Reckitt Benckiser Group plc (RKT) Earnings Call Transcript & Summary
July 29, 2026
Earnings Call Speaker Segments
Nick Ashworth
executiveGood morning, everyone, and thanks for being with us online for the Reckitt half year 2026 results presentation. I'm Nick Ashworth, and I head up Investor Relations at Reckitt. Before we begin, may I point you toward the customary disclaimers regarding forward-looking information? With us presenting today are our CEO, Kris Licht, and our CFO, Shannon Eisenhardt. Their presentation will be followed by the customary Q&A session. For those of you who cover us as analysts, if you'd like to pose a question live, please log into the Zoom link that was shared with you, and we'll bring you on screen when your turn comes. We'll be taking written questions through the webcast as well. If you could submit those by using the ask a question tab near the top of your screen, I can then read them out. Should you have any follow-ups once the event is over, please feel free to get in touch with the IR team, and we'll be glad to help. So with that covered, I'll now pass things to our CEO, Kris Licht, to kick off the presentation. Kris.
Kris Licht
executiveThanks, Nick, and good morning, everyone. Welcome to the call. I'll begin with a look at how we performed in the first half and touch on some of the main highlights — in particular, the meaningful step-up in Q2 and the more balanced growth we achieved — and then Shannon will walk you through the financial results in greater detail. After that, I'll return to give you an update on how we're progressing in our areas and on the strategic priorities for the second half, which support the full year guidance we've reiterated. Once that's done, the two of us will be glad to take your questions. As I mentioned, we saw a significant acceleration right across the business during the second quarter. For the first half, like-for-like net revenue growth in Core Reckitt came in at 2.7%, and in the second quarter growth reached 4.2%. Importantly, every area and every category showed improvement in Q2, with volume and price/mix each contributing in a balanced way. That result speaks not only to the strength and equity of our powerbrands but also to the ongoing effect of innovation right across our portfolio. Beyond the top line, we kept making solid headway with our Fuel for Growth program. You can see that in the first half results, where we carried on lowering our fixed cost base to offset the stranded costs arising from the Essential Home divestment.
Kris Licht
executiveWe're pushing for more efficiency throughout the company, and we're boosting our capacity to put money behind our powerbrands. On the whole, we keep generating advantages from operating as a simpler, sharper business. By delivering on the priorities we've set out consistently for the past two years, our portfolio has become more focused, our capabilities have grown stronger, and our execution keeps getting better. Moving to our financial results, during the first half we achieved like-for-like net revenue growth of 2.6% for the group, with a notably stronger Q2 at 4.7%. Our AOP margin for Core Reckitt and Mead Johnson came to 23.6% in the half. That beat our expectations, since gross margin headwinds proved less significant than we had anticipated, and we made solid progress offsetting stranded costs through Fuel for Growth. Taking into account the impact from the Essential Home divestment at the end of last year, we delivered adjusted EPS of 152.1 pence in the first half. We kept returning substantial cash to shareholders, handing back approximately £3 billion during the period via both the special and full year dividends and our ongoing share buyback. Today, we've announced a further £500 million share buyback and a 5% increase in our interim dividend. Since we announced our strategy two years ago, we have now returned £6.4 billion of capital to shareholders.
Kris Licht
executiveAt the time we announced our plan, this represented roughly 20% of our market capitalization. The organizational shifts we've implemented throughout Reckitt are producing better execution and making us a more resilient company, one that can successfully take on challenges. You can see that in the sharp acceleration at Core Reckitt during the second quarter, where every one of our areas and categories posted better performance than in Q1. Emerging Markets once more posted strong high-single-digit growth, led by China and India, with Q2 helped by broader-based growth across our ASEAN and Latin American regions. Europe showed sequential improvement as we executed better despite continued category and consumer headwinds, and Q2 saw no seasonal impact. In North America, we got back to growth in Q2, helped by Lysol's continued strong momentum and by the June launch of Mucinex 12 Hour Cold & Fever. All together, Core Reckitt posted 4.2% like-for-like net revenue growth for the quarter. I'd like to return to innovation, since it keeps strengthening our competitive position, enhancing our category leadership, and supporting premiumization. This slide shows plenty of great examples from recent launches, but let me highlight just a few.
Kris Licht
executiveDettol Active Botany — that's our naturally formulated line of disinfection solutions — keeps beating our original expectations by a wide margin in China, since it connects strongly with what consumers want in terms of richer sensory experiences. Building on that win, we've rolled Active Botany out in further ASEAN and Europe markets as part of taking it global. Our newest Vanish innovation, the Turbo formulation made for fast washing and stubborn stains, has delivered solid results in the market, especially in Europe, bringing Vanish back to like-for-like growth in Q2. In Intimate Wellness, we keep growing the Durex Intensity platform, which has now reached 19 markets. That range is doing well and is a fine illustration of how better innovation can expand categories while also reinforcing our premium position. In North America, we've kept widening the Lysol Air Sanitizer lineup with seasonal extensions, and during Q2 we started shipping Mucinex 12 Hour Cold & Fever, one of our biggest innovations in recent years, which I'll return to a little later. Execution isn't only about in-market performance and innovation. We've run into difficulties with our input costs and supply chain stemming from the war in the Middle East.
Kris Licht
executiveHaving dealt with these outside pressures before, we're in a strong position to lessen their effect. Let me walk you through a few of the steps we're taking in supply and procurement. We're locking in essential supply and building strategic stockpiles of key materials like solvents and plastics. Sourcing and manufacturing have been shifted to markets where the impact is smaller. Where we can obtain substitute raw materials, we've adjusted both sourcing and formulations, which includes greater use of post-consumer recycled plastic. These steps, and others, will keep being taken by us to reduce the persistent volatility in commodities. To sum up, the progress achieved in the first half pleases me. Our focused portfolio keeps delivering, with growth picking up in the second quarter and improving in every area and category. Our powerbrands compete in appealing categories that have strong structural growth drivers, and our pipeline of innovation keeps reinforcing both our position and the quality of that growth. There is, as ever, more work to do, and I'll return to our priorities and the opportunities that lie ahead in a moment. I'll now pass things to Shannon, who will take you through our financial performance.
Shannon Eisenhardt
executiveThanks, Kris, and good morning, everyone. As you'll have noticed in this morning's release, we've altered how our financial results are presented so that our reporting is as clear as it can be. Core Reckitt and Mead Johnson are being reported together so you get a clear picture of our ongoing operating businesses. Our group numbers also take in the Vestisee transitional services profit. That income is both time-limited and low-margin, which is why we think it makes sense to separate it out. For comparison purposes, we're comparing Core Reckitt and Mead Johnson against our previously reported 2025 group numbers, which do include Essential Home, since those were the reported numbers at that time. As always, should you have any questions, please get in touch with the Investor Relations team, and they'll gladly walk you through the numbers. Turning now to the key financials for the group. Core Reckitt and Mead Johnson like-for-like net revenue rose 2.6% in the half, with growth of 2.7% in Core Reckitt and 2.0% in Mead Johnson. That reflects a much stronger Q2, with Core Reckitt up 4.2% and Mead Johnson growing 7.2%. Core Reckitt and Mead Johnson gross margin was 50 bps lower at 60.5%, as the positive impact from the divestment of Essential Home was offset by increased input costs and change to category mix.
Shannon Eisenhardt
executiveCore Reckitt's gross margin came in at 60.9%, which is 110 bps lower than a year ago. At Core Reckitt and Mead Johnson, the adjusted operating profit margin was down 100 basis points to 23.6%, which beat expectations thanks to a smaller gross margin hit from the Middle East war along with the pacing and phasing of our Fuel for Growth program. Adjusted EPS for the period fell 9.7% to 152.1 pence, mostly because of the Essential Home divestment. Turning to volumes, Core Reckitt showed sequential improvement there, with volumes rising 2% in Q2, which reflects momentum across every segment and a more balanced algorithm of volume and price growth. Mix gave us one more point of growth as well. In Emerging Markets, volumes were up 3.2% in Q2, or 4.4% if you exclude Russia Hygiene, lifted by continued strong performance from Dettol in China and India and from our VMS portfolio in China. Europe's volumes got better as the half went on despite a difficult consumer backdrop. In Auto Dish, even with promotional intensity staying elevated, Finish held on to its market leadership position and posted volume growth for the quarter. In North America, volumes climbed sequentially to 4% in Q2, powered by continued strong performance in Lysol and helped by the launch of Mucinex 12 Hour Cold & Fever.
Shannon Eisenhardt
executiveMix added 1.4% during the quarter. Now moving to our regional review. In Emerging Markets, like-for-like net revenue rose 9.4% in Q2 and 8.5% across the first half. If you set aside Russia Hygiene, Emerging Markets posted 10.3% growth in the half. Q2 performance was broad-based, with gains in every region and category apart from Russia Hygiene. China recorded a 12th straight quarter of double-digit growth, powered by recent innovations — most notably Dettol Active Botany — and across our VMS portfolio. India posted high single-digit growth, broad-based across all categories, supported by continued salesforce automation, expanded distribution reach, and strong in-store execution. Africa, ASEAN, and Latin America each accelerated, and a number of smaller markets rose by double digits. Lastly, in the Middle East, operational and supply chain conditions got better as the quarter progressed after the initial ceasefire, which contributed to growth throughout the region. We're still watching the situation closely given the continuing volatility. In half one, the adjusted operating profit margin climbed 150 bps to 21.4%, thanks to gross margin expansion from category mix benefits and selective pricing together with our Fuel for Growth program, which allowed for higher marketing investment. In Developed Markets, results improved during Q2. Europe declined 3% in the half, with performance getting better sequentially.
Shannon Eisenhardt
executiveOn a like-for-like basis, net revenue declined 1.5% during Q2. Every category showed sequential improvement in Q2 as we exited the season and kept our attention on strong in-store execution within our Household Care business. In Auto Dish, Finish posted gains in both like-for-like net revenue and volumes, holding market leadership while we actively managed promotional activity. Vanish came back to growth this quarter, helped by our newest innovation, Vanish Turbo. Within Intimate Wellness, Durex achieved volume growth in Q2 alongside a modest drop in like-for-like net revenue, which reflected targeted pricing investments. Adjusted operating margin for half one came in at 27.7%, a decline of 300 bps year-on-year. That reflected supply chain cost inflation landing ahead of our offsetting measures in the second half, partly cushioned by Fuel for Growth productivity savings. Moving to North America: like-for-like net revenue rose 0.8% in the half and was up 2.8% in Q2, powered by strong volume growth. Lysol kept outperforming, helped by robust consumer demand in adjacent categories such as Air Sanitizer and Laundry Sanitizer. Self Care returned to growth in the quarter, aided by initial shipments of Mucinex 12 Hour Cold & Fever, while Household Care stayed softer during the quarter. Finish's performance mirrored weaker category demand in the grocery channel.
Shannon Eisenhardt
executiveFor the first half, adjusted operating profit margin came in at 27.0%, a decline of 260 bps compared with a year earlier. As in Europe, increased input costs weighed on profitability before mitigation steps take effect in the back half, partly offset by continued productivity improvements. Turning to our categories now. Growth was broad-based across the half year, with like-for-like net revenue growth achieved in three of our four categories, and performance improved in Q2 across all four. Self Care rose 2.4% in the half, helped by sustained momentum in the non-seasonal business, with strong growth for Gaviscon in ASEAN, Latin America, and Europe, together with the VMS portfolio in China, which keeps gaining from innovation launches. That growth was partly offset by a weaker cough and cold season in Europe and North America, which hit seasonal OTC brands in Q1. Germ Protection posted strong growth of 10.5% in the half, powered by continued impressive results from both Dettol and Lysol. Innovation-led momentum in emerging markets supported that growth, with Harpic showing sequential improvement as the half progressed. Household Care fell 6.6% in the half, reflecting a 250 basis point impact from Russia Hygiene plus heightened promotional intensity in the European Auto Dish category. This was partly offset by Vanish returning to growth in Q2.
Shannon Eisenhardt
executiveIn the first half, Intimate Wellness posted 0.5% growth, driven by a strong showing from Durex in India and Latin America, which countered the effect of VAT changes in China. Veet achieved broad-based growth across all three areas. As of May, 45% of Core Reckitt top CMUs were in gain or hold, compared with 55% at the full year. Keep in mind that this metric is binary, and large CMUs carry a material impact. Mucinex US and Durex China are two examples of large CMUs that currently sit outside gain/hold territory. We stay focused on driving strong share performance and reaching our 60% target, and flipping these two CMUs back into growth would largely close our gap to that target. Now moving to our non-core businesses, beginning with Mead Johnson Nutrition. Like-for-like net revenue rose 2% in the half, with strong price/mix of 5.9%, offsetting a volume decline of 3.9% as it lapped elevated inventory build in the prior year. International performance was led by Latin America. Innovation stayed focused on portfolio expansion, with new rice-based product launches in both the Philippines and Mexico during the period. Lastly, Vestisee generated £235 million of net revenue, delivering adjusted operating profit of £12 million from the service agreements we have in place.
Shannon Eisenhardt
executiveTurning next to adjusted operating profit. At constant currency, adjusted operating profit for Core Reckitt and Mead Johnson came in 14.5% lower, which followed the 2025 divestment of Essential Home. The margin of 23.6% declined 100 basis points versus a year earlier, though it was still ahead of what we had expected. That reflects a smaller gross margin hit from the Middle East war along with ongoing fixed cost reductions under our Fuel for Growth program, and those roughly offset the stranded costs resulting from the sale of Essential Home in the first half of the year. Let me give a bit more detail on Fuel for Growth. We've described savings as coming from four areas, and we're seeing strong progress in organizational simplification and in right-sizing our investments. Now the other two. Within shared services, we keep making progress as we expand our global operating model. We're rolling out shared services across HR, finance, IT, and supply, and our three global hubs are now up and running. Our focus is on extending shared capabilities further within those functions around the world, and across additional functions too. We're also speeding up how we apply digital and generative AI throughout the business, and we believe there's a long runway here to drive both growth and productivity.
Shannon Eisenhardt
executiveKris is going to return to this in a moment. Our attention stays on achieving those efficiencies as we handle the stranded costs tied to separating our non-core businesses. Turning to the figures, fixed costs were broadly flat versus half one 2025, at 20.1% of net revenue, as Fuel for Growth savings largely offset the Essential Home stranded costs. The program is still on course to hit our upgraded goal of fixed costs under 19% of net revenue by the close of 2027. On the costs of delivering the program, we still anticipate roughly £1 billion, with about £350 million of that falling in 2026. Moving now to EPS. We posted 152.1 pence in the half. The 9.7% drop compared with the first half of 2025 came mainly from lost income on the sale of Essential Home and weaker operating profit in Core Reckitt and Mead Johnson, reflecting higher input costs during the period. That was partly offset by income from the Essential Home vehicle, a reduced share count following the share consolidation together with the £1.6 billion special dividend, and our continuing share buyback program. It has been another strong stretch for cash returns. We paid an £800 million full year dividend, bought back £600 million of shares under the share buyback program, and returned £1.6 billion after the sale of Essential Home.
Shannon Eisenhardt
executiveAll told, we returned more than £3 billion to shareholders during the period, which brings total cash returned to shareholders to over £6 billion since the strategic plan was announced in 2024. That aligns with our capital allocation policy, under which we put priority on investing in organic growth and a progressive dividend, while keeping a single-A credit rating. Any excess cash goes back to shareholders. Now to cash flow. During the first half, free cash flow came to £419 million, and most of the year-over-year effect reflects the operating profit we lost from Essential Home. That resulted in cash conversion of 42%, as we keep investing behind our Fuel for Growth program. The half year dividend is going up 5%, matching prior year. Our balance sheet is still strong, with net debt to EBITDA of 2.5 times, consistent with what we expected after the £1.6 billion special dividend paid in February of 2026. As we noted in March, leverage should begin trending back down through 2027. Consistent with our commitment to return excess cash to shareholders, we announced a new £500 million 12-month share buyback program this morning. Lastly, let me turn to what we expect for the rest of 2026.
Shannon Eisenhardt
executiveWe feel good about how we performed in the first half and the momentum we're seeing throughout our business. Our outlook for Core Reckitt in full year 2026 — like-for-like net revenue growth of 4% to 5% — remains the same. Looking at the second half, we anticipate Emerging Markets will keep delivering broad-based growth at a similar level to half one. In Europe, we're expecting like-for-like net revenue growth to come back in half two, improving sequentially as the half progresses, helped by solid execution and new innovation launches, along with pricing actions we have planned. In North America, we expect a stronger second half, with more weight on Q4 because the comparative in Q3 is challenging. For our seasonal OTC business across every geography, we're planning on incidence levels running slightly above the prior season. Guidance for our adjusted operating profit margin is also unchanged, and for Core Reckitt and Mead Johnson we expect it to land in the range of 24.9% to 25.6% for the full year, with a significantly stronger second half. Commodity prices remain volatile, but we have confidence that the steps we're taking will offset any effects across the full year. We restate our ambition of delivering sustainable, long-term EPS growth, while recognizing the headwind caused by dilution from the divestment of Essential Home.
Shannon Eisenhardt
executiveNow I’ll pass it back to Kris, who will discuss our strategic priorities.
Kris Licht
executiveThank you, Shannon. With the time that remains, I'd like to talk about what we're prioritizing in each of our areas and the efforts underway to set Reckitt up for growth that is long-term, sustainable, and consistent. Let me begin with Emerging Markets. This represents our biggest opportunity for growth and keeps producing outstanding results. Our priorities in the area remain the same, and our new operating model is enabling us to unlock faster performance. We're raising penetration in mature categories, we're building new categories, and we're scaling the next generation of growth markets. At our event last December, we highlighted much of what we're doing across these areas. On penetration, we're delivering it through stronger execution in markets such as India and China, using consumer engagement strategies that differ sharply: offline-led in India and online-led in China. The learnings and best practices from these markets are today being carried into other markets. Self Care represents a major opportunity for us as we broaden education and activation around nascent categories in this space. We're seeing results from this today. Self Care grew double-digit in Emerging Markets in the first half, led by Gaviscon and continued strength of our VMS portfolio. We've been focused on scaling in a number of smaller, high-opportunity markets to deliver more broad-based growth across the area.
Kris Licht
executiveApart from MENART, every one of our regions posted like-for-like net revenue growth in Q2. In China, Q2 marked a 12th consecutive quarter of double-digit growth. Strong innovation and executional excellence, especially online, keep driving this. The steadiness of our growth in China really shows the breadth and strength of our portfolio in that market. India keeps performing very strongly, with consistent growth across each of our categories, driven by our loved and trusted powerbrands and activated through increasingly smart distribution. ASEAN grew high single-digit, with Indonesia and Vietnam leading growth in the region. Colombia remains a very strong growth market, with Latin America overall back to mid-single-digit growth and Brazil showing an improved performance. In Africa, though small today, we see exciting long-term opportunities, and the region was in growth in Q2. Now back to China. In July, we opened our new Shanghai Science and Innovation Center, which speaks to our priorities and intentions across China and emerging markets. We're really proud of this facility, our ninth global innovation hub. This investment marks an important milestone in our continued commitment to China and the country's growing role in our global innovation.
Kris Licht
executiveThis hub brings together what consumers want, new ideas, and regional know-how so we can build the following generation of products for buyers in China and across the globe. By linking R&D with live streaming that captures consumer feedback in real time, we'll sharpen both the quality and the relevance of what we innovate, get products to market faster, and foster stronger consumer preference. It's one more illustration of how we're localizing our capabilities in the growth markets that matter most to us and giving our teams game-changing digital science. Moving on to Europe. Conditions for operating there remain difficult, and growth in the category is still subdued. Even so, the steady improvement we've witnessed across the half gives us encouragement, underpinned by innovation, premiumization, and better in-market execution. That produced stronger performance in Q2 across all four of our categories in the region. In the highly competitive Auto Dish market, we've taken targeted steps to defend our leadership positions, and we've kept trading consumers up into the premium tiers of Finish. Durex Intensity stands out as a prime case of innovation fueling premiumization, delivering continued strong results as this first-to-the-world product rolls out into new markets and we bring extensions into the range. As we look toward the second half, our pipeline of new innovation launches is strong, and our focus is on consistent execution to drive growth.
Kris Licht
executiveThat's the approach we're taking. Gaviscon is a really good illustration of how we put that into practice. We keep rolling out Gaviscon Double Action throughout Europe. It shows clearly what happens when a powerbrand gets a successful playbook executed consistently. With educational materials tailored locally in each market, all connected to one consistent message, we're achieving growth via extensions in format and flavor while bringing relief to more consumers daily. Gaviscon has performed strongly on a consistent basis, and that carried on in Europe during the first half, posting like-for-like net revenue growth of 9% and reaching new leadership positions in market share across eight countries. When it comes to North America, innovation, customer partnerships, and operational excellence are where our priorities sit. Our non-seasonal portfolio keeps delivering strongly, with Lysol posting high-single-digit growth in the first half. Several things drive this performance: the equity and trust that consumers hold for the Lysol brand, which is one of the strongest brands in North America overall; sharper execution throughout our supply chain and with key retail partners, where we're growing in the fastest-growing channels, omnichannel platforms in particular; and ongoing expansion of the range, with successful recent innovations now delivering multi-year growth. Looking ahead to the second half, executional excellence across the whole North America portfolio will remain our focus.
Kris Licht
executiveMucinex 12 Hour Cold & Fever is a prime illustration of that — shipping got underway late in Q2. Engagement around the launch has been driven really well by our teams, and retailers have responded fantastically. We've locked in several shelf facings, with as many as nine in certain stores, and for a new launch that's genuinely a solid outcome. The assets are ready to build awareness and education for this launch, and deliveries into stores are already in motion. This product will add to our upper respiratory portfolio rather than cannibalize it, and the extra distribution points we've gained leave us happy. So we're nicely positioned for a powerful activation before the season arrives. Innovation has been a big theme in my remarks today. I hope lots of you joined the showcase we held recently on digital science. There, we showed how digital capabilities are being woven through our R&D organization. That's producing quicker innovation cycles, sharper consumer insight, and product development that works better. We discussed the enormous growth in virtual experiments conducted this year, plus how many users are already benefiting from our RideIT AI tool.
Kris Licht
executiveThese capabilities are already pushing our pipeline higher and fueling innovations that align with stronger consumer preferences. They are tools woven into how we work right now, and as the examples we shared across our powerbrands show, they are producing results. On the 19th of November, we'll hold our next event at our North America headquarter in Nutley, New Jersey, where Jerome and team will give you more insight into what will drive growth in our North America business over the years ahead. Let me now finish with our outlook. We posted good growth in the first half, with performance picking up through the second quarter. Our innovation pipeline is strong and is landing well in the markets. Our Fuel for Growth program remains well on track to deliver fixed costs below 19% as we exit 2027. Our supply chain and digital capabilities are becoming ever more powerful enablers of growth. While the external environment remains uncertain, our strategy continues to deliver. So we remain confident in our outlook, and we reiterate our expectation that 2026 will deliver 4% to 5% like-for-like net revenue growth in Core Reckitt as we keep building a stronger Reckitt and create long-term, sustainable value for shareholders. Thank you for listening.
Kris Licht
executiveShannon and I are glad to answer whatever questions you have now.
Nick Ashworth
executiveThanks, Kris. We'll move on to the question portion now. To begin with, we'll take questions from the Zoom, and I can see plenty of hands raised. Just a reminder that you can also submit questions via the tab on your screen — the ask a question tab — and those will come to me, and I can read them out later, but we'll begin with Zoom. Scanning the screen, I'll go first to Guillaume. The floor is yours. Thanks so much, Nick. Good morning, Kris and Shannon. I have a couple of questions, please. First, regarding your like-for-like sales growth guidance for the core: can I just confirm whether it includes hygiene in Russia — that's the 70 to 80 basis points of dilution you're likely to see in 2026? If that's the case, it does imply 5% to 7% like-for-like in the back half, when comps get somewhat tougher. So my question is: what gives you confidence in that meaningful sequential acceleration? Is it that you expect more pricing to come through in the back half, or do you expect certain regions and categories to be significantly better? And would it be fair to assume it will be relatively back-end loaded — that Q4 will be much stronger than Q3?
Nick Ashworth
executiveMoving to my second question about North America. Can you discuss what you're observing in the second quarter when you exclude cough and cold? If I recall correctly, in Q1 North America ex cough and cold grew in the mid-single-digit range. It appears to have decelerated fairly markedly in Q2, so I'm curious what's behind that. Is it the category, retailer destocking, or some shift in market share? Thank you very much.
Kris Licht
executiveOkay, thanks. I'll begin with those two points. First, regarding the like-for-like guidance, we had guided 4% to 5% for the year. Since we've run into some headwinds, we're addressing them—and I'd say I'm fairly happy with how that's going. Yes, our guidance stands at 4% to 5%, and it doesn't factor in the Russia transaction being completed. That's likely the first part of your question. Why do we think it's achievable? That's probably your second question. Sure, pricing plays a role, but what you're actually seeing is quite balanced growth across our results. You witnessed a sharp acceleration in our business and a genuinely strong Q2 performance. We anticipate that carrying forward. Really, the outlier this year was Q1, largely driven by the weak season. We have a very robust innovation pipeline, and I believe I went into considerable detail on that in my remarks. That gives us substantial confidence. It's great to see that meaningful innovation resonates strongly in the market, and consumers will pay a premium for it even in this climate, even given the headwinds consumers are facing.
Kris Licht
executiveWe actually anticipate performing quite strongly on the innovation front in the second half too. The building blocks are in place. We believe our business will keep doing well throughout the fall, and that's why we're maintaining the guidance. Regarding the North America business specifically, we did observe some destocking, and that carried on into April, driven by the season as well as a bit of destocking in other areas. North America actually held up quite well. It was a solid performance in Q2. The non-seasonal business kept performing nicely. It was not quite as high as Q1, but it remained very strong. We're comfortable with North America as we move forward, though naturally we have a tougher comp in Q3, and then we anticipate a bigger Q4 coming through. Yes, overall, I think the last part of your question was whether this will be somewhat back-weighted toward Q4. It will be, but at the same time, the acceleration we've witnessed in the business is what we now expect to be the level we'll be performing at. I hope that covered your four or five questions in one question. Thank you very much.
Nick Ashworth
executiveThanks, Guillaume. We’ll move across the screen now. Olivier first, and then we’ll go to Ed, just so everyone knows the order. Over to you, Olivier. Thanks, Nick. Good morning, Kris and Shannon. I’ll keep to two questions. First, on seasonal OTC, you’re planning for the incidence level to be slightly higher than it was last season. What gives you the basis for that? And second, coming back to the buyback: the £500 million share buyback is lower than what you’ve done historically, given the lower free cash flow generation. Should investors expect a lower rate of buyback going forward as cash generation stays a bit more under pressure? Thank you.
Kris Licht
executivePerhaps I’ll answer regarding OTC.
Shannon Eisenhardt
executiveLet me start by saying I appreciate everyone joining us today. Before we get into the details, I want to point out that some of the statements we make during this call may be forward-looking, and those are subject to risks and uncertainties that could cause actual results to differ materially. Please refer to our SEC filings for a fuller discussion of those risks. With that, I'll turn it over to our CFO, Maria Chen, who will walk through the financial results.
Kris Licht
executiveShannon, you can go ahead with the buyback question. Regarding the OTC planning assumption, I really believe it's fairly prudent. You'll recall that the season we just finished — Q4 and Q1 combined — was unusually low, and to a meaningful degree. If we look at historical averages, pre-COVID included, that was a very weak season. We aren't expecting a full recovery — at least we're not planning for a return all the way to a normal pre-COVID average season — but we do expect somewhat better results, with slightly higher incidences. That seems prudent to me. We have no facts suggesting anything else would occur. We continue to believe the variations we've observed are mostly a result of seasonal patterns, which are normal and have always existed. Naturally, COVID was in the base for a few years, and that has now dropped out. I think it's a solid planning assumption, and that's the reason we're adopting it. I don't view it as aggressive. I view it as prudent. Then
Shannon Eisenhardt
executiveRegarding the share repurchase initiative, that program really stems from how we allocate capital, and we revisit and communicate those principles quite often. As for the size of the program, we manage it to make sure we can, above all, put money to work internally behind the business and generate top line growth. On your question about whether the size should be expected to shift as time goes on, 100%. We expect the program to be a key component of returning value to shareholders, but it will shift as time goes on consistent with how we allocate capital. Thank you.
Nick Ashworth
executiveThanks, Shannon. Ed, you’re next. Yes. Thank you. On emerging markets, could you speak to any kind of disruption you saw from, I suppose, events in the Gulf and local suppliers or local competitors, which would have benefited your results in Q2, and whether that’s also a factor to consider for the rest of the year? Then there’s also a comment about gross margins in emerging markets—I remember this time last year they were pretty strong. It sounds like they’ve improved again. Can you just talk to that and the opportunity around the EM gross margins?
Kris Licht
executivePerhaps I'll begin.
Shannon Eisenhardt
executiveShannon: Yes, of course.
Kris Licht
executiveFor us, the Middle East situation has actually had a fairly meaningful effect. We operate a plant in Bahrain that we had to shut down so our employees would be safe, and we've reopened it since, though it's still being affected. On certain days, when there's conflict and danger, we shut the plant again. Getting inputs into the region has also become more difficult, and that hurts production volume. We've genuinely felt a bit of a headwind in our Middle East business, which is what you'd expect given this disruption. It's manageable, and as you can see, we're still posting very good results in emerging markets, but it's something we need to keep actively managing. I wouldn't say we've gained from this in any disproportionate way. I don't believe we've moved ahead competitively in the region because of it. We keep managing it, and hopefully we can return to business as usual pretty quickly. Then
Shannon Eisenhardt
executiveRegarding gross margins in emerging markets, over the last few years we have observed — and we discussed this during the Emerging Markets Focus On event — that the gap between gross margins in emerging markets and those in our developed markets has been getting smaller. We expect this narrowing to keep occurring as time goes on. It is mostly driven by the mix of categories and by where we are pushing growth within emerging markets. In addition, we pointed out that, from an execution standpoint, pricing moves faster for us in emerging markets than is the case in developed markets. We benefited from being able to act swiftly on pricing in emerging markets when we saw the headwinds approaching from the crisis in the Middle East.
Nick Ashworth
executivePerfect. Thank you, Shannon. Jeremy, then we’ll move on to David. Over to you, Jeremy. Right, okay. Thanks for allowing me to ask the questions. For the first one, maybe you could discuss, sort of, Auto Dish. That’s been a tough category in both Europe and North America. I’d be interested to hear why that category has become so, kind of, challenging and what you think you, as a category leader, can do to get your business growing again within it. Then, second, perhaps you could talk a bit more about pricing — maybe where you’ve already implemented price rises, where you think you still have to put them in, and whether there’s anything a little about the kind of magnitude of those price increases that you would need to see. Thanks.
Kris Licht
executiveOkay, let me go through these one by one. Auto Dish — look, the key thing to keep in mind is that this is a really attractive category. It has plenty of room to expand. There's scope for innovation and for premiumization, and that's what we've witnessed over the years. The growth runway for Auto Dish in emerging markets is tremendous, and we're seeing that play out, and we're quite excited about what that business can do over time. Europe specifically has been difficult lately. What's the reason? Mainly it's that things have gotten very promo-heavy, past the levels we'd typically see, past levels we genuinely consider rational. With Auto Dish, the game we want to play, our strategy, is to grow the category — right, to premiumize and to grow the category. Any time we as an industry lose sight of that strategy, we end up in a promotional cycle, and particularly in periods like now, when European consumers are hunting for value and retailers want to deliver value, that can turn into something of a loop. We're working to handle this very carefully. We're working to make rational decisions. We're working to put money into things that make sense, but not to promote at levels that don't make sense from a P&L standpoint, from a category standpoint.
Kris Licht
executiveI believe that's the cycle you're seeing right now. I'm very hopeful that it will change, but for the time being, I expect it to continue to be fairly tough in Europe. We are holding market leadership, right, and we will continue to defend market leadership, but again we won't respond to every very deep promotional price point that we see in the marketplace. It just doesn't make sense, and as market leaders, we really shouldn't. I would expect it to get better, but I don't expect it to get better soon. On pricing, we have been able to already execute pricing. Shannon just talked about pricing in emerging markets. That has gone well. There may be a little bit more pricing we have to take in certain markets in emerging markets. We will do so. I'm not worried about our ability to do that. In developed markets, we will also be taking some pricing. It's moderate in magnitude. It varies across markets, but we're talking about sort of single-digit price increases in different places. Largely we have the pricing power to do that, and so we're going through that and we're trying to be smart about it. I expect that to be a building block in the second half.
Nick Ashworth
executiveGreat, thank you Jeremy and Kris. Moving around the room, I believe David is next, and after him we'll hear from Warren. David. Thanks, Nick, and good morning everyone. I have two questions. First, a quick update on China Intimate Wellness, please. Could you elaborate a little on what trends are currently shaping that business and how you are responding to the regulatory shifts? I think you've mentioned a good deal of supply coming from smaller players as well as pricing pressure. Does that remain the case, or is it beginning to moderate and resolve itself as we move into the second half? My second question concerns the first-half margin. Clearly, back at the end of April, your guidance was for a decline of 200 basis points, and the result came in far, far better than that, which is excellent. I'd just like you to walk us through what occurred in May and June that drove that improved performance, and whether any of it relates to timing. Is there anything we should know about—certain items perhaps being deferred into the second half—that simply evens things out somewhat more across the full year? Thank you very much.
Kris Licht
executiveLet me begin with China. The first point I want to make is that we've now posted 12 quarters of double-digit growth there. This is an impressive business. It's a real success story. What makes it so good is that it's broad-based, correct? It doesn't depend on a single brand or a single category. We have many leading brands, many brands that are expanding very quickly. Dettol is our biggest business in China and performing really well. VMS is also very large and performing really well. You're right that after years of very strong results from Durex, this first half was weak for Durex. We know the reasons. There was the VAT increase, there were the content restrictions that came in, and there was some fairly aggressive promotional activity from some of our competitors again, where we decided not to match it all the way. I feel good about that. We're very optimistic regarding the outlook for Durex. We expect it to recover. We're expanding very quickly on the platform that matters most in China, and we're doing really well with social commerce. The content restrictions turned out to be something we could navigate. That's what we said earlier in the year, and our team has managed to do that.
Kris Licht
executiveThe way we get our message across can be effective. It’s simply a matter of adjusting the messaging, shifting the emphasis somewhat, and changing the content. Our content studio lets us do that very quickly. We’ve managed to accomplish this, so that’s not a headwind anymore, and we’re growing on the most successful platform with Durex. There’s also solid innovation coming behind Durex. My view is that this was somewhat of a temporary combination of events that made the business a little soft. If you zoom out, it had been very strong for years beforehand. We absolutely expect it to be strong again.
Shannon Eisenhardt
executiveAlright. Turning to margins — during Q2, a few different things came together that let us produce an operating margin somewhat better than the one we laid out at the close of Q1, and we feel very good about how we performed. What deserves mention is, naturally, the same point we make frequently: our aim is always to give guidance that is prudent. Several forces were at work across Q2. First, the headwinds that arrived from the Middle East during Q2 ended up being somewhat smaller than we had anticipated back when we first issued guidance at the end of Q1. Beyond that, we witnessed some pacing and phasing of Fuel for Growth savings shifting into the front half — something we had not entirely expected to land there — and that is what produced the 100 bip of overdelivery relative to the expectations we had set. As for operating margins across the full year, we stay firmly of the view that we will land an operating margin within the 24.9% to 25.6% bookend we have been talking about over the last couple of quarters.
Shannon Eisenhardt
executiveWhen you consider how that delivery takes shape, again, Fuel for Growth — it involves pacing and phasing between the halves — but we anticipate largely offsetting those stranded costs arising from the Essential Home divestiture. Regarding the Middle East, it is clearly a volatile situation, yet we stay committed to mitigating the headwinds we observe from the Middle East across the second half. That essentially brings us to the same position between those bookends. We also genuinely wish to preserve our flexibility so we can fuel our BEI investment to the extent that opportunity exists and we see ideas we believe merit investment behind them.
Nick Ashworth
executiveOkay, thanks a lot. Thanks, Shannon. We’ll go next to Warren, and then Juan follows Warren. Warren, the floor is yours. Good morning, Kris, Shannon, Nick. I’ve got two as well. The first is just about destocking in the US. Could you give us a little more detail? It looks like it’s VMS. What kind of impact did that have in the quarter? And then as we look toward H2, Kris, do you see any risk that US retailers try to do more destocking in order to preserve cash and with a more cautious US consumer? Is there a risk this turns into a broader issue in the US? Because when I look at the second half in the US, it seems like there are a lot of moving pieces around comps and other things. How should we think about the US cadence in the back half, Q3 versus Q4? And then second, just on Europe overall, with emerging market growth expected to be similar in H2 versus H1, obviously Europe then becomes a bigger delta for you to deliver your uplift. What gives you confidence in this European recovery, given that it doesn’t sound like Auto Dish will improve much? Is it category, is it innovation? How do you feel about that?
Kris Licht
executiveThanks. On your first question, honestly, it's difficult for me to guess precisely what retailers are going to do in the second half of the year, but what I can tell you is that the destocking we experienced brought us to an inventory level where I don't view it as probable that there would be some kind of additional prolonged pattern. As a matter of fact, it wasn't sustained across the quarter, and so I believe those were decisions that got made, and it looks like we're past those decisions, if that makes sense. Now, might that be something retailers think about doing once more? Certainly it could, but for our business, if we look at our business and our categories for the second half, for retailers, inventory matters enormously, right? They want to be fully stocked for the season. They want a great back-to-school activation with brands like Lysol. I don't believe inventories in our business will come under heavy scrutiny in the back half because this is kind of our time when we really show up big, big display activation, sell-in for the season. Then, of course, 12 Hour Mucinex Cold & Fever, which retailers are very excited about.
Kris Licht
executiveMy guess is that this won't amount to much of a headwind, though it's difficult to state that with absolute certainty, correct? I'd ask you to keep that in mind. On Europe, here's what I'd say: execution there is improving steadily. Innovation is delivering solid results, and more launches will keep coming, correct? Durex was the example I gave. In Europe, that's a meaningful business. Gaviscon came up as well. In a European context, that's very meaningful growth. On top of that, we'll get some pricing, which is another building block for Europe. And later in the year, we face a very soft comp. Taken together, those factors give us confidence that recovery in Europe is coming, though I want to emphasize as well that we're describing modest growth, correct? This isn't a high-growth environment. The environment is very challenging, so all we expect is a return to growth — but modest growth.
Nick Ashworth
executiveAs usual. Thank you, Warren. Juan, and after that Diana. Juan, your turn. Yes. Morning to you, and well done on these results. I have just a single question. In Q2, Mead Johnson posted an 8% gain in price/mix. Would you mind expanding on that a little — for instance, what made it possible, and so on? Thanks. Pardon me, what was the...
Shannon Eisenhardt
executiveI didn't catch that.
Kris Licht
executiveApologies — did you say 8%? Juan, could you repeat your question on your side? Yes, if I'm not mistaken, Mead Johnson posted an 8% rise in price/mix, correct? That was in Q2. Would you mind expanding on that a little? Thanks. At Mead Johnson, we had some shipment phasing as well as some pricing moves, and together those made Q2 unusually large. We don't anticipate that carrying on. You should treat it as something of a one-time event when it comes to how big the growth was. Mead Johnson is performing well, and we expect that performance to keep going, but this quarter was an anomaly, not the way it will run on a continuing basis. Thanks.
Nick Ashworth
executiveOkay. Diana, and after Diana we’ll move on to Tom. Diana. Hi, thanks. If I could return to the pricing question. Just for North America, where I believe it came in a bit softer than expected on price/mix. If you could take us through the key drivers and the phasing in the second half as those price increases come through. How should we think about volume elasticity? If it remains around the levels you expected, are there areas where you feel elasticity could be lower, for example in premium, more premiumized categories? Then the second question, if I could turn to IT investment and its link to AI. Could you give us more detail, for instance, what percentage of the IT budget you are currently spending on tokens? Are there any areas where the return has surprised you more positively than others? That would be helpful. Thank you so much.
Kris Licht
executivePerhaps I'll begin with the first one.
Shannon Eisenhardt
executiveFollowing that.
Kris Licht
executiveWhen it comes to North America elasticities, I'd say we haven't observed anything like a dramatic shift in the environment. There was somewhat weaker performance and a somewhat softer response in the grocery channel, and again, I believe we can chalk that up to gas prices and the effect of those. We did notice a bit of sluggishness there, but once more, I don't view it as structural. I see it as a result of the spike in gas prices that occurred, and especially in the grocery channel, where consumers are purchasing both their gas and their groceries at the same store, we could observe some pressure in that area. Generally speaking, I don't see a major shift in elasticities, and I don't expect one either. Ours is a fairly premium business. We operate with the leading brands in the category, but also typically at the top price point in our categories. By nature, we are somewhat less exposed to both trade-down activity and the most elastic parts of the category. I believe we can pass through pricing. We have that ability. We've demonstrated it time and again. I believe we can do it once more. Do you want to deal with AI?
Shannon Eisenhardt
executiveThe question is simply how much of the budget is being allocated to AI,
Kris Licht
executiveI think in
Shannon Eisenhardt
executiveWhen it comes to tokens, we're clearly putting a lot of emphasis on deploying AI throughout the entire company. Our view is that this is going to do more than let us boost productivity — something we've discussed quite a bit — we also see it as a means of helping us generate top-line growth. We're highly focused on ensuring we expand and concentrate on both parts of that equation. The cost of tokens is pretty minimal. In fact, we went through it at ExecCo roughly a month back to get a sense of where things stand and how we expect that to increase. What we're seeing today is very small. Naturally, we're keeping an eye on it. Our assumption is that it will climb fairly quickly, yet even with that fast growth assumed, at this moment we don't view it as a source of particular worry. For us, a far larger share of the investment isn't the tokens — it's simply the ongoing spend on developing the in-house models and capabilities we rely on to produce that productivity and to capture the top-line growth upside we see as an AI opportunity.
Kris Licht
executiveThat’s great—thanks a lot.
Nick Ashworth
executiveThanks, Shannon. Looks like there are two people left on Zoom. And once more, as a reminder, anyone who'd like to submit a written question should head to the ask a question tab, and I'll read it aloud. We'll go to Tom first, then Sarah. Tom, the floor is yours. Thanks, Nick, and good morning, Nick and Shannon. Sorry to circle back to this North America destocking topic. If you could break the business down between, I guess, Amazon, Walmart, Costco, other grocery, and I hear what you're saying about the gas price impact. Presumably Amazon, Walmart, and Costco can only take share for so long before some pressure shows up on the rest of US retail. Is the destocking at all concentrated somewhat in that other bucket, the last one — I know drug is in there — but channels apart from drug within that large bucket, since they're clearly losing share across a number of your categories? Then just on the margin improvement into H2. Was there anything non-cash, I suppose, in H1 that helped, an unwind of FX hedges that would have contributed, and as we head into H2, is there anything non-cash or FX hedges that really adds and gives a bit more of an extra boost to that H2 beyond what you've outlined around revenue and mix improvement, please?
Nick Ashworth
executiveI appreciate that.
Kris Licht
executiveLet me share a few thoughts on the channels. Without question, the channels that aren't performing well are examining their inventory far more carefully and they are taking action. Regarding the US retailers that are winning, you named a few. Everyone can see who is gaining share right now. We're in a strong position with those retailers, and we're in a strong position with others as well. Whether a retailer is winning or losing doesn't really matter much to us. Our brands will reach consumers' pantries either way. At present, it's the top omnichannel retailers that are coming out ahead, and that's where we have considerable momentum right now, including with our innovation. I believe what you're getting at is correct, namely that the channels losing share at a disproportionate rate are the same ones pursuing more inventory actions. Then
Shannon Eisenhardt
executiveRegarding the question about margins in the back half versus the front half, there are no one-offs I would point to in our front-half margin delivery, and we aren't anticipating any unusual or abnormal one-offs that will drive that back-half improvement. The back-half improvement from an operating margin standpoint really comes down to mix. If you think about it, as we continue moving toward a more balanced growth dynamic, with developing markets contributing more, we'll see a positive benefit from geography mix. Again, if you consider the category mix and how we expect that to deliver across the year, we had that sort of weak season that was negatively impacting margins when you think of Self Care mix in the front half; assuming a more normalized season in the back half, we'll have a category mix benefit coming through as well. Many thanks.
Nick Ashworth
executiveThank you, Shannon. Alright, it appears Sarah is the final one. Go ahead. Yes, good morning. That follows on quite nicely from what Shannon just mentioned. Turning to seasonal revenues, those rose slightly more than 10% during the quarter. My assumption is that Mucinex is behind it — the new Mucinex product. Thinking about the approximate size of the destocking in cold and flu that happened early in the quarter, would it be reasonable to view it as similar in percentage magnitude to what occurred in Q1? What I'm really attempting to do is work backward from those figures to gauge how large Mucinex is. Could we fairly estimate that Mucinex 12 Hour sell-in lifted seasonal by roughly 20% this quarter, or is that far from the mark?
Kris Licht
executiveThe audio made it somewhat hard to catch what you said, but I believe I've got your question. One thing that really matters to keep in mind with a brand like Mucinex is that we ship for the season. During most of the season, shipments go out in Q3 and Q4. When the season turns out big, we come back and ship again in Q1. When the season is low, as it was for us, we don't do much shipping again in Q1. You absorb the {quote, unquote} pain of a weak season mostly in Q1 and partly in Q2 — that's the destocking in April we've been discussing. At this point we're in a fresh cycle and shipping once more, correct? We're shipping 12 Hour Cold & Fever, and we're shipping the base range, which has also performed quite well when it comes to sell-in to retail. Essentially we're beginning anew, and you can't truly extrapolate from Q1 and Q2 to size up Q3 and Q4.
Shannon Eisenhardt
executiveOne more thing to keep in mind, which hopefully came across in the RNS, was the matter of the Q3 lap of the PE shelf reset that we're comping against from the prior year. So when you look ahead to try to figure out what delivery will look like in the back half of the year, you should expect North America to perform more mutedly in Q3 and then more strongly in Q4. That really ties back to lapping that PE shelf reset, which hit and benefited Q3 in the prior year.
Nick Ashworth
executiveThank you. Actually, a question has just come in through the webcast. I believe we’ve finished with Zoom. Let’s turn to that now. It comes from Callum at Bernstein. It appears to be directed at you, Shannon. Could you discuss the gross margin drivers a little, please? They’re down 50 basis points even with the tailwinds from the EH divestiture. What would that figure be absent the EH tailwind, and what are the drivers across the next 6 to 12 months?
Shannon Eisenhardt
executiveOn the gross margin progression, let me think — I don't have that number at the top of my head. My sense is it appeared in the presentation, excluding the EH.
Nick Ashworth
executiveLet's pull the exact figures so we can show the bridge precisely.
Shannon Eisenhardt
executiveSure. As you consider what will drive gross margin in the second half, clearly the Essential Home delivery impact carries into the current year. Keep in mind what we've said: headwinds from the Middle East will keep building, though we expect and aim to counterbalance them across the whole back half. We've also noted before that with CapEx rising over the last few years and again this year, depreciation will create a modest headwind. The final gross margin element, I'd say, is mix. Much like my comment on operating margin, those same forces apply — favorable geographic and category mix in the back half, also for gross margin. Stepping back to compare this year's gross margin performance with last year's, our message has been steady: we want to hold gross margins, not look for meaningful expansion.
Nick Ashworth
executiveGreat. It seems we've reached the end. With the time we have, this feels like the right spot to wrap up. Thank you all for being with us today. Just to remind you, the next Reckitt Focus On event takes place on the 19th of November, and it will center on our North America business, led by Jerome and his team at our New Jersey offices. Hopefully those details will appear on the screen soon. Registration is open now, and we hope to see many of you there in person. As usual, the event will be webcast too. As I mentioned at the beginning of the presentation, the IR team will be available for the remainder of the day should you have any more questions. Otherwise, we look forward to connecting with you over the summer. Many thanks for joining us.
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