're at the lower level. So that has helped us to improve the numbers and the simplification of processes. More importantly, the new platform will definitely help us in improving our performance.
Rahul Jain
analystSure and the current -- the 2 months of the current year, do we see that kind of momentum or that momentum is much better than what you're guiding for?
K. Swaminathan
executiveI don't want to give you a number, sir. But I'm seeing some definite improvement compared to [Indiscernible] previously. Year-on-year, sorry.
Rahul Jain
analystAnd this is across your growth sanction disbursement. And also the BT ins and the BT outs.
K. Swaminathan
executiveYes, across geographies. Net to net. I don't have exact number of BT outs or BT ins in the last 2 months. But across geographies, we are seeing a better performance in disbursements, compared to year-on-year.
Rahul Jain
analystSure, sir. Wish you all the best.
Operator
operatorThank you. [Operator Instructions] The next question is from the line of Aviral Jain from Siguler Guff.
Aviral Jain
analystSir, just quickly I wanted to understand, if I were to look at the whole of FY '23 versus FY '22, the net interest income has gone down, whereas the yield. There was only a very slight compression in yield. So was it that the AUM buildup happened towards the latter half of FY '23?
K. Swaminathan
executiveYes. Primarily, that is the main reason. But there are some other factors as well. Prime reason as you say, it is because the disbursements or the increase in the AUM happened in the later half. But some of the issues are related to the previous year. So we thought that there were some previous year issues related to processing fees [Indiscernible]. That was one other reason. Second one is some accounts, we started providing 100%, so that such accounts -- some old accounts in NPAs, we have started providing 100%. In those accounts, we had to reverse whatever the interest income that [indiscernible]. So these are some of the main reasons. The third one is some PMAY, all these subsidies that have come. In such cases, the processing fees, we got to diverse, so these are the things. More importantly, penalty income, see P&L income because of our efficiency, P&L income has reduced. So other interest income, other than loan-related income that has come down. And then deposits, we were having nearly some INR 400 crores of deposits with the bank. That has now come down to INR 153 crores. So multiple factors because of all these reasons, but mostly pertaining to the previous year's issues. Otherwise, our income should have gone up at least by INR 15 crores to INR 20 crores year-on-year.
Aviral Jain
analystSo would it be fair to say that your Q4 effective yield on the book is the right way to look at your book going forward, which will mean that there would be a very strong NIM growth?
K. Swaminathan
executiveThat is precisely the point I was supposed to come. Yes, if you see Q3 to Q4, you would have seen a definite increase in the net interest income as well as interest income vis-a-vis the previous quarter. So this will be maintained in the coming quarters as well. Because of a brief, I should say, in the first quarter of '22, '23, there were [Indiscernible] issue. And because of some bulk vouching in the previous year. These are the reasons why our interest income remained more or less stable year-on-year if you take the whole year into consideration. But going forward, I think quarter-on-quarter, there will be an improvement more so because we are replacing our book quarterly, and we keep on increasing our MLR. Between April '22 to March '23, we have increased our minimum lending rate from 8.15% to 9.6%, which means 1.45%, that is an increase, even though cost increase is only by 1%.
Aviral Jain
analystOkay. And since you are disbursing more the processing income increase, we'll take care of the P&L interest income.
K. Swaminathan
executiveHopefully. But the processing income, I think, maybe [Indiscernible], we have to spread it over the life of the asset. So whatever [indiscernible] I cannot vouch. But if you can do some other products, related products like insurance and all that may help us. That we will take care. That other income will help us.
Aviral Jain
analystI'm sorry, in last year, you had to reverse some of the processing income because it has to be amortized over the life of the loan, right?
K. Swaminathan
executiveIn '21, '22, we booked a large portion of our processing fee income because the previous years, from 2017 onwards, we have started vouching the [Indiscernible]. So in '21, '22, the company reversed all the processing fee income of the previous year. Three or four years, the bulk reverse has happened during 2021, 2022. That advantage we did not get in '22, '23 that was one of the reasons why our total interest income was more or less flat year-on-year.
Aviral Jain
analystOkay. But that would have depressed the number in FY '22, not increase it. I think I'm not able to follow.
K. Swaminathan
executiveThe point is, your point was why our total income remains the same, even though there is an increase in AUM, right?
Aviral Jain
analystYes.
K. Swaminathan
executiveSo the issues are, that's what I'm saying. There are multiple factors which contributed to this stable interest income -- total income, interest income in '22, '23, vis-a-vis '21, '22. Once such reason is this [Indiscernible] that I was telling you. Second one is because we transferred many accounts from Stage 3 to 100% provided accounts. So we have to reverse. That was in '22, '23. So we have to reverse much of the interest income that we had booked in those accounts. So INR 23 crores of principle will be reversed. Third one is on the -- as I was saying, the processing fee, and in case of bulk receipt of subsidies, again, there too, we have to reverse processing fees in PMAY accounts. Like this, there are so many factors, which led to more or less stand -- stable interest income in '22, '23, vis-a-vis '21 '22.
Aviral Jain
analystOkay. And what was the amount -- quantum of incentives that you received from the government before this.
K. Swaminathan
executiveTotal of INR 84 crores we have so far received. And INR 51 crores was received in the last quarter itself. Out of this INR 84 crores, INR 51 crores, we got it in the last quarter. Despite that we have increased our AUM.
Aviral Jain
analystSo this directly gets knocked out on the AUM and you have to reverse the processing fee on this amount?
K. Swaminathan
executiveYes, yes, yes.
Aviral Jain
analystBut does it get credited back to the customer, the processing fee of this INR 51 crores as for an individual loan? Is it gets knocked off from the principal outstanding? The processing fee part.
K. Swaminathan
executiveYes.
Operator
operatorThank you. The next question is from the line of Rajiv Mehta from Yes Securities.
Rajiv Mehta
analystJust 2, 3 questions. Sir, firstly, when you talk about disbursement growth of 20-odd percent, would portfolio buyout and BT in be outside of this?
K. Swaminathan
executiveNo, no, no.
Rajiv Mehta
analystThey're a part of it.
K. Swaminathan
executiveYes. I don't want to give such guesses. Everything put together.
Rajiv Mehta
analystOkay. Okay. And this portfolio about -- which we have done this year also, I mean, would that be a recurring strategy that we would follow?
K. Swaminathan
executiveNo, I don't want to call it as a strategy. We will take it as and when -- suppose we get a good portfolio at a better price and all, we will take. And we do not want to do only that. See that supplement our normal growth that can be sorted out, but can't be a main thing, and we don't go behind this portfolio buyers.
Rajiv Mehta
analystGot it. So we always keep looking out, provided it suits our profile.
K. Swaminathan
executiveYes.
Rajiv Mehta
analystYes. And sir, in terms of the rate transmission that you did when you increased your MLR from 8.15% to 9.5% today, what percentage of customers you have to increase EMI and by what extent?
K. Swaminathan
executiveSee, we have around like 105,000 customers. Netting NPAs, we have around 100,000 customer. Almost all the customers, may be buying some thousands, almost all the customers get replaced every quarter now.
Rajiv Mehta
analystNo, no, I'm talking about. How this rate transmission was affected? I mean, was it all through tenure extension? Or did you also have to change increased EMI?
K. Swaminathan
executiveNo. Invariably, we keep the EMI same. This is will only lengthen repayment period invariably. But in some cases where it has already reached to maximum, maybe we may have to change the EMI after informing the customers.
Rajiv Mehta
analystYes. So that is the question that is what number of cases and what percentage is portfolio?
K. Swaminathan
executiveI don't have immediately, Mr. Rajiv. Maybe I have to give -- but it will be a very small percentage. Most of the customers, we will be able to accommodate by lengthening the repayment schedule.
Rajiv Mehta
analystAnd sir, again, just coming on Stage 2 asset because Stage 2 loan book or portfolio, it's a sizeable feature for us. So if I remove the restructured -- already restructured piece, still we would have INR 1,500-odd crores, INR 1,600-odd crores of normal Stage 2 asset. Are these accounts -- what is the collection on these kind of accounts? Are they paying regularly? And does the risk of slippage is not significant?
K. Swaminathan
executiveThe risk is not significant. You see has that been significant, how my -- our GNPL would have come down, please understand. The 2 -- when we didn't have a specific collection vertical last year. Now that we have a specific collection vertical, I am seeing a real change in the Stage 2 numbers in the last 2 months. We are confident that going forward, the Stage 2 numbers will be very much manageable and on par with the industry.
Rajiv Mehta
analystOkay. And hence, you would be okay with not increasing coverage because you believe that the Stage 2 pool itself will come down?
K. Swaminathan
executiveDefinite. Stage number 3 will come down. That is for sure.
Rajiv Mehta
analystAnd we are not looking at raising coverage at this point in time?
K. Swaminathan
executiveIt may not be required. If required, we will add, but it may not be required.
Operator
operatorThank you. That was the last question. I now hand the conference over to the management for closing comments.
K. Swaminathan
executiveI once again thank all the participants who took time off to attend a call. On behalf of the entire management of RHFL, I like to assure that this company is on the growth path, and we are confident that '23, '24 will be a real turnaround year for this company. I will seek your continued support for this organization in the coming quarters. Thank you. Thank you very much.
Operator
operatorThank you. On behalf of Yes Securities that concludes this conference. Thank you for joining us, and you may now disconnect your lines.
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